UK DISTRIBUTION & LOGISTICS NETWORKS
PALLET NETWORKS and how they operate
AIR QUALITY SCHEMES in the South West, with FTA
UK: South West | Global: Middle East
MDXpress is the culmination of more than 30 years of freighting experience.
Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking. The partner philosophy is... 'Itâ€™s not just a shipment, it is our shipment.'
South East office
MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346
MDXpress Ltd Ancaster Business Centre Cross Street Callander FK17 8E Stirlingshire +44 (0)1360 602000
MDXpress Ltd 29 Hill Top Tonbridge TN9 2UN Kent +44 (0)1732 440582
To receive a quotation or more information about MDXPRESS, please call or email firstname.lastname@example.org and we will contact you as soon as possible.
elcome to the 'UK distribution & networks' edition of FORWARDER magazine.
FORWARDER DIGEST Some snippets from the month, from the Editor
INDUSTRY NEWS News and press releases from the world of freight
FOCUS ROUNDUP Articles from the last 12 months relating to this month's focus
FORWARDER SPOTLIGHT Certa Logistics
FORWARDER FOCUS Pallet networks and how they operate
REGIONAL FOCUS NNR in the Middle East | FTA's air quality update | Bristol: freight hub
FORWARD TECH Making our roads virtually safe | Wearable tech: unlocking worker potential M&A FOCUS MacGregorâ€™s TTS acquisition postponed to Q3 2019
56 64 70
RECRUITMENT FOCUS Jobs and candidates in the freight industry MARKETING FOCUS Staying social on your media platforms
78 NCHIN RELAU SOON
THE LAST WORD Beluga whales safely land In Iceland
WELCOME TO FORWARDER... A WORD FROM
MEET THE TEAM
his month we’re drawing our focus to the place we call
home: the South West. Bristol’s port is a one of the
UK’s major hubs for ro-ro freight, so you can learn all
about what the Port of Bristol has to offer in our regional focus.
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The global regional focus for this issue is the Middle East, and NNR tell us the link between the company’s Japanese culture and
the Middle East. The freight industry has had a hands-on month
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– have a look overleaf at the FORWARDER digest. Finally, it goes
without saying, if you have any news to offer, you know what to do:
email@example.com +44 (0)1454 628 794
Rachel Jefferies, Editor, FORWARDER magazine
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MOHIT SOCIAL MEDIA email@example.com
TIM GRAPHIC DESIGNER firstname.lastname@example.org
Read the magazine online: FORWARDERmagazine.com/read-forwarder twitter.com/ForwarderMag
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HAVE SOMETHING TO SAY? LET US KNOW! FORWARDER magazine
fter the month started off pretty
to new low-sulphur fuel blends that are being currently developed.
gloomily, the UK has finally been
However, this new fuel is creating speculation, as it is said to add
blessed with some Summer sun.
some $50 billion in new fuel costs over the next three-to-four years,
As I write this digest, I have two
and there may not be enough of it in time for the launch. Whilst
fans facing me – drinking hot coffee
the shipping industry is facing these problems, the IMO still plans to
is a distant memory – and whilst
move forward, and IMO Secretary General Kitack Lim even states
the temperature rises, my ability
that the industry is 'moving at full speed.'
to concentrate is simultaneously
dropping. Potentially breaking UK temperature records, London
This month has marked a propelled achievement for aerospace. Could
is set to reach up to 39 C this week (w/c 22/07/2019), breaking
electric airlines be the next big leap for freight? A five-passenger
the hottest temperature previously recorded at 36.7C during 2015.
airline took flight near Los Angeles, and NASA have announced
However, turning our attention to the latest in the freight industry,
they will be launching an all-electric aircraft as part of their electric
it’s not just the weather that seems to be heating up...
research plan, the X57, taking electric aerospace seriously. NASA
are in the process of creating an all-electric commercial aeroplane,
Ocean cargo has a green light for cleaner ships by maritime operators.
which will be the 'Tesla of the skies.' The almost-50-year-old plane
Since switching from coal in the early 20th century, vessels have
was fitted with an electric motor – its function to power the
been burning some of the world’s dirtiest fuels out there. During
propeller at the rear of the plane. NASA make plans to replace the
the United Nations’ 2015 Paris Agreement* – a pledge to cut
plane’s twin engines with multiple electric-powered propellers along
greenhouse gas emissions – ship owners instead offered to make
the length of the plane’s wings. Should the electric aeroplane be a
efforts to cut toxic fumes from ship stacks, all whilst still adhering
success, operating costs could be reduced by 30%, claims NASA.
to the International Maritime Organisation’s regulations. During the
This is a huge breakthrough for the freight industry as air is one of
last three years, the shipping industry has made great progress in
the most glamourised and fastest modes of freight, making it one of
cutting emissions and producing cleaner-running ships. According
the worst in the industry for overall emissions. Once commercial
to sources**, 1 January 2020 will mark the day that 60,000 ships
electric aeroplanes have been successfully implemented, air cargo
will sharply reduce their sulphur emissions, some even switching
could be soon to follow.
So why haven’t electric planes already taken off, as it were? Stating
Moving onto retail, the latest market research has revealed that
one of the most obvious factors: the amount of power a plane needs
online sales could double its share (versus highstreet) by 2028,
to operate. The amount of energy that would be required from
making half of total retail sales online within the next 10 years.
a battery to power a plane flying internationally – whilst carrying
According to Charged (part of the Retail Gazette group), 73% of UK
tonnes of goods – would be incredibly high. To put things into
customers admitted to changing their mind over a purchase after
perspective, a Boeing 747 alone uses approximately 1 gallon of fuel
seeing the size of the queue in the shop, and 71% claimed that they
(about 4 litres) every second. Over the course of a 10-hour flight,
have also been frustrated with the online supermarket experience.
it might burn 36,000 gallons (150,000 litres). With this in mind, the
It was expressed that shoppers would like an end-to-end service
power that batteries would need to fuel a cargo-filled plane would be
when shopping both in store and online, including elements of retail
immense, and is difficult (and potentially not as economical as hoped
purchases such as payment, offers, loyalty cards and navigation.
at present). Another point to consider is the weight of batteries
Retail is clearly becoming more and more digitalised, and physical
versus fuel. Fuel is burned throughout a journey, thus making the
stores are being forced to close down as a result. Whilst the process
aircraft lighter and more economical towards the end of its journey
is becoming more demanding throughout the supply chain, retailers
than it is at the beginning. Batteries don’t work in a similar fashion,
themselves are losing physical customer interest in favour of online
meaning that whether the battery is fully charged or empty, its
browsers and buyers.
weight doesn’t change. Recharging the batteries: how long will it take? Will they charge fast enough to keep up with the demands of
All in all, it's been a lively month for the freight industry...
airport traffic? If electric aeroplanes are viable, will the expense of the batteries affect how many electric aeroplanes can run?
Rachel Jefferies, Editor, FORWARDER magazine * As of May 2019, 194 states and the European Union are currently signed to the Paris Agreement. ** E.g. The Wall Street Journal
DIESEL-FREE REFRIGERATION 5 JULY 2019
IS HERE TO STAY
he Hultsteins and Cold Connect Team showed a range
Reducing fuel costs, on average by up to 60%, the Hultsteins/Cold
of environmentally sustainable diesel-free systems at this
Connect systems work
year’s CV and TCS&D Shows which, say the manufacturing
partnership, set a new standard in low-cost, high-performance
with rigid truck and tractor engines to cut Co2 , NOx and particulate
emissions, while significantly reducing maintenance and complying with urban emissions regulations – unlike conventional diesel-driven
Since then, two new Volvo FH units have been fitted with Ecogen
SG25 systems at the Hultsteins’ factory in Sweden: Running the diesel TRU’s by using electric from the Volvo’s truck engine, Ecogen
Hultsteins and Cold Connect have also recently installed their
is expected to slash running costs by up to 85%, while bringing
‘Green SG25’ onto an LNG Iveco tractor unit, which will soon be
maintenance costs down by 50%. Furthermore, noise will be
available for demo’ use, via Dawson Rentals.
significantly reduced. Not only does Ecogen improve fridge efficiency and running costs but also, it reduces particulate output by 95%, CO2 by 85% and in urban environments drastically cuts NOx emissions. Good for operators and the environment too. Steve Maile, Managing Director, Cold Connect Embracing hydraulic technology, which draws energy from the truck engine and converts into power to drive the refrigeration unit, Hultsteins has incorporated its long-term UK manufacturing partner Cold Connect to produce a unique range of on-board power-generating units for single and multi-temperature goods transport.
WANT TO KNOW MORE? Further information can be found at portoftyne.co.uk
upils at two schools South and North of the River Tyne are guaranteed a nutritious start to the day thanks to Breakfast Clubs provided by Port of Tyne and Greggs Foundation.
Port of Tyne has partnered with Greggs Foundation to fund two Breakfast Clubs within the Port’s community in South and North Shields. The Port of Tyne’s Breakfast Clubs will support 150 primary school
Eating a balanced and nutritious breakfast is vital for schoolchildren
children at Silverdale Primary in Wallsend and Marine Park Primary
to start the day properly and be ready to learn. We’re thrilled to
in South Shields.
see the difference our Breakfast Club initiative has made for parents especially on low incomes who have work and college commitments
The Port of Tyne joins over 500 breakfast clubs, providing free
as well as teachers who often notice improvements in pupils' learning
breakfasts to over 32,075 children every school day.
and levels of concentration when they attend a Breakfast Club. Lynne Hindmarch,
Pupils will have access to a nutritious breakfast before lessons begin
Breakfast Club Manager (North and Pennines), Greggs Foundation
each day with time to socialise with their friends before school, and take part in activities which can result in better behaviour in class.
The Port’s funding will enable both schools to operate Breakfast Clubs for two years covering the start-up and operating costs
We are delighted to support young people within our community ensuring that the children get the best start to their day with a healthy
including the delivery of fresh bread from their nearest Greggs shop, and cereals, milk, spreads, fruit and yoghurt.
breakfast. It’s such a simple and effective concept that we hope makes a tangible difference to families in our local community.
The Greggs Breakfast Club Programme was established in 1999 to
Nolan Gray, Business Development Director, Port of Tyne
help primary school children get a nutritious start to their school day, every year the scheme sees over 32,000 breakfasts served supporting young people in education.
PORT OF TYNE BREAKFAST CLUBS
9 JULY 2019
TO BOOST LEARNING FORWARDER magazine
INDUSTRY NEWS 5 JULY 2019
130+ MANAGERS FROM 100 FORWARDERS EXPECTED AT
5 ANNUAL MEETING OF AFRICA LOGISTICS NETWORK T TH
he 5th annual meeting of Africa Logistics Network will
We chose Istanbul for many reasons. First of all because is a
be held in Istanbul, Turkey from the 13th to the 16th of
magic, wonderful city and for three days a border town between
October 2019 at 5* Hotel Hilton Bomonti.
3 continents: Europe, Asia and Africa! Istanbul is also easy to be reached. A big hub with direct flights from many cities all over the
Africa Logistics Network, the community of professional Freight
world and last but not least it offers many places, historical buildings,
Forwarding companies, is the first network who can affirm to be
natural sights available for the leisure day on October 17th.
covering the entire African Continent with reliable and professional
Marcello Saponaro, Chairman, ALN
Freight Forwarders. Istanbul meeting is going to be innovative in the network business Just some figures: 240 members in 5 Continents with limited number
because for the first time two different networks, with different
Freight Forwarders per Country, 89 of them in Africa (98% of the
owners, will cooperate for the same interest of their members.
Continent). 130 managers expected to attend the meeting in Istanbul.
In fact, on the last day of one–to–one meetings on 16/10, Africa Logistics
The unwritten rule of ALN for the annual meetings is to alternate the
Networks and Project Logistics Alliance members will be free to meet
hosting Country: once in Africa, once in another Continent.
each other to expand their business opportunities. On the third day we will become for one day a meeting of expectd 250 delegates.
5 Annual General Meeting 13 Th - 16 Th October
The network was born by our awareness that Africa is the future
After the four-day meeting, 60 attendees are going to
for development, and we trust that Africaâ€™s development is growing
enjoy also a leisure day to visit Istanbul and its cultural
at the same time with the level of education, professionalism, social
cohesion and infrastructures. The main part of the meeting will be dedicated to one-to-one talks between members of the Network,Â but there will be many opportunities for socializing and strength the friendship and business relationship as well, during all the meeting days.
A VIEW FROM THE TOP AT CORY LOGISTICS JAMES CROSBY, DIRECTOR OF LOGISTICS When did you start at Cory? August 2017.
What is your position now and what were your previous positions within the business? Director of Logistics, previously Head of National Sales.
What are you responsible for now? What actual working roles do you fulfil? Currently responsible for the entire Cory Logistics division.
How has the freight forwarding market changed in the last 10 years and what does the future hold?
As director of the division my role is to oversee all aspects and to
The freight forwarding industry is in flux; the industry is rife
drive future vision and strategy. Having experience in operations,
with consolidations and acquisitions with the small-to-medium-sized
customs clearance, sales, overseas markets (for all modes, air, ocean
forwarders working hard to remain competitive against the larger
& road) provides me with clear insight into each area.
agents. For todayâ€™s forwarders the pathway to profitability lies with value added services and process automation. This is a two-pronged
Tell us about your new Ipswich office. Why did you move and what are the benefits?
approach that differentiates our business with customised add-on services and reduces errors, thus improving customer services
As part of our future vision we wanted to be closer to the thriving
and our clients' experience. The only way to achieve both goals is
town and community where most of our team live and to tap into
through technology. Optimising the technology available improves
new and emerging talent. Our amazing office provides a fantastic
the businesses tool kit and allows us to remain nimble in a highly
location (on the 8 floor of St Vincent House), a 360-degree view
of the town and the ability to have the three divisions together.
What makes Cory stand out as a service provider? At Cory we pride ourselves on customer service, relationships and flexibility. We tailor our services to suit the customer’s needs and embrace technological advancements.
What’s the most challenging thing about being head of Cory Logistics? The most challenging part of my job is finance and getting my head around it. Luckily we have a great FD who is always more than happy to support me.
What do Cory Logistics specialise in? As a business we specialise in full supply chain for various sectors: telecoms, food & ingredients, ships' spares, retail and automotive. We also pride ourselves on our projects department.
What’s next for Cory Logistics? We’re always looking at ways to improve, exploring new service options, reviewing what we do to make sure it’s still the right way and, most importantly, building on the strong platform we’ve
What are some strategies you’ve learned that can help you gain and retain customers?
established over 177 years.
Listen to your clients, both existing and new. Try to think outside the box, be innovative and proactive and work to establish multilayered relationships, as these will aid our customer as much as us.
What have you learned in your career that you would pass on as key advice to a younger you? Some advice I would offer is to travel, work and live abroad (if possible). This will allow you to understand different cultures, their ways of working and ultimately give you a broader experience. Also, consider any opportunities presented to you, especially if they are out of your comfort zone, as these will provide you with a valuable insight into your capabilities. FORWARDER magazine
GULF STATES OFFER EASTERN PROMISE TO EUROPEAN FREIGHT FORWARDERS
espite a reputation for political and economic uncertainty,
the Middle East offers huge growth potential for European
A key foundation enabling our growth in the region was the
logistics specialists willing to commit to the region, says
establishment of an operational multi-modal logistics hub in Dubai.
Gary Dodsworth of Rhenus UK.
Comprising customs clearance and extensive warehousing facilities, this enables the control of consignments before and after transit.
Like every strategically-minded business, Rhenus is constantly
This allows the provision of a range of bespoke services to one of
assessing the potential for new markets to deliver growth. While most
the most dynamic markets in the world.
European economies are now in the mature stages of development – with unremarkable rates of growth of around 1.2%* - states such
A case in point is Qatar, which is hosting the FIFA World Cup in
as Qatar, the UAE (United Arab Emirates) and Kuwait provide far
2022. Signalling the island state’s willingness to use its remaining
more lucrative opportunities for logistics specialists. Indeed, the IMF’s
oil reserves to transform its economy, Qatar has embarked on
most recent league table of GDP (PPP) top performers**, shows that
a global investment strategy, acquiring stakes in brands such as
all three of the gulf states make the grade, while none of the major
Harrods, Volkswagen, Siemens, Sainsbury’s and Royal Dutch Shell.
economies such as the USA, Germany, UK and Japan are included.
Consistently ranked as one of the richest countries in the world with a population of 1.8m, Qatar’s impending involvement with this global
Hence, it’s no surprise that we are seeing strong year-on-year
sporting event will only further boost the nation’s economy – and
growth in air and sea routes between the UK and Middle East as the
its appetite for air and ocean freight services.
region shifts from its historic reliance on oil as a source of revenue. While you’d expect to see a rise in the import of luxury goods such
Similarly, the United Arab Emirates (UAE), which was once known
as cars, watches and clothes, we’ve recently seen increased demand
for its oil reserves, is diversifying its economy. Its capital, Dubai,
for items such as building materials and even paint brushes from the
is quickly establishing itself as a major financial and trading hub. A
UK, as gulf state economies expand and mature.
massive construction boom, an expanding manufacturing base, and a thriving services sector are all helping the UAE to diversify its
In response to this development, we have recently launched a shipping
economy. Nationwide, there is currently $350 billion worth of active
route from Manchester to the United Arab Emirates. Looking to the
next few years, we are anticipating increased demand for this service, especially for its LCL (less container load) shipments to the region.
WANT TO KNOW MORE? Further information can be found at rhenus.com
Sandwiched between Iraq and Saudi Arabia, it is sometimes said that
Overcoming local challenges
Kuwait suffers from an inferiority complex. Despite this it should be
Of course, we are sensitive to the fluid political situation in the
pointed out that the dinar is the highest-valued unit of currency in
region that can sometimes create logistical challenges to imports
the world. Non-petroleum industries include financial services and
and exporters alike. The breakdown in relations between Qatar
a growing science, technology and entrepreneurial sector. According
and its neighbouring states in 2017 caused problems when sending
to the World Bank, Kuwait is the fourth richest country in the world
trailers via the land boarder. Thanks to the exclusive use of air and
per capita. Kuwait is the second richest GCC country per capita.
sea freight by our customers, our colleagues in Dubai were able to overcome any problems quickly. Another way that we manage these
The UAE, Qatar and Kuwait are all countries that are realigning their
unexpected challenges is via continual consultation with our team in
economies, which is seeing an increase in investment in areas such
Dubai. Local knowledge cannot be underestimated, even more so
as office equipment and electronics, moving towards buying ready-
when concerning changing political situations.
made goods. This includes luxury goods, pharmaceuticals, office equipment and even paint brushes, all of which have been recently
The Rhenus Group has its own country organisation in the United
shipped from the UK by Rhenus.
Arab Emirates (UAE). Operating as Rhenus Logistics Gulf, this organisation is specialised in handling air and sea freight and providing
customs clearance for imports and exports. Its range of products
From the UK, Rhenus currently ships around 20 TEUs (standard
also includes project business, road transportation to GCC countries
shipping containers) per month to the Middle East. In terms of air
and warehousing. In addition, the company is also experienced in Air
freight movements, the business handles more than 10 consignments
Express services and is able to send documents and packages to
per month to Doha, Qatar alone. With such regularity comes a
almost any place on the globe.
relationship built around trust and friendship, both of which cannot be understated.
Rhenus Logistics Gulf is headquartered in Dubai Logistics City, one of six clusters in the Dubai World Central (DWC) free trade zone.
The communication between our UK office and Rhenus Dubai is
Different modes of transport, production and logistics space are all
pivotal and enables us to identify any potential problems before they
linked to each other through the strategically favourable location
occur. This in turn helps us to transition freight with the utmost
between Al Maktoum International Airport, which will become the
ease, ultimately providing a level of service the customer demands.
largest airport in the world, and the Jebel Ali Seaport.
One thing that differentiates Rhenus Dubai in the market is its ability to accommodate the requests of customers, specifically when they
are locally based and importing from the UK. It is this local expertise
that allows our team to coordinate goods to stay within the Dubai warehouse and advise on the customs clearance of those items.
INDUSTRY NEWS 3 JULY 2019
CHEVALIER AOC BECOMES
FIRST HONG KONG FORWARDER TO BE AWARED IATA CEIV PHARMA CERTIFICATION
hevalier AOC Freight Express Holdings Limited (Chevalier
The quality of pharmaceutical products can be affected in the face
AOC) has become the first Hong Kong-based global logistics
of numerous external environmental factors during the global
service provider to be awarded the Center of Excellence
distribution process. For instance, there are risks arising from
for Independent Validators in Pharmaceutical Logistics (CEIV Pharma)
thermal packaging, temperature control in aircraft cabin, airport
accredited by the International Air Transport Association (IATA), in
tarmac operation, availability of proper cold rooms, customs
recognition of its capabilities in the transportation and handling of
regulations, knowledge and emergency handling skills of staff towards
pharmaceutical products that require stringent temperature control
pharmaceuticals etc. Therefore, quality planning and management
in accordance with international standards.
during the distribution process of pharmaceutical products is particularly critical. Currently, 70% of international pharmaceutical
Temperature control is crucial in cold chain management. Based on
products transportation rests with airlines operation and many
the current state of the industry, pharmaceutical companies expect
operating carriers do not offer pharmaceutical service in their entire
that an amount of up to 30% of high-value and life-saving scrapped
flight network and, it is unfortunate that, not all airlines are capable
pharmaceuticals can be attributed to logistics issues. Regulators
of handling pharmaceutical products.
e.g. European Council, US Food and Drug Administration, and international organizations including World Health Organization,
In view of the situation in the industry, IATA created the Center of
International Federation of Pharmaceutical Manufacturers &
Excellence for Independent Validators in Pharmaceutical Logistics
Associations, as well as IATA, also expressed grave concerns over
(CEIV Pharma) Certification Programme with the aim to help the
industry build a network of certified pharmaceutical trade lanes which are globally consistent and recognized in pharmaceutical
WANT TO KNOW MORE? Further information can be found at aochk.com
handling excellence. The certification ensures the best standards in
With 24-hour support and round-the-clock supervision of its
terms of facilities, equipment, operations and staff qualifications etc.
Competence Center, AOC Pharma Cold Chain Logistic offers
are applied in the transportation of sensitive pharmaceutical products
comprehensive and efficient management in the transportation
with guidelines expected from pharmaceutical manufacturers. CEIV
of pharmaceutical products.
Pharma meets, and in some cases exceeds, existing international
shipments, it delivers the highest standards of cold chain logistics
global standards and guidelines. These include European Union Good
services with its expertise, experience, commitment and passion to
Distribution Practice and World Health Organization (Annex 5)
cater to customers’ needs.
For end-to-end pharmaceutical
Good Distribution Practices for Pharmaceutical Products. Chevalier AOC is honoured to become the first Hong Kong based
ABOUT CHEVALIER AOC
global logistics service provider to be awarded IATA CEIV Pharma
Chevalier AOC Freight Express Holdings Limited is a Hong
certification. The branded AOC Pharma Cold Logistic has been
Kong based freight forwarding company established since
dedicated to providing comprehensive cold chain packaging and handling
1978. It is a subsidiary of the Chevalier Group – a publicly
solutions to customers and has the expertise to handle temperature-
listed company in Hong Kong. Chevalier AOC provides
sensitive freight shipments. Its at door pick and pack service enables
international freight transportation services by air and
commencement of cold chain management at shipper door. For unique
sea, and specialises its services in Aviation, Automotive,
pharmaceutical and clinical trial products which require tailor-made
Chemical, Fashion, Healthcare, Project Cargo, Retail and
solutions, it can provide consultation services to meet customers’
stringent requirements with international compliance. FORWARDER magazine
DISCOVER THE FUTURE OF VANS 5 JULY 2019
AT NEW FTA EVENT
riverless and electric vans, digital policing, drones and
Weâ€™re seeing monumental changes in the van market as it adapts
last mile technology: the vans market is transforming at a
to environmental pressure and soaring consumer demand. From
rapid rate. To arm operators, manufacturers and industry
electric-powered vehicles to digital policing, drones and even
leaders with the knowledge they need to embrace the future,
autonomous vehicles, technology is evolving at a rapid rate; we
FTA has launched a new one-day conference, Future Vans 2019,
want to arm companies with the toolkit they need to best prepare
sponsored by Mercedes-Benz Vans.
for the future. Mark Cartwright, Head of Vans & Light Commercial Vehicles, FTA
Taking place at the NAEC in Stoneleigh, Warwickshire on 3 October 2019, Future Van will bring together some of the most innovative
The full programme, including headline speakers, will be announced
minds in the industry to discuss and debate the forces set to shape
shortly. The price to attend the conference is ÂŁ295.00 + VAT for
the market in the coming years. Featuring a diverse panel of
members or ÂŁ350.00 + VAT for non-members. To book your place
speakers, including futurologist Fergus McVey of 7th Sense Research,
please visit fta.co.uk/futurevan
the conference will cover: upcoming legislation; autonomous vehicle security; the growth and viability of electric vans; and the latest in
Efficient logistics is vital to keep Britain trading, directly having an
last mile technology, including combined drone and van logistics.
impact on more than seven million people employed in the making,
The event is also sponsored by Bott, Brigade Electronics, Hertz,
selling and moving of goods. With Brexit, new technology and other
Lex Autolease and Quartix.
disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers. For more information on FTA please visit www.fta.co.uk
MEET THE EXPERT FORWARDERS OPERATING UNDER
THE WORLD’S LARGEST,
MOST POWERFUL LOGISTICS NETWORK.
argolux Airlines returned to Santiago de Chile on a redesigned South American routing. The destination which been reinstated in the airline’s expanding global network,
offers new and interesting opportunities for development in the Latin American market. The weekly connection serving Santiago will be part of an extensive South American routing that includes 4 other destinations in the Area. The flight will be routed Luxembourg-Viracopos-Santiago de Chile-Quito-Bogota-Aguadilla before returning to the company’s home base in Luxembourg via Amsterdam. www.wcaworld.com
This development is welcomed by Pier Curci, Cargolux’s VicePresident of the Americas: Over the years, Santiago has increasingly become a gateway for The addition of Santiago to the network further strengthens
European products destined for the Latin American market. The
Cargolux’s position as a flourishing player on the South American
market demand is especially solid for sensitive equipment and highly
market. It is also a testament to the importance of the region in
specialized commodities such as machinery, spare parts, pharma,
global trade lanes, especially when it comes to perishables such as
building material, and electronics.
fruit and flowers. Returning to Santiago de Chile contributes to enhancing Cargolux’s vast service offering in the region. The scheduled all-cargo flights offer regular connections between South America and Europe, with direct links to Amsterdam and Luxembourg, as well as extensive road feeder services to additional European destinations.
CARGOLUX ADDS SANTIAGO DE CHILE
27 JUNE 2019
TO ITS GLOBAL NETWORK FORWARDER magazine
THE TRUE KING OF THE NORTH 17 JULY 2019
...THE HISTORY OF UNIEXPRESS
niexpress Ltd began operations in Stockport Cheshire in
Direct Export LCL
March 1986; now celebrating over 33 years of business
Uniexpress also operate our own Export groupage services to these
we fully own both of our office sites in the UK. Our head
areas as well offering receiving facilities in Bradford loading direct
office site is situated on a 14-acre site which incorporates an office
Singapore, Dubai and Pakistan consols weekly.
block, 44,000 sq.ft. of secure warehousing and the capacity to store over 3000 containers on site for the various shipping lines which
Direct Import LCL
utilize our company for container storage in the North of England.
For Imports we are running direct consolidations from most China, Asian and Indian ports with connections from all local areas and we
The company also moved in 2014 to our new branch office here in
have devan facilities in place at all of the UKs major ports with a
central district of Bradford, West Yorkshire which gives us over
competitive transport distribution network.
5,130 sq. ft. of offices with car parking. Professional and competent staff are essential to any shipping operation and Uniexpress are no exception, employing the most
WE ARE NOW OFFERING ONLINE LCL PRICING ON OUR WEBSITE TO ALL AREAS
responsible, reliable and dedicated of staff. All of our staff realize
In 2015 Uniexpress became registered with IATA and they are
that it is essential for the job to be completed on time and at the
now able to book directly with airlines and issue our own AWBs.
The air freight section is now one of the fastest growing areas of our business.
The original owner is still with the business and our Managing director has also worked for the business for over 25 years, so we
Direct Air Consols
are a very stable company.
We are now also offering weekly air freight consolidations to Dubai and New Zealand.
Our specialized area of business is the deep-sea markets such as the Far East, Middle East, Australasia, Indian Sub. Continent, Americas and the Mediterranean but due to our good relations with carriers we are able to negotiate competitive rates worldwide.
But even with our strong LCL services our main business is FCLs. Uniexpress hold valid rates with all of the major carriers to all of the above areas with both express and economy service carriers servicing all of the UK's major ports thus ensuring we can always supply our customers and overseas agents with the very best rates and service available to match their requirements. Uniexpress offer a strictly neutral service and a high percentage of business comes from our fellow freight forwarders. We continue to be optimistic about future growth and we are always looking to recruit the best in the industry to enabling us to continue to grow our business and bring new services to our clients and the market.
Our industry-leading Transport Manager conferences are back for 2019, providing you with the latest information and guidance on industry legislation to help you manage the safety and compliance of your operation.
Thursday 26 September
Tuesday 8 October
Thursday 10 October
Thursday 17 October
Thursday 31 October
Tuesday 5 November
Thursday 7 November
Tuesday 12 November
Tuesday 19 November
Tuesday 26 November
Thursday 28 November
fta.co.uk/fmtm19 Simply put, the logistics industry needs more drivers, more women and more diversity. With the skills shortage showing no signs of going away it is essential that you have the tools to tackle it head on. Attend FTAâ€™s Labour Shortages Conference to get right up-to-date with the latest skills reports, to learn what young people think about logistics and to re-think your recruitment strategy to successfully target the right people.
29 October 2019
Venue: Macdonald Burlington Hotel, Birmingham
Join us for this exciting new conference! Future Van 2019 will bring together key industry leaders, innovative thinkers, manufacturers and operators to discuss the future of vans.
Thursday 3 October 2019
Venue: NAEC, Stoneleigh Park, Warwickshire
fta.co.uk/fmfv19 Join your peers at the leading awards event for the industry, by the industry. The date is fast approaching for FTAâ€™s 3rd annual glittering awards reception and celebratory dinner â€“ it really is set to be the event of the year!
Early bird offer ends 9 August
Thursday 24 October 2019
Venue: Park Plaza Westminster Bridge London, SE1 7UT
INDUSTRY NEWS 8 JULY 2019
XIAMEN FREQUENCY E urope’s largest all-cargo airline, Cargolux Airlines
dealing with customers’ specialized requirements. Cargolux is the
International S.A., has announced the introduction of a
world’s first GDP-certified airline, as well as the world’s first ‘Lean
third weekly frequency to Xiamen as of 1 July, 2019 to meet
& Green’ carrier, two significant distinctions that reflect the airline’s
growing customer demand.
commitment to service excellence.
The new service, CV9721 is operated every Monday morning, departing Luxembourg at 8:10 a.m. with arrival in Xiamen on Tuesday at 4:40 a.m. The return flight, CV9731, is scheduled to leave Xiamen
at 6:15 a.m. and is routed through Los Angeles before returning to Luxembourg where it lands at 6:15 a.m. (All times provided are local). Cargolux has been operating into Xiamen since 2006 with two weekly flights from Luxembourg on Wednesday and Friday arriving in the Chinese city on Thursday morning and Saturday morning.
ABOUT CARGOLUX AIRLINES INTERNATIONAL Cargolux, based in Luxembourg, is Europe’s leading all-
This additional China – USA service cements Cargolux’s strong
cargo airline with a modern and efficient fleet composed
position in China and on transpacific trade lanes. This additional
of 14 Boeing 747-8 freighters and 16 Boeing 747-400
frequency provides the only direct freighter connection between
freighters. The Cargolux worldwide network covers over
Xiamen and the USA, further broadening Cargolux’s extensive
75 destinations on scheduled all-cargo flights. The company
has more than 85 offices in over 50 countries, and operates an extensive global trucking network to more than 250
The main imports from Europe into Xiamen comprise a vast range
destinations as well as full and part-charter services.
of classic cargo as well as spare parts and semiconductor parts. The
Cargolux also offers third-party maintenance at its modern
new frequency from Xiamen to Los Angeles will mainly support the
two-bay maintenance hangar in Luxembourg. The company
export of clothing items and electronic goods.
is specialised in B747 line and hangar maintenance up to and including C-Checks. It offers a range of specialised
With its fleet of nose-door equipped Boeing 747 freighters, Cargolux
maintenance services and holds line maintenance approval
offers the opportunity to carry a wide range of commodities on all
for 777 aircraft. The Cargolux Group employs close to
its trade lanes. The airline’s portfolio of tailored transport solutions
2,000 staff worldwide.
and its expert staff guarantee high standards are upheld when
WANT TO KNOW MORE? Further information can be found at aochk.com
FROM BOLD BEGINNINGS,
FLS ARE WELCOMED BY THE FTA F reight Logistics Solutions (FLS) has been become one of
Freight Logistics Solutions is committed to providing its
the newest members of the FTA and certainly making some
clients with the best possible service and membership of FTA
headway in delivering their own brand of customer service
will provide the team with the tool kit they need to ensure
in the commercial freight sector.
their operation remains safe, efficient and compliant. We are thrilled
that such an innovative company has joined FTA; we look forward
FLS is a true business of the South West. A supply chain management
to seeing it grow even further with our guidance and support.
business started in just 2016 by Southwest small business of the year
Jerry Kane, Commercial Director, FTA
entrepreneur, Ieuan Rosser. After just 3 years trading FLS are already on turnover run rate of £10.3m which represents some impressive
With FTA members spanning the road, rail, sea and air industries
growth for the business.
as well as the buyers of freight services, FTA is the largest business organisation representing the logistics sector. Its membership
FLS is a new organisation designed with 2020 and post-Brexit in mind.
packages provide companies and individuals with the tools they need
The business was created in reaction to the European referendum
to keep their operation safe, efficient and compliant. Membership
result, the UK driver shortage a passion for quality customer solutions
has unlocked a range of services, from easy access to transport
that are technology driven and personality backed. The business is
specialists via the Member Advice Centre (MAC), to regular updates
performing exceptional well, outperforming targets in every aspect.
on compliance and legislation. FTA also champions its members’ best interests when it comes to new transport policies, working closely
The South West is a hugely important region for us; like many firms we were "born and raised" on the patch we know best and our
with the government and local authorities to stand up, shape, and support the logistics sector.
HQ will always be in our hometown of Pontypool, South Wales. Our acceptance into the FTA is a great milestone for us and reflecting how
Membership also provides businesses and individuals with discounts
successful the business has become, we must be doing the right thing.
on FTA’s extensive programme of events; from Transport Manager
Ieuan Rosser, Owner and Managing Director, FLS
to Future Van, there is an event tailored to each transport mode.
WANT TO KNOW MORE? Further information can be found at fta.co.uk
FLS have held our own business seminars for our
With their first successful independent trade missions to Germany
clients on the potential impacts and opportunities that Brexit will
and Poland completed in 2018 and growth from three to 26 staff and
bring, with partners such as Grant Thornton and the Chamber of
with over 300 clients, FLS are expanding.
Commerce, with great success and hope to do much more. The type of insight and voice the FTA carry is going to be invaluable to us to
The future is looking very positive, FLS is in the
get this sector through Brexit over the next few years.
middle of a five-year scale-up plan. We are very soon opening an operations hub in Birmingham and the East Midlands as well as
FLS has seen huge success over the past three years; they won two
Northampton and West London. We are also looking carefully at a
awards at the Wales Start-up Awards 2017 – and won four awards
Western Europe hub for the start of 2020.
in 2018 including Overall Winner, Capital Region, Customer Service, and Global Start-up.
Paul Cleverley, FLS email@example.com
Whilst road freight is the foundation of the FLS business, the development of their air and sea channels and has enabled FLS to offer a fully outsourced, onsite solution for clients, which is proving a great success. FLS has transport teams onsite fulfilling all their clients transport needs with numerous contracts across South Wales and the West and currently mobilising two more in the Welsh valleys and Bristol. They are finding some great results with service improvements of over 25% with transport costs reduced by as much as 32%. Ieuan added,
We’re always looking for ways to communicate better
with our subcontractors and certainly enhance the numbers and quality of business relationships we have in the transport sector. So, our brandnew driver app is proving enormously beneficial to our drivers. As a supply chain management company we have over 12,000 supplier contacts and we can’t rely on connectivity to in-cab telematics and GPS, so a modern smart phone app has been the answer. New drivers receive a message with sign-in details to download our FLS Carrier Portal app. Inside this they’ll see our requests for job quotes, booking confirmation, best route guide, job status and access to POD returns.
DO MORE TO HELP FIRMS PREPARE FOR ‘NO DEAL’ 29 JULY 2019
RHA URGES GOVERNMENT, IN SUPPORT OF THE CBI
he government must do more to help businesses prepare
RHA chief executive, Richard Burnett says that 250,000 firms will be
for a ‘no-deal’ Brexit, says the Road Haulage Association.
undertaking new processes for the first time and echoes the CBI’s
The Association’s call comes as the CBI published its
call for a pragmatic approach to compliance and liability in the first
analysis of ‘no deal’ preparedness which reports that measures to
days following exit as firms adjust to new requirements.
get ready in time are out of reach for many small companies. The government has under-prepared businesses for what they’ll
The CBI urges the government to help firms upskill their staff in
be expected to do, which will likely result in the supply chain
new customs processes – reflecting a call RHA recently made to
breaking down amid chaos at ports. We need transitional measures,
the government, recommending they offer free online training for
accurate guidance and training to help firms get to grips with the
traders and transport companies.
huge bureaucracies they’ll be encountering for the first time. He also called on the government to ensure Operation Brock contingencies have sufficient driver welfare facilities and urged them to abolish the planned 22 percent tariff on new trucks.
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Shailen Shukla Head of Logistics Jumbo Electronics
Kim Winter Founder & Global Chief Executive Officer Logistics Executive Group
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COGOPORT ADDS REFRIGERATED SHIPPING SERVICES 30 JULY 2019
IN MAJOR DEVELOPMENT FOR INDIA’S BURGEONING REEFER INDUSTRY
ogoport – India’s leading digital freight logistics business –
We are now able to pass on the benefits of Cogoport digital
has announced a major boost for shippers with the launch of
shipping to customers who move refrigerated goods – typically SMEs
refrigerated (reefer) cargo services to and from destinations
moving seafood, fruit and vegetables, chemicals and pharmaceuticals.
across the globe. Customers requiring cold storage shipping can now
Existing customers using our platform confirm they save 10-15%
compare rates and book reefer containers through a host of partner
on their logistics costs – including as many as 40 man hours per
shipping lines on the Cogoport e-freight booking platform.
shipment – and we’re delighted to now extend those efficiencies to refrigerated cargo. We are meeting significant demand for reefer
India has experienced rapid and sustained growth in refrigerated
exports to north America, Europe, Asia and the Middle East, and
exports during the past decade with commodities like fish, vegetables,
to those importing refrigerated cargoes – enabling SME shippers all
fruit and nuts, meat, pharmaceuticals and chemicals driving demand
over India to deliver better productivity, service and profitability
for reefer import and export services.
when moving their perishable cargoes. Purnendu Shekhar, founder & CEO, Cogoport
Refrigerated exports from India grew by 27% in 2018, with shrimp the principal seafood export growing by 20%, with demand for
We have had a great experience working with Cogoport, moving
seafood and Indian organic food driven from the North America,
onions to different corners of the world – saving us time and budget.
Europe, Saudi Arabia, Israel and Vietnam. The export of onions also
Like many other SMEs, we are also seeing huge demand for shipping of
rose by 15% year on year in 2018 over 2017.
perishable cargoes, not least for fruit and vegetable exports to Malaysia & Dubai. This requires high operational output, optimization of shipments
Likewise, the import of refrigerated imports are also in greater
and customer satisfaction for delivering goods on time. Every cent matters
demand – from markets including Germany, South Korea and Russia,
to every SME business, and Cogoport has demonstrated that it can help
driven by demand from India’s burgeoning middle class drives for
deliver that value with better rates, better margins and better visibility.
Ankit Begwani, Founder & CEO, BegwaniGlobal ( a customer)
WANT TO KNOW MORE? Further information can be found at cogoport.com
Indian potatoes are in huge demand especially in countries like Malaysia, Indonesia, Vietnam, Oman, Saudi Arabia, UAE, Kuwait and Mauritius
where there is a shortage of good quality potatoes because the geography
Cogoport launched its innovative digital freight marketplace
and climate is not favourable. Freshness is key and an efficient refrigerated
in 2017, transforming the way customers previously booked
export system is vital for our exports. Cogoport is now delivering that
their cargo shipments. In less than two years, the Cogoport
for Jyoti – working with us 24/7 to provide value, 100% shipment tracking
online platform has attracted over 27,000 registered users
and visibility throughout the entire booking process flow, while also saving
who can select their best shipping solution in minutes,
us cost on every consignment. We ship around 300 to 400 containers
reducing the time previously spent on booking shipments,
with Cogoport monthly and the thing we like most is that Cogoport is
unnecessary complexity and cost that otherwise exists in
always available – only a phone call away in case of any concern or issue.
the process of shipping containers.
Anish Patel, Jyoti Exports, exporting potatoes, processed potatoes and sometimes onions to markets across Asia and the Middle East
Customers are offered a comparative list of transparent pricing from more than 60 major international shipping line providers
We export corn and a mix of vegetables to various countries
on city pairs across the globe. Cogoport also works with more
in the Far East and Europe – where there’s high demand for our
than 40 non-vessel operating common carriers (NVOCCs) and
foods and for maize as a quality animal feed or industrial product.
300 freight forwarders. Users can also track the progress of
Cogoport gives us the complete shipping solution: an exceptional
their consignment at every stage of its journey, in real time,
service, clarity in shipping rates, transparency, tracking and a fast
making life simpler for all involved in the logistics chain.
customer response time. That’s essential when you’re moving perishable commodities and in this digital age we have a real partner
Cogoport is headquartered in Mumbai and has 12 offices
in Cogoport, which adds such tremendous value to SMEs like us.
across India and the Netherlands.
Abid Deraiya, Relish Agro, also a Cogoport customer FORWARDER magazine
INDUSTRY NEWS 8 JULY 2019
INDUSTRY COLLABORATION IS THE
‘GREATEST ASSET’ TO TACKLE VIOLENT CARGO THEFTS
FROM SUPPLY CHAINS IN SOUTH AFRICA
reater industry collaboration is needed to tackle the
The agenda will include presentations by logistics, secure parking,
threat of violent cargo crimes in South Africa, says the
risk solutions, technology and legal experts are covers topics such as:
Transported Asset Protection Association (TAPA). •• Supply chain sustainability
The world’s leading security expert network for everyone in the
•• Managing operational risk
supply chain is calling on businesses across the country to share
•• Truck violence and how it can be avoided
intelligence on cargo thefts and criminal attacks on facilities and
•• Behaviour pattern recognition
trucks, and promoting the use of its industry-leading Security
•• Employee collusion in cargo losses
Standards to increase the resilience of manufacturing and logistics
•• Firearm law vs. criminal law
operations as well as to protect employees. Thorsten Neumann, President & CEO of TAPA’s Europe, Middle East This will be the key theme of the Association’s 2019 South Africa
& Africa (EMEA) region, says: “South Africa is like so many other
Regional Conference, which takes place in Gauteng province on
countries in EMEA in respect of the significant under-reporting of
cargo crimes but the intelligence we do have provides a very clear understanding of the modus operandi used by criminals to steal products from facilities, parked trucks and while vehicles are en route. The direct and indirect losses from these attacks can be hundreds of thousands of euros per incident, not to mention threats to the safety of employees. In May, one truck driver was killed when his vehicle was forced off the road in Western Cape in a crime which saw the offenders steal a shipment of clothing and footwear products valued at more than €156,000.
WANT TO KNOW MORE? Further information can be found at tapa-global.org
Cargo crime in South Africa is hardly news anymore – but companies do not have to face this threat alone and should not think there are no solutions to make their supply chains more resilient. Through our Incident Intelligence Service (IIS), Security Standards, training
The one-day conference at Emperor’s Palace, Gauteng, is free of
and networking, TAPA is already helping many of the world’s leading
charge to TAPA EMEA members. A limited number of places are
manufacturers and logistics service providers to make their supply
available for non-members at a cost of R1,780 + VAT per delegate.
chains more secure in South Africa. However, as an industry, we must
For further information, please contact firstname.lastname@example.org
still do more. Collaboration between like-minded security professionals is our greatest asset in staying one step ahead of organised criminals
In 2018, TAPA’s IIS recorded 3,981 cargo crimes in the EMEA region,
who see supply chains as easy, low risk targets. TAPA is ready to engage
up 38.2% year on year, with product losses exceeding €153 million.
with, and support, any companies that need our help in South Africa, as
The average daily loss from supply chains across the 35 countries
we are across EMEA, whether they are a manufacturer or a provider of
reporting cargo thefts to the Association was €421,510.
any mode of freight transport or logistics services.
TAPA’s mission is to minimise cargo losses from the supply chain
TAPA was formed in 1997 to tackle the multi-billion euro problem
levels of supply chain resilience. TAPA achieves this through the
of cargo thefts from supply chains. Today, it boasts over 800
development and application of its global supply chain Security
member companies globally, including many of the world’s biggest
Standards, collating and sharing of incident intelligence, training,
manufacturers and logistics service providers as well as leading SME
networking and through its support of, and collaboration with,
freight forwarding and transport operators, and other stakeholders.
governmental and regulator bodies.
by helping its members manage risk and achieve the highest
INDUSTRY NEWS 8 JULY 2019
NEW GATEWAY FACILITY
TRIPLES SEKO LOGISTICS’ FOOTPRINT IN CHICAGO
AS IT FORECASTS THREE-FOLD GROWTH IN BUSINESS IN 2019
EKO Logistics has opened a global gateway in Chicago IL.,
Consolidating its Chicago operation into a major new facility is
marking the latest stage of its transition to a period of
in anticipation of a three-fold growth in business in the region in
acquisition growth as it grows and differentiates its service
2019 and will future-proof SEKO’s operations in the Midwest. The
offering in the international 3PL market.
103,000 sq. ft. facility combines 17 dock and ramp doors and a five-high pallet racking storage system. CTPAT- and Indirect Air
Tripling the size of SEKO’s Chicago hub follows its acquisition in
Carrier-certified, the warehouse is full secured with electronic entry
January of GoodShip International, the Chicago-headquartered
and hi-res security monitoring cameras covering the exterior and
customs broker and freight forwarder. This move, which also
interior of the property. All-electric equipment inside the building
followed the purchase of a majority shareholding in SEKO partner
also ensures its optimum environmental efficiency. The facility will
Omni-Channel Logistics, is indicative of SEKO’s strategy to
include both a clean room for medical devices and a temperature
work with the right types of strategic partners and to undertake
control section to enhance its White Glove and Omni-Channel
acquisitions which enhance its technology, network and capabilities.
Logistics capabilities as well, respectively.
The new SEKO Chicago facility will be a cross border ecommerce parcel processing hub for its growing international, domestic and
The Chicago gateway houses all of SEKO’s contract logistics, air and
returns parcel solutions.
ocean freight forwarding and cross-dock operations, white glove and value-added forwarding services alongside the customs brokerage and compliance capabilities expertise used by SEKO’s rapidly-growing
WANT TO KNOW MORE? Further information can be found at sekologistics.com
client portfolio. In Chicago, this now spans leading global brands to
The acquisition of GoodShip International in Chicago has
technology-savvy start-ups working in industries including Aerospace
accelerated SEKO’s own growth in the Midwest with additional
& Aviation, Automotive, Energy, Electronics, FMCG, High-Tech,
depth in our value-added freight forwarding services. We are
Industrial, Medical, Retail and Tradeshow & Events.
expanding faster in the market where we started than at any time in our 43-year history and are putting the infrastructure in place
This latest investment in another gateway hub and proximity to
to stay ahead of this demand, particularly for our cross-border
the airport is driven by the needs of customers who have chosen
solutions, which are enabling US businesses to rapidly enter and
SEKO to deliver global solutions. Chicago joins other key cities across
grow in new international markets. This is now our flagship facility in
our international network where we are bringing all of our global
the United States and we look forward to continuing our expansion
capabilities together under one roof and follows SEKO’s expansion
of Omni-Channel Logistics, White Glove and Value-Added Freight
in other major cities such as Los Angeles, New York, London, Hong
Forwarding facilities here and around the globe.
Kong and Amsterdam. Our fast-growing Global Own Gateway
Rick Lee, COO Americas, SEKO Logistics
Markets with a combination of people, process, infrastructure, network and technology investment will fully equip and bolster our local strategic partners to deliver for our clients by combining our global presence with local expertise and excellence. James Gagne, President & CEO, SEKO Logistics
ABOUT SEKO LOGISTICS We provide a suite of logistics services which enable you to
•• Hands-on service and support
use your supply chain as a competitive differentiator. As a
•• Personal relationships
client centric organisation, we are powered by the expertise
•• Creative, customised solutions
of our people and our in-house-developed, best in class,
•• Responsiveness and reliability
•• Flexibility and consistence
It is this combination which gives SEKO its strength. With over
We have a flat management structure, with just three layers
120 offices in 40 countries worldwide worldwide, SEKO’s unique
between you and the CEO, making us ‘fast on our feet’ in
shareholder management model enables you to benefit from our
delivering solutions that can meet your exact requirements. This
specific industry sector expertise, coupled with vital in-country
lean and nimble structure increases our decision-making speed
knowledge and unparalleled service at the local level. This unique
and gives us an ability to implement customized solutions which
model provides you with...
far exceed those of our competitors.
Is your freight big, long or bulky? Whatever the shape or size trust Tuffnells to deliver!
0800 138 8343
Why choose Tuffnells? Specialist in large, heavy parcels & freight Simple & easy to use Dedicated friendly local service with over 100 yearsâ€™ heritage 37 local depots Ship internationally to over 167 countries
View our services
JADEWESERPORT SIGNS PARTNERSHIP WITH FREIGHTBRO 2 JULY 2019
TO DIGITALISE TRADE
reightBro Logistics has partnered with Port Of
We are glad to have partnered with Port of Wilhelmshaven as
Wilhelmshaven, Germany, as their official digital partner
this will be an exciting opportunity for us to explore the waterfront
with an aim to facilitate trade and digital transformation
terminals & ports to enhance & implement digitization and
of shipping. Port Of Wilhelmshaven is the first port to be a part
automation in the freight forwarding industry.
of FreightBro's official partner ecosystem that consists of all major
V Anand Babu, Head of Partnerships & Co-founder, FreightBro
shipping lines, transporters, insurance companies, trade, and finance entities. The partnership promises both Port of Wilhelmshaven
Port Of Wilhelmshaven is Germany’s only deep-water port situated
and FreightBro access to each other’s market and connection with
between the river Ems and Wesern. It is a significant central
stakeholders in respective countries. Shipping through Port of
transshipment location for bulk commodities such as petroleum
Wilhelmshaven will prove to be lucrative for forwarders on the
products, chemical products, coal, and crude oil. Wilhelmshaven’s
significance as a port is of paramount importance as it ensures a secure energy supply in Germany.
We see this association as a great opportunity to reach out to a whole new customer base on the digital platform in India. The
FreightBro is India’s first freight forwarder facing platform aimed at
partnership comes as a welcome initiative at a juncture when the
revolutionizing the trillion-dollar forwarding industry through digitization
industry is experiencing a significant shift from traditional ways of
of the manual processes in logistics. It provides a digital platform to
shipping and logistics to modern and digitized methods.
freight forwarders that enables them to procure rates faster, reduce
Neelam Choudhary, Indian Representative, Port of Wilhelmshaven
operational inefficiencies, boost sales, make informed decisions using data analytics and thereby provide a seamless user experience. The partnership deal, inked in June-end, will strengthen the trade relations between India and Germany.
WANT TO KNOW MORE? Further information can be found at vanone.co.uk
ne of the leading players in the new lean European
Our model for removals has proved to be highly attractive to
removals sector is now looking for franchisees for its
both families and individuals looking for removals that don't charge
highly successful business model. After more than 12
for the use of a whole van regardless of their load. We have built
years handling light removals from the UK into mainland Europe,
the business on return leg removals with the empty journeys
VanOne is now offering franchises for established small to medium
often accepted by larger companies not part of our strategy. We
offer rates that reflect single journeys into Europe and the return legs are covered by other customers into the UK. We have had
VanOne has created a new wave of removal operations by offering
considerable interest already from potential franchise holders who
low rates on removals by involving customers in its operations:
see the benefits of our business model working for them and more
families or individuals wanting to move household contents from
importantly to begin with, for the customers looking for competitive
the UK to mainland Europe including Switzerland and Norway.
continental removals. Franchisees will be responsible for sales and
By involving customers in the packing of their household goods,
marketing, customer service and billing and as part of the franchise
VanOne is able to offer highly competitive rates that include support
they will be supplied with our IT platform and logistic services. As
with loading and unloading from the experienced driver.
a VanOne sales partner franchisees will also be responsible for the management of orders â€“ including cash flows and customer service.
Potential customers can make their reservations online and book
Our service has created a real buzz in the industry because it breaks
the whole or part of the vehicle depending on their needs. One of
the mould of one large vehicle and one large price to reflect the
the bonus offerings is the ability to track the location of the vehicle
standard removals model.
during the transportation. VanOne operates as a low cost, efficient service that focusses on the Michael Pawlicki of VanOne believes this is an excellent opportunity
core elements of removals: price, security and service. The company
for small to medium sized businesses to step into the removals
already operates to 29 European countries with a staff of 57 and a
fleet of 52 Renault Master and Fiat Ducato vans.
UNIQUE FRANCHISE OPPORTUNITIES
8 JULY 2019
TO MOVE INTO EUROPE FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at dutiesetc.com
4 JULY 2019
I.T. FIRM S9 TECH RELEASES INDUSTRY-LEADING SOFTWARE TO
REVOLUTIONISE CUSTOMS DUTY & VAT COLLECTION D uties etc.: with specialist experience in custom software
Why is it required?
development, S9 Tech has announced the release of a
Nearly every shipment that crosses an international border is
unique and market leading SaaS product to revolutionise
subject to custom duty and taxes. Every country determines the
custom duty payment collections. The brand new dedicated website
assessment of import and export duties and taxes differently. With
found at dutiesetc.com showcases its business potential and
the implications of Brexit still looming, the requirement to provide
exactly how it is implemented.
accurate product classification has never been more important. Similarly, the growth of Ecommerce has led to overseas purchases
What does it do?
growing at exponential rates and consumers often want (and need)
The Duties etc. solution was developed to calculate and collect VAT
to calculate their expected total landed costs before purchase.
and duties for cross-border shipping, specifically for the E-Commerce and B2C customers, where the charges are calculated on day zero,
Who needs it?
and a payment notification is sent to the final consignee via email
Duties etc. is used by a variety of cross-border business, providing
and text. This speeds up the process of clearance at destination
thousands of calculations and classifications to customers, brokers,
and avoids creating bottle necks for the final mile delivery division.
retailers and logistics & freight carriers in over 108 countries around the world. Duties etc. will automatically calculate duties and taxes
CEO Bibiana Fernandez said
We are proud that Duties etc. can
for every order being shipped. Seamlessly integrating with existing
save businesses, time, money and hassle with an intuitive stand-alone
front or back-end systems, the Duties etc. system will inform
system or quick and efficient integration with current operating
customers with daily SMS and email reminders of the charges to
systems. Access to simply priced import duty calculations helps to
be paid or I.D numbers and ID image which needs to be uploaded
streamline their existing processes and creates an efficient supply
before services can be fulfilled. Duties etc. will integrate with any
chain that improves customer experience.
ecommerce back-end system and allow retailers to know exactly how much duty they need to be charging customers. This allows clear, transparent costing and quick and easy payments.
ABOUT S9 TECH S9 Tech, based in Ealing, London, are an IT firm focused on designing, supporting and implementing systems that make a difference to the everyday running of a business through software development, Cloud Computing, IT support, office moves and consultancy. They have developed and implemented digital solutions for many of the industry leaders in the UK and Europe, including Aramex, Asendia, UCH, Australia Post Global E-commerce, just to name a few clients.
Alongside the global launch, S9 Tech has created a free tool which
•• Improved transit times
is used to calculate import duty & taxes for 108 destinations
•• Reduced backlogs at destination
worldwide. The calculator provides thousands of calculations and
•• Reduced clearance and storage cost losses
classifications to customers, brokers, retailers and logistics carriers.
•• International duty calculator for over 108 countries cross-border
S9 Tech has created general access to this tool for 3 free calculations.
•• Improved cash flow due to the money being paid directly into client bank account
Duties etc. on Trial
•• Ability to request, collect and feedback info such as ID image,
Duties etc. has already been trialled with a number of freight and
ID number, confirmation of name and address in local language
Retail businesses in the UK, USA, Thailand, Israel, Indonesia and
as part of various customs regulations
Turkey to name a few. The results have been exceptional:
•• Email, SMS and reminders are configured as customer wishes •• Multiple, local trusted payment gateways for fast, secure payment
The deployment was quick, smooth and successful. Customers are very happy with the new platform and payment rates have increased from 25% to 80% in the first week of launching! David Lattore, Deputy Director, Aramex Switzerland
•• Reduced personnel due to the automatic nature of the process and the follow up •• Efficient and improved supply chain that substantially improves the customer experience •• Flexible, fast and scalable implementation •• PCI DSS & GDPR compliant FORWARDER magazine
DISTRIBUTION & NETWORKS
INVESTS IN PARCEL MONKEY T he Jersey Post Group announced that it had completed
The investment in Parcel Monkey provides Jersey Post and its
its investment in Parcel Monkey, an experienced, holistic
customers with the final piece of the parcel solution portfolio – the
parcel delivery service enabler and provider.
enabling ecommerce platform that can bring together the global network and service providers into one, easy-to-access location.
Based in Southampton, Parcel Monkey was founded in 2009 by current Managing Director Nav Ramiah. Today, Parcel Monkey specialises in four diverse, yet complementary, parcel service elements:
Our international strategy is to ensure the long-term revenue
growth and stability for Jersey Post, through providing a complete global solution. It is imperative that this solution works for customers
•• A parcel delivery comparison service website whereby Parcel
based overseas, but equally, if not more so, for those based locally
Monkey provides parcel services at competitive pricing for
who can expand their market reach through our extended partnership
consumers based on pre-approved carriers;
network. The investment in Parcel Monkey ensures that we are able
•• A global trading platform that provides a marketplace interface through which parcel carriers can sell their services; •• Outsourced warehousing, fulfilment and distribution services
to consolidate our various partner organisations via a comprehensive front-end trading platform that can host and promote the range of services offered by this global partner network. Tim Brown, Chief Executive, Jersey Post
for online retailers; •• An online service for retailers to create an ecommerce storefront including website builder, domain name and hosting.
Everyone here feels very excited and invigorated to be working with Jersey Post. I believe that the relationship will be a real boost
The investment in Parcel Monkey is the latest in Jersey Post's
to Parcel Monkey's global ambitions and provide brand strength
international strategy to exploit opportunities outside the finite
through Jersey Post's postal brand and in-depth postal industry
local market. In 2016 Jersey Post purchased a UK based European
knowledge. I really believe that our relationship with Jersey Post
logistics provider and a customs clearance agent located at Heathrow.
will provide the catalyst to further innovation, especially in the
In 2017, Jersey Post continued to implement its strategy by investing
tracked mail sector.
in Global eParcel Solutions (GePS), based in Miami, and more recently
Nav Ramiah, Managing Director, Parcel Monkey
partnering with the Estonian company, Freselle Logistics, as well as an investment in the Hong Kong based business, A2B Limited, a leading name in mail and fulfilment solutions in Hong Kong and China.
Eurgent - TIME CRITICAL EXPERTS FOR EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING AEROSPACE AND AUTOMOTIVE SPECIALISTS 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS COMPREHENSIVE NETWORK OF SECURE SUPPLIERS
Please call us for immediate quotation +44 (0)1656 656535 enq@ eurgent.co.uk www.eurgent.co.uk FORWARDER magazine
DISTRIBUTION & NETWORKS
MAKING FULFILMENT INTELLIGENT 16 MAY 2019
etail has become a hugely complex business, reflected in the
Retail organisations are acutely aware of the critical importance
escalating demands placed upon the Distribution Centre
of effective fulfilment. Efficiency in the way goods are processed in
and its fulfilment functions. To cope, the warehouse needs
the warehouse, both for high street replenishment and direct to
to become intelligent – and Dematic has the iQ to deliver.
consumer orders, has a major impact on competitive positioning, brand value and ultimately, commercial success. Making the right
Retail warehouses are under acute pressure to change and it’s going
decision on the software controlling an omni-channel operation will
to take a whole new level of intelligence.
require absolute confidence in the supplier’s ability to develop and support the software well into the future.
Across key retail sectors such as Grocery, Apparel and General Merchandising business is now commonly conducted through
At the heart of the warehouse needs to be reliable, agile and scalable
multiple channels, with increasingly diverse and challenging service
software capable of managing and controlling multiple systems and
requirements. Consumers are ever-more demanding and are quick
processes, both manual and automated – all seamlessly integrated
to check prices and place orders on the go, while constraints on
with higher Warehouse Management Systems (WMS). Importantly,
retailers are tightening, with rising costs, escalating peaks and
the software must be able to grow with the business, providing a
mounting difficulties in finding the necessary labour resources to
framework for the on-going addition of further subsystems and
process growing numbers of orders for single or few items.
processes as business needs dictate – without the fear of obsolescence.
These are complex demands that will increasingly require, not
In addition, any such warehouse software should be supported by a
one, but a set or series of solutions working in harmony. Manual
comprehensive range of analytical tools that can offer insights into
operations, perhaps with voice technology or mobile devices, may
the performance and running of the warehouse. Being aware of
work alongside many and varied automated processes and these will
difficulties as they occur, through alerts, can allow early intervention
need to be managed as a whole, in synchronicity, to produce optimum
and enable managers to proactively deal with unforeseen events.
results. Flexibility and agility to change and re-allocate resources in real-time will be a fundamental requirement, and so success or failure
With a foundation based upon smart and scalable software, manual
will be heavily dependent upon the capabilities and intelligence of the
processes and subsystems can be easily added and adjusted to
coordinating software – the Warehouse Execution System.
constantly deliver optimum performance across the warehouse – supporting the business as it grows.
WANT TO KNOW MORE? Further information can be found at dematic.com
Such a framework is now available,
Of course, many retail organisations may already have their own
unique to Dematic.
WMS for order and inventory management. However, Dematic
Dematic offers all this functionality and much more with its suite of
iQ’s modular structure allows the high-functionality of Dematic’s
high-intelligence Dematic iQ software; from a top-level Warehouse
Warehouse Execution and Control System, iQ Optmise, to be
Management System, through its iQ Optimise Warehouse Execution
seamlessly integrated with all leading proprietary warehouse
and Control Software to its cloud-based iQ Insights Asset
management systems – offering flexibility and scalability to the
Performance Management platform – offering live-updates on KPIs
business by providing the intelligent framework necessary for
across multiple distribution sites.
supporting additional subsystems. FORWARDER magazine
INDUSTRY NEWS Dematic’s iQ Optimise software has the intelligence and power
to manage staff in real-time, optimising the allocation of work to
In the grocery sector, most store replenishment activities centre on
smooth throughput and maximise the performance of the site. Task
moving full cases. Dematic can supply various levels of automation
Interleaving and Move Logic can be cleverly deployed to dynamically
for full cases, from manual picking operations supported by voice
direct staff to where they are most needed, switching quickly
command technology, to the use of sorters for processing cases
between picking and replenishment, or seizing opportunities to
stripped from pallets, right up to the fully automated building of
perform tasks as they occur. Notification of a priority order may
mixed case pallets using Dematic’s advanced AMCAP® technology.
coincide with a passing opportunity to pick that item. AMCAP® is a high-performance mixed-case palletising system Smart software used in this way reduces the need for running batches,
designed to assemble pallets and roll-cages that are ready for easy
as picking and replenishment become far more dynamic, effectively
shelf re-stocking at the retail store and is flexible enough to cater
producing a continuous, waveless process. And this logic is being used to
for differing store layouts. The design allows flexible throughput
enhance the efficiency of the Dematic Multishuttle system too. A mixed
variations up to several thousand cases per hour.
product tote retrieved and presented to a picker may well have several items picked from it at the same time, as the software maximises the
In effect, AMCAP® is an automated robotic system comprising
opportunity for fulfilling further orders, greatly enhancing productivity.
three distinct processes: Case De-palletising, where cases are taken from the stock pallet using a robot or hoist equipped with
These are just some of the ground-breaking efficiencies Dematic
vacuum and side clamp technology: Case Storage and Retrieval using
iQ can bring to the warehouse. Looking across the three key retail
a Dematic Multishuttle® store (DMS), where de-palletised cases are
sectors of Grocery, Apparel and General Merchandising, we highlight
temporarily stored; and Pallet Building where products from the
where subsystems and software advances are working seamlessly
DMS are re-oriented and assembled onto a pallet or roll-cage, either
and in unison to deliver significant productivity improvements to
semi-automatically or fully-automatically, as required, and then
replenishment and eCommerce operations.
wrapped in-situ before being labelled and taken away for dispatch. The intelligence behind the whole AMCAP® process is Dematic’s iQ Pack Builder software, which directs pallet building according to how the retailer wants to receive the cases – by family group or store planogram. For fulfilment of online orders, Dematic’s RapidPick goods-toperson system presents items to the picker in the desired sequence, enabling rates of over 1000 picks per hour, with ultra-high accuracy. Dematic Multishuttle is often used as an automated inventory buffer for serving the RapidPick station.
Fashion & Apparel The fashion sector predominantly requires item level picking, both
principle, robots do all the ‘walking’, fetching and putting-away, by
for high street deliveries in totes and eCommerce orders. There
travelling on top of the aluminium grid and then digging down to
are various levels of solution available, across waveless picking and
access each bin as required.
Put Walls, batch picking and sortation, batch picking using pouch sorters or just item picking direct to despatch cartons. A particular
The inclusion of this technology in the solution portfolio further
highlight here is the Dematic Pouch System, which is well suited to
emphasises Dematic’s capability in improving operational efficiency
in the general merchandise market. Dematic iQ can be used as a bridge between an AutoStore® system and the rest of an
Dematic’s pouch sortation system is an automated hanging system
operation, allowing for seamless integration into new or existing
for efficiently storing, buffering, preparing, and shipping multi-line
orders. Importantly for the fashion industry, it can accommodate both hanging and flat goods simultaneously, and is the ideal application
Now celebrating its 200th anniversary, Dematic is a global
for apparel e-commerce.
leader in advanced material handling solutions and as part of Kion Group, has the scale and scope to ensure continuity and
Returns handling can also be made simpler and more efficient with
support for its systems well into the future. More information at
the Dematic Pouch System. Returned items can be placed in the
pouch system and dynamically buffered, allowing items to be quickly called for despatch as soon as a new order is received. The system
saves on time and effort placing returned items back to stock and
Dematic is a leading supplier of integrated automated technology,
enhances availability during short seasons.
software and services to optimise the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its
customers globally, with engineering centres and manufacturing
In general merchandising goods-to-person systems are important
facilities located around the world. Dematic is one brand under
and Dematic’s RapidPut solution is well positioned to deliver
the KION Group of companies and has implemented more than
efficiencies. Here waveless picking is effected using voice technology
6,000 integrated systems for a customer base that includes
and smart Dematic iQ Optimise software, with operatives picking
small, medium and large companies doing business in a variety
and consolidating order items into pigeonholes at Pick Walls for
of market sectors.
subsequent packing and despatch. This smart software solution can save on costly sortation equipment.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services
Then there is AutoStore®, an ultra-compact storage and goods-
and supply chain solutions. Across more than 100 countries
to-person piece picking solution that is available through Dematic.
worldwide, the KION Group designs, builds and supports
AutoStore® offers a highly compact and cost-effective storage and
logistics solutions that optimise material and information flow
order picking system for small items and packages, accessed and
within factories, warehouses and distribution centres. The
served by a fleet of intelligent robots.
company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a
Goods are stored in bins, stacked together in tight configuration,
leading provider of warehouse automation.
side-by-side and on top of each other, forming a dense block of bins housed in an aluminium grid that can be up to six metres deep and
For more information please visit www.dematic.com
with a footprint as wide or as varied as needed. Storage space is fully utilised and, as AutoStore® is built around the goods-to-person
Ian Abbott, Head of Software Solutions, Dematic N. Europe
TANDEM GLOBAL LOGISTICS NETWORK
EXPANDS ITS COVERAGE IN THE MIDDLE EAST R otterdam, 06.12.2018 – The network keeps growing:
clients and local traders. The experienced team offers a full suite
Tandem Global Logistics Network announced today that
of services that include a port/shipping agency, liner agency, heavy
it is further improving its coverage in the Middle East.
lift handling capability, feeder operations, break bulk shipments, air
The Kuwait partner Al-Rashed International Shipping Co.’s office in
charters, air freight, NVOCC, and logistics. With the new partner,
Iraq has become the latest addition to Tandem’s network. In Saudi
Tandem can offer access to the Iraqi market and all of these facilities.
Arabia, the network’s founding member Kanoo Logistics has just opened a new facility strengthening its warehousing capabilities in
More good news comes from Tandem member of the board
the port of Dammam.
Kanoo Logistics – a business group of Yusuf Bin Ahmed Kanoo Group (YBA) – which opened a new state-of-the-art warehouse
A part of the group founded in 1911, long-term Tandem partner Al-
located near King Abdulaziz Port in Dammam. The century-old,
Rashed International Shipping Co. is a family owned company and
family-owned company has been representing the Tandem network
has been representing the network successfully in Kuwait since 2009.
exclusively in Saudi Arabia, Bahrain, Oman, Qatar, and The United
Al-Rashed International Shipping Co. is Kuwait’s largest shipping and
Arab Emirates. The new warehouse is a 10,000 sqm (110,000 sq. ft.)
logistics company with operations across Kuwait, Iraq, and other
ambient temperature controlled facility built on a 100,000 sqm (1.1
countries in the region.
million sq. ft.) area with approximately 10,000 pallet spaces. It offers CCTV indoor and outdoor, the latest safety equipment including
Tandem is able to expand global coverage by appointing Al Rashed’s
sprinklers and showers, and 5,000 sqm (54,000 sq. ft.) of parking
office in Iraq as the exclusive partner in the country. Al-Rashed United
space. In addition to storage, YBA Kanoo is able to provide end-to-
Shipping Services has three main locations: a head office in Basra, a
end logistics support services such as customs clearance, transport,
port office outside Umm Qasr Port, and a warehouse at the Khor
value-added activities, and freight forwarding. The strategic location
Al Zubayr Free Zone. The branch in Iraq is as an extended arm of
at the Port of Dammam is ideal to help customers grow their
Al-Rashed International Shipping Company that serves international
business in the region.
We are confident that these developments create new opportunities for all of our 80 co-operative Tandem partners. Both the new partner and the new assets will contribute substantially to connecting businesses in this important region to the rest of the world.
ABOUT TANDEM GLOBAL LOGISTICS NETWORK
Tandem Global Logistics was established in 2007 in the
Managing Director, Tandem Global Logistics Network
Netherlands with its headquarters in Rotterdam. Tandem is an international network of independent logistics operators with an in-depth knowledge of the global supply chain in airand sea freight, serving the worldwide trading market under a common image and strategy. Tandem Global Logistics has a presence in 80 countries with 200 offices and approximately 2,500 employees. The network is constantly expanding. For more information, visit the website: tandemgloballogistics.net
WELCOME TO FREIGHTABASE
reightabase is an online digital platform for sourcing specialist
At Freightabase we understand that consumersâ€™ needs are changing,
carriers to or from any part of the globe. You can source
and with constant time constraints freight buyers need to make
all carrier types, ranging from airlines, shipping lines, freight
educated decisions quickly. The idea of a shipping manager being able
forwarders and parcel carriers.
to source information to make a well-informed decision is exciting. ISSUE43
The ‘Quick Quote’ is designed to assist busy cargo owners who may not have the time to do an advanced search. Simply complete a very simple form and our customer services team will do the rest for you. The service is available on desktop and mobile and the app is being released soon.
The ‘Directory’ is recommended if you are looking for a carrier by name or in a specific location. You can also select carriers by key words, e.g. ‘perishables’ or ‘project cargo’. The Directory also lists service suppliers to the industry, e.g. marine insurance or mergers & aquisitions.
The ‘Loading List’ is a more advanced search where users can find carriers that specialise in a specific trade lane or shipping route. You can select mode of transport, collection and delivery point. This will then produce a list of specialist carriers to consider for your shipment.
LEADING SOUTH WEST LOGISTICS OPERATOR TURNS TO TRUTAC JULY 2018
FOR TIME-SAVING COMPLIANCE
parks Transport, one of the largest privately-owned
Formed around 85 years ago and based in Glastonbury, Sparks
transport companies in the South West have greatly
Transport provide a general distribution and warehousing service
improved compliance control since switching over to
for supermarkets and many other suppliers including fashion, pet
TruTac’s fleet management software.
foods and miscellaneous dry goods. The modern fleet is backed by 120,000 sq ft of warehousing on an impressive 9-acre site.
With 150 HGVs delivering to every corner of the UK and Ireland, keeping tabs on each vehicle and driver has, according to Director
Earned Recognition is something we thought a company of
Jon Sparks, brought many challenges – particularly as the regulations
our standing and reputation should naturally adopt, and having an
governing commercial transport have become ever more stringent.
effective range of driver and vehicle reporting functions in place, helps to make this possible.
With this many vehicles and drivers the potential for mistakes or to let something slip through the net is quite high. In the past
For example, using TruAnalysis, Sparks can instantly detect driver
we have needed to employ more administrators for longer periods
infringements and immediately take action. Whereas with their
just to monitor and report basic compliance information. Now,
previous system, there was an unacceptable delay in detecting any
using TruTac’s TruAnalysis software, we get things done quickly
problems as the reporting process had an unavoidable time lag.
and accurately, which not only keeps us compliant but allows us to concentrate on efficiently running the day to day operation.
WANT TO KNOW MORE? Further information can be found at trutac.co.uk
With TruTac software we monitor all our key performance data
TruTac, one of the UK’s leading fleet management software
live and don’t have to wait around for the information. It’s virtually
designers, also provided the technical advice and personal training
instant. This means we have the info’ at our fingertips and can satisfy
required to assist Sparks Transport with the transition from one
any DVSA checks at a moment’s notice with complete confidence.
system to another.
Furthermore, we not only have a more dynamic control system, but are saving a lot of precious administration time.
It was extremely fast and efficient. Effectively we jumped from one running horse onto another without tripping up and if we need any on-the-job help, it comes without delay. It’s only been around eight months but no question, the investment has paid for itself already. FORWARDER magazine
DAVIES TURNER IS SHIPSHAPE MAY 2018
new multi-user distribution centre has been developed
The site has been fully secured with palisade fencing and barriers
in the UK, near Avonmouth, Bristol, by Davies Turner
controlling vehicle arrivals and departures.
the UK's leading independent freight services and logistics
provider, and is now fully operational.
The Central Park Logistics site is strategically located on the edge of Avonmouth, within a 10 minute drive of the company’s other
The new hub at Central Park by Western Approach is the company’s
premises at Western Freight Terminal. The new DC will shortly
largest to date at 150,000ft (14,000m ) and adds to Davies Turner's
benefit from direct motorway access thanks to the new junction
nationwide warehousing network.
currently under construction on the M49, improving access to the
major M4 and M5 motorway networks that connect Avonmouth to The building has a high bay fully racked area, with a top beam lift
London and the rest of the country, as well as the Midlands, Wales
of 17.5m and eaves height of 19m, making it one of the highest
and the South West.
in Europe for VNA forklift operations. The site can hold 27,000 standard pallets, leaving around 3,000 spare half height locations
Our Bristol regional HQ which also houses Davies Turner Air
for stacking cartons or low pallets by the ground floor pick spaces.
Cargo, has had outstanding success and is expanding rapidly in co-operation with our European partners plus the main existing
Four mezzanine floors have been built, with an average area of
and emerging markets worldwide. The company already operates
35,000ft 2 (3,158.7m2), each with conveyor and pallet lift access
other warehouses nearby, with each site delivering complementary
from the ground floor as well as between each of the mezzanine
supply chain solutions. This cluster-based approach based on our
decks. These multi-storey mezzanines are suitable for sortation,
freehold sites will allow us to pool our local management and labour
rework, and fulfilment services required for the company’s growing
resources. It represents a much-needed expansion of capacity
e-commerce activities and online retail logistics business.
serving our customers nationwide as well as in South Wales and the West Country.
Access to the warehouse is through 18 loading docks plus a separate drive-in ramp at one end and an extra wide door at the other for out-of-gauge freight, which sits under a large canopy where doubledecker pallet trailers can also be loaded.
Philip Stephenson, Chairman, Davies Turner Plc.
WANT TO KNOW MORE? Further information can be found at daviesturner.co.uk
Bristol is one of Davies Turner’s key multimodal freight hubs, with satellite branches in Bridgend, Plymouth and Southampton. The region also works with the rest of the company’s network centred on its RDCs at Birmingham, Dartford, Heathrow, Manchester and Cumbernauld in Scotland, as well as Dublin in Ireland – with another 14 smaller branches supporting them. Looking to the future, the company has bought enough land (12 acres (5ha) at Central Park to develop a second warehouse on the same site capable of adding at least another 121,000ft2 (11,250m2) as business expands again, following the pattern set at its other regional distribution centres over the last 25 years. One advantage of this phased construction is that the second building can, if necessary, be designed for a specific customer, allowing for a bespoke layout and specialist automation.
Central Park is a 600 acre (245ha) warehousing and logistics development, strategically located and designed to be the South
The site could bring up to 250 jobs to the area, with a variety of jobs
West’s premier distribution park.
available from office to warehousing roles.
stablished in 2015,
So, what does the future hold for Certa Logistics?
Certa Logistics was
Following the success of the last 4 years, now comes the time to
born out of organic
push on with regards to further growth and expansion with an aim
growth within FPD Ltd, a
to dramatically increase the size of the business over the course of
bespoke courier service owned
the next 5 years.
by Managing Director, Paul Carter (pictured). Utilising almost 25 years’ industry experience gained with several global logistics and freight forwarding businesses, Paul took the decision to go it alone in 2014, quickly building a sizeable customer portfolio as a result of a reliable and bespoke customer service provision. From these relatively humble beginnings, the Buckinghamshire based business have quickly and quietly continued to grow their impressive portfolio of customers and have firmly established themselves as a trusted freight forwarding and bespoke logistics solutions partner for a number of well-known high street retailers and 3PLs, including several globally renowned retail coffee and snacks businesses for whom they have achieved 'preferred supplier' status. Certa are also currently supporting a UK based chocolatier with the logistics behind their global business expansion plans. The success of the rapid growth of Certa’s customer base since their conception in 2015, has been their ability to accommodate the varying demands of their customers’ bespoke logistics solutions, whilst maintaining an outstanding level of customer service. This is underpinned through the use of trusted, UK based, freight forwarding and logistics partners who put the needs of the customer first and commit to the elevated customer service standards that Certa’s customers have come to expect from them. Membership of the Palletways network, the Road Haulage Association, and the Freight Transport Association add further assurance to existing and new customers alike that Certa are a thoroughly professional organisation, capable of filling your missing piece within your logistics solution.
WANT TO KNOW MORE? Further information can be found at certagroupltd.com
The expansion plan begins with the
Along with Jayson’s directional leadership and knowledge, will come
addition of Jayson Flegg (pictured) as a
opportunity to exploit differing distribution channels in partnership
Director. Jayson brings with him over 30
with Flegg Projects in order to expand the logistics solutions offering
years of experience within the industry
to new and existing customers across a more global platform. This
as Managing Director of Flegg Projects
global offering will subsequently consist of, but not be limited to:
and will be pivotal in supporting with the future direction of the business.
•• Imports into the UK •• Global shipping •• Pharmaceutical transportation •• Multimodal freight forwarding •• 'White glove' logistics solutions •• Multi-temperature storage That, coupled with potential growth opportunities afforded through the support of current customer expansion plans, will form the foundation of Certa’s growth plans across the course of the next five years. With regards to multi-temperature storage, Certa have recently acquired a 9k square foot, fully secured ambient warehouse, with the capacity to store up to 300 pallets, together with an 18 pallet capacity frozen container which is currently being utilised to store Brexit contingency stock for a well-known fast food retailer. In all, Certa Logistics have established a well-founded platform within the freight forwarding and specialist logistics solutions channels and look well set to achieve their future growth plans. To discuss your logistics and freight forwarding needs with the Certa Logistics team, please contact them at any of the below: email@example.com 01296 250075 www.linkedin.com/in/certa-logistics-ltd
UK DISTRIBUTION & NETWORKS
What is a pallet network?
What are the benefits?
A pallet network is an organisation of contributing professional
The benefits of using a pallet network range from the vast transport
haulier members, shareholders or licensees. The hauliers provide
hub coverage to a more-efficient route plan. Pallet networks allow
cost-effective, nationwide, next-day freight delivery services through
UK hauliers to pick up and deliver goods as directly and cost-
planned routes and distribution centres.
effectively as possible without having to be responsible for multiple counties of produce. The network ensures that haulage drivers can
What are the steps of a pallet network?
rely on other members are vetted, meaning that they are able to deliver goods safely and reliably.
Hauliers collect local pallets, picking them up and
Thinking of joining a pallet network?
delivering them to their designated depot. This is
If you are prepared to deliver around the UK, joining a pallet network
called a Regional Distribution Centre (RDC).
might be an option for you. You can collect pallets of 250kg in your local area to be delivered the next day by 9am, and being part of
a pallet network will guarantee you delivery work that Is arranged
All pallets that fall outside of the haulier’s agreed
between you and other members.
area are loaded and delivered to the national hub, usually (but not always) central to the UK
According to the Association of Pallet Networks, a UK customer is
(e.g. Birmingham). This is called a Centralised
usually within six miles of a pallet network member.
Distribution Centre (CDC). What options do I have? STEP 3
There are a number of pallet networks around the UK which can
Once at the CDC hub, trucks are unloaded and the
provide you with a service that fits you.
goods then reloaded onto the appropriate haulier’s truck and 'trunked' to a regional depot close to
Here are a few that FORWARDER recommends:
the final mile. This may even be close by and be
The Association of Pallet Networks
The Pallet Network Best Food Logistics (previously known as Bidvest Logistics)
The loaded trunk vehicles return to the haulier’s depot, ready for local delivery. STEP 5
Hauliers local to the area deliver goods from the depot to the final destination, which might include retailers and franchises.
Rachel Jefferies, Editor, FORWARDER magazine
2 REGIONAL DEPOT
The individual haulier's local depot, where the pallets are
PALLET NETWORKS & HOW THEY OPERATE
collected ready for delivery.
3 DELIVERY POINT
Pallets are delivered to locations according to
the remit of the haulier.
The centralised distribution centre, where pallets are gathered for onward travel.
NR is a member of the Nishitetsu Group, which boasts a
NNR, especially when extending its global footprint. Aversion to risk is
rich history and has been widely acclaimed as a provider of
embedded throughout the NNR culture, (particularly in the Middle East),
high-quality products since its foundation at the beginning
which has seen significant change and conflict, since travelling through its
of the previous century in 1908, in Fukuoka, Japan.
many stages of growth and development. The economies in the Middle
MORE THAN 110 YEARS OF EXPANSION WITH BALANCE.
East have gone through decades of continual growth, from times when oil prices were at their peak, to hitting recession with their collapse in
NNR Global Logistics’ long-term global strategy has always been
2009. While the boom and bust has seen many companies come and go,
to grow and develop its current market presence whilst expanding
NNR’s strategy has always been to grow steadily and invest in long-term
into new emerging markets. Although perhaps not an ‘emerging
sustainability in a region; the UAE being no exception.
market’, the Middle East has become easier to trade with in recent
The UAE and Saudi Arabian government’s strategy to make
times, resulting in tremendous growth over the last 15-20 years.
themselves open to international investment, as well as diversifying
The Middle East has a very definite style of business – as does
their economies away from oil and gas towards renewable green
Japan – and both are modernising at a rapid pace. Both regions are
energy, has paid dividends and driven more growth. Their closer
challenged by a huge generational shift in expectation, driven by
alignment to global trade regulations and human rights has resulted in
access to a wider world attributed in no small way to social media.
additional benefits, driving more external investment in many industry sectors such as aerospace, automotive, technology, renewable energy
There are many synergies between the Japanese and Middle East
and construction. These industry sectors are at the heart of NNR’s
cultures: both have a very strong heritage and respect for tradition.
growth strategy globally, underpinned by decades of expertise in
This has resulted in very close relationships that have strengthened
delivering bespoke innovative supply chain solutions.
significantly over the last 10 years. Dubai has been awarded with hosting the 2020 World Exhibition, The Japanese ethos has always been to be pragmatic, meaning careful
opening in October 2020, which emphasises its success on the world
study is carried out before making long-term decisions or investment. The
stage and will bring significant opportunities and long-term investment
practice of Kaizen is often deployed to ensure that change is comfortable
beyond the UAE. It reinforces Dubai’s importance as the gateway to
and consistent. These characteristics are available in abundance at
the Middle East as well as the region’s significance to the global
NNR & KAIZEN
economy. As a direct result, the region has become very important to the global supply chain of many Fortunes 500 companies with many relocating their regional headquarters to Dubai. NNR as a whole have grown more organically rather than through large acquisitions which has, by contrast, been the preferred route for many of our competitors in order to gain market share. We have traditionally opted to work very closely with strategic long-term partners for many years, however the natural progression was to
IN THE MIDDLE EAST
open our own NNR office in Dubai. In February 2019, NNR Middle East opened to service our global customer requirements locally as well as increase our market share globally. Dubai is a key strategic location with all the international connections by air, ocean and road to the GGC and internationally. The major carriers are utilizing Dubai as a logistical hub for both cargo and passengers. The growth in size and profile of airlines Emirates and Etihad are testament to that. This latest investment by NNR will ensure we build a long-term platform to work more closely with our partners in the region and also develop a much stronger relationship with our customers. Having a presence in Dubai will ensure we are able to deliver global solutions with local knowledge and expertise; this is key in order to continue to add value to their supply chains as they continue to expand and grow. It is also the key to unlocking further potential throughout the Middle East and Africa. Simon Harris, Global Sales Manager, NNR FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at fta.co.uk
Bristol Earlier this month, Bristol City Council launched its air quality consultation, setting out two options: a charging Class C band Clean Air Zone (CAZ) or a diesel car ban. Under the first option – a Class C charging CAZ – van drivers would need to pay a daily fee of £9 to enter the zone; HGVs would pay £100. And while there is a £2,000 scrappage scheme available, it is only open to private cars, despite them being exempt from the CAZ. The Council has also proposed 24/7 access restrictions on a number of streets in the city centre for HGVs over 3.5 tonnes. The second option is a diesel car ban which would apply to a specific central area from 7am to 3pm, seven days a week; it would not apply to taxis, private hire or emergency services. The consultation closes on 12 August 2019 and the scheme is due to be introduced in 2021. Bath Bath & North East Somerset Council is also proposing to introduce a charging Class C CAZ, following a consultation
which closed in November 2018. The charges would be the same as those proposed by Bristol City Council. The wo cities within the South West of England – Bristol
proposals are yet to be approved by the government, but
and Bath – have been mandated by the government to
if passed, the Council intends to implement the Zone in
implement a series of measures to improve air quality in
the region. While the quality of our air has drastically improved in recent years – nitrogen oxide emissions have fallen by 72 per
A flawed approach
cent since 1970 – there is still much work to be done to ensure
In the view of FTA, a Class C charging CAZ is the very worst
emissions reach their lowest levels possible. In this article, Chris
option for local businesses and the regional economy; we
Yarsley, Policy Manager for the South West of England at FTA, the
are perplexed as to why both Bath & North East Somerset
business organisation which speaks for the logistics sector, provides
Council and Bristol City Council decided to exclude private
an overview of what businesses operating within the South West of
cars and place the heavy financial burden of improving the
England can expect to encounter over the coming years.
cities’ air quality on commercial vehicle operators. This decision is
FTA encourages all its affected members to submit a response to
tantamount to a stealth tax on the hard-working local businesses
Bristol’s consultation and ensure their voices are heard. Please
and vehicle operators which already contribute so much to
visit here to submit your application: https://bristol.citizenspace.
the public purse and help keep Bath and Bristol functioning by
delivering the goods and services that supermarkets, schools, and other businesses need operate.
Efficient logistics is vital to keep Britain trading, directly having an impact on more than seven million people employed in
the making, selling and moving of goods. With Brexit, new
According to FTA, neither of these proposals – a CAZ or a diesel
technology and other disruptive forces driving change in the
car ban – would provide the most effective solution to improving
way goods move across borders and through the supply chain,
air quality. After all, CAZs bring no long-term air quality benefit;
logistics has never been more important to UK plc. A champion
due to natural fleet replacement cycles, all vehicles operating
and challenger, FTA speaks to Government with one voice on
in the city would reach this standard anyway in a few years.
behalf of the whole sector, with members from the road, rail,
Instead, councils should concentrate on traffic management
sea and air industries, as well as the buyers of freight services
and encouraging the use of ultra-low emission vehicles and
such as retailers and manufacturers.
alternative forms of transport. Chris Yarsley, Policy Manager, South West of England, FTA
* National Statistics (2016) Emissions of air pollutants in the UK
AIR QUALITY SCHEMES IN THE SOUTH WEST FORWARDER magazine
ristol: a buzzing city, a port for automotives and, ahh,
The two terminals collectively cover a wide basis of freight:
the home of FORWARDER magazine. So, what’s
Portbury Container Terminal deals with larger vessels including
the South West’s position in the freight industry? Are
the weekly MSC feeder from Antwerp, while Avonmouth
there opportunities for growth? Let’s take a look at the latest
Container Terminal handles smaller vessels at a fast turnaround
market knowledge and the potential we’re currently sitting on…
time, designed for smaller volumes. The Bristol Port’s website says that
The consented Deep Sea Container Terminal will
Bristol is a prime location for shipping goods to and from the
add a further 1.5m TEU. With berthing pockets dredged to 18
south west of the UK, providing key access to ocean carriers and
metres the new terminal will provide a key gateway for container
bulky freight such as ro-ro (roll on, roll off) freight. Due to the
ships – including the new generation of Ultra Large Container
access for marine services, there are freight opportunities for
Ships – to access UK markets. We are ready to build as soon as
both deep-sea and short-sea container operators. Managing the
market conditions are right.
port of Bristol, The Bristol Port Company handles containers that are imported to and exported from the Portbury and Avonmouth terminals.
The South West – specifically Bristol – is well recognised for its
Bristol’s port has expanded over the years, and the car
access for imports of ro-ro freight. There are over 500 acres
compounds consist of 217 acres of common user storage, and
of car compound at the port, which provides a vast amount of
around 600,0000 vehicles are handled each year. Furthermore,
space to store vehicles. Due to its location, accessibility and
Bristol’s port has over two-million square feet of warehouses,
generous space near the port, Bristol’s main trade function is
which provides ideal storage facilities for imports. There are
for motor vehicles, making it one of the most important areas
in-house IT experts on site who customise stock data, which
for this type of freight.
gives customers control of the goods’ location, delivery and any logistics details. The warehouses provide services such as devanning, storage, picking, packing and dispatches. Offering multiple services within the supply chain, Bristol’s port is no doubt an important place for freight. Rachel Jefferies, Editor, FORWARDER magazine
BRISTOL ...AN IMPORTANT FREIGHT HUB FORWARDER magazine
srael is a highly developed western orientated market whose business practice is similar to much of western Europe. Its high gross national product of USD 36,000 per head exceeds those
of several European Union (EU) member states. Benefits for UK businesses •• Quick adoption of new technologies •• Open to new ideas •• English widely spoken and accepted as business language •• Israeli business community familiar with UK business practice •• Free trade agreement between the EU and Israel •• Similar commercial legal systems to UK •• Only 2 hour time difference
Strengths of the Israeli market include...
•• Regular flights between UK and Israel
•• Growing economy •• Low inflation and unemployment
Challenges doing business in Israel Israel does not present major challenges to UK companies wishing to do business.
•• Shekel is a freely convertible currency •• Reduced government involvement in business •• Strong technological knowledge and entrepreneurship
Look for the Foreign & Commonwealth’s (FCO) Overseas Business
•• Top market for a number of approved patents per capita
Risk report for Israel.
•• High density of start-up companies
•• Major technology companies, such as Google, Microsoft and Motorola, have their Research and Development (R&D) centres in Israel
ISSUES & REGULATIONS 62
UK & ISRAEL TRADE The UK exported £1.3 billion in goods to Israel in 2014. Israel is the UK’s 33rd largest market worldwide. Bilateral trade has
TAX & CUSTOMS CONSIDERATIONS
Israel has signed a double taxation treaty with the UK.
exceeded £3 billion in each of the past 4 years. Value Added Tax (VAT) The top 10 UK exports to Israel make up to 80% of all UK
VAT is currently charged at 17%. It is based on the duty paid
exports to Israel. These include...
value plus any other taxes and charges applied to imports.
•• vehicles •• pharmaceuticals
Some goods are liable for other taxes. This includes...
•• general machinery
•• Tama, a general ‘up lift’ tax designed to artificially raise the value of imported goods
•• chemicals and plastics
•• Purchase tax which is charged on the higher Tama value Company/corporate tax Foreign companies can hold a bank account in Israel with
Israel’s commercial law is based on English law. Companies
freely transferable currency. Other taxes levied include:
are advised to seek legal and taxation advice when doing
•• income tax based on worldwide income
business in Israel.
•• national insurance paid by both employees and employers (and which includes compulsory health insurance)
Standards and technical regulations
•• municipal taxes
The Standards Institution of Israel (SII) has responsibility for standards, testing and certification.
•• 5% acquisition tax on purchase of real estate There are no obstacles to capital coming into the country.
Israel has strict marking and labeling requirements that
There are no restraints on the repatriation of profits,
frequently differ from those of other countries. Exporters
dividends or capital by non-residents.
should consult with their Israeli importer prior to shipping any product that will be offered to the local market. All imports into Israel must have a label indicating...
CUSTOMS & DOCUMENTATION
•• Country Of Origin
•• Name and address of the producer
Additional dues and charges are also levied for services
•• Name and address of the Israeli importer
rendered in Israeli ports. Israel’s free trade agreement
•• Contents •• Weight or volume in metric units
with the EU has resulted in a gradual reduction in import duties for UK products. However, in order to be eligible for exemption products must meet certain ‘rules of origin’.
Hebrew must be used in all labelling. English may be added provided the printed letters are no larger than the Hebrew.
Documentation All transport related documents for exports to Israel such as bills of lading, waybills and import manifests must include:
•• full name and VAT registration number of the importer
Contains public sector information licensed under the Open Government Licence v1.0.
•• clear description of imported goods, including first 4 digits
•• full name and VAT registration number of UK supplier of the goods’ harmonized system classification number FORWARDER magazine
irtual reality has undergone a huge breakthrough over
The police force has been educating drivers, cyclists and
the last few years, particularly in gaming. Putting this
pedestrians to look out for hazards such as blind spots,
360-degree tech revolution to an educational use, police
left-turning vehicles and opening doors. The content
officers have been educating cyclists and drivers about road safety.
is available to all, and the message is uniform. Steven
Road-related accidents are one of the most common causes of injury
explained a little more about the videos that are shown
(and even fatality). During 2017, around 171,000 casualties and 1,793
through VR technology...
fatalities occurred*. The number of deaths caused by road-related accidents in 2017 represented 0% change from 2016's statistics,
so the police force recognised that educating road users could
This video educates drivers on awareness and safety of
positively impact the number of road collisions (no pun intended).
cyclists on the road. According to the Met, on average,
FORWARDER magazine spoke to the Metropolitan Police, who
there are two fatalities and over 700 are injured through
gave us an insight into how exactly these VR clips are making our
dooring-related incidents each year. In Holland the
roads a safer place...
number of injured is much lower, at 250**. So, how is this number so low when Amsterdam is packed with cyclists?
360-degree virtual reality (VR) gives users a different type of
New drivers are taught to use their adjacent hand to open
experience in watching a video. In one form of VR kit, the user places
the car door from the inside, meaning that they have to turn
a blacked-out headset on (similar to a ski mask), and a mobile device
their body (and will therefore either be encouraged to look
is placed in the 'window' of the headset, meaning that the device's
behind them to check for cyclists, or will look into their wing
screen fills the user’s vision. With artificial intelligence technology,
mirror) to open their car door. Encouraging safety checks
the user can physically twist and turn themselves a whole three-
before opening a vehicle door could save a cyclist from injury
hundred-and-sixty degrees, and the video will reflect the user’s
or even fatality, as that is one of the reasons cyclists are at
physical movements. Giving a 3D effect, this VR experience is like
great risk when cycling past parked cars.
no other and the user is captivated in an alternate reality. Quite understandably, this can achieve powerful and eye-opening effects
We also have a video that is currently being edited,
on the user. Met Police recognised this and now uses this method of
which uses the same technology to highlight the benefits
education to put a user in engineered, reality-like situations. Police
of the Dutch-reach method of door opening. The driver or
officers can now set road users in dangerous circumstances such as
pedestrian uses the “off hand” to open a car door, which
a bike incident or a car crash, all without facing the physical or long-
causes the body to turn, giving an improved position to view
term emotional consequences.
outside the vehicle. HGVs turning left and doors being opened into the path of cyclists are the most dangerous and most
We are the team that is responsible for delivering Exchanging Places, an educational tool that has been running since 2010 in excess of 45,000 people. Steven Wilson, Cycle Safety Team
numerous, respectively, incidents involving cyclist injuries.
MAKING OUR ROADS
FORWARD TECH Exchanging Places
Simulated car crash
Another form of education for cyclists and their safety when
Designed to shock, the VR simulated car crash places the user as
travelling via roads, which focuses on HGVs. Prior to the 360o VR
the passenger in a car crash. This video was created by the fire
clips, police forces offered cyclists a chance to sit in an HGV with a
service and is also used by the police. It represents how distracted
police officer, whilst a second officer would cycle around the vehicle
driving, such as mobile phone use, not paying attention, distracting
to highlight areas of danger such as left turning and key blind spots.
passengers and speeding can all lead to dangerous driving, resulting
To carry out one safety demonstration, it could take up to four
in a severe crash.
officers to be present during the ‘lesson.’ This was time consuming
everyone but highlights the dangers of driving whilst distracted,
and would mean four police officers need to be off duty.
explains Steven. The VR experience enacts the scene of a car crash,
We have a simulated car crash that is not for
placing the participant as the front-seat passenger, witnessing the Since the VR 360 videos have been introduced, the Met Police are
dangers, the crash, and the distressing scenes after the crash. Whilst
able to provide quick and safe educational visits that require less
the Met Police recognise that this video may not be for everyone and
time and staff.
can leave viewers shocked, it uses a more impactful method in order
for the message to hit home. Whether you’re a driver or passenger, Moving forward we have noticed that not every location or user
it’s important to recognise dangers before they get out of control.
has the ability to climb into a truck, so we took the decision to move to virtual reality. This has been far more efficient to run the project,
Not only do these videos provide an educational message, they also
as two policing staff can now deliver to up to 16 people at one time.
provide warnings for the consequences that follow. Drivers may
We are also less vulnerable to the weather [affecting the experience],
speed or allow distractions due to smaller consequences such as
as the equipment is portable and can be delivered indoors.
being late to work, or acting cool in front of friends. However, the consequences of danger could be much worse, such as putting yours and other lives at risk, or facing jail time should the danger cost a life. With the use of these VR experiences, road users can be taught to be aware and vigilant of the dangers around them. Another major advantage is that the video itself doesn’t require any expensive equipment to present to its audience. Although we use the Oculus VR system, the video has been uploaded to YouTube and works with any smart phone device. Simply hold the device out in front of you whilst the video is running and it will be usable to you. Part of the reason for this is these dangers aren’t London-only problems, and whilst many cities and forces may not experience the same numbers of incidents, there is no reason why they cannot benefit from our resources. Any Local authority or police force can contact us for a copy of the video for their own use.
The Metropolitan Police force has been showcasing these educational videos for over ten years, tackling the factors that contribute to accidents that occur daily. Our roads can be made safer with a little more thought and care, which is exactly the message these videos aim to achieve. Rachel Jefferies, Editor, FORWARDER magazine * 2017, Gov.UK road casualty annual statistics for Britain ** Statistics from DfT
he rise of the machine is fuelling essential discussions about the future role of workers â€“ not least within logistics. With full automation not an option in the foreseeable
future how are companies to meet challenging productivity goals? With improving the workforce experience now a priority, Andreas Koenig, CEO, ProGlove considers the role of wearable technologies, such as barcode scanners and glasses, in transforming the working environment and providing the real-time data that can unlock worker potential. Optimal Environment
Organisations in every market are considering the changing role of
Opportunities abound to augment worker experience. While
employees in response to a workplace that is increasingly data driven.
warehouse and logistics processes have been optimised in recent years
The growing maturity of machine learning and artificial intelligence
there are still many aspects of day-to-day roles that are sub-optimal. Just
is increasingly influencing day to day activity in any number of roles.
consider the time wasted walking back to static work stations to input
Just consider the social media giants such as Facebook now creating
data and receive the next task. The challenges associated with juggling
thousands of new jobs for individuals to identify hate speech, jobs
scanning devices while lifting items, especially at height. The frustration
that are becoming possible only as a result of the introduction of
of locating the right item in a mix of apparently identical products.
state of the art algorithms. Wearables such as gloves with detachable scanner are safer, with both Similar thinking is required in every market to achieve a seamless
hands free at all times, and easier to use. Leveraging ergonomic science,
and effective man/machine interaction, especially those areas such
these devices minimise extraneous movement helping individuals to
as warehousing that are already struggling to recruit and retain
stay productive for longer and avoiding fatigue induced error.
skills. According to a recent report by the UK Commission for Employment and Skills, only 9% of the industryâ€™s existing workforce
Critically, wearable devices enable a decentralised data model, where
is under 25 years old. To fill the skills gap and meet increasingly
workers are empowered with real-time information. With adjustable
challenging productivity and efficiency goals, companies need to find
feedback options, such as acoustic signals, vibration and LEDs on
a way to make the industry more attractive.
the back of the hand, a worker receives immediate confirmation of correct product selection. This feedback not only minimises delays
Creating an enhanced working environment is key to attract and
and errors, improving productivity, but also avoids worker frustration.
retain staff. However, better rest areas and improved terms and
Wearable devices can also include display screens or be connected
conditions are not enough. Companies need to find a way to improve
to smartwatches or wearable terminals to provide individuals with
day to day worker experience, minimising the physical overhead and
additional information, such as the next pick location. There is no
reimaging jobs to unlock individual potential.
longer any need for tiring and unnecessary activity â€“ every step, every arm movement is directly related to undertaking the task at hand.
Man and Machine The provision of real-time information via an ecosystem of wearable
As the warehouse environment changes and companies look to
devices is changing the worker experience. Day to day activity is safer
automate simple, repetitive tasks, the role of the human workforce
and more productive; but workers are also more empowered by
will evolve. With an array of wearable devices augmenting not only
real-time information to make decisions and leverage that essential
the productivity but also the experience of the human workforce,
human intelligence to recognise and respond to the situation. The
organisations can create an environment that is both safer and more
result is not only better human to human collaboration but also
appealing to the next generation.
human to machine â€“ and a workforce that is fulfilling its potential.
Andreas Koenig, CEO, ProGlove
BRINGING DATA TO THE USER & UNLOCKING WORKER POTENTIAL FORWARDER magazine
M&A for the global freight & logistics industry
+44 (0)20 3872 6906 â€˘ firstname.lastname@example.org 11 Gower Street, London
Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual clientâ€™s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.
F R E I G H T
Are you planning to buy or sell a freight forwarding company? FORWARDER magazine
F R E I G H T
CLOSING OF MACGREGORâ€™S TTS ACQUISITION POSTPONED TO Q3 2019
MacGregor, part of Cargotec, announced on 8 February,
2018 that it has entered into an agreement to acquire the marine and offshore businesses of TTS Group
ASA. The acquisition is subject to regulatory approvals from the
MacGregor is a leader in intelligent maritime cargo and load
competition authorities in Germany, South Korea and China.
handling with a strong portfolio of MacGregor, Hatlapa,
MacGregor announced the approval from the German regulator on
Porsgrunn, Pusnes, Rapp and Triplex products, services and
6 November 2018 and the approval from the South Korean regulator
solutions, all designed to perform with the sea.
on 27 December 2018. Shipbuilders, shipowners and operators are able to optimise MacGregor announced in March that it expected to receive approval
the lifetime profitability, safety, reliability and environmental
from the competition authority in China and close the transaction
sustainability of their operations by working in close
during Q2 2019. Due to a longer than expected regulatory process
co-operation with MacGregor. www.macgregor.com
in China, the company currently expects closing of the transaction to take place in Q3 2019.
MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2018 totalled approximately EUR 3.3
For more information please contact...
billion and it employs around 12,000 people worldwide.
Pasi Lehtonen, Senior Vice President, Marketing,
Business Development and Strategy, MacGregor tel. +65 91737550, email@example.com Robin Thuillier, Communications Director, MacGregor Tel. +65 9730 4301, firstname.lastname@example.org
DOWNLOAD THE FREE APP TODAY
UK +44 (0)1454 628 794 USA +1 (646)968 0534 UAE +971 04 246 2836 FORWARDER magazine
F R E I G H T
FOR SALE FRENCH FREIGHT FORWARDER
GERMAN FREIGHT FORWARDER
Ref. 898FM | France
Ref. 763FM | Germany
Key business features
Key business features
•• Established in 2004
•• International air & ocean freight forwarder
•• Privately owned
•• Privately owned – one shareholder
•• International air & ocean: 70%
•• 3 offices across Germany
•• Logistics & road freight: 30%
•• 19 staff
•• 46 staff (2 locations)
•• 50% air freight, 50% sea freight | 70% export, 30% import
•• Clearly defined 2nd-tier management structure
•• Sectors: events logistics and general cargo
•• Export: 66% (China, India, S.E Asia) | Import: 33%
•• Export to China, South America, North America
•• Sectors: aerospace, events, AOG, general cargo
•• Import from China
•• Turnover €16m
•• Turnover €7.0m
•• EBITDA €1.0m
•• PBT €1.0m
IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT... FORWARDER magazine ISSUE43
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)20 3872 6906
GERMAN FREIGHT FORWARDER
SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER
Ref. 290FM | Germany
Ref. 448FM | South East USA & South America
Key business features
Key business features
•• Established in 1980
A licensed, national customs broker, freight forwarder and NVOCC
•• Privately owned
•• Established 20 years ago
•• 2 offices across Europe, 44 staff combined
•• Privately owned – looking to continue under new ownership
•• 90% sea freight – Asia, EU, Far East | 10% air freight
•• 20 staff across 3 locations
•• Imports: FAK Cargo, consumer, textiles, industrial
•• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight
•• Exports: Automotive, chemicals, industrials
•• 60% ocean | 30% road | 8% air | 2% rail
•• Owner would look at retaining a minority stake in the business
•• Turnover $10m
•• Turnover €20m | PBT €200k •• No debt
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS
email@example.com +44 (0)20 3872 6906 FORWARDER magazine ISSUE43
F R E I G H T
MULTIMODAL FREIGHT FORWARDER
Ref. 2232FM | London Heathrow (LHR) Key business features
Import 17% Export 48% OCEAN
•• Company trading 10+ years •• Six full-time members of staff including two Directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017
Import 18% Export 8% ROAD
Import 3% Export 1% UK DOMESTIC
T/O: £1.3m Adj. PBT: £200k
2018 ••Turnover: £1.30m
GET IN TOUCH
+44 (0)20 3872 6906
•• Gross profit: £410k •• Adj. Profit Before Tax: £200k 2017 ••Turnover: £1.43m •• Gross profit: £454k
SELLER OF THE MONTH •• Adj. Profit Before Tax: £220k
Ref. 4356FM | UK, US & Germany Overview •• My client offers global freight forwarding, customs brokerage and supply chain management providing air, ocean & road services alongside value-added services •• Having grown organically over a period of 45 years, they are now generating annual consolidated revenue of €300+ million •• Originally established in Europe, they now have a worldwide presence with 20 offices and 1,000+ employees whilst still remaining privately owned ••The primary markets for my client are China, U.K, Australia, South Africa, the Middle East and the U.S. •• With consistent profits and a capital fund, my client is in a strong position with the ability and capacity to acquire privately owned companies
Investment remit •• Focus on international freight (air and ocean), with limited trucking or domestic operations •• Companies located in UK, U.S and Germany ••Turnover of the business to be a minimum of €5.0m, preferably €10m - €50m •• Privately owned companies •• 5+ staff •• Gross operating margin: Expected to be in region of 15 to 30% •• Company must control business rather than large amounts of agent-routed cargo
BUYER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
NCHI RELAU ON SO
RECRUITMENT FOCUS POWERED BY
G NCHIN RELAU SOON
SALES DEVELOPMENT EXECUTIVE
NORTH FELTHAM / HEATHROW, UK FULL TIME – MON TO FRI 9AM TO 5.30PM £25,000 TO £30,000 D.O.E. firstname.lastname@example.org | +44 (0)1454 628 779
EAST SUSSEX, UK UP TO £40,000 BASIC COMMISSION STRUCTURE TO BE DISCUSSED CAR ALLOWANCE UP TO £4,800 email@example.com | +44 (0)1454 628 779
We have an opportunity with a Freight Forwarding organisation who require a Customs Broker to join an ever-growing team.
Details are as follows •• Processing Air/Ocean Import & Export customs entries •• Handle the small amount of Road Freight shipments we
have – mainly email communication and data input •• Take ownership of our AEO (Authorised Economic Operator) – knowledge/experience preferred •• Ability to work closely with UK customs and keep up to date new processes/procedures •• Experience in Job costing and Invoicing customers •• Experience using Sequoia system preferred •• Experience using CNS/DESTIN-8 preferred •• High Quality Customer Service expected / Good Telephone manner •• Must be Computer Literate •• At least 2 years experience in the industry •• Ambitions to grow/develop department •• Plese contact Jason Pocock if this is of interest to you
We have an opportunity for a well-established International Freight Forwarder in East Sussex who require a Sales Development Executive. The ideal candidate should have a minimum of 3 years sales experience within the forwarding industry, with knowledge of all modes of transport and Warehouse Logistics. They will be required to generating new business on an ongoing basis, be driven, ambitious and a successful sales hunter.
Responsibilities •• Developing and securing new business •• Ensure targets are met or exceeded in line with business plan •• Compile a healthy pipeline •• Complete reporting via CRM •• Maintain existing business •• Excellent communication skills, both verbal and written
Qualifications •• Ambitious and driven personality •• The ability to work individually as well as part of a team •• Comprehensive knowledge of all modes of transport •• Current/clean driving licence
VACANCIES UNITED KINGDOM
NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT
COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES firstname.lastname@example.org | +44 (0)1454 628 779
We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world. This is a Management role, based at off the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved. We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.
CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000 email@example.com | +44 (0)1454 275 934
•• Completing a high standard of air/sea import entries •• Working accurately in fast-paced environment •• 3 or more years’ experience with customs entries
•• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries. •• The Network Control Supervisor is responsible for the performance of his shift or function within the network group. He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets. •• Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team. •• Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction. •• •• Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals. •• Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied. •• Successful candidate must be committed to travel away on management training courses and events. •• Skill/Experience required •• Minimum 3 to 5 years of man-management experience within or a similar industry. •• Higher level of education with additional qualifications specific to this role. •• High level of Microsoft office knowledge/experience. •• Dangerous Goods by road and by air •• Health and safety •• Man management •• Knowledge of the UK Road Maps would be an advantage
RECRUITMENT FOCUS POWERED BY
OCEAN EXPORT SPECIALIST
AIR OPERATOR AGENT
SCHIPHOL, NETHERLANDS €39,000–€43,000
firstname.lastname@example.org | +1 (470) 558 2953
Key info •• $40k-$50k •• Minimum of 2 years in ocean export role •• Full documentation A-Z
G NCHIN RELAU SOON
email@example.com | +44 (0)1454 628 785
Key info •• Maintain closer working relationships with clients, airlines, hauliers and destination offices
•• Identify and resolve issues, the candidate will be
empowered to act on their experiences to resolve problems or stop any potential issues before they occur •• Providing rates to clients through web based platforms
AIR EXPORT MANAGER CHICAGO, IL firstname.lastname@example.org | +1 (470) 558 2953
Key info •• Salary based on experience •• 5+ years managerial experience •• Working for a top 25 global freight forwarder
ROAD OPERATOR MUNICH, GERMANY €39,000–€42,000 email@example.com | +44 (0)1454 628 785
Key info •• Handle day-to-day operational issues maintain smooth
GATEWAY SUPERVISOR CHICAGO, IL
flow of information in amongst other office staff •• Ensure that all quote requests are dealt with immediately •• Liaise with accounts – and other departments
firstname.lastname@example.org | +1 (470) 558 2953
Key info •• $60k-$70k •• 2+ years freight forwarding industry experience •• Supervisory experience in a freight forwarding environment
OCEAN IMPORT & EXPORT OPERATOR ANTWERP, BELGIUM €39,000–€43,000 email@example.com | +44 (0)1454 628 785
Key info •• Assist and advise customers of shipments, arrival, clearances and deliveries
•• Build close, strong relationships with customers/clients •• Handling Import & Export shipment processes
MARITIME AGENT, IMPORT & EXPORT
HAMBURG, GERMANY €39,000–€42,000
LE HAVRE, FRANCE SALARY IS COMPETITIVE FOR THE RIGHT PERSON 35 HOURS PER WEEK 30 DAYS HOLIDAYS PER YEAR firstname.lastname@example.org | +44 (0)7843 906 423
email@example.com | +44 (0)1454 628 785
Key info •• Execute all export shipments and documentation with
the highest level of accuracy •• Build close, strong relationships with customers/clients •• Assist and advise customers of shipments, arrival, clearances and deliveries
OCEAN OPERATOR DUSSELDORF, GERMANY €39,000–€42,000
Key info •• A maritime agent with experience in sea freight export and import
•• You will be responsible for the complete management of all import and export operations •• Seeking someone who holds motivation, flexibility and autonomy with a minimum of 3 years of experience in international shipping •• It is essential that the successful candidate is fluent in English and French as the head office and main running of the Le Havre office will be done from Germany
firstname.lastname@example.org | +44 (0)1454 628 785
Key info •• Execute all export shipments and documentation with
the highest level of accuracy •• Providing rates to clients through web based platforms •• Ensure systems are accurately used and updated
AIR OPERATOR AGENT FRANKFURT, GERMANY €39,000–€42,000 email@example.com | +44 (0)1454 628 785
Key info •• Maintain closer working relationships with clients, airlines, hauliers and destination offices
•• Identify and resolve issues, the candidate will be
empowered to act on their experiences to resolve problems or stop any potential issues before they occur •• Providing rates to clients through web based platforms
AGENT DE TRANSIT, POUR SERVICE ÉVÈNEMENTIEL PARIS, FRANCE PROPOSED GROSS SALARY: €35K PER ANNUM PARIS-BASED OFFICE – SOMEONE LOCAL IS ESSENTIAL firstname.lastname@example.org | +44 (0)7843 906 423
Key info •• French native and strong level of English (conversational and written) required
•• High availability - autonomous and resourceful •• Maritime knowledge is a plus •• An interest in Live Entertainment or experience in this field is highly desired
•• Experience with air & ocean – import & export
Fill your vacancies
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MARKETING FOCUS WITH
ny event manager will know that running a large conference,
to assume that activity during the standard 9–5 working hours are the
exhibition or expo is no mean feat. It’s not a job for the
least active for social networking on Twitter, with the exception of lunch
disorganised, and between managing attendees, speakers,
breaks 12-2pm. However, if your marketing is aimed towards businesses,
staff, setup, marketing and sales, there’s so much to do. An event
it could be worth testing the 9-5-hour waters, as companies are more
executive worth their salt will work tirelessly for a year to 18 months
likely to be active on social media during work hours.
to get every detail in place for the day. Instagram is one of the biggest social media platforms at the moment. Social media takes up a big chunk of our lives. We scroll during our
It allows users to express their channel in pictures, creativity and
lunch breaks, on the bus, even while the kettle is boiling. The average
links, and is one of the biggest forms of money-making for Instagram
user spends 142 minutes per day on social media…
'influencers.' An influencer is essentially a user who has a large number of followers, and is endorsed by brand to advertise their
This next question might be a bit of a tough pill to swallow:
products to their followers through Instagram posts.
considering we spend so much time online, is your company really doing enough to promote your brand across your social media
Due to a hype around Instagram, having an active account within the right
channels? Are you really utilising this free marketing tool for your
industry could be worthwhile for your marketing purposes. According to
products and services? One of the most powerful methods to target
research, Instagram is the most active during the following times:
specific and brand new audiences. Do you know the secrets behind brilliant social networking? FORWARDER has put together some
Monday: 7pm and 10pm
Friday: 1am and 8pm
tips on how to maximise your engagement when posting on your
Tuesday: 3am and 10pm
Saturday: 12am and 2am
social media channels.
Thursday: 7am and 11pm Pick your timing right Peak times aren’t a myth. There will be certain times and days that
However, if you make an Instagram account, make sure you post on
different social media platforms will be more active than others. It’s
it. Nothing screams time deficiency more than a dormant Instagram
wise to do your research, and remember: not every social media
account with 3 posts listed from July 2012. Use it or lose it.
platform is equal. LinkedIn, for example, is used more throughout the week than it is during the weekend. LinkedIn users are most
likely to be active for businesses purposes. Keep this in mind when
There are other sneaky tricks to the trade when it comes to maximising
posting on LinkedIn, particularly relevant to B2B-based companies.
your engagement online. Using hashtags (#) can enhance your post’s interaction, as anyone who searches the hashtags (usually searching for
Twitter is commonly used throughout weekdays, however research
a specific topic or keyword) is more likely to find your tweet/post. For
suggests that the peak times for Twitter engagement is 8:00–10:00
example, hash-tagging #freight might generate interest from industry-
AM, during the 'waking up' period. Most people check out the latest
specific social media users, increasing your post interaction rate.
news stories and social media first thing in the morning. Another peak
#freight #forwarding #cargo #projectcargo #oceanfreight
time for Twitter is outside work hours 5:00–9:00 PM. It could be safe
#warehousing #courier #supplychain #distribution.
Images and graphics will also boost your engagement significantly.
Social media can be an easy field to play once you do your
Attaching an eye-catching image will draw the attention of the reader
research. Understandably, social media marketing isn’t
much more than a plain text tweet will. Try and choose something
for everyone, and sometimes it takes a certain ‘knack’ to
in the style of your branding – this will not only look consistent, but
master. Above all, it takes time and requires consistency.
will also embed your brand’s style.
We understand that social media marketing is crucial for companies, yet can be difficult to find time to dedicate
Make use of what’s currently trending –trending terms (sometimes in
to. Stressed about spending time on your social media
the form of a hashtag) are a great way to boost your interaction, taking
advertising? Freight Media can help, offering services for
advantage of the internet’s most talked about terms at that present
all of your marketing needs. From posting to social media
moment. For example, the top trending terms on Twitter fairly recently
maintaining, Freight Media’s team of marketing experts
was #NationalEmojiDay. It would be ideal to make these as relevant to
will assist you with how to get the most out of your online
your industry and followers as possible (see below for exemplar tweet).
presence, targeting the right audience for your client-base. Want to find out more? Visit freight-media.com Rachel Jefferies, Editor, FORWARDER magazine
Create brand opportunities Creating brand opportunities when posting on social media is a brilliant way to market your services consistently, and it’s even better when you can relate it to everyday life for the user, e.g... •• Christmas countdown •• Holiday celebrations (e.g. Hallowe'en, New Year, Easter, Valentine’s Day) •• Weekly set posts (e.g. Motivational quote Mondays, throwback Thursdays) Posting alongside events, holidays or themes will encourage consistent posting. You might also benefit from users searching the keywords (similar to ‘trending’, addressed in the previous bullet point), as social media users will be more likely to search for 'Christmas' during the holiday season.
STAYING SOCIAL ON YOUR MEDIA CHANNELS FORWARDER magazine
THE LAST WORD...
BELUGA WHALES SAFELY LAND IN ICELAND
wo former captive whales, Little Grey and Little White,
We’re absolutely delighted Little Grey and Little White have safely
have safely touched down in Iceland following a 6,000 mile
touched down in Iceland. This is a complex but inspiring project and
flight from China. The pair now face the final stage of their
we’ve been working with the whales for months helping to prepare
journey by truck and ferry to the world’s first open water sanctuary
them for travelling to their new home. We'll continue to carefully
for beluga whales.
monitor the whales but we’re pleased with their overall progress and welfare checks, which have been taking place throughout the
The SEA LIFE Trust has today confirmed that Little Grey and Little
relocation. The co-ordination of this project has been down to so
White have arrived at Keflavik Airport (Iceland’s International
many people and we’re extremely grateful for all their hard work,
Airport) after having successfully completed the first leg of their
and are thrilled this epic journey has gone as planned.
landmark journey. The flight, sponsored by Cargolux Airlines Intl,
Andy Bool, Head of SEA LIFE Trust
landed locally this afternoon. The whales will now continue onto their new home, a large sanctuary in a natural bay on Heimaey, one
The 747-400ERF freighter plane was welcomed onto the tarmac with
of the Westman Islands, located off the southern coast of Iceland.
a ceremonial water salute from two fire trucks firing a water arc over the plane, in celebration of Iceland’s newest residents’ safe arrival.
The two belugas were transported in custom-made slings designed to their exact physical requirements, and were then placed in tailored
Little Grey and Little White will now be transferred on board two
containers. After a lorry trip from Changfeng Ocean World to
lorries from Keflavik Airport before catching a ferry to Heimaey –
Shanghai Pu Dong airport, the whales were loaded onto a specially
off the south coast of Iceland. Once they arrive on the island, they
branded Cargolux freighter. The procedure was successful and the
will be placed in their dedicated sanctuary quarantine care pool for
aircraft departed Shanghai.
monitoring and resting after their epic journey. They will then move to their new home in the secluded open-water bay.
Little Grey and Little White were monitored by their care teams to ensure they remained safe and comfortable throughout the 11.3012-hour flight. A Cargolux engineer and a team of global veterinary experts with experience in transporting marine mammals were also on board, to guarantee the whale’s welfare, whilst ensuring flight safety requirements were upheld.
WANT TO KNOW MORE? Further information can be found at sealifetrust.org
We are delighted that Little Grey and Little White enjoyed a
Having been originally involved in discussions about a sanctuary
seamless journey onboard our Cargolux aircraft. The success of this
with SEA LIFE 20 years ago, and having helped with this beluga whale
undertaking is the reflection of the dedication and commitment of
project from the beginning, WDC is naturally very excited to be part
teams across all of our organisations who worked tirelessly to make
of the welcoming committee for Little White and Little Grey as they
this happen. This epic relocation required complex logistical efforts,
touch down in Iceland. The worldâ€™s first whale sanctuary represents
and we are proud to have been part of this incredible journey.
a pathway to the end of the keeping of whales and dolphins confined
We hope that Little Grey and Little White rapidly adapt to their
for entertainment. We are proud to be a partner of this important
new home and that their story will serve as a precedent for other
project that will improve welfare for these belugas, and show the
cetaceans held in captivity.
world that there is an alternative to whale and dolphin captivity.
Richard Forson, President and Chief Executive Officer, Cargolux
Cathy Williamson, End Captivity Programme Policy Manager, Whale and Dolphin Conservation
Created in partnership with global marine wildlife charity, Whale and Dolphin Conservation (WDC), the SEA LIFE TRUST Beluga Whale
The sheltered bay will be the worldâ€™s first open water sanctuary for
Sanctuary is one of the biggest developments in captive whale and
beluga whales in what is a ground-breaking global marine welfare
dolphin care and protection in decades and the first of its kind to
project. The bay, which measures approximately 32,000 sqm with
be created for cetaceans.
a depth of up to 10m has been chosen to provide a more natural sub-Arctic environment and wilder habitat for these amazing whales to call home. For more information about the SEA LIFE TRUST Beluga Whale Sanctuary, visit www.sealifetrust.org FORWARDER magazine
INDUSTRY SERVICES DANGEROUS GOODS TRAINING & CONSULTANCY FOR INTERNATIONAL LOGISTICS T: 0800 177 7871 W: logicomhub.co.uk
F R E I G H T
Your leading provider of premium UK & European logistics
Are you planning to buy or sell a freight forwarding company? +44 (0)1454 275930 • firstname.lastname@example.org
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050 To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
UK | 03/01/2018 USA | Middle East |
Strategic recruitment for the freight industry 03/01/2018 09:05
+44 (0)1454 628 770 www.headfordgroup.com
Your leading provider of premium UK & European logistics
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
Your leading provider of premium UK & European logistics
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
Your leading provider of premium UK & European logistics
Design and installation of... Racking | Shelving | Partitioning | Mezzanine ﬂoors Racking inspections | H&S reports
email@example.com 0121 706 3591
the effective use of space
MERGERS & ACQUISITIONS
MAINTENANCE TRAINING ...ETC
GREECE (EU HQ) Cargo Services INDIA 2a HONG KONG firstname.lastname@example.org www.marinair.gr
The only organisation in the UK that represents all of logistics, with more than 16,000 members from the road, rail, sea and air industries Join us at fta.co.uk
Cargo Services 2b
Greece 6945 123456 mail.com - www.marinair.gr
LONDON FREIGHT CLUB www.londonfreightclub.com email@example.com â€¢ 02392 554 200
Specialists in FREDDs cargo screening +44 (0)7967 204840 firstname.lastname@example.org www.k9acs.co.uk
THE LEADING BODY REPRESENTING THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY
Join the RHA The Voice of Road Haulage
Call us on 01733 261131 Email us at email@example.com
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF RACHEL EDITOR RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER
A FINAL WORD FROM
ext issue, we will be focusing on air freight and airlines. Air freight is one of the most popular modes of cargo, and with a fast turnaround time and reasonable bulk
capacity, airlines don’t seem to be slowing down. Join us for the next issue to read all about one of the most talked-about subjects in the supply chain. Complementing the topical focus, our regional focus is Heathrow, London. These foci go hand in hand: Heathrow is a major international hub for both commercial and chartered transport journeys. We’ll be delving into the history, news and interesting facts about the airport, so make sure you check in with us again next month. Rachel Jefferies, Editor, FORWARDER magazine
Air freight & airlines
UK: Solent | Global: Scandinavia
More news and press releases from the world of freight
Articles from the last 12 months relevant to the focus
ASK THE EXPERTS
Topical knowledge from the FTA and other industry experts
Industry knowledge focused on technology and advancements
We help you to get your message out to the industry
More from the world of mergers & acquisitions in freight
Current jobs and candidates from Forwardingjobs
Please be aware, in this dynamic industry these topics and features are subject to change. Please note: whilst we take care to proof read our own and others' content, we cannot be held liable for mistakes in the magazine or on the website, or for the opinions or information put forward by contributors.
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Richard Booth firstname.lastname@example.org • +44 (0)1454 275 952 Dom Roberts email@example.com • +44 (0)1454 628 794 Nick Pratt firstname.lastname@example.org • +44 (0)1454 275 931 DIGITAL MARKETING
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WHATâ€™S COMING UP...
Manchester Australasia WCA
North East Benelux
Trevor Paul, Twente Express
Northern Ireland Africa Eddie Buist, Peter Murphy, Action International
AIRFREIGHT & AIRLINES Solent Scandinavia
UK & GLOBAL COURIER
Sela Koydengoctu, DGS Group
South West Middle East
Karl Hodgkinson, Howard Tenens
Simon Beechener, Simpex
Scotland Far East
UK DISTRIBUTION & NETWORKS
Midlands Mediterranean Introducing... Loadie
AIRPORTS & SEAPORTS
Yorkshire The Americas
ne Barber, aid
ool & North Wales subcontinent
OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia Featuring... Antwerp XL
WAREHOUSING & STORAGE
Essex, Kent & Sussex Eastern Europe
CUSTO & BON
Liverpool & North Wales Indian subcontinent
OMS CLEARANCE NDED W’HOUSING
owe & Ipswich rn Europe
AIR PORTS & SEA PORTS Manchester Australasia
EUROPEAN ROAD & EXPRESS
SUPPLY CHAIN & RETAIL
Featuring... Retail Transport Services
Featuring... Freight Logistics Solutions
Yorkshire The Americas
Scotland Far East
PROJECT CARGO & ABNORMAL LOADS North East Benelux
UK DISTRIBUTION & NETWORKS South West Middle East
HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa
#45 WAREHOUSING & STORAGE
Heathrow & London Eastern Europe
AIR FREIGHT & AIRLINES Solent Scandinavia
UK & INT’L COURIER
Featuring... Allseas Global
e Baker, e Baker Shipping
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READ ALL ABOUT IT! MDXpress is the culmination of more than 30 years of freighting experience.
Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking. The partner philosophy is... 'It’s not just a shipment, it is our shipment.'
MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346
MDXpress Ltd MDXpress Ltd Ancaster Business Centre 29 Hill Top Cross Street Tonbridge We're into our third year Callander FK17 8E TN9 now 2UNand all of our issues are available on ISSUU.com – just search 'Forwarder'. Of course, you can always Stirlingshire Kent read the latest issue on our website, at... +44 (0)1360 602000 +44 (0)1732 440582
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A WORLD OF KNOWLEDGE EXPERTLY DELIVERED.
However large or complex your cargo, we’re experts in solving the big shipping problems, worldwide. We’ve built a wealth of unrivalled expertise in out of gauge cargo – and a reputation for making light work of the most challenging, time-critical deliveries. With a logistics network that spans the globe, we’re the team you can turn to for big picture thinking, by land, sea or air.
See how we can make your complex cargo or project seem surprisingly simple. Call: +44
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Cara Bilner, Logistics Consultant
The 'UK distribution & networks' issue. UK: South West | Global: Middle East