303 lion. In addition, the project has shifted operational delivery and the risks associated with this away from the organisation, while also freeing up Nina Du Thaler and her team to focus on value-add projects and “customer intimacy”, a key outcome for future innovation.
DELIVERING THE BENEFITS OF AUTOMATION The in-house team is lean and getting
“UnitingCare was very interested in whether the organisations we partnered with could support communities in the areas in which we worked” — Nina Du Thaler, Group Executive, Digital and Technology, UnitingCare Queensland
much more focused now. It continues to oversee business critical functions like governance and the strategic w w w.gi ga bi t ma ga z in e. com