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S P R I N T C O R P O R AT I O N

we had to focus quickly on digitizing

For Rice, it was pivotal that the

our applications. Our customers now

company’s digital strategy aligned

experience better service through

with its overarching corporate vision.

digitization, because they have more

“When embarking on a digital transfor-

choice and it is much more convenient.

mation, there is little chance of

However, technology always changes

success if everyone isn’t ‘pulling the

so we must have a continuous im-

rope at the same time and in the same

provement mindset – we’re always

direction’,” he observes. “A lot of

looking for the next great idea and best

companies struggle with this, but

solution for our customers.

we tackled this challenge early.”

Any CIO will tell you that the most

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Whether behind a screen or in the

successful digital transformation plans

boardroom, one shared goal at Sprint

are those that blur the lines between

helped teams revamp the customer

IT and business. Why? Because the

journey at all interaction points –

entire team is behind one unified goal.

online, on the phone or in-store.

E XE CU T I VE P RO FI LE

Scott Rice, CIO, Sprint Corporation Scott Rice oversees the enterprise Information Technology organization, enabling transformation through the delivery of innovative and evolving technology solutions while assuring efficient and stable operations for all brands. His responsibilities also include cybersecurity strategy and operations, fraud management and Network Functional Virtualization build support. Rice joined Nextel in 2000 and supported BSS transformation and operations. He came to Sprint as part of the Sprint/Nextel merger in 2005. He is a proven veteran in the telecommunications industry with more than 34 years of experience. Before Sprint, Rice consulted at various US and international carriers and served at AT&T in various capacities.

M AY 2 0 1 9

Profile for Gigabit

Gigabit Magazine – May 2019  

Gigabit Magazine – May 2019