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How safe are you r staff? ...take our test Do you have..? policies & procedu res in place for Pers onal Safety? a reporting proce dure to use when an employee encounters violen ce or aggression? robust Personal Sa fety

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an effective trackin g system in place?

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regular conflict m anagement/perso nal safety/lone working training? If you answered N O some Personal Safe to ANY of these questions it may b e time to consider ty Training or Con sultancy.

What is Personal Safety? Pe

rsonal safety is the individual’s ability to go about their or fear of psycholo everyday life free gical, emotional or from threat physical harm from others.

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Training in Personal Safety and Managing the Personal Safety of your Workforce

Personal Safety for Lone Workers

A one day course designed for managers who may be concerned about the personal safety of their staff and have the responsibility to ensure the risks are controlled as far as reasonably practicable.

A one day course for workers who regularly deal with the public or who work alone away from their office base. £575.00 (excl. VAT)* for up to 16 participants

£650.00 (excl. VAT)* for up to 16 participants

“Very engaging trainer, explained the issues well, made the subject come alive!”

Personal Safety for Community Based Care and Support Workers

Support Worker, National Housing Association

A one day course which aims to reduce the risks to community based care and support workers. £500.00 (excl. VAT)* for up to 16 participants

“the course has made me think more of dealing with difficult situations in a suitable manner and how I can defuse any potential incidents” FE College officer

Need help developing or reviewing your policies and procedures? Our consultancy support can help you with your strategies, plans, polices and processes aimed at ensuring the safety of your people. * Prices exclude trainers’ travel and accommodation expenses, venue costs and VAT. For our full terms and conditions see our website at www.forbes-hewett.co.uk.


Lone Working Workplace Personal Safety Talks Talks usually last between 1 to 2 hours and can be scheduled at a time of day convenient to you. Many organisations choose to have a personal safety talk as part of a larger meeting or conference day. The talks can be used as part of a wider staff development programme. £200 for 1 hour / £275 for 1.5 hours / £350 for 2 hours* for up to 100 participants (all ex VAT)

Training Seminar: Personal Safety, Lone Working and Conflict Management A half or one-day seminar for up to 100 people who regularly deal with the public or who work alone away from their office base. £800 for a half day seminar / £1,250.00 (excl. VAT) for a 1 day seminar*

Additional participants at additional cost – please enquire.

“It was a great course, well structured and the trainer was helpful to all participants.” Senior Project Worker, Salvation Army.

Courses can be tailored to suit the needs of your staff and can include: • raising awareness of Personal Safety issues • identifying Personal Safety risks • relating law to Personal Safety including • corporate legal responsibilities • ‘on the spot’ risk assessments • proactive & practical strategies to reduce risk • travel safety by foot, car or public transport • early warning signs of aggressive behaviour • defusing violence & Aggression

• importance of reporting and supporting • implementing control measures to reduce risk • tracking systems for lone workers All our work reflects the principles that we hold to: excellence, quality and good value. We always ensure that our work actively empowers diversity. All our courses are highly interactive and participative and designed to work with all learning styles.


How do I book? You can book a course by: • calling us on 0203 176 0710 • email info@forbes-hewett.co.uk • or go to our ‘Contact’ page on our website at www.forbes-hewett.co.uk and fill out the online form with your enquiry or the details of the course/s you would like us to provide • or you can send us a fax to 0203 176 0712 with your enquiry or the details For general enquiries or to discuss any consultancy or support needs you have get in touch at either the telephone number above or the info@forbes-hewett.co.uk. Find out more about us, our team and what we do at www.forbes-hewett.co.uk.

Contact Details * Forbes-Hewett Ltd 3.17 Canterbury Court 1-3 Brixton Road London SW9 6DE

( Telephone 0203 176 0710

8 Email info@forbes-hewett.co.uk

7 Fax

: Web www.forbes-hewett.co.uk

0203 176 0712


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