& SHIPPING LINES
INTERNATIONAL CONTAINERS ...taking the risk out of the logistics
EXORBITANT DEMURRAGE FEES reined in with real-time visibility
REDUCED SULPHUR ...increased charges
c tory. direc R E D WAR E FOR BSIT
WE LIVE NOW
RISING SEA LEVELS
MEAN FOR OCEAN FREIGHT?
elcome to the 'Ocean freight & shipping lines' edition of FORWARDER magazine.
FORWARDER DIGEST Some snippets from the month in our industry
INDUSTRY NEWS News and press releases from the world of freight
FOCUS ROUNDUP Articles from the last 12 months relating to this month's focus
FORWARDER FOCUS All aboard? Not quite, for the shipping industry
ASK THE EXPERTS Sea freight in rising sea levels | Reduced sulphur...increased charges
M&A FOCUS M&A opportunities in the freight industry
RECRUITMENT FOCUS Attracting new talent to the freight industry
NEW FORMAT FOR THE NEW YEAR
NE W RE C TU TR U
From January's issue 49 we're restructuring the magazine to make each issue multimodal and more relevant to the entire industry, rather than focusing on a single topic each month. Find out more on page 94.
We’re one of the UK’s leading independent shipping and logistics providers.
Trusted since 1833 by some of the world’s leading companies, we provide liner and port agency services, freight forwarding by sea, air and road, warehousing & distribution services and end to end supply chain management.
WAREHOUSING & DISTRIBUTION
LINER & PORT AGENCY
SHIPPING, TRAVEL & LOGISTICS SINCE 1833
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WELCOME TO FORWARDER... A WORD FROM
MEET THE TEAM
e're on the run up to year's end and still have two very
important issues to cover: ocean freight & shipping
lines and customs clearance & bonded warehousing.
RACHEL CONTRIBUTING WRITER email@example.com
Ocean freight needs no introduction as a vitally important, and even
by far the most environmentally friendly, mode of freight transport.
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Next month's customs clearance focus will be all the more interesting now because of the...issue...that we're all hearing about.
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s the winter months draw in and
report, this are more than 13,000 jobs in the e-commerce handling
Christmas is getting closer, it’s
operations during the lead up to 25 December, which makes
the time that we begin to prepare
November the largest monthly increase since January 2019 in this
for the pressure that we face
sector. In addition, courier and messenger businesses that offer
throughout the mad rush of the
home delivery have taken on an additional 5,100 staff. According to
festive season. Many of us within the
our sources, giants that deal with warehouses, delivery and the last
freight and logistics sector will know
mile, such as UPS, FedEx, the U.S. Postal Service and Amazon, will
and be thinking about how much
handle a total of nearly 2.5 billion parcels between Thanksgiving
work goes into making sure goods are well stocked, delivered on
and New Year’s Eve this year.
schedule and that operations run as smoothly as possible, all in time for Christmas. Not all shoppers will consider the lengthy process it
In contrast to the developing retail demand, fashion brand Superdry
takes to provide the gifts they wrap and the pigs in blankets we have
has warned of a tough Christmas for retailers as it discovers falling
all been waiting to devour. Yet without the hard work this industry
numbers and a -£3.9 million accounting error. Superdry has said that
provides each year, retail and worldwide production of goods would
the accounting error related to the previous financial year, stemming
be non-existent – without the vital supply chain that runs behind the
from the 'overly complex' record-keeping process that is set in place for
scenes. Sounds a little Santa-and-his-elves-esque, doesn’t it?
tracking the cost of importing and moving stock between warehouses. We have identified an isolated error totalling £3.9m,
A well-discussed topic, which
inspired company said.
always seems to be relevant
and concluded that the record-keeping process was overly complex.
We have reviewed the recording processes
within the sector, is the
We have now simplified the accounting.
increase in e-commerce that has over taken high-street
Before we get too excited by the fast-approaching 25 December,
shops, particularly over the last
there is one more important date that we must draw our attention
decade. As demand increases,
to. At the time of writing, it is the UK’s voting day for the general
supply has to keep up. It’s no
election. As parties have been battling it out over the last several
surprise that the months leading
weeks, it is time for Britain to make its decision that will shape
up to Christmas provides a
the next four years. 12 December 2019’s general election will be
boom within the market and it’s
the third GE the UK has faced over the last five years. It’s been
the supply chain that must keep
a roller-coaster of events (dare I speak the B-word?), so here at
up. Knowing Christmas is around the corner, businesses prepare
FORWARDER magazine, we can only hope that you used your
for the festive frenzy we’re currently in the midst of. Warehousing and storage units are a prime example, which have been hiring more staff in prep for December and January. The U.S. Bureau of Labor Statistics recently confirmed that warehousing and storage jobs grew by 8,000 in November. According to a WSJ logistics
vote to have your say in the country’s future.
In other news, bankrupt truckload carrier Caledon Group will be able to pay its workers during the wind down of the business. The bankruptcy judge has granted the remnants of the company to start drawing an $8.2 million chapter-11 loan. This loan is reported to cover expenses whilst giving Caledon time to plan its next steps. Sources from the WSJ suggest that the impact of Celadon’s bankruptcy within the shipping industry is likely to be ‘muted’, yet there is no time for stopping in such a fast-moving industry, so it is likely that competitor carriers will pick up the lost business. Rachel Jefferies, contributing writer, FORWARDER magazine
INDUSTRY NEWS 13 NOVEMBER 201 019 9
FTA NORTHERN IRELAND...
CONCERNS OVER SULPHUR SURCHARGE FOR IRISH SEA ROUTES F TA Northern Ireland is concerned that businesses shipping
from a previous era. Managing input cost changes is a normal part
goods via the Irish Sea are set to be faced with additional
of business and can be dealt with through fuel cost adjustment
surcharges from shipping lines, which will make the cost of
factors, or just anticipating the likely cost to come and including
doing business with GB and Europe more expensive for Northern
it in contract prices.
Irish businesses. The additional transport costs â€“ estimated by FTA to be around ÂŁ21 million per annum - are attributed to the cost of
These changes have been known about for a
adaptation measures to comply with the new sulphur oxides targets
long time and could have been factored into all business plans for
entering into force worldwide from 1 January 2020. Mandated by
2020. They are not temporary, nor are they different from what
the United Nations regulatory body for shipping, the IMO, these
is being done anywhere else in the world. FTA wants the shipping
rules will require the sulphur content of marine fuel to be no higher
companies to move away from this approach as quickly as possible
than 0.5% (mass percentage).
as we see no need for this additional charging mechanism.
Surcharges are a bad response to this change. While the industry
Efficient logistics is vital to keeping Britain trading, directly having an
has been expecting increased costs as a result of the new rules around
impact on more than seven million people employed in the making,
low sulphur fuel, a new surcharge mechanism seems unnecessary.
selling and moving of goods. With Brexit, new technology and
This is the new normal, so shipping companies should be including
other disruptive forces driving change in the way goods move across
this in normal commercial pricing arrangements.
borders and through the supply chain, logistics has never been more
Seamus Leheny, Policy Manager for Northern Ireland, FTA
important to UK plc. A champion and challenger, FTA speaks to the government with one voice on behalf of the whole sector, with
FTA is opposed in general to the use of surcharges in the shipping
members from the road, rail, sea and air industries, as well as the
industry. The Association sees these as an old-fashioned hang-over
buyers of freight services such as retailers and manufacturers.
WANT TO KNOW MORE? Further information can be found at virginatlanticcargo.com
irgin Australia will add Japan to its international cargo
Cargo customers in Australia and Japan will be very pleased to
network in March with the launch of daily services
see the launch of Tokyo-Haneda services and we expect this new
between Brisbane and Tokyo-Haneda.
direct route to open up significant opportunities for both imports and exports when it commences in March. We also wish to acknowledge
Commencing on 29 March 2020, cargo space on the new route will be
the strong support we have enjoyed from the cargo industry for
marketed by Virgin Atlantic Cargo under its longstanding international
Virgin Australia’s Melbourne-Hong Kong services. Although this route
long-haul sales and marketing agreement with Virgin Australia. The daily
will be stopping in February, we will continue to offer capacity on
Airbus A330 flight will offer between 15-20 tonnes of cargo capacity.
Virgin Australia’s daily Sydney-Hong Kong flights and provide a direct trucking service between Melbourne and Sydney to ensure customers
The new route, Virgin Australia’s first-ever service to Tokyo, is expected
retain access to the important Hong Kong cargo market.
to attract strong demand from both passengers and cargo customers.
Dominic Kennedy, Managing Director, Virgin Atlantic Cargo
With the launch of the new Brisbane-Tokyo route, Virgin Australia
Virgin Atlantic Cargo also markets cargo capacity on Virgin Australia’s
will be suspending its existing Hong Kong-Melbourne service with
direct services connecting Sydney, Melbourne and Brisbane with
effect from 11 February 2020 due to softening passenger demand
Los Angeles, where they also link directly into Virgin Atlantic’s
but will continue to closely monitor the route and look to re-enter
the market in the future if it is financially viable to do so.
ABOUT VIRGIN ATLANTIC CARGO Cargo has been an important part of Virgin Atlantic’s business ever since the airline was founded by entrepreneur Sir Richard Branson 34 years ago. Today, the airline carries over 240 million kilos of cargo annually and, with a strong commitment to innovation and customer service at its core, Virgin Atlantic Cargo is recognised as one of the world’s most customer-focused and service-oriented airlines, earning 14 international Cargo Airline of the Year awards. 7 NOVEMBER 201 019 9
TOKYO TO JOIN VIRGIN AUSTRALIA’S
INTERNATIONAL CARGO NETWORK FORWARDER magazine
CARGOSPHERE LAUNCHES COMMON RATE INFRASTRUCTURE 5 NOVEMBER 201 019 9
FOR OCEAN CARRIERS
HAMBURG SÜD FIRST TO ADOPT CARGOSPHERE ESUDS CONNECTOR
• CargoSphere combines deep domain experience and innovation to pioneer this standardized structure for transmitting ocean rates to its neutral rate network. • Newly created API (application programming interface) enables any ocean carrier to stream rate and surcharge data to its global customers on CargoSphere. • Ocean carrier input proved vital in designing a flexible solution for all carriers and their distinct pricing structures.
WANT TO KNOW MORE? Further information can be found at cargosphere.com
argoSphere, the neutral rate network for container shipping, today announces the launch of eSUDS Connector, a universal rate structure and API for ocean carriers to
accelerate 100% digital rate distribution to customers.
ABOUT CARGOSPHERE As the world's connector for ocean rates, CargoSphere delivers effortless Web-based freight rate distribution, networking and
eSUDS Connector offers carriers a standard API to transfer
rate management. CargoSphere's Rate Mesh offers shipping
confidential customer contracts, amendments and global surcharge
partners immediate, confidential rate collaboration, simplifying
tariffs to the CargoSphere neutral rate network using a common data
rate communication and providing a faster, more effective way
format and structure. The data is processed through CargoSphere's
to receive and distribute ocean rates.
eSUDS (electronic Smart Upload and Diagnostics Solution) engine and made available to forwarder and shipper customers in real-time.
CargoSphere offers business-enabling solutions that significantly improve the efficiency of processing ocean rates
CargoSphere's collaboration with the world's top ocean carriers
faster and more effectively.
ultimately led to a common data model that takes into account the unique ocean pricing practices of each carrier. This flexible approach
CargoSphere is part of the WiseTech Global group, a leading
meets the distinct needs and data structures of today's ocean carrier
developer and provider of software solutions, including
leaders. The industry has been challenged to digitalize ocean rates as
CargoWise One, to the global logistics execution industry.
each ocean carrier has its own discrete systems, underlying business logic and data structures. The eSUDS Connector aids in strengthening ocean carrier â€“ customer relationships by eliminating the volumes of manual work of rate management that create massive constraints in pricing operations. A new level of productivity, accuracy, and rate access will be achieved as rate data flows seamlessly in real-time. We have been working for nearly twenty years to systematize ocean rate management and distribution to break this tedious, timeconsuming, and unproductive paradigm. This is a major milestone for the company and industry. With the acceleration of digitalization, the ocean carrier community is ready to adopt smart innovations where they make sense. Hamburg SĂźd and other leading global carriers are already using eSUDS Connector and we expect rapid adoption in the container shipping industry. Neil Barni, Managing Director, CargoSphere FORWARDER magazine
THE HIDDEN ENGINE DECEMBER 201 019 9
OF THE SUPPLY CHAIN
he freight industry today depends on quality data for success
Our courses are business focused, practical and pragmatic and are
but so many find that the data provided is either insufficient,
taught by industry specialists with over 40 years experience in the
inadequate, missing vital elements or simply wrong! This disrupts
trade, allowing delegates to receive immediate answers to questions
and delays the supply chain as well as wasting time and adding cost.
posed about real life situations.
So what’s the solution? Knowledge! If all those involved in the supply
Our industry-leading Certificate of Customs Competency is
chain from exporter through to importer with the whole freight
certified and accredited by the Chartered Institute of Logistics and
industry in between have the knowledge needed to do their jobs
Transport giving delegates a practical qualification of immediate use
effectively and the understanding of how to apply that knowledge to
in their day-to-day work.
the supply chain the quality of data can and will improve immensely. We also provide the benchmark in AEO training with the AEO Morley Consulting provides the knowledge needed not just on a
Certified Practitioner qualification, again certified and accredited by the
one-off basis to fix a particular problem but long term. We believe it
Chartered Institute of Logistics and Transport. Delegates learn not just
is better to impart the knowledge and understanding to an individual,
what is required from the AEO business standard but also how to meet
a team or a company so that it can function effectively going forward
that standard in a way that is customised to the business concerned.
rather than to drip feed information enforcing dependency. Our view
We never suggest the business should fit in with a preconceived set of
is that knowledge should be shared.
‘AEO’ rules that could be disruptive and counterproductive.
Global Trade has changed beyond all expectations. Freight companies
Let Morley Consulting enhance your knowledge and skills and start
face balancing the need for repetitive volume freight to fixed timescales
reaping the benefit of less cost and more business today!
and costs with a large volume of truly ad hoc and diverse small shipments. This increases the knowledge required to cover almost any product to or from almost anywhere even without the added ‘options’ introduced by Brexit in all its complexity and opportunity! Morley Consulting provides consultancy and training to support your staff in their daily work and to provide the customer service level expected by all your clients. Our leading-edge, interactive training courses use face-to-
Susan & Claire Morley,
face training to pass on the technical knowledge of customs procedures
Directors, Morley Consulting
and most importantly how, why and when their use is most advantageous.
Morley Consulting o ers exceptional training & consultancy Industry leading specialists | In-depth experience Helping companies of all sizes, in all sectors.
Customs Procedures • AEO Application & Management • Compliance & Audit • C-TPAT & ISO28001 • Export Licensing & CITES • CILT Accredited Certificate of Customs Competency • AEO Certified Practitioner •
Practical, Pragmatic Training & Consultancy
Contact us today
Tel: +44 (0)784 1133027 firstname.lastname@example.org
www.morley-consulting.co.uk FORWARDER magazine
VARTAN ASSISTS PEEL PORTS GROUP 5 NOVEMBER 201 019 9
TO SECURE AEO ACCREDITATION
eading compliance specialists, VARTAN Consultancy has
Garry Smith, Peel Ports’ Compliance manager, adds:
successfully worked with Peel Ports Group to secure AEO
of our AEO success couldn’t be better. With the continuing Brexit
(Authorised Economic Operator) status across its five-
uncertainty, AEO is a tangible acknowledgement of the quality of
strong UK port network.
our systems and correct customs controls we have in place, but
its benefits don’t stop there. As and when the Brexit dust finally
Miles Vartan, founder of the Felixstowe-based consultancy, says,
settles, certification will also ensure we are at the top of the list
The Group certification process took in excess of a year. At
when it comes to our customers having access to the benefits of
the start of the process, Graeme Charnock, CFO of Peel Ports
new and or revised trade agreements along with respective mutual
Group asked whether I felt the Group would achieve AEO, and
happily, I was able to say that I was 100% confident. Having acted as consultants for over 10% of all UK companies that have achieved
Miles Vartan concludes:
Peel Ports Group, one of the UK’s
AEO status, we knew how to link to the robustness of the systems
leading port operators, is the latest organisation we have navigated
Peel Ports already had in place; the Group’s commitment to making
through the process of securing AEO status. The decision to leave
changes where required and their determination to apply for and
the EU means the shipping industry will be in a state of flux for
some considerable time to come. Combine this with over 100 large ports of entry around the UK and authorities including HMRC
AEO certification brings a range of benefits to the applicant
and Border Force wanting to work with ‘trusted traders’ first
depending on the nature of their international trade operations
and foremost, AEO accreditation puts a company in an excellent
and the type of status applied for. These include a reduced risk
position to facilitate trade and to assist the UK with maintaining
score with HMRC, fewer physical and document-based controls,
secure and safe borders.
reduced financial guarantees, prior notification in case of selection for customs control, and access to mutual recognition agreements.
Peel Ports has successfully achieved AEO status for the following ports:
Clydeport Operations Limited, Port of Sheerness Limited, The Mersey Docks and Harbour Company Limited, The Manchester Ship Canal Company Limited’ and Great Yarmouth Port Company Limited.
WANT TO KNOW MORE? Further information can be found at vartanconsultancy.com
ABOUT VARTAN VARTAN specialises in compliance consultancy, risk management and quality standards. This includes health and safety, customs compliance & authorisations, Authorised Economic Operator (AEO), warehousing certifications and ISO standards. The team consists of experienced consultants, each with a wealth of practical knowledge in their respective fields. Their knowledge and expertise are applied to each clientâ€™s specific situation to ensure that we provide sustainable and robust solutions.
INDUSTRY NEWS 29 OCTOBER 201 019 9
DELTA CARGO PARTNERS WITH ROADIE TO BECOME FIRST U.S. PASSENGER AIRLINE TO OFFER
DOOR-TO-DOOR PARCEL DELIVERY NATIONWIDE S hipping a parcel from your own front door could not be
DASH Door-to-Door was created for time-critical shipments in
easier as Delta Cargo partners with Roadie, an Atlanta-
industries including medical, manufacturing, automotive, industrial
based same-day delivery service, to launch DASH® Door-
parts and more. When booking DASH Door-to-Door on deltacargo.
to-Door – an industry-first for a U.S. passenger airline. The 24/7
com, customers can easily get a dynamic price quote, with a single
pick-up and delivery service, from your business or home, is now
booking for flights with pick-up/delivery, as well as end-to-end
available from Atlanta to over 55 cities in the United States. The
tracking and real-time status updates to provide customers with
companies plan to expand the service to dozens more cities before
full peace of mind throughout the parcel journey.
the end of the year. DASH Door-to-Door pairs TSA-approved drivers with air cargo to create the fastest cross-country door-to-
With more than 150,000 verified drivers nationwide, Roadie already
door service available in the U.S., with competitive prices.
has the largest local same-day delivery footprint in the nation and reaches 89% of all U.S. households. Expanding that same-day footprint
The launch of DASH Door-to-Door is a game changer for Delta
coast-to-coast is the next milestone in the company’s growth.
Cargo, as anyone who needs to get a small parcel somewhere urgently can now have a same-day delivery, door-to-door service
Customers want what they want when they want it. This partnership
in the U.S., without having to travel to the airport. We have been
means we can deliver - whether it's across town or across the country.
working with Roadie since 2015 on the passenger side of the business
Roadie was first to market with an ‘on-the-way’ delivery service utilizing
and have seen great customer satisfaction with the transparency and
excess capacity in passenger vehicles already on the road. Expanding our
quality of the service. So, we wanted to continue this momentum
model into the belly of a 737 is just the latest step in realizing our vision
and bring this innovative product offering to our cargo customers.
to make same-day delivery faster, more efficient and more sustainable.
Matt Weisenburg, Director – Cargo Strategy and Alliances, Delta
Marc Gorlin, Founder & CEO, Roadie
WANT TO KNOW MORE? Further information can be found at deltacargo.com
DASH Door-to-Door is for packages less than 100lbs and less than
Since 2015, Roadie has been servicing Delta and its customers by
90 linear inches and is available to all customers. TSA Known Shipper
expediting the delivery of delayed baggage, without sacrificing its high
status is required to ship packages over 16oz and a streamlined
level of service for Delta customers. Since then, Roadie has expanded
registration is available directly on deltacargo.com. DASH Door-to-
its service from 12 cities in 2016 to more than 70 this year, in major
Door is available 24/7 and has a limited money back service guarantee.
metros like San Francisco to smaller markets like Fort Lauderdale.
We have used the DASH Door-to-Door Service several times now and plan to use it more often for critical same-day delivery of critical parts shipments to our customers. Setting up the shipment was simple. The feature is amazing, select the flight, select the Door-to-Door option, receive a package pickup schedule and the driver picks up the package at your location and just hours later our customer is up and running again! Great job Delta! Matthew Piercy, Technical Service Manager, RONCHI America
DELIVERY SERVICE IS AVAILABLE TO THE FOLLOWING 56 U.S. AIRPORTS:
Salt Lake City (SLC)
San Antonio (SAT)
Des Moines (DSM)
San Diego (SAN)
Fort Lauderdale (FLL)
San Francisco (SFO)
Fort Myers (RSW)
New Orleans (MSY)
San Jose (SJC)
Grand Rapids (GRR)
Santa Ana (SNA)
Oklahoma City (OKC)
St. Louis (STL)
Kansas City (MCI)
Washington DC (DCA)
Washington DC (IAD)
Las Vegas (LAS)
West Palm Beach (PBI)
Columbus ( CMH)
SURVITEC UPGRADES JACKET BUOYANCY 26 NOVEMBER 201 019 9
TO MEET PASSENGER VESSEL MARKET DEMAND FOR GREATER PERFORMANCE
urvitec has taken lifejacket safety and performance beyond
example, low buoyancy products may cause bobbing up and down
the regulatory requirement with the introduction of a
in a vertical position taking the airways closer to the water surface.
lifejacket range that has a minimum 150 Newton buoyancy.
Lifejackets with 150 Newton buoyancy help ensure the wearer floats in a safer position high above the waves, improving the chances of
The re-engineering of its existing Premier lifejacket range to increase
survival and increasing visibility.
buoyancy and comfort follows a growing trend across the cruise ship sector to increase lifejacket capacity on board.
These enhancements to the Premier Compact lifejacket were possible by increasing the buoyancy at the top of the lifejacket and
Mark Lutman, Survitecâ€™s Global Technical Sales Manager, LSA, said: Cruise ships typically carry substantially more lifejackets onboard
shaping the foam around the buckle, which also allows for easier, more compact stacking and stowing.
than the mandatory requirement, with lifejackets and lockers now located in all cabins, public areas, staterooms, assembly areas, and
Ten stowed adult jackets take up 0.182m3 of space compared to
embarkation points. While this additional capacity can take up more
the 0.300m3 area of ten original, 2010-designed Premier jackets.
space, operators have been looking at ways of improving safety without
To put this space saving into perspective, it was possible to ship a
detriment to lifejacket performance. Based on feedback from leading
recent order of 19,865 Premier Compact lifejackets in seven shipping
operators we have been able to increase buoyancy to a minimum 150
containers instead of nine. The adult version of the jacket has packed
Newton without increasing the overall size of the lifejacket.
dimensions of 440mm x 280mm x 146mm and is sized to fit a chest girth of 1,750mm. Crew and child versions are also available.
Nigel Parkes, Design Manager, Survitec, said:
international standards (ISO 12402-3) that sets 150 Newton as the
We are seeing a shift in lifejacket safety as part of the new era of
minimum buoyancy level for an adult lifejacket, which we believe is
large cruise ships. In the past operators have tended to conform to
the minimum buoyancy for a lifejacket to be used offshore. Research
the mandatory requirement but the sheer scale of the modern cruise
indicates that the level of buoyancy has a direct correlation with a
ships means that it takes time to move from one place to another
lifejacketâ€™s self-righting capability. The amount and position of that
resulting in operators ordering in excess of 15,000 lifejackets to enable
buoyancy will also determine a correct floating position in water; for
lifejackets to be strategically placed around the ship,
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INDUSTRY NEWS 25 NOVEMBER 201 019 9
MIREKS SHIPPING &
THE FELLOWSHIP OF THE FREIGHT
ver since its establishment in 2004, Mireks Shipping stayed
A key figure in the implementation of Mireks Shipping’s beliefs and one
true to its principles for reliability and professionalism. As
of the moving forces behind its steady uprise in the industry is its Chief
a part of Extrans Holding, the company offers a vast variety
Executive Officer Mrs. Nadezhda Nikova, who joined the company
of shipping services and keeps an extensive network of partners
in its early beginnings. Dedicated to the logistic business since 2002,
throughout the whole world. But in addition to its impressive
she is a graduate of Business Logistics at the University of National
portfolio of trusted customers, Mireks Shipping has achieved success
and World Economy and currently serves as a board member at the
in more ways than one.
Bulgarian Forwarders Association (BFA). Not only, she is one of the few people in Bulgaria certified as ADJUSTER, with rights provided by
Over the years, the company expanded its horizons far and wide
Art. 302 of the Merchant Shipping Code of the Republic of Bulgaria.
and it now operates with 2,500 partner offices with a coverage of 180 countries around the globe. Customers could choose between
BFA’s Chairman Mrs. Miriana Kalcheva is another impactful figure in
ocean, air and land transportation for their goods, while still
the company’s profile. In addition to her being a shareholder at Mireks
benefitting from Mireks Shipping’s budget-friendly solutions such as
Shipping, she serves as a Board member at the Bulgarian Chamber of
their combined cargo option.
Commerce and Industry (BCCI) and is the Chairman of the Expert Committee on Motor Vehicles, Ships and Aircraft and Transport
And because personalized approach is one of the key factors behind
Services in The National Agency for Vocational Education and Training.
the company’s steady bond with its customers, the team of experts
Mrs. Kalcheva is also Vice Chairman of the Professional Association
at Mireks Shipping always works at their client’s best interest.
of Mediators in Bulgaria (PAMB). Because of her accomplishments
Their job is not simply to determine the best route and means of
she was included in Who's Who in the 21st Century, First edition
transportation based on the desired time, the nature of the cargo
2002, International Biographical Centre Cambridge, England and
itself and the client’s wishes, but to ensure transparence and safety
International Who's Who of Professional and Business Women, Ninth
throughout every step of the process.
edition 2003, American Biographical Institute, Inc.
WANT TO KNOW MORE? Further information can be found at mireksshipping.com
But even Mireks Shipping’s youngest and least experienced team
The services which Mireks Shipping offers include, but are
members are a force to be reckoned with. At only 22 years of age,
not limited to...
Lena Todorova became a silver medalist in the field, which only comes to prove that innovation and flexibility are always valuable in
• Full global coverage
an ever-challenging industry such as logistics. Lena’s success came
• A diversity of transportation modes including ocean,
earlier this year during the international skills competition “The Belt
air, multimodal and land
and the Road” in Chongqing, China, where she managed to earn a
• Customs brokerage
silver medal in the freight forwarding category. Her achievement was
• Temperature-controlled transportation and storage
a brilliant success not only for Mireks Shipping, but for her country
as well, since this is the first award to have ever been received by a
• Door to door shipments
Bulgarian national in the field. During her participation in the event,
• Value- added services
which took place from 27th to 30th May, participants in the freight
• Cost-effective logistic solutions
transportation category were challenged to tackle timed tasks
• Fast and on-time delivery
such as supply chain design, transportation management, customer
• Personalised solutions depending on the case
acquisition, client complaint management and other industry-specific specialties. Yet, despite the overwhelmingly positive results which
With its team of professionals, and its trustworthy company
the other participants in the freight team demonstrated, Lena’s
policy, Mireks Shipping works with corporate entities and
outstanding performance shined in silver with the soaring pride of
private individuals both on a local and on an international
a whole nation.
scale, ensuring professionalism and transparent conditions. More information about the company and its services is
Throughout its 15 years on the market, Mireks Shipping has
available online at www.mireksshipping.com
managed to establish its own direct LCL (Less than Container Load) service center in Northeast Asia and to become part of
The Mireks Shipping team is open to discussions and potential
the Bulgarian Industrial Association (BIA), the Bulgarian Chamber
business inquiries at either of the following addresses:
of Commerce and Industry (BCCI) and the Bulgarian Forwarders
Association (BFA). Its steady profile has caught the attention
of many reputable businesses who decided to put their trust into Mireks Shipping, and now among its customers are brands and companies such as Ideal Standard, Bergner, Hyundai Heavy Industries, Sumup, Zobele, Evolet, UCB Cast Profile, STS Medical Group and many others.
INDUSTRY NEWS 3 DECEMBER 201 019 9
PORT OF IPSWICH CELEBRATES
NEW PARTNERSHIP MILESTONE WITH METSÄ WOOD UK T he Port of Ipswich has celebrated a major new milestone
ABP also provide port services to the wider Metsä Group in the
in its partnership with Metsä Wood UK, a Finnish timber
ports of Hull and Swansea.
company, by handling its first shipment of 2,000m3 of
timber as part of a new service launched by the port for its customer. This follows Metsä Wood’s announcement of the opening of its
newest UK terminal, located in Shed 10 at the Port of Ipswich, earlier this month. The new terminal specialises in receiving, storing and distributing a range of wood products from the Ipswich facility to customers in the South of England. We are looking forward to working with ABP to ensure that our customers continue to receive the smooth, high quality level of service that they already know and expect. Matti Pajula, Managing Director Metsä Wood UK Commenting about the project, Paul Ager, ABP Divisional Port Manager – East Coast, said:
This new service represents a new
chapter in our partnership with Metsä Wood UK and builds on a long-standing relationship in the port of King’s Lynn. We are therefore pleased to extend our cooperation to a new ABP port here in Ipswich and we look forward to helping Metsä Wood UK deliver a successful new service to their customers in the south of England.
WANT TO KNOW MORE? Further information can be found at abports.co.uk
ABOUT ABP EAST ANGLIA
With the support of its customers, ABP’s Ports of East
ABP is the UK’s leading ports operator with 21 ports and
Anglia, King’s Lynn, Lowestoft and Ipswich contribute £360
other transport related businesses creating a unique national
million to the UK economy every year, supporting 3,700 jobs
network capable of handling a vast array of cargo.
in the region and 5,300 jobs nationally. • ABP’s East Anglia ports handle more than 3 million tonnes of cargo every year
The company contributes £7.5 billion to the UK economy
• Ports in East Anglia handle over 2 million tonnes of agribulks and 170,000 tonnes of timber annually
programme promises to further increase our contribution to
• The Port of Ipswich is the UK’s leading export port for agricultural products
every year and supports 119,000 jobs. Our current investment regional economies around the UK. ABP... • • Handles over 1.5 million vehicles every year • • Generates around one quarter of the UK’s rail freight • • Has 1.4 million square metres of covered storage • • Has 1,000 hectares of open storage • • Handles around 90 million tonnes of cargo each year • • Owns 5,000 hectares of port estate • • Has 87km of quay Our five-year investment programme across the group is worth £1 billion. Our investment is designed to respond to the needs of our customers whose business relies on our ports for access to international and, in some cases, domestic markets.
INDUSTRY NEWS 28 OCTOBER 201 019 9
RHA WINS FIRST LEGAL BATTLE IN
MULTI-BILLION POUND FIGHT AGAINST EUROPEAN TRUCK CARTEL T he Road Haulage Association has just won its first legal
This is a very important milestone in what may prove to be a
battle to secure compensation for truck operators who
lengthy journey to recover compensation rightfully owed to truck
suffered financially as a result of the unlawful price-fixing
operators. The RHA is delighted that the Tribunal has recognised
cartel involving the major European truck manufacturers.
the ability of the RHA as a “well-established trade association” to bring this collective claim, while at the same time rejecting outright
The Competition Appeal Tribunal (CAT) agreed entirely with the RHA that
attempts by the truck manufacturers to stifle the RHA’s claim at the
its funding arrangements and the provisions of its insurance documents are
outset. We are fully committed to seeing this process through to
fit for purpose and will entitle the RHA to proceed with its collective claim.
the end and it is a real achievement to have had such a clear victory at this early stage in the proceedings.
The truck manufacturers, which the Tribunal confirmed had already been found to have participated in the cartel between 1997 and 2011, had tried to persuade the Tribunal that the RHA’s funding arrangement was contrary to legislation outlawing certain funding practices in the claims management field and that the Association did not have sufficient funding in place to bring the claim, and that the RHA did not have adequate legal insurance. However, the Tribunal rejected all of these arguments and sided squarely with the RHA.
Richard Burnett, CEO, RHA
WANT TO KNOW MORE? Further information can be found at rha.uk.net
by the major European truck manufacturers
(CPO). That order will entitle the RHA to
from 1997 to 2011. The European Truck
bring the collective claim on behalf of the UK’s
afterwards to the present day. The claim also
manufacturers (DAF, Daimler/Mercedes,
road haulage industry. There are two parts to
covers new and second-hand trucks.
Iveco, MAN, Scania, and Volvo/Renault)
the process of applying for a CPO. First, it is
were found guilty of violating EU competition
necessary to persuade the Tribunal that the
rules by the European Commission in 2016
class representative can be authorised to bring
and 2017 and fined over £3 billion in total.
the collective claim (the authorisation part) –
Over the 14-year period, the manufacturers
this includes examination of the funding and
at senior level fixed truck prices, agreed
insurance arrangements the proposed class
the cost that truck purchasers should be
representative has put in place. Second, it is
charged for emissions technologies (Euro 3,
necessary to persuade the Tribunal that the
trucks registered in the United Kingdom.
4, 5, and 6), and delayed the introduction of
claims proposed for inclusion in the collective
more fuel-efficient emission technologies.
proceedings are eligible to be brought in
The RHA is bringing a group or collective claim against DAF, Iveco, and MAN to secure f inancial
compensation for truck operators because of the illegal price-fixing cartel engaged in
The RHA launched its collective claim in July 2018. The RHA cannot bring the collective claim as of right
but must first apply to the Competition Appeal Tribunal for a collective proceedings order
collective proceedings (the certification part).
The RHA’s proposed collective claim covers all trucks over 6 tonnes of any make and not just the makes
of trucks owned by the cartel members. The RHA is claiming for trucks sold both during the cartel period (1997 to 2011) and
The RHA’s claim relates not only to trucks purchased or leased in the United Kingdom but also to
trucks purchased or leased in other European countries provided the operator belongs to a group of companies that purchased or leased
UK Trucks Claim (UKTC) is also seeking to bring a collective claim on
many manufacturers, and was extensive in
appeal to the Supreme Court and the Supreme
and leased to the current day, (c) trucks
scope. Indeed, the Tribunal pointed to the
Court’s judgment in that other case may impact
purchased and leased outside the UK, and
European Commission’s comment that the
on how the Tribunal approaches the RHA’s
(d) additional fuel costs caused by the cartel.
cartel participants accounted for 90% of all
CPO application. The Supreme Court will
medium and heavy trucks sold in the EEA
hear the appeal in the other case in May 2020
over the 14-year period of the cartel.
and give judgment a few months afterwards.
The Competition Appeal Tribunal in its 28 October 2019 judgment conf ir med
manufacturers had already been found to have participated in a cartel and that the cartel was long in duration, involved
The Tribunal has now ruled in favour of the RHA on the first part of the RHA’s CPO application. The second
behalf of truck operators. UKTC
does not appear to have any claimants signed up to its proposed claim at this point in time. Moreover, UKTC’s claim is less extensive
part of the CPO application process is being
than the RHA’s claim as it does not cover
delayed because another CPO application is on
(a) second-hand trucks, (b) trucks purchased
The RHA would therefore expect the second part of its CPO application to be heard by the Tribunal around October 2020 with judgment following a few months afterwards.
The RHA expects the claim to run for several years but is confident that compensation will be awarded
in due course.
For exceptional multi-model logistics:
Call: 0161 272 8989 www.allseasglobal.com 22
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BRISTOL ‘PAY-TO-POLLUTE’ ATTACK CHARGES BUSINESS C 6 NOVEMBER 201 019 9
harging hauliers to enter a clean air zone (CAZ) in Bristol will put
We all want to breathe clean air but hitting firms with
firms at risk, warned the Road Haulage Association. All lorries
punitive, pay-to-pollute charges isn’t a credible way to get
face bans from a number of main roads and pre-Euro VI trucks
us there. Given that it takes 12 large vans to carry the same
will face £100 daily charges in plans Bristol City Council is submitting to
load as a single 44-tonne lorry it stands to reason that pricing
the Government. But the Association warned that the charging scheme
trucks out of Bristol could spark an increase in congestion
will force firms with lorries registered as late as 2013 to choose between
and poor air quality.
prematurely replacing their fleets, paying the crippling charges or going out of business. The RHA’s policy advocate for environment and regulation,
He slammed council chiefs’ plans to impose the 24/7 lorry
Chris Ashley dubbed Bristol’s plans as punitive and said a phased approach
ban – misleadingly called a 'weight restriction' – in key city
to CAZ charging which focuses on the oldest, most polluting vehicles would
centre streets as impractical and inappropriate.
more likely improve air quality whilst safeguarding local businesses.
etter refuge areas and clearer signage would make smart motorways safer, says the Road Haulage Association.
The recommendations are two measures the Association says the Government must adopt amid concerns about safety on the network. RHA chief executive, Richard Burnett says that smart
MAKE SMART MOTORWAYS SAFER 28 OCTOBER 201 019 9
motorways have improved journey times but concerns linger about confusing signage and inadequate refuge areas.
Motorways are still our safest roads and we want to keep them
that way, but smart motorways are not as safe and reliable as they should be. We need larger
and more frequent refuge areas on the network and better use of signage to ensure drivers understand when hard shoulders are closed to active running.
TW A N ER T W P X L SH
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INDUSTRY NEWS 5 NOVEMBER 201 019 9
ETIHAD CARGO LAUNCHES
STATE-OF-THE-ART CARGO CONTROL CENTRE E tihad Cargo, the cargo and logistics arm of the Etihad Aviation
flights. Etihad Cargo’s CCC team enjoy several large screen displays
Group, has taken its data-driven digitalization journey
equipped with advanced software algorithms and processes which
another step forward with the launch of its state-of-the-art
alert them of issues that may impact customer shipments, and
Cargo Control Centre (CCC) at its head office in Abu Dhabi.
provides them with unique tools to resolve any such 'irregularities' or service recovery matters, ultimately allowing Etihad Cargo to
Launching a year after Etihad Cargo embarked on a far-reaching
increase its Cargo IQ metrics, an IATA initiative to set an industry
digital transformation strategy, the CCC today becomes the “nerve
measure through which any airline is measured by its percentage of
centre” for real-time monitoring, tracking and active management
shipments that are delivered as planned.
of all shipments, flights, and UAE road feeder services in an effort to enhance Etihad Cargo’s 'delivery as planned' or DAP promise to
Through the CCC, Etihad’s cargo flows, departures and arrivals
across the network can today be monitored 24 hours a day, with a heavy focus on special products that are most sensitive to schedule
As our latest digitalization initiative, the Cargo Control Centre
variations and disruptions. In addition to its air shipments, Etihad
shifts our modus-operandi from a historically reactive model, to a
Cargo is now also able to monitor in real time all of its road feeder
truly proactive service delivery machine that strives to maintain the
services across the UAE, and the new center is enabled with the
service delivery promise and support customers’ needs every step
requisite technology to expand this real-time road feeder service
of their shipment journey.
oversight to more than 100 lanes in Europe and the Americas over
Andre Blech, Head of Operations and Delivery. Etihad Cargo
the coming months.
The centre’s core technology platform builds on Etihad Cargo’s
In a second phase, Etihad Cargo plans to add further functionality to
booking and reservation system SPRINT by introducing key “always-
the CCC to allow monitoring of its Quick Ramp Transfer shipments
on” tracking functionalities. These include shipment planning and
at its Abu Dhabi International Airport HUB, providing instant alerts
performance monitoring across its five dedicated freighter aircraft
on potentially problematic connections and allowing the customer
as well as bellyhold shipments across more than 250 daily passenger
service team to pro-actively take immediate corrective action.
WANT TO KNOW MORE? Further information can be found at etihadcargo.com
Separately, Advanced Cargo Information (ACI) monitoring, which
By implementing data-driven technology and harnessing the ever-
sends automated alerts on custom conflicts to minimize the time
changing digital landscape, we have created a customer-friendly
spent checking individual shipment documentation, will be configured
software that provides our team with market leading tools to
on 10 of Etihad Cargoâ€™s busiest routes by the end of the year which
better serve our customers when they need it most. This is yet
will support timely clearance of shipments at destination.
another step in the continuous evolution of Etihad Cargo to become a digitized air cargo carrier of choices. Rory Fidler, Head of Technology and Innovation, Etihad Cargo FORWARDER magazine
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INDUSTRY NEWS 3 DECEMBER 201 019 9
CARGO IQ CERTIFICATION C argolux Airlines International S.A. is pleased to announce
Cargolux continuously monitors and assesses its procedures and
that it successfully renewed its Cargo iQ certification for
policies to ensure quality service for its stakeholders. As an airline
the next 3 years. The Cargo iQ audit ensures that the
with a global network and an international customer base, it is
company complies with Cargo iQ standards and contributes to the
crucial for Cargolux to ensure efficient service. Service excellence
seamless transportation of air cargo in the supply chain.
and efficient processes are central to Cargolux’s philosophy and certifications such as this one ensures the highest standards are
Cargo iQ is an IATA-interest group comprising airlines and
applied throughout the transport process.
forwarders that aims at improving the work processes throughout the transport journey from shipper to consignee. The objective
initiative, Cargolux takes the issue of seamless shipment transit
ABOUT CARGOLUX AIRLINES INTERNATIONAL
very seriously and strive to enhance transparency and cooperation
Cargolux, based in Luxembourg, is Europe’s leading all-cargo
within the process.
airline with a modern and efficient fleet composed of 14
is to implement processes, backed by quality standards that are measurable and supported by data. As a founding member of the
Boeing 747-8 freighters and 16 Boeing 747-400 freighters. The The Cargo iQ re-certification reflects Cargolux’s engagement
Cargolux worldwide network covers over 75 destinations
towards an efficient supply chain. Franco Nanna, Director Global
on scheduled all-cargo flights. The company has more than
Logistics Services explains:
Cargolux has been committed to the
85 offices in over 50 countries and operates an extensive
Cargo iQ project since the very beginning and has been actively
global trucking network to more than 250 destinations as
involved in the development and implementation of improved
well as full and part-charter services. Cargolux also offers
business processes. We are proud to have achieved the Cargo iQ
third-party maintenance at its modern two-bay maintenance
re-certification, a testament to our engagement in the establishment
hangar in Luxembourg. The company is specialized in B747
of a smooth and seamless logistics chain.
line and hangar maintenance up to and including C-Checks. It offers a range of specialized maintenance services and holds line maintenance approval for 777 aircraft. The Cargolux Group employs over 2,000 staff worldwide.
WANT TO KNOW MORE? Further information can be found at iagcargo.com
AG Cargo has announced that it has successfully trialled
best possible service. We have more exciting new technology
autonomous drone technology within its warehouse facility in
tests and trials in 2020 that will help change the way our industry
Madrid. Designed around the automation of freight checks, the
approaches some age-old problems.
technology will help improve efficiency and reliability of its operations.
Carly Morris, Head of Innovation, IAG Cargo
Conducted using technology developed by drone software start-up
Two separate trials have now been successfully completed by IAG Cargo
FlytBase, the trials come after IAG Cargo found it was spending
which saw the FlytBase developed technology complete tasks including:
an average of 6,500 hours each year recording the barcodes and location data of freight across their individual warehouses.
• Drone autonomously navigates across multiple racks by flying over the top
Due to the drones' use of the 3D space, degree of autonomy, and continuous advancement in intelligent automation software, IAG Cargo identified a viable solution to increase accuracy within the warehouse.
• Drone accurately detects and reads AWBs and identifies empty slot locations • Drone automatically returns itself to charging dock for self-charging.
We are continuously looking for solutions to increase the efficiency and accuracy of our logistical operations, so we are
There will be a continuation of testing of certain elements of the
delighted that the trials with FlytBase have been successful so far.
drone operation early next year in order to make improvements on
Watching our autonomous drone take off, navigate our warehouse,
what has already been achieved.
collect valuable location and barcode data, and then return itself to an origin point for self-charging is an incredible sight, and shows the huge potential drones have in the aviation and logistics sectors. This trial is only one aspect of IAG Cargo’s continuous programme of innovation and investment which changes how logistics works,
FlytBase is an enterprise drone software company whose mission is to help businesses automate and scale drone operations.
challenges the status quo and ensures our customers receive the 4 NOVEMBER 201 019 9
IAG CARGO SUCCESSFULLY TRIALS
AUTONOMOUS DRONE TECHNOLOGY
WANT TO KNOW MORE? Further information can be found at portoftyne.co.uk
11 NOVEMBER 201 019 9
PORT OF TYNE FUND TO
UNCOVER STORIES OF SHIP-BUILDING COMMUNITY’S PAST A volunteer-led charity, which curates a web-based 20th
We are delighted to support this digital heritage project, which
century history archive reflecting local life in North
has wide-ranging benefits for the community in which we operate.
Tyneside – as told by those who lived, worked and
Remembering the Past, Resourcing the Future will provide training
played there – has received a funding boost from the Port of Tyne
opportunities for volunteers, and seek to reduce isolation in
Community Action Fund at the Community Foundation.
residential care homes. It’s a wonderful project that we hope will contribute to a stronger community in North Tyneside.
'Remembering the Past, Resourcing the Future' exists to capture stories that are in danger of being lost, and the funding will enable
Elaine Holdsworth, Senior Philanthropy Advisor at the Community
volunteers to focus on adding valuable information about the ship-
Foundation Tyne & Wear and Northumberland, said:
building industry to its collection.
the Past, Resourcing the Future will create a lasting legacy of stories and
anecdotes that will benefit the wider community. Funding from the Over a period of six months, a team of skilled volunteers will
Port of Tyne Community Action Fund at the Community Foundation
work to collect, archive and disseminate the stories of twelve
will capture stories that could otherwise have been lost.
people living in North Tyneside. Contributors will be interviewed using digital recorders to collect their memories; the emerging
The grant of £1,950 from the Port of Tyne Community Action Fund in
recordings, together with any photographs or documents loaned
association with the Community Foundation will support the project with
by the contributor, will then be prepared for digital use by a team
volunteer training in interview techniques, the production of sound files,
of technical volunteers, before being displayed on Remembering the
archiving and digital production costs, as well as contributing towards a
Past, Resourcing the Future’s dedicated website. Contributors will
celebration event for those who have contributed their stories.
receive digital copies of their recordings and written transcriptions as a way of saying thank you for their involvement.
Since 2007, the Port of Tyne has donated almost £500,000 in grants through the Community Action Fund at the Community Foundation. Recently,
Heather Coltman, Group Legal & Insurance Manager at the Port
grants totalling £18,480 have been awarded by a panel of Port employees
of Tyne, who chairs the Port’s Community Action Fund panel, said:
who meet to review applications and award community grants.
orce measurement equipment manufacturer Straightpoint
(SP), a Crosby Group company, has launched the Subsea
makers, or aquaculture professionals, might have had to engage in
Link, a standard product for applications up to 2,000m
lengthy dialogue with a load monitoring specialist to acquire an
(6,562 feet) beneath the water’s surface.
Until now, oceanography and navigation project decision
engineered solution that might arrive on site many weeks down the road. With the Subsea Link, they can effectively source an ROV load
The product can be rigged with Crosby’s remotely operated
shackle as they would any other standard product in our portfolio.
underwater vehicle (ROV) shackles (tested to the same depths) and the company’s Trawlex shackle range, amongst others. The IP68 /
Renewable energy and offshore personnel will be among those to
NEMA 6P-rated Subsea Link also boasts components from SubConn,
note the Subsea Link’s construction from 17-4PH stainless steel and
a specialist manufacturer of pluggable electrical connectors to the
resistance to saltwater, temperature variations and the incredible
demanding underwater industry.
water pressure experienced at such sea depths. As stated, it can be handled and rigged via an ROV where a location may be inaccessible
SP staged a soft launch of the product at this month’s (October)
or it deemed cost-prohibitive to use divers. Several output options
Offshore Energy Exhibition and Conference (OEEC) in Amsterdam,
are available: mV/V to the SP Handheld plus, 4-20mA or 0-10v analog
where attendees noted its potential in subsea and submersible
to a PLC or data-logger; and the multi operation survey system
projects where accurate load monitoring is required. However, the
(MOSS), RS485 or an integral data-logger, powered by an internal
advantages of a standard product where a fully engineered solution
battery all located with the load cell itself.
has been the only option to date will endear the concept to a much wider audience.
SP worked closely with the local Portsmouth University, where a testing laboratory supports diving and underwater engineering courses. Ayling
David Ayling, global business development director for load
The benefits were twofold in that we were able to utilise the
monitoring solutions, said:
There will be existing distributors
world-class, underwater testing facilities, which principally replicated
and end users of SP equipment that will encircle the product but we
the extreme water pressures at depth; and students could engage with
anticipate interest from specialist equipment and service providers
a real-life product that will add safety and efficiency to the operations
who might not have already considered the benefits of such a
that they may one day be responsible for.
solution, based on the technological advancement that we have been able to pioneer in the offshore and subsea sectors.
SP’s Subsea Link is available with immediate effect.
31 OCTOBER 201 019 9
SUBSEA LINK FORWARDER magazine
AND BEST WISHES FOR 2020 FROM EVERYONE AT TRANSAID Thank you to all of our corporate partners, supporters and fundraisers for everything you’ve done for Transaid in 2019! With your backing, our projects are helping to transform lives through safe, available and sustainable transport. WITH SPECIAL THANKS TO:
for generously donating this advert.
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FIELD OFFICERS SUPPORTING RURAL SECONDARY SCHOOLS RECEIVED MOTORCYCLE TRAINING IN SIERRA LEONE
PROGRAMME FOCUSING ON TWO AND THREE WHEELER ACCESS AND SAFETY IN GHANA, KENYA TANZANIA, UGANDA AND DEMOCRATIC REPUBLIC OF CONGO
34 POLICE OFFICERS RECEIVED POST-CRASH CARE
TRAINING IN UGANDA
PRIMARY SCHOOL CHILDREN EDUCATED ON ROAD SAFETY
MANUAL FOR TRAINING
MOTORCYCLE TAXI RIDERS IN SUB-SAHARAN
UK registered charity no. 1072105
Patron HRH The Princess Royal FORWARDER magazine
INDUSTRY NEWS 12 NOVEMBER 201 019 9
SAINSBURY’S VAN DRIVER CROWNED
HERO OF THE YEAR 2019
van driver who saved a motorist trapped in a burning car
Mr Marriott comments:
I am over the moon to be crowned Hero
after a high-speed crash in Huddersfield has today (12
of the Year at the Van Excellence Honours Lunch. The support and
November 2019) been recognised with a national award
recognition I have received from both the local community and my
at FTA’s 2019 Van Excellence Honours Lunch. Kevin Marriott, a
colleagues since the incident has been very touching; this award
Sainsbury’s delivery driver, was presented with the Hero of the
truly is the icing on the cake. I would like to thank my team for
Year award at a glittering ceremony at Hyatt Regency Hotel in
nominating me for this award; I am so pleased my actions helped
Birmingham, sponsored by Mercedes-Benz Vans.
to save a man’s life. I've been driving for Sainsbury’s for about five months but been with the company for approximately 4.5 years. I'm
In autumn 2019, a motorist crashed his car at high speed into a lamp
from Huddersfield living in the area of Holmfirth and the best part
post in Fenay Bridge, West Yorkshire; his engine subsequently burst
of our job is our customers, getting to meet so many wonderful and
into flames, leaving the driver trapped inside the burning vehicle. Upon
different people in our community.
coming across the scene, Mr Marriott used his fire extinguisher from his cab to hold back the flames; when it ran out, he raced to a nearby
The awards, also sponsored by AA, Bott, Brigade Electronics, Hertz,
pub, grabbed more extinguishers, and continued to fight the flames
Lex Autolease and Quartix, celebrate the businesses and individuals
until firefighters arrived. On arrival, firefighters cut the motorist out
leading the way in excellence and setting a high standard for others
of the vehicle and Mr Marriott was praised for his brave actions. Andy Eccles, Head of Fleet, Mercedes-Benz Vans UK Ltd adds: Kevin Green, Director of Marketing & Communications at FTA, which
According to the Collins English Dictionary, a hero is defined as a
administers the Van Excellence scheme, comments:
The Hero of
person distinguished by exceptional courage, nobility and fortitude,
the Year award recognises and rewards the van drivers who go above
and those words are truly fitting for the selfless actions taken by
and beyond the call of duty. Mr Marriott, who fought off flames to save
Kevin Marriott. While his employers are quite rightly proud of him,
a motorist trapped in a burning car, showed unbelievable ingenuity,
I know the entire van community will be immensely proud of him
bravery and perseverance in the face of adversity. While van drivers
too, as he has proved that brave, hard-working and committed van
play a vital role in our society, too often their contributions are
drivers are absolutely at the heart of our country, keeping businesses,
undervalued; Mr Marriot is a shining example of how they can be some
and indeed lives, moving every single day. Kevin really is a hero and
of the most hard-working, dedicated and selfless people in the UK.
wholeheartedly deserves this recognition.
WANT TO KNOW MORE? Further information can be found at fta.co.uk
For more information on Van Excellence please visit http://www.
Administered by FTA, the leading organisation in UK logistics, Van
vanexcellence.co.uk, email firstname.lastname@example.org or call 03717
Excellence was created in 2010 to promote the safe operation of
11 22 22.
vans, represent the interests of the sector, and celebrate operators demonstrating excellent standards. Central to the scheme is the Van Excellence Code, a set of minimum best practice standards all van operators should aspire to achieve, covering safety, efficiency and sustainability. FORWARDER magazine
INDUSTRY NEWS 1 NOVEMBER 201 019 9
MITIGATING RISK FROM
COMMON DRIVING INFRACTIONS T he high frequency of road accidents makes driver safety one
of the biggest challenges fleet managers face each day. In the
Drowsy driving due to fatigue, illness, or other conditions led to
US alone, 6 million car accidents every year happen every year,
72,000 crashes, 44,000 injuries, and 800 deaths in 2013. According
with more than 40,000 motor vehicle accident-related deaths in 2017.
to a report by the Center for Disease Control, drivers who are at risk of drowsy driving include those who work long shifts, do not
The stats on individual crashes are just as shocking. A report by the
get enough sleep, have untreated sleeping disorders, use medication
Occupational Safety and Health Administration (OHSA) found that
that causes drowsiness, or are overworked.
vehicle crashes can cost employers between $16,500 and $74,000 for each injured driver.
Intoxication The CDC puts the death toll of alcohol-related driving crashes at
10,497 in 2016 alone. In addition to the risks posed by drunk driving,
Distracted driving refers to any behavior that takes a driver’s attention
narcotics were also found to be involved in about 16% of motor
off the road. This could include texting, making a phone call, eating,
talking to a passenger and looking off the road, or drowsiness. Speeding According to a report by the National Highway Traffic Safety
Speeding is one of the most common causes of fatal road accidents. A
Administration (NHTSA), distracted driving accounts for 16.7
study by the National Transportation Safety Board (NTSB) showed
percent of drivers who contributed to road accidents. Accidents
that speeding caused 112,580 deaths between 2005 and 2014..
caused by distracted driving claimed 3,166 lives in 2017. Mitigating driving risks As the following statistics by the National Safety Council show,
Driving risks will always be present in a driver’s transport cycle;
texting is the most common distracted driving behaviors. Texting
however, some of them can be mitigated with preventive measures in
while driving accounts for up to 390,000 injuries and up to 25% of
place. Since liability claims and damages are suffered by the company,
accidents annually. It is also 6 times more likely to lead to accidents
not the driver, the onus lies with employers to ensure that accidents
than drunk driving, because it takes a driver’s attention off the road
are avoided. Some ways to ensure safe driving include:
for up to 5 seconds.
Training drivers to avoid risky driving behaviours
Companies should have policies that highlight the negative effects
driver safety technology
of these driving infractions, such as accidents which could lead to
The world of driver safety has evolved, leading to the
death, injury, and liability claims. Each driver should be mandated to
adoption of technological tools that aid drivers and fleets
sign this policy and adhere to it at all times. Rules prohibiting these
in mitigating risks. Several of these tools combine emerging
risky behaviors should be displayed around the workplace to serve
technologies such as artificial intelligence, machine learning
as a reminder.
and big data to provide insights to drivers. Their functions span data collection and analysis, video recording, vehicle-to-
Reducing the drivers’ workload
vehicle communication, and accurate vehicle fault diagnosis.
In addition to training, drivers should be given adequate rest periods between shifts to avoid fatigue or drowsy driving. Many drivers who
Data analysis is also necessary because it tells you how
work long shifts show signs of fatigue with effects similar to those
past data is relevant to future events.
of drunk drivers. Final thoughts Introducing a driver rewards system
Driving infractions are responsible for a significant
Recognize and reward good drivers. A common model is the
number of motor vehicle accidents annually which cost
leaderboard/rating system in which drivers score points for good
employers millions of dollars in damages. Infractions such
driving which add up over time. You could raise the stakes by
as distracted driving, intoxicated driving, speeding, and
encouraging drivers to score a certain number of points to earn a
drowsy driving, account for the most crashes.
reward. This reward could be a bonus, tuition reimbursement, extra paid time off, or other benefits.
Fortunately, these behaviors can be prevented through driver training, the introduction of policies, rewards
Correcting infractions as they occur
systems, and the use of technology.
Another way to reduce the occurrence of driving infractions is to correct drivers with penalties. These penalties can range from losing
This article originally appeared on netradyne.com
driver points to taking serious disciplinary action.
MEET THE TEAM ...A CHAT WITH THE OCEAN MANAGER AT CORY LOGISTICS
TERESSA HARDING. OCEAN FREIGHT MANAGER
How long have you been with Cory and when did you start? 11 amazing years this year, having joined in September 2008.
What are you responsible for now? What actual working roles do you fulfil? Itâ€™s a wide remit that covers a lot of ground and a lot of shipments. I oversee the carriers service (alongside the
What is your position now and what were your previous positions within the business?
procurement manager) as well as all commercial aspects of the import and export department â€“ the relationships with the clients
I started as a documentations clerk in the busy export department
and our suppliers. Overseeing the actual import and export
and then progressed to export supervisor. After a few years I was
departments. Luckily, we have great teams in each department
further promoted to export customer services manager and then
and so this brings confidence and trust not just for me but, more
export manager. Recently, just before we moved to our new Ipswich
importantly, for our customers.
office I was delighted to be promoted again and am now the group ocean freight manager.
What changes do you foresee within ocean freight over the next 5–10 years?
What kind of goods do you handle and what is the strangest cargo you’ve handled?
That does depend on what deal we come away with when Brexit
Anything and everything. Foodstuffs can be a challenge but
finally happens (or not, as the case may be). Essentially, we’re as
rewarding and we’ve freighted some very expensive cargo which I’m
ready as we can be and are prepared for most changes and outcomes.
not sure I can mention (unless you sign the Official Secrets Act)!
I do see a more digitised approach throughout the industry – from bookings and cargo tracking to paperwork – offering instant visibility and a quicker process for all our customers.
How do you spend your downtime? Netball! My husband is a netball widow! I’m an East Region umpire as well an umpire in my local South Suffolk league, spending
How has ocean freight changed in recent years and what makes the CORY service stand out? Our choice of carrier has diminished with alliances being formed.
lots of time ensuring that teams can play their matches during the week and also at the weekend. And to be overly honest, I enjoy the occasional G&T.
We have always been known for our excellent customer service and of a standard that impresses our customers: listening to what their
What have you learned in your career that you'd pass on as key advice to a younger you?
true 'wants & needs' really are and providing them with a tailored
Work hard, play hard and be nice. That, and always check, double
we still maintain that today. We still rely on ensuring our service is
service that reflects their brief. Relationships remain key, along with
check and triple check!
listening and taking pride in your work.
What do you most enjoy about your day-to-day role and what provides you with the most satisfaction?
Have you travelled with or for work and, if so, where did you go? Any memorable stories you can share? I have travelled to India, throughout Europe and the USA
The variation of duties each day is what I enjoy as no week is the
(east and west coast). India was amazing; a real eye opener and the
same. We all work long hours and take pride in our work and that
first time I went I had to remain in my hotel as there were riots in
in itself is rewarding. Most of all, I probably enjoy problem solving in
the local places of worship, meaning it was unsafe to travel to the
a fast-moving environment.
office. It wasn’t all that bad as I worked by the pool instead!
GRANGE SHIPPING CELEBRATES
range Shipping are an independent freight forwarder
We understand how frustrating it is to be running a business and
established in 1979. They provide all the services one
to be uncertain about how trading conditions will be aﬀected after
would expect of a 3PL – road, sea and air freight – as well
Brexit. All of the team have been working hard to maintain an of the
as a range of supporting services including ERTS, warehousing, port
minute picture based on the information coming out of government
agency, chartering and customs clearance.
and of course from our industry contacts. It’s a challenge and at times it’s diﬃcult to obtain concrete answers to the most pertinent
This year marks the company’s 40th anniversary and is arguably one
questions, but we believe that as a company on the ‘front line’ of
of the most interesting times in the history of the business.
shipping and with our long history in the business, it’s essential that we try to give our clients the very best advice we can.
The uncertainty surrounding the import and export of goods to and
John Grange, Director, Grange Shipping
from the EU, if no deal is reached, has been challenging. However Grange have invested considerable time into keeping up to speed
The team at Grange all have years of experience in the freight industry
with developments to oﬀer the very best advice to their clients
and their proximity to Felixstowe Port (with whom they have close
that they can.
links) makes them best placed to oﬀer a wide array of services for any kind of freight, wherever it’s going to or coming from.
Preparations for a potential no-deal began for Grange over three years ago. In the last year they have been providing invaluable
We pride ourselves on providing excellent customer service.
guidance on the steps businesses can take to prepare via their weekly
Clearly getting quotes out quickly and being competitive on price
mailing list, website and through social media.
is important, but even more important than that, we think, is the knowledge that you as a customer are known by the team and never get passed from pillar to post. Staﬀ turnover here is very low. Many of our team members have worked at Grange for years and I think that’s because we have a great company culture. Everyone has a real sense of involvement in the work they do and know that their input has a direct eﬀect on the business day to day. This helps us foster excellent, long lasting relationships with our customers and suppliers. Wendy Pearson, Road freight Manager, Grange Shipping
Having a strong team has played a big part in their 40 years in the
Grange Shipping are looking forward to the next 40 years. As the
industry and in the longevity of their client relationships. Expertise
industry continues to evolve and shipping becomes ever more
and great advice mean clients always receive the best option for
eﬃcient through digitisation and advancements in transport, Grange
whatever freight they are moving, be it a single pallet to Europe or
Shipping oﬀer a personable, knowledgeable and trustworthy route
a full container from China.
to freight forwarding. Whether yours is a well-established business or a start up taking its ﬁrst steps into import or export, having a
We’ve undertaken some amazing projects over the years, starting
company with expertise on your side is invaluable.
in the 80s with the handling of ammunition through Mistley and Felixstowe, vintage aircraft (Avengers, Corsairs, Wildcat, ME108,
For further details on all the services Grange Shipping provides,
ME109G) received ex-ship at Felixstowe, towing them to Ipswich
visit grangeshipping.co.uk or call the team on 01394 605200 for
then preparing and ﬂying them to IWM Duxford. Handling some of
a quote or advice on your next shipment.
the ﬁrst imports of news and magazine print from specialised vessels into Felixstowe, large NVOCC operations in the 90s and later very large military centric movements, heavy lifts and hazardous cargo of all sorts
, added John,
We really do enjoy the challenge and
diﬀerences project cargo presents. FORWARDER magazine
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LUMINULTRA HIGHLIGHTS NEED TO
TEST FOR BALLAST WATER ORGANISMS OF ALL SIZES M icrobiological monitoring equipment pioneer LuminUltra
It is important that all three fractions and especially those greater
has advised the shipping industry of the importance of
than 50µm are considered when testing ballast water, as experience
testing all sizes of ballast water organisms identified
proves that if a system fails it is most likely in this category.
by the International Maritime Organization (IMO) to prevent the
Carine Magdo, Business Development Manager for Ballast Water
spread of aquatic invasive species.
Monitoring Solutions, LuminUltra
More than 4,000 species of organism are carried in ballast
Indeed, zooplankton is the most difficult fraction to treat in order
water, ranging in size and resilience to treatment, with the IMO
to achieve compliance with D2 discharge requirement. Blooms of
having specified the type and size of organisms that ballast water
zooplankton can also clog up BWTS filters. If filters fail, then this
management systems (BWMS) are required to treat.
can pose a significant challenge to system performance during the approval process and later then in actual operation.
Known as the three fractions, these organisms are broken down into bacteria, organisms of between 10-50µm and organisms greater than
Meanwhile the presence of phytoplankton and bacteria, is generally
50µm. Regulation D2 of the Ballast Water Management Convention
seasonal and dependent on the region, so checking for these
(and Circ.42/Rev1) requires all three sizes to be measured and assessed.
organisms alone is not a fair indicator of a BWMS’s efficacy.
Organisms found in the 10-50µm bracket are typically phytoplankton
Furthermore, the ecosystem in a ballast tank can change between
and some micro-zooplankton, while organisms found in the >50µm
ports, with the >50µm fraction potentially increasing and the 10-
range are typically zooplankton. Bacteria and phytoplankton are
50µm fraction potentially decreasing. One of the reasons is because
considered easier to treat, while zooplankton has proven more
Zooplankton can survive in the ballast tank without light, whereas
difficult. Monitoring only the 10-50µm fraction, therefore, should
phytoplankton dies or is eaten.
not be considered as the most suitable group from which to base compliance or system performance verification.
WANT TO KNOW MORE? Further information can be found at luminultra.com
IMO has made remarkable progress in regulating
shipsâ€™ ballast water. The Ballast Water Management Convention, still fairly new to the industry, continues to evolve as more technology
ABOUT LUMINULTRA TECHNOLOGIES
and expertise is developed. A number of next steps have been
LuminUltra is a global leader in microbial monitoring
identified, which LuminUltra is involved with, including verification of
solutions that deliver real-time feedback on microbiological
the indicative analysis instruments required to measure the different
content. Founded in 2003, the Canada-based company serves
levels across the fractions.
customers in the industrial, municipal, maritime and oil and gas sectors via sales network partners operating around
The companyâ€™s B-QUA ballast water monitoring system has been
the world. Its rapid microbiological test kits, equipment and
scientifically validated to measure ballast water readings across all
analytical software solutions are used in the drinking water,
wastewater, ballast water and manufacturing industries. InstantLabs, a LuminUltra company, is a global molecular
LuminUltra now believes that greater emphasis should be placed on
diagnostics company focused on building next-generation
detecting and treating zooplankton in ballast water in efforts to minimize
DNA-based analysis tools and services for industry.
the spread of invasive aquatic species and all its consequences.
CMA CGM WHITE SHARK SUCCESSFULLY REFUELS WITH
SUSTAINABLE MARINE BIO-FUEL OIL IN ROTTERDAM TRIAL
KEA Transport & Logistics Services, CMA CGM, the
cooking oil products, is expected to deliver 80-90% well-to-propeller
GoodShipping Program and the Port of Rotterdam are pleased
CO2 reduction versus fossil equivalents, and virtually eliminates
to announce the successful refuelling on Saturday March 23rd
sulphur oxide (SOx) emissions â€“ all without any requirement for
of the CMA CGM White Shark with sustainable marine bio-fuel oil.
The test, which represents a major step for the decarbonisation of
The trial was facilitated by the GoodShipping programme, a
ocean freight, saw the companies work together in a first-of-its-kind
sustainable initiative dedicated to decarbonising ocean freight.
partnership for the shipping industry. The CMA CGM White Shark, a 5,095 TEU (Twenty-foot Equivalent Unit) container vessel, was refuelled with the bio-fuel oil on Saturday while calling at Rotterdam. Results from the trial will give the maritime sector a vital demonstration into the scalability, sustainability and technical compliance of sustainable marine bio-fuel oil. This will benefit all industry stakeholders in their environmental strategies, in line with the impending International Maritime Organisation (IMO) decarbonisation pathway. The sustainable marine bio-fuel oil was developed by GoodFuels, the leading provider of sustainable marine biofuels to the global commercial shipping fleet, after undergoing three years of intensive testing with marine engine manufacturers. The second-generation bio-fuel oil is completely derived from forest residues and waste
WANT TO KNOW MORE? Further information can be found at cma-cgm.com
ABOUT THE GOODSHIPPING PROGRAMME The GoodShipping Program is the first sustainable shipping initiative in the world that offers companies – worldwide and of all sizes – the opportunity to make container shipments less polluting; by offering a way to change the fossil fuels with
FACTS & FIGURES
clean, climate-neutral and truly sustainable fuels. This is done in collaboration with GoodFuels, market leader and pioneer in the field of sustainable bio-based fuels. An important part
All GoodFuels sustainable marine biofuels are functionally equivalent
of GoodShipping's partnership with GoodFuels is the use of
to petroleum-derived marine fuels - so called “drop-in” fuels.
only truly sustainable residual flows, which do not compete with the food supply or lead to deforestation of rainforests.
No modification is required to the engine or the fuel infrastructure.
This is done under the supervision of an independent sustainability board with leading NGOs and academics.
All GoodFuels sustainable marine fuels meet the most stringent
Another important partner of GoodShipping is DHL Global
sustainability criteria, based on the Roundtable of Sustainable
Forwarding. The global market leader in logistics offers the
Biomaterials (RSB.org) and verified by GoodFuels’ independent
GoodShipping Program to all its ocean freight customers, as
sustainability board. This sustainability board consists of leading
part of DHL's 'Go Green portfolio'. Last year GoodShipping
NGOs and academics.
won various prizes such as the TedX Amsterdam Award and the Accenture Innovation Award for Clean and Affordable
GoodFuels’ sustainable marine fuels are 100% based on waste
Energy. For more information: www.goodshipping.org
and residues. In this landmark refueling, the bio-fuel oil consists of waste used cooking oil and forest residues - both of which have been sourced and processed in Europe.
ABOUT CMA CGM The CMA CGM Group, led by Rodolphe Saadé, is a world
The industrial waste stream from food production is used cooking
leader of maritime transport. Its 509 ships serve more
oil which, after processing, is unfit to use for human or animal
than 420 ports worldwide on 5 continents. In 2018, they
consumption. The only viable usage for this waste product is for
transported nearly 21 million TEU (Twenty-feet Equivalent
reprocessing into advanced biofuel.
Units). CMA CGM experiences continuous growth and never stops innovating to propose new maritime, logistical and
Forest residues are industrial waste streams from paper and pulp
inland solutions to its clients. The Group employs 37,000
production. GoodFuels exclusively sources the forest residues in
collaborators in the world and 2,400 in Marseilles where its
its fuels from sustainable forests in Europe. Most wood waste
headquarters are located, and is present in 160 countries via
streams are currently used to co-fire power plants, and upgrading
its network of 755 agencies.
this waste into advanced low carbon marine biofuels, replacing heavy fuel oil, is considered a more sustainable and economical use of the waste product. All GoodFuels sustainable marine fuels are virtually SOx free and deliver 80-90% well-to-propeller CO2 reduction vs fossil equivalents. FORWARDER magazine
GAC UK & ORCADES MARINE LAUNCH
NEW CONSULTANCY SERVICES G AC UK and leading marine consultants Orcades Marine
GAC has a long tradition of working closely and strategically
have joined forces to offer an array of consultancy services
with our supply chain, so this alliance with Orcades Marine was a
and specialist personnel to the industry.
next natural step for us. We are looking to expand our network further over the coming years with similar partnerships that will
The partnership was formed in response to rapid developments
bring the best of both worlds, offering GAC customers even more
in offshore and shipping technology and the growing marine and
value-added expertise and support whilst giving local, independent
offshore renewable energy sector. It unites Orcades Marine’s
companies access to a global market.
decades of experience in maritime consultancy with the expertise
Herman Jorgensen, Managing Director, GAC UK
and global reputation of GAC, the UK’s leading ship agent. GAC UK is always on the lookout for best-in-class experts with Both partners are well known for their specialist innovative
which to collaborate and welcomes approaches and ideas from UK
consultancy that keeps pace with the fast-growing offshore
companies across the marine services spectrum. For consultancy
renewables sector and the needs of companies serving it. Renewables
services or potential partnership opportunities please contact:
currently produce more than 20% of the UK’s electricity and targets
email@example.com / +44 (0)1324 479200.
set by the EU Renewable Energy Directive predict that this is likely to increase to 30% by 2020. The GAC UK-Orcades Marine team of consultants cover all UK,
ABOUT GAC UK
North Sea and North West European ports and beyond. Providing
GAC UK employs more than 200 experts at its 22 branches
a wide range of consultancy services including auditing of workboats,
across the UK. Delivering a wide range of integrated marine
terminals, cargo operations and surveys, navigation assessment,
and logistics services to the offshore, renewables and
mooring design & analysis, offshore & marine renewable installation
shipping industries, whilst also serving specialised sectors like
support, the partnership also draws on the expertise of specialists
marine leisure, sports and events, automotive and aviation.
such as tow masters, rig movers, mooring masters, marine warranty
The highest standards of customer service, operational
surveyors and naval architects.
excellence and delivery are central to everything we do.
WANT TO KNOW MORE? Further information can be found at ttclub.com
he international freight and logistics insurer, TT Club was
incubator of economic growth and diversification, companies and
this week honoured at the sixth annual The Maritime
organisations active in this sector are to be valued and encouraged.
Standard Awards in Dubai with the title of Marine Insurer
That is what these Awards tonight will do.
of the Year 2019. The awards, held under the patronage of His Highness, Sheikh
The award was presented to Julien Horn, Director of TTMS (Gulf),
Ahmed Bin Saeed Al Maktoum, President, Dubai Civil Aviation
TT Club’s Network Partner based in Dubai, at a gala dinner held in
Authority and Chairman and Chief Executive, Emirates Airline,
the Atlantis Ballroom of The Palm. In accepting the award Horn said,
attracted a high standard of entries for each of the twenty awards
TT Club is greatly honoured to receive such a prestigious award in
presented on the night.
recognition of its role as the leading insurer in the maritime, freight and logistics sector. TT Club insures many of the region’s leading
The judging panel had a tough challenge in deciding the winners.
organisations from port authorities to terminal operators, transport
The organisers, The Maritime Standard, pointed to the record number
and logistics companies to freight forwarders and has done so for
of entries of an exceptional quality, meaning those who were successful
over forty years.
had to overcome tough competition, whatever the category.
The occasion celebrated the achievements of the top performers
TT Club, has a local presence in many parts of the world, including
in the industry in some style. Attended by over seven hundred top
for over twenty-five years in the Middle East, which enables it to
executives, the event demonstrated clearly why it has earned the
deliver its quality service globally. Unlike general insurers, TT Club
right to be considered the leading awards ceremony for the industry
is a specialist in the field with 100% of its expertise coming directly
in the Middle East and the Indian Subcontinent.
from and being channeled to the marine and freight focused operators it insures. TT stands for ‘Through Transport’, reflecting the door-to-
H.E. Eng. Ahmed Mohammed Shareef Al Khoori, Director General
door nature of the risks covered. ‘Club’ denotes its mutual status, with
of the Federal Transport Authority – Land & Maritime, gave the
membership belonging to its Members rather than shareholders – TT
keynote speech, saying,
Club exists to serve its Members rather than for profit.
The maritime sector is an important
TT CLUB WINS MARINE INSURANCE IN THE AWARD MIDDLE EAST OCTOBER 2019
CONNECT PORTUGAL & THE UK DIRECT S amskip has launched a new, direct weekly service
The last decade has seen Samskip build strong relations with
connecting Portugal and the UK, introducing its own vessel
Portuguese exporters to the UK, with food and drinks businesses
to sustain links between Tilbury, Lisbon and Leixões and
a specific target for the new direct service. Southbound, the
its multimodal hub port of Rotterdam.
European Samskip multimodal network that feeds shortsea links out of Rotterdam was being boosted by Norwegian exports in transit
The Netherlands-based group introduced a 1,000TEU container
after the integration of the company’s 2017 acquisition Nor Lines,
ship on charter from November 1. It will sustain a UK-Portugal
said Paz da Silva.
transit times of five days, while continuing to offer four-times weekly services from Rotterdam to Leixões and weekly to Lisbon via space booked with other carriers.
People are paying attention to shortsea for door-to-door services as never before and the timing is right to introduce a higher quality direct shortsea link. We also envisage this route as a platform for
The upgrade will allow Samskip to grow its Portugal-UK volumes by
value added services, such as cross-docking and LCL, and a new
30-40%, according to Lisa Westerhuis, Samskip Trade Manager Iberia.
opportunity to work hand in hand with Deepsea carriers.
We have been building our multimodal presence in Portugal for
Westerhuis added that, as well as aligning with EU transport policy
over a decade through shortsea, rail and last mile road services.
aspirations, the shortsea option is bringing significant CO2 emissions
Now, Samskip is responding to growing UK-Portugal demand with
savings over its road competitor.
its own ship: when new capacity is required, we seek solutions where reliability and efficiency is in our own hands.
As the service launch is coinciding with continuing doubts over full Brexit outcomes, she emphasized that Samskip had added staff to
Luis Paz da Silva, International Commercial Managing Director of
customer services in Portugal and to its UK customs team, while its
Noatum Maritime Services, Samskip’s agency in Portugal, said 45ft
customs clearance expertise already covers key markets external to
length containers were proving key in persuading Portuguese importers
the EU, such as Norway.
and exporters to switch away from road haulage.
The 45-footer is
especially competitive with trailers at distances of up to 200km from the ports, including cross-border,
he said, estimating that the 45ft
market in Portugal today is four times what it was 10 years ago.
WANT TO KNOW MORE? Further information can be found at kerrylogistics.com
erry Logistics Network Limited (‘Kerry Logistics’; Stock
At five strategic locations in Madrid, Barcelona, Alicante, Valencia, and
Code 0636.HK) has announced the appointment of Marc
Porto, Kerry Logistics’ key verticals are the strong Fashion & Lifestyle
Porta as Managing Director for its entities in Spain and
(F&L) sector, but also Electronics & Technology, and Fast Moving
Portugal. Based in Barcelona, Porta will be responsible for driving
Consumer Goods (FMCG). Spain is home to some of the top fashion
the business development strategy in the two countries, focusing on
brands in the world, making it an important market for Kerry Logistics.
integrated and end-to-end supply chain solutions.
The service portfolio encompasses a full suite of international freight forwarding solutions and a range of value-added services, offering
With 25 years of experience in the transport and logistics industry,
integrated supply chain solutions from start to finish. For customers of
Porta held top management positions at well-known logistics service
various industries, Kerry Logistics further provides industrial project
providers in the past years. Before joining Kerry Logistics, he most
logistics expertise and comprehensive e-commerce solutions.
recently held the position of Managing Director at Transcoma Global Logistics Worldwide.
Marc Porta said, I look forward to working with
We are pleased that Marc Porta joins us as Managing Director
such experienced teams, leveraged
in our third largest European country organisation. He is an
by a strong global network. We
experienced logistics professional and it is fundamental to our
will strive to create additional
business strategy that we have such a forward-thinking leader for
benefits for our customers by
our proven teams in Spain and Portugal to continuously grow our
providing them with a wider
international freight forwarding business and further enhance the
product portfolio. Focussing on
service portfolio for our customers.
outstanding customer service,
the reputation of Kerry Logistics
Managing Director – Global Freight Forwarding, Kerry Logistics
in Spain and Portugal is already excellent, and we will continuously improve it.
KERRY APPOINTS MARC PORTA FEBRUARY 2019
AS M.D. OF KERRY LOGISTICS (SPAIN & PORTUGAL) FORWARDER magazine
IAG CARGO OPENS MULTI-MILLION EURO
CONSTANT CLIMATE CENTRE IN MADRID I AG Cargo has today announced the opening of a brand new
The opening of this new Constant Climate centre reflects our
pharmaceutical centre in Madrid dedicated to its Constant
continued investment in our infrastructure and operations. Constant
Climate product for transporting time and temperature-
Climate was the first pharma-only product to the market and last
sensitive pharmaceutical products. Work on the new facility began
year we shipped over 25,000 tonnes of life-saving medicines and
in June 2018 and is the latest addition to IAG Cargo’s Madrid hub,
vaccines. Good Distribution Practice (GDP) is a critical focus for
which handles over 250,000 tonnes of cargo per year.
our Constant Climate product as it ensures delivery of medicine to the end-patient in a pure, potent and stable condition. All of
With two dedicated temperature-controlled chambers totaling over
our staff involved in the handling of Constant Climate shipments
900m2, the Good Distribution Practice (GDP) certified facility will
are GDP trained and the certification of the Madrid facility means
allow IAG Cargo to increase the volumes of temperature sensitive
that all three of our Constant Climate hubs – London, Dublin and
pharmaceutical products passing through its Madrid hub, primarily
Madrid – are GDP certified, driving quality across our network.
serving the growing Latin American pharmaceuticals market,
Camilo Garcia, Director of Sales, Marketing & Products, IAG Cargo
projected to increase by 9% per year until 2028. The new centre is operated by an expert team, with shipments loaded onto dedicated airside docks and served by a specialist fleet of refrigerated trucks in order to protect the pharmaceuticals from the cargo terminal to loading onto aircraft. Constant Climate is IAG Cargo’s state-of-the-art cold chain product, specially designed for precision management of time and temperature sensitive pharmaceutical products. Trusted by the world’s largest pharmaceutical manufacturers, the service is managed via a dedicated team who handle bookings, advise on packaging solutions and ensure shipments meet the strictest of regulatory standards.
WANT TO KNOW MORE? Further information can be found at iagcargo.com
ABOUT IAG IAG Cargo is the single business created following the merger of British Airways World Cargo and Iberia Cargo in April 2011. Following the integration of additional airlines into the business, including Aer Lingus, Vueling and bmi, IAG Cargo now covers a global network of over 350 destinations. In 2017 IAG Cargo had a commercial revenue of â‚Ź1,132 million. It has a combined workforce of more than 2,470 people. Its parent company, International Airlines Group, is one of the world's largest airline groups with 565 aircraft. It is the third largest group in Europe and the sixth largest in the world, based on revenue.
WELCOME TO FREIGHTABASE
reightabase is an online digital platform for sourcing specialist
At Freightabase we understand that consumersâ€™ needs are changing,
carriers to or from any part of the globe. You can source
and with constant time constraints freight buyers need to make
all carrier types, ranging from airlines, shipping lines, freight
educated decisions quickly. The idea of a shipping manager being able
forwarders and parcel carriers.
to source information to make a well-informed decision is exciting. ISSUE47
The ‘Quick Quote’ is designed to assist busy cargo owners who may not have the time to do an advanced search. Simply complete a very simple form and our customer services team will do the rest for you. The service is available on desktop and mobile and the app is being released soon.
The ‘Directory’ is recommended if you are looking for a carrier by name or in a specific location. You can also select carriers by key words, e.g. ‘perishables’ or ‘project cargo’. The Directory also lists service suppliers to the industry, e.g. marine insurance or mergers & aquisitions.
The ‘Loading List’ is a more advanced search where users can find carriers that specialise in a specific trade lane or shipping route. You can select mode of transport, collection and delivery point. This will then produce a list of specialist carriers to consider for your shipment.
t would be no surprise to our readers that we are nearing
We are yet to be confronted with the full-scale reality of the
the low-emissions goal that has been set for 2020 (please
availability, compatibility and safety challenges and grave risks of the
see dedicated section in previous issues under ‘Eco 2020’).
new marine low-sulphur fuel,
In the shipping world, shipping lines are trying to get on board with this goal, yet it is proving more difficult than originally thought.
So what would the cut mean for ocean cargo? Firstly, these rules had been set in an aim to comply with the government’s goal to
Despite the shipping industry’s efforts to push for low-sulphur
zero emissions by 2050. Furthermore, the introduction of the rule
rules to come into play next month, some countries have
aims to address the energy consumption and emissions that the
expressed doubts over the long-term environmental targets.
maritime industry contributes to. The low-sulphur shipping rule
Just weeks before the replacement of cleaner-fuel shipping is set to
would mean that 60,000 vessels would be required to cut their
come into effect, authorities in Greece (the world’s biggest ship-
sulphur emissions by more than 80%. The idea is that this could be
owning nation) have requested for the rule to be pushed back from
achieved by using cleaner fuels and making the vessels themselves
the original set date of 1 Jan 2020. In November, Greece’s merchant
cleaner machines (e.g. electric or hybrid). Subsequent to the sulphur
marine minister, Ioannis Plakiotakis, expressed to the International
cut, it has been predicted that new cleaner fuel prices could rise
Maritime Organization that shipping operators won’t be ready to
40% from current rates. These types of fuels aren’t currently widely
meet the sulphur cut demand on time, which could affect the industry
traded, but demand rises, shipping operators should expect to see
negatively. According to Plakiotakis, there is more preparation and
rates do the same.
work to be done before the change is made – a change that would immediately affect the shipping industry and its rates. Running roughly 20% of the world’s commercial fleet, Greece has also been working on a campaign which aims to push back the IMO implementation date. Russia, India and Indonesia have also voiced their concerns regarding the fuel switch.
Rachel Jefferies, contributing writer, FORWARDER magazine
NOT QUITE, FOR THE SHIPPING INDUSTRY FORWARDER magazine
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ising sea levels aren’t something most of us notice. Lying
on the beach or enjoying a refreshing swim during a recent
There may be some dispute about just how fast sea levels are rising, but
summer vacation, we would be aware of high and low tides but
there is general agreement among scientists on the fact that the rate of
probably not of whether the height of the water was any different from
sea-level rise is increasing due to global warming. The Intergovernmental
when we were children. The so-called global mean sea level (GMSL)
Panel on Climate Change (IPCC) reports that sea levels rose by about
is a parameter none of us non-marine scientists can measure anyway.
19cm during the 20th century and expects a rise of about twice that
But if we lived on a Pacific atoll like Kiribati we’d have an existential
during the 21st century. The authors of a study that investigated forecast
interest in high tides and, like the citizens of other Pacific island states,
sea level rises over 40 years say the IPCC experts tend to err on the
be extremely worried about rising sea levels. So what are the facts?
side of caution. If sea levels rise by a metre by 2100, little more than the IPCC predicts, the consequences will be dire.
The facts 140 countries of the world face the sea. Their total coastline is around
1.6m kilometres. Two-thirds of the world’s largest cities are on such
Island states such as Kiribati – where the average ‘altitude’ of the
coasts and a billion people live on land no more than ten metres
land is less than two metres – or The Seychelles will pay the ultimate
above sea level. Unlike other indications of climate change (rising
price. But even in developed nations such as the United States the
average temperatures, more frequent extreme weather or increasing
financial impact will be huge. A report published in 2014 estimated
greenhouse gas emissions, all of which are developments contested by
that by 2100 property worth between $20-200tn could be at risk
well-known world leaders and a very small body of scientists) GMSL is
of flooding. The Union of Concerned Scientists, an American NGO,
an uncontested statistic thanks to accurate satellite measurements since
estimates that coastal properties worth $1.1tn today could face
1993. It is also an alarming one. GMSL rose by 2.7–3.5mm a year between
fortnightly flooding. And what will be the impact on the ocean freight
1993 and 2017. That probably doesn’t sound like much, but to raise GMSL
industry, on port infrastructure, and on trading routes?
by just one centimetre you have to melt some three-trillion tonnes of ice! Endangered ports The threat of melting ice
Seaports and harbours are, by definition, low-lying structures
As the world gets hotter, melting ice will contribute most to rising
designed to enable speedy loading and unloading of ocean-going
sea levels. Just consider what happened when the ice sheets covering
vessels at the interface of sea and land freight. As a result, rising
western Eurasia and most of North America melted at the end of
sea levels will impact seaports earlier than most other land-based
the most recent ice age: GMSL rose by around 120 metres! Whereas
structures. Some port authorities have taken precautionary action.
the media focus up to now has been on melting Arctic ice, and in
London’s Thames Barrier, a movable flood defence, was built
particular the fate of polar bears, the more dramatic future threat
in response to the fatal North Sea tidal surge in early 1953 that
will come from the huge ice sheets of Greenland and Antarctica.
reached 5.6 meters above mean sea level and cost hundreds of lives.
The science behind melting terrestrial ice sheets is complicated but
It was closed just eight times between 1982 and 1990 but since then
suffice to say, if the West Antarctica ice sheet were the collapse –
the increasing frequency of closures has taken the total figure to
and it is already become unstable – GMSL would rise by around 3.5
184 (as of March 2019). And concerns are already being expressed
metres. And of the two Antarctic ice sheets the western one is small
that the Thames Barrier may not be high enough to protect future
compared to the East Antarctica ice sheet.
generations of Londoners against flooding.
Another highly spectacular flood defence measure inaugurated in
engineers to develop and deploy energy-efficient solutions. Maersk’s
1997, the Maeslant Barrier, is at the mouth of the canal leading to
efforts are in line with the IMO’s strategy for reducing greenhouse gas
Europe’s biggest port, Rotterdam. 80% of that city is below sea
emissions from shipping. But Maersk is well aware that the company
level. The Dutch, past masters at building dykes, levees and seawalls
cannot go forward alone and is calling for partners to join the
(40,000km of them, no less), were also responding to the 1953
search for sustainable solutions in ocean shipping. That will certainly
disaster that cost thousands of lives and put 9% of the country’s
contribute to the global efforts to slow down the rise in greenhouse
farmland under water. The Maeslant Barrier swings shut whenever
gas emissions, but will it be enough to stop sea levels from rising
the sea surges above three meters. When designing the Barrier,
further? Probably not. And then we are entitled to ask what port
this was considered to be a once-a-decade occurrence. Now it is
authorities worldwide are doing to improve their flood defences.
happening more frequently. The Mayor of Rotterdam is quoted as saying that the rising threat is a result of climate change.
Ocean Insights, as the name says, exists to supply business-relevant insights and reliable data. True to our mission, we will continue to
The author of this blog is unaware of similar schemes to tackle
keep you informed on issues of existential importance to the ocean
the rising sea-level threat at other major seaports. Hamburg, for
example, which lost over three hundred of its citizens to a storm surge in 1962, has heightened the dykes along the River Elbe, which
connects the Port of Hamburg with the North Sea. The effect of that flood defence measure, however, will be to channel a much greater volume of water into the low-lying port facilities if a high spring tide surge is driven upriver by a powerful northwesterly storm. The impact on ocean shipping For the ocean shipping industry one of the most promisingly positive side effects of global warming and melting Arctic ice is the prospect of new shipping lanes opening up through the previously frozen north. In future summers, shipping times between Europe and the Far East will be drastically reduced as containerships safely navigate the Northeast Passage along the Arctic coasts of Norway and Russia. But there is, as yet, no answer to the question of whether these containerships will be able to take on or discharge cargo at existing port facilities when GSML rises significantly. Global shipping giant Maersk is driving progress towards a carbonneutral future of ocean freight and associated intermodal logistics. According to CEO Søren Toft, Maersk is aiming for net-zero emissions by 2050 and investing around $1bn a year and engaging more than 50
RISING SEA LEVELS MEAN FOR
OCEAN FREIGHT? FORWARDER magazine
ASK THE EXPERTS
ackluster real-time ocean freight visibility leads to
For example, Glenn Butcher, Chairman of MizzenIT, who said
assumed risk, tarnishes the customer experience and
in the FreightWaves article that ocean carriers miss out on$110
lessens competitive advantage. Find out how gaining
with each box shipped. He added,
visibility improves service now...
if the number of TEUs
shipped on the spot market was multiplied by US$110, then it's a huge number. It's indicative of the opportunity (with improved
Amazon delivers purchases within 24 hours. UPS delivers
ocean freight visibility).
prescription medication via drone. Major retailers, to reduce their warehousing and storage expenses, order smaller quantities
Further, we were able to analyse a data set from Ocean Insights'
of product from suppliers more frequently. Customers demand
container visibility platform. We observed the following:
fast, reliable, customised, and cost-effective services. End-toend, real-time visibility is not a nice-to-have function anymore.
• Total 40' containers = 430
It's a must for every supply chain executive to create unique
• Total PODs = 73
value for the customer, and remain competitive.
• Total days at POD = 806 • Demurrage free days = 8
Ninety percent of consumer goods reach customers by sea routes.
• Data analysis period = 3 months
It is possible currently to track the ETA of a $10 Amazon package, but many shippers can't so easily track and reliably calculate the
Of these, 144 containers exceeded these eight free days at an
ETA of a $10,000 ocean freight shipment. The inability to track
average of five days per container.
ocean freight in real time creates assumed risks. What happens if the shipment arrives early or late? What will the outcome be
Now assuming a minimum charge of $100 per container, per
for consumers? How will the changes affect business-to-business
port, this shipper was charged a total to the tune of $72,000!
resellers and other stakeholders in the supply chain? The questions go on. In this fast-changing market, shippers that seek to increase
At this rate, the yearly charge would be roughly $216,000.
operational efficiency, optimise inventory and bolster customer service need to rethink their visibility strategies.
The chart below shows the top 8 ports that had the highest average of demurrage fee-incurred days, but the full report
The compounding effects of small fees
will show all 73 ports, providing the shipper deep insights into
add up to large losses impacting the bottom line
exactly which shipments at which ports had the highest instances
It may seem that not tracking ocean shipments whilst in transit
is a minor issue. That assumption is wrong. Poor visibility leads to higher total costs and use of resources. According to
When multiplying all of that together, again, there are a lot
research from start up MizzenIT, the costs for a single error
of opportunities to improve cost reduction. When shippers
grow significantly when applied to multiple shipments.
lack real-time visibility, multiple problems can begin to materialise, including...
• Inability to fulfill customer orders on time
Although the shipping industry receives lots of criticism and often
• Increased risk of out of stocks
is labeled as old-fashioned, thanks to technological developments
• Higher carrying costs resulting from overstocking
shippers are not required anymore to spend time reviewing
• Poor management of ocean freight, including higher surcharges
dozens of data streams via individual carrier EDI-enabled systems.
and accessorials, as well as demurrage/detention fees
Shippers must embrace the change and use one, easy-to-access track and trace web application and API platform.
Digital transformation augments ocean freight tracking and supply chain planning
Real-time data is mission critical for positive
The key to success lies in recognising where a shipment is in the
customer experiences and continued transformation
journey and if there is a delay, for example, how to adapt the remainder
A shippers’ competitors are only one mouse click away even from
of the supply chain to accommodate changes. Algorithmically driven
the dearest customer. Customers will turn to a new supplier
predictive analytics empower shippers with actionable data and the
if a company cannot deliver. Although many business leaders
ability to stay proactive with customers and provide them with much
are troubled by the notion of full visibility, beyond the reduced
more than 'out for delivery.' Imagine a container shipment full of dry
demurrage charges shippers will create additional customer value
goods that are meant for a new product launch and there is a slight
when they know when freight will arrive, where it is right this
delay over the expected delivery date. More proactive updates on the
second, and what is necessary to get the products to customers
status of delivery will aid shippers in informing their customers and
faster in the event of unexpected disruptions or delays. Stop
creating transparent operations yielding more trust from customers
ignoring the gorilla in the room. It is time to reengineer business
that in return makes shippers distinguishable from their competitors.
relationships and make supply chain data visible and actionable.
REAL-TIME VISIBILITY TO
REIN IN EXORBITANT DEMURRAGE FORWARDER magazine
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ho is reliable enough to trust with my assets?
operational costs increase due to the lack of trust, Maersk, for
This was the main question of people after my
example, announced random container inspections because of
keynote about “How to take the risk out of
misdeclaration of cargo. Increasing costs and high risk ultimately
container logistics” at the Intermodal Europe in Hamburg. Trust
leads to something everyone probably has already said at least
is basically the most important ingredient when doing business
once: We only work with people we know!
with a partner: Will they return my containers on time? Do I have to follow up on my invoices? Can I easily reach my partner
What is currently being done to mitigate risk?
when I have questions? Without a certain level of trust, you
Most of the time decisions are made based on gut feeling or
would probably not make deals with a company, even though the
anecdotal evidence from your network, the press, Google or
offered price seems cheap. Over the last decades we have built
sometimes just a random Linkedin post about a specific company.
long lasting relationships with partners where trust was not an
In addition to that, personal meetings and extensive travel are still
issue, but now two things have changed: (1) Digital technologies
the standards for vetting a potential new partner before setting
allow us to collaborate with basically the entire world in no time
up bank guarantees, credits assessments and 'triple-checked'
and (2) stakeholders are increasingly asking for transparency e.g.
watertight contracts by expensive layers. It's not only incredibly
to better understand where the products they purchase come
difficult, time-consuming and expensive to collaborate with new
from. To adapt to these changes, we have to redefine “trust” and
partners but also not real-time, non-scalable and error-prone.
find answers for how to make time-efficient and risk-free deals
Such partner vetting processes lead to fewer partnerships, less
with partners you have never worked with before.
market transparency and slower speed- which makes no sense in times of real-time communication, cost pressure and the
Trust is an everyday problem in logistics
increasing need for market transparency. In today’s digital age,
The lack of trust is an everyday problem for most container
there must be a better way! Why? Because you won’t have the
owners and users with high impact on decisions they make. Let
time to initiate your traditional vetting process when a potential
me give you a few examples: Imagine a container lessee returns
customer is reaching out. If you want to get new deals, you have
your equipment too late or in bad condition. Of course, you might
to be the first one with a quotation!
receive per diem fees to compensate you and the DPP (Damage protection plan) covers damages but how do you explain that to your next customer who is waiting for these boxes? How much time does it cost you to follow up, arrange container inspections and send emails back and forth? Imagine if you bought a used car and the condition was completely different to what the seller had told you before, you would probably not work with the same seller again in the future (and I bet you would also advise your friends against buying his/ her cars). What happens is that
Other industries rely on platforms
With Container xChange, we can see the same happening in
as neutral data layers
container logistics! Since we introduced peer-to-peer reviews
To create trust, we can learn from how other industries have
and ratings we have seen an increase in transactions by 17% for
increased trust through platforms as neutral data layers, data
top-rated companies (>4 stars on average) and overall it has led
standards as the common language, user-generated content
to faster replies, release documents and a greater level of trust
and financial credit scoring models. May it be Amazon or
because members now have a bigger incentive to be a reliable
Alibaba for buying and selling products online, Trustedshops for
partner. Another great example of how platforms in other
e-commerce or Delivery Hero for ordering food online - Other
industries leverage technology are payment and loan providers such
industries rely on platforms as neutral data layers! Take Alibaba
as Klarna or even retailers like Ikea with next level credit scoring
as an example: Would you buy from a small, random company
models. Instead of gut feeling, they can now, for example, even
that you have never heard of just because the price is cheap?
include signals from social media with their algorithms to forecast
Most likely you would not! On Alibaba you do so because you
creditworthiness - which speeds up vetting processes and decreases
trust their platform, the Alibaba insurance and their vetting
human-made errors significantly. May it be reviews, credit checks
process. Moreover, you trust your peers and you look at how
or vetting - I think we can do the same in logistics! Platforms like
other partners have rated that company in past transactions
Freightos (for freight forwarders and shippers), Xeneta (freight
on Alibaba? That's why most online platforms have introduced
rates) or Container xChange (asset-sharing in container logistics)
performance reviews & ratings. You would probably rather
already exist, but in the end, it comes down to your behaviour!
buy from a seller on Amazon with thousands of 5-star reviews
Make credit checks for your partners as easy as possible, be reliable
instead of from someone with barely any ratings.
and stick to what you agreed on. Becoming a trustworthy partner yourself is the first step to a greater level of trust in logistics. Christian Roeloffs, founder & CEO, Container xChange
HOW TO TAKE THE RISK OUT OF
INTERNATIONAL CONTAINER LOGISTICS FORWARDER magazine
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hipping is a relatively sustainable and energy-efficient form
FTA is a central, founding member of Global Shippers Forum (GSF),
of transport; yet, given the volume of goods carried across
the world’s leading trade association for shippers, and is concerned
the World’s oceans, its environmental impact is being
about the both the principle of surcharges itself and the lack of
increasingly scrutinised. Several global measures have been adopted
transparency regarding the real cost of adaptation for shipping lines.
by the International Maritime Organisation (IMO) over the years to
Not all compliance solutions come at the same cost:
reduce shipping’s negative impacts and, in particular, its effects on air quality. More stringent rules will be in place as of 1 January 2020,
• The purchase of scrubber requires high initial investment but
the date at which the limit for sulphur in fuel oil used on board ships
allows shipping lines to avoid paying extra for more costly
operating outside designated emission control areas will be reduced
alternatives to IFO380 intermediate fuel oil.
to 0.50% m/m (mass by mass). This will generate a tangible reduction of shipping’s negative environmental impacts but will come at a cost,
• On the other hand, the use of Low Sulphur Fuel Oil (LSFO)
which is already being passed on to shippers. In this article, Pauline
0.5S or alternative fuels does not require such a significant initial
Bastidon, FTA’s Head of Global and European Policy, discusses the
investment but is expected to be roughly 30%* more expensive
need for the fuel regulation and its effect on the industry.
initially – with the cost differential decreasing over time.
Currently, the majority of ships use heavy fuel oil – a by-product of
It is vital for those purchasing capacity on ships for their cargo, or that
crude oil distillation. As a result, the fuel contains large quantities of
of their clients, to be able to understand what measures are being
sulphur which is harmful to both human health and the environment.
adopted and what costs shipping lines are incurring as a result of this
To comply with the new regulation, the levels of sulphur in marine
regulation. This will enable the avoidance of excessive surcharging
fuel oil must be reduced by around 80%, to ensure the sulphur
– something GSF has been a long-term campaigner against. Vessel
content is no higher than 0.5% (mass percentage). There are several
sharing agreements are making it even more complicated for shippers
ways this can be achieved, including using the compliant low-sulphur
to get an accurate estimate of the costs actually incurred by shipping
fuel oil or, if you are using a fuel oil that exceeds 0.5% sulphur, using
lines. FTA and GSF are therefore calling for more transparency on
an Exhaust Gas Cleaning system – also known as a ‘scrubber’. All
the part of shipping lines and encouraging shippers to ask questions
methodologies used come at a cost to shipping lines – although
about the methods used by their service providers and keep an eye
the cost of low-sulphur fuels is expected to decrease over time –
on the price of LSFO0.5S and alternative fuels.
and, as a result, most shipping lines have started to develop bunker adjustment factors, with which they intend to recoup their costs
More transparency should also lead towards a shift onto all-
with their customers.
inclusive rates, with no negative surprises for shippers. This is a long-standing campaign objective of both FTA and GSF, and while both organisations understand the need for environmental action, it sits alongside the urgent need for pricing transparency as well as all-inclusive prices for shippers.
*According to estimates by Drewry (September 2019)
WANT TO KNOW MORE? Further information can be found at fta.co.uk
Efficient logistics is vital to keep Britain trading, directly having
speaks to government with one voice on behalf of the whole sector,
an impact on more than seven million people employed in the
with members from the road, rail, sea and air industries, as well as
making, selling and moving of goods. With Brexit, new technology
the buyers of freight services such as retailers and manufacturers.
and other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never
Pauline Bastidon, Head of Global and European Policy, FTA
been more important to UK plc. A champion and challenger, FTA
...INCREASED CHARGES FORWARDER magazine
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IMO 2020 UPDATE
o comply with the IMO 2020 mandate to reduce sulphur in
Short-term contracts (up to three months)
fuel from 3.5% to 0.5% by 2023, the estimated cost will be
-FAK/Spot, monthly and quarterly rates will see an IMO related
in the region of $30bn by 2023, and will exceed $10bn in the
charge being applied as of the 1stof December, 2019. There is
first year alone. Whilst low bunker fuel prices may have helped the
speculation that a Short Term surcharge being levied between
carriers improve their operating profit margins ahead of the new IMO
USD 90 –150 per TEU on the Asia-Europe Westbound Trade, with
2020 regulation, IFO380 prices in Singapore however took a sharp
the Eastbound level expected to be being much lower. The charge
increase, noting a shortage of HSFO as suppliers destocked ahead
applied will vary and be trade specific.
of the IMO 2020 implementation. Additionally, following the drone attacks on the Saudi oil facilities on the 14thof September, IFO380
Long-term contracts (over three months)
prices soared to record levels -but have subsequently reduced.
-Longer terms contracts will most likely see a BAF related surcharge, which will be reviewed on a quarterly basis, commencing on the
It is expected that carriers will start their recovery of cost with the application of surcharges, effective as soon as 1stof December 2019. One immediate change is the expected end of the ‘all inclusive’ freight rate structure. The mechanism to recover the cost is being approached in similar measures by most carriers:
1stof January, 2020.
apacity issues and the instability of freight rates continue
We can expect some complications from the lack of uniformity
to dominate the market and we now have to analyse and
and possibly the later billing process noting that some carriers have
calculate what the IMO 2020 surcharge really means in
devised their own formulas to calculate this new cost. Concerns
terms of cost for our customers. It would have been all too easy
have been raised about the transparency of the cost recovery and
for this new surcharge to be levied at similar levels and for the
the need for customers to better understand the formulas used and
application to start from the 1stof January, 2020. Instead we find
the final impact. There is also a question as to whether the carriers
ourselves once again trying to decipher the cost impact across
can continue to apply a separate ‘Low Sulphur Surcharge.’
the carriers , noting the different terminology being used with the implementation date for shorter term contracts being the 1st of December.
There is every possibility that some carriers may have to later adjust their base freight levels in December to bring their overall freight cost in line with market levels, where a higher IMO 2020 charge has
‘Bunker ‘ related surcharges were already broken out by some carriers from what was originally an ‘all
been applied. It will take of course some time for the application to be fully understood and settle within the market.
inclusive ‘ rate . The cost structure will continue to be maintained to include the new IMO 2020 cost for recovery (GFS/MFR/OBS/FAF/FCR). Other carriers will add a new surcharge to cover this
new requirement (EFF/ECC/ITC/BK/ISOCC).
FAR EAST UPDATE FORWARDER magazine
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xis Technologies has been a global leader in solutions for the
supply chain. However, mistakes can be made due to lack of competence
management of dangerous goods in sea transport for over
or, unfortunately, in some cases by deliberately incorrectly declaring
30 years. In April 2018 Exis became the software division
cargo to save cost or time. In other cases, the cargo might have been
of the National Cargo Bureau (NCB), a New York-based not-for-
properly declared, but mistakes are made with packing and stowing
profit organisation entrusted with ensuring safety of life and cargo
the cargo in the container. All of these issues can lead to ship fires.
at sea. For over a decade NCB and Exis have been working together
Unless the container is physically opened and inspected, there is no
in containerised dangerous goods cargo management initiatives to
way of knowing whether the cargo is safe for transport. If the cargo
help improve safety in the supply chain. They are now developing a
is properly declared as dangerous goods, shipping lines can use tools
new solution that will help to prevent the issue of mis-declared and
such as Exis Technologies' Hazcheck to verify that the declared cargo
undeclared goods being loaded into containerised shipments.
complies with the IMDG Code and other local rules and restrictions. More than 400,000 validations are made with Hazcheck per month for
Dangerous goods (DG) in containerised shipments
the top-10 lines representing 80% of the world's DG container traffic.
...the current landscape
Around 4,000 rejections are picked up each month with the software
Around 10% of containerised shipments include declared dangerous
for declared dangerous goods. Nine of the top-ten global container lines
goods. Shipping lines are therefore keen to ensure that DGs are
use Hazcheck and around 90% of the UK ferry lines as well as shippers,
properly classified, packaged, packed and declared throughout the
freight forwarders, logistics companies and ports. hazcheck.com
The current landscape regarding the shipment of DG by sea and the new Hazcheck Detect
Examples of common mis-declared dangerous goods
• Construction: adhesives, sealants, tars
According to the U.S. Department of Transportation, commonly
• Fire-fighting equipment: fire extinguishers
shipped undeclared hazardous materials include, but are not limited to:
• Household goods: aerosol spray cans, perfumes,
• Agricultural: ammonium nitrate fertilisers, pesticides
fireworks, oil-based paint related materials, adhesives,
• Air conditioning: Refrigerant gases
lighters, drain cleaners, pepper sprays
• Automotive: Lead-acid batteries, air-bag inflaters, seatbelt pre-tensioners, fuel injector cleaners, gasoline, diesel fuel • Camping and outdoors equipment: fuel gels, propane 'tanks', matches, flares, scuba 'tanks'
• Medical: Oxygen 'tanks' • Motorised vehicles, tools, and equipment: cars, boats, generators, engines, lawnmowers • Pool maintenance: chlorinating tablets or granules
Hazcheck Detect: a new solution. National Cargo Bureau
Undeclared DG: These checks would focus on cargo that is not
and Exis have created a cargo screening service to address the
declared as DG, looking for suspicious items that perhaps should
problem of mis-declared and undeclared dangerous goods screening
be declared as DG.
shipment data. The new industry solution, Hazcheck Detect, which will be officially launched in early 2020, compliments NCB’s cargo
Mis-declared DG: These checks would focus on cargo which is declared
inspection operation. NCB President Ian Lennard said,
as DG, but perhaps may not have been declared as the correct DG.
delighted to be working with Exis on this ground-breaking project. Ship fires are an ongoing problem and we hope this new service
Hazcheck Detect will be delivered as a software-as-a-service
will help to stop mis-declared and undeclared goods making it onto
solution, hosted and maintained by Exis Technologies. It will include
the ships in the first place.
Hazcheck Detect is a cargo screening
a web user interface so that users can enter and maintain data
solution which can scan all booking or shipping instruction details for
search terms/keywords/rules. More details about the new service
keywords, validate against rules and highlight suspicious shipments
will be available in early 2020. For more information and a functional
to identify mis-declared and non-declared dangerous goods (DG)
overview document go to...
and compliance cargo. It will be possible to share information with
partner lines to avoid undeclared booking from partners.
James Douglas, Commercial Director, Exis Technologies
A NEW SOLUTION FOR
UNDECLARED & MIS-DECLARED DG IN CONTAINERISED SHIPMENTS FORWARDER magazine
pain is the fifth largest economy in the European Union (EU) and now one of the fastest growing in the eurozone. The population of Spain is about 47 million making it one
of the biggest consumer markets in the EU. Around 1 million British nationals, based mostly in the coastal regions, are permanent or part-time residents. Over 16 million British tourists visit Spain every year. Over 900 UK companies operate in Spain. New UK investors include Dealz-Poundland, Stella McCartney and Jo Malone. Tunstall and Primark are increasing their investment. Benefits for UK businesses exporting to Spain
Challenges doing business in Spain
• Entry route to Latin America
Doing business in Spain does not present major challenges to UK
• Size of the market
companies as Spain is a similar market to the UK.
• English accepted as a business language • Familiarity with British products and openness to them • Proximity and availability of flights, including low cost airlines
The Spanish market is open to overseas companies and there are no specific restrictions. However, there are challenges which include: • Long payment terms with many organisations working on 90 to 120 payment days • Some inflexibility remaining in the labour market
• High degree of devolution of powers to Spain’s 17 autonomous regions
ISSUES & REGULATIONS 74
UK & SPAIN TRADE
TAX & CUSTOMS
Spain and the UK are major trading partners.
VAT VAT in Spain is known as IVA. The usual VAT rate is 21%.
Spain was the UK’s tenth largest export market (ninth for
The reduced rates of 10% and 4% apply for products such as:
goods) in 2013, receiving £13.5 billion of UK exports.
• Food • Drinks
Bilateral trade in goods is wide-ranging, but leading sectors are: • Automotive and auto parts
• Some educational material • Medical aid
• Aircraft and associated equipment
When you supply goods to a VAT-registered customer in Spain...
• Medical and pharmaceutical products
• Get the Spanish importer’s VAT number from the invoice
• Inorganic chemicals
• Keep evidence that the goods have left the UK
• Alcoholic beverages • Vegetables and fruit
This information enables you to zero-rate your goods for UK VAT purposes.
Spain’s share of UK exports (2.6%) is higher than India’s and Brazil’s combined. UK goods exports grew 3.5% year-on-
year in value in 2014.
You can transfer capital, dividends, proceeds of sale abroad without any limitations or taxes if you are a holder of
21% of all Foreign Direct Investment (FDI) in Spain since 1993
registered foreign investments. You only need to complete
has came from the UK. The UK, at EUR 1.7 billion, was the
certain minor bank formalities for statistical information.
third largest investor in Spain in 2014.
Corporate income tax in Spain is 30%. The rates can be less for enterprises of reduced size. Read more about corporate
Over 400 Spanish companies are registered in the UK,
tax in Spain at Confédération Fiscale Européenne (CFE).
including household names such as Santander and Zara. FCC, Ferrovial and Iberdrola are investing in UK infrastructure
The internal market of the EU is a single market which allows the free movement of goods and services. Therefore, no import duties apply.
LEGAL CONSIDERATIONS Labelling for all food and drinks products must be in Spanish.
Labels must include: • The expiration date
This is a reprint from our February 2017 issue (we covered
• Country of origin
on the Gov.UK page has been redacted in light of Brexit.
• All ingredients and instructions
You can find more about export in the event of no deal at
Portugal more recently for Iberia). Since then the information
this web address: Exports of food and agricultural products to Spain are guided by specific regulations. Read the Food and Agricultural Import
Regulations and Standards (FAIRS) report for full details.
Contains public sector information licensed under the Open Government Licence v1.0.magazine ISSUE47 FORWARDER
F R E I G H T
FOR SALE FRENCH FREIGHT FORWARDER
GERMAN FREIGHT FORWARDER
Ref. 898FM | France
Ref. 763FM | Germany
Key business features
Key business features
• Established in 2004
• International air & ocean freight forwarder
• Privately owned
• Privately owned – one shareholder
• International air & ocean: 70%
• 3 offices across Germany
• Logistics & road freight: 30%
• 19 staff
• 46 staff (2 locations)
• 50% air freight, 50% sea freight | 70% export, 30% import
• Clearly defined 2nd-tier management structure
• Sectors: events logistics and general cargo
• Export: 66% (China, India, S.E Asia) | Import: 33%
• Export to China, South America, North America
• Sectors: aerospace, events, AOG, general cargo
• Import from China
• Turnover €16m
• Turnover €7.0m
• EBITDA €1.0m
• PBT €1.0m
IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT... FORWARDER magazine ISSUE47
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)20 3872 6906
GERMAN FREIGHT FORWARDER
SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER
Ref. 290FM | Germany
Ref. 448FM | South East USA & South America
Key business features
Key business features
• Established in 1980
A licensed, national customs broker, freight forwarder and NVOCC
• Privately owned
• Established 20 years ago
• 2 offices across Europe, 44 staff combined
• Privately owned – looking to continue under new ownership
• 90% sea freight – Asia, EU, Far East | 10% air freight
• 20 staff across 3 locations
• Imports: FAK Cargo, consumer, textiles, industrial
• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight
• Exports: Automotive, chemicals, industrials
• 60% ocean | 30% road | 8% air | 2% rail
• Owner would look at retaining a minority stake in the business
• Turnover $10m
• Turnover €20m | PBT €200k • No debt
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS
firstname.lastname@example.org +44 (0)20 3872 6906 FORWARDER magazine ISSUE47
M&A for the global freight & logistics industry
+44 (0)20 3872 6906 â€˘ email@example.com 25 Wilton Road, Victoria. London
Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual clientâ€™s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.
F R E I G H T
Are you planning to buy or sell a freight forwarding company? FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
The leading job board for the global freight industry
Reimagined. Redesigned. Relaunched.
RECRUITMENT FOCUS POWERED BY
ATTRACTING NEW TALENT
TO THE FREIGHT INDUSTRY
t’s been a busy few months of recruitment at Baxter Freight.
With a range of sales and customer service backgrounds including
Since July, customer-focused logistics firm have added an
retail, telesales and field sales however, all are brand new to the
additional eleven members to their team.
world of freight.
On track to achieve their goal of increasing employee numbers to
As a candidate, making the move to work in a new industry like
120 by 2021, ambitious Baxter Freight welcome their newest recruits.
freight could be daunting. With Baxter Freight, it doesn’t have to be.
The largest area of expansion has been in the account management
team. With a growing demand for Baxter Freight’s services comes
Robyn took the decision to return to sales after previously working
the need for skilled customer service professionals; each acting as a
as a French and Spanish teacher in a secondary school. A keen
single point of contact for customers, working closely to understand
learner, Robyn has three degrees but was a little nervous about
their needs and develop long term relationships. Rather than focus
her lack of industry knowledge when she first applied for the role:
on recruiting from their competitors, Baxter Freight are growing their own team of future freight leaders.
In the end there was no need to worry. From the beginning it was clear that Baxter Freight were more interested in me as a
With a structured training programme and coaching every
person, not how much I knew about pallets and containers. Don’t
step of the way from some of the UK's most experienced
get me wrong, now I’m in the role, is it all about freight and I’m
freight professionals, Baxter Freight are building their own skilled
fascinated. I love learning and every day I’m finding out something
workforce from the ground up.
new, gaining knowledge and helping customers find the best way to move their goods. And our customer’s cargo comes in all shapes
Joining the Account Management team are Jasmin Davies, Mac
and sizes. From cat food, to huge industrial generators, it’s all
Gamble, Charlotte Knights, Kiera Madden, Dan McLellan, Robyn
about building a relationship with a customer and being there to
Sewter and Tom Southall.
help when they need us.
Head of HR and Associate Director, Lorraine Sutcliffe explains why
Baxter Freight is current looking for additional account managers to
she is not afraid to recruit someone new to freight:
join their team. If you have previous sales experience, ambition and are great at building relationships, visit baxterfrieght.com/careers to
When we embark on a recruitment campaign, we donâ€™t expect
find out how you can start an exciting career in freight.
the finished article to walk through our doors. Previous sales or customer service experience is essential, but we are ultimately looking for that spark, that natural ability to build rapport and an
ABOUT BAXTER FREIGHT
ambition to succeed. At the core of our strategy is to recruit people
Baxter Freight is a customer service driven logistics
with potential, invest in their development and to build our business
provider, based in Nottingham but with a global reach.
around them as they grow. We want to be known as a company
For more information, visit: www.baxterfreight.com. The
which is a great place to work, one that invests in its people and
company was founded in 2014 by Chairman Ian Baxter
always looks internally first when more senior roles come up.
and Managing Director Peter Isler. It now employs more than 70 staff from its headquarters in Nottingham, and
Providing the balance of experience and growing the wider team
is an ambitious company which is achieving significant
at Baxter Freight is Rebecca Boulter, Key Account Co-ordinator,
growth every year, led by one of the most experienced and
Amy Clifford, Marketing & Communications Officer, Aimie Hallam,
successful management teams in the UK freight industry.
Domestic Operator and Nicole Parker, Sea/Airfreight Operator. Between these new starters is over 30 years of freight experience,
Baxter Freight was formed with a clear ambition to provide
including an International Transport Manager Certificate of
logistics with a difference. Its ethos is one of listening to
Professional Competence (CPC) held by Domestic Operator, Aimie.
customers, gaining a detailed understanding of their needs, offering creative solutions to them, and building personal relationships with both customers and suppliers.
RECRUITMENT FOCUS POWERED BY
NCHE RELAU NOW
WAREHOUSE TEAM MANAGER
BUSINESS DEVELOPMENT MANAGER
FELIXSTOWE, UK £40,000 PLUS COMMISSION & CAR OR CAR ALLOWANCE firstname.lastname@example.org | +44 (0)161 696 1738
LONDON HEATHROW, UK £40,000 PLUS COMMISSION & CAR OR CAR ALLOWANCE email@example.com | +44 (0)1454 275 932
About the Company
The role • Selling air & sea services to companies across the UK • Manage full sales cycle from start to finish • Worldwide trade-lanes • Attending customer visits • Managing and growing existing clients • Providing tenders for new business • Must have a freight forwarding background
I am recruiting on behalf of a major freight forwarder, for an experienced, loyal Warehouse Team Manager based in Felixstowe. It is an opportunity for a supervisor that is from a process-led background and is commercially focused.
Rewards • Highly competitive salary • Great training and development opportunities Requirements • A reliable and organised individual from a fast moving,
large-scale distribution background. • Able to demonstrate a genuine passion for delivering great service • A real self-starter with tonnes of enthusiasm and a sense of individuality • A good motivator that gains the respect of colleagues • A passion for process improvement and experience of continuous improvement policies. • Worked for a large commercial distribution company and understands the culture that comes within these environments • Flexible shift requirements • Somebody that wants to make a name for themselves within a company and in return be given authority in their area • An individual with a long-term mindset that can visualise the end goal and show commitment
Responsibilities • Supervise and manage a large operational team to achieve KPI targets. • Responsibility for on-site Health & Safety • Motivating your team, driving passion for a World Class customer experience and a commercial ethos.
ISSUE35 ISSUE 35
ROAD & AIR FREIGHT FORWARDER LEEDS, UK firstname.lastname@example.org | +44 (0)1454 628 788
Job requirement Must have experience with either Air or road and be happy willing to train to become proficient with both.
• Continually drive standards • Get heavily involved with all levels of the day to day
distribution processes • Work with Shift Operations managers to identify areas of improvement • Work with Shift Operations Managers and Operations managers to identify high potential individuals within the operative work force. • Follow stringent detailing and recording processes from start to finish • Drive manual processes
VACANCIES UNITED KINGDOM
DEEP SEA EXPORT OPERATOR
IMPORT AIRFREIGHT OPERATIONS CLERK
BRADFORD, UK £COMPETITIVE
COLNBROOK, UK £COMPETITIVE, D.O.E. HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) email@example.com | +44 (0)1454 275 951
firstname.lastname@example.org | +44 (0)1454 628 788
Job role Happy to consider candidates across the spectrum, from a junior candidate to someone more experience (salary will reflect this).
Minimum experience: 5 years Import entry experience Working in a team of 4, the successful applicant will be responsible for day-to-day operations of an import airfreight department based in Colnbrook.
IMPORT OPERATOR LEEDS, UK £COMPETITIVE
Responsible for quoting, liaising with customers, routing of shipment with overseas offices/partners, import customs clearance, arranging airline collection, arranging delivery and invoicing the consignment to customers/partners.
email@example.com | +44 (0)1454 628 788
MUST have experience with airfreight import entries.
Experience with aerospace and ships' spares would be an advantage but not essential.
Full import knowledge from start to finish, customs clearance knowledge, Cargo Wise system would be helpful but not essential.
EXPORT AIRFREIGHT OPERATIONS CLERK IMPORT OPERATOR ESSEX, UK £18,000–£25,000 D.O.E. firstname.lastname@example.org | +44 (0)1454 628 788
Job role Excellent opportunity has become available for an ocean/ air import/export clerk required to join established friendly forwarder based local to Chelmsford, Essex. Our client is seeking candidates with a minimum of two years' experience within seafreight and airfreight, but would consider candidates who are experienced with one mode.
COLNBROOK, UK £COMPETITIVE, D.O.E. HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) email@example.com | +44 (0)1454 275 951
Minimum experience: 5 years' export airfreight experience Working in a team of 3, the successful applicant will be responsible for day-to-day operations of export airfreight department based in Colnbrook, working within the AOG department. Responsible for quoting, liaising with customers, airline bookings, arranging collections, NES customs entries, completion of airway bills, working with overseas offices and invoicing customers. Must have minimum 5 years' operational experience working within airfreight exports. Experience with aerospace and ships' spares would be an advantage but not essential.
RECRUITMENT FOCUS POWERED BY
EXPORT MANAGER, FREIGHT FORWARDING COLNBROOK/HEATHROW, UK FULL TIME: MON TO FRI 9AM–5.30PM SALARY: £38,000–£43,000 BASIC D.O.E. PROFIT SHARE COMPANY CAR FOR CLIENTS VISITS firstname.lastname@example.org | +44 (0)1454 275 951
We are working on behalf of a freight forwarder who requires an export manager in a full-time role based in Colnbrook/Slough.
Job Description The focus of the job entails that objectives are established for the storage and/or distribution of products to maintain product safety, quality and legality in accordance with the quality policies of the BRC Standard.
• To manage the export department and staff • To arrange the export of cargo by air, and ocean • Liaise with airlines • Liaise with HMRC, Port & Plant Health and other
government bodies • Organise export clearances, and correct documentation relating to the movement of cargo • Create export documentation required for the shipping of cargo • Provide a high level of customer service • Liaise with overseas offices, partners and agents • Strong Administration skills • To sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner. • Arrange the X-ray screening of cargo in line with CAA/DFT regulations • Arrange bookings with airlines, shipping lines and transporters
Compliance duties • Control and maintenance of quality management system and procedures • Management of internal audit program • Undertake warehouse hygiene inspections
ISSUE35 ISSUE 35
NCHE RELAU NOW
OCEAN IMPORT OPERATOR LEEDS, UK £COMPETITIVE email@example.com | +44 (0)161 696 1738
I am recruiting for a well known, local and independent freight forwarder looking to add to their expanding team in Leeds. This has client has been operating for over 30 years assisting their clients with their logistics requirements from a wide range of industries including aerospace, manufacturing, engineering, events and exhibitions, chemicals and oil and gas. The position is for an experienced Air and Sea Operator with customs experience.
Responsibilities • Liaising with clients / overseas partners / agents. • Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.
• Contacting clients, making sure all information
and paperwork has been received for the shipment. • Working on key accounts and general imports (LCL/FCL) from global destinations. • Dealing with import documentation from start to finish including customs entries. • Making sure all documentation is processed and input into the system.
Export duties • Management of export operations • Administration of warehouse systems (WIRES) • Management of internal controls • Forward planning of resources to ensure effective delivery of products and services
• Assisting with BRC documentation • Ensuring compliance with relevant EU legislation • Member of Food Safety / HACCP team
VACANCIES UNITED KINGDOM
NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT
COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES firstname.lastname@example.org | +44 (0)1454 275 951
We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world. This is a Management role, based at the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved. We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.
CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000 email@example.com | +44 (0)1454 275 951
• Completing a high standard of air/sea import entries • Working accurately in fast-paced environment • 3 or more years’ experience with customs entries
• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries. • The Network Control Supervisor is responsible for the performance of his shift or function within the network group. He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets. • Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team. • Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction. • • Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals. • Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied. • Successful candidate must be committed to travel away on management training courses and events. • Skill/Experience required • Minimum 3 to 5 years of man-management experience within or a similar industry. • Higher level of education with additional qualifications specific to this role. • High level of Microsoft office knowledge/experience. • Dangerous Goods by road and by air • Health and safety • Man management • Knowledge of the UK Road Maps would be an advantage
RECRUITMENT FOCUS POWERED BY
OCEAN EXPORT SPECIALIST ATLANTA, GA firstname.lastname@example.org | +1 (470) 558 2953
Key info • $40k-$50k • Minimum of 2 years in ocean export role • Full documentation A-Z
NCHE RELAU NOW
SALES REPRESENTATIVE/MANAGER – HUNTER MENTALITY LOS ANGELES/RANCHO DOMINGUEZ OCEAN/AIR/IMPORT SALES $100k–$150k BASIC, PLUS CAR & BENEFITS 10% COMMISSION ON ALL NEW BUSINESS 5% COMMISSION ON EXISTING BUSINESS COMMISSION PAID MONTHLY CHINA, VIETNAM, UK, GERMANY, BRAZIL, COLUMBIA... GARMENTS, HOSPITALITY, BIG BULK, TEXTILES... email@example.com | +1 (470) 481 5364
Position summary AIR EXPORT MANAGER CHICAGO, IL firstname.lastname@example.org | +1 (470) 558 2953
Key info • Salary based on experience • 5+ years managerial experience • Working for a top 25 global freight forwarder
GATEWAY SUPERVISOR CHICAGO, IL email@example.com | +1 (470) 558 2953
Key info • $60k-$70k • 2+ years freight forwarding industry experience • Supervisory experience in a freight forwarding environment
ISSUE35 ISSUE 35
The Sales Representative responsibility is to source new sales opportunities and maintain existing clients. The new incumbent would need a book of business they could bring over to hit the ground running.
The day to day • Ability to represent the company with pride and
distinction in comparison to our competitors. • Manage customer interactions including fostering relationships, making customer calls and closing deals. • Participate in face-to-face client meetings independently as well as partnering with other sales personnel may occur at times. • Manage accounts and act as a liaison between the customer and our company. • Requires a minimum of 3-5 years field sales in freight forwarding.
FREIGHT FORWARDING SENIOR OPS
OCEAN IMPORT OPERATOR
LE HAVRE, FRANCE £COMPETITIVE
firstname.lastname@example.org | +44 (0) 1454 62 8787
email@example.com | +44 (0)7843 906 423
Key info • Ambitious candidates required to help build small team
Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.
to Country Manager role
• 80% Sea, 20% Air • Should be 'hands-on' operations with commercial mindset • Support from global organisation to grow the territory
The company A well-established, international logistics organisation with expertise in specific fields. They pride themselves on providing a high-quality service. Customer service and satisfaction are at the core of all they do. Originating in Germany, the company has grown quickly, having a presence in France since 2015.
BUSINESS DEVELOPMENT / SALES FRANKFURT, MUNICH, STUTTGART €80.000 firstname.lastname@example.org | +44 (0) 1454 62 8787
Key info • Hunter sales in freight forwarding multimodal • Top-five organisation with backing and support from brightest in the industry
• 100% commission guarantee for 1st three months • Real prospects for career progression
GLOBAL OCEAN PROCUREMENT MANAGER BARCELONA €90.000 email@example.com | +44 (0) 1454 62 8787
Key info • Ocean Freight Sourcing on a volume of 500,000 TEUs • Manage a team of 6 direct reports • Analyse, anticipate and manage global procurement • Supplier Screening, benchmarking, performance mgmt...
The role • As Station Manager you will have management
responsibility for two employees, with the possibly of more in the future. We are seeking an experienced individual with proven skills in international sea freight export and import. • You must have experience in a forwarding agency and a solid operational background. • Longevity as a sea freight import/export clerk at a forwarding agency is a must, as well as logistics knowhow. • Sales contacts would be desirable, but plays a subordinate role. • This role does not require a senior manager with longevity in management but an experienced clerk with some leadership skills and ambition to be a future managing director of a small branch. • The main task of the new person would be the operative running of the office and communication with the higher management in head office. • A driving licence and very good English is a must; German is beneficial but not essential.
Benefits and Package • A salary package will depend on the person but is competitive.
• 35 hours per week • 30 days of holiday per year
Fill your vacancies
Let us assist with your company's growth...
Europe +44 01454 275 932 firstname.lastname@example.org
Operations Sales Management
USA Sourcing market-leading talent.
Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
Asia +1 470 558 2953 email@example.com
Middle East +971 (0) 45 015 675 firstname.lastname@example.org
INDUSTRY SERVICES DANGEROUS GOODS TRAINING & CONSULTANCY FOR INTERNATIONAL LOGISTICS T: 0800 177 7871 W: logicomhub.co.uk
F R E I G H T
Your leading provider of premium UK & European logistics
Are you planning to buy or sell a freight forwarding company? +44 (0)1454 275930 • email@example.com
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050 To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
UK | 03/01/2018 USA | Middle East |
Strategic recruitment for the freight industry 03/01/2018 09:05
+44 (0)1454 628 770 www.headfordgroup.com
Your leading provider of premium UK & European logistics
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
Your leading provider of premium UK & European logistics
Your leading provider of premium UK & European logistics
Design and installation of... Racking | Shelving | Partitioning | Mezzanine ﬂoors Racking inspections | H&S reports
firstname.lastname@example.org 0121 706 3591
the effective use of space
MERGERS & ACQUISITIONS
MAINTENANCE TRAINING ...ETC
GREECE (EU HQ) Cargo Services INDIA 2a HONG KONG email@example.com www.marinair.gr
The only organisation in the UK that represents all of logistics, with more than 16,000 members from the road, rail, sea and air industries Join us at fta.co.uk
Cargo Services 2b
Greece 6945 123456 mail.com - www.marinair.gr
LONDON FREIGHT CLUB www.londonfreightclub.com firstname.lastname@example.org â€¢ 02392 554 200
Specialists in FREDDs cargo screening +44 (0)7967 204840 email@example.com www.k9acs.co.uk
THE LEADING BODY REPRESENTING THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY
Join the RHA The Voice of Road Haulage
Call us on 01733 261131 Email us at firstname.lastname@example.org
THE LAST WORD...
NEW FORMAT FOR THE NEW YEAR
e've now been going for four years (or we will have in January). In that time the general quality of the magazine and the content has steadily improved.
But the basic structure, bar some new sections and topics, has remained largely the same. We focused on a monthly topic and a UK and a global region. We want to make every issue appeal to every reader, rather than single out specialists each time. We also want to focus on the global market, since we distribute not just to the UK but to every continent on the planet. So, we have a new structure for 2020 Firstly, and perhaps least importantly in the grand scheme of things, we're doing away with the specific UK regions and opening the section up to the whole country. We will continue to focus on
NE W RE C TU TR U
0 2 0 2
OCEAN FREIGHT ROAD FREIGHT
AIRPORTS & SEA PORTS DIGITISATION
EXHIBITIONS & EVENTS
MERGERS & ACQUISITIONS RECRUITMENT MARKETING
magazine to all interesting content that we gather.
More fundamentally, we're making every issue multimodal, with
So there will be something for everyone in every issue. News and
regular, persistent topics each month. Within each of those
press releases, features, adverts, etc., will all be organised into these
major sections will lie the familiar titles of ASK THE EXPERTS,
major sections and easily identified by colour coding, so you can flip
a global region or trade lane each month, but will open up the
FORWARD TECH, etc. as subheadings. The sections will be...
straight to the right section for you. Let us know what you think!
WHAT WE’RE TALKING ABOUT AND WHEN
We’re restructuring the magazine to give it universal monthly appeal. The topics below will have their own section in every issue, and the ones in the calendar below that will appear as annual special features.
AIR • OCEAN • ROAD • PROJECT CARGO • CUSTOMS CLEARANCE • PORTS DIGITISATION • EXHIBITIONS • M&A • RECRUITMENT • MARKETING • SERVICES January
Launch issue & redesign intro
‘Air ports & sea ports’
‘European road & express’
Central & Latin America
‘Retail & FMCG’
‘Hazardous & dangerous goods’
‘The tech issue’
‘Warehousing & storage’
The Baltic States
‘UK & international courier’
‘The security issue’
‘Temp. controlled & perishable’
= printed issue. N.B. this plan and content is subject to change and we will do our best to inform you of any alterations made.
SOMETHING TO TELL?
IF YOU WOULD LIKE TO INCLUDE A PRESS RELEASE IN THE MAGAZINE OR TEACH THE INDUSTRY SOMETHING ABOUT ONE OF THE ABOVE TOPICS, THIS IS THE PLACE TO DO IT
SOMETHING TO SELL?
WE CAN DESIGN AN ADVERT RELATING TO THE MONTHLY TOPIC OR REGION, OR YOU MAY ALREADY HAVE ONE READY TO GO, FOR TARGETED MARKETING TO THE RIGHT AUDIENCE
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER
A FINAL WORD FROM
o, as we approach the plunge into the new year, we have one more topic to cover...one which could very soon become even more important than it already is: customs clearance.
Let us know how you'll be adapting to the potential post-Brexit climate â€“ or if you already have. And to re-iterate, we're restructuring the magazine from January's issue 49. We're making the whole magazine multimodal, with regular, persistent sections for the major topics in the industry. Let us know if you have any suggestions. Don't forget about Mark Lorenzo...remember him? If you can tell us the page number of each issue he appears in from issue 37 to 48 (roughly Jan to Dec 2019), you win a full-page advert slot. Tim Headford, Graphic Designer, FORWARDER
Customs clearance and bonded warehousing
UK: Felixstowe & Ipswich | Global: Western Europe
Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT
More news and press releases from the world of freight
Articles from the last 12 months relevant to the focus
ASK THE EXPERTS
Topical knowledge from the FTA and other industry experts
Industry knowledge focused on technology and advancements
We help you to get your message out to the industry
More from the world of mergers & acquisitions in freight
Current jobs and candidates from Forwardingjobs
twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF
Craig Headford email@example.com • +44 (0)1454 275 946 EDITOR
Richard Booth firstname.lastname@example.org • +44 (0)1454 275 952 Dom Roberts email@example.com • +44 (0)1454 628 794
Please be aware, in this dynamic industry these topics and features are subject to change.
Nick Pratt firstname.lastname@example.org • +44 (0)1454 275 931
Please note: whilst we take care to proof read our own and others' content, we cannot be held liable for mistakes in the magazine or on the website, or for the opinions or information put forward by contributors.
f you would like your editorial to feature in next month’s magazine, please contact our editor Rachel using the contact details to the right. If you would like to advertise in FORWARDER magazine,
full details of our rates and technical specifications can be found in our media pack. Please email us for a copy.
Darren Glasspool email@example.com GRAPHIC DESIGN
Tim Headford firstname.lastname@example.org SUBSCRIBE
FORWARDER magazine is free in the UK. Please email for a subscription form. Please visit us online at
When you’re finished with this magazine,
please recycle it. FORWARDER magazine
WHAT’S COMING UP...
PROJECT CARGO North East Benelux
Trevor Paul, Twente Express
Sela Koydengoctu, DGS Group
Northern Ireland Africa Eddie Buist, Peter Murphy, Action International
AIRFREIGHT & AIRLINES Solent Scandinavia
Karl Hodgkinson, Howard Tenens
South West Middle East
UK & GLOBAL COURIER Midlands Mediterranean Introducing... Loadie
Scotland Far East
UK DISTRIBUTION & NETWORKS
Simon Beechener, Simpex
Yorkshire The Americas
OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia
Liverpool & North Wales Indian subcontinent
Featuring... Antwerp XL
WAREHOUSING & STORAGE
Essex, Kent & Sussex Eastern Europe
CUSTOMS CLEARANCE & BONDED W’HOUSING Felixstowe & Ipswich Western Europe
AIR PO & SEA
George Baker, George Baker Shipping
ORTS A PORTS
EUROPEAN ROAD & EXPRESS
SUPPLY CHAIN & RETAIL
Featuring... Retail Transport Services
Featuring... Freight Logistics Solutions
Yorkshire The Americas
Scotland Far East
UK DISTRIBUTION & NETWORKS South West Middle East
WAREHOUSING & STORAGE
OCEAN FREIGHT & SHIPPING LINES
Heathrow & London Eastern Europe
Essex, Kent & Sussex Iberia
2020 PROJECT CARGO & ABNORMAL LOADS North East Benelux
HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa
AIR FREIGHT & AIRLINES Solent Scandinavia
UK & INTERNATIONAL COURIER Midlands Mediterranean
CUSTOMS CLEARANCE & BONDED WAREHOUSING Felixstowe & Ipswich Western Europe
Featuring... Allseas Global
= printed issue
READ ALL ABOUT IT!
We're into our third year now and all of our issues are available on ISSUU.com â€“ just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...
FORWARDER MAGAZINE.COM /READ-FORWARDER
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freightapp.design ...by freight professionals...for freight professionals 102
The 'Ocean freight & shipping lines' issue