Are you still sending people for support ?
Cloud-based VPN connectivity for your eWON-enabled machines
Cloud-based remote maintenance for machine builders
We just can’t imagine our machines without eWON 1 - Reduce costly site visits 2 - Provide direct support to your customers 3 - Maintain regular contact with your equipment 4 - Demonstrate value to your customer
Security and reliability Security is Talk2M’s #1 priority: • VPN protocols based on OpenSSL and Open VPN 2.0; • Cloud hosting with SAS 70 Type II compliance; • 365/24/7 continuous monitoring with on-duty engineers; • Server roll-out with three different providers: in case of major server breakdown, we can quickly roll out VPN connections from one VPN server to another.
Servers spread all around the world to reduce latency between IP packets.
Access control Every Talk2M account includes an unlimited number of machines. You will be free to add as many machines and users as you wish. Talk2M Pro supports management of user privileges governing access to remote machines. Each eWON unit is a member of one or more pools, while each user belongs to one or more groups. The privileges granted to the members of a pool or group are defined by roles.
Secure mobile Web access Use M2Web directly from your iPad, iPhone or any Android device. M2Web provides browser-based access to your remote machines and sites without the need to install software.
Scalability Talk2M architecture was created with scalability in mind. Start small or large, and grow from there. Talk2M is designed to match your company’s ever-growing needs with multiple-server architecture.
SMS & E-Mail relay Add E-Mail and text messaging capabilities to your PLC and machines. From now on, you can receive alerts by SMS without having an eWON router equipped with a cellular modem, and receive E-Mails via Talk2M's SMTP server.
Advantages Firewall-friendly 1 - Outbound connections only 2 - Standard ports: 443 (HTTPS), 1194 (UDP)
How do I connect to my machine?
How do I find out who has been connected?
1. Download eCatcher and create your Talk2M account 2. Run the Talk2M wizard and add your machines 3. Connect… Connect to the eWON Access the machine LAN webpage behind the eWON
1. Connect to “My Talk2M” (https://my.talk2m.com) 2. Click 'Report' 3. And get your monthly report in pdf, csv or xml format
Check who is connected to the machine
3 - Compatible with customer LAN’s Proxy
Easy setup 1 - Configuration wizards 2 - Full access behind the eWON (Ethernet, serial or MPI/Profibus) 3 - Same IP address for all remote machines
Customer keeps control 1 - VPN access can be controlled with external key switch 2 - Connection report
eWON lets you connect without any impact on the client’s IT department! How does it work across the LAN?
How does it work on a cellular network?
1 The eWON router is connected to the Talk2M server 2 The engineer uses the eCatcher client remotely to log in
1 The engineer uses the eCatcher client remotely to log in to his Talk2M account, and selects the machine he wants to
to his Talk2M account, and selects the machine he wants to connect to 3 A fully secure VPN tunnel is now set up between the engineer and the machine. The engineer can get live with any devices connected to the eWON router’s LAN ports
connect to 2 An activation SMS is sent to the eWON router which connects to the Talk2M server 3 A fully secure VPN tunnel is now set up between the engineer and the machine. The engineer can get live with any devices connected to the eWON router’s LAN ports
Free + Unlimited number of machines Unlimited number of users Concurrent connections
1, 2, 3, ...
Access control users/machines Guaranteed bandwidth Service guarantee (SLA) Pricing model Volume per month
Head Office 22 Av. Robert Schuman 1400 Nivelles Belgium Tel: +32 67 895 800 email@example.com North American Office 2345 Murray Ave, suite #305 Pittsburgh, PA 15217 USA Tel: +1-412-586-5901 firstname.lastname@example.org
Free 1 GB/month
Pay per concurrent connection 1 GB/month per concurrent connection included
Talk2M grows. Grow with Talk2M Talk2M was created in 2006. After starting out with 500 accounts , Talk2M now has more than 18,000 all over the world. To cope with this growth, new resources have continually been implemented. From a solution based on a single server in 2007, Talk2M has evolved towards a scalable multiple-server architecture able to handle thousands of secure connections simultaneously.
Published on Sep 10, 2012
Talk2M is the first secure industrial connectivity service in the cloud. With servers spread out all aver the world, Talk2M is offering a hi...