UK DISTRIBUTION & LOGISTICS NETWORKS
NETWORKING THE NETWORKS Collaboration and communication in the freight industry
UK MOTORWAY SERVICE NETWORKS The FTA says there's room for improvement
UK: South West | Global: Middle East
MOVE IT LIKE...
SELA KOYDENGOCTU ISSUE31
DIRECTOR OF DGS GROUP
F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E
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elcome to the 'UK Distribution & Networks' edition of FORWARDER magazine.
The freight industry's month in review from the Editor
News and press releases from the world of freight
Cover fe ature: Move it Like...
Articles from the last 12 months relating to this month's focus
S KOYDEELA NGOCT U DGS G rou p
Move it Like... Sela Koydengoctu, DGS Group
FORWARDER FOCUS | Unification through distribution
Networking the networks
ASK THE EXPERTS
UK's motorway service networks must improve
eCommerce...electrifying an industry
Freight companies for sale and sought
BIFA members' top-5 tips for attending career days
A marketing masterclass...refresher time! FORWARDER magazine
in Partnership with
LOGISTICS & SUPPLY CHAIN MANAGEMENT FOR CARGO OWNERS
SAVE THE DATE 1 6 – 18 OCTOBER 2018
WELCOME TO FORWARDER... A WORD FROM
he UK distribution and networks system currently in place is a prime example of connectivity and communication working successfully. Road, rail, sea and air freight are major
components of the resurging UK economy. With UK distribution and networks creating 0.2% of GDP, this is the equivalent to the GVA produced by construction of roads and railways activities. Issue 31 focuses on the implementation of these networks, which,
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if effective, lead to a successful industry and happy customers.
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Our base in Bristol gives us a prime outlook on the South West
region and lets us provide reliable advice to our readership. Whether it be information regarding Bristol Ports or storage facilities at Bristol Airport, our locational relevance puts us to an advantage. Bristol’s innovation can be seen in the discussions between Bristol Green Capital Partnership and members of the Transport Action Group. These groups want to create a constructive dialogue around transport in the city, helping reduce emissions and generate more efficiency in the industry.
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Just as our South West position puts us in good stead for local knowledge, our focus on the Middle East is just as relevant, due to
Read the magazine online: got to www.ISSUU.com
Headford Group’s office in UAE. With the UAE set to become the
and search for FORWARDER
world’s third-largest air cargo market and their maritime industry in the process of seeking VAT exemption, at FORWARDER we
understand that these developments could mean a shift in the
freight landscape – something we should all be paying attention to,
no matter your location. Freight Media Ltd Rachel Jefferies, Editor, FORWARDER magazine
Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT FORWARDER magazine
uly 2017, along with holding International
The more judicious appears to be a customs partnership, which
Fried Chicken day (it was on the 6 in case
would mean that, in practice, the UK would apply the EU's own
you were wondering – note it down for next
tariffs and rules of origin to all goods arriving in the UK that are
year!), was the busiest month in UK air traffic
intended for the EU. Whilst industry experts are generally of the
history. This year the unrelenting force of
opinion that this could prove to be a tricky subject, it seems to be
‘us Brits’ after the summer sun and beaches
the preferred type of deal.
we so unwaveringly hanker for will also create some tricky conundrums for freight
A possible middle ground would be to stay in the European Economic
forwarding and logistics providers around the globe. The UK is set
Area. EEA membership would require the UK to accept most EU
for a busy summer period, and the freight forwarding community can
rules, as well as freedom of movement, and could potentially allow
expect the usual delays with plenty of people clogging up virtually
for UK trade, made up largely by European freight and cargo, to
every route and port going.
continue to pass through practically unscathed.
The now-familiar Brexit case is complemented by issues with
But enough about the impending schism and on to a more set-in-
recruitment not enticing younger generations, the impact of
stone freight forwarding topic that affects the way we work. Many
e-commerce on the 3PL market, how GDPR is going to affect
freight professionals are 40-plus years old, and the industry has
the freight forwarding and logistics community, international
started to cry out for a younger generation to continue to innovate
volumes of cargo currently being shipped and supply chain
the trade. The UK and US have, in recent years, seen a recruitment
visibility and management. These issues are currently shaping
shortage in a plethora of sectors across freight forwarding, and
the industry in which we work and an exploration of these may
industry experts have pointed to the lack of young talent coming
help you in the future.
through the ranks as a reason for this. Various governing bodies have implemented more youth-friendly apprenticeship schemes and ways
Firstly, we need to head back to the old topic of Brexit. The
for businesses to attract people from university or college at career
countdown clock is ticking, and whilst I have said in the past that
days and various other events.
speculation is a pointless exercise, with the latest developments we can go ahead and take an educated guess at the potential ramifications
This is a step in the right direction, but perhaps the unglamorous
of leaving the EU. When it comes to customs, Britain has a couple of
image that the business has, along with the expanding skillset
options: a customs partnership and max-fac (maximum facilitation).
requirement from certain sectors and the growing demographic gap within freight forwarding, could spell continued trouble for
The latter of these arrangements aims to create as frictionless a customs
attracting young talent. A lot of freight forwarding companies are
border as possible, rather than to remove it altogether. This seems like
starting to rely on family to run the company at board level, and if
a reasonable suggestion to cut down on litigation and build on existing
individuals don’t have the ambition or want to carry this on, then
schemes such as authorised economic operators. However, this is still
trying to find a replacement may be a hard task.
believed to be ambitious due to implementing equivalent arrangements at its borders to make any such scheme a success.
Lower-level, in-house education in the industry, further industry
Whilst GDPR may be a fresh issue, international trade
collaboration, packages making the trade an attractive area to work
volumes are something that all freight forwarders need to
in and a commitment to young talent are just a few of the ways that
continually maintain a watch on. If you are looking at this in
employers could reshape the landscape of freight forwarding and
monetary terms, then the share of international road freight
ensure that the industry continues to grow with our youth.
transport in total was particularly high in Latvia (81.3 %), Slovakia (84.4 %), Luxembourg (87.5 %), Slovenia (88.4 %),
Another way that could entice younger generations to freight
and Lithuania (89.0 %). If you are working out of any of
forwarding and logistics could potentially be the impact that
these Eastern European countries then the next 12 months
e-commerce is having on volumes of cargo being shipped across
could be a very interesting time, with the plethora of EU
the globe. It is evident that e-commerce is no longer an emerging
regulations, sanctions and any potential trade agreements.
technology and it has already secured a major place at the heart of the freight forwarding business. Cargo consolidation and multimodal
Keeping abreast of the situation is vital to this. However,
transport, transhipment, packing, warehousing and distribution,
change isn’t necessarily a bad thing. International trade
arranging cargo insurance, documentation and customs clearance,
volumes have led to innovations consistently being made in
payment of freight taxes, reduced phone and courier costs are
visibility and management of the supply chain. Numerous
all examples of the effect e-commerce has had on the industry.
industry experts have pointed towards the disruptive
The scope and range of these benefits make it clear that e-commerce
nature of some of these developments, but the application
in the form of e-business processes and systems can be of enormous
of disruptive technology has encompassed operating
benefit to the entire supply chain.
resources and capabilities, developing new ways to satisfy customer needs. This can be seen as disruptive, but I’d
Whilst e-commerce is established and positively impacting the
rather see it as efficiency personified.
industry, GDPR is the newest form of conflicting information and confusion hitting freight forwarders. Whilst the latest EU regulation has been talked about for some time now, and the US has had a
Matt Dailly, Contributing Editor, FORWARDER magazine
similar system in place for a while, business owners throughout the UK are starting to worry about what the potential impact could be. Idle speculation helps nobody, and it will only be after we see tangible change, either with businesses being fined or setting the bar for how we and our organisations look after the personal data of our customers, that we will know the score. This isn’t an issue that will go away, and professionals throughout the industry need to keep an eye on it and become involved in its development.
INDUSTRY NEWS 20 JULY 2018
CAR DELIVERY NETWORK ROLLS OUT
VINDISPATCH APP FOR DEALERS M arket leading cloud-based software providers for
automotive logistics, Car Delivery Network (CDN), has launched a new vinDISPATCH App to support their
well-established online Delivery Portal.
The app is available on both Apple and Android, providing the same detailed information to dealers as the Delivery Portal website. It enables dealers to access real-time information direct from vehicle delivery drivers relating to inbounding vehicles, as well as historical information about vehicles already delivered. According to Derric Hicks, CDN General Manager North America, CDN has been investing considerable effort in developing the product at the behest of customers. The vinDISPATCH Delivery Portal app now enables key people within the dealership, such as porters and lot personnel, who may not have access to a desktop computer, to be notified when vehicles are ON THE WAY. Sales Managers and Inventory Control personnel can also receive 24/7 alerts and notifications on their phones advising that a load is ON THE WAY or has just been DELIVERED. Several OEMs are keen to provide the Delivery Portal to their dealers to facilitate a higher level of service and communication. This, together with the development of our new App is just another example of how CDN goes above and beyond for our customers!
Total freight forwarding expertise. Established in 1999, next year marks the 20th anniversary of Retail Transport Services. Over this time we have established a network of over 3500 European partners who are able to provide transport solutions for whatever freight movement you may have.
With one dedicated experienced point of contact on call 24/7, we will always ﬁnd a solution We have waste licenses, DGSA for ADR shipments and are fully GDP compliant in the movement of pharmaceuticals.
With the resources to manage any freight movement, Retail Transport Services really are the ‘one-stop option’ for all your European transport requirements.
Export/Import Europe, Eastern Europe, Scandinavia, Ireland, UK Express, groupage, part loads & full loads Vans, 7.5 tonners, tail lifts, Euroliners, ﬂat beds, coil carriers, frigo vans, frigo trailers Honest and open approach Experienced, dedicated and motivated team Fully GDP-compliant quality system According to EC Guidelines 2013/C 343/01 One dedicated 24/7 point of contact
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www.retailtransport.com FORWARDER magazine
INDUSTRY NEWS 18 JULY 2018
CUSTOMER DAY SERIES WITH SMART SORTATION
ematic, the automated intralogistics solutions company, has
Special attention was given to Dematic’s SC3 Crossbelt Sorter;
held the first in a series of special focus Customer Days at the
however, a comprehensive overview of Dematic’s extensive range
company’s state-of-the-art offices in Adderbury, Oxfordshire.
of sortation technologies was also provided, spanning Linear, Circular and Overhead solutions. A further presentation looked to
The launch event, dedicated to Smart Sortation, was attended by
the future, outlining Dematic’s cutting-edge development work in
a select group of technical experts from some of Dematic’s largest
robotics, as well as highlighting the most advanced systems available
customers in Northern Europe and offered delegates a packed
to customers, such as Dematic’s Pouch Sorter, Automated Mixed
seminar programme covering: a review of the latest advances in
Case Palletising (AMCAP) and AutoStore solutions.
sortation technology, case studies, upgrade options, emulation software and analytics, a keynote presentation from a leading
Attendees were also taken on a tour of Dematic’s Customer
independent consultant on warehouse automation, as well as a
Response Centre for insights into Dematic’s approach to monitoring
tour of the onsite live demonstration area where visitors could see
and responding to customer issues, followed by a brief visit to
Dematic’s latest solutions in action.
Dematic’s new Technical Training Academy.
WANT TO KNOW MORE? Further information can be found at www.dematic.com
The response from those attending our Smart Sortation Customer
The next Customer Day will focus on Dematicâ€™s AugoBagging
Day was fantastic. This is the first in an ongoing programme of
Solution which will take place in Adderbury on the 14th and 15th
Customer Days where we hope to engage with customers and keep
August in partnership with Adpak and Logopak.
them informed of the many new technologies and solutions coming on-stream. Sorter technology has made rapid advances in recent years, especially in terms of intelligent software, product design and
new materials, and so keeping pace with the latest developments,
Dematic is a leading global supplier of integrated automated
upgrade options and approaches to maintenance is now critical to
technology, software and services to optimise the supply
ensuring future productivity and up-time for our customers. We
chain. Dematic employs over 6,000 skilled logistics
felt it was important to keep our customers fully informed of these
professionals to serve its customers globally, with engineering
productivity-enhancing improvements. Hopefully, we can do the
centres and manufacturing facilities located across the globe.
same for our many other solution focus points.
Dematic is now integrated under the roof of KION Group,
and has implemented more than 6,000 integrated systems
Senior Director â€“ Customer Service, Dematic Northern Europe
for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
WANT TO KNOW MORE? Further information can be found at www.bifa.org/awards
18 JULY 2018
GOLDEN GIRL TO
HOST UK FREIGHT INDUSTRY AWARDS T he British International Freight Association has chosen
Thursday 17 January next year when Dame Kelly Holmes will host
double Olympic champion Dame Kelly Holmes as the host
more than 500 BIFA members and their guests. It will provide a
for its annual Freight Service Awards competition.
valuable opportunity for attendees to acknowledge the winners as well as networking with people from within the industry.
Entries to the awards, which are now in their 30th year, are
now open and BIFA Director General Robert Keen says that any
Adds Robert Keen:
The awards represent the chance for the best
company looking to go for gold in these awards can have no finer
in the UK freight forwarding and logistics industry to be recognised
example to follow that someone who struck Olympic gold twice
by their peers, and every year the standards of entry improve. As we
in Athens in 2004.
organise the awards for their 30th year we are looking forward to yet another successful competition with a large number of entrants.
Olympic gold is the ultimate reward for endeavour and
Every year, after the awards have taken place, I get members who say
professionalism. Our awards also encourage and reward high
that they wish they had entered. So I would urge all members to think
standards and professionalism. Both represent the ultimate
about their applications now, so they don’t have any regrets later.
recognition of special achievement.
The awards are an important part of BIFA’s mission to encourage our members in their pursuit of improved standards and excellence
BIFA’s Freight Service Awards are open to all members of the trade association, which represents UK companies engaged in the international movement of freight by all modes of transport. Sponsored by a number of blue chip companies, each of the ten award categories is recognised as very prestigious and winning an award has become more coveted year-on-year. The deadline for entry is October 8th. The awards ceremony luncheon is an annual event on the industry calendar. This event will take place at The Brewery in London on
within the logistics and supply chain industry.
2-FOR-1 OFFER ON FREIGHTABASE & FORWARDER DIRECTORY
F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E
THE BIFA FREIGHT SERVICE AWARDS
...are separated into eleven categories, as follows: General categories Project Forwarding Award, sponsored by Peter Lole Insurance Brokers Specialist Services Award, sponsored by Forward Computers Staff Development Award, sponsored by Albacore Systems Supply Chain Management Award, sponsored by BoxTop Technologies Modal categories Air Cargo Services Award, sponsored by IAG Cargo European Logistics Award, sponsored by TT Club Ocean Services Award, sponsorship package available Specialist categories Cool award, sponsored by American Airlines Cargo Extra Mile award, sponsored by Descartes Individual category
Young Freight Forwarder of the Year Award, sponsored by Virgin Atlantic Cargo
The British International Freight Association (BIFA) represents UK companies engaged in the international movement of freight by all modes of transport. A not-forprofit organisation, BIFA is funded by subscription and run
ABOUT THE AWARDS
by its members for members. It operates with a full-time
The BIFA Freight Service Awards have been running for 30
Secretariat, which administers and manages the Association’s
years, and the ceremony has been held at the Brewery in
affairs. BIFA provides an effective and proactive organisation
Chiswell Street, London, since their inception. The winners
dedicated to improving standards of professionalism within
are ultimately determined by a carefully selected judging panel,
the logistics and supply chain industry.
consisting of sponsors and independent industry specialists.
WANT TO KNOW MORE? Further information can be found at www.fta.co.uk
20 JUNE 2018
LOGISTICS INDUSTRY TELLS THE GOVERNMENT:
GIVE US THE TOOLS TO KEEP BRITAIN TRADING B ritain's logistics industry has issued a stark call to the
FTA, which speaks for the whole of the logistics sector and represents
government today - give us the information we need to
more than 17,000 member organisations, reiterated its call for
keep the nation's trade moving efficiently post-Brexit or face
clarification on the eight points its members need for the continuation
delays and shortages of the products and services the UK relies on.
of frictionless trade once the UK departs the European Union:
Speaking at the Keep Britain Trading conference in London today,
Simply saying things will be ok is no longer enough. The logistics
organised by the Freight Transport Association (FTA), Leigh Pomlett,
sector will be key to making Brexit work for the UK but we can no
the organisation's President said:
longer work blind and be left to guess what we may have to do, and when by. Today's delegates have been clear in their instructions to
The time for political negotiations on Brexit is fast running out, and those of
government: logistics wants Brexit to go well for the country, but
us responsible for keeping Britain trading need urgent assistance and guidance
needs the tools with which to facilitate a smooth departure from
from government. We are now in a crucial period where businesses (like
the EU for all British business.
mine) need to make spending decisions and commit to operating plans for the period when Brexit will be a reality, but we are currently operating "in the
In addition to the confirmation of the status of EU workers and the
dark". Without knowing who we will be employing, how we will be crossing
permits required for both vehicles and freight travelling to and from
borders, what certifications and permits goods and vehicles will require in
the Continent, FTA reiterated its calls for clarity on the continued
order to travel, business as we know it will be unable to continue. The
mutual recognition of vocational driving licences and competency
logistics industry will be the first part of the economy to encounter the
certificates, as well as the number of vehicle permits which will be
realities of Brexit when vehicles drive off the first ferry to arrive in Calais
available to enable vehicles to cross the Channel.
on 30 March 2019 and we want things to go smoothly, but we need more information about the trading conditions we are to expect once the UK leaves the EU. The time for talking is over â€“ it's now time to act.
ENTER FTA’S LOGISTICS AWARDS NOW!
Today's conference has been very clear in its asks for government: logistics businesses need a clear roadmap to enable them to plan efficiently for a post-Brexit world. There is no more time for political posturing – British business deserves clarity and progress to reinforce the nation's trading position in a post-Brexit world.
Entry is easy, just go to fta.co.uk/logistics18 and complete the desired application form. The deadline for entries is Friday 7 September 2018.
impact on more than seven million people employed in the
FTA’s Logistics Awards 2018 celebrates supply chain leadership and excellence, and recognises leaders who have made a significant contribution to the industry, either as individuals or as businesses. Featuring a welcome address from the Rt Hon Chris Grayling MP and post dinner entertainment from Dara Ó Briain, it’s a night not to be missed.
making, selling and moving of goods. With Brexit, new
Thursday 13 December 2018
For more information about FTA's Brexit asks, and the work of the association, please visit www.fta.co.uk. Efficient logistics is vital to keep Britain trading, directly having an
The Royal Lancaster, Lancaster Terrace, London W2 2TY
technology and other disruptive forces driving change in the way goods move across borders and through the supply
chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.
LA18 110x140 0818.indd 1
ANTWERP XL EVENT 9 JULY 2018
PROVES A HIT WITH THE GLOBAL BREAKBULK COMMUNITY
reated at the request of the international breakbulk
Antwerp is situated in a prime location in Europe with good trimodal
industry, Antwerp XL fills over 60% of the floor plan in
connectivity – barge, rail and truck. The Port boasts a dense network
the first 3 weeks. The inaugural Antwerp XL conference
of regular breakbulk sailings and importantly, all the major breakbulk
& exhibition will be held in the heart of the European breakbulk
carriers have a presence.
industry, Antwerp, on 7-9 May 2019, Antwerp Expo Centre. The Port of Antwerp is in Europe the biggest breakbulk port and
Designed specifically for the breakbulk community and with backing
the biggest steel port. It is therefore logical to have a breakbulk
from many key players including Host Sponsor, the Port of Antwerp,
conference in Antwerp.
Antwerp XL is set to be the ultimate event for the breakbulk sector
Philippe Oyen, Chairman, Antwerp Shipping Federation (ASV);
and is already attracting global interest from across the industry.
CEO of Belgo-Iberian Maritime
The three-day conference and exhibition provides an ideal platform
Many key players in the industry approached Easyfairs, owner
for cargo owners and specialised transportation professionals from
of Antwerp Expo Centre, asking for a breakbulk event in Antwerp.
across the globe to meet, conduct business, learn and network.
As a top 20 global exhibition organizer, with extensive experience
There will also be further networking functions in the evenings
and focus in maritime, transport and logistics & energy, we knew
across the week, allowing the industry to interact in a less formal
we could serve this flourishing community with a world-class
exhibition & conference. To have the commitment of so many toplevel companies so early has been incredible and selling 60% of
Antwerp has been at the heart of breakbulk since 1120. It boasts 15
the floor plan in the first 3 weeks has surpassed even our original
terminals specialising in breakbulk, over 200 sailings per month and
expectations. We are very much looking forward to working with
an annual breakbulk volume of 15 million tonnes.
the industry to grow Antwerp XL into the industry’s key meeting place, bringing the global breakbulk community together.
Breakbulk goods from all over the world feel at home in the
Nick Powell, Divisional Director, Antwerp XL
Port of Antwerp. The Port benefits from efficient (un)loading and a longstanding expertise in handling breakbulk cargo. Whether
Antwerp XL is organised by Easyfairs, one of the world’s fastest growing
it's steel, project cargo, fruit, forest products or cars, they are all
exhibition organisers. Headquartered in Brussels, Easyfairs has extensive
handled with the greatest care.
experience within the manufacturing, oil & gas, cargo, maritime, transport
Ann De Smet, Business Development Manager, Port of Antwerp
& logistics industries and runs over 220 exhibitions worldwide.
7 - 9 MAY 2019 | ANTWERP EXPO, ANTWERP HOST SPONSOR
The Port of Antwerp is the biggest breakbulk port and the biggest steel port in Europe. It is therefore logical to have a breakbulk conference in Antwerp.
Philippe Oyen, Chairman, Antwerp Shipping Federation (ASV) & CEO, Belgo-Iberian Maritime
Weâ€™re excited to be involved with Antwerp XL which will be internationally the most important exhibition for the breakbulk industry!
Kevin Stephens, Chairman-Founder, Project Professionals Group
Register your interest in visiting or secure your stand today www.antwerpxl.com | email@example.com +44 (0)20 3196 4301
WANT TO KNOW MORE? Further information can be found at rha.uk.net
BREXIT WHITE PAPER DOESN’T GO FAR ENOUGH 17 JULY 2018
he Road Haulage Association is concerned that the
As regards the issue of labour, the White Paper does no more than
Government’s Brexit White Paper giving proposals for a
suggest a framework to manage the movement of people. The RHA
future relationship between the UK and the EU is just that
still believes that the industry needs to be able recruit drivers and
- a proposal. It has not been agreed and there is no certainty that
other skilled people from the EU after the UK leaves the union.
every aspect will be adopted. With just over eight months until we leave the EU there is still
We are deeply concerned that the White Paper doesn’t address
a tremendous amount of uncertainty and negotiations need to be
the movement of HGVs. In addition, we have no certainty over
progressed urgently. Enough time has been wasted – we simply can’t
future permit arrangements. The RHA’s position remains that some
afford to waste any more.
form of mutual recognition of UK and EU operator licences is the best way forward. Richard Burnett, RHA Chief Executive
However, the RHA welcomes the proposal for a type of Association Agreement with the EU.
This is long overdue and should have
been put on the table a year ago. Richard Burnett wants the Government to establish if confirmation of the transition period can be agreed in advance of the confirmation of the withdrawal agreement. If agreed, the initial move on customs will result in border arrangements that will work well for supply chains, avoiding costly customs and other additional controls on movements between the UK and the EU.
SI has redesigned its Container Shipping Forecaster,
MSI expects 2018 will avoid this trend, and that Transpac rates
increasing the focus on freight and charter markets
over peak season will be around 10-15% above 2017 levels, and
and enhancing data on mainlane deployment and
Asia-Europe around 5%. Improving freight rates, while a positive
development, remain vulnerable to rising costs, Richards adds.
modest realignment between charter and freight markets as liner
...COMING SOON. With the exception of the Asia-North Europe headhaul, mainlane
operators react to cost pressures and the wider industry awaits
Higher volume growth and more aggressive capacity management
After a pattern of divergence at the start of the year, July saw a
the impact of the potential trade war between the US and China, according to the latest Container Shipping Forecaster from MSI.
freight rates currently sit above their equivalent 2017 position.
are the obvious drivers to improved levels, but these gains will be @FREIGHTABASE.COM INFO
largely eroded by growing bunker costs, however, and liners will struggle with profitability for the remainder of the year.
Following an impressive run since the end of 2017, timecharter earnings have levelled off in recent weeks, a slowdown that began
In MSI's view, short-term mainlane growth will improve, but will not
with smaller feeder vessels and has now spread to larger units. While
be able to reverse the impacts of weak growth so far this year. Early
the charter market slowdown is partly seasonal, the lower level of
indications from US ports and bills of lading processing suggest that .
activity comes against a backdrop of service withdrawals which will
June import volumes surged, perhaps suggesting 'panic-buying' as the
impact larger units, according to Daniel Richards, Analyst at MSI.
trade war scenario worsened.
For feeder vessels, where there have not been notable service
Richards adds that while the noise around the imposition of trade
reductions, it is more likely that liners are holding back for other
tariffs focusses on the mainlane trades, their potential impact will
reasons: either to take some steam out of the market, or out
be felt more widely.
of prudence given potential trade war effects on regional trade routes. We now see limited upside for charter earnings over peak
It now seems unavoidable that the US and China will levy tariffs on
season given moves by liner operators to restructure services and
the large part and quite possibly all of their bilateral trade flows. The
largest effects will be felt on the eastbound Transpacific, but the key area to watch is how far tariffs on US imports risk disrupting complex
Freight markets saw an improved performance over the past month,
cross-border supply-chains which feed into finished products and
even if holding onto recent gains is proving difficult. Week 30 of 2017
which are especially key to the high density of regional and feeder
proved the peak for mainlane spot freight rates, which then declined
services in the intra-Asia market.
over peak season.
PEAK SEASON PROMISES BETTER BOX FREIGHT RATES
BUT LIMITED CHARTER MARKET UPSIDE FORWARDER magazine
SEKO LOGISTICS INVESTS IN FLAGSHIP LONDON HEATHROW FACILITY 05 JULY 2018
TO SUPPORT CROSS-BORDER DEMAND FOR BRITISH & GLOBAL BRANDS
EKO Logistics is demonstrating its confidence in the
additional capacity to manage new business from British brands
continued cross-border growth potential of British
attracted by SEKO’s hybrid logistics solutions offering fulfilment,
brands globally by investing in a new flagship airfreight
forwarding, cross-border eCommerce and its award-winning
and omni-parcel services facility close to London Heathrow. The
supply chain software.
move comes as SEKO’s revenues are set to top £100 million in the UK in 2018 for the first time.
We are growing organically mainly on the strength of existing customer recommendations as well as our specialist expertise,
With Heathrow’s expansion gaining Government approval in June as
expanding global footprint and reputation for helping British companies
well as the UK aiming to double its export business to £1 trillion by
to quickly access the lucrative cross-border eCommerce space, which
2020 – and alongside Britain’s place in the world’s top five importing
has been our biggest growth area in the past 2-3 years. This will
countries – SEKO says Heathrow will become an even more vital
continue because of the international demand for British brands. Our
gateway for a plethora of new cross-border trading opportunities
decision to invest in this new facility close to Heathrow will make
for both British and international businesses.
the cross-border delivery process even easier for our customers. Kieth O'Brien, SEKO’s Chief Operating Officer, EMEA
Moving into the new 22,000 sq ft purpose-built location in Egham this month is part of a £5 million-plus commitment to support SEKO customers’ fast-growing international shipment volumes, which includes the rapid expansion of pureplay e-tailer business from the UK to Australia, New Zealand and the U.S. It also provides
WANT TO KNOW MORE? Further information can be found at sekologistics.com
SEKO opened its first UK location in 2003 and now operates eight
We are extremely confident in the level of global demand for high
facilities, including a 225,000 sq ft logistics centre in Milton Keynes
quality British brands and will continue to invest to help facilitate
from where it delivers a full range of omnichannel services for
their growth. Our hybrid logistics services, and the end-to-end
global order fulfilment, delivery management, returns solutions and
supply chain visibility we provide, means SEKO customers can focus
ecommerce for leading brands. Outside of the U.S, where SEKO was founded in 1976, the UK, boosted by the growth of eCommerce, is
on fulfilling their sales potential. And, as a customs broker and 3PL,
now the largest global market in a SEKO Logistics network spanning
we will also help to ensure they are fully-prepared for all eventualities
over 120 offices in more than 40 countries. Currently, the UK is the
once the full outcome of the UK-EU negotiations is known. This
third largest eCommerce market in the world, with 46% of UK SMEs
is supported also by the added peace of mind that comes from
exporting and receiving revenue from overseas.
us working closely with our neighbouring SEKO Logistics facilities in Europe, which underpins our ability to manage all customer
Speed and service drive growth. It is already clear that consumers
Keith O’Brien said.
shop more and have higher cart spends with companies providing consistently higher service levels. And, quite often they are willing to
SEKO Logistics’ global expansion also saw the opening of its second
pay to receive a better service once they have confidence in a company’s
largest operation in Europe at Amsterdam’s Schiphol Logistics Park
ability to deliver. This is driving growth of eCommerce Express or
in February, bringing its entire service offering under one roof for
premium shipping options and expectations. It’s now possible, for
customers using SEKO’s cross-border eCommerce, Omni-Channel
example, for UK e-tailers to deliver to Asia and Australasia – collectively
and international transportation and fulfilment solutions. The
the largest eCommerce growth market in the world – in 2-3 days for
Amsterdam operation provides a further distribution channel into
under £10.00. Companies that deploy these increased service levels can
Europe for U.S. retailers and will help to spearhead the development
expect to see their businesses grow 1.6 times faster.
of the company’s Final Mile and White Glove services across the
Commercial Director of SEKO Omni-Channel Logistics This investment increases SEKO’s ability in the Netherlands to handle fulfilment for multiple wholesale, retail and eCommerce channels, including reverse logistics and returns. It is also satisfying growing demand for the company’s value-added services, which include quality control checking, labelling, re-packing, adding and removing price tags, kitting and light assembly. SEKO also operates cross-dock operations for various customers in Amsterdam.
DB CARGO UK TO POWER ALL RAIL SITES AND OFFICES 16 JULY 2018
WITH 100% RENEWABLE ELECTRICITY
B Cargo UK, Britain’s leading rail freight company, has
Our customers have long understood the environmental
announced that all its rail sites and offices will be powered
benefits of moving their goods via rail rather than road; however
by 100% renewable electricity thanks to a three-year
our customers are increasingly more environmentally aware
agreement with SSE Business Energy.
with "green issues" becoming prominent on their daily agendas. This initiative not only demonstrates DB Cargo's understanding of
SSE Business Energy will supply all sites belonging to DB Cargo
our customers’ requirements but also supports DB Cargo’s vision
UK and will allow the rail freight company to report zero carbon
for global sustainability.
emission electricity, preventing an estimated 5,000 tonnes of CO2e
Roger Neary, Head of Sales, DB Cargo UK
from entering the atmosphere each year. The volume of carbon saved is the equivalent to powering almost 4,000 homes with green
This is a massive step forward to improving our impact on the
electricity, or taking circa 17 million miles driven by an average car
environment. We are committed to work with our suppliers to
off the road.
support our DB2020+ Group global strategy to become an EcoPioneer by 2020.
DB Cargo UK worked with Schneider Electric along with DB
Andrea Jones, Head of Procurement, DB Cargo UK
Schenker UK and Arriva UK Group to identify and evaluate supplier options and arrange the deal. The rail freight company ultimately
Producing electricity from sources which do not cause significant
selected SSE Business Energy based on price and additional services.
impact on the environment contributes significantly to our responsibility to tackle global warming and pollution. Utilising natural energy flows to create the cleanest energy sources makes good economic sense too. Richard Lait,
Head of Safety, Security & Environment, DB Cargo UK
WANT TO KNOW MORE? Further information can be found at uk.dbcargo.com
As technologies advance and prices fall, renewables make good
There is an increasing demand in the market for organisations
business sense, but with an array of options, finding the right source
to be more sustainable and environmentally conscious. SSE has
and supplier and negotiating favourable terms, can be daunting.
the broadest portfolio of renewable energy generating assets in
Through a rigorous selection process, DB Cargo made a milestone
the UK and Ireland, and weâ€™re delighted to be able to use these
investment that serves its customers, communities and long-term
assets to offer SSE Green.
Amber McEwen, Head of Marketing, SSE Business Energy
VP of Energy & Sustainability Service, Schneider Electric
...COMING SOON. INFO@FREIGHTABASE.COM
TANDEM GLOBAL LOGISTICS NETWORK 19 JULY 2018
MOVES FORWARD WITH NEW STRATEGY
otterdam, 19 July 2018: The globally operating logistics
We were one of the first logistics networks to grant our partners
cooperative for air and sea freight, Tandem Global Logistics
exclusivity in their respective countries. Because of this exclusivity,
Network, has announced its new network strategy. Until
partners really have to be dedicated to Tandem. That way we can
the end of 2020, the 14 shareholding members and 68 cooperative
ensure that our clients keep receiving the best possible service to
partners will focus on quality, growth, value, and innovation.
which they are accustomed.
Tandem's Executive Board will measure the successes of this Quality Phase according to these four core tenets. Founded in 2007, Tandem starts into its second decade with a new strategy.
In the first years of our cooperation, we aimed at expanding
our global reach by finding partners in the most important markets around the world. Now, the development of new quality and IT standards as well as an increase in shipments are becoming more crucial. Frits Schouffoer, MD, Tandem Global Logistics Network
Quality control is vital in ensuring reliable services to customers in times of increasingly strict trade regulations and volatile market conditions. Strengthening of Executive Board To ensure this, Tandem strengthens its Executive Board to consequently implement resolutions. The cooperative's Executive Board consists of three permanent members from the USA, Japan, and Germany plus one annually rotating shareholder - currently the partner from Canada. A more top down approach to decisionmaking is adopted to make sure every partner is committed to the network.
In order to remain or become a co-operative Tandem partner certain key performance indicators (KPI) and requirements have to be met. Among these are: total number of shipments, cooperation with Tandem partners whenever possible, branding their business as a Tandem partner, quality of service, and response time. Tandem requires partners to increase the number of shipments they handle over the network. Expanding network, all services The Tandem network is growing constantly and is looking for new, self-driven partners who are interested in a long-term Moreover, growing digitisation of the forwarding sector makes
cooperation. Professionally managed and business driven, the
the partners' commitment to one platform under one brand ever
cooperative offers its partners exclusivity in their countries,
more important, since it makes network-wide implementation of
a network of carefully selected agents and the possibility to
compete with international forwarders. Unlike many other logistics networks, Tandem requires their cooperative partners to offer all logistics services in-house. Since Tandem only appoints one partner in each country, this ensures that Tandem's clients can rely on full-service coverage globally.
ABOUT TANDEM GLOBAL LOGISTICS NETWORK Tandem Global Logistics was established in 2007 in the Netherlands with its headquarters in Rotterdam. Tandem is an international network of independent logistics operators with an in-depth knowledge of the global supply chain in airand sea freight, serving the worldwide trading market under a common image and strategy. Tandem Global Logistics has a presence in 80 countries with 200 offices and approximately 2,500 employees. The network is constantly expanding. For more information, visit the website: www.tandemgloballogistics.net
INDUSTRY NEWS 14 JULY 2018
LOGISTICS PLUS CELEBRATES
5 ANNIVERSARY OF OPERATIONS IN INDIA L TH
ogistics Plus Inc., a leading worldwide provider of
transportation, logistics and supply chain solutions, is proud
to celebrate its 5th year of business operating offices in India.
Today, the company provides a complete portfolio of freight, cargo, and logistics management solutions to, from and within India.
Logistics Plus has been doing business in India for nearly two decades, but five years ago, the company's founder and CEO, Jim Berlin, decided to make additional investments in the region with the creation of Logistics Plus India Pvt. Ltd. (aka LP India). Sundreysh Sarup was selected to lead the new division as its managing director with headquarters in New Delhi. Over the past five years, Sarup has overseen rapid growth and expansion that now includes branch offices in Bangalore, Chennai, Jalandhar, Gurgaon, Mumbai, and Pune. Sundreysh has assembled a very competent team for us in India. Thanks to his leadership over the past five years, LP India has become an important division for us, and has really established Logistics Plus as a company that views logistics in, out and within India as critical to global supply chains. Jim Berlin, founder and CEO, Logistics Plus
Visit www.logisticsplus.net/IndiaLogistics for more information about LP India.
ynergy Recycling, the nationwide gas cylinder retrieval and
In close working partnership with NAWDO (National Association
management specialists, have added an Ekeri side opening
of Waste Disposal Officers), the Environment Agency and the HSE,
trailer to its high-specification vehicle fleet which, says the
Synergy Recycling employs a national network of specially trained
company, will ease and speed-up loading while providing maximum
ADR and Haz-Chem operatives, along with a team of specialist
security and safety during the carriage of ‘high consequence’ goods.
technical partners to ensure the safe handling and disposal of a wide range of gasses and other volatile materials.
Working primarily for waste management businesses to handle gas and pressurised cylinders which have left the trading cycle and
Our bespoke handling services not only require highly reliable
temporarily entered the waste sector, Synergy specified the high-
equipment, but also a high level of expert knowledge and training across
security Ekeri body with 10 side doors per side, twin rear doors and
many areas of science and logistics practice. For example, a recent
central locking in order that cargo can be easily loaded and retrieved
contract for a military organisation involved the collection and handling
anywhere along the trailer bed.
of hazardous goods from deep within Afghanistan and then overland through several north-eastern countries. This sort of work requires a
This enables us to save a good deal of time, which is especially
superior standard of trailer which we believe only Ekeri can provide.
useful when making more than one collection or delivery on a single route. And although the concertina-type doors are built for
Ekeri’s products range from truck bodies with side doors to drawbar
reliability and high security, they are surprisingly easy to open and
and centre-axle trailers, along with semi-trailers, city trailers and
close. Altogether it makes life easier for the drivers while at the
step-frame trailers – for virtually all road transport applications,
same time providing all-round load security.
including temperature -controlled.
TRANSPORT SPECIALIST CHOOSES EKERI
Simon Roud, Managing Director, Synergy Recycling
FOR SECURE & EASY LOADING FORWARDER magazine
KEEP THE PLANES FLYING & THE TRUCKS ROLLING SAYS FTA
TA, the UK’s leading membership association representing
This will be catastrophic for businesses trading with the EU,
the logistics industry, has warned the government’s Brexit
regardless of the Customs and Border issues. Yet no decision has
negotiators to prioritise the negotiation of aviation and road
been made to provide the logistics sector with the reassurance we
access agreements with the European Union, if all traffic and trade
need that this matter is being dealt with so that the country can
between the UK and the Continent is to keep moving after 29
keep trading effectively in the event of a No Deal exit next March.
March 2019. Should the UK leave the EU without an agreed air deal, and with Discussions on the future Customs arrangements between the
the country no longer part of the EU’s aviation partnership, planes
UK and EU appear stalled, but the Government needs to move on
from 44 countries around the world would not be legally permitted
and prioritise separate agreements on international road transport
to arrive or depart from the UK. This could be disastrous for
and aviation to allow truck and planes to keep moving between the
businesses of all sizes which rely on just in time deliveries via the
UK and EU after Brexit,
UK’s airports which connect them to the rest of the world.
says James Hookham, Deputy Chief
Executive of FTA, which speaks on behalf of more than 17,000 UK logistics businesses.
To compound the problem further, without a road transportation deal, the UK could only have access to between 140 and 1,000
Leaving the Single Market means an end to the automatic rights
permits each day to allow British lorries to travel to and from the
for trucks to drive and planes to fly between the UK and the EU27
Continent. When you consider that up to 10,000 lorries pass
countries. The UK will also lose automatic access to the flying
through the Port of Dover alone daily, you can see that this number
rights contained in EU aviation agreements negotiated with other
is woefully short of the required total. Without an agreement which
countries, including the USA.
facilitates frictionless movement of vehicles between the UK and Europe, there is a very real prospect of severe road delays on both sides of the Channel, and, ultimately, a significant threat to the UK’s complex supply chain on which we all rely, from both a business and a personal point of view.
WANT TO KNOW MORE? Further information can be found at www.fta.co.uk
On behalf of its members, FTA has been raising the issue of air
Efficient logistics is vital to keep Britain trading, directly having
and road freight prioritisation with government contacts since
an impact on more than seven million people employed in
the triggering of Article 50 in 2017. But, as Hookham says, other
the making, selling and moving of goods. With Brexit, new
priorities seem to have taken hold:
technology and other disruptive forces driving change in the way goods move across borders and through the supply chain,
Of course, the Brexit negotiation process is a complex one,
logistics has never been more important to UK plc. A champion
with many different strands. But we find it incredible that nothing
and challenger, FTA speaks to Government with one voice on
has been done so far about the basic need to move people and
behalf of the whole sector, with members from the road, rail,
trade between the UK and its most significant trading partner
sea and air industries, as well as the buyers of freight services
– the EU – in the most effortless way possible. The logistics
such as retailers and manufacturers.
industry is ready and waiting to ensure that our shops, businesses, factories and hospitals continue to be stocked with whatever they need, but without assurances that these agreements are to be prioritised, operators are being set up to fail the very customers we are committed to serve. The logistics industry needs a very real commitment from government that air and road agreements are at the top of the agenda when negotiations resume in Brussels in September – the clock is ticking for business, and there is not much time left in which to reach a solution. FORWARDER magazine
NYSHEX EXPANDS CARRIER MEMBER NETWORK 24 JULY 2018
WITH ADDITION OF HYUNDAI MERCHANT MARINE
he New York Shipping Exchange (NYSHEX), the innovator
membership and unlocking the benefits of reliable digital
of the first reliable digital forward freight contract for
contracting via the exchange's easy-to-use digital framework
global container shipping, today announces the addition of
Gordon Downes, CEO, NYSHEX
Hyundai Merchant Marine (HMM) as the newest carrier member to join the exchange.
NYSHEX current ocean carrier members represent all three major container shipping alliances: H+2M, Ocean Alliance and THE
HMM joins a group of innovative carriers - Maersk Line, CMA CGM,
Alliance. This provides global shippers with a broad array of service
Hapag Lloyd, OOCL, and COSCO - who have embraced the value of
options to choose from especially when market or infrastructure
digital contracting and fully enforceable ocean freight contracts as a
challenges have the potential to impact the integrity of their supply
new offering for their customers. A model introduced by NYSHEX
chains. With six of the leading global ocean carriers on NYSHEX,
that is proven by a 99.8% fulfillment rate. HMM joins NYSHEX at
over 52% of global capacity is represented.
a great time, as both shipper membership and carrier offerings are growing rapidly.
We are committed to delivering reliability, differentiation and options to our customers. HMM is focused on digital solutions that
We are thrilled to welcome HMM as a carrier member of
allow our customers to work online similar to how they live their daily
the exchange who joins our other carriers in bringing a virtuous
lives. NYSHEX has created an easy to use healthy industry solution
cycle of reliable bookings and services to global shippers. As
that significantly reduces inefficiencies, contracting complexity with a
an innovator in reliability and technology, HMM provides our
fixed all-in rate and delivers unmatched reliability for our customers'
shipper members with additional service options at an ideal time
global shipments. NYSHEX can be a powerful and meaningful outlet
as new routings and new trade lanes are being added daily. Global
to access mutually committed service with our customers,
shippers of all types are welcoming the value of NYSHEX's free
Lawrence Burns, Senior Vice President of Trades and Sales, Hyundai Merchant Marine
MAERSK & SHETRADES SIGN A MEMORANDUM OF UNDERSTANDING TO
CONNECT WOMEN VIA A GLOBAL NETWORK M
09 JULY 2018
aersk has made a public commitment to empower
The SheTrades initiative was launched in 2015 by the International
women in trade, in signing a significant agreement
Trade Centre, a multilateral agency linked with the World Trade
with SheTrades Global.
Organization (WTO) and the United Nations (UN).
Anita de Werd, Global Head Marketing and Business
The ITC reports that corporations struggle to increase the
Development for Damco International, signed the memorandum
participation of women entrepreneurs in their supply chains
of understanding on behalf of Maersk, on stage at the SheTrades
because of the difficulty identifying suitable companies to
Global event in Liverpool on Thursday 29 June.
engage with as potential suppliers. The SheTrades initiative seeks to connect one million women entrepreneurs to the global market by 2020. The MOU means that Maersk will cont=ibute to building the
With NYSHEX, HMM has the ability to offer a product which
capacity of the more than 10,000 female entrepreneur who are
allows shippers the ability to agree on and control their costs
members of the SheTrades network on shetrades.com
upfront. When contracting via NYSHEX shippers will receive a secure space and equipment commitment from HMM which guarantees the transport of their shipment. HMM will begin posting offers on the exchange August 6, 2018 for the Transpacific Westbound trade.
LOGISTICS SECTOR FACING A PERFECT STORM 6 JULY 2018
SAYS UKWA CEO
peaking at the recent United Kingdom Warehousing
commitment to invest some $900 million per year in building
Association (UKWA) Annual Awards Lunch, Peter Ward
infrastructure that will allow Chinese goods to reach 65% of the
– UKWA’s CEO, warned that global political and economic
world’s population and 35% of global trade. And, of course, here
uncertainty allied to societal shifts and changing consumer behaviour
in Europe against a background of political uncertainty in many
is creating 'a perfect storm that is driving an unprecedented pace
countries we are still grappling with the unpredictable fall-out from
of change within the logistics sector'. However, he added that the
the Brexit vote.
future offers tremendous opportunities for those companies capable of adapting their working practices to the needs of the modern
The current and future logistics landscape is one that
will be negotiated successfully only by companies that are able to recognise opportunity, embrace innovation and adapt to operate in
The continued demise of the high street means that retailers
an unpredictable world. Next year will mark the 75th anniversary
are having to face up to the challenge of re-shaping their routes
of UKWA’s inception and I think the challenges faced by our sector
to market to meet the ever-increasing demands of technology-
at the present time are probably unique in the association’s long
enabled consumers. As a result, logistics has become ‘the new
history. Consequently UKWA’s role as the ‘Voice of the UK Logistics
retail'. But, a short supply of new warehousing stock in the required
Industry’ has rarely been more significant, which is why more and
locations, increasing rents, a shrinking labour pool and a transport
more logistics companies, retailers and manufacturers are joining
infrastructure that, in many places, is creaking, means that logistics
the ranks of our membership.
professionals are under greater pressure than ever to deliver new and innovative solutions that meet the demand for shorter lead
Held at London’s Dorchester Hotel, UKWA’s Annual Awards
times and faster delivery.
Lunch was attended by over 450 senior supply chain professionals from some of the UK’s leading logistics services, retail and
In terms of global supply chains, we have to contend with
President Trump’s ‘America First’ policy and all of its serious tariff and anti-trade implications, while in China we’re seeing a massive
WANT TO KNOW MORE? Further information can be found at www.ukwa.org.uk
he United Kingdom Warehousing Association
UKWA is indebted to Lord Brabazon for his outstanding support
(UKWA) has announced that its new Honorary
over more than a quarter of a century and we are delighted to be
President is Anne McIntosh, Baroness McIntosh
able to announce such a capable successor as Baroness McIntosh.
I very much look forward to working with Baroness McIntosh and am confident that she will make an extremely valuable contribution
Baroness McIntosh replaces Ivon Moore-Brabazon, Lord
to the Association as we strive to ensure that UKWA continues to
Brabazon of Tara, who recently announced his decision to
serve its membership well.
stand down having served in the role for 26 years.
Peter Ward, CEO, UKWA
In a distinguished political career, Baroness McIntosh of Pickering represented the Thirsk and Malton and Vale of York constituencies as a Conservative Member of Parliament and served as an MEP before being awarded a life peerage and taking her place in the House of Lords in 2015. Baroness McIntosh commented:
This is a very vibrant time
for the logistics industry. The world is going through a period of change, which is bringing a unique set of challenges yet extraordinary opportunities to the sector. UKWAâ€™s ability to broker trusted information between members and policy makers means that the role of the Association as the voice of the logistics industry has never been more significant. 9 JULY 2018
BARONESS MCINTOSH OF PICKERING IS
NEW UKWA PRESIDENT FORWARDER magazine
INDUSTRY NEWS 16 JULY 2018
MTO ACCREDITATION OPENS
GROWTH OPPORTUNITY FOR DIMERCO IN INDIA T aiwan-based transportation and logistics specialist Dimerco
The manufacturing hubs in India, which contribute a major
has been awarded MTO (Multimodal Transport Operator)
share of exports, are located deep in the hinterland and far away
status in India, opening up new opportunities for growth
from the gateway ports. Therefore, the potential for multimodal
for the company in the subcontinent.
transportation – including long and short hauls – is immense. As a Multimodal Transport Operator, Dimerco can now take
Although well established in India, recognized as a Top 5 Freight
responsibility for transporting cargo from one point to another,
Forwarder for inbound volume of Chennai Air Cargo Complex by
utilising more than one mode of transport, ensuring more efficient
AAI Cargo Logistics and Allied Services with a network of six owned
and cost-effective door to-door movement of goods for our
offices and twelve partner offices, the MTO license will now enable
customers. We can also now work better with ocean carriers,
Dimerco to provide extended services to shippers, moving cargo
since carriers do not handle shipments from offline/inland areas
from any land point in India to and from any destination in the world,
of India, so for Dimerco MTO recognition is key for our business
under a single Contract of Carriage.
development and carrier relationships in India.
Under the terms of India’s Multimodal Transportation Act, only
The MTO certification has not only enabled Dimerco to provide
those companies who are registered by the Director General of
more extensive multimodal services to customers, but has also
Shipping can carry out Multimodal Transportation, to protect the
gained recognition for the company within the international
interests of shippers. Dimerco’s MTO accreditation demonstrates
forwarding community as approved by the Indian government for
that it has the necessary expertise, infrastructure and financial status
multimodal transport operations.
to undertake such Multimodal Transportation. According to Mr. Edward Lin, CEO of Dimerco, the achievement of MTO status will benefit both customers and partner carriers:
WANT TO KNOW MORE? Further information can be found at www.krone.de
rone keeps it cool for temperature-controlled specialist. N&K Spedition is one of Krone's largest refrigeration
ABOUT N&K SPEDITION
customers and has just received its 1,000th refrigerated
N&K Spedition was founded in Esbjerg by Per B. Jensen in
semitrailer from Krone Fleet Denmark since 2010.
1988. The company has more than 25 years’ experience as a transport operator with a focus on transporting fresh
N&K’s fleet of semitrailers is equipped with Krone Telematics,
and frozen goods to Western and Eastern Europe. Its main
which enables all data to be scanned into N&K's internal IT system.
headquarters is in Esbjerg, Denmark, and the company has
N&K has currently commissioned 225 new refrigerated semitrailers
subsidiaries in Norway, Sweden, Lithuania, and Spain.
for delivery during 2018/2019. The last order includes several refrigerated vehicles with meat-hanging rails, piggyback trailers, and single-temp’ trailers. Both of our companies have had a great and positive relationship for several years. Thanks to our joint achievements, we have built a very stable partnership and improved our respective positions in the market. Søren Outzen, General Manager, Krone Fleet A/S, Denmark
We, too, at N&K Spedition are very pleased regarding our collaboration with Krone Fleet. Our close relationship and mutual trust foster a steady growth and we see ourselves as a reliable partner. Per B. Jensen, N&K Spedition.
1,000 TRAILERS DELIVERED TO N&K SPEDITION IN ESBJERG, DENMARK FORWARDER magazine
INDUSTRY NEWS 5 JULY 2018
EXCLUSIVE RAILSMART DEAL WITH 3SQUARED F reightliner, a subsidiary of Genesee & Wyoming Inc. (G&W),
RailSmart’s software will also interface with a number of other
today announced that it has selected the RailSmart suite of
Freightliner systems, helping the business share information more
operational software designed specifically for rail operators
effectively across its departments, reducing duplication and unlocking
from software development specialists 3Squared.
In the five-year deal, Freightliner is not only investing in 3Squared’s
We are delighted to be working with G&W and the Freightliner team
existing, leading-edge RailSmart products, but will collaborate closely on
as the industry embarks on this monumental shift to a digital railway,
exclusive future RailSmart developments, putting G&W and Freightliner
Tim Jones, MD, 3Squared Ltd.
at the forefront of digital transformation in the UK rail industry. RailSmart will transform our UK rail business. Outdated, timeconsuming, manual practices will be replaced with the latest intuitive
Cloud and mobile-based platforms to streamline processes, increase
G&W owns or leases 122 freight railroads organised in nine
productivity and support us in delivering an improved, even more
locally managed operating regions with 8,000 employees
reliable service to our customers.
serving 3,000 customers. G&W’s UK/Europe Region includes
Neil McNicholas, MD, Freightliner – UK/Europe Region Rail Services
Freightliner; the UK’s largest rail maritime intermodal operator and second-largest freight rail provider, as well as regional rail
The RailSmart suite of software will initially be rolled out in the UK,
services in Continental Europe. G&W subsidiaries and joint
starting with the competency management system RailSmart EDS and
ventures also provide rail service at more than 40 major ports,
RailSmart ORS, a Cloud and mobile-based solution for the rostering of
rail-ferry service between the U.S. Southeast and Mexico,
employees. Both are planned to be in operation later this year. Subsequent
transload services, contract coal loading, and industrial railcar
modules will be delivered later this year and in the early part of 2019,
switching and repair.
driving improvements and efficiencies in other areas of the business.
WANT TO KNOW MORE? Further information can be found at www.pkmarine.co.uk
stablished in 1970, P.K.Marine Freight Services Limited
Features of PKM:
offer an exemplary export handling service. PKMâ€™s previous contracts have included working for the MoD and various
Their experience in export packing, case-making, cargo handling,
3 internal cranes with a lifting capacity of 10 tonne each
48-tonne forklift truck
High-quality export packing service
storage and containerisation, and specialising in large consolidation projects means that your goods will be handled, export packed and forwarded in a professional manner. So what can PKM offer you? Services range from export packing, air freight and sea freight hazardous goods, storage, consolidation, containerisation, haulage and forwarding.
Bespoke designed cases and crates using latest CAD programmes
With the technology to design and manufacture bespoke timber and plywood cases and crates, goods will arrive safely and securely. PKM retain a 70,000 sq. ft. warehouse on a 6 acre site, with availability for indoor or outdoor storage at their premises in Knowsley, Merseyside. Providing CCTV coverage and remote monitoring. PKM offer a flexible service, packaged to your requirements. Whether that be collecting and packing goods at their premises or packing on site at customersâ€™ premises. Rachel Jefferies, Editor, FORWARDER magazine 8 AUGUST 2018
P.K.MARINE FREIGHT SERVICES LIMITED FORWARDER magazine
With organically grown data built up over the last 10 years and over 25 consultants updating records of freight forwarders, shippers, supply chain and logistics departments worldwide, our data is unrivalled. We can run campaigns by geographical region or by vertical market.
Internal and external communications. Newsletter production as well as content writing as required. Newsletters are an excellent way to increase client awareness of new services and keep employees fully engaged.
Our Postal Mailshot data is the cleanest in the industry. We can produce postal mailshots in exactly the same format as our eShot campaigns. As with our digital marketing we are able to target geographical regions or verticals according to your requirements.
PAF Finder is a new section being added to FORWARDER magazine where you can talk about your Partners, Agents and Franchise (PAF) agreements. It will include promotional editorial and a section where you can advertise for a new partner, agent or franchise.
The FORWARDER Directory is a listing of freight forwarding companies, shipping lines, airlines, etc. The Directory has recently been redesigned to include all of the countries in each issue and to be a persistent, ever-evolving resource.
FORWARDERmagazine.com is the magazine, advertising space and Directory online. We offer a daily posting service straight to the site that gets shared across the whole of the Freight Media social platform including Freightabase, LinkedIn Facebook and Twitter.
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Courier Air cargo
Shipping line Air courier
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UK DISTRIBUTION & NETWORKS
JERSEY POST INVESTS IN PARCEL MONKEY T 27 MARCH 2018
he Jersey Post Group has announced that it has completed
partnering with the Estonian company, Freselle Logistics, as well as an
its investment in Parcel Monkey, an experienced, holistic
investment in the Hong Kong based business, A2B Limited, a leading
parcel delivery service enabler and provider.
name in mail and fulfilment solutions in Hong Kong and China.
Based in Southampton, Parcel Monkey was founded in 2009 by current
The investment in Parcel Monkey provides Jersey Post and its
Managing Director Nav Ramiah. Now, Parcel Monkey specialises in
customers with the final piece of the parcel solution portfolio - the
four diverse, yet complementary, parcel service elements:
enabling ecommerce platform that can bring together the global network and service providers into one, easy-to-access location.
•• A parcel delivery comparison service website whereby Parcel Monkey provides parcel services at competitive pricing for consumers based on pre-approved carriers
Our international strategy is to ensure the long-term revenue growth and stability for Jersey Post, through providing a complete global solution. It is imperative that this solution works for customers
•• A global trading platform that provides a marketplace interface through which parcel carriers can sell their services
based overseas, but equally, if not more so, for those based locally who can expand their market reach through our extended partnership network. The investment in Parcel Monkey ensures that we are able
•• Outsourced warehousing, fulfilment and distribution services for online retailers
to consolidate our various partner organisations via a comprehensive front-end trading platform that can host and promote the range of services offered by this global partner network.
•• An online service for retailers to create an ecommerce
Tim Brown, Chief Executive, Jersey Post
storefront including website builder, domain name and hosting Everyone here feels very excited and invigorated to be working The investment in Parcel Monkey is the latest in Jersey Post's
with Jersey Post. I believe that the relationship will be a real boost to
international strategy to exploit opportunities outside the finite
Parcel Monkey's global ambitions and provide brand strength through
local market. In 2016 Jersey Post purchased a UK based European
Jersey Post's postal brand and in-depth postal industry knowledge. I
logistics provider and a customs clearance agent located at Heathrow.
really believe that our relationship with Jersey Post will provide the
In 2017, Jersey Post continued to implement its strategy by investing
catalyst to further innovation, especially in the tracked mail sector.
in Global eParcel Solutions (GePS), based in Miami, and more recently
Nav Ramiah, Managing Director at Parcel Monkey
WANT TO KNOW MORE? Further information can be found at rifworldwide.co.uk
edfordshire-based RIF Logistics has outlined its ambitious
track and trace, intelligent order picking and a real-time warehouse
growth plans with the announcement of a new partnership
performance dashboard. For RIF Logistics, there was also the added
with supply chain technology specialist, Access Group.
benefit of automated courier integration into parcel couriers such as TNT, DPD and Parcel Force.
The 3PL provider, which is part of the global RIF Worldwide network, currently operates from a single-site warehouse in Dunstable. With
For Zaeem Batavia, warehouse management system (WMS)
plans to increase the number of locations, it was felt that a new
specialist at Access Group, the requirements of RIF Logistics reflect
software provider was needed to facilitate this rapid growth.
the wider industry:
The team selected Access Group’s Access Delta WMS as a scalable
The challenge for anyone in the logistics sector at the moment
solution to grow in line with the company, with the solution fully-
is to balance the streamlining of warehousing, production, planning
functional just seven weeks after the initial order.
and finances, whilst also achieving growth. This is a particularly tricky task for 3PLs as the sector is highly competitive. As software authors
For any business to grow, they need the right systems and the
with 25 years’ experience, we use proven technology to push growth
right partners. It was clear from the initial discussions that Access
for logistics firms. Working alongside RIF Logistics on its journey to
Delta WMS is the best system for the 3PL sector. We also need
drive new levels of efficiency is the perfect example of this. From
to accommodate market changes. There’s a definite change to
order to implementation, we had the team up and running in just
e-commerce fulfilment and we need to be certain that we have the
seven weeks, allowing RIF Logistics to quickly start passing on the
software in place to facilitate this transition and allow us to achieve
benefits of the new system to its customers.
a larger market share. The functionality and experience that Access Delta WMS has makes the team the ideal service provider as we
Access Group supports over 12,000 customers across 11 different
expand our business.
divisions. The company employs more than 1,400 people, who work
Dominic Bacon, Managing Director, RIF Logistics
from eight different locations throughout the UK.
Access Delta WMS is designed to improve the capacity and
For more on RIF Logistics, visit www.rifworldwide.co.uk. Further
accuracy of warehouse operations. Based on a familiar Microsoft
details on Access Group’s solutions for the supply chain sector can
Windows environment, it has a number of key features, including
be found at www.theaccessgroup.com. 11 JANUARY 2018
DAVIES TURNER IS SHIPSHAPE 23 MAY 2018
new multi-user distribution centre has been developed in the
Our Bristol regional HQ which also houses Davies Turner Air Cargo,
UK, near Avonmouth, Bristol, by Davies Turner the UK's
has had outstanding success and is expanding rapidly in co-operation
leading independent freight services and logistics provider,
with our European partners plus the main existing and emerging
and is now fully operational. The new hub at Central Park by Western
markets worldwide. The company already operates other warehouses
Approach is the company’s largest to date at 150,000 sq ft (14,000 sq
nearby, with each site delivering complementary supply chain solutions.
m) and adds to Davies Turner's nationwide warehousing network.
This cluster-based approach based on our freehold sites will allow us to pool our local management and labour resources. It represents a
The building has a high-bay fully racked area, with a top beam lift
much-needed expansion of capacity serving our customers nationwide
of 17.5 m and eaves height of 19 m, making it one of the highest
as well as in South Wales and the West Country.
in Europe for VNA forklift operations. The site can hold 27,000
Philip Stephenson, Chairman, Davies Turner Plc
standard pallets, leaving around 3,000 spare half height locations for stacking cartons or low pallets by the ground floor pick spaces.
Looking to the future, the company has bought enough land (12 acres (5 ha) at Central Park to develop a second warehouse on the
Four mezzanine floors have been built, with an average area of
same site capable of adding at least another 121,000 sq ft (11,250 sq
35,000 sq ft (3,158.7 sq m), each with conveyor and pallet lift access
m) as business expands again, following the pattern set at its other
from the ground floor as well as between each of the mezzanine
regional distribution centres over the last 25 years.
decks. These multistorey mezzanines are suitable for sortation, rework, and fulfilment services required for the company’s growing
One advantage of this phased construction is that the second building
e-commerce activities and online retail logistics business.
can, if necessary, be designed for a specific customer, allowing for a bespoke layout and specialist automation.
Access to the warehouse is through 18 loading docks plus a separate drive-in ramp at one end and an extra wide door at the other for
The site could bring up to 250 jobs to the area, with a variety of jobs
out-of-gauge freight, which sits under a large canopy where double-
available from office to warehousing roles.
decker pallet trailers can also be loaded. Central Park is a 600 acre (245 Ha) warehousing and logistics The site has been fully secured with palisade fencing and barriers
development, strategically located and designed to be the South
controlling vehicle arrivals and departures.
West’s premier distribution park.
WANT TO KNOW MORE? Further information can be found at www.trutac.co.uk
parks Transport, one of the largest privately-owned
Earned recognition is something we thought a company of our standing
transport companies in the South West have greatly
and reputation should naturally adopt, and having an effective range of driver
improved compliance control since switching over to
and vehicle reporting functions in place, helps to make this possible.
TruTac’s fleet management software. For example, using TruAnalysis, Sparks can instantly detect driver
With 150 HGVs delivering to every corner of the UK and Ireland,
infringements and immediately take action. Whereas with their
keeping tabs on each vehicle and driver has, according to Director
previous system, there was an unacceptable delay in detecting any
Jon Sparks, brought many challenges – particularly as the regulations
problems as the reporting process had an unavoidable time lag.
governing commercial transport have become ever more stringent. With TruTac software we monitor all our key performance data With this many vehicles and drivers the potential for mistakes
live and don’t have to wait around for the information. It’s virtually
or to let something slip through the net is quite high. In the past
instant. This means we have the info’ at our fingertips and can satisfy
we have needed to employ more administrators for longer periods
any DVSA checks at a moment’s notice with complete confidence.
just to monitor and report basic compliance information. Now,
Furthermore, we not only have a more dynamic control system, but
using TruTac’s TruAnalysis software, we get things done quickly
are saving a lot of precious administration time.
and accurately, which not only keeps us compliant but allows us to concentrate on efficiently running the day to day operation.
TruTac, one of the UK’s leading fleet management software designers, also provided the technical advice and personal training required to
Formed around 85 years ago and based in Glastonbury, Sparks
assist Sparks Transport with the transition from one system to another.
Transport provide a general distribution and warehousing service for supermarkets and many other suppliers including fashion, pet
It was extremely fast and efficient. Effectively we jumped from
foods and miscellaneous dry goods. The modern fleet is backed by
one running horse onto another without tripping up and if we need
120,000 sq ft of warehousing on an impressive nine-acre site.
any on-the-job help, it comes without delay. It’s only been around 8 months but no question, the investment has paid for itself already. 17 JULY 2018
LEADING SOUTH-WEST LOGISTICS OPERATOR TURNS TO TRUTAC
FOR TIME-SAVING COMPLIANCE FORWARDER magazine
14 SEPTEMBER 2017
DUBAI HANDLING TO EMIRATES A ll Cargolux flights to and from Dubai World Central
The handling cooperation at both hubs facilitates seamless
(DWC) are handled by Emirates SkyCargo since early
movement of cargo between the two operators. In addition,
September 2017. This move follows the cooperation
interline agreements between both airlines further strengthen
agreement that the Luxembourg-based carrier signed with Emirates
the cooperation and give customers a wider range of services and
SkyCargo in May 2017. Emirates’ cargo flights to Luxembourg are
destinations. The hub connectivity between Dubai and Luxembourg
already handled by Cargolux’s partner Luxair Cargo.
also contributes to boost the position of both locations as major logistics hubs and distribution centres in their respective regions.
Customers benefit from Cargolux’s move in Dubai and can now enjoy state-of-the-art facilities with the most modern and up-topharma traffic in the region. As a GDP-certified company, Cargolux
ABOUT CARGOLUX AIRLINES INTERNATIONAL
insists on delivering the best possible service for its customers; an
Cargolux, based in Luxembourg, is Europe’s leading all-
important reason for the cooperation with Emirates SkyCargo at
cargo airline with a modern and efficient fleet composed of
its new Dubai facility. In Luxembourg, Luxair Cargo operates one
14 Boeing 747-8 freighters and 12 Boeing 747-400 freighters.
of the most modern healthcare centers in Europe, which is also
The Cargolux worldwide network covers 90 destinations,
some 70 of which are served on scheduled all-cargo flights.
date tools and equipment, especially in view of Cargolux’s increasing
The company has more than 85 offices in over 50 countries, Emirates’ ultra-modern facility, Emirates SkyCentral, situated within
and operates an extensive global trucking network to
the Dubai World Central complex, has dedicated temperature
more than 250 destinations as well as full and part-charter
controlled areas, cold storage rooms, cool cells and pharmaceutical
services. Cargolux also offers third-party maintenance at its
storage rooms. It enables Cargolux to offer its customers fast and
modern two-bay maintenance hangar in Luxembourg. The
efficient services with high connectivity. Emirates SkyCargo’s specially
company is specialized in B747 line and hangar maintenance
commissioned fleet of trucks connect DWC to all other UAE airports,
up to and including C-Checks. It offers a range of specialized
including Abu Dhabi, Sharjah and the Jebel Ali Free Zone.
maintenance services and holds line maintenance approval for 777 aircraft. The Cargolux Group employs close to 1,900 staff worldwide.
WANT TO KNOW MORE? Further information can be found at www.milaha.com
ilaha, a maritime and logistics conglomerate based in
The launch of the 'Milaha NVOCC Tracking' app comes as the Milaha
Qatar, has launched a mobile application that allows
group continues to enhance its diverse portfolio of marine and logistics
its customers to track their shipments around the
services. The company has recently expanded into several new
world using a bill of lading ID or container number. Through the
shipping routes and accelerated the deployment of new supply chain
new, free app – named 'Milaha NVOCC Tracking' (iOS, Android)
solutions across a number of countries. Milaha’s NVOCC services
– customers will also have access to the company’s NVOCC (Non-
now cover 20 ports in the Middle East and Indian Subcontinent.
Vessel Operating Common Carrier) voyage schedules, arranged by time or location, and will also be able to provide feedback on the company’s services. Further upgrades to the app are already underway, and will include the ability to make rate requests and shipment bookings directly through the app. Commenting on the launch of the new app, Milaha’s President and CEO Mr. Abdulrahman Essa Al-Mannai said,
In line with
our commitment to provide transparent, versatile services to our customers, we have launched the Milaha NVOCC Tracking app, which will enable them to access the information they need on their cargoes wherever they are around the world. Very few NVOCCs and main-line operators have a similar mobile tracking app, which adds a layer of flexibility and accessibility for our customers as it complements our existing online tracking system.
1 OCTOBER 2017
NVOCC TRACKING APP FOR SMARTPHONES FORWARDER magazine
2 AUGUST 2017
AMERICAN AIRLINES CARGO
GROWS MIDDLE EAST PRESENCE
WITH NEW GENERAL SALES AGENT
merican Airlines Cargo has chosen Heavyweight Air
We will be deploying our local market experts who know
Express (HAE) as its General Sales Agent (GSA) in the
where business opportunities are in this region for American.
United Arab Emirates. HAE replaces long-standing
We have an active customer base across the region and aim
GSA, Airline Cargo Resources (ACR) which has recently chosen to
to support the expanding American network with freight
downsize its commitments in the region.
generated in the thriving economies of the UAE through our offices here.
This is the second area of the world in which HAE was chosen as
Peter Kerins, HAE Group, based in Dubai
American's GSA following its appointment to cover sales across a number of countries in central, east and north Africa, as well as
American's established customer base in the Middle East
South Africa in mid-2016.
already handles a variety of cargo traffic such as electronics and e-commerce goods out of the region.
Following a thorough search, we are very pleased to have chosen HAE based on their extensive knowledge of the Middle East market, their innovative approach, comprehensive network and – more crucially – their very strong relationship with some key partners of American Airlines in Dubai. Richard Hartmann, Regional Manager, American Airlines Cargo
AMERICAN AIRLINES CARGO
– Cargo Sales, South Asia, Middle East and Africa
American Airlines Group is the holding company for American Airlines. American provides one of
As with other local markets in Europe, the Middle East and Africa
the largest cargo networks in the world with cargo
where American operates offline, the majority of traffic will initially
terminals and interline connections across the globe.
route over London Heathrow (LHR), where the strength of the
Every day, American transports cargo between major
airline's international network means that it can look to creatively
cities in the United States, Europe, Canada, Mexico,
access both its U.S. operation and onward destinations such as
the Caribbean, Latin America and Asia-Pacific.
Central and South America on its widebody aircraft.
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15 FEBRUARY 2017
EMIRATES SKYCARGO TRANSPORTS
FIRST SPACE SATELLITE MANUFACTURED IN THE UAE E mirates SkyCargo, the freight division of Emirates, has
It has been a journey of nearly five years from the time the Mohammed
transported KhalifaSat- the first satellite developed and built
Bin Rashid Space Centre commenced the manufacture of KhalifaSat to
by Emirati engineers in the UAE at the Mohammed Bin Rashid
now where we’re getting ready for the final launch. We needed a partner
Space Centre (MBRSC). As the first step in its journey to space,
who had the capability and expertise to transport KhalifaSat from Dubai
KhalifaSat was flown from Dubai to Incheon International Airport in
without compromising its sensitive instrumentation and components.
South Korea on an Emirates SkyCargo Boeing 777 freighter aircraft
Emirates SkyCargo worked with us over a three month period to make
that was specially chartered for the occasion. Emirates SkyCargo also
sure that the entire transportation process went smoothly,
unveiled a special branded truck to mark the event.
Salem Al Marri, Assistant Director General for Scientific and Technical
Affairs, Mohammed Bin Rashid Space Centre. The KhalifaSat project was launched in 2013 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and
Given the extremely sensitive nature of the shipment, teams from
Prime Minister of the UAE and Ruler of Dubai, with the aim of
Emirates SkyCargo and MBRSC worked together from November
manufacturing the first space satellite on UAE soil. Following its
2017 to prepare and plan all the steps in the movement of the satellite
launch in 2018, the remote sensing satellite will provide images of
from Dubai to Incheon airport. The satellite was first moved from
earth for practical application in a variety of industries.
MBRSC’s manufacturing facility in Dubai to the Emirates SkyCentral DWC freighter cargo terminal at Dubai World Central airport on a
Over the years Emirates SkyCargo has transported a wide variety of
dedicated remotely monitored Emirates SkyCargo truck travelling
unusual cargo but being able to transport the first satellite manufactured
on a geo-fenced route with a police escort for maximum security. A
in the UAE is a unique honour. We are delighted to bring our expertise in
number of trial loading exercises were also conducted by Emirates
air transportation to the table on this historic and momentous occasion.
SkyCargo and MBRSC to ensure that operations went smoothly
Nabil Sultan, Divisional Senior Vice President – Cargo, Emirates
during the actual transportation of the satellite.
The satellite was then loaded through the wide main deck doors on
the Emirates SkyCargo Boeing 777 freighter aircraft. The air cargo
Emirates airline operates 133 non-stop flights per week from the
carrier’s team of cross-functional specialists including specialised
UK to Dubai – six services a day from Heathrow, three daily from
loadmasters drew up an optimal loading plan on the aircraft for the
London Gatwick and Manchester, two daily from Birmingham and
safe transportation of the satellite.
Glasgow, and a daily service from Newcastle. An extra daily service will launch from London Stansted airport in June 2018. In Dubai,
In addition to loading and transportation, detailed planning was
passengers can connect to flights on Emirates’ global network which
involved from Emirates Skycargo to ensure aircraft and crew
spans 154 passenger destinations across six continents.
availability as well as obtaining all relevant permissions for operating a chartered freighter flight to Incheon International airport.
About Emirates SkyCargo Emirates SkyCargo is the largest international airline cargo operator
Emirates SkyCargo’s charter operations
in the world. With an unrivalled route network, we connect cargo
Between January and December 2017, Emirates SkyCargo’s fleet
customers to over 150 cities in 83 countries on six continents and
of 14 freighter aircraft have carried out over 370 charter flights
operate in many of the world’s fastest developing markets. Our
to 140 destinations. This is over and above Emirates SkyCargo’s
cargo hold capacity comprises Emirates’ fleet of over 255 aircraft,
scheduled freighter operations to over 40 global destinations
including 14 freighters – 13 Boeing 777-Fs and one B747-400ERFs.
every week. A wide variety of cargo- from equipment for music concerts to outsized machinery and components for construction
Emirates SkyCargo operates state-of-the-art cargo facilities at
and manufacturing industries; from aircraft engines to yachts were
its dual hub locations in Dubai International Airport (DXB) and
transported by charter flights through Emirates SkyCargo.
Dubai World Central (DWC) with cargo being moved 24/7 by truck between the two airports via a bonded virtual corridor.
Emirates SkyCargo is at the forefront of the global air cargo industry offering cargo capacity on its fleet of over 260 aircraft. The air cargo
Emirates SkyCargo offers specialised cool chain solutions
carrier combines a modern fleet, state of the art infrastructure and
for perishables and temperature sensitive product such as
experienced staff to achieve the highest standards of service delivery
pharmaceuticals. The carrier operates the first and the largest GDP
and customer satisfaction.
certified multi-airport hub in the world with 8600 square metres of dedicated space for pharmaceuticals across its hub. FORWARDER magazine
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MOVE IT LIKE...
2.2 million GBP SALES INCREASE
Turkey, Azerbaijan, Georgia and Iraq. Also customs clearance covering all UK ports. NO OF EMPLOYEES
3 sites, with 360o service MAIN TRADE ROUTES
Turkey, Azerbaijan, Iraq and Georgia MODES
Road and sea freight MILESTONES
Acquisition of Action Roadways
SELA KOYDENGOCTU DGS GROUP 54
SELA SAYS... I was told of a job as a translator while working in a restaurant...
was told of a job as a translator while working in a
from England all the way to Turkey. I answered them all
restaurant by one of my friends who asked if I would be
correctly, one by one, which impressed Tony so much, he
interested, to which I said: Yes, of course!
gave me the job immediately. Surprised at how I knew all the crossingsâ€™ names, I explained about how I only travelled
I always wanted to work in an office, so I was quite excited
across to Turkey in a car less than 6 months ago. Other
at the prospect. When I turned up for the interview, I was
than that, I had no knowledge of how things were carried
interviewed by my then first boss Mr. Tony Ball, who was,
from one end to the other. The job turned out to be an
in fact, one of my regular customers at the time of my
office junior post in a forwarding office, and not translators.
employment at a local Wimpy bar. Suddenly, my nerves
I fell in love with the job straight away. One of the best
settled, when I saw a friendly face shouting across 'quarter
parts was seeing Turkish drivers arriving all the way from
pounder and chips please!!'. During the interview, he did
Turkey, with each telling a different story.
however, ask me to name all border crossings (pro EU)
MOVE IT LIKE... Q A
Whatâ€™s your background in shipping? Academically, I have none. However, I have worked in import, export, procurement and project departments within multiple forwarding companies, as well as working in Dover for a short period as customs clearing clerk.
What do you think you offer as a company that sets you apart from your competitors? When offering our service to and from Turkey, we utilise
SELA SAYS... I've worked in import, export, procurement and project departments
What has been your biggest challenge in the role? I have to say, it must be the credit control. Allowing customers to have credit is often a must, but also our biggest headache.
Your biggest achievement? I would say it is acquiring our (currently) biggest UK supplier, Action Roadways, who are a member of The Pallet Network TPN. I always heard stories about companies
our own equipment, our own customs clearance office, and
buying other companies, but this wasnâ€™t something that was
our own distribution company from the point of collection
planned years ago. It was just spontaneous, so I definitely
to final mile deliveries. We achieved this by opening branches
see that as an achievement.
along the route, adding to our Turkish fleet, and by acquiring a TPN member, Action Roadways. All of this was done with customer satisfaction in mind rather than cost saving.
Tell us about your acquisition of Action Roadways The purpose of Action Roadways was to be able to all of components of the services we provide to our customers, all done in-house. What Action Roadways do, is nationwide distribution. They are part of a pallet network, so they can distribute any pallet that you give to them, all around the United Kingdom, and parts of Ireland. They will also collect anything in return. It was necessary for us to either set up this service in-house or acquire a company that already has this service.
Action Roadways has been around a long time, and I have used Action Roadways myself as an office junior when I have worked in other freight forwarder companies. I have known the owners and the staff there for over 20 years, so the timing was perfect because the owner wanted to retire. We were their biggest customer at the time too, using them on a day-to-day basis,
I am lucky enough to have a lot of young energetic and loyal members of staff around me. I honestly do not have to do anything in particular, because they are all aware of their responsibilities. If I must do anything
for us to go for it. There are members of the palett network,
out of the ordinary to get the best out of someone,
and members that the network have, we would like to offer
they are probably at the wrong job. You either love
additional services such as transport to Turkey and customs
forwarding, or you hate it.
training extra staff to take on the extra work after Brexit.
How do you get the best out of your team?
moving about 500 pallets a week. It just made perfect sense
clearance now that Brexit is coming up. We are currently
How would you deďŹ ne your company culture? Once a customer starts working with us, our aim is to never ever lose them. That is always our motto. If we lose
Whatâ€™s the most important thing you are working on right now and how are you making it happen? Buying process of Action Roadways has just been completed, so now I am relaxing, and looking forward to my two weeks away in Turkey. The most
a customer for any reason at all, it is like losing the World
important thing right now would have to be the
MOVE IT LIKE... Q
It would have to be working towards the same goals.
What about market disruptors – how do you see outsiders changing the industry? If it’s beneficial for the industry, then it is beneficial for all. If, however, there are things that need to be reviewed, then we can solve them as a group of associates.
What are your thoughts on the new alliances?
What are some of the common challenges you face?
We have total control over the shipments we are trusted to carry out.
How do you decide which new business to go after? If the route is within our district and we can help new clients, then we will approach and discuss a union. Exhibitions always help to open new doors and meeting new people in different industries.
What are you working on at the moment? At the moment, we are working on our customs in Dover, training staff. January 1st 2019, the office will be in 24 hour operation, so we will be able to customs clear 7 days a week, 24 hours a day. This will be us getting ready for March 2019 hopefully, where we will have more to clear
The perception that our market is expensive and can be managed individually with minimum knowledge. All our customers presume that we make a large profit margin on our jobs, but that is not the case. We work on very tightprofit margins. We handle many shipments, and we have to do so many of them to be able to make a reasonable living out of it. We are constantly challenged, such as when someone looks up on Google Maps how long a journey will take. ‘That should take you two hours’ is what we hear, but judging purely on what Google says isn’t really accurate. You also need to consider any issues that may arise, such as any crossings, ferry crossings, traffic jams etc.
with a lot more produce coming from Europe.
What are your expansion plans over the next 12-24 months? We will be spending most of our time developing the Action Roadways Business. Furthermore, looking for ways
How’s your business doing overall? I’m extremely happy with the business at the moment. Everything is in house, the customs office is ours, we have offices on routes – Istanbul, Georgia
to save time when the international cargo arrives in the UK
and various others. We have total control over the
to be delivered next day.
shipments we are trusted to carry out.
MOVE IT LIKE...YOU
I was delighted to appear in the FORWARDER magazine ‘Move it Like’ showcase earlier this
year. The opportunity to speak candidly about the success of our company, my influence on that, and the ingredients that contribute to our continued success was appreciated. NNR is a global ‘premium brand’ that, although established for over a 100 years in Asia, is not particularly well known in the UK. The feature in Forwarder Magazine offered the stage for us to future promote our business. The moniker ‘secret assassin’ and ‘largest company you’ve never heard of’ no longer suits the brand and size of our global group, therefore features like ‘Move it Like’ in a classy glossy such as FORWARDER are the perfect vehicle to help change that perception. Now I’ve recovered from the
marginal discomfort of a little more attention than normal (!), I can reflect that it provided a strong and personal message that many of our key partners and customers read and responded favourably too. Lee Griﬃths, NNR
It was fantastic to feature in the FORWARDER magazine
‘Move it Like’ recently. The quality of the article and insightfulness of the questions gave T15 a great opportunity to be seen in the best light possible. We are a young, growing business and this forum has enabled us to promote our value to a wider network, within a sector that is going through significant change. I would summarise FORWARDER magazine as a quality publication that brings networks and partnerships together for the greater good. Matt Perry, Transition15
FORWARDER magazine ISSUE31 60 LEVEL THE PLAYING
FIELD. CALL US ON +44(0)1454 628 775
DONâ€™T TAKE OUR WORD FOR IT... In 2017 I was proud to be included in the popular FORWARDER feature 'Move It Like'. As a leading publication within the
logistics industry, FORWARDER's unique feature presented an ideal opportunity to discuss my journey as a global air freight
expert and highlight how Ligentia continues to meet our customers' requirements through customised solutions. I found the process rewarding and my relationship with FORWARDER has continued to develop as my career has progressed to a global role. I would highly recommend being part of a future 'Move it Like' feature to anyone seeking successful exposure within the logistics industry.
Lee Alderman-Davis, Ligentia
FORWARDER magazine ISSUE31 61 ...OR EMAIL RICHARD@FREIGHT-MEDIA.COM
UK DISTRIBUTION & NETWORKS
ristol is a prime example of how independent businesses can flourish given the right environment, and how they can challenge the biggest of multinationals. The same can be said for the freight forwarding communities. We recently ran a feature regarding the members from WCA and how their numbers allow them to compete with many of the big players
throughout the industry, showcasing the strength in numbers that independent freight forwarders have. The latest industry data reveals that the top-20 global freight forwarders are losing market share in every region of the world and that regional and independent forwarders are leading industry growth. This shows us that that distribution networks can affect serious change in the industry, and we at FORWARDER want to give you the rundown on exactly how the amalgamation of independents coming together can help you and your business and add value to the industry...
THE HUMAN TOUCH It is very hard, even for the most sophisticated technology, to replicate the human interaction â€“ something so vital to successful freight forwarding. Independent freight forwarders need to continually contact their clients and provide a quality service. And clarity within communication is key. Current technology within distribution and networks systems in the UK are not sophisticated enough to react to the complexities involved in freight forwarding, and therefore keeping that human connection is vital for many businesses.
The human touch is just a stepping stone for keeping a
Multinationals must stick to rigid delivery techniques,
functional communication model. Making sure that you can
however this may not suit the end users' needs. Independent
contact drivers and depots throughout the distribution
forwarders offer a more flexible attitude towards the overall
process means that you can provide clients with peace
end-user experience and how they can help them. This
of mind. Independents have far better control over this
means that delivery flexibility times and location can change
compared to many of the multinationals due to an ability to
peopleâ€™s mind about who they want to ship their goods with.
implement the latest communication techniques, allowing
This flexibility has led to the innovative techniques with
for a reliable service throughout the distribution process.
same-day delivery, amongst other forms of distribution.
COST Flexibility doesnâ€™t end with delivery times and locations. It also extends to cost for the client. Many multinationals would have to battle through a mountain of bureaucratic paperwork before they could budge on price and this delays the distribution process for many others. Independents can negotiate and allow management to understand the reasoning behind price changes. Even if an independent canâ€™t budge on price, the vast, interconnected networks allow them to point you in the direction of a supplier that is perhaps more cost efficient.
SPEED The overall speed that some independent distributors can deliver products can be beneficial for certain clients. Their close relationship with networks throughout the country means that they have a wealth of knowledge unrivalled by their competitors. Matt Dailly, Contributing Editor, FORWARDER magazine
UNIFICATION THROUGH DISTRIBUTION FORWARDER magazine
UK DISTRIBUTION & NETWORKS
eing connected throughout the freight forwarding industry is vital for your understanding of the current issues surrounding the trade. Linking with like-minded people who can help guide you through the sometimes turbulent seas of the business, but also helping you to enjoy the industry in which you work.
The vast array of industry events is a testament to the way in
Attend Industry Events
which the freight forwarding commerce meet and connect with
Conferences can be a great way to market your business to
each other and how important it is to understand how your
potential clients. Speaking to people face-to-face who may need
colleagues are reacting and behaving to key industry events. A
your products or services can be more effective than sending them
freight forwarder is most valuable when they have built strong
an email or speaking over the phone. It allows you to show your
relationships with carriers, port officials, and other forwarders.
passion for your business and directly answers any questions they
When the company has strong relationships, they can more easily
may have. You pay money for a ticket, get something in return,
facilitate your shipment and get a better rate.Â
which, will provide a great ROI for your business. The skills and knowledge you learn at a conference can not only be invaluable to
Whilst aware that freight forwarding is competitive by nature,
your business, but can make you invaluable to your business.
FORWARDER understands that it can also be an easier
commerce to conquer, granted with the right networking and connections throughout the industry. Here are several of our tips and tricks to help you compete with some of the biggest players in the freight forwarder.
NETWORKING NETWORKS 64
Join a Network WCA, BIFFA, FTA, RHA and more are all interconnected networks that can help you reach you freight forwarding goals through networking. Freight forwarders work together to save money, mitigate risks, and manoeuvre shipments more deftly is always a widely appreciated form for networking. Freight forwarders pay a fee to join these networks, and reap the benefits that come with membership. Good networks will vet candidates thoroughly and limit their membership numbers in every region so that there is less competition between members, as well as more reciprocal trade with members from other areas. You need to make sure that the network you are joining is right for you. Collaboration If you leave yourself open to the opportunities that collaboration brings, then you will find the cowboy world of freight forwarding not so intimidating. The number of collaborations is set to grow in the industry over the next decade, such as business facilitation skills, is incredibly important to ongoing success.Â One of the greatest benefits of long-term collaboration is the cost savings that result from routine procedures over the life of the relationship. We are very aware that there are a lot more factors in successful networks creating tangible change in the industry. However, by following these simple steps you can propel yourself into a better position for you and your business in terms of connectivity. Matt Dailly, Contributing Editor, FORWARDER magazine
ASK THE EXPERTS
UK DISTRIBUTION & NETWORKS
survey for Transport Focus, a watchdog for transport
With the current shortage of commercial vehicle drivers – more
passengers and road users, recently discovered that
than 45,00 vacancies currently exist across the industry – the
95% of consumers are satisfied by motorway services.
logistics sector needs to prove it is as appealing to potential
While this is great news for private drivers, investment in services
employees as traditional deskbound jobs or those on the factory
for commercial drivers has not kept pace and the survey also
floor. In order to do this, it is vital that the essential support
demonstrated that satisfaction levels in these areas are falling.
services which consumers take for granted at motorway service areas are improved for commercial users to make logistics a
This news does not come as a surprise to FTA, the largest
more attractive career.
membership body in the logistics sector, representing more than 17,000 firms nationwide. Having pressed the government on the
With the average age of a British lorry driver now 55 years
need for better facilities for drivers for some months now, the
old, attracting a younger audience to the industry is key if the
report’s findings simply bear out what we have known for some
country’s goods and services are to keep moving effectively. To
time – that logistics drivers are not given the priority they need
do this, it is of paramount importance that working conditions
when it comes to the provision of basic hygiene and rest facilities
are as high as those offered based in permanent buildings, and
to use when doing their daily work. And with the logistics sector
the industry needs to show there are career opportunities and
representing 11% of the UK non-financial business economy, and
long-term prospects in logistics. Millennials and subsequent
£121 billion Gross Value Added (GVA) to the UK economy, it is
generations have high expectations which need to be met to fill
time for the individuals powering this vital sector of the economy
the employment gap. This skills shortage will be further amplified
to be treated with the respect they deserve.
by Britain’s departure from the EU – British hauliers currently employ around 60,000 foreign drivers, whose future working
Just because their daily place of work is not a permanent office
status is currently undecided – so drastic action is required to
or factory, FTA believes that commercial drivers should still
rectify unacceptable working conditions.
have regular access to basic services – clean toilets, healthy food options, a safe and secure place to stop and sleep if necessary,
The logistics industry keeps the UK economy moving, but it
somewhere to socialise and exercise and free Wi-Fi – yet these
will struggle to continue to do so if its workforce is exhausted,
rights are often out of reach for some of the most hard-working
frustrated and suffering from low morale. The Department
individuals in the UK. In particular, the survey found commercial
for Transport has recognised that facilities must improve and
drivers were concerned about a lack of overnight security
pledged to take nationwide action, but is yet to deliver on its
provision and poor value for money in overnight parking fees.
commitment to such an important sector of industry. While
As a mentally and physically demanding occupation, drivers are
planning consents have been granted to increase available parking
required under law to take regular rests, but a lack of suitable
in some areas, spaces in other regions – particularly the Midlands,
parking amenities, combined with a lack of service areas, is
East of England and South East – are at a critically low level. FTA’s
making this a challenge.
view is that it is imperative that local and national government
WANT TO KNOW MORE? Further information can be found at www.fta.co.uk
and service area providers work together to ensure drivers have
vocational training, and to trust businesses’ judgement with their
easy access to service areas with appropriate parking spaces and
skills needs and ability to design training that is fit for purpose.
suitable facilities. These include space to park and manoeuvre HGVs of all sizes; clean toilets and washing facilities; catering
Skilled commercial vehicle drivers are in high demand, but supply
with value for money and healthy options menus; fuel availability;
is dwindling. The UK’s motorway service network must improve
security for vehicle and load with lighting and camera monitoring;
to help the logistics sector retain and attract talent, and to
and reasonable and consistent parking fees for longer stays. Of
ensure Britain can trading during a challenging political climate.
course, this sort of provision works both ways – drivers must treat service sites with care and respect if they are to expect
Efficient logistics is vital to keep Britain trading, directly having
high quality facilities every time they stop for a break.
an impact on more than seven million people employed in the making, selling and moving of goods. With Brexit, new
FTA continues to campaign for more consistent standards across
technology and other disruptive forces driving change in
the UK. In conjunction with its members, it created a Drivers’
the way goods move across borders and through the supply
Facilities Charter, which asks national and local government to
chain, logistics has never been more important to UK PLC. A
consider the provision of suitable facilities for drivers in the
champion and challenger, FTA speaks to government with one
planning of infrastructure on the road and at development
voice on behalf of the whole sector, with members from the
sites, while ensuring that there is a provision of basic facilities
road, rail, sea and air industries, as well as the buyers of freight
within distribution parks and centres for visiting drivers. FTA
services such as retailers and manufacturers.
is also committed to tackling the wider challenge of skills shortages. Campaigns include a call to Government to adapt the
Malcolm Bingham, Head of Road Network Policy, FTA
Apprenticeship Levy into a training levy to enable more forms of
MOTORWAY SERVICE NETWORKS MUST IMPROVE FORWARDER magazine
tâ€™s hard to get away from the impact e-commerce has had on freight forwarding. The volume of cargo since the explosion of Web 2.0 has increased dramatically. This has seen the rise of numerous new freight forwarding platforms, independent forwarders competing against multinationals and a more globally connected commerce. But what impact has this had on the whole industry
more than a decade after the explosion of Web 2.0? Let FORWARDER explain just how, and why, e-commerce will continue to shape the industry.
The internet is unquestionably an incredible way to expand
E-commerce platforms for distribution across the web
your reach around the globe, and let potential or existing
allows you to understand your audience demographics,
customers use your services or buy your products at their
which will tell you exactly who you need to be targeting
own convenience. An e-commerce website will give you the
your products or services to. The plethora of analytical tools
opportunity to reach out and offer your products and services
which help you understand the target audience will enable
to customers around the world, regardless of the distance
for a better understanding of your sector, allowing you to
and time zone. Utilising this method of communication could
obtain a niche. This can help cost efficiency, as you wonâ€™t
see you grasp markets and clients you never even considered.
waste any of your marketing budget on people who have no
The world on the web is a more connected place, and to not
intention of purchasing from you. Furthermore, you will be
have an e-commerce platform to reach audiences far and wide
able to measure whether a price and/or service is worth its
could prove to be detrimental to your business.
value in comparison to competitors.
E-COMMERCE ...ELECTRIFYING AN INDUSTRY 68
INCREASING TURNOVER E-commerce is a new way to not only save money, but to increase your businesses overall revenue. Spending time and resources on acquiring new customers but keep your loyal customers happy is vital. Concise item descriptions and allowing users to register after purchasing them could mean that an e-commerce approach to your products could revitalise your business. The perceived professionalism of many companies on the web is something you should consider, maintaining a concise brand. Additionally, making your e-commerce platform user-friendly is a must. Nobody likes a complicated website. It's confusing and time-consuming. Including professional imagery / videography, a tidy design and regularly checking your site's speed are three key elements to consider.
COST EFFICIENCY In the light of cost efficiency, deciding to adopt an e-commerce platform for your products will give you significantly fewer overheads than with any other form of distribution / advertising service. Planning your site around a strategy before you start development is important when thinking about cost efficiency. It will save you both time and money. Ultimately, you should consider to have a plan going into the project. An e-commerce site can turn out to be a headache if it has not been properly planned out. Whilst planning may cost you a little bit more upfront, you'll benefit with both money and time in the long run. Matt Dailly, Contributing Editor, FORWARDER magazine
F R E I G H T
UK DISTRIBUTION, UK-BASED EURO FORWARDING PROJECT & PALLET COMPANY FORWARDER
Ref. 55146FM | South West, UK
Ref. 10492FM | South West, UK
Key business features
Key business features
•• Regional leader in UK distribution, European freight forwarding and member of an established pallet network
•• Holds AEO Status, is a BIFA member and is ISO certified
•• A well-established business for over 25 years is available for acquisition due to the planned retirement of its owner
•• There are on average over 100 trading clients annually
•• A number of blue-chip clients trade with the company •• Secure warehouse storage and custom export packing solution •• 15 vehicles •• 10 operational/management staff, 18 drivers
•• Average client credit terms are 30 days with only one client on 60 •• Main commodities shipped are construction and drilling equipment for large projects overseas •• The majority of shipments managed by the company would be deemed project forwarding or heavy lift •• The owners want to step away from the business in a timely manner and an accelerated but comprehensive handover will be prepared •• The company has 2 FTE. However, the owners are open to scenarios where the business would be relocated from the S.W.
IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT... FORWARDER magazine ISSUE31
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)1454 275 950
INT'L FORWARDER & WAREHOUSING /PICK & PACK BUS.
PERISHABLE GOODS FORWARDER
Ref. 07633FM | East Midlands, UK
Ref. 1502FM | South East, UK
Key business features
Key business features
•• Air and ocean forwarder with value-added logistics and
•• Company trading 14+ years
fulfilment services provided to key clients, trading for 20 years
•• Temperature-controlled handling and customs clearances
•• Largest key client accounting for 22.5% of revenue
•• Handle in excess of 50 million kg of air freight per annum
•• Domestic distribution
•• 48,000 ft2 temperature-controlled facility that has been approved as a Bonded Warehouse by HMCE
•• Exceptional and knowledgeable team, highly competent in all aspects of logistics and transportation, with manager and succession plan in situ •• Quality client relationships with in-depth understanding of continuous requirements
•• Can provide customer visibility throughout the entire supply chain via implemented IT system •• UK & EU transportation and value-added services •• Portfolio of large blue-chip clients •• Accredited by the British retail consortium, BIFA and IATA
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS
email@example.com +44 (0)1454 275 941ISSUE31 FORWARDER magazine
SELLING OR BUYING A COMPANY?
F R E I G H T
UK INDEPENDENT FREIGHT FORWARDER
GET IN TOUCH
+44 (0)1454 275 933
UK PHARMA STORAGE/DISTRIBUT'N OPPORTUNITY
Ref. 68321FM | North West, UK
Ref. 1512FM | Home Counties – N. London, UK
Key business features
Key business features
•• Well established after trading for over 20 years
•• Long-standing business with over three decades of experience
•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both import & export
•• Specialists in providing forwarding and storage services to the pharmaceutical and healthcare sector
•• Experienced, loyal, very capable senior management team •• Warehouse facility of 20,000ft2 owned by the company
•• Office and warehouse facility (15,000ft2) providing flexible, temperature-monitored storage, in-transit storage and short term
•• 70% of their work is with other freight forwarders
•• Supported by the membership of a UK distribution network
•• Sizable customer base, circa 200 trading clients
•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5 and 7%
•• 16 members of staff who will continue under new management •• Owners willing to undertake a handover period
•• Owners willing to undertake a hand-over period •• 24/7 365-day high-dependency drug distribution service to all UK hospitals
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS FORWARDER magazine ISSUE31
firstname.lastname@example.org +44 (0)1454 275 941
MULTIMODAL FREIGHT FORWARDER
Ref. 2232FM | London Heathrow (LHR) Key business features •• Company trading 10+ years •• 6 full-time members of staff including 2 directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017
Import 17% Export 48% OCEAN
Import 18% Export 8% ROAD
Import 3% Export 1%
2017 ••Turnover: £1.43m
•• Gross profit: £454k
•• Adj. Profit Before Tax: £264k 2016 ••Turnover: £1.40m •• Gross profit: £428k
T/O: £1.43m PBT: £264k
GET IN TOUCH
+44 (0)1454 275 941
•• Adj. Profit Before Tax: £236k
SELLER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
VACANCIES TO FILL? BUSINESS DEV. MANAGER BRANCH MANAGER SALES DIRECTOR OPERATIONS MANAGER TRANSPORTATION BROKER AIR FREIGHT SALES EXEC. GENERAL MANAGER IMPORT OPERATOR KEY ACCOUNT MANAGER ROUTE DEV. MANAGER OCEAN FREIGHT BDM
GET THEM NOTICED IN FORWARDER'S RECRUITMENT FOCUS Get your freight and logistics vacancies
Your roles will also be seen at
seen by the cream of the forwarding
FORWARDERmagazine.com in the
industry. FORWARDER goes out to
Recruitment Focus section. Call us now...
thousands of freight executives and
+44 (0)1454 628 773 or email Kelleigh:
managers every month.
email@example.com FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
ith BIFA already trying to encourage freight forwarders to take up new standards, they are also here to help businesses compete within the
competitive arena of careers events and academic institution visits. Freight forwarding is competitive by nature, and it starts at grassroots level. Having practical knowledge about how to entice people to your stand is imperative and provides a more engaging and involving platform for young people. Follow these BIFA member tips for career day success for both attendees and your business...
GET THE AUDIENCE INVOLVED
Involve the audience with an interactive activity. Make logistics relevant to young people by asking questions such as ‘what are
you wearing and how did it get here?’ Or set them a challenge such as to work out how best to move a product – say a phone – from China to the UK.
TAKE AN APPRENTICE WITH YOU
Potential apprentices respond well to current apprentices, valuing their opinion and insight. Why not show some
success stories or, if possible, even take a current apprentice or young employee with you? It will give people more confidence in what you're 'selling'.
FOR ATTENDING CAREERS DAYS
WANT TO KNOW MORE? Further information can be found at www.bifa.org
'WHAT’S IN IT FOR ME?'
The 'International Freight Forwarding Specialist' is currently set
Demonstrate employee benefits and any other perks
at Level 3 (A Level) with a minimum duration of 18 months. The
your company offers. Young candidates will be turned
new apprenticeship will provide students with core knowledge
on by extras. Gamify your employment offering!
PROMOTE THE INDUSTRY
and skills including industry awareness, customs procedures and commercial skills. However, without gaining interest from prospective apprentices at events like careers fairs you can’t take
Search for the online booklet ‘Careers in Freight
full advantage of this amazing opportunity. For more tips from
Forwarding’ to explore all the encouraging reasons for
BIFA please visit...
considering a career in logistics. This is available from BIFA as a slideshow as well. BIFA is also planning to create a range of assets
for members they can use at careers events.
Generally, apprentices don’t want to receive social media updates from companies in their leisure time. However,
they are much more likely to follow and engage with them during a careers fair. Make sure you shout about your social media presence and even display some QR codes or other technologies.
RECRUITMENT FOCUS POWERED BY
MANAGING DIRECTOR (WILL RELOCATE UK-WIDE) firstname.lastname@example.org | +44 (0)1454 275 951 UK Multimodal Managing Director available for relocation UK wide. Ideally looking for another senior executive level role within an international forwarder of any size. Previous experience primarily with large multinationals.
•• Air, Ocean, Road, Rail, 3PL experience •• Managed over 450 employees across multiple UK offices •• Led and overseen merges between companies •• Experienced in aerospace, oil & gas, healthcare and chemical •• Over 30 years of international experience
USA START UP HOUSTON, TEXAS email@example.com | +1 470 481 5364 / +44 (0) 1454 628770 Headford USA is currently representing an air & ocean sales and operations team in Houston who are looking to take on a startup opportunity either for a freight forwarder already in the US but with no Houston branch, or for a forwarder not yet present in the US who want a strong way to enter. Team is made of:
•• Branch Manager – ops & sales background •• Business Development Manager – 20 years' international sales experience
•• Import Co-ordinators •• Export Co-ordinators Additional details:
•• Team covers both air & ocean freight across import & export •• Not O&G specific, though lots of experience in this vertical due to location
•• Lots of general freight & automotive logistics experience Neither the Branch Manager nor Business Development have non-competes and are confident that there will be numerous accounts aiming to service and excellent customer relationships. This is a great way to enter the Houston or the US market without having to worry about how you will support the business operationally.
KEY ACCOUNT MANAGER ESSEX
OPERATIONS MANAGER HEATHROW
firstname.lastname@example.org | +44 (0)1454 275 951
email@example.com | +44 (0)1454 628 787
•• 15+ years’ experience within the industry
•• 10+ years stable at current employer •• Air & ocean •• Experience across operations, account management,
(14 years at one company) •• Air & ocean freight experience •• Hands on KAM with full process start to finish on all shipments •• Available ASAP •• Salary expectation: £34,000
commercial and sales
•• Hazardous and general cargo experience •• Salary: £40,000
BUSINESS DEV. MANAGER SOUTH EAST
BUSINESS DEV. MANAGER BIRMINGHAM
firstname.lastname@example.org | +44 (0)1454 275 951
email@example.com | +44 (0)1454 275 951
•• Over 10 years within logistics field sales •• Air, ocean & road sales experience •• Won major accounts for a global forwarder •• Specialist in RORO, machinery & automotive sectors •• Based in the South East •• Salary expectation: £50,000
•• 10+ years' industry experience •• Air, ocean & warehousing expertise •• £70K GP new business over last six months •• NVQ Level 2 qualification in management •• NVQ Level 2 qualification in business administration •• Salary: £45,000 + car car allowance
RECRUITMENT FOCUS POWERED BY
OPERATIONS DIRECTOR EAST LONDON (ESSEX OR N.E./E. LONDON-BASED CANDIDATES ONLY) firstname.lastname@example.org | +44 (0)1454 628 787
•• Identification and development of new verticals and services •• Growth of revenue and margins of existing activities on an
In line with the company’s business plan, they are seeking to appoint a company Operations Director. Eventual progression to Managing Director. A key focus of their development plan will be the delivery of improved technology solutions to provide best in industry supply chain visibility products to current and potential clients.
Overall Purpose •• To deliver on agreed targets (financial, sales and operational) •• To ensure the appropriate structure and staffing to support the performance delivery •• To carry out such ad hoc projects and other tasks as requested by the Board of Directors •• To act with integrity at all times in the best interests of the Board of Directors
Key Objectives Operations:
•• With a change mind-set, drive continuous improvements to
day-to-day operations, and identify opportunities to provide best in class supply chain management solutions to clients •• Ensure that regular communication with staff includes the objectives of the business; performance required and achieved and includes monthly intranet updates and preparation of the quarterly team meeting briefs •• Enforcing the corporate culture of a balance of entrepreneurial skills and corporate governance with core values throughout the business whilst maintaining enthusiasm and strong work ethic •• Delivering the financial budget and operational strategy as set by the Board of Directors
•• Develop new revenue streams from existing customer base by improved focus on key account management
•• Development and strengthening of existing Agency Network •• Identification and implementation of new activities/business sectors/routings/trading partnerships to support the growth in profitable operations
Key Attributes: •• Demonstrable experience of delivering growth and
performance in general management of a freight forwarding and/or supply chain business with freight activities operating in a multi-national environment with a number of product sectors, route partnerships and key customers •• Experience in business development, business reorganisation and resource management & development •• Demonstrable team management and team leadership •• Liaison with key customers/suppliers on a regular basis to ensure service levels
Human Resources: •• Be a great people leader: build strong relationships and team,
hire great people, commit to the growth of individuals on team and lead by example. •• Provide effective and inspiring leadership •• Empowerment and development of competent staff and management personnel including mentoring of direct line manager reports •• Regular appraisal meetings setting objectives in line with the company’s goals and to provide succession management
OCEAN FREIGHT B.D.M. / M.D. PRAGUE, CZECH REPUBLIC email@example.com +1 470 481 5364 | +44 (0)1454 628 770 A small, growing forwarder is looking to hire an experienced logistics sales executive with a background in mainly ocean freight. This candidate will be set up to take over from the local Managing Director by 2021, so experience of and confidence in managing a small team would be a major plus. The role will be an outside sales role covering mainly the Czech Republic, but there would be no objection to also seek business in other neighbouring Eastern European countries.
•• Company established in 1992 in Germany •• Industry verticals covered include household consumer goods
and decoration items, chemical products (incl. hazardous goods), project transportation, industrial equipment and components •• Main focus on international overseas transport between the Czech Republic and Asia •• 60,000-80,000 CZK + company car, commission & benefits
CORPORATE ACCOUNT SALES, AIR & OCEAN DUSSELDORF, GERMANY
SALES DIRECTOR - PHARMA, BIOTECH & HEALTHCARE WEST COAST, USA
firstname.lastname@example.org +1 470 481 5364 | +44 (0)1454 628 770
email@example.com +1 646 915 1495 | +44 (0) 1454 275 935
One of the globe's leading air & ocean forwarders is adding a corporate account salesperson to the team to cover EMEA. You will be joining a small local team of highly experienced freight professionals where you will be well positioned to learn a lot and progress quickly.
•• $110,000-$140,000 + commission •• Identify and approach the top pharmaceutical opportunities
•• Selling air & ocean services to corporate/key accounts •• EMEA territory •• Top-15 global forwarder, 20,000+ employees globally •• 2-5 years’ experience ideal •• €4,000-€6,500 per month + company car and benefits
within a defined territory
•• Understand the customers’ business, buying process and needs
•• Maintain accounts post-sale, whilst further developing new opportunities
•• Work closely with the operations team, ensuring maximum efficiency for accounts
•• Minimum of five years’ experience selling to Fortune 1,000 healthcare customers
Fill your vacancies
Let us assist with your company's growth...
Europe +44 01454 275957 firstname.lastname@example.org
Operations Sales Management
USA Sourcing market-leading talent.
Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
Asia +1 404 592 6315 email@example.com
Middle East +971 (0) 45 015 675 firstname.lastname@example.org
MARKETING FOCUS WITH
ver the past several months, we have been giving a breakdown of a variety of marketing innovations, techniques
No business wants to spend more money than they need to on marketing,
and technologies, currently making your freight forwarding
and understanding budgets is a factor that can create incredible revenue
business function to the peak of its capabilities. However, taking a step
for your company. For example, by focusing on accurate keywords when
back and looking at the entirety of the marketing landscape, we want to
delving into PPC campaigns you will get far more return on investment
go back to basics and make sure our readership understands how good
due to the targeted nature of your marketing criteria. This will mean
marketing practices can equate to repeat and new business.
more revenue to invest in other areas of your business.
Understanding the basics of a marketing campaign can develop
FINDING A NICHE
transferable skills across any industry. Here are a few tips on what you should focus on to push your advertising in the right direction...
KNOW YOUR AUDIENCE
Some may think that by solely occupying a niche in your industry you may be capping growth. However, a niche in the market allows you to be much more targeted. Once you have a loyal audience and repeat business is a constant, then you can expand your brand due to increased revenue,
Knowing what your audience wants and how you can provide it is vital.
but starting off niche and being more concise with your marketing is
Whether this information comes from previous market research and
something that can be recommended. The rise of niche publications
developing structured plans or from analytical data you have captured,
throughout the UK is a testament to the success of this.
understanding the complexities of demographics can allow you, especially with the development of e-commerce, to specifically target
By following these tips you can be assured that when implementing your
your audience. Online advertisement platforms, due to the power of
marketing strategies you will be able to evolve and innovate them in the
cookies, have become so targeted that if you wanted to market a product
future with ease.
solely to someone aged between 18 and 23 who lives in a specific area of London, enjoys jogging and is active on social media, you easily can.
TRACK YOUR ACTIVITY
Whilst aware that not all marketing is online, and that print still carries with it a perceived professionalism, the ease with which you can track the activity of your digital marketing campaigns means you really should know the numbers. Using Google Analytics, companies are able to see exactly where their web and e-commerce traffic is coming from. Pages viewed, geography, gender, behavioural traits and session duration are all trackable activities you should monitor to make sure that your marketing campaign is being seen by your desired target.
A MARKETING MASTERCLASS ...REFRESHER TIME FORWARDER magazine
THE LAST WORD...
HELP BRISTOL'S HOMELESS TOGETHER WE CAN MAKE A DIFFERENCE
e believe that having a home is not an entitlement, it
is a RIGHT. Everybody should have the opportunity to live in a place they can call their own.
Our mission is to change the face of homelessness in Bristol. Through the support of our directors, volunteers and supporters our vision is to develop a site with ten containers, converted into self-contained studio flats, providing temporary accommodation until a service user can find a more permanent home. Your help and support is vital to making this vision a reality. You can find out more about the initiative over the page...
We hold regular events and meetings to help raise awareness
We offer support to help people tackle all kinds of issues such
of the homelessness situation in Bristol.
as rent arrears, benefits issues, and social isolation.
We understand that people often need help with filling out
We offer our service users interim, short-term accommodation
forms and other paperwork. We are here to help.
until a long-term solution can be found.
We help people who sleep rough in Bristol. We work closely
We provide Bristol's homeless with care packages, including
with local authorities to provide long-term solutions.
food, sleeping bags, clothing and other essential items.
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF RACHEL EDITOR KELLEIGH ADVERTISING KATIE ADVERTISING RICHARD ADVERTISING DOM ADVERTISING ROB ADVERTISING TIM DESIGNER
A FINAL WORD FROM
ext issue welcomes the return of our ever-popular air
Focusing secondarily on Scandinavian countries, we will be delving
freight issue. From regulation and restrictions to storage
into the importance of air freight in the harder-to-reach areas of the
and fuel economy, issue #32 encompasses these areas
snowy, mountainous landscape. The aviation industry in Scandinavia
within the industry and what is being done to affect positive change.
is one of the fastest-growing transportation sectors. Commercial
Often seen as the glamorous side of forwarding, air transport shifts
airlines are carrying more passengers than ever and generating global
less than 0.5 per cent of all international cargo by weight, whilst at
revenue to match many other major countries.
the same time representing around 30 per cent of total worldwide shipment value. Perceived as reliable for high-value, low-weight
The Solent, with centuries of nautical history, is our other regional
cargo, many companies have been switching to this mode.
focus next month. The Portsmouth-to-Southampton waterway allows us to not only see the advantages of connecting major
In addition to this, FORWARDER will be exploring issues such as
the exponential growth of e-commerce, new technologies in the
UK cities through our channels but hold the potential to open opportunities due to an alternative attitude and approach.
industry, storage crises and the overall service levels of the industry. Rachel Jefferies, Editor, FORWARDER magazine
Air freight and airlines
UK: Solent | Global: Scandinavia
MOVE IT LIKE...
We speak to another freight industry mover and shaker
More news and press releases from the world of freight
Articles from the last 12 months relevant to the focus
ASK THE EXPERTS
Topical knowledge from the FTA and other industry experts
Industry knowledge focused on technology and advancements
We help you to get your message out to the industry
More from the world of mergers & acquisitions in freight
Current jobs and candidates from Forwardingjobs.com
Please be aware, in this dynamic industry these topics and features are subject to change.
Freight Media Ltd Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT twitter.com/ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF
Craig Headford email@example.com • +44 (0)1454 275 946 EDITOR
Rachel Jefferies firstname.lastname@example.org ADVERTISING
Richard Booth email@example.com • +44 (0)1454 628 775 Dom Roberts firstname.lastname@example.org • +44 (0)1454 628 794 Kelleigh Parsons email@example.com • +44 (0)1454 628 773 Katie Elliott firstname.lastname@example.org • +44 (0)1454 628 771 Robert Pascoe email@example.com • +44 (0)1454 628 784
f you would like your editorial to feature in next month’s magazine, please contact our editor, Matt, using the contact details to the right. If you would like to advertise in FORWARDER magazine,
full details of our rates and technical specifications can be found in our media pack. Please email us for a copy. FORWARDER magazine is free in the UK. Please email for a subscription form. Please visit us online at
MARKETING & DATA
Chris Tissier firstname.lastname@example.org DIGITAL MARKETING
Darren Glasspool email@example.com DESIGN
Tim Headford firstname.lastname@example.org SUBSCRIBE
email@example.com When you’re finished with this magazine, FORWARDER magazine please recycle it.
READ ALL ABOUT IT!
F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E
We're into our third year now and all of our issues are available on ISSUU.com – just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...
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F R E I G H T
Are you planning to buy or sell a freight forwarding company? +44 (0)1454 275930 â€˘ email@example.com Freight Mergers are specialists in selling owner-managed freight forwarding businesses. For most company owners, selling their freight forwarding business is the most important financial transaction of their life. To meet the challenge of getting a fair price for a business, we have developed a proactive approach to selling a business that connects buyers with sellers with the best synergy. We have over ten years of experience in the freight forwarding sector and, due to our niche-specialist approach, can put you in touch with the best sellers for your business.
M&A for the global freight & logistics industry FORWARDER magazine
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The 'UK Distribution & Networks' issue. Regional Focus: South West & Middle East. Move it Like... Sela Koydengoctu, DGS Group.
Published on Jul 31, 2018
The 'UK Distribution & Networks' issue. Regional Focus: South West & Middle East. Move it Like... Sela Koydengoctu, DGS Group.