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THE RESUME The resume is sometimes called a data sheet or vita. It is an “outline� of all you have to offer a new employer; therefore, it presents your qualifications, background, and experiences in a way that will convince a business person to grant you and interview. Also it is the first impression you make on an employer. It promotes those traits you want the employer to know you possess; in addition, for that reason it must look professional. The information contained on your resume must be accurate and complete; it should consist of facts, so the information is expressed in short phrases. The resume must have an overall neat appearance and should be parallel; therefore, it must be a perfect print. Consider what the employer would like to know about you. Definitely exclude negative information such as lawsuits. Do not offer reasons for leaving previous jobs. Do not make critical comments about a previous employer and of course, do not lie. Just be efficient in selecting the facts to include and clever in arranging them.


Crista Pahola Mazariegos Merida

Date of Birth

January 29, 1993

Marital Status






5th Street 1-42 Petapa No.1, Zone 12


58048130, 66325090


Bilingual Secretarial, Instituto Guatemalteco Americano –IGA-, Guatemala City, 2010-2012 High School, Bilingual School “Nuevo Amanecer”, Guatemala City, 2007-2009 Elementary School, “Santa Elisa” School, Guatemala City, 2000-2006 Typing Academy, Guatemala City, 2007


Windows, MS Office, Word, Excel, Access, Power Point, Internet Communication, Interpersonal and organizational Typing, 65 w.p.m Shorthand 70 w.p.m

LANGUAGES Spanish; English OBJECTIVE Obtain a position at your honorable company where I can maximize my management skills, quality assurance, program development, training experience and ability to work with people.

LETTER OF APPLICATION Is a sales letter in which you are both salesperson and product. Its purpose is to attract an employer´s attention and persuade her to grant you an interview. A letter of application serves as the COVER LETTER of your resume. To be useful, it should be written with flair, understanding, and professional.

May 14, 2012

ICCON Second Avenue 3-19, Zone 5 01005 Guatemala Dear Sir: I saw your ad in Prensa Libre where you request for an administrative secretary and I would like to apply for that position. I have recently graduated from Instituto Guatemalteco Americano as a Bilingual Secretary. I have English Skills and also I can manage office equipment, Microsoft Office and Internet. I have done my supervised practices at Camino Real where you can ask for references. I would appreciate we could have a personal interview to discuss my qualifications. You can contact me at 24432399 if you have any doubt. Sincerely yours,

Anna Ramaeker Bilingual Secretary

FOLLOW-UP LETTERS A follow up letter should be courteous and brief. It should merely thank the employer for the interview and restate your interest in the job. A reference to a successful moment at the interview is a good, personalizing touch. People used to do these letters after an interview. For this reason alone, it can be highly effective.

May 14, 2012

ICOON Second Avenue 3-10, Zone 3 01003 Guatemala Dear Sir: I submitted a letter of application and a resume earlier this month for the programmer position of an Administrative Secretary. I appreciate that you accepted to have an interview. I am very interested in working at ICCON and I believe my skills and experience would be an ideal match for this position. I would be glad to resend my application materials or to provide any further information you might need regarding my qualifications. I can be reached at 46782389 or I look forward to haring from you. Sincerely yours,

Anna Ramaeker Bilingual Secretary

LETTER OF REFERENCE A reference letter is simply a report. A reference letter is a letter of recommendation from a previous or current supervisor, professor, coworker, peer or personal contact who can describe the knowledge, skills or aptitudes that you possess. Reference letters can be used when looking for work or applying to graduate school. Reference letters may be required when applying for monetary awards, such as a fellowship or grant. When presented selectively in a portfolio, reference letters provide compelling evidence to an employer or committee about your abilities.

May 14, 2012

ICCON Second Avenue 3-10, Zone 4 01004 Guatemala Dear Sir: I am happy to provide the information you requested regarding Anna Ramaeker, with the understanding that this information will be kept confidential. Mrs. Ramaeker has been instrumental in helping our enterprise. She is also highly respected by her co-workers for her willingness to help anyone anytime. Besides, she turned things around almost immediately, and her qualifications make her someone who is always taking the best decisions. I hope this information could help you to know more about Mrs. Ramaeker. Sincerely yours, Jaidan Belzer Manager

LETTER OF RECOMMENDATION A recommendation is an endorsement. Also is persuasive while a reference verifies facts. A letter of recommendation would add a third item-a concluding statement specifically recommending the applicant for the particular position.

May 14, 2012

ICCON Second Avenue 3-10, Zone 4 01004 Guatemala Dear Sir: Anna Ramaeker has worked for me as a Bilingual Secretary for the past 4 months. Her responsibilities have included hiring, complaints and shorthand skills; she also has a good management of office equipment and she is efficient. During her time here she has had an amazing impact on the appearance and the need of our company. She turned things around almost immediately, and her qualifications make her someone who is always taking important decisions. Anna is highly respected by her co-workers for her willingness to help anyone anytime. She has been instrumental in helping our company. She is very will organized, diligent in her paperwork, easily reachable, and always on time. That is way I highly recommended her for ICCON. I hope this information could help you. Sincerely yours,

Jaidan Belzer Manager

Declining a Job Offer You may find yourself in the fortunate position of choosing from several job offers. Thus, in that case, you should send a courteous, discreet letter declining the job. In addition, you will preserve a potentially valuable business contact and leave open the possibility of future employment.

Broadway Street 294 Bayside, New York 45690 May 12, 2012

Mr. Sebastian Zu単iga 5th Avenue, Partition Street Ney York NY 3940 Dear Mr. Zu単iga: Thank you for considering me for the position of manager assistant. I sincerely appreciate your taking the time to interview me and to share information on the opportunity and the needs of your organization. Unfortunately, I must decline your offer at this time. It was a difficult decision to make, but, I have accepted a position with another company. I hope you will understand my decision. Again, thank you for your consideration. Sincerely yours,

Crista Mazariegos

Rejecting a job Applicant A rejecting letter is sending to the applicants who were not selected for the job. It is more often used to reject, in general terms, all the unsuccessful candidates.

IGA 4° Street, Mapple Avenue New York 45689

May 12, 2012

Miss Catherine Santizo Broadway Street 294 Bayside, New York 45690

Dear Miss Santizo: I am sorry to inform you that we have filled the position of Manager Asistance for which you applied. Please be assured that your experience, tools and qualifications were thoroughly reviewed, and it was only after careful consideration that we offered the position to the candidate whose experience and career goals were most suitable with the organization’s purposes. Thank you for your interes in our enterprise. We hope you have the best success in your professional career. Sincerely yours,

Kenneth Smith

Letter of Resignation Resignations must convey a negative message as positively as possible. You may be delighted to be leaving or feel hostile toward your former boss, but your letter of resignation should express regrets, nor anger. Thus, you send that kind of letter when you have another favorable opportunity.

May 12, 2012

Mr. Sebastian Zu単iga 5th Avenue, Partition Street Ney York NY 3940 Dear Mrs. Zu単iga: I have been working for your enterprise for 10 years and I think I have put my skills to work for you efficiently and loyalty, so it is with regret that I must submit my resignation, effective May 23. I have appreciated the opportunities and experience that have been provided to me during this time of serving with your company. I shall remember with gratitude the support and encouragement you have always shown me. I f there is anything I can do to be of assistance during the transition, please let me know. Sincerely yours,

Crista Mazariegos

Types of letters  

These letters will help to a pesorn to apply for job and also it helps to a company to know how to decline or reject some request.