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THE JOURNAL OF THE EMERGENCY SERVICES AUTUMN 2013

Featuring ‘IN ATTENDANCE’ The Magazine of the British Firefighter


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National Triathlon Championships Police Team Triumph At VUE Emergency Services National Triathlon.........................5 Lancashire Constabulary Special Team Scoops National Award.......................................................................7 Police Bike Ride Raises Money For Diabetes .............................................................7 Police Officers And Staff Honoured At Awards Ceremony ....................................8-9 World Police & Fire Games Opening Ceremony ...............................................................................................11 Front Cover: 2013 WPFG Chair Deputy Chief Constable Judith Gillespie (left) and 2013 WPFG Patron Dame Mary Peters light the cauldron at the Opening Ceremony - See page 11

South East Coast Ambulance Service SECAmb Looking Into Benefits Of Directly Cooling Brains......................................12 SECAmb Staff Celebrate At Pride And Teach Live-Saving Skills...............................12 Paramedic Named In Queen’s Birthday Honours.....................................................13 Cambridgeshire Fire And Rescue Service Long Serving Fire Officer Retires ............................................................................14 Bucket Shaking Raises Nearly £2,000 For Charity...................................................14 Kent Police Waverunner Season Kicks Off With Jet Bou UK .....................................................15

Managing Director • Christine Elliott Production • Sharon Williams Design & Layout • Ryan Wilson • Brian Leatherbarrow Admin • Jane McCormack • Christine Praxitelous All editorial, advertising and circulation enquiries to: Gateacre Press Ltd. Bilail House 260 Picton Road Wavertree Liverpool L15 4LP Telephone: 0151 734 3038 Facsimile: 0151 734 2860 Email: info@onthebell.co.uk

South Wales Police Hundreds Arrested In All Wales Anti Drink/Drug Drive Campaign ..........................16 New Deputy Chief Constable For South Wales Police.............................................16 College Of Paramedics Paramedics Urge Grave Caution Over Rescue Services Merger ...............................17 Merseyside Police International Association Of Auto Theft Investigators.............................................18 BRAKE Road Safety Professionals Encouraged To Promote ‘Tune In’ Message ....................19 Charity Strongly Welcomes Reduction In Road Deaths And Injuries........................19 Police Scotland Police Scotland Praise Public For Good Behaviour At Open Championship .............20 Body Cameras Issued To Protect Victims Of Hate Crime .........................................20 New Police Facility, Newcastleton...........................................................................21 Operation Overlord, Borders ..................................................................................21 West Midlands Ambulance Service

The Publishers of 'On The Bell'© wish to thank all advertisers for supporting the magazine to enable its production for the Emergency Services in Great Britain. However, it must be understood that the space is purchased from the Publishers and not the emergency services concerned. PHOTOGRAPHS Whilst every care is taken to ensure high standards of photographic reproduction © in 'On The Bell' we regret that we cannot guarantee the reproductive quality of images from non-professional sources.

10,000 Lifesavers Trained By Ambulance Service....................................................22 Trust Welcomes Report ..........................................................................................22 RoSPA - The Royal Society For The Prevention Of Accidents RoSPA Joins Call For Better Accident Data .............................................................23 £500M For Stretched A&E Departments Does Nothing For The Real Problem ........23 Northamptonshire Police Performance And Wellbeing Panels ..................................................................24-25 Metropolitan Police Longest Serving Police Officer Retires.....................................................................27 Hertfordshire C.C. - County Community Safety Unit (CCSU) Pioneering Scheme In Hertfordshire Helps The Most Vulnerable.............................29 Driver First Assist A New Era In Road Safety......................................................................................30

Issue No: 21306

www.onthebell.co.uk


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4 | On The Bell


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National Triathlon Championships

Police team triumph at VUE Emergency Services National Triathlon Championships A team of athletes representing the police beat off stiff competition from other emergency services to be crowned the champions of this year’s VUE Emergency Services Triathlon. The police team, made up of Jon Worcester, Paul George, Andrew McGhee, Scott Patrick, Libby Free and Rachel Short fought off tough competition from the Fire Service to take first place. The winning team was awarded £1,000 for its chosen charity, Care of Police Survivors (COPS). 243 emergency services personnel took part in VUE’s fifth triathlon at the National Water Sports Centre in Nottingham on 31st May 2013. VUE is the UK’s leading in-vehicle CCTV systems specialist and has been providing bespoke CCTV systems to emergency services fleets for more than 10 years.

Jon Worcester crossed the finishing line first completing the 750 metre swim, 20 kilometre bike ride and 5 kilometre run in an impressive 59 minutes and 12 seconds. Steve Clark, from the Fire Service, came in second in one hour, one minute and 12 seconds and Simon Brierley, also from the Fire Service, was third finishing in one hour, one minute and 16 seconds. Libby Free from the police, secured the fastest female spot, finishing in one hour, eight minutes and 24 seconds. Rachel Short, representing the police came second and Nicola Davies from the NHS took third place. The fastest relay team was once again defended by the RNLI Lifeguards for the third year running, finishing in one hour, one minute and 37 seconds. Two Derbyshire fire service teams took second and third places in the relay. Glen Mullins, managing director of VUE, said: “Congratulations to all who took part in the competition. Each year the times get quicker and the competition heats up. It’s fantastic to see emergency services competing together in the aid of good causes.” Chloe Taylor-Jones, from the South Central Ambulance Service, was the competitor who raised the most money, raising £671 for the Ambulance Services Benevolent Fund. As the highest fundraiser Chloe won a Claud Butler Echelon road bike, donated by Claud Butler, and three months of triathlon coaching, given by Off That Couch Fitness. For more information on the results of the VUE Emergency Services National Triathlon Championships and entry information for next year’s competition, visit: www.vue-cctv.co.uk The winning police team at the VUE Emergency Services National Triathlon Championships

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6 | On The Bell


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‘Special’ team scoops national award Special Constabulary officers from Ormskirk were recently given ‘highly commended’ status at the national Lord Ferrers Awards for their innovative partnership work with Edge Hill University students and the Students’ Union. The group won the team award for the Campus Watch collaboration, which sees the Specials University Policing Team including students from Edge Hill, and the local neighbourhood policing team, engaging with students to offer them crime prevention advice, allowing them to tell the officers about possible concerns, providing a reassuring, visible police presence. The prestigious Lord Ferrers Awards take place each year and highlight the vital role that volunteers and Specials play in support of policing, by giving up their free time to make communities safer and enhancing the effectiveness of policing across England and Wales. Receiving the award at the Houses of Parliament in London on 24th June, Special Constable Liam Farrelly said: “Myself and the team are extremely proud to have won this award. “The presence of Specials on-campus has had a real positive impact with more students than ever feeling comfortable talking to us about various issues.” The team was put together to reassure students and local residents close to the university campus and town centre, and to reduce anti-social behaviour such as noise nuisance that was taking place following nights out in local bars and clubs. Special Inspector Dave Massam, said: “By recruiting from the student body, it gives us an insight in to their experiences because they understand the issues of their fellow students and are a visible face on campus.”

The group of Specials work alongside their regular police officer colleagues patrolling Ormskirk Town Centre on busy nights in the area. ‘PC Paul’ was created by the team, who regularly sends out updates on Twitter and Facebook about recruitment events, crime prevention advice and safety initiatives to students, with a monthly newsletter being sent out each month to those studying at the university. Drop-in sessions are also hosted each week for those students who want to raise concerns or seek advice from officers. Special Constabulary Chief Officer Nigel Walters, said: “I am extremely proud that the Edge Hill Specials University Policing Team were highly commended in the team category at the Lord Ferrers Awards. “They beat off some stiff competition from police forces across the country and this is a reflection of the hard work and dedication that the team put in to making Ormskirk a safer and happier place to live for students and residents.” As a result of Campus Watch, the SSHH (Silent Students Happy Homes) campaign evolved, and involves a team of Ormskirk neighbourhood officers, Edge Hill student volunteers and Special Constabulary officers, patrolling the St Helen’s Road/ Ruff Lane area in Ormskirk each Tuesday and Wednesday between 11pm to 3am, encouraging fellow students to think about their behaviour and to keep noise down for those living in the area. To find out more about becoming a Special Constable, visit www.lancashire.police.uk/recruitment /special-constable.

The team receiving their award (l to r) Lord Taylor of Holbeach, Special Constable Jessica Martin, Special Inspector Dave Massam and College of Policing Chief Operating Officer, Deputy Chief Constable Rob Beckley.

Police bike ride raises money for diabetes

Pictured (left to right) PC Dave Wainwright, Chief Supt Stuart Williams, Deputy Police and Crime Commissioner Ibrahim Master, Director of Resources Ian Cosh and Assistant Chief Constable Peter White

Police officers helped to raise hundreds of pounds for Diabetes UK by doing a coastto-coast bike ride. Officers and staff travelled over 200 miles from Southport to Hull and beyond – on an exercise bike at Leyland Police Station – to support Diabetes Week 2013. Officers from across the Force got involved including Assistant Chief Constable Mark Bates, Assistant Chief Constable Peter White, Director of Resources Ian Cosh as well as Deputy Police and Crime Commissioner Ibrahim Master. A total of £300 was raised and will now be given to the charity. PC Kay Stephenson said: “The target was to ride across the country from Southport to Hull, which we initially estimated would take around 12 or 13 hours. However we underestimated that competitiveness of the riders who managed to ride to Hull by 3pm and carried on into the evening until they made it half way to Amsterdam. “Although the aim of the day was always about covering the distance and not meant to be a competition, the participants showed real competitive spirit. “Diabetes UK is an important charity and we are pleased to support it by donating this money.” A number of cake stalls were also held at police stations across the county to raise money for the charity. On The Bell | 7


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Police officers and staff honoured at awards ceremony POLICE officers, Special Constabulary officers and police staff were recently awarded for their bravery and exceptional hard work at a special awards ceremony held at Police Headquarters in Hutton on July 1st. The event, which was jointly hosted by Assistant Chief Constable Stuart Williams and Chief Superintendent Jenny Gomery, honoured those who have helped to make Chorley, South Ribble and West Lancashire a safer place. Those awarded include Leyland response officers PC Rob Connor and PC Carl Exley in relation to an incident they attended where a man had been stabbed. Despite the offender still being present at the address in possession of a knife and threatening a woman he had barricaded within an upstairs bedroom, the duo forced entry and were able to restrain him and ensure her safety.

ACC Stuart Williams with PC Carl Exley, who, with his colleague PC Rob Connor, apprehended a man with a knife

Leyland Special Inspector Peter Allen received an outstanding contribution award for his contribution to policing over the past 32 years, serving as a Special officer since September 1980, averaging 140 voluntary hours of service each month. His inspirational style has seen a number of colleagues achieve their own personal ambitions in becoming regular police officers and promotion within the Special Constabulary. He also commits extra hours to the Specials team when off duty. Receiving also a Chief Constable’s Commendation were DI Geoff Hurst, DS Ian Derbyshire T/DS Richard Horton, DC 8 | On The Bell

David Nuttall, DC David Johnson, DC Donna Brown, DC Sam Matthews, DC Carl Matthews, DC Matt Lashley, DC Will Hogan, DS Keith Rimmer and DC Simon Scott for their commitment, tenacity and dedication during a protracted bank robbery investigation which involved firearms being brandished and police officers being attacked. The offenders later were each sentenced to 10 years imprisonment. PC Stephen Wallwork, PC Andrew Smith, PC Rick Nicol, PC Rick Kershaw, PCSO Derek Keeling, former PCSO Sharon Upton and SC Lawrence Cocker were awarded for helping to save the life of a suicidal man who had made threats towards them.

who were previously involved in a verbal altercation which resulted in violence, apologised to each other and their parents, promising to put the incident behind them. Sgt Julie Rawsthorne, PC Matt Moon, PC Malcolm Hayman, Former PCSO Paul Naylor and Linda Alcock from the Progress Housing Group were recognised for their contribution to neighbourhood policing in South Ribble, where they have been involved in the award winning problem orientated policing solution multi-agency initiative ‘And the beat goes on’, designed to tackle gangrelated criminality and anti-social behaviour on the Kingsfold Estate in Penwortham.

PC Kershaw was further recognised for an incident where he saved the life of a man who attempted to hang himself. He managed to cut the man down and administered first aid until an ambulance arrived. He then accompanied the man to hospital and provided support to him and his family. Student and Chorley Special Constable Gemma Wareing was awarded for her dedication to policing shown through the 1,500 hours of volunteering that she has undertaken in the past 12 months. Along with Chorley PC Suzanne Illingworth, Gemma was also recognised for saving the life of a suicidal woman threatening to jump off a motorway bridge. Chorley PCSOs Tricia Baines and Michael Green were commended for saving a woman with breathing difficulties from choking. The Chorley Target Team were awarded for their hard work in apprehending burglary and vehicle crime offenders in South Ribble and Chorley, keeping these types of crime low. Leyland officers PC Andy Alty, PC Nicola Jackson, PCSO George Berwick and PC Dave Gaskill were selected because of their contribution towards restorative justice (RJ); an approach that brings an offender and their victim together so that they can talk through what has happened. The officers arranged an RJ conference where a group of four girls

ACC Stuart Williams with Special Sergeant Michal Nurek recognised for his dedication to engaging with the local Polish community

Chorley Special Sgt Michal Nurek was given two commendations for his work as a Special and for forging links with the polish community including regularly talking with polish groups, children and parents at local schools as part of the Chorley Neighbourhood Policing Team. PC Kieran Helps and PC Matt Gillett were given both a commendation and a Liverpool Shipwreck and Humane Society award - given to those who have tried to save someone’s life – for their outstanding conduct and bravery when attending the scene of a drowning incident. Despite the boy sadly passing away, Kieran and Matt put their own lives at risk to try and save him. Leyland response officer PC Chris Eland was awarded for trying the save the life of an injured man involved in a road collision. Despite Chris administering first aid, the man sadly died of his injuries.


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Chorley PCSO Ian Smith was recognised for his quick thinking and excellent local knowledge that led to a violent street robber being apprehended.

ACC Stuart Williams (left) and Tony Jones, Deputy Chair of the Liverpool Shipwreck Society (right) with PC Kieran Helps and PC Matt Gillett, who risked their lives to try and save the life of a drowning boy

Ormskirk Specials Sp Insp Dave Massam, Sp Sgt Dan Thompson, SC Oliver McClean, SC Jamie Farrar-Armiger, SC Michael Climpson, SC Mark Cutajar, SC Andrew Scicluna, SC Liam Farrelly and SC Jessica Martin were recognised for their involvement in the West Lancashire University Policing Team Campus Watch initiative which works in partnership with Edge Hill University and the Student Union to assist regular officers to control the environment in the vicinity of the university, the campus and routes to and from the town centre, sometime well into the early hours. Sp Sgt Dan Thompson was also awarded the Special Inspirational Team Leader of the Year award for his leadership throughout the Campus Watch scheme. On top of a Divisional Commander’s Commendation, Skelmersdale response officer PC Billy Matthews was also awarded the Ian Woodward Shield which recognises bravery in memory of police officer Ian Woodward who was shot on duty, for resolving a dangerous incident where a man was threatening to shoot himself. DS Nick Hills was recognised for arranging a collection for a young boy whose mother tragically took her own life so he could receive some Christmas gifts. Skelmersdale response officers PCs Rachael Taylor-Gore and John Iddon were awarded for their instinctive actions that saved a man’s life. The pair had to lift the man up and remove a ligature from around his neck when he was intent on committing suicide. Sgt Janette Bashall and T/PS Neil Hutchinson were recognised for their handling of a problematic resident in Leyland, where they managed to secure an Anti-Social Behaviour Order (ASBO) against the man.

Skelmersdale Community Beat Manager Phil Brougham was commended for tirelessly tackling areas of risk and managing several challenging high risk cases in the Tanhouse area of Skelmersdale. Response officer PC Matt Lonsdale was awarded for saving the life of a vulnerable man who climbed over the railings of a motorway bridge, making threats that he would take his own life. PC Ivan Leivers, PCSO Dawn Baldwin and PCSO Jill Reid were recognised for their outstanding work within the Southern Parishes area, where they have played a critical role in rural crime prevention, implementing FarmWatch, a scheme that allows officers to share information with farmers, stable owners and other rural premises. They have also developed positive working relationships with colleagues in Merseyside Police and regularly go out on joint patrol across the border areas performing stop checks and joint visits. The Harry Forrest Trophy - a trophy to be awarded to the officer or member of support staff who contributes in the most effective way to community policing – was awarded to Chorley PCSO Ray Chadwick. Ray often receives number of letters of appreciation, and consistently provides an excellent quality of service to the Euxton community including setting up regular community events and obtaining funding for a new bike from the parish council which he patrols the area on. Leyland PCSO Ruth Carr was commended for investigating a sexual assault on a 16-year-old girl and subsequently identifying the offender. Detectives DC Ian Howard, DC Michael Foreman, DC Mark Birchall, DC John Brady, DC Andrew Purcell, DC Mark Corson and DC Terence McKibbin, along with Amanda Beck, Michelle Purcell, Tom Crossley and Christy Frampton were recognised for their exemplary work during a number of operations, which has seen the processes involved being

recognised as best practice at both a force and national level. DCI Andy Gilbert, DI Graham Coates and DS John Roy were recognised for their leadership in driving successful police operations that delivered significant results. West Lancashire Neighbourhood Policing Inspector Christina Shorrock, CID detective DS Ian Derbyshire and DC Donna Brown from the Southern Division Custody Processing Team were announced as the Inspirational Leaders of the Year.

Volunteer Beryl Clark with ACC Stuart Williams recognised for her dedication to policing

Several local volunteers were also recognised, including Beryl Clarke and Glenys Bentley for their years of outstanding contribution and dedication to policing. Divisional Commander Chief Superintendent Jenny Gomery said: “I am extremely proud of our officers, staff and volunteers who do great work to protect our local communities on a daily basis, often going beyond what is expected of them. “I was delighted to present an array of awards for quality of service, acts of bravery and courage, protecting vulnerable people and keeping people safe.” On The Bell | 9


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10 | On The Bell


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On Thursday 1st August the 2013 World Police & Fire Games was officially opened by Mike Graham, World Police & Fire Games Federation President. The ceremony included a traditional athletes parade by competitors from the 67 counties participating in the Games followed by a fantastic programme of entertainment.

For the latest news from the games please visit: www.2013wpfg.com 2013 WPFG Chair Deputy Chief Constable Judith Gillespie (left) and 2013 WPFG Patron Dame Mary Peters light the cauldron at the Opening Ceremony.

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SOUTH EAST COAST AMBULANCE SERVICE

SECAmb looking into benefits of directly cooling brains of cardiac arrest patients South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is looking to improve outcomes for cardiac arrest patients by evaluating a system which directly cools patients’ brains prior to their arrival at hospital. The evaluation, which SECAmb is jointly conducting with the Accident & Emergency department at Royal Sussex County Hospital in Brighton, will see some patients administered a nasal spray which rapidly reduces the brain’s temperature. Using the RhinoChill IntraNasal Cooling System, an evaporating coolant liquid will be sprayed into the patient’s nasal cavity – a large area situated close to the brain which acts as a heat exchanger – from the start of treatment until the patient arrives at hospital. Brain cooling with the system will then be maintained from when patients arrive at A&E until they are transferred to the Intensive Care Unit.

cooling pads. However, these methods do not directly target the brain and instead rely on cooling the whole body and blood to achieve this effect. The evaluation of the new system will assess its ease of use in an ambulance environment, the time it takes to reduce the patient’s brain temperature to the optimal range of 32-24 degrees, the number of days the patient spends in intensive care, the percentage of patients surviving to discharge from hospital and the neurological status of surviving patients at their discharge. To date, four patients have been involved in the evaluation, which is expected to take approximately six months to complete.

The cooling spray with be administered using the system to a total of 25 cardiac arrest patients as soon as they have been resuscitated and where treatment has been initiated by one of SECAmb’s Critical Care Paramedics (CCPs).

SECAmb Consultant Paramedic & Director of Clinical Operations, Professor Andy Newton, said: “The results of this evaluation should be extremely useful for SECAmb and all ambulance services, as we strive to provide the very best care for our patients. We are excited to be the first UK ambulance service able to cool a cardiac arrest patient’s brain while still at the scene, and know that we have played our part in giving them the best chance possible for a good recovery.”

It is widely believed that cooling the brain following cardiac arrest can improve survival chances and also minimise any long-term neurological damage. A number of ambulance services in the UK, including SECAmb, have already investigated and currently use various methods of initiating the cooling process before the patient arrives at hospital, such as cold saline drips and

Dr Rob Galloway, Accident and Emergency Consultant at Royal Sussex County Hospital said: “We will be particularly interested in the results of this evaluation from a hospital perspective. It’s an excellent example of two separate NHS organisations cooperating to streamline a vital process of patient management, thereby improving patient care.”

12 | On The Bell

SECAmb staff celebrate at Pride and teach lifesaving skills

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) celebrated with thousands at the 40th anniversary of Pride Brighton and Hove . Staff from the across the Trust’s region of Sussex, Surrey and Kent were joined by Trust volunteers and fellow ambulance service colleagues from across the country on Saturday, 3 August in what was the seventh consecutive year SECAmb as a Trust has attended the event. SECAmb staff walked with the Trust’s float and decorated vehicles and met members of the public at the Trust’s stand in Preston Park where people were given the opportunity to learn life-saving skills, find out about careers in SECAmb and sign up as members. More than 80 new members signed up on the day. Geraint Davies, Director of Commercial Services and Chair of PRIDE in SECAmb said: “SECAmb was delighted to once again be officially represented at Pride and we’d like to say a big thank you to the crowds who cheers us in the parade. Their support was amazing and showed a real appreciation of the dedication our staff have to the public and our patients. I’d also like to thank everyone at SECAmb who contributed to organising our involvement in such an amazing day.”


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SOUTH EAST COAST AMBULANCE SERVICE

Paramedic named in Queen’s Birthday Honours A South East Coast Ambulance Service NHS Foundation Trust (SECAmb) paramedic has been awarded the Queen’s Ambulance Service Medal for Distinguished Service in the Queen’s Birthday Honours list. Dave Bull, who is currently on secondment from SECAmb as Head of Education at the National Ambulance Resilience Unit (NARU), is one of just two ambulance service personnel in England to be named to receive the award this year. The Queen’s Ambulance Service Medal (QAM) was introduced last year when fellow SECAmb paramedic Dave Fletcher was among the first to receive it at Buckingham Palace. The introduction of the award has ensured ambulance staff now have the same level of Royal recognition as other members of the emergency services. Dave Bull, 44, who lives with his family in Southwick, West Sussex said: "I’m delighted to have been awarded the Queen's Ambulance Service Medal and it is a real honour to be recognised for the significant advances that have been made in emergency services training.

“I would like to thank so many people for supporting me - all those involved in training across all three emergency services who I have worked with over the years, and particularly those whose jobs keep them behind the scenes in admin and logistics, but without whom my job would not be possible. “Finally, the biggest thanks must go to my family and close friends for the love and support they have provided me with during my time in the ambulance service." SECAmb chief executive Paul Sutton added: “It’s fantastic that Dave is receiving this well-deserved recognition. I’m also delighted that SECAmb will once again be represented at the highest level at Buckingham Palace later this year. Dave should be very proud of everything he’s achieved and most recently for his contribution to the development of the ambulance service education nationally.” Dave started his career serving 14 years in the Army undertaking a number of

operational tours. He joined the former Sussex Ambulance Service in 2000, worked as a Paramedic in Brighton and was then seconded to work on delivering national multi-agency command training for the former Ambulance Service Association (ASA). He was then asked to lead the development of training and education for the national Hazardous Area Response Team (HART) programme on behalf of the Department of Health. He will be formally presented with his medal at an investiture ceremony by the Queen at Buckingham Palace later this summer.

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cAMBRIDGESHIRE

FIRE & RESCUE SERVICE

Working together to improve community safety

Long Serving Fire Officer Retires

A firefighter turned fire protection officer has retired after 30 years at Cambridgeshire Fire and Rescue Service. Stuart Goodwin, from Peterborough, said farewell after he was presented with his fire service figurine last month in front of colleagues at Ely Fire Station. Before turning his hand to nonoperational fire duties, Stuart was a firefighter and crew commander at Huntingdon, Cambridge and both Peterborough fire stations in the county. For the past five years, the 56-year-old has worked in the Service’s Fire Protection team as a watch commander responsible for audits across Fenland, Huntingdonshire and Peterborough. Station Commander Paul Clarke, Fire Protection Manager, said: “I think it's fair to say that Stuart has a vibrant sense of humour and his colleagues in the office will miss him. The Service needs its real characters and Stuart is certainly one of those. “We sometimes become blasé about people completing 30 years of service

Stuart receives his 30-year figurine from Group Commander Steve Cotton, watched by his Fire Protection colleagues

and forget how some days or jobs we attend aren't always that great. Stuart had the misfortune to attend Fengate (an incident in 1989 involving a lorry carrying explosives) and experienced the loss of a colleague, which we should never forget."

Stuart added: "In the last 30 years at Cambridgeshire Fire and Rescue Service, I have had more days laughing than crying, which I’m sure could be used as the basis of a clever mathematic equation to determine that my career has been a success.”

Bucket Shaking Raises Nearly £2,000 For Charity Firefighters have raised nearly £2,000 for charity following a Cambridge street collection. Groups of firefighters spent Saturday, August 3rd collecting pennies for The

Fire Fighters Charity in the city while also giving free fire safety advice to residents. Firefighters who were set up near to The Grafton Centre, in Burleigh Street, volunteered their free time on Saturday

to organise the collection, and were supported by Cambridge’s operational duty crew who were positioned in the Market Square. Firefighter Matt House, from Cambridge Blue Watch, organised the event and said it was thanks to the support of the public they raised £1,919.64. He said: “The day was very successful thanks to the help and support of the watch and the volunteers who came down to help. We had a great day, with members of the public showing support for their firefighters and fire service, and stopping to talk and donate to The Fire Fighters Charity. “Thanks to the support of the public we raised £1,919.64, which will go towards enhancing the quality of life for serving and retired fire fighters, fire personnel and their families in their times of need.” Picture shows (from left) FF Cameron Matthews, FF Matt House and FF Hannah Archdeacon with their collection buckets at The Grafton Centre

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WaveRunner owners from across the UK descended on a sunny Jet Ski World, in Margate, Kent to enjoy the hospitality of Xtreme Action and the Jet Bou team, where the inaugural Jet Bou UK 2 day WaveRunner festival took place. Kent Marine Police, Yamaha Motor (UK) Ltd and Aqua X were also in attendance, providing both on shore, and water borne information and support for the event. Jet Bou organised an escorted tour of the Shivering Sands Fort, Thanet Offshore wind farm and the thriving seal community off the Kent coast, many sights which the WaveRunner owners had not experienced before.

WaveRunner Season Kicks Off with Jet Bou UK Palm Bay, Margate 18th & 19th May 2013

In Margate Kent Constables were on the water with Special Constables on the land policing the event and checking Data Tags on personal watercraft:

Kent Police Marine Unit deployed their Delta RIB powered by twin F150 Yamaha outboard engines, ensuring everyone got the most from the event and remained safe, whilst on shore the PCSO’s were able to use the latest technology from Data Tag to ensure the correct ownership of craft and further the fight against PWC theft and great imports in the UK. Yamaha Motor (UK) Ltd showed its latest 2013 PWC models, Aqua X had racing information and race boats, and Jet Bou their merchandise, and information about the Ibiza PWC festival. The exciting day was finished off with a beach side hog-roast. Xtreme Action are already looking into a venue for the next Jet Bou UK event, while Yamaha Motor UK will be demonstrating the 2013 WaveRunner models at a wide range of events during the summer. Keep tuned into our Facebook page and website to hear the latest information on upcoming events. www.yamahamotor.co.uk On The Bell | 15


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Hundreds Arrested In All Wales Anti Drink/Drug Drive Campaign Forces across Wales have been increasing the pressure on drivers during a month long Anti Drink/Drug Campaign. Led by Gwent Police the campaign was launched on Saturday 1st June during which time a total of 19,906 breath tests were administered across Wales with 436 people being arrested; Gwent Police carried out 2,058 tests with 64 testing positive, refusing or failing to provide. In the South Wales Police area 2,023 tests were conducted with 105 testing positive, refusing or failing to provide. Dyfed Powys Police administered 7,544 tests of which 142 tests were positive, refused or failed to provide. North Wales Police carried out 8,281 tests with 109 testing positive, refusing or failing to provide. 16 people were also arrested for being unfit to drive due to drink or drugs, eight by Dyfed Powys Police, six in the North Wales Police area and two in Gwent. Inspector Lee Ford of Gwent Police said, “The four Welsh Forces have together been focusing their efforts on drink drivers in a bid to catch those breaking the law and deter people from driving under the influence of drink or drugs and educating them of the dangers. “Our efforts were really targeted at persistent offenders working from intelligence and information that was provided by the community about those

committing offences. This is crucial in our efforts to make our roads safer and we are grateful to all of those who have worked with us in doing so. “It’s important to stress though that the work does not stop here – any amount of alcohol affects your ability to drive, campaigns such as this raise awareness and we will continue to target those breaking the law as part of daily policing.” Superintendent Steve Furnham, head of operational support at South Wales Police, said: “These results show the number of people testing positive has increased slightly when compared with last year. “This increase in positive outcomes has come as a result of intelligence led policing targeting persistent offenders as a result of information received from the community. “It is still disappointing that some drivers are risking their lives, and the lives of others, by choosing to drink before getting behind the wheel. “Any amount of alcohol or drugs can affect a person’s ability to judge speed and distance and so inevitably endangers the lives of other road users. “The message is clear: drink and drug driving will not be tolerated. “Though these results refer to the summer period, arresting irresponsible drivers and putting them before the courts is a priority for us all year round.”

Anyone with information about people drinking and driving should call 101 or Crimestoppers anonymously on 0800 555 111. There are strict penalties if you are convicted of drink-driving, including: • A prison sentence of up to 6 months • A minimum 12 month driving ban • A criminal record • A fine of up to £5,000 • An endorsement on your license for 11 years If you are convicted of causing death by careless driving while under the influence of drink you face; • Up to 14 years in prison • An unlimited fine • A minimum 2 year driving ban Add to these the everyday consequences of being caught, which can include: • Increased car insurance costs • Job loss • Trouble getting in to countries like the USA • The shame of having a criminal record • Loss of independence During the 2012 campaign a total of 19,277 were stopped and breath-tested by police in Wales and 360 of these tested positive, refused or failed to provide. In 2012, 3226 breath tests were administered in the South Wales Police area with 130 (four per cent) testing positive. In 2013, 2023 breath tests were administered in the South Wales Police area with 105 (five per cent) testing positive.

New Deputy Chief Constable For South Wales Police South Wales Police recently announced the appointment of Matt Jukes as the force’s Deputy Chief Constable. Mr Jukes joined South Wales Police in 2010 as an Assistant Chief Constable responsible for specialist crime matters. He has also been active in collaboration, establishing a joint scientific support unit, leading several high profile counter terrorism operations and overseeing the regional organised crime unit, Tarian. He takes over the position of Deputy Chief Constable following Colette Paul’s promotion to Chief Constable of Bedfordshire Police. South Wales Chief Constable, Peter Vaughan made the announcement from force headquarters in Bridgend and said: “I have worked closely with Matt for the last three years and know his vast amount of operational experience and 16 | On The Bell

expertise and his diverse knowledge and range of skills are of great benefit to the force and the public of South Wales. “As a senior member of my management team, Matt has played a key part in the performance improvements achieved over the last few years. “The experience and strategic foresight that Matt brings to the role of deputy Chief Constable provides a continuity that is of great benefit and adds further strength to an already strong senior team.” Deputy Chief Constable Jukes, 40, joined the police service in 1995. He served with South Yorkshire Police for 15 years, where his last role was as Divisional Commander for Rotherham. He has undertaken a number of specialist roles and is the national lead on the police role in countering cyber terrorism. He has also worked nationally with forces and industry to tackle commercial robbery and with partners in the health service in Wales, particularly on mental health issues.

Now Deputy Chief Constable, Matt has responsibility for performance, planning and the organisation’s change management programme, as well as overseeing the Corporate Communications and Professional Standards Departments. On taking up his new position, he said: “It is a great privilege to be appointed Deputy Chief Constable and I’m delighted by the opportunity to continue to serve the communities of South Wales in this new role. “Over the last three years, I have been consistently impressed by the force’s ability to respond to extraordinary operational demands and improve performance, at the same time as dealing with significant organisational change. This gives me real optimism for the period ahead, even as we face further challenges. “I look forward to supporting the Chief Constable and all the members of the force who are working hard to keep South Wales safe.”


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Paramedics urge grave caution over rescue services merger The College of Paramedics is urging considerable caution over the contents of a recent report by the All-Party Parliamentary Group on Homeland Security, which recommends that Ambulance Services are merged with Fire & Rescue Services. Just days after the Home Secretary, Theresa May, was quoted in the Sunday Times as suggesting that such a merger should go ahead, the College of Paramedics council charged its chair and chief executive to meet with her, to explain its grave concerns. Director of Communications, David Davis, explained: "Bringing together the emergency services seems sensible on the face of it – we all have blue lights and respond to emergencies – but we fear the Home Secretary and the parliamentary group have misunderstood what paramedics do, most of the time." He continued: "We don't just attend road accidents, house fires and other such major incidents: most paramedic work goes on

without drama, in peoples' homes, over the phone and in the community. The vast majority of our work is looking after the elderly, those with long-term conditions and illness. We're key members of the wider NHS, and decisions about altering our service need to be clinically-led. It's a fallacy simply to put us in the same category as fire and rescue." The latest development comes only weeks after the Home Secretary described paramedics and other highly educated and competent pre-hospital clinicians as ‘ambulance drivers’. Dave Hodge, Chief Executive of the College of Paramedics said: "You can understand why paramedics are worried about these proposals, particularly when it's apparent that the government's top team doesn't seem to understand the difference between a highly educated and competent profession and 'ambulance drivers'." He pointed out that the introduction of specialist paramedics in primary care, critical care and telephone triage, as well

as consultant paramedics to oversee the governance and clinical practice, is a key component in ensuring that patients get the care that they need when they need it. "We do not dismiss the proposals out of hand, but we strongly recommend early talks to ensure that the proposals do not have adverse consequences. Patient care must not play 'second fiddle' to any of the other services." David Davis added: "We welcome the recognition of paramedics and ambulance services as genuine emergency services by the report's authors and the Minister for the Cabinet Office, Rt Hon Francis Maude MP. This is something the college has campaigned about for some time in relation to pension issues. "We also welcome any review of services that will improve what we do but changes must be judged by clinical needs, not just lumping services together for apparent efficiencies. If they get it wrong, lives could be at risk."

All 999 emergency services to be run by police bosses Merely ambulance drivers?

Sunday Times, 16 June 2013 On The Bell | 17


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International Association of Auto Theft Investigators Merseyside Police's Vehicle Crime Group (VCG) has won the National Alan Taylor Award for their 'use of technology to combat vehicle crime'. The team, led by Sergeant Martin Mayne received the award at the International Association of Auto Theft Investigators (IAATI) annual conference, in Loughborough on 13 June 2013. The award acknowledges 'teams who have achieved the successful recovery of a vehicle or vehicles by means of modern technology or up-to-date techniques' and was presented by the UK and International president of IAATI Simon Hurr and John O'Brien.

The award was presented to the team for 'Operation Denham', a joint Operation with Kirkby CID, which identified offenders attributable for over 35 stolen vehicles, mainly from car key burglaries across the region. Sergeant Martin Mayne along with Constables Steve Davies, Gareth Evans, Graeme Watson and Geoff McKeown received the award against stiff competition from other police forces and insurance companies around the UK. Merseyside Police Sergeant Martin Mayne explained: "Vehicle crime is a very profitable business for organised criminal groups. Most of the vehicles we

identified have come from burglaries across the region which must be heartbreaking for the victims. "It is important that Merseysides' VCG is up to date with the latest information to reduce and prevent this type of criminality.” The group is also being considered for the European IAATI award and have since given a presentation on how they achieve their success in tackling vehicle crime.

Merseyside Solicitors Offer Support To Domestic Violence Charity! A Liverpool based charity helping women and children escape domestic violence has been chosen by staff at Merseyside’s MSB Solicitors to be their charity of the year. Amadudu, which is a Nigerian word meaning women of colour, works with women from the B.E.M (black and ethnic minority) although services are provided to all women some of whom arrive at the refuge with nothing more than what they are wearing. The centre provides temporary accommodation for up to six families at a time and helps them rebuild their lives. They arrange access to family support, health and education and empower 18 | On The Bell

women to reintegrate into society and live a life free of domestic violence. For the next year, fundraising by MSB Solicitors will benefit Amadudu which staff voted to support out of five charities. Paul Bibby Managing Partner at MSB Solicitors said: “We are delighted to be able to support Amadudu. MSB is looking forward to a practical and holistic relationship with the charity in addition to financial support. This could include MSB Solicitors staff helping with rehousing, days out for the children and funding bids. I feel our staff will get a lot out of working with the group as well.”

Amadudu’s Project Manager Kerry Nugent said: “The support from MSB means a great deal to us. One in four women will be a victim of domestic violence in their lifetime and we are helping some of the most vulnerable members of our society. To forge a partnership with MSB Solicitors is going to mean more support for the women and children we look after and that can be life saving.” MSB Solicitors have offices in Liverpool city centre, Wavertree and Allerton and can be contacted on 0151 281 9040 or via www.msbsolicitors.co.uk


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Road safety professionals encouraged to promote ‘tune in' message in Road Safety Week This year's national Road Safety Week is fast approaching and road safety professionals are encouraged to plan how they will take advantage of the Week, and register to receive free resources. Road Safety Week is the UK's biggest road safety event, coordinated annually by the charity Brake and involving thousands of organisations, schools and communities. This year it takes place 1824 November, with headline sponsors Romex and Specsavers, and the main theme ‘tune in to road safety'. Read more. Road Safety Week is a great opportunity for local authority road safety teams, emergency services, road safety partnerships, and anyone with a professional interest in road safety to boost involvement in and publicity around year-round road safety activities, run special one-off events, or launch a new campaign to encourage safer road use. Read about what others have done in previous years. Professionals can run activities during the Week that focus on any road safety issues, depending on local priorities, but Brake is particularly encouraging professionals to link to the tune in theme and promote the message of avoiding distractions at the wheel. Road safety professionals can access free electronic resources from Brake promoting the tune in campaign and other key messages by registering now on the Road Safety Week website. Brake deputy chief executive Julie Townsend says: "Road Safety Week is a perfect focal point for all of us working in road safety: a chance to speak out together about the difference everyone can make in improving road safety and preventing tragedies. Each year local authorities, emergency services and

other partners invest tremendous energy in getting the road safety message across during the Week, often gaining extra recognition for the work they do year-round. "Now is the time to register on the Road Safety Week website to get your pack of free electronic resources, and to start planning how you'll take advantage of the Week and partner-up for maximum impact locally. We're encouraging professionals to consider linking their activities to the ‘tune in' theme, to help convey vital messages about staying focused and avoiding distractions at the wheel and on foot." Brake is also urging road safety professionals to make use of low-cost events, training and resources from Brake in the run up to the Week. Joining Brake's Road Safety Forum means substantial discounts or even free places at these events plus regular guidance briefings, resources and news. Forthcoming events include: Fit to drive conference, 17 September 2013, Manchester A one-day conference aimed at road safety and fleet professionals, providing latest research and best practice guidance on topics including driver fatigue, eyesight and impairment through alcohol and drugs. 2young2die training course, 19 September 2013, Birmingham; 17 October 2013, Manchester A one-day training course enabling you to work with young people in your community to run campaigns on road safety issues. Pledge training course, 24 September 2013, Manchester A one-day training course enabling you to lead discussion-based workshops with drivers in your workplace or community on the most important safety topics.

Charity strongly welcomes reduction in road deaths and injuries, but appeals for further action to protect most vulnerable Annual government statistics released on 27th June reveal the number of people killed and seriously injured on roads in Great Britain fell by 1% in 2012, following last year's rise of 2%, the first annual increase since 1994. (Regional stats in tables RAS30007/8). * 1,754 people were killed in 2012, 8% lower than 2011 * 23,039 people suffered serious injuries in a road crash, 0.4% lower than 2011 Brake, the road safety charity, which supports families and individuals bereaved or suffering from life-changing injuries following a road crash, strongly welcomed the news, but underlined that every death or life-changing injury on roads is preventable and causes unimaginable pain and trauma. Brake therefore believes the government should ultimately aim to reduce deaths and serious injuries on roads to zero. Brake is also deeply concerned that cyclist deaths and serious injuries continue to rise as do pedestrian serious injuries, meaning more of the most vulnerable road users are bearing the brunt of road danger. * 118 people were killed and 3,222 people were seriously injured when cycling in 2012, a 10% increase in cyclist deaths and 4% increase in serious injuries. * 420 people were killed and 5,559 people were seriously injured on foot in 2012, a 7% decrease in pedestrian deaths but a 2% increase in serious injuries. Brake urges greater action from government to protect people on foot and bike, to ensure everyone is able to get out and about safely, and to encourage more people to walk and cycle, which is good for health, the environment and people's purses. As part of the GO 20 campaign, Brake is calling for 20mph to be the norm in our cities, towns and villages: making them safer, healthier, nicer places and urging drivers everywhere to make a personal commitment to drive at 20mph, to protect vulnerable road users, around homes, schools and shops. Julie Townsend, deputy chief executive, Brake, the road safety charity, said: "Road crashes are violent, sudden events that tear apart families and whole communities; they are also a huge economic burden, and preventable through investment in education, engineering and enforcement. While progress towards fewer deaths and injuries is hugely welcome, it is important to acknowledge every person behind these statistics. For every one of the 1,754 people killed violently and needlessly in 2012, many more are left behind to grieve their loss, often suffering very serious trauma. So we must aim for zero; because no death or serious injury is acceptable." Read the government report. (casualty stats by local authority/police force area in tables RAS30007/8) Read about the GO 20 campaign.

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Police Scotland

Police Scotland praise public for good behaviour at Open Championship 2013 Police Scotland has praised the public for their good behaviour during the 2013 Open Championship at Muirfield. Many thousands of spectators visited East Lothian over the four days of The Open, and police were called to deal with only a handful of incidents in that time. A total of nine people were arrested for a variety of offences, including fraudulent ticket sales and shoplifting. A joint transport management operation undertaken by Police Scotland in partnership with East Lothian Council ensured that local roads ran smoothly, and allowed for the safe transportation of spectators to and from Muirfield. Superintendent Phil O'Kane from Police Scotland has led the policing operation at The Open. He said: "Our officers have enjoyed a fantastic response from the public as they carried out their duties, and I want to thank people for their good behaviour and co-operation, which has enhanced what has been a memorable event for East Lothian.

"The policing operation has been focused on keeping people safe, and I am glad to say that our officers have only had to deal with a small number of incidents during The Open, mostly for minor offences. "In addition, the transport management plan put in place to allow for travel to and from the course has worked very well, and this is in large part thanks to the co-operation we have enjoyed from the public, as well as assistance from partner agencies. "I would like to take this opportunity to thank the many partner agencies who undertook a variety of roles, both during the many months of planning that was undertaken to prepare for The Open, and during the Championship itself." Johnnie Cole-Hamilton, Executive Director - Championships at The R&A said: "We would like to thank the public for their co-operation and understanding during The Open Championship. They have arrived in large numbers each day and have been well behaved throughout the week.

"We have worked closely with a number of agencies including Police Scotland and East Lothian Council and this has helped ensure the smooth running of the Championship." The Chief Executive of East Lothian Council, Angela Leitch, also highlighted the success of the multi-agency partnership approach: "Preparing for an international sporting event on this scale was a huge task and I am delighted that it has been such a great success. "The Council has worked with the R&A, the Police, transport providers and a range of other partners over many months to ensure that operationally, everything went as smoothly as possible. Special thanks are due however, to the numerous local businesses and residents who did so much to ensure that our visitors had such a great time here and will be left with memories of a superb event, held in the very best of weather on Scotland's outstandingly beautiful Golf Coast."

www.scotland.police.uk

Police Scotland issue body cameras to protect victims of hate crime Police in Edinburgh have begun issuing body cameras to victims of hate crime in the north of the Capital. The mini 'body cams', which are capable of recording incidents at a touch of a button, will be offered to local shop staff who have been experienced a significant or repeat incident. The scheme is being rolled out in the north of the city, with a view to a wider rollout across Edinburgh. The initiative has been designed to support staff by supplementing their existing CCTV and security measures. Inspector Mark Rennie, of Drylaw Police Station said, "We often find that store security guards and shop staff receive racist abuse when they challenge shoplifters or refuse purchases. "It's totally unwarranted and unacceptable, and these cameras are intended to provide reassurance to staff who have experienced such an incident, by offering a deterrent and helping to assist police collect evidence to identify offenders. "This will increase our opportunities to arrest those responsible, take 20 | On The Bell

appropriate action to put them before the courts, and prevent them from being able to use the shop in the future. "Although the devices are discreet, they are small enough to be worn on the body to ensure that vulnerable staff have access to the recording facility at all times and in areas of their premises that previously would not have been covered by their own CCTV." Foysol Choudhury, MBE, Chair of Edinburgh and Lothian Regional Equality Council, said: "We welcome the initiative of Police Scotland of making small body cameras available, which will help safeguard and protect persons vulnerable to hate crimes. "We also believe that it would make local business owners and employees confident to conduct their business as well as report instances of hate crime. "As a lot of people are not aware of processes about reporting hate crimes, the body cameras will make them confident about garnering evidence of such crimes. We hope that this step will increase rates of reporting of hate crimes."


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Police Scotland

New police facility, Newcastleton Police and Fire and Rescue services have come together in the Scottish Borders to provide a shared service for local people. In the first example of its type in Scotland, Police Scotland will have a dedicated office within a fire station, where the local Community Officer and fire and rescue service staff will share facilities. The move effectively reinstates a police post in Newcastleton in the Scottish Borders. Following the closure of Newcastleton police station in 2012, Police listened to the concerns of the community and looked at how to maintain a visible presence in the village. Through a partnership approach and enthusiasm from the Scottish Fire and Rescue Service, a Police post facility has been re-established. The official launch of the new dual purpose station took place today and was attended by representatives of Scottish Police, the Scottish Fire and Rescue Service, Scottish

Borders Council and the local community council. Chief Superintendent Jeanette McDiarmid, Commander of the Lothians and Scottish Borders Division of Police Scotland, said: "Today marks a significant day for Newcastleton but also a significant day for Scotland. By working closely with our colleagues in the fire and rescue service we have found a solution that meets the needs of the Police service but more importantly the needs of the Newcastleton community. "We fully understand that the public want to see Police officers in their community and to have somewhere to go to report a crime or to get crime prevention advice. Thanks to collaborative working with the fire and rescue service, we are able to strengthen our community commitment in Newcastleton."

Group Manager David Girrity, Scottish Fire and Rescue Service, said: "We are delighted to find a solution which allows Police Scotland to share our fire station premises and have an accessible point of contact for the people of Newcastleton. This is a fantastic example of supporting local communities through partnership working. Police Scotland and the Scottish Fire and Rescue Service regularly work together in partnership to keep communities safe and so this arrangement will not only benefit the public but will strengthen local working arrangements between the two agencies. It also provides an excellent opportunity to explore similar initiatives in other parts of the Scottish Borders. We look forward to working with our police colleagues and sharing our facilities to promote and support safer communities".

www.scotland.police.uk

Operation Overlord, Borders Police Scotland and their neighbouring forces have carried out another major policing operation in the Scottish Borders and North of England.

were roadworthy and those driving for work purposes were not currently claiming unemployment benefits or similar aid.

Road Policing Officers joined colleagues from Northumbria Police and Cumbria Constabulary on Monday 24th June to carry out searches of vehicles utilising the arterial routes between both countries.

As a result of the activity, 36 Immediate and Delayed Prohibition Orders were issued for 47 various vehicle offences that were detected.

The activity was part of Operation Overlord - an ongoing initiative to identify and deter criminal activity and on the road network. Police stopped and around 250 cars, vans and lorries to check for various motoring offences including speeding, drink/drug driving, driving without a seatbelt and driving without a valid licence; MOT or insurance. Partner agencies from VOSA, HMRC and the DWP also assisted with roadside inspections to ensure all vehicles stopped

In addition, 10 vehicles were seized under the Road Traffic Act after police enquiries revealed they were being driven while uninsured. Furthermore, four people were arrested for offences including alleged breaches of warrants, while various pieces of intelligence were also gathered and will be progressed in due course. Road Policing Inspector, Richard Latto from Police Scotland said: "The majority of motorists who utilise the road network between Scotland and England do so while obeying the law.

"However, a small number of people use these arterial routes to commit crimes North and South of the border, or are committing a crime by driving in the first place. "Police are keen to ensure drivers are adhering to the laws of the road and that their vehicles meet the required safety standards so as not to put other motorists at risks. "It was also the purpose of this week's activity to make sure those utilising a vehicle for work purposes were not making fraudulent benefit claims. "I'm grateful for the support and assistance of all our police colleagues and partner agencies during this operation, which highlights our commitment to tackling all forms of crime, wherever it occurs."

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West Midlands Ambulance Service 10,000 Lifesavers Trained By Ambulance Service West Midlands Ambulance Service will have trained 10,000 people in Staffordshire in the lifesaving HeartStart course by the end of this week (19th July). This huge milestone for the project will be reached as ambulance staff and volunteer HeartStart instructors train 500 children at Walton Priory Middle School in Stone throughout the week. On the 1st April last year the service embarked on the five year HeartStart project, aiming to train basic life support skills to 60,000 people within the County. Over the last 15 months an average of 21 people every single day have been trained in how to save a life. The project has gone from strength to strength and many more courses are already planned for the forthcoming months. The free two hour British Heart Foundation courses are suitable for anyone from the age of ten years old and up and cover various lifesaving and first aid techniques including CPR (cardiopulmonary resuscitation), the management of severe bleeding, loss of consciousness, chocking and chest pain. Matt Heward, Community Response Manager said: “The Trust is absolutely thrilled by the response for these courses. The service believes it is extremely important to increase the public’s understanding of what they should do in a medical emergency. “Holding these free courses, which are open to all, has provided the public with the skills, confidence and a better understanding of what they should do in such an emergency which really could help to save lives. “One of the main aims of the project was to concentrate on getting schools involved and providing children with lifesaving skills at a young age. “The children at Walton Priory Middle School and other schools around the county have been excellent, engaging fully with all the activities and learning these vital skills in a familiar environment. It has also provided the ambulance service with the opportunity to reduce any fears that the children may have had, reassuring them that should they ever need an ambulance that we are here to help.” “I’d like to take this opportunity to thank everyone who has been involved in making this project a success so far, from the dedicated HeartStart team and volunteer trainers, who have put in tireless efforts, to the public for proactively supporting the project and taking part in the course.”.

Trust Welcomes Report

West Midlands Ambulance Service is welcoming the Health Select Committee report into emergency and urgent care saying it highlights the growing importance the ambulance service can make in ensuring patients get the right treatment, in the right place and at the right time. The report notes that ambulance services around the country have evolved in recent years so that they now take care to the patient rather than simply taking the patient to care. WMAS Trust Chief Executive, Anthony Marsh, gave evidence to the committee in June. He said: “A key part of the change is the way in which we are upskilling our staff so that they can treat many more patients there and then, rather than have to transport them to an A&E Department. “For WMAS, we have been rapidly increasing the number of paramedics we have so that soon, 70% of our frontline workforce will be made up of paramedics; the highest percentage in the country. This means that there will be one of every emergency vehicle we operate. “In addition, we are training hundreds of our staff to an advanced paramedic level giving them more skills and the ability to treat more patients. For example, the advanced paramedics can now identify if a patient has a urinary infection. This has stopped literally hundreds of patients being taken to A&E. Equally, they can glue lacerations, which again avoids many patients having to be taken to hospital. “By treating more patients at the scene, it means we are able to target our ambulances on getting critically ill and injured patients, who have conditions such as a heart attack, a stroke or have

22 | On The Bell

suffered a serious traumatic injury, to the specialist care they need in hospital, even more quickly than we do currently. “I must pay tribute to the tremendous work ethic of our staff who have embraced the fundamental changes that we have been introducing over recent years. Many have pushed themselves extremely hard through the likes of university courses so that they can learn the skills necessary to improve the care we provide to patients. I know from speaking to them the benefits that the patients get, but also the sense of achievement that the staff feel at learning the new skills. “Although there are lots of good things within the report, we recognise that we cannot be complacent. We are committed to working with partners within the healthcare economy to make further improvements. “This joint working has already resulted in a dramatic improvement in the amount of time it takes to hand patients over to hospital staff at A&E Departments. Delays have been almost completely wiped out, which is not necessarily the case in all areas of the country. “We now want to take the level of care we provide to the next level. Through joint working between hospitals, commissioners and ourselves, we have seen tremendous improvements to the care provided to heart attack, stroke and trauma patients. We believe that we can develop this further through joint working to other areas of care. “We recognise that there are still challenges ahead, but fully support the call for closer partnership working to improve the care provided to patients at every level.”


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RoSPA joins call for better accident data in a bid to tackle the huge burden of injuries at A&E The Royal Society for the Prevention of Accidents (RoSPA) is joining the call for detailed injury data in a bid to tackle the huge burden of accidents at A&E.

account for £95billion, road £30billion and workplace £30billion.

comprehensive and comparable information.

For this reason, RoSPA is joining the call for the European Union to provide the funding for the collection and analysis of detailed injury data.

“Good data is critical for setting priorities, developing policy, determining preventive actions and awareness campaigns, understanding risk, and designing safety into new products and standards. It’s also needed to evaluate the effectiveness of preventive measures and to determine the value of further investment.

According to the NHS, A&E attendances in England have doubled during the last 20 years to a record 21.48million. This means that, on average, every person in England is now visiting A&E once every 2.5 years - and putting the NHS under enormous pressure.

The case for a better data collection system is contained in the policy paper: “The Need for a UK Accident and Injury Data System, Which Feeds into a PanEuropean System”.

The UK was once a world leader in injury data collection - until the Home and Leisure Accident Surveillance System (HASS/LASS) was killed off in 2002

The launch of the paper coincides with European Consumer Day (March 14), which will this year focus on product safety and market surveillance.

And because patients are no longer asked about the circumstances that led to their injuries - establishing where they were and what they were doing - experts have been unable to fully understand the sharp rise in A&E attendances.

Joining RoSPA in calling for a Europewide data collection system, is a range of other organisations including: British Standards Institution, British Safety Industries Federation, Chief Fire Officers Association, Electrical Safety Council, Institute of Home Safety, Intertek, and the Trading Standards Institute.

In 2011, serious injuries led to 1.28million people being admitted to English hospitals. RoSPA estimates that the cost of unintentional injuries to UK society is at least £150billion per year, of which home and leisure accidents

Errol Taylor, RoSPA’s deputy chief executive, said: “To develop effective prevention strategies and to monitor their impact, the EU needs

“Put simply, the EU needs to fulfil its role as a global partner by providing funding for an accident and injury data system that covers the entire region and which meets international good practices, such as those developed in the United States and by the Joint Action on Injury Monitoring in Europe (JAMIE) programme.” To find out more about RoSPA’s campaign for a comprehensive injury data collection system visit www.rospa.com/injurydata. RoSPA’s mission is to save lives and reduce injuries

£500M For Stretched A&E Departments Does Nothing For The Real Problem, Says RoSPA The recent announcement of an extra £500million of government funding for struggling accident and emergency departments completely misses the point when it comes to solving the crisis in the long-term, says the Royal Society for the Prevention of Accidents (RoSPA). The only viable, and long-lasting, solution to the A&E crisis is to reduce demand on the service by cutting the number of people being injured and visiting hospital as a result. Tom Mullarkey, chief executive of RoSPA, said: “I have gone hoarse in the last few months from arguing with the radio about A&E overpressure and imminent collapse. “All the debate is how to increase resource for the treatment system so that it can cope better - and we see this

played out in today’s announcement of £500million of extra funding for A&E departments under the greatest pressure. “None of the debate is looking at the problem from the correct, systemic perspective. The simplest way of all to reduce pressure on A&E is to reduce the demand on A&E; and we’re not talking about people being seen by another part of the health service instead of A&E we’re talking about removing the need for people to seek medical treatment altogether. Accident prevention can achieve this.” He continued: “A&E attendances in England doubled in the decade leading up to 2011/12, standing at just below 22million in 2011/12. Up to 14million of these are because of accidents. At RoSPA, we know how to address this

problem and at least start to flatten off the annual 5 per cent increase in attendances. “Accident prevention programmes are inexpensive to implement, are welcomed by the recipients and they work. Most importantly, their results, unlike every other area of public health, are visible in months and years, not years and decades. For example, in the time it takes to recruit, train and deploy a new A&E doctor from now, we could be well on the road to cracking the problem entirely. “So let’s dispel the myth that neverending spending on treatment is the only way ahead, and show that it is possible to use our national resources far more intelligently and sustainably. Prevention is far better than cure.” On The Bell | 23


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NORTHAMPTONSHIRE POLICE

Performance and Wellbeing Panels Police managers have a difficult job to do and have to deal with the performance and wellbeing of officers and staff on a daily basis. This sometimes leads to allegations of unfair treatment or bullying. Northamptonshire Police Force Control Room has introduced a new way of dealing with such performance and wellbeing issues, empowering managers to be effective leaders and offering officers and staff a more cohesive, inclusive and transparent system to manage their issues and concerns.

Insp Murray suggested that a panel of experts be formed who could offer advice and support to managers and staff, to make sure that a consistent and equitable process was put in place, to remove some of the negative issues around managing performance and wellbeing matters. The panel was made up of a team of people generating positive advice through a coordinated effort, with complementary skills and a commitment to giving consistent and reliable advice. The panel is made up of: •

Chairperson

UNISON representative

Federation representative

Professional Stds representative

FCR representative - Inspector

Team Manager representative

HR representative

Planning representative

Equality and Diversity Adviser

The panel can also challenge medical opinion ensuring that it is comprehensive and detailed so the advice they give to managers is as robust as possible. Superintendant Andy Cox, Head of Specialist Operations, is very supportive of the panel. He said: “Empowering people to work in teams to contribute to organisational success, demonstrates our commitment to managing wellbeing and performance issues in an open and transparent manner. Sickness in the Force Control Room has been significantly reduced and is now below the Force average and staff have a system where their issues are addressed without fear of personalities or disparate decisions coming into play. Fairness at work allegations have also reduced with no fairness at work claims being submitted for any decision the panel has made thus far.”

The panel meet bi-monthly or have the capability to call a meeting as required. To start the process a manager or staff member submits a referral form to the panel outlining the circumstances, what has happened to date and what advice they are seeking.

Inspector Dennis Murray, a former FCR Inspector, explains how a new panel is changing the way that performance and wellbeing issues are being dealt with, allowing managers to implement best practice advice to reduce complaints of bullying, harassment and unfair treatment.

The panel then has a debate where constructive descent is welcomed to resolve any concerns in advance. Each member offers advice on the issue presented and a written response is sent to the manager.

Insp Murray, said: “At the beginning of 2013 the Force Control Room had the highest level of sickness in the Force. The sickness levels were higher than average, with some difficult and complex cases for managers to resolve.

The panel will review each case on its own merit and managers are required to submit updates detailing how they have implemented the advice and what support they are giving their staff member.

“Some of these managers were new in post and had little experience of legislation around disability or reasonable adjustments. Managers would leave the department and staff would not have any continuity in relation to the management of their performance and wellbeing.”

Minutes are taken and no one is referred to the panel without their knowledge to ensure the panel is open and transparent. The person who is referred also has the opportunity to submit their views and thoughts. The panel also ensures that the manager is doing everything they should be and that

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people are managed effectively even if there is a change in line management.

Inspector Murray added: ”Some managers did not think they had the required knowledge and skills to deal with complex performance and wellbeing issues. As a result some were unwilling or unable to deal with challenging behavior or complex wellbeing matters. The panel is a support mechanism to assist them. By seeking expert advice, the manager has greater confidence in their decisionmaking and removing hindrances to performance. The panel has credibility


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NORTHAMPTONSHIRE POLICE because of the support and representation from UNISON and the Police Federation.” Academic research has shown that an important aspect of empowering managers is providing guidance which can lead to fairer treatment of officers and staff. (House and Dessler, 1974). In countrywide research conducted across a range of occupations by Hoel & Cooper (2000), policing itself emerged as one of the top five occupations at risk of allegations of bullying. Participative decision-making ensures team members receive fair outcomes from performance and wellbeing processes, which in turn, is positively related to performance. Some advantages of group decision making include the following: greater sum total of knowledge, greater number of approaches to the problem, greater number of alternatives, increased acceptance of a decision, and better comprehension of a problem and decision (Gunnarsson, 2010; Proctor, 2011). When many people are involved in decision making, they apply a greater accumulation of information and experience to the decision than that possessed by any one member alone. Gaps in knowledge of one person can be filled by another. (Lunenburg, 2010) Greater Number of Approaches to the Problem Most people develop familiar patterns for decision making. If each individual possesses her unique way of searching for information, analyzing problems, and the like, participatory decision processes provide more angles of error at each stage of the decision-making process. Greater Number of Alternatives Partly as a result of increased information and the use of varied decision-making patterns, groups typically can identify and evaluate more alternatives than one individual could. In listening to each other’s ideas, group members may combine information to develop unique solutions that no single member could conceive. Increased Acceptance of a Decision Shared decision making breeds ego involvement. That is, people tend to accept and support decisions that they

make rather than those others make. The more people, who accept a decision and are committed to it, the more likely the decision is to be implemented successfully. Better Comprehension of a Problem and Decision More people understand a decision when it is reached by a group. This factor is particularly important when group members are to be involved in executing the decision. Group decision making has certain advantages over individual decision making, particularly when the decisions are complex; require the acquisition and processing of a variety or large amounts of information; and require acceptance and successful implementation of decisions by others. The panel in no way seeks to remove the autonomy of the manager. The adage “the buck stops here” was popularized in the 1940s and since then has represented a scenario where a single, influential individual is responsible for making decisions and accountable for their outcomes. However, participative decision making allows the leader to involve other members of the organisation. Other perspectives of the situation are discovered because the manager deliberately asks and encourages others to participate by giving their ideas, perceptions, knowledge, and information concerning the decision.

The leader maintains total control of the decision because, although outside information is considered, the leader alone decides. The leader is also completely responsible for the good or bad outcome as a result of the decision. The advantages include some group participation and involvement. This is especially valuable when a person is affected negatively by the decision. In most cases, the individual is informed before the decision is implemented and usually feels good about personal involvement. If the leader is a good communicator, and listens carefully to the advice given, he or she will usually have a more accurate understanding of the situation and make a better decision. Inspector Murray argues that the panel is effective in delivering clearly defined advice which can empower managers to make the right decisions enabling them to manage performance and wellbeing effectively and providing better support to officers and staff. Superintendant Cox added: ”The panel has proved to be an effective tool in managing performance and wellbeing matters. The model is now being widened to other areas of the business.” If anyone wishes to find out more about the Performance and Wellbeing Panel they can contact Insp Murray, dennis.murray@northants.pnn.police.uk or Supt Cox, andrew.cox@northants.pnn.police.uk

Decision rights benefit

Potential value

Provide structure to decision-making forums

• Improves decision-making efficiency • Reduces time (and money) wasted on ineffective or unnecessary meetings

Engage the right stakeholders in the decision-making process

• Improves efficiency in making and socializing decisions as stakeholder feel ownership over the product

Establish a single point of accountability for each decision

• Creates ownership and accountability within individuals • Clarifies the escalation process

Create a common understanding of who is responsible for each decision

• Pinpoints the individual/role that is responsible for the decision • Increases the transparency and potential for collaboration across the organization

Create a common understanding of who is accountable for each decision

• Reduces delay and duplicated efforts that can result from confusion over owners • Reduces the misconception that everyone who is consulted has veto power over the decision

Push decision making close to “where the work is done”

• Empowers employees • Enhances creativity and innovation as employees feel a sense of ownership • Creates efficiencies by allowing less costly resources to execute effectively and reducing bottleneck.

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Longest serving police officer retires The Metropolitan Police Service (MPS) bid farewell to the country's longest serving police officer as he retired on 7th August after 47 years service. PC Mick Mountain, who is 66 years old and based at the Palace of Westminster, describes being a police officer as "the most fantastic career" after his Dad persuaded him to apply back in 1966. PC Mountain, now married with two children, joined the force as a 19-yearold based on the beat in Wimbledon, South London. Equipped with only a whistle and truncheon, he remembers his first arrest well, taking two drunk men to the nearest police tardis to call for a vehicle to pick them up - the only police vehicle then on the division. Now accustomed to all the latest technology, radios, computers and trained to the highest level at driving school, there is no one better to describe the changes the police has gone through over the years, with a career spanning over six decades. Mick has arrested thousands of criminals, worked under eleven Commissioners, policed the Silver, Golden and Diamond Jubilees, had his nose broken three times and a gun pointed at him twice - all during his 47 years service. His most memorable arrest was during his time in Wimbledon, when he responded to reports of a man with a hand grenade on the Common. Mick and his colleague approached the man, who had the grenade in his pocket and was threatening to pull the pin. Mick grabbed the man holding his hand in his pocket to ensure the pin was not released. His colleague called for assistance, which arrived not a moment too soon for Mick as he continued to fight the man to keep the pin in the grenade. After a cordon was set up, the only option was for Mick to rip the grenade from the man's pocket and throw it into the designated open space. Thankfully the pin stayed in the grenade and no one was injured. Mick received a Commissioner's commendation for his brave actions.

In 1990 Mick joined the MPS Territorial Keeping up with the latest technological Support Group (TSG) and policed his fair advances and moving from paper to share of public disorder in the capital. online, is something that Mick will be The protests against the Vietnam war in happy to see the back of. Grosvenor Square in 1968 is one of his Now a licensed cab driver, Mick intends earlier memories, through to being on spending his retirement with his ever involved in both Brixton riots in 1982 growing family and visiting his second and 1995. home in Spain. Mick can vividly relive the violence and PC Mick Mountain said: "What can I the fear as petrol bombs were being say‌I stick at things. Looking back, thrown at them and the injuries his joining the police was the best piece of colleagues sustained during the Brixton advice my Dad could have given me. I riots. He talks about the basic will always be proud to have been in the equipment, clothing and training they Met, as I believe we are the best police had in the 80s when they were called service in the world." away from an FA cup semi-final football Detective Chief Superintendent Sandra match in Wimbledon to help fellow Looby, OCU Commander for the Palace officers in Brixton. of Westminster (SO17), said: "The Mick also travelled out of London to dedication and commitment that Mick police the miners' strikes no less than has shown to serve and protect London eight times and can recall Southall riots is both outstanding and inspiring. He has in 1979 and Lewisham riots in 1977, moved with the times, embraced the when they used riot shields for the first many changes policing has seen over the time. years and been a fantastic police officer. Mick's interest in public order policing "After so many years and the amount of has helped him maintain his fitness over experience PC Mountain has, I am sure I the years and as he describes 'keep up speak for the whole service when I say I with the youngsters'. am sad to see him go. I wish him and his During his time in the TSG Mick can family all the best of luck in the future." remember chasing a young boy, catching Sergeant Malcolm Buchanan, Mick's line up with him and after a struggle pinning manager, said: "Mick has been a flexible him down. Catching his first glimpse of and accommodating member of my Mick, the boy turned to him and said: team. He is an individual who is not "You are the oldest copper I have ever easily flustered, is self-confident and seen!" His colleagues fell about laughing communicates easily with everyone from and never let him forget that comment. all walks of life. Mick often wonders what the boy would "He has always displayed an exemplary say about him now - 20 years on and and professional attitude to his work still confident he could keep up with the which is confirmed by his colleagues. youngsters. Completing 47 years service is a unique In 1995 Mick transferred to the Palace of achievement which is unlikely to be Westminster, where he has stayed for 18 passed.� years doing what he enjoys most about policing - meeting people. "I love coming into work everyday and meeting so many different people" says Mick. "It’s what spurred me to stay in the job all this time and the thing that I will miss the most." When asked what he will not miss about policing, the answer for Mick is PC Mick Mountain in 1972 (l) and (r) as he is now simple - technology. On The Bell | 27


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Hertfordshire County Council

Pioneering scheme in Hertfordshire helps the most vulnerable An innovate approach to dealing with issues of safety, crime and accidents for the most vulnerable residents in Hertfordshire is proving a roaring success. In April 2012, Hertfordshire County Council, through the County Community Safety Unit (CCSU), commissioned Medequip Assertive Technology to operate a unique Hertfordshire Home Safety Service (HHSS). In one single visit the service provides: • Security checks and fittings such as locks, chains and prikka-strip panels on walls and fences to prevent intruders climbing over • Fire safety checks, including the installation of an appropriate smoke alarm system • Conduct falls prevention work such as installing grab rails, adding fixtures to flooring and removing hazards • Deliver rogue trader prevention advice and information Last year more than 3000 visits were made to some of the county’s most vulnerable residents. The visits were funded by proceeds of crime monies retrieved from criminals, which enabled the service to be provided free of charge to clients. The service is available to people aged 60 years and over, those with a registered disability, victims of domestic violence and burglaries and those with a high risk of suffering from a fall. All referrals are made through the CCSU and are assessed first to see if they fit the criteria and are eligible. During a home safety visit, trained Medequip Technicians carry a full assessment of the clients needs to

identify any additional support they may require outside of the initial visit. Information from the assessment is passed back to the county council to deal with quickly and appropriately. So far these assessments have resulted in cases of mental health concerns and severe mobility issues being raised and dealt with immediately. Richard Thake, Cabinet Member for Community Safety and Planning, said: “Hertfordshire Home Security Service has made a significant impact on people’s lives and the feedback has been extremely positive with 100% of those who have received the service saying they felt safer and better protected as a result. “Part of this huge success is the excellent partnership work between the county council, the fire service and the police. By bringing together all these different resources and skills we are able to deliver a home safety service that is far more comprehensive and effective in tackling areas of safety in the home.” Roy Wilsher, Chief Fire Officer and Director of Community Protection said: “The Hertfordshire Home Security Service exists specifically to protect the county’s most vulnerable residents and allows them to continue living independently and safely in their own home. The service aims to prevent harm to those who are more likely to be at risk of fire, burglaries, falls and rogue traders. It also identifies dangers and hazards that individuals and their families may not even be aware of it. It is extremely important that we continue to work together to tackle issues of safety and this is a prime example of how effective partnership work can be.”

An elderly couple from Hitchin, aged 89 and 79, who recently benefitted from the service expressed the positive change it has made to their lives. They said: “Since receiving the home safety check it has made such a tremendous difference to our lives. The service we received was extremely professional and the technician was so good at identifying adaptations to help us overcome the difficulties and concerns we had in our home. “We received grab rails in the bathroom and by the back door garden to help us move about more easily, the fire service fitted two new smoke alarms with a ten year battery life to replace our old ones so we no longer need to use a ladder to replace the batteries, and we also received a new security chain on our front door which has made us feel particularly safe and we’re even confident to open the door at night now. We were also given lots of advice about planning an escape route in case of a fire and how to avoid rogue traders. “We have already recommended the service to a neighbour who received similar work to his home and was given a special vibrating smoke alarm because of his hearing difficulties which is absolutely brilliant and has given him so much peace of mind.” “We would like to thank the Medequip Technician and fire service who were extremely professional and friendly, the police who referred us and the county council for funding such a great scheme.” For further information about the service email: HHSS@Medequip-uk.com or ring 0208 438 2920. On The Bell | 29


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Driver First Assist - a new era in road safety * Up to 46 per cent of road traffic fatalities could be prevented * Potential savings of £1.5 billion to UK economy A new initiative which could play a dramatic role in reducing road traffic collision (RTC) casualties has been launched at a special event held in London on 12th July, attended by senior

Association of Ambulance Chief

service through the Association of

members of the emergency services and

Executives (AACE), Chairman and Chief

Ambulance Chief Executives (AACE).

Shadow Minister for Transport, Jim

Executive Officer of West Midlands

DFA is also supported by the NHS and

Fitzpatrick MP.

Ambulance Service NHS Foundation

Britain’s Senior Traffic Commissioner,

Trust, Dr Anthony Marsh said: We look

Beverley Bell.

The scheme, Driver First Assist (DFA), aims to equip professional drivers with the tools they need to make a real difference when faced with an RTC.

forward to working in partnership with DFA to ensure the highest standard of first aid training is provided to all who participate. Sadly, road traffic collisions

Speaking at the launch event, founder of Driver First Assist David Higginbottom said: “Our vision is for hundreds – if not, ultimately, thousands – of trained drivers

DFA’s objective is to provide drivers with

sometimes result in people suffering life

training in basic first aid techniques, and

threatening injuries where every minute

to instruct them on how to manage the

counts to their chances of survival. By

scene prior to the arrival of the

providing professional drivers, who are

“Simple first aid techniques could do

emergency services.

often first to witness or come across

much to reduce casualties while the

It is estimated that 46 per cent of

such incidents, with basic life support

emergency services own ability to

fatalities could be prevented if first aid

training and the knowledge to know

perform would be dramatically enhanced

assistance was available early at the

what to do, will ultimately mean patients

by receiving an onsite situation report

scene of an RTC. Between 39 per cent

get the care they need whilst emergency

the moment they arrive on scene.”

and 85 per cent of these deaths may be

help is en route.

A number of truck drivers have already

due to airway obstruction.

The initiative has the active support of

taken part in the DFA training

Death from a blocked airway occurs in

the police through the Association of

programme, following its first-phase

about four minutes, while the target

Chief Police Officers (ACPO), the fire

launch at the CV Show 2013 in April.

time for an ambulance to arrive on scene

service through the Chief Fire Officers

The national launch of the campaign

is about eight minutes.

Association (CFOA) and the ambulance

now allows all professional drivers, be

equipped to take action in the first critical moments after an RTC.”

they in a truck, bus, coach or car, to take part in the scheme.

DFA is a not-for-profit organisation, supported by national business law firm and primary sponsor, DWF. Further information on the campaign and course availability can be found at www.driverfirstassist.org

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Otb autumn 2013