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Wheel Aligner Service Agreement

George Stock & Company Ltd 0800 427 868 1


STOCKS – A BRIEF INTRODUCTION George Stock and Company Ltd (STOCKS) is a leading importer and distributor of automotive workshop and tyre shop equipment. STOCKS is the direct importer and supplier of world leading equipment brands such as Hunter Wheel Aligners, Wheel Balancers, Tyre Changers and Vehicle Lifts from the USA. STOCKS has a New Zealand-wide sales and after-sales service coverage either through internal staff or accredited service agents.

STOCKS Service We are committed to providing the highest standard of Installation, maintenance, and repair services for STOCKS customers. STOCKS Service has:  A dedicated and highly skilled team of specialist technicians  A network of specialist technical service agents  A comprehensive database of all equipment sold and serviced  Manufacturer support and training Because STOCKS is the master distributor and importer of all the equipment it sells, the service division is manufacturer supported and trained. We maintain complete, accurate service and repair histories of all equipment sold and serviced by STOCKS. Accordingly, customers are assured that time on a job is efficient and effective. We can also assist customers design and implement their own equipment maintenance and service programmes.

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STOCKS – THE BENEFITS OF A SERVICE AGREEMENT STOCKS offer comprehensive service agreements for the Hunter Wheel Aligners, Wheel Balancers, and Tyre Changers. Our service agreements are designed to offer businesses a peace of mind opportunity for their workshops. With scheduled 6 monthly service calls we conduct best practice preventative maintenance following the guidelines of the manufacturers, to help reduce any downtime for your workshop. Our factory trained technicians not only ensure that all manufacturers servicing needs are followed but they also assess equipment for any signs of potential issues. Wheel Aligners - Your Wheel Aligner service agreement includes the cost of replacement parts and labour for the first 36 months (if inside the manufacturers warranted period) & (excludes wear and tear, consumable products, equipment, and parts abuse). A 60 month agreement or a specified service agreement for equipment already outside of a warranty period, includes our labour costs, however parts are invoiced during this period. Our service agreements allow your business to budget costs over the agreed period, allowing you to focus on growing your business, reducing the risk of downtime with equipment and the costs of repairs that were not budgeted for. With Health and Safety at the forefront of business owners minds you can rest assured that your equipment has been professionally serviced on a regular basis reducing the risk of any potential dangers for your staff during normal operation of the equipment.

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Installation Check List • Area is suitable for an Aligner • Floor condition is suitable/level • Hoist is laser levelled • Availability of 240 volt power • No overhead restrictions • Have all operators been advised of the installation date • Is the Hunter recommended distance between the Hoist and Aligner correct • Has the Hoist make and model been supplied to Stocks • Has the Hoist ramp length been supplied to Stocks • Has the Hoist ramp width been supplied to Stocks

Aligner Details Model Number: Serial Number: Spec Version: PC Serial Number: Software Version:

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Aligner Operator Training • Vehicle on Hoist procedure • Wheel chocks location • Maintenance of turntables • Maintenance of batteries/cables • Correct cleaning of targets • Mounting position on wheel • Run out procedure • Wheel off procedure (if applicable) • Ride height targets (if applicable) • PC start up procedure • Customers data entry • Vehicle specification data • Compensation procedure • Vehicle adjustment screens • Store/retrieve vehicles printouts • Win toe procedure • CAMS adjustment procedure • Shut down procedures • Code link procedure (if applicable) • Quick check procedure (if applicable)

Authorised Stocks Service Technician Name: Signature:

Customer Company: Name: Installation Date: Signature:

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Owner - Maintenance Checklist • Daily - Switch off during closed hours after you first shut down or exit program • Daily - Keep cables off floor whenever possible • Daily - Pin turn plates before driving onto or off of rack • Daily - Wipe or brush debris from runways, turn plates and slip plates • Weekly - Lube rollers, pins and pivots with SAE 30 oil • Weekly - Clean target faces with Armor All glass wipes or Simple Green • Weekly - Wipe down console and sensor covers with damp cloth and mild detergent (do not use harsh or industrial type cleaning liquids or compounds) • Weekly - If needed, wash runways with milk detergent and hose off and dry all surfaces thoroughly (If compressed air is used, limit discharge to low pressure OSHA standards and wear approved eye protection) • Monthly - Disassemble, clean and adjust turn plates (replace damaged or worn balls and retainers as needed) • Monthly - If free movement of rear slip plates isn’t found, remove top plate, remove debris, replace damaged or worn balls and retainers as needed • Monthly - Apply wax or polish to runway surfaces • Monthly - Apply SAE 30 to all rollers, pins and pivots

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6 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database checked • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras)

Technician: Signature: Date: Customer: Signature: Date:

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12 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database installed • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras) • Calibration performed Technician: Signature: Date: Customer: Signature: Date:

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18 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database checked • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras)

Technician: Signature: Date: Customer: Signature: Date:

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24 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database installed • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras) • Calibration performed Technician: Signature: Date: Customer: Signature: Date:

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30 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database checked • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras)

Technician: Signature: Date: Customer: Signature: Date:

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36 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database installed • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras) • Calibration performed Technician: Signature: Date: Customer: Signature: Date:

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42 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database checked • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras)

Technician: Signature: Date: Customer: Signature: Date:

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48 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database installed • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras) • Calibration performed Technician: Signature: Date: Customer: Signature: Date:

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54 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database checked • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras)

Technician: Signature: Date: Customer: Signature: Date:

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60 Month Maintenance Check List • Operation instructions available • Safety instructions available • Safety warnings easily readable and visible • Area around the Aligner clear and free of debris • Latest Vehicle Spec database installed • Printers function and quality checked • Turn plate condition • Turn plate easy to move under load • Top of Turn plates are level with the runway surface • Slip plate condition • Slip plate easy to move under load • Top of Slip plates are level with the runway surface • Sensor locking mechanism is lubricated (SCA) • All fastening screws are tight (SCA) • Adaptor castings are in a good condition (SCA) • Ratchet locking mechanism is free from wear (Elite) • All fastening screws are tight (Elite) • All pins are free from wear (Elite) • Tyre hooks are in a good condition (Elite) • Plastic and metal parts are in good condition (Sensor/Targets) • Target faces are clean and undamaged (Sensor/Targets) • Faces/Decals bright in sensor diagnostics (Sensor/Targets) • Cables are in a good condition (Sensor/Targets) • Emitters are all flashing and bright (Cameras) • Camera picture clear in sensor diagnostic (Cameras) • Calibration performed Technician: Signature: Date: Customer: Signature: Date:

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Service Agreement Customer: ………………………………………………………………………………........ Address: ……………………………………………………………………………….......... ……………………………………………………………………………………………........ ............ month service agreement commencing: ...................................................... Wheel Aligner Model: ……………….........Serial Number: ……………………............. This agreement is made and entered effective as of the date shown above, by and between Stocks and the customer, whose name and address is set forth above. This Agreement covers the equipment listed above. If we or the manufacturer replace parts that are under warranty, the replacement parts will also be covered by the manufacturers warranty. This Agreement isn’t a warranty. Equipment purchased from Stocks is covered by the manufacturer’s warranty if it is serviced to their requirements. Replacement and repair of defective parts is also covered by the manufacturer’s warranty, provided that the equipment is maintained by the owner as outlined and serviced as per the maintenance agreement and is free of neglect or abuse. For the fee set forth below, Stocks will service on a 6 month schedule, to maintain in good operating condition, the equipment above as per the guidelines outlined in this booklet. The fee for the services to be performed under this agreement are $ .......................................excluding GST for the .............. month term. Unless negotiated otherwise all maintenance agreements are to be invoiced in full and paid within 7 days of the agreement taking effect. Stocks will perform maintenance services on a 6 monthly basis as outlined and will replace defective parts during the term of this agreement, if the equipment is still within the warranty period. Excluding any faults that are a result of abuse, misuse, electrical storms, power failures or fluctuations, glass breakage or damage, failure to follow user maintenance and operating instructions, or the failure or results of failure of interconnected equipment not specified in this agreement. A full and detailed description of this agreement can be found on our website, www.georgestock.co.nz/serviceagreements/terms&conditions. Upon signing this agreement both parties agree and acknowledge the conditions of this agreement.

On behalf of the customer: ......................................................................................... On behalf of Stocks: ................................................................................................... Dated & taken effect on: .............................................................................................

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Hunter Wheel Aligner Service Agreement  
Hunter Wheel Aligner Service Agreement