J& J IN T H E EU : FO OTPR IN T C LO SE TO CL I EN TS Never before has the landscape shifted and developed so fast for global retail. Competition is severe and the need to be updated and on top of developments is a key factor for J&J and its clients. We have decided to be more present in Europe - right now the majority of J&J’s clients are from northern Europe – close to clients and prospects. We think it’s good and of mutual interest for us and our clients that we can meet more often for follow up, development, share information and further improve.
1 0.000 O R D ER S ON 11/11 After Nov. 11, Single’s Day in China the biggest sale of the year, the media reported on the huge order volumes placed on the marketplace Tmall. At J&J we were well prepared, but the outcome was slightly more than double what was forecasted. Nonetheless, we are happy to report that the machine worked like a Swiss watch. Both before and after 11/11, the J&J office and warehouse were working around the clock. Almost all staff participated to ensure that the 10,000 orders we handled were delivered on time. “It was the best test possible for our processes and systems. For 2017, we decided to start full EDI integration between J&J, Tmall and the warehouse to be prepared for the next 11/11 with even bigger numbers” says Johan Aledal. See separate article on page 25.
COCO –TH E O IL IN THE M AC H IN ERY Coco Zhu, from Wuxi in China, joined J&J as office assistant in late autumn of 2016. Coco is a ray of sunshine at J&J, assisting everyone in the office to be better able to do their jobs. “I am in charge of everything,” says Coco answer when you ask her what she does at J&J. She does not know how right she is… taking care of all the things that makes the office work. The fact that Coco speaks absolutely perfect Swedish, after studies at the university of Lund, Sweden, makes her able to greet many of the guests to the office with a “Välkommen, kan jag hjälpa Dig…”.
T H E NE W S H OW RO O M There are so many nice and beautiful products in J&J’s portfolio that it was a pity not to have them on display. Daily visitors to the office enjoy taking a look and employees grow closer relation to the products. Potential customers can see the complete product range and, more and more, they are interested in our “multi-brand” offer. Welcome to have a look and be inspired!
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