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albany The

Learning and Conference Centre

Training Programme April - October 2013

You can save up to half the cost on our training, through Flexible Training Opportunities. See page 3

www.gcvs.org.uk


GCVS is now working with our membership to deliver expert training

GCVS has delivered training to voluntary and community organisations in Glasgow and beyond for almost twenty years. For the past four of those years we have owned and operated the Albany Learning and Conference Centre, and our courses and learning events have begun to earn a reputation throughout Scotland. In this programme, we are taking this service to another level again, by utilising some of the skills and knowledge that lie within our member organisations.

Recently, we contacted our 600-strong membership, and asked them to express an interest in delivering select training courses for us. We did so in the knowledge that the sector is full of people with specialist expertise - expertise that other organisations could and should be able to benefit from. Our two conditions for accepting submissions were: 1) that the training is useful and necessary for our Third Sector audience, and 2) that the person tutoring is experienced in delivering training.

We thus have six new courses in this calendar that are delivered by some of our member groups. These are noted in the course descriptors.

To find out more about our training, or to book places:

Read

This brochure lists our training courses and major learning events from April to October 2013.

Visit

Visit the what’s-on section of the GCVS website:

www.gcvs.org.uk

or scan this QR code

Follow us Follow us on twitter

@TheAlbany_GCVS

Contact

Contact us by phone

0141 354 6511 or email us at

training@gcvs.org.uk

We usually advertise two prices for our courses - for GCVS members and for non-members. These are donated as “M” for Member and “NM” for Non-member.

To enquire about GCVS membership call us on 0141 332 2444 or email membership@GCVS.org.uk

Our venue

Our training is hosted in our very own centre of learning and development:

The Albany

Learning and Conference Centre 44 Ashley Street, Glasgow G3 6DS

Visit our website for directions: www.gcvs.org.uk/events/getting_to_the_albany

Five minutes from Glasgow city centre, the Albany Centre is a fully accessible building, featuring ramp entrance, lift to all floors and accessible toilets. We provide catering for training in our in award-winning, on-site cafe.

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Staff are lovely, the catering is brilliant, and it's generally just a lovely wee place to spend a day.


Flexible Training Opportunities can help your training budget go further.

Up to £5000 towards your organisation’s training costs!

GCVS has teamed up with Skills Development Scotland to help you to access potential training rebates through Flexible Training Opportunities. They will refund 50% of the cost of up to 10 training courses – at up to £500 per course.

So, for example, if your training costs £600, Skills Development Scotland will refund £300. If it costs £1200, they will refund up to £600. Any Scottish company with fewer than 100 employees can apply. Beneficiaries can include volunteers with your organisation.

The most important criteria for a positive decision is that you can make a business case for your training.

How do you apply for this funding for the training in this brochure?

We have negotiated to make it as hassle-free as possible:

1. Simply look for the Skills Development Scotland logo against the course descriptors in this brochure. It looks like this: Skills FTO Development Scotland

Eligible

2. If the logo is present, then the course will be considered under the Flexible Training Opportunities scheme.

3. Apply to Skills Development Scotland, stating the training you or your staff wish to undertake. They will take you through the information they need, and have a decision within five days.

Further information together with an application form can be found under Flexible Training Opportunities at: www.skillsdevelopmentscotland.co.uk

4. If you would like advice before applying, please contact John Lindsay at Skills Development Scotland. Tel: 0800 783 6000 or 0141 842 3596 Email: John.Lindsay@sds.co.uk

5. If your attendance at the training course is dependent upon getting this funding, we will be happy to hold you a provisional spot on the training course. Just be sure to confirm your attendance with us after you receive your funding.

Check your ILA eligibility The majority of the courses in this calendar qualify for Individual Learning Account funding.

You must be over 16 and have an income of £22,000 a year or less, or be on benefits, and have no degree qualification, to be eligible to get up to £200 towards the costs of learning or training. It’s a great way to pay for learning new skills because the money isn’t a loan and you don’t need to worry about paying it back.

You can find the ILA eligibility checklist at

www.skillsdevelopmentscotland.co.uk Or contact us at

training@gcvs.org.uk for advice 3


NEW!

The basics of good facilities management

Wednesday 9th October (9:30am – 4:30pm) Click to make a booking

Many people in the course of their work, and this is particularly true in the voluntary sector, find themselves responsible for the upkeep of a building - without necessarily having the experience or the knowledge-base to feel confident in their role. If that sounds a familiar scenario for you or a colleague, then this is the course you need.

We will take you through the absolute essentials of good facilities management, looking at the Health & Safety procedures that are imbedded in the law, insurance needs, maintenance schedules - and the agencies who are there to help. Trainer: GCVS consultant trainer

Skills Development Scotland

FTO Eligible

COSTS: £132 M, £185 NM

Whatever its shape, whatever its age, whatever its purpose - building management can be very difficult

The Albany Centre is available for your own conferences and events

Situated in the leafy and quiet Woodlands area of Glasgow, just five minutes from the city centre, the Albany Learning and Conference Centre is a fully equipped venue for events, training and conferences.

Whatever your event, and regardless of whether it is for eight people or eighty, the Albany Centre has light, airy and welcoming spaces to suit your needs

Our rooms can be arranged to meet your needs, and our professional, welcoming staff will be available both before your event and on the day to make sure that everything goes perfectly!

Event and conference spaces for up to eighty people Extremely competitive pricing on room hires and catering Quiet rooms, with no city-centre traffic noise On-site catering served in the award-winning Albany cafe Naturally-lit and welcoming rooms, with flexible set-up An IT suite for your bespoke training Just minutes from Glasgow’s Charing Cross and the M8 motorway

To find out more Call: 0141 332 2444

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Email: albanyinfo@gcvs.org.uk

Glasgow’s welcoming, comfortable and fully accessible venue Ask us about current promotions, or discounts for block-bookings and new customers.

Visit: www.gcvs.org.uk/albany


Skills for a better you

Personal Effectiveness

Tuesday 18th June (9:30am – 4:30pm)

Tools, Tips and Techniques for Involvement

This module will equip participants with practical tools and techniques to involve service users within their organisations and ensure that people can: • Identify service user involvement gaps in their own service NEW! • Develop an appropriate and realistic action plan; • Gain an understanding of the considerations around best practice; • Identify how to use the tools to support future work. Trainer: Involving Expertise - facilitated by Glasgow Homelessness Network

Utilising the skills of our member organisations

Skills Development Scotland

FTO Eligible

COSTS: £125M, £180NM Click to make a booking

Tuesday 27th August (9:30am – 4:30pm)

Assertiveness and confidence building

Click to make a booking

Speak out and express your views with confidence

An interactive course designed to help people handle others in a confident and assertive manner. Learn how to put their views across without being aggressive or offensive and how to respect their rights and those of others.

Trainer: Consultant trainer Angela Gribben

Skills Development Scotland

FTO Eligible

COSTS: £125M, £180NM

RUNS TWICE: Thursday 20th June or Tuesday 17th September (9:30am – 4:30pm)

Be Your Best Self!

Practical tools and techniques for successful living

Learn how to focus on what you want to achieve, manage your stress, and find the energy and steadfastness to keep on going through challenging and difficult times. This is a fast moving interactive course that leaves you feeling refreshed and brimming with ideas for making the most of your life, skills, talents and opportunities. Click to make a booking

Trainer: Consultant trainer Angela Gribben

Skills Development Scotland

FTO Eligible

COSTS: £125M, £180NM Thursday 29th August (9:30am – 4:30pm)

Report writing

Click to make a booking

Approach report writing as a challenge rather than a chore

Develop skills and techniques to produce clear, readable reports. The course focuses in gaining clarity, getting organised and getting going. Explore lots of techniques to help overcome writers block. Trainer: Consultant trainer Angela Gribben

Skills Development Scotland

FTO Eligible

COSTS: £125M, £180NM Wednesday 2nd October (9:30am – 4:30pm)

Presentation Skills

Click to make a booking

Learn how to plan, prepare and deliver a formal presentation

A one day course that is essential for anyone who has to make formal presentations as part of their work and will have particular appeal to participants presenting to funders through competitive processes. Trainer: Consultant trainer Angela Gribben

Skills Development Scotland

FTO Eligible

COSTS: £125M, £180NM 5


STEPS ®

NEW!

Skills Development Scotland

A THREE- DAY PROGRAMME Monday 2nd September Tuesday 3rd September Wednesday 11th September (9:30am – 4:30pm)

FTO Eligible

The STEPS model has been developed by the Pacific Institue to help develop a set of skills which are truly transferable between an individuals’ personal and professional life.

Click to make a booking

Feel back in control Harness and manage your emotional intelligence Change the things that you want to change!

STEPS uses applied cognitive and self-image psychology to help you to develop your problem-solving and effectivethinking skills. It is delivered in a group setting with a qualified facilitator who helps participants to co-create their learning through interactive discussions, personal reflection time, the use of short video bursts and activities utilising a wide variety of learning styles.

What can you expect

After participating in the programme, individuals have:

. greater expectations of success and higher self-efficacy . higher levels of motivation . increased self belief . improved ability to set goals . raised levels of personal accountability . more insight into how their mind works.

Evaluation data completed by past participants indicates a 93% recommendation response to the programme.

SAVE ON COSTS

STEPS is a recognised learning route for the Level 2 Award in Developing Effective Thinking Skills (QCF) in England, Wales and Northern Ireland, and is credited and levelled by SCQF at level 5 in Scotland, through the awarding body NCFE.

We have set a special introductory cost of £423 for this three-day programme. The course is eligible for Flexible Training Opportunities grants, which could save you up to half this cost. We will be pleased to advise on how to apply at no commitment for the FTO grant . Skills Development Scotland

FTO Eligible

Tailored learning for your own circumstances

The STEPS programme can be delivered solely to your organisation, on dates that suit you The programme can also be tailored according to the needs of your group. Contact us for more details, Trainer: Consultant trainer Angela Gribben

COSTS: £423 for three days

Fife Women’s Aid have taken a number of staff through the STEPS programme and plan to encourage all staff to complete STEPS by the end of 2013. STEPS is providing an opportunity to improve our organisational culture and build renewed motivation and resilience in our staff.

STEPS also offered our staff the opportunity to re-connect with our core values and find a positive way forward after a challenging period of organisational change. It has been of great benefit to everyone in the organisation - inspiring, uplifting and reminding us all how much we can shape our successes of the future.

Ruth Thomson General Manager Fife Women’s Aid

To see what other participants have said about the STEPS programme, visit www.pacificinstitute.co.uk/solutions/steps 6


RUNS TWICE: Friday 21st June or Tuesday 24th September (9:30am – 4:30pm) Identify strategies to improve your own time management This course explores the techniques used to assess and improve the use of time in the workplace. It will enable an appreciation of the importance of time management for individuals and teams.

Time management

Trainer: Bridgid Corr, GCVS

Handling difficult situations

Click to make a booking

Skills Development Scotland

FTO Eligible

Click to make a booking

Gain perspective, skills and confidence handling difficult situations at work

COSTS: £125 M, £185 NM

Wednesday 21st August (9:30am – 4:30pm)

This is a general course intended for people who work with others to address issues that commonly arise in teams, with bosses and colleagues. The course provides an opportunity for personal reflection and bespoke action planning. To be sure that this course will meet your needs we will send you a pre-course questionnaire before your place on the course is confirmed. Trainer: Consultant trainer Angela Gribben

Skills Development Scotland

FTO Eligible

COSTS: £125 M, £185 NM

RUNS TWICE: Thursday 4th July or Monday 7th October (9:30am – 4:30pm) Develop your skills in recording minutes accurately and effectively Suitable for anyone who has to record details of meetings, this course will be very practical and you should bring meeting notes or minutes that you have already drafted, for reviewing and redrafting during the course.

Minute taking

Trainer: Bridgid Corr, GCVS

Click to make a booking

Skills Development Scotland

FTO Eligible

COSTS: £125 M, £185 NM

“Participants felt confident to share experiences, which was down to Bridgid’s manner – which was great!

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Social Media

Social media has changed the way people communicate giving third sector organisations an amazing opportunity to truly engage supporters, reach new audiences, influence key decision makers, build new partnerships and even raise some money in the process.

Social Media Basics

Skills Development Scotland

FTO Eligible

Learn how to make social media work for your organisation

Wednesday 14th August (9:30am – 4:30pm)

Our one-day social media basics workshop cuts through all the hype and jargon, giving you hands-on experience in areas including using Twitter and Facebook, blogging, video for the web, podcasts and more. We’ll show you how to develop a simple social media strategy, making it part of your fundraising and communications mix, and how you can measure your success.

Trainer: Ross McCulloch, Third Sector Lab

Online fundraising

Click to make a booking

Skills Development Scotland

FTO Eligible

Create a buzz around your fundraising using traditional and social media

COSTS: £125 M, £185 NM

RUNS TWICE: Tuesday 9th July or Thursday 26th September (9:30am – 1.00pm)

Using online tools to fundraise can be a little bit daunting but it needn’t be. Our half-day workshop will give you practical advice and handy tips on how you can make your website pay its way. We’ll also look at the wide range of third party Cost tools and how you can make them work for you. You’ll come away from the workshop with everything you need to get started fundraising online. Click to make a booking COSTS: £75 M, £95 NM Trainer: Sara Thomas, Third Sector Lab

Video for the web

Skills Development Scotland

Learn how to plan, shoot, edit and upload video online

FTO Eligible

Thursday 29th August (9:30am – 4:30pm)

Video can be a powerful tool for third sector organisations to bring their work to life. This ‘hands-on’ workshop will provide you with a working knowledge of storyboarding, planning a shoot, using audio and video equipment, interview techniques, editing your content, how to upload your videos to the major platforms, such as Youtube and Vimeo, and simple ways to attract more viewers. Trainer: Erin Maguire, Third Sector Lab

Click to make a booking

COSTS: £125 M, £185 NM

RUNS TWICE: Wednesday 17th July Measuring and Interpreting Google Analytics or Tuesday 1st October Gain the skills to understand and report online marketing and website performance (9:30am – 4:30pm) Knowing your bounce from your page view is just the start, but what exactly does the dip or spike in traffic mean? This workshop will look at the implementation, tracking and the making sense of Google Analytics. Reporting on stats is only half the job, explaining what's going on is where it's at! Trainer: Conrad Rossouw, Third Sector Lab

Skills Development Scotland

FTO Eligible

Click to make a booking

Knowledgeable trainers and a safe environment to try the new technology. Brilliant courses! 8

COSTS: £125 M, £185 NM


Using Twitter and Facebook for your organisation

Get ‘hands on’ with two key social media channels – Twitter and Facebook

RUNS TWICE: Tuesday 18th June or Thursday 3rd October (9:30am – 4:30pm)

Learn what Twitter is all about and why your organisation should be using it. We’ll help you set-up and optimise your Twitter profile, show you how to find and follow key influencers, cut through the jargon, reveal some of the key twitter tools and show you how to measure your impact online. We’ll give you the skills and knowledge needed to utilise Facebook as a key marketing and user-engagement tool for your organisation. We’ll show you how to set-up and optimise your organisation’s Facebook page, find and follow other organisations in your sector. Click to make a booking

Trainer: Erin Maguire, Third Sector Lab

Skills Development Scotland

FTO Eligible

Writing for the web Create powerful, engaging website content, blog posts and e-newsletters

COSTS: £125 M, £185 NM

RUNS TWICE: Friday 7th June or Thursday 24th October (9:30am – 4:30pm)

The ability to write and re-purpose content for the web is an important skill which third sector organisations simply cannot ignore. Our hands-on workshop will explore effective web writing styles, help you create a content schedule, look at online tools you can use to blog, and introduce simple search engine optimisation (SEO) techniques. . Click to make a booking Trainer: Ross McCulloch, Third Sector Lab

Skills Development Scotland

FTO Eligible

COSTS: £125 M, £185 NM

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Develop your leadership skills - or get better at the nitty-gritty duties of management

Management and leadership

New to managing

Skills Development Scotland

FTO Eligible

Speak out and express your views with confidence

Monday 5th August (9:30am – 4:30pm

Click to make a booking

This course will help new managers and supervisors understand their role as first line managers, introduce a number of key functions and tasks of first line managers, explore basic skills required, consider participant’s management styles and attitudes to management and allow them to begin planning for their own ongoing development needs. COSTS:£155 M, £205 NM

Trainer: Consultant trainer Joette Thomas

Joette was really knowledgeable and her presentation skills were excellent. The pace and content were just right.

Tuesday 10th September (9:30am – 4:30pm)

Managing challenging situations

Click to make a booking

Designed for managers, supervisors and team leaders

An interactive course that aims to develop the skills required to manage the challenges of people management. Typically, we look at strategies for managing the person who under-performs; managing emotions in highly-charged situations; giving feedback and direction; managing conflict in teams and asserting the right to manage with confidence. Trainer: Consultant trainer Angela Gribben

Mediation Skills

Skills Development Scotland

FTO Eligible

! NEW

COSTS: £132 M, £185 NM

Wednesday 28th August

This training will give participants an introduction to the benefits of mediation in resolving difference and disputes.

It will also provide you with an opportunity to develop and think about your own skills in supporting individuals to resolve differences. The focus in the main is to encourage participants to use a “mini-mediation approach” and to develop your own basic mediation skills.

Trainer: Consultant trainer Iain Guthrie

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Skills Development Scotland

FTO Eligible

Click to make a booking

COSTS: £132 M, £185 NM


Supporting and supervising staff

Skills Development Scotland

Thursday 3rd October (9:30am – 4:30pm)

FTO Eligible

Click to make a booking

This course covers the meaning, purpose and function of supervision, plus models and systems for supervision, drawing up supervision contracts, styles of supervision, problems that may arise and the skills needed by a supervisor. Trainer: Linden Stables, GCVS

COSTS:£155 M, £205 NM

What’s new in employment law?

Skills Development Scotland

Friday 4th October (9:30am – 12:30pm)

FTO Eligible

Keep up to date with employee rights and employer responsibilities

Due to the breadth and frequency of changes, it can be difficult to keep up to date with employee rights and employers’ responsibilities is important. This half day session, aimed at managers and Board members, will cover recent and forthcoming changes to employment law coming through legislation and case law decisions. Click to make a booking

Trainer: Linden Stables, GCVS

Disciplinary Investigations

COSTS: £70 M, £90 NM

! NEW

Planning and implementing disciplinary investigations

RUNS TWICE: Friday 21st June (9:30am – 12:30pm) or Thursday 24th October (1:30pm – 4:30pm)

Gathering all the facts is vital before taking any disciplinary action. The ACAS Code of Practice requires it, and employment tribunals have ruled many dismissals to be unfair because the employer failed to carry out a fair and proper investigation. This half day session is aimed at managers or employers who may be required to carry out disciplinary investigations. Click to make a booking Trainer: Linden Stables, GCVS

Skills Development Scotland

FTO Eligible

Restructuring, redundancy and changing contracts Understanding the law and best practice in this area

COSTS: £70 M, £90 NM

! NEW

Monday 28th October (9:30am – 4:30pm)

Change has become a way of life for many organisations - whether it’s about taking on new contracts, responding to funding cuts, or simply trying to improve effectiveness. This full day session is aimed at Managers, CEOs and Board members. Participants will gain a clearer understanding of the issues involved and increased confidence in planning for changes that affect staff. . Click to make a booking

Trainer: Linden Stables, GCVS

Skills Development Scotland

FTO Eligible

COSTS: £120 M, £175 NM

This course is invaluable – and gave me the bread and butter skills to start as a supervisor. 11


Managing people

Skills Development Scotland

FTO Eligible

Your opportunity to take part in our acclaimed, ILM-endorsed, Managing People course, covering the main aspects of people-management

A FIVE DAY COURSE: Wednesday 25th September, Thursday 26th September, Thursday 10th October, Friday 11th October, Thursday 31st October (9:30am – 4:30pm)

From the essentials of employment law to key interpersonal skills, this five day course explores the main aspects of managing people. Participation on this course is a must for the manager who wants to get the best from their team. Delegates will receive the Institute of Leadership and Management certificate. Over five days you will explore the main aspects of managing people, from the essentials of employment law to key interpersonal skills. Participation on this course is a must for the manager who wants to get the best from their team. Feel more confident and empowered in managing staff. Improve your working environment and your employee relations. Create a positive working environment. Get the right person through fair, lawful and accountable selection processes. Look at performance management and review your own procedures and skills. Learn to manage people effectively and to help staff achieve their objectives. Examine different problem scenarios, and gain the confidence to deal with them. Explore the implementation of learning within a team.

ILM endorsed training

The course is endorsed through the Institute of Leadership and Management (ILM) and delegates will receive the Institute of Leadership and Management certificate. Trainer: Linden Stables, GCVS

COSTS (five days): £950 M, £1150 NM

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Click to make a booking

Save on costs!

Skills Development Scotland

FTO Eligible

The five days of ILM-endorsed training is delivered at £950 for our member organisations and £1150 for non GCVS members.

This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost!


Introduction to Project Management

Skills Development Scotland

FTO Eligible

Find the best methods to plan, organise and control projects

RUNS TWICE: Wednesday 19th June or Thursday 22nd August (9:30am – 4:30pm)

Project management is one of the best methods of managing an organisation in today’s environment of short term funding regimes. Used properly it maximises the organisation’s effectiveness using a complex mix of hard and soft management skills. This course will investigate the best method of planning, organising and controlling your project(s) and equip you with the necessary tools to manage effectively. Click to make a booking

COSTS £155 M, £205 NM

Trainer: Training Consultant Steve Brown

Wednesday 14th August (9:30am – 4:30pm)

Developing your Project Management skills

Click to make a booking

A follow up to the popular ‘Introduction to Project Management’

You may know what needs to happen, but how can you retain control and maintain authority for your projects? The day will include tips and techniques for mitigating the impact when things don't go to plan. You'll explore how to manage stakeholder relationships and expectations and learn how to develop a Critical Plan Analysis. Trainer: Training Consultant Steve Brown

Skills Development Scotland

FTO Eligible

COSTS:£155 M, £205 NM

“I have absolute confidence that I can tackle any project management issue thrown at me thanks to Steve!

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Information Technology

IT courses, delivered by experts - and pitched at the level you need

All courses are delivered by IT experts Indicia Training. The benefits of this partnership are: • Each participant receives a course manual to take away • Each participant gets full access to Indicia’s telephone and e-mail helpdesk for 12 months

Which level of course meets your needs? Level 1 Level 2 Level 3

Introductory course: aimed at new users, or for users wishing to clarify existing knowledge. Intermediate course: aimed at users who have Level 1 knowledge, or for experienced users wishing to clarify existing knowledge. Advanced course: For users who have attended Level 1 and 2 courses, or for experienced users.

All courses are delivered using 2007 Microsoft Office

Within reasonable boundaries (ie, at times that are not disruptive to the overall flow of the lesson), our trainer will be happy to refer back to Microsoft 2003 and forward to Microsoft 2010, for attendees who use these versions.

Introduction to Microsoft Excel 2007 - Level 1

Gain the necessary skills and knowledge to: launch and exit Excel, create new files, enter and edit data, enter formula and calculate percentage figures.

Trainer: Indicia Training

Click to make a booking

Skills Development Scotland

FTO Eligible

Intermediate Microsoft Excel 2007 - Level 2

Learn how to use Microsoft Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.

Trainer: Indicia Training

Click to make a booking

Skills Development Scotland

FTO Eligible

RUNS TWICE: Wednesday 12th June or Tuesday 22nd October (9:30am – 4:30pm) COSTS: £132 M, £185 NM

RUNS TWICE: Friday 28th June or Wednesday 18th September (9:30am – 4:30pm) COSTS: £132 M, £185 NM Wednesday 7th August (9:30am – 4:30pm)

Advanced Microsoft Excel 2007 - Level 3

Expand your excel skills. Understand and use 2007 new features such as the office button, ribbon quick access tool bar, pivot tables, pivot charts, advanced functions, multiple sheet and advanced formulas.

Trainer: Indicia Training

Click to make a booking

Skills Development Scotland

FTO Eligible

COSTS: £132 M, £185 NM

RUNS TWICE: Monday 3rd June or Wednesday 2nd October (9:30am – 4:30pm) Learn how to create a simple database or understand existing databases. The course covers the creation of tables, relationships, forms and queries. Skills FTO

Introduction to Microsoft Access 2007 - Level 1 Trainer: Indicia Training

Click to make a booking

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Development Scotland

Eligible

COSTS: £132 M, £185 NM


Intermediate Microsoft Access 2007 - Level 2

Create and amend reports and work with reports in different views, use auto reports, subforms, create forms, use existing forms as subforms and use the FormWizard.

Trainer: Indicia Training

Skills Development Scotland

Click to make a booking

FTO Eligible

RUNS TWICE: Friday 25th June or Tuesday 29th October (9:30am – 4:30pm) COSTS: £132 M, £185 NM

RUNS TWICE: Wednesday 4th September (9:30am – 4:30pm) Take your existing Access skills to another level: earn how to create and amend relationships - export, import and link data - create, edit and run macros.

Advanced Microsoft Access 2007 - Level 3 Trainer: Indicia Training

Skills Development Scotland

Click to make a booking

FTO Eligible

Introduction to Microsoft Project 2007 - Level 1

For people responsible for creating and modifying project plans, and needing a tool to manage these project plans. Attendees should have an understanding of project management concepts and a basic knowledge of Microsoft Word and Microsoft Excel.

Trainer: Indicia Training

Skills Development Scotland

Click to make a booking

FTO Eligible

Intermediate Microsoft Publisher 2007 - Level 2

COSTS: £132 M, £185 NM

RUNS TWICE: Wenesday 3rd July or Thursday 10th October (9:30am – 4:30pm) COSTS: £132 M, £185 NM

Learn how to create, format, revise, and print publications. The course covers website publishing, mail merges, interactive forms - and much more.

Trainer: Indicia Training

Click to make a booking

Skills Development Scotland

FTO Eligible

RUNS TWICE: Tuesday 21st May (9:30am – 4:30pm)

COSTS: £132 M, £185 NM 15


Social Enterprise training

Social Enterprise training - by the experts! supporting enterprises and communities

GCVS has teamed up with Community Enterprise in Scotland to bring you first-rate training designed to help Glasgow’s Third Sector Social Enterprises to thrive and grow.

CEiS provides business advisory services to social and community enterprises across Scotland. It also organises events and innovative employability programmes to help people back to work, and provides training such as that advertised on these pages. Find out for yourself how CEiS can help your organisation:

Web: www.ceis.org.uk Email: john.hughes@ceis.org.uk Tel: 0141 425 2900 What is Social Enterprise?

www.ceis.org.uk Skills Development Scotland

FTO Eligible

HALF-DAY Friday 6th September (9:30am – 1:00pm)

The term ‘social enterprise’ is widely used to describe enterprising third sector organisations but what does it actually mean? To answer this, reference will be made to the wide diversity of social enterprise organisations currently operating in Scotland and the UK, the range of services and activities provided by these organisations, and how social enterprises develop their income generation potential.

This half day course will also introduce the range of legal structures currently available for the Third Sector and how these structures relate to social enterprises, including the traditional ones of Company Limited by Guarantee and Development Trusts, and the newer Community Interest Company (CIC), and Scottish Charitable Incorporated Organisation (SCIO) structures. The course will also cover issues around Charitable Status, setting up a trading subsidiary, what is a Trustee, and roles and responsibilities for Directors. Where appropriate, references will be made about the social business reasons influencing such structural developments.

Trainer: John Black, CEiS

Costing and Pricing your Services

Click to make a booking Skills Development Scotland

FTO Eligible

COSTS: £35 M, £50 NM Thursday 19th September (9:30am – 5:30pm)

How can you price your services without first of all knowing what a service costs? Third Sector organisations are increasingly required to demonstrate their ability to cost and price their services in a manner that is effective and realistic in order to provide boards and managers with accurate information with which to make key strategic decisions. This practical 1-day course demonstrates how to go about costing your services and having done that, what you need to consider in order to accurately price those services. In addition we examine financial ratios and how you can apply them in your organisation. Trainer: Alex Rooney, CEiS 16

Click to make a booking

COSTS: £35 M, £50 NM


Governance for Social Enterprise

Skills Development Scotland

FTO Eligible

HALF-DAY Thursday 29th August 2013 (9:30am – 12:30pm)

Good governance of voluntary sector organisations has never been more important. This half-day course is for Boards, Management Committees, Trustees and Senior Managers of voluntary sector organisations and will explain what is governance, how governance relates to the Mission, Aims and

Objectives of the organisation and the fundamental principles of good governance. Practical advice will be offered on how to improve the effectiveness of Boards, Management Committees and Trustees, the role of senior managers in governance and their relationship with the Chairperson and how governance relates to staff, volunteers and the whole organisation working effectively as a team. Click to make a booking Trainer: John Black, CEiS COSTS: £35 M, £50 NM

Constructing a budget and adapting it for your funding application

Skills Development Scotland

FTO Eligible

Wednesday 12th June 2013 (9:30am – 5:30pm)

Budgeting effectively is one of the cornerstones of any well-managed organisation. This practical and participative 1day course is specifically designed to identify all the issues you need to consider when constructing an annual budget for your organisation.

A budget generally is made up of 2 separate components – Income and Expenditure and Cash Flow. This course demonstrates how they differ and highlights the importance of good cash management. Funding applications are increasingly more demanding with respect to the amount of financial information required to support applications. The latter part of the day demonstrates how to adapt your budget and periodic accounts in order to reflect the effects a successful funding application has on your business in order to clearly show the benefits of the award. Trainer: Roy Crosby, CEiS

Stronger Together

Click to make a booking

CEiS is one of the three organisations who make up Glasgow’s new Third Sector Interface. See page 4 for more details.

Glasgow

COSTS: £35 M, £50 NM

THIRD SECTOR INTERFACE

Glasgow’s Third Sector, working together

Just Enterprise - business support for YOU

Are you interested in starting a social enterprise or do you need assistance to develop and grow your existing third sector organisation? Just Enterprise business support, start-up, procurement and learning services are available to help.

Supported by the Scottish Government, Just Enterprise assists Enterprising Third Sector Organisations who show the greatest potential to grow and develop sustainably – that could be in terms of income, employment or contracts secured. CEiS manages the contract on behalf of the Scottish Government. For information on leadership programmes, business development workshops and the business support available for social entrepreneurs and Enterprising Third Sector Organisations, visit the Just Enterprise website: www.justenterprise.org.uk or call us on 0141 425 2939

www.justenterprise.org.uk or call us on 0141 425 2939

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Equalities The Equalities courses on this page are FREE, thanks to our partnership with the Coalition for Racial Equality and Rights (CRER).

Formerly known as Glasgow Anti Racist Alliance CRER is focused on helping eliminate racial discrimination and harassment, and promoting racial justice across Scotland.

www.crer.org.uk

Equality Act 2010: What Do We Need to Know?

Understanding new legislation and the implications for your organisation

Wednesday 18th September (10:30am – 4:30pm)

Britain’s new Equality Act became law in October 2010. It brings together nine separate pieces of legislation into one single Act, replacing previous legislation such as the Race Relations Act 1976 and the Disability Discrimination Act 1995. It is vital that voluntary organisations understand the new legislation and this day-long course is the perfect place to gain the core knowledge that your organisation needs.

Explore the main areas covered by the Act, including age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity, looking at what has changed and what is new. And we will explore ways to help you make your workplace a fair environment compliant with the law, including positive action in the workplace. Click to make a booking COSTS: FREE Trainer: Carol Young, CRER

Equality in Employment

Practical tips and explanations for meeting legal and ethical responsibilities

Wednesday 30th October (10:30am – 4:30pm)

The law on discrimination in employment has developed considerably with the introduction of the Equalities Act 2010, and there are more reasons than ever to follow best practice on equality for staff. Issues covered include recruitment, monitoring and dignity at work. It also examines issues around equality in volunteering. This course is designed to enable organisations to share their knowledge and experiences, look at how the law works in practice and learn more about some of the trickier elements of employment equality practice. Trainer: Carol Young, CRER

Introduction to Accessibility

COSTS: FREE

Click to make a booking

Tuesday 8th October (10:30am – 4:30pm)

Examine a range of accessibility issues – physical, social, communication and cultural

Voluntary Sector organisations must be responsive to the needs of their service users and staff in order to comply with equalities law, but with such a wide range of needs, how can we plan ahead to meet our responsibilities?

An introduction to basic equalities concepts, access auditing and the legal basis behind the need for accessibility. It provides plenty of examples of accessibility issues in employment and service provision, as well as opportunities to share your own experiences with voluntary sector colleagues.

Trainer: Carol Young, CRER

Click to make a booking

The training was much so much more interesting than I’d expected/ I’ve learned a lot!

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COSTS: FREE


NEW!

Disability Equality and Etiquette

Monday 17th June (9:30am – 4:30pm)

Gain working knowledge of disability issues and good practice

This intensive one day course will provide you with an overview of disability issues and an understanding of the importance of language / terminology. Explore good practice issues when working with disabled people and think about how to address these through your work practice. COSTS: £110 M, £155 NM

Trainer: John Dever, Glasgow Centre for Inclusive Living

Utilising the skills of our member organisations

Skills Development Scotland

Supported by GCC Integrated Grant Fund

FTO Eligible

Religion and Beliefs

NEW!

Practical guidance on accommodating religion and belief based needs

Monday 16th September (9:30am – 4:30pm)

An interactive course is designed to assist individuals and community organisations gain a better understanding of the diversity of religions and beliefs found in Scotland and how to accommodate their needs. The session will provide an introduction to the ‘Religion and Belief’ equality legislation and provide ideas for promoting diversity within your community / organisation. Click to make a booking Trainer: Interfaith Scotland

Utilising the skills of our member organisations

COSTS: £110 M, £155 NM

Skills Development Scotland

FTO Eligible

Supported by GCC Integrated Grant Fund

Get involved in our Community Engagement Programme

Community Engagement at the Albany Centre

Since June 2012, The Albany Learning & Conference Centre has established a programme of community based services and activities, fulfilling a long held ambition. We have delivered a vibrant programme of events, services and activities at evenings and weekends - including Personal Safety workshops led by Wise Women, a Citizens Advice Outreach Clinic, Universal Comedy workshops for people with ill health, and cookery classes led by the Albany Cafe chefs.

Get involved!

Click to make a booking

We are keen to involve third sector organisations in the delivery of our community programme - in terms of: • Sharing ideas for new services or activities • Hiring spaces for your own community activities • Helping to run or deliver activities • Volunteering time or resources

To find out more contact: Tel: 0141 354 6521

44 Ashley Street Glasgow G3 6DS

Email: outreach@gcvs.org.uk

Scan the QR code to view details of the current community programme

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Train the Trainer / Facilitation Skills ILM Training for trainers

Skills Development Scotland

FTO Eligible

Click to make a booking

A TWO DAY COURSE Tuesday 15th and Thursday 17th October (9:30am – 4:30pm)

GCVS established Train the Train course has now been endorsed by the Institute of Leadership and Management. All participants on successful completion of the course will receive a certificate from ILM. This makes our course more credible with added significance of learning to an Inhouse certificated course. The two-day course includes: . The Training Cycle . The importance of planning your training . Dealing with different personalities . Diffusing difficult situations . A chance to deliver your own training

. Theorists such as Kolb, Tuckman and Adair . Factors that affect delivery of training . Different learning styles . Evaluation tools . Formal assessment and feedback of your training

This course is very participative and requires all participants to become actively involved in discussions within the group.

Trainer: Ruth Farquharson, GCVS

Facilitation skills

Skills Development Scotland

FTO Eligible

COSTS: £290M, £330NM Cost includes £66 cost of ILM certificate Wednesday 26th June (9:30am – 4:30pm)

On this course participants will have an opportunity to increase their understanding of the use of facilitation within a group environment and to develop skills in facilitating. Participants will explore the role of the facilitator and facilitation models. Participants will also learn handy tips that help facilitating groups thinking and will look at how group dynamics affect the purpose and outcome of joint working.

Trainer: Bridgid Corr, GCVS

Adult Literacy and Numeracy Adult Literacy and Numeracy

Develop an understanding of Adult Literacy and Numeracy

Scottish Government research suggests that around ¼ of the population face occasional challenges with their skills in everyday life and 3.6% face serious challenges with their literacies skills. This course will be of particular relevance to front line reception staff and development workers. The course objectives are: • To develop an understanding of the challenges that arise from limited literacies skills; • To identify potential challenges for your service users; • To identify approaches that assist those with limited literacies skills; • To know the referral routes for literacies support.

Trainer: Sallie Condy, GCVS 20

COSTS: £132 M, £185 NM

Supported by GCC Integrated Grant Fund

Wednesday 5th June (9:30am – 4:30pm) Click to make a booking

Visit www.glasgowslearning.org.uk for information on the city’s adult literacy and numeracy (ALN) scene.

COSTS:£95 M, £115 NM


Co-Production

Skills Development Scotland

FTO Eligible

Collaboration and co-production: doing it well Best practice for joint working between organisations

Thursday 1st October (9:30am – 4:30pm)

NEW!

In the current climate of uncertainty in relation to public sector services and threats to budgets, a strong voluntary sector is more needed than ever. It is all the more important that local voluntary sector organisations are in a position to respond collectively to other partners. Organisations need to work together to develop responses to a challenging operating environment. Likewise, current policy development is promoting changing the balance of power from the professional towards the service user.

Click to make a booking

What can you do together to provide mutual support and build alliances? What can you offer other organisations and your service users?

Content will include: • Developing effective working relationships • Success factors • Obstacles and solutions Trainer: Consultant trainer Steve Brown

Political Engagement

COSTS: £132 M, £185 NM

NEW!

Political Engagement on a local and national level

Monday 24th June (9:30am – 4:30pm)

Strengthen your organisations’ influence on advocates and policy

Strengthen the foundations or your organisation by learning how to influence powerful advocates, such as Councillors and MSPs. Gain the support you need to promote your work and fight your corner.

At the training course participants will go away with a basic plan of action and will know:

Click to make a booking

• How best to get councillors and MSPs to sit up and take notice; • Ten things councillors and MSPs can do for you and that you should be asking them to do; • How to influence local and national government policy which affects the lives of the people you represent; • How to promote the interests of the people you represent within the Scottish Parliament and Glasgow City Council • How Glasgow City Council works and how you can use that to protect and promote your voluntary organisation; • How to monitor the Scottish Parliament so that you are ahead of the game when anything that could affect your organisation either adversely or positively is happening. Trainer: Consultant trainer Anne McLaughlin

Anne is uniquely placed to deliver this training having been a member of the Scottish parliament (2009-2011), an Advisor to 3 MSPs (2007-2009), and jointly run a voluntary organisation since 2011.

COSTS: £132 M, £185 NM 21


Health & Safety

NEW!

REHIS Elementary Food Hygiene

Friday 13th September (9:30am – 5:30pm)

The REHIS Elementary Food Hygiene Certificate is a practical course designed to give individuals a basic knowledge and understanding of the causes of food poisoning, measures for prevention and the legal aspects of food hygiene in Scotland. The course covers: • Introduction to Food Hygiene • Bacteria • Food Poisoning and its Prevention • Personal Hygiene • The Working Environment • Cleaning Practices • Pest Control • Food Safety Legislation Click to make a booking Trainer: Jamie Farquharson, GCVS

COSTS: £60 M, £70 NM

Risk assessment

Monday 30th September

An essential course aimed at people who have to consider risks not only to themselves but to others as part of their work. At the end of the course you will be able to identify, minimise and record risks in the workplace. Trainer: Consultant trainer Jacqui Tough

COSTS:£65 M, £85 NM

REHIS Elementary Certificate in Health & Safety

Monday 16th September

A one-day course certified by the Royal Environmental Health Institute of Scotland providing basic health and safety awareness for all levels of staff. This nationally recognised certificate requires successful completion of a short multiplechoice examination at the end of the course. Individual participants are welcome as are block-bookings from organisations who wish to utilise the course as part of an induction programme. Click to make a booking Trainer: Consultant trainer Jacqui Tough

Click to make a booking

NaRS Emergency First Aid at Work

COSTS: £80 M, £100 NM

Thursday 30th May and Monday 23rd September

Click to make a booking

A six hour course providing knowledge on how to act as an appointed person to take charge of the first aid arrangements, including looking after first aid equipment and facilities and calling the Emergency Services when required. Approve by HSE as a first aider qualification. Course includes a short examination by the tutor COSTS: £95 M, £115 NM

Trainer: Consultant trainer Bryan Riddell, MSTA

Costs include manuals from the STA, and a small practical resource pack of a triangular bandage, disposable gloves, plasters etc..

NEW: Sex Offender Awareness and Collusion

NEW!

Thursday 15th August (9:30am - 4:30pm)

To provide an understanding of sexual offending, those committing sexual offences and a raised awareness of how people may inadvertently collude with Sex Offenders. Click to make a booking Trainer: Apex Scotland

COSTS: £125M, £180NM

Utilising the skills of our member organisations

Enhancing support through increased mental health awareness

Enhance the support that you provide through increased mental health awareness. Course participants will be able to better support service users and people in their community in general who are experiencing mental health difficulties. The course features information on common mental health issues, provides the opportunity to identify your own learning needs and issues. Trainer: Hilda Campbell, COPE

Utilising the skills of our member organisations

Wednesday 26th June (9:30am - 4:30pm)

Click to make a booking

COSTS: : £125 M, £180 NM 22


Funding / Governance

Supported by GCC Integrated Grant Fund

A ONE-AND-A-HALF DAY SESSION Wednesday 5th June (9:30am – 4:30pm) Develop a foundation for creating a practical funding strategy and Friday 7th June (9:30am – 12:30pm)

Funding Strategies: Planning and Diversifying

A full day and a half training course to help with the ever-increasing demand on small to medium organisations to be more innovative in planning funding.

Click to make a booking

The full day will consist of examining your organisations current position in relation to essential elements of successful funding, your current and ideal funding mix. The half day follow up session will take the learning from the full day and subsequent discussion back at base, and help you to develop it into a workable funding strategy. Skills FTO At the end of the two sessions, participants should have a clear focus on how diversifying Development Eligible Scotland funding can benefit their organisation and have the foundations for developing a practical funding strategy that will help the organisation to plan more effectively for the future. COSTS: £155 M, £195 NM Trainer: Bridgid Corr, GCVS for 11/2 days

Tuesday 17th September (9:30am – 12:30pm)

Duties of Trustees under OSCR

Understand charity trustees’ legal responsibilities

Click to make a booking

This course is suitable for anyone who has responsibility for the management or control of a charitable organisation, and particularly Trustees, Management Committee members and Directors. It will provide participants with an understanding of the Charity and Trustees Investment Act 2005 (Scotland) and the responsibilities that the Act places upon charity trustees. Trainer: Bridgid Corr, GCVS

COSTS: £70 M, £90 NM

Accounting

Introduction to Sage Line 50

Skills Development Scotland

FTO Eligible

Friday 14th June (9:30am – 5:30pm)

This is for those who are new to using Sage Line 50 or are considering purchasing it. The course is a basic introduction and covers topics such as setting program defaults, setting up customer and supplier accounts, inputting opening balances, customising the nominal ledger, producing the trial balance, processing credit and cash transactions, producing various reports etc. The course will also take a brief look at financial and management information that can be produced by Sage and discuss more advanced features that future courses may cover. Click to make a booking Trainer: Consultant trainer David Nicholls

Intermediate Sage Line 50

COSTS: £132 M, £185 NM

Skills Development Scotland

FTO Eligible

Thursday 22nd August (9:30am – 5:30pm)

Click to make a booking

Building on the Introduction to Sage course delegates will learn how to use VAT principles to generate VAT returns, produce bank reconciliations and produce a variety of reports such as budget reports and profit and loss accounts to aid management reporting. Trainer: Consultant trainer David Nicholls

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COSTS: £132 M, £185 NM


Supporting your client groups Personal barriers to employment

Tackling the root causes to employment.

Click to make a booking

Monday 2nd September 9.30am - 4.30pm

All too often the long term unemployed feel that the support and solutions available are not right for them. This one day course considers how to work at an individual level to identify barriers to employment, and how to address them in partnership with the client. It explores psychological issues which can affect engagement and confidence, and discusses and develops a structured approach to identifying individual characteristics and solutions. This programme is designed for third sector professionals providing employability support to their clients, as well as Welfare to Work providers offering employment services in Glasgow and the West of Scotland. Content includes:

•The psychology of barriers. How individual self image and beliefs can produce unique barriers to engagement • Understanding the human potential for growth – humanistic psychology • Understanding the hierarchy of motivation • Group case-studies and presentations • Understanding the importance of self efficacy and self esteem in tackling challenges • Effects on behavioural choices, personal motivation, thought patterns and responses, health behaviours • Discussing the destiny idea and how to change the thinking of our customers • Group case studies and presentations

By the end of this course delegates should have a clearer understanding of : • The psychological background to individuality • Individual cases require individual consideration • The pitfalls of a one-size-fits-all approach to case management • Correctly positioning clients in terms of their motivation and self-efficacy • Developing partnership approaches to case management Trainer: Consultant trainer John Kimmet

COSTS: £132 M, £185 NM

Inspiring confidence in young people

A day designed for professionals working to support young people in the community.

RUNS TWICE Thursday 6th June and Wednesday 23rd October (9.30am - 4.30pm) Click to make a booking

This one day programme looks at some factors that may undermine the confidence of young people, and examines ways that they can be supported to face the future with confidence and self belief. The day is designed for public and voluntary sector professionals working to support young people in the community. We look at: • what is confidence? Why is it so important, and why is it so fragile? • society’s perceptions of young people and the dangers of stereotyping • the nature of young people’s perceptions of themselves and how they are perceived by others • understanding individuality, the characteristics of the individual, and the triggers of motivation • tools to develop confidence and the value of positive relationships, networks and support • how are young people affected by public processes? • workshop - peers and families, and how these can affect the confidence and self esteem of the young. • workshop – supporting the development of self-esteem and self-efficacy in young people.

COSTS: £132 M, £185 NM

Trainer: Consultant trainer John Kimmet

Nutrition in Older Years

Click to make a booking

For anyone who provides nutrition for the elderly.

RUNS TWICE Wednesday 3rd July and Wednesday 16th October (9.30am - 4.30pm)

Good nutrition is increasingly recognised as a key factor in leading a healthy and active life in our older years. A good diet can provide all sorts of protections - against illness or disease, confusion, depression and poor communication. GCVS, in partnership with Complete Nutritional Care, is hosting this one day training session to help you to improve the health and wellbeing of your older clients. Attendees will gain the basics knowledge and confidence to provide and deliver excellent nutritional care to their service users. Areas covered include: • The overall dining experience • Factors affecting the nutritional intake of older people • Common misconceptions about food for the elderly • Some tricks of the trade to encourage eating. • Cost-control and thinking ahead • Fluid and hydration • Ways to check that your customers are eating and drinking well.

There will also be the opportunity to discuss, in a friendly and secure environment, your own issues and concerns surrounding nutritional provision.

Trainer: Consultant trainer Iain Clague, Complete Nutritional Care

COSTS: £132 M, £185 NM

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Managing Volunteering The Complete Volunteer Manager training series

Workshops designed for the busy volunteer manager

Providing a detailed understanding of all the basic skills and knowledge needed by someone who has to recruit, train and manage a body of volunteers as part of their work. Together, the workshops build into a solid foundation that will instill confidence and assuredness in the volunteer manager’s ability.

All modules run 9.15am-12.30am on the dates below: Module 1

Preparing for Volunteers

Module 2

Recruiting Volunteers

Module 3

Managing Risk

Module 4

Retaining Volunteers

Module 5

Facilitation Skills

Wednesday, 17th April 2013 or Tuesday 27th August 2013

Wednesday, 24th April 2013 or Tuesday 3rd September 2013

Thursday 2nd May 2013 or Tuesday 10th September 2013

NOTE that venue is not the Albany Centre

Wednesday, 8th May 2013 or Tuesday 17th September 2013

Wednesday, 15th May 2013 or Tuesday 24th September 2013

Cost: £40 per event (Book all five together to earn a discount of £30 - total cost £170). Venue: The Alliance, Venlaw Building, 349 Bath Street, Glasgow, G2 4AA

To book your place on any of the modules: Contact Jim King, Training Officer at Volunteer Centre Glasgow 0141 226 3431 or jim.king@volunteerglasgow.org Further details: www.volunteerglasgow.org

Visit us at

www.volunteerglasgow.org 25

FTO Eligible

NOTE that Volunteer Glasgow are handling their own bookings for these courses.

“I learned many skills and gained a good knowledge of how to recruit and retain volunteers. In addition to promoting and supporting volunteering, Volunteer Glasgow has a successful track record in providing community development, befriending and mentoring, training, community care, and advisory services to the general public and to a range of specific client groups across the city.

Skills Development Scotland


Best Practice Networking Mornings

Networking meetings for busy volunteer managers

FREE half day networking mornings to share ideas, work on your practice, solve burning volunteering issues, hear about new initiatives, and take advantage of other supports available.

NOTE that

Venues: Held in each of the three GCC delineated areas - North West; North East; and South. Volunteer Glasgow Dates: 20 May; 21 May, 22 May. 19 , 20 August, 21 August, 18 November, 19 November, 20 November. are handling their

To book a place at these popular events contact - david.currie@volunteerglasgow.org

own bookings for these courses.

Volunteer Friendly Award – mutual support

Opportunities to meet up, share progress and discuss achievements and challenges

The Volunteer Friendly Award is a simple, user-friendly quality standard designed by Volunteer Centre Dundee to support, recognise and reward groups in Scotland who are good at involving volunteers. Volunteer Friendly helps you to take a systematic look at what you do and how you do it. It offers a flexible approach which allows your group to work at its own pace, with full support from Volunteer Glasgow.

Following on from a successful new initiative in 2012, Volunteer Glasgow are currently hosting regular, Mutual Support Group meetings. These began in October 2012 and the group is gradually growing. Venue: The Albany Centre, 44 Ashley Street, Glasgow, G3 6DS Dates: 5 March; 16 April; 21 May; 25 June; 6 August (9:30 to 12:00)

NOTE that Volunteer Glasgow are handling their own bookings for these courses.

For further information please contact Training Officer, Jim King - jim.king@volunteerglasgow.org Or visit: http://www.volunteerglasgow.org/organise/managing/awards

Stronger Together

Volunteer Glasgow is one of the three organisations who make up Glasgow’s Third Sector Interface. See page 4 for more details.

Glasgow THIRD SECTOR INTERFACE

Glasgow’s Third Sector, working together

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Bespoke training from the experts

We’re here to help!

The courses in this calendar represent just some of the types of training and learning that GCVS can deliver. We can also tailor training content so that it fits precisely with your needs, and we are always happy to discuss how best we can deliver bespoke training that suits you.

We work with a wide range of trainers and consultants, all of them proven experts in their field. And we can provide training rooms at the Albany Learning and Conference Centre, or, if it suits you better, we can deliver training at your own premises.

We will be delighted to tailor our training to your own needs.

If you are interested in bespoke training, or would just like further advice on the subject, please contact our training team on

0141 332 2444 Or email us at :

training@gcvs.org.uk

Ask us about our Training Needs Analysis service when you contact us.

albany The

Learning and Conference Centre

Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all our in-house courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.

www.gcvs.org.uk

GCVS TRAINING PROGRAMME - May to October 2013  

GCVS TRAINING PROGRAMME - May to October 2013