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S P R I N T C O R P O R AT I O N

“The sky’s the limit when it comes to Sprint’s digital transformation,” says CIO Scott Rice

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print is working to become the ‘comeback kid’ of the telecommunications industry. A few years ago, the telecom was losing

money and struggling to cut through the frantic, competitive buzz of the market. So, in 2015, it decided to reinvent itself. Sprint devised a five-year turnaround plan 14

which cut billions of dollars in costs and increased investment in its network. The company strengthened its balance sheet and began delivering an improved customer experience. However, the journey is far from over. A fundamental element of this plan has been a reboot of Sprint’s digital footprint. For a 120-yearold company, this is no small feat, but the task has fallen into the capable hands of Chief Information Officer (CIO) Scott Rice and his team. Having learned the ins and outs of the business for nearly two decades, Rice notes the Sprint digital transformation has resulted in root-and-branch change. “When I first took the role of CIO, I inherited an environment that had suffered from a lack of investment,” recalls Rice. “We had to embark on a concerted approach to modernize. Many of our M AY 2 0 1 9

Profile for Gigabit

Gigabit Magazine – May 2019  

Gigabit Magazine – May 2019