The European Archery Fes5val 2014 held at Telford’s Interna5onal Centre combined Stage 3 of the 4 stage Indoor World Cup, with an archery trade show and tournament. The fes5val was Britain's biggest ever indoor archery event, with 900 compe5tors from 41 countries compe5ng for part of a £20,000 prize fund. The workforce was rela5vely small, with a 5ght organising commiFee including key Sport:80®, all who work as part of the LOCOG team at London 2012. To enable the event to succeed, a volunteer workforce was required which is where Get Scheduled got involved.
Get Scheduled was selected as the volunteer management so4ware solu5on to schedule and communicate with ALL volunteers at the European Archery Fes5val 2014, including pre-‐event, event and post event.
Get Scheduled’s online portal, was the place for volunteers to view their personal schedule the latest news and any shared documents. By crea5ng a proﬁle for each volunteer, Get Scheduled allowed volunteers to take control of their role and feel a bigger part of the event. “Get Scheduled was so easy to use, a2er half an hour training we were all up and running. Scheduling and Communica<ng was simple. We would have needed a much larger administra<on team without the use of Get Scheduled” Chris Wells -‐ Services Manager, European Archery Fes5val 2014
Key Benefits of Use With advanced ﬁle sharing op5ons and automa5c communica5ons Get Scheduled was able to greatly minimise administra:on :me and ensure a clear delivery of informa:on. Most importantly (key to Sport 80 ® philosophy), Get Scheduled is a cloud based solu5on, which acted as a single central data base of informa5on, with deﬁned users able to edit informa5on as required, ensuring complete accuracy. Accountability is crucial but o2en diﬃcult to achieve when dealing remotely with individuals and volunteers, Get Scheduled provided a plaCorm to enable Sport:80® to record and keep a track of how our organisa<on communicated with and responded to workforce -‐ crea<ng a dynamic and easily accessible ‘paper trail’ at diﬀerent levels of the administra<on process” Gary Hargraves -‐ Managing Director, Sport:80® “Being able to easily export the data gained from the EAF will be invaluable for us, we will now be oﬀering more events to our volunteer base, and look to build on a group of engaged and enthusias<c volunteers -‐ something that is not easily achieved! We feel the members portal is also a very unique and useful op<on, once we increase our porColio of events, we would be very interested in using it to ensure our volunteers stay engaged” Jonny Turner -‐ Director of Sales & Marke5ng, Sport:80® For more informa+on on how Get Scheduled can help your business, contact: Jane Webber email@example.com Tel: +44 (0) 845 2993459
CUSTOMER CASE STUDY
A total of 222 shi&s were scheduled over 4 days, with 60 volunteers deployed in a variety of roles ranging from car park aFendants to compe55on scoring. With only a small administra5on team, an easy way to deliver informa5on to volunteers was paramount. Automa5c email and SMS alerts kept volunteers informed of their scheduled shi4s and of any changes made. This considerably reduced the number of phone calls and emails that were required and queries the team received. Emails and SMS could also be sent on demand to speciﬁc volunteers when required.