services that enhance convenience for our customers. We’ve had contactless options in place for years — enabling remote booking and tracking of packages, submission of import and export documents, and tracking temperature-sensitive shipments from your mobile phone. This infrastructure is one of the reasons FedEx is agile and is key to providing supply chain continuity regardless of global conditions,” shared John Peterson, managing director operations, FedEx Express Philippines. The facility provides convenience to customers with the launch of the Dangerous Goods One-Stop Shop. This solution offers customers an end-to-end shipping experience for dangerous goods that is fully compliant with the International Air Transport Association (IATA) guidelines. This new gateway also allows businesses to access FedEx’s extensive network and expand their market reach with 36 flights coming in and out weekly, connecting them to over 220 countries and territories. In line with our sustainability goals, the Clark gateway exclusively uses electric ground service equipment, replacing traditional units that run on fuel. “FedEx has always been at the forefront of defining what’s next for our customers. We remain focused on optimizing our air and ground network to meet evolving customer needs. Plans for the Clark Gateway have been in place since before the demand for e-commerce soared. With a finger on the pulse of global trade, we made this strategic investment to enhance connectivity and support for Philippine businesses venturing into international markets.” said Kawal Preet, president of the Asia Pacific, Middle East, and Africa (AMEA) region at FedEx Express. “In our 37 years of continuous operations in the Philippines, we’ve made sure to bring products and
“This massive facility will undoubtedly synergize with our various transport infrastructure projects to further provide the Filipino people comfort and convenience through investment, ease of mobility, and job generation. Warmest congratulations to FedEx Express for formally opening its gateway facility in this emerging smart metropolis and for taking part in our collective effort in bringing an improved quality of life for all,” said Secretary Arthur Tugade, Department of Transportation. The opening of the Clark gateway facility is one of many strategic investments FedEx has continued to make in the Philippines and across
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Asia-Pacific to enhance service coverage and customer experience. • From July to October 2021, FedEx launched a total of six new flights, contributing to a total of 225 weekly flights in and out of APAC to the U.S. and Europe. Businesses are benefitting from improved connectivity and enhanced service reliability when importing and exporting in Europe, the U.S., and Intra-Asia. • In the same period, FedEx doubled capacity for the Philippines and other markets like Indonesia, Vietnam, and Thailand by replacing 757 narrow-body freighters with 767 wide-body freighters. These aircraft have a maximum gross payload capacity of nearly 60,000kg, building on the current FedEx operational strength. • In 2018, FedEx refurbished its Philippines headquarters in Makati and equipped it with the latest technologies that has helped enhance collaboration, promoted learning, offered flexible working environments, thereby improving employee mobility. • In 2017, FedEx invested in two facilities with a combined worth of USD2.15 million. The Philippine IT Center in Bonifacio Global City in Taguig is the third regional software development center for APAC solutions enhancement in the region. Meanwhile, the APAC Trade Facilitation Center in Clark performs clearance preparation work such as data management, profile matching, and other administrative tasks to support APAC markets including Japan and Singapore. • In 2016, FedEx acquired TNT, expanding its transportation and network assets around the globe. Learn more about global business insights from FedEx management across APAC here. November 2021