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Manual for International Students Vancouver, BC

A guide to help you thrive in a new land

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Douglas College Manual for International Students First Edition – 2013 Douglas College International – Room 2800 P.O. Box 2503 (700 Royal Ave.) New Westminster, BC Canada V3L 5B2 Tel: 604.527.5650 Fax: 604.527.5516 Website: http://www.douglascollege.ca Email: cie@douglascollege.ca Concept, design and fact-checking: Glauce Fleury Development: Glauce Fleury and Lindsay Willett Photos: Glauce Fleury, Lindsay Willett and ClipArt


Introduction Each year Douglas College welcomes more than 1,000 students like you from all over the world. When taking an academic course or English as a second language (ESL), you need to adjust to your new life as an international student. Now you’re a temporary resident in Canada. This manual will help you adjust to living here. In this guide you’ll find information about important topics like banking, health, housing, safety and the transit system. You’ll also learn how to enjoy the areas around both campuses — New Westminster and David Lam — and Metro Vancouver in your free time. Enjoy!

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Contents IDENTIFICATION CARD ....................................................................... 8 HOW TO GET A BCID .............................................................................. 8 CHANGING YOUR ADDRESS ....................................................................... 9 HEALTH ............................................................................................ 10 MEDICAL SERVICES PLAN ....................................................................... 10 HEALTH AND DENTAL PLAN ..................................................................... 11 WALK-IN CLINICS.................................................................................. 13 FAMILY DOCTORS ................................................................................. 13 EMERGENCY ROOMS ............................................................................. 14 When you should go ................................................................... 14 WALK-IN CLINICS IN NEW WESTMINSTER .................................................. 15 WALK-IN CLINICS IN COQUITLAM ............................................................. 15 BANKING ......................................................................................... 16 HOW TO OPEN AN ACCOUNT .................................................................. 17 WHERE YOU CAN OPEN A BANK ACCOUNT ................................................. 17 CLOSE TO THE NEW WESTMINSTER CAMPUS ............................................. 18 CLOSE TO THE DAVID LAM CAMPUS ......................................................... 18 TRANSIT ........................................................................................... 19 SKYTRAIN............................................................................................ 19 BUS ................................................................................................... 20 SEABUS .............................................................................................. 20 TRANSIT AROUND NEW WESTMINSTER CAMPUS ........................................ 21 TRANSIT AROUND DAVID LAM CAMPUS .................................................... 21 FARES ................................................................................................ 22 U-Pass ......................................................................................... 22 Monthly Pass ............................................................................... 23 West Coast Express fares ............................................................ 23 PAYMENT ON THE BUS ........................................................................... 24 PAYMENT ON THE SKYTRAIN ................................................................... 24 VALIDATING PREPAID TICKETS ................................................................. 25 CANADA LINE TICKET ............................................................................. 25 TRANSIT IN YOUR HANDS........................................................................ 25 ETIQUETTE ON TRANSIT ......................................................................... 26 Douglas College

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PHONE CALLS .................................................................................. 27 GETTING A MOBILE NUMBER ................................................................... 27 HOUSING ......................................................................................... 30 LIVING IN A HOMESTAY .......................................................................... 30 RENTING YOUR OWN PLACE .................................................................... 31 Knowing the law .......................................................................... 32 Negotiating ................................................................................. 33 Moving out .................................................................................. 33 AROUND TOWN .............................................................................. 35 VANCOUVER ........................................................................................ 35 Arts & Culture .............................................................................. 35 Beaches ....................................................................................... 36 Famous areas .............................................................................. 38 Malls ............................................................................................ 41 Parks ............................................................................................ 42 Transportation ............................................................................ 45 AROUND NEW WESTMINSTER CAMPUS .................................................... 46 Arts .............................................................................................. 46 Malls & Market ........................................................................... 47 Museums ..................................................................................... 48 Parks ............................................................................................ 49 Recreation ................................................................................... 51 Theatres ...................................................................................... 53 Tours ............................................................................................ 53 AROUND DAVID LAM CAMPUS................................................................ 54 Malls ............................................................................................ 54 Park ............................................................................................. 55 Recreation ................................................................................... 56 SAFETY ............................................................................................ 57 COQUITLAM RCMP AND NEW WESTMINSTER POLICE ................................. 57 EMERGENCY NUMBERS.......................................................................... 57 Ambulance, Fire and Police ......................................................... 57 Victim Link BC .............................................................................. 57 Rape Crisis Centre ........................................................................ 58 Nurses Hotline ............................................................................. 58 Poison Control ............................................................................. 58 BC Mental Health – Crisis Prevention .......................................... 59 Douglas College Counselling Services .......................................... 59 6

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CULTURAL CENTRES ......................................................................... 61 BASIC TIPS YOU SHOULD KNOW ...................................................... 62 INDEX .............................................................................................. 63

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Identification card

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s soon as you arrive in Canada, you should get an official identification for the province of British Columbia, also known as the BCID. If you stay for more than six months in Canada, you’re eligible. The BCID is the size of a credit card. It contains your address, photo, signature, name, date of birth, weight, height and colour of your eyes and hair. With this ID you won't need to carry your passport. Can you imagine losing your travel document while you’re abroad? What a nightmare! The BCID is useful to confirm your identity when you sign cheques, use credit cards or go to pubs and clubs. In BC, the drinking age is 19, so you’ll need an ID to prove your age.

How to get a BCID  In person, go to an office of the Insurance Corporation of British Columbia (ICBC). To check the addresses, visit http://www.icbc.com  Take two pieces of ID. For international students, the primary ID must be an immigration document such as the form IMM1442 (student permit, work permit, temporary resident permit or visitor’s record). The secondary ID is your passport

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 Pay the fee and get your photo taken  Your new ID card will be mailed to your address within four to six weeks If you’re under 19, you’ll need your parents’ authorization. To get more information about the BCID, call 604.661.2800.

Changing your address If you move from the address on your BCID, you must:    

Go to an ICBC office or phone ICBC (1.800.950.1498) Request a sticker with the new address You’ll receive the sticker by mail Attach it to your BCID card

To check the current fee and get more information, visit http://www.icbc.com

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Health

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hen you arrive in Canada, it’s important to familiarize yourself with the health system offered to BC residents. Knowing this information will help you feel safer when you need to use the Medical Services Plan (MSP).

Medical Services Plan What is MSP? MSP is the provincial healthcare program available in BC. As an international student, you must enroll and pay its fees. You should apply for MSP as soon as you arrive in Canada. With MSP coverage, you won't pay anything for most necessary doctor visits or medical services. When am I covered by MSP? In the first three months, you should buy private medical insurance. After this waiting period, you’re covered by MSP. If you don’t have a CareCard yet, you may need to pay for your visit in advance. However, you can use your receipt to request a reimbursement when you receive your CareCard. What does MSP cover? MSP covers doctor and hospital visits and most medical care within Canada, including:

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 Maternity care or midwifery  Laboratory or diagnostic procedures such as x-rays and blood tests when requested by a licensed medical professional  Medically required (not routine) eye examinations

It doesn’t cover prescriptions, dental care, glasses or your health costs outside of Canada. How long does MSP last? The coverage usually lasts as long as your study permit. To extend your MSP you must first extend your permit. To extend your coverage, you need to submit the documents listed below:  Request for MSP extension  Copy of your new student permit  Cover letter including your full name, address, date of birth and CareCard number

For general information about MSP, call 604.683.7151 (Vancouver) or 1.800.663.7100 (toll-free).

Health and dental plan The Douglas Students’ Union (DSU) provides health and dental coverage to all full-time students, covering part of what the MSP doesn’t cover. Douglas College

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Enrollment is automatic if you registered for nine credits or more for the fall semester. However, if you have similar coverage from another plan, you may opt-out (for more information, visit http://douglasstudentsunion.ca). This plan covers most prescriptions and dental work. It also provides coverage for paramedical procedures such as chiropractic and physiotherapy. You can include dependents for an extra fee. Consult the DSU. To use your health and dental plan, you need to get your card (photo) at the DSU office or download it from the Green Shield website (http://www.greenshield.ca). On this card write your name (as registered at the college) and your nine-digit student number. The letters DSU followed by your number then -00 constitute your subscriber ID with Green Shield. Carry your card at all times. When you need any health or dental service, you have to present your card.

When you go to a dentist's office, take the outline of benefits with you — you can download it from the Green Shield website. Most dentists prefer to review the extent of their patients' insurance coverage before planning their treatment. For more information, the customer service number is 1.888.711.1119. You can also ask for help at the DSU office on the east side of New Westminster Campus (access on the fourth floor). At the David Lam Campus, the office is in room A1190. Check the details of your plan at http://www.greenshield.ca/studentcentre 12

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Walk-in clinics A walk-in clinic is a doctor’s office where you can walk in without an appointment. The doctors vary from day to day and they see many patients with different medical issues. For most medical concerns, a walk-in clinic will be exactly what you need. Keep in mind, however, that the wait times at these clinics can be long. Check the hours of operation or phone in advance to be sure the clinic is open. Google search “walkin clinics” to find the closest clinic to you.

Family doctors Family doctors are doctors that you see for any common medical issues troubling you. It can be hard to find them as they’re in short supply. If you have friends or family in Canada or if you live in a homestay, ask for their help. Most doctors only take new patients as referrals. You might consider a family doctor for highly personal examinations or for scheduled appointments. Most issues can also be handled at a walk-in clinic.

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Emergency rooms An emergency room is an area at a hospital that is reserved to assist with unexpected medical emergencies. Check the main emergency rooms in Metro Vancouver:  Burnaby General Hospital 3935 Kincaid St. – Burnaby  Eagle Ridge Hospital 475 Guildford Way – Port Moody  Lions Gate Hospital 231 East 15th St. – North Vancouver  Richmond Hospital 7000 Westminster Hwy. – Richmond  Royal Columbian Hospital 330 East Columbia St. – New Westminster  St. Paul’s Hospital 1081 Burrard St. – Vancouver  Surrey Memorial Hospital 13750 96th Ave. – Surrey  UBC Urgent Care Centre 2211 Wesbrook Mall – Vancouver  Vancouver General Hospital 920 West 10th Ave. – Vancouver

When you should go  You’re suffering from a fever above 103 degrees Fahrenheit (39 degrees Celsius) 14

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 You’re experiencing sudden, intense, unexplained pain, especially in your chest, head or abdomen  You have numbness (for example, can’t feel your fingertips), trouble moving and weakness or extreme tiredness  You’ve been hurt severely or you’re bleeding excessively  You’ve been in a car accident or fallen badly. Sometimes, even if you feel OK, you may be experiencing symptoms of shock

Walk-in clinics in New Westminster  Columbia Family Practice & Walk-in Medical Clinic 301 East Columbia St.  Care Point Medical Clinic (walk-in) 140–555 Sixth St.  Viva Care Medical Clinic (walk-in) 1024 Ewen Ave.

Walk-in clinics in Coquitlam  Care Point Medical Clinic (walk-in) 528 Clarke Rd.  The Well Medical Clinic (walk-in) 1001 Austin Ave.  Sunwood Medical Clinic (walk-in) 3000 Lougheed Hwy.

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Banking

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hink about the banking services you’ll need to use while you’re living in Canada. They might include some of these:

      

ATMs/Withdrawals Bill payment Cheques Credit and debit cards Internet banking Money orders Transfers

If your family will be sending money to you, check if the bank you used in your homeland has branches in Canada. If it does, it can be a good option. Generally, using an account with the same bank in different countries allows you to pay smaller fees. If the bank you used in your country doesn’t have any branches in the Vancouver area, visit some other branches and ask about the types of accounts and packages available. Check which services each bank offers and their fees. Compare them. Be sure to ask for details about these fees and if they offer discounts for students. Some banks offer deals, but each type of account has its

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own limitations; make an appointment with an advisor to find out which account is best for you. Don’t know what to ask? Call your parents, ask for help at the International Office or talk to your host family if you live in a homestay. By choosing the right plan you’ll be on the path to financial peace of mind in Canada.

How to open an account To open an account, you must show two pieces of identification. From the documents you may have in your first weeks in Canada, you must present your passport and student permit. Other IDs can be:  Canadian ID (BCID)  Proof of residence (bills or other mail)  Douglas College Student ID

Where you can open a bank account      

Bank of Montreal (BMO) – http://www.bmo.com CIBC – http://www.cibc.com HSBC – http://www.hsbc.ca RBC – http://www.rbcroyalbank.com Scotiabank – http://www.scotiabank.com TD Canada Trust – http://www.tdcanadatrust.com

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Close to the New Westminster Campus  BMO – 120–66 10th St.  CIBC – 210–800 Carnarvon St. (New Westminster Station); 554 Sixth St.  HSBC – 504 Sixth St.  RBC – 800 Carnarvon St.; 626 Sixth Ave.  Scotiabank – 728 Columbia St.; 445 Sixth St.  TD Canada Trust – 1003 Columbia St.; 573 Sixth St.

Close to the David Lam Campus  BMO – 1–1161 The High St.  CIBC – 3000 Lincoln Ave. Don’t forget to close your bank account before you go back to your homeland.

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Transit

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hen you arrive in Canada, it’s useful to buy a map of the area where you live. You can also count on http://www.google.ca and http://www.translink.ca. You’ll see that it’s easy to move around the Metro Vancouver area by using public transit. The skytrain, the bus and the seabus help get you where you need to go.

Skytrain The skytrain is the fastest transit system in Metro Vancouver. There are three lines — Expo, Millennium and Canada — that connect Vancouver with the suburban areas around it. The Canada Line also connects downtown with the Vancouver International Airport. If you intend to come home late at night, doublecheck the time of the last skytrain or nightbus. The last skytrain runs about 1 a.m.

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Bus Buses and community shuttles (identified by the letter C) are connected to the transit system. The Greater Vancouver Area also counts on the nightbuses (identified by the letter N), which run late at night. The nightbuses are your best option if you miss the last skytrain and don’t want to spend money taking a cab. They start running after the last skytrain departs and almost all of the nightbus routes start in downtown Vancouver (to check the routes, visit the Translink website). Between 9 p.m. and 5 a.m., if you feel safer getting off the bus at a point between two regular bus stops, you can request a stop. The bus drivers will stop if they believe it's safer for you.

Seabus The seabus is a ferry that transports passengers between downtown Vancouver and North Vancouver. The trip takes 12 minutes.  One seabus terminal is in Vancouver at Waterfront Skytrain Station, connected to bus lines and the West Coast Express (see more about WCE on page 26)  The other seabus terminal is located in North Vancouver at the Lonsdale Quay, connected with bus lines

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Transit around New Westminster Campus Students who have classes at the New Westminster Campus can get to the college easily by the skytrain or bus lines. The New Westminster Skytrain Station is one block away from the college. If you live in the neighbourhood, you can also use the buses C3, C4, C8, C9, 106, 112, 123, 321 and N19. This station has many bus lines and from there you can reach many areas in the neighbourhood.

Transit around David Lam Campus If you have classes at this campus, Coquitlam Central Station is the main point for you. This bus loop provides direct service to many areas including New Westminster, Burnaby, Simon Fraser University (SFU) and Vancouver. It’s also your gateway to the West Coast Express, a commuter train with limited weekday service straight into downtown Vancouver and fast access to suburban areas such as Port Moody, Pitt Meadows, Maple Ridge and Mission. If you live in the neighbourhood, you can use the buses C27, C28, C29, 97, 160, 179, 868 and N9.

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Fares U-Pass If you take three credits or more, you’re eligible to use the UPass, a cheaper transit ticket designed for college students. You pay for the U-Pass in your tuition and each month you can get it from one of the machines at each campus. Passes are available on the 17th of every month for the following month. With the U-Pass you can travel around anywhere in Metro Vancouver that Translink operates. You don’t have to upgrade your fare to move between the different zones.

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On your travels be sure to have your U-Pass and your student ID. If Translink officers ask to see your ticket and ID and you don’t present them, you can lose your ticket and get a fine. Also, remember to sign the back of your U-Pass. Tickets for Translink are non-transferable. This means that you can't use someone else’s U-Pass. In Canada, that’s fraud.

Monthly Pass If you don’t take enough courses to be eligible for the U-Pass, the cheapest option is usually the Monthly Pass. You can buy it for one zone (yellow area on the map), two zones (red area) or three zones (green area). The right type for you depends on the area you travel through. With this kind of ticket, you can use the bus, seabus or skytrain. The Monthly Pass allows you to travel without limits inside the specified zone. However, on weekends, legal holidays and after 6:30 p.m. on weekdays, you can travel across all zones with no upgrades. You can buy the Monthly Pass from the 20th day of the preceding month to the first few days of the month you’ll use the ticket. Authorized locations such as 7-Eleven, Safeway, London Drugs and Mac’s sell the tickets. The Monthly Pass is valid only for the month shown on the front of the ticket.

West Coast Express fares If you use the West Coast Express (WCE), you must buy tickets separately because prices differ from regular fares. To Douglas College

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buy your tickets, go to a WCE station and look for the vending machines. For more information, visit the Translink website.

Payment on the bus If you need to take the bus and don’t have a ticket, be aware: the machines on the buses only accept coins and don’t provide change. If you have more than the exact coin fare, you can still travel but won't get your change. Put the coins in the righthand slot of the machine. You’ll receive a ticket (transfer) that you may use on other buses, seabus and skytrain for 90 minutes from the time of validation. On the back of the ticket along the top, you’ll find the day of travel, time the transfer expires and the zone in which you bought it. If you have a single-fare ticket, insert it with the arrow pointing down and the magnetic stripe facing you to validate it. Remember the ticket is also your proof of payment. To learn more about the single-fare tickets and the upgrade of tickets between zones, visit the Translink website.

Payment on the skytrain Before entering the Fare Paid Zone, buy your ticket at the vending machine. These machines accept coins and bills up

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to $20. You’ll receive the change in coins. Most stations also accept debit and credit cards. The ticket vending machines are touch screen. Select the number of zones you’ll travel through, pay and take your ticket.

Validating prepaid tickets If you have a single-fare ticket, you’ll need to validate it before use. You can do it on your first bus or at the validators at the skytrain or seabus stations.

Canada Line ticket If you don’t have a prepaid ticket such as the U-Pass or the Monthly Pass, you’ll pay an additional charge of $5 to travel from any of the stations on Sea Island to Bridgeport Station. Sea Island includes the travel to and from the Vancouver International Airport. To save money, take a single-fare ticket with you for your return.

Transit in your hands If you have a mobile, you can download the app (m.translink.ca) and quickly consult routes, schedules, fare information and transit alerts.

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You can also use the text-messaging service (SMS) to check the schedule of the next bus. Text the five-digit bus stop number — the yellow number at the top of the bus stop sign — to 33333. You’ll receive the schedule of the next six buses.

Etiquette on Transit  Before you board, stand back and allow passengers to leave  Don’t stand close to the doors, so people can leave easily  Don't block the skytrain doors  Remove your backpack and put it on the floor  Don’t use other seats for your bags  Don’t let your personal audio devices play so loud that other people can hear  Don’t use the courtesy seats if you’re not a senior or don’t have disabilities  Don’t speak loudly on your cellphone  Don’t eat or drink on board  Use perfumes moderately  On the escalators, stand to the right to allow people to pass you on the left — Walk left, stand right! Check all the transit routes and schedules on the Translink website. There you can also find a tool to plan your trip. Visit http://www.translink.ca

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Phone Calls

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anada’s country code is 1. Greater Vancouver uses the area codes 604 and 778. All phone numbers in Canada are 10 digits. Even when you make a local call, you must dial the area code before the phone number. To use a public phone, you’ll need 50 cents. Insert the coins in the slot and dial the number you’re calling. You’ll also need coins to use a prepaid phone card, known as a calling card. You can buy a calling card in many convenience stores (these places usually have sign boards outside to identify that they sell those cards). To buy the best card for you, tell the vendor the country you’re calling. Ask for phone cards without a connection fee. Calling cards are useful if you can't use other cheap ways of communication such as Skype to call your family in your homeland.

Getting a mobile number Getting a phone number in Canada is easy, even if you don’t have your own mobile. Search for the company that offers the best deal for you and choose your plan. The most famous are listed below:  Bell – http://www.bell.ca  Fido – http://www.fido.ca Douglas College

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 Rogers – http://www.rogers.com  Telus – http://www.telus.com

If you need or want to buy a new phone, you can get a cheaper price — sometimes a new mobile for free — by choosing a long-term plan (one to three years). It’s worth it if you plan to study here for longer. Generally those companies offer special rate plans and features that include:  Unlimited text messages  Caller ID  Free local calls late on weekdays and all the time on weekends  10 favourite numbers across Canada as local calls  Free incoming phone calls The main difference between the plans refers to the amount of data for the Internet.

Before you decide, ask:  How much you’ll pay if you exceed the number of textmessages or minutes included in your plan  How much you’ll have to pay if you decide to terminate your contract

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If instead of a plan you decide for a prepaid number, you should also ask questions and compare deals. Some companies charge you even for incoming calls. You can find popular prepaid deals with the companies below:     

Koodo – http://www.koodomobile.com Mobilicity – http://mobilicity.ca Solo – http://www.solomobile.ca Virgin Mobile – http://www.virginmobile.ca Wind – http://www.windmobile.ca

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Housing Living in a homestay

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ven if you want your own space, it’s common to opt for a homestay in your first few months of living in Canada.

If you applied for a homestay, you’ve already received the instructions from the International Office and you know that it can be a great experience. Living with a host family helps you practice English daily and learn about different cultures and lifestyles. Most host families are immigrants who can share their experiences with you. Unless the family tells you something different, generally it’s your responsibility to:  Pay your rent on time  Keep your bedroom clean and organized  Keep the washroom organized, especially if you share with the family or other students  Do your own laundry  Pay for your long distance phone calls

It’s also important to:  Respect the rules and routines of the family  Let them know when you won't be at home for dinner or if you’ll be late for any appointments with them  Practice English, even if your host family speaks the same language as you

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 Ask permission before inviting friends over for a visit  Ask permission to use the telephone

In homestay, communication is your key to comfort and success. If you have any problems with your host family, talk to them. Share your point of view politely. If you don’t feel comfortable doing so, talk to the Homestay Program Coordinator at the International Office.

Renting your own place If you want to rent your own place, the easiest way to look for your new home is by checking online advertisements (you can also buy print newspapers and check their classifieds). Some popular websites are:  http://vancouver.en.craigslist.ca  http://www.apartments-invancouver.com  http://www.rentsline.com  http://www.rentbc.com

When you’re searching online ads, look for the ones that include:  Price  Type of rental (one-year lease, six-month lease, month-tomonth etc.)  High-quality photos  Exact location Douglas College

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 Detailed information about the place: size and type (underground or ground-level basement, apartment etc.)  Detailed information about the amenities (stove, fridge, dishwasher, laundry etc.) and if they’re included in the price  Detailed information about what the rental covers (water, heat, internet etc.)

Knowing the law Many landlords know that international students are quite young and most of them have never signed a lease before. Read very carefully! Generally rental agreements have many clauses. Some of your rights as a tenant:  Have a written agreement that states what the rent includes  Don’t sign a lease that states how long you must stay, unless you really plan to stay for that period  The landlord can ask for an amount equal to half of one month’s rent as a security deposit  The landlord must give you a receipt if you pay the rent in cash  The landlord must give you at least a three-month notice before increasing the rent  The landlord can’t raise the rent more than the percentage defined by the government and not more often than once every 12 months  If the landlord takes away a service included in the rent, you can demand that it’s returned or ask for a lower rent 32

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 The landlord is responsible for making repairs to keep your place safe  You’re responsible for repairing any damage that you or your guests have caused  Don’t take over a rental from another student who’s leaving the country unless you have your own contract

Negotiating  Never rent a place from somebody you can't meet in person  Be careful not to meet somebody you don’t know if you’re alone  When you visit a place alone, let others know where you’ll be and for how long

Moving out If you decide to move out of the place you live, you must follow some procedures for your own benefit:  Give the landlord one full-month written notice with your name, signature and date you plan to move  Do the move-in or move-out inspection reports with your landlord

In BC the Residential Tenancy Act establishes the rights and obligations of tenants and landlords. Douglas College

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You can ask for a copy of the Tenant Survival Guide at http://www.tenants.bc.ca or at the Douglas Students’ Union office (DSU).

Multilingual information is available on the Residential Tenancy Branch (RTB) and on the Tenant Resource & Advisory Centre (TRAC) websites. Keep their contacts: TRAC  http://www.tenants.bc.ca  604.255.0546 (Vancouver area)  1.800.665.1185 (Outside the Lower Mainland)

RTB  http://www.rto.gov.bc.ca  604.660.1020 (Lower Mainland)  1.800.665.8779 (Elsewhere in BC)

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Around town Vancouver Arts & Culture  Canada Place (999 Canada Place between Howe St. and Burrard St., Vancouver)  http://www.canadaplace.ca

  

National icon and a hub of activity Beautiful oceans views (photo) Interesting attractions such as the Canadian Trail, Canada Storyboard, Heritage Horns and Canada’s Five Foundations — interactive stations highlighting the heritage, people, innovations, sports and geography

 Vancouver Art Gallery (750 Hornby St., Vancouver)  http://www.vanartgallery.bc.ca  Commitment to preserve and present works by BC’s artists Douglas College

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 

Permanent collection of more than 10,000 art pieces Major collection of photo-conceptual work by internationally renowned Vancouver-based artists

 Vancouver Public Library (350 West Georgia St., Vancouver)  http://www.vpl.ca  One of the biggest public library systems in Canada  Interesting architecture with an elliptical wall  Quiet reading and study areas accessed by bridges from the central pavilion  Readers’ Café: staff recommendations for reading, book reviews and author news

Beaches  English Bay Beach (along Beach Ave. between Gilford St. and Bidwell St., Vancouver)  http://vancouver.ca/parks-recreationculture/beaches

 

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The most populated beach area in downtown Stanley Park Seawall: popular running and biking route along the beach Manual for International Students ©


  

Fireworks: one of the most popular events of the summer Kayak rentals and storage Two sand volleyball courts

 Jericho Beach (west end of Point Grey Rd. between Wallace St. and Discovery St., Vancouver)  http://vancouver.ca/parks-recreationculture/beaches  Perfect for swimmers, sailboats and windsurfers  Playing fields, tennis courts, picnic tables and swimming raft  Kitsilano Beach (Cornwall Ave. at the north end of Yew St., Vancouver)  http://vancouver.ca/parks-recreationculture/beaches  Seawall along the beach  Kitsilano Pool at the west side  Tennis and basketball courts, playground and swimming raft

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 Third Beach (at Ferguson Point in Stanley Park, Vancouver)  http://vancouver.ca/parks-recreationculture/beaches  Naturally sandy beach surrounded by trees  Recommended for quiet bathing, picnics and watching sunsets  On the Stanley Park Seawall system  Barbecues allowed (subject to restrictions)  Wreck Beach (Northwest Marine Dr., in the Pacific Spirit Regional Park, Vancouver)  http://www.wreckbeach.org  Popular clothing-optional (nude) beach  Clothing-optional section clearly marked with signs  Activities such as bocci ball, juggling, beach croquet, volleyball and skim-boarding

Famous areas  Chinatown  http://www.tourismvancouver.com  North America's third-largest Chinatown after New York and San Francisco  Rich in history and architecture  Highlights: the Dr. Sun Yat-Sen Classical Chinese Garden, the Sam Kee Building (world's narrowest commercial building) and the Chinese Cultural Centre

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 Commercial Drive  http://www.tourismvancouver.com  Formerly known as Little Italy  Confluence of cultures  Home to students, writers and artists  Restaurants offering every kind of cuisine  Downtown  http://www.tourismvancouver.com  Granville Street: the heart of Vancouver; main  downtown entertainment district with restaurants, bars and nightclubs; Pacific Centre shopping mall and boutique shops  Robson Street: the fashion street of Vancouver, in special between Burrard and Jervis streets; also a place for dining with coffee shops, ethnic restaurants, sports bars and grills, fine dining and other eateries  Gastown  http://www.gastown.org  Area defined by Water, Cordova and Carrall streets  Vancouver's oldest neighbourhood and National Historic Site  Steam Clock (photo): the most famous landmark, on the corner of Cambie and Water streets  Over 180 shops, restaurants, bars, cafes and clubs  Hub of creative talent, independent businesses, award winning bars and restaurants and fashion boutiques Douglas College

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 Granville Island  http://www.granvilleisland.bc.ca

   

A favourite of the locals Entertainment and unique attractions with theatre and comedy companies Public Market, theatre, restaurants and cafés Merchants selling fresh fruits, vegetables, seafood, cheese and bread

 Kitsilano  http://www.tourismvancouver.com  Occupied by young urban professionals  Busy area on West Fourth Avenue and West Broadway, with bookstores, ethnic restaurants, coffee shops and specialty retailers  West End  http://www.tourismvancouver.com  Area around Denman Street, bordered to the south by English Bay  Most densely populated area in Vancouver  A-mazing Laughter: 14 enormous bronze statues in the corner of Denman and Davie streets  Cafés, restaurants, shopping, parks and beaches

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 Yaletown  http://www.tourismvancouver.com  Once a warehouse district with textile shops and train yards  Revitalized area  One of Vancouver's hippest areas with cafés, restaurants, a nightlife scene and boutique hotels

Malls  Metrotown (4700 Kingsway, Burnaby)  http://www.metropolisatmetrotown.com  Nearly 400 stores and services  BC’s largest shopping centre  Boutiques, electronics, jewellery, home furnishings, specialty foods etc.  Services such as banks, mobile companies, dentists and lawyers  Supermarket and theatre  Pacific Centre (701 West Georgia St., Vancouver)  http://www.pacificcentre.com  Vancouver’s premier shopping  Over 90 shops and services, including Canada Post (post office), Sephora (beauty), Tim Hortons, Blenz Coffee and Starbucks (coffee shops) and H&M (clothes)  Sinclair Centre (757 West Hastings St., Vancouver)  http://www.sinclaircentre.com  Stores (top brands for clothes, luggage and fine accessories), services (passport, camera gadgets, travel and printing), food and government services

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Parks  Capilano Suspension Bridge Park (3735 Capilano Rd., North Vancouver)  http://www.capbridge.com  One of the top attractions in Vancouver  Adventure, history and culture  Capilano Suspension Bridge: 450 feet (137 metres) across and 230 feet (70 metres) above Capilano River; setting for episodes of the TV series MacGyver and the movie Indiana Jones and the Temple of Doom  Cliffwalk: heart-stopping walkway through rainforest vegetation; high above Capilano Canyon; in some sections, very strong glass separating guests from the canyon  Treetops Adventure: seven suspension bridges through the evergreens taking you up to 100 feet (30 metres) above the forest floor  Grouse Mountain (6400 Nancy Greene Way, North Vancouver)  http://www.grousemountain.com

 

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One of the top attractions of Metro Vancouver Cultural, educational and outdoor adventures

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 

Activities such as skiing, snowboarding, snowshoeing, ice skating, snow-limo and sleigh rides Ground Grind (photo): 2.9-kilometre (1.8 miles) challenging trail; on average, up to an hour and a half to complete the hike. For novice hikers, two hours; hikers range in age from seven to 90

 Lynn Canyon Suspension Bridge (3993 Peters Rd., North Vancouver)  http://lynncanyon.ca

   

Popular attraction among tourists and locals Breathtaking view and great location for picnics, hikes or swim 50-metre-high bridge across a canyon with water, waterfalls and deep pools below Forest with most of the trees aged from 80 to 100 years old

 Queen Elizabeth Park (4600 Cambie St., Vancouver)  http://vancouver.ca

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  

One of the most visited parks in Vancouver Some of the most beautiful and well maintained gardens in the world The highest point in Vancouver with spectacular views of the park, downtown and the mountains

 Stanley Park (Stanley Park Dr. — one access is from West Georgia St., Vancouver)  http://vancouver.ca  First, largest and most popular urban park in Vancouver  National Historic Site and natural West Coast rainforest  Scenic views of water, mountains, sky and trees  Trails, beaches and local wildlife  Artifacts, landmarks, monuments, First Nations’ works of art  Free outdoor movies in summer

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 VanDusen Botanical Garden (5251 Oak St., Vancouver)  http://vancouver.ca  22-hectare garden  Over 250,000 individual plants representing ecosystems from across the world  Two special times to visit: December, for the Festival of Lights and April, when the Cherry Blossoms are in bloom

Transportation  Amtrak  http://www.amtrak.com  National Railroad Passenger Corporation providing rail passenger service  BC Ferries  http://www.bcferries.com  Ferry transportation (photo)  Canada Place  http://www.canadaplace.ca  Cruise Ship Terminal  Greyhound Canada  http://www.greyhound.ca  Largest provider of intercity bus transportation in Canada  Pacific Coach Lines  http://www.pacificcoach.com

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Tour company and cross-water bus operator via BC Ferries

 Vancouver International Airport  http://www.yvr.ca  Main airport for international flights  Via Rail  http://www.viarail.ca  National passenger rail service

Around New Westminster Campus Arts  Amelia Douglas Gallery (700 Royal Ave.)  http://www.douglas.bc.ca/visitors/art-gallery.html  Exhibition gallery displaying works from local artists  Arts Council Gallery (access via First St. & Third Ave. off McBride Blvd.)  http://artscouncilnewwest.org  Studio hosting events and holding arts and culture exhibitions for the community  Gabor Gasztonyi Studio & Gallery (730 12th St.)  http://www.gaborphotography.com  Art gallery with paintings and photography

 Van Dop Gallery (421 Richmond St.)  http://vandopgallery.com

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Works of many visual artists in all areas such as glass, wood, metal and oil

Malls & Market  Royal City Centre (610 Sixth St.)  http://www.royalcitycentre.ca  Great stores in a quiet setting: cellphone providers, clothing and vitamin stores, eyecare centre, shoe repair and food court  Westminster Centre (555 Sixth St.)  http://www.westminstermall.ca  Four-level retail mall  Stores such as Save-On-Foods (groceries), London Drugs (pharmacy and drugstore), VanCity Credit Union (bank), Subway and McDonald’s (fast food), Starbucks Coffee (coffee shop), insurance services and barber shop  River Market (810 Quayside Dr.)  http://rivermarket.ca

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  

Within walking distance of Douglas College Unique food vendors and fresh fruits and vegetables Pubs, bakeries, delis and more

Museums  1865 Irving House (302 Royal Ave.)  http://www.newwestpcr.ca  Victorian period esthetic and design as they existed in New Westminster  Canadian Lacrosse Hall of Fame (East 65 Sixth Ave.)  http://www.tourismnewwestminster.com

Dedicated to teaching people about the history of lacrosse in Canada

 New Westminster Museum and Archives (302 Royal Ave.)  http://www.newwestpcr.ca  Beside Irving House, great place to explore the culture and history in New Westminster  Historical displays including maps, plans, diaries, letters, city records and exhibits with old artifacts

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 Royal Westminster Regiment Museum (530 Queens Ave.)  http://www.royal-westies-assn.ca/museum.html  Information on the world wars and other battles  Tours available by appointment only  Samson V Maritime Museum (access via Quayside Dr. between the Inn at Quay and the River Market)  http://www.newwestpcr.ca  A steam-powered boat built in 1937  Currently used as a public walk-aboard for anybody interested in seeing how sailors lived

Parks  Friendship Gardens and Tipperary Park (Fourth St. and Royal Ave.)  http://www.newwestpcr.ca  Ponds, plant life and historical monuments  Glenbrook Ravine (between Richmond St. and East Sixth Ave.)  http://www.newwestpcr.ca  Beside McBride Boulevard  Natural wilderness with plants, ponds, trees, birds and animals  Forest trail perfect for walking or jogging  Grimston Park (19th St. & Seventh Ave.)  http://www.newwestpcr.ca  Children's playground with attractions such as tower slide, swings and climbing wall  Water park, tennis courts and a large sports field Douglas College

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 Hume Park (598 Fader St. and beside East Columbia St.)  http://www.newwestpcr.ca  Divided into two parts: Upper and Lower

 

Upper Hume: picnic areas, a large playground, a water park, sporting areas (including a lacrosse box), a fenced dog park and an outdoor swimming pool Lower Hume: large grassy fields, picnic areas, a small playground and scenic views of the Brunette River and Brunette-Fraser trail

 Moody Park (access via Seventh Ave. & Tenth St. or via Seventh Ave. & Eighth St.)  http://www.newwestpcr.ca  Perfect for playing sports  Water park, playground and outdoor swimming pool  Port Royal Park (Ewen Ave. & Brooke St.)  http://www.newwestpcr.ca  Next to the Fraser River  Green space which often features public art displays  Walking trails and native plant life  Queen's Park (access via First St. & Third Ave. or off McBride Blvd.)  http://www.newwestpcr.ca  New Westminster’s best known park  Petting zoo, playground, stage, fitness centre, offleash dog area, trails, scenery, sporting arenas and fields, water park, washrooms and a wildlife reserve  Sapperton Park (Sherbrooke St. & East Columbia St.)  http://www.newwestpcr.ca  Water park, playground, picnic tables and large sports fields available for bookings

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 Terry Hughes Park (Eighth Ave. & Colborne St.)  http://www.newwestpcr.ca  Playground and a basketball court  Waterfront Esplanade (access on Begbie St. & Quayside Dr.)  http://www.newwestpcr.ca  Riverside park  Concession, eating areas, trails and a dog park

Recreation  Canada Games Pool (65 East Sixth Ave.)  http://www.newwestpcr.ca  Indoor swimming pool  Swimming lessons, drop-in swimming, relaxation (sauna/hot tub) and fitness  A large water slide and games such as pingpong and basketball in the pool  Centennial Community Centre (65 East Sixth Ave.)  http://www.newwestpcr.ca  Fitness New West Drop-in Schedule for activities such as cardio and mat exercises, yoga, stretches, pilates, kickboxing, body and core fitness, step and sculpt exercises (by registration)

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 Moody Park Arena Skating (701 Eighth Ave.)  http://www.newwestpcr.ca  Ice skating drop-in  Queen's Park Arenex (access via First St. & Third Ave.)  http://www.newwestpcr.ca  Sports and activities including soccer, volleyball, badminton, gymnastics and adult hockey  Queen's Park Running Club (access Third Ave. or off McBride Blvd.)  http://members.shaw.ca/qprc  An opportunity to meet new people, improve your fitness skills and get in shape by running  Useful to become familiar with the area  Members meet in groups with similar levels  Queensborough Community Centre Adult Sports (920 Ewen Ave.)  http://www.newwestpcr.ca  Large variety of drop-in sports including basketball, badminton and volleyball Some of these activities can be paid. At Douglas College, the access to the fitness room is included in your students’ fees.

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Theatres  The Bernie Legge Theatre (access via First St. & Third Ave. or off McBride Boulevard)  http://www.newwestpcr.ca  Learning centre for anybody with interest in becoming an actor, director or achieving work in other technical areas of the stage  Place where aspiring writers present their work  The Columbia (530 Columbia St.)  http://www.thecolumbia.ca  Theatre holding community, corporate and entertainment events  The Massey Theatre (735 Eighth Ave.)  http://masseytheatre.com  Performing arts theatre offering student and community performances

Tours  Fraser River Bike Tours & Rentals (436 East Columbia St.)  http://www.fraserriverbiketours.com  Opportunity to get close to the sights on scenic and historical routes  Bike riding while learning about the infrastructure of the city  Historic Residential Walking Tour (302 Royal Ave.)  http://www.tourismnewwestminster.com Douglas College

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 

Tour starting at Irving House and the New Westminster Museum Tour through the historical sites

 Paddlewheeler Riverboat Tours (788 Quayside Dr.)  http://www.vancouverpaddlewheeler.com  Outings on an authentic paddlewheel boat  Tour around areas like Fort Langley and Steveston  Tour Guys (no address listed)  http://www.tourguys.ca/vancouver-tours/vancouvertours  Regular free walking tours through the winter months and seven days a week in spring and summer with guides acting like street performers  Available tours such as downtown Vancouver & Olympic Waterfront, Granville Street & Gastown, Chinatown and Granville Island  Duration of one hour and a half

Around David Lam Campus Malls  Coquitlam Centre Mall (2929 Barnet Hwy.)  http://coquitlamcentre.com  Hub of the shopping culture in the Tricities area (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra)  Within walking distance of the campus  Shopping and services in a convenient place  Stores such as Lululemon (athletic wear), Sephora (makeup), H&M (fashion), London Drugs (pharmacy and drugstore) and Future Shop (electronics) 54

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 Henderson Place Mall (1163 Pinetree Way)  No website  Small, internationally inspired shopping centre boasting warmth and natural light  Restaurants, coffee shops and small shopping venues in a great neighbourhood  Pinetree Village (2991 Lougheed Hwy.)  No website  Convenient stores and services such as Price Smart Foods (groceries), Best Buy (electronics), Starbucks (coffee shop), Flying Wedge (pizza), Pho 99 (Vietnamese noodle), Mister Shoe (shoe repair), Chapters (books) and Mr. Mikes (Canadian food)

Park  Town Centre Park – Lafarge (1299 Pinetree Way)  http://www.coquitlam.ca  Located in front of David Lam Campus  Beautiful scenery and plenty of wildlife at Lafarge Lake  A skate park, tennis courts, a bike course and sports fields

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Recreation  City Centre Aquatic Complex (1210 Pinetree Way)  http://www.coquitlam.ca  Located beside David Lam Campus  Recreation complex with wave pool, hot tub, sauna, steam room and waterslide  Art gym, fitness classes, physiotherapy clinic and personal training  Evergreen Cultural Centre (1205 Pinetree Way)  http://www.evergreenculturalcentre.ca  Premier destination for arts and culture in the Tricities  Within walking distance of David Lam  Visual arts, theatre, public programs, volunteer opportunities, etc.  Pinetree Community Centre (1260 Pinetree Way)  http://www.coquitlam.ca  Small recreational complex sharing a parking lot with the David Lam Campus  Fitness programs for people of all ages, a gym, youth centre and a meeting space Some of these activities can be paid. At Douglas, the access to the weight room is included in your students’ fees.

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Safety Coquitlam RCMP and New Westminster Police Both the New Westminster and the David Lam campuses of Douglas College are closely located to police stations. If you have a non-emergency situation, you can reach the New Westminster Police at 604.525.5411 and the Coquitlam Royal Canadian Mounted Police (RCMP) at 604.945.1550. For immediate danger, check the emergency numbers on the sections below.

Emergency Numbers Ambulance, Fire and Police  911 In case of a safety issue, fire or health emergency, help is at your fingertips. At this number an operator will assist you and make sure you get the emergency service that you need.

Victim Link BC  1.800.563.0808 Douglas College

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This is a service available to people in BC who are victims of a crime. Call it if you’re being abused, hurt or severely mistreated. Staff and volunteers will provide you with confidential information on resources that may help you.

Rape Crisis Centre  604.255.6344 Women Against Violence Against Women (WAVAW), known as Rape Crisis Centre, provides immediate emotional support to victims of sexual assault. This service is open 24 hours.

Nurses Hotline  811 If you’re unsure whether or not you need an emergency room doctor, the BC Nurses Hotline is open 24 hours a day. By dialing 811 at any time from a push-button phone, you’ll be in touch with a knowledgeable nurse who can help you decide what to do.

Poison Control  1.800.567.8911 If you’ve ingested a chemical or a substance that you’re not sure is safe, you can call BC Poison Control 24 hours a day.

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BC Mental Health – Crisis Prevention  1.800.SUICIDE or 604.872.3311 Call BC Mental Health if you’re suffering from depression or other mental health issues. The Crisis Intervention and Suicide Prevention Centre of BC is a 24-hour service. It provides you an opportunity to talk openly and confidentially when in distress. It’s a safe place to ask for help when there seems to be no hope. For more information, visit the website http://www.crisiscentre.bc.ca. You can find more resources at http://www.bcmhas.ca/SupportCentre

Douglas College Counselling Services  604.527.5486 (New Westminster)  604.777.6185 (David Lam) At both campuses, you can find personal counselling services in room 4600 at New Westminster and room A1050 at David Lam. These services can be a great help to students suffering from depression or just needing someone to talk to. To talk to a counsellor, make an appointment by telephone or in person. Additional phone numbers and more information can be found at http://www.douglas.bc.ca/services/counselling.html

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Wherever you go, always keep a list of important information with you:  Address  Telephone number  Host family’s name and homestay emergency number — 604.761.3883 — if you’re living in a homestay  Douglas College – 604.527.5400  Closest Consulate or Embassy

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Cultural centres Becoming involved with a local cultural centre can be a great way to connect with your culture while in Canada. There are many different ethnicities and countries represented within the communities of Vancouver and the surrounding area:  Brazilian Community Association No address listed http://www.bcavancouver.com  Chinese Cultural Centre of Greater Vancouver 50 East Pender St., Vancouver http://www.cccvan.com  Croatian Cultural Centre 3250 Commercial Dr., Vancouver http://www.croatiancentre.com  Hispanic Community Centre of BC 4824 Commercial St., Vancouver http://www.vcn.bc.ca/hispanic  Italian Cultural Centre 3075 Slocan St., Vancouver http://italianculturalcentre.ca  Le Centre Culturel Francophone 1551 West Seventh Ave., Vancouver http://www.lecentreculturel.com  Nikkei National Museum & Cultural Centre 6688 Southoaks Crescent, Burnaby http://centre.nikkeiplace.org  Ukrainian Cultural Centre 805 East Pender St., Vancouver http://www.auucvancouver.ca  Vancouver Westside Indian Cultural Centre 4500 Arbutus St., Vancouver http://vwicc.silkstart.com Douglas College

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Basic tips you should know  When an address looks like “100–200 Smith St.”, the first number (100) refers to the apartment or suite; the second number (200) refers to the building  Addresses with letters like E or W in the beginning refer to East and West, the cardinal points. Don’t ignore them or you’ll have a hard time finding your destination  Don’t ignore terms like “eastbound” and “southbound.” They indicate the directions of buses and skytrain, for example  If you’re at the bus stop and your bus is coming, there’s no need to signal the bus driver. He or she stops when there’s somebody standing at the designated stop  Respect the signs for reserved seats. In Canada, people expect this behaviour  When waiting for the bus, it’s common to stand in a line. Respect the local habits  Most busy intersections with traffic lights have a post with a button. Pressing this button will change the light so you can safely cross

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Index B Banking ATMs ............................................................................................... 16 Bank account ................................................................................... 17 Branches .......................................................................................... 17 Documents ...................................................................................... 17 Withdrawal ...................................................................................... 16 Basic tips you should know .................................................................. 62 C Cultural centres Brazilian ........................................................................................... 61 Chinese ............................................................................................ 61 Croatian ........................................................................................... 61 French.............................................................................................. 61 Hispanic ........................................................................................... 61 Indian............................................................................................... 61 Italian............................................................................................... 61 Japanese .......................................................................................... 61 Ukrainian ......................................................................................... 61 H Health CareCard .......................................................................................... 10 Emergency room ............................................................................. 14 Family doctor................................................................................... 13 Green Shield .................................................................................... 12 Green Shield card ............................................................................ 12 Health and dental plan .................................................................... 11 Health and dental plan - outline of benefits ................................... 12 Health and dental plan coverage .................................................... 12 Medical Services Plan (MSP) ........................................................... 10 Mental Health ................................................................................. 59 MSP coverage .................................................................................. 10 Private medical insurance ............................................................... 10 Walk-in clinics............................................................................ 13, 15 Douglas College

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Housing ................................................................................................ 30 Homestay......................................................................................... 30 Host families .................................................................................... 30 Moving out ...................................................................................... 33 Online advertisements .................................................................... 31 Popular websites for rental ............................................................. 31 Rental............................................................................................... 31 Residential Tenancy Act................................................................... 33 Residential Tenancy Branch (RTB) ................................................... 34 Tenants Resource & Advisory Centre (TRAC) .................................. 34 Tenants' rights ................................................................................. 32 I Identification BCID ................................................................................................... 8 ICBC ............................................................................................... 8, 9 Passport ............................................................................................. 8 Primary ID .......................................................................................... 8 Secondary ID ...................................................................................... 8 Sticker ................................................................................................ 9 P Phone calls ........................................................................................... 27 Calling card ...................................................................................... 27 Canada code .................................................................................... 27 Features ........................................................................................... 28 Mobile number ................................................................................ 27 Plans ................................................................................................ 28 Prepaid deals ................................................................................... 29 Prepaid number ............................................................................... 29 Public phone .................................................................................... 27 Top companies ................................................................................ 27 S Safety Ambulance, Fire and Police ............................................................. 57 Coquitlam RCMP and New Westminster Police .............................. 57 Crime ............................................................................................... 58 Douglas College Counselling Services .............................................. 59 Emergency numbers ........................................................................ 57 Nurses Hotline ................................................................................. 58

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Poison .............................................................................................. 58 Rape Crisis Centre ........................................................................... 58 Suicide prevention .......................................................................... 59 Shopping Coquitlam Centre Mall .................................................................... 54 River Market .................................................................................... 47 Royal City Centre ............................................................................. 47 T Tourism Canada Place ............................................................................. 35, 45 Capilano Suspension Bridge Park .................................................... 42 Chinatown ....................................................................................... 38 Commercial Drive ............................................................................ 39 Downtown Vancouver ..................................................................... 39 English Bay ................................................................................ 36, 40 Fraser River Bike Tours & Rentals ................................................... 53 Gastown .......................................................................................... 39 Granville Island ................................................................................ 40 Granville Street ............................................................................... 39 Grouse Mountain ............................................................................ 42 Jericho Beach .................................................................................. 37 Kitsilano ........................................................................................... 40 Kitsilano Beach ................................................................................ 37 Lynn Canyon .................................................................................... 43 Metrotown ...................................................................................... 41 Moody Park ..................................................................................... 50 Moody Park Arena Skating .............................................................. 52 Pacific Centre .................................................................................. 41 Queen Elizabeth Park ...................................................................... 43 Queen's Park ................................................................................... 50 Robson Street .................................................................................. 39 Stanley Park ..................................................................................... 44 Steam Clock ..................................................................................... 39 Third Beach ..................................................................................... 38 Tour Guys ........................................................................................ 54 Vancouver ....................................................................................... 35 Vancouver Art Gallery ..................................................................... 35 Vancouver Public Library ................................................................. 36 West End ......................................................................................... 40 Wrech Beach ................................................................................... 38 Douglas College

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Yaletown .......................................................................................... 41 Transit Authorized locations to buy the tickets ........................................... 23 Buses................................................................................................ 20 Buses around David Lam Campus.................................................... 21 Buses on the route to New Westminster Campus .......................... 21 Canada Line ..................................................................................... 25 Community shuttles ........................................................................ 20 Coquitlam Central Station ............................................................... 21 Etiquette on transit ......................................................................... 26 Fare Paid Zone ................................................................................. 24 Fares ................................................................................................ 22 Lonsdale Quay ................................................................................. 20 Monthly Pass ................................................................................... 23 New Westminster Skytrain Station ................................................. 21 Nightbuses ....................................................................................... 20 Payment on the bus......................................................................... 24 Payment on the skytrain.................................................................. 24 Proof of payment ............................................................................. 24 Sea Island ......................................................................................... 25 Seabus ............................................................................................. 20 Seabus terminals ............................................................................. 20 Skytrain ............................................................................................ 19 Translink app ................................................................................... 25 Translink SMS .................................................................................. 26 U-Pass ........................................................................................ 22, 23 Validation of the ticket .................................................................... 24 Vancouver International Airport ..................................................... 25 West Coast Express ................................................................... 21, 23 Zones ............................................................................................... 23 Transportation Amtrak ............................................................................................. 45 BC Ferries ......................................................................................... 45 Greyhound ....................................................................................... 45 Pacific Coach Lines ........................................................................... 45 Vancouver International Airport ..................................................... 46 Via Rail ............................................................................................. 46

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Profile for Glauce Fleury

Douglas College — Manual for International Students  

This publication was created to help international students transition to life in Canada.

Douglas College — Manual for International Students  

This publication was created to help international students transition to life in Canada.

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