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albany The

Learning and Conference Centre

We are delivering FREE Mainstreaming Equalities training in partnership with the Coalition for Racial Equality and Rights

Training Programme The Glasgow Council for the Voluntary Sector

June to September 2014

You can save up to half the cost on our training, through Flexible Training Opportunities. See page 3

www.gcvs.org.uk


To find out more about our training, or to book places:

Read

This brochure lists our training courses and major learning events from May to September 2015.

Visit

Follow us

www.gcvs.org.uk

@TheAlbany_GCVS

Visit the what’s-on section of the GCVS website: or scan this QR code

Follow us on twitter

Contact

Contact us by phone

0141 354 6511 or email us at

training@gcvs.org.uk

We usually advertise two prices for our courses - for GCVS members and for non-members. These are denoted as “M” for Member and “NM” for Non-member.

To enquire about GCVS membership call us on 041 332 2444 or email membership@GCVS.org.uk

Funding support and accreditations Supported by GCC Integrated Grant Fund

Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all of our day courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.

SDS Individual Learning Accounts (ILAs) are for people who are 16 or over and living in Scotland. You must have an income of £22,000 a year or less, or be on benefits to be eligible to get up to £200 towards the costs of learning or training. The bulk of the courses in this calendar qualify for ILA. See www.myworldofwork.co.uk/section/funding for more details. GCVS has been awarded SQA Accreditation for our Scottish Vocational Qualifications programme.

ILM is the UK's leading awarding body for management and leadership education. Our renowned, five-day Managing People course is ILM accredited, as is our Training for trainers two-day course.

We update our training and learning programme regularly. See the latest developments at

www.gcvs.org.uk

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Flexible Training Opportunities can help your training budget go further.

Up to £5000 towards your organisation’s training costs!

GCVS has teamed up with Skills Development Scotland to help you to access potential training rebates through Flexible Training Opportunities. They will refund 50% of the cost of up to 10 training courses – at up to £500 per course.

So, for example, if your training costs £600, Skills Development Scotland will refund £300. If it costs £1200, they will refund up to £600. Any Scottish company with fewer than 100 employees can apply. Beneficiaries can include volunteers with your organisation. The most important criteria for a positive decision is that you can make a business case for your training. How do you apply for this funding for the training in this brochure? We have negotiated to make it as hassle-free as possible:

1. Simply look for the Skills Development Scotland logo against the course descriptors in this brochure. It looks like this: 2. If the logo is present, then the course will be considered under the Flexible Training Opportunities scheme.

3. Apply to Skills Development Scotland, stating the training you or your staff wish to undertake. They will take you through the information they need, and have a decision within ten days.

Further information together with an application form can be found under Flexible Training Opportunities at: www.skillsdevelopmentscotland.co.uk

4. If you would like advice before applying, please contact Calum McLean at Skills Development Scotland. Tel: 0800 783 6000 or 0141 842 3596 Email: calum.mclean@sds.co.uk

5. If your attendance at the training course is dependent upon getting this funding, we will be happy to hold you a provisional spot on the training course. Just be sure to confirm your attendance with us after you receive your funding.

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Skills for a better you

Personal Effectiveness

Assertiveness and confidence building

Speak out and express your views with confidence

Skills Development Scotland

Please state the course name and the date you wish to attend

Trainer: Consultant trainer Angela Gribben

Practical tools and techniques for successful living

Skills Development Scotland

(9:30am – 4:30pm)

Click here to book places.

An interactive course designed to help people handle others in a confident and assertive manner. Learn how to put your views across without being aggressive or offensive and how to respect your own rights and those of others.

Be Your Best Self!

RUNS TWICE

Monday 16 June 2014 Friday 22 August 2014

FTO Eligible

COSTS: £142 M, £195NM

Friday 19 August 2014

FTO Eligible

(9:30am – 4:30pm)

Learn how to focus on what you want to achieve, manage your stress, and find the energy and Click here to book places. steadfastness to keep on going through challenging and difficult times. This is a fast Please state the course name and moving interactive course that leaves you feeling refreshed and brimming with ideas for the date you wish to attend making the most of your life, skills, talents and opportunities. COSTS: £142 M, £195 NM

Trainer: Consultant trainer Angela Gribben

Report writing

Skills Development Scotland

Approach report writing as a challenge rather than a chore

Tuesday 12 August 2014

FTO Eligible

Develop skills and techniques to produce clear, readable reports. The course focuses in gaining clarity, getting organised and getting going. Explore lots of techniques to help overcome writers block.

(9:30am – 4:30pm)

Click here to book places. Please state the course name and the date you wish to attend

Trainer: Consultant trainer Angela Gribben

Presentation Skills

Skills Development Scotland

FTO Eligible

Learn how to plan, prepare and deliver a formal presentation

A one day course that is essential for anyone who has to make formal presentations as part of their work and will have particular appeal to participants presenting to funders through competitive processes. Trainer: Consultant trainer Angela Gribben

Minute taking

Click here to book places. Please state the course name and the date you wish to attend

Skills Development Scotland

FTO Eligible

Develop your skills in recording minutes accurately and effectively

Suitable for anyone who has to record details of meetings, this course will be very practical and you should bring meeting notes or minutes that you have already drafted, for reviewing and redrafting during the course.

Trainer: GCVS consultant trainer 4

COSTS: £142 M, £195 NM RUNS twice

Thursday 24 July 2014 Monday 22 September 2014

(9:30am – 12:30pm)

COSTS: £142 M, £195 NM

Monday 04 August 2014

(9:30am – 12:30pm)

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £142 M, £195 NM


Handling difficult situations

Skills Development Scotland

RUNS TWICE

FTO Eligible

Gain perspective, skills and confidence handling difficult situations at work

This is a general course intended for people who work with others to address issues that commonly arise in teams, with bosses and colleagues. The course provides an opportunity for personal reflection and bespoke action planning. To be sure that this course will meet your needs we will send you a pre-course questionnaire before your place on the course is confirmed. Trainer: Consultant trainer Angela Gribben

Time management

Skills Development Scotland

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £142 M, £195 NM

Wednesday 23 July 2014 Wednesday 24 September 2014

This course explores the techniques used to assess and improve the use of time in the workplace. It will enable an appreciation of the importance of time management for individuals and teams. Trainer: GCVS consultant trainer

Click here to book places.

(9:30am – 4:30pm)

RUNS TWICE

FTO Eligible

Identify strategies to improve your own time management

Customer Care

Tuesday 22 July 2014 Monday 01 September 20

Skills Development Scotland

FTO Eligible

(9:30am – 4:30pm)

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £142 M, £195 NM

Tuesday 26 August 2014

(9:30am – 4:30pm)

Please state the course name and the date you wish to attend

Customer service is important to all organisations. In this course we look at the interpersonal skills required to support a positive customer focussed ethos. We recognise that customers may be under pressure and not always clear in their communication. We look at strategies to deal with these situations. This course is for people who deal with customers both face-to-face and on the telephone. We look at: • first Impressions and professionalism • good and bad customer service • listening skills • getting clear, checking out and saying what you can do • defusing situations • handling a complaint • the LAST strategy The course is fast moving using a number of interactive exercises to emphasis the learning points.

Trainer: Consultant trainer Angela Gribben

COSTS: £142 M, £195 NM

Employers’ Question Time

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This cost effective and informal way to have your employment law and HR questions answered also gives you the opportunity to network with other employers facing similar issues. You can send in your questions in advance, submit them on the day, or just ask them at the question time session.

Wednesday 5th November 2014 9.30am - 1.00pm (followed by lunch)

Book early through training@gcvs.org.uk

The Albany

Learning and Conference Centre Ashley St, Glasgow 5


Social Media

Social Media - the basics

Click here to book places. Please state the course name and the date you wish to attend

Skills Development Scotland

Wednesday 03 September 2014

FTO Eligible

(9:30am – 4:30pm)

Knowing how to use social media is an essential 21st century skill, and is becoming more and more important in the Third Sector, where so many organisations need to keep in touch with clients. This course will help to get you started. Find out about the pros and cons of different Social Media channels, including Facebook and Twitter, and how organisations are using them to communicate with their customers. We also look at ‘content’, discussing the types of things that you might want to publish and share with your audience. Also find out about website etiquette, and other tips and guidelines for getting your organisation online.

Trainer: Ross McCulloch, Third Sector Lab

COSTS: £142 M, £195 NM

A Social Media strategy for your organisation

Wednesday 17 September 2014

(9:30am – 4:30pm) Learn how to make Social Media really work for your organisation. This one-day workshop cuts through all the hype and jargon, giving you hands-on experience in areas including using Twitter Click here to book places. Please state the course name and and Facebook, blogging, video for the web, podcasts and more. We’ll show you how to develop the date you wish to attend a social media strategy, making it part of your fundraising and communications mix, and how you Skills can measure your success. FTO Development Eligible Scotland Trainer: Ross McCulloch, Third Sector Lab COSTS: £142 M, £195 NM

Friday 12 September 2014

Using Twitter and Facebook for your organisation

(9:30am – 4:30pm)

Click here to book places. Please state the course name and

the date you wish to attend Get ‘hands on’ with two key social media channels – Twitter and Facebook Learn what Twitter is all about and why your organisation should be using it. We’ll help you set-up and optimise your Twitter profile, show you how to find and follow key influencers, cut through the jargon, reveal some of the key twitter tools and show you how to measure your impact online. We’ll give you the skills and knowledge needed to utilise Facebook as a key marketing and user-engagement tool for your organisation. We’ll show you how to set-up and optimise your Facebook page, find and follow other organisations in your sector.

Trainer: Erin Maguire, Third Sector Lab

Writing for the web

Skills Development Scotland

FTO Eligible

Skills Development Scotland

FTO Eligible

COSTS: £142 M, £195 NM

Monday 15 September 2014

(9:30am – 4:30pm)

Click here to book places.

Create powerful, engaging website content, blog posts and e-newsletters. The ability Please state the course name and to write and re-purpose content for the web is an important skill which third sector organisations the date you wish to attend simply cannot ignore. Our hands-on workshop will explore effective web writing styles, help you create a content schedule, look at online tools you can use to blog, and introduce simple search engine optimisation (SEO) techniques. . Trainer: Ross McCulloch, Third Sector Lab COSTS: £142 M, £195 NM

Measuring and Interpreting Google Analytics

Skills Development Scotland

FTO Eligible

Get the skills to understand and report online marketing and website performance. Knowing your bounce from your page view is just the start, but what exactly does the dip or spike in traffic mean? This workshop will look at the implementation, tracking and the making sense of Google Analytics. Reporting on stats is only half the job, explaining what's going on is where it's at! Trainer: Conrad Rossouw, Third Sector Lab

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Tuesday 05 August 2014

(9:30am – 4:30pm)

Click here to book places.

Please state the course name and the date you wish to attend

COSTS: £142 M, £195 NM


The Complete Volunteer Manager training series Workshops designed for the busy volunteer manager

Providing a detailed understanding of all the basic skills and knowledge needed by someone who has to recruit, train and manage a body of volunteers as part of their work. Together, the workshops build into a solid foundation that will instill confidence and assuredness in the volunteer manager’s ability. All modules run 9.15am-12.30am on the dates below: Module 1

Preparing for Volunteers

Thursday 4 September 2014. 09:15-12:30

Module 2

Recruiting Volunteers

Thursday 11 September 2014. 09:15-12:30

Module 4

Retaining Volunteers

Thursday 25 September 2014. 09:15-12:30

Module 5

Facilitation Skills

Thursday 2 October 2014. 09:15-12:30

Module 3

Managing Risk

Thursday 18 September 2014. 09:15-12:30

NOTE that venue is not the Albany Centre Cost: £40 per event (Book all five together to earn a discount of £30 - total cost £170) Venue: Volunteer Glasgow, 10 Bothwell Street, G2 6LU

To book your place on any of the modules: Contact Jim King, Training Officer at Volunteer Centre Glasgow 0141 226 3431 or jim.king@volunteerglasgow.org Further details: www.volunteerglasgow.org

NOTE that Volunteer Glasgow are handling their own bookings for these courses

Volunteer Friendly Award – mutual support

Opportunities to meet up, share progress and discuss achievements and challenges

The Volunteer Friendly Award is a simple, user-friendly quality standard designed by Volunteer Centre Dundee to support, recognise and reward groups in Scotland who are good at involving volunteers. Volunteer Friendly helps you to take a systematic look at what you do and how you do it. It offers a flexible approach which allows your group to work at its own pace, with full support from Volunteer Glasgo Venue: Dates: Visit us at

Volunteer Glasgow, 10 Bothwell Street, G2 6LU 9 June, 4 August, 15 September, 27 October 10:00 to 12:00

www.volunteerglasgow.org For further information please contact Training Officer, Jim King - jim.king@volunteerglasgow.org Or visit: www.volunteerglasgow.org/organise/managing/awards

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Social Enterprise training

Social Enterprise training - by the experts!

supporting enterprises and communities GCVS has teamed up with Community Enterprise in Scotland to bring you first-rate training designed to help Glasgow’s Third Sector Social Enterprises to thrive and grow.

CEiS provides business advisory services to social and community enterprises across Scotland. It also organises events and innovative employability programmes to help people back to work, and provides training such as that advertised on these pages. Find out for yourself how CEiS can help your organisation:

Web: www.ceis.org.uk Email: john.hughes@ceis.org.uk Tel: 0141 425 2900

What is Social Enterprise?

www.ceis.org.uk Skills Development Scotland

FTO Eligible

HALF-DAY

Thursday 12th June 2014

(9:30am – 1:00pm)

The term ‘social enterprise’ is widely used to describe enterprising third sector organisations but what does it actually mean? To answer this, reference will be made to the wide diversity of social enterprise organisations currently operating in Scotland and the UK, the range of services and activities provided by these organisations, and how social enterprises develop their income generation potential.

This half day course will also introduce the range of legal structures currently available for the Third Sector and how these structures relate to social enterprises, including the traditional ones of Company Limited by Guarantee and Development Trusts, and the newer Community Interest Company (CIC), and Scottish Charitable Incorporated Organisation (SCIO) structures. The course will also cover issues around Charitable Status, setting up a trading subsidiary, what is a Trustee, and roles and responsibilities for Directors. Where appropriate, references will be made about the social business reasons influencing such structural developments.

Trainer: John Black, CEiS

Stronger Together

Click here to book places. Please state the course name and the date you wish to attend

CEiS is one of the three organisations who make up Glasgow’s new Third Sector Interface. See www.g3sf.org for more details. 8

COSTS: £42 M, £60 NM

Glasgow

THIRD SECTOR INTERFACE

Glasgow’s Third Sector, working together


Constructing a budget and adapting it for your funding application

Skills Development Scotland

Thursday 19th June 2014

FTO Eligible

(9:30am – 4:30pm)

Budgeting effectively is one of the cornerstones of any well-managed organisation. This practical and participative one day course is specifically designed to identify all the issues you need to consider when constructing an annual budget for your organisation.

A budget generally is made up of 2 separate components – Income and Expenditure and Cash Flow. This course demonstrates how they differ and highlights the importance of good cash management. Funding applications are increasingly more demanding with respect to the amount of financial information required to support applications. The latter part of the day demonstrates how to adapt your budget and periodic accounts in order to reflect the effects a successful funding application has on your business in order to clearly show the benefits of the award. Trainer: Roy Crosby, CEiS

Starting a Social Enterprise

Click here to book places.

COSTS: £42 M, £60 NM

Please state the course name and the date you wish to attend

A HALF-DAY COURSE, RUNNING TWICE Wednesday 4th June 2014 Skills FTO Development Eligible Thursday 11th September 2014 Scotland (9:30am – 12:30pm)

“Social enterprises are businesses that trade to tackle social problems, improve communities, people’s life chances, or the environment. They make their money from selling goods and services in the open market, but they reinvest their profits back into the business or the local community. And so when they profit, society profits. “ Definition of a Social Enterprise by Social Enterprise UK

This jargon-free, half day course is intended for Third Sector organisations who want to know a) if a social enterprise model is right for them, and b) how on earth one goes about starting one up. The session covers: The different social enterprise models Where to start and where to go for support Click here to book places. Making a business plan Please state the course name and the date you wish to attend Finding finance, investment and funding Deciding on your legal structure and governance structure Keeping on top of finance, and growing and scaling up your business Trainer: John Black, and Steve Cullen, CEiS

Costing your Services

COSTS: £42 M, £60 NM

Skills Development Scotland

FTO Eligible

A HALF-DAY COURSE Thursday 28 August 2014 (9:30am – 12:30pm)

Before you set a price for the services that your organisation provides, you need to understand the costs of providing these services. Calculating your costs means taking into account your materials costs, your overheads, your staffing costs – and setting a fair profit margin This short, jargon-free course takes you through the basics of costing various services, from a social enterprise perspective. Trainer: Alex Rooney, CEiS

Pricing your Services

Click here to book places. Please state the course name and the date you wish to attend

Skills Development Scotland

FTO Eligible

COSTS: £42 M, £60 NM

A HALF-DAY COURSE Thursday 18th September 2014 (9:30am – 12:30pm)

If you want to stay open, setting a good price for your services is absolutely crucial. Too low and you’ll go bust. Too high and your competitors will get all the business. This short course looks at the main elements that go into setting a price that will be acceptable to your clients and at the same time keep you in business. We look at different pricing models - should you charge an hourly rate, a flat fee or a variable project fee? Also, how do you decide your perceived value to your customer – ie, how much they are willing to pay? And how can you be more aware of what competitors are charging for similar services in the marketplace? It is recommended that you first attend Costing Your Services (see above). Trainer: Alex Rooney, CEiS

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £42 M, £60 NM

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Management and leadership New to managing

Develop your leadership skills - or get better at the nitty-gritty duties of management

Skills Development Scotland

Wednesday 06 August 2014 (9:30am – 4:30pm)

FTO Eligible

This course will help new managers and supervisors understand their role as first line managers, introduce a number of key functions and tasks of first line managers, explore basic skills required, consider participant’s management styles and attitudes to management and allow them to begin planning for their own ongoing development needs. Trainer: Consultant trainer Joette Thomas

Click here to book places. Please state the course name and the date you wish to attend

COSTS:£155 M, £205 NM

Joette is really knowledgeable and her presentation skills are excellent. The pace and content were just right. Managing challenging situations

Skills Development Scotland

FTO Eligible

Designed for managers, supervisors and team leaders

RUNS TWICE

Tuesday 29 July 2014 Tuesday 30 September 2014

An interactive course that aims to develop the skills required to manage the challenges of people management. Typically, we look at strategies for managing the person who underperforms; managing emotions in highly-charged situations; giving feedback and direction; managing conflict in teams and asserting the right to manage with confidence. Trainer: Consultant trainer Angela Gribben

Supporting and supervising staff

Click here to book places. Please state the course name and the date you wish to attend

Skills Development Scotland

FTO Eligible

(9:30am – 4:30pm)

COSTS: £142 M, £195 NM

Friday 8th August 2014 T(9:30am – 4:30pm)

Click here to book places. Please state the course name and the date you wish to attend

This one day course is for anyone who is (or will be) responsible for managing staff. The training will particularly apply to Project Managers, Senior Workers, Development Workers, Project Officers, Team Leaders who are leading teams and setting up projects. The course is also particularly suitable for management committee members who are overseeing small organisations.

In the course, we: consider the meaning, purpose and function of supervision and support: examine different models for supervision: aim to understand the contribution to good practice of supervision contracts and what these might contain. aim to understand links between supervision and appraisal meetings and practice: aim to understand the importance of good communications skills: learn to identify possible causes of poor performance and deal with problems that may arise in supervision; practice the essential skills needed by supervisors. Trainer: Linden Stables, GCVS

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COSTS: £142 M, £195 NM


Developing Your Organisation A five day course facilitated by organisational development experts

A FIVE DAY COURSE:

Wednesday 3 September 2014 Thursday 4 September 2014 Wednesday 8 October 2014 Thursday 9 October 2014 Wednesday 5 November 2014 (9:30am – 4:30pm)

Click here to book places. Please state the course name and the date you wish to attend

Developing your organisation is a constant process, and especially important when the economy is stagnating. This programme provides you with expertly-facilitated time out to learn about organisational development.

We use a variety of learning tools, processes and organisational change theories in a series of modules and coaching sessions. And crucially, over the duration of the learning programme, you will actually work upon an organisational development initiative that is tailored to your own organisation’s needs.

By learning together with other organisations on the programme you will broaden your applied working knowledge about how change happens, as well as creating a network of peers who are sharing the challenge. The programme takes five days, spread over three months. We start with a two-day module, followed by individual coaching sessions, then another two-day module, more coaching and a final review day. To get the best from this programme, we encourage organisations to send two participants at management / development worker level who can work together in implementing the planned organisational change that comes out of this learning.

Trainer: GCVS Consultant Trainer Duncan Wallace COSTS (five days): £700 per place or £1300 for two places

Save on costs!

Skills Development Scotland

FTO Eligible

The five days training is delivered at £700 per place or £1300 for two places.

This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost!

Children, Young People and Families Getting it Right For Third Sector Providers GCVS Everyone’s Children project is funded by the Scottish Government to promote third sector services for children, families and young people from the early years of life into early adulthood.

The project supports organisations delivering childcare, family support, youth work, health and wellbeing, leisure and recreation, cultural, inclusion and other services which support the wellbeing of children, young people and their families in line with the Scottish Governments policy framework Getting It Right For Every Child (GIRFEC).

We are conducting research to find out more about what the 500+ third sector organisations in Glasgow contribute to its aims and what training, capacity building and other supports they may need to improve.We are delivering a training and information programme between late summer and March 2015.

Wednesday 27 August 2014 Wednesday 22 October 2014 Wednesday 28 January 2015

9.00am – 1.00pm 9.00am – 1.00pm 9.00am – 1.00pm

Possible topics include: current policy and practice developments, the practicalities of sharing information, key roles in GIRFEC, eg the named person, assessing and reviewing needs and children and young people’s rights.

We will also look at how to support the sector to increase their influence and involvement in planning local services in wellbeing enabled communities; securing sustainable investment in the sector and evaluation and monitoring impact. The exact programme will be shaped by what you tell us matters- so look out for the research questionnaire that will be targeted at appropriate organisations in the next few weeks. To help you plan to participate in these free sessions we can confirm that the programme is likely to be delivered on the following dates so put these in your diary now. Wednesday 17 September 2014 Wednesday 26 November 2014 Wednesday 4 March 2015

9.00am – 1.00pm 9.00am – 1.00pm 9.00am – 1.00pm

If you would like more information about the programme as it develops or would like to discuss what the project means for your organisation contact Fariha Thomas, Early Years/ Early Intervention Capacity Building Officer Tel: 0141 332 2444 or Email fariha.thomas@gcvs.org.uk Visit us at :www.gcvs.org.uk/engagement/everyones_children 11


Equalities

ILM Mainstreaming Equalities Organisational Development Programme

This Institute of Leadership and Management endorsed training course is specifically designed for Third Sector organisations. The course is jointly hosted by GCVS and CRER, and takes place over four dates at

the Albany Learning and Conference Centre in Glasgow.

Monday 11 August 2014 Monday 15 September 2014 Monday 6 October 2014 Tuesday 4 November 2014 All sessions from 10.00am – 4.00pm.

Click here to book places. Please state the course name and the date you wish to attend

• Build capacity to embed equality in everything your organisation does • Understand legal obligations under the Equality Act 2010 • Share equalities knowledge and experience with Voluntary Sector colleagues • Practical actions to meet the developing equality requirements of Public Sector funders • Includes access to extensive training materials and resources

Subjects include: • Key equality concepts • Equality in employment, volunteering and procurement • Equality Impact Assessment and planning for equality Tribunal case law and avoiding conflict

• The Equality Act 2010 • Consultation, involvement and engagement • Case studies based on Employment • Practical tips for embedding mainstreaming

The training course itself is free of charge for workers or board members from Third Sector organisations. It is possible to take the course without receiving ILM certification. For those wishing to gain an ILM certificate, there are a limited number of subsidised places available and the remaining participants will be charged the basic costs required to process ILM certification.

Course participants should have the authority within their organisation to make positive changes and the ability to effectively share the knowledge they gain from participation. Participants should therefore ideally be at a senior level within the organisation. However, we recognise the difficulty of time management within organisations and so any person can attend on behalf of their organisation provided they have the delegated authority to take action to mainstream equality.

It is suggested that two people from each organisation attend if possible; this provides more support within the organisation and minimises any disruption as a result of unavoidable absence. For all participants, we strongly recommend attendance at all four days. Although handouts and materials will be available, these do not replace the experience of participating in learning and sharing knowledge with others.

The training course has a strong focus on the organisation taking action itself. This means that participants will be required to do some work in between sessions as well as prior to the start of the course. This work will include sharing knowledge with others in the organisation and looking at the organisation’s policies, services and functions. The final assessed piece of coursework is an essay which will explore a selection of the topics covered during the training. This is required for participants wishing to receive an ILM completion certificate.

Booking spaces

Please apply in the first instance to training@gcvs.org.uk stating that you are interested in attending teh mainstreaming equalities programme. We will then send you a booking form to complete.

Mainstreaming Equalities is offered FREE, thanks to our partnership with the Coalition for Racial Equality and Rights (CRER). Formerly known as Glasgow Anti Racist Alliance CRER is focused on helping eliminate racial discrimination and harassment, and promoting racial justice across Scotland.

www.crer.org.uk

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GCVS Essentials

Things you need to know to grow

GCVS is currently working to build a series of GCVS essentials events to help inform Glasgow’s Third Sector about the key issues amd initiatives that are affecting it.

The half-day events will be competitively priced at £30 per attendee, and will feature a mix of expert speakers and group debate on the topic at hand.

Each event will take place at the Albany Learning and Conference Centre.

Sessions currently being planned include:

. The Single Outcome Agreement . The Integrated Grant Fund . Thriving Places - what does it mean? . Community Planning structures and voluntary sector representations . CLD event Community Engagement . Social Work restructuring . Health and Social Care Integration . Self Directed Support . Procurement Services Provider . The Community Justice Authority . Tackling poverty in Glasgow . Go Well . The Youth Strategy . Community Health Partnerships . Community Anchors . SNAP Human Rights

If you would like to pre-book for any session, or you wish to make sure that you get further information about the GCVS Essential programme, please contact

training@gcvs.org.uk

Employers’ Question Time

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This cost effective and informal way to have your employment law and HR questions answered also gives you the opportunity to network with other employers facing similar issues. You can send in your questions in advance, submit them on the day, or just ask them at the question time session.

Wednesday 5th November 2014 9.30am - 1.00pm (followed by lunch)

Book early through training@gcvs.org.uk

The Albany

Learning and Conference Centre Ashley St, Glasgow 13


Managing people

Skills Development Scotland

FTO Eligible

Your opportunity to take part in our acclaimed, ILM-endorsed, Managing People course, covering the main aspects of people-management

A FIVE DAY COURSE Monday 6th October 2014 Tuesday 7th October 2014 Monday 13th October 2014 Tuesday 14th October 2014 Tuesday 4th November 2014

From the essentials of employment law to key interpersonal skills, this five day course explores the main aspects of managing people. Participation on this course is a must for the manager who wants to get the best from their team. Delegates will receive the Institute of Leadership and Management certificate. Feel more confident and empowered in managing staff. Improve your working environment and your employee relations. Click here to book places. Create a positive working environment. Please state the course name and the date you wish to attend Get the right person through fair, lawful and accountable selection processes. Look at performance management and review your own procedures and skills. Learn to manage people effectively and to help staff achieve their objectives. Examine different problem scenarios, and gain the confidence to deal with them. Explore the implementation of learning within a team.

ILM endorsed training

The course is endorsed through the Institute of Leadership and Management (ILM) and delegates will receive the Institute of Leadership and Management certificate.

Trainer: Linden Stables, GCVS COSTS (five days): £1000 M, £1200 NM

Save on costs!

Skills Development Scotland

FTO Eligible

The five days of ILM-endorsed training is delivered at £1000 for our member organisations and £1200 for non GCVS members.

This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost! 14


Better business How to win Contracts and Service Level Agreements

A TWO DAY COURSE Thursday 20th August 2014 and Thursday 27th August 2014 (all days 9:30am – 4:30pm)

This two-day course is for staff and board members in service providers who are responsible for tendering for contracts and SLAs and carrying out negotiations. The course helps organisations take charge of the process and win contracts Click here to book places. and SLAs that are in their best interests and those of their clients. Participants will Please state the course name and take away a number of tools that they can use in real-life bidding and negotiation the date you wish to attend situations. Areas covered include: Skills FTO Development . Turning Best Value to your advantage Eligible Scotland . Capitalising on your strengths and unique selling points . Pros and cons of types of contract - “spot purchase”, “block purchase” and “unit purchase” . The contents of a contract . Drafting a service specification . Preserving quality . An introduction to Full Cost Recovery . Negotiating practice . Mastering the jargon

By the end the aim is that participants should be empowered to critically analyse and respond to contracting opportunities. They should have a renewed confidence in their organisation, in presenting their services and in representing their strengths. Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM

Accounting

Costs: £272 M, £385 NM

Click here to book places. Please state the course name and the date you wish to attend

Introduction to Sage Line 50

Skills Development Scotland

FTO Eligible

Monday 28 July 2014 (9:30am – 4:30pm)

This is for those who are new to using Sage Line 50 or are considering purchasing it. The course is a basic introduction and covers topics such as setting program defaults, setting up customer and supplier accounts, inputting opening balances, customising the nominal ledger, producing the trial balance, processing credit and cash transactions, producing various reports etc. The course will also take a brief look at financial and management information that can be produced by Sage and discuss more advanced features that future courses may cover.

Trainer: Consultant trainer David Nicholls

Intermediate Sage Line 50

Click here to book places. Please state the course name and the date you wish to attend Skills Development Scotland

FTO Eligible

COSTS: £142 M, £195 NM

Friday 15 August 2014

(9:30am – 4:30pm)

Building on the Introduction to Sage course delegates will learn how to use VAT principles to generate VAT returns, produce bank reconciliations and produce a variety of reports such as budget reports and profit and loss accounts to aid management reporting. COSTS: £142 M, £195 NM Trainer: Consultant trainer David Nicholls

See our fully up-to date training programme at

www.gcvs.org.uk

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Health & Safety REHIS Elementary Food Hygiene

Click here to book places. Please state the course name and the date you wish to attend

Wednesday 09 June 2014

(9:30am – 4:30pm)

The REHIS Elementary Food Hygiene Certificate is a practical course designed to give individuals a basic knowledge and understanding of the causes of food poisoning, measures for prevention and the legal aspects of food hygiene in Scotland. The course covers: • Introduction to Food Hygiene • Bacteria • Food Poisoning and its Prevention • Personal Hygiene • The Working Environment • Cleaning Practices • Pest Control • Food Safety Legislation

COSTS: £65 M, £75 NM

Trainer: Catersafe

REHIS Elementary Certificate in Health & Safety

RUNS TWICE

Monday 08 September 2014

(9:30am – 4:30pm)

A one-day course certified by the Royal Environmental Health Institute of Scotland providing basic health and safety awareness for all levels of staff. This nationally recognised certificate requires successful completion of a short multiple-choice examination at the end of the course. Individual participants are welcome as are block-bookings from organisations who wish to utilise the course as part of an induction programme. Trainer: Catersafe

Risk Assessment, Fire and Office

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £95 M, £120 NM

Friday 11 July 2014

(9:30am – 4:30pm)

Click here to book places. Please state the course name and the date you wish to attend

Annually in UK workplaces, around180 workers are killed and over 30,000 seriously injured. Two million people suffered from an illness they believed was caused or made worse by their current or past work and 35 million working days were lost as a result of occupational injury and ill-health. This course provides candidates with a basic knowledge of health and safety in the workplace, including the duties of employers and employees under UK Health and Safety Legislation.

The course will cover the following areas: the legal aspect of H&S: workplace accidents and their impact: accident reporting: slips, trips and falls workplace risk assessments: fire safety: the science of fire extinguishers: electrical safety; environmental hazards; hazardous substances and manual handling. Trainer: Effective Solutions

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COSTS: £95 M, £110 NM


First Aid at work

Click here to book places.

A THREE DAY COURSE 29, 30 and 31 July 2014 (all days 9:30am – 4:30pm)

Please state the course name and the date you wish to attend

Award in First Aid at Work Course at SCQF Level 6

This comprehensive three-day course covers a wide range of First Aid emergencies, enabling all participants to deal with an emergency situation with confidence in a prompt, safe and effective way. This first aid at work course meets the requirement of the Health & Safety law that employers should provide a safe and healthy environment for their employees. If the assessment of First Aid needs highlights the need for qualified First Aider’s, then this Level 6 qualification will provide you with suitable, highly trained personnel.

Assessment is on-going by the instructor along with a question paper on each day. A three year Level 6 Award in First Aid at Work certificate will be issued to the learner, subject to successful assessment. No previous experience is required; but candidates should have the ability to cope with stressful and physically demanding emergency procedures. Trainer: Effective Solutions

Sports injury first aid

A Level 5 Award in Activity First Aid

COSTS: £270 M, £300 NM

Click here to book places. Please state the course name and the date you wish to attend

Cost includes cost of certificate A TWO-DAY COURSE Wed 3 and Thu 4 September 2014 (9:30am – 4:30pm)

This Sports Injury First Aid Course qualification is made up of two units including Emergency First Aid at Work. It is specifically designed for those who are involved in any form of activity, including sports, leisure and recreation. Not only is Basic Life Support included, but many other First Aid conditions are also covered, making this qualification very comprehensive. A minimum of 12 contact hours in the classroom, consisting of practical and theoretical activities, plus an assignment and some pre-course activity could be required. Sports Injury First Aid Course assessment is on-going by the instructor along with a multiple choice question paper, and a three year qualification will be issued to the learner, subject to assessment. No previous experience is required; however, candidates should have the ability to cope with stressful and physically demanding emergency procedures. Trainer: Effective Solutions

Emergency first aid

COSTS: £210 M, £240 NM

Click here to book places. Please state the course name and the date you wish to attend

Cost includes cost of certificate

This Emergency first aid course leads to a national accreditation in Emergency First Aid at Work. This qualification is made up of one unit, and in order to receive this award, you must achieve success in this unit.

A ONE-DAY COURSE Thursday 21 August 2014 (9:30am – 4:30pm)

This qualification is approved by the Health & Safety Executive, and it is also recognised nationally as a Level 5 award in Scotland. Therefore, upon completion of this course, you can be recognised by an employer as an Emergency First Aider towards meeting the employer’s duties under the Health & Safety (First Aid) Regulations 1981, and you may count the qualification accreditation towards your formal general educational development. More importantly, you will be gaining knowledge and competence to administer first aid and basic life support. Assessment is based on practical and oral assessment throughout the course and successful completion of a written test at the end of the course. No previous experience is required; however, candidates should have the ability to cope with stressful and physically demanding emergency procedures. Trainer: Effective Solutions

COSTS: £105 M, £125 NM

Cost includes cost of certificate

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IT courses, delivered by experts - and pitched at the level you need

Information Technology

All courses are delivered by IT experts Indicia Training. The benefits of this partnership are: • Each participant receives a course manual to take away • Each participant gets full access to Indicia’s telephone and e-mail helpdesk for 12 months

Which level of course meets your needs? Level 1 Level 2 Level 3

Introductory course: aimed at new users, or for users wishing to clarify existing knowledge. Intermediate course: aimed at users who have Level 1 knowledge, or for experienced users wishing to clarify existing knowledge. Advanced course: For users who have attended Level 1 and 2 courses, or for experienced users.

All courses are delivered using 2007 Microsoft Office

Within reasonable boundaries (ie, at times that are not disruptive to the overall flow of the lesson), our trainer will be happy to refer back to Microsoft 2003 and forward to Microsoft 2010, for attendees who use these versions.

Introduction to Microsoft Excel 2007 - Level 1

Skills Development Scotland

Gain the necessary skills and knowledge to: launch and exit Excel, create new files, enter and edit data, enter formula and calculate percentage figures.

Monday 10 June 2014 Wednesday 10 September 2014

Click here to book places.

Trainer: Indicia Training

Please state the course name and the date you wish to attend

Intermediate Microsoft Excel 2007 - Level 2

Learn how to use Microsoft Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.

Trainer: Indicia Training

Click here to book places. Please state the course name and the date you wish to attend

Advanced Microsoft Excel 2007 - Level 3

RUNS TWICE

FTO Eligible

(9:30am – 4:30pm)

COSTS: £142 M, £195 NM

RUNS TWICE

Tuesday 08 July 2014 Tuesday 23 September 2014 Skills Development Scotland

Skills Development Scotland

(9:30am – 4:30pm)

FTO Eligible

COSTS: £142 M, £195 NM

FTO Eligible

RUNS TWICE

Thursday 21 August 2014

(9:30am – 4:30pm)

Expand your excel skills. Understand and use 2007 new features such as the office button, ribbon quick access tool bar, pivot tables, pivot charts, advanced functions, multiple sheet and advanced formulas. Click here to book places. COSTS: £142 M, £195 NM Trainer: Indicia Training Please state the course name and the date you wish to attend

Introduction to Microsoft Access 2007 - Level 1

Skills Development Scotland

FTO Eligible

Learn how to create a simple database or understand existing databases. The course covers the creation of tables, relationships, forms and queries. Click here to book places. Trainer: Indicia Training 18

Please state the course name and the date you wish to attend

Thursday 14 August 2014

(9:30am – 4:30pm)

COSTS: £142 M, £195 NM


Computers for beginners

Skills Development Scotland

Monday 30 June 2014

FTO Eligible

(9:30am – 4:30pm)

This session is aimed at the user who is new to business/workplace computers. It is designed to provide an easy introduction and to give an overview of the various software programs used in the workplace. Below are listed the topics covered during the course - however, this can be tailored to suit individual company requirements and the software used can be substituted as necessary.

Getting Started, Logging On, Passwords and Protocol, Overview of Windows, Quick Tips and Shortcuts, the Windows Desktop, the Task Bar, Working with Menus, Windows Icons / Moving / Arranging / Shortcuts, Desktop Properties, the “My Computer” Properties, Windows Explorer, the Explorer Window / Changing Views / Sorting, the Explorer Toolbar, Working with Folders and Files, Changing the Folder Options, Creating / Moving / Renaming / Deleting Folders, Copy / Move / Deleting Files, Searching for / Folders / Files / Search Options, Background / Screen Savers / Desktop Appearance, Windows Accessories , The Recycle Bin, Overview of Office , Introduction to Email - MS Outlook, MS Excel - Spreadsheet Overview, Adding / Editing Data / Formula / Saving / Printing, MS Word - Word Processing Overview, Creating Letters and Memos / AutoCorrect / AutoText

Trainer: Insight Training

Click here to book places. Please state the course name and the date you wish to attend

Funding / Governance

COSTS: £142 M, £195 NM

Supported by GCC Integrated Grant Fund

Tuesday 9 September 2014

Getting started with Funding

(9:30am – 4:30pm)

This one day session is aimed at people who are fairly new to funding, or who need a refresher in starting the funding process. From where to look for funding, the importance of matching criteria to needs to managing the budget and reporting back to funders, the session contains all the critical elements you need to consider when starting the funding process. The session will consider: • How to find out what funding is available • How planning reduces the risks of failure • The pro’s and cons of Jargon and Buzzwords • What to include in budgets and full cost recovery • Monitoring and evaluation tools

At the end of the session, participants will: • Know where and how to look for funding • Understand the importance of planning • Have a good idea how to pitch their request to the funder and keeping them informed • Have an overview of budgets • Understand the importance of reporting Trainer: GCVS consultant trainer

Getting Governance Right

Click here to book places. Please state the course name and the date you wish to attend

Click here to book places.

Please state the course name and the date you wish to attend

Skills Development Scotland

FTO Eligible

COSTS: £89 M, £105 NM

Tuesday 2 September 2014

(9:30am – 4:30pm)

Good governance is an important factor in running any voluntary organisation, whether a tiny community group or a large charity – if the organisation is run properly, its success will be that much more assured. The session will consider; • What governance is and why is it important • the ideal ingredients of a successful board • Who should lead the organisation and their responsibilities to others • Communication with other board members, staff and stakeholders • The right tools for the job – the importance of policies, procedures and rules At the end of the session, participants will; • Understand why clearly drawn lines of responsibility will make their organisation more effective • How the right mix of people can enhance the performance of the organisation • Know the roles, responsibilities and duties of board members • Have an overview of how good communication can reduce poor performance • Have access to a bank of templates and resources to help to strengthen their organisations. The session will be appropriate for voluntary groups or registered charities, participants should note that best practice models based on charity trusteeship will be used as models. It is recommended that at least two board members should attend the training in order to be able to cascade the learning within their own boards. Trainer: GCVS consultant trainer COSTS: £89 M, £105 NM 19


Supporting your client groups Personal barriers to employment

Tackling the root causes to employment.

Click here to book places. Please state the course name and the date you wish to attend

Skills Development Scotland

FTO Eligible

Tuesday 30 September 2014

(9.30am - 4.30pm)

All too often the long term unemployed feel that the support and solutions available are not right for them. This one day course considers how to work at an individual level to identify barriers to employment, and how to address them in partnership with the client. It explores psychological issues which can affect engagement and confidence, and discusses and develops a structured approach to identifying individual characteristics and solutions. This programme is designed for third sector professionals providing employability support to their clients, as well as Welfare to Work providers offering employment services in Glasgow and the West of Scotland. Content includes:

•The psychology of barriers. How individual self image and beliefs can produce unique barriers to engagement • Understanding the human potential for growth – humanistic psychology • Understanding the hierarchy of motivation • Group case-studies and presentations • Understanding the importance of self efficacy and self esteem in tackling challenges • Effects on behavioural choices, personal motivation, thought patterns and responses, health behaviours • Discussing the destiny idea and how to change the thinking of our customers • Group case studies and presentations

By the end of this course delegates should have a clearer understanding of : • The psychological background to individuality • Individual cases require individual consideration • The pitfalls of a one-size-fits-all approach to case management • Correctly positioning clients in terms of their motivation and self-efficacy • Developing partnership approaches to case management Trainer: Consultant trainer John Kimmet

Inspiring confidence in young people

A day designed for professionals working to support young people in the community.

COSTS: £142 M, £195 NM

Skills Development Scotland

FTO Eligible

Friday 12 September 2014 (9.30am - 4.30pm)

Click here to book places. Please state the course name and the date you wish to attend

This one day programme looks at some factors that may undermine the confidence of young people, and examines ways that they can be supported to face the future with confidence and self belief. The day is designed for public and voluntary sector professionals working to support young people in the community. We look at: • what is confidence? Why is it so important, and why is it so fragile? • society’s perceptions of young people and the dangers of stereotyping • the nature of young people’s perceptions of themselves and how they are perceived by others • understanding individuality, the characteristics of the individual, and the triggers of motivation • tools to develop confidence and the value of positive relationships, networks and support • how are young people affected by public processes? • workshop - peers and families, and how these can affect the confidence and self esteem of the young. • workshop – supporting the development of self-esteem and self-efficacy in young people.

Trainer: Consultant trainer John Kimmet

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COSTS: £142 M, £195 NM


Training for Trainer / Facilitation Skills ILM Training for Trainers

Skills Development Scotland

FTO Eligible

A TWO DAY COURSE Tuesday 26 August 2014 – Day 1 Thursday 28 August 2014 – Day 2 (9:30am – 4:30pm)

This well-established GCVS course has now been endorsed by the Institute of Leadership and Management. All participants, upon successful completion, will receive an ILM certificate.

On this two-day course you will learn how to put together training courses and workshops. We examine the role of the trainer, looking particularly at the knowledge, skills and qualities needed of a trainer. We also look at planning and preparing training sessions. The course is ideal for those new to the training role, or those who are interested in becoming a trainer. Aims of the course: Click here to book places. . To identify the skills and qualities needed by a trainer Please state the course name and . To understand how different people learn best the date you wish to attend . To learn techniques to enhance planning and delivering of training Course content includes: . The Training Cycle . Learning theorists such as Kolb, Tuckman and Adair . The importance of planning your training . Factors that affect delivery of training . Dealing with different personalities . Different learning styles . Diffusing difficult situations . Evaluation tools . Formal assessment and feedback of your training

This course is very participative and requires all participants to become actively involved in discussions within the group. Participants also prepare their own short training session, for delivery to the group on day two.

Trainer: Ruth Farquharson, GCVS

Facilitation skills

COSTS: £310 M, £365 NM Cost includes £66 cost of ILM certificate

Skills Development Scotland

FTO Eligible

Tuesday 16 September 2014

On this course participants will have an opportunity to increase their understanding of the use of facilitation within a group environment and to develop skills in facilitating.

Participants will explore the role of the facilitator and facilitation models. Participants will also learn handy tips that help facilitating groups thinking and will look at how group dynamics affect the purpose and outcome of joint working. Trainer: GCVS trainer

(9:30am – 4:30pm)

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £142 M, £195 NM

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Poverty Awareness training from the Poverty Alliance

Wednesday 13 August 2014

(9:30am – 4:30pm)

This course is delivered by experienced Poverty Alliance fieldwork staff who draw heavily on their in-depth knowledge of poverty issues and on their direct experience of working with individuals and groups who are experiencing poverty.

Who should attend? Management and operational staff who wish to have a better understanding of poverty issues and would like to identify ways in which they could engage more effectively with individuals and communities facing poverty and social exclusion. Course Aim: • To increase participants knowledge and understanding of the relationship between poverty and inequality and how poverty impacts on individuals lives • To enable participants to identify ways in which they can provide an effective service to people who experience poverty.

At the end of this one day course participants will;

• Have an understanding of the nature, roots and causes of poverty and what poverty means to those experiencing it.

• Have an understanding of the relationship between inequality and poverty.

• Be aware of ways in which common prejudices and stereotypes can lead to discrimination and the unfair treatment of people experiencing poverty. • Have gained an overview of national and local anti-poverty strategies and policy responses to tackling poverty • Have identified changes and improvements which can be made to work practices to improve service delivery

Trainer: Poverty Alliance

Stronger Together

Click here to book places. Please state the course name and the date you wish to attend

COSTS: £142 M, £195 NM Cost includes £66 cost of ILM certificate

Our calendar now features a core of training delivered by the three organisations who make up Glasgow’s Third Sector Interface.

Glasgow

THIRD SECTOR INTERFACE

Glasgow’s Third Sector, working together

Scotland’s thirty-two Interfaces work to support, promote, develop and represent the work and interests of the Third Sector, of social enterprises, and to promote and support volunteering across all sectors. Typically, they feature representation from local Councils for Voluntary Service, Volunteers Centres, local Social Enterprise Networks and Local Social Economy Partnerships. The work of the Glasgow Third Sector Interface is informed by the Glasgow Third Sector Forum. The Forum aggregates the voice and represents the interests of Glasgow’s Third Sector. See more at www.g3sf.org Glasgow Council for the Voluntary Sector owns and operates the Albany Learning and Conference Centre. We are a 600-strong, member organisation, and the main development agency and advocate for voluntary and community organisations in Glasgow. Community Enterprise in Scotland exists to provide training, support and financial support for social and community enterprises. For 28 years, CEiS has managed loan funds, issued development grants and provided enterprise support. It also organises events and innovative employability programmes to help people back to work, and provides training.

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Volunteer Glasgow is the operating name of the Volunteer Centre, which was established in 1970. In addition to promoting and supporting volunteering, Volunteer Glasgow has a successful track record in providing community development, befriending, mentoring, training, community care and advisory services to the general public and to a range of client groups across Glasgow.


IOSH Working Safely

A one-day course: 16th September 2014 Costs: £90 per attendee +VAT

IOSH Working Safely is designed for employees at any level, in any organisation that require a grounding in the essentials of Health and Safety. This one-day course includes the assessment, so there’s no need to free up further time after the course for a test. The course content includes: defining “hazard” and “risk” with familiar examples, identifying common hazards in the workplace and what to do about them, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress, noise and the working environment, slips, trips and falls, and manual handling. It includes how to improve safety in the workplace and bridges the gap between Management and the workforce, and also includes a short introduction on how individuals can play a part in protecting the environment and reduce waste in the workplace. This is an accredited training course, with certificates being issued by IOSH (The Institution of Occupational Safety and Health). The certificates are valid for three years.

IOSH Managing Safely

A four-day course: 28th, 29th August, 4th, & 5th September 2104 Costs: £380 per attendee +VAT (Special offer – A second staff member may attend FREE)

IOSH Managing Safely is a four-day accredited training course designed for Managers and Supervisors in any organisation to attend, as they have Health and Safety responsibilities. With no jargon, it is designed to get candidates up to speed on the practical actions they need to take to manage all health and safety issues in their workplace and gain compliance with all legislation. The training covers; identifying common hazards in the workplace and understanding their effects, assessing and controlling risks, devising risk assessments and implementing controls, understanding legal responsibilities, investigating accidents and incidents, measuring your safety performance and helping to protect the environment. With end of course Certificates being issued by IOSH (The Institution of Occupational Safety and Health), it is the only Health and Safety training course that Managers will ever need. The certificates are valid for 3 years.

Fire Risk Assessor training

A one-day course: 2nd October 2014 Costs: £190 per attendee +VAT

It is now a legal requirement for all organisations to have a Fire Risk Assessment (FRA). It is also required that at least one person from each organisation has the necessary competence to create this document, and implement all the necessary fire safety controls. This training is designed to cover both requirements and includes;

1) Legal requirements to meet in the workplace in relation to fire 3) How fires start and how they spread 5) Fire Extinguishers ) 7) Allocating Fire Safety duties for designated staff 9) Example fire safety control measures 11) Compiling the FRA and keeping records of events

2) What is a FRA 4) Discovering a fire, and raising the alarm 6) Means of escape and escape time 8) Devising simple Fire Safety training for staff 10) Reporting to RIDDOR 12) Reviewing and revising the FRA.

The training focuses on exactly what the law demands that employers have to do (and don’t have to do) in relation to implementing Fire safety control measures in the workplace, and simplifies it.

Portable Appliance Testing

A one-day course: 1st October 2014 (9:30 to 4:30) Costs: £440 for two staff +VAT

Many organisations spend hundreds of pounds every year on having their electrical equipment tested – commonly known as “PAT Testing”. Full Circle Safety can train up to two members of your organisation to do your PAT Testing themselves, within the organisation, so you’ll never need to spend money on external contractors again. Whatsmore, we include a brand new, PAT Testing machine worth over £320 - FREE with each booking so the staff can start PAT Testing your electrical equipment straight after the training. They’ll be trained on how to use their machine. The course contents include; What is “PAT”, Legislation and guidance, HSE statistics, the effects of electricity on human contact, the categories and classes of electrical appliances, tests to be carried out and suggested frequency, recording test results and labelling appliances, practical demonstrations & exercises. There’s a short test, and all delegates receive modern signed e-certificate. The cost of the training for up to 2 staff is £440 + vat, which includes tea / coffee, lunch, a brand new PAT Testing machine and a modern signed e-certificate.

Booking places

To book places, please contact Barry Cochrane at barry@fullcirclesafetyuk.com stating the course(s) you wish to attend, how many places, delegate names and any access needs.

www.fullcirclesafetyuk.com

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GCVS Consultancy Services

Whatever your consultancy needs GCVs can provide a trusted consultant to support you. Bespoke training or development days on a range of organisational development issues

Event Management from start to finish – including marketing to over 1800 third sector organisations in Glasgow (we are also able to segment the market).

Design and layout of printed materials e.g. flyers, leaflets, posters, marketing materials annual reports , etc.

The benefits to you of coming to GCVS Our internal and external associate consultants are vetted by us and they know and understand the third sector and the environment it operates in. You will save time, energy and money through not having to seek out suitable high-quality consultant for the support you need.

We can provide venue and catering within the Albany as part of the package if required.

If you are interested in these services, or would just like further advice, please contact our Development Manager, John Robertson, on

0141 332 2444 Or email :

john.robertson@gcvs.org.uk

Ask about our Training Needs Analysis service when you contact us.

albany The

Learning and Conference Centre

Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all our in-house courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.

www.gcvs.org.uk

The gcvs training programme june to september 2014  
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