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GFT & ServiceNow – A Winning Partnership

Who are we?

What do we do?

GFT is a world-wide IT Services organisation that special-

■■ IT Service Management (ITSM) consulting services

ises in designing and implementing IT solutions for the

■■ ServiceNow implementation (SaaS) integration

global enterprise. Combining technological expertise and

■■ ServiceNow Training (ServiceNow Authorized training

seamless project management with a deep understanding of complex businesses, GFT is driven by innovation and a desire to add value. One of our goals as a strategic ServiceNow partner is to add value during delivery by leveraging the expertise and industry knowledge we have built up over more than 20 years in business. Our established practice means you can access our consulting services where you need it, when you need it. The ServiceNow team puts everything in place to understand your needs, providing consistent, underlying

partner) ■■ Extension of the ServiceNow GRC application to help

organizations from heavily regulated industries to centrally manage in real time the documentation, policies, risks, controls, and audits in order to keep ahead of their regulatory requirements ■■ Platform as a Service (PaaS)-based bespoke application

development – going beyond IT management ■■ Tailored testing services for ServiceNow, including auto-

mated regression testing to facilitate smoother upgrades

support and pinpointing the best match to deliver the ideal

Our clients draw on our extensive offering to meet a varie-


ty of consulting and development needs

GFT, the perfect partner to advise you on the ServiceNow solution portfolio – and implement it!

Support & Development

With our combination of technological expertise, ITIL

Business Development

knowledge, and in-depth business understanding, GFT is the ideal ServiceNow partner. We will help you define your requirements and provide you with the best possible

Professional Services/ Implementation

Client Services Testing & Analysis

ServiceNow solution. One of our greatest assets is our ability to understand


client needs. We know your business – we have been in the market for over 20 years and know what works. At the same time, we offer unrivalled quality in everything we do. As the GFT Group is CMMI-certified, the software development standards we adhere to ensure that all processes and activities are rigorously followed and documented at every stage of every project.

By marrying our superlative services with outstanding products like ServiceNow, we deliver solutions that are nothing short of first rate: ■■ We make the most out of ServiceNow by leveraging the

full capabilities of its Platform as a Service (PaaS) solution GFT Group | |


GFT & ServiceNow – A Winning Partnership ■■ In turn, our project management expertise enables you to

maximise the benefits of ServiceNow Thanks to our strong IT background, we see the broader picture – which means we can guarantee solutions that are well integrated.

Big enough to deliver – small enough to care As a medium-sized international organisation, we pride ourselves in providing all types of clients with top-level, crossborder support. ■■ We deliver projects in over 30 countries and have offices

Why GFT? We take care of every stage of the project lifecycle – from business analysis to implementing solutions: ■■ Excellent project management skills ■■ Senior business analysts on hand to help you meet business

needs ■■ Outstanding expertise in system integration and JavaScript

in 7 countries (Brazil, France, Germany, Spain, Switzerland, UK, USA) ■■ 1,400 employees, complemented by a network of 1,200 freelance IT experts ■■ GFT’s Global Delivery Model provides you with a flexible combination of international project teams to maximise the impact of your IT budget ■■ One of the world’s leading providers of IT services to the financial sector

■■ A wealth of experience working on international projects

and in highly diverse teams

Maximise your Investment

■■ Proven testing expertise in ServiceNow

GFT will work with you to maximise the full potential of the licences you acquire. The ServiceNow platform is a powerful tool with significant capabilities beyond the outstanding basic applications such as incident, problem, and change. We can add substantial knowledge to help enhance the ‘on-going development’ of your ServiceNow platform, in areas such as GRC, PPM and RBA.

■■ ITIL(r) V3-certified team








Technology and project management expertise

Sales and Delivery Network: Americas - David Lustig 14 Wall Street, 20th floor, New York, NY 10005 I United States I T +1 212-618-1230 United Kingdom and Northern Europe – Helen Thomas Cheapside House, 138 Cheapside London, EC2V 6BJ UK | T +44 20 7776 7676 Southern Europe and Rest of the World – Albert Franquesa Parc d‘Activitats Econòmiques, Can Sant Joan, Avenida de la Generalitat, 163-167 08174, Sant Cugat del Vallès, Barcelona, Spain | T +34 93 5659-100


GFT & ServiceNow - A Winning Partnership  

One of our goals as a strategic ServiceNow partner is to add value during delivery by leveraging the expertise and industry knowledge we hav...