May 2 – May 8, 2014 • No. 2366 • www.coinslot.co.uk
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Industry news Seaside amusements Jukebox feature B2B Listings Latest machine charts Classified ads and opps Jabro Surreal Soccer Comment & Analysis
Recent years have not been kind to Britain’s Working Men’s Clubs, the first of which were founded more than 150 years ago..Several have recently gone under, and more will follow..Half the clubs have been lost over the last 30 years. About 2,000 remain.
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White returns to se as BACTA’s new ch APPOINTMENTS
ndustry trade body BACTA has Ibecome announced that John White will its new chief executive officer, taking up the position from 21 July 2014. White joins BACTA, the largest trade association in the gaming arena, from his role as chief executive of the Timber Trade Federation, where he has been for the past nine years.White returns to the amusements industry having commanded considerable experience in the sector spending over 12 years at BACTA where he had previously held the role of deputy chief executive. White said:“I am thrilled to be
returning to BACTA, a fantastic trade association that is working hard to promote the interests of its members.The industry faces a number of challenges at present but there are also opportunities to work with policymakers and help shape the agenda for the gaming industry. I firmly believe that trade associations are a vital part of the political culture and at their best are essential to good government. I hope to work with all stakeholders to promote the interests of BACTA’s members and can’t wait to get started.” BACTA’s current president, Steve Hawkins, added: “I am pleased to be welcoming John back to BACTA. He has worked in
Pub sector ‘in much better s REPORT
A new report by an analyst from Deutsche Bank has suggested that the pub sector is in the best shape it has been for three decades and it has plenty of scope to grow and take market share as the economy improves. According to Geof Collyer in an extensive report on the UK’s pub and restaurant industries, entitled The Chips Are Up, pub groups are emerging from the “perfect storm” of recent years in “much better shape”. The report states: “Having survived the smoking ban, above inflation excise beer duty increases and the recession, as well as a more conservative attitude towards leverage, the pub sector has emerged in much better shape, in our view, than at any stage in the past three decades. Despite the significant decline in beer volumes - now 45 per cent lower than 15 years ago - the sales mix of the pub groups is now more geared to growth than a rear guard action on declining volumes.” It continues: “The eating out
market data suggests that there has been at least nominal growth in spend on food away from home in all but six of the past 196 quarters since ONS records began in 1964. We estimate that over 50 per cent of most pub groups’ revenues are now driven by their customers going out to eat and drink rather than just drink. For the major quoted pub groups, we estimate that this is closer to 65 per cent to 75 per cent of total sales.” According to Collyer, the market is more
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ot s s, the
Music to their ears
Macleod Miller on the industry’s challenges
50 ave and f the over out 31 May 2 - May 8, 2014 • No. 2366 • www.coinslot.co.uk
Operator eyes up prime Blackpool site
to sector ew chief
trade associations for many years and brings with him vast experience that will be invaluable for our members. During his time at The Timber Trade Federation the association’s membership doubled and the reputation of the industry significantly improved, in no small part because of his dedicated leadership.” White is a trade association professional, having worked in industries as diverse as meat rendering to baby products and garden furniture to gambling. Prior to joining the Timber Trade Federation,White was director of the Federation of Bakers. White succeeds Leslie MacLeod-Miller who has decided
A major seaside operator has said he would be interested in taking over a prime piece of Blackpool land which has been left vacant due to the recent closure of Carnesky’s Ghost Train.
to step down after ten years in charge as CEO of BACTA. Although MacLeod-Miller has relinquished his post he will remain a key consultant to the coin-op trade organisation.
fragmented than at any stage in the last 25 years. He added: “In such a fragmented market, there is ample scope to gain not just share but also to grow as the pub and restaurant sector, and more pertinently, the UK economy emerges into an upswing. With real wage growth now expected, the pub and restaurant space is ideally situated to benefit as consumers seek more low ticket, affordable treats - a sweet spot - or should that be dessert, as we are looking at
the growth in eating out. We also see many opportunities to break into other day-part trading areas, providing scope for increasing like-for- like sales growth potential, although companies will need to avoid this becoming too dilutive in terms of margins.” With the pub sector looking good, at least according to this particular report, single site operators will be hoping that this renewed confidence will be reflected in some decent cashbox takings.
eter Sedgwick, who owns Blackpool’s North Pier and also operates rides on the resort’s Central and South Piers,has revealed that he will be looking into whether he could take on Flagstaff Gardens, on South Promenade, on the site of the recently closed Carnesky’s Ghost Train attraction. The Ghost Train ride closed on April 21 after “running its course” and being no longer financially viable, according to owners Blackpool Council and managers Sandcastle Waterpark. The attraction, which made a paltry £600 profit in four years after costing £285,000 to set up, has operated since 2010 as an arts installation part of the Illuminations but bosses say it is time for something new. Alan Cavill,assistant chief executive of Blackpool Council,told local press:“We have had approaches.We will consider all options and what’s best for the tax payer.” Now Sedgwick, who purchased North Pier in 2011, has said he would be interested in installing something “modern” there should it go up for lease. He told local press:“I’ll certainly have a look at it and have a talk with the council. Rides are my business. It’s a good position there. If I were to take it I’d be looking to go over to the States to fetch something over that was completely different.” Ideas Sedgwick said he believed would prove popular and successful on the site include a high ropes course. He continued: “There are a number of new rides out there that would work in Blackpool.A high ropes course is a good attraction and that would
be something different.” The management of the nearby Sandcastle waterpark admitted they have had ideas for the site too but for now they are simply marking the“end of an era”,said business development manager Jane Kelly. She added:“We have ideas and are in discussions all the time but there’s nothing in the pipeline, we’re just sending Carnesky’s out in a nice way.” When the wheels of the Blackpool ghost train finally ground to a halt less than two weeks ago, it was met with disappointment by the families who soaked up the scares of the attraction on its final day. Families queued up to experience the actor-led fright show in their droves, but the decision had already been made to axe the ride.
The fact that the Flagstaff Gardensbased show had cost £285,000 of taxpayers’ money to set up in the first place had sparked widespread controversy in the coastal resort town. News of the closure came as a shock to the families paying out for the experience on its final day. Darren Woodcock, from nearby Poulton-Le-Fylde, was on the ride with his family, including his two children. He said:“We thought it was pretty good.It’s something different and there’s a lot of effort going in to it from the actors. It has a lot of different elements to other ghost trains and it’s a shame to see it going.” The ghost train is gone then, but opportunity knocks, it seems, for one of the UK’s major operators.
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Coinslot May 2 - May 8, 2014
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Brighton powerless to prevent March for England
ABB delivers petition as William Hill announces closures BOOKMAKERS
Bookies from around the UK have handed over a petition to Downing Street just days after major chain William Hill announced over 100 shop closures. earing that more than 10,000 jobs and 2,300 licensed betting offices have been put at immediate risk, the ABB has delivered a million-strong petition to Downing Street imploring the government to stop demonising LBOs and their customers. The bookmakers’ trade body stated: “Threat of further political intervention could mean your right to have a bet and enjoy yourself at your local bookie is in serious danger. Disproportionate and unjustified measures are putting extreme pressure on the industry making it harder for us to keep our
shops open.” It added: “Nearly eight million people each year enjoy a trip to their local bookie.As long as our customers gamble responsibly, we believe you should be free to enjoy your leisure time as you choose without being demonised.” The petition states:“My local bookie is part of my community.I should be able to spend time and money there if I choose, and I don’t support government action that threatens to take away that freedom and also puts jobs at risk.” The move comes just as William Hill announced it
will close 109 loss-making betting shops before the end of the year, in a bid to maintain profits, in response to the government’s decision to increase the tax rate on FOBTs in 2015. The gaming group said the shop closures could result in around 420 employees being made redundant. “Whilst every effort will be made to redeploy individuals this may not be possible in every location,”it said. Chancellor of the Exchequer George Osborne said in his annual Budget statement last month that the government will raise duty on B2 machines,to 25 per cent from
ussex police have admitted they cannot ban the Sannual March for England
20 per cent, with the rate effective as of March 1,2015. Last month, William Hill said that based on its B2 gaming machine gross wins in 2013, the new rate, if applied during that year, would have cost the business £22m. The firm said that with the tax increase it is unlikely that the performance of current and loss-making shops can be realistically turned
around, and has therefore decided to shut 109 of its high street bookmakers. It said in a statement: “As a result of the closure of this loss-making portfolio, the group currently estimates it will incur around £23m to £24m of exceptional costs.” Despite the proposed closures, the group said it is well placed to take advantage of the World Cup in the summer.
UDC looks forward to ECAS 2014 SHOWS
eading novelty and redemption distributor UDC has implored Lindustry stakeholders to open up their diaries and fire up their smartphone calendar and reminder apps, as it’s almost time for ECAS 2014. Exhibitors are gearing up for this year’s East CoastAmusement Show, otherwise known as ECAS, in Skegness later this month.On 13-14 May, the Southview Park Hotel will host this showcase event put on especially for operators and businesses in the east coast region. Many visitors travel from up and down the east coast with others venturing from further inland. It’s
a modest affair compared to the likes of EAG and IAAPA, but all of those taking part have made a conscious effort to support and cater to the local trade. The east coast amusement sector is amongst one of the most vibrant and successful in the country, yet is often overlooked,
believes UDC’s Matt Bland. He told Coinslot: “While Blackpool and Brighton might grab national and international headlines Skegness and the surrounding resorts consistently pull in a massive number of holiday makers. With ‘staycations’ still all the rage for budgetsensitive families looking for value
for money keen operators need to equip their locations with the highest earning games, most attractive prizes and innovative equipment.” UDC, Crown Direct, Deith Leisure, Electrocoin, PMS International, Embed and Bingo Express aim to ensure that operators will be spoilt for choice. Bland continued:“We’re looking forward to welcoming friends and customers, new and old on the Tuesday and Wednesday.We’re preparing our machines right now and have a fantastic last minute surprise item that we’re hoping to have on show. It’s all very ‘hush hush’ until we are 100 per cent sure that we’ll be able to deliver it in time.”
despite this year’s event causing widespread disruption throughout Brighton. Officers from nine forces were stationed around the city’s centre and seafront last Sunday, in what was one of the largest police operations the resort has ever seen. It was unable to stop clashes between nationalist marchers and anti-fascist protestors causing around £500,000 of damages to Brighton businesses, leading many traders to call for the march to be banned or moved. Superintendent Steve Whitton said police are unable to stop the event going ahead, as the actual march along the seafront had passed by relatively peacefully. He explained: “The serious disorder to reach the threshold for a ban would have to take the form of widespread violent protest, rioting criminal damage and looting. “A banning order can only ban a procession and there is no power to prevent an assembly.” Brighton Pavilion MP Caroline Lucas said it would be up to the government to institute a ban: “The police told me the final decision would lie with the Home Secretary, and the only grounds for banning the march would be if the police believed they are unable to cope with it.”
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INDUSTRY AMUSEMENTS LEISURE
B2B COMMENT NEWSWEEK MUSIC The UK jukebox industry is on a high at the moment which is music to the ears for a revived sector. 12
Changes afoot for Bob Rudd OPERATORS
Following a successful rebranding exercise and subsequent boardroom reshuffle, single site operator Bob Rudd is investigating the possibility of a management buyout. has been an exciting of years for single Isitetcouple operator Bob Rudd, during which time the firm has been rebranded from Bob Rudd Leisure and the transfer of Bob Rudd to chairman and Nick Rudd to managing director. Over the last 18 months, the two have been investigating the potential for a management buyout and they are now in the final stages of completion. Nick Rudd will be purchasing the majority of shares from his father Bob and will become the main shareholder of the now officially classed ‘medium sized company’. Although ownership will change, the day-to-day roles and operations will remain the same within the business. Bob Rudd will continue to be an integral
have particular interests in expanding the research and development program, working with others in the market place to ensure the longevity of the company and the industry. With this in mind, Bob Rudd is embarking on the relocation of its current Newark depot to the Nottingham area, expanding their coverage of the UK. It will also move the firm nearer to the centre of its operations and allow greater opportunities to grow in denser regions of business. Further to this, the company is looking to expnd its employment part of the organisation as that has been shown year base. The management chairman. Nick Rudd has in year out since the cregrown up with his father’s ation of the company. In buyout and relocation of success and hopes to build the last seven years Bob depots indicates that Bob have doubled Rudd is firmly set on on the solid foundations Rudd going forward as well as turnover to circa £7m.The growth and expansion in improve on the growth new generation of Rudds the coming years.
Scarborough boosted by confirmation of new water park RESORTS
om Fox, council leader of seaside resort ScarTborough, has given the goahead for an £18m water park in the North Bay which could provide a massive boost to the town’s economy - and an accompanying rise in visitors to the nearby arcades. It is hoped that the development will rival top water parks in Dubai and Florida and attract up to half-a-million visitors a year. Cllr Fox said the decision should also kick start The Sands project - a wider regeneration scheme for the North Bay. Using powers delegated to him by the council, Cllr Fox has approved the proposals from Benchmark Properties, following a detailed assessment of the developer’s plans.
The council is now set to provide a loan for up to £9m of the £18m cost of the water park.The attraction, which it is said will be the only one of its kind in the UK, will be built on the town’s Burniston Road car park and could be open by Easter 2016.It will be run by German company Alpamare. The council said that initially it will feature “four thrilling water rides, which will be some of the best
rides available in the world on a par with those found at premier water parks in Dubai and Florida”.There will also be a wave pool, a luxury spa suite and an outdoor infinity pool. Roland Duce from Benchmark stated: “Scarborough’s place in history as the first seaside resort is assured, but it’s important the town continues to evolve in order to attract new generations of visitors. The water park will be a
world-class attraction of the very highest calibre.” Fox concluded: “The decision is a significant milestone and should be the catalyst that will getThe Sands project moving once again and bring massive economic benefits. While there is an element of risk, it shows the confidence we have in the scheme and demonstrates the council’s strong commitment to economic growth, regeneration and jobs.”
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Astra’s Cat C Lite games win over the players AWP
Astra Games has confirmed this week that the market has responded positively to its Cat C Lite initiative that was launched in March. indications are very promising; and it will be interesting to see how the model has performed after the Easter period,” he commented. “As we have come to expect,Astra has done a great job and put together a scintillating compendium of games in a stunning package.” Astra Games will be on hand with its Cat C Lite portfolio at the upcoming Northern Showcase on May 7 and 8 and at the Electrocoin showroom at Park Avenue Open Day on June 4. The company reminds stakeholders that games coming under this machine classification qualify for the five per cent rate of MGD applicable from February 6 2014 according to the Machine Games Duty (Types of Machine) Order 2014.As such they are subject to any future change in MGD that may subsequently be imposed on a ‘type 2 machine’.
ashbox reports coming back to Astra suggest that players have bought into the firm’s Cat C Lite concept.The ‘type 2’ machine classification - to give it its formal title - enables a 20p/£10 stake/prize configuration that attracts the lower, five per cent rate of Machine Games Duty. The company released three models geared toward the new configuration. They comprise Bullion Bars and Party Time - already proven performers in traditional Cat C guise - and the stunning new R-cade777 compendium. According toAstra Games sales and marketing director Alan Rogers, the success of the firm’s Cat C Lite offering derives from what he describes as an ‘appealing blend of brilliant games’, many of which are already familiar with players. He noted:“Initial income derived from our Cat C Lite portfolio has been hugely
encouraging. Players are clearly enjoying the broad mix of pub and arcade favourites we’ve made available in this format and games such as Roulette and Classic DOND East Wing West Wing are leading that charge.” Another interesting statistic to emerge from Astra’s monitoring of Cat C Lite performance relates to the time of day that the machines are being played. Rogers added: “The vast majority of game play on Cat C Lite happens over the lunchtime period whereas traditional Cat C play takes place after 5pm. It’s perhaps a little too soon to predict that the genre is attracting a new breed of player,but we will be closely monitoring the situation.” Sister company Gamestec, meanwhile, is currently in the first phase of roll-out for Rcade 777 and according to commercial director Peter Davies, the product is already showing potential. “The early
Trio of robbers steal cash from Kettering amusement arcade
Golden Tee celebrates 25th anniversary
olden Tee, one of the most successful coin-op video games in history, celeG brates its 25th anniversary this year.The
three-strong gang of thieves wearing hoods and scarves raided a safe at a A Kettering amusement arcade yesterday on April 21. Police are appealing for witnesses after the incident, at Carey’s Amusement Arcade in Newland Street, Kettering, which took place between 5.30 and 6pm. The men, wearing hoods and scarves, went into the staff office and demanded money from a member of staff. The offenders took cash from the safe and ran off in an unknown direction. Witnesses or anyone with information are asked to contact Northamptonshire Police on 101.
trackball-powered video game is played in tens of thousands of bars and pubs around the world, including the UK, and has a devoted and passionate player base. Every month, thousands of players spend millions competing against each other in internet-enabled tournaments, and some players are good enough to earn their living playing it. Golden Tee Live, the latest incarnation of the game, which offers online and offline play, is still going strong in the UK with approximately 600 units on site in pubs around the country.The game,which encourages players to ‘think like real golfers’, is distributed in the UK exclusively by Electrocoin and,according to the firm’s Kevin Weir, is still a major attraction for players. He told Coinslot:“Because of its trackball-driven interface, it can’t be replicated at home. The uptake for the latest 2014 updates has been phenomenal and there are still rolling tournaments with a monthly prize of £500 that we administer remotely.” Since 2006, over $150,000 has been
raised for charity in the US, and to celebrate the 25th anniversary of Golden Tee, the Players Charity Championship IV will be held June 6-8, 2014 in Algonquin, Illinois. 128 players are expected to compete and raise over $100,000 to support three local non-profit organisations. “During the past 25 years hundreds of thousands of GoldenTee players have won over $55m competing in our online tournaments,” remarked Elaine Hodgson,president of the game’s creator Incredible Technologies.“To see our players come together as part of the game’s 25th
anniversary celebration, and compete to raise money for such worthy organisations, is very gratifying.We knew our players had big hearts, but this is truly remarkable.” Complementing the tournament action will be appearances by celebrities, a live and silent auction of one of kind Golden Tee and golf memorabilia, and a traditional real golf tournament. Besides individual ‘crowd-funding’ player pledge pages, non-attendees will be able to make donations through GoldenTee’s Facebook and Twitter accounts.
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Coinslot May 2 - May 8, 2014
Interview TRADE ASSOCIATION
Leslie Macleod Miller is finalising the hand-over to a new era in the BACTA executive. After ten years, not all comfortable ones for the BACTA chief, and certainly not for his opponents either, LMM will be leaving the post this week. He talks candidly to Coinslot about his term, his approach to the task and the challenges that still lie ahead for the trade association and industry he clearly has a special affinity towards. A battler, with a determined and highly intelligent insight, Macleod Miller brought a very different approach to the CEO’s role at BACTA, but one almost definitely shaped and governed by very tough times and arguably the most difficult economic and political environment to drive the fortunes of this industry through.
ooking back on your decade with BACTA what have been the highs and what have been the low points? There have been a myriad of great and frustrating moments but the challenging ones where we have won eclipse the disappointments.Writing hundreds of amendments and speaking notes during the passage of the Bill with Linda night after night and then listening to them being read in the Lords, causing the Bill to be caught up in the election after having been told by DCMS that there was nothing we could do to prevent it having been passed by Christmas, was an amazing moment.Watching Nora Slater lead the charge when we went to the House of Commons with her Early Day Motion and years later hearing Nora say ‘we only pass this way but once’ when we were at the Grand Canyon with characteristic courage, will always be with me. Seeing Stuart Greenman in hospital before he died, expressing his fear that he was letting BACTA down, was a sobering reminder about making every day count. Going to No. 10 with Neil Chinn and witnessing his bravery through his illness made the same point about sharing some less trodden paths, both personally and professionally. My daily conversations with Derek Petrie during his Presidency, 5.30am calls with Michael Green, observations from other gentlemen of the industry namely Derek Horwood and Jack Transport, and some of the most hostile meetings with regulators representing members against the threat of removal of their licences or essential commercial rights, and winning, will never be far away. The SWP campaign and working with John Powell in dragging HMRC for hours through their latest painful attempt to destroy the product and listening to Billy Edwards threaten to throw the Minister off the Pier if she didn’t support our lobby, have become part of our industry’s folk lore. Preparing for 15 back to back BBC interviews to seek the return of the £2 stake for B3s and working with Nick Harding during his Presidency while Andrew Ludlow made presentations to the Minister about machine algorithms still make me smile. Our B3A triumph with Quentin Stott and Chris Haley, as we were mesmerised by our Counsel, added another professional marker to my BACTA life.Watching Keith Smith stand his ground in BACTA meetings when he was CEO gave me some insight into the need to have a point of view in that role and his continued mentorship, reminding me that I was no longer 21 and would one day need a pension, was a unique experience. I have made some great friends who have provided advice and support from my first day to the last and they include, but are not limited to, (yes, still a lawyer), Brian and Sonia Meaden, Jimmy and Simon Thomas, Michelle and Michael Thomas - of course everyone recognises that Linda has been subjected to endless dictation and editing textbooks, consultations and presentations.
Membership of BACTA, in line with the majority of trade associations, continues to dwindle - what can be undertaken to reverse this trend and could more have been done in this area? Membership is always about value and vision that business can improve.The industry has always been hallmarked by an entrepreneurial spirit but it’s difficult to be entrepreneurial if you are seeking a return to the good old days, rather than identifying new opportunities which will take your business into its next incarnation. Our part of the industry has suffered enormously from a range of factors including fundamentally flawed legislation, a huge increase in costs, changes in technology and social habits and regulation which has enshrined an unfair playing field.Against a perfect storm of events, not all members of the industry can be expected to maintain the optimism or have the necessary resource to continue to stay afloat. Survival requires
“Every chief executive has his own style and mine has bee have had with seismic change to social and fiscal law. It stance with government and regulators that not all have fe I am pleased to say, the government or
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leadership and change.While BACTA can provide leadership, change where it depends upon Parliamentary time and political sensibilities, is increasingly difficult to guarantee.That might mean that the change needs to come from the industry, rather than government and business models will need to evolve to understand how customers are going to use their time and money in the future.What is clear is that there are no rewards for politicians to seek to assist the industry and therefore creating the right narrative remains the challenge for our sector which looks at the remote industry with the sense of unfairness and frustration.There is simply no public policy reason why our premises should not have equivalent rights to offer games that members of the public can play in their own homes in television and on remote devices. Are Coinslot readers more likely to see you spending your leisure time in a bingo club, an AGC, FEC, casino or indeed a licensed betting office? I originally came from Ladbroke and I am not certain that going back to LBOs is something on my agenda, nor on those of the bookmakers - particularly after my track record on choosing the winner of the Melbourne Cup (or not). I hope that I will be seeing many of my BACTA friends wherever their business leads them, but I wouldn’t be surprised that in the future we see convergence of different types of gambling premises. My leisure time has been slightly limited over the last few years, so I probably need to re-educate myself, but I will certainly be spending some of my time with the cultural sector - and of course finding situations that require a fight in order to ensure legitimate business interests are protected - if you look for some white water and a difficult situation, I will probably be there. What work do you consider to be ‘unfinished business’? I arrived at BACTA at a time when there was a serious threat of unfair competition from overseas operators and a huge escalation in costs to traditional business. I have been consistently critical of the failure of the UK legislative regime to find the right balance between regulation and civil liberties.There remains a fundamental lack of accountability from government and regulators concerning the way in which they prioritise resource and their willingness to take decisions.What we have seen in the gambling sector is a microcosm of the way in which government deals with society generally and it’s a terrifying lesson for those who are close to it. If stakeholders lose or are unwilling to use their voice, it’s unlikely that they will be heard.Trying to find the right forum in which to ensure that government and regulators are as accountable to the public and the industry as gambling operators are, remains elusive but it is essential in a democracy that this fundamental flaw in the UK system, is addressed. Is the 2005 Gambling Act still fit for purpose or do you feel that government should now be looking at a new act that allows licensed operators the ability to provide products across the gaming spectrum under one roof? The question assumes that the Act was fit for purpose and I think that history shows that it is not.We had a new Act to introduce a new casino regime, to create a new effective regulator with increased powers to deal with technological change and in particular to regulate the internet. Nine years later we have had to go back to Parliament to begin to deal with remote gambling and the traditional industry has been over-regulated based upon principles taken from vastly different jurisdictions. Probably the most disappointing element of the new Act was
that we lost the spirit of collaboration which we shared with the Gaming Board.The loss of the concept of shared responsibility has hampered the ability to take issues forward in a practical results-driven way and we need to find other ways of returning to a culture of support between the regulator and a legitimate industry. As mentioned above I think that the only way for the industry to survive is to embrace convergence, so we can easily find more products including those involving social gaming, not just under one roof, but under one virtual Roof and the challenge will be to find the political will and time to deal with this. Do you think there is a case for a greater BACTA bringing together the interests of low stake gaming, amusements, bingo, piers, attractions, motorway service stations and bookies to provide the whole industry with more fire power? The industry is changing as members find new revenue streams. Simply combining historical interests is unlikely to enable representation which reflects future business models that are divided by gambling premises type. Lobbying for change in gambling is not simply about fire power - it’s about being able to influence politicians who are looking towards the next election and if there are not votes or there is toxic media profile, getting the narrative right has to be the key. What are your plans for the future? I was previously a consultant working in areas of change and challenge. I have never knowingly backed away from adversity, whether facing it myself or on behalf of my clients. I firmly believe that those who say that it is not about whether you win or lose it is about how you play the game have never won anything. Having said that, it’s not about winning at all costs and if it’s without integrity it’s not worth winning, so the long game is important. I have worked with an enormous variety of clients both within BACTA and externally. I think over 10 years BACTA knows who I am but more importantly, I certainly do and that will inform my future choices. What advice will you give to your successor? I look forward to assisting John White in his new role. It’s a curates egg and when we say the industry is all about the people, it really is. Trying to find consensus within an organisation as large and diverse as BACTA, is one of its greatest challenges. My objective has been to ensure that there has been direction while preserving the rights of the smallest members to have their voice heard and to be fully protected when their need is greatest. Some might observe that it is difficult to please all of the people all of the time and perhaps my achievement has been to sometimes make members feel equally unhappy with a compromise position. It is, however, the role of the chief executive to, in my view, protect the Association, preserve National Council and ensure that decisions are made transparently. Every chief executive has his own style and mine has been formed by the struggles that we have had with seismic change to social and fiscal law. It has often necessitated a robust stance with government and regulators that not all have felt comfortable with, but least of all I am pleased to say the government or the regulator. It might be time for a new approach and I am sure that John will be well equipped with BACTA’s amazingly resilient Secretariat to lead BACTA to its next phase. Can you sum up BACTA in three words Forward, forward, forward.
as been formed by the struggles that we law. It has often necessitated a robust ave felt comfortable with, but least of all, ent or the regulator...”
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Tom Keil dies
Landlords look to maximise World Cup opportunity PUBS
With the World Cup only weeks away, UK publicans are planning ahead for the Brazil-based tournament to maximise profits. OBITUARY
esearch from previous World Cups has shown licensees can expect to see wet sales rise by as much as 400 per cent during an England match, but only if they prepare several weeks in advance. Punch Taverns is currently running workshops across the country to help publicans capitalise on the competition. Meanwhile, Star Pubs & Bars is spending £1.8m on re-decorating its sports-focussed venues in time for the tournament. David Evans, managing director at Sports Bar & Grill, said he started promoting corporate pack-
ages for England games in December 2013 and is now fully booked. He told pub trade press: “People will still be able to come in off the street to watch in the bar but the function rooms are all full. They started snapping them up immediately. We want to create an atmosphere for the whole tournament. We will have special meals for each of the nationalities and flags up for every team - which will come down as they get knocked out. We spread the word early - that was the key. We contacted all the embassies so they could use their database to let people know where
they could watch their home team.” Evans said his message to publicans who had not yet started preparing for the World Cup was “get your staff and everyone you know to start spreading the word - the momentum is building fast”. At the Punch Taverns workshops publicans were advised to focus on retaining the custom driven by England’s opener against Italy on June 14.With two games beforehand (Colombia v Greece and Uruguay v Costa Rica) to whet punters’ appetites, the company has advised licensees to focus on promoting themselves as a football
Commission looks to make player protection more robust LEGISLATION
review is underway to strengthen the social responsiA bility and player protection/harm minimisation elements of the Gambling Commission’s Licence Conditions and Codes of Practice, and its Guidance to Licensing Authorities. The review, which is being led by Gambling Commission Commissioner Rachel Lampard, takes into account: The Secretary of State’s call for
aspects of the Association of British Bookmaker’s betting code to be mandated; The Commission’s work with the Advertising Standards Authority on the marketing and advertising of free bets and bonuses; The need for significant progress in establishing national self-exclusion schemes for both remote and non-remote gamblers. The Commission will also be consulting on aspects of the regulation of bingo. This is in response to recent interest in the provision of bingo outside of the environment with which it is normally associated; the risk that bingo will be offered under the auspices of a bingo premises licence despite the fact that bingo is unlikely to be the primary activity in those premises; and recent technical developments related to the offer of electronic bingo. The Commission expects to publish proposals for formal consultation this summer.
base for the entire day. Chris Jowsey, trading director at Star Pubs & Bars, said he was advising tenants to plan ahead and order extra stock. He added:“Consider using alternative service methods to ease congestion at the bar, for example, table or roving waiter service, pitchers of draught beer; ice trays or buckets of PPLs, installing temporary bars and pre-ordering of half-time drinks.” Stephen Martin, category manager at Punch Taverns, said:“By now plans should be starting to come together so publicans are ready to execute and promote in May. At this stage, publicans should be order-
ing any additional POS material, decoration or TV screens that will be required.” Operators will of course be praying that the additional footfall will result in related cashbox increases. According to figures published on the Morning Advertiser website,average spend on drink increases from £11.50 per head to £14.50 per head for major football matches, while lager sales increase from 30 per cent of total drinks sold to 47 per cent. If cashbox takings reflect the expected beer sales uplift, even to just a small extent, it could be a good summer for all concerned.
Peter Gustafson has issued the followSingega’s obituary about the late
Tom Keil: “It is with great sadness we share with you our dear friend and colleague, Tom Keil passed away on Friday, 18 April. Tom put up a valiant and courageous fight against cancer for over three years. Throughout his entire ordeal, he never let his condition stop or even slow him down. His unwillingness to let his disease define him was an inspirational example of how to live fully regardless of the circumstances life hands you. “Tom started his coinop career in 1974 and was well known throughout the industry. He will be sorely missed by the entire Sega family and by his many friends industry wide. Our sincere condolences are extended to Tom’s wife, Jan, his brothers and sisters and his dearly loved nieces and nephews.” Jan Keil shared that in lieu of a memorial service, Tom’s request and desire was for donations to be made to one of two medical centres:The Preston Robert Tisch Brain Tumor UK and are only awarded to com- Center at Duke Duke UniAWARDS panies demonstrating the highest versity Medical Center or nnovative Technology is cele- level of excellence.This is actually The Caring House in brating after being named third Queens Award in the com- Durham. winner of a Queen’s Award for pany’s history having previously Enterprise - the UK’s highest acco- won in 1997 and 1999.” He added: “After a year of lade for business success. Innovative Technology joins an unparalleled success for every elite group of companies, recog- aspect of the business in 2013, nised for excellence in UK busi- we are currently in the process ness with the International Trade of building a new ‘state of the art’ award paying tribute to the com- office facility at our UK head pany’s achievement and substan- office and will create up to 30 tial growth in overseas earnings new positions this year. Over the summer we will celebrate the and commercial success. Managing director, Aidan Queens Award in style with a Towey commented:“The Queen’s party for all of our European staff Awards are one of the most presti- and special guest the Lord Lieugious business accolades in the tenant of Greater Manchester.”
Innovative Technology receives Queen’s Award for Enterprise
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Coinslot May 2 - May 8, 2014
TO COMMENT ON ANY ARTICLE
Great Yarmouth Easter Fair enjoyed by all
Easter brings positive start to the season
FUNFAIRS EASTER REPORT
amilies, friends and redrobed dignitaries Fflooded Great Yarmouth’s
After a winter of storms, wind and rain, the seaside sector breathed a sigh of relief as Easter sun brought fun-seekers and spendper-head aplenty.
easide amusements operators around the UK have heralded a positive start to the season, with high footfall and healthy spending being common factors across the Easter holidays and Bank Holiday weekend. In Great Yarmouth, Joyland family amusement park was one of many businesses to benefit from the sunny spells, with visitor numbers and spend per head both up as a consequence. Joyland owner Michael Cole had been worried that the way the school holidays were structured this year, starting two weeks before the actual Easter weekend, would work against him. The outcome, as he told Coinslot, was much more
positive: “We thought we could have two very slow weeks of trading before three or for decent days over the Easter weekend, but in reality we had nearly three weeks of consistently good trading. “On the Saturday of the Easter weekend I haven’t seen so many people on Great Yarmouth seafront for years. It was absolutely fantastic - not just at Joyland but across the whole of the seafront. “It is difficult to ascertain the level of spend per head in Joyland itself, but it was certainly up in our American-style diner, and I would say it was up in Joyland too, which is very encouraging.” The weather also brought the crowds out at
Weston-super-Mare, and although a slightly damper Easter Sunday took a bit of wind out of his sails, Olympia FEC owner Will Bollom reported an encouraging start to the season. He commented:“Families were out, and that’s exactly who we cater for. Cranes, pushers and redemption were all very strong again over Easter, so hopefully we will see more of the same over the rest of the season.” Although Bollom had yet to do the collection, gut instinct told him that results would definitely be on the good side:“There were more people about, and although they weren’t spending like they were a few years ago it was definitely better than last year.”
While talk of an improving economy might have been a factor, Bollom thought it was more due to the fact that it was the first bank holiday - and a sunny one at that - after the region had suffered an arduous winter. He explained:“The South West has had a pretty hard time over the winter with the floods and bad weather generally, so after that it is nice to see plenty of footfall out there.” In the NorthWest,Lee Stefani, manager of Fleetwood’s Harbour Lights FEC, was feeling similarly positive: “The weather just felt perfect over the four days of the Easter weekend, which made such a difference. “We are located next to
the beach, and we saw a lot of families come up to visit the arcade and our café, which really increased our footfall.” Stefani saw solid proof that customers were starting to feel increasingly more confident with their leisure spend:“We had one lady who came in with 40 £1 coins to spend for her and four others. It was good to see that people were willing to spend such a healthy sum. “We ordered new plush and swag at EAG show in January which was delivered a week before Easter, and the amount of times we had to refill the pushers with swag was incredible. We were literally refilling them three or four times a day.”
Exmouth leisure zone plans prompt tourism fears REGENERATION
in Exmouth have expressed concern that Tplansraders to remodel the resort’s seafront to create a new leisure zone and watersports centre will risk alienating the traditional seaside tourists that are key to its prosperity. The area in question owned by East Devon District Council - has been granted outline planning by the council and the project is now being marketed to potential developers. The new leisure zone would include an outdoor and indoor play and recreation area, public open space, water sports hub, hotel with cafés and
restaurants. If a developer is found, it would signals the end of Exmouth seafront’s children’s playground and trampolines, model railway and carriage-café, as well as a boating lake dating back to 1949 and a rare ten-anda-quarter-inch gauge railtrack.
Chris Wright, who owns the Exmouth fun park, told local media that the latter attractions were “heritage amusements”. He commented:“It is a double-edged sword and we all welcome the opportunity to invest but there is no guarantee that any of us will be part of the
future development. “People have been coming here for a long time because it works and this place has stood the test of time. “I see grandparents bringing their children generations of people coming back - it would be a real shame to spoil this and we should be careful not the throw the baby out with the bath water.” Wright said it would be inevitable that costs would rise and the days of families paying £1 or £1.50 a go would become a thing of the past under the new scheme. He explained:“The council is making all the right noises about sustainable amusements but what’s
affordable to one man may not be to another. Unfortunately, there is a lot of apathy about this and many people just don’t know what is going on.” Mark Williamson, a Conservative district councillor for the Exmouth ward,, said the proposals had been informed by a consultation, including the views of locals, traders and young people. He commented: “There are lots of resorts like us all competing against one another for tourists and we have got to look to the future. “All change is tough and this is difficult for some people but we have to maintain Exmouth as a destination of choice.”
Market Place for the official opening of the town’s Easter Fair last month. The four-day extravaganza, which has been held in the town for centuries, was launched with the handing over of the ceremonial Fair Key, before the dozens of rides kicked into action to the delight of the visiting masses. A marching band led a parade of showmen and dignitaries from the Town Hall to the Market Place, where Mayor John Burroughs officially opened the Easter Fair by handing over the gilded key to representatives of the Eastern Counties branch of the Showmen’s Guild. Jacqueline Gray, a committee member with the Showmen’s Guild, recalled visiting the fair as a young girl. She said: “It’s a lovely tradition and the atmosphere there is great. Whatever the weather we always get a warm welcome at Yarmouth, and the support from the customers, the council and the mayor is great. It’s something we always look forward to. Last year we had a couple there who were celebrating their wedding anniversary after they had met as youngsters at the fair. It’s lovely for us to hear stories like that. It’s something all ages can enjoy.” This year, the fair featured more than 100 rides and attractions, including two sets of dodgems, the 165ft-high spinning Oblivion and two fun houses.
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22 B2B listings and industry marketplace
24 This week’s machine charts
26 Classified sales, job and business opps
Essential Guide to... Jukebox & Music Solutions KEYNOTE
Soundnet strikes a balance
Underestimate the power of the jukebox at your peril
The long awaited soundjack app has begun its soft rollout across England and Wales, while developers Soundnet are already looking to the future. oundnet has begun the rollout of its technology-driven smartphone app, soundjack, which allows pub goers to queue up jukebox songs from their own devices, wherever they are in the venue.“We’ve got some soft launch sites all around the country,” said commercial director, James Luck.“The app will change the perception of what can be done, but it also gives power and engagement back to the end user, which was never possible before. On a jukebox the end user obviously has the power to choose a track, but they’ve never really been able to see and share and join with other users of a like mind to select music without leaving their seat.” Soundnet views this as the starting point for a much grander project, as it continues to bolt on more services to the existing phone app.“It’s making the most of mobile commerce,”said Luck,“which is a huge buzzword this year. Mobile commerce dispenses with cash, which some people are very nervous about. I think what we’ve got now is we’ve got huge banks joining together and forming groups to utilise the opportunity that the mobile gives you to pay for things. Paying for things in an electronic way, rather then even having a swipe on your phone.” Luck compares the future for mobile payments to the rise of eCommerce throughout the 2000s.“The people who’ve just got traditional bricks and mortar have had a bad Christmas,” he said.“It’s both feet in both camps, and doing it well, that gives you the advantage over somebody that doesn’t have one or the other.” By utilising this kind of technology, the company believe that soundjack makes possible the evolution of the jukebox “We’ve got a unique new platform,” said Luck,“which would be something that isn’t a jukebox which we could communicate with a mobile phone and play music. A background system that you can actually pay for.”This opens up the market to pubs and bars that might currently view the jukebox as unfashionable. This project builds into Soundnet’s strategy for embracing the world of technology, while keeping themselves grounded in traditional venues. “You’ve got the ability with soundjack to be in bricks-and-mortar and online,” said Luck. “The people who don’t really want to play the jukebox, who don’t even care that the jukebox is in the venue, they can play the music from their phone. Somebody round the corner who’s near the pool table and the jukebox can use the jukebox and not be even be aware it’s available on the phone. So we’ve our feet in both spaces.”
29 Jabro Surreal Soccer season
MAY 2 - MAY 8, 2014
Essential Guide to the UK seaside
amusements Next Week Coinslot MAY 2 - MAY 8, 2014
alex lee foreword ’ll happily admit that I’m a major fan of jukeboxes - of all kinds. They play music and I love Imusic so from my point of view it’s the ultimate win-win arrangement. I shove a coin in and I get to choose a tune or tunes to enhance my evening and contribute to the ambience of the pub/annoy those standing nearby. The words ‘technology’ and ‘innovation’ often get bandied about when discussing products spawned by the UK coin-op industry - and sometimes wrongly. The jukebox sector, however, is truly an industry leader when it comes to introducing new tricks, embracing the available technology around it and creating innovative, relevant products to cater for today’s demands. It’s not that long ago when jukeboxes had to be physically fed full of vinyl or CDs and thus offered a very limited choice of tunes. While vinyl lovers will happily argue the toss about superior sound quality, digital music offers more flexibility and functionality that an old Wurlitzer ever could, regardless of its aesthetic and ‘analogue’ qualities. It was even more recently that jukeboxes were confusing and complicated as manufacturers and music providers sought to please everyone all the time and thus somehow dilute the core offer, experience and hindsight has helped make the digital jukebox what it should be - a simple to use, relatively inexpensive gadget with all the accessibility and none of the annoyances. The fundamentals for successful coin-op products from a customer perspective are for them to be easy to understand, good value for money and interesting enough for repeat plays. From an operator’s perspective they need to be easy to manage and offer consistent cashbox earnings without having to break the bank to acquire on in the first place. Enter the jukebox - the coin-op entertainment solution for the twenty-first century. While Top of the Pops has long died a death, it’s no coincidence that the current batch of TV ‘talent’ shows focus on music. In other words, the British public’s love of music remains unabashed, it’s just accessed in so many different ways in 2014. The UK’s jukebox and music content providers hand us all one of the easiest and most fun ways to access and enjoy all types of tunes and for that reason alone deserve a lot of praise.
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Essential Guide to ... Jukebox & Music So Sector Overview Jukebox history
The earliest known jukebox is the Nickel-in-the-Slot machine, which allowed customers to listen to a selection of phonograph tunes through special listening tubes. The device, invented by Louis Glass and William S. Arnold, stood in the Palais Royale Saloon in San Francisco, USA where it earned over $1000 in its first six months of service.
“I think the pub sector has stabilised somewhat. There was a lot of dead wood and I think a lot of that’s been removed. I think there probably still is a little bit more, but I think what we’ll see is it will level out and we’ll stop seeing as many closing and that the one’s that are left are much better at understanding their business,” says Jaybox sales director, Jamie Barrett.
TouchHits director, Aadam McCrossan believes that pubs could benefit from more aggressively priced wet goods. “What we’ve found is that there seems to be a price fixing across the price of a pint. There’s very little competition in certain areas and because a lot of them are owned or involved with breweries and there is a difficulty with reducing the price of a pint or even trying to fill a premises, because it’s become so cheap to have a drink at home.”
The Great Depression in the United States had an uncharacteristically positive effect on the sector, as plummeting record sales meant that the only way to listen to the new songs and old favourites was to pop a quarter in the local jukebox. Without the popularity of the jukebox the music industry may not have survived the economic collapse.
Music to operators’ ears With a number of firms competing for business in the jukebox and music provision arena, not least the two long-established Leedsbased stalwarts, the sector looks in a state of rude health at present. hile it’s still only April, the UK jukebox sector has already seen some major deals done in 2014, one which was famously sealed on the opening day of EAG in January, and because of this the sector is looking like one of coinop’s strongest. Although there are some very serious rivalries in the UK jukebox sector, it is refreshing to know that there is room in the market not just for the much-lauded Sound Leisure and NSM Music, but also for newer kids on the block such as Jaybox and Touch Hits. Vinyl and CD jukeboxes have of course declined in the public space to the barest of minimum figures, but digital jukeboxes have come along to replace them, offering a much greater choice of tunes and functionality. Furthermore, besides a thriving market in pubs, bars, entertainment centres and,most recently,themed restaurants, the UK’s jukebox manufacturers still supply - and support - the home market. Add to this the parts and peripherals on offer from the likes of Suzo-Happ and the sector pretty much has all bases covered. The EAG show, which featured a number of brand new product launches from the major players in the jukebox sector, underlined stakeholders’ determination to stay ahead of the curve. It is testament to the drive and forward-thinking on the part of the UK’s jukebox providers that a concept that dates back to the 1950s still thrives today, but in such a future-
Coinslot MAY 2 - MAY 8, 2014
facing way. Interestingly, while the big firms involved in jukebox manufacture nowadays are products of a bygone era, they are at the vanguard of music technology having embraced internet connectivity and digital music provision back in the 1990s. Furthermore, while each manufacturer has worked hard to make choice and ease of use two of the most important features of its products, some interesting strategic differences have emerged in recent years. Some jukebox manufacturers have chosen to attack the domestic market and broaden the scope in terms of previously-untried venue styles (themed restaurants being a recent case in point) while others have looked outside the UK to expand their horizons. Added to this is the fact that newer entrants to the jukebox market have looked to introduce innovative features, such as quizzes,karaoke,video footage and bingo with a view to tailoring content to suit the ambience of individual venues. Despite these differences, however, there are several elements which unite the UK’s jukebox providers - professionalism, attention to detail and strong after-sales support, based on consistent dialogue with operators, being three obvious cases in point. In marked contrast to a lot of ‘traditional’ coin-op fare which has survived largely on its novelty and feelgood factor, the UK jukebox sector has grasped the
wireless nettle as well as emulating smartphone and tablet operating systems with a view to simultaneously serving the next generation of jukebox users and handing them an experience that synergises with their established leisure pursuits. The ‘touch and slide’ interface which is synonymous with iPhones and iPads, for example, is prevalent in UK jukebox use. The relationship between the latest jukeboxes on the market and smartphone/tablet use extends to app usage nowadays too, with bar managers or landlords able to remotely program thousands of tracks on their venue’s jukebox via an app. There is also an app in use which allows customers to select tracks from their smartphones/tablets which they pay for via Paypal, thus taking the pay-toplay concept of jukeboxes into the cashless space. What seems to have happened in jukebox manufacture in recent years, certainly in this decade, is that ‘features for the sake of it’ have largely disappeared, with manufacturers realising that tracks relevant to the site’s audience, user-friendliness and simple to understand functions are the key fundamentals of cashbox success. With plays officially audited at 16m in 2013 - for just one of the country’s major jukebox manufacturers - there is clearly a long-term future for jukeboxes in the UK.
SWOT ANALYSIS JUKEBOX SECTOR STRENGTHS • Enormous breadth and depth of choice for all concerned • Small footprint/wall space required • Easy to use, understand and manage WEAKNESSES • Jukeboxes not top of pecking order in ‘sports-led’ pubs • New features and functions can only be maximised if publicised and promoted correctly OPPORTUNITIES • New types of sites, such as restaurant chains • Overseas distributors • Online and wireless connectivity THREATS • Other types of coin-op entertainment nearby • Pub closures
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New hardware developments have enabled jukebox creators TouchHits to offer more reliable devices at every price point. or TouchHits director, Adam McCrossan, the main function of new Fjukebox technology is to boost the cash box of the operator. “Technology has become more and more important in terms of less downtime, less maintenance and maintenance that can be carried out without service men having to go to a site,” he said. “Alongside the improvement of broadband technology we have remote support applications that run on our jukeboxes, so we can literally log in and see how our jukeboxes perform and we can perform software updates and everything from our base, so it can usually cut costs.” Improvements in screen technology and storage have made modern jukeboxes a much more reliable proposition than in previous years. “We find that in terms of maintenance, machines have a much longer lifespan than a few years ago,” said McCrossan. “We have solid state hard drives and we’ve also gone into cloud technology, whereby you have a central resource for distributing content and you can update that central resource and push it out to all operating systems. All of that has helped keep the maintenance of jukeboxes quite low, compared to what you would have been doing 3-5 years ago.” With the pub sector depleted, these cost savings are of vital importance to operators around the country. “What we’re finding is that an operator doesn’t want to do a service call or a collection run if it’s not in his best inter-
est to do it,” added McCrossan. However, from TouchHit’s perspective, pub trade has begun to rebound in the recent months, thanks in no small part to the company’s cut price conversion kits. “What we’ve found that in the UK there’s been a pickup with a lot of operators. The only thing we can really speak of is our sales and that’s really increased,” said McCrossan. “We sell jukeboxes complete and we’ve had a lot of success with a conversion kit, where an operator may have a jukebox that was running old technology, we put our conversion kits on it for a minimal cost and they can push it out to sites. It’s a lower cost to the supplier and the site treats it to like a new jukebox because it’s running new technology with brand new music.” TouchHits has also seen an increase in demand for its high end jukeboxes, such as the recently released JukePad. This 32 inch touchscreen device benefits from a valuable multimedia partner. “We are delighted to be working with RockIt music in providing music content for the JukePad,” noted McCrossan. “They have always provided a great service for our operators and pride themselves on building music libraries that are tailored to the needs of the site. Since we began working with RockIt we have seen continued growth in sales of our jukeboxes and jukebox kits in both the UK and Europe which comes on the back of large increases in cash box revenues for the operator.”
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Coinslot MAY 2 - MAY 8, 2014
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Essential Guide to ... Jukebox & Music So Market Analysis SOFTWARE
AMS promotes customer contact Jason Jarrett, director of Automatic Machine Services (AMS), believes that communication and integration are the keys to driving jukebox success. oinslot: How would you characterise the health of the pub sector after the first few months of 2014? C Jason Jarrett:The pub sector in the first few months of 2014 has been very positive.At AMS many of our customers have seen encouraging up-lifts in AWP takings due to the stake and prizes review.This has also allowed many SWP’s to be updated to offer this larger cash prize which has also resulted in increased cashbox performance. Other products such as jukeboxes and pool tables have been consistent, which following feedback from our customers this reciprocates their trade in general, as they are all reporting steady business but no great fireworks.
Sound Leisure value top quality software The second generation of V-Hub software is powering increasing interest in the Sound Leisure’s top of the range machine. ith a new jukebox waiting in the wings,Sound Leisure was confident that 2014 would get off to a strong start.An attitude that was roundly justified at EAG, following the announcement that the company had secured a massive deal with Gamestec, the UK’s largest gaming and amusement machine operator. “We had a fantastic reaction at EAG this year,” said Sound Leisure managing director, Chris Black. “We received two great orders, one of which has been well publicised and another from a business that wished to remain anonymous.The Gen 2 VHub software that we launched received a fabulous response and this has resulted in our factory being busier than it has been for many years.” It’s an investment in jukebox software that has really paid dividends for Sound Leisure and its partner Soundnet.“The VHub has always been a fantastic machine but the latest software really sets itself apart from anything else that is out there,” said Black.“In addition, EAG and ICE saw the launch of the innovative soundjack app which was developed by us and our music partner Soundnet. This will allow customers to choose and pay for music using their smart phones.” The future for the jukebox sector looks set to rely heavily on broadband internet connections, with Sound Leisure’s products increasingly exploiting the potential of an ‘always online’ machine.“The inter-
Coinslot MAY 2 - MAY 8, 2014
net has and continues to play a major part in the majority of our developments,” said Black,“allowing features such as soundjack, Twitter, Flickr, Last.fm and news feeds to be passed to the machine. In addition the V-Hub also benefits from the use of the ‘unlimited music server’ that allows patrons to choose and download tracks from an additional 5 million songs.” The internet also plays a major role behind the scenes, giving operators the power to tailor their jukeboxes in the way that’s most profitable for them.“In addition to the features that customers can interact with, the internet also allows operators greater control of their machines with systems such as Opweb, that also allows operators to make real time changes to the menus of their machines from their desktop.” said Black. Features built into the V-Hub, such as the built in SL quick support, also allow technicians and Sound Leisure HQ to service machines remotely, cutting down on travel time and costs. These design elements have combined to create a machine that has been able to compete for pub operators limited spend. Especially at a time when new Cat C machines are hitting the market.“Traditionally when such a major rollout of new machines and kits has occurred, our side of the business suffers,” said Black.“This year we are witnessing major growth at the same time.”
CS: How important is the integration of technology into the jukebox market? JJ: New technology is vital to encourage the next step in taking incomes to the next level. Only last week we visited a pub to launch the new soundjack app, which works in conjunction with the Venue Hub digital jukeboxes.We spent the evening demonstrating the functions with the bar staff and their customers to ensure everyone in the venue understands how soundjack works, so that even after we have left people continue to make track selections on their smartphones to play their music choice in the venue. If it had just been added without the training it probably wouldn’t be used and the staff wouldn’t be able to explain how it works. CS: In what ways can venues encourage their customers to make use of jukeboxes? JJ: Locations need to be made aware of the potential the jukebox has and how it can not only attract more people but also keep them in their venue for longer. Offering a game of bingo, a pub quiz, advertising upcoming events or sport that will be shown on the TV or even a themed 80’s or 90’s night can all be easily set up on a jukebox and keep customers returning time after time, but the communication of these facilities is vital.At AMS we strive to review each location regularly as it is amazing how many say “oh that’s a good idea, I’ll do that next week” and when next week comes they forget how to do it and then don’t bother. CS: What developments in the pub sector and jukebox market would you like to see in 2014? JJ:We hope that 2014 will see the feel good factor return to people’s mindset, so the visit to the local pub becomes more regular.This will result in landlords having more confidence in their business and looking for a proactive and forward thinking supplier offering the latest products to drive incomes even higher.At AMS we understand everyone has a budget and everyone wants value for money, so working together with our customers and encouraging all these new features on the latest products everyone can, hopefully, improve their profit margins.
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ic Solutions Market Perspectives
Jaybox stakes out its position
Rental deals boost V-Hub demand
Technology for technology’s sake is a dangerous pitfall for the future of jukeboxes, according to Jamie Barnett. manufacturer Jaybox has a strident point of view when it comes Jto ukebox the growth of technology in jukeboxes. “I think it’s fantastic, if done in the right way,” said sales director, Jamie Barnett. “The big pitfall is, don’t put things in because they can be done.The way we’ve seen it is: technically it’s a computer, so you can put anything in there, but just because it can be done, doesn’t mean that it’s the right thing.” Accordingly Barnett is not keen on integration of social media services into jukeboxes, believing that they impede those pub goers who would simply like to play some music.“Ultimately what people want is a machine that plays music and takes money for doing so.Anything that increases the amount of money,speeds up the time it takes to put on the music, makes it more reliable - and therefore saves them money is fantastic and if you can incorporate any technology that does then you’re on to a winner,”said Barnett,“but putting a camera in just because you can and falling into the gimmick trap is very very different.”
The company is not afraid of making strong decisions. Unlike many of its competitors, Jaybox elected not to exhibit at this year’s EAG.“We said to any of our customers or anyone who had been hinting that they wanted to do business,‘we’ll be at the bar,drinks are on us,come and meet us’ and that did us far more good than an exhibit stand,” said Barnett.“We took a conscious decision not to exhibit based on the price and the reduced return from the show the year before.” It’s a strategy that paid dividends, with sales and customer feedback strong in the early months of 2014. Jaybox were also among the first to make detailed use of jukeboxes that are permanently connected to the internet.“We came to the market as an internet jukebox providor, so we’ve never known it any other way,” said Barnett,“and because we designed our box up as an internet jukebox, there’s so much more information that we store.” Machines such as the company’s latest, the V3, are able to update music libraries remotely and record every time
Operators looking to get on board with Soundnet’s groundbreaking jukeboxes can spread the costs by opting for one of two affordable rental packages. perfect storm of product, finance and market optimism has led to unpreceA dented demand for the latest V-Hub Gen 2,
a coin passes through the mechanism. Operators can then take to the Jaybird Live Access website to view a detailed rundown of their statistics.“We’ve had sites where the operator was getting swindled by the people on site and we were able to provide evidence that proved exactly when every coin went through the coin mechanism,” said Barnett, “so we gave definitive proof that they were being swindled.”
Suzo-Happ responds to market needs As the jukebox sector continues to grow, Suzo-Happ focusses on supplying manufacturers amid a dwindling demand for spare parts. arts and spares supplier Suzo-Happ deals with a vast variety of sectors, including the pub Pindustry, which retains strong links to the jukebox sector.As such, sales director John Vallis has a good overall view of the health of the market. “There’s mixed reports from everybody. Footfall from numbers are down and there’s still X amount closing every week,but we do see a resurgence in sales of certain products,” he said.“Not only billiards, which is still growing, but also audio as well.” He sees it as a market which has diversified in order to stay afloat, in many cases powered by forward-thinking companies like those in the jukebox sector.“It’s not the same as it was five or ten years ago, but it’s probably stabilised where it is,” said Vallis.“I think technology has probably driven that. It went from traditional jukeboxes and background music systems to people plugging in iPods and now it’s migrated to online with a touch screen, where you put your money in and get whatever tunes you want.Technology is playing a big part in the resurgence of jukeboxes and the general age of the people going into pubs, who would want to listen to music,
are more familiar with that kind of technology.” From a hardware standpoint, the adoption of modern developments have also made jukeboxes much more robust products. “Everything being solid state is obviously the biggest benefit of all. If the jukebox goes down they change the power supply,they change the hard drive or they change the screen,” said Vallis. “There’s mainly these three things and an amplifier. I think that makes the whole offer a lot easier to service and the parts are obviously a lot more reliable. Generally they use industrial grade products as well, so all in all it’s something you can just put on the wall and hopefully just forget about.” However, this reliability, coupled with the growing trend of OEMs converting parts to fit their own designs, means that stocking Jukebox spares is become less of a priority for Suzo-Happ.“It’s no longer a massive part of business, selling jukebox spares,” said Vallis.“There’s nothing in them.” The same is true for classic jukeboxes in need of repair.“We tend not to stock those parts anymore because they’re getting more expensive as there’s less of them around and there’s also a lot of specialist jukebox suppliers that deal with that,” said Vallis.“For us it becomes part of a whole wash of tens of thousands of products, so when we’re not going to sell any more, we run it down.”
meaning that both Soundnet and Sound Leisure have had to recruit new staff to keep up with demand. “We started the year with a number of significant orders from leading UK operators, including Gamestec and Sceptre and we haven’t looked back,” says Soundnet’s Toby Hoyte. “When we launched the V-Hub Gen 2 platform, we knew that it had turned a great product into an excellent one and demand from customers has backed this up.” In addition, Soundnet announced two attractive ‘rent to buy’ propositions for those operators looking to update their jukebox estate or find new business. These were comprised of a V-Hub P32 deal at £30 per week for three years and a final payment of £250, after which the jukebox is fully paid for. Alternatively, operators can opt to receive Music Milestone for £24.99 per week, for three years, with a final payment of £250 completing the purchase. “We felt that these deals would allow some of the smaller operators to invest in the new jukeboxes, following a period of uncertainty in the financial climate,” said Hoyte. “We were thrilled to find that the timing was right and so many customers have taken advantage of the possibilities offered by this form of finance.” As a result, Sound Leisure’s Leeds-based factory is working at a level not seen for a number of years and new staff have been recruited to help deal with the demand. “At Soundnet we have also recruited new staff recently, and we are working very hard alongside our customers to roll out the V-Hub Gen 2 software update, which is available free of charge to existing V-Hub customers, as well as taking new orders, thanks to the rental deal,” said Hoyt. “It is great to feel the optimism coming back into the sector, thanks to products which are performing so well on site.” Coinslot MAY 2 - MAY 8, 2014
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Essential Guide to ... Jukebox & Music So Products JAYBOX
Jaybox builds the V3 to last
Suzo-Happ promises SAS quality
The V3 jukebox from Jaybox has been created to do more than just play music. Through smart design and efficient operation, its manufacturer claims that the V3 can dramatically reduce operating costs. It’s easy to talk about quality, to tell customers that you believe in your product, but the real test is do you back it up and put your money where your mouth is” said Jamie Barnett, sales and marketing director of Jaybox. “When we built the V3 we really felt we had created a revolutionary Jukebox. High quality, reliable and yet great value for money using the most reliable technology, software and design and we wanted to share that belief and commitment with our clients, that’s why all V3’s ship with a full 3 year parts guarantee on all components.” Over the past 18 months Jaybox has been talking to its customers and identified that one of the biggest costs and drains on profits was the price of parts and repairs, which cost a significant amount in both time and money.“With engineer callouts costing up to £60 per visit, courier costs of up to £50 and back
to base repairs it is costing some of the larger operators £1,000’s every year in repairs, lost revenue and wages just to keep their jukeboxes working,” said Barnett. Jaybox built the V3 to eliminate most of these costs. Soft landing technology protects the hard drive,high quality components ensure reliability and full access to all parts for the engineer,coupled with a 24 hour replacement part service to ensure rapid repair. “This all means our clients have fewer breakdowns, need to carry fewer parts and spend less on engineer costs,making a huge difference to their operating cost,” said MD, Graham Bolderson.“We are so confident in the quality and design of the V3 we offer a three year full parts guarantee, which basically means our customers will have zero parts costs for the first three years.This should save all of our customers £100s per box over the
Among Suzo-Happ’s range of jukebox parts and spares, the company offers speakers under its own brand as part of a growing company-wide strategy. uzo-Happ’s diverse product line extends from bill validators to jukebox screens, the majority Sof which are supplied through distribution deals lifetime of Jukebox.The challenge was not to build the cheapest Jukebox, that’s easy, the real challenge was to build the Jukebox that creates the most profit for our customers and we feel we have achieved that with the V3”. “It’s been a interesting journey” said Barnett,“and it is been a real eye opener for everyone involved just how much operators are spending on maintaining their machines.It’s a cost that is accepted but one that with the correct equipment can be drastically reduced.”
JukePad debuts for TouchHits Building a jukebox that is affordable and adaptable has taken its designers, TouchHits, a sizeable chunk of R&D time, but the resultant JukePad machine has made them justifiably proud. experts TouchHits are excitedly trumpeting the arrival of their Jnewukebox JukePad jukebox, a product that combines style and elegance with state of the art performance at an affordable price. After a lengthy development period, the company has begun taking orders for the JukePad and Touch Hits couldn’t be happier with the finished product. “Before production began, we displayed a prototype of the JukePad at EAG in late January, which proved to be hugely beneficial for us,” said director and head software developer, Adam McCrossen. “We were blown away by the positive response the prototype unit received from operators and we were able to draw on their feedback and suggesCoinslot MAY 2 - MAY 8, 2014
tions to help improve the JukePad before it went into the final stages of production.” Today, more so than ever, the needs of every jukebox operator vary dramatically. For example, some operators prefer to use a site’s in-house sound system rather having an onboard amplifier within their jukebox, while others may require the ability for their jukeboxes to take notes in addition coins and some may not have the ability to connect to the internet. For these reasons Touch Hits are offering the JukePad in different formats, allowing operators to pay only for the hardware features they actually need.
“From the end user perspective, it was important for us to bring a jukebox to the market that was in keeping with what users tend to experience during their day to day lives,” said McCrossen.“We knew that users found our TouchHitsAV software extremely intuitive and very user friendly.With this in mind,we made a conscious effort to build the JukePad software platform on the same framework asTouchHitsAV,but with some additional features including apps, touch gesture recognition, a built in HD camera, site customisation tools, additional background music options, playlists, videos, advertising and much more besides.” TouchHits still firmly believe that a jukebox’s primary function is to provide high quality music on demand to the end user and also recognise that there are users who often like to do more than just browse for tracks.They feel that the additional features available with the JukePad can help to substantially boost an operators jukebox takings.
with manufacturing partners. A growing number of products, however, are being sold under the company’s own branding. Items that are carefully selected to ensure that Suzo’s own-brand equipment is associated with high standards of quality. “Our biggest product for the audio and jukebox market would be audio speakers themselves,” explained sales director, John Vallis. “We launched our own range two years ago under the branding of SAS, which stands for Suzo Audio Solutions. We’ve now increased that range to four different size speakers, which caters for different environments. They’ve been really popular, have good quality and are under our own branding.” Compared to more complex gaming machines, the parts required for jukeboxes are relatively straightforward. However, there still remained the opportunity for Suzo-Happ to improve on the equipment currently available to manufacturers. “We identified a gap in the market where we managed to find a really good source of audio speakers and decided, rather than spend a lot of time promoting somebody else’s name, why not promote our own,” said Vallis. Suzo-Happ’s decision to produce its own branded speakers is part of an overall move towards first-party products. “That’s part of our global branding strategy,” said Vallis. “The series of products called the Pro Series, although the speakers aren’t branded as Pro at the moment, they may be in the near future.” This is more than just a branding exercise, however. “The whole Pro Series really means something,” said Vallis. “It means the quality is there and it means we’ve qualified the products. We will back the products up and we’re not beholden to somebody else, so it should give some sort of quality assurance as well.”
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Operators report impressive results with the new V-Hub Sound Leisure and Soundnet’s new V-Hub jukebox software has proved popular with customers across the country according to the duo’s key operators and suppliers. its launch at EAG 2014,Sound Leisure and Soundnet have been workFingollowing closely with their customers to roll out the free V-Hub Gen 2 software update across their VenueHub estates. TheV-Hub Gen 2 completely overhauls the design and look of the user interface of the jukebox,making it much more intuitive for the customer. Several operators have already noticed the difference that the new platform has made. “I have always thought that V-Hub is the most desirable jukebox I had ever seen and it only required a small change to make it the best jukebox ever,” said Mark Davie, manager director of Chilvers Automatics.“I am not sure if it is the simplified menu, Flickr,Twitter or indeed the camera (which is actually being used a lot), but this machine is really earning some serious money at the moment and given me the confidence to invest in jukeboxes again.” The new software update incorporates two new apps - Twitter and Flickr - so that pubs can promote their own social media feeds via the jukebox screen. Operators can also fit a camera to their existing V-Hub jukeboxes in order to take advantage of the incredibly popular Dance Me feature, which has been further improved in this software update. The Credit Countdown feature has also been introduced in this platform, displaying a large clock that counts down to double credits if the jukebox has not been played for a while. It is
designed to encourage customers to put money into the machine during quiet times. “One of my sites told me, ‘Everyone loves the “Dance Me” feature,’” said Jason Jarrett, director of AMS.“Since the new software and camera have been installed, they had everyone creating videos of themselves with very funny results.They also noticed how the Credit Countdown had people rushing to the jukebox to get their double credits, resulting in improved takings.” As well as a free update for existing VHub models, the new platform is featured on the flagship HD V-Hub, which was unveiled at the London shows in January. Demand for the new model has been incredibly high with machines being shipped to retailers around the world. “Select Gaming recently reviewed their jukebox estate and the obvious choice was the new VenueHub from Sound Leisure,” says Nick Wheeler, testing and approvals manager for Select Gaming. “The V-Hub is now our best selling jukebox and more importantly our highest e a r n i n g machine,” said Chris Black, Sound Leisure’s managing director. “The factory cannot produce them fast enough so all the signs are that this update has been extremely successful. We are continually investing in R&D and will continue to work closely with our operating partners to ensure that Sound L e i s u r e machines remain the best investment in the industry.”
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“We are incredibly excited to be bringing a premium bowling offer to the people of Cheltenham. Customers will benefit from state-of-the-art facilities with 16 lanes, gaming area, restaurant and licensed bar along with exclusive areas for corporate hospitality.” Demelsa Coleman, the leisure complex’s marketing manager, added: “I think this is great because there hasn’t been a bowling operation for years in Cheltenham. So to have one right in the centre of Cheltenham is fantastic for everyone.”
CURRENCY AVA WELCOMES CURRENY CHANCE Automatic Vending Association “welcomes the opportunity” to Tbe he(AVA) involved in the Royal Mint’s plans to change the £1 coin design. “The AVA understands the requirements of The Royal Mint to maintain the integrity of the £1 coin and it is not a surprise that due to the increased level of counterfeiting that a new public consultation will be launched by the Chancellor for the introduction of a new £1 coin,” the association stated. “It is imperative that the vending industry works with all the other inter-
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CATEGORY C DEITH OFFER CAT C LITE DEALS eith Leisure are continuing with their weekly special deals, offering a top D tier gaming machine at a limited time low price. This week focuses on Rainbow King, a community slot game from Astra. The game is played over five winlines, with a special game board activated by lighting up the letters â€˜Rainbow Kingâ€™. Among the prizes available on this special mode is entry into a community jackpot. The game runs on the 10p/ÂŁ5 stake and so qualifies for the recently introduced lower rate of 5 per cent Machine Games Duty.
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PIERS PAVILION CELEBRATES LANDMARK BIRTHDAY at Burnham-on-Sea, UK’s smallest pier, celebrates its T100thhethePavilion birthday this year. To mark the occasion, its owners are offering coach drivers who stop in the town’s free coach park the chance to win a £100 cash prize every week. According to local press, from now until September, every coach driver who stops in the car park will get a raffle ticket, to go with other incentives already in place. Les Barber, coach destination manager, told the Western Daily Press: “It is only with the support of local businesses that this project can be successful as it has been so far. We are already advertising this new incentive throughout the coaching industry and it has been receiving great reviews so far.”
on May 13-14. Known by many in the industry by its abbreviated form of ECAS, the show will be once again held at its usual venue - the Southview Park Hotel in the coastal resort of Skegness. Confirmed exhibitors at the event so far include hosts UDC, nearby neighbours Electrocoin, PMS, Embed, Crown Direct and Connected Entertainment.
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howcased recently at the DEAL Expo in Dubai, the Hello Kitty Air Hockey from Sega brings one of the world’s most recognisable felines to the arcade. Players stand at each end of the air hockey table and try to score more goals than one another in the time limit. The game includes LED scoring and timer, along with a scratch-resistant playfield.
rown Direct’s regional trade show, the Northern Showcase, is less than C a week away and managing director Dean Harding has been discussing why he believes that face-to-face time with customers is so important. “My lads are on the road for fifty weeks a year and but with technology it’s very easy for the lads to sit down and show your customers machines on iPads,” he said, “but it does give people a chance to get together, network and to see the product first hand. The time period from EAG to the Northern Showcase also gives us an opportunity to refresh people’s minds on some products.”
EAST COAST AMUSEMENT SHOW DATES CONFIRMED he 2014 incarnation of redemption giant UDC’s annual East Coast show, Tan event which has become a popular fixture on the coin-op calendar, will be held Coinslot MAY 2 - MAY 8, 2014
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This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 4 5 3 6 7 8 9 10
DOND Winfall BFG DOND Lucky Streak BFG DOND Powerplay BFG DOND The Big One BFG DOND Crazy Chair Gold BFG Bank Job - Rob the lot QPS Worminator QPS DOND Pure Gold BFG DOND Turbo BFG DOND Double Chance BFG
Taken from a representative number of sites around the UK Supplied by national operator
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Magic Lotto Ultra Novomatics Mega Bars Big Hit Project King of Slots Blueprint Triple 8 Barcrest Mega Bars £2 Project Rainbow Riches Community Cash Barcrest Big Party Astra A Bet Astra Casino King TS 22 Project Lady Luck Reflex
Based on data supplied by a representative number of UK sites Supplied by RLMS Sales
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AGCs This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 8 3 7 6 -
Encore T7 (GP2) SG Gaming Magic Games 3 (s/d) Novomatic Magic Games 100 Ultra Novomatic X3000 Multigame Amatic Encore T7 (GP1) SG Gaming Magic Games 3 Novomatic Triple 7 (GP3) SG Gaming Triple 7 (GP2) SG Gaming Find the Lady 2 card Project Random Gold Concept Games
Based on data from a minimum of 10 locations. Supplied by Praesepe
1 2 3 4 5 6 7 8 9 10
Party Time Classic (3 Player) Astra Bullion Bars (3 Player) Astra Rainbow Riches (3 Player) Empire Gold Rush Stampede (4 Player) Barcrest Adders And Ladders (4 Player) Vivid DOND (3 Player) Bellfruit Party Games (4 Player) Astra Party Time Arena (4 Player) Astra Party Time (3 Player) Astra Crazy Fruits Bellfruit
Based on data from four sites Amusement Equipment Co Ltd
Sales has a range of tried and tested amusement products available Jas NC part of its large machine portfolio. These include a selection of whackers from Taiwanese manufacturers Feiloli, among them Klobber the Robber and Galaxy Garrison. Operators looking to stock up on these products before the summer season can purchase both tother for £4,495 as part of a cut-price deal. The ever-popular world of pushers is also well catered for at JNC, with the final few Clockwork Oranges straight pushers available to order now. All of the new machines sold by JNC come with a six month warranty and full aftersales support.
CATEGORYB4 (£2/£4000 Max) FEC - adult
This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
Magic Games U/R Novomatic Win Wall Astra Magic Games S/D Novomatic Pure Gold Project Super Big 7 S/D Electrocoin Party Time Aerna (4 Player) Astra Rainbow Riches Party Barcrest Sevens Up Electrocoin Party Time Classic (3 Player ) Astra Party Slots Novomatic
Based on data from four sites Amusement Equipment Co Ltd
1 2 3 4 5
1 Street Casino 2014 Tempest Storm 2 Public Enemy Reflex 3 Galloping Jackpot Reflex 4 Cops Judgement Pay BFG 5 Flamin’ 400 Reflex
Based on data from representative sites. Supplied by sector professional
2366-p22-25-Listings Analysis_Coinslot NEW 29/04/2014 16:44 Page 4
NOVOMATIC LEADS, OTHERS FOLLOW
UK Box Office Chart This Last Week Week Name
arcrest THE AMAZING SPIDERMAN 2
1 2 3 4 5 6 7 8 9 10
3 2 1 4 7 6 -
Products Efficiency savings
Reduce coin starvation
Instance Automatics’ new fivewatt LED bulbs consume just 10 per cent the amount of power in a standard 50w dichroic bulb. Ideal for pushers, the bulbs’ unique diffuser globe eliminates glare and dazzle. “We expect you will save enough money to pay for these bulbs within four to six months,” Instance said.
The NV11 is a market leading, compact note recycler from Innovative Technology. Combining an NV9 USB banknote validator and ‘Note Float’ payout unit, the NV11 can store and recycle up to 30 notes. The NV11 maximises cash efficiency and reduces coin starvation, significantly reducing operational costs.
FIGHT THE GOOD FIGHT
SO MANY BENEFITS
The Amazing Spider-Man 2 Rio 2 Noah Captain America: The Winter Soldier The Love Punch Divergent Calvary Muppets Most Wanted Locke 2 States
MUSICCHARTS UK Jukebox Chart )
http://www.sound net.net/ www.soundnet.net
Highest Earning Tracks on Sound Leisure jukeboxes This Last
1 2 3 4 5 6 7 8 9 10
1 3 4 6 2 5 8 7 9
Happy Pharrell Williams Hideaway Kiesza Nobody To Love Sigma Rather Be Clean Bandit feat. Jess Glynne All Of Me John Legend My Love Route 94 feat. Jess Glynne Money On My Mind Sam Smith The Man Aloe Blacc I Got U Duke Dumont & Jax Jones Timber Pitbull feat. Ke$ha
Based on data supplied by Soundnet
Albums This Last WeekWeek Name
IGGY AZALEA: THE NEW CLASSIC
1 2 3 4 5 6 7 8 9 10
1 4 2 3 5 7 8 6
Caustic Love Paolo Nuitini Love In The Future John Legend Meet The Vamps Vamps A Perfect Contradiction Paloma Faith The New Classic Iggy Azalea Education Education Education & War Kaiser Chiefs The Cautionary Tales Of Mark Oliver Eels The Take Off And Landing Of Everything Elbow Girl Pharrell Williams Symphonica George Michael
Downloads This Last WeekWeek Name
MR PROBZ: WAVES
1 2 3 4 5 6 7 8 9 10
1 2 3 4 6 7
Waves Mr Probz Hideaway Kiesza Nobody To Love Sigma All Of Me John Legend Take Me Home Cash Cash ft Bebe Rexha Calling All Hearts DJ Cassidy/Thicke/Jessie J Welcome To The Jungle Neon Jungle Touch Shift K3Y Stay High Tove Lo Happy Pharrell Williams
KUNG FU POUNDA G-SQUARED GAMES
ung Fu Pounda is an innovative Category C gaming machine from GK Squared Games. Available directly through the company or distributor PW Sales, the £100 jackpot game sees players collect three ‘Poundas’ to activate the super board. The cash metres build up super cash, while three dragon coins activate the take it or leave it feature. Players can hi-lo shuffle their way to extra cash, features and bonuses, and nudges can be banked for later.
CASH MACHINES DC PAYMENTS
C Payments - formerly InfoCash - is a leading supplier of tailored ATM soluD tions to the pub and gaming industry. The company creates packages that address the sectors’ unique trading environments, and supplies free to use or pay to use ATMs. “A self-fill ATM is a great way to reduce your bank charges and to cut down re-banking,” the company said. A fully managed ATM is the solution if you are looking for maximum return against minimum effort. Your cash machine will have absolutely no call on your own resources or manpower. Simply get on with running your business and let DC Payments look after all aspects of managing your cash machine and keep it working hard for you.”
Coinslot MAY 2 - MAY 8, 2014
B 2 B
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Crown Direct Cricklewood Electronics JNC Sales Herondata Recruitment
26 26 27 27 28
To advertise: Contact Kathryn Norris on 01204 396 397
(Pub and club sites preferable)
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OCEANS ELEVEN MACHINES
Apply to; Coinslot International Magazine Box Number 262 Bolton Technology Exchange 33 Queensbrook Bolton BL1 4AY
ANY CONDITION DEAD OR ALIVE Highest prices paid always 07973 188493
SITE OPERATIONS WANTED IN THE NORTH WEST OF ENGLAND & MID/NORTH WALES AREAâ€™S SMALL/MEDIUM SIZES CONSIDERED
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Prize 5 DROP THE HOOK JELLY BEAN ÂŁ3,495
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Video TRANSFORMERS THEATRE ÂŁ11,995 ALPINE RACER TWIN ÂŁ11,995 TERMINATOR SDX ÂŁ7,495 ALPINE RACER SINGLE ÂŁ6,495 NFS CARBON (CONV) TWIN ÂŁ2,495 PRIMEVIL HUNT 62â€? DLX ÂŁ1,995
THIS WEEKS SPECIAL
RAINBOW OW W KING 10P/ÂŁ5 10P P/ÂŁ5 5 ONLY
All prices subject to VAT and Carriage
gaming...and so much more!
VDOHV#GHLWKOHLVXUHFRP O #G LWKO L
Coinslot MAY 2 - MAY 8, 2014
FOR SALE ASTRA 3 PLAYER SOLID GOLD ÂŁ5,250 ONO 2X JACKPOT KINGS ÂŁ1,450 ONO MAGIC 10 ÂŁ295 ONO RANDOM SPINNER ÂŁ295 CAN BE SEEN WORKING ON ARCADE FLOOR
New & Used Machine Prices T8 VEGAS PARTY PERFORMER 22 KING OF SLOTS VISION MEGA 7/ D&J / MEGA BARS MEGA GAMES SLANT JACKPOT KING
BEST PRICES PAID
PARTS/REPAIRS/ACCESORIES & SERVICE MACHINES BOUGHT & SOLD LARGE STOCK OF PINBALL PARTS ALWAYS AVAILABLE
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UNIT 1, CCT BUILDINGS, GREENSPLOTT ROAD, CHITTENING TRADING ESTATE, AVONMOUTH, BRISTOL. BS11 0YB 777*.# 3!,%3#/5+ s 3!,%3 *.# 3!,%3#/5+
TEL: 0117 9382552 AFTERSALES TEL: 0117 9382225
GREAT TAKING MACHINES FOR IMMEDIATE DELIVERY ON CASH IN
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ONLY Â£4,495 BOTH WITH TICKET OPTION AVAILABLE
T A SELEC
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LAST FEW â€˜CASH ONLY PAYOUTâ€™ IN STOCK
2 â€˜TICKET PAYOUTâ€™
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â€¢ BUY THIS YEARâ€™S LATEST HARRY LEVY PUSHER â€¢ EXTENDED CREDIT TERMS AVAILABLE â€¢ PUSHER PART EXCHANGES WELCOMED
All new machines come with 6 month warranty and full aftersales support, if required. FOR FULL STOCK LIST OF OVER 1500 MACHINES, PLEASE VISIT WWW.JNC-SALES.CO.UK HERONDATA HOUSE, ROSS ROAD, PORTRACK, STOCKTON-ON-TEES, CLEVELAND TS18 2NH
CONTACT BRIAN OR ALAN ON
TEL: 01642-613844 EMAIL: email@example.com WEBSITE: www.herondata.co.uk FAX: 01642-615679
DOND RED HOT
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Â£100 JACKPOT MACHINES
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HOT HOT HOT ........................................ÂŁ165 HOT AS HELL ........................................ÂŁ165 SAFECRACKER......................................ÂŁ165 DEVIL OF A DEAL...................................ÂŁ195 ON THE FIDDLE .....................................ÂŁ225 DUBLIN YER MONEY..............................ÂŁ245
ONLY A FEW LEFT
Magic 6 club (B4) machines tÂŁ400 Jackpot tAll stakes tÂŁ1300 each WWW.FRUITMACHINEWORLD.COM T A ARCADE CLEARANCE LTD Telephone NC. V I S E C I 07810 493581 07768 275044 PR
FOR SALE PILE UP/STACKERS ÂŁ700 CRANE DINOSAURUS S/P ÂŁ350 BOXERS CASH WIN KALKOMAT ÂŁ1000 THOMAS NOTES TO ÂŁ1 COINS ÂŁ550 LIKE NEW SUPERLEAGUE POOL ÂŁ375 BARCREST CAT C & D FRUITS FROM ÂŁ100 TEL. 07900 972759
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HB LEISURE LIMITED In line with the impending launch of their exciting new B3A terminals and content, Lottery King are looking to recruit an experienced business development manager. Based in the North West, this exciting role presents the following beneďŹ ts: s )MMEDIATE START AVAILABLE FOR THE RIGHT CANDIDATE s #OMPETITIVE BASIC SALARY PLUS COMMISSION s #OMPANY CAR CAR ALLOWANCE Predominantly ďŹ eld based, this role will involve the sales of machines on a rental or shared income basis to licensed members clubs. The successful candidate will bring their experience and contacts and beneďŹ t from the ability to offer a full solution to the club market, to complement the B3A offering. You will also have a knowledge of the licensing requirements surrounding gaming in the club sector. If you have a desire to bring a great new product to the forefront of the market and feel you have the sales skills and contacts to grow the business, then please get in touch using the methods below. )N THE l RST INSTANCE PLEASE SEND YOUR #6 AND OR COVERING LETTER TO Adam Pickles, Lottery King, 134 BrookďŹ eld Place, Walton Summit, Preston, PR5 8BF or email firstname.lastname@example.org
FIELD SERVICE ENGINEER SURREY We have a vacancy for a Field Service Engineer to maintain and service a wide range of amusement and coin operated equipment at two of our operations at leading theme parks in Surrey. Applicants should be hands on and have experience in the repair and preventative maintenance of the full range of modern amusement equipment, including AWPâ€™s, pushers, videos, redemption, cranes and ancillary equipment. Must hold a full clean driving licence and have a flexible approach to your work schedule in order to deal with the changing priorities. Competitive salary offered depending on experience. Please write to Julie Rogerson, Personnel Manager, H B Leisure Ltd, 82 Mostyn Street, Llandudno, LL30 2SB or email email@example.com www.hbleisure.co.uk
SITE FINDER FOR FRUITS, POOL, SWP ETC 25 MILE RADIUS OF REDDITCH, WORCESTER B98 GENEROUS COMMISSION TEL. 07770 266747
Coinslot MAY 2 - MAY 8, 2014
UPCOMING FEATURES SEASIDE REVIEW SUPPLEMENT Issue 2367 - 9th May
CAT B3 Issue 2368 - 16th May
2366-p29-Surreal soccer_Coinslot NEW 29/04/2014 12:27 Page 1
Current Team Position Name
Current Team Position Name
JAMIES SHOPPERS 11
JJ'S SHOPPERS 11
JOHN WARK'S MILKMEN
Stu & Stoo
RANGERS RETURN 2
JACKSONS JACKPOT XI
AINT GOT A KALOU
11 UNDER PAR
ESSEX BOYS 1
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I WANT DIRTY KNEES 2
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STEVIE G LUCKY 11
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THE PERFECT TEAM
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BAYERN OTHER STRIKER
Current Team Position Name
B 2 B
COSMIC FIRST 11
FC CLACTON UNDER 10's
AMS YID ARMY
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MICK McCARTHY'S MISFITS
100 SEE THE AT' TOP
101 LAC DE GURSON
102 2 THE TOP
BIG PRIZE WINNERS
103 WARWICKS ELEVEN
SEMI FINALS: 1ST Leg - Mar 24TH to Mar 30th MAJOR CUP
MINOR CUP Team Name
Aggregate over both legs
AMG FIRST 11
Aggregate over both legs
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Coinslot MAY 2 - MAY 8, 2014
2366-p30-31-Comment_Coinslot NEW 29/04/2014 14:57 Page 1
Coinslot May 2 - May 8, 2014
Comment Ignore the power of the pusher at your peril
alex lee comment ne of coin-op’s longest-serving stalwarts told me just a few days ago that he believes the time is ripe for the 10p pusher to start dominating the UK’s seaside arcades. I found it hard to argue with his sentiment. The pusher is the ultimate seaside amusements icon. You could easily remove a video game, novelty piece or prize vendor from a seaside FEC and it would still be seen as a seaside FEC. To a large extent, you could perform a similar experiment with many of the gaming and amusement machines in contemporary operations and the arcade would remain eminently recognisable for what it is. If you made the error, however, of removing all pushers from the seaside operation equation, you could virtually guarantee that the arcade would become just another weather-beaten art deco seaside building. Distinguishable by its bright neon signage and garishlycoloured lighting, yes, but that’s where the similarity to a thriving seaside arcade would end. Pushing out the pusher would be like removing the hashtag from Twitter - simply unforgivable! This imposing piece of equipment that dominates more floor space than your average coin-op machine has survived the test of time - and
many will testify to the indomitable nature of UKmanufactured pushers. Once your average visitor to a seaside arcade is through the door it’s the pusher that dominates the premises and attracts punters like no other product.The pusher is truly the doyen of the coastal FEC. In terms of technology, the pusher has of course evolved, with video footage, fast coin entry,multiplier features and so on, but it has done so with both style and substance. The concept of pushing a coin into the slot and watching its unpredictable journey onto the ever-moving beds stays as simple and uncomplicated as it always did - just ask the waiting list of contestants for the quiz show Tipping Point. The pusher’s survival has been helped in no small part by the 2p coin, which would largely lurk down the back of settees up and down the country were it not for pushers. How a machine that swallows vast amounts of dirty old copper coinage can be as popular now as it was four decades ago, however, is anyone’s guess and I’m inclined to agree with the above mentioned operator’s view that now is the time for the industry to give the 10p pusher a proper try with a view to increasing the pace of that all-important ROI. Let’s be honest, it doesn’t take a rocket scientist to work out that 10 = 5 x 2.
“Let’s see a few more of these!”
Wholesome coin-op recreat
In the latest industrythe working men’s featured in recent col
alex lee media watch ecent years have not been kind to Britain’s Working R Men’s Clubs, the first of which were founded more than 150 years ago, according to the New York Times. Several have recently gone under, and more will follow, said George Dawson of the Working Men’s Club and Institute Union, the central governing board. Half the clubs have been lost over the last 30 years. About 2,000 remain. Around 1862, Unitarian minister and teetotaller Henry Solly began to fret about men’s penchant for the “demon drink.” So he founded the Working Men’s Club: a social enterprise where blue-collar workers might escape the pull of the pub and find, instead, education (through lectures and workshops), wholesome recreation and perhaps some middle-class values. Solly’s original plan went awry; before long, the clubs were supplying alcohol that was as plentiful as it was cheap. Many clubs became neighbour-
hood institutions where families passed evenings over games of darts, cribbage, skittles and snooker. By the mid-1970s, Working Men’s Clubs had about four million members. Though the issue of “lady members” was first discussed in the 1870s, women did not receive full club rights until 2007. But things have since gone sour, and clubs are closing quickly. Many factors have been blamed, said Ruth Cherrington, author of Not Just Beer and Bingo! A Social History of Working Men’s Clubs, among them inexpensive supermarket beer, cafe culture, soaring rents, the Internet and gyms. England’s 2007 smoking ban “is usually high on the list”. Holbeck Working Men’s Club in South Leeds, founded in 1877, is close to shutting. Ian Pickup, who runs the club bar, said that he is trying to streamline the business. He proudly noted that he increased the women’s annual fee from 50 pence to the
£5 that male members pay: “If men pay a fiver, then ladies pay a fiver!” But the change is not adding up. And the youth are not coming; Pickup says his average member is 65 years old. Even so, other clubs are bucking the trend, making nods to the present by installing Wi-Fi, even renting space to local bands. The Bethnal Green Working Men’s Club in East London is just east of Brick Lane, the street now known for its Bangladeshi curry houses. Faced with closure in 2001, the club opened up to non-members and has since become a faddish destination for 20somethings. Downstairs, the octogenarians still have their cards and their gambling machine. But upstairs, the space is used for concerts, burlesque shows, voga (a dynamic fusion of yoga and vogueing), a pop-up Chinese restaurant and, says the club website, “wild, unhinged good times.” Elsewhere, sport has tradi-
2366-p30-31-Comment_Coinslot NEW 29/04/2014 14:57 Page 2
Coinslot May 2 - May 8, 2014
“Good news for all those planning to visit Adventure Island in Southend this year: they’ve banned men from baring their chests. There’s no explicit ban on women doing the same, but the rule probably applies equally.”
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TIM STANLEY, THE TELEGRAPH
“Gambling and problem gambling are in the news almost every week these days and MPs, campaigners and the media are all actively engaged in debating the legal and commercial hot topics of gambling. However, very little discussion is devoted to the actual problems in the lives of gamblers who have developed a destructive compulsion or where problem gamblers can go to seek help.” ELAINE SMETHURST, MANAGING DIRECTOR, GORDON MOODY ASSOCIATION
Uncertain future for many of UK’s piers The National Pier Society’s Anthony Wills has given Coinslot an update as to the contrasting fortunes of the UK’s piers.
“FEC Las Vegas was a great investment of time and resources. This particular IAAPA event was ideal because the focus was networking and sharing information that could benefit all the attendees at the event. It is exciting to have connections with so many new people that I can continually engage with about improving our businesses.” CRAIG WESCOTT, PRESIDENT AND OWNER, TRACK FAMILY FUN PARKS
“An explosion and fire on Gibraltar disrupted a number of online betting operations on Sunday. No-one was injured, but the outage shut down the online betting operations of several firms, including William Hill, Betfred and Ladbrokes, which are based in Gibraltar. The outage meant many people were unable to play bets online on a busy Easter Sunday of sport.” STAFF WRITER, BBC NEWS
creation for all
atest industry-related news, the New York Times has taken a look at the ups and downs of orking men’s club, while coin-op table football and claw machines have also ed in recent column inches.
tionally had a strong presence within pay-to-play amusements, whether that’s in video game content or football, hockey or pool tables, according to Intergame’s Simon Liddle. In table football, competition is a fundamental element within the amusement experience. Challenging players to achieve an objective in the quickest time or when competing directly with each other has formed the basis of a host of games that have become staple attractions in a diverse range of locations. In the same way that cranes and pushers are now thought of as classics of the genre, sports games are considered equally as essential to a balanced amusement offering. “Sports are always attractive to players because they are about skill and are aesthetically appealing,” said Pablo Madariaga of Billares Sam, a company that manufactures billiards and pool tables, air hockey and soccer tables.
Unlike other forms of amusement, which some consider to be in the same bracket as gambling, sports games are family friendly and can, in the case of billiards and pool, for example, become activities that can be seen “as part of a lifestyle as some players keep practicing them all their life”. From bars and bowling complexes, to FECs and outdoor attractions, sports games consistently attract players and fill cashboxes. They can create a lively, jovial atmosphere that immediately attracts attention. Their popularity, it seems, crosses generations and demographics. And finally, a three-year-old boy whom employees of a bowling alley found playing with the stuffed animals inside of a coinop claw-crane game has been reunited with his mother in Lincoln, Nebraska, US, according to KWTX.com. The 24-year-old woman called 911 after discovering that
the boy was missing from her apartment, police said. Meanwhile, employees of the bowling alley across the street from the complex called police to report that a small boy was playing with stuffed animals inside the coinoperated machine. A representative from the vending machine company let him out and he was reunited with his mother a short time later. The boy apparently wandered out of the apartment and across the street to the bowling alley, but it’s still not clear how he managed to get inside the machine. He wasn’t hurt. His mother was not cited because she quickly reported that her son was missing and there were no indications of neglect, police said.
anthony wills aving voted in December to demolish Colwyn bay’s VictoH ria pier Conwy council formally declined the £594,000 initial award from the heritage lottery fund on 13 February.At their meeting on 12 March councillors confirmed their decision to demolish the structure but hoped to safeguard and exhibit certain elements where possible. Campaigners, Shore Thing, are now saying that they could now be in a position to make a lottery bid of their own once the ownership issue is settled, as the process of de-listing the structure will be lengthy.The protracted legal battle between Steve Hunt and Conwy council was to go before Cardiff county court between 14-16 April, with a ruling expected in June. However, due to a problem with receipt of documents, the hearing has now been delayed until August,which means that a decision is not expected until the autumn. There have been persistent rumours that Southsea South Parade has been sold for an undisclosed sum to a private individual intent on restoring it to its former glory. Last October Portsmouth council ordered that the Grade II listed structure be closed on safety grounds, and energy company EDF subsequently ceased supplying electricity due to an unpaid bill.The council has now ordered the owners to carry out essential repairs to the pier canopy in order to protect the public,failing which it would do so itself and send them the bill. Southsea pier trust chairman Leon Reis said that any new owner would have to spend millions of pounds salvaging and restoring the badly damaged structure.
Many piers sustained damage in continuing bad weather in February. Huge waves fanned by gale force winds caused part of Brighton west’s skeletal concert hall to break off.The train service from Ryde pier head to Shanklin had to be suspended after the conductor rail was shifted by the tides. Planks from the disused boat deck at the end of Southsea south parade were dislodged and strewn along the beach towards Clarence pier. Further west, huge waves ripped a 10ft hole in the amusement arcade on Teignmouth pier and Torquay princess had to be closed after high seas lifted some of the concrete deck at its head, exposing electricity cables. Perhaps most tragically the north jetty on Weston-SuperMare Birnbeck - Britain’s most threatened pier - buckled under the force of the waves. After ten years of delay, construction work on the i-360 tower in front of the site of Brighton west pier is scheduled to begin in June and be finished in time to open in 2016, the 150th anniversary of the pier.The tower, however comes at a price - £46.2m almost enough to rebuild the pier itself! Brighton & Hove’s Green Party-led council has increased its original contribution of £14m to £36m, most of it borrowed from the government’s public works loan fund: a further £6m is coming from architects Marks Barfield, and £4m from the coast to coast local enterprise partnership. According to the council website the 574ft high observation platform is predicted to attract 700,000-750,000 visitors a year and bring £1m worth of business to the city.
2366-p32-newsweek_Coinslot NEW 29/04/2014 12:55 Page 1
Coinslot May 2 - May 8, 2014
Newsweek A ‘LIVE’ INTRODUCTION TO ATTRACTIONS here is just time for London-based Coinslot readers to visit BlooloopLive - a brand new conference for UK visitor attractions. Taking place on at the Westminster Conference Centre, 1 Victoria Street on May 1, the event is held in conjunction with UKTI. “Join us at BlooloopLive for an unparalleled opportunity to share the visions and tactics of the senior industry figures who are creating the environments our customers will enjoy over the next 20 years,” the organisers said.
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Space at Asian Attractions Expo sells out he trade show floor at Asian Attractions Expo 2014 has sold out. Setting a show space record, the 8,500sq.m floor will play host to more than 5,000 attendees, including a considerable number from the UK coin-op sector. TheAsianAttractions Expo 2014 will take place at the China National Convention Centre in Beijing 17-20 June. The likes of Bandai Namco,Bob’s Space Raiders, Brunswick Bowling, Cogan,Embed,QubicaAMF and Syn- offices or distributors - have condicate - all of which have either UK tributed to the sell-out.
THE NEED FOR SPEED he National Karting Association (NKA) Trade Day takes place at the Daytona Kart Circuit, Milton Keynes on June 11. The event will bring together the UK’s NKA members and seeks to help bolster indoor and outdoor karting circuits across the
The amusement parks and attractions industry show will include 290
to a wide range of other services and facilities associated with running a karting circuit safely and successfully.
country. The NKA has many years of experience in dealing with the problems and challenges of operating karting circuits. Membership of the NKA provides immediate access to this experience and
INCREASED ATTENDANCE EXPECTED AT EAS ore than 8,500 industry professionals, 392 exhibitors, and 40 speakers from leading
exhiitors with an estimated 3,500 buyers from 60 countries. “This year’s Asian Attractions Expo trade show floor will be among the most lively ever seen in the Asia-Pacific region,” said IAAPA president and CEO Paul Noland. “The wide array of international industry manufacturers and suppliers make Asian Attractions Expo an excellent opportunity for attendees to find the next great product or service that can give their attraction a competitive edge.”
facilities and suppliers from all over the world participated in EAS 2013 in Paris, and the event’s organiser expects to draw even more exhibitors to the 2014 edition of the amusements show. EAS 2014 takes place at the RAI Exhibition and Convention Centre in Amsterdam, Netherlands, on September
23-25. “It’s all about the latest trends, attractions, new insights about techniques, networking, and meeting colleagues, friends and customers,” said show organiser IAPPA.
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Calendar UK EVENTS MAY 2014 7-8 Crown Northern Showcase Pines Hotel, Clayton-Le-Woods, Chorley, UK www.crowndirect.co.uk 13-14 East Coast Amusement Show (ECAS) Southview Park Hotel, Skegness www.udc.co.uk
INTERNATIONAL EVENTS APRIL 2014 23-24 FEEL Expo Corferias, Bogota, Colombia www.feelexpo.com
MAY 2014 8-10 GTI Asia Taipei ExpoTaipei World Trade Centre, Taiwan www.gtiexpo.com.tw/taipeien
UK EVENTS JUNE 2014 4 Park Avenue Open Day, Park Avenue, London, UK www.electrocoin.net
INTERNATIONAL EVENTS JUNE 2014 18-20 Asian Attractions Expo, China National Convention Centre, Beijing, China www.iaapa.org/ AsianAttractionsExpo
SEPTEMBER 2014 2-4 Entertainment Arena Expo, Romexpo Fair Ground, Bucharest, Romania www.earena.ro
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