& RETAIL LOGISTICS
DIGITAL DISRUPTORS The rise of the machines
SUPPLY CHAIN An IoSCM perspective
REGIONAL FOCUS UK: Scotland | Global: Far East
MOVE IT LIKE...
KARL HODGKINSON ISSUE29
GROUP COMMERCIAL DIRECTOR OF HOWARD TENENS
in Partnership with
LOGISTICS & SUPPLY CHAIN MANAGEMENT FOR CARGO OWNERS
SAVE THE DATE 1 6 – 18 OCTOBER 2018
elcome to the 'Supply Chain & Retail' edition of FORWARDER magazine.
The freight industry's month in review from the Editor
News and press releases from the world of freight
Articles from the last 12 months relating to this month's focus
MOVE IT LIKE...
Karl Hodgkinson, Group Commercial Director, Howard Tenens
FORWARDER FOCUS Sustainable retail
ASK THE EXPERTS
Supply chain: an IoSCM perspective | Fair treatment in CAZs
Move it like...
KA HODGKRL I Howard NSON Tene ns
REGIONAL FOCUS Far East logistics: an NNR guide
54 56 60
Technologies changing freight | The digital disruptors
Freight companies for sale and sought
Jobs and candidates in the freight industry
Facebook and how to use it properly FORWARDER magazine
CONNECT. LEARN .GROW Check Out June’s Biggest Networking Conferences For Freight Forwarders
JUNE 2018 GERMA NY LONDON
INDIA BANGKOK 12 PROJECTS
JUNE 1-3, 2018 HAMBURG, GERMANY
JUNE 4 – JUNE 6, 2018 LONDON, UK
•Networking •One-on-Ones •Focus On Project Forwarders
•Networking •Workshops ISSUE29
WCA INDIA REGIONAL
JUNE 18-21, 2018 Hyderabad, INDIA
•Networking •One-on-Ones •Open To All Forwarders
24 - 27 JUNE 2018 BANGKOK, THAILAND
Visit www.wcaworld.com/events to learn more
WELCOME TO FORWARDER... A WORD FROM
pring is here, and with it a plethora of different freight forwarding activities around the globe for many in the industry, itâ€™s a season we look forward to. We will be
concentrating primarily on the supply chain and retail sectors, with a regional interest in Scotland and the Far East. Supply chain, especially in the world of retail, is incredibly important, with visibility at all stages something that continues to involve amazing innovations to make the world of retail more efficient. The supply chain visibility and collaboration markets are the fastestgrowing areas, and with growth not expected to halt anytime soon, it is a market of great interest to any freight forwarder. Consumer expectations of convenience are only increasing, and this can only mean that in the coming years we are going to see steady growth. However, how can we continue to keep up with this fast-
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paced industry, and how will the innovations keep on rolling?
MOHIT SOCIAL MEDIA
We will be paying special attention to both Scotland and the Far East
in this issue, and for good reason. Some 80 per cent of Scotlandâ€™s
land mass is under agricultural production, which is why they rely heavily on efficient supply chain techniques, and the reason it is highly influential in the food and drink industry. So much is shipped between the UK and the Far East that supply chain issues must be high on the agenda for many freight forwarders.
Read the magazine online: got to www.ISSUU.com and search for FORWARDER
With shipping prices between Europe and the Far East steadily on
the rise since 2016, efficient supply chain techniques will have a major
impact on companies. EOQ (Efficient Order Quantity), warehousing, lead time and key decisions play a role in how successful your next
Freight Media Ltd
venture into the supply chain in the Far East will be.
Unit 8 Apex Court, Almondsbury Business Park,
Matt Dailly, Editor, FORWARDER magazine
Bristol BS32 4JT FORWARDER magazine
ever mind the inevitable â€˜May the 4th
its environmental record by a considerable margin and push others
be with youâ€™ jokes that this month
throughout Europe to follow our lead. EU initiatives such as the
brings; a plethora of conferences,
Marco Polo Programme have meant the UK has received funding
events and dealings means that there
to trial the use of freight trains on the railway. Using the rail line
is no let up for the hard-working
to transport freight through Europe would significantly reduce the
freight forwarding practitioners out
amount of freight being transported by road, which would help cap
there. This busy period means that
CO2 emissions. There are flaws in this rail freight plan, but the
various aspects of the industry need
HS2 high-speed rail link should be a massive consideration for many
to be examined in May, such as our good old friend Brexit, the
influencers in the industry if we wish to make forwarding a more
environmental impact the industry is having and what we are doing
about it, the current economic projections now we have entered the second quarter of 2018, along with other goings on that everyone
Fuel accounts for at least 30% of operating costs of most road freight
should be aware of throughout the industry.
transport operations, so by looking at new and innovative ways of distribution we are not only creating a friendly environment for
When looking at the industry, I usually take a gander at the
future generations, we are also looking at creating a more efficient
happenings of Brexit and exactly how this is going to affect your
industry. Many freight forwarders are generating a more eco-
business. This month Iâ€™m going to push myself away from this worn-
friendly approach to business. Many have approached this by making
out rhetoric and delve into the environmental side of the industry.
and receiving deliveries to and from a central distribution centre.
Earth Day is a celebration of the world coming together to become
This has been seen to be cost-effective and has a lesser environmental
more environmentally aware of our impact on the planet and, with
impact than a dispersed distribution system.
this ethos in mind, perhaps the freight forwarding community should take a closer look at exactly how we are involved in this.
With many new apps and online developments pushing the industry into uncharted territory we can see exactly why making forwarding a
Whilst over the past decade or so, many in the freight forwarding
more environmentally friendly industry is crucial to its survival. This
industry have looked at their carbon footprint and attempted to
has meant that many freight forwarders can now review startling
innovate in the way they ship products around the world. However,
information that may change their distribution habits. There are
as the economy picks up, the demand for freight is growing once
now sites which can show the difference in efficiency for many
again. This has many environmentalists worried that not enough
different aspects of the industry. You can now, at the press of
steps are being taken to reduce the overall effect freight forwarding
a button, understand that one tonne of cargo per gallon of fuel
is having around the world.
will travel approximately 500 miles by sea as opposed to 60 miles by road. This knowledge is set to help the industry continue to
Some forms of distribution will always be greener than others.
innovate and lead in environmentalism.
High-speed rail is something that has divided many throughout the UK, but its overall green effect on the rail freight industry cannot be
In practical terms, Yusen Logistics has developed innovative,
dismissed. The rail link could help the freight industry to improve
environment-oriented policies using technological solutions to
greenhouse gas emissions. Policies were designed to create
in the direct mainline container services calling at UK ports.
efficiencies for the company and benefits for the customer.
This would mean having to use feeder services, adding a further
A vigorous continuation of their improvement process was
layer of complexity to the shipping process. This is something that
introduced with environmental progress at its core, providing a clear
no freight forwarder would want to happen and is something to rally
focus and incentive for efficiency and best practice. The main target
the UK government into paying close attention to.
was to reduce their CO emissions by at least 10% by 2013, and in 2
that they indeed succeeded, cutting down on cost-efficiency in the
With Brexit looming and bringing with it a certain vagueness for the
process. A win for the environment, and a win for the freight business.
industry. We do have many things to look forward to. Multimodal was the perfect place to network and gain industry knowledge and
Speaking of business, we have fallen into quarter two of 2018.
expertise across the board. It was certainly a great success for us
In what seems like a surprisingly quick delve into the months of
and was our third year there at our stand, of which we're very proud.
the year we have seen a similar progression from the first quarter.
Events like that give the whole industry a boost and we look forward
Growth in key markets has steadily lifted the industry in an all-
to seeing the increased buzz.
round capacity. With companies seeing the net turnover growth of as much as 11.5%, and earnings for the period increased as much as 3.8%. This is a positive step for the industry overall, but nobody
Matt Dailly, Editor, FORWARDER magazine
can remain complacent in a volatile market. Brexit still casts a shadow of doubt over the industry in the UK, which in just under 12 months could lead to this growth slowing down – or worse plummeting. Whilst not all the results are yet in for Q2 we can see – for the majority – it has been a profitable start to the year. Though I am aware of the recent decline in some businesses, causing many to question many European freight forwarders having a ‘mixed year’, these small lapses are simply that: small lapses. The forecast for the next quarter is one of steady growth, with the likes Lufthansa Cargo continuing its great year as it saw air cargo demand increase by 9.3%. Brexit is the topic still very much on the lips of everyone in the industry, and I’m afraid the uncertainty that comes with it means that neither I nor anyone else has a firm grasp of exactly how it is going to affect freight forwarding. Whilst slower short-term growth for container freight and a reduction in trade is likely, we also need to concentrate on importers and exporters facing a reduction FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at www.entopy.com
REDEFINING SUPPLY CHAIN VISIBILITY WITH ENTOPY
verything you wanted to find out about your supply
with valuable information on things like temperature, acceleration
chain… but were unable to ask. Toby Mills, CEO of Entopy,
and speed. In fact, everything you wanted to know about your supply
says granularity and frequency of insight will change our
chain… now you can ask.
perception of what supply chain visibility really means. For example, in the grocery or pharma sectors, particularly in a
Supply chain management, the backbone supporting today’s businesses,
cold chain, goods often need to be maintained within a certain
involves herculean effort and multiple stakeholders to move product
temperature range, if not the customer will reject them. If you can
from point of origin to the end customer. Wanting to control as much
see and understand when a product exceeded this range then it is
of that process as possible is an entirely logical ambition.
easier to determine responsibility for the rejection, particularly when a third party between the supplier and the customer is involved.
But if you can’t see what’s happening in a supply chain then what can possibly be done to control it? Little surprise then that ‘visibility’ has
With this kind of technology, it is now possible to identify more
become a buzzword.
precisely issues such as where bottlenecks occur, how long product gets held at each store or DC and what the cycle times are. By knowing
Visibility built around most current technology generally offers
cycle times from hub to spoke, one can start to understand at a glance
little more than point-to-point asset tracking. Using cellular
the links of a supply chain that are operating more optimally than others.
communications to communicate with sensors placed securely on
Armed with this data, managers can speak to those responsible for
assets, however, overcomes the limitations imposed by infrastructure,
the underperforming links and demonstrate performance comparisons.
which is a feature of most current supply chain management technologies such as RFID, barcode readers and beacons.
This hands managers greater control over that process, allowing them to drive change. Take the example of one national retailer that
It can provide ‘real time, all the time’ information, no matter where
risked having to repay significant promotional sums back to one of
the asset is – and this will redefine supply chain visibility. It is only
its suppliers. The supplier made extra payments to the retailer, in
through this kind of technology, provided by a systems like Entopy’s
return for promotional material being displayed correctly in all of
Tracca, that managers can witness how product really moves through
its stores. But when the supplier audited stores, it found that the
their supply chains, between the points, in a way never seen before,
materials were not on display.
The distribution company responsible for delivering the
This particular supply chain is now working as it should, saving the
materials to stores was sure that it had delivered everything
retailer substantial repayments to its supplier.
correctly. The stores claimed they were putting on display everything they received. The retailer couldn’t reconcile
This places a very different spin on supply chain visibility, moving
these views, and if the problem persisted, the repayment
away from simply tracking assets to ensuring that a product has
of marketing contributions would be substantial.
arrived, that it is where it should be and is in the correct condition. It goes beyond asset tracking and into a real time, all the time audit
The retailer tried out Entopy’s Tracca solution. Tracca
of your supply chain.
sensors were attached to sample deliveries, allowing a grocery retailer to track exactly what was happening in its
A supply chain auditor may be able to manually monitor such things
supply chain. This revealed that deliveries often arrived late
as cycle times and dwell times but this only captures information at
and in some cases, were delivered to the wrong location.
one place and one point in time. It’s not real time, all the time visibility.
The key contributor to these delays and mistakes was actually in the retailer’s own network of DCs and was not
With the extended visibility offered by a system such as Entopy’s
a result of the distribution company. They also saw that
cellular communications-based Tracca system, the data is often more
some deliveries were not processed correctly and were left
valuable than the asset being tracked, resulting in a financial benefit
in a back-of-store area. The trial manager was able to use
being delivered straight to the bottom line. All you need to do is ask.
Tracca’s dashboard to communicate to the store exactly where to find the materials, pinpointing the location within
For further information, visit www.entopy.com, where you can
metres. The trial highlighted certain DCs that contributed
also download a white paper titled: ‘A visibly better way to manage
to late deliveries more than others through a higher dwell
time and also highlighted that the processing of deliveries at store was a key process that required attention.
FTA RECOGNISES WORK OF ALDI STORES LTD
WITH ROADWORTHINESS AWARD
ldi’s Chelmsford Distribution Centre has received a
FTA's Roadworthiness Awards highlight its members' efforts in
2018 Roadworthiness Award from the Freight Transport
maintaining their fleets to the highest standards. They also recognise
Association (FTA) at the CV Show in Birmingham today
excellent levels of vehicle safety, condition and maintenance and are
(24 April). The award recognises the organisation’s high standards
designed to encourage and reward best practice in compliance with
when maintaining its fleet of vehicles and trailers and controlling
vehicle condition legislation.
safety related defects. Aldi Stores Ltd is delighted to receive the prestigious FTA FTA is the only organisation in the UK that represents all of logistics,
Roadworthiness Award. We are incredibly proud of the high
with more than 16,000 members. It provides vehicle inspection
standards that we maintain throughout our fleet. Health and Safety
services to organisations keen to achieve the very highest levels of
is a key priority throughout our work, and this award can be attributed
safety and compliance.
to everyone in our transport department, as it recognises their exceptional contribution to maintaining our excellent safety record.
Presenting the award, FTA’s Chief Executive David Wells said:
Spencer Cull, Chelmsford Transport Manager, Aldi Stores Ltd
I’m delighted to present the prestigious Roadworthiness Award to Aldi Chelmsford in recognition of the excellence it has achieved in
Established in 1889, FTA’s members operate more than half of the
vehicle safety and its commitment to maintaining the best standards
UK’s HGV fleet, are responsible for more than 90% of freight moved
of compliance and vehicle condition. This award reflects the very
by rail, and 70% of the UK’s sea and air freight. The UK logistics
high benchmark set by Aldi and I would like to congratulate everyone
sector employs more than 2.5M people (almost 10% of the UK
involved in the efforts that are obviously being made to ensure the
workforce), and by Keeping Britain Trading directly has an impact
fleet is safe, legal and efficient at all times.
on every aspect of daily life. For more information about FTA’s Vehicle Inspection Service visit: www.fta.co.uk/services/vehicle_inspection_service
The globeâ€™s leading strategic growth consultancy for the freight forwarding sector, providing a global service to a global industry.
Looking for help with that next step?
UK | USA | Middle East
Your Strategic Growth Partner Company Acquisition | Talent Acquisition
+44 (0)1454 628 770 | www.headfordgroup.com FORWARDER magazine
DIMERCO EXPRESS GROUP
ROLLS OUT LATEST TECHNOLOGY TO KEEP AHEAD OF THE CURVE
aiwanese logistics and transportation specialist Dimerco
A key feature in the latest Dimerco Value Plus System® is a
Express Group has rolled out the latest version of its
Collaboration Service Platform (CSP), which provides an easily
global supply chain management platform, using new Web
customisable dashboard for customers to track individual
3.0 infrastructure to make all data exchanges seamless and instantly
milestones, set up alerts and measure KPIs across the supply chain;
accessible via mobile networking and applications.
this also includes an easy-to-use and highly efficient Purchase Order Management System (POMS) that allows, for example, multiple
According to Mr. Paul Chien, founder and chairman of Dimerco
purchase orders across multiple countries to be synchronized, and
Express Group, the move away from Window based PC networking
enables information to be shared with different departments, from
to embrace the latest technology and the IoT (Internet of Things),
sales, shipping, procurement and warehouse, supporting improved
which was announced at the company’s annual management meeting
performance and productivity.
in February 2018, will equip Dimerco to meet new challenges ahead and better serve its customers worldwide.
Mr. Chien highlighted the commitment of Dimerco to invest in technology to deliver visibility, collaboration and optimisation:
The new system means that Dimerco can now offer a ‘virtual office’ for customers, integrating sales, operation, accounting, and financial
By keeping pace with the latest trends in the digital age and
management activity, and providing real-time visibility across the
introducing Web 3.0, Dimerco has transformed itself into a mobile-
supply chain, anywhere, anytime, using smart devices. Moreover,
enabled smart logistics provider and integrator, staying ahead of the
as the system is hosted in the cloud, high performance and service
curve and continuing to provide the excellent service our customers
reliability is assured.
have come to expect of us. Paul Chien, founder and chairman, Dimerco Express Group
The system’s data control mechanism improves data quality, which enables customers to interrogate, analyze and generate customised reports, while automation of work flow and processes reduces paperwork and carbon emissions.
WANT TO KNOW MORE? Further information can be found at www.intermarine.com
ntermarine, LLC, a global leader in the transport of project,
We have worked with Intermarine for the last three years and
breakbulk and heavylift cargo, has just appointed VSH-United
look forward to this close partnership with Intermarine in the
(Guyana) Inc., a Guyanese registered company, as Intermarine’s
growing Guyanese market.
Commercial Representative in Guyana. Guyana National Industrial
Dwayne Scott, Manager, VSH-United (Guyana)
Corporation (GNIC) will remain as Port Agent. Intermarine has worked with the VSH Group for more than 10 years on Intermarine’s regular liner service to Guyana and Suriname – and with VSH-United (Guyana) since their inception in 2015. The partnership with VSH Guyana strengthens Intermarine’s ability to
ABOUT INTERMARINE, LLC
address local customer service and commercial needs with face-to-
Intermarine is a global leader in the transport of project,
face support and same time zone efficiency.
breakbulk and heavylift cargo. Founded in 1990, the company, through its subsidiaries and worldwide network of 20 offices,
Intermarine has been a strong supporter of the mining, oil and gas,
operates a flexible international fleet with lifting capacities
and power sectors in Guyana for more than 20 years. We have close
up to 1,400 metric tons. Intermarine provides ocean
connections in the area and are well aware that the market in Guyana
transportation and marine logistics services with regular
is rapidly changing. As we look back on our strong past performance
sailings in the Americas, West Africa, Europe, Asia, and the
in Guyana, we also look forward to positioning ourselves to service
Middle East, plus inducement voyages to Australia and other
the Guyana of today – and prepare for the Guyana of the future.
Richard Seeg, Vice President - South America, Intermarine
INTERMARINE APPOINTS VSH-UNITED INC. AS COMMERCIAL REPRESENTATIVE IN GUYANA FORWARDER magazine
BRITTANY FERRIES' NEW
CORK TO SANTANDER SAILING ROUTE
n addition to its comprehensive network of sailings between the
This development increases the range of sailings on offer from
UK, France and Spain, Brittany Ferries now operates a twice
Brittany Ferries who already provide up to 8 daily return sailings
weekly return sailing between Cork and Santander.
from the UK (Plymouth, Poole and Portsmouth) to France (Caen, Le Havre, Cherbourg, St Malo and Roscoff), complemented further
This is the first direct service between Ireland and Spain, with
by 9 return sailings between the same UK ports and northern Spain
crossing times ideally suited to meet drivers’ hours regulations
(Bilbao and Santander).
enabling them to take reduced weekly rest periods on board whilst their vehicle is still on the move. The route also offers an option to
A guarantee of year-round freight capacity ensures that there is no
bypass the UK land bridge and French driving restrictions , as well
better way to route your traffic to and from continental Europe.
as providing increased security for your vehicle, goods and driver, all making a big difference to your transport costs.
For further information on our services and to view or download our sailing schedules, please visit our website www.brittanyferriesfreight.co.uk
Drivers’ needs are taken care of on board, with excellent catering facilities and en-suite cabins
Alternatively, you can speak to our UK Freight Sales department based in Poole, by calling +44 (0)330 159 5001.
The ship, MV Connemara, is capable of carrying driver-accompanied vehicles, unaccompanied trailers, wheeled freight, abnormal loads (subject to clearance) and hazardous cargo (subject to compatibility). Refrigerated units can also be carried with 80 on board ‘plug-in’ points available. Furthermore, an additional weekly return sailing between Cork and Roscoff increases options for vehicle routing between Ireland and France.
The best choice for freight
Contact our freight team on +44 (0)330 159 5001 or visit brittanyferriesfreight.co.uk
DSV DELIGHTED TO
DELIVER ENVIRONMENTAL BENEFITS
WITH ITS NEW DISTRIBUTION HUB
here was great excitement at DSV’s new distribution
the sustainability initiative provided by Prologis UK and build on
centre on Prologis Park Sideway recently when company
the strong environmental foundations it provides. This will include
representatives were presented with The Planet Mark™
ongoing employee engagement to reduce carbon, energy, water and
certificate for their building.
waste and continuing support for those schools that benefited from community engagement through The Planet Mark™.
The distribution centre, a major hub for the global transport and logistics company, had its whole-life carbon impact officially certified
DSV is the first logistics company to achieve The Planet Mark™ for
by The Planet Mark™, a sustainability certification recognising new
one of its buildings. Their ongoing commitment to the certification
developments that go beyond compliance, as part of a long-standing
and sustainability at their new distribution centre at Sideway DC3
commitment to sustainable development by Prologis UK. Working with
continues the great work of Prologis UK in designing and delivering
the environmental charity Cool Earth, Prologis also mitigated 110% of
an outstanding, energy efficient, low carbon building.
the carbon involved in the construction of the buildings on Prologis
Steve Malkin, Founder and CEO, The Planet Mark™
Park Sideway by protecting 169 acres of rainforest in Ashaninka, Peru. Paul Norton, General Manager at DSV is delighted to be heading-up the Sustainable development is something we gift to every owner
company’s sustainability programme at Prologis Park Sideway:
or occupier of a Prologis building in the UK, allowing them to start
is committed to be continuing the sustainability journey at its Stoke on
their own sustainability journey.
Trent facility in accordance to The Planet Mark™ conditions. As a global
Simon Cox, Head of Sustainability, Prologis UK
logistics provider, we felt it was important to keep the initiative running at the facility and deliver a positive impact for both the environment and
It’s a journey that DSV has chosen to continue by signing-up its
the local community. As an environmentally conscientious company we
distribution centre on Prologis Park Sideway to The Planet Mark™
look forward to working closely with The Planet Mark™ team to ensure
certification programme for the next 3 years. The goal is to continue
the site complies and improves year upon year.
A PREMIER EUROPEAN Hub for Ecommerce Logistics
What can your business do for eCommerce? What can eCommerce do for you? As a freight forwarder, don’t allow eCommerce Logistics to be an afterthought – meet with those that can provide the answers
FBA • VAT • B2B/B2C • LAST MILE • BREXIT • IT
ew proposals put forward by Transport for London are stipulating that as of April 8, 2019 heavy vehicles such as buses or trucks
would have to meet Euro VI standard in London’s Ultra Low Emission Zone (ULEZ), or incur a charge of £100 (currently they only have to meet Euro IV standard or pay £10). Operations Director at Europa Worldwide Group Dan Cook gives his reaction to the potential changes, a decision on which will be announced soon. As part of the bigger picture in the UK’s bid to curb carbon emissions and tackle pollution in our capital, this
ANNUAL CONFERENCE JUNE 4 - JUNE 6, 2018 LONDON, UK
Where: London, UK When: 4-6 June, 2018 www.conferences.wcaworld.com/wcaecommerce2018
proposal is obviously a positive step in the right direction and will act to protect our environment for generations to come. As a business, Europa is committed to doing all it can to reduce its imprint on the environment. However, the new rules will immediately reduce the value of all
I’m interested to see some planning around how the new rules would
vehicles which are less than Euro VI standard, which could be very
be implemented and monitored. So long as there is a level playing
detrimental to smaller operators and potentially to larger operators
field for the whole market and the fines are collected in a fair fashion,
too. The increased charge of £100 would have to be absorbed
I think this targeted push to clean up emissions from the traffic flow
somewhere and unfortunately I think the reality will be that the
in and around London is a positive thing and we support it.
customer will end up having to pay that additional difference. No haulage business wants to pass an additional cost on to its customers,
We will think creatively about how to minimise the impact of these
so this will present a challenge to those who have a number of Euro
changes to our customers while also constantly working to upgrade
IV vehicles in their fleets.
our fleet to the highest standard in terms of low emissions.
EUROPA DIRECTOR REACTS TO
LONDON EMISSION ZONE PRICE HIKE FORWARDER magazine
BOUTIQUE LOGISTICS GROUP PREPARES TO MEET IN BANGKOK FOR ITS 8TH ANNUAL MEETING
ognet Global, a boutique, semi-exclusive networking
After a record breaking annual meeting in Miami last year – due
organization for independent freight forwarders, plans to
in part to the fact that the conference ran side-by-side to WCA’s
gather in Bangkok, Thailand this year for its 8th Annual
America’s conference – the network has decided to again plan
Conference. Attending the annual conference is one of the most
its annual meeting to coincide with WCA’s. Meeting in Bangkok,
important benefits that members participate in, knowing full-well
just days after the conclusion of WCA’s India Regional, will enable
that meetings like this one are an opportunity to connect and
members to participate in both conferences if they so choose.
grow. The network considers the annual conference essential for companies looking to fortify existing partnerships and establish new
This year’s meeting will focus on one-on-one sessions designed to enhance
relationships despite competition that may exist within their region.
member meetings and productivity. Registered members are able to book face to face meetings with their peer’s weeks before the conference begins,
Lognet Global members form a truly unique, dynamic group of
giving them enough time to properly prepare before they sit down at the
professionals who share one unified vision; to provide comprehensive
table. Most members will participate in over twenty, pre-scheduled, official
and competitive logistics solutions in all major markets around the world
meetings with potential partners over the course of the 3-day conference.
– but with the local expertise and a personal approach that can only be provided by independently owned small and medium sized freight
Members form connections away from their One-on-One meetings
forwarders. This vision enables Lognet to be semi-exclusive, making it
too. After One-on-One’s close, delegates enjoy cocktail receptions,
one of the most productive and successful groups in the industry.
city tours, and a gala dinner where an immeasurable amount of networking takes place. It’s during these informal evening activities
The key to setting the independent freight forwarder apart from
that members make their most meaningful business relationships.
the multi-nationals is establishing partnerships where all parties involved are professional, proficient and capable of fulfilling client
Lognet Global is very excited to host its 8th Annual Conference in
needs. Lognet Global’s annual conference is a forum where members
Bangkok this year and has received overwhelmingly positive feedback
can create these connections and form partnerships that, together,
from its members. The event is predicted to be a sold-out affair meaning
enable them to compete on a global scale.
that late registrants will have to join a growing waiting list to attend.
WANT TO KNOW MORE? Further information can be found at www.lognetglobal.com
CREATING BUSINESS CONNECTIONS
Lognet Global is not just another network. It is a semiexclusive group of independent freight forwarders where every single member is determined to contribute to the goal of increasing business and promoting group services. For more information about the group and how to join, visit www.Lognetglobal.com. We look forward to seeing our members in Bangkok!
ONE VISION. ONE NETWORK. LOGNET GLOBAL.
WHAT: 8th Annual Logistics conference WHEN: June 24 - 27 WHERE: Bangkok CONFERENCE: lognetglobal.com/lognet2018
24 - 27 JUNE 2018 BANGKOK, THAILAND
GLOBAL LOGISTICS SOFTWARE GROUP
WISETECH GLOBAL ACQUIRES ULUKOM ...TURKISH LOGISTICS & CUSTOMS SOLUTIONS PROVIDER
eadquartered in Istanbul, Ulukom offers a range of logistics,
We have a shared vision with WiseTech to build out logistics and
customs, freight forwarding and warehouse solutions included
customs solutions that will enhance the supply chain and improve
in its Logistics Information Management System, which
trade. As part of the WiseTech Global group we will be able to
is designed to carry out financial and operational transactions on an
increase our development and deliver even higher productivity,
integrated platform. Ulukom’s customers include MSC, Maersk, CMA-
integrated and automated solutions to our customers, which will
CGM, APL, Çelebi Ground Handling, Arkas Line, ONE, Panalpina and
benefit the broader Turkish market.
CEVA Logistics, and many other logistics providers and organisations.
Erkin Findik, Managing Director, Ulukom
As the bridge between Europe, the Middle East and Asia, and
Ulukom has over three decades of logistics and customs
one of the EU’s largest trading partners, Turkey has long been
management experience which combined with the WiseTech Global
a key market in the region and globally. Ulukom brings valuable
group will create benefits for logistics service customers of all sizes
experience, management and industry knowledge to the WiseTech
in Turkey and the surrounding markets in this region.
Global group, which will deepen our reach in this important Eurasian
İlker Pakten, R&D Director, Ulukom
market. Combining Ulukom’s Turkish logistics and customs expertise with our wider global innovation capabilities will help deliver better
Remaining under the leadership of İlker Pakten and Erkin Findik,
solutions to more logistics service providers.
Ulukom’s operations will be integrated within the WiseTech Global
Richard White, Founder and CEO, WiseTech Global
group and Ulukom will continue to deliver its software solutions directly to its own customers, along with WiseTech’s integrated
Since 1987, Ulukom has delivered industry breakthroughs to the Turkish market including the first e-signature and mobile-based cargo manifest and detailed customs declaration, Turkey’s first ERP for port and ship transit agencies and Turkey’s first ERP with vehicle load and route optimisation.
global logistics platform, CargoWise One.
WANT TO KNOW MORE? Further information can be found at wisetechglobal.com
CargoWise One enables logistics service providers to execute highly complex transactions in areas such as freight forwarding, customs
ABOUT WISETECH GLOBAL
clearance, warehousing, shipping, tracking, land
WiseTech Global is a leading developer and provider of software solutions to the logistics execution industry
transport, ecommerce, and cross-border compliance and to manage
globally. Our customers include over 7,000 of the world’s
their operations on one database across multiple users, functions,
logistics companies across 130 countries, including 33 of
countries, languages and currencies.
the top 50 global third party logistics providers and 24 of the 25 largest global freight forwarders worldwide. Our
This transaction follows WiseTech’s other recent customs and
flagship product, CargoWise One, forms an integral link in
logistics solutions acquisitions in France, Belgium, Ireland, North
the global supply chain and executes over 44 billion data
America, Australasia, Italy, Germany, the Netherlands, Argentina,
transactions annually. At WiseTech, we are relentless about
Brazil, Uruguay and Taiwan, and is in line with WiseTech Global’s
innovation, adding more than 3,000 product enhancements
clearly stated strategy of accelerating long-term organic growth
to our global platform in the past five years while bringing
meaningful continual improvement to the world’s supply chains. Our breakthrough software solutions are renowned for their powerful productivity, extensive functionality, comprehensive integration, deep compliance capabilities, and truly global reach.
ABOUT ULUKOM For over 30 years, Ulukom has been a leading provider of logistics, warehouse and customs management solutions in Turkey. Ulukom’s software automates critical business processes, increases staff productivity and operates according to international industry and regulatory requirements. With a team of 35 experienced logistics and technical professionals, Ulukom provides advanced software solutions for customers ranging from carriers, logistics providers and agents to multinational 3PL companies including MSC, Maersk, CMACGM, APL, Çelebi Ground Handling, Arkas Line, ONE, Panalpina and CEVA Logistics and many other organisations.
EUROPA NEWCASTLE SPEEDS AHEAD WITH GROWTH SUCCESS
usiness is booming for the Newcastle Road branch of leading
The branch, which last year celebrated its most profitable year in its
logistics provider, Europa Worldwide Group, which has
23-year history, has welcomed two new Account Managers in the
celebrated significant growth in the first quarter of the year.
past six months and is looking to hire an additional Account Manager and Sales Operator.
The team of nine, based in Monkton Business Park in South Tyneside, has achieved a 30% increase in turnover compared with the same time last
These figures clearly show that the Newcastle team has made
year, while shipments have increased by 54%. This success is down to a
some brilliant achievements so far this year, which sets us in great
combination of new business and organic growth from their customer base.
stead for the rest of the year. It’s fantastic to see the business going from strength to strength and we’re looking forward to building
As well as these figures, the branch is continuing to experience
on this success by expanding our team in the North East in the
success in the automotive sector thanks to many customers
coming months. We welcome any enquiries about applications from
embracing Europa’s MBX (Money Back Express) service.
people passionate about customer service and delivering products to a diverse marketplace.
Europa launched the pioneering new service in August 2017, offering
Dionne Redpath, Sales Director, Europa
new and existing customers the opportunity to benefit from a full refund of freight charges if Europa fails to deliver to the customer’s
The success of the Newcastle branch coincides with the publication
defined and agreed transit time.
of the North East England Chamber of Commerce’s Quarterly Economic Survey, which showed North East businesses have grown
We couldn’t be happier with these figures, which are the result of a
their export sales at the fastest rate in more than 11 years.
lot of hard work by the team. They reflect both the growing reputation of Europa as one of leading logistics providers in the country and the
Europa Worldwide Group employs 650 people across 12 sites in the
industrial confidence of the region we serve. The MBX Service has been
UK plus Hong Kong and is represented in 100 countries. Europa also
a big hit with new and existing customers because it provides guaranteed
provides specialist air & sea, warehouse and showfreight services
efficiency, which gives Europa a great advantage. The automotive sector is
alongside its road operations.
hugely important to our business and I’m pleased that we’ve been able to expand our customer-base whilst providing the best possible service. Mat Jobson, Branch Manager, Europa Newcastle
Thursday 21st June 2018 | Telford International Centre
ds: ird en Early B h
arc 2nd M
The only event
dedicated to skills and training in logistics
CONFERENCE SESSIONS NOT TO BE MISSED: Brexit Panel: What will Brexit mean for the future of training and recruitment in logistics? Live Debate: Why arenâ€™t young people attracted to working in logistics? DVSA Seminar: What does the future of vocational training look like?
talentinlogistics. FORWARDER magazine
AXIT & GATEHOUSE LOGISTICS
ESTABLISH TECHNOLOGY PARTNERSHIP
he AX4 logistics platform will now offer even greater
The demand for visibility of logistics data increases every year as the
precision in estimating the arrival times of commercial and
supply chain moves relentlessly into the always-connected era. We are
industrial shipments. Thatâ€™s thanks to a new technology
very pleased with this partnership with AXIT, as it extends the outreach
partnership between AX4 provider AXIT and Danish company
of our ghTrack solution and will support its industry-wide adoption.
GateHouse Logistics, which runs the telematics data platform
Jesper Bennike, CEO, GateHouse Logistics
AXIT views the new technology partnership as an unqualified The move allows AXIT, a Siemens company, to provide digital
Our portfolios complement each other perfectly,
supply chain management on an even more comprehensive scale.
The telematics data supplied by GateHouse Logistics will make it
table will help us expand our services in the areas of supply chain
possible to track and visualize the exact position of a shipment in
execution and supply chain visibility.
real time on the AX4 platform.
also benefits customers from the commercial and industrial sectors:
The expertise that GateHouse brings to the This, says the AXIT VP,
More precise ETA data lets them plan production processes better The integration of telematics data lets our users know exactly
and manage their resources more efficiently.
where the truck carrying the shipment is located at any given moment,
explains Uwe Schumacher, Vice President of Business
Development at AXIT. Equipped with this knowledge, logistics
ABOUT GATEHOUSE LOGISTICS
providers can give their customers an even more precise ETA and
Intermarine is a global leader in the transport of project,
augment their services to include such additional data as temperature.
breakbulk and heavylift cargo. Founded in 1990, the company, through its subsidiaries and worldwide network of 20 offices,
This enhanced precision and transparency in supply chain management
operates a flexible international fleet with lifting capacities up to
comes about by integrating the cloud-based DaaS platform ghTrack
1,400 metric tons. Intermarine provides ocean transportation
from the new technology partner GateHouse Logistics into the AX4
and marine logistics services with regular sailings in the Americas,
platform. ghTrack consolidates data from more than 400 telematics
West Africa, Europe, Asia, and the Middle East, plus inducement
systems and makes this data available across all systems.
voyages to Australia and other international ports.
LOOKING BACK M
ultimodal 2018 has closed its doors and it has been hailed as another successful year for numerous industry experts and emerging talents. The show based in the NEC, Birmingham, was an incredible networking event over 3 days that players throughout the freight forwarding community flocked to, making the most of the industries vast connections and
opportunities. We managed to grab some comments from attendees giving their thoughts on the occasion....
Now in their fourteenth year, the Logistics and Supply
The show certainly came up to our expectations enabling
Chain specialists at Gideon Hillman Consulting once again
us to extensively network with a wide variety of stakeholders.
attended the UK and Irelandâ€™s biggest Logistics and Freight
A great success.
Expo â€“ Multimodal 2018. Taking away some promising leads,
Alan Thornton, Commercial Director, Malcom Logistics
the GH team found the 2018 show - now in its eleventh year to be a very successful and worthwhile event to attend. True to form of all preceding Multimodal Expos; 2018 proved to be a great environment for networking within the logistics industry and keeping up with trending industry topics. Gideon Hillman, MD, Gideon Hillman Consulting
The Port of Tyne continued their relationship with Multimodal by exhibiting for the 11th year. The Multimodal exhibition continues to support the sector by bringing together logistics decision makers to help grow their network, develop new business opportunities, discuss industry topics and celebrate our success collectively as a logistics industry. The highlight this year was the Port of Tyne has been voted Port Operator of the Year as this was voted for by our customers and stakeholders who I would like to thank for their continued support. Nolan Gray, Business Development Director, Port of Tyne
Multimodal 2018, once again, provided excellent opportunities to not only network and make new business connections but to listen and learn from the best-in-class industry leaders. Having debates on the same issues yet from different perspective gave the audience a real insight into
Multimodal showed us that the logistics industry is fast
what issues the supply chain is facing.
realizing the opportunities that come with digitisation on a
Peter MacSwiney, Chairman, ASM
global scale. Increased visibility and granular levels of detail are driving a transformation in the services available to customers. To deliver this, supply chains must embrace emerging cloud and automation technologies that will allow them to be responsive and dynamic in a fast-paced global marketplace. Chris Winstanley, Dir. - Solutions Consulting, BluJay Solutions
Building on its established legacy, this yearâ€™s Multimodal was the perfect opportunity to bring together the brightest and best in the logistics industry, providing the chance
Exhibiting at Multimodal this year was a new experience
to discuss the quiet revolution of our technology-driven
for Twente Express and we will certainly be back in 2019.
sector. It was the ideal setting to explore our industryâ€™s
Apart from meeting up with some old friends from the
position at the forefront of a new retail environment,
industry and many current customers we were able to
dictating patterns of global trade against a background of
promote our daily freight services to/from the Benelux to
evolving consumer demand.
an audience that we would not normally encounter. Senior
Chris Mills, Director of Transportation (UK), C.H. Robinson
buyers of logistics solutions from global organisations from the retail and consumer sector showed interest in our time critical services for urgent single pallet deliveries as a back up to their standard full trailer load movements. However, an enquiry to move live lobsters from Fishguard to Rotterdam on our overnight groupage service was one that we sadly had to turn down. Exhibiting at these shows can be exhausting but the pay back overall makes it worthwhile. Trevor Paul, Managing Director, Twente Express
With organically grown data built up over the last 10 years and over 25 consultants updating records of freight forwarders, shippers, supply chain and logistics departments worldwide, our data is unrivalled. We can run campaigns by geographical region or by vertical market.
Internal and external communications. Newsletter production as well as content writing as required. Newsletters are an excellent way to increase client awareness of new services and keep employees fully engaged.
Our Postal Mailshot data is the cleanest in the industry. We can produce postal mailshots in exactly the same format as our eShot campaigns. As with our digital marketing we are able to target geographical regions or verticals according to your requirements.
PAF Finder is a new section being added to FORWARDER magazine where you can talk about your Partners, Agents and Franchise (PAF) agreements. It will include promotional editorial and a section where you can advertise for a new partner, agent or franchise.
The FORWARDER Directory is a listing of freight forwarding companies, shipping lines, airlines, etc. The Directory has recently been redesigned to include all of the countries in each issue and to be a persistent, ever-evolving resource.
FORWARDERmagazine.com is the magazine, advertising space and Directory online. We offer a daily posting service straight to the site that gets shared across the whole of the Freight Media social platform including Freightabase, LinkedIn Facebook and Twitter.
CONTACT US: KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771 FORWARDER magazine ISSUE29 28
FREIGHTMEDIA PROVIDES AN OUTSOURCED MARKETING SOLUTION FOR THE FREIGHT INDUSTRY
Significant front-cover exposure and 6-page Q&A in FORWARDER magazine about you and your company. Designed for the forwarder that wants to stand out from the competition and for use when presenting your services to clients. Includes a separate PDF booklet.
A two- or four-page spread in FORWARDER magazine ideal for anyone aiming to promote a new facility. As with ‘Move it Like…’ we can produce a handout that your sales team can use for client meetings and marketing campaigns.
An excellent way of promoting new services, new recruits or any exciting projects that you may have coming up. Over the next 12 months we will be covering various topics around UK regions, international trade lanes and vertical markets.
Our team of social media experts will post regular articles to increase brand awareness and exposure. Most of our clients are too busy moving freight to get caught up in perfecting their social media presence. We will take it off your hands.
Your website is your shop front and you only get one chance to make a first impression. We are here to ensure it’s an excellent one. Our digital marketing and design team will work with start-ups, SMEs or top-25 forwarders to forge their online presence.
Forwardingjobs.com is the leading job board for the Freight Forwarding Industry. If you are recruiting on a regular basis we can offer a range of services depending on your requirements and vacancies are included in the recruitment section of FORWARDER.
WWW.FREIGHT-MEDIA.COM 29 FORWARDER magazine
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e want as many people as possible to read this magazine and to get something from it. Pass it round
If you would like your own subscription to FORWARDER,
please complete the form, take a picture or cut out the
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page and send it to subscriptions@forwardermagazine.
contacts). Just remember to get it back again, because it's intended
com or Freight Media Ltd, 8 Apex Court, Woodlands,
to be a retained resource for you to refer to again and again. Hence
Bristol BS32 4JT, UK. We'll be straight back in touch with a
the monthly topic and regional focus.
subscription cost based on your location in the world.
Company name Freight forwarder Ocean
Courier Air cargo
Shipping line Air courier
INDUSTRY NEWS ASK THE EXPERTS REGIONAL FOCUS FORWARD LAW READ FORWARDER MOVE IT LIKE...
SUPPLY CHAIN & RETAIL
CHAIN.IO UNVEILS BETA RELEASE OF
SUPPLY CHAIN OPEN ACCESS INTEGRATION PLATFORM C hain.io, a groundbreaking innovator of cloud-based supply
Connectivity began with a bi-directional, costly, EDI integration
chain integration, today announces the exclusive beta release
between only two trading partners. Each new partner came with
of their open access Chain.io Platform. The technology is a
the same costly, bi-directional connectivity. Today, we reduce the
cloud-native supply chain integration and intelligence service that helps
development time and expense by allowing a company to create a
shippers, logistics service providers and logistics software providers share
single connection to Chain.io. From here, any other company can
data more efficiently and dramatically reduce the cost of connectivity.
do the same, allowing for a nexus of interconnected parties as the platform continues to grow and add users.
We're really excited to bring the supply chain community a platform that will be able to make so many people's jobs easier and more
While Chain.io was officially launched earlier this year by a group of
effective. This platform is the culmination of decades of combined
industry experts, its technology has been in the works for some time
work across the team. Leveraging open APIs, a collaborative data
already. The company leverages modern, cloud-based technologies
model, a pay-for-what-you-use pricing structure, Chain.io will
like Functions as a Service, NoSQL, and Data Streams which allows
transform the way that the logistics industry collaborates.
the platform to deliver lightning fast performance while maintaining
Brian Glick, CEO, Chain.io
the highest levels of scalability, reliability and security.
Chain.io fills the gap in the industry where one-on-one software integration has become too complex and costly. Via the company's technology, clients will be able to develop a one-time connection to the platform and instantly be connected to other partners in the supply chain. Unlike legacy VANs, the cloud native platform allows for self-service and a significantly lower total cost of ownership.
WANT TO KNOW MORE? Further information can be found at www.elemica.com
lemica, the leading Business Network for the process
Most significantly, Elemica Pulse features the Elemica Reality Check™.
industries, introduces unprecedented new levels of
As the Elemica Business Network captures event and transaction data
extended end-to-end supply chain visibility with Elemica
across the entire network, it creates a critical mass of historical business
Pulse, a new solution that provides real-time predictive visibility
information that is used to generate strategic and actionable insights. For
from customer order to supplier delivery and the complete order-
example, if a carrier promises next-day delivery, Elemica Reality Check
to-cash and procure-to-pay process.
analyzes network data using proprietary algorithms to make an accurate prediction of delivery, alerting users on a high probability of late delivery.
Elemica Pulse enables companies to have greater ability to satisfy customer service levels, mitigate supply chain risk, and streamline
Today’s businesses expect the same customer experience that
cash collection and payments. Leveraging predictive intelligence,
consumers get from their online vendors with full visibility in real
Elemica Pulse uses innovations in machine learning to help predict
time, regardless of mode. Therefore, the need to convert data
outcomes and correlate the dynamic influencers on their supply
into actionable insights is more important than ever, and industry
chain anomalies. By measuring the contributing impact, companies
business networks, which enable trading partners to connect,
then achieve competitive advantage by adding value-added solutions
communicate, and collaborate in more scalable and efficient ways,
that improve the customer experience while reducing cost to serve.
are responding by innovating their platforms with machine learning, artificial intelligence and predictive analytics capabilities.
While supply chain visibility is not new, the ability to gain deep
Adrian Gonzalez, President, Adelante SCM
visibility with embedded predictive analytics is. Gleaning historical data from disparate enterprise systems including the customer, supplier,
and logistics providers is what businesses have been needing for a long
•• Visibility from end to end
time. Elemica Pulse is the next generation of visibility, utilizing machine
•• Utilises machine learning and artificial intelligence
learning to deliver unprecedented end-to-end supply chain visibility.
•• Gives a comprehensive picture of business performance
Rich Katz, Chief Technology Officer, Elemica
•• Leverages an easy-to-use, exception-based dashboard
ELEMICA DELIVERS PREDICTIVE VISIBILITY
TO GLOBAL INDUSTRIAL SUPPLY CHAINS FORWARDER magazine
SUPPLY CHAIN & RETAIL
PHARMA SUPPLY CHAIN COMMUNITY MUST COLLABORATE & WORK WITH REGULATORS TO SET STANDARDS
he cool chain community must work closely with regulators
A wave of new regulations has spurred the launch of initiatives such
to ensure the global pharma market, estimated to be worth
as the International Air Transport Association's (IATA)’s Centre of
USD1.1 trillion a year globally, benefits from harmonised
Excellence for Independent Validators in Pharmaceutical Logistics
regulations, delegates at the Cool Chain Association (CCA)’s Pharma
(CEIV Pharma) accreditation scheme, and focused the attention of
and Biosciences Conference 2016 heard in Dubai this week.
airports on building specialised pharma zones.
A more unified approach is needed by pharma supply chain providers
Therese Puetz, Chief Executive Officer, Karavan Management
to address the evolving needs of the cool chain shipper and help to
Consulting, told the conference the cool chain ‘toolbox’ had also seen
combat annual losses of up to USD35 billion resulting from wasted
great advancements, such as unit load devices (ULD)s with rechargeable
pharmaceutical product temperature excursions.
batteries, improved covers for protecting temperature-sensitive cargo, and real-time global tracking, as well as the use of nearfield communications
Temperature controlled logistics is expected to grow by nine percent every year, leading to a global cool chain industry worth
(NFC) to better monitor and protect pharmaceutical products. She also pointed to halal pharma as a growing and important market.
around USD16.7 billion by 2020, ‘However, the patchwork of regulations around the world, as well as the huge amount of data
The smart cool chain is the next innovation and this is where the
being collected as we process pharma goods, means we have to
tailoring will happen, she said.
navigate a highly complex system. Open dialogue between industry
enriched toolbox, which has really grown over the years, driven by
and regulators is vital to ensure every voice in the cool chain is heard
regulations and competition.
It is about making use of this
to help us achieve a slicker, more transparent supply chain that meets the evolving needs of the pharmaceutical marketplace.
But better communication is needed with the shipper, including
Sebastiaan Scholte, Chairman, CCA
ensuring a clearer understanding of the implication of initiatives such as the Good Distribution Practice (GDP) guidelines and IATA’s CEIV
Delegates at the two-day CCA event, which brought together over
programme, which are a ‘step in the right direction’ towards global
140 experts from all sectors of the global pharma supply chain, heard
harmony, Bert Allard Jorritsma, Manager Special Cargo & Services
that the industry had seen significant changes over the last decade.
Delivery, Emirates SkyCargo, told delegates.
EVA Logistics, one of the worldâ€™s largest supply chain
coming years. This 7,000 sq m facility, close to the southern
management companies, has won a major delivery
city of Reims will initially employ 80 staff which will be further
contract with leading French-headquartered, multi-
expanded as the new parapharmacy business stream goes live
national retailer Carrefour. Centered initially on the Paris region,
within the Carrefour network.
CEVA is responsible for deliveries of soft drinks and dried products to almost 60 stores on a daily basis.
Key to the success is to understand the way Carrefour and the stores operate. We permanently adapt our processes in order to
Operating from its 36,000 sq metre facility close to Charles de
deliver the best value to the stores. They like the entrepreneurial
Gaulle airport, CEVA is also handling reverse logistics for Carrefour
spirit and a swift decision-making process and this means we can
including removing packaging and cartons post-delivery.
design solutions for them which can be effective immediately. This includes challenging each other with concepts and ideas which will
In addition, CEVA has recently opened a specialist warehouse
improve their business for the long-term. It also opens the potential
for healthcare and beauty products to support Carrefourâ€™s
to introduce other value-added services in the future.
new parapharmacy concept which will be developed over the
Robert Plent, Managing Director France, CEVA
LOGISTICS CONTRACT FOR PARIS REGION OF FRANCE FORWARDER magazine
SUPPLY CHAIN & RETAIL
SUPPLY CHAIN SANITY E very haulier, dispatcher and transport manager in industry
The special feature of the solution is not just that the GateHouse
and trade knows the problem: if an unforeseen disruption
software is able to capture data from around 400 systems and to
occurs along the supply chain, this information does not
display them consistently on one screen, but that the portal is
necessarily reach everyone involved in the transport process.
strictly neutral in dealing with the information. Jesper Bennike, CEO, GateHouse Logistics.
The reasons are many but most likely because of incompatibilities
of different telematics systems and information tools. Quite simply,
This means that the GateHouse Logistics platform determines
they don't speak the same language.
who is to be given what data, but has no influence on the content. However, whether data is made available to a partner is determined
For some time, this problem has been partially dealt with by so-
– and this is the key difference – solely by the transport company
called transaction platforms which consolidate data streams from
as a data supplier itself, although the transport company is not paid
proprietary systems so that data from partners in the transport
for this service.
process can be processed immediately. But that doesn't work in today's supply chain as many data integrators often do not act
Aside this, GateHouse Logistics does not record any data concerning
independently, but pursue different goals.
transported goods. So how is data management organised?
GateHouse Logistics pursues a different approach for data
To start data forwarding, tour information (vehicle ID, time
transparency in the transport sector. It sells its ghTrack gateway
and locations) must be supplied to the tour engine in ghTrack.
to so-called data subscribers…transport companies and shippers…
This ensures that the right vehicle is at the right place at the right
who want data processes to be transparent and accessible. With
time – only then the monitoring window is opened and data released
data transparency, they can track all shipments via a single portal at
towards the right customer.
any time. The data subscriber can either purchase this service on a per-use basis or as required for the entire fleet. The model does
First and foremost, transport data is generated per tour and is only
not include a basic fee and for those who only provide their data,
available until the completion of this tour. The recording of tour data
no costs are incurred.
only starts when a vehicle has been assigned an order. This can be up to 24 hours before the actual pickup.
WANT TO KNOW MORE? Further information can be found at www.gatehouse.dk
At this point, no transport information is passed to the customer.
Data rights along the supply chain
Data transmission is not opened until the vehicle reaches the 50km
The legal situation in transferring and distributing telematics data is
radius around the pickup point. The customer will then be informed
still unresolved today so many forwarders and transport companies
by the system before the vehicle reaches the target point. The
are therefore hesitant to transmit digital information. Gatehouse
collection ramp can be organised just before the vehicle reaches
Logistics is convinced about the advantages of the use of telematics
the pick-up location.
data by all market participants, and the company now promotes a Bill of Rights to prevent the misuse of data.
From then onwards, the system works like a normal shipment tracking system: the position of the vehicle is monitored and relevant changes are displayed. As soon as the vehicle approaches the delivery location, a separate alarm is triggered.
ABOUT GATEHOUSE LOGISTICS A/S GateHouse Logistics A/S is leading the way that data is
As soon as the goods are delivered, data acquisition for the tour is
securely shared across the entire supply chain, bringing with
terminated until the truck is assigned a new tour.
it much-needed transparency of inbound and outbound logistics. GateHouse champions data sovereignty at the
The platform has already been adopted by several large logistics
global level and users of our unique data aggregation services
service providers in Germany. Four years ago, one decided to display
are the world's leading transport companies, automotive and
its own fleet on the GateHouse Logistics system as well as the vehicles
retail/wholesale companies and manufacturers. Our smart
of tour subcontractors. More than 11,000 vehicles from 300 service
groundbreaking ghTrack platform is truly hardware agnostic
providers employing some 250 telematics solutions were integrated.
and compatible with all telematics systems. Singularly, our Industry 4.0 compatible platform transforms data from all
So, what concrete benefits does the GateHouse Logistics platform
diverse telematics systems into one logical datastream.
provide shippers and transport companies?
ghTrack can be easily integrated into any business system. Visit www.gatehouse.dk.
In addition to knowing specific information about any transport order, the shipper is primarily interested in organising and optimising transport fleetsâ€Śavoiding empty journeys, smoothly providing the supply of his own plants with raw materials, and improving time window management at ramps to supervise delivery of goods. For transport companies, it is important to minimize the number of empty miles that fleets run. Since it has exactly the same data as its client, a transport company can balance the billing of its serviceâ€Ś a win/win situation for all concerned where none of the parties involved have to accept the disadvantages of empty mileage billing. FORWARDER magazine
SUPPLY CHAIN & RETAIL
MAPPING OUT NEW
APPRENTICESHIP PATHWAY A national provider of transport and logistics apprenticeship
Companies like System Group are delighted to be working in
training is calling for the supply chain sector to map out a
partnerships with employers and other sector organisations, driving
dedicated career path for young people coming into the industry.
apprenticeship programmes to realise this ambition.
David Cormack, strategic partnerships director at System Group,
The first draft of a sector map is being produced by the supply
was speaking ahead of National Apprenticeship Week (5 – 9 March)
chain advisory group, and according to David Cormack, sustaining
after the recent supply chain advisory group meeting at the Institute
momentum will be critical to securing its success. He points to
for Apprenticeships (IfA).
Express Delivery Trailblazer apprenticeships, which training providers such as System Group are looking at delivering, as a
He wants to showcase the best pathways for those coming into the
sector and how the supply chain sector can fit into the career map for apprentices.
These apprenticeships will support the needs of industry and commerce, equipping a new generation of people with the skills,
Echoing views that the industry struggles to ‘articulate’ the
professionalism and confidence to meet the needs of employers.
complexity of working in the logistics sector, David Cormack is calling
They will provide the skills and behaviour that will guide future
for more identifiable career paths to recruit and secure future talent.
generations into the industry and support them through the
He says that National Apprenticeship Week is a timely opportunity
challenges and adventures that a career in logistics offers.
to showcase the success of apprenticeships in the logistics sector and how they can culminate in a ‘fantastic’ career.
David Cormack also welcomes the new degree-level apprenticeship standard coming to the supply chain sector from mid-2018.
Employers are calling for milestones to identify career paths, and the logistics sector needs to respond with clarity, positivity and ambition.
This follows approval of Uniserve Group’s supply chain leadership framework by the Institute for Apprenticeships.
A career map for the supply chain sector would be welcome, laying out the opportunities on offer and securing future industry skills.
Anything that contributes to bringing fresh talent into the sector and improving skills has to be seen as a good move, so the world's
The move would be an exciting first step in shaping the path for future
first apprenticeship route to supply chain leadership roles, has to
generations coming into the logistics sector looking for rewarding careers.
WANT TO KNOW MORE? Further information can be found at ichca.com
resented at ICHCA’s 65th anniversary conference last
The digest published today provides in-depth details of each safety
year, the 2nd TT Club Innovation in Safety Award aimed
improvement that was submitted for the 2017 Award, of course
to highlight the importance of safety at a time of increased
including the winning entry, Hapag Lloyd’s Cargo Patrol. This is an
operational demands on the cargo handling infrastructure and
industry-leading attempt to reduce fraudulent cargo declarations
operations worldwide. The Award, open to any individual or
that obscure the true identity of dangerous goods transported
organisation involved in cargo logistics around the world, required
around the globe. Also included is an explanation of Safety Ammo,
entrants to show that a product, idea, solution, process, scheme or
awarded the 2017 ‘Highly Commended’ prize. An RFID-based safety
other innovation had resulted in a demonstrable improvement to
solution, developed with DP World Brisbane, this minimises the
safety. The range of entries displayed both a great diversity of safety
dangers faced by workers who physically handle twistlocks on the
issues, as well as tremendous passion, effort and ingenuity.
underside of containers on the waterfront.
Welcoming the digest’s publication, TT Club Risk Management
The full digest, including details of all entries submitted, is available
Director, Peregrine Storrs-Fox said,
to download for free at ichca.com/download/ichca-international-
TT Club has always
emphasised the critical nature of loss prevention in its role as a
primary supplier of liability and property insurance to those in the supply chain industry. As such, we remain dedicated to encouraging safety awareness and applaud ICHCA’s initiative in publishing this wealth of innovative ideas to improve global supply chain safety. TT Club works closely with ICHCA and has done so for a number of years in producing safety advisory documents and urging sound operational practice wherever and whenever possible.
FULL DETAILS OF
INNOVATIVE SUPPLY CHAIN SAFETY MEASURES
HONG KONG & UK COMMIT TO
STRONGER MARITIME RELATIONSHIP
epresentatives of the British and Hong Kong maritime
By working together, London and Hong Kong can grow together.
business sectors have agreed to forge a closer working
Both cities are key international shipping and trading hubs with
relationship and signed a Memorandum of Understanding
a shared outward looking and entrepreneurial spirit. Both serve
in London during London International Shipping Week.
regions beyond their own borders and both have an exciting future. We are delighted by the prospect of a closer working relationship
Under the terms of the agreement Maritime London and the Hong
than ever before.
Kong Maritime & Port Board (HKMPB) will co-operate in a range
Chan Fan, Frank,
of areas including promotional activity, training and sharing of best
JP, Secretary for Transport & Housing, Hong Kong Government
practice for maritime business services. HKMPB was set up by the Government of Hong Kong Special The agreement was signed by Chan Fan, Frank, JP, Secretary for
Administrative Region in 2016 to foster the development of Hong
Transport & Housing, Hong Kong Government and Maritime London
Kong's maritime and port services. Maritime London is a promotional
Chairman, Lord Mountevans at the Foreign & Commonwealth
body for UK-based companies providing professional services to the
Office. Also present were leading representatives from the Hong
international shipping industry.
Kong shipowning community and the UK Minister of State for Transport Legislation and Maritime, John Hayes, CBE, MP.
Trading and logistics are a major economic pillar for Hong Kong, accounting for 22% of its GDP and 20% of employment. The UK
The Hong Kong and UK maritime business communities have a unique
maritime business services sector which includes shipbroking,
historical relationship and very strong ties. Nearly 10% of the world's ships
financial, legal, education and insurance services contributes ÂŁ3.5bn
are managed or owned in Hong Kong, it is home to one of the world's leading
to the UK economy and supports 48,600 jobs.
hub ports and an important gateway to mainland China. Both the UK and Hong Kong look beyond their borders and provide world-beating maritime expertise to global shipowners, traders and charterers. This agreement is designed to help both London and Hong Kong businesses collaborate and prosper with the support of their respective representative bodies. Lord Mountevans, Maritime London Chairman
WANT TO KNOW MORE? Further information can be found at bhworldwide.com
&H Worldwide, the world's best-in-class aerospace logistics
B&H has Customs experts at all its operating centres to provide country
supplier, has signed an AOG and time critical freight services
specific specialist knowledge to meet customer requirements and ensure
contract with Hong Kong Airlines. B&H will provide a range
their supply chains are not compromised by unforeseen issues.
of time critical solutions to the Special Administrative Region's regional carrier which serves more than 35 destinations across Asia and the Pacific.
The new contract is effective immediately.
B&H will control the business from its 24/7 365 Hong Kong facility and in particular manage freight import and Customs clearances engineering parts and supplies. As the carrier continues its
ABOUT B&H WORLDWIDE
expansion programme through the addition of new routes B&H
Established in 1988 in the UK, B&H Worldwide is a market
will also provide AOG logistics to and from the new destinations.
leader in the highly specialist aerospace logistics industry.
for Hong Kong Airlines to ensure the timely arrival of its critical
In 2017 it was awarded Bestâ€”in-Class status by the Global By committing to provide timely services with full transparency though
Institute of Logistics as the world's best aerospace logistics
utilising its in-house designed IT system, OnTrack, to manage the
company. Over the last 30 years B&H has expanded globally
process Hong Kong Airlines will receive a cost-effective freight solution.
and today operates from ten strategically located aerospace hubs around the world and has a customer base which
This further strengthens our relationship with Hong Kong Airlines
includes airlines, spare part stockists, MROs and repair
and we are very excited to be part of their expansion plans. As the
vendors. Its innovative, in-house designed IT solutions are
airline adds new routes to its network, we will ensure its critical
highly tailored to suit customer operating models and its
engineering logistics requirements are fully supported via the B&H
OnTrack software sets the benchmark for the aerospace
global network and our suite of aerospace logistics services.
Stuart Allen, CEO, B&H Worldwide
HONG KONG AIRLINES SIGNS AOG CONTRACT WITH B&H WORLDWIDE FORWARDER magazine
CARGOLUX CARRIES HI-TECH BUOYS
FOR OFFSHORE WIND FARMS TO CHINA
argolux, in cooperation with Globaltrans Internationale
To ensure safest transportation, the weight and complex
Logistik GmbH, Germany, has flown two shipments of
dimensions of the buoys, with its very sensible electronic equipment,
outsized and highly sensitive German-made measuring
required the design and manufacture of special transport frames. In
buoys from Luxembourg to Xiamen in China. They are destined for
addition we were challenged by a very time sensitive shipment, not
the planned offshore wind farms Zhangpu and Changle off the coast
allowing us any complications or delays. Therefore, we have decided
of China's Fujian province.
to use Cargoluxâ€™s 747 Freighters to Xiamen, offering us shoring expertise, long-standing experience and tailor-made solutions for
The two high-tech buoys with length of 8.10 meters, a diameter of
heavy or outsized shipments. It was a pleasure for us to cooperate
2.55 meters and a weight of around 5.800 kg each, were transported
hand in hand with Cargolux on this special cargo shipment.
by Globaltrans with special trailers from Bremerhaven in Germany
Kay Uwe Gretsch, CEO, Globaltrans Germany
to Luxembourg Airport and flown on board of two Cargolux 747 freighters to Xiamen, China.
It is the first time ever that China is using a so-called 'Floating LiDAR system' for an offshore wind-measuring campaign. The buoys were
The loading at Luxembourg and unloading at Xiamen Airport was
designed by the German Fraunhofer Institut and will measure the
completed by Cargolux on time and according to the detailed
wind speed in the designated locations up to a height of 200 meters
planning of Globaltrans and their local partner in Xiamen. After
from their position on the sea surface to allow precise calculation of
special customs clearance both buoys were on-forwarded by
the wind farmsâ€™ electricity yield. The new Chinese wind parks have
specialized trucks to their final destination Fuzhou.
a planned capacity of 2.8 GW.
At Cargolux, we are proud to be involved in the shipment of this highly sensitive cargo and working together with a specialized freight forwarding company as Globaltrans Germany and their important client who appreciate the advantages of our CV Jumbo product and 747 freighters. Chris Nielen, Vice President Sales, Cargolux
WANT TO KNOW MORE? Further information can be found at www.go2tigers.com
igers has launched a new flagship store for K&N
K&N Engineering in Riverside, California is the world's leading
Engineering on online marketplace Tmall, supporting the
manufacturer of washable performance air filters and air intake
US manufacturer to enter the China e-commerce market.
systems. K&N is a world-class filtration company selling air filters, oil filters, and air intakes in over 30 countries. K&N sells over
The Hong Kong headquartered e-commerce specialist set up
5,000 products designed for cars, trucks, motorcycles, engines, and
the Tmall store, and will manage the service, and build up K&N
Engineering’s omni-channel sales capabilities. We launched the Tmall project to increase K&N Engineering’s China is the largest e-commerce market in the world, with over
presence in China, and to create a streamlined purchasing experience
380 million online shoppers, and it is predicted that within the next ten
for Chinese customers. Tigers’ e-commerce track record was put
years over 50 per cent of China’s purchases will be conducted online.
to expert use to develop our new Tmall shop, and to develop a
With this e-commerce service, Tigers can help brands, such as K&N
sales strategy and marketing and online customer service solutions.
Engineering, develop channels to explore new markets, optimise input
We are expanding in China thanks to Tigers’ experience in supporting
costs, and improve market share and operation performance, without
brands to enter the regional market.
having to worry about language, personnel setup, or legal representation.
Billy Su, China Sales Manager, K&N Engineering
We handled the setup and design of the K&N Engineering store on Tmall and will develop bespoke marketing strategies to promote the
Tigers handles K&N Engineering’s freight forwarding from the USA
products through campaign management, promotions and special
to China, and e-commerce fulfilment from its Shanghai warehouse.
offers, performance analysis, and customer service. Paul Huang, Managing Director - China, Tigers
Tigers operates 16 offices and facilities in China and supports customers across a wide range of industries including automotive,
Tigers will operate the store on the behalf of K&N Engineering and
fashion, outdoor and active lifestyle, healthcare, technology, and
will provide content creation, product content optimisation, and
wine and perishables.
customer service, and will identify and engage with target audiences, and drive traffic through marketing and promotion.
TIGERS LAUNCH K&N ENGINEERING ON
CHINA’S TMALL PLATFORM FORWARDER magazine
FORWARDER Directory POWERED BY
The FORWARDER Directory is a catalogue of freight forwarding companies, shipping lines, airlines, etc. that specialise in shipping to or from major countries throughout the world. You can place any size advert from a free single-line entry to a double-page spread to promote your strongest services. Our team can advise you on how best to use the space. If you wish to advertise, please contact Dom...
email@example.com or +44 (0)1454 628 794
COMING SOON... UK specialisms, divided into the 12 UK regions we judge to be most familiar to the freight industry professional at work. From 'abnormal loads' to 'warehousing & storage', if you need it done, it's in here.
www. FORWARDER Directory .com FORWARDER magazine
MOVE IT LIKE...
YE 2017: £88m Forecast YE 2018: £90m SPECIALISM
Bespoke 3PL to include dedicated /shared-user warehousing, e-fulfilment/pick-and-pack, valueadded services, dedicated and closed-loop transport network – domestic and international MODES
Road, deep sea, air, rail MAIN TRADE ROUTES
Gold RoSPA Award 2018 Multimodal Exhibitor of the Year '18 2018 short lists include... Livery of the Year & Haulier of the Year – Motor Transport Environment & Young Logistics professional of the year award (Beth O’Neill, Head of Commercial) – UKWA Environmental Initiatives & Rising Star (Matt Davis – General Manager of Network Transport) European Automotive Logistics Awards MILESTONES
KARL HODGKINSON, 1953 – Howard Tenens founded 1983 – Management buy out
1985-2007 – Multiple facilities and contracts
2008 – Tenens Environmental
2016 – £4m into IT development 2017 – Property portfolio 4m ft2 2018 – HT Live app
HOWARD TENENS 46
KARL SAYS... Our customer base, organic growth and future pipeline is significant.
stablished in 1953, Howard Tenens has been hailed
presence in the industry. Their focus on controlled
as one of the biggest and most successful privately
growth, their people, experience, skills, cultural offerings
managed logistics companies currently operating.
and leading-edge technology truly separates them from
Their strong company values of commitment to excellence
anyone else in their fi eld. FORWARDER was lucky
in customer service, knowledge and expertise have seen
enough to have an extended chat with Karl Hodgkinson,
them lead the market by consistently delivering and evolving
Group Commercial Director, on several key issues
their service principles.
effecting the freight forwarding world. From 3PL markets to trade wars and even some predictions, Howard Tenens
A stalwart â€“ to say the least â€“ of freight forwarding,
gave us some insightful information about the current
Howard Tenens has consistently been a commanding
climate of the industry.
MOVE IT LIKE... Q A
With your knowledge of the current 3PL climate, how do you see this aﬀecting freight forwarders over the next 12–24 months? I’d say the competition remains as fierce as ever, but it’s those companies who are really willing to invest who will prevail. Our customer base, organic growth and future
KARL SAYS... Our pipeline and customer base is very strong at the moment
Do you still see issues with ﬁnding new or young talent in the 3PL market, and will this perhaps lead to a lack of collaboration? Sometimes. I don’t think it’s due to a lack of collaboration but maybe a lack of knowledge of the sector as a whole. I’d suggest rather than looking at the evident entry points
pipeline is significant, however the customer’s needs are
such as colleges and universities we should be looking at
forever changing and growing, therefore I’d suggest all
how we’re advertising our own sectors, our companies
freight forwarders need to remain as flexible as possible.
as potential places to work and what logistics actually
Furthermore, as we all know, Brexit is providing a level
means and the doors it can potentially unlock for a career.
of uncertainty so ensuring you’re informed (as much as
One area Howard Tenens, like the majority of 3PLs, struggles
physically possible at this point!) is important and also that
with is driver recruitment, so we’ve actively started looking
you have a plan and have conducted a number of 'what if'
at our existing workforce for training and development
scenarios to aid your customers' decisions.
opportunities, site swaps, apprentice schemes and refer-afriend schemes to encourage interest – which has had some
traction but this is only the beginning.
What services do Howard Tenens currently oﬀer and how do you separate yourself from anyone else in the market? At Tenens we provide the full end-to-end supply chain solution, all the way from customs clearance at the quay to the end-customer delivery. To date our strengths lie within our property portfolio, our people and more recently our system developments and offering. We started to differentiate ourselves by not only storing and handling our customers' products but recognising other areas which potentially detracted from their core business focus and affected the supply chain. Whether it be value-added services such as re-labelling and kitting or offering to house and run a customer service centre on site on their behalf. We find the more you can understand and help your customers get back to what is important, the more you really start to build a partnership with them.
Inefficiency and capacity problems have dogged the warehousing and storage sectors for quite some time now. Do you see this changing at any stage? The opportunity to precure/develop commercial properties is shrinking across the UK as there’s only a certain amount of
How do you see technology changing supply chain, warehousing and freight forwarding in general? Technology will determine who will and who won’t be operating in two years’ time, five years’ time and 10 years’ time. Whether it be track and trace, sign on
space available for commercial development. As well as being a
glass, apps, portals, customer notifications, integration,
3PL we are also a property company with over 4,000,000ft
mechanisation, automation – developments in technology
of freehold warehousing space. Since 2016 Tenens has
will drive the supply chain solutions of the future. Traits we
invested over £40m in our properties and new facilities, such
have seen in B2C requirements are now more apparent
as our Manchester and Chepstow sites. Furthermore, when
in B2B markets, including logistics. For example, just as
we’re looking at sites for further development or land to
you expect a text to tell you when your Amazon parcel
build on we then look for maximum efficiency from them,
has arrived at your door, why shouldn’t you get text or
whether that be dock-levellers, 14m eaves or the fit outs
email alerts indicating the various milestones of your
with specialist VNA racking – efficiency is key. I’d suggest this
entire supply chain process to include receipted, picked,
will only become more and prevalent as the property market
re-worked, despatched, en-route, or indeed delivered?
continues to shrink.
As we move toward automation within warehousing, thus removing human error, increasing throughput and in turn site efficiency. Long gone are the days of paperpicks. Furthermore, Tenens have recently launched our App, HT Live, which was developed to create ultimate transparency for our customers – the app is integrated with live information collated from WMS, TMS, In-Cab, En-Route, and POD data meaning you can now track all stages of the supply chain at the click of the button.
MOVE IT LIKE... Q A
KARL SAYS... ...customer demand is already requiring faster supply-chains...
How do you see visibility changing across the supply chain in the next ﬁve years? This links into the stage-two development of HT Live for me. At the moment we can report from the quay to the end delivery. However, we’d like to get to a point of integration with manufacturers and shippers alike to be able to track customer products through any means of multimodal distribution prior to receipt at a Howard Tenens distribution centre. I believe this I’m excited to see what further developments are in store.
Do you think that consumer demand is going to continue to put pressure on the supply chain – and therefore on freight forwarders?
will become reality within the next two years, let alone five, so
With Trump announcing up to 25% tax increases on raw materials and with Brexit around the corner, do you think we are on the cusp of a new, volatile market? With such tax changes and Brexit upon us, any trade deal delay could clearly have consequences for investment in trade itself, future rights of EU citizens and infrastructure, which will impact our workforces and customer’s supply
Yes! As I said, customer demand is already requiring faster
chains alike. Whether it be outstripping labour provisions,
supply-chains – with e-commerce and same-day deliveries
additional unquantifiable customs declarations or legislation
via, for example, Amazon Prime, people are wanting their
battles it is all too easy to fall into the trap of focusing on the
goods sooner and sooner and we’ve all got to keep up or at
potential risks associated with Brexit without considering
least provide viable, cost-effective solutions. I believe drop
the opportunities which lay ahead as a direct result of leaving
points and collections, lockers etc. are models which will
the EU (such as increased freight forwarding opportunities,
continue to grow rapidly in the coming year.
increased UK manufacturing and smaller, more numerous feeder vessels and airfreight). Whilst these points form part of many UK 3PLs' market intelligence and strategy, areas of both risk and opportunity can be nothing more than speculative at this moment in time. A further period of monitoring the situation and continuing to explore and exploit all opportunities is key to ensuring UK logistics companies prosper – prior to, during and post-Brexit.
How have Howard Tenens consistently dealt with the issues that have faced many freight forwarders over the years? Charles Darwin provided us with one of our favourite concepts: it is not the strongest of the species that survive, nor the most intelligent, but the ones most responsive to
What does the rest of the year – and farther into the future – hold for Howard Tenens? The past 12 months has proven to be the most successful year in the history of Howard Tenens. A new, commercially ambitious strategy was formed to
change. I think it’s been our flexibility and agility in times
deliver key objectives, the fruition of which is now
of pressure which have seen us through. Whether that be
being realised; significant investment in our IT systems
during the recession, contract wins, and contract losses,
and further property development; continued training
or through the ever-growing environmental pressures this
and development of our teams. 2018 will see a number
sector faces, changing and adapting is key. Furthermore,
of customer implementations, coupled with further
we have been very fortunate to work with a number of
systems development, further growth internationally,
customers who we have now cemented partnerships which
as well as some award wins, hopefully. We’re fortunate
are the backbone of our business model.
enough to have been short listed in the European Automotive Logistics, UKWA and Motor Transport
Awards. Our long-term future being focused on continued growth and investment to support both
Do you think the competitive nature of the industry is a necessarily a good thing?
our existing and future customers.
Competition always has positives and negatives. Personally, I think competition is a good thing as it drives service excellence and collaborative efficiency gains for our customers continuous improvement initiatives. However, like anyone I think competition which is based on price and price alone is negative and ultimately only damages the industry and our customers' businesses when operations fail due to price constraints or unsustainable solutions.
MOVE IT LIKE...YOU
I was delighted to appear in the FORWARDER magazine ‘Move it Like’ showcase earlier this
year. The opportunity to speak candidly about the success of our company, my influence on that, and the ingredients that contribute to our continued success was appreciated. NNR is a global ‘premium brand’ that, although established for over a 100 years in Asia, is not particularly well known in the UK. The feature in Forwarder Magazine offered the stage for us to future promote our business. The moniker ‘secret assassin’ and ‘largest company you’ve never heard of’ no longer suits the brand and size of our global group, therefore features like ‘Move it Like’ in a classy glossy such as FORWARDER are the perfect vehicle to help change that perception. Now I’ve recovered from the
marginal discomfort of a little more attention than normal (!), I can reflect that it provided a strong and personal message that many of our key partners and customers read and responded favourably too. Lee Griffiths, NNR
It was fantastic to feature in the FORWARDER magazine
‘Move it Like’ recently. The quality of the article and insightfulness of the questions gave T15 a great opportunity to be seen in the best light possible. We are a young, growing business and this forum has enabled us to promote our value to a wider network, within a sector that is going through significant change. I would summarise FORWARDER magazine as a quality publication that brings networks and partnerships together for the greater good. Matt Perry, Transition15
FORWARDER magazine ISSUE29 52 LEVEL THE PLAYING
FIELD. CALL US ON +44(0)1454 628 775
DONâ€™T TAKE OUR WORD FOR IT... In 2017 I was proud to be included in the popular FORWARDER feature 'Move It Like'. As a leading publication within the
logistics industry, FORWARDER's unique feature presented an ideal opportunity to discuss my journey as a global air freight
expert and highlight how Ligentia continues to meet our customers' requirements through customised solutions. I found the process rewarding and my relationship with FORWARDER has continued to develop as my career has progressed to a global role. I would highly recommend being part of a future 'Move it Like' feature to anyone seeking successful exposure within the logistics industry.
Lee Alderman-Davis, Ligentia
FORWARDER magazine ISSUE29 53 ...OR EMAIL RICHARD@FREIGHT-MEDIA.COM
SUPPLY CHAIN & RETAIL
sustainable retail supply chain is something many in the
Although a fix for this is thinking about the retail supply chain in
industry have been chasing for some years. Veterans
terms of legacy, rigid enterprise systems and disparate processes
of supply chain work can testify that the sector has not
can hinder collaboration and communication between key supply
always been plain sailing, with visibility issues and communication
chain functions. Today’s retail supply model is far less linear,
problems leading to backlogs of work and disappointed
requiring more flexibility and responsiveness.
consumers. Sustainability issues are particularly sensitive to the retail supply chain, given current fierce competition, intensive
Retailers and their suppliers who have a networked view of their
resource use and the exposure of penurious labour conditions
supply chain will be able to share information faster and more
in some regions.
effectively and ultimately better serve their customers. Retailers need to say goodbye to their old and inefficient IT systems and
Retailers are making the move from multichannel and segregated
embrace the new digital age of supply chain. Everything consumers
fulfilment to a truly omnichannel model, where fulfilment capacity
want or need can be obtained with just a click of a button or tap
and stock availability can be flexibly deployed into any channel
of a finger. Technology will continue to advance and consumers
as dictated by customer demand. A way of making sure that
will gain more and more power – and with more power comes
customers are never – or seldom – disappointed. Whilst this is
higher expectations of a great customer experience.
a step in the right direction, they find themselves challenged by the complexity these efforts pose for logistics support systems.
Some key technology that retailers should be embracing to drive
One of the issues facing retail supply chain is, and has been
customer experience is being used across a plethora of fields and
for some time, inventory inaccuracy. This negatively affects
industries. The Internet of Things has the power to transform
performance in a retail supply chain and is something that any
how we shop. In today’s world, availability is critical, and we have
practitioner within the industry needs to address.
already discussed the visibility problems for retailers in the supply chain. Enabling more advanced business visibility by allowing retail
A retailer’s ability to survive depends heavily on its ability to fulfil
inventory to be 'seen' and connected by both staff and customer
the consumer’s constantly changing needs in a timely and accurate
alike, is an important way of attempting to address this problem.
manner. Customer purchase decisions are progressively made
Whilst some may argue that visibility for retail supply chain is better
based on the overall shopping experience, which in turn drives
than ever (and with advancements in technology the issue will soon
the whole relationship. Consumers need visibility regarding when
be a thing of the past), on average only 65% of inventory reported
they can expect product and reassurance that if they don’t buy it
through retailers’ inventory management software is correct.
right now, it’ll be there when they want it.
This is a phenomenal figure in relation to the industry and a clear indicator that we need to continue to work on visibility in retail.
As retailers pursue openings through mergers and acquisitions, it’s inevitable that operations won’t be able to keep up, at least
Some of the biggest retailers throughout the world have seen the
temporarily. Managing rapid change and the complexity that
advantages of managing their supply chain efficiently. It seems that
accompanies acquisition is difficult for a retailer to execute.
they have created a system of successful negotiating with their
SUSTAINABLE RETAIL suppliers. Smaller retailers have often felt that they can’t
compete with the likes of Amazon because they just aren’t equipped to do so. They don’t have the same tools, budget,
and relationships, however, with the right supply chain in
place, perhaps they can. There’s a lot of variability from one
business’s supply chain to another, but you can optimise your current processes through best practice, strategy, and
integration. It takes time and investment, but it’s worth it! Your customers will thank you. Matt Dailly, Editor, FORWARDER magazine
ASK THE EXPERTS
WANT TO KNOW MORE? Further information can be found at www.ioscm.com
ime waits for no man’ is a saying that could have
Recycling and reducing our impact on the environment has been an
been written about day to day life in Supply Chain
area of concern for the last few decades however it seems over the
Management. New developments and advances in
last couple of years the spot light has been shining brighter on this
technology mean Supply chain managers and their teams need
area with focus on businesses to play their part. Signing the plastic
to stay at the top of their game to keep up and get ahead of the
pact demonstrates a dedication by each pledging organisation to
competition. We are hearing more and more about the skills gaps
secure a better future for the country.
that seem to be effecting every area of the supply chain, although logistics does appear to be the worst affected, on a global scale.
While these changes are certainly good news for consumers we cannot help but wonder at what cost they are being made. 2018
The rise of blockchain and the change in consumer demands mean
has seen the loss of a number of household names both from
businesses are facing increased levels of transparency and have
the high street and cyberspace. While the costs of running a
more accountability than in previous times. Product knowledge
supply chain to match the increase customer expectancy levels
now influences choice as never before enabling the consumer to
are certainly on the up, consumers seem unwilling to pay more
make decisions based on their knowledge and assumptions. The
for their purchases, add to this the need to upskill workforces
integrity of the products and produce we purchase is now seen as
to meet industry standards and employee expectations it’s going
an extension of our personal integrity and values, no longer is this
to be a very challenging time for SCM’s.
about what we are seen to be doing it’s now how our purchasing decisions influence how we feel.
IoSCM is the first international institute to represent the interest of the wider supply chain. Our aim is to improve the industry by
A key factor in our purchasing decisions is consumer confidence
setting standards and promoting best practice through high-quality
and the key to this confidence is a clear view of the product’s origin
training and qualifications.
and journey. Brand giants like Marks & Spencer’s and Lidl have been running TV ad campaigns that further strengthens the consumers
As the Client Relations & Communications Manager for IoSCM I
desire to understand the ‘cradle to grave’ journey of everything
make it a priority to stay up to date with changes and developments
they buy. For British businesses now taking this systematic approach
in the Supply Chain globally, I write numerous articles for IoSCM’s
to demonstrate their products integrity it would seem the UK
magazine Supply Chain Outlook so I was delighted to be able to
Plastic Pact has been hitting the headlines at just the right time.
contribute to this edition of FORWARDER magazine. Kimberley Jayne, Client Relations & Comms Manager, IoSCM
ASK THE EXPERTS
he government is being asked to take action to improve
While the associations fully support the environmental aims
the UK’s air quality, following a series of legal cases
behind the introduction of CAZs, they are all encouraging the
brought by action group Client Earth. As part of the
Government to implement a system which works for businesses
move to improving the air we breathe, a number of cities across
as well as having a real impact on pollution. The current approach
the country are being asked to consider the introduction of some
being proposed by many local authorities will create an additional
kind of HGV charging Clean Air Zone (CAZ), in a bid to reduce
tax on thousands of businesses and disrupt supply chains across
illegal levels of roadside NOx emissions. London is further
the country, while failing to deliver the significant air quality
advanced, with its expanded Ultra Low Emission Zone scheduled
improvements that are required.
to begin on 8 April next year. The proposed HGV charge for all trucks, other than the latest While appreciating that there are steps which will need to be taken
Euro VI models, looks set to be £100 per vehicle per day, which
to ensure the logistics industry continues to reduce its impact on the
could equate to an additional 25% on the daily running cost of a
environment, the Freight Transport Association (FTA) has joined
non-compliant vehicle. Unfortunately, SMEs and small businesses
with three other trade associations - the British Vehicle Rental and
look set to be the worst affected under this proposed approach,
Leasing Association (BVRLA), the National Franchised Dealers
as these operators are often those that are least equipped to
Association (NFDA) and the Road Haulage Association (RHA) – to
absorb such a significant financial blow, with less flexibility to
raise concerns about the way HGVs are treated in future CAZs.
upgrade vehicles before the end of their lease or business depreciation period.
The associations have written a joint letter to Transport Secretary Chris Grayling, calling for Government support in ensuring that
Even if an overwhelming number of HGV operators opted to
the introduction of CAZs will not unfairly hit businesses who rely
upgrade their fleets to Euro VI over the next couple of years,
there is unlikely to be sufficient HGV production capacity to meet demand for the compliant models. Meanwhile, there is currently
We support the need to improve the quality of air in our cities,
no approved Euro VI retrofit option for trucks.
but given CAZs only bring forward the beneficial change that is coming anyway by a couple of years, we don’t want this to be at
FTA has already highlighted that the Clean Air Zone proposed for
the cost of small businesses’ ability to trade. HGVs are an integral
Bath could have a significant impact on the costs of local business
part of the economy at both national, regional and local level.
in the area, following publication of the local council’s consultation
Currently, there are no commercially or operationally viable
document on the scheme. FTA welcomed the fact that Bath is
alternatives to diesel in terms of HGV motive power. Over 90%
proposing a city centre zone, but noted that key local routes –
of everything the public eat, drink, wear and build with travels on
the A4 and A36 – are included in the controlled area, and so the
an HGV at some point in the supply chain.
impact of its introduction will be felt well beyond the city.
Christopher Snelling, Head of UK Policy, FTA
When the proposed Zone comes into effect in 2020, many logistics operators, especially small and medium sized firms, will still have no option but to use non-compliant vehicles and so will face charges of around ÂŁ100 per day to get through Bath. These effects will be worse if vans are included, which is one of the options. There will only be four yearsâ€™ worth of compliant vans in the fleet, so any small business that relies on second-hand vehicles in operate in or through Bath maybe priced out of business. FTA is offering its experience and expertise to work with the local authority, and others considering the introduction of CAZs, to help them develop and introduce their plans in a timely and appropriate manner, so that they can achieve their aims of reducing NO2 whilst supporting businesses and the economy. Christopher Snelling, Head of UK Policy, FTA
LOGISTICS INDUSTRY ASKS FOR
FAIR TREATMENT IN CLEAN AIR ZONES FORWARDER magazine
ur regional focus on the Far East must resonate with
Whilst industry practitioners have pointed towards sanctions
many of the industry stalwarts, due to volumes of
as a source of reduced growth, not all countries sign up to
cargo currently coming out of major countries in
such sanctions and there will always be methods around these
the area. Continued double-digit growth in China alone, and
restrictions. A level-headed perspective on this will show that
consecutively over the last 10 years, showcases an example
it will be unlikely to see significant drops in volumes from the
of how Far East nations have kept up phenomenal growth
Far East, demonstrating the magnitude of power they host.
throughout periods of turbulence. China alone can now operate
Supply chain management is now appreciated as a vital part in
trade movements from over 130 international ports and will
supporting and sustaining any business’ growth and is a target
continue to grow and develop. These developments, coupled
career for many of the next generation. The likelihood is the
with their smooth communicative efforts with roughly 90 per
space will be dominated by multi-lingual, university qualified
cent of the globe, means that this Far Eastern trading giant is
millennials who, with a thirst for technology, will drive dramatic
only going to continue to grow.
and positive change within Logistics Providers.
Whilst capacity issues, erratic carrier behaviour, port congestion and driver shortages have a major disruptive influence today, in the near future, larger vessels and fuel-efficient aircraft will help ease some of the aforementioned aspects and mitigate the cost. The success of The Silk Road train connection between Europe and the Far East will also be a determining factor. The need for high quality and consistency will be essential as the world procures on an ‘ex-factory’ basis – a considerable change from just 30 years ago. This means that logistics partners must have strong internal partnerships from within a respected and trusted network, ideally supported by a globally renowned brand. The local forwarder may still play a supporting role but the considerable investment required in technology should see the global brands dominate the market. That accepted, from within the global brands, the local knowledge and experience combined with strong relationships with carriers will continue to be vital.
WANT TO KNOW MORE? Further information can be found at www.nnrglobal.com
Digitalisation is here to stay and connectivity will prompt the
The constant Brexit rhetoric has led practitioners to review
success or failure of Logistics Providers soon, as the explosion of
the global connections they have made with the Far East and
e-commerce continues. Amazon, eBay, Alibaba, DHGate, Uber,
consider the possible connotations surrounding the UK leaving
even ASOS, Boohoo etc, were unheard of 20 years ago and now
the single market and the comfort of the trade agreements.
they dominate global sales in their respective domains. The boom
In some quarters there is scepticism regarding Britain’s ability
of ‘next day delivery’ has a dramatic effect on capacity from Asia
to quickly renegotiate suitable trade tariffs with every country
as airfreight facilitates swift changes in trend and shortening lead
globally – not just the current EU member states – for both
times. In 2017, ‘Singles Day’ in China saw a record USD $25billion
import and export transactions. Trade agreements with the Far
spent online in just one day. Multiply this out across all Asian
East will remain crucial to the UK economy with the optimists
countries and you can start to visualise how quickly e-commerce
claiming a failing EU business unit offers less opportunities than
has developed and the demand it has created.
historical British relationships present on the world stage.
If blockchain is to find a permanent position in the market, the
The other educated opinion predicts that with population growth
next generation of buyers will have full visibility of the logistics
and an increased appetite for FMCG, 'throwaway societies' will
process and the consumer’s buying decisions may not only be
continue to evolve. In these circumstances, Far East trade will
based upon the best price for the quickest delivery but possibly
surely increase and of course impatience will drive an increased
who has the best online technology with eye-catching and user-
imbalance between ‘supply and demand’ that will perpetuate growth
friendly platforms, etc. Those opting to ignore technology or be
and increase the importance of a solid global logistics partner.
unable to support the investment will probably be reduced to a collaborative role at best.
Lee Griffiths, Executive Director, NNR Global Logistics
FAR EAST AN N.N.R. LOGISTICS GUIDE FORWARDER magazine
n 2014 South Korea was the world’s 13th largest economy by Gross Domestic Product (GDP) Purchasing Power Parity (PPP) according to the International Monetary Fund (IMF). It has a
GDP per capita (PPP) of USD 35,277 – three times that of China and almost equal to that of Japan. There are over 150 British companies currently doing business in South Korea. Well-known brands such as Standard Chartered, Jaguar Land Rover, BA, Bentley and Burberry currently have an active presence in the South Korean market. Benefits for UK businesses exporting to South Korea •• The European Union (EU)-Korea Free Trade Agreement (FTA), the only EU FTA in east Asia/Pacific, is estimated to be worth over £500 million to UK business each year
Strengths of the Korean market
•• South Korea is a designated high-growth market for UK exports, increasing year on year since 2009
•• 74% of South Koreans undertake postgraduate-level education, with 7% of Gross Domestic Product (GDP) spent on education
•• Korean public has a taste for British culture and respect for UK goods
•• Highest level of broadband penetration in the world, with speeds of 100 megabytes
•• President Park’s ‘creative economy’ policy is pushing Korean businesses towards sectors and industries of traditional UK strength
•• Leads the world in 4G mobile usage, with plans to invest USD1.7 billion in 5G by 2020
•• Close proximity to the wider Asia-Pacific region and markets
•• World leader in electronics, shipbuilding, steel and automotive •• Ranked first in Bloomberg’s Global Innovation Index 2015
•• 15 Free Trade Agreements (FTA) currently in place and 11 more under negotiation
EXPORT TO SOUTH KOREA Challenges
Entering the South Korean market is relatively easy since the signing of the EU-Korea Free Trade Agreement in July 2011. All exporters and importers (UK and Korean) need approved status before shipments take place.
ISSUES & REGULATIONS 62
UK & SOUTH KOREA TRADE The EU-Korea FTA is estimated to be worth £49 billion to Korea
TAX & CUSTOMS Sales tax
and the EU. This represents a doubling in EU-Korea bilateral
South Korea has a basic Value Added Tax (VAT) rate of 10%.
trade in the next 20 years compared to a scenario without the
The sale of cultural items, eg newspapers, books, magazines may
FTA. UK goods exports to South Korea have risen 47.5% from
be exempt. The following transactions qualify for zero rated
2010, the year preceding the FTA, to 2014. Korea made the
single largest contribution to UK goods export growth in 2012
•• The export of goods
and exports reached a new historical peak in 2013.
•• The supply of services outside Korea
South Korea is the third largest market in Asia/Oceania for
•• The supply of international transportation services by vessel or aircraft
UK exports (excluding the transport hub of Hong Kong) and
•• The supply of certain goods/services paid in foreign exchange
the 13th worldwide overall.
Company tax Top 10 UK exports of goods (2014, excluding oil):
Korea’s corporate tax rates as of January 2015 are:
•• Nuclear reactors, boilers, machinery, parts •• Road vehicles •• Optical, measuring, precision, medical, surgical instruments •• Electrical machinery, sound recorders, television image •• Pharma products •• Pearls, Semi-Precious stones and precious metals
•• 10% on the first KRW 200 million •• 20% for the tax base between KRW 200m and 20bn •• 22% for the excess There are special tax exemptions under the FDI incentives scheme. For more go to InvestKorea.org.
•• Beverages and spirits •• Iron or steel
Over the last 45 years, the UK has been the second largest
There are 2 methods of determining a duty amount: •• Declaration and payment
EU investor in South Korea, in cumulative terms.
•• Notice of assessment
Major UK investors include: Standard Chartered, HSBC,
In declaration and payment, the person wanting to import
Prudential, Barclays, Fidelity Asset Management, Diageo,
goods makes a declaration on the payment of the customs
Burberry, Edwards, AMEC, Rolls-Royce, Shell and BP.
duties direct to the customs house. In notice of assessment, the customs house imposes and
collects customs duties.
Korea has aimed to create a business friendly legal
In most cases, businesses use the declaration and payment
environment over the past decade. However the legislative
method. The notice of assessment system is mainly used
structure means that laws can change frequently and rapidly.
for the imposition of minor customs duties, such as on passengers’ and crews’ goods, unaccompanied baggage and
The three main bodies in charge of legislation implementation
and information are: •• Ministry of Government Legislation •• Regulatory Reform Committee •• FTC Fair Trade Commission
https://www.gov.uk/government/publications/ exporting-to-south-korea Contains public sector information licensed under the Open Government Licence v1.0 FORWARDER magazine
s numerous industry experts will tell you, the competitive nature of freight forwarding means that innovation and amalgamation of technology throughout the commerce is a staple. There is a plethora of current technologies that are changing the way we distribute, package and track shipments. Some have a bigger impact than others, but here are several
technologies and innovations that are changing the industry.
I.O.T. O t h e r w i se
k n ow n
the Internet of Things
Freight Forwarding can, at
this, somewhat , recent
times, become an industry
amalgamation of different
flooded with paperwork.
techniques has led to
However, the use of cloud-
connecting devices over the internet, letting them talk
based storage has meant that
to us, applications, and each other. This isnâ€™t a new
we have been able to stem the flow of complicated, regulatory
concept, with companies such as Uber and Airbnb
paperwork and start to, in a small way, help cut back on the
disrupting their industries to the point of transformation.
industries environmental impact, amongst other factors making
The transformative way this has affected the freight
cloud-based storage a way for freight forwarders to innovative.
forwarding industry is through full supply chain visibility and connectivity between distribution methods, to name but only a few. This amalgamation and connectivity of technology is predicated to continually advance not only the freight forwarding industry, but many others.
SECURITY Not only are we now able to connect freight forwarding, we are now able to track and monitor consignments throughout the globe, allowing for more reliable, trusted conversations with end-users. Real-time tracking and management of shipments has led to a form of trust encompassing the industry and this is down the modernisation of technology.
A.I. Automation has engulfed freight forwarding for years and with incredibly positive results. The next step for automation is artificial intelligence to merge itself into everyday routines of freight forwarders, making the likes of distribution management, optimising chassis pools and preparing for the future of technology within freight.
Dom Roberts, Freight Media
CHANGING FREIGHT FORWARDER magazine
FORWARD D TECH
espite the hype, the self-appointed disruptors are just the same as everyone else. The original digital disruptors, the rate portals and booking platforms, have been increasingly
pushed into the shadows by the overpowering publicity machines of
the digital forwarders like Flexport, Twill and iContainers The new disruptors claimed they were exploiting a technology gap left by the established forwarders’ business models and attracted huge amounts of external investment to a global market worth trillions of dollars. SWG founder Steve Walker, who spoke on ‘The rise of digitisation’ at Multimodal: Forwarders already replicate much of what the digital forwarders are doing with online quoting and booking, track and trace, and supply chain analytics. By leveraging their legacy systems latent capability and upping their marketing effectiveness they can eradicate the perceived early entrant advantage enjoyed by the digital forwarders. Total digital start-up funding reached a staggering $5.3 billion in 2016 and will have smashed that in 2017. And while Flexport are valued at $1bn and able to raise further funding at will, another significant digital disruptor has failed. San Francisco-based Shyp, which boasted a valuation of $250m had offered a simple global shipping solution to small merchants, but closed after just four years. Shyp blamed its failure on competitive pressure and falling margins. An environment familiar to forwarders around the globe. Recent market changes do raise questions about the sustainability of the digital shipping portals, that may offer a channel to attractive rates when supply is high, but are not so effective
when space tightens and deals are required to secure capacity.
Against this more challenging background ad-hoc markets like
It is a mistake, often repeated, to believe that legacy forwarders are
portals are not so effective, unless they can guarantee capacity.
not innovative. They have been implementing, adapting and evolving technology for decades. And will survive this latest turmoil.
Shippers are likely to be wary of committing to these channels in uncertain times. They may be attracted by the allure of lower rates, but the potential lack of operational capability may leave them in big trouble if something goes wrong with a shipment. And therein lies the biggest issue with the ‘disruptors’ view of digitisation: It’s not really a benefit, it’s not even a USP. It’s simply commoditisation accelerated. And that’s a big danger for everyone. The global logistics market has grown for 40 years and continues to grow, so nothing will stop new entrants joining. Even as news of Shyp's failure emerged, another freight portal,
Forwarders already replicate much of what the digital forwarders
SimpliShip, unveiled its instant freight pricing interface designed to
are doing with online quoting and booking, track and trace, and
enable forwarders and NVOS to offer real-time pricing on their
supply chain analytics.
own websites. They should leverage their legacy systems latent capability and Without a doubt, there is interest in technology that creates pricing
up their marketing effectiveness to eradicate the early entrant
and capacity transparency, but without more sophisticated service
advantage enjoyed by the digital forwarders.
elements, it adds no value and simply increases commoditisation. There is no doubt that global transportation is undergoing By building systems from the ground up, digital forwarders claim
profound change and freight forwarding will look very different in
operational efficiencies - and consequently reduced costs - that
five or ten years.
traditional forwarders cannot emulate. The most exciting technologies will be those that arrest But such ‘innovations’ increasingly look like exploitation of a perceived
commoditisation and add value for carriers, shippers and forwarders.
advantage, rather than real disruption, which means more disruptors
The industry is awash with data and technologies such as blockchain
will follow Shyp’s downward spiral, as these weaknesses are exposed.
which are capable of offering a positive future vision.
The ‘digital’ forwarders are forwarders, just the same as all the rest.
Matt Dailly, Editor, FORWARDER magazine
Which means that they are serving businesses that will judge their service not by its marketing or interface but by its reliability and cost.
F R E I G H T
UK DISTRIBUTION, UK-BASED EURO FORWARDING PROJECT & PALLET COMPANY FORWARDER
Ref. 55146FM | South-west England
Ref. 10492FM | South West, UK
Key business features
Key business features
•• Regional leader in UK distribution, European freight forwarding and member of an established pallet network
•• Holds AEO Status, is a BIFA member and is ISO certified
•• A well-established business for over 25 years is available for acquisition due to the planned retirement of its owner
•• There are on average over 100 trading clients annually
•• A number of blue-chip clients trade with the company •• Secure warehouse storage and custom export packing solution •• 15 vehicles •• 10 operational/management staff, 18 drivers
Financials •• Turnover: £3.78m; adjusted EBITDA: £699,000 DAVID ROBERTS M&A Consultant
firstname.lastname@example.org • +44 (0)1454 275 941
•• Average client credit terms are 30 days with only one client on 60 •• Main commodities shipped are construction and drilling equipment for large projects overseas •• The majority of shipments managed by the company would be deemed project forwarding or heavy lift •• The owners want to step away from the business in a timely manner and an accelerated but comprehensive handover will be prepared •• The company has 2 FTE. However, the owners are open to scenarios where the business would be relocated from the S.W. JACK LONNEN M&A Consultant
email@example.com • +44 (0)1454 275 931
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)1454 275 950
INT'L FORWARDER & WAREHOUSING /PICK & PACK BUS.
PERISHABLE GOODS FORWARDER
Ref. 07633FM | East Midlands, UK
Ref. 1502FM | South East, UK
Key business features
Key business features
•• Air and ocean forwarder with value-added logistics and
•• Company trading 14+ years
fulfilment services provided to key clients, trading for 20 years
•• Temperature-controlled handling and customs clearances
•• Largest key client accounting for 22.5% of revenue
•• Handle in excess of 50 million kg of air freight per annum
•• Domestic distribution
•• 48,000 ft2 temperature-controlled facility that has been approved as a Bonded Warehouse by HMCE
•• Exceptional and knowledgeable team, highly competent in all aspects of logistics and transportation, with manager and succession plan in situ •• Quality client relationships with in-depth understanding of continuous requirements JACK LONNEN M&A Consultant
firstname.lastname@example.org • +44 (0)1454 275 931
•• Can provide customer visibility throughout the entire supply chain via implemented IT system •• UK & EU transportation and value-added services •• Portfolio of large blue-chip clients •• Accredited by the British retail consortium, BIFA and IATA DAVID ROBERTS M&A Consultant
email@example.com • +44 (0)1454 275 941 FORWARDER magazine
SELLING OR BUYING A COMPANY?
F R E I G H T
UK INDEPENDENT FREIGHT FORWARDER
GET IN TOUCH
+44 (0)1454 275 933
UK PHARMA STORAGE/DISTRIBUT'N OPPORTUNITY
Ref. 68321FM | North West, UK
Ref. 1512FM | Home Counties – N. London, UK
Key business features
Key business features
•• Well established after trading for over 20 years
•• Long-standing business with over three decades of experience
•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both import & export
•• Specialists in providing forwarding and storage services to the pharmaceutical and healthcare sector
•• Experienced, loyal, very capable senior management team •• Warehouse facility of 20,000ft2 owned by the company
•• Office and warehouse facility (15,000ft2) providing flexible, temperature-monitored storage, in-transit storage and short term
•• 70% of their work is with other freight forwarders
•• Supported by the membership of a UK distribution network
•• Sizable customer base, circa 200 trading clients
•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5 and 7%
•• 16 members of staff who will continue under new management •• Owners willing to undertake a handover period
DAVID ROBERTS M&A Consultant
firstname.lastname@example.org • +44 (0)1454 275 941
•• Owners willing to undertake a hand-over period •• 24/7 365-day high-dependency drug distribution service to all UK hospitals DAVID ROBERTS M&A Consultant
email@example.com • +44 (0)1454 275 941
MULTIMODAL FREIGHT FORWARDER
Ref. 2232FM | London Heathrow (LHR) Key business features •• Company trading 10+ years •• 6 full-time members of staff including 2 directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017
Import 17% Export 48% OCEAN
Import 18% Export 8% ROAD
Import 3% Export 1%
2017 ••Turnover: £1.43m
•• Gross profit: £454k
•• Adj. Profit Before Tax: £264k 2016 ••Turnover: £1.40m •• Gross profit: £428k
T/O: £1.43m PBT: £264k
GET IN TOUCH
+44 (0)1454 275 941
•• Adj. Profit Before Tax: £236k DAVID ROBERTS M&A Consultant
firstname.lastname@example.org • +44 (0)1454 275 941
SELLER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
iring an apprentice within the world of freight forwarding is an area that has seen conversations throughout various sectors. A conclusive guide on how to approach the hiring process is something that has complex components, however, BIFA is now providing advice and guidance on how exactly you can help ensure you are attracting the right individual, helping
your company grow with an inclusive, appropriate community of go-getter staff. With the Institute for Apprenticeships (IfA) delivering the final approval of the course assessment plan, which means that the International Freight Forwarding Specialist apprenticeship is now available for delivery, following these five tips will get yourself on the right road to hiring an appropriate candidate for the role.
Make sure you pay your apprentices a fair wage and offer
Don’t forget to highlight the many exciting opportunities
incentives, such as bonuses at certain milestones during the
and career pathways – within the logistics sector – for
programme. If you don’t, they may be tempted to leave for
apprentices to explore once they have completed their
somewhere that does.
apprenticeship, including potential international travel.
SUPPORT / MENTORING
Hiring apprentices is an ideal way to introduce fresh talent
Make sure you have the time and resources to mentor your
into the industry, creating a dynamic work force. Don’t
apprentices. This is of paramount importance for those
forget to highlight the career opportunities available and
new to the world of work. If you don’t have time to spend
commence recruiting early, using the free resource from
with them, neither of you will reap the full benefits an
the IfA to post vacancies.
apprenticeship can offer.
RELEVANCE Make sure you place your apprentices on the most relevant apprenticeship for the skill set they need to acquire, rather than placing everyone on the same scheme. There are other approved standards within the transport and logistics sector and others in development.
Not only is this advice inclusive of freight forwarders, and other industry sectors, the ideals of involvement with the local community, schools, colleges, specific or even sports groups mean that this is a process that really gives something back, whilst promoting your business at the same time. These are just several tips that can help point you in the right direction when it comes to hiring an apprentice. BIFA is are working with its their members to increase the levels of the younger generation throughout the industry. Hiring an apprentice could, potentially, help this issue. For any more information and tips please visit bifa.org.
TOP FIVE TIPS FOR HIRING AN APPRENTICE FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
MANAGING DIRECTOR (WILL RELOCATE UK-WIDE) email@example.com | +44 (0)1454 275 951 UK Multimodal Managing Director available for relocation UK wide. Ideally looking for another senior executive level role within an international forwarder of any size. Previous experience primarily with large multinationals.
•• Air, Ocean, Road, Rail, 3PL experience •• Managed over 450 employees across multiple UK offices •• Led and overseen merges between companies •• Experienced in aerospace, oil & gas, healthcare and chemical •• Over 30 years of international experience
USA START UP HOUSTON, TEXAS firstname.lastname@example.org | +1 470 481 5364 / +44 (0) 1454 628770 Headford USA is currently representing an air & ocean sales and operations team in Houston who are looking to take on a startup opportunity either for a freight forwarder already in the US but with no Houston branch, or for a forwarder not yet present in the US who want a strong way to enter. Team is made of:
•• Branch Manager – ops & sales background •• Business Development Manager – 20 years' international sales experience
•• Import Co-ordinators •• Export Co-ordinators Additional details:
•• Team covers both air & ocean freight across import & export •• Not O&G specific, though lots of experience in this vertical due to location
•• Lots of general freight & automotive logistics experience Neither the Branch Manager nor Business Development have non-competes and are confident that there will be numerous accounts aiming to service and excellent customer relationships. This is a great way to enter the Houston or the US market without having to worry about how you will support the business operationally.
KEY ACCOUNT MANAGER ESSEX
OPERATIONS MANAGER HEATHROW
email@example.com | +44 (0)1454 275 951
firstname.lastname@example.org | +44 (0)1454 628 787
•• 15+ years’ experience within the industry
•• 10+ years stable at current employer •• Air & ocean •• Experience across operations, account management,
(14 years at one company) •• Air & ocean freight experience •• Hands on KAM with full process start to finish on all shipments •• Available ASAP •• Salary expectation: £34,000
commercial and sales
•• Hazardous and general cargo experience •• Salary: £40,000
BUSINESS DEV. MANAGER SOUTH EAST
BUSINESS DEV. MANAGER BIRMINGHAM
email@example.com | +44 (0)1454 275 951
firstname.lastname@example.org | +44 (0)1454 275 951
•• Over 10 years within logistics field sales •• Air, ocean & road sales experience •• Won major accounts for a global forwarder •• Specialist in RORO, machinery & automotive sectors •• Based in the South East •• Salary expectation: £50,000
•• 10+ years' industry experience •• Air, ocean & warehousing expertise •• £70K GP new business over last six months •• NVQ Level 2 qualification in management •• NVQ Level 2 qualification in business administration •• Salary: £45,000 + car car allowance
RECRUITMENT FOCUS POWERED BY
BUSINESS DEV. MANAGER, MARINE LOGISTICS SOUTH WEST
MULTIMODAL OPERATOR ABERDEEN
email@example.com | +44 (0)1454 275 951
•• 3+ years’ experience required •• Predominately air freight focused with some ocean and road •• Must be capable of looking after the full process start
A growing marine & project forwarder with a global presence is aiming to add a nationwide Sales Executive/ BDM to the team following 70% growth over the past four years. This is a genuinely exciting opportunity to join a specialist forwarder that’s continuing to make a name for itself in the industry.
•• Growing Forwarder with multiple offices around the globe •• Marine-focused import/export sales positon •• UK-wide territory •• Must be based in the South to report into office once a week/fortnight
•• Salary: £45,000 + commission
UK-US TRADE LANE SALES HEATHROW firstname.lastname@example.org | +44 (0)1454 628 787 A midsize global forwarder is looking to develop and maintain a regional share of business for International clients within the US trade lane in collaboration with all company sales channels Responsibilities and requirements include...
•• Lead and engage with all sales teams across the organization to
sell trade lane specific and customized solutions for air and ocean freight to small, medium and multi-national companies •• Plan and conduct joint sales calls in collaboration with all company sales channels, including face-to-face meetings with customers and developing a robust pipeline to meet budget and trade lane strategy •• Broad understanding of trade lane specifics in the forwarding industry and deep knowledge of air freight, ocean freight, and logistics business models •• 5+ years' experience in freight forwarding preferred
email@example.com | +44 (0)1454 275 951
•• Salary £25,000-£35,000 DOE
OCEAN FREIGHT B.D.M. / M.D. PRAGUE, CZECH REPUBLIC firstname.lastname@example.org +1 470 481 5364 | +44 (0)1454 628 770 A small, growing forwarder is looking to hire an experienced logistics sales executive with a background in mainly ocean freight. This candidate will be set up to take over from the local Managing Director by 2021, so experience of and confidence in managing a small team would be a major plus. The role will be an outside sales role covering mainly the Czech Republic, but there would be no objection to also seek business in other neighbouring Eastern European countries.
•• Company established in 1992 in Germany •• Industry verticals covered include household consumer goods
and decoration items, chemical products (incl. hazardous goods), project transportation, industrial equipment and components •• Main focus on international overseas transport between the Czech Republic and Asia •• 60,000-80,000 CZK + company car, commission & benefits
CORPORATE ACCOUNT SALES, AIR & OCEAN DUSSELDORF, GERMANY
SALES DIRECTOR - PHARMA, BIOTECH & HEALTHCARE WEST COAST, USA
email@example.com +1 470 481 5364 | +44 (0)1454 628 770
firstname.lastname@example.org +1 646 915 1495 | +44 (0) 1454 275 935
One of the globe's leading air & ocean forwarders is adding a corporate account salesperson to the team to cover EMEA. You will be joining a small local team of highly experienced freight professionals where you will be well positioned to learn a lot and progress quickly.
•• $110,000-$140,000 + commission •• Identify and approach the top pharmaceutical
•• Selling air & ocean services to corporate/key accounts •• EMEA territory •• Top-15 global forwarder, 20,000+ employees globally •• 2-5 years’ experience ideal •• €4,000-€6,500 per month + company car and benefits
opportunities within a defined territory
•• Understand the customers’ business, buying process and needs
•• Maintain accounts post-sale, whilst further developing new opportunities
•• Work closely with the operations team, ensuring maximum efficiency for accounts
•• Minimum of five years’ experience selling to Fortune 1,000 healthcare customers
Fill your vacancies
Let us assist with your company's growth...
Europe +44 01454 275957 email@example.com
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MARKETING FOCUS WITH
here is a plethora of features currently in use on Facebook and even I accept that it all gets a little
You wouldn’t pay for a website that didn’t have pictures or a
perplexing. Companies across the globe want to utilise
way for your potential clients to contact you with immediate
the most popular social media / marketing platform in the world;
results. Why would you do it differently on Facebook? Making
however, with constant updates questions often arise...
sure your response time is validated, i.e. it says ‘very responsive to messages’, can sway a client towards contacting you.
How do you analyse your company's profile in detail? Should you be using video? What is branded content and targeted
A recognisable profile picture, cover photo, about section (littered
advertising? Let us guide you through the turbulent social media
with keywords) and an overall conclusive theme to your content
storm with some of our tips for Facebook users, and get you on
posting makes it seem like you pay attention to all your online
your way to online marketing victory.
channels and don’t just have a business Facebook profile because
A simple but effective tool for many freight forwarders is Facebook’s relatively new, extremely niche, targeted marketing feature. How convenient would it be if you could only advertise
it seems like 'a cool thing to have'. Professionalism and relevance are key indicators to clients that you know what you’re doing.
A feature which is seldom used on Facebook is the ability to
to people on Facebook in a certain age bracket, who live in a
schedule posts. How many times have you said you would use
certain area, with particular interests, in a job role connected to
social media for your company more, but it takes too much time?
your industry? Handy, right? Well, now you can.
This doesn’t have to be the case. Using Facebook's schedule post means that you can put out a standard message that you want
Using Facebook's targeted marketing services you can spend money
everyone to see, perhaps company values or a service you offer,
on making sure only people who will engage with your advertisements
three or four times in a month.
see them. Compared to more traditional forms of marketing this is an incredible service for any business aiming to grow their client base
Not only does this mean that the overall message will reach
and interact with customers on a positive, personal level.
more people, you can also schedule the post to appear at peak times that traffic is coming into the channel and ensure that your
FACEBOOK services are being seen by an engaged audience, constantly.
ORGANIC & TIDY
Making sure that photos are formatted correctly, videos are professionally formatted and not grainy, compelling content with correct headlines and backlinking content to any other web-based platform is a crucial step in gaining notoriety on Facebook. Automatic posting is a newish fad that many businesses are doing, as is paid-for/branded content, and whilst they do have their benefits, posting your content online organically is always a better way to build your company's Facebook profile. It means that when it comes to paying for Facebook services, or automatic posting, having looked at the insights and understood your audience and landscape for your industry on the channel you will only pay for content that you know will positively affect your business. This is only a small measure of what Facebook has to offer you and your freight business. There are so many different features and with the ever-changing nature of these services, if you ever feel stuck, feel free to contact Freight Media (firstname.lastname@example.org) for friendly advice.
& HOW TO USE IT PROPERLY
THE LAST WORD... TRANSAID'S
EMERGENCY TRANSPORT SCHEME T ransaid is on track to achieve outstanding results in our landmark
Since the start of the programme, 741 drivers have been trained on
Emergency Transport Scheme (ETS) in Adamawa State, Nigeria.
how to correctly lift and transport pregnant women to the health
Since the scheme began in July 2013, more than 16,500 pregnant
facilities. The service offered by the drivers is free of charge and
women have been transported to a registered health facility.
our survey showed that 96 per cent of ETS drivers – taxi drivers by trade – did not ask for payment at the end of the journey.
Project data shows that 5,955 trips were recorded last year – the
highest number in a 12-month period since the scheme began.
The ETS is implemented in partnership with local NGO Society
Furthermore, the data shows that over 70% of the trips made
for Family Health (SFH) and the National Union of Road Transport
were for women who had complications during pregnancy. In rural
Workers (NURTW). Transaid also works in collaboration with
Adamawa where many people live far from health facilities these
several stakeholders, including the Ministry of Health, Ministry of
trips will have been potentially life-saving.
Women Affairs and Social Development, and Ministry of Transport. Due to the originality of the ETS intervention, an increasing number
Our comprehensive ETS user survey showed that 93% of women
of NGOs have shown an interest in collaborating to scale up the
reached a Health Facility within one hour. With the World Bank
scheme to include additional Local Government Areas (LGA).
estimating that around 75% of maternal deaths can be avoided through timely access to vital childbirth-related care, this is a crucial
Commenting on the support received in Adamawa, Caroline adds:
benefit of using the ETS. In addition to this, project data also showed
Without the collective commitment and proactive approach from our
that women using the ETS arrived at health facilities in a better health
stakeholders we would not have achieved these astonishing results, which
condition compared to when other modes of transport where used.
have genuinely helped to save lives. This extends directly to the ETS drivers, as without their selfless commitment to the scheme, we would
In 2007, UNICEF reported that the Adamawa Maternal Mortality
not have achieved anywhere near the level of transfers we see today.
Rate (MMR) of 1,549 deaths per 100,000 live births was significantly higher than the national rate. The ETS was set up specifically to
The ETS sets out to provide an affordable, accessible and safe transport
address this, and our chief executive, Caroline Barber, hopes it can
service for women facing a maternal health emergency. Transaid received a
continue to bring this number down:
The number of women using
£1m grant from Comic Relief in 2013 which was used to set up the scheme.
the service is increasing year on year which is an encouraging sign
The grant was announced at our 15th anniversary celebrations and, as we
for the sustainability of the scheme.
approach our 20th year, Transaid will continue to grow the initiative.
WANT TO KNOW MORE? Further information can be found at www.transaid.org
TRANSAID TRANSFORMS LIVES THROUGH SAFE, AVAILABLE & SUSTAINABLE TRANSPORT Founded by Save the Children, The Chartered Institute of Logistics and Transport (CILT), and its Patron, HRH The Princess Royal, the international development organisation shares 25 years’ worth of expertise in 23 countries with partners and governments – empowering people to build the skills they need to transform their own lives.
MEET MALLAM – A STAR OF THE EMERGENCY TRANSPORT SCHEME... This is where the ETS comes in. Working in partnership with Nigerian organisation Society for Family Health, this scheme encourages local taxi drivers from the National Union of Road Transport Workers (NURTW) to transport women to health centres free of charge or at minimal cost when they are faced with complications with their pregnancy. Meet Mallam: Mallam Ardo is a member of the NURTW and is a trained ETS volunteer driver from Demsa in Adamawa State. Inspired by experience sharing from other ETS volunteer drivers during some training, Mallam decided to embark on a mass awareness campaign to promote the ETS and his availability to provide the service 24/7. His determination and dedication has meant Mallam received the award for third best performing driver in 2016 for transporting a total of 174 pregnant women to health facilities and enabling them to access medical services. In just one year 287,000 women die as a result of pregnancy-related
One night in March, Mallam received a distress call at two in the
complications around the world, and shockingly, 14 per cent of these
morning from a pregnant woman, Husaina, who needed immediate
deaths are in Nigeria alone. In 2013 Transaid was awarded a five-year
medical attention. He responded swiftly and with Mallam’s help, Husaina
grant from Comic Relief to set up the Emergency Transport Scheme
reached the health facility and gave birth to healthy triplets just an hour
(ETS) in Adamawa State in the North East of the country, which
later. Mallam is now seen as an ETS champion, with the families he has
has one of the poorest maternal, neonatal and child health records
helped incredibly grateful for his hard work and dedication.
in the country. Many of these deaths could have been avoided if the women had been able to reach a health facility for their delivery. FORWARDER magazine
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF MATT EDITOR KELLEIGH CAMPAIGN CONSULTANT KATIE CAMPAIGN CONSULTANT RICHARD CAMPAIGN CONSULTANT DOM CAMPAIGN CONSULTANT DARREN DIGITAL MARKETING TIM DESIGNER
A FINAL WORD FROM
ext month FORWARDER will be looking at the
When it comes to our regional focus for next month, it has a
transportation of hazardous and dangerous goods all
real resonance with yours truly. Being from N.I., I have seen first
around the world, as well as a regional focus on Northern
hand growth of a country which has been dogged by many issues.
Ireland and Africa.
Belfastâ€™s once-famous shipping yards have seen a resurgence in the past several years with a revival of her economy, and this can only
Hazardous goods are without doubt a specialist area for the
be advantageous for the freight forwarding world.
freight forwarding world, with many different regulations to take into consideration. Explosives, gasses, flammable liquids, etc. are
Africaâ€™s rich resource trade is reason for any forwarder to be
all things that relate to elements of our daily routines and lives,
interested in the current economic, sociological and political
so making sure they arrive at their destination in a safe manner is
standings of the continent. From gold and diamonds to soft-
essential for many different businesses around the country.
drink concentrates, the African continent offers a wide range of exportation opportunities for many around the world, and next
2.6 billion tonnes of hazardous materials were shipped in 2012, and this figure has grown in the last six years, meaning that as well as being an industry that needs to be extremely safe, it is also clearly a profitable one.
month at FORWARDER we are going to delve into some of these. Matt Dailly, Editor, FORWARDER magazine
Hazardous & dangerous goods
UK: Northern Ireland | Global: Africa
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The 'Supply Chain & Retail' issue. Regional Focus: Scotland & Far East. Move it Like... Karl Hodgkinson, Howard Tenens.
Published on Jun 1, 2018
The 'Supply Chain & Retail' issue. Regional Focus: Scotland & Far East. Move it Like... Karl Hodgkinson, Howard Tenens.