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Wheel Balancer Service Agreement

George Stock & Company Ltd 0800 427 868 1


STOCKS – A BRIEF INTRODUCTION George Stock and Company Ltd (STOCKS) is a leading importer and distributor of automotive workshop and tyre shop equipment. STOCKS is the direct importer and supplier of world leading equipment brands such as Hunter Wheel Aligners, Wheel Balancers, Tyre Changers and Vehicle Lifts from the USA. STOCKS has a New Zealand-wide sales and after-sales service coverage either through internal staff or accredited service agents.

STOCKS Service We are committed to providing the highest standard of Installation, maintenance, and repair services for STOCKS customers. STOCKS Service has:  A dedicated and highly skilled team of specialist technicians  A network of specialist technical service agents  A comprehensive database of all equipment sold and serviced  Manufacturer support and training Because STOCKS is the master distributor and importer of all the equipment it sells, the service division is manufacturer supported and trained. We maintain complete, accurate service and repair histories of all equipment sold and serviced by STOCKS. Accordingly, customers are assured that time on a job is efficient and effective. We can also assist customers design and implement their own equipment maintenance and service programmes.

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STOCKS – THE BENEFITS OF A SERVICE AGREEMENT STOCKS offer comprehensive service agreements for the Hunter Wheel Aligners, Wheel Balancers, and Tyre Changers. Our service agreements are designed to offer businesses a peace of mind opportunity for their workshops. With scheduled 6 monthly service calls we conduct best practice preventative maintenance following the guidelines of the manufacturers, to help reduce any downtime for your workshop. Our factory trained technicians not only ensure that all manufacturers servicing needs are followed but they also assess equipment for any signs of potential issues. Wheel Balancers - Your Wheel balancer service agreement includes the cost of replacement parts and labour for the first 36 months (if inside the manufacturers warranted period) & (excludes wear and tear, consumable products, equipment, and parts abuse). A 60 month agreement or a specified service agreement for equipment already outside of a warranty period, includes our labour costs, however parts are invoiced during this period. Our service agreements allow your business to budget costs over the agreed period, allowing you to focus on growing your business, reducing the risk of downtime with equipment and the costs of repairs that were not budgeted for. With Health and Safety at the forefront of business owners minds you can rest assured that your equipment has been professionally serviced on a regular basis reducing the risk of any potential dangers for your staff during normal operation of the equipment.

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Installation Check List • Area is suitable for Balancer • Floor condition is suitable • Floor is level • Availability of air supply (if applicable) • Availability of 240 volt power • Have all operators been advised of the installation date

Balancer Details Model Number: Serial Number: Software Version:

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Balancer Operator Training • Warning & Caution labels instructions • Instructions on Quick thread, Auto start, & Servo stop • Maintenance - cleaning, lubrication, adaptors, hub, & shaft • Calibration of balancer • Verifying mounting repeatability with centre check feature • Cone mounting • Pressure ring & spacer • Flange plate & cone mounting • Wheel balancing - smartweight, standard, mixed weights • Wheel balancing - adhesive weights with auto dataset arms • Wheel balancing - split spoke, TPMS, rim scan • Adhesive weights with auto dataset arms • Adjusting P/SUV/LT Limits - assembly measurements • Adjusting P/SUV/LT Limits - applying previous wheel measurements • Adjusting P/SUV/LT Limits - applying previous tyre measurements • Adjusting P/SUV/LT Limits - wheel measurements with dataset arms • Adjusting P/SUV/LT Limits - split spoke, TPMS, rim scan

Authorised Stocks Service Technician Name: Signature:

Customer Company: Name: Installation Date: Signature:

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Owner - Maintenance Checklist • Daily - Spindle Maintenance - keep the spindle shaft assembly and wing nut threads clean and lubricated. Clean the spindle threads by running the edge of a rag between the threads while turning the spindle by hand. Lubricate the shaft with a coating of light lubricant with Teflon® such as Super Lube® by Loctite after cleaning. Do not lubricate the spindle hub face-mounting surface. This could cause slipping between the wheel and the hub face. Keep the hub face-mounting surface clean and dry • Daily - Cone Maintenance - keep the mounting cones clean and lubricated. Lubricate with a coating of light lubricant such as WD-40. Inspect cones for excess wear, dings, burrs or other damage that may prohibit proper centering. Do not use cones in any way that is not described in the operation manual. This could cause damage to the mounting cone and not allow for proper mounting of the wheel. • Daily - Inspect wingnut and clamp cup for excessive wear or damage. • Daily - Cleaning the Console - When cleaning the console use the included Armor All Glass wipes to wipe off the display console and cabinet. Do not spray any type of cleaning solution directly onto control panel or LCD resistive touch screen. Use canned compressed air to clean the touch screen emitters / detector in the upper corners of the display. Do not use shop air to clean the display. Power should be off prior to cleaning the LCD resistive touch screen. • Monthly - Inspect inlet air filter/dryer – clean, replace as necessary. • Periodically (when balancer chases weight on check spin) - Perform a QuickCal Check to determine if calibration is necessary. This should be performed after balancer has been in operation for at least 10 minutes.

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6 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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12 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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18 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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24 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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30 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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36 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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42 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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48 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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54 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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60 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Balancer clear and free of debris • Inspect Wingnut function • Balancer shaft test using Go/No Go gauge • Balancer cone test using Go/No Go gauge • Calibrate weight position • Calibrate Hammerhead position • Calibrate inner/outer data set arms • Calibrate Load roller (Road force only) • Calibrate Inflation station (Road force only) • Calibrate Vision system (RFE) • Check monitor settings and adjustment • Check touch screen operation • Check hood safety switch adjustment • Remove weight tray • Check drive belt condition and tension • Check security of electronic cables • Check security of program key • Check software version (Touch/RFE) • Check security of software cartridge • Check all soft key switches for activation • Check road force balancer bearings • Check foot pedal switch operation • Check operation of wheel lifter (if applicable) Technician: Signature: Date: Customer: Signature: Date:

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Service Agreement Customer: ………………………………………………………………………………........ Address: ……………………………………………………………………………….......... ……………………………………………………………………………………………........ ............ month service agreement commencing: ...................................................... Wheel Balancer Model: ……………….........Serial Number: …………………….......... This agreement is made and entered effective as of the date shown above, by and between Stocks and the customer, whose name and address is set forth above. This Agreement covers the equipment listed above. If we or the manufacturer replace parts that are under warranty, the replacement parts will also be covered by the manufacturers warranty. This Agreement isn’t a warranty. Equipment purchased from Stocks is covered by the manufacturer’s warranty if it is serviced to their requirements. Replacement and repair of defective parts is also covered by the manufacturer’s warranty, provided that the equipment is maintained by the owner as outlined and serviced as per the maintenance agreement and is free of neglect or abuse. For the fee set forth below, Stocks will service on a 6 month schedule, to maintain in good operating condition, the equipment above as per the guidelines outlined in this booklet. The fee for the services to be performed under this agreement are $ .......................................excluding GST for the .............. month term. Unless negotiated otherwise all maintenance agreements are to be invoiced in full and paid within 7 days of the agreement taking effect. Stocks will perform maintenance services on a 6 monthly basis as outlined and will replace defective parts during the term of this agreement, if the equipment is still within the warranty period. Excluding any faults that are a result of abuse, misuse, electrical storms, power failures or fluctuations, glass breakage or damage, failure to follow user maintenance and operating instructions, or the failure or results of failure of interconnected equipment not specified in this agreement. A full and detailed description of this agreement can be found on our website, www.georgestock.co.nz/serviceagreements/terms&conditions. Upon signing this agreement both parties agree and acknowledge the conditions of this agreement.

On behalf of the customer: ......................................................................................... On behalf of Stocks: ................................................................................................... Dated & taken effect on: .............................................................................................

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Hunter Wheel Balancer Service Agreement  
Hunter Wheel Balancer Service Agreement