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Impact of Machine Learning On Ecommerce


Introduction • Machine Learning no longer remains a buzzword on Buzzfeed. • It possesses unmatched potential to lead us into more digital turmoil, transforming the way ecommerce does business. • Machine Learning is a powerful and more influential beast that will perhaps impact each and everything.


Different ways e-commerce can and will change with Machine Learning • Intelligent Customer-service Chatbots • Improved Product Search • Predictive “Market Right” pricing


Intelligent Customer-service Chatbots • Automated chatbots powered by Machine Learning will be able to handle basic customer service questions in chat sessions and social media tweets and posts • It can be used in place of actual customer service representatives and can easily handle several customer queries depending upon the learning process of chatbots.


Improved Product Search •

Machine learning algorithms will play a big role in improving the product search capabilities on ecommerce sites. • With improved learning, ecommerce store search will also start considering click rates, conversion rates, reviews and ratings of customers.


Predictive Market Right Pricing • With the rise of predictive market-right pricing, online sellers can use data regarding pricing trends, customer behavior, product demand. • Online sellers will now be able to deliver the right products to the right customers, at the right time, and at the right prices.


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How machine learning will impact ecommerce  

Machine Learning is a powerful and more influential beast that will perhaps impact each and everything. With the use of machine learning pro...

How machine learning will impact ecommerce  

Machine Learning is a powerful and more influential beast that will perhaps impact each and everything. With the use of machine learning pro...

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