Professional Development Bookshelf: Reviews of books
that teach us about our craft By Sgt. First Class Gerard Brown Public Affairs Office Georgia Department of Defense “Do more with less” seems to be the ongoing motto for life in today’s military, and this book compliments it well by showing readers how to “do more by saying less.” In the book One Minute Manager, the writers Kenneth Blanchard and Spender Johnson discuss three styles of effective management witnessed through the eyes of a young individual in search of the perfect manager. In his search for the perfect manager, he comes across a manager of a company that everyone calls, “the one minute manager.” The young individual has the opportunity to sit down with the one minute manager and it is at that point that the secrets to one minute management are broken down into three areas. “The best minute I spend is the one I invest in people.” The first secret shared in the concept of being the one minute manager is sitting down with your employee or, in the case of the National Guard, with one of your Soldiers and establishing one minute goals with them. The goals should be discussed and established and then checked on to insure that the goals are being accomplished. If goals are not being met, this allows time to re-establish goals or gain further clarity. The writers discuss that, as you set your goals, you should read and re-read all your goals once a day, but only take a minute of your day doing it. This is no different than in land navigation, where every once and while you need to stop, take a look at your compass and your azimuth, and then proceed on or get back on course. The one minute praise is the second secret to being an effective one minute manager. This concept focuses on
catching people doing good, and then acknowledging their accomplishment. During this process, you speak on specifics of what was good and how that positive contribution not only helps them as an individual or Soldier, but also the organization as a whole. Immediate acknowledgment is key, so that they understand at that moment what was done right. As a one minute manager, you take this time to let them know they are appreciated as well as also encouraging them to do more of the same. The third secret to being the one minute manager is the one minute reprimand. This concept is the same as the previous except for the fact that you need to give corrective action so that they can be on their way to or back to the one minute praise phase. The writers suggest, after you have immediately addressed the issue, that you be brief and state what needs to be done to fix whatever the issue might have been. Let your employee or Soldier know this is no reflection on them as a person, but the performance. When the reprimanding is over, it is over and time to move on. Too much time spent on reprimanding is time lost by not ensuring the balance of praise and reprimand. These concepts may be difficult for some, but are the keys to not only a productive leader but a productive organization. The One Minute Manager is a great book for Leaders of all levels in the National Guard because it shows three distinct areas of management that provides direction, reassurance and guidance. In the fast-paced world of all the Armed Forces, brevity is key in making decisive and informed decisions. This book allows leaders to set their subordinates up for success by discussing with them their goals, managing while not micro-managing them, followed by quick corrective action allowing Soldiers to get back in the fight quickly with lessons learned. “Everyone is a potential winner. Some people are disguised as losers; don’t let their appearance fool you.”
December 2012 | 14
Published on Nov 30, 2012
This month’s special edition of the “Georgia Guardsman” features a cover story about the National Guard’s 376th birthday. Georgia celebrated...