Page 1

17 –18 O C T O B E R 2 0 1 7 O LY M P I A L O N D O N PRESENTED BY

THE BUSINESS EVENT FOR LU X U RY A N D B O U T I Q U E H OT E L S

OFFICIAL 2017 SHOW GUIDE INDEPENDENTHOTELSHOW.CO.UK

IHS_Pages Seminar test.indd 1

06/10/2017 14:28


Email - exclusiveoffers@telegraph.co.uk

IHS_Pages Seminar 2 IHS_Pages.indd 8-9test.indd The Telegraph.1.indd 1

www.telegraph.co.uk/tt-exclusive-offers

06/10/2017 13:13 14:28 05/10/2017


17 13:13

I am delighted to welcome you to the sixth edition of the Independent Hotel Show, presented by James Hallam Hospitality & Leisure. As the industry’s largest and most comprehensive business event for the luxury, boutique and independent hotel sector, the Independent Hotel Show is dedicated to delivering inspiration and practical solutions to meet the demands of the modern hotelier. With no other event like it, the Show has established itself as a must-attend annual engagement for hoteliers seeking support and advice on how to stay ahead of the trends in line with our ever-changing business landscape. With over 300 companies showcasing their latest products and services, 30 dedicated seminars and workshops tackling topics that will resonate with all of our hotelier guests, plus multiple networking opportunities; there is something to satisfy all in attendance. Make new connections, catch up with industry friends, and find inspiration as we join together once again to celebrate Britain’s most exciting industry. I hope you enjoy your stay. Kind Regards, Miranda Martin

CONTENTS Thank You

4

What’s On

6

Seminar Programme

7-12

Speaker Profiles

14-25

The Awards

26-27

Product Showcase

28-29

Exhibitor Profiles

31-84

Exhibitor List

88-89

Floorplan

90-91

Event Director Independent Hotel Show

Produced & Published by Independent Hotel Show is organised by Gearing Media Group Ltd 4 Red Barn Mews, High Street, Battle, East Sussex, TN33 0AG, UK www.hospitality-interiors.net

While every effort has been made to ensure accuracy in the completion of this publication, the organisers and publishers cannot accept any liability for any errors or omissions.

OFFICIAL 2017 SHOW GUIDE 3

IHS_Pages Seminar test.indd 3

06/10/2017 13/09/2017 14:28 12:28


INDEPENDENT HOTEL SHOW 2017

THANK YOU TO OUR PARTNERS COMMERCIAL PARTNERS

INDUSTRY SUPPORTERS

MEDIA PARTNERS

DESIGN PARTNERS

K t

J K w K

ADDITIONAL PARTNERS bespoke

F h f

P c

OFFICIAL 2017 SHOW GUIDE 4

IHS_Pages Seminar test.indd 4

06/10/2017 14:29


COMFORT AWAY FROM HOME SEE US ON STAND 142

Kaye & Stewart, a brand of Deluxe Beds, is proud to be premiering their latest collectionat the Independent Hotel Show this year.

DON’T MISS OUR NEW BOUTIQUE FABRIC COLLECTION

Join us on Stand 142 and test out the feel of one of our luxurious Kaye & Stewart Beds, all produced by our master craftsmen. With a wide variety of memory foam, pocket spring and open coil options, Kaye & Stewart is the perfect choice for your establishment. Feel free to get in touch with us for any of your bed needs. We know how important sleep is, and it’s our job to deliver the opportunity for a great night’s sleep to you. Please contact us by email on enquiries@deluxe-beds.co.uk, call 01484 427 373, or visit www.deluxe-beds.co.uk.

IHS_Pages Seminar test.indd 5

Kaye & Stewart Deluxe Beds, Beacon Street, Birkby, Huddersfield, HD2 2RS, United Kingdom

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

WHAT’S ON Open daily / 10:00 - 17:00 The Lobby designed by Benedict Wilhelm including The Henners Bar Enter our central networking space, The Lobby, and pick up your coffee or enjoy a glass of English sparkling wine from The Henners Bar. The Lobby, designed by Benedict Wilhelm is an oasis of calm and tranquillity at the heart of the show designed around the concept of an ‘outdoor lobby’; a lobby for a glamping weekend or a British pop up hotel in the countryside. The space serves as an area to work, network and have meetings. Delicious salads and deli food will also be on offer. Open Daily / 10:00 - 17:00 The Perfect Hotel Bedroom presented by Chic Retreats and designed by Harriet Forde Design What is ‘The Perfect Hotel Bedroom’? New for 2017, the Independent Hotel Show, Presented by Chic Retreats, commissioned a consumer survey to find out. Thousands of ‘guests’ answered questions around design, bedding, technology and more. The results generated were used to create a report and dictated the design of the room, which Harriet Forde Design studio will be bringing to life at the show. Will you agree with the findings? Visit The Perfect Hotel Bedroom to cast your judgement and pick up your copy of the report. Open daily / 10:00 - 17:00 The Suite designed by Galapagos Galapagos are bringing a ‘hot house jungle’ theme to The Suite, our exclusive space offering hospitality to our VIP hoteliers, speakers, partners and their guests. This stylish, comfortable haven of calm away from the busy show floor will also play host to some of the show’s special events held in partnership with James Hallam and Boutinot Wines. Use of the space is by invitation only. 17 October / 12:15 - 13:00 The Suite Discover the Southern Rhone Valley with Boutinot Wines “The fabulous Domaine Boutinot is based in the tiny village of Cairanne in the Southern Rhone valley. It has fast gained a renowned reputation for producing some of the best and most exciting wines from the region. Join Boutinot’s Master Sommelier, Nigel Wilkinson, for an informative tasting as he guides us through some of the wines produced from this excellent estate”. Presenter: Nigel Wilkinson, MS 17 October / 17:30 - 19:00 Business Theatre / Invitation Only The Independent Hotel Show Awards in association with SKY Recognising the passion of independently spirited hoteliers who drive our sector forward with their creativity and wisdom, together with new businesses; bringing true innovation and coveted ideas around guest experience and business efficiency, the Independent Hotel Show Awards champion all that make independent hotels such amazing places to stay. Celebrating the Independent Hotelier and Outstanding New Hotel annually, the industry is invited to vote via our website for those they believe truly deserving of these accolades. 18 October / 08:45 - 09:30 Business Theatre / Invitation Only The Power Breakfast 2017 in partnership with Nespresso 2017’s invitation-only ‘Power Breakfast’ features ‘The Man Who Pays His Own Way’, celebrated Independent newspaper senior travel editor Simon Calder. Also known as the ‘Global Guru’ from his monthly BBC Travel Show slot, Simon is widely considered the most credible and honest writer working in hospitality and tourism. Simon will be talking to Adam Raphael, former Newsnight presenter and home affairs editor of The Economist, and now Editor of The Good Hotel Guide. The two will back-and-forth in a highly illuminating discourse about our industry’s most pressing matters, including Airbnb, peer reviews, OTAs, influencer marketing and Britain’s proposed exit from the European Union. Invitees to the Power breakfast will be personally notified in advance. 18 October / 12:00 - 12:45 The Suite Independent Hotel Show Wine Expert of the Year Do you know your Aussie Shiraz from your French Syrah? Could you tell a White Burgundy from a big, bold Chardonnay? James Hallam invite you to put your nose and palette to the test in an Old World vs New World Challenge with Boutinot Wines. 18 October / 13:30 - 14:15 The Suite The Boutinot Tasting Note Test Does your wine list read like an encyclopedia of aromas? What does ‘a touch of wet wool and stone fruit with a mineral edge’ taste like? Now’s your chance to match the words to the wine. 6 tasting notes, 6 wines and a magnum for the winner. Join Boutinot Wines for this informal, interactive tasting. Presenter: Jessica Bryans – Account Manager, Boutinot Wines Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 6 Visit us on Stand 142

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 6

Visit us on Stand 142

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SEMINAR PROGRAMME TUESDAY 17TH OCTOBER BUSINESS THEATRE in partnership with 10:30 - 11:00 UK Independent Hotels 2017 supported by eviivo Our ‘state of the industry’ address features vital intel on the health of the hospitality sector. Hotel experts George Titlow and Thomas Messett present a data-driven visual presentation and trend analysis, with both an insightful review of 2017 and essential forecasts for the year ahead. Chair: George Titlow, Business Development Manager UK & Ireland - STR Thomas Messett, Head of Marketing - eviivo 11:00 - 11:30 Thought Leader Forum George Titlow and Thomas Messett host a panel featuring some of our finest hospitality minds, as they interpret the over-arching trends from our in-house expert’s landmark presentation. In these fast-paced times, do guests want to get away from it all, or do they crave experiences and stimulation? Find out here. Chair: George Titlow, Business Development Manager UK & Ireland - STR Thomas Messett, Head of Marketing - eviivo Speakers: Andrew Wildsmith, Owner - Wildsmith Hotels Edmund Inkin, Owner - Eatdrinksleep Ltd James Hill, Owner - Hampton Manor 12:00 - 12:45 Power Couples: Owners and Operators in association with Nespresso Owners aren’t always operators; too many hotel success stories include a driven, savvy entrepreneur working alongside an experienced hospitality professional. Representatives from both roles talk candidly about how to help these complex, but promising, working relationships fulfil their dazzling potential. Chair: Melvin Gold, Hotel Industry Consultant - Melvin Gold Consulting Speakers: Charles Scudamore, Principal & Founder - Hetherley Capital Partners James Sharp, Asset Manager - ESO Capital Partners Debrah Dhugga, Managing Director - Dukes Collection 13:45 - 14:30 Augmented HR Lifestyles are becoming more diverse; families need flexibility, key contributors turn to freelance work, and employment law evolves at pace. How can we cater for our employees’ unique human needs, bringing out their best work and cultivating a happy, productive business? Chair: Alessandra Alonso , Founder - Women in Travel CIC Speakers: Serena von der Heyde, Owner - Georgian House Hotel Tom Hunter, Executive Head Chef - The Scarlet Hotel, Cornwall 14:45 - 15:15 Brand Magnetism: Image for Recruitment Top entrepreneurs say that the best staff are attracted to a strong brand that’s going places. Learn how to write job descriptions explaining what you can do for those ideal candidates, creating a symbiotic relationship between your staff and your business. Speakers: Claire Thompson, Partner - Harrison Clark Rickerbys Solicitors Jill Whittaker, Managing Director - HIT Training Julia Murrell, Director of People and Development - Firmdale 15:30 - 16:15 Weaponise Your Staff Training Now that your ideal candidate has signed on the dotted line, what’s the best way to make them an integral part of your business family? How should managers tap into their staff’s motivations, fully engaging them with the project and creating long-term professional partners? Our leadership gurus explain. Chair: Jane Sunley, Chairman and Founder - Purple Cubed Speakers: Graham Copeman, Group Hotel Director - The Zetter Group Harry Cragoe, Owner - The Gallivant Jonathan Raggett, Managing Director - Red Carnation Hotels Lesley Pritt, Head of Quality & Training - Hand Picked Hotels

Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 7 Visit us on Stand 142

IHS_Pages Seminar test.indd 7

Visit us on Stand 142

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SEMINAR PROGRAMME TUESDAY 17TH OCTOBER INNOVATION STAGE in partnership with 10:15 - 11:00 The Perfect Bedroom Report New for 2017! Earlier this year The Independent Hotel Show canvassed thousands of industry influencers and prosumer guests on the subject of their ideal hotel room. This afternoon we unveil the results. Find out who finally wins the battle of soft versus hard mattresses and much, much more in this game-changing survey. Chair: Petra Clayton, Managing Director - Custard Communications Speakers: Harriet Forde, Interior Designer - Harriet Forde Design Steve Dobson, Co-Founder - Unusual Hotels of the World 11:10 - 11:50 The Tech Brief Find out all you need to know about this notoriously fast-paced part of your business. The session will concentrate on how to integrate new technology into your existing systems rather than ripping out the wires and starting over plus we’ll take a look at some of the more surprising developments, like the trend for retro gadgets and militant ‘no wi-fi’ zones. Chair: Patrick Wimble - Lightbulb Consulting Speakers: Amir Azulay, CEO - Chic Retreats Andy Kydd, Head of Product - Sky Robert Holland, Managing Director UK & Ireland - HotelPartner Yield Management 12:00 - 12:45 Hospitality Start-Up Slam We’ve invited some of the most intriguing tech entrepreneurs catering to the hotel sector to speed pitch their latest products, taking only five minutes each, to delegates this year. Plus our inscrutable judging panel will be raking over the details and awarding a prize at the end of the session. Moderator: Carl Weldon, Chief Operating Officer - HFTP (Hospitality Finance and Technology Professionals) Judges: Rodney Hoinkes, MD - Poetic Media (Europe) Ltd Steve Lowy, MD and Co-Founder - Umi Digital 13:00 - 13:30 Conversation Rate Optimisation For those facing the frustrating challenge of seeing high volumes of visitors to their hotels website but not the conversion to actual on-line sales this Masterclass will explain the process and different elements of analysis that go into Conversion Rate Optimisation, and will include up to three practical tips to allow you to go away with immediate actions to improve your website. Chair: Michael Rippon, Managing Director - Raindrop Digital 14:00 - 14:30 Creating a Unique Proposition … Nowadays building a successful brand is more about individuality and passion than slick design or on-trend amenities. But as the song goes, sometimes just doing your thing’s the hardest thing to do. Learn how to combine your property, location, the food and beverage offering plus some quirks of your own into a compelling and authentic brand image, thanks to our expert panel. Chair: Lauran Bush, EP Consultant - EP Magazine Speakers: Chris Donnelly, Founder and Managing Director - Verb Brands Hilary Clark, Principal - Eight Inc Chloe Matharu, Account Director - We Are Certain 14:45 - 15:15 ...and Getting it out There Sculpting your hotel’s personality is only one part of brand marketing. Now you have to introduce it to the world. Our team of PR, branding and marketing experts discuss the most pertinent strategies available to the independent hotelier, from the new world of influencer marketing to the latest press tactics and local initiatives. Chair: Emily Newman, Communication Specialist - DeLys Marketing Speakers: Beth Taubner, Brand Strategist and Creative Director - Mercurylab Mika Bishop, Account Director - Custard Communications 15:30 - 16:15 I’m With the Brands: Partnerships ‘Brand partnerships’ that’s shrewd hook-ups with other like-minded businesses are an excellent way to accelerate the growth of your brand identity. They can also lead to lucrative new revenue streams, and sometimes come from unlikely sources. Discover your own answer to rock band. Iron Maiden’s super-successful own-brand craft beer, for example, with our panellists. Chair: Alistair Sandall, Head of Professional Development - Institute of Hospitality Speakers: Peter Hancock, Chief Executive - Pride of Britain Hotels Chris Waters, Head of Product - Staylists

Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 8 Visit us on Stand 142

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 8

Visit us on Stand 142

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SEMINAR PROGRAMME TUESDAY 17TH OCTOBER GYMNASIUM FOR THE MIND by

supported by

10:30 - 11:00 Minds on Mindfulness You don’t even need a spa to jump on the latest wellness trend! Mindfulness promotes ‘living in the moment’ rather than fretting about the future with simple pleasures like walking, cognitive activities, and spiritual techniques such as mediation. Find out everything you need to be mindful of. Speakers: Anna Ramsay, Head of Operations and Sales & Marketing - Good Spa Guide Katie Bentley, PR & Communications Manager - The Pigsty at Oddfellows on the Park 11:15 - 11:45 Discover: The Healthy Workplace Charter This initiative, led by the Mayor of London, aims to promote mental and physical wellbeing in offices, workshops, warehouses – plus, of course, hotels, restaurants and bars. Commit to certain standards then watch productivity and retention improve exponentially plus feel like a better boss, too. Speaker: Glenis Wade, Founder and Principal Consultant/ Leader - Verifier London Healthy Workplace charter 12:00 - 12:30 Discover: One Thought Use of technology has been the deciding factor for many business successes over the past two decades. Now, though, things are changing and the human element how to unlock yours and your staff’s greatest potential is becoming paramount. Hear from One Thought, the most innovative force in this new, positive take on human resources. Chair: Dr Aaron Turner, Founder and Managing Partner - One Thought Limited 14:00 - 14:45 Relax, Guys: Spas for Men Not only does the male grooming industry continue to surge, but more men are being encouraged to take better care of their mental wellbeing, too. Find out how chaps like to be pampered, and what you can do to aid their down time. Here come the boys! Chair: Mark Smith, Founder - The Spa Man Speakers: Alistair Johnson, Managing Director - Spa Creators Jeremy Smith, Co-Founder - Natural Spa Factory Hugo Middleton, Managing Director - Men’s Society 15:00 - 15:30 The AI revolution in travel As artificial intelligence (AI) continues to grow as the most exciting development in travel technology today, hoteliers need to learn how to adapt to the latest advancements faster than ever. In an eye-opening session, join industry specialist Frank Reeves as he reveals what AI really means for you, your guest experience, and how you can incorporate AI into your strategy to transform your business. Chair: Frank Reeves, CEO and Co-Founder - Avvio

Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 9 Visit us on Stand 142

IHS_Pages Seminar test.indd 9

Visit us on Stand 142

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SEMINAR PROGRAMME WEDNESDAY 18TH OCTOBER BUSINESS THEATRE in partnership with 10:15 - 10:45 Discover: The Tourism Alliance It’s not a rebellion against the dark forces of the Staycation Empire, The Tourism Alliance is the voice of the tourism industry in the UK. Established with the blessing of the CBI and Department of Culture, Media and Sport, this august body lobbies legislators on behalf of the tourism businesses of Britain which includes hoteliers. Find out what they can do for you today. Chair: Kurt Janson, CEO- The Tourism Alliance 11:00 - 11:45 Place Making: Neighbourhood Watch Using your location to promote your hotel is a no-brainer if you’re in the Lake District, or Edinburgh. But the real art is making it work wherever you are, by forging key alliances with local businesses, ‘micro influencers’ and other pillars of the community. Our panel has the lowdown on ‘place making’, one of the hottest global hospitality trends right now. Chair: Richard Fraiman - Good Hotel Guide Speakers: David Curtis-Brignell, Destination Partnerships Director - VisitKent Imran Hussain, Editor in Chief - The Hotel Culture Julia Davies, Co-owner - Cottage in the Wood 12:00 - 12:45 Oh! What A Lovely Brexit! Tourism is one British industry that actually could benefit from the infamous referendum result and with hotel bookings from abroad up, it actually already is. We put forward a practical guide on how to prepare for the coming schism, from recruitment advice, international marketing, and refreshing ways of building a new, 21st-century ‘Brand Britain’. Chair: Peter Hancock, Chief Executive - Pride of Britain Hotels Speakers: Deirdre Wells, Chairman - The Tourism Alliance Paul Milsom, Chairman and Managing Director - Milsom Hotels & Restaurants Robin Sheppard, Chairman - Bespoke Hotels 13:00 - 13:30 The Sum of All Things Whether you are selling, extending, refurbing or renovating, being fully informed and prepared when approaching your hotel valuation is vital and can lead to a higher valuation figure. Learn the details and how best to prepare for a valuation from our experts Speakers: Sally Kendall, Executive Vice President - JLL Shaun Talbot, Relationship Director - Bank of Scotland 14:00 - 14:30 The New Era of F&B presented by Nespresso Session summary is: Formal hotel dining is a thing of the past, and while Britain may be leaving the EU cosmopolitan, continental dining habits will thankfully be sticking around. Digest the latest trends in Britain’s world-leading restaurant and bar scene, and rustle up a taste sensation with your F&B revamp thanks to our catering experts. Chair: Emma Eversham, Hospitality Journalist and Copywriter - Freelance Speakers: Andrew Scott - Victus Digby Vollrath, Co-Founder - Feast It Nick Taplin, CEO - Black and White Hospitality 14:45 - 15:15 Hoteliers Talk A practical and inspirational session hearing from those in the thick of hotel acquistion, development and operations. If knowledge is power, be prepared to come away from this talk feeling like a Marvel comic character! Chair: Tom Bell, Editor: British Hotels & Inns - Alastair Sawday’s Speakers: Maria Scott, Owner - Paris Hotel, York Oliver Heywood, Director - Flat Cap Hotels Rob Greacen, Managing Director - Stay Original 15:30 - 16:15 Champagne Scruples: Luxury and Ethics A panel of specialists explore ethical business in the luxury sector. Sustainability, eco-friendliness and transparency have become key factors in consumer choices. But they come at a cost which needs to be balanced for businesses. Plus, is ethical practice only important to certain customer demographics and not so relevant to others? Chair: Zoe Monk, Editor - Boutique Hotelier Speaker: Holly Tuppen, Co-founder - Bouteco

Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 10 Visit us on Stand 142

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 10

Visit us on Stand 142

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SEMINAR PROGRAMME WEDNESDAY 18TH OCTOBER INNOVATION STAGE in partnership with 10:30 - 11:15 The Guest Journey: Stairways to Heaven The ‘guest journey’ refers to your customers’ sensory experience, and its consistent presence during their stay from the satisfying crunch of the gravel on the driveway to the cosy glow of the bedside light. Examine one of this year’s most-repeated buzzwords with top travel journo Fiona Duncan and her world-class panel of hotel industry creatives. Chair: Fiona Duncan, Travel Journalist - The Telegraph and Sunday Telegraph Speakers: Andrew Oxley, Head of Hotel Services - The AA Richard Ball, Executive Chairman - Calcot Collection Dan Brod, Co-owner - The Beckford Arms - The Talbot Inn 11:30 - 12:15 How To Get The Details Right And Best Advertise Your Property Online presented by eviivo We know that you put a great deal of effort into getting all the little details exactly right to ensure your guests have a wonderful stay, from choosing the ingredients for the perfect breakfast to checking every detail of the room is just so. But what about the little details that matter online? As you know, small things can make a huge difference. Industry experts give practical tips on exactly how you need to be presenting yourself online to maximise your bookings. No jargon, nothing too techy, stuff you can go back and do straight away! Speakers: Thomas Messett, Head of Marketing - eviivo Alex Hare, Photographer - Alex Hare Photography Michael Bush, Head of Sales - Climb Online Gavin Greene, Industry Outreach Manager - TripAdvisor Richard Stuttle, Creative Director - The Fleece Countryside Inn 12:30 - 13:15 Design Forum 2017 The editor of SPACE and Hotel Spec, Can Faik, presents a fascinating analysis of design innovations in the coming year. Plus with wellness and authenticity becoming so important to guests, we invite some out of the box thinkers to present the new, human perspective on hospitality environments. Chair: Can Faik, Editor - SPACE and Hotel Spec Speakers: Constantina Tsoutsikou, Senior Associate - HBA London Martin Goddard, Director - Goddard Littlefair Zoe Tallon, Senior Architect - Dexter Moren Associates 14:15 - 14:45 A Shared Experience One claim made about the popularity of Airbnb is that it stems from a sense of community: owner, guest and location come together for a refreshingly congenial transaction. How can we in the hotel trade cater for this yearning for a little more humanity? Hear from our expert panel as they discuss and debate. Chair: Juliet Kinsman, Co-founder - Bouteco and freelance travel writer Speakers: Harry Cragoe, Owner - The Gallivant Louise Oldfield, Co-owner - The Reading Rooms Simon Bennett, Owner - Augill Castle 15:00 - 15:30 Millennial Travel-Planning Less. Sharing More Thanks to social media, travel is now more than ever a status symbol easily broadcasted within personal networks. Learn why positioning your service as a lifestyle matters to the #millennial. Chair: Donnie Schumann, Strategic Partnerships - HotelTonight 15:45 - 16:15 Instagram 1.01 The hot photo-sharing application is considered the lifestyle sector’s most powerful social media tool. But it can be harder to have a ‘lit feed’ than it first appears. Learn the tricks of the trade from those who have made Instagram work for them from installing ‘backdrop corner’ to ‘Instamoment opportunities’. Speakers: Dave Burt, CEO & Founder - @LONDON and Be Social Global Katie Scott, Sales & Marketing Manager - Rockliffe Hall

Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 11 Visit us on Stand 142

IHS_Pages Seminar test.indd 11

Visit us on Stand 142

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SEMINAR PROGRAMME WEDNESDAY 18TH OCTOBER GYMNASIUM FOR THE MIND by

supported by

10:15 - 10:45 Health (Farms) And Safety Nowadays safety compliance requires more than a ‘No Heavy Petting’ poster. The indefatigable agents of Hygenisys Environmental Health Consultancy explain how they can help keep our noses clean, and shed some light on topical health and safety issues. Speakers: Samantha Maxwell, Strategic Advisor - Hygenisys Sandra Moore, Technical Director - Hygenisys 11:15 - 11:45 Mews Systems: Building A New Backbone For Your Operations As technology develops, the role of a PMS within your hotel is changing from that of a static Property Management Database, to a dynamic connected system which manages all operational issues, and ensures that processes can be automated and optimised. Much like the spine in your own body, Mews does the heavy lifting streamlining your operations, enabling you to get back to true hospitality: making your guests’ stay more comfortable and memorable Chair: Richard Valtr, Founder and Director - Mews Systems 12:15 - 12:45 Cyber Crime Prevention supported by James Hallam Hospitality and Leisure Learn how to protect your business from the rising tide of digital wrongdoing. Our experts will take you through best practice, how to mitigate your databases against hacking, and the new data protection benchmarks the law requires adhering to. An intimidating subject but it’s tamed in our specialist workshop. Chair: Kevin Duffey, Managing Director - Cyber Rescue Alliance, London 13:30 - 14:00 Innovation and Inspiration - Technology In Design Like any industry, interior design has had to learn to adapt, change and evolve with rapid technological advancement. Technology is shaping hospitality design as designers react to sociocultural changes and personalise the guest experience. From how it can assist designers and open up new creative possibilities, to how it affects the consumer and designer relationship and how it is changing the way designers approach projects, this talk will delve into how technology is inspiring new trends in hotel design. Chair: Daniel Fountain, Editor - Hotel Design Magazine Speakers: Bee Osborn, Interior Designer - Osborn Interiors Tom Bartlett, Founder - Waldo Works Justin Salisbury, Co-founder - Artist Residence 14:15 - 14:45 Henners English Fizz: A Real Rival To Champagne As our climate changes, both economically and meteorologically, the playing field for the world’s top sparkling wine has opened up to a new contender. Discover Henners, an East Sussex sparkling wine, and taste for yourself the finesse and complexity of flavours consistently championed by leading sommeliers. Speaker: Alex Gittins , Product Manager - Boutinot Wines 15:00 - 15:45 Ageless Wellbeing So baby boomers want relaxation and pampering, but millennials favour adventure sports and mindfulness and that’s before we consider Generation X, the middle age group that marketeers claim are untapped and neglected. How do you promote a spa to different generations? Find out here. Chair: Ranjay Judge, Director - space&place Speakers: Chris Ward, Commercial Director - Farncombe Estate, Dormy House Hotel, Foxhill Manor & The Fish Hotel Matthew Mackaness, Spa Director - Rudding Park, Harrogate

K t

J K m c

F h f Sponsored by

Sponsored by

OFFICIAL 2017 SHOW GUIDE 12 Visit us on Stand 142

82IHS_Pages IHS_Pages.indd :21 7102/9Seminar 0/31 8-9test.indd 12

Visit us on Stand 142

06/10/2017 14:29

P c


FOR HAPPY HOTEL GUESTS SEE US ON STAND 142

Kaye & Stewart, a brand of Deluxe Beds, is proud to be premiering their latest collection at the Independent Hotel Show this year.

DON’T MISS OUR NEW BOUTIQUE FABRIC COLLECTION

Join us on Stand 142 and sink into one of our sumptuous Kaye & Stewart Beds, entirely made in the UK. Choose from memory foam, pocket spring and open coil to create a perfectly comforting setting for your guests. Feel free to get in touch with us for any of your bed needs. We know how important sleep is, and it’s our job to deliver the opportunity for a great night’s sleep to you. Please contact us by email on enquiries@deluxe-beds.co.uk, call 01484 427 373, or visit www.deluxe-beds.co.uk.

IHS_Pages Seminar test.indd 13

Kaye & Stewart Deluxe Beds, Beacon Street, Birkby, Huddersfield, HD2 2RS, United Kingdom

9-8 06/10/2017 13/09/2017 ddni.segaP_S14:29 12:28 HI


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

TOM BELL Editor: British Hotels & Inns, Alastair Sawday’s Tom Bell writes the Alastair Sawday Guide to British Hotels & Inns, an annual pilgrimage of 10,000 miles across the country in search of the loveliest small hotels in the land.

GEORGE TITLOW Business Development Manager UK & Ireland , STR As Business Development Manager for the UK & Ireland for STR, George is primarily responsible for recruiting new hotels to subscribe to STR’s benchmarking programme. This includes providing suitable recommendations to ensure that hoteliers’ needs are satisfied, educating hoteliers about STR’s range of offerings, and increasing brand awareness across the market. George is also very active in collaborating with local hotel associations, GM groups, and tourist boards, and he frequently speaks at local industry events.

EDMUND INKIN Owner, Eatdrinksleep Ltd

JAMES HILL Owner, Hampton Manor

Edmund Inkin joined the EATDRINKSLEEP team in 2002 after a spell as a moderate banker in London. He is rarely allowed to talk to guests. Together with Charles, they took over The Gurnard’s Head in West Cornwall in 2006 and The Old Coastguard in Mousehole in 2011. He lives on the wrong side of the Welsh border but within reach of The Griffin.

James is the Managing Director of family run Hampton Manor. The Manor is now home to Michelin-starred, four AA-rosette awarded Peel’s restaurant. Born into the family that owned and ran the Pear Tree in Worcestershire, he was quickly thrust into an environment where there were customers and food and drink (and at that time smoke). When James was just 26 his parents Jan and Derrick invested in an old manor house and generously gave him the opportunity to develop the estate and James has gathered a team that not only shares his passion for craftsmanship, but also an ethos of generous hospitality.

THOMAS MESSETT Head of Marketing, eviivo

ANDREW WILDSMITH Owner, Wildsmith Hotels

Thomas Messett is Head of Marketing at eviivo, who help make taking online bookings hassle free for over 5,700 small hotels and B&B’s across Europe. Thomas has previously held positions as Digital Marketing Director and European Head of Digital Marketing at Microsoft and Nokia as well as senior positions at several digital marketing agencies.

12 years ago, Andrew turned his back on the chemical laboratories of Cambridge University to be a hotelier in the stunning, remote landscapes of the Lake District and Yorkshire Dales. He has since opened three fantastic properties; Hipping Hall in Kirby Lonsdale, Ryebeck in Bowness-onWindermere and his latest – Forest Side in Grasmere, which has recently been awarded a Michelin star for its superb dining offering.

MELVIN GOLD Hotel Industry Consultant, Melvin Gold Consulting

CHARLES SCUDAMORE Principal & Founder, Hetherley Capital Partners

One of the European hotel industry’s best known and respected advisers, Melvin formed his own specialist hotel advisory and consultancy company in April 2004. Since then he has assisted a range of hoteliers, investors, developers and other professionals in a wide variety of assignments. Melvin resigned his position as managing director of PKF’s hotel consultancy services in late 2003 having enjoyed a total of over 11 years at the firm. Earlier in his career Melvin had graduated with an HND in Hotel and Catering Administration and spent periods in hotel operations with InterContinental Hotels, Thistle Hotels and Metropole Hotels. Melvin is also a Fellow of the Institute of Hospitality.

Charles is the principal and founder of Hetherley Capital Partners, a specialist investor and operator of hotels in the UK. He has more than 15 years’ experience in hotel real estate investment and finance as well as asset management and operations. Prior to Hetherley, Charles spent 10 years advising private and corporate investors in hotel investment, development and feasibility with TRI Consulting (acquired by CBRE Hotels). He is a regular contributor to Pan-European hotel industry conferences and travels extensively assessing investment opportunities for Hetherley and its capital partners. Charles received his BSc (Hons) undergraduate degree from Surrey University in 2002. He is a regular donor to charities and has undertaken a number of challenges raising money for selected charities.

OFFICIAL 2017 SHOW GUIDE 14

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 14

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

JAMES SHARP Asset Manager, ESO Capital Partners

ALESSANDRA ALONSO Founder, Women in Travel CIC

SERENA VON DER HEYDE Owner, Georgian House Hotel

TOM HUNTER Executive Head Chef, The Scarlet Hotel, Cornwall

James is a chartered accountant & investment professional at ESO Capital. James manages several assets within ESO funds including the Aubrey Park Hotel - acquired by ESO in 2012. He has previously led a number of hotel transactions both at KPMG and CBRE

Alessandra Alonso is the founder of Women in Travel CIC a social enterprise dedicated to provide communities in key travel and tourism destinations with a sustainable livelihood by enabling the economic independence of women through entrepreneurship and a thriving career in this industry. Alessandra has over 20 years in tourism, travel and hospitality, the best part spent supporting the empowerment of women, originally through the launch of mentoring outfit Shine and the Shine Awards (now run by People 1st).

At the age of 19, Serena inherited the Georgian House, a 2-star B&B with six staff and has been developed over time into a 5-star boutique hotel with 60 rooms. An influential member of the industry, Serena is a Master Innholder, St. Julian Scholar and BHA committee member.

Tom Hunter is the antithesis of the hot-headed chef stereotype. He oversees the hotel’s food with an air of calm, kindness and mutual respect for his staff that makes the Scarlet kitchen the warm and welcoming heart of the hotel. Tom started his career in the fast and furious kitchens of a 600-room hotel near Heathrow’s north runway, then worked in a massive production kitchen producing 50,000 meals a day. After a stint creating dishes for Concorde and British Airways’ first-class passengers, the lure of Cornwall – remembered from childhood holidays – got the better of him. Tom is the executive chef of both the Scarlet and Bedruthan Hotel & Spa.

CLAIRE THOMPSON Partner, Harrison Clark Rickerbys Solicitors

JILL WHITTAKER Managing Director, HIT Training

JULIA MURRELL Director of People and Development, Firmdale

JANE SUNLEY Chairman and Founder, Purple Cubed

Claire has 20 years experience in Employment and Immigration Law. Global mobility and the impact of Brexit on the UK’s labour economy, particularly in sectors reliant on migrant workers, is at the top of her work agenda as she guides clients through this complex and changing legal landscape.

Jill is an award-winning Director with a strong bias for growth and commercial success. She gained her professional qualification as a Chartered Accountant with Ernst & Young. Jill is a Fellow of both the Institute of Chartered Accountants in England and Wales and the Hospitality Professionals Association (HOSPA). In 2006 Jill co-founded HIT Training Ltd. HIT now employs 535 people and supports over 10,000 apprentices and 3,300 employers a year. In 2014 & 2015 HIT Training was listed in both the Times Best Companies to Work For and the Investec Mid-Market Growth Companies. On a personal level Jill was named Institute of Directors’ Director of the Year for the South East & London and was listed in the Shine Awards 100 Most Influential Women in Hospitality.

Julia Murrell joined Firmdale Hotels in 2015 and provides proactive HR across the eight boutique hotels in London and two in New York through building and developing HR strategies to meet business objectives, including attraction, retention, engagement, learning and development. She believes that the key to an engaged team, high standards of service and success is to develop a great place to work.

Jane is a best-selling business author and founder of new-breed consultancy and employee engagement experts, Purple Cubed. She is an authority on creating great places to work and a pragmatic people expert and career guru. She is a frequent media commentator, a visiting fellow at two UK Universities, features on more than one ‘100 most influential’ listings and 2017 accolades include Corporate Vision’s Software + Technology CEO of the Year and Female CEO Awards Management Consulting CEO of the Year.

OFFICIAL 2017 SHOW GUIDE 15

IHS_Pages Seminar test.indd 15

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

GRAHAM COPEMAN Group Hotel Director, The Zetter Group With a career spanning some of London’s most iconic luxury hotels, Graham joined The Zetter Group in February 2016 where he oversees the portfolio of three London boutique hotels and the central teams including Human Resources, Engineering, Sales & Marketing and Revenue & Distribution. The Zetter Group – founded by Michael Benyan and Mark Sainsbury in 2003, known for its sustainable approach, incredible hospitality and individual properties rich with character – is set to expand with its next venture in Manchester to open in 2019.

PETRA CLAYTON Custard Communications Petra launched Custard Communications in 2007 to deliver creative, strategic and measurable solutions to the hospitality sector through clever communications. With more than 22 years in hospitality marketing, Petra is a frequent commentator on strategic marketing and PR, her views and connections are regularly sought by journalists and industry bodies. She has chaired debates and spoken at major events including Hotelympia, World Travel Market, The Independent Hotel Show, Hotel Marketing Conference and the Annual Hotel Conference.

HARRY CRAGOE Owner, The Gallivant

JONATHAN RAGGETT Managing Director, Red Carnation Hotels

Harry owns The Gallivant, a restaurant with rooms in Camber. Since opening in 2014 he has launched a number of sector pioneering initiatives to improve customer and staff satisfaction levels, winning many awards and accolades in the process. It is one of a few businesses in the UK to have been awarded 3 star status by the SRA.

Having completed an HND in Hotel Management at Westminster College, Jonathan’s first full-time position within the hotel industry was as a management trainee with Norfolk Capital Hotels. After two years he moved to The Old Swan Hotel in Harrogate as Conference and Banqueting Manager. Front of House experience was gained at The Highcliffe Hotel and in 1988 he was appointed Deputy General Manager of The Londonderry Hotel (now The Metropolitan). In 1990 Jonathan secured the position of Hotel Manager at The Maharani Hotel in Durban before moving to the renowned St Pierre Park Hotel in Guernsey as Director and General Manager. He is a supporter of Springboard and acts a mentor for students at Oxford Brookes University.

HARRIET FORDE Interior Designer, Harriet Forde Design

STEVE DOBSON Co-Founder, Unusual Hotels of the World

Harriet Forde is an established interior designer, a director of the British Institute of Interior Design and the founder of London-based practice Harriet Forde Design. Recognised for her work with commercial, hotel and residential clients, she is regularly commissioned to work on projects across the UK, continental Europe and the Middle East and has built a successful business with a design approach centred on the strength of her team’s understanding of space and translating it into original concepts and designs.

Steve Dobson co-founded Unusual Hotels Of The World in 2004, and uncovered the opportunity to attract millions of visitors to sleep somewhere with a story. Through TheMarketingMedic.com, his team now advises and inspires property owners to banish the bland and craft compelling stories that captivate audiences around the world!

LESLEY PRITT Head of Quality & Training, Hand Picked Hotels Lesley is Head of Quality and Training at Hand Picked Hotels. During her 11 year tenure with Hand Picked, Lesley has been instrumental in the development of the group’s robust and award-winning employee training programme, Being Hand Picked, which over the years has contributed a rise in both employee and guest satisfaction. With a career in hospitality spanning over 30 years, Lesley first kicked off her love for the hotel industry with Forte spending 10 years in operations management before moving to a regional training role. Lesley has over 21 years’ experience in hotel training, including three years as Corporate Training and Development Manager with Le Meridien Hotels & Resorts.

AMIR AZULAY CEO, Chic Retreats Amir brings passion for experiential travel, a proven track record in technology-led companies and a determination to challenge the status quo in online digital marketing to the boutique hotel market place. He is relentless in providing a one-stop digital solution to gain increased online visibility and ultimately more relevant customers for small independent boutique hotels. He’s on a mission to level the playing field by helping the small guys compete costeffectively online by using sophisticated technology, digital marketing know-how and superior content. Sponsored by Maven Capital Partners and with a talented team of in-house developers and digital marketers, he has an ambitious growth plan for Chic Retreats.

OFFICIAL 2017 SHOW GUIDE 16

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 16

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

ANDY KYDD Head of Product, Sky

PATRICK WIMBLE Lightbulb Consulting United Kingdom

ROBERT HOLLAND Managing Director UK & Ireland, HotelPartner Yield Management

CARL WELDON Chief Operating Officer, HFTP (Hospitality Finance and Technology Professionals)

Andrew Kydd is Head of Product at Sky, and is responsible for technology, innovation and product roadmap. Andy has worked in the B2B and Professional AV sector for 21 years, at Sky and previously Sony. Living in Germany, Japan, France and the UK, his experience spans R&D through to product delivery and business strategy. Andy is a key driver of the exciting new Sky Select proposition for the hospitality sector.

Patrick is a hotelier with over 25 years’ worldwide experience in both hotel operations and revenue management, marketing, sales and distribution before co-founding Lightbulb Consulting. He helps hotels perform at their best, whether it be implementing a multi-million pound revenue driving programme, or helping recover market share for a single hotel.

BRIAN GARVAN Regional Director, Northern Europe, Wanup

STEVE LOWY MD and Co-Founder, Umi Digital

MICHAEL RIPPON Managing Director, Raindrop Digital

LAURAN BUSH EP Consultant, EP Magazine

Brian Garvan is the Regional Director for Northern Europe at Wanup, Europe’s leading hotel loyalty club for independent hotels, overseeing the rollout of its services in the region. Prior to Wanup, Brian worked for over nine years at Choice Hotels International, latterly leading their corporate sales team across Europe. Brian has a wealth of experience in the hotel and travel distribution space in the UK and Europe having also worked for Eviivo, Amadeus, Pegasus Solutions and Active Hotels, amongst others. Brian is a graduate of the University of Edinburgh and ESCP Business School in Paris.

Steve Lowy is a successful hotelier and entrepreneur. Steve founded the Umi Hotel brand in 2007 at the age of 26 and went on to Co-Found the Hotel Digital marketing agency, Umi Digital in 2010. He now spreads his time between Umi Digital and is Managing Director of Academic Services at Anglo Educational Services. Steve is also Chairman of the Hotel Marketing Association & the British Educational Travel Association. Steve is very passionate about encouraging young people to travel and learn abroad to broaden their horizons. He is a lover of tech and especially in trying to help independent hoteliers get over the fear of tech and its implications.

Michael is recognised as an expert in the specialist and relatively new science of Conversion Rate Optimisation. He started Raindrop Digital in 2015 having worked previously as part of the Digital Marketing Team for the International Best Western Group. Michael founded Raindrop Digital to bring customer insights to smaller businesses that generate leads and bookings through their websites but who at the same time don’t have the same budgets as the multi-nationals. He leads a team with over ten years’ experience in generating online experiences that turn website visitors into paying customers by following a defined and scientific process to increase conversions, proving any uplift via split-testing web pages.

Lauran Bush is a South African and UK qualified solicitor who practiced law for over 14 years. She read a Masters Degree in Biotechnological Law and Ethics at the University of Sheffield and lectured Property Law. In 2013 Lauran left law to embark on an entrepreneurial adventure and founded an allergen free and allergen friendly baked goods company. In 2016 Lauran joined EP Business in Hospitality and works with the team to create constructive debate through thought leadership and bring the hospitality industry together to drive positive change through a variety of events and campaigns. Additionally Lauran works with EP to support over 140 entrepreneurial businesses within the Entrepreneurs Club.

Recruited in 2017 to lead HotelPartner’s expansion into the UK & Ireland, Robert has more than 25 years of industry experience. As ROM for Bespoke Hotels he gained first-hand knowledge of the challenges facing hoteliers and the need for change in a competitive marketplace. Robert is passionate about modernization and is Chief Technology Advisor to the BHA.

HFTP is the global professional association for Financial and Technology personnel working in hospitality-related businesses. HFTP are the producers of HITEC – the largest Hospitality Technology Event in the world. Carl was previously Chief Executive of HOSPA until February 2016. Carl was appointed CEO by BAHA originally in March 2005 and subsequently re-launched and completely re-branded it as HOSPA in November 2011. Previously Carl has been in Hospitality Finance, Planning and Operations for over 35 years with companies such as Forte Hotels, Holiday Inns International (UK, EMEA and worldwide International), Periquito Hotels, Noble House Group and Regal Hotel Group with responsibility for Financial and Commercial control of over 120 Hotels.

OFFICIAL 2017 SHOW GUIDE 17

IHS_Pages Seminar test.indd 17

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

CHRIS DONNELLY Founder and Managing Director, Verb Brands Chris Donnelly is the Founder of Verb, a luxury digital agency based in Shoreditch that specialises in building websites, mobile applications and creating digital marketing strategies for luxury brands. Before starting the company, Chris gained experience in London, Washington DC and New York, in startups, journalism and venture development. Operating across four main industries, fashion, hospitality, travel and lifestyle, Chris has led large scale digital projects for international brands such as Sunseeker, Daylesford, Bamford and Larsson & Jennings, delivering marketing leading digital propositions. As an industry expert, Chris regularly writes, speaks and consults on website optimisation, digital marketing and the evolution of the luxury digital market.

ANNA RAMSAY Head of Operations and Sales & Marketing, Good Spa Guide Anna began her career as a spa therapist before joining the pre-opening team at Four Seasons Hampshire. Speeding through the management programme, she went on to run the spa operation. Anna has also held management roles at One and Only Maldives, ESPA and the four red star The Spa at Bedford Lodge Hotel. Anna joined The Good Spa Guide in 2014 where she manages everything B2B.

HILARY CLARK Principal, Eight Inc Hilary Clark graduated as an Architect from the University of Westminster. She began working with Apicella Associates and in 1996 was made an Associate. In 1999 Hilary joined Virgin Atlantic Airways to set up the Interior Design Department. She has worked on a variety of design projects for Virgin Atlantic Airways, all of which have been published widely and many have been recognized by international design awards. Since joining Eight Inc. as a Principal in 2007, she has developed a number of groundbreaking experiences for global brands including Citibank, Tourneau’s Madison Avenue Flagship, Hearts on Fire, New York & Company and Donorschoose.org. Hilary is based out of the Eight Inc. London studio.

BETH TAUBNER Brand Strategist and Creative Director, Mercurylab Brand Strategist and Creative Director Beth Taubner of Mercurylab has developed a proprietary approach to branding, using a combination of psychological, visual and analytic processes. Her clients have ranged from well-known American brands such as A&E, International Newsweek, and Miramax Films to UK-based Début Art and the Conings by Gallery,high-end luxury safari company ROAR AFRICA, and online retailer fashion powerhouse Moda Operandi. Beth’s visual editorial branding work in the travel and hospitality sector with Condé Nast Brides and Condé Nast Traveler resulted in millions of dollars in additional advertising income. Beth offers one-on-one consulting and coaching, and business consulting on Transformational Branding, marketing, and creative development and implementation worldwide.

KATIE BENTLEY PR & Communications Manager, The Pigsty at Oddfellows on the Park United Kingdom Katie looks after PR & Communications for Oddfellows Hotels. She joined in May 2015 to support with the development of the Oddfellows brand as the hotel collection grows. Prior to Oddfellows, Katie was a journalist for Trinity Mirror, PR Manager for The Chester Grosvenor and Marketing Manager at Hope Street Hotel, Liverpool.

RODNEY HOINKS Managing Director, Poetic Media (Europe) Ltd Dr. Rodney Hoinkes is a serial entrepreneur having founded or held leadership positions in 8 award-winning international startups. He is a startup mentor in the Harvard Innovation Labs and alumni of the DIT Global Entrepreneur Program. He is focused on the intersections of technology, data science, and design in shaping the future.

GLENIS WADE Dr Glenis Wade Development & Consulting

DR AARON TURNER Founder and Managing Partner, One Thought Limited

Dr Glenis Wade Development & Consulting offers bespoke business development and management consulting with learning & development, (L&D) training expertise. Glenis is a specialist in healthy workplaces and workplace wellbeing coming from a background of business school teaching, course leading and project management. She is also an advanced spa and beauty industry authority examining hospitality degrees, researching spa industry dynamics and consumer behaviour while training spa and beauty therapy business owners and practitioners in good practice. Glenis currently is involved on the Executive MBA (EMBA (Fashion)) for the University of the Arts London.

Aaron has always been interested in how a deeper understanding of humanity would enable positive change. He pursued this interest through an academic career in Anthropological research until he stumbled on the work his Aunt and Uncle were doing in America. The prospect of a new platform for change and understanding drew Aaron to study with George and Linda Pransky and their colleagues and then work with them for 10 years. Aaron founded One Thought to bring an appreciation of this understanding to the mainstream. He is a published author, international speaker and lives with his family in London.

OFFICIAL 2017 SHOW GUIDE 18

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 18

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

ALISTAIR JOHNSON Managing Director, Spa Creators

MARK SMITH The Spa Man

FRANK REEVES Co-founder and CEO, Avvio

KURT JANSON CEO, The Tourism Alliance

Mark Smith is the The Spa Man and has been writing about men’s grooming for over 18 years. One of the few male spa writers in the world, he visits around 30 spas a year. Contributing Editor at European Spa Magazine, Mark has been reviewing spas since 2007 for the likes of Tatler, Spa Secrets, Asia Spa and Men’s Fitness.

Frank has acquired a reputation for being the hoteliers’ brand.com champion. Since co-founding Avvio in 2002, Frank has led Avvio to grow year-on-year, by developing cutting-edge technologies that enable outstanding growth in direct bookings, while reducing their dependence on online travel agent channels.

RICHARD FRAIMAN Good Hotel Guide United Kingdom

DAVID CURTIS-BRIGNELL Destination Partnerships Director, VisitKent

IMRAN HUSSAIN Editor in Chief, The Hotel Culture

JULIA DAVIES Co-owner, Cottage in the Wood

Richard is a media, publishing and marketing veteran. He started his career in Sales and Marketing at British Airways, then spent nearly 20 years in the US at Time Inc, America’s largest magazine publisher. Most recently he was the President of Time Home Entertainment Inc, the ancillary publishing division of Time Inc. He is now Chief Executive at The Good Hotel Guide, the leading, independent guide to the UK and Ireland’s best hotels, inns and B&Bs. He holds a Bachelors degree from Oxford, and an MBA from Columbia University in New York. He lives in Highgate with his wife and two children.

David Curtis-Brignell, Destination Partnerships Director at Go To Places, has been working in the tourism industry for five decades. David’s career began in local government dealing with Tourism Information Centres (TICs), beach huts, theatre management, marketing, attracting and organising major sports events. He then spent nine years at the English Tourist Board, before moving into the world of international hotel chains and overseas tour-operating. A wellrespected industry figure, David served two terms as chairman of the Tourism Society and is chair of the steering group of Visit England’s English Tourism Week, as well as leading British Tourism Week.

Imran Hussain is Director of THC/ Endeavour, a collaborative marketing agency that works across multiple disciplines. He has positioned, launched, marketed, programmed events and commercially driven brands within the hospitality and lifestyle sectors for over a decade. Over the years he’s collaborated with the likes of Somerset House, Shinola, Coco de Mer, Film4 and Tiffany & Co. Imran is the publisher of The Hotel Culture, a trending and review site that democratises travel by working with contributors from the art, design, architecture, music and brand worlds, as well as providing insight and opinion into hotel brand marketing strategy.

A former consultant to the pharmaceutical industry, Julia Davies left the corporate world in 2015 to take on the ownership of 30-bedroom hotel, The Cottage in the Wood in the Malvern Hills. Together with her husband Nick, Julia is investing £2.5 million into a five-phase refurbishment of the hotel. Phase one, completed in 2016, included a complete redesign of 1919 Restaurant & Bar, transforming it into a local destination and foodie heaven. Julia is applying her marketing consultancy expertise to lead marketing and PR initiatives at the hotel to ensure brand continuity.

Alistair Johnson, Managing Director of Spa Creators Ltd , leads a team of designers and procurement specialists who design, develop and deliver award-wining spas for the luxury independent hotel market. Current Spa projects in London, Cornwall, Devon, Birmingham, Yorkshire and overseas in Croatia. Alistair has a wealth of knowledge in delivering a great design and a spa business that is results driven. Spa Creators recently launched a totally new spa concept called SPAshell which provides a total spa solution for any 25+ bed hotel or corporate business who require a cost efficient spa, with reduced planning restrictions and significant cost benefits over a traditional build.

After graduating with a first class Masters Degree in Public Policy, Kurt worked for the New Zealand Department of Conservation. He was subsequently employed by the New Zealand Tourist Board before moving to Britain in 1997 to work as Policy Manager for VisitEngland and VisitBritain. Following the separation of the two organisations, he became the Head of Strategic Planning for VisitBritain. Kurt left VisitBritain in 2004 to become the Director of the Tourism Alliance, an umbrella trade association for the tourism and hospitality sector lobbying Government on issues that support the development of the UK tourism industry.

OFFICIAL 2017 SHOW GUIDE 19

IHS_Pages Seminar test.indd 19

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

PETER HANCOCK Chief Executive, Pride of Britain Hotels

DEIRDRE WELLS Chairman, The Tourism Alliance

Peter Hancock is in his 18th year as Chief Executive of Pride of Britain Hotels, a marketing collection of never more than 50 of the finest luxury and boutique hotels in Britain. Before this he was Group Publishing Director of Johansens and was a hotel general manager in his early career, starting as a waiter in the late 1970s. Peter is a fellow of the Institute of Hospitality, a fellow of the Academy of Food & Wine Service, a fellow of HOSPA, an ambassador for the Gold Service Scholarship, an honorary Master Innholder and a regular columnist for The Caterer and Hotel Owner magazine.

Deirdre Wells OBE was appointed Chief Executive of UKinbound in March 2014, following 20 years in Government at the Department for Culture, Media and Sport working on a variety of high-profile projects. As Chief Executive, Deirdre represents the interests of the Association’s diverse membership of inbound tourism businesses, helping members to grow and develop their businesses and lobbying Government on their behalf on key industry issues including visas, taxation, and Brexit. A passionate advocate for inbound tourism, Deirdre is also a member of the Tourism Industry Council, is Chair of the Tourism Alliance, and sits on the Board of the Tourism Society.

Paul Milsom has a degree in Hotel and Catering Management from the University of Surrey. He is Chairman and Managing Director of Milsom Hotels & Restaurants. This family owned company consists of six different hospitality businesses operating in the Essex and Suffolk region. Le Talbooth Restaurant, Milsom Catering, Maison Talbooth with the Treatment Rooms (a day spa), and Milsoms are all situated in Dedham in the heart of Constable Country. The two other properties are The Pier at Harwich and Milsoms Kesgrave Hall just north of Ipswich. The company currently employs between 350 and 400 full and part time staff.

SALLY KENDALL Executive Vice President, JLL

ANDREW SCOTT Victus

DIGBY VOLLRATH Co-Founder, Feast It

Andrew Scott built his career in hospitality, working in a variety of hotels, restaurants, pubs, bistros and bars. He went on to operate a number of multi-award winning catering companies. Andrew developed Victus Consultancy to share his knowledge and expertise; surrounding himself with passionate experts to offer guidance for all aspects of the industry. Andrew is the Head of Food & Beverage for the Hotel Management Company, an ambassador for the Prestige Hotel Awards, an associate of the Hospitality Industry Trust and a member of the Institute of Hospitality. In 2016 he was awarded Outstanding Contribution to Hospitality by HIT Scotland.

Digby has extensive event experience in the UK, Northern Europe and the USA, having worked with over 200 festivals and major events including Bonnaroo, Reading, Melt and Lollapalooza. He founded Feast It in 2016, who delivered over 350 events in their first 6 months.

Sally works at JLL, advising the Hotel & Hospitality Group core clients. Sally is a RICS Registered Valuer and has ten years experience advising lenders, owners and operators on hotels across Europe. She has provided valuations for loan security, accounts purposes and acquisition on hotels across all sectors.

PAUL MILSOM Chairman and Managing Director, Milsom Hotels & Restaurants

ROBIN SHEPPARD Chairman, Bespoke Hotels Robin Sheppard is a classically trained hotelier with an eye for innovation who, by the age of 27, was General Manager of Bodysgallen Hall, moving on to be the GM of several outstanding hotels, before joining forces with Haydn Fentum to create the Bespoke Hotel Group. Robin’s innovative approach to marketing has led to several awards and accolades - notably The RAC Hotel of the Year Award and the Caterer and Hotelkeeper Hotel of the Year Award, as well as being named amongst Hotel Designs’ Brit List 2017 - shortlisting the 25 most inspirational and influential hoteliers for the year.

EMMA EVERSHAM Freelance Hospitality Journalist and Copywriter Emma Eversham is a hospitality journalist and copywriter who believes the hotel dining scene is going through one of its most exciting and innovative times. Previously editor of BigHospitality, she now divides her time running the new industry people section at Hospitality & Catering News, writing features for hospitality and food and drink publications and working with PR and marketing agency Custard Communications.

OFFICIAL 2017 SHOW GUIDE 20

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 20

06/10/2017 14:29


INDEPENDENT INDEPENDENT HOTEL HOTEL SHOW SHOW 20172017

EXHIBITOR SPEAKER PROFILES PROFILES

NICK TAPLIN CEO, Black and White Hospitality

MARIA SCOTT Owner, Paris Hotel, York

OLIVER HEYWOOD Director, Flat Cap Hotels

Maria Scott is co-owner of The Parisi Hotel, an award-winning small boutique hotel in the centre of the tourist city of York. Together with her sister Sophie, she has recently been through the process of buying and transforming a failing guest house into a thriving independent hospitality business.

My brother, Dominic & I are the 3rd generation of hoteliers in the family. We grew up working in our fathers privately owned & operated hotels. This early introduction to hospitality developed a love for the industry. Following my interest into real estate and hotel investment, I have worked in the Savills Hotel Agency team & since joined Cushman & Wakefield’s EMEA Hospitality team focusing on hotel investments & development. Over the last 2 years, I split my time between the London day job and in Cheshire at the weekends, growing Flat Cap Hotels with my brother and father.

ZOE MONK Editor, Boutique Hotelier

HOLLY TUPPEN Co-founder, Bouteco

Zoe Monk is the Editor of Boutique Hotelier magazine – the leading magazine for independent, lifestyle and boutique hotels across the UK. The monthly magazine and daily news alert covers a range of topical issues relevant to the savvy hotelier, from insightful industry interviews to top trend advice and trade masterclasses, all tailored to helping hotel owners grow their business.

Holly’s passion for travelling the world responsibly started in 2008 when she set off on an around-the-world-without-flying adventure. Sailing, cycling, walking and hitchhiking the world’s most epic oceans, deserts and mountain ranges and documenting her travels in one of the first ecotourism blogs. Holly returned to spread the word about green travel; marketing for Greentraveller, writing for The Ecologist, Responsible Travel and The Guardian and as editor of Green Hotelier. Holly is now a freelance travel consultant and writer and is setting up Bouteco. co, a platform sharing the world’s most inspiring eco hotels and consultancy helping hotels to communicate and increase their sustainability efforts.

ANDREW OXLEY Head of Hotel Services, The AA

With over 25 years’ in Hospitality, Nick’s vast experience in the sector incorporates Nightclubs, 5 Star Hotels, Branded High Street Bars, Branded Hotel Operations, Health Clubs and Spas. Previously Managing Director of Sanguine Hospitality, Nick lead and directed Operations and Developments. Nick now heads up Black and White Hospitality as CEO, partnered with Marco Pierre White, an active Board member, rolling out 40 restaurants to date with a planned total of 50 by the end of 2017. On a personal level, Nick is a family man with 4 children and also an avid Manchester United fan and season ticket holder!

Andrew is Head of Hotel and Hospitality Services at The AA where he has been since April 2017. Andrew won a Master Innholders Scholarship to Cornell in 2011 and subsequently became, a member of the St Julian Scholar committee. In that same year, he became Chairman of the Thames Valley Branch of the Institute of Hospitality, only giving up this role upon his move to Down Hall. He is passionate about encouraging young people to join the hospitality industry and was actively involved in this task in both the local schools and colleges near the Coppid Beech and Down Hall.

ROB GREACEN Managing Director, Stay Original Rob Greacen grew up in Ireland, graduating from Dublin University. Originally an investor in real estate and private equity, he founded Stay Original Co. to buy, redevelop and operate pubs and hotels in the West Country. In the last 5 years, they have opened 4 properties with a fifth 35 bedroom hotel opening next year.

FIONA DUNCAN Travel Journalist, The Telegraph and Sunday Telegraph Fiona Duncan began her career as a hotel critic in the1980s by creating and writing the Charming Small Hotel Guides, and she began her weekly column in the Sunday Telegraph in 2006. While these reviews concentrates on British hotels, she also writes many foreign travel articles and hotel reviews for other publications, including Country & Townhouse, for whom she produces her annual Great British Hotels guide.

OFFICIAL OFFICIAL 20172017 SHOW SHOW GUIDE GUIDE 21

IHS_Pages Seminar test.indd 21

21

06/10/2017 13/09/2017 14:29 12:28


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

SRIDHAR JAVAGAL, founder and CEO, Bidbeds.com

CAN FAIK Editor, SPACE and Hotel Spec

CONSTANTINA TSOUTSIKOU Creative Director, HBA London

My name is Sridhar Javagal, founder and CEO of Bidbeds.com. I am an London Business School alumni with over 20 years of professional experience as Enterprise architect. I have specialized in architecture, design and delivery of IT systems across many business domains including hospitality industry.

As an award-winning journalist and editor of both SPACE and Hotel Spec, the world’s leading authorities on international hotel design, Can Faik is renowned for his far-ranging perspective on the hospitality industry worldwide and as the go-to guy for news, trends and developments.

ZOË TALLON Senior Architect, Dexter Moren Associates

RICHARD BALL Executive Chairman, Calcot Collection

JULIET KINSMAN Co-founder, Bouteco and freelance travel writer

LOUISE OLDFIELD Co-owner, The Reading Rooms

Since joining DMA in 2008,Zoë has worked on several large and complex hotel developments. She recently led works for The Curtain hotel and private members’ club, Shoreditch, the first European development for New Yorkbased Gansevoort Hotel Group. Zoë brings all-round capabilities from design through to delivery of projects on-site.

Richard attended Oxford Brookes Hotel School graduating in 1981. He is currently Executive Chairman and founding director of The Calcot Collection, a small privately owned hotel company with 3 hotels in Gloucestershire, and one in Northumberland. Richard was Chairman of The Pride of Britain Hotel Consortium in 2001/3, Chairman of the Master Innholders in 2005, and was awarded The Caterer’s Hotelier of The Year in 2006. He is an active supporter of Hospitality Action sitting as a Trustee between 2012 and 2016 and founding a regional board for the south west.

As a freelance journalist and luxury hotel expert Juliet has spent much of the last two decades celebrating the world’s most special places to stay. Louis Vuitton City Guides author for London and New York, and founding editor of Mr & Mrs Smith, her design and travel articles appear in The Telegraph to Condé Nast Traveller. Meeting philanthropic hoteliers and working with award-winning travel brands all over the world has inspired her to share the stories of sustainability through her social enterprise, Bouteco. London is her hometown, but New York City, Bali and Sri Lanka are among the destinations to have seduced her enough to stay for extended spells.

Louise Oldfield is the co-owner of The Reading Rooms, a three room boutique bed and breakfast in a grade II listed Georgian townhouse in Margate. The Reading Rooms opened in 2009, and fast became an industry innovator within the bed and breakfast sector, for their bespoke room service private dining breakfasts and epic bathrooms. Before this venture, Louise and husband Liam Nabb worked together in Florence, Italy running successful club nights, events and design. Louise has worked in hospitality since a teenager and it’s at the core of The Reading Rooms as a business. The Reading Rooms is an accredited Real Living Wage employer. Louise is a passionate ethics within hospitality campaigner.

Constantina manages the creative direction of HBA London’s hospitality and residential interior design projects. Since joining the studio 12 years ago, she has worked on numerous awardwinning projects, from luxury hotels and destination restaurants to exclusive spas. She says that elevating the human experience is at the core of her design philosophy. “I like to mix playfulness and comfort with sophisticated details that spark the imaginations and raise the curiosity of those using the space.”

MARTIN GODDARD Director, Goddard Littlefair Martin Goddard has over 20 years’ experience in the luxury hospitality and residential markets, having led the design and refurbishment of high-end hotels, spas and residential developments at an international level for brands including Four Seasons, Marriott, Hilton, Starwood and Corinthia Hotels, as well as developers Qatari Diar and The Berkeley Group. His long industry experience has equipped him fully for the ambitions of Goddard Littlefair, which are to embody the very best in three-dimensional design excellence through the creation of environments that not only second-guess consumer needs and operator interests but which go beyond to inspire, endure and set new benchmarks for design.

OFFICIAL 2017 SHOW GUIDE 22

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 22

06/10/2017 14:29


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

SIMON BENNETT Owner, Augill Castle

DONNIE SCHUMANN Strategic Partnerships, HotelTonight

Simon believes that genuine hospitality is about keeping it real. He has no time for hushed tones or false formality, a philosophy which has stood him in good stead during twenty years at the helm at Augill Castle, a hotel he has developed from an empty shell with his wife Wendy. He subscribes to the idea that people buy people, that anyone can create a beautiful place to stay but filling it with the right mix of people, both staff and guests is where the hotelier’s true skill lies.

SAMANTHA MAXWELL Hygenisys Samantha Maxwell is an EHO with over 17yrs experience having previously worked for the London borough of Brent inspecting and licensing special treatment establishments and currently working in partnership with Hygenisys as a Strategic Adviser for Spas and the beauty sector. Samantha also works independently as a consultant in hotels and spas providing guidance and support in health and safety with the focus being on areas which she believes are not always covered in depth during standard training e.g infection control and therapists well being.

Coming up on his fourth year at HotelTonight, Donnie is responsible for developing relationships with top global hotel brands to bring their properties to HT users everywhere while fueling the company’s international supply growth. Previously serving as a manager for HotelTonight’s strategic accounts in North America, Donnie launched new destinations and developed expansion strategies for key markets as the company reached profitability in early 2016. Pre-HT, he received his Masters in International Business from Thunderbird School of Global Management and worked for Apple developing sales and customer service teams across the US Southwest.

DAVE BURT CEO & Founder, @LONDON and Be Social Global

KATIE SCOTT Sales & Marketing Manager, Rockliffe Hall

Dave is CEO and Founder of @LONDON, the most successful city on Instagram, with over 2.1 Million followers generating 25 Million views a week, and 1 Million story views a day. In 2017 this channel will yield over 1.3 Billion views across narratives of food & drink, music, fashion, arts, coffee and London sights. Dave is also CEO and Founder of Be Social Global. Dave is a globally respected public figure in the social media having led campaigns for: Nike, Shell, Eurostar, Hilton, Marriott, Absolut Vodka, Godiva, Google, Canon, Sony, Brompton, Jaeger LeCoultre, Red Bull, Puma, Chandon, Mophie, GoPro…

Rockliffe Hall is an independently owned five red star hotel, golf and spa resort based in County Durham. Katie joined the pre-opening team at the resort in 2009 and has been involved in developing the luxury brand of Rockliffe Hall since its conception, using a variety of marketing methods to promote the multi-award winning resort on a regional, national and international level.

SANDRA MOORE Technical Director, Hygenisys

RICHARD VALTR Founder and Director, Mews Systems

Sandra Moore is a Chartered Environmental Health Practitioner, with over 27 years experience in Food Safety and Health and Safety. Sandra worked in Local Authority for over 20 years, 10 of those heading up Environmental Health before moving into the Private Sector. She now works for Hygenisys Environmental Health Consultancy, as the Technical Director, providing high level technical, strategic advice and practical solutions to a number of different industries such as Hotels, Spas’ and restaurants. She also provide specialist food safety training for Environmental Health Officers on behalf of the Chartered Institute of Environmental Health.

Richard Valtr - Founder and Managing Director - born to a family of hoteliers and hotel developers, Richard’s first thoughts about a the Mews platform came from many summer holidays spend as a frustrated receptionist. Since having founded Mews in 2012 in order to run a boutique hotel built without a reception area, with only 2 developers and a naive dream, Mews has been able to grow out from a basement office to a 35-strong team, which is still tech-focused to really challenge some of the dinosaurs of the industry.

KEVIN DUFFEY Managing Director, Cyber Rescue Alliance, London Kevin Duffey is Managing Director of Cyber Rescue, the leading European association for CEOs wanting to avoid harm from cyberattack. Cyber Rescue delivers the simulations and response plans that executives need, to prepare for and to recover from major attacks. Customers range from Swedbank to Vodafone to the Institute of Directors.

OFFICIAL 2017 SHOW GUIDE 23

IHS_Pages Seminar test.indd 23

06/10/2017 13/09/2017 14:30 12:28


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

DANIEL FOUNTIAN Hotel Design Magazine Daniel has been editor of Hotel Designs for two years, and has been working in hospitality journalism for more than six years – both in the UK and in Dubai, United Arab Emirates. He specialises in technology and sustainability practice in the hospitality industry.

ALISTAIR SANDALL Head of Professional Development, Institute of Hospitality Alistair N. Sandall FIH, Head of Professional Development at Institute of Hospitality previously worked as a general manager with Macdonald Hotels & Resorts, Thistle Hotels, and Hanover International Hotels and Clubs for twenty years. He spent three years with Southern Sun Hotels in South Africa and joined the AA Hotel & Hospitality Services in 2006. He took the HCIMA Final Membership qualification at Ealing Technical College and has been a member of the Institute of Hospitality throughout his career. He is well-versed in the range of professional development resources he will be managing and brings the necessary experience to develop our industry’s next generation of managers and leaders.

JUSTIN SALISBURY Co-Founder, Artist Residence

TOM BARTLETT Architectural Designer Tom founded Waldo Works over ten years ago and works with partners Sasha von Meister, Andrew Treverton and team across a wide variety of projects including interiors and architecture as well as custom products and furniture. Separately to the studio, Tom consults for Yoo on large scale residential and hotel developments with budgets of gross development value of around $130 million. His experience covers working across territories including India, Russia, Turkey and the USA. He studied architecture at the Bartlett, and one of his first commercial projects was the London flagship for the royal jeweler Garrard. This was one of his first projects as design partner to Jade Jagger, when she was Creative Director of the brand.

It all began back in 2008, when Justin Salisbury, aged just 20, took over the family guesthouse in Brighton. In need of updating but with no budget, Justin invited local artists to decorate the rooms and so, Artist Residence was born. Joined by now wife Charlie, the pair set about developing the concept and hotel into a successful business and, nearly 10 years later –the dynamic duo have four hotels (Cornwall, London and Oxfordshire). The four hotels come with the strapline, ‘An eccentric bunch of fun and friendly hotels’ and this epitomises what the brand is all about.

BEE OSBORN Over the past two decades Bee Osborn has designed a vast array of residential and commercial properties, both in the UK and overseas. Inchbald trained, Bee draws inspiration from classic design and proportion, but always likes to infuse her work with a modern up to date energy.

ALEX GITTINS Product Manager, Boutinot Wines Alex Gittins is the English wine Product Manager at Boutinot. As well as England, Alex has been buying wine from South America, Lebanon and Eastern Europe over the past 3 years for the Manchester based importer.

DAN BROD Co-owner, The Beckford Arms

MIKA BISHOP Account Director, Custard Communications

Dan Brod is co-owner of The Beckford Arms in Wiltshire and The Talbot Inn in Somerset. Having seen the ‘pubs with rooms’ trend early, both sites still get great reviews in the press and most importantly, have continually happy guests. He also consults for hotels, pubs and restaurants on design, marketing and operations.

Mika has several years of consumer travel PR experience gained in London and Tokyo, and has worked with luxury hotels, destinations, specialist tour operators and airlines. At Custard Communications, Mika oversees the PR and media relations strategies for a number of UK hotel clients, restaurants and a luxury accommodation provider.

OFFICIAL 2017 SHOW GUIDE 24

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 24

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

SPEAKER PROFILES

ALEX HARE

MICHAEL BUSH

SHAUN TALBOT

CHRIS WATERS

Photographer, Alex Hare Photography

Head of Sales, Climb Online

Relationship Director, The Royal Bank of Scotland plc

Co-founder, Staylists

Alex is a professional photographer providing images to a broad range of clients including his local accommodation providers. Alex is renowned for delivering well lit and composed photographs that have a quick visual impact which helps promote sales. Alex shoots properties of all sizes and market classification

An experienced digital marketing specialist, Michael is a key member of the BBC Apprentice-born SEO business, Climb Online. Michael has a wealth of experience in devising innovative digital marketing strategies, with Climb helping many independent hotel clients grow their online business

Having joined NatWest Bank in 1983, Shaun has specialised in the hotel sector for the past 6 years. Shaun has a particular interest in supporting the development of new hotels in both the London and Regional marketplace and is responsible for a portfolio of clients ranging from the owner operator to international groups.

JEREMY SMITH Co-Founder, Natural Spa Factory

EMILY NEWMAN Communication Specialist

CHLOE MATHARU

Jeremy Smith has over 25 years’ experience in the leisure industry. Initially working at some of London’s most prestigious clubs, Jeremy then founded Blue Spa & Leisure in 2002 to help clients achieve their vision - whether this is by creating a new spa, or by helping to improve the performance and profitability of an existing operation. Alongside his wife, Emma, Jeremy also co-founded Natural Spa Factory in 2009 providing spa products to prestigious partner spas.

Account Director, We Are Certain

Emily is a communication specialist working within the exciting, stimulating and ever-changing hospitality industry. With experience in-house and client side combined with a passion for travel, tourism, people and hotels and the belief that words are more valuable than gold, her consultancy practise continues to grow and develop.

Chloe has been working with brands for over a decade. Two years ago she co-founded brand agency Certain; with the vision to liberate the creativity within every brand. Chloe works with clients like The Ivy, Kopparberg and Sky to build brands people love, and stay loyal to. In real life, Chloe loves to travel with her young family.

Chris Waters is the co-founder of Staylists, a platform that connects hotels to national brands and tourism organisations with large and loyal audiences. Chris has fifteen years’ experience sitting between creative and technical teams that build and market web-based products. He lives in Suffolk with his wife, two daughters, and an envious Springsteen record collection.

MATTHEW MACKANESS Spa Director, Rudding Park, Harrogate Rudding Park opened its new £9.5m spa in May 2017. Matthew was an integral part of the design team, leading the pre-opening and delivery and has a team of 50. With a background in property and media, Matthew may be relatively new to the spa industry, but his fresh approach and passion for developing the highest quality spa experience can only inspire and help take the industry forward.

OFFICIAL 2017 SHOW GUIDE 25

IHS_Pages Seminar test.indd 25

06/10/2017 13/09/2017 14:30 12:28


INDEPENDENT HOTEL SHOW 2017

THE AWARDS Recognising the passion of independently spirited hoteliers who drive our sector forward with their creativity and wisdom, together with new businesses; bringing true innovation and coveted ideas around guest experience and business efficiency, the Independent Hotel Show Awards champion all that make independent hotels such amazing places to stay. English wine partner

English sparkling wine partner

THE INDEPENDENT HOTELIER SHORTLIST The Independent Hotelier award is presented to an individual who has made a significant contribution to the independent hotel sector. An independently spirited pioneer, recognised for excellence, with a reputation for pushing boundaries and creating exceptional guest experiences. Above all, the winner is someone committed to the development of their team, the success of their establishment and the industry at large. JUSTIN & CHARLOTTE SALISBURY

NEIL & ZOE KEDWARD

Justin & Charlotte Salisbury founded Artist Residence in 2008 after renovating a tired Brighton guesthouse with the help of local artists. Expanding to Cornwall, London and Oxfordshire, the pair developed creative hubs to suit each location, appealing to locals and guests alike with their eclectic design and unique food and drink offerings. Their fifth will open in Bristol, 2018.

Neil & Zoe run the Seren Collection, a unique collection of quality hotels and restaurants by the sea in South West Wales. Purchased 10 years ago, their first venture was the derelict Grove of Narberth. A programme of investment transformed the property, so that it now stands shoulderto-shoulder with many of the UK’s leading luxury country house hotels.

CLAIRE RANDALL

NICHOLAS DICKINSON

During eighteen years at Lucknam Park as General Manager and Managing Director, Claire has brought change, innovation and improved profitability, without compromising her passion for service excellence, along with some great staff development success stories. Claire is a St Julian Scholar committee member, is on the board of Pride of Britain Hotels and a Master Innholder.

Chewton Glen’s first ever trainee manager; then managing director of Le Manoir aux Quat’ Saisons, developed groundbreaking Luxury Family Hotels, followed by Alias Hotels with business partner Nigel Chapman. Successfully sold both groups in 2006. Since 2012 has breathed new life into Congham Hall in Norfolk, acquired from the administrators, von Essen.

DAVID & CHARLOTTE REILLY

PAUL BAYLISS MBE

David & Charlotte Reilly bought Yorebridge House in 2006, renovating the Victorian school buildings into a beautiful boutique hotel/restaurant. A standing start business, the buildings had never before been used for hospitality. They achieved AA 5 star/3 rosette status on first inspection, and have since won numerous awards, including Visit England Small Hotel of the Year England 2016.

After a highly successful career in HM Forces as a world-class chef, receiving an MBE for his services to people development, Paul’s hotel career spans just 10 years and includes leading three of the most prestigious large hotels in the North. He chaired and grew Europe’s largest Hoteliers Association, the MHA, and is presently steering the newly independent Carden Park Resort.

OFFICIAL 2017 SHOW GUIDE 26

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 26

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

THE AWARDS OUTSTANDING NEW HOTEL SHORTLIST The Outstanding New Hotel award celebrates an independently spirited hotel which, although having been in the industry for a relatively short time, has made a significant impact on the industry through its dynamism and innovation. The winner has demonstrated not only this, but also outstanding service and guest experiences, alongside a unique personality, style and culture.

BROCCO ON THE PARK

FOXHILL MANOR

Brocco on the Park is an eight-bedroom boutique hotel and neighbourhood kitchen in Sheffield. Opened in November 2014 by Sheffield entrepreneur, Tiina Carr, this Scandi-inspired haven and Good Hotel Guide City Hotel of the Year 2017, creates experiences for guests to sleep, eat and live well.

Foxhill is a private manor-house hotel in the Cotswolds, overlooking the village of Broadway. An intimate, Grade-II listed country home revitalised for the 21st century, Foxhill Manor is a new type of stay where everything revolves around you: all the character and charm of a boutique-hotel hideaway, served up with heartfelt personal service and an easy going at-home atmosphere.

KING STREET TOWNHOUSE

NO. 15 GREAT PULTENEY

King Street Townhouse exudes laid back luxury with décor and facilities that provide a stylish, yet home-from-home setting. Featuring Manchester’s only Infinity spa pool, with views over the striking Manchester skyline, the 7th floor relaxation space offers a slice of tranquillity, atop a bustling city.

An elegant and vivacious new boutique townhouse hotel on the very grandest street in Bath, No.15 Great Pulteney is a place where you can indulge in all the best things in life. You’ll discover secrets, curiosities and plenty to delight all of your senses throughout.

THE PAINSWICK

THE PIG–AT COMBE

Acquired by The Calcot Collection in spring 2015, the former Cotswolds88 hotel was relaunched a year later as a 16-bedroom ‘restaurant with rooms’. Renamed as ‘The Painswick’, the impressive Palladian house now brings into play a refreshing sense of fun and spontaneity with its eclectic, colourful and punchy menus and interiors.

The PIG–at Combe, nestled in the Otter Valley, Devon, opened in July 2016. Totally secluded, the mellow, honey-coloured Elizabethan gem is set in 3,500 acres of lush Devonshire countryside, just off the A30 in the village of Gittisham. It’s just 8 miles from the south Devon coast and just over 3 hours from London.

2016 WINNERS

Independent Hotelier Kate Levin, The Capital

Outstanding New Hotel The Laslett OFFICIAL 2017 SHOW GUIDE 27

IHS_Pages Seminar test.indd 27

06/10/2017 13/09/2017 14:30 12:28


INDEPENDENT HOTEL SHOW 2017

PRODUCT SHOWCASE From lobby to late-night and bars to bedrooms, our products and service showcase provide solutions for your unique and stylish hotel offering. Harrison Ovens - Stand 335

Aquavision - Stand 196

Desso - Stand 217

Aromatherapy Associates - Stand SPA3

Novus Tea - Stand 131

Imperial Bathrooms - Stand 18

OFFICIAL 2017 SHOW GUIDE 28

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 28

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

PRODUCT SHOWCASE From lobby to late-night and bars to bedrooms, our products and service showcase provide solutions for your unique and stylish hotel offering. GGP Glass - Stand 259

Hamilton - Stand 261

Rigo Spa - Stand SPA1

NewBook Property Management System - Stand 41

Just Ducks - Stand 346

ATADesigns - Stand 9

OFFICIAL 2017 SHOW GUIDE 29

IHS_Pages Seminar test.indd 29

06/10/2017 13/09/2017 14:30 12:28


Check in Sky Select. Check out more satisfied guests.

One small box, a hotel full of HD entertainment Sky Select is the new, simple way to deliver unmissable HD content in all of your hotel rooms. You’ll benefit from more bookings, more revenue and top reviews, while your guests enjoy an unrivalled choice of the latest blockbusters, award-winning dramas and world-class sport, all in stunning HD.

NEW

for hotels

For more information, find us at the Sky stand or visit business.sky.com/hotels T&Cs: £150 minimum monthly price applies per hotel premises. 36 months minimum term. Prices may go up during your contract. All prices stated ex VAT. Pay per view content costs extra. Equipment pricing may vary if purchased from third party system integrator or reseller. You must take Sky TV in 100% of your Hotel Rooms. Installation costs apply. Compatible HD ready TVs required, otherwise additional equipment may be needed. Further terms apply. The Deuce ©2017 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. Supergirl ©Warner Brothers. Sing © Universal Pictures. T2: Trainspotting © 2016 CTMG, Inc. All Rights Reserved. THE F1 LOGO, F1, FORMULA 1®, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX AND RELATED MARKS ARE TRADE MARKS OF FORMULA ONE LICENSING BV, A FORMULA ONE GROUP COMPANY. ALL RIGHTS RESERVED. Correct at time of supply: 22/09/17.

IHS_Pages Seminar SB_170x240_ADVERT_IHS_220917.indd BritishSky.indd 1 test.indd 30 1

IHS_Pages.indd 10-11

06/10/2017 15:33 14:30 22/09/2017 25/09/2017 13:36


17 –18 O C T O B E R 2 0 1 7 O LY M P I A L O N D O N PRESENTED BY

EXHIBITOR PROFILES

ng

17 15:33 13:36

IHS_Pages Seminar test.indd 31

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES (MY) HR DIRECTOR STAND 30 mark@my-hrdirector.co.uk www.my-hrdirector.co.uk We provide HR support to independent hotels including practical advice to remain compliant with legal changes, resolving employee disputes, developing your managers and ensuring that you keep your best people. We can also provide you with an HR system that will simplify your administration saving you time and money.

4160 TUESDAYS & OUR MODERN LIVES

80 DAYS

SPA 16

contact@eighty-days.com www.eighty-days.com

www.ourmodernlives.com We are a craft perfumery based in West London, handmaking evocative scents for spaces and skin. If you’d like a bespoke fragrance, we can make it for you. We’ve just launched Our Modern Lives, a range of 100% natural or hypoallergenic molecular fragrances. We’re very friendly; come and sniff.

STAND 206

80 DAYS is a creative and digital marketing agency, specialising in the luxury hotel and travel sectors. Introducing 80 DAYS Benchmark, a new benchmarking service empowering luxury hoteliers to discover how their marketing measures up. Quickly benchmark a wide range of marketing metrics against industry averages, all for free!

A & B SUPPLY CO.

A PLACE IN THE GARDEN

STAND 200

STAND 133

A3 SOLUTIONS/VITRIFRIGO MINIBARS

sales@aandbsupply.co.uk www.aandbsupply.co.uk

www.aplaceinthegarden.co.uk

STAND 105 andrewcadell@a3solutions.co.uk www.a3solutions.co.uk

We are the UK’s leading distributor of niche, imported and upscale toiletries, grooming products and fragrances. Our brands include Agua de Colonia, Baxter of California, Beardsley, Carter and Bond, Marvis, Proraso and Lucky Tiger. Stockists range from lifestyle to department stores, chemists to barbershops.

Vitrifrigo Minibars are in “”The Perfect Bedroom Area””

AA HOTEL & HOSPITALITY SERVICES

AB AUDIO VISUAL LIMITED

STAND 358

sales@abaudiovisual.co.uk www.abaudiovisual.co.uk

www.theaa.com/hotel-services The AA have been inspecting and recommending hotels for over a century. Quality assessment schemes and services are available across the UK for hotels, guest accommodation, self-catering, serviced accommodation, restaurants, caravan and camping sites and catering colleges.

STAND 11

Bespoke AV supplier and installation company covering all aspects of Hospitality AV and Leisure. Â From simple background music solutions, to performance audio systems for a function room or an aerobic studio. Â We also provide full AV solutions for meeting rooms and conference centres. Â In-room TV, public displays and digital signage.

ABDA CREATIVE DESIGN AND BUILD STAND 233 sales@abdadesign.co.uk www.abdadesign.co.uk For over 20 years ABDA Creative Design & Build have been providing the catering industry with effective solutions for their design projects. The Northampton-based firm are highly experienced in delivering quality design projects, offering their clients interior design, commercial kitchens and build and interior fit-out.

OFFICIAL 2017 SHOW GUIDE 32

IHS_Pages Seminar test.indd 32

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES ACCESS 21 INTERIORS

STAND 62

ACCESS2 LTD STAND 343

hotels@access21ltd.co.uk www.access21interiors.co.uk Are you looking to refurbish your hotel to add that little bit of extra sparkle? Good interior design needs to start at the front entrance where you make your first impression, and then flow through corridors, bedrooms, lounges and restaurant areas. As well as the decor, you will naturally want your furniture, soft furnishings, decorative lighting and artwork to contribute to the overall look. Our services are flexible and can save you both time and money. To book a free visit, or if you require further information, please contact Clare on 0208 339 6133 or email hotels@access21ltd.co.uk

ACE CARPET CLEANERS LTD STAND 216 Access21.indd 1

AEROHIVE NETWORKS STAND 337

AGILYSYS STAND 26

04/10/2017 12:00 daniel.strother@agilysys.com www.agilysys.com

info@acecarpetcleaners.co.uk acecarpetcleaners.co.uk

info365@aerohive.com www.aerohive.com

The UK’s only colour correction and bleach spot repair specialists. Experts in fine rug, carpet, upholstery and curtain cleaning. Innovators in fabric protection and maintenance. Recognised by the worldwide leading designers, retailers and manufactures.

Aerohive (NYSE: HIVE) enables our customers to simply and confidently connect to the information, applications, and insights they need to thrive. Our simple, scalable, and secure platform delivers mobility without limitations.

AIRWAVE EUROPE LTD

STAND 34 & 68

Agilysys is a hospitality solutions company where innovative technology solutions go hand-in-hand with service that’s second to none.

ALACER SOFTWARE LTD STAND 250

0845 555 1212 www.airwave.tv

info@alacer.co.uk www.alacer.co.uk

Airwave will be demonstrating the latest in-room entertainment technology on stands 34 and 68 at this year’s IHS. Demonstrations include hotel information systems from Samsung, Philips, LG and Airwave’s AirMEDIA. Also on show are the latest hospitality TVs and signage from Samsung, Philips and LG and Airwave’s game-changing movie streaming service, Airtime.

Alacer provides an integrated software solution enabling reservations to be taken, managed and viewed in real time from Hotel, Leisure, Epos and the Restaurant booking system. It has the capability of receiving commission free online bedroom, table and treatment bookings, providing a powerful management tool to maximise availability and yield.

© Paramount Pictures

OFFICIAL 2017 SHOW GUIDE AirwaveHE.indd 1

IHS_Pages Seminar test.indd 33

33

04/10/2017 12:08

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES ALBIONCOURT LTD STAND 159 info@albioncourt.co.uk www.albioncourt.co.uk We’ve been manufacturing lampshades in the UK since 1993, that’s all we do! For all trade sectors including independents & hotel groups. We supply housekeeping replacements, for refurbishment and new projects : foyer, bar, restaurant to bedrooms : bedside, table, floor, wall & ceiling. To your specification and at speed.

ALL SEASONS CLIMATE CONTROL

ALLEGION UK LTD

STAND 55

contactuk@allegion.com www.allegion.com/uk

STAND 132

info@allseasonscc.co.uk www.beattheheat.co.uk All Seasons are air conditioning and ventilation experts specifically in the hotel sector. We offer design, installation and bespoke service and maintenance contracts. Our hotel clients benefit from our manufacturer level skill set at contractor pricing. We offer a 24-hour reactive call out service and can guarentee a 4-hour response.

We’re Allegion, a safety and security manufacturer working within the hospitality sector, keeping people safe. We’re exhibiting on stand 132 showcasing our innovative and high tech CISA range that is suitable for your hotel. Our products include the new BLE eSIGNO contactless lock, e-KEY, e-FLEXO and Briton Door Hardware.

ALLEGRINI AMENITIES

ALPHANGER

ANAND SYSTEMS

STAND 230

STAND 298

STAND 227

www.allegriniamenities.com/en/

www.alphanger.com

sales@AnandSystems.com www.anandsystems.com

Allegrini Amenities operating for over 25 years in the cosmetic industry, has reached a strong position for production and distribution among the world leaders in the hospitality hotel lines. The compass that guides the company has only one direction: 100% top quality Made in Italy.

Anand Systems is a leading hotel software developer. We provide a complete hotelfront desk and backoffice management software for hotels including interfaces to OTA, GDS and various external scanner, signature pads, credit card devices, door locks, entertainment systems and more. One stop solution with 24x7x365 support.

AQUAVISION

STAND 196

ARIA TELECOM LTD

www.aquavision.tv

STAND 300

Established in 1997, Aquavision are the Originators and world-leaders in luxury, in-wall waterproof televisions. Aquavision televisions are regularly installed as a standard feature in a large proportion of luxury hotels throughout the world, and have proved to be a roaring success. Their products heighten guests’ experience and help create that harmonious balance between a relaxing haven and an extended space where the guest can remained entertained. Guests have often commented on departure how the bathroom televisions contribute to an amazing unique experience.

info@ariatelecom.com www.ariatelecom.com ARIA Telecom is a designer guest room telephone specialist. Our signature brands, Jacob Jensen and Bittel can be found in many of the leading hotels around the world.

OFFICIAL 2017 SHOW GUIDE Aquavision.indd 1

IHS_Pages Seminar test.indd 34

34

04/10/2017 12:03

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES ARNOLD LAVER + CO

AROMATHERAPY ASSOCIATES

STAND 104

info@aromatherapyassociates.com www.aromatherapyassociates.com

marketing@laver.co.uk www.laver.co.uk Arnold Laver is a material supplier that specialises in a premium range of surface products, including: Doors; Door-sets; Doorkits; Timber Veneers; Laminates and unique wall Decors. Our extensive product and service offer allows architects and designers maximum flexibility when considering the use of timberbased products and decorative surfaces.

SPA 3

Aromatherapy Associates, experts in wellbeing since 1985, offer the ultimate wellbeing experience in room, in spa, in retail. Discover our amenities, professional spa products and treatments, and our award-winning retail collection, containing the finest natural ingredients and therapeutic pure essential oils, for physical and emotional wellbeing. Building on our founder’s legacy, Aromatherapy Associates mission is to teach people about the Art of Living Well and empower people to help them make more mindful lifestyle choices.

ARTE

ARROW BUSINESS COMMUNICATIONS

STAND 49

We are proud to announce that Arte introduces a new AromaTherHE.indd 1 wallpaper brand. Flavor Paper for Arte stands for STAND 332 exclusive designer wallpapers, with extravagant designs enquiries@arrowcommunications.co.uk that never cease to surprise. Arte will also present www.arrowcommunications.co.uk no less than 5 new wallcovering collections. Metal X comprises beautiful wallcoverings made of real metal Arrow Business Communications specialises foil with an oxidised effect. The wallcoverings in Insero in telecommunications, data connectivity, are made of handwoven and coloured jute. Figura is Wi-Fi, water and energy solutions for UK an eclectic wallpaper collection in which everything organisations. revolves around pronounced figures. Les Mémoires Our telephone systems, private mobile network and Caractère both carry the well-known Flamant and Wi-Fi solutions are installed in nearly label. The many new patterns in these collections all 70 hotels throughout the UK including the have a stylish linen structure as background. QHotels Group and The Strand Palace in London.

ART MENU FACTORY STAND 37 www.artmenu.it/en/

Arte.indd 1

Artmenu Factory is an example of the excellence of made in Italy and today is leader in the production of menu covers, wine list covers and hotel-line products (directory – room service – basket – desktop blotter), offering a wide range of materials and colours.

04/10/2017 12:04

ASLOTEL

AT AMENITIES

STAND 27

STAND 197

wendy@nrgevents.com www.aslotel.co.uk

info@atamenities.com www.atamenities.com

Aslotel stand IH27, a stand with a difference designed to replicate a hotel bedroom, created to help you visualise a range of bedroom and bathroom products in a hotel setting. Our showcase includes a range of equipment and a selection of our luxury toiletries for the ultimate guest experience.

AT Amenities has enjoyed global success since 2009 utilizing European manufacturing and strong OEM distribution networking for the luxury toiletries and guest in-room amenities wholesale provider.

22/09/2017 09:44

OFFICIAL 2017 SHOW GUIDE 35

IHS_Pages Seminar test.indd 35

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES ATADESIGNS

AUDIO LOGIC

STAND 9

STAND 231

annette@atadesigns.com www.atadesigns.com

andy@audiologic.uk www.audiologic.uk

ATADesigns - Award Winning surface design specialist. We are designers of wall coverings and murals for the hospitality, commercial and residential market. Our wallpaper and mural designs are perfect for livening any wall space. We also provide a bespoke design service to help you create designs to suit your requirements.

Audiologic is one of the AV industry’s most respected audio solutions providers and are proud to serve as the exclusive UK distribution channel for some of the world’s leading audio manufacturers. We sub-distribute other key brands and add real value to our client relationships with proven system design and advice.

AVENUE9

AVVIO

STAND 194

hello@avvio.com www.avvio.com

pwitheat@avenue9solutions.com www.avenue9solutions.com Avenue9 are an Independent IT Consultancy specialising in Hospitality. We provide a seamless, comprehensive IT service from PMS through to guest entertainment by utilising our team of industry professionals that truly understand your business. Remaining agile in our approach is vital to delivering effective and appropriate services to our clients.

marketing@axminster-carpets.co.uk www.axminstercarpets.co.uk

STAND 162

Availpro is a leading provider of e-booking software solutions which allows hotels to increase their occupancy and revenue while saving costs. Availpro provides innovative and critical tools to help managers operate their on-line distribution, maximise commissionfree bookings from their official website and facilitate decision-making processes regarding price optimisation.

Avvio is the premium booking platform for hotels. Founded in 2002, Avvio has grown year-on-year by developing cutting-edge technologies that drive outstanding growth in direct bookings, while reducing your dependence on online travel agencies. We partner with over 450 accommodation providers worldwide including The Ampersand, Adare Manor and The Bingham. Speak to Avvio at the Independent Hotel Show on stand 178 about our range of services to help grow your direct bookings. And visit us to learn about Allora; the world’s first booking engine powered by artificial intelligence. Find out more about Avvio please visit www.avvio.com/hotel

Avvio.indd 1

Stylish and practical wool carpets, Axminster Carpets have designed and woven beautiful British carpets since 1755. Proud recipients of the Royal Warrant from Her Majesty the Queen and synonymous with outstanding design and quality, our carpets can be found from Royal Households to the most luxurious hotels in the world.

julien.touraine@availpro.com www.availpro.com

STAND 178

BED FACTORY CONTRACTS

AXMINSTER CARPETS STAND 1

AVAILPRO - CHANNEL MANAGER

contracts@bed-factory.co.uk www.bedfactorycontracts.co.uk

STAND 57 & 84 04/10/2017 11:16

Bed Factory are a manufacturer of quality beds, headboards, sofa beds and much more with over 30 years experience of supplying the hotel and leisure industry. All products adhere to BS7177 fire regulations as standard and are available with quick, free delivery with no minimum order. Ask one of our friendly sales team about the bespoke options which allow you to have a truly unique product with the wow factor.

OFFICIAL 2017 SHOW GUIDE Bed Factory.indd 1

IHS_Pages Seminar test.indd 36

36

03/10/2017 15:22

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES BC SOFTWEAR LTD

BEST WESTERN

SPA 326

hoteldevelopment@bestwestern.co.uk www.joinbestwestern.co.uk

www.bcsoftwear.co.uk BC Softwear are the UK’s leading supplier of Bathrobes, Towels and footwear to luxury hotel and spa market. We specialise in towels and bathrobes proven exceptionally long lasting. We carry all products in stock in the UK, delivering next day, no MOQ, to help when those fluctuations occur.

BENEDICT WILHELM THE LOBBY

Welcome to an iconic brand which is deliberately different. We are not a chain, we are a proud collection of independent hotels linked by a brand and by our common purpose to help independent hotels, owners and investors thrive. Best Western is the largest and most successful collection of independent hotels in the world. Over the last 70 years we have enabled thousands of hotels and owners to become more profitable. Now is an exciting time to join our membership organisation. We represent more than 4,200 hotels worldwide and welcome more than 400,000 customers every day. More guests than ever before are recommending the brand and we have extended our portfolio to provide greater choice and benefits of membership.

BEVERAGES DIRECT LAVAZZA COFFEE SYSTEMS BestWestern_HE.indd 1 STAND 295

STAND 153

paul@beyondtheory.co.uk www.beyondtheory.co.uk

We are Beverages Direct, national suppliers of coffee and beverage solutions. Our aim is to provide full service solutions for any type of business. Our partnerships with companies such as Lavazza and WMF allow us to provide you with the highest quality branded equipment and products.

You know that delivering excellent customer service is essential to being the hotel of choice for your guests. If you want 5 star customer feedback, increased customer loyalty, higher value sales and fewer customer complaints then visit stand 153. We’ll help you deliver the highest standards of customer experience.

BLUEBONE

STAND 45

elaine@bluebone.co.uk bluebone.co.uk

Birchall is a family-owned tea company, based in London, with roots in the trade dating back over 140 years. We specialise in single origin and blended black teas from East Africa and are proud that our teas are served daily on every major high street across the United Kingdom.

BEYOND THEORY: BUSINESS TRAINING 04/10/2017

paul.haskey@beverages-direct.co.uk www.beverages-direct.co.uk

BIRCHALL TEA info@birchalltea.com www.birchalltea.co.uk

STAND 210

12:06

STAND 125

We are Bluebone. We love solid furniture and unique designs. Products with a signature. Bluebone is a trendsetter for the Soft Industrial look, where warm and eco-friendly Mango wood is combined with steel for laid back living spaces. Showcase products at Olympia will include Birdcage Bar, Reclaimed Boatwood cafe tables and key pieces featuring a restful palette of cool nordic greys, rustic and reclaimed bedroom ranges. Do stop by for our stylebook as the entire collection offers many restaurant and cafe options. And don’t miss our collection of show stopping indoor and outdoor creatures.

OFFICIAL 2017 SHOW GUIDE Bluebone.indd 1

IHS_Pages Seminar test.indd 37

37

25/09/2017 15:21

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES BOUTINOT WINES

BOUTIQUE HOTEL NEWS

BOUTIQUE HOTELIER

STAND 327

STAND 272

STAND M1

enquiries@boutinot.com www.boutinot.com

www.boutiquehotelnews.com

anne-marie.judge@itppromedia.com www.boutiquehotelier.com

Grape growers, winemakers, importers, distrubtors and agents to all areas of the on-trade.

Boutique Hotel News is the hotel news, comment and information resource for boutique and lifestyle properties. We keep our readers up to date with what’s happening in the industry worldwide, as well as offering comment and thought provoking opinion pieces from industry leaders.

Boutique Hotelier is a monthly magazine and daily email newsletter providing business intelligence for the owners, operators, key management personnel and decision makers in luxury boutique lifestyle properties located throughout the UK. The 4th Annual BH Awards will be on the first night of IHS17 17th October 7pm, Hilton Olympia.

BRAMLEY PRODUCTS

BRIDGMAN

BUZZHIRE

STAND 265

STAND 93

STAND 351

Jen@bramleyproducts.co.uk www.bramleyproducts.co.uk

sales@bridgman.co.uk www.bridgman.co.uk

Phil@buzzhire.co buzzhire.co

Bramley is a range of natural bath and body products created for the boutique hotel market. Made in England, the range is available in different sizes, including 5 litre containers with pretty refillable bottles that are environmentally friendly and cost effective. Bramley is currently found in like-minded, handpicked hotels.

Bridgman has been supplying quality outdoor furniture to the hospitality and leisure industry for 40 years. Our experience has helped us to understand your requirements and has been designed with style, comfort and quality in mind with a range of fully waterproof and stain proof cushions, ideal for contract use.

BuzzHire is a simple platform that connects high quality hospitality professionals directly to companies and services that are looking for talented individuals on a flexible basis.

CALL SYSTEMS TECHNOLOGY

CARMINE LAKE

CAVALIER CARPETS LTD

STAND 70

STAND 23

STAND 102

solutions@call-systems.com www.call-systems.com

www.carminelake.com

info@cavalier-carpets.co.uk www.cavalier-carpets.co.uk

At CST we specialise in innovative communication technology and software solutions that transform the hotel experience. Partners to over 15,000 system users, our first class quality products include call buttons, two-way radios and Gen2, a revolutionary real time messaging and alarm monitoring software that unifies all communication channels.

Carmine Lake combines cutting-edge technology with traditional hand making skills to push the boundaries of design into new innovative dimensions for wall-coverings and textiles.

As an independent company, we at Cavalier are committed to the art and business of carpet design and manufacture. Our in-house design studio, a wide range of manufacturing techniques and an understanding of our customers needs and expectations, place Cavalier at the top of the carpet pile.

c p

OFFICIAL 2017 SHOW GUIDE 38

IHS_Pages Seminar test.indd 38

06/10/2017 14:30

ArteRig 2017_In


Stand 49

collection INSERO pattern MIX

LONDON Showroom Second Floor, Design Centre East, Chelsea Harbour info.uk@arte-international.com 0800 500 3335 www.arte-international.com

IHS_Pages Seminar1 test.indd 39 ArteRightHP.indd 2017_Independent Hotel Show guide.indd 1

06/10/2017 25/09/2017 14:30 13:24 20/09/17 08:19


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES CELTHEATH CONTRACT FURNITURE

CHAMBORD

CHAPEL STREET LONDON

STAND 8A

STAND 275

STAND 164

gmonaghan@Bacardi.com www.chambordchannel.com

info@chapelstreetlondon.com www.chapelstreetlondon.com

Chambord liqueur is an infusion of the world’s finest red and black raspberries, Madagascar vanilla and XO cognac. Each bottle of Chambord gives hotels the opportunity to up-sell 46 glasses of sparkling wine and champagne to a GP-boosting Chambord Royale. Come along and visit the stand to sample one!

Chapel Street is where traditional artisan skill meets the most up-to-date directions in luxury interiors. Our portfolio spans from classic to contemporary design,Georgian lines to the pared-down nature of modern minimalism. Quick to respond to the speed of change in the design world, our newest products reflect the latest trends.

CHARLES ROC SERVICES

CHARLOTTE STIFFELL LTD

CHEF IN A BOX

STAND 313

STAND 42

STAND 262

c.bartlett@charlesroc.com www.charlesroc.com

www.charlottestiffell.com

gareth.whatley@ciab.co.uk www.ciab.co.uk

alec@celtheath.com www.celtheath.com Celtheath Contract Furniture have successfully provided logistical solutions, high quality bespoke upholstered furniture and the refurbishment of furniture to the hotel and leisure industry for more than 25 years. We work hard to understand the needs of our clients and work with them every step of the way.

Charles Roc Services specialises in providing housekeeping services and all your hotel’s proactive maintenance within a set room rate structure. Our on-site specialists can reduce your OOO status rooms and minimise your reactive spend. Our focus is entirely on developing and inspiring our staff to deliver the highest possible standards.

Charlotte Stiffell is a classic workwear brand based in London, designing high quality uniforms in British fabrics with a team of experienced tailors. Producing ‘best in class’ bespoke designed uniforms since 2010, our designs have been effortlessly stylish and bring confidence and pride to the teams that wear them.

Chef in a Box make serving food to guests really easy. Come and see us to find out more, where we will be showcasing our Wake Up breakfast boxes. The range is perfect for early checkouts, kitchen refurbishments, emergencies, coach parties, breakfast on the go or a breakfast in bed!

CHIC RETREATS - PERFECT HOTEL BEDROOM

CLOCK SOFTWARE LTD

CLOCKWORK MARKETING

STAND 107

STAND 90

STAND: PERFECT HOTEL BEDROOM

hello@clock-hs.com www.clock-software.com

info@clock-work.co.uk www.clock-work.co.uk

With satisfied customers in 60 countries worldwide, Clock PMS pioneers the transformation of data-focused PMS to guestcentered platforms meeting the latest customer demands and travel behaviour changes. With Clock PMS, hoteliers successfully close the engagement gap before arrival while opportunities to upsell, build loyalty and have more direct bookings increase.

Specialists in hospitality, Clockwork works with has a portfolio of national and international clients; each is unique, but with one thing in common: they want to grow. With 25 years’ experience, the team understand the industry intricately, and apply a common sense approach to marketing, strategy and technology.

amanda.dyjecinski@chicretreats.com www.chicretreats.com We believe that what makes a small boutique hotel special is not its rosettes, or whether there is a mini bar in the room, but the passionate people behind it, its unique concept and the lasting memories it creates. We represent your hotel story to our global discerning guests.

OFFICIAL 2017 SHOW GUIDE 40

IHS_Pages Seminar test.indd 40

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES COACH HOUSE

COLOURBOND

COMMERCIAL SOFABEDS

STAND 17

STAND 349

STAND 252

I.Butt@coachhouse.com www.coachhouse.com

sales@colourbondprinters.co.uk fullspectrumpm.co.uk

info@commercialsofabeds.com www.commercialsofabeds.com

With over 14,000 globally sourced product lines, Coach House provides the industry with the most comprehensive inventory of stock items available anywhere. Our fabulous collections include traditional & contemporary furniture, design-led accessories, soft furnishings, mirrors, lighting, artificial flowers with many sensational items to create a highly effective focal point.

Specialists in supplying an ISO Quality Assured service, providing branded colateral for the Hotel and Hospitality industry with design, printing, storage, stock management, delivery, support and consultancy. Over 30 years of experience in supplying the trade. Expert, reliable, professional service. All produced, controlled and managed from one central site.

Over the last 4 years Commercial Sofabeds have been researching and developing their sofa beds to offer the best nights sleep ever found while using a sofabed. No longer should your customers expect or put up with a bad night’s sleep. See the new Flip & Rotation mechanisms

CONCEPT CONTRACT

CONCORDE BGW

CONDE NAST JOHANSENS

STAND 151

STAND 222

STAND 291

nfo@conceptcontract.com www.conceptcontract.com

jessy.harrison@concordebgw.com www.concordebgw.com

info@johansens.com www.condenastjohansens.com

Concept Contract specialize in providing a dynamic range of bespoke soft-furnishings & FF&E at competitive costs for the hotel industry in the UK and Europe. Made to measure curtains, blinds, headboard, cushions, throws, and upholstery. Plus turn-key solutions for refurbishment, from hotel design to full FF&E/ project management.

The award-winning design & build specialists of the leisure and hospitality sector Concorde BGW is a specialist provider offering an allencompassing integrated design, build and furnishing service that has delivered excellent projects to countless bars, pubs and hotels in the UK.

A division of Conde Nast Publications, including Vogue, Traveller and GQ. Conde Nast Johansens is the leading global multimedia luxury hotels, spas and venues guide for today’s independent traveller. Visit our stand to view our full collection and meet the team.

CORE OPTIMISATION DIGITAL MARKETING AGENCY

COTTONSAFE® HOTEL

CRANE COOKWARE X TOYO SUSAKI GLASS

STAND 336

sales@cottonsafenaturalmattress.co.uk www.cottonsafehotel.co.uk

STAND 96

The World’s First Completely Chemical Free Hotel Mattress. Complies with the Stockholm Convention using our patented fabric, which is naturally fire retardant, meeting CRIB 5 with NO ADD ON TREATMENTS such as FR COATING. Our luxury fillings are locally sourced, include hand-teased Dartmoor Wool and are hand side-stitched.

STAND 324 info@cranecookware.com www.cranecookware.com Crane x Toyo Sasaki Glassware is renowned for its unbeatable craftsmanship, innovative glass technology and progressive, design. Crane is a British design and manufacturing company, specialising in professional kitchen tools and accessories. Our products are made in Europe & Japan, using high grade materials and craftsmanship.

OFFICIAL 2017 SHOW GUIDE 41

IHS_Pages Seminar test.indd 41

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES CROSSWATER LTD

CROWN PAVILIONS

CROWN SPORTS LOCKERS

STAND 4 & 12

STAND 100

SPA 17

david.balmer@crosswater.co.uk www.crosswater-contracts.co.uk

enquiries@crownpavilions.com www.crownpavilions.com

spencer@crownsportslockers.co.uk crownsportslockers.co.uk

A Fresh Approach to Bathroom design; Crosswater Holdings has three distinctive brands: Crosswater, Simpsons and Bauhaus. Choose distinctive style and explore the next generation of bathroom brassware, furniture and shower enclosures that range from the simply elegant to the truly inspirational and extraordinary.

Crown Pavilions is one of the UK’s leading creators of superior hand-built garden buildings and gazebos for hotels, restaurants, spas, pubs, cafes, indeed the whole of the hospitaliy sector.

A UK based company designing, manufacturing and installing bespoke timber furniture since 1993. A project manager will be assigned to you from the outset producing CAD layout drawings, quotation and processing the order to overseeing the installation and handover. Lockers, seating, vanities, treatment room furniture, washroom cubicles and vanities, receptions.

CUBILIS BY STARDEKK

CURTIS GABRIEL CORP

CURVE HOSPITALITY

STAND 309

STAND 338A

STAND 211

www.stardekk.com

www.curtisgabriel.com

Stardekk is your one stop hospitality shop. Our PCI-compliant software solutions (Channel Manager, Booking Engine, PMS, Portal Booker, E-mailingtool, Restaurant Management & Webdesign) will reduce your administration and help you to strengthen the relationship between you and your guest almost effortlessly. More bookings, Less Administration. That’s Stardekk in a nutshell.

UK Social media management & digital marketing agency.

info@curvehospitality.com www.curvehospitality.com

CUSTARD COMMUNICATIONS

DALESAUNA

STAND 282

info@dalesauna.co.uk www.dalesauna.co.uk

petra@custardcommunications.com custardcommunications.com Custard is a curious, clever and connected communications agency. We’re experts in delivering brave and witty campaigns to help hotels and venues to engage with their customers, increase brand awareness and drive sales. For marketing that actually works, give Petra a call. Let’s face it, everything’s better with Custard.

Curve Hospitality is a leading hospitality furniture manufacturer of hotel furniture. We employ domestic and offshore manufacturing to produce both custom and industry sound standards in the areas of: case-goods, seating, artwork, mirrors, lighting, drapery, bedding, granite countertops, bathroom fixtures, vanities, cabinets, electronics, carpets, and tiles. Custom manufacturing is our specialty.

SPA 16A

Dalesauna are one of the UK’s leading suppliers for heat experience equipment and have supplied many leading hotels, spas and leisure facilities. There is no such thing as a typical Dalesauna customer as they come in many different forms, from Thermae Bath Spa where we carried out a complete new spa development to local authority installations which could be just replacement sauna benches. Dalesauna’s product range includes saunas, tiled thermal rooms, and many other specialist items such as commercial spas, ice rooms/features and feature showers. Dalesauna’s unique offering includes complete aftercare support from our own fully qualified service engineers and a consumables department which offers pool chemicals, sauna/steam room essences and a wide range of spare parts are also available.

OFFICIAL 2017 SHOW GUIDE DaleSauna_HE.indd 1

IHS_Pages Seminar test.indd 42

42

04/10/2017 12:07

06/10/2017 14:30


LE DEUN LUMINAIRES www.ledeun.co.uk uk@ledeun.com Where know-how meets technology IHS_Pages Seminar test.indd 43

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES DAWN DIRECT CHRISTMAS CRACKERS & TABLEWARE

DELUXE BEDS LTD

STAND 24 www.darlighting.co.uk

STAND 95

Dar lighting group will be showcasing a selection of the latest developments from the recent product launches. Designs inspired by latest material developments and trends, from front of house, to restaurant, bars and bedrooms - there is something ‘new’ for all!

info@dawndirect.com www.dawndirect.co.uk

enquiries@deluxe-beds.co.uk www.deluxebedsltd.com

DAR LIGHTING LTD

With one of the biggest Christmas collections available matched with exceptional customer care,it’s easy to see why we’re a market leader. Our collection includes crackers and co-ordinated tableware,festive decorations,indoor/outdoor lights,party accessories,chocolates and much more.We’ve worked hard over the last 15 years to develop solid,lasting relationships with our customers.

DESSO & TARKETT

STAND 217

DIVERSE FINE FOOD LTD mark@diversefinefood.co.uk www.diversefinefood.co.uk

DESSO®, a Tarkett brand, is a leading supplier of highquality carpets and rugs to the hospitality industry. Its Axminster, Desso&Ex and made-to-measure rug collection provide the ideal flooring solution for independent hoteliers looking for quality, durability and design. All of DESSO’s products can be seamlessly combined with Tarkett’s LVT and wood flooring ranges to provide movement and zoning between different spaces. DESSO and Tarkett will be exhibiting on stand 217 at the Independent Hotel Show – offering visitors the chance see their Axminster, Desso&Ex and rug collections up close. For more information please visit www.desso.co.uk

We work for our retail customers, sourcing the very best artisan products which look great on shelves and backed up by great taste. This combination brings consumers back for more!

DIVERSEY

DOMETIC

STAND 310

STAND 146

Diversey leads the way in sustainable cleaning and hygiene solutions for the hospitality sector. Choose from cleaning chemicals, floorcare machines, tools and training services to protect your business, manage risk, control costs, improve efficiency and enhance reputation

Kaye & Stewart, a brand of Deluxe Beds, is proud to introduce its new 2018 collection, featuring stunning new beds, headboards, and bases, all in a range of fabulous on-trend fabrics. Made by our master craftsmen, these beds are a stylish addition to any hotel or hospitality site.

STAND 44

service-uk@desso.com www.desso.co.uk

Desso.indd 1 deborah.bland@diversey.com diversey.com

STAND 142

DRAYTON STAND 243

lodging@dometic.co.uk dometic.com

03/10/2017 15:25 max@drayton.co.uk www.drayton.co.uk

Over the last 40 years, Dometic has supplied minibars to hotels around the world. Today, we are the market leader. In addition to cooling solutions, we provide a range of tough and reliable safes.

DRAYTON, established over 50 years, is both a printing company and promotional merchandise gift house. This combination allows us to brand just about anything within the hotel industry. Creative branding of notepads, pens,confectionery, posters, menus, vouchers, rubber ducks, powerbanks, baubles, umbrellas, maps, advent calendars and 50,000 more ideas.

OFFICIAL 2017 SHOW GUIDE 44

IHS_Pages Seminar test.indd 44

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES DRESSCODE UNIFORMS

DYKE & DEAN

DYSON

STAND 76

STAND 161

STAND 323

diana.christie@dresscodeuniforms.co.uk www.dresscodeuniforms.co.uk

info@dykeanddean.com www.dykeanddean.com

business@dyson.co.uk www.dyson.co.uk/forbusiness

Founded by London based designer Diana Christie, Dresscode aims to reinvent the uniform industry with stylish, innovative and practical work wear. At Dresscode we understand that millennials are increasingly at the forefront of hospitality; being primarily the client and the staff. Modernisation of uniforms is essential to enable hotels to stay ahead of the competition.

At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie LloydDyke and Oliver Dean in the historic town of Hastings, our companies focus is to fuse contemporary with traditional helping the customer achieve their own, inimitable style.

Whether its business or leisure, guests should feel relaxed and comfortable within a hotel environment. From light levels, to air quality, to washroom hygiene, every detail affects the guest experience. That’s why Dyson technology for hotels is designed to enhance guest comfort and overall wellbeing throughout their stay.

EAGLE HR

EATON SQUARE

ELISE SOM

STAND 345

STAND 64

STAND 50A

kware@eaglehr.co.uk www.eaglehr.co.uk

jonathan@eatonsquare.co.uk www.eatonsquare.co.uk

lya@elisesom.com www.elisesom.com

Eagle HR grew out of the extensive experience of Harrison Clark Rickerbys solicitors’ Business Services Department in providing corporate and commercial advice to hundreds of businesses nationwide. These clients consistently expressed their frustrations at not being able to access the kind of HR and Health and Safety support that was solutionfocussed and empowering.

We are a family business with nearly sixty years experience of supplying high-end flooring. We offer a combination of in-depth knowledge, technical mastery and an innate sense for what quality, performance and beauty can do for a space.

Elise Som prides itself on being ethically responsible, cruelty-free and eco-conscious while still upholding the luxury in their products. The new art furniture collection is made with 95% recycled glass and vegan leather cushion. It consists of modular stools that transform into side tables and each piece can incorporate a charging device.

ELLIS BEDROOM FURNITURE

ELLISONS

ENA SHAW LTD

STAND 220

SPA 18

STAND 199

annahirst@jtellis.co.uk jtellis.co.uk

spapartner@ellisons.co.uk www.ellisons.co.uk

contract@enashaw.co.uk www.enashaw.co.uk

With a strong 126-year heritage, Ellis are proud to be a sustainable British manufacturer of high quality bedroom and bathroom furniture. We pride ourselves in making the most of every space through a wealth of experience, passion for design trends, and pride in products made better.

We provide an expert knowledge base helping you achieve your unique spa vision, working with industry leading manufacturers to bring a variety of high-quality furniture plus inspiring treatment ideas; allowing you to select the most appropriate products to successfully deliver your treatment menu and an exceptional experience for your clients.

Ena shaw specialises in the design, manufacture and installation of contract curtains, soft furnishings and window treatments. Established 80 years ago, our family business employs 180 people and is the UK’s largest contract manufacturer. Key clients include international hotel groups and independent hotels. From survey to installation contact: www.enashawcontract.co.uk.

OFFICIAL 2017 SHOW GUIDE 45

IHS_Pages Seminar test.indd 45

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES ENJOVIA

EVIIVO

FALL OF THE WALL

STAND 293

STAND 10 & 35

STAND 106

sgibson@enjovia.com www.enjovia.com

moreinfo@eviivo.com www.eviivo.com

www.thecottontextilecompany.co.uk

Enjovia is an e-commerce platform that facilitates and supports the sale and delivery of gift experiences, tickets and merchandise for the hospitality industry. Increase your revenue, develop brand loyalty and earn repeat business by giving your customers a fully customised and branded voucher website in just a few simple steps.

For anyone with rooms to sell and a story to tell. eviivo deliver the original booking suite for Independent accommodation, making taking bookings hassle free. Manage bookings from your website and all the leading travel sites in one simple click. Confirm bookings and take payment anytime, anywhere, on any device.

FEATHER & BLACK

FETCO

FIDELITY PAYMENT

STAND 14

STAND 328

STAND 147

gemma.reynolds@featherandblack.com www.featherandblack.com

steve@fbtuk.co.uk www.fetco.com

sales@fidelitypayment.co.uk wwww.fidelity payment.co.uk

At Feather & Black we believe: A bedroom is a calming space in which to unwind, rejuvenate and revive. Whatever your guests perfect bedtime, make it a Feather & Black bedtime. We’re experts at helping you find beautiful, luxury beds, mattresses, linens and interiors at more comfortable prices.

Since 1987, FETCO® has been one of the foremost global coffee brewing equipment manufacturers and continues to develop revolutionary solutions for the coffee industry today. FETCO® is famous for creating innovative products that brew the perfect coffee while improving safety features, simplifying equipment maintenance and saving time & money.

Fidelity Payment has over 21 years’ hotel industry experience. We reduce rates on your credit card processing and improve your payment solutions with 24/7 expert technical support, with fully integrated software for hotel management systems. Call our dedicated team on 0345 481 2178 or email sales@ fidelitypayment.co.uk

FIRSTLIGHT CONTRACTS

FIT INTERIORS

FIT OUT FINANCE

STAND 39

SPA 6

STAND 312

info@firstlight-contracts.co.uk www.firstlight-contracts.co.uk

fbertini@gruppopeg.com www.fitinteriors.com

mark@fitoutfinance.co.uk fitoutfinance.co.uk

Firstlight Contracts is a division of the Firstlight group which has over 35 years of experience designing, producing and distributing high quality lighting products for markets both in the UK and overseas. Our comprehensive product range covers interior and exterior lighting suitable for a wide variety of applications.

Fit Interiors, a leading Italian company founded 40 years ago, provide unique furniture solutions for all environments; including SPA, Hotels and Corporate areas. Every situation is carefully studied in order to offer the best solution in technical, aesthetic and functional terms.

Bespoke funding for hotel fit outs. Not just the easy stuff like kitchens and furniture! Our funding solutions aim to accomodate all costs of fit out and refurbishment, right down to planning and consultancy fees. Call us on 0208 938 3803 or email info@ fitoutfinance.co.uk for an initial chat.

All merchandise companies can sell you a printed pen, embroidered polo shirt or USB memory stick, at FOTW Merchandise Co. we provide you with much more. With over 25 years’ industry experience we pride ourselves on our bespoke service to clients, with fast delivery at exceptional prices.

OFFICIAL 2017 SHOW GUIDE 46

IHS_Pages Seminar test.indd 46

06/10/2017 14:30

Hypnos 3331 Hy


Designed for Sleep The pursuit of perfection – tailored specialist hospitality sleep solutions, designed for sleep. With a Royal seal of approval and a 5 year guarantee, at Hypnos we are masters in ensuring your guests enjoy a supremely comfortable night’s sleep. To see more visit us at stand 20.

T: +44 (0) 1332 497111 | E: info@hypnoscontractbeds.com | www.hypnoscontractbeds.com Hypnos is proud to be Carbon Neutral, complying with PAS 2060.

IHS_Pages Seminar test.indd 47 170x240 aw.indd 1 Hypnos.indd 1 Show 3331 Hypnos IHS Guide Ad

06/10/2017 12:15 14:30 25/09/2017 13:38 21/09/2017


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES FORBES GROUP

FORBES PROFESSIONAL

FOUR SKILLS ONE ADDRESS

STAND 2

STAND 43

STAND 127

info@forbesgroup.eu www.forbesgroup.eu

info@forbes-professional.co.uk www.forbes-professional.co.uk

lindsay@lesmanufacturescatry.com www.lesmanufacturescatry.eu/ Four Skills One Address combines the talents of four French companies. The showroom Les Manufactures Catry (Wilton carpet specialists) on Fulham Road houses Argile Paint, Koziel Wallpaper and Museom Modern Taxidermy. A one stop shop to find the most beautiful interior products for private homes and commercial spaces.

Forbes Group is a British manufacturer and supplier of conference, hospitality and banquet furnishings to leading venues worldwide. We supply hotels and meeting venues with banqueting textiles as well as conference and meeting room furniture. With over thirty years of experience in the sector we understand our clients’ priorities.

FREEONLINEBOOKING.COM

FUDGE KITCHEN

GALAPAGOS DESIGNS LTD

STAND 71

STAND 306

STAND 330

info@myuk.travel www.myuk.travel

www.fudgekitchen.co.uk

phil@galapagosdesigns.com www.galapagosdesigns.com

MyUK.Travel supplies online booking, property management and channel management to the UK accommodation industry. Our innovative services are easy to use, flexible and affordable. We are one of the UK’s fastest growing companies in our market. Our team is based in Bristol, and Wellington, New Zealand.

Luxury fudge, handmade and decorated by artisans, using the finest, natural, gluten-free ingredients, all beautifully gift packaged. Fudge Kitchen brings the usual wealth of unique spoils from across the range, from Drinking Fudge to Dipped Sticks. Also available the ‘Delectables Range’ - devilishly different confectionery. Bespoke packaging options available

GALLERY DIRECT

GEOFFREY PARKER GAMES

GEYSER THERMAL ENERGY LTD

STAND 163

STAND 288

STAND 260

James.Hudson@gallerydirect.co.uk www.gallerydirect.co.uk

bespoke@geoffreyparker.com www.geoffreyparker.com

john@geyserenergy.co.uk www.geyserenergy.co.uk

Gallery Direct is a leading British-based designer, manufacturer and worldwide distributor of furniture, mirrors, beds, mattresses, interior decor and accessories. Our brands include; Frank Hudson, Gallery Home, Hudson Living, Kilburn & Scott, Parisian House, with a specialist contracts division that has serviced many of the top hotels, offering bespoke solutions.

The World’s finest board and casino games, bespoke made in our English country workshops for Champions and aficionados since 1958.

Geyser Thermal Energy helps hotels of all sizes reduce their operating costs and improve their green credentials. Using latest generation thermal and water cleaning/scale prevention technologies we create bespoke, highly efficient solutions with rapid return on investment. Tailored funding options are available for all our technologies.

Galapagos produce outstanding Hotel Industry furniture using traditional craftsmanship and beautiful contemporary fabrics. Our work echoes the refinement of the Midcentury style, adapted for use in modern contract projects. We believe in timeless design, sustainable materials, and in creating bespoke products that are as unique as our clients.

OFFICIAL 2017 SHOW GUIDE 48

IHS_Pages Seminar test.indd 48

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES GGP GLASS

GIFTER LLC

GILCHRIST & SOAMES

STAND 259

STAND 342

STAND 218

info@ggpglass.co.uk www.ggpglass.co.uk

We are Gifter. Nice to meet you! Gifter is a printing house and design studio. We make printing products for any purposes, and also we make graphic design and illustrations. Our goal is to implement your ideas supreme fast, comfortable and with highest quality.

ukcustomer@gilchristsoames.com www.gilchristsoames.com

GGP Glass Ltd provides all your bespoke interior glass requirements. Silver & antique mirror, balustrading & furniture. Please click the link for details: www.ggpglass.co.uk

GIRBAU

SPA 4

sales@girbau.co.uk www.girbau.co.uk

pradeep@globalentertainment.co.uk www.hoteltv.co.uk Global Entertainment Management (UK) Ltd offer hoteliers a wide variety of innovative products, including alarm clocks, clock radios, speaker systems and charging systems. Also on display are Hotel TV’s from various brands.

GOLD KEY MEDIA

GOOD SPA GUIDE

STAND 267

SPA 15

Our dedicated team works closely with hotels and venues to create bespoke discount magazine and newspaper subscriptions and delivery packages. These packages are tailored to suit individual requirements for the subscriptions and supply of newspapers and magazines for hotels and venues.

GLOBAL ENTERTAINMENT MANAGEMENT (UK) STAND 189

Girbau UK is the UK division of Girbau SA, one of the world’s largest manufacturers of commercial laundry equipment. We have been supplying, installing and servicing laundry equipment for over 55 years. As a family owned company, we put quality, reliability and customer care above short-term profits for shareholders. Girbau has a hard-earned reputation for manufacturing robust laundry equipment for a lower total cost of ownership. Our comprehensive range of energy efficient washers, dryers and ironers offer best value, the highest wash quality and laundry efficiency. Our 24/7 National Service operation provides a same day/next day response. Contact us at sales@girbau.co.uk 01462 427780

Girbau.indd 1 sally.ingram@gkml.co.uk www.gkml.co.uk

Gilchrist & Soames is a leading provider of cosmetic-grade toiletry collections for worldclass hotels, exclusive resorts and distinguished spa, inns and bed & breakfasts. Specialising in servicing the luxury market, our products can be found in over 6,000 properties in over 90 countries.

GRACE & THORN STAND 80

laura@goodspaguide.co.uk www.goodspaguide.co.uk

04/10/2017 12:09 info@graceandthorn.com www.graceandthorn.com

The Good Spa Guide has been the expert guide to the best spas and treatments in the UK since 2006. We host a directory of the best spas, in-depth reviews, expert advice, spa features and international travel hubs. With a biennial book, quarterly Wellness magazine and busy website, over one million people consult Good Spa Guide each year looking for spa inspiration. To get a Good Spa Guide industry standard bubble rating email us at info@goodspaguide.co.uk or call 01603 692298.

Grace & Thorn was founded in 2011. The philosophy was simple: help people see flowers and plants in a different way. Drawing on the worlds of nature, art and fashion, Grace & Thorn plays with unique combinations of textures and patterns so no two designs are ever the same.

OFFICIAL 2017 SHOW GUIDE 49

IHS_Pages Seminar test.indd 49

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES GREEN BREEZE AMBIENT

GUESTLINE LTD

HADDONSTONE LTD

STAND 13A

STAND 63

STAND 165

www.gbamb.com

enquiries@guestline.com www.guestline.com

info@haddonstone.com www.haddonstone.co.uk

Guestline are experts in revenue generating software, enabling hotel groups & independents of all sizes to achieve maximum occupancy at the most profitable rate. Our range of products covers PMS, online bookings, CRS, channel distribution, digital marketing, PCI compliance and POS systems. We operate in 25 countries over 5 continents.

Haddonstone is the leading UK manufacturer of fine garden ornaments and architectural stonework. Designs in traditional, classical and contemporary styles range from planters, statues and fountains to balustrades, fireplaces and landscape structures. Previous clients include Coworth Park, Chewton Glen, Hambleton Hall and Omni Shoreham Washington DC. Inspirational 216 page catalogue available.

HAMILTON

HARRISON OVENS

HARRISON SPINKS BEDS

STAND 261

STAND 335

STAND 91

info@hamilton-litestat.com www.hamilton-litestat.com

natalie@harrisonovens.london www.harrisonovens.london

info@harrisonspinkscontract.co.uk www.harrisonspinkscontract.co.uk

British company Hamilton Litestat is showcasing its unique portfolio of decorative switch plate & socket designs. Bespoke plate finishes/colours/non-standard functions can be produced to order. Also on show is Hamilton’s smart lighting control & audio system, designed to enhance the hotel guest experience whilst delivering significant cost/ energy savings upto 80%.

The most beautiful, high-performing, solidfuel ovens in the world. Handmade, using only the finest British-sourced materials, this extraordinary oven runs on charcoal and wood. Add a sense of theatre to any dining experience. Â Chef Richard Corrigan has two, which is testament to Harrison’s outstanding Michelin-star performance.

Harrison Spinks’ Hospitality Division is dedicated to crafting handmade beds exclusively for the hospitality sector. Featuring the company’s patented pocket spring technology and natural fillings, many of which are grown on its farm in Yorkshire, Harrison Spinks Hospitality Division mattresses and beds will offer your guests an unrivalled night’s sleep.

HARTDEAN LTD - ECOKNIT®

HCI

HEIRLOOM WAISTCOATS LTD

STAND 13

STAND 28

STAND 40

sales@hartdean.com www.hartdean.com

sales@hci-uk.co.uk www.hci-uk.co.uk

duncan@heirloomwaistcoats.co.uk www.heirloomwaistcoats.co.uk

EcoKnit® snag free quick drying towels and robes are the most technically advanced energy efficient terry towels in the world, they are guaranteed to save you money. 40% energy and 15% water savings together with  2 to 3 times longer product life, the savings pay for the product.

We are an experienced supplier of contract furniture based in the UK and are a favoured supplier of hotel furniture to the industry with a broad client base, including many of the major hotels throughout the UK and Europe.

First Impressions Count. Choose your new uniform from our range of Tweeds or Faux washable Tweeds made into a Classic waistcoat or an ”Apricoat” our exclusive washable lightweight waistcoat and Apron combined all garments are made to order in our own uk factory Ties/bow ties and aprons also available.

We are a professional ambience creator, specializing in adding luxury fragrance to designated area with tailor made systems. With our recently launched first of a kind in the industry - BlissSTREAMER, we are capable of providing consistency and high quality fragrance to smaller areas like rooms and washrooms.

OFFICIAL 2017 SHOW GUIDE 50

IHS_Pages Seminar test.indd 50

06/10/2017 14:30


137

Visit us on stand 07976 721 538

IHS_Pages Seminar test.indd 51

|

lynnmackie.co.uk

|

lynn@lynnmackie.co.uk

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES HERITAGE COLLECTION

HIGH LEVEL SOFTWARE

HOIST GROUP

STAND 88

STAND 38

STAND 337

sales@heritage-silverware.com heritagesilverware.com

sian.c@high-level-software.com www@high-level-software.com

info.uk@hoistgroup.com www.hoistgroup.com/en/

Since 1976 Heritage Collection have manufactured luxury tableware for the world’s top Hotels and Restaurants. The company continually innovates, developing new and interesting products for the hospitality industry.

High Level Software is the fastest-growing hotel software company in the UK and provides the complete hotel management solution. High Level’s system is cloud-based and offers a full PMS, online booking engine, channel manager (powered by SiteMinder RDX), rewards scheme, reporting suite and real-time EPOS connectivity.

Hoist Group is the complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High-Speed Internet Access, Conference services, TV & Content solutions, PMS and back-office software and other guest-facing amenities.

HOLLOWAYS OF LUDLOW

HOSPA THE HOSPITALITY PROFESSIONALS ASSOCIATION

HOTEL ART GROUP

STAND 51 www.hollowaysofludlow.com

STAND 307

Holloways of Ludlow specialises in unusual, unique and individual contemporary and traditional fittings and fixtures. We have become leaders in the design industry by consistently sourcing and supplying a wide range of lighting fixtures and fittings, furniture, bathroom fittings and fixtures and items for every aspect of your home.

hospa@hospa.org www.hospa.org

kelsey@hotelartgroup.com www.hotelartgroup.com

HOSPA helps hospitality’s Finance, Revenue Management and IT professionals develop careers, network with colleagues and keep up-to-date with industry trends. We offer a range of opportunities for members, from events – including HOSPACE (November 2nd, www.hospace.net) to extensive professional resources and current industry data through our magazine, The Overview.

HOSPITALITY INTERIORS

STAND 36

www.gearingmediagroup.com

STAND 74

A complete image search, design, printing, framing and manufacturing solution for the Hospitality and Care Home industries. Choosing wall art for your hospitality business can be a daunting task. As pioneers of the industry, Hotel Art Group offer a complete and bespoke service regardless of your business size.

HOTEL COMPLIMENTARY PRODUCTS LTD STAND 3

Hospitality Interiors is the only UK magazine which is completely focused on interiors for hospitality spaces. From hotels – whether large, boutique or independent – to restaurants, pubs, clubs and bars, Hospitality Interiors is published for owners and managers, interior designers and architects, purchasing and procurement and other key influencers in the hospitality design supply chain.

sales@hcp-ltd.com www.hotel-complimentary-products.co.uk

IN T ERIOR DESIGN FOR HOT ELS, RESTAURAN TS, BARS & CLUBS Issue 72 | July - August 2017

Supplier of toiletries and room essentials to the hositality industry. We have toiletry ranges to suit all budgets which includes the renowned brands Baylis & Harding and also Taylor of London. We are also the exclusive partner for Emberton Hospitality Products which include kettles, irons and Hair dryers.

Printed Light® by Barrisol®

HI72pages.indd 1

01/08/2017 19:17

OFFICIAL 2017 SHOW GUIDE HospInt.indd 1

IHS_Pages Seminar test.indd 52

52

28/09/2017 12:29

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES HOTEL DESIGNS

HOTEL PERFECT

HOTELKIT

STAND M5

STAND 212

STAND 181

updates@hoteldesigns.net hoteldesigns.net

sales@hotelperfect.co.uk www.hotelperfect.co.uk

james.king@hotelkit.net www.hotelkit.net

Across our various media platforms we discuss news from across the hotel and design industry, as well as reviewing hotels, hosting industry jobs and updates from our directory of suppliers with hoteliers, designers and industry specialists at the heart of everything we cover.

Using our collective experience & extensive knowledge of technology, Hotel Perfect brings you an all-encompassing hospitality package. Our range of products include our Property Management System (PMS), Direct Online Booking Engine, Channel Management, Hospitality EPoS, Guest Relationship Manager, Dashboard Reporting & an array of tools to help you maximise revenue & increase efficiency.

Hotel Operations & communications software to allow easy, quick and intuitive collaboration with all employees. hotelkit is the simplest way to organize your hotel.

HOTELPARTNER YIELD MANAGEMENT

HOTELSCOMBINED PTY LTD

HOTELTIME SOLUTIONS

STAND 353

STAND 156

STAND 274

www.hotelscombined.com

rho@hotelpartner-ym.com www.hotelpartner-ym.com

HotelsCombined is the world’s leading hotel price comparison platform, delivering deals from top travel sites like Booking. com and Expedia to over 400 million users. A 4x winners of the World Travel Awards, HotelsCombined also facilitates a book direct model for independent, small and large chain hotels.

info@hoteltime.co.uk www.hoteltime.co.uk

Established over 10 years ago in Switzerland, HotelPartner now have more than 350 clients in Europe. Our unique automated yield management system uses history, forecasts and competitor pricing to update online sales channels and is supported by a dedicated team of yield managers around the clock. www.hotelpartner-ym.com

HYPNOS

STAND 20

HOTELTIME UK Ltd offers state-of-the-art cloud-based software solutions to Independent hotels and groups with an emphasis on providing excellent customer service. Our cloud-based systems are currently running in more than 400 hotels and restaurants in eight countries worldwide.

IGNITUS LTD STAND 223

info@hypnoscontractbeds.com www.hypnoscontractbeds.com

info@ignitusgroup.com www.ignitusgroup.com

Multi award-winning bed manufacturer Hypnos returns to the Independent Hotel Show this year, showcasing its popular Beaumont pillow top mattress. Designed with the housekeeper in mind, the Beaumont requires no turning, just seasonal rotation, minimising housekeeping and maintenance to one side of the mattress. Also available on-stand will be the new London sofa bed. As part of Hypnos’ new range of sofa beds, the London is a true all-rounder. Its classic lines complement both traditional and modern room sets, providing ample sleeping space whilst occupying minimal footprint.

The Specialist IT infrastructure and Technology Solutions provider to the hospitality industry that caters to the needs of its customers not just by providing the right product but providing project management as standard when it is delivering its suggested solutions.

OFFICIAL 2017 SHOW GUIDE Hypnos.indd 1

IHS_Pages Seminar test.indd 53

53

04/10/2017 12:10

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES IJL BROWN COMMERCIAL

ILA SPA

IMPERIAL BATHROOMS

STAND 69

SPA 20

STAND 18

claire@ijlbrown.com www.ijlbrowncommercial.com

info@ila-spa.com www.ila-spa.com

sales@imperial-bathrooms.co.uk www.imperialbathroom.com

I & JL Brown are specialist furniture makers for the commercial and hospitality sector. Our workshops are based in Herefordshire where we make bespoke furniture for high end projects including Hotels, Restaurants and Clubs worldwide. Our showrooms are located in London and Hereford.

ila is a beyond organic skin and heart care brand with a range of highly potent products and spa treatments which work to channel the raw remedial power of Nature. Unsurpassed plant based ingredients and minimal processing ensure ila honours the earth’s most ancient and purest sources of energy.

The Imperial Bathroom Company is an independent Bathroom Manufacturing Company based in the heart of England that supplies classical bathroom products & fixtures to a worldwide marketplace. Using handcrafted manufacturing techniques in its manufacturing processes, the client ensures that they are getting something truly unique and special.

INDELIBLE BOUQUET

INFINIBLOOMS

STAND 268

info@infiniblooms.com www.infiniblooms.com

enquiries@indeliblebouquet.co.uk www.indeliblebouquet.co.uk Maria Del Mar owner of Indelible Bouquet brings you bespoke artificial flowers that are indestinquisable from fresh. We offer flexible, cost-effective and highly convincing fauna for clients wanting beautiful arrangements for their hotels, events, clubs and offices. We supply many industries, our clients include Pizza Express, Euromoney and Discovery Channel.

STAND 7

Infinity rose arrangements. Long lasting natural roses for the hospitality industry. Quality flowers that feel and look fresh and beautiful for many months without maintenance or water. Bespoke and cost-effective service to suit your needs and budget. Allergy free. One single, hassle-free delivery. Reliable floral business with established clients.

INSAFE INTERNATIONAL LTD

INSPIRE LOYALTY

INSTITUTE OF HOSPITALITY

STAND 73

STAND 208

STAND 284

sales@insafe.co.uk www.insafe.com

InfinnibloomsHE.indd 1 steve@inspireloyalty.co.uk www.inspireloyalty.co.uk

Insafe is the UK’s leading independent safe company. Our customers include retailers, leisure operators and financial institutions. We deliver, install and service safes and vaults throughout the UK. We designed our safes using the latest materials and technology. They are engineered, built and finished to the highest standards.

Inspire loyalty is a cloud based loyalty program used to reward and engage with regular hotel guests. Â We provide scanners, a loyalty app, branded loyalty cards and a very creative loyalty website to register, redeem points and read all about your amazing product and/or Amazon, Love2shop and Avios.

membership@instituteofhospitality.org www.instituteofhospitality.org

04/10/2017 12:10

The Institute of Hospitality is the international hospitality professional membership body for managers and aspiring managers who work and study in the hospitality, leisure and tourism industries. Membership benefits include targeted networking events, hospitality qualifications and extensive online quality resources such as free management guides, HQ magazine, webinars, e-Books and e-Journals.

OFFICIAL 2017 SHOW GUIDE 54

IHS_Pages Seminar test.indd 54

06/10/2017 14:30

Powerh


EXPERTS IN COMMERCIAL FITNESS EQUIPMENT STAND | SPA8 Powerhouse Fitness is the largest fitness equipment retailer in Europe, with over 70 stores and an unrivalled product portfolio, including Bodymax, Taurus, Life Fitness, Concept 2, WaterRower, Exigo, Matrix and Keiser.

PRICE MATCH PROMISE

OUR PASSION FOR FITNESS AND OUR ATTENTION TO DETAIL ALLOWS US TO DESIGN BESPOKE GYM SPACES FOR OUR CLIENTS

COMPLIMENTARY CAD DESIGN AND PLANNING

DEDICATED SUPPORT TEAM & AFTERCARE SERVICE 0% FLEXIBLE FINANCE, INCLUDING PAY NOTHING FOR 1 YEAR

IHS_Pages Seminar test.indd 55 PowerhouseFitness.indd 1

06/10/2017 14:02 14:30 29/09/2017


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES INVICTA INSURANCE SERVICES

JALU LTD

JAMES HALLAM

STAND 29

THE SUITE

STAND 357

juliet.kauffmann@jalu.co.uk www.jalu.co.uk

www.jameshallam.co.uk

www.invictainsuranceservices.co.uk Invicta Insurance Services Limited are an independent insurance broker offering insurance solutions for the hotel industry. From single hotels to chains we can offer a bespoke product as individual as your hotel.

Jalu designs unique sculptural floor lamps that provide an object of beauty during the day and ambient light in the evening, creating an enticing atmosphere through light, shape and texture. Designed to combine practicality with aesthetics, they challenge traditional thinking as to how to style your outdoor spaces.

JAMES HARE LIMITED

STAND 50

sales@james-hare.com www.james-hare.com

rachel@janesbeverages.com www.janesbeverages.com Janes Beverages Foodservice are a leading supplier of FREE LOAN cold drinks dispensers. We supply a vast range of products ranging from Fairtrade, Healthy (with Aloe  & Stevia), No added Sugar. Supplying the latest in coffee equipment partnered with Branded products. We supply, We sell, We service ...

JLA

JOE’S TEA CO. LTD.

STAND 213

STAND 311

Already the UK’s preferred choice in commercial laundry and catering solutions, JLA now offer commercial boilers and heating equipment with the flexibility and reliability you need. Visit our stand and ask about Total Care, our unique all-inclusive equipment supply and servicing package, perfect for busy hotels.

JANES BEVERAGES FOODSERVICE LTD STAND 340

Established in 1865 and specialising in silk. James Hare is a renowned British brand known for their exceptional quality and style, supplying sumptuous fabrics and luxurious wall coverings to all levels the contract sector, from luxury hotels and restaurants to super yachts.

JamesHare_HE.indd 1 info@jla.com www.jla.com

James Hallam is one of the UK’s leading providers of insurance to the hotel industry. We have worked with the sector since 1982 and are committed to improving the quality of our services and products as well as making a difference to the industry by our work with the Springboard Charity.

JUST DUCKS LTD STAND 346

hello@joesteacompany.com www.joesteacompany.com

04/10/2017 12:11 richard@justducks.co.uk www.justducks.co.uk

Award winning organic teas from the heart of London.The best whole leaf teas and herbal infusions meet good-to-go pyramid bags, tastebud brilliant flavour and proper London passion. NEW PRODUCTS launching at IHS! Come to our stand to be the first to try them and more info.

JustDucks is the UK’s largest supplier of character, collectible, race, printed and made to order rubber ducks. We can print your logo onto your choice of duck or produce the duck of your dreams - a completely original bespoke duck that is all about you! #sayitwithaduck

OFFICIAL 2017 SHOW GUIDE 56

IHS_Pages Seminar test.indd 56

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES KEYSTEP SOLUTIONS

KK BALERS

STAND 220A

sales@kkbalers.com www.kkbalers.com

sales@keystep.co.uk www.keystep.co.uk Keystep are providers of the latest generation contactless key card systems and kiosks that encode guests Smartphone’s to gain door entry. Traditional electronic door locking systems can be expensive to maintain. Opendoor offers greater functionality over traditional locking systems, at a fraction of the cost, providing a real alternative.

STAND 308

KK Balers are experts in Waste Management and established for over 35 years. We can provide you with the best solution to manage waste streams such as card, paper, plastic, glass bottles and food waste. You can reduce your waste disposal costs over time and develop a more efficient, cleaner method of waste disposal. By streamlining your waste management you will meet environmental obligations and health and safety requirements. We offer a free-site survey under no obligation to ascertain your individual needs. You can rent or purchase new and refurbished equipment, we can even arrange your waste collections. Visit us on stand 308 where we can discuss your requirements.

KK WATER PURIFICATION sales@kkwater.com www.kkwater.com

STAND 308

LA BOTTEGA DELL ‘ALBERGO STAND 186

KK Balers.indd 1

info@labottega.com www.labottega.com/en/

KK Water Purification is the leading provider of UV disinfection systems in the UK. To have complete confidence in the quality of the water you use in your hotel, for drinking, cooking, washing, bathing and pools & spas the installation of a UV disinfection system is recommended. We provide water softeners for mains water which reduces build-up of scale in pipes; produces luxurious bubbles in your bath, shower and wash basins and glassware will sparkle and shine. We supply water filters for your drinking water, which removes particulates that may affect health and eliminates unpleasant tastes and odours. Come and visit us on stand 308 so we can discuss with you how to improve water quality in your hotel.

26/09/2017 15:54

La Bottega, market leader in the cosmetic hotel amenities industry, is a creative hub of storytelling for the hotel world. We explore ways to create new levels of equity by partnering with our customers on a consultative journey to add value to the guest experience.

LA VIA DEL TÉ

LAPA CANINE AND SECURITY

LE DEUN LUMINAIRES UK

STAND 305

STAND 269

STAND 160

“La Via Del Te¨, brought to you by Stella Coffee and Tea, is one of Italy’s finest tea brands. La Via Del Te offers a wide range of premium whole leaf tea products for the Ho.Re.Ca. and retail markets with an Italian designer’s finishing touch to provide that extra wow factor.

and thoroughly professional specialist dog training company. Experts in Drug Detection, Explosive Detection, Bed Bug detection and bespoke search dogs to suit individual requirements.

Le Deun Luminaires is a French company specialising in refined and contemporary electronic lighting with low energy consumption. Our creations are designed and produced by our team in France. The initial steps of production take place in our Workshop in Poitiers and products are perfected in our Atelier in Paris.

KK Water Purification.indd 1 info@stellacoffeeandtea.com www.stellacoffeeandtea.com/la-via-del-te

28/09/2017 13:19 www.lapacaninesearch.co.uk uk@ledeun.com www.ledeun.com LAPA Canine Search is a vastly experienced

OFFICIAL 2017 SHOW GUIDE 57

IHS_Pages Seminar test.indd 57

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES LEAFLIKE

LIBERTY-I

LINESCAPES

STAND 99

STAND 263

STAND 268

s.abernethie@leaflike.co.uk www.leaflike.co.uk

James.Parker@liberty-i.com www.liberty-i.com

contact@linescapes.co.uk www.linescapes.co.uk

Leaflike deliver creative planting and floristry to enhance the arrival experience for leading hotel groups across the UK, as well as other boutique and bespoke hotels and country houses.

Liberty-i are a key supplier to both large and independent hotel groups across the UK. Key services include:• Hospitality (Public Access) WiFi,with customisable log-in portals • Hotspots • Live event solutions covering conferences, awards and festivals • IPTV in room entertainment systems • Business Broadband • Networking & Communications • IT Consultancy and support

Linescapes specialises in highly detailed architectural portraits of iconic buildings, landmarks and bespoke commissions. Set up in 2014 by former architect Amalia Sanchez de la Blanca, Linescapes offers a range of architecture-inspired prints, cards and gifts.

LINWOOD FABRICS

LOMBOK

STAND 21

trade@lombok.co.uk www.lombok.co.uk

contracts@linwoodfabric.com www.linwoodfabric.com Designers and suppliers of beautiful fabrics and wallpapers.

LOOMIS UK LTD STAND 226 info@uk.loomis.com www.loomis.co.uk

STAND 277

Lombok has been the master of producing hand crafted furniture for nearly 20 years. Furnishing many of the country’s leading boutique hotels and restaurants, the versatile designs are made in the Far East using specially selected woods and reclaimed materials. The result is a unique look to make your guests feel truly at home.

LSI ENERGY STAND 334

Lombok.indd 1 enquiries@lsienergy.com www.lsienergy.com

Loomis is the UK’s premier cash management specialist and we help manage the public flow of cash in society. We provide cash management solutions that save you money, protect you from fraud and attack, and provide the means to analyse your cash flow down to the last penny.

Save on your utility costs & join the thousands of others already benefiting from LSI Energy. It’s quick and our dedicated team of experts will do all the hard work. Simply tell us your needs; electricity, gas, water or telecoms and our experts will source prices from our trusted suppliers.

LUCY ROBINSON PUBLIC RELATIONS 25/09/2017 STAND 106B

16:04

lucy@lucyrobinsonpr.com lucyrobinsonpr.com We create newsworthy, bespoke and fully integrated traditional PR, Influencer Marketing and Social Media campaigns, to help independent hotels connect with their customers on every level. Campaigns are flexible, efficient and cost effective. Come and meet with Lucy at stand 106A to find out more.

OFFICIAL 2017 SHOW GUIDE 58

IHS_Pages Seminar test.indd 58

06/10/2017 14:30


The Complete Interior Furnishings Solution ACCESSORIES | LIGHTING | TEXTILES | FURNITURE | MIRRORS | UPHOLSTERY

Come along and see us on stand 163

We stock an extensive collection of complete furniture ranges perfect for everything from five star luxury to boutique retreats. Create the look of luxury, glamour or elegant charm with our full range of accessories and finishing touches. Skilled in house design team to create bespoke pieces to meet your exact requirements.

01795 439159 | www.gallerydirect.co.uk | Stand 163

IHS_Pages Seminar test.indd 59

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES LYN OAKES LIMITED

STAND 242

LYNX PURCHASING STAND 301

sales@lynoakes.co.uk www.lynoakes.co.uk

savings@lynxpurchasing.co.uk www.lynxpurchasing.co.uk

Lyn Oakes welcome you to join them at The Independent Hotel Show. Find the team, headed by Simon Oakes, on Stand 242 to discover more about their fantastic hotel uniforms, apt for gentlemen and ladies at corporate and boutique hotels. Showcasing new designs that will ensure a smart, sophisticated and professional look for your hotel, look no further to stand above your competitors. With a traditional British approach to service and quality, Lyn Oakes specialize in bespoke tailored designs unique to the essence of your hotel, and to the aspirations, aesthetic, and budget requirements you desire.

Lynx Purchasing works with over 2,200 hospitality and catering operators to match them with the best suppliers and get the best possible prices on food and drink, as well as essential products and services. Lynx’s buying experts help operators buy better and save time and money, year after year.

LYNN MACKIE

STAND 137

MADOR ARCHITECTS STAND 158

lynn@lynnmackie.co.uk LynOakes_HE.indd 1 www.lynnmackie.co.uk

04/10/2017 12:11 charles@mador.co.uk www.mador.co.uk

Lynn Mackie is a London based high end “look” bespoke uniforms brand creating functional fashion led garments for restaurants, hotels, retail spaces, event and corporate companies. Our clients are at the top end of the hospitality industry. Renowned luxury hotel groups such as 4 Seasons, Jumeirah Carlton Tower, Doyle Collection, Beaver brook, Norman Hotel and retail spaces, events companies and corporates such as Fortnum & Mason, Rhubarb and Coutts are some of our clients.

bespoke

Mador Architects have established themselves as a leading designer of countryside leisure projects in the UK. The practice is experienced in all aspects of hotel, resort, country club and holiday village [including lodges] design and construction. The practice handles all aspects of planning, design, interior fit-out and construction contract administration.

MANOR ART LTD STAND 190

LynnMK_HE.indd 1 orders@manorart.co.uk www.manorart.co.uk Manor Art Ltd are one of the U.K’s leading contract artwork manufacturers and installers. Working nationwide across the healthcare and hospitality sectors our client base includes Travelodge, Bupa, Marriott, Malmaison, Hotel du Vin, Arora Hotels, Cairns hotels, Kew Green and many others See us at www.manorart.co.uk

MARCO PIERRE WHITE RESTAURANT FRANCHISING 04/10/2017 STAND 97

keyana@blackandwhitehospitality.com www.blackandwhitehospitality.com Black and White Hospitality own the franchise rights to five Marco Pierre White brands: Wheeler’s of St James’s, MPW Steakhouse Bar & Grill, Marco’s New York Italian, Mr White’s English Chophouse and Bardolino. BWH currently operates in 31 restaurants and has become known as the F&B solution for hoteliers.

MARUSSIA BEVERAGES STAND 273

12:12 info@marussiabeverages.com www.marussiabeverages.co.uk Marussia Beverages UK are importers and distributors of the finest spirits from around the world. Since 1984 we have been sourcing wonderful premium spirits to share with you and your customers. From London dry Gin to traditional Cognac and Armagnac; these are just a taste of the spirits we supply.

OFFICIAL 2017 SHOW GUIDE 60

IHS_Pages Seminar test.indd 60

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES MASTER INTERIORS UK LTD

MATRIX FITNESS

MATTISON CONTRACT BEDS

STAND 347

SPA 2A

STAND 54

info@masterinteriors.co.uk www.masterinteriors.co.uk

lucy.bowyer@matrixfitness.co.uk www.matrixfitness.co.uk

info@mattisoncontractbeds.co.uk www.mattisoncontractbeds.co.uk

”Quality in Quantity” is our moto. Master Interiors offers business a bespoke soft furnishing service that is a cut above the rest. We are one of the UK’s largest manufacturers of a wide range of specialists, commercial, interior design products for the contract market. Our hallmark is quality craftsmanship.

Matrix Fitness the fastest-growing commercial fitness brand in the world - is the commercial division of Johnson Health Tech. Matrix comprises a complete range of premium, commercial-grade cardiovascular and strength-training equipment for health clubs and other fitness facilities.

Mattison Contract Beds, with a range designed exclusively for the contract market, is one of the industry’s leading manufacturers of contract beds with over 150 years of experience. They have an extensive portfolio of clients ranging from top hotel chains, universities, schools and cruise ships, through to interior designers.

MATTRESSMAN

MEDIA CARRIER

STAND 60

STAND 276

MEETING INDUSTRY ASSOCIATON

contracts@mattressman.co.uk www.mattressman.co.uk

www.media-carrier.com

STAND 356

Media Carrier supplies the travel industry through its digital media library “Media Box” with international newspapers and magazine from 44 countries in 29 languages. More than 1,500 hotels worldwide (e.g. Intercontinental Hotels & Resorts, Mandarin Oriental or Sofitel) and airlines e.g. Lufthansa Group, Virgin Atlantic successfully use Media Carrier’s innovative e-paper service.

info@mia-uk.org www.mia-uk.org

MELITTA PROFESSIONAL COFFEE SOLUTIONS

MENS SOCIETY

STAND 314

www.wholesale.menssociety.com

www.melitta.com

Like a lot of businesses, ours was founded at the kitchen table. Ambitions were dreamt around it and products made at it. The business has grown and we work with some of the world’s top retailers but we still make everything by hand, in Britain. We’re super proud of that.

We’re a proud supplier of mattresses to Private Landlords, Leisure Parks, Hotels and more. Since all our customers’ needs are different, we’ve made sure our trade mattress range caters to all budgets, so get in touch with our Contracts team for the very best deals!

MELIN TREGWYNT STAND 152 amanda@melintregwynt.co.uk www.melintregwynt.com With styles ranging from bold contemporary to more classic traditional designs, Melin Tregwynt blankets throws and cushions can be found in boutique hotels and designled stores worldwide. The company offers a design and manufacture service. Clients have the opportunity to create own label and customised designs in short runs.

Melitta stands for expertise in all aspects of coffee and coffee preparation, with over 100 years of history and tradition. As a manufacturer of professional coffee machines with a global sales and service network Melitta Professional Coffee Solutions is an acclaimed full-range provider in the hotel sector. We are your expert supplier and partner; targeted, service orientated with exclusive technology

The Meetings Industry Association (mia) is the leading association supporting and growing the meetings and events industry in the UK and keepers of AIM accreditation, the UK’s only recognised quality standard for the meetings industry. We support members with advice, research and training to help grow and strengthen your business.

STAND 219

OFFICIAL 2017 SHOW GUIDE 61

IHS_Pages Seminar test.indd 61

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES MERLIN ENVIRONMENTAL SOLUTIONS

MINT LINEN STAND 224

MONTCALM INTERNATIONAL LTD

STAND 15

info@mintlinen.com

SPA 3A

tim@merlinenvironmental.co.uk www.merlinenvironmental.co.uk

Linen hire and commercial laundry for the hotel and hospitality industry.

admin@montcalmcare.co.uk www.montcalmcare.co.uk

Merlin Environmental Solutions Limited is the largest and longest standing bed bug detction company in the Uk and Mainland Europe.

MOPOSA VENUE

Montcalm is an Anglo-Japanese company specialising in equipment for rehabilitation and relaxation. We will be showing our Dry Hydro Massage Bed for relaxation and wellbeing. as perfected by Japanese ingenuity.

MOSAIC SPA AND HEALTH CLUBS

MUEHLDORFER GMBH & CO. KG

STAND 339 www.moposavenue.com

SPA 12A

Moposa Venue is a world-class software which helps over a hundred wedding venues to manage their wedding enquiries and bookings more efficiently creating huge cost and time savings and increasing wedding bookings. The award-winning software also provides excellent data & financial reporting to help you track both enquiries & bookings.

www.mosaicgroup.co.uk

bett@muehldorfer.com www.muehldorfer.com

Mosaic Spa & Health Clubs provide total support to deliver a profitable spa. Five easy steps to deliver your successful spa! 1 | Concept, Design and Plan 2 | Project Management & Construction 3 | Recruit & Motivate Great Team 4 | Efficient Digital Marketing 5 | Manage & Operate

Muehldorfer, family owned company, est. 1920 in Haidmuhle, Germany, Bavaria, is market leader in manufacturing finest bedding for top class hotels worldwide. First class quality down and feathers, cleaned in the fresh, soft and calcium-free water from Bavarian Forest Mountains, guarantee the highest degree of filling volume and long life cycle.

MULTIPANEL

MUST HAVE BINS

NATURALMAT

STAND 94

STAND 108

STAND 198

info@multipanel.co.uk www.multipanel.co.uk

info@musthavebins.co.uk www.musthavebins.co.uk

mark@naturalmat.co.uk www.naturalmat.co.uk

Multipanel, leading waterproof interior decorative panel product, makes complete or partial waterproofing of spaces quick and easy. Regularly specified by major hoteliers, Multipanel comes in a wide range of options and finishes.

Luxury room accessories , waste paper baskets, tissues, trays and more.

At Naturalmat, we don’t just make mattresses, we make the very best and most comfortable natural fibre and organic mattresses from our purpose built premises on the banks of the River Exe in the heart of Devon. Since 2001 we have been using entirely sustainable and renewable raw materials to produce a premium, long lasting product that we are proud to supply to some of the leading hotels of the world. All our mattresses are made by hand in our purpose-built factory in Topsham, on the banks of the River Exe, Devon. We believe that people, not machines, make a superior, longer lasting product.

STAND 111

OFFICIAL 2017 SHOW GUIDE 62

IHS_Pages Seminar test.indd 62

06/10/2017 14:30

TheKno


IHS_Pages Seminar test.indd 63 TheKnow.indd 1

06/10/2017 09:33 14:30 02/10/2017


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES NELSON CATERING EQUIPMENT

NESPRESSO UK LTD

STAND 58

Fraser.Chainey@nespresso.com www.nespresso.com/pro

STAND 184

allan@nelsoncatering.co.uk www.nelsoncatering.co.uk With 35 years’ kitchen design experience, Nelson provides cleverly thought through solutions which allow the ultimate kitchen layout to be achieved every time. Nelson supplies and installs all the UK’s leading brands of catering equipment as well as its own warewasher range and provides a bespoke stainless steel fabrication service.

Choosing Nespresso for your hotel is a symbol of your passion for excellence. We provide a full range of robust machines and coffees in high volumes to meet the specific needs of your business. Our integrated solutions approach includes providing for guest bedrooms, meeting room lounges and restaurant bars.

NICK MUNRO

NOVUS TEA

STAND 329

sales@dailygrindimports.com www.novustea.co.uk

orders@nickmunro.com www.nickmunro.com

sales@nobleisle.com www.nobleisle.com

STAND 41 infouk@newbook.cloud www.newbook.cloud NewBook’s reservation and property management system which leverages the power of Saas and cloud computing, is a highly intuitive PMS. We are revolutionising how hotels, aparthotels and apartments manage their bookings. NewBook is constantly upgrading to ensure we are the best system available, anywhere.

STAND 131

Novus award winning tea is the definitive premium tea collection for Hotels. A fantastic range of premium quality leaf teas, presented in loose leaf or biodegradable pyramid bags. Elegant display material with bespoke options, glassware and tea accessories are all supported by first class training programmes. Support options available to hotels looking to improve their tea offer. Why not visit us on Stand 131 for a sample of our award winning tea!

NOBLE ISLE STAND 110

NEWBOOK PROPERTY MANAGEMENT SYSTEM

OD PROJECTS

OMNITEC SYSTEMS

STAND 195

STAND 292

NOVUS.indd 1 www.odprojects.co.uk

Noble Isle, a distinctive and exquisite modern bath & body brand, made in the UK and inspired by the natural and cultural riches of the British Isles.

A Construction, Refurbishment and Fit-Out Contractor working in a number of sectors, but predominately Hotel & Leisure. We are unique in our approach and delivery in that we can work with our clients providing design support and advice to develop a project from a limited brief to an vision.

mike.jackson@omnitecsystems.co.uk www.omnitecsystems.co.uk

04/10/2017 12:12

Omnitec Systems designs and manufactures market leading hospitality products including door locks, safes, mini bars and energy saving devices.

OFFICIAL 2017 SHOW GUIDE 64

IHS_Pages Seminar test.indd 64

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES ONE WORLD

OPTIAT

STAND 16

SPA 14

sales@one.world www.one.world

contact@optiat.com www.optiat.co.uk

For the last 25 years One World has sold beautifully crafted and curated ranges of furniture and homeware. Throughout its existence the company has always stayed true to one very simple idea; Love what we do, with people we love.

Welcome to Optiat, the nature-friendly beauty company. We give new life to ingredients that would otherwise be discarded. We create quality, non-toxic beauty products using skinloving, natural ingredients.

ORBISS

ORIGINAL BOOK WORKS (OBW)

OUT OF EDEN

STAND 22

sales@outofeden.co.uk www.outofeden.co.uk

STAND 67 hello@orbiss.co.uk www.orbiss.co.uk With more than 35 years experience working with the hotel industry, we specialise in supplying and installing guestroom phones, inroom TV and entertainment systems and social wifi. Clients include the Gleneagles Hotel, Lympstone Manor, Cafe Royal in London, Belmond Le Manoir aux Quat’Saisons, Fifteen Cornwall and Marriott Hotels and Resorts.

PACIFIC INFOTECH STAND 209 info@pacificinfotech.co.uk www.pacificinfotech.co.uk Specialists in delivering bespoke IT support, website design & SEO services for the hotel and hospitality industry, Pacific Infotech`s Microsoft Certified consultants work with businesses across the UK to get the very best results from their infrastructure.

ORACLE CORPORATION UK LTD STAND 155

sales@originalbooks.net originalbooks.net OBW faithfully reproduces the appearence of antique leather books, every product created by us is masterfully crafted by hand in the UK. Our design department is available to discuss your latest project and guide you through the process. We work with architects, designers and the public to create stunning spaces.

oraclehosp_ww@oracle.com www.oracle.com/hospitality Oracle Hospitality provides leading cloud applications and hardware for the hospitality industry. Our hotel management, point-ofsale, distribution, mobility, food & beverage and reporting solutions are utilised by hotel operators globally. Using 35 years of industry expertise, Oracle Hospitality helps you deliver exceptional guest experiences while cutting IT cost and complexity.

STAND 81

You’re safe in the hands of the UK’s most popular one-stop-shop for hospitality products with a huge range including mattress protectors, blankets, runners, duvets, pillows, bedlinen, towels, robes, slippers, welcome folders, hairdryers, luggage stands, bins, kettles, trays, toiletries, room beverages, biscuits and much more. Call 01768 372 939 now.

PEKALP OF LONDON CONTRACTS LTD

PETSPYJAMAS

STAND 52

florence@petspyjamas.com www.petspyjamas.com

sales@pekalp.co.uk www.pekalp.co.uk Pekalp are heading manufacturers and designers of SOFAS, SOFA-BEDS, TUB and DINING CHAIRS. As members of BCFA, Pekalp have been supplying hospitality markets for over 40 years from the London-based factory. Quality Assurance with 5-year guarantee, exceptional service and prompt delivery make Pekalp the ideal solution for all seating requirements.

STAND 215

PetsPyjamas is the number 1 online destination for dog-friendly travel. Dogs and their owners can choose and book from over 2,000 hotels, cottages, country houses and B&Bs around the UK and Europe where pet-friendliness is guaranteed. And helping them every step of the way is our dedicated Pet Concierge team.

OFFICIAL 2017 SHOW GUIDE 65

IHS_Pages Seminar test.indd 65

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES PHOENIX SAFES

PLANDAY

STAND 130

STAND 204

PLATINUM RECRUITMENT CONSULTANCY

richard.matthews@phoenixsafe.co.uk www.phoenixsafe.co.uk

www.Planday.com

STAND 134 hello@platinum-hospitality.co.uk www.platinum-hospitality.co.uk

Phoenix is one of the oldest UK manufacturers of safes, dating back to 1799. We offer a range of quality security, fire and data safes, designed to the highest industry standards. To date we have never had a fire safe fail. Visit us at stand 130 for more information.

A leading hospitality and catering recruitment agency, specialising in the supply of top industry professionals into the Hospitality market. With dedicated in-house recruitment teams catering for all types of hospitality Platinum Recruitment has both the ability and expertise to offer temporary and permanent careers within every type of hospitality venue.

PMD TEA

POWERHOUSE FITNESS

PR HOME

STAND 143

SPA 8

STAND 135

d.silva@pmdtea.co.uk www.pmdtea.com

AdamT@powerhouse-fitness.co.uk www.powerhouse-fitness.co.uk

sales@prhome.co.uk www.prhome.co.uk

P.M.David Silva & Sons have been working with Tea Plantations since the British Plantation Raj. Our family business started on Brunswick Estate, in the Maskeliya Valley, Ceylon. We remain a family company providing a range of single estate tea, tea bag, tea training and support to the UK’s finest hotels.

Powerhouse Fitness is part of Sport-Tiedje the largest fitness equipment retailer in Europe. We have an unrivalled buying power and brand portfolio including BodyMax, Taurus, Life Fitness, Concept 2, Exigo, Matrix, cardiostrong and Keiser. We work with our partners to create some of the best fitness facilities in the UK.

Pr Home have been supplying contemporary furniture and accessories for inside & out since 1989, all unified by the Pr Home aesthetic. With 99% of our furniture designed in house our products are built to withstand the rigours and demands of commercial use without scarificing on style.

PREMIER SOFTWARE

PRINTED CHOCOLATES

SPA 7

info@printedchocolates.co.uk www.printedchocolates.co.uk

info@premiersoftware.co.uk www.premiersoftware.co.uk Core by Premier Software (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industry. Premier’s flagship business management solution, Core is PCI-DSS certified and accredited by SEPA. It also integrates with existing PMS systems.

STAND 109

Someone once said “Anything is good if it’s made of chocolate” and we couldn’t agree more. We would even dare to go one step further and say “Anything is good if it is printed ON chocolate“ Printed Chocolates –are exactly what they say, we print directly onto chocolate. It’s all edible, it tastes gorgeous and looks amazing. This unique idea is ideal for Corporate Gifting, Weddings, Events and Retail as well as special occasions like Birthdays and Christmas gifts. Surprise and delight your customers with a luxurious, delicious handmade gift which faithfully reproduces your logo/image/photo onto delicious Belgian chocolate. Contact Details: Lee Ann Smith Mob: 07469 841708

OFFICIAL 2017 SHOW GUIDE PrintedChocolates.indd 1

IHS_Pages Seminar test.indd 66

66

04/10/2017 12:13

ProAuctions.indd

06/10/2017 14:30


Valuations Disposable Sale Results

Hospitality, Catering & Leisure Pro Auction are Europe’s leading specialist auctioneers and valuers of FF&E, M&E, catering, hospitality and processing equipment. Auctions are conducted on a regular basis, throughout Europe in the Hospitality, Catering & Leisure sectors.

T: +44 (0) 1761 414000 E: info@proauction.ltd.uk W: proauction.com

ProAuctions.indd 1

IHS_Pages Seminar test.indd 67

05/07/2017 11:21

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES PRINCE & SONS TEA

PRO AUCTION

PROVENUE

STAND 264

STAND 303

STAND 85

simon@princeandsonstea.com princeandsonstea.com

info@proauction.ltd.uk www.proauction.ltd.uk

info@provenuetraining.com www.prosolutionstraining.co.uk

Prince & Sons is an award winning tea company offering fuso pyramid bags, loose leaf and individual wraps.

Pro Auction are the Worldwide leaders in the valuation, sale and disposal of surplus FF&E / M&E - we assist hotel owners and operators with surplus assets, following refurbishment, change of operator or closure Our team specialise in the management of the entire project with an impressive portfolio of clients.

ProVenue is a comprehensive learning management & compliance system that has been created by hospitality professionals for venues of all types, with CPD accredited courses in all aspects of Hospitality & Wedding Planning. In addition, we have comprehensive tools such as: Learning Manager; Incident Manager; Performance Manager & Risk Manager.

PURE TISANES

RBS

REFOOD

STAND 299

STAND 304

STAND 352

enquiries@puretisanes.com www.puretisanes.com

ian.morgan@rbs.co.uk rbs.co.uk

info@refood.co.uk www.refood.co.uk

A totally new concept in herbal teas, Pure Tisanes is an innovative Sussex-based company that takes the finest fresh ingredients, snap frozen, to create the most delicious infusions. Hand blended to make every sip a uniquely refreshing experience, Pure Tisanes presents a highly superior alternative to dried herbal teas.

At The Royal Bank of Scotland, we work closely with our customers. We use our local knowledge and sector expertise to help fulfil your ambitions. Our promise is to make banking simple, leaving you free to concentrate on what’s important to you the success of your business.

The UK’s leading food waste recycling specialist provides a greener, safer, cheaper alternative to landfill. ReFood’s unique service offers an end-to-end solution that converts food waste into renewable energy and biofertiliser, reducing your food waste disposal costs by up to 47%*. *Based on April 2017 landfill vs volume weight.

REM

SPA 10

sales@rem.co.uk www.rem.co.uk

RETROTOUCH ELECTRICAL PRODUCTS STAND 248

For almost 100 years REM have been instrumental in creating working environments for the Salon industry. From it’s origins as a manufacturer of Hairdressing Equipment it has now evolved into the company we now recognise as REM now offering a full range of furniture for the Salon, Barber and Beauty Industry. The REM Factory based in Nelson, Lancashire houses a 4000 sq ft Showroom displaying their array of British made furniture. By appointment you can arrange to visit the Showroom to browse or even discuss your own project with a member of the REM Design Team. Services also include Bespoke Reception areas and Spa related furniture for Treatment Rooms.

sales@retrotouch.co.uk www.retrotouch.co.uk Retrotouch a UK company that designs and manufactures electrical products for hotel-rooms. The Boutique and Lithe Audio ranges delivers maximum use of technology and product life durability, with sleek modern looks perfect for new hotel rooms or for hotels updating their rooms.

OFFICIAL 2017 SHOW GUIDE REM_HE.indd 1

IHS_Pages Seminar test.indd 68

68

04/10/2017 12:14

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES REVIEW FILTER

REVIEW PRO

RIGO SPA

STAND 339A

STAND 166

SPA 1

info@reviewpro.com www.reviewpro.com

RicoPegasiou@rigospa.com www.rigospa.com

ReviewPro is the leading provider of Guest Intelligence solutions to independent hotel brands worldwide. The company’s suite of cloud-based solutions includes Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS), which enable clients to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses.

Specialists in bespoke pools (whether pre-manufactured offsite in our factory or reinforced concrete construction onsite), spas, saunas, steam rooms, and therapy suites. We undertake all projects for residential & commercial sectors and offer a full ˜turn-key’ service. Producing over 200+ tiled spas and pools in 2015-16, we are UK’s largest manufacturer.

RMS EUROPE LTD

ROUGH OLD GLASS

STAND 79

info@rougholdglass.co.uk www.rougholdglass.co.uk

jsw@rmscloud.co.uk www.rmscloud.co.uk RMS is a global software company that has been at the forefront of property management systems for over 30 years. There are now over 5,000 properties in 25 countries taking advantage of the unique ability to have online bookings, channel management and a front office system in a single application.

RUARK AUDIO LTD STAND 136 david@ruark.co.uk www.ruarkaudio.com

We work closely with Architects, Interior Designers, Specifiers and the Hospitality Industry worldwide to manufacture panelled antiqued mirror walls, signage, and bespoke, ready to hang framed mirrors for the hotels, bars, yachts and residential homes alike. We provide prompt and competitive quotations whether it be for single pieces, or packages for larger projects. All of our mirror finishes are individually silvered and distressed and frame mouldings are gilded and decorated by hand. Everything is made to your size specifications.

RUBBERMAID COMMERCIAL PRODUCTS

RUG MAKER LTD

STAND 191

info@rug-maker.com www.rug-maker.com

ROG_HE.indd 1

Since launching our first R1 radio in 2006 our models have quickly become regarded as the finest available, gaining critical acclaim. Today our products are stocked by leading department stores, quality audio retailers and are found in the bedrooms of the world’s most distinctive hotels, such as The Savoy, London.

STAND 83

jerome.durand@newellco.com www.newellco.com Rubbermaid Commercial Products is a manufacturer of innovative, solution-based products for commercial and institutional markets worldwide. Since 1968, RCP has pioneered technologies and system solutions in the categories of sanitary maintenance, waste handling, material transport, washroom hygiene, and safety products.

STAND 154

04/10/2017 12:14

Rug Maker are a bespoke hand made rug and carpet manufacturer, also making tapestry’s and flat weaves in Nepal, India and China.

OFFICIAL 2017 SHOW GUIDE 69

IHS_Pages Seminar test.indd 69

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES SAINT AYMES

SALCOMBE GIN

SALTO SYSTEMS

STAND 235

STAND 354

STAND 25

www.saintaymes.com

ilovegin@salcombedistilling.com www.salcombegin.com

k.carey@saltosystems.com www.saltosystems.com

Exceptionally smooth, distinct and complex. Handcrafted from the finest English wheat spirit, Dartmoor water and thirteen handsourced botanicals on ‘Provident’, a beautiful 450l copper still in the coastal town of Salcombe, Devon.

Salto Systems is the access control choice for over 6000 luxury, boutique and chain hotel customers worldwide. Our state-of-the-art electronic access control solution provides virtually ‘keyless’ properties that are secure as well as smart to own, operate and manage.

With a mission to make every moment beautiful, we create chocolates that are almost too beautiful to eat. Hand painted with 23ct gold, enriched with opulent colour & inspired by artistic greats, Saint Aymes British handmade chocolates stand alone as structures of art for those who appreciate iconic beauty.

2017 awards: Gold World Gin Awards Double Gold San Francisco World Spirits Three stars The Great Taste Awards

SEALY UK

SEARCHLIGHT

SECUREFAST PLC

STAND 254

STAND 92

STAND 325

contracts@sealy.co.uk www.sealy.co.uk/contracts

sales@searchlightelectric.com www.searchlightelectric.com

duncan@securefast.co.uk www.securefast.co.uk

Sealy is the World’s No. 1 bed brand and our range and has been designed with over 50 years’ experience in the hospitality market. We offer direct factory prices, free delivery, no minimum order quantity and a wide range of comfort options, base height and fabrcis. Award-winning customer service.

An established & recognised supplier of decorative lighting to leading lighting stores & retail chains in the UK and distributor to over 50 countries worldwide.

Securefast are a UK manufacturer of hotel locking systems, offering conventional and bespoke locking option. Designed and made in the UK our range of products include locks for both bedroom doors and leisure club lockers as well as energy saving switches and building management systems.

SECURICOT

STAND 257

sales@securicot.com www.securicot.com

SHAPE LONDON AND FRAHER ARCHITECTS STAND 270

The Securicot® Baby Listening System, is now available to the luxury and wedding venue hotel sectors. Dectel Ltd. is launching its new product Securicot® following the successful installation of two trial systems working very satisfactorily at Calcot Manor and LFH’s Fowey Hall for over a year. Securicot® is aimed at hotels wishing to increase their revenue by being able to attract families by offering a safe secure reliable Baby Monitoring system for their guest rooms, enabling the parents to make more use of the chargeable facilities within the hotel.

www.shapelondon.co Our services cover the design, project management and delivery of high end commercial internal fit outs, ranging from restaurants to bars and boutique hotels. This includes the installation and fit out of all joinery items. Shape has a team of talented modellers, joiners and fitters, so that every client’s expectation is met successfully.

HB

OFFICIAL 2017 SHOW GUIDE SecuricotHE.indd 1

IHS_Pages Seminar test.indd 70

70

Fo

04/10/2017 12:15

06/10/2017 14:30


HiH33

HBN22

HWL83

A WAKE-UP OPTION FOR EVERY HOTEL. HiH33: LCD Triple Display Alarm Clock with individual dimmer control and Dual USB Charging for convenient charging. HBN22: NFC Bluetooth FM Clock Radio with Speakerphone and Dual USB Charging and Space saving design fits into any room. HWL83: Triple Display NFC Bluetooth Alarm Clock with Speakerphone, Qi Wireless Charging pad and Dual USB.

VISIT US ON

STAND 189

Room Solutions For more information, contact Pradeep Kotak at sales@globalentertainment.co.uk Tel: +44 (0) 208 953 0160 www.hoteltv.co.uk Š iHome is a registered trademark of SDI Technologies, Inc. iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. All other marks are trademarks of their respective owners.

IHS_Pages Seminar test.indd 71

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES SHOTT BEVERAGES

SIGNPOST GUIDES

SIMBA SLEEP

STAND 59

STAND 256

STAND 2078

verity@shottbeverages.co.uk www.quarterpast.com

info@specialistguides.com www.signpost.co.uk

www.simbasleep.com

The QuarterPast range are uniquely New Zealand, each made with quality ingredients sourced from local suppliers and mixed with water sourced from a naturally occurring, artesian aquifer in Petone, Wellington

Published since 1935, the Signpost Guide is the UK’s longest running annual guide to the country’s premier hotels. Whether you are looking for luxury country house hotels set in beautiful grounds, small hotels with log fires or smart townhouse hotels with 21st century facilities, Signpost has something for all tastes.

SITE MINDER

SKY

STAND 78

hotels@sky.uk www.business.sky.com/hotels

info@siteminder.com www.siteminder.com Founded in 2006, SiteMinder is a leader in hotel distribution technology, constantly challenging the status quo to provide innovative cloud-based products that allow hotels to connect with their customers. Our exceptional product suite and client support ensure that we’re the partner of choice for over 26,000 hoteliers in 160 countries.

SKANDINAVISK STAND 205 hej@skandinavisk.com www.skandinavisk.com

The Simba Hybrid® with a unique combination of 2,500 conical pocket springs and responsive memory foam. We created our mattress after extensively testing it with The Sleep to Live Institute whose research is based on profiling more than 10 million people and 180 million body profile data points.

STAND 228

Sky offers hoteliers a range of flexible products to keep guests entertained. With an unrivalled choice of channels in room, offering everything from the latest blockbusters to award-winning dramas and world-class sport - guests can enjoy the shows they know and love - just as they can at home. There’s also plenty of unmissable sports action across ten dedicated Sky Sports channels to enjoy in the bar. Plus, keep guests connected with fast, reliable and easy to use WiFi from Sky. It’s all part of delivering the best experience for guests and driving revenue for the business.

SMART FIRE LTD

SMARTEV

STAND 48

STAND 157

SKYHE.indd 1 www.smartfireuk.com

Stories to remember, fragrances to discover, designs to keep.

customerservice@smartev.co.uk www.smartev.co.uk/

04/10/2017 16:19

SmartEv are providers of Electric Vehicle Charging Solutions to the Hotel and Leisure industry. We supply and install attractive and innovative floor and wall-mounted electric vehicle chargers. Online and free-to-charge solutions tailored to your requirements. Buy with confidence from SmartEv- wide product range, professional installation team, and fantastic technical assistance.

OFFICIAL 2017 SHOW GUIDE 72

IHS_Pages Seminar test.indd 72

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES SOFTCORE LONDON

SPA CREATORS

STAND 283

SPA 9

www.softcoreldn.com

alistair@spacreators.co.uk www.spacreators.co.uk

Combining colour, texture, and tongue in cheek humour, SoftCore is inspired by the music we heard, the people we met, and the rubbish we chatted during those late nights, missing days and painful recoveries. SoftCore leads a generation of wreckheads, reformed wreckheads or just people that like nice things.

STAGE SYSTEMS (HAVELOCK EUROPA PLC)

Spa Creators Ltd design, develop and deliver award-wining spas for the luxury independent hotel market. Find out about the new spa concept ’Spashell’ which provides a total spa solution for 25+ bed hotels who require a cost efficient spa, with reduced planning restrictions and significant cost benefits over a traditional build.

STAND 281 info@stagesystems.co.uk www.stagesystems.co.uk Portable staging from Stage Systems creates temporary performance platforms. The Pooldek elegant hard floor pool cover fits over a swimming pool, transforming from pool to party in less than a day! New - the Q-link chair and the Q-meeting portable office. Visit us for more information and demonstrations.

STANNP.COM DIRECT MAIL PLATFORM

STELLA COFFEE & TEA

STR

STAND 305

STAND 187

STAND 229

info@stellacoffeeandtea.com www.stellacoffeeandtea.com

gtitlow@str.com www.strglobal.com

fraser@stannp.com www.stannp.com Our platform enables companies to automatically send postcards or letters to a database of customers via a web-based interface. Modelled on an email marketing delivery platform users can upload data, and letter/ postcard artwork. The system will then automatically create and dispatch real postcards to the correct data via Royal Mail.

We are the UK home of high end products such as Caffe Molinari, La Via Del Te, and the brand new Xelecto System. Delivering excellent services to the Ho.Re.Ca market for over a decade. We can offer a full range of products for a successful Coffee and Tea Bar / Inroom set up.

STUART JONES

STYLE MATTERS

SUPRANATIONAL HOTELS

STAND 232

STAND 149

STAND 72

alan@stuartjones.co.uk stuartjones.co.uk

sales@stylematters.co.uk www.stylematters.co.uk

supranational@supranational.com www.supranational.com

With over 40 years experience, Stuart Jones pride ourselves on delivering the highest quality handcrafted furniture. Based in West Sussex where the company was first founded in 1973, our workshop offers unparalleled expertise and skill, producing some of the finest traditional and contemporary furniture for the contract interiors and retail markets.

Bespoke upholstery or fixed seating manufacturers. We deliver your needs as a designer or a direct client. Please peruse our website and explore our ranges of hotel and restaurant furniture, or call us to arrange a consultation at our showroom and factory or a site visit at your venue.

By partnering with Supranational Hotels you’ll develop and grow your GDS business and include higher value corporate bookings. We will support you with rate loading and rate strategy deployment in a way that allows you more time to focus on managing your hotel and looking after your guests.

OFFICIAL 2017 SHOW GUIDE 73

IHS_Pages Seminar test.indd 73

06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES TEAPIGS

STAND 253

TECHNOGYM (UK) LTD SPA 11

trade@teapigs.co.uk www.teapigs.co.uk

UK_info@technogym.com wwww.technogym.com

teapigs is the UK’s leading super premium tea company. We offer a wonderful range of 32 real whole leaf teas and herbal infusions that come in our special tea “temples” - a biodegradable mesh bag that gives the leaves room to infuse. Our teas come in different formats to suit all business needs including loose tea for afternoon tea and individually wrapped envelopes for self-service. teapigs is a much loved brand; we’ve been voted “best tea brand” for 6 years running by independent retailers and our teas have won 80 great taste awards - our mums are very proud.

Technogym is a world-leading manufacturer of state of the art fitness equipment and digital solutions, renowned for innovative design and next-generation, future-proof technology. With more than 30 years’ experience we provide a personalised, consultative service from project design to marketing support and an efficient aftersales service to protect your investment.

TELEGRAPH MEDIA GROUP

STAND 236

S O

THE BCFA STAND 5

Joanna.Mckew@telegraph.co.uk Teapigs.indd 1 www.telegraph.co.uk/tt-exclusive-offers Telegraph Travel brings you more hotel recommendations than any other newspaper, all tried and tested by our experts. We would be delighted to discuss how we can promote your Telegraph review, across a variety of different media channels, by complementing it with an exclusive offer for our readers. Please come and visit our stand to find out more.

27/09/2017 09:29 sue@thebcfa.com www.thebcfa.com The British Contract Furnishing Association (BCFA) is a global business association for the contract furnishing industry, covering the full spectrum of interior products and services. Its members are leading manufacturers, suppliers and designers of furnishing services for commercial buildings throughout the UK, including independent hotels. Our 250 members collectively have more than 18,000 employees and contribute £1.7 billion in sales to the UK economy. Come and meet us to find out why so many companies find membership extremely beneficial to their business and use our services to commercial advantage. Find out more at www.thebcfa.com. Subscribe to www.designinsiderlive.com.

THE FINE BEDDING COMPANY

STAND 221

THE FINE COTTON COMPANY STAND 91

hospitality@thefinebeddingcompany.co.uk TeleGMed_HE.indd 1 www.finebeddinghotels.com

04/10/2017 10:25 jr@thefinecottoncompany.com www.thefinecottoncompany.com

A great night’s sleep for every single customer? We’re in the same business. The Fine Bedding Company has 100+ years of expertise in the bedding industry and we understand that, as hoteliers, you’re always looking for practical, costeffective and durable solutions. We manufacture and supply our own exclusive product ranges, designing and innovating with your needs in mind. Take our revolutionary Smartfil® for example. Fast-drying pillows, duvets and mattress protectors that can be repeatedly laundered at 60oC: clean, fresh and back on the bed, same day. Delivering comfort, high quality and environmental credentials your guests will love, as well as lower housekeeping costs.

The Fine Cotton Company is an Awardwinning specialist supplying high quality luxurious bed and bath linens. Stock ranges include bed-linen, blankets, towels, robes and accessories, manufactured in Europe from the finest fabrics, plus a bespoke and monogramming service, we pride ourselves on meeting your every need, on time within budget.

OFFICIAL 2017 SHOW GUIDE TFBC_HE.indd 1

IHS_Pages Seminar test.indd 74

74

04/10/2017 12:16

06/10/2017 14:30

IHS show The Cate


SAVE

SHOW 60 OFFER

%

Normal price £139

www.thecaterer-magazine.co.uk/ihs17 OR CALL 0330 333 9455 QUOTING CODE IHS17 THE WEE

27 JANU

24 FEBRUARY - 2 MARCH 2017

ARY - 2

KLY FOR

HOSPITA

LITY LEAD

ERS

15 -

Y 2017 FEBRUAR

21 SE

PTEM

BER

2017

THE WEEKLY FOR HOSPITALITY LEADERS THE

WEEK

LY FO

R HO

SPITA

LITY

LEAD

ERS

om Major T afraid to llers isn’t r Tom Se s far more to the re’ taurateu Chef-res feathers, but the ets the eye n me ruffle a fewlled bad boy tha so-ca

Roo m

Wild card about Tony Singh talks ure t vent Tasty, his lates Zero heroes ring towe the Is the age of s over? culinary geniu

BEST OF

CH 270117

Covers.indd

How CH

150917

Cov

er.in

dd

to off

er yo

ur gu

s to

ests

017 15:15

an ex

20/01/2

1

1

perie

brea

nce fo

r both

the

body

and m

ind

08/0

9/20

17

12:3

2

High flier 2016 Gold Service Scholarship winner Jennifer Santner on how the competition has helped drive her career to the next level

agic Macaron m

e Ned ing th Build er on the Bann the Gareth ember of p st m use Grou newe Ho Soho

Photo

Julien Plum

INCLUDES BEST OF CHEF, INSIDE HOTELS AND FREE DIGITAL EDITIONS

• December

BOC DEC

2016.indd

Gran d Mich designs ael C aines Lymp on creati ston n e Man g or

2016 •

.com • • www.thecaterer

07/12/2016

17:13

1

Natu

rs terio al inHodwishtinoctve ation ating the be tel gar

r om cre InsJupdyiHutsolenoofnthe Pig at C Septe

sty

www.t

InsideH

otels

SEP

TEM

mber

hecat

BER

2017

erer.co m

2017.in

dd

1

ral h igh

for b dens ar osinoessts e fer for bu toing Open openings reve tile grou 17 ggest nue in 20 nd The bi rward to fo look

/2017

15/02

ry Februa

15:26

2017

www.th

ecatere

r.com

Y 2017

UAR

els FEBR

eHot

Insid

IHS show guide advert 2017.indd751 The Caterer.indd 1 test.indd IHS_Pages Seminar

o

A focu pportun Instag s on m ity ak ram mom ing ents

urite

ssiers’ favo art on the pâti

.indd

USE

1

06/0

9/20

17

11:2

1

21/09/2017 12:06 25/09/2017 13:40 06/10/2017 14:30


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES THE GOOD HOTEL GUIDE

THE KNOW

STAND 207

info@theknow.club www.theknow.club

www.goodhotelguide.com The Good Hotel Guide is the leading, independent guide to the UK and Ireland’s best hotels, inns and B&Bs. Trusted by readers and hoteliers alike. An entry in the print guide is free and is based on merit alone.

STAND 279

The Know is on a mission to make great hotels exceptional. Exceed ever-increasing guest expectations through confidential and unparalleled intelligence from our innovative invitation-only club of luxury travellers. The Know’s comprehensive service allows hotels to gain real insight into their guest’s experience. Our vetted “Knowers” complete a 45-minute questionnaire of 60+ questions, ensuring hotels receive tailored, detailed, qualitative feedback from real and highly targeted paying guests. Don’t settle for standard feedback. Understand, attract and retain guests like never before. Be in The Know. ARE YOU IN?

THE HOTEL MANAGEMENT THE LIBRA COMPANY COMPANY STAND 101 TheKnowHE.indd 1 STAND 214

THE MASTER INNHOLDERS STAND 280

04/10/2017 15:29

sales@thelibracompany.co.uk www.thelibracompany.co.uk

prossiter@masterinnholders.co.uk www.masterinnholders.co.uk

Libra’s interior design accessories, furniture, lighting and gifts are created and sourced by a team of dedicated professionals who aim to bring a generous sense of excitement and uniqueness to collections with an equal portion of quality and research behind them, creating collections that you will simply not find elsewhere.

The Master Innholders was established by the Worshipful Company of Innholders in 1978 and is a prestigious force within the hospitality industry developing managers, influencing standards and promoting study, discussion and research.

THE MENU SHOP

THE TOURISM BUSINESS

THÉMAÉ PARIS

STAND 66

STAND M2

SPA 5

sales@menushop.co.uk www.menushop.co.uk

martin@thetourismbusiness.com www.tourismbusiness.com

e-marketing@themae.com www.themae.fr

Over many years, Menu Shop has established itself as a leading manufacturer and supplier to the hospitality industry. We strive to maintain our position as market leaders constantly developing new products. We also work with our customers to produce completely bespoke products. 10% discount for orders received at this show.

The Tourism Business is run by Martin Evans and organises the National Hotel Marketing Conference and other industry marketing conferences for restaurants, spa’s and wedding venues. Martin also acts as a marketing consultant to leading independent hotels.

Themae is an independent French brand and a unique tea beauty expert born in April 2007. Themae, is a noun referring to the various phases in preparing and presenting the tea ceremony» in Japanese. The brand draws its inspiration from the art and culture of tea.

enquiries@thehotelmanagement.co www.thehotelmanagement.co The Hotel Management Company has been formed by some of the industry’s most respected Hoteliers. Offering a unique combination of unparalleled industry experience and comprehensive knowledge, our core purpose is to assist hotel owners and investors in maximising the value of their assets.

OFFICIAL 2017 SHOW GUIDE 76

IHS_Pages Seminar test.indd 76

06/10/2017 14:30


Insuring the hotel industry for over 30 years Highly personalised service Bespoke cover for hotels Dedicated claims management service Low premiums year on year Cost effective risk management Warranty and Condition free policies now available

Please say hello to us at The Suite or register for our seminars including the Independent Hotel Show Wine Expert of the Year – full details at www.independenthotelshow.co.uk/james-hallam For a full information pack please contact: James Hallam Limited, 5 Lloyds Avenue, London EC3N 3AE Telephone 020 7977 7888 Email David.Noble@jameshallam.co.uk

www.jameshallam.co.uk/hospitality-leisure James Hallam hospitality and leisure is a trading name of James Hallam Limited who are Authorised and Regulated by the Financial Conduct Authority

for anyone with rooms to sell and a story to tell

See us at Stand 10 & 35 www.eviivo.com

OFFICIAL 2017 SHOW GUIDE 77

IHS_Pages Seminar test.indd 77

06/10/2017 14:31


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES TITLEY & MARR

TMB GROUP

STAND 15A

STAND 225

kate@titleyandmarr.co.uk www.titleyandmarr.co.uk

sales@tmbsystemsgroup.com www.tmbsystemsgroup.com

Titley and Marr was formed in 1984 to produce furnishings for high end residential interiors and contract developments. The company originally gained inspiration from historical textiles. Today, we continue to be inspired by documents, adapting them to suit contemporary interiors.We frequently develop bespoke fabrics for specific contract projects.

TMB Hospitality are renowned for delivering highly effective IT solutions to the hotel industry. We are a hotel technology solutions provider; we understand the role IT plays within the hospitality industry to ensure you have the most efficient systems in place for your needs.

Top Brass and FYR have worked together on a number of contracts. With our combined resorces we are able to help in all aspects of your hotel project from site finding to the full turnkey finished hotel. Having full control on all aspects of the manufacturing and design.

TOWELRADS

TRAVEL TRIPPER

TROYNORTH

STAND 290

STAND 271

STAND 46

events@towelrads.com www.towelrads.com

john@traveltripper.com www.traveltripper.com

mail@troynorth.com www.troynorth.com

Towelrads are a leading supplier of high quality towel rails and designer radiators offering an extensive range of products at highly competitive prices supported by a fast and reliable service. Our stylish products are designed to complement today’s interiors, adding luxurious appeal, transforming your bathroom, kitchen, lounge or hallway.

Travel Tripper is a full-service hotel web technology provider and strategic partner in helping hotels worldwide to optimise conversions, expand reach, and generate demand. We power properties with innovative technological solutions, including RezTrip, our industry leading central reservation system and hotel booking engine.

Troynorth is a family run business based in beautiful Northumberland. Suppliers of exquisite and exclusive trimmings to the trade. Warehouses hold massive stock levels supported by excellent customer service and attention to detail.

ULLALA OH SHEET

UMI DIGITAL

VALDIVIAN FURNITURE

STAND 341

STAND 8

STAND 333

ullala.info@gmail.com www.ohsheet.uk

harry@umidigital.co.uk www.umidigital.co.uk

info@valdivianfurniture.co.uk www.valdivianfurniture.co.uk

For us detail (which firstly may go unnoticed), good impression matters. We offer surprising bedsheets collection with quote and quality materials. Also can provide bedlinen, bath accessories and stylish interior fitting. When design becomes a customer journeys people want an adventure, Instagram moments. Give them, ohsheet, something unforgettable, optimistic for ultimate experience.

Umi Digital help hotels generate more direct bookings. Founded by hospitality experts, we have handpicked digital products to maximise conversions. We will be joined this year by our partners Globres,an international leading provider of online hospitality booking solutions. Our aim is to boost your hotel reservations with our industry experts.

Valdivian are specialists in contract furniture for the hospitality & restaurant market, with 30 years’ experience in offering bespoke furniture solutions for interior spaces, and an unrivalled care for attention to detail & high-quality finishes. We trust in our simple ethos Bespoke Quality Style.

TOP BRASS CONTRACTS LTD AND FYR PROJECTS MANAGEMENT LTD STAND 77

OFFICIAL 2017 SHOW GUIDE 78

IHS_Pages Seminar test.indd 78

06/10/2017 14:31


Grow your direct bookings by 25%

Meet with Avvio’s direct booking experts Stand 178 at the Independent Hotel Show

www.avvio.com/hotel Avvio1.indd 1

25/09/2017 13:32

Join our collection of independent hotels Over the last few years we’ve consistently delivered our member hotels: • • •

£135.5 million in collective sales Over one million room nights An average 6% increase in RevPAR

Visit stand 210 to discover how we can drive your business forward. joinbestwestern.co.uk

BestWesternHL.indd 1

OFFICIAL 2017 SHOW GUIDE

27/09/2017 10:24

79

IHS_Pages Seminar test.indd 79

06/10/2017 14:31


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES VAUGHAN

STAND 19

VDA GROUP STAND 302

contract-sales@vaughandesigns.com www.vaughandesigns.com

howard@vdauk.com www.vdagroup.com

Vaughan, the Independent Hotel Show’s lighting partner, will be exhibiting at Olympia from 17th-18th October 2017 on stand 19. On display will be a new collection of ceiling lights, wall lights and task reading lights. Also featuring the stunning new rectangular Lymington chandelier suspended over the bar area. The Vaughan specialist hotel and contract team are on hand to show you around the stand and help with any of your future decorative lighting requirements. For more information please contact contract-sales@vaughandesigns. com/tel: 020 7349 4602

VERO STONECARE STAND 61 VaughnHE.indd 1

www.verostonecare.com Vero Stonecare, based in London and Belfast, are leading independent stone consultancy and remediation specialists serving the UK + Irish Leisure and Hospitality Sector. • Cleaning and Restoration • Replacement • Chip and scratch repair • Stain removal • Impregnation and protection • Remediation project management • Failed stonework – Investigation, Inspection and Reports

VISITENGLAND ASSESSMENT SERVICES STAND 331 www.visitenglandassessmentservices.com VisitEngland Assessment Services and our team of experienced assessors are dedicated to maintaining standards and continually assessing the quality of over 30,000 accommodation businesses. As well as star ratings, Quality Assurance schemes are also available for visitor attractions and places of interest.

VDA is a leading international company providing technical solutions in Building Automation and Room Management, also producing IPTV, Guest Wi Fi and Smart Touch Switches. Active in over 20 countries with more than 2,000 clients, VDA has more than 7,000 systems installed Worldwide with over 100,000 active rooms.

VERTICAL BOOKING

VINCENT SHEPPARD

STAND 75

STAND 180

More than 5000 hotels in 100+ countries rely on Vertical Booking to improve online booking performance and increase direct business. The complete suite includes a Booking Engine, Synchro Channel Manager, Metasearch Manager, CRO (Central Reservation Office), GDS Connectivity, Marketing & Intelligence Tools, and Applications (iOs/Android). Modules also available individually.

Vincent Sheppard has been designing and manufacturing indoor and outdoor furniture with exceptional seating comfort since 1992 and is worldwide market leader in ‘Lloyd Loom’ furniture. Today, Vincent Sheppard furniture is exported to more than 40 countries.

04/10/2017 12:17 ashleigh.reynolds@verticalbooking.co.uk info@vincentsheppard.com www.verticalbooking.com vincentsheppard.com

WEDDINGDATES

STAND 266

ciara@weddingdates.co.uk www.WeddingDates.co.uk WeddingDates is a software company that assists venues to increase their wedding revenue by filling unsold inventory. The WeddingDates system provides real time revenue reporting and competitive benchmarking for the sector as well as supporting hotel and venues with consumer insights and advice on best practice when handling volumes of wedding enquiries. Operating with 600 top venues across the UK and Ireland, WeddingDates has generated over 165,000 enquiries and more than 10,000 confirmed wedding bookings for their clients. CEO Ciara Crossan and UK Sales Manager Alix Matania Allerton are at stand 266 to discuss all things weddings with you!

OFFICIAL 2017 SHOW GUIDE WeddingDatesHE.indd 1

IHS_Pages Seminar test.indd 80

80

04/10/2017 12:18

06/10/2017 14:31


Polaris Star Wall Lights & Padua Mirror

VAUGHAN

www.vaughandesigns.com contract-sales@vaughandesigns.com Lighting Partners for the Independent Hotel Show

Vaughn.indd 1 Vaughan_IndependentHotelShowGuide_2017.indd 4

25/09/2017 12:17 13:42 20/09/2017

ENVIRONMENTAL SOLUTIONS 01932 852423 I sales@kkbalers.com I sales@kkwater.com

Experts in Waste Management

UK’s Leading Provider of UV Disinfection Systems

KKBALERS.COM

KKWATER.COM

STAND 308

STAND 308

DRAMATICALLY REDUCES CHLORINE LEVELS PURIFIES DRINKING WATER

BALERS I COMPACTORS I BRIQUETTING PRESS I SHREDDERS I CONSUMABLES

UV DISINFECTION SYSTEMS

WATER SOFTNERS

WATER FILTERS

GLASS CRUSHERS I ROLL CRUSH I FOOD COMPOSTING I BESPOKE EQUIPMENT

FOR POOLS AND SPAS

FOR MAINS WATER

FOR DRINKING WATER

KK Balers.indd 1

OFFICIAL 2017 SHOW GUIDE

29/09/2017 11:03

81

IHS_Pages Seminar test.indd 81

06/10/2017 14:31


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES WALTER GEERING

WGC

STAND 322

E: mwarwick@wgc.ltd.uk www.wgc.ltd.uk

hotelproducts@geerings.co.uk www.waltergeering.co.uk

STAND 244

Established in 1903, this family-run company has earned its reputation for honesty and reliability. It is passionate about providing the very best hospitality products and service for its customers across the UK, and genuinely delivers outstanding value for money.

WGC is the UK’s leading outsourced hotel cleaning services provider. We are renowned for the quality and consistency of our work and for the professional approach we take to delivering services.

WHISTLER LEATHER

WHITAKERS CHOCOLATES LTD

STAND 275 www.whistlerleather.com

STAND 192 WGC.indd 1

WILD HIVE STAND 150

29/09/2016 16:26

sales@whitakerschocolates.com www.whitakerschocolates.com

hello@wildhive.co.uk www.wildhive.co.uk

Whitakers Chocolates are the UK’s leading producer & supplier of chocolates to the Hotel & Restaurant market. A great range of chocolates for after dinner, with coffee. pillow chocolates or special occasions, individual chocolates or Gift Boxes, off the shelf or personalised / branded to your business.

Wild Hive is a boutique paper florist run by designer maker, Bee Watson. Devoted to crafting decor, backdrops and installations for statement interiors and luxury events; each petal of each paper flower is cut and shaped by hand, to order, from our studio in the wilds of Dartmoor National Park.

WILLIAM HOLLAND

WILLIS GAMBIER

WORKTODAY

STAND 320

STAND 82

STAND 246

info@williamholland.com www.williamholland.co.uk

Nichola.Williams@wguk.com www.willisgambier.co.uk

theteam@worktoday.co.uk www.worktoday.co.uk

With 15 years experience in design and production, William Holland have forged an unrivalled international reputation as the world’s leading specialist manufacturer of copper baths. Join our growing clientele of 5 star hotels, luxury developers, and discerning renovators worldwide, who have entrusted us to transform their design inspirations into reality.

Willis & Gambier’s furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.

WorkToday offers an end-to-end online soultion that ensures candidates and recruiters enjoy a user-friendly and transparent recruitment service, getting suitable candidates into available jobs quickly.

Whistler Leather founded in the nineties, as Ben de Groot and his team travelled the world to find the finest leather and materials. Today we have a range that has emerged from extensive visits to tanneries, curating the best leathers and exotic materials while working with specialist artisans and manufacturers.

OFFICIAL 2017 SHOW GUIDE 82

IHS_Pages Seminar test.indd 82

06/10/2017 14:31


Come see us at IHS Stand 221

FineBeddingCo.indd 1

27/09/2017 13:48

SHOW OFFER:

A laundry solution that delivers a touch of luxury

30% OFF

MACHINE COST

• Whiter, fresher linens & towels • Improved stain removal • Extended linen life “The Xeros washing system has absolutely delivered on the promise of superior cleaning performance.” David Eisenman, General Manager, Hyatt Regency Hotels

VISIT US AT STAND SPA 13

xeroscleaning.com +44114 2699 656

OFFICIAL 2017 SHOW GUIDE 83

IHS_Pages Seminar test.indd 83

06/10/2017 14:31


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR PROFILES WYCHWOOD DESIGN

XEROS CLEANING TECHNOLOGIES

STAND 145

danielle.fothergill@xeroscleaning.com www.xeroscleaning.com

Sales@wychwood-design.co.uk www.wychwood-design.co.uk Wychwood Design are showing a selection of dining and tub chairs and will have a new brochure illustrating a complete range of standard products. All pieces can be polished, painted or gilded as requried. A bespoke service is also offered working to any required specification. Fabrics by Warwick

YATELEY PAPERS STAND 344 enquiries@yatelelypapers.co.uk www.yateleypapers.co.uk

Xeros, a global technology group who specialise in “waterless” washing machines, help hotels throughout the world save money and the environment. Their unique, washing system is in four of seven continents and some of the world’s top hotel groups are customers. With Xeros, hotels can save up to 80% on water utilities, 50% on energy and 50% on detergent compared with a traditional commercial washing machine. This leads to up to 30% savings on operational costs. The Xeros machine is also proven to give market-leading cleaning results and the unique after-care package provides everything you need to run a worry-free laundry.

ZAFIRO BY ENTERTAINMENT SOLUTIONS XerosHE.indd 1

Yateley Papers make quality, design-led accessories that accents of pattern and colour to stylish interiors. Inspired by traditional block printing, we offer a bespoke service as well as our commercial range. British handmade.

SPA 13

STAND 126

lorena.diaz@zafiro.tv www.zafiro.tv Zafiro, by Entertainment Solutions, is a revolutionary marketing tool, based on IPTV System, created to increase hotel revenue and enhance guest experience throug in-room TVs and mobile devices.

ZERICA - BEVILANATURA STAND 348 giovanni@zerica.com www.zerica.com

04/10/2017 12:21

Zerica, a world leading manufacturer of high quality high performance made-in-Italy chilled drinks systems, presents a revolutionary new range of touchscreen driven web-enabled chilled drinks dispensers. With high throughput and virtually zero maintenance requirements, they are the ideal solution for busy hotel breakfast services and large events.

OFFICIAL 2017 SHOW GUIDE 84

IHS_Pages Seminar test.indd 84

06/10/2017 14:31


CH A RLOTTE STIF F E LL

S TA ND 42

“People who cannot invent and reinvent their style must be content with borrowed postures, second-hand ideas, fitting in instead of standing out.” — CS/Lotte17 www.cha r l o t te s t if fe l l . co m

de ST Se pe AN e nd D us en S on t H PA ot 4 el a Sh t ow

In

“So fresh, clean and soft... I love this hotel!!”

What does laundry mean to your hotel guests? A benefit for you and for your guests

The most profitable laundry solution for hotels and hotel chains Download brochure >

01462 427787 Girbau.indd 1

girbau.co.uk OFFICIAL 2017 SHOW GUIDE

29/09/2017 11:26

85

IHS_Pages Seminar test.indd 85

06/10/2017 14:31


Help someone start their hospitality career, today!

WorkToday provides Recruiting Managers with access to an innovative set of online tools to manage their entire recruitment process and provides instant access a diverse range of active job seekers with a specific interest in career progression within the hospitality industry. Find our more and list your job vacancies today at www.worktoday.co.uk/ihs

Visit us on Stand 332

T: 0330 440 4444 W: arrowcommunications.co.uk

Telecom, IT and Energy solutions designed to cater to the needs of hotels and their guests Hotels are complex operations requiring the precise choreography of multiple departments acting as one. To deliver exceptional service and match today’s elevated guest demands, a hotel must have truly outstanding operations and the technology to match. Visit our stand to find out how we have helped QHotels, The Strand Palace and Sarova hotels to name just a few of our hospitality customers.

ArrowComms.indd 1

OFFICIAL 2017 SHOW GUIDE

03/10/2017 11:53

86

IHS_Pages Seminar test.indd 86

06/10/2017 14:31


MASTER INNHOLDERS PRESENT...

THE SPIRIT OF THE TIME 25th Hotel General Managers’ Conference 15 & 16 January 2018 De Vere Grand Connaught Rooms Created by hoteliers for hoteliers. Book your tickets now at www.masterinnholders.co.uk

@MasterInnH

# MIConf

MasterInholders.indd 1

02/10/2017 09:28

Housekeeping Public Area Cleaning Window Cleaning Hard Floor Cleaning Kitchen Porters

We look forward to seeing everyone at the

Independent Hotel Show 2017 To arrange a meeting with the WGC Business Team visit www.wgc.ltd.uk/ihs OFFICIAL 2017 SHOW GUIDE 87

IHS_Pages Seminar test.indd 87

06/10/2017 14:31


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR LIST (my) hr director ............................................30 4160Tuesdays & Our Modern Lives ....... SPA16 80 DAYS ....................................................206 A & B Supply Co. .......................................200 A Place In The Garden...............................133 A3 Solutions/Vitrifrigo Minibars ..................105 AA Hotel & Hospitality Services...................358 AB Audio Visual Limited ...............................11 Abda Creative Design and Build ................233 Access 21 Interiors .......................................62 Access2 Ltd ................................................343 Ace Carpet Cleaners Ltd ............................216 Aerohive Networks.....................................337 Agilysys........................................................26 Airwave Europe Ltd ................................68 ,34 Alacer Software Ltd ....................................250 Albioncourt Ltd ..........................................159 All Seasons Climate Control.........................55 Allegion UK Ltd..........................................132 Allegrini Amenities .....................................230 Alphanger .................................................298 Anand Systems ..........................................227 Aquavision.................................................196 ARIA Telecom Ltd .......................................300 Arnold Laver + Co ....................................104 Aromatherapy Associates......................... SPA3 Arrow Business Communications ...............332 Art Menu Factory .........................................37 Arte .............................................................49 Aslotel..........................................................27 AT Amenities ..............................................197 ATADesigns....................................................9 Audio Logic ...............................................231 Availpro - Channel Manager .....................162 Avenue9 ....................................................194 Avvio .........................................................178 Axminster Carpets..........................................1 BC Softwear LTD .................................SPA 326 Bed Factory Contracts ..................................84 Bed Factory Contracts ..................................57 Benedict Wilhelm ............................. The Lobby Best Western Hotels....................................210 Beverages Direct - Lavazza Coffee Systems 295 Beyond Theory: business training ...............153 Birchall Tea ..................................................45 Bluebone ...................................................125 Boutinot Wines...........................................327 Boutique Hotel News .................................272 Boutique Hotelier ........................................M1 Bramley Products .......................................265 Bridgman ....................................................93 Buzzhire.....................................................351 Call Systems Technology ..............................70 Carmine Lake ..............................................23

Cavalier Carpets Ltd ..................................102 Celtheath Contract Furniture ......................164 Chambord ..................................................8a Chapel Street London ................................275 Charles Roc Services ..................................313 Charlotte Stiffell Ltd ......................................42 Chef in a Box.............................................262 Chic Retreats..................Perfect Hotel Bedroom Clock Software Ltd .....................................107 Clockwork Marketing...................................90 Coach House ..............................................17 Colourbond ...............................................349 Commercial Sofabeds Ltd..........................252 Concept Contract ......................................151 Concorde BGW .........................................222 Conde Nast Johansens ..............................291 Core Optimisation - Digital Marketing Agency . ..................................................................336 Cottonsafe® Hotel.......................................96 Crane Cookware X Toyo Susaki Glass........324 Crosswater Ltd .........................................12 ,4 Crown Pavilions .........................................100 Crown Sports Lockers ............................ SPA17 Cubilis By Stardekk ....................................309 Curtis Gabriel Corp .................................338a Curve Hospitality........................................211 Custard Communications ..........................282 Dalesauna Limited ..............................Spa 16A Dar Lighting Ltd ...........................................24 Dawn Direct Christmas Crackers & Tableware ... ....................................................................95 Deluxe Beds Ltd .........................................142 Desso & Tarkett ..........................................217 Diverse Fine Food Ltd...................................44 Diversey.....................................................310 Dometic.....................................................146 Drayton .....................................................243 Dresscode Uniforms ....................................76 Dyke & Dean .............................................161 Dyson ........................................................323 Eagle HR ...................................................345 Eaton Square ...............................................64 Elise Som ...................................................50a Ellis Bedroom Furniture ..............................220 Ellisons ................................................. SPA 18 Ena Shaw Ltd .............................................199 Enjovia ......................................................293 eviivo .................................................. 10 & 35 Fall Off the Wall.........................................106 Feather & Black ...........................................14 Fetco..........................................................328 Fidelity Payment .........................................147 Firstlight Contracts .......................................39 Fit Interiors ............................................... SPA6

Fit Out Finance ..........................................312 Forbes Group ................................................2 Forbes Professional ......................................43 Four Skills One Address .............................127 Freeonlinebooking.com ...............................71 Fudge Kitchen ............................................306 Galapagos Designs LTD ............................330 Gallery Direct ............................................163 Geoffrey Parker Games .............................288 Geyser Thermal Energy Ltd ........................260 GGP Glass ................................................259 Gifter LLC ..................................................342 Gilchrist & Soames ....................................218 Girbau UK ............................................... SPA4 Global Entertainment Management (UK) ...189 Gold Key Media.........................................267 Good Spa Guide ...................................Spa15 Grace & Thorn.............................................80 Green Breeze Ambient...............................13a Guestline Ltd................................................63 Haddonstone Ltd .......................................165 Hamilton ...................................................261 Harrison Ovens .........................................335 Harrison Spinks Beds ...................................91 Hartdean Ltd - EcoKnit® ..............................13 HCI .............................................................28 Heirloom Waistcoats Ltd ..............................40 Heritage Collection ......................................88 High Level Software .....................................38 Hoist Group...............................................337 Holloways of Ludlow ....................................51 HOSPA The Hospitality Professionals Association ..................................................................307 Hospitality Interiors.......................................36 Hotel Art Group ...........................................74 Hotel Complimentary Products Ltd .................3 Hotel Designs .............................................M5 Hotel Perfect...............................................212 Hotelkit ......................................................181 HotelPartner Yield Management ..............274 HotelsCombined Pty Ltd .............................353 Hoteltime Solutions ....................................156 Hypnos Beds................................................20 Ignitus Ltd ..................................................223 IJL Brown Commercial .................................69 Ila Spa ................................................... SPA20 Imperial Bathrooms .....................................18 Indelible Bouquet .......................................268 Infiniblooms...................................................7 Insafe International Limited ..........................73 Inspire Loyalty ............................................208 Institute of Hospitality .................................284 Invicta Insurance Services ...........................357 Jalu Ltd ........................................................29

OFFICIAL 2017 SHOW GUIDE 88

IHS_Pages Seminar IHS_Pages.indd 8-9test.indd 88

06/10/2017 14:31


INDEPENDENT HOTEL SHOW 2017

EXHIBITOR LIST James Hallam ................................... The Suite James Hare .................................................50 Janes Beverages Foodservice Ltd................340 JLA ............................................................213 Joe’s Tea Co ..............................................311 Just Ducks LTD ...........................................346 Keystep Solutions .....................................220a KK Balers ...................................................308 KK Water Purification .................................308 La Bottega Dell ‘Albergo.............................186 La Via Del Tè’s.........................................305 Lapa Canine and Security ..........................269 Le Deun Luminaires UK .............................160 Leaflike ........................................................99 Liberty-i......................................................263 Linescapes .................................................268 Linwood Fabrics...........................................21 Lombok .....................................................277 Loomis UK Ltd ...........................................226 LSI Energy ..................................................334 Lucy Robinson Public Relations .................106b Lyn Oakes .................................................242 Lynn Mackie...............................................137 Lynx Purchasing .........................................301 Mador Architects ........................................158 Manor Art Ltd ............................................190 Marco Pierre White Restaurant Franchising ..97 Marussia Beverages ...................................273 Master Interiors UK LTD .............................347 Matrix Fitness ......................................... SPA2a Mattison Contract Beds ................................54 Mattressman................................................60 Media Carrier ............................................276 Meeting Industry Associaton .......................356 Melin Tregwynt...........................................152 Melitta Professional Coffee Solutions ..........314 Mens Society ..............................................219 Merlin Environmental Solutions ....................15 Mint Linen..................................................224 Montcalm International Ltd .................... SPA3a Moposa Venue ..........................................339 Mosaic Spa and Health Clubs.............Spa 12a Muehldorfer GmbH & Co. KG ...................111 MultiPanel ....................................................94 Must Have Bins ..........................................108 Naturalmat ................................................198 Nelson Catering Equipment .........................58 Nespresso UK Ltd ......................................184 NewBook Property Management System ......41 Nick Munro ...............................................329 Noble Isle ..................................................110 Novus Tea..................................................131 OD Projects ...............................................195 Omnitec Systems .......................................292

One World ..................................................16 Optiat...................................................Spa 14 Oracle Corporation UK Ltd ........................155 Orbiss .........................................................67 Original Book Works (OBW) ........................22 Out of Eden .................................................81 Pacific Infotech ...........................................209 Pekalp Of London Contracts Ltd...................52 PetsPyjamas ...............................................215 Phoenix Safes.............................................130 Planday .....................................................204 Platinum Recruitment Consultancy .............134 PMD TEA ...................................................143 Powerhouse Fitness .................................Spa 8 Pr Home ....................................................135 Premier Software...................................... SPA7 Prince & Sons Tea.......................................264 Printed Chocolates .....................................109 Pro Auction ................................................303 ProVenue .....................................................85 Pure Tisanes ..............................................299 RBS ............................................................304 ReFood ......................................................352 REM UK Ltd............................................ SPA10 Retrotouch Electrical Products .....................248 Review Filter .............................................339a Review Pro .................................................166 Rigo Spa .................................................. SPA1 RMS Europe Ltd ...........................................79 Rough Old Glass .........................................83 Ruark Audio Ltd .........................................136 Rubbermaid Commercial Products.............191 Rug Maker Ltd ...........................................154 Saint Aymes ...............................................235 Salcombe Gin............................................354 Salto Systems ...............................................25 Sealy UK ....................................................254 Searchlight...................................................92 Securefast PLC ...........................................325 Securicot Baby Listening Systems ................257 Shape London and Fraher Architects..........270 Shott Beverages ...........................................59 Signpost Guides.........................................256 Simba Sleep ..............................................278 SiteMinder ...................................................78 SKANDINAVISK .........................................205 SKY............................................................228 Smart Fire Ltd ..............................................48 SmartEV.....................................................157 SoftCore London........................................283 Spa Creators ..........................................Spa 9 Stage Systems (Havelock Europa PLC)........281 Stannp.com Direct Mail Platform................229 Stella Coffee & Tea.....................................305

STR ............................................................187 Stuart Jones ...............................................232 Style Matters ..............................................149 Supranational Hotels ...................................72 teapigs.......................................................253 TechnoGym (UK) Ltd .............................. SPA11 Telegraph Media Group ............................236 Thémaé Paris ........................................... SPA5 The BCFA ......................................................5 The Fine Bedding Company ......................221 The Fine Cotton Company ...........................91 The Good Hotel Guide ..............................207 The Hotel Management Company.............214 The Know ..................................................279 The Libra Company ...................................101 The Master Innholders ...............................280 The Menu Shop ...........................................66 The Tourism Business ..................................M2 Titley & Marr ..............................................15a TMB Group................................................225 Top Brass Contracts Ltd and FYR Projects ......... Management Ltd .........................................77 Towelrads ..................................................290 Travel Tripper .............................................271 Troynorth .....................................................46 Ullala Oh Sheet .........................................341 Umi Digital ....................................................8 Valdivian Furniture .....................................333 Vaughan Lighting.........................................19 VDA Group ...............................................302 Vero Stonecare ............................................61 Vertical Booking ...........................................75 Vincent Sheppard ......................................180 VisitEngland Assessment Services ...............331 Walter Geering ..........................................322 Wedding Dates ..........................................266 WGC.........................................................244 Whistler Leather .........................................275 Whitakers Chocolates Ltd...........................192 Wild Hive...................................................150 William Holland.........................................320 Willis Gambier.............................................82 WorkToday ................................................246 Wychwood Design .....................................145 Xeros .................................................... SPA 13 Yateley Papers ............................................344 ZAFIRO by Entertainment Solutions ............126 Zerica - BeviLaNatura ................................348

OFFICIAL 2017 SHOW GUIDE 89

IHS_Pages Seminar test.indd 89

06/10/2017 13/09/2017 14:31 12:28


IHS_Pages Seminar test.indd 90

72

126

68

127

75

67

76

125

70

69

77

66

THE PERFECT HOTEL BEDROOM

INDIE CAFE WEST

74

73

71

36

8a

160

157 156

158 159

131

130

79

80

78

64

63

161

INNOVATION STAGE

9

82

61

60

37

7

162

108

81

62

59

38

35

10

133

111

155

132

110

109

8

5

163

12

137

164

90

88

55

54

42

29

OFFICIAL 2017 SHOW GUIDE

90

06/10/2017 14:31

91

52

43

16

1

166

178

149

CONCIERGE DESK

147

146

97

96

20

19

181

180

100

95

51

44

25

CHECK IN

PRESS WALL

92

26

18

THE LOBBY

93

27

17

INDIE CAFE CENTRAL

165

152

136

134

105

15

2

15a

28

104

41

30

14

151

3

153

106b

135

154

150

85

40

107

84

57

58

106

83

39

34

13 13a

11

4

99

145

94

50a

50

45

24

189

184

143

142

102

101

49

48

46

23

22

21

CHECK IN

187

ENTRANCE/EXIT

186

FLOORPLAN

191

190

PRESENTED BY

O LY M P I A L O N D O N

17 –18 O C T O B E R 2 0 1 7

INDEPENDENT HOTEL SHOW 2017


IHS_Pages Seminar test.indd 91

Innovation Stage in partnership with

THE PERFECT HOTEL BEDROOM

160

161

163

214

211

205

154

150

151

210 212

206

164

153

280

283

166

207

285

288

277

271

213

215

216

204

297

274

291

278

286

276

273

270

178

149

219

272

INDIE CAFE CENTRAL

165

152

279

287

296

M5

290

275

260

268

218

217

181

180

265

267

266

M1

200

189

184

264

263

262

261

223

221

199

145

269

293

292

M2

295

PRESS WALL

CONCIERGE DESK

147

146

Business Theatre, Official Coffee Partner & Power Breakfast in partnership with

284

282

281

BUSINESS THEATRE

209

208

HALL OF FAME / PRESS SUITE

162

155

Independent Hotel Show Awards in association with

157 156

158 159

306 308

305

256

220a

322

257

349 348

321

329

314

259

242

228

224

192

355

344

345

312

347

346

311

246

243

359

337

357

356a

356b

342 343 339 339a

356

SPA1

SPA4

SPA8

SPA6

357a

SPA7

333

332

331

323

325

SPA14

SPA16A

328a

328

327

SPA12A

SPA12

SPA18

SPA20

THE SUITE

324

326

SPA15

330

SPA17

SPA16

SPA 13

THE GYMNASIUM FOR THE MIND

Official Wine and Sparkling Wine Partner

358

334

335

SPA9 SPA11

SPA5

THE SANCTUARY

336

338

302

253

SPA10

SPA2a

341 340

360

313

298

SPA3

SPA3a

248

235 236

230

233

299 300

303 304

301

244

231

229

232

The Perfect Hotel Bedroom presented by

354 353 352 351

310

254

227

225

194

191

190

Official Tea Partner

RESTAURANT

307

309

252

250

220

226

197

186

196

187

198

222

195

143

320

OFFICIAL 2017 SHOW GUIDE

91

06/10/2017 14:31


Come and Visit us at Stand 41

CRM & BILLING SYSTEM

PROPERTY MANAGEMENT SYSTEM

Lead Management System

Reservation System

Customisable Lead Flow

Booking Engine

Targeted Marketing

Guest Reporting

Commission Management

Housekeeping & Maintenance

GET YOUR FREE TRIAL www.newbook.cloud  infouk@newbook.cloud +44 (0)1732 409999 fb.com/newbookemanagement @newbookPMS IHS_Pages Seminar test.indd 92 Newbook.indd 1

06/10/2017 15:12 14:31 25/09/2017

IHS Guide 2017  
IHS Guide 2017