• Technology has become a real focal point and today is much more advanced than it was even five years ago. Both the carriers and freight forwarders are investing heavily in improving the
What kind of goods do you handle and what is the strangest cargo you’ve handled? Project cargo in the main – that can involve an array of transport
customers' experience but at the same time reducing their
modes including specialist trailers, barges, coaster and heavy-lift
operating costs. With the introduction of block chain, logistics
vessels. However, in some cases we are even hiring specific cranes
will become far more transparent. Customers will benefit from
and building trackways to strengthen the ground-loading capacity.
being able to track their product for the whole journey and can
The most interesting job I’ve done was with Wynn’s, where we
verify all transactions during the flow of goods.
beached their barge and built a trackway from the beach to the road connecting it to the LNG storage facility. It was a complex job with
• Mergers and acquisitions are taking place more than ever as the shipping and logistics industry evolves.
months of planning, which included obtaining licences for use of a public beach. At the end of the move the authorities insisted we put each rock back to the original place from where we had moved it.
• Being more customer focused is becoming a very important factor for companies. Customers are not only looking for companies that can move their freight but that show real care in doing so. • The global market is becoming more complex and expertise in a certain specific country, mode of transport or product will need be an essential part of both our own and our competitors'
How do you spend your downtime? I am a keen gardener, I enjoy the gym, cycling, being out with my dog and socialising with family and friends.
What have you learned in your career that you would pass on as key advice to a younger you? There is no problem in falling down sometimes; things happen and not
businesses in order to survive. Cory is developing this strength
all people are the same, but problems occur when you refuse to get back
through its diverse business modal, investment in people, key
up. You need to get up stronger and better and put it behind you.
geographical locations and technology.
What do you most enjoy about your day-to-day role and what provides you with the most satisfaction? I still enjoy meeting people and learning about their business; quite often this leads to friendships and they are no longer simply a customer. Relationships in business are still most important despite all of today’s technology and how we communicate with each other. It is also a great feeling to be faced with the challenges of a complex project upon which, as a team, we deliver with excellent skills. It gains trust from the customer and brings the team close together, almost like a family. FORWARDER magazine
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