SOFTWARE &TECH DISRUPTION TO YOUR I.T. Are you meeting the challenge?
NEW LDN ROAD CHARGING Opportunities & challenges
REGIONAL FOCUS Hong Kong | Japan
EXECUTIVE DIRECTOR OF NNR GLOBAL LOGISTICS
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Considering the dynamics of todayâ€™s trade markets, it is essential for businesses to have smooth-
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running supply chains as they have become your greatest competitive advantage. Panalpina is
up to the challenge by providing you end-to-end logistics solutions as well as tailored services. Our dedicated team of supply chain professionals is ready to turn their passion into performance so that your supply chain moves seamlessly and with optimal control.
elcome to the 'Software & tech' edition of FORWARDER magazine.
The freight industry's month in review with Michael King
News and press releases from the world of freight
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LEE HS ITogistics GRIFloF a b lL NN R G
Lee Griffiths, Executive Director, NNR Global Logistics
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Avoid disruption to IT systems | New London road charging
REGIONAL FOCUS Hong Kong | Japan
M&A opportunities in the freight industry
Jobs and candidates in the freight industry
FORWARDER Directory HAS EVOLVED...
The Directory is now a standalone publication which will be produced quarterly and distributed monthly with FORWARDER. The international section is complete and will be available very soon. We are in the process of compiling the UK section, followed by sector services. From next month we will feature a UK region per month and build the domestic part of the Directory over the next twelve issues. See the features calendar at the back to see the regional focus of each month. To advertise in the new Directory, give us a call on +44 (0)1454 628 771. FORWARDER magazine
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WELCOME TO FORWARDER... A WORD FROM
his month China celebrated the 20-year anniversary of regaining control of Hong Kong and within these two decades, we have seen a huge increase in technological
advances in the country. They have measured this with their success as the 8th largest trading entity in 2015, their increased involvement of the in the advancement of tracking, automation and apps and with
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CRAIG EDITOR-IN-CHIEF email@example.com +44 (0)1454 275 939
firstname.lastname@example.org +44 (0)1454 628 775
KATIE CLIENT MARKETING email@example.com +44 (0)1454 628 771
grow and produce more innovative methods will only grow with them.
DARREN DIGITAL MARKETING
With the Asian markets in mind, Japan has also been at the forefront
MOHIT SOCIAL MEDIA
a steady increase in air, sea, river and road freights, their ability to
of developing innovative locomotives, freight trains, and containers to meet the countries evolving freight and shipping needs. In comparison, the European rail sector has, simply, not been able to compete with the technical standards that they are evolving at, thus leading to calls for â€˜equal market accessâ€™ with both Japan and Hong Kong.
CHRIS INTERNAL MARKETING firstname.lastname@example.org
Market shares will continue to change because of varying regional growth rates, however, due to the technological advances, mainly airborne
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shipping, you can expect to see the share of world air cargo traffic
associated with these two countries rise steadily over the next few years.
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The obvious software and technological changes coming from
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the Asian markets have seen an immediate call to action here at
and search for FORWARDER
Forwarder. Much like the changes over 20 years in Hong Kong,
our directory has evolved. It has grown into its own, self-sustaining
document. This means it makes life that bit easier for you to search
exactly what you need and precisely the information you want.
Craig Headford, Editor-in-Chief, FORWARDER magazine
Freight Media Ltd Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT FORWARDER magazine
rexit's threat to trade... US economic nationalism is a danger to the rules-
BREXIT vs TREXIT
Donald Trump has consistently said he will make US economic decisions
based system which has governed world
as a businessman rather than as a politician. In Trump’s world, trade is a
trade and facilitated the expansion of
zero sum game which means the US should sell more than it buys, not
the logistics and forwarding industries
run huge trade deficits. True to his word, on winning the Presidency he
since the Second World War, writes
was quick to appoint a number of economic nationalists to his team.
Michael King. Mexico, China and NAFTA were the expected trade targets of the Trump
The UK’s latest national election in June
threw a spoke in the wheel marked ‘Brexit’. Prime Minister Theresa
administration. Less than six months into the new Presidency, priorities appear to have changed although not the overall intent of policy.
May had sought a clear electoral mandate for her vague version of ‘hard Brexit’, assumed by most to mean a scorched earth approach
Peter Navarro, Trump’s top trade advisor and a leading advocate of
to withdrawal from the European Union. Instead she received a
unwinding and repatriating the international supply chains on which many
bloody nose from an electorate which failed to warm to her, or to
US multinational companies rely, instead took aim at Germany which he
the Conservative manifesto.
claimed managed the Euro in manner which exploited the US. The Trump government also confirmed that the proposed EU-US Transatlantic Trade
Those in the business of trade have warned repeatedly that a ‘hard’
and Investment Partnership (TTIP), already unpopular in Europe, was dead
withdrawal by the UK from the EU’s customs union and single
in the water. Thus far, Trump has appeared reluctant to fulfil campaign
market would be painful, particularly if the UK left without a trade
threats of a NAFTA withdrawal or the imposition of wholesale, 45 percent
deal with its largest trading partner and was forced to fall back on
import tariffs on China. Instead a slew of investigations has been launched
World Trade Organisation rules.
into specific trades such as steel and aluminium imports using previously unused trade barrier-erection tools. In some cases, the justification for
As Forwarder went to press, the political power of ideologically-driven
import tariff increases is being made on national security grounds.
Tory Eurosceptics was waning and Theresa May’s tenure as Prime Minister seemed certain to be coming to an end. A more consensual,
Such stealth protectionism could quickly lead to retaliation from
less economically disastrous ‘soft Brexit’ strategy was being promoted
trading partners. Less stealthy are the proposed border adjustment
by leaders from across the political spectrum. But none of this changed
tax, a value-added tax levied on imported goods but not exports,
the fact that unless last year’s referendum result is somehow reversed,
and plans to build a wall on the Mexican border.
the UK’s eventual departure from the EU in 2019 will seriously disrupt European trade and send forth economic ripples worldwide.
Yet the most obvious expression of ‘Trumpian’ protectionist economics Yet the impact of Brexit in a global context will be miniscule when
was the US withdrawal from the Trans-Pacific Partnership (TPP). As
compared to the prospect of a continued US pull-back from the
Tami Overby, U.S. Chamber of Commerce senior vice president for
post-World War 2 institutions it largely designed and which have
Asia, recently pointed out, pulling out of a deal which took years to
enabled global trade to flourish in the decades since.
negotiate was both bad for US business and national influence in Asia.
WANT TO KNOW MORE? Further information can be found at mkingassociates.com
As Overby notes, trade within Asia is surging, yet following
US trade deficits have long been a pillar of the current geopolitical
withdrawal from TPP the U.S. is party to only three Free Trade
and trading system which is powered by the ready availability of
Agreements – with Australia, Singapore, and South Korea - in the
the greenback. Should the US continue its retreat from global
APAC region. So while total Asian imports rose three-fold over the
trading structures and seek national advantage above all else then
past 15 years, 'the U.S. share of the pie has dropped dramatically,
this system, which has supported global prosperity and stability for
from 12.2% in 2000 to 6.6% in 2014', said Overby.
decades, could quickly begin to unravel.
What lessons the Trump government will draw from ‘losing’ in Asia
The possibility of a global currency shortage turning markets illiquid
remain to be seen given the President’s penchant for ‘winning’ at all
might seem far-fetched, but multiple economists have already raised
costs. But what is clear is that a US withdrawal is creating a vacuum,
this as a serious possibility and predicted trade wars would quickly
and vacuums tend to be filled.
break out. And, much as it seeks to expand its global influence, China
VACUUMS & LOSERS
Japan and New Zealand, the only countries to have ratified TPP, are
has so far given little indication that it would be willing to roll out the Renminbi as a replacement for the US dollar to ensure the liquidity of markets as the price of superpower status.
now pushing forward with a possible ‘TPP-11’ arrangement— i.e. one without the U.S. There have also been suggestions that China
Resulting trade protectionist conflicts could quickly lead to the rise
could replace the US in TPP.
of regional trading blocs, more populist ‘mini-Trumps’ preaching economic nationalism, or even a return to something like the
Meanwhile, sixteen Asian economies – China, Japan, Korea, Australia,
aggressive zero-sum mercantilism of the 19th Century. And it is
New Zealand, India, and the 10 ASEAN countries – are accelerating
worth remembering that the latter provoked the rapid of spread of
efforts to conclude negotiations on the Regional Comprehensive
colonization in search of captive markets, an upsurge in economic
Economic Partnership (RCEP). Although RCEP is a less ambitious
nationalism and a host of local and regional wars which finally led to
and lower-standard agreement than TPP, both a revised TPP and
World War 1. Nazism and WWII followed.
RCEP are possible pathways toward the longstanding APEC goal of a Free Trade Area of the Asia Pacific (FTAAP). Efforts by China
As Jack Ma, the founder of Alibaba, recently explained, the world needs
to expand its influence and trade network via RCEP in Asia and, in
globalization and trade because the alternatives are terrible. 'Everybody
Eurasia and North Africa, via ‘One Belt, One Road’ (OBOR), are
is concerned about trade wars. If trade stops, war starts,' he added.
viewed by many as having political and military ramifications as well as purely trading objectives.
ECONOMIC NATIONALISM: THE DANGERS
‘Trexit’ has the potential to be far more damaging to world trade (and peace) than any form of Brexit.
The Trump administration’s actions have, so far at least, simply
Michael King, Contributing Editor,
served to diminish US influence overseas and annoy shippers and
forwarders, but they do shine a light on what a policy based on perceived trade winners and losers could lead to. FORWARDER magazine
AMERICAN AIRLINES CARGO OPENS
NEW, EXPANDED LDN PHARMA ROOM A s part of American’s commitment to support the
The newly enlarged CRT room will be of significant value to
expansion of its healthcare and pharmaceutical services,
customers moving specialist pharma traffic between Europe
American Airlines Cargo has announced the opening of
and the U.S. As the second largest carrier from LHR across
a new Controlled Room Temperature (CRT) facility at its London
the Atlantic, American offers up to 20 daily departures to
Heathrow (LHR) cargo center. The new room is 1,700 square feet
the United States, including two daily flights between LHR
(160 square meters), and is a testament to the airline’s dedication
and Philadelphia (PHL), home to American’s industry leading
to temperature-controlled healthcare shipments.
25,000 square-foot pharmaceutical facility.
The new CRT can accommodate up to 16 times more standard euro skid pallets at one time than the previous room, providing airline customers with greater capacity when it comes to moving temperature-sensitive healthcare freight to and from LHR. Both inbound and outbound logistics companies supporting American's ExpediteTC service will utilize the new CRT room. It is a fully monitored and alarmed facility, where the standard operating temperature will be set to maintain passive products at +59°F to +77°F (+15°C to +25°C). Euro Scan software is used to monitor precise temperatures within the facility, which will provide real-time information to the American operations team, and will be used for reporting purposes. This is a tremendous service enhancement for our European customers. This new, far larger facility, can meet their needs even more effectively now and in the future. And this will be further improved when our COL +2°C to +8°C (+35°F to +46°F) storage for pharma products comes on stream later this summer. Andy Cornwell, Regional Sales Manager Northern Europe, AAC
ANTONOV APPOINTS SALES AGENT IN AUSTRALIA AS PART OF ONGOING EXPANSION
NTONOV Airlines has appointed Air Cargo Partners
We are excited to be continuing to expand globally with new
Worldwide (ACP) as its General Sales Agent (GSA)
representation in Australia, following the recent establishment of our
office in the United Kingdom and appointment of our GSA in Japan. We will be making further announcements regarding more new offices.
The GSA representation, part of ongoing expansion for the heavy
Oleg Orlov, Vice President, ANTONOV Airlines
lift, super-heavy lift, and project cargo specialist, will be managed by Ken Lyons, Sales and Development Manager, ACP Worldwide.
ACP Worldwide’s team of over twenty five airline cargo professionals has over twenty years’ experience in the Australian and New
ACP Worldwide has five offices in the region comprising Melbourne,
Sydney, Perth, Brisbane and an office in Auckland. We were appointed to provide a competitive local sales and service ANTONOV operates a fleet of seven AN-124-100 freighters, with
value proposition to major industry segments engaging with heavy
a payload of up to 150 tonnes, in addition to the 60 tonnes payload
lift projects across a wide range of sectors. In addition to securing
AN-22 and the AN-225, which is the largest aircraft in the world,
new business, we will maintain effective communication in support of
with a payload of 250 tonnes.
ANTONOV Airlines’ regular aircraft market updates, and distribute information on fleet availability in the region, including special offers and
We recognise the strong project cargo
backloads. We look forward to bringing our regional expertise to further
nature of the Australian market, ranging
complement ANTONOV Airline’s international market presence.
from oil and gas to mining and other
Ken Lyons, Sales and Development Manager, ACP Worldwide
industrial sectors, and appointed a GSA to bring our expertise right to the doorstep
ACP Worldwide specialises in a variety of industries, including oil and
of these key industries. ACP Worldwide
gas, mining, construction, automotive, pharmaceuticals, technology
was chosen as the Australian GSA for
ANTONOV Airlines due to its ten years’ experience of working in the heavy lift
The Kyiv, Ukraine-headquartered carrier recently announced
industry and its extensive experience in
it is working with Ukrainian and western suppliers for its fleet
dealing with AN-124s. They have supported
modernisation programme, and will establish a presence in the USA
us on a number of occasions in the past and
and Hong Kong.
have put forward a compelling plan to take us forward in the Australian market.
ANTONOV Company designs, develops, manufactures and
Martin Griffiths, Commercial Manager,
maintains the AN freighters.
ANTONOV Airlines UK FORWARDER magazine
RS A E Y 10
World-wide shipping of cars, trucks, trailers, all other wheeled / tracked rolling cargo and oversized Static. NMT International Shipping UK Ltd. 17a City Commerce Centre - Marsh Lane - Southampton - SO14 3EW - United Kingdom P +44 (0) 2380 236313 E email@example.com W www.nmtshipping.com FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at www.allseasglobal.com
NEW JV COMPANY ALLSEAS PROJECT SOLUTIONS TO
SERVE BOOMING INDIAN MARKET I ndia is on the fast track in terms of growth, consumer demand
Allseas Project Solutions has the experience and expertise to
and cargo flows – the Indian government is taking every possible
provide tailor-made solutions to customers and offer single window
step to simplify business processes, and the focus is on the
services – whether it be port to port, port to door or door to door,
manufacturing sector under the ‘Make in India’ programme. As a
there is a need to combine knowledge of the domestic market with
result, there are significant new opportunities in logistics, including
global expertise to offer efficient solutions.
that of project related movements. However, for those not familiar
with the processes, shipping goods to and from this booming market
The Seamless team has more than three decades of experience in the
isn’t always straightforward.
freight forwarding business and is very well recognised and respected in the local market, with strong contacts with reliable service providers.
In response to the growing demand for expert support and logistics services, UK-based Allseas Global Logistics and Mumbai-based Seamless Projects have created a new joint venture company, Allseas
Moreover, the senior management is highly active and visible on various forums in freight forwarding and the shipping industry.
Project Solutions. Indian customers will benefit from the experience, expertise This unique partnership is based in Mumbai and is poised to expand,
and global network of partners and contacts that Allseas brings
with plans for offices at gateway ports such as Mundra, Chennai and
to the new company, says Upadhyaya.
other strategic locations.
total logistics solutions – and exporters from the UK and other
Together, we will offer
parts of the world, who are supplying to Indian importers, can now Pradip Upadhyaya, who is heading up Allseas Project Solutions, has
be assured of a dedicated professional service in India and a local
more than 35 years’ experience in the shipping and logistics industry
expertise in terms of documentation, Customs clearance and last-
and is in no doubt as to the advantages that the new company will
mile services. And similarly, Indian exporters will benefit.
offer shippers to and from India. In the changing global economic scenario, India is a country to focus on, he says.
Both partners in the new company are strong in their own right, he points out. Allseas Project Solutions will handle the full range of cargoes, including containers, general cargo and heavy lift/project cargoes.
GLOBAL BUSINESS OPERATIONS SPECIALIST COMPETITIVE SALARY WORLDWIDE – WITH EXTENSIVE INTERNATIONAL TRAVEL
You will be responsible for ensuring global operational procedures are implemented and maintained globally by standardising and continually improving the operational processes and documentation. G4S International Logistics (G4Si) are innovators in global and domestic secure transport solutions and we strive on unpredictable challenges faced on a daily basis to meet our client’s needs. Specialising in door to door secure transportation, insurance, third party logistics, inventory/storage services and risk mitigation we are well known in the industry for our integrity and consultative approach. To succeed you will have experience in the logistics or freight industry, as well as experience in a continuous improvement environment with responsibility for creating S.O.Ps. Experience of Cargowise is highly desirable and additional languages such as Spanish and Mandarin would be an advantage. The ability to travel globally is essential. To find out more and to apply please send your CV to firstname.lastname@example.org Closing date: 1st September 2017.
Opportunities are plenty. Specialised logistics services are now in great demand in India. Similarly, bilateral trade with various partner countries
Allseas Project Solutions, India has just completed its first
is on the rise. Infrastructure, power, heavy engineering and the medical
major project, the transportation of two sets of 30-metre
sector will be major contributors to the growth of our economy.
wind turbine blades from India to the UK. These were crated and loaded onboard eight flat racks for shipment on
India is a massive market and is following the same route as China in
a container vessel out of Mundra.
terms of growth as a mass manufacturer of consumables. This similarity is also extended to an enormous consumer market. Allseas Global Logistics
India is producing a large number of wind turbine blades, says
has experience of exporting to India and, through its sister company
DKT Allseas, represents the National Shipping Corporation of India (SCI).
of this type. The ‘Smart Cities’ initiative by the Government
Setting up our new company is the logical next step in a market that we are
of India simultaneously in different parts of the country also
already serving and important for us. We have worked through partners
provides new opportunities for the services we offer.
We look forward to more assignments
in India before, but now we will have own freight forwarding offices locally to handle both the destination and origin side of shipments. We want to be closer locally to suppliers in order to handle export consignments to the UK and Europe. Operationally, Allseas Project Solutions will give our customers an end-to-end service, all by ourselves. Bryn Atherton, UK Sales Manager, Allseas Global Logistics FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at www.dimerco.com
DIMERCO TAKES DYNAMIC APPROACH TO
OVERSIZE FREIGHT PROJECT
imerco has demonstrated its flexibility and creative thinking
extensive planning to achieve the aim of fewer containers filled to
to pull off a major freight project transporting over-sized
maximum capacity by layering between 6 and 7 pipe spools in each of
cargo for a leading utility provider based in the Middle East.
the packing cases. All logistics were carefully mapped taking account of the location of the warehouses and terminals ensuring their close
Dimerco used its connections to minimize freight size and decrease
proximity to the trucking carriers.
the total cost of logistics to deliver shipments of pipe spools, destined for the Water Security Mega Reservoirs Project, achieving
The end result was the delivery of the project on time and within
a cost saving on ocean freight of around 9%.
budget and a very happy customer. Commenting on its dynamic approach to the project, Mr. Eric Roh, Ocean Freight Director of
The first step was sub-contracting with a packing company to solve
Dimerco Express (Korea) Corp. said:
the issue of boxing up pipe spools of differing sizes into 159 wooden cases with a total weight of 760,000kg and size of 4,300m3.
Our mission is to achieve results for our customers using our professionalism, teamwork and flexibility to respond to and solve
The cargo was then secured in the containers by a specialist lashing and
any arising issues. Our considerable experience in logistics planning
tally company and delivered to the container yard. Having negotiated
enables us to make smart decisions such as opting for a container
a space guarantee with empty space supplement on 40’ Super Rack
carrier rather than a bulk handling vessel; as the former has a
(SR) containers, which are larger and scarcer than 40’ Flat Rack (FR)
more regular schedule and guarantees to deliver the consignment
containers, Dimerco split the cargo between 2 shipping lines with
on time. As well as being keen negotiators and securing optimum
different targeted schedules in order to meet the customer’s budgets.
freight costs, we were also able to make additional savings by selecting 40’ SR over 40’ FR. We always look to improve our
Once loaded, the vessels followed a route from South Korea to the
services and are fully aware of the growth of the cross-border
Middle East. At every stage, the carrier’s status and schedule had
freight train route but know that for shipments to Middle East, the
to be minutely monitored to ensure success for the end customer.
container ship option is still the best. Having successfully handled another significant project, Dimerco has again fulfilled its vision to
Executing this highly complex cargo project relied heavily on
“be the most competitive global transportation & logistics service
Dimerco’s expertise, long-term relationships with carriers and
provider, integrator and consultant.
uropa Air & Sea, a dedicated division of ambitious logistics
The move to our new premises has been essential in supporting
operator, Europa Worldwide Group, is celebrating record
our ambition to expand our overseas operation. It’s location and
breaking growth in its Hong Kong office which has been
status have provided the ideal market place for sales and we have
helped by the ongoing growth of e-commerce across Asia.
seen a fantastic year of unprecedented growth, with more forecast this year. Asia’s reputation as the fastest growing e-commerce centre
Europa, which is celebrating its 50th anniversary this year, has had
in the world has undoubtedly helped to expand our portfolio and
an office in Hong Kong since 2009. It has since continued to grow
build our client base in sectors such as retail and manufacturing.
in the region through investment and expansion, and has forecasted
We have also been able to develop our relationships with existing
a volume growth of 10-15 per cent in 2017. This success has been
customers, some of which we have been working closely with for
helped by a recent explosion in e-commerce in Asia, with the
as long as eight years.
continent accounting for 40 per cent of global e-commerce sales
Carmen Tsang, General Manager of Air & Sea in Hong Kong, Europa
in Q1 of this year. These fantastic growth figures are a testament to the way our Europa’s presence in Hong Kong, coupled with its market leading
Hong Kong team has embraced the changing face of global trade.
European road freight product allow customers to consolidate
Online sales are booming and with that comes a greater demand for
in China, ship directly to the UK where on arrival the cargo can
overseas air and sea services – the new office has further enhanced
be handled and split in Europa’s Heathrow facility before being
our abilities to deliver for this in the most efficient way possible.
distributed nationally and internationally.
The future looks incredibly bright for our operations in Asia and we look forward to strengthening our presence in Hong Kong and
This year also marks the second anniversary of the team’s office
the wider region.
move to the prestigious Metroplaza Towers in 2015, which has
Angus Hind, Director of Air & Sea, Europa
provided Europa with easy access to both container terminals and the airport, allowing it to capitalise on Hong Kong as one of the
Europa is a member of the FETA Freight Systems International
world’s top air and sea freight destination.
Network (FFSI), a global agent network of companies offering the full spectrum of transport services.
As well as strengthening their existing export accounts with longstanding customers, Europa are now looking to expand their sales
As well as its successful air & sea division, Europa Worldwide Group,
operation in Asia by recruiting two new sales team members to
which is celebrating its 50th anniversary this year, also provides
build its inbound traffic.
specialist road, warehouse and showfreight services.
DRIVES SUCCESS FOR EUROPA’S HONG KONG TEAM
DP WORLD LONDON GATEWAY
SECURES MSC SERVICE
FURTHER BROADENING ITS GLOBAL CONNECTIVITY
SC’s West Africa Service has started calling at DP World
This move follows the reconfiguration of our West African
London Gateway. MSC Sabrina was the first vessel to
services and we have decided, as we aim to continue to
call at the UK’s most integrated logistics facility on the
deliver the highest level of service to our customers, that
reconfigured service, on Tuesday, June, 27th.
our UK call to West Africa will now load from DP World London Gateway. This will enable us to offer market-leading,
The West Africa Service provides a fast link for shippers between the
direct transits and enhance our nationwide coverage whilst
UK & Northern Europe and Senegal, Ivory Coast and Nigeria, with
improving our London and South-East services.
transit times of under 22 days to ports-of-call in those countries,
Michael Collins, UK Commercial Director, MSC
including Dakar, Abidjan, Lagos, Tema. DP World London Gateway Port now has 15 weekly services calling into the terminal, with direct, deep-sea access available to and from more of the world’s locations than any other UK container port. We’re delighted that MSC has chosen DP World London Gateway as the port-of-choice for the West Africa Service’s UK call, opening up a new trade-route out of our state-of-the-art logistics facility. Shippers using this MSC service to export to West Africa can be assured of the very best in port service, with access to our Where’s My Container application, class-leading resilience and reliability and use of the very best port technology, all of which ensure we’re well placed to offer greater speed, visibility and improved supply chain certainty. James Leeson, Head of Port Commercial, DP World London Gateway
INDUSTRY NEWS MOVE IT LIKE... ASK THE EXPERTS REGIONAL FOCUS FORWARD LAW READ FORWARDER
WANT TO KNOW MORE? Further information can be found at europa-worldwide.com
EUROPA ROAD DARTFORD TEAM
ON THE ROAD TO SUCCESS T he Dartford branch of Europa Road, a division of ambitious
LeoRoad includes real time operation monitoring of shipments,
independent logistics business Europa Worldwide Group, is
discrepancy management, workflow management, and proactive
reporting a record-breaking start to 2017 with consignment
customer and partner daily reporting.
growth increasing by 16 per cent compared to quarter one last year.
LeoRoad has transformed our sales operation,
This success coincides with Europa’s 50th birthday celebration and
enabling us to be completely transparent with our customers about
also with the second anniversary of it’s move to its 1hub facility in
the progress of their shipments. Although we are dealing with
Dartford. The opening of the £30 million 26,368m2 site greatly
more freight, we are physically handling it much less, which greatly
enhanced Europa’s road services, enabling the team to operate
minimises the risk of damage to goods. We are currently dealing
more effectively and to achieve double digit growth throughout the
with 40 per cent more freight than three years ago and that looks to
network for the past two years.
increase even further as LeoRoad continues to work hard for us.
Europa’s 1hub facility has done what it was forecast to do; not
As well as this boost in consignments, the Dartford Road team has
only has it increased our ability to handle more business in terms
achieved an 18 per cent increase in revenue in quarter one of 2017
of obvious volume, but it also allows us to handle individual items
compared to last year. The team of 22 have seen particular growth
more efficiently. Our service portfolio has grown significantly with
in the automotive and fashion sectors.
the inclusion new daily direct services and additional departures on some existing routes.
These impressive developments mean that the team is looking to
Paul Melanaphy, Branch Manager, Europa Road Dartford
expand and has recently recruited a new Senior Account Manager, with plans for two more in the coming months.
The effectiveness of 1hub’s simple centralising concept, meaning all of Europa Road’s 11 branches trunk directly into one site, has been
We’ve enjoyed brilliant progress over the past
further enhanced by the introduction of LeoRoad last summer, the
two years and introducing new talent into our team will be key to
first phase of Europa’s bespoke £1.7m IT investment, Leonardo.
keeping up this success. It’s great to be able to expand our team at this rate and to welcome them to a fresh approach and working environment Our plan is to continue this rate of consignment
growth whilst strengthening our European partner network to help
Europa Worldwide Group employs 600 people across 12 sites
Europa’s Road division in its ambition to become the market leader
in the UK plus Hong Kong and is represented in 100 countries.
for the distribution of goods between the UK and Europe by 2018.
The company is currently averaging 25 per cent growth across all
Our team is stronger than ever and we look forward to expanding
divisions, with turnover recently breaking the £100m turnover mark,
even further in the coming months.
which is set to increase to £116m for 2016/17.
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With organically grown data built up over the last 10 years and over 25 consultants updating records of freight forwarders, shippers, supply chain and logistics departments worldwide, our data is unrivalled. We can run campaigns by geographical region or by vertical market.
Internal and external communications. Newsletter production as well as content writing as required. Newsletters are an excellent way to increase client awareness of new services and keep employees fully engaged.
Our Postal Mailshot data is the cleanest in the industry. We can produce postal mailshots in exactly the same format as our eShot campaigns. As with our digital marketing we are able to target geographical regions or verticals according to your requirements.
PAF Finder is a new section being added to FORWARDER magazine where you can talk about your Partners, Agents and Franchise (PAF) agreements. It will include promotional editorial and a section where you can advertise for a new partner, agent or franchise.
The FORWARDER Directory is a listing of freight forwarding companies, shipping lines, airlines, etc. The Directory has recently been redesigned to include all of the countries in each issue and to be a persistent, ever-evolving resource.
FORWARDERmagazine.com is the magazine, advertising space and Directory online. We offer a daily posting service straight to the site that gets shared across the whole of the Freight Media social platform including Freightabase, LinkedIn Facebook and Twitter.
CONTACT US: KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771 FORWARDER magazine June 2017 20
FREIGHTMEDIA PROVIDES AN OUTSOURCED MARKETING SOLUTION FOR THE FREIGHT INDUSTRY
Significant front-cover exposure and 6-page Q&A in FORWARDER magazine about you and your company. Designed for the forwarder that wants to stand out from the competition and for use when presenting your services to clients. Includes a separate PDF booklet.
A two- or four-page spread in FORWARDER magazine ideal for anyone aiming to promote a new facility. As with ‘Move it Like…’ we can produce a handout that your sales team can use for client meetings and marketing campaigns.
An excellent way of promoting new services, new recruits or any exciting projects that you may have coming up. Over the next 12 months we will be covering various topics around UK regions, international trade lanes and vertical markets.
Our team of social media experts will post regular articles to increase brand awareness and exposure. Most of our clients are too busy moving freight to get caught up in perfecting their social media presence. We will take it off your hands.
Your website is your shop front and you only get one chance to make a first impression. We are here to ensure it’s an excellent one. Our digital marketing and design team will work with start-ups, SMEs or top-25 forwarders to forge their online presence.
Forwardingjobs.com is the leading job board for the Freight Forwarding Industry. If you are recruiting on a regular basis we can offer a range of services depending on your requirements and vacancies are included in the recruitment section of FORWARDER.
WWW.FREIGHT-MEDIA.COM 21 FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at www.kerrylogistics.com
KERRY LOGISTICS LAUNCHES
NEW LCL RAIL FREIGHT SERVICE
TO STRENGTHEN OVERLAND CONNECTION BETWEEN EUROPE & CHINA
erry Logistics Network Limited has announced the launch
route for cargoes from industrial freight, down to smaller e-commerce
of its weekly scheduled Less Than Container Load (LCL)
commodities. Acting as the consolidator ourselves allows us to offer
rail freight service between Duisburg, Germany and
shorter lead times, moving each shipment faster than if we had to wait
Shanghai via the Yiwu terminal in the Yangtze River Delta, China,
for a full container from each customer, who can monitor their cargo
using its own consolidation containers.
along the route via online track and trace. We can be more reactive to our customers’ rapidly evolving needs,
This additional service option for east- and westbound shipments
Thomas Blank, Managing Director Europe, Kerry Logistics
enhances Kerry Logistics’ existing Full Container Load (FCL) and LCL services, offering a transit time of 16 days for westbound cargo,
The announcement of the new service comes just two weeks after
and 21 days eastbound.
the investment in Globalink Logistics DWC LLC, a freight forwarding group headquartered in Dubai, UAE, with operations spanning
Shipments have already been successfully moved using the new
across the Commonwealth of Independent States. The partnership
service, which offers weekly departures on Friday eastbound and
significantly increases Kerry Logistics’ presence and capabilities across
Central Asia on its overland network connecting Europe and China.
The rail freight solution is part of Kerry Logistics’ end-to-end freight
In April, Kerry Logistics made London the 15th European city to
management service, which provides an unrivalled range of upstream
be added to its China–Europe rail network under China’s Belt and
services, including storage, quality control, assembly, and reworking
Road Initiative, and inaugurated the first eastbound rail freight from
in addition to the pre-carriage and delivery to final destination.
London to Yiwu in Eastern China. The Company became the market pioneer with the first ever westbound rail freight being sent off in
Our proven track record and unparalleled service network in Asia, together with our local expertise throughout Europe, promise that we can now offer our customers a flexible, cost-effective solution on this
August 2016, from Yiwu to Madrid, Spain.
aritime Transport Ltd (Maritime), a leading container
In an honest review of the new vehicle, based on it’s performance,
transport and distribution operator, has invested in
comfort and standard of equipment, Maritime Driver Trainer, Steve
Scania’s Next Generation truck, trialling its efficiency,
Smith, provided some feedback:
sustainability, driver comfort and overall performance. Driving a mixture of motorways, dual carriageways, single
Following John Williams’ acquisition of the business back in 2001,
carriageways and side roads, the first thing I noticed was how quiet
Scania and their vehicles have been an integral part of Maritime. As
the engine is. It still has the Scania trade mark low revving, high torque
a result of Maritime’s year on year growth for the past 16 years,
engine but there was little wind noise whilst driving on motorways.
purchasing a Scania has become the norm, and this year has been
The torque coming out of the 450 and 500hp engines at 950 revs is
no exception with a purchase of over 100 new Scania trucks, which
virtually the same at 1,400 revs ensuring the engine gives a smooth
includes five of the Next Generation vehicle following its release in
increase in road speed and uses as little fuel as possible. The gear box
has been improved significantly, giving a near seamless gear change as the vehicle increases speed and the deep windscreen and new style mirrors
All five of our Next Generation Scania’s have now arrived and
offer good all round vision. These features, combined with some of
been integrated onto our fleet. Of the five Next Generation vehicles,
the vehicles nifty new fittings, including a larger bed, pull out table for
three are the R450 and two are the S500. We’ve based them at
mealtimes and an immensely improved drivers seat, meant I found the
several of our depot locations and each of our Driver Trainers, for
Scania R450 to be a lovely drive that ticks a lot of the boxes.
those locations, has received specialist training on the new vehicle
Steve Smith, Driver Trainer, Maritime
to ensure we maximise their potential whilst they’re on fleet. Stuart Wardlaw, Fleet Director, Maritime
Whilst developing our Next Generation Vehicles, we’ve had the future in mind every step of the way. We share a belief with Maritime
With a fleet of over 1,000 vehicles, spread across 27 strategically
that sustainability is essential in business, along with performance
placed locations throughout the UK, fuel efficiency, driver comfort
and efficiency and so we’ve tried to encompass this in our new
and safety are vital when introducing new models. With Maritime’s
generation trucks. We were delighted when Maritime placed their
commitment to sustainability, along with Scania’s investment in
order earlier this year and their iconic blue and white livery looks
increased fuel efficiency, the Next Generation Scania has so far been
fantastic on the Next Generation Scania.
a welcomed addition to their ever-growing fleet.
Kevin Lanksford, Fleet & Specialist Vehicles Sales Director, Scania
THE NEXT GENERATION
WANT TO KNOW MORE? Further information can be found at marinetraffic.com
MARINETRAFFIC JOINS NEW IMO-LED INITIATIVE TO
SUPPORT ENERGY EFFICIENT SHIPPING
lobal ship tracking intelligence company MarineTraffic
13 companies have so far signed up to launch the GIA, under the
has become a founding member of the International
auspices of the GloMEEP project, a Global Environment Facility
Maritime Organization (IMO) suppor ted Global
(GEF)-United Nations Development Program (UNDP)-IMO project.
Industry Alliance (GIA). Together, the GIA partners will collectively identify and develop
GIA, launched yesterday (29 June 2017) at IMO's London
innovative solutions to address common barriers and promote the
headquarters, is an alliance made of 13 leading shipowners and
uptake of energy efficiency technologies and operational measures.
operators, classification societies, engine and machinery builders
Activities likely to be undertaken by or promoted by the alliance
and other technology providers to support shipping and its related
will include: research and development; industry fora to encourage
industries towards a low-carbon future. The alliance will be working
global industry dialogue; and the implementation of capacity building
to support the implementation of energy efficiency measures for
and information exchange activities.
shipping to reduce greenhouse gas emissions. The founding GIA members are: As a provider of independent, reliable and comprehensive data
ABB Engineering (Shanghai) Ltd., DNV GL SE, MarineTraffic, Lloyd's
on vessel movements, MarineTraffic is proud to be playing its part in
Register EMEA, MSC Mediterranean Shipping Company S.A.,
supporting the shipping industry's drive towards a cleaner and more
Ricardo UK Ltd, Royal Caribbean Cruises Ltd, Shell International
efficient future. We are passionate believers in the huge changes which
Trading and Shipping Company Limited, Silverstream Technologies,
transparency and big data can help deliver across the shipping industry.
Stena AB, WĂ¤rtsilĂ¤ Corporation, Total Marine Fuels Pte Ltd, and
Argyris Stasinakis, MarineTraffic Partner
Winterthur Gas & Diesel Ltd.
uxembourg, 30 June 2017 – Cargolux Airlines adds Atlanta
In addition, Cargolux connects Zhengzhou and Chicago with direct
to its destinations served from Zhengzhou, China (CGO).
flights on Tuesdays, Thursdays and Fridays.
The North American city becomes the second destination,
after Chicago, to receive direct connections to and from Cargolux’s
The two additional China – USA services cement Cargolux’s strong
position in China and on transpacific trade lanes. Demand on Cargolux’s Zhengzhou flights is exceptionally strong, fuelled in part
Effective 30 June, Cargolux introduces its first commercial service
by growth in e-commerce. Demand from Asia to the Americas is
from CGO to Atlanta, in combination with Chicago, on its flight
also boosted by growing markets in Brazil and Mexico that are mainly
CV9765 that originates and ends in Luxembourg. The flight departs
served via North America.
CGO on Sundays 8.45 a.m. and arrives in Atlanta on 12.50 p.m. (all times local). On the westbound lane, CV7856 leaves Atlanta on
With the new flights, Cargolux is able to offer additional capacity to
Sundays at 2.50 p.m. and arrives in Zhengzhou at 9.15 p.m. A second
and from China and give shippers in the United States more reliable
new service from Zhengzhou to Atlanta is inaugurated on 4 July as
and fast connections to Chinese producers and consumers.
flight CV9793, leaving from CGO on Wednesdays at 7.15 a.m. with arrival in Atlanta at 2.30 p.m.
CARGOLUX EXPANDS SERVICE BETWEEN CHINA & THE UNITED STATES FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at www.traffixuk.com
TRAFFIX LIGHTS THE WAY AHEAD WITH INNOVATIVE, BEVAN-BODIED DROPSIDERS
he UK’s leading temporary traffic and event management
The addition of the tail-lift meant there was no longer room for arrow
specialist is now running the first of a new generation of
boards and light bars, a challenge which Bevan overcame by fitting two
dropside vehicles built by Bevan Specialist Products.
pairs of strobe lights in recesses at the tops of the specially designed tail-lift pillars. The result: even more illumination than before.
Twelve are already in service with West Midlands-based Traffix, while the fast-growing operator has a further 32, including a couple
Other features – also deployed on previous vehicles – include Bevan’s
with crew cabs, on order. All are based on 3.5-tonne Vauxhall
patented Safe-T-Drop system, which is designed to eliminate any
risk of a fall from height by operatives working on the vehicle bed. The impact-resistant Safe-T-Drop rails can be easily folded away for
The Bevan Group’s commitment to ongoing product development and
loading and unloading. Raising the dropsides is also quick and simple;
innovation is evident in the specification of the new vehicles, which it
they can only be closed with the Safe-T-Drop rails in place, ensuring
designed in close partnership with Traffix Operations Director Derek
correct use of the rails at all times.
Vinning, and with Vauxhall Fleet Manager Amy Parker. Traffix operates from a head office in Solihull, a depot in the Significantly, they are the first Traffix dropsiders to be fitted with tail-
Nottinghamshire village of Newton, and another, recently opened, in
lifts – 500 kg column units by DEL, with maximum-width platforms
Telford. It supplies equipment for pedestrian walkways, contraflow
fabricated from mesh to reduce drag while on the move.
systems, and road works. Pledged always to “go the extra mile” for its customers, Traffix offers a comprehensive service, ranging from
Traffix had been using trailers to transport its portable traffic light
design and consultancy, through to implementation and maintenance.
systems. However, by utilising the more efficient V-groove side raves introduced in place of the previous floor-fixed lashing rings, Bevan
Derek Vinning is responsible for a fleet of 110 trucks and vans, the
has developed a bespoke, stainless steel racking system in which,
vast majority of which are 3.5-tonne dropsiders. Traffix had been
having been locked into place, the light posts can be carried vertically
relying on the former Stag Bodies, in Stone, Staffordshire, to build
on the vehicle bed.
its vehicles, prior to that company’s acquisition by the Bevan
Group in 2015. Re-launched as Bevan Specialist Products, the
what will and won’t work, and make their own recommendations.
business relocated recently to Wednesbury, West Midlands, a stone’s throw from the Bevan Group’s new headquarters.
We’ve gradually been able to shed weight, moved from traditional bulbs and halogen lighting to more effective flashing LEDs, and
Traffix has been buying Vauxhalls since it switched from its previous
now fit Safe-T-Drop as standard – it’s a fantastic system and very
brand of chassis in 2013 – the 130 hp Movano has been a big success,
reassuring, because unlike conventional, removable side rail bars, it’s
thanks to its combination of light weight and reliability. The operator
impossible for an operative to forget to use it.
chooses the longest, L4 variant, with optional extendable/long arm door mirrors.
The new tail-lifts are also safer for the guys than the trailers we were using before. The lockable housing on Bevan’s racking is totally
Derek Vinning comments:
I’ve worked with a few traffic
secure and the fact that the traffic light posts are now carried on
management vehicle bodybuilders over the years and there’s
the vehcle itself means we can deploy our equipment more quickly,
no doubt in my mind that when it comes to product quality and
a particular benefit when we’re responding to a call from the
workmanship Bevan is far superior to any of them.
We work closely together to evolve the design and specification of
There are other companies out there using tail-lifts, but none with
our dropsiders. It’s very much a two-way process – we don’t pretend
a vehicle that rivals the design of ours. When it comes to traffic
to know everything but will make suggestions and observations
management, I confidently believe this is as good as it gets.
based on our experience of doing the job, and Bevan then tell us
Derek Vinning, Operations Director, Traffix
Talk to us about your phone system firstname.lastname@example.org FORWARDER readers quote EXPERT50 for additional discounts
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WANT TO KNOW MORE? Further information can be found at www.ccwells.co.uk
t’s a regime that few would envy, but for fruit and vegetable
The truck has a steering rear axle for enhanced manoeuvrability;
merchant Steve Pegrum the nightly journey from Norfolk
unusually for an LnR variant with low frame height, this has been
to London’s New Covent Garden Market has become
engineered by Mercedes-Benz so that it can also be lifted when
a lot more enjoyable since the arrival of his company’s new
running light, allowing the operator to reduce tyre wear.
Mercedes-Benz 26-tonner. Smartly finished with colour-coded bumpers and door mirror covers, an
Mr Pegrum is a Senior Director at Dereham-based CC Wells,
air management kit and alloy wheels, the Antos is proving impressively
a family-owned supplier and retailer of top-quality produce for the
fuel-efficient while making day-time collections from growers in
last 35 years. A successor to its two previous
Lincolnshire, and on its nightly runs through East Anglia and into London.
Mercedes-Benz trucks, both 18-tonne models, the low-riding Antos
Mr Pegrum and his driver Paulius Kuizinas undertake the 220-mile
2536 LnR ENA arrived via the Norwich branch of Dealer Orwell
round trip to the capital five times a week. They leave at 6pm,
Truck & Van, and is the subject of a CharterWay contract hire
stopping off regularly at Shouldham Thorpe, near Downham Market,
agreement from Mercedes-Benz Financial Services.
to pick up herbs and salad leaves, and making other collections along the way, before reaching their destination at around 9.30pm.
The six-wheeler is fitted with an insulated curtainside body and Thermo King refrigeration unit, while the advanced six-cylinder
Then comes the hustle and bustle of the UK’s biggest and busiest
engine transmits its 265 kW (360 hp) output to the road via a
fruit, vegetable and flower market – while his colleague distributes
smooth Mercedes PowerShift 3 automated gearbox. Not only does
to different stands the produce they have brought with them, Mr
full air suspension ensure a comfortable ride, but it also helps to
Pegrum concentrates on buying the finest fruit and vegetables at
protect fruit and vegetables from transit damage.
the best prices.
FRUIT & VEG MERCHANT ADOPTS A FRESH APPROACH WITH LOW-HEIGHT MERCEDES-BENZ ANTOS 30
It can get quite hectic down there, with plenty of activity crammed
Mr Pegrum works alongside son Darren, the company’s
into a relatively short period of time. But I’m nearly 60 now, and I’ve
Sales & Warehouse Manager, and daughter Siobhan, a
been doing this job for many years, so I take it all in my stride.
Sales Assistant. The Antos is its only truck to wear a three-pointed star, though the two Sprinter vans it uses
Not until 4am do the pair head for home. Mr Pegrum is glad that
for smaller and urgent collections and deliveries were
he specified the truck’s ClassicSpace M-Cab with optional Comfort
also supplied by Orwell Truck & Van.
seats for the passenger as well as the driver, as he invariably takes the opportunity to grab some well-earned ‘shut-eye’ on the trip back to Norfolk.
Mercedes-Benz certainly builds a superior product but after sales support is every bit as important to me. Our Antos is a very unusual vehicle. In the event that it went
The Antos is a beautiful piece of kit, and a fantastic-looking mobile
down we’d find it virtually impossible to hire a replacement,
advertisement for our business. It’s comfortable, economical, and
refrigerated curtainsider. It is crucial, therefore, that we
handles brilliantly, as well as offering the extra space and capacity
avoid unplanned downtime. Experience with our previous
we badly needed. We’re carrying more and more product for other
Mercedes-Benz trucks, and with our Sprinter vans, has
people these days, and the 26-tonner’s payload allowance ensures
confirmed that Orwell’s service is second-to-none. They
we’re always well within legal limits.
do everything well. Truck Sales Executive Tony Simmons will always go the extra mile, while the workshop team
CC Wells supplies fruit and vegetables on a wholesale basis to
appreciate that when a vehicle’s not on the road it’s costing
schools, colleges, shops, cafés, restaurants and other caterers, and
its owner money, so can always be relied upon to do
sells direct to the public five days a week at markets across Norfolk.
whatever it takes to keep us moving. FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at www.bifa.org
DO YOU HAVE THE RIGHT RECIPE FOR A
BIFA FREIGHT SERVICE AWARD? T he British International Freight Association - www.bifa.org
For 2017 the entry process has been simplified and all categories
– has added a culinary touch to its annual Freight Service
are now completely free to enter. The deadline for entries is
Awards event as this year's competition opens for entries.
BIFA's Director General, Robert Keen has revealed that the celebrity
Sponsored by a number of blue chip companies, each of the ten
host for the awards ceremony in January 2018 will be entrepreneur
award categories is recognised as very prestigious and winning an
and musician Levi Roots.
award has become more coveted year-on-year.
I am often asked for the secret ingredients that constitute the
The awards ceremony luncheon is an annual event on the industry
recipe for success for any company looking to win one of our awards.
calendar. This event will take place on Thursday, January 18th next
So it seemed appropriate to invite someone who chose to sing his
year and will provide a valuable opportunity for the 500 or more
way to success to win financial backing for the launch of his 'Reggae
attendees to acknowledge the winners as well as network with
Reggae Caribbean' sauce in the BBC's Dragons' Den competition.
people from within the industry.
We ask for submissions that detail a relevant service or project such as a specific case study, the development of a new service for
The awards are an important part of BIFA’s mission to encourage
a particular customer, or a more generic example of good practice.
our members in their pursuit of improved standards and excellence
The ingredients should include examples of innovative ideas; service
within the logistics and supply chain industry. Levi Roots is a classic
enhancements; as well as customer and company benefits. And like
example of someone who has used an award to go on to achieve
the end result of any decent recipe, presentation counts for a lot.
even more successes, and I would hope that any of the winners of
Robert Keen, Director General, BIFA
our awards would see the same results.
Now in their 29th year, BIFA’s Freight Service Awards are open to all members of the trade association, which represents UK companies engaged in the international movement of freight by all modes of transport.
he partnership with Vos Logistics’ client Pipelife is
At Pipelife we are going to great lengths in order to be a
flourishing. 1,5 years down the road of having taken over all
trendsetter in the area of sustainability. We are always on the
of their transport operations, Vos Logistics has added two
lookout for innovations in technology and plastics, while at the
new LNG Ecocombi trucks to their fleet to meet the companies’
same time lowering our energy consumption when it comes
common goals on sustainability and cost efficiency.
to our processes. Mark van Loon, Managing Director, Pipelife Benelux
The cooperation between Pipelife, one of the largest manufacturers of plastic piping and fittings in Europe and Vos Logistics is still going
With an eye on the goals of both companies in terms of sustainability
strong. In January 2016, Pipelife Netherlands transferred all domestic
and cost efficiency, Vos Logistics has now added two new LNG
and international transport operations to Vos Logistics as a result of
Ecocombi trucks to their fleet.
the successful partnership with Pipelife Belgium since 2013. All daily shipments from Enkhuizen to different building sites and retailers
Up until now there was the choice of either one of the two:
are the norm. For this, a wide range of transport equipment has
employing an LNG truck or making use of the Ecocombi for
been deployed, including semi-deep loaders, crane trucks for long
transporting goods. This combination is quite innovative. The new
transport and taut liners.
additions are exclusively deployed for Pipelife. Roy van Tilburg,
Despite the fact that there is a constant focus on minimizing empty
Manager Domestic Transport & Service Deliveries, Vos Logistics
kilometers, there is also the everlasting aim to make use of LNG trucks whenever possible. LNG makes a positive contribution to
LNG trucks are responsible for a reduction in CO2 emissions of up
both companies’ sustainability goals owing to their lower emission
to 15% compared to diesel trucks. In addition, trucks running on
of hazardous substances such as NOx, SOx, particulates and
LNG have been equipped to also run on liquefied biogas (LBG) where
available, contributing to more sustainable energy consumption and a better living environment. The Ecocombi itself takes up to 60% more volume (145 m3) in one move.
UNIQUE SOLUTION ...VOS LOGISTICS COMBINES LNG WITH ECOCOMBI FOR PIPELIFE FORWARDER magazine
avid Geer has been appointed as Managing Director of
David will be based at Virgin Atlantic’s VHQ close to London
Virgin Atlantic Cargo. David succeeds John Lloyd, who in
May announced his decision to leave the airline after 30
years. John, who has headed Virgin Atlantic’s cargo division since
Commenting on his new role, David said:
John is certainly
2000, officially steps down in August.
going to be a hard act to follow but this is an exciting new challenge and I am really looking forward to working with
David joined Virgin Atlantic in April 2012 as Head of Strategy &
our cargo team and getting to know our customers. Virgin
Development at Virgin Holidays following six years as a Manager
Atlantic Cargo has a great reputation for its service levels,
with L.E.K Consulting. He has spent the last five years with Virgin
strong customer relationships and winning mentality, and the
Holidays, most recently as Commercial, Product and Business
business has a very important role to play in the continued
Development Director, before being appointed as interim Managing
growth of the airline.
Director of Virgin Holidays in February. Driven by a passion for customer service, Virgin Atlantic Cargo is an extremely important and vibrant part of our business
Cargo is consistently rated by customers as one of the best
and it makes a significant contribution to the overall success of
cargo carrying airlines in the world. It has won 14 ‘Cargo
the airline. John has been a great leader of Virgin Atlantic Cargo
Airline of the Year’ awards since 2002 based on votes cast
and has helped us to consistently punch above our weight in the
by buyers of international cargo services.
cargo market. With his own proven track record within the Virgin organisation, David also understands our passion for customer
In 2016, the airline carried over 218,000 tonnes of cargo,
service and I am confident he will continue to take the business
2% ahead of its target for the year.
forward with the support of our outstanding cargo team. Phil Maher, Executive Vice President Operations, Virgin Atlantic
DAVID GEER APPOINTED
MANAGING DIRECTOR OF VIRGIN ATLANTIC CARGO 34
7 TIMES A DAY, 7 TIMES A WEEK
TO & FROM NEW YORK FOR VIRGIN ATLANTIC CARGO CUSTOMERS
irgin Atlantic Cargo is now offering customers seven
The launch of New York services from the north of England follows
flights a day, seven times a week to and from New York,
the introduction of three flights a week connecting Manchester and
just in time to meet fast-growing customer demand to
San Francisco as well as twice-weekly Manchester-Boston services
and from the U.S.
at the end of March.
In March and April, the airline saw its business from London Heathrow
Most of our U.S. routes from the UK performed above our
to New York increase by 20% and 21% respectively on budget, while
expectations in the first four months of this year, with particularly
tonnage from the U.S. to the UK in March rose 3%, contributing
strong demand to New York. Increasing our capacity to seven flights
towards Virgin Atlantic Cargoâ€™s best overall month for three years.
a day to New York and also giving customers direct services to and from Manchester comes at the perfect time. We are already
Now, Virgin Atlantic is giving customers even more choice to and
seeing positive customer support for our new San Francisco and
from New York with the launch of new daily flights from Manchester
Boston flights from and to Manchester and we are confident this
to New York JFK, which commended at the end of May. This is in
will continue with the addition of New York.
addition to the airlineâ€™s existing five daily services to the airport from
John Lloyd, Managing Director, Virgin Atlantic Cargo
London Heathrow and its daily Heathrow-Newark service. FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at womeninlogistics.org.uk
LOGISTICS CHAMPIONS CROWNED
AT WOMEN IN LOGISTICS PRIZE GIVING
our inspirational logistics champions have been honoured
The festivities, which take place each year, were organised by
at the annual Women in Logistics prize-giving ceremony.
Women in Logistics, a membership group formed in 2008 to increase the number of women in the industry, improve life for
The Leader of the Year Award prize was presented to
Jacqueline O'Donovan of O'Donovan Waste Disposal, while Sarah
those women already working in logistics and to address the gender imbalance issue.
Shaw from the University of Hull was given a rare 'highly commended' award, proving just how tough the competition was.
WIL champions the vital contribution that women must make, to ensure the sustainability and success of the logistics sector within
The Diversity Champion of the Year Award (sponsored by The
the UK economy. Our prize-giving ceremony provides a platform to
Forton Group) was won by Jennifer Swain of JPS, and the under 30
showcase the talents and achievements of some exceptional role-
Young Woman of the Year Award (sponsored by DHL) was won by
models and we are delighted to be able to share their stories with
Kelly Wilson of Dynamic Medical.
a wide audience. By learning about our winners, we hope others will believe in themselves even more and be inspired to sponsor the
DHL also earned the Company of the Year Award for its role as an
women around them too.
employer promoting diversity in the workplace.
Clare Bottle of Women in Logistics
The awards ceremony was at an exclusive dinner and ball, where
The awards and charity ball this year raised ÂŁ4,000 to support
logistics professionals from throughout the UK gathered to celebrate
Transaid, a charity that tackles poverty and disadvantage by building
the year's successes.
transport skills and knowledge in the developing world.
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Group: Train, bus, hotel, retail, logistics TURNOVER
Group: $4,000,000,000 PERFORMANCE INCREASE
Consistent organic global growth year on year. UK EBIT doubled in last 5 years. SITES
130+ globally MODES
Air, ocean, road, rail, contract logistics MAIN TRADE ROUTES
Japan, China, Hong Kong, USA ACCREDITATION
AEO, AS9120, ISO9001, ISO14001, CAA security approved MILESTONES
First licensed in Japan in 1948, UK opened in 1991
EXECUTIVE DIRECTOR, NNR 40
LEE SAYS... we have gone from strength to strength: we are double the size now and Iâ€™m proud of our achievements.
How did you get into the freight industry?
hhh my plan was a career in journalism but a friend mentioned that a decent stop gap would be in cargo.
I couldnâ€™t ever get out again! FORWARDER magazine
MOVE IT LIKE...
LEE SAYS... We have the support of 100s of years of intelligence within our group and so we very rarely get it wrong.
To what extent is NNR GL a 360-degree logistics service? Do you work extensively with forwarders or other suppliers? The best value with NNR is in complex solutions that require fully managed, multi-faceted approaches. To be a successful 4PL you need to collaborate with other partners and be totally transparent about that. In the old days it was called freight forwarding; now it’s similar but robustly joined together by a sophisticated IT platform that delivers metrics
Q A Q A
How did you get into the freight industry? Ahhh, my plan was a career in journalism but a friend mentioned that a decent stop gap would be in cargo. I couldn’t
for optimisation and continual improvement.
How do you make strategic decisions? What’s your method? Everything NNR does is very well thought out. A notion is tabled and assessed for value, be it corporate value or financial. Once agreed we assess the investment required and rigorously Q&A test for durability, sustainability and return-on-investment potential. We
ever get out again!
subscribe to kaizen (continual, incremental improvement) [Japanese,
How did your role at NNR come about or evolve? I joined 13 years ago to head up UK sales, then progressed to General Manager to consolidate departments and drive NNR’s expansion to the next level. I was rewarded with a directorship in 2011. Since then we have gone from strength to strength: we are double the size now and I’m proud of our achievements, considering our growth is always purely organic.
lit. improvement] and I am personally very careful and pragmatic by nature. We have the support of hundreds of years of intelligence
within our group and so we very rarely get it wrong.
Does Japanese culture have much inﬂuence on NNR? Yes, most definitely. It’s absolutely the best thing. We are so focused on fine detail, manners and accountability. I’ve spent a fair amount of time in Asia and the more time you spend in Japan, the more you realise how much the West can learn from the East. Japanese culture is a perfect complement to the Western style. That’s where the magic is!
How does this translate to NNR’s trade in a global market? NNR has operations all over the world and recognise that one size doesn’t fit all, therefore the group has been transforming over the past decade and localising the management structures throughout the NNR global network.
How much autonomy does NNR Global Logistics have within the group? NNR Global Logistics has become a large part of the group. When I joined, Global Logistics was around 10% of the group, the big divisions being Bus, Train,
The attention to detail required helps us to understand an
Hotels and Retail. These days we are just about the
opportunity and apply our strengths accordingly. This gives us
largest division. At NNR Global Logistics, we have a
the ability to deploy what’s suitable in the local environment –
fairly free hand here. We are trusted. Big decisions
but with strict compliance controls.
have to be endorsed by HQ, naturally.
MOVE IT LIKE...
LEE SAYS... I take after my father in that I’m a bit of a workaholic..
Have the cultural roots of the company aﬀected your work ethic or work/life balance? YES and NO! I take after my father in that I’m a bit of a workaholic. Apparently that’s the trait of a perfectionist and that cap certainly fits. I’ve always worked long hours but my family are amazing and we’re a really close-knit bunch so they accept that I travel a fair amount. I must have flown 50 times or more already this year.
The whole company ethos fits with my own ‘give first, take second’ ideology; my kids all grew up knowing this would give them the skills required to navigate through life and be successful. But weekends are precious and that’s full-on family time.
I need to spend more time at home, as my dad often said.
As a Brit working for a Japanese company, what are your views on Brexit? Do you think the UK and Japan will emerge as stronger trade partners?
If you could change anything about the industry as a whole, what would it be? For starters, I’d have more people selling value rather than cheap nonsense. The major disappointment is that there is so much disgruntlement in the industry, caused by artificially low pricing that destroys service. Yet people keep buying it. It always strikes me that an individual wouldn’t buy £5 shoes for themselves but they would for their company. When the shoes fall apart, they blame the shoe shop and replace them
I was raised to understand that being British was about
with £5 shoes. Amazing.
a stiff upper lip and determination to succeed, expecting nothing for free; so I’m OK with it personally.
I’d apply far more automation too and hook more into IoT. NNR is ready but honestly, many carrier
If the UK is not able to at least replicate any EU trade agreement
partners are not. But it’s like the Emperor’s new
with Japan after Brexit, it would naturally be detrimental to our
clothes: nobody wants to say it first.
trade with Japan. However, Japan and the United Kingdom have had a trade alliance for well over 100 years and are therefore historically strong partners. I can’t envisage a dramatic change in the short term as everyone treads carefully.
...did I just do that?
MOVE IT LIKE...YOU
STAND OUT FROM THE CROWD ON THE COVER OF FORWARDER
SPENCER & BRADLEY WALLER
Head of Cargo at Heathrow Airport
Alliance Shipping Group
MD of Ital Logistics
Founder & CEO of Pall-Ex Group
UK Director of ECU Worldwide
MD of Europa Worldwide Group
Commercial Director of Peel Ports
VP, MD (EMEA) of MIQ Logistics
FORWARDER magazine June 2017 46 LEVEL THE PLAYING
FIELD. CALL US ON +44(0)1454 628 771
THIS COULD BE YOU... CARL PARTRIDGE
MD of Priority Freight
Group MD of Maritime Transport
MD of DHL Freight
Airfreight Director at Ligentia
CEO of Maltacourt Global Logistics
VP of Healthcare & Life Sciences EMEA, DHL
MD of Woodland Group Ireland
MD of Eddie Stobart
Chairman of Delamode Group
FORWARDER magazine ...OR EMAIL KATIE@FREIGHT-MEDIA.COM
ASK THE EXPERTS
ARE YOU MEETING THE CHALLENGE TO
AVOID DISRUPTION TO YOUR IT SYSTEMS?
he Association of Freight Software Suppliers was formed
The disruption to power supplies in their business premises, flood,
in 1993 and membership now stands at 31. AFSS brings
fire and any need for employees to evacuate the premises can result
together and represents the majority of leading suppliers
in major problems for companies whose daily operation demands
of software to the freight and transportation industry in the UK.
access to their systems. Providing an ability for remote working is another factor to consider, especially where staff may find it difficult to
The members of AFSS supply not only software but also hardware,
get to their offices. In recent years both weather and public transport
communications and consultancy to companies of all sizes involved in
disruption have increased the need for this IT requirement.
freight, customs broking and international trade. They provide a wide range of systems and services using different types of technology to
During my career in the industry these types of event, whilst uncommon,
meet their customerâ€™s needs.
have happened and I have witnessed first-hand on several occasions the disruption and cost that result. A serious fire in a warehouse adjacent
With our industry now so reliant on technology, which ensures
to where I was working resulted in the evacuation of our building which
both efficiency and cost effective operations, the ability to use this
we could not reoccupy for several hours.
technology without disruption is vital. With the availability of mobile technology and the use of multiple locations The recent Malware attacks have further demonstrated how
from where the systems can operate, the risks to disruption can be mitigated.
vulnerable we are in our daily lives and how disruption to systems
Both Forwarder and Transporters do need to have a contingency plan
can have serious consequences. It is for this reason that Software
in place and utilise the different technologies now available to keep their
Suppliers, in addition to the constant improvement and development
business running in the event of disruption to their working environment.
work, also look to improve the security of their systems. This includes that provision of Disaster Recovery sites and Fallback options.
Having an ability to continue to communicate to your staff and customers in the event of unplanned disruption is perhaps a
Of course, despite the improvements to the security and continuity
prime requirement of any organisation. Where companies have a
plans provided by AFSS members, the impact of events outside their
contingency plan it may also be beneficial for the team managing the
direct control cannot always be fully catered for.
plan to have real-time visibility of the actions and progress being taken by those delegated to perform these tasks.
WANT TO KNOW MORE? Further information can be found at www.afss.org.uk
Once again technology can help in providing the access to company systems and procedures remotely via mobile devices or using an alternative site from which operations can continue. In my role as Chairman of AFSS I often get to see demonstrations of new technology and new systems being developed. Iâ€™m also frequently approached by developers wishing to demonstrate some of their new projects on which they are engaged. At our AGM this year we were able to see a presentation from one member who has developed a system which provides an ability for any organisation to maintain their operation remotely should there be disruption of any type within their business. A number of AFSS members have been actively engaged in providing fallback functionality for the submission of import and export declarations via the CCS-UK Community Service. Other CSPs in the Ports have also developed improved Disaster Recovery processes and enhanced reporting to both HMRC and Border Force. Your software or system provider should be included in the development of your business continuity plans and should be able to provide you with advice and guidance on the best ways to safeguard your IT services. AFSS members will be only too happy to assist you in examining how to safeguard your business against the disruption that might result when your systems cannot be accessed for reasons beyond your control. My advice is to prepare and plan for the unexpected disruption to your business and routinely practice your continuity plans in collaboration with your systems providers. AFSS membership is open to any company providing software or related services to companies within the fields of freight, transportation, warehousing and international trade. Members are required to follow the guidelines contained in our Code of Conduct. Gordon Tutt, Chairman, AFSS FORWARDER magazine
ASK THE EXPERTS WHAT DO YOU DO? MCP is a Port Community System provider and as such we facilitate the electronic exchange of information between the
HOW CAN CUSTOMERS BE MORE AWARE OF YOUR ROLE IN THE MULTIMODAL OPERATION?
relevant stakeholders. Our initial system (FCP80) was designed
That’s a very interesting question and not an easy one to answer.
and implemented back in 1984 and it has evolved into what we
Destin8 is a very efficient and integrated system and tends to work in
have today, namely Destin8. From the very beginning our aim has
the background most of the time and because it runs smoothly, people
been to remove paperwork from the system and we like to think
tend to take it for granted. We do, however, maintain good contacts with
that we have revolutionised the flow of both imports and exports,
our customers by attending business-specific exhibitions, hosting Destin8
helped to reduce clearance times from days to minutes and enabled
training seminars throughout the UK and by participating on the panels of
forwarders to interface with HM Customs, other government
several working groups, both industry and government based.
agencies and, of course, other port community stakeholders. Less paperwork results in fewer errors, which in turn leads to dramatic increases in productivity and asset utilisation.
WHERE DO YOU FIT INTO THE SUPPLY CHAIN?
HOW DO YOU IMPROVE YOUR PRODUCT? By liaising with and listening to our customers on a daily basis. Destin8 is very much a system that has been developed by the users for the user. Our customer services team are the eyes and ears of the company, feeding back clients' comments, operational practices and suggestions for
As the hub/conduit for the exchange of information, the Destin8
enhancements. Regular internal meetings are held to discuss potential
Port Community System sits between the shipping lines, freight
system changes and also to balance the development work required
forwarders, clearance agents, hauliers, HMRC and other government
against the benefit to the customer base as a whole. Changes are
agencies, ensuring the real-time exchange and visibility of information
implemented through our regular, scheduled, system update releases.
between all relevant parties.
WHAT KIND OF INFORMATION IS PASSED THROUGH YOU?
WHAT INNOVATIONS HAVE YOU BROUGHT TO THE MARKETPLACE? We try to be constantly innovative. One of our most recent
We process a vast amount of data relating to and including: cargo
modules, Destin8 Drive, has certainly made an impact within the
manifests, container movements, dangerous and polluting goods,
haulage sector. Drive is laid out like an online traffic sheet and
maritime statistics and vessel waste, to name but a few. We also
provides real-time container-status information, from not-landed/
exchange information in real time on the movement of containers/
landed, cleared, to out-gated. Based on a traffic light system, the
cargo during each stage of the import/export process.
information is clear and concise. Functionality within enables the client to ‘quick view’ consignment information, call for a system generated PIN for container collection and enables the haulier to ‘pre-exec’ the empty container back onto the terminal.
WANT TO KNOW MORE? Further information can be found at www.mcpplc.com
Another significant enhancement to Destin8 saw extensive
enabled legislative compliance between diverse stakeholder
functionality being provided to facilitate implementation of the IMO
types, offering a simplified approach using a combination of
SOLAS Verified Gross Mass (VGM) legislation that came into force
existing infrastructure and enhanced functionality, with no
with effect from July 1 2016. This is a very good example of how
additional cost to the end user!
our port community system provides value to the supply chain. We
THE ROLE OF SYSTEM PROVIDER IN A GLOBAL SUPPLY CHAIN
...WE SPOKE TO STEVE LAMB AT MCP FORWARDER magazine
ASK THE EXPERTS
PRIVATISING BOMB DOGS FOR AIR CARGO SCREENING ...ARE YOU READY?
he air cargo sector continues to be a primary target for
By all early indications, this proposed TSA programme has elicited
terrorists. With billions of pounds of cargo transported
genuine interest and support within the industry. A TSA third-
nationwide each day and the growing prevalence of explosive
party EDC screening programme would require stringent testing
threats, security vigilance is a constant priority throughout the industry.
and certification specific to air cargo screening requirements: this
The TSA is currently pursuing updates to its Certified Cargo Screening
would ensure that all EDC screening of air cargo is conducted
Programme to expand its use of Explosive Detection Canines screening.
only by teams that meet rigorous TSA standards, fully and efficiently address federal mandates, and are well equipped to
To avoid carrier delays, cargo backlogs and transit time increases, the
protect the nation’s air transportation industry from national
Transportation Security Administration (TSA) currently allows screening
at multiple points through the CCSP. The CCSP permits regulated air cargo entities to utilise x-rays, explosive trace detection, physical searches and searches by TSA-certified canines at individual facilities prior to shipment.
COMPUTERS VS. CANINES FOR EXPLOSIVE SCREENING
So, how does a canine stack up against other TSA-approved With an ongoing mission to protect the nation’s transportation systems to
primary screening technologies? The robust technology used
ensure security of people and commerce, the TSA is working on expanding
today for primary air cargo screening is effective and continues
its internal capabilities to stay ahead of the exponentially growing threat of
to evolve, with manufacturers introducing new TSA-accepted
explosives. The Department of Homeland Security FY-17 Appropriations
applications. However, even when compared to the latest gadgetry
Bill has allocated $3.4 million for the establishment of a Third-Party Air
—and with the tens-of-billions spent on research and development—
Cargo Screening Programme and the TSA is now charged to move forward
a properly imprinted and trained canine remains the most
with the development and rollout of a privatised Explosive Detection
effective, safest and operationally efficient tool for cargo screening.
Canine (EDC) programme: this means that bomb dogs owned, operated,
Here are just a few of the distinctions that EDCs offer in the air
and trained by the private sector and validated by the agency, will soon be
cargo screening environment:
permitted to screen cargo as part of an updated CCSP.
WANT TO KNOW MORE? Further information can be found at www.msasecurity.net
Unmatched Ability to Identify Explosive Odors With an unparalleled sense of smell, bomb dogs have a unique ability to sniff out odors in parts-per-trillion. Canines also smell in layers, which allows them to recognise and discern an individual explosive ingredient even when that explosive is masked by other odors. The best EDCs are imprinted and trained on all five families of explosives, in addition to homemade explosives (HMEs) like TATP, HMTD, Potassium Chlorate, Ammonium Nitrate and Urea Nitrate—always live, pure and never 'cocktailed' to ensure recognition accuracy in the field. Expedient & Unobtrusive Explosive Screening As a practical matter, the modern technology used to screen large quantities of air cargo with the speed necessary to satisfy the worldwide supply chain simply does not exist—and may not exist for some time. A properly imprinted and trained EDC can screen a typical Unit Loading Device(ULD) in minutes, not hours, with minimised interruptions to business. Full Container Screening Capabilities Canines allow for the effective screening of shipment types that may prove more challenging to screen using conventional technological methods. EDCs are one of the few tools to effectively screen entire pallets, containers or ULDs containing multiple types of goods without the need to break them down to individual components: this translates into considerable labor, operational and time efficiencies. Operational Training Specificity While EDCs are a proven tool for addressing and preventing the
Simply put, there is no machine or technology application able to
threat of Improvised Explosive Devices (IEDs), not just any canine will
detect the presence of explosive materials in the same way as a
do. It is critical that the EDC deployed in an air cargo environment
canine. The value of an organisation, its people, operations and
carries an imprint and training specificity for that deployment.
facility is immeasurable: explosive detection canines are the best
Additionally, EDCs should receive operational training based on
solution to safeguard—and embolden— this value.
individual and specific loading protocols for a given deployment, which may include partial screening as cargo is loaded, full pallet
screening or other unique requirements.
Director of Air Cargo & Aviation, MSA Security FORWARDER magazine
ASK THE EXPERTS
ccurate and timely visibility of your orders, shipments,
Increase sales with consistent service levels
and inventory can create many opportunities for
Better visibility can help organisations improve delivery
lowering end-to-end supply chain costs. But the value
performance to their customers. Early warning of late orders
doesn’t end with cost reduction. Supply chain visibility can have
or shipments makes it possible to implement contingencies.
significant impact on revenue generation as well. Here are
Perhaps stock can be sourced from another location. Or maybe
some examples of the benefits your organisation could receive
product can be reallocated from a less important order. In some
by improving the visibility you get from your logistics providers.
cases in-transit product can be diverted or re-routed on a faster transportation mode. But if you don’t have the visibility, you are
Recognise revenue faster
blind to the existence of a problem and by the time you realise
Most organisations have very clearly defined rules about when
you’re going to miss a delivery date, it’s too late.
they can recognise revenue. Often revenue recognition is tied to a supply chain event like a product being shipped or delivered.
React more quickly to demand fluctuations
Having timely visibility allows you to book revenue more quickly
Want to build a demand-driven supply chain? You’re going to need
and with fewer mistakes. Recognising revenue faster usually
accurate data about your supply pipeline. Transparent visibility
means invoicing customers faster as well which speeds your
between you and your suppliers is critical to responding to sudden
demand changes. The sooner you can communicate information about demand to suppliers and carriers, the more likely they can
Improve product availability and order fill rate
collaborate to help. After all, it’s in their best interest to fulfil bigger
When you don’t have available inventory to fill orders you lose
orders and move heavier shipments. Reacting to fluctuating demand
sales. Better visibility about in-production orders and in-transit
effectively involves speed and agility. Visibility is critical to provide
inventory allows you to more effectively allocate your inbound
you the ability to make faster and more informed decisions.
supply pipeline to sales orders. When unexpected supply chain disruptions affect available product, proper visibility makes it
Retain more customers with proactive
possible to dynamically reallocate inventory across your sales
order backlog. Additionally a solid understanding of historic lead
Although your customers would love to see perfect customer
times by your suppliers and carriers is a key factor in planning
service they can often forgive an occasional service failure…
safety stock levels. To optimise fill rates it’s critical to position
if you can manage the incident proactively. When you provide
the right inventory levels in the right places and that requires
early warning to customers about a late shipment, it allows them
great visibility data.
to mitigate the impact. This creates transparency between the supplier and customer that supports collaborative problem solving. By using visibility to identifier risks and proactively manage them, you develop a sense of partnership with your customers that will ultimately retain them.
WANT TO KNOW MORE? Further information can be found at www.nnrglobal.com
Align supply chain operations with overall business strategy Supply chain execution has become a competitive differentiator in many industries. By integrating supply chain capabilities into product development and marketing strategies, organisations can often create new revenue sources or business models. But itâ€™s rarely possible to effectively build supply chain into high level strategy unless the supply chain processes are well-defined, managed, and optimised. This kind of process management requires great data. Ultimately the operational KPIs used for the supply chain should be linked with overall strategic objectives to keep all parts of the organisations aligned with the strategic plan. Improving your supply chain visibility can offer many potential improvements to business performance with quantifiable return on investment. NNR Global Logistics understands the link between visibility and your bottom line so we have invested heavily in developing
However, the first step on that journey will be getting the
world-class visibility tools. Our Videre SCM web application offers end-
fundamental visibility systems in place. Few organisations have
to-end visibility across orders, shipments and inventory. Then we take
really mastered supply chain visibility yet so itâ€™s not too late to
it to another level by providing 'analytics' and data exploration tools
build visibility into your business planning.
to help you identify trends and patterns in your supply chain. These features can help you unlock huge opportunities for optimisation.
John Berry, IT Director, NNR
MAXIMISE YOUR REVENUE WITH BETTER VISIBILITY FORWARDER magazine
ASK THE EXPERTS
ho’d be a freight forwarder right now? It seems
If digitalisation has been the watchword of 2017, then surely
that wherever you look, freight forwarding is
blockchain is snapping at its heels. Thanks to the two big blues,
under attack, whether it’s by new entrants like
the concept of blockchain and shipping has got tongues wagging.
Amazon Logistics and Uber Freight, or by people saying that
But what is blockchain, and what does it mean for forwarders?
digitalisation renders the concept obsolete. When it comes to ocean freight, we’re certainly in a perfect storm – continually
Forwarding’s silver bullet?
low rates, vessel over supply and economic volatility in parts
Fortune defined blockchain as ‘a way to structure data, and the
of the world that have previously over performed are coupling
foundation of cryptocurrencies like Bitcoin…[It] consists of
with the impact of digitalisation to put pressure on all parts of
concatenated blocks of transactions…to share a digital ledger
the supply chain.
across a network of computers without need for a central authority.’ So I create a block of data, for instance containing
Digitalisation isn’t just a logistics challenge, obviously – it’s
information on the verified weight of a container, and I can
something that’s affecting every sector, but when it comes to
share it with anyone with access. In its purest form, this can
container shipping, it’s the watch word of 2017. Everyone, from
be done without the need for interested parties to all use the
the biggest to the smallest, is talking about it, how it’s going to
same systems – so no changing the data format to fit carrier A’s
change the industry, unlock value and ultimately protect us all
requirements, which are different to port B’s, which are different
from market volatility. But what does it mean?
to carrier B’s, even though it’s all the same data. What’s critical is that if you’re an interested party, you can not only see the data,
Digital or die?
but when and where it was created, and no one can alter that.
As forwarders, you’d be forgiven for thinking that it means
If I’ve captured that information from a weighbridge in North
the end of freight forwarders as trusted advisors acting as an
Wales, you can see that straight away.
extension of their customers’ team, and the beginning of the sector as online platforms. Look at the number of companies, both traditional forwarders and new players pitching themselves as forwarders, who are making a big thing of their digital capabilities – Damco, for instance, have gone as far as launching a whole digital brand, Twill. So, is that the only way? Is it convert to being a technology platform or go out of business? Or can digitalisation mean something else?
WANT TO KNOW MORE? Further information can be found at marinetransportint.com
Think about it – greater transparency, from beginning to end
Open and collaborative
of the supply chain. Not just taking the load site’s word that
...even with the competition
it was all graded scrap metal in the container, but being able
When it’s done in an open and collaborative manner, however
to verify that without needing thirty emails between shipper,
(admittedly not words we as an industry often use if it means
forwarder, carrier and port, with a bunch of iPhone snaps that
working alongside competitors or even customers), then types of
get lost somewhere in the middle and could be from a different
blockchain can change things for the better. Imagine not having to
upload data in a different way for every different party involved in getting a container from Tanjung Pelepas to Daventry. Imagine
Every silver lining has a cloud
being able to trust the data and share it instantly.
I mentioned blockchain in its purest form before. That might seem a bit evangelical, but like anything there’s the concept of blockchain, and then the reality. There’s several different
Imagine the time and money saved, and how that could be
types and derivatives, like Bitcoin, ethereum, hyperledger and
deployed elsewhere in your business – providing an enhanced
distributed ledgers, and whilst they may all use blockchain as a
customer service, with greater time for the expertise and insight
starting point, ultimately it comes down to the implementers – if
that great forwarders can give their clients.
people want to keep it a closed shop which requires significant investment in certain types of systems, then blockchains are
Perhaps that’s digitalisation that doesn’t mean a complete end to
no different than any other proprietary technology that’s been
freight forwarding as we know it.
rolled out in the industry over the last 20 years. Jody Cleworth, CEO, Marine Transport International
THE FREIGHT FORWARDER
INTRODUCTION TO BLOCKCHAIN FORWARDER magazine
ASK THE EXPERTS
he Freight Transport Association (FTA) says new proposals
FTA will closely monitor the implications of the new proposals for the
announced today by the Mayor of London for road charging
re-allocation of road space on behalf of its members to ensure the
based on elements such as distance travelled and vehicle
vital role of freight in the capital is recognised and accommodated.
emissions could be a positive step for freight operators - provided they don’t simply add cost.
Ms Chapman said:
We need to ensure that any changes to road
charging actually promote more efficient use of the transport
The organisation, which represents half the UK’s road fleet, is
network, and are not simply taxes by another name adding cost to
interested in distance-based charging as an alternative to broad
operating and living in London.
schemes such as congestion charging and low emission zones. But it says the proposals must be well planned and take advantage of new
Consultation on the new strategy runs until 2 October, with a final
plan launched in early 2018. The full consultation can be read at www.london.gov.uk/what-we-do/transport/our-vision-transport/
The Congestion Charge has arguably played a role in suppressing traffic demand in central London, but FTA has always argued that it is a blunt tool which fails to recognise the essential role that freight plays in serving London's businesses, residents and visitors. New and emerging technology could play a pivotal part in providing a more sophisticated system that accounts for the essential role of the vehicle and the time of day and incentivises cleaner vehicles. Natalie Chapman, Head of Policy for London, FTA
London Mayor Sadiq Khan says he aims to reduce freight traffic in the capital by 10% by 2026. FTA believes this is an unrealistic target given the needs of London’s growing population and the Mayor’s agenda on demanding HGVs change shape to increase direct vision – a change which may cost load space, thus requiring more vehicles on London’s roads. Ms Chapman added:
It costs so much to deliver into London that
the road freight industry is already highly load efficient. There may be some benefits from further consolidation we can gain, but these will be outweighed by the needs of London’s larger population. The real gains in traffic management will come from private car use – if car users can be enabled or encouraged to switch to public transport, cycling or walking then London’s transport network could become exponentially more efficient.
WANT TO KNOW MORE? Further information can be found at www.fta.co.uk
NEW LONDON ROAD CHARGING OPPORTUNITIES & CHALLENGES FORWARDER magazine
WANT MORE? Further information can be found at www.logisticstrends andinsights.com
ir and ocean volume growth on the Transpacific and
The latest APAC Forwarding Index survey also revealed
Asia-Europe trades stalled in June and optimism ahead
buoyant three-month intra-Asia demand expectations with
of the peak season is starting to subside, according to
43% of respondents anticipating ‘higher’ volumes across
the latest APAC Forwarding Index survey results.
modes in September than experienced in June.
However, the survey also revealed robust volume growth
Rail sentiment was strongest with 72% of respondents
and forward sentiment on intra-Asia trades. 49.3% of survey
expecting ‘higher’ volumes. 55% of respondents predict
respondents indicated ‘higher’ month-to-month intra-Asia
‘higher’ volumes for ocean in September compared to June
volumes in June, while 44% reported the ‘same’ month-to-
and 45% of respondents expect ‘higher’ intra-Asia volumes
by air. Economic indicators across most of the Asia Pacific region remain very positive and there is no sign of slowing
Gains in rail were strong with 78% of respondents reporting
intra-regional trade by sea and air. But international road
‘higher’ volumes as China’s ‘One Belt, One Road’ initiative gains
and rail services in Asia are relatively undeveloped, certainly
compared to Europe, so I think that’s where we can expect
said Cathy Roberson.
significant and dynamic long-term freight expansion. Roberson conducted the survey with fellow consultant Mike King as the pair continue to collate data ahead of the launch of their new APAC Forwarding Index in late summer [to take the July survey please click here].
APAC FREIGHT MARKETS CLOUD OVER
AS FORWARDERS FEAR PEAK SEASON COULD DISAPPOINT 60
APAC OCEAN FORWARDING MARKETS
APAC AIR FORWARDING MARKETS
respondents predicted ‘higher’ volumes on ocean freight APAC
Only 22.6% of survey respondents predicted ‘higher’ volumes
lanes in September compared to June, while 31.2% anticipated
across APAC air freight trade lanes in September compared to
June, while 38% forecast ‘lower’ volumes.
In the June APAC Forwarding Index survey only 35.7% of
For example, on the APAC–North America head-haul trade,
The 3-month air freight outlook has also taken a bearish turn.
In the next three months, we are hopeful of some growth in
38% of respondents predicted ‘higher’ volumes in September
air cargo demand but we expect rates to be flat,
compared to June and 42% ‘lower’. Meanwhile, 58% of
We’re not expecting a major change until Q4.
respondents anticipate the ‘same’ volumes on the backhaul North America–APAC trade.
European lanes were the most optimistic with 34% of respondents on the Europe–APAC lane expecting ‘higher’ volumes in
The fall in optimism – at least compared to previous surveys -
September compared to June, while 47% expect APAC–Europe
chimes with recent ocean spot freight rate declines on the major
lane volumes to be the ‘same’ and 19% expect them to be ‘higher’.
trades. However, the latest survey results for freight volumes
Optimism on North American lanes declined significantly with
on APAC ocean freight trades in June compared to May were
only 22% of survey respondents forecasting ‘higher’ volumes
positive. Some 50.8% of respondents indicated ‘higher’ volumes
for the North America–APAC lane over the period, and 44%
in June versus May. This compared to 47.5% noting ‘higher’ in
predicting ‘lower’. On the APAC–North America lane, 22%
May when compared to April.
predicted ‘higher’ volumes and 41% ‘lower’.
Could peak season patterns be shifting or is this the result of
Month-to-month air freight forwarding volumes also saw slower
global economic uncertainties?” said Roberson. “There certainly
growth last month. 41.4% of respondents recorded ‘higher’ air
seems to be uncertainty about how strong and long this year’s
freight volumes on APAC air freight lanes in June compared to
ocean peak season will be and the readings on the Transpacific
May, while 35.2% noted ‘lower’ volumes.
and Asia-Europe have diverged. Spot freight rates have been volatile and bearish on headhaul trades in recent weeks and the
After two months of 50% plus noting ‘higher’ month-to-month
economic signs on exports out of Asia have been mixed. It will
volumes optimism is dimming - 41.4% is the lowest response we have
be very interesting to see how ocean volumes fare in July and
recorded noting ‘higher’ APAC air freight volumes in our first four
August and how this plays out in liner markets.
months of surveys,” said Roberson. “Meanwhile, those respondents noting ‘lower’ air freight volumes - 35.2%, month-to-month - was a sharp increase from the 5% noting the ‘same’ from April to May. Mike King & Associates & logisTIcs
WANT TO KNOW MORE? Further information can be found at www.nnrglobal.com
few decades ago, Japan was called 'the electronic
When you hear automobile parts, you may recall radiators,
nation' with numerous electronic products and parts
silencers and seat belts. Those products have not been
manufactured and shipped from the region. More
manufactured in Japan for a long time. Aside from hybrid vehicles
recently, relocation of production lines to overseas locations
and EV, high performance electric devices will be present in all
have accelerated after the appreciation of the Yen, leaving the
kinds of automobiles. The control of fuel injection, car navigation
Country without the former economic momentum.
systems, auto-braking systems, self-driving controls and so on – the demand for high tech in automotive is increasing rapidly. NNR
Nowadays, the investment into the semiconductor sector has
Global Logistics has globally supported Japanese manufacturers of
been towed by Taiwan, China, Korea, USA – and Japan’s position
semiconductor, automotive, electronics and high tech equipment
is currently assessed to be 5 in terms of export. However,
for nearly 60 years, so is well positioned to support the demand.
the market share of Japanese manufacturers remains over 22%, which is 2nd place next to the USA. The movement of the semiconductor manufacturing equipment has been very active since last year and worldwide sales of semiconductor manufacturing equipment totaled $41.2 billion in 2016 (a 12% increase compared with the previous year) and growing. Export from Japan in 2016 reached US$8.75 billion – that exceeded last record boom of 2011. In addition, the figure is expected to be exceeded again in 2017. The main reason for the sharp demand highlighted here is the
With regards to the economy: in 2016, there appeared to be a slight
increasing interest in '3D-NAND' technology-supporting smart
increase of 1.2% in annual growth of GDP. In Q1 2017 the growth of
phones and internet-connected devices such as PCs and tablets
GDP was 0.3%, and the annual growth is forecast as 1.0%. Despite
which require ever increasing memory. The demand is forecast to
instabilities such as geopolitical risk, it is estimated that there will
expand to air conditioners, refrigerators, TVs and automobiles.
be stable economic growth at least until the Olympic year of 2020. Japan and the United Kingdom remain strong economic partners. In 2015, the direct investment from Japan to the UK rose from ¥53,784 billion in 2014 to ¥62,577 billion. According to trade statistics the total amount of bilateral export and import has been growing year by year and trade between the two nations is reportedly over $17 billion, supporting mainly transportation equipment, machinery and medicine.
The number of the Japanese-affiliated companies in the UK is
So how is NNR positioned in Japan?
about 1,000. It is in second place to Germany. Also, the number
NNR Global Logistics has over 25 locations in Japan and is
of employees at Japanese-affiliated companies in the UK is
headquartered in Tokyo. The organisation delivers a complete
over 140,000. It occupies approximately 30% of the whole EU
suite of supply chain solutions, including significant warehousing
Japanese-affiliated workforce and is No.1 in Europe.
and distribution services with strong presence in both Japan and the global market. NNR has signed global partnership programmes with major air and ocean carriers that enables NNR to secure capacity and pricing to facilitate our global organic expansion.
A Nishitetsu Group Company
NNR, fulfilling Eastern promise. Lee Griffiths, Executive Director, NNR Global Logistics
JAPAN: ELECTRONIC NATION NNR EXPLAINS JAPAN'S RETURN TO FORM FORWARDER magazine
apan is the world’s third largest economy in the world – bigger than the UK and Germany combined. In 2014 it made up 6% of world Gross Domestic Product (GDP).
Japan remains the high-tech powerhouse economy of Asia. Japan ranks second in the 2013 Global Wealth Report. Benefits for UK businesses exporting to Japan •• Stable place to do business •• Strategic stepping stone for other Asian markets •• Strong political, trade and social ties between the 2 countries •• Highly educated consumers who are early adopters of new products and services •• Large and rich consumer market based in urban areas •• Tokyo conurbation is the world’s largest at around 35 million Strengths of the Japanese market include:
Challenges You need to adopt a strategic approach rather than an opportunistic one when doing business in Japan. Quick success is possible, but you’re more likely to get long-term benefits by being patient. Do as much market research and planning as possible.
•• A huge, open economy •• A cutting-edge business culture
Be prepared to:
•• An increasingly globalised outlook
•• Make a longer-term commitment and visit regularly
•• Strong intellectual property (IP) protection
•• Develop and maintain relationships
•• Hunger for new trends and technologies •• High levels of disposable income, particularly older people and young singles living with their parents
You can now enter the Japanese market directly due to: •• Changes in business culture
EXPORT TO JAPAN
•• Recognition of the importance of cost cutting •• Easier communication, with a rise in English-speaking employees •• Growth of e-Commerce platforms offering ease of access to foreign companies.
ISSUES & REGULATIONS 64
UK & JAPAN TRADE
TAX & CUSTOMS
In 2012 UK exports to Japan were worth over £9.4 billion,
almost evenly split between good and services
You can find information on tax in Japan for businesses in JETRO’s ‘Taxes in Japan guide’.
The UK’s biggest visible exports are: •• Machinery and mechanical appliances, boilers, nuclear reactors, power generation equipment and vehicles
•• Chemicals, including medical and pharmaceutical products
and trade procedures. It also provides links to regional offices.
Other successful sectors include:
You can find more information on import tariffs in non-EU
•• Scientific and medical equipment
markets on the Market Access Database.
The Japan Customs website introduces the customs system
•• Natural or cultured pearls, precious stones and metals •• Food and drink •• Apparel and clothing accessories, cosmetics and perfumery •• Transport, including shipping, aircraft and spacecraft •• Media, including TV, film and publishing
BUSINESS BEHAVIOUR Japanese is the only official language. English is spoken by growing numbers, but many Japanese are sometimes too polite to let you know when they don’t fully understand.
Keep what you say simple and straightforward. Repeat key points if you’re not clear on what has been agreed.
You should seek legal advice from English speaking lawyers
Contact Department for International Trade (DIT) Japan for
in Japan before entering into a joint venture or similar type
details of local translators and interpreters.
of partnership. Lists of English speaking local lawyers and chartered accountants are available on request from the Department for International Trade (DIT) team in Japan.
Small details can have a positive impact: •• Give out and accept business cards with both hands •• Supply hard copies of your company literature
The Japan External Trade Organisation (JETRO) produces a
•• Professionally wrap gifts
guide on ‘Laws and regulations on setting up business in Japan’.
•• Accept social invitations Read Department for International Trade (DIT) Japan’s Business Etiquette guide for more details on business behaviour in Japan.
ENTRY REQUIREMENTS British nationals can visit Japan for up to 3 months without a visa. Your passport should be valid for the duration of your stay.
Contains public sector information licensed under the Open Government Licence v1.0. FORWARDER magazine
ong Kong is the world’s eighth largest trading economy and one of Asia’s leading financial and business centres. It has been ranked as the world’s freest economy in the Index
of Economic Freedom for 20 consecutive years. Benefits for UK businesses exporting to Hong Kong •• Open, transparent and competitive market •• Largely English speaking •• Strong intellectual property rights protection •• Well established and familiar rule of law •• Proximity to Pearl River Delta (PRD), an important Chinese region Strengths of the Hong Kong market •• Popular base for hosting regional headquarters or representative offices •• Leading telecommunications hub for Asia Pacific region •• Premier offshore centre for trading in the Renminbi (RMB) Chinese currency
Challenges doing business in Hong Kong
•• World’s busiest airport for international cargo
Business index. It presents fewer challenges for UK companies than
•• One of the world’s busiest container ports
most overseas markets.
Hong Kong is ranked third in the World Bank’s Ease of Doing
•• The second largest private equity centre in Asia •• The third largest stock market in Asia and the seventh
EXPORT TO HONG KONG largest in the world
ISSUES & REGULATIONS 66
UK & HONG KONG TRADE
TAX AND CUSTOMS
UK goods exports were £6.3 billion in 2014, an 11%
Hong Kong has one of the lowest tax rates and simplest tax
increase on 2013. Hong Kong is the UK’s second largest
structures in the world.
market for goods in Asia Pacific (after Mainland China), and 11th largest worldwide.
There are only 3 direct taxes which are on: •• Profits
Top UK exports to Hong Kong (2014) •• Miscellaneous manufactured articles •• Power generating machinery and equipment
•• Salaries •• Property
•• Telecommunications and sound recording and reproducing equipment
None exceed 17% and there are multiple deductions.
•• Non-ferrous metals
clear instructions on payment and procedures relating to tax.
•• Electrical machinery and appliances •• Vehicles •• Professional, scientific and controlling instruments and appliances •• Beverages, spirits and vinegar •• Plastics and plastic products
There is no sales tax. The Inland Revenue Department gives
Customs The Customs and Excise Department has responsibility for customs procedures and revenue collection in Hong Kong. Hong Kong is a free port so goods are not subject to import duty with the exception of:
•• Clocks and watches
•• Liquors (30% and above alcohol by volume)
•• Meat and meat preparations
The majority of these items are ultimately destined for other markets in Asia and around the World. In 2013 the
•• Hydrocarbon oil •• Methyl alcohol
value of goods re-exported by Hong Kong was 86% of the
If you are importing these items you will need to obtain
value of goods that it imported.
an import and export licence from the Customs and Excise Department, and you will also need a removal permit should you wish to re-export them. There are a number of goods
which cannot be imported without a licence, but are not
The legal framework in Hong Kong is very similar to that of the
certain foodstuffs. You can find a full list of these items on
UK. Many of the lawyers operating in Hong Kong have been
the Customs and Excise Department website.
subject to duty. These include pharmaceutical products and
trained in the UK and almost all are fluent in English. Documentation You can find a full list of lawyers operating in Hong Kong and
Visit the Customs and Excise Department website for details
the areas they cover on the Law Society of Hong Kong website.
of the trade related documents needed to get your goods into Hong Kong. Some businesses require a license or registration to operate.
https://www.gov.uk/government/publications/ exporting-to-hong-kong/exporting-to-hong-kong Contains public sector information licensed under the Open Government Licence v1.0.
You can get a complete list of the licenses required from the Business License Information Service of the Hong Kong Trade and Industry Department.
ACQUISITION AMBITIONS F ollowing its most successful year to date, leading independent
logistics operator Europa Worldwide Group has officially announced it is on the acquisition trail.
Europa Worldwide Group is a privately-owned operator which
delivers air, sea, road and warehousing services, employing around 650 people across 11 sites in the UK plus Hong Kong and is represented in 100 countries. The business was acquired in 2013 by Managing Director Andrew Baxter and, following a bold front-end restructuring which has seen turnover
increase to £116m, the company now intends to expand through a combination of organic growth and acquisitions. To begin with, the company is looking to buy a £20m-£60m turnover freight business. Andrew said:
To be honest, we are pretty open minded in
terms of acquisition targets. We are looking to develop all of our international markets, therefore the first acquisition may be air, sea or road orientated. We are also pretty open as to whether the business is a regional or national operator, or where it is based in the UK. As long as the business adds strength to our market position in one of our core sectors, then we are happy. Andrew Baxter, Managing Director, Europa Worldwide Group
Europa Worldwide Group’s turnover has seen a £20m increase on the previous year, while profit before tax has increased to £2.3m
from a loss of £1.6m in 2015. All divisions of the business – Air, Sea, Showfreight, Road and Warehouse – have all seen turnover growth respectively too. Andrew added:
We’re in a very strong position now and so I
believe the time is right to start to acquire businesses which fit well within our operating model and which will improve our market position. We believe that we will continue to have strong organic growth of around 20% across the business this year. In the Road division, during the last two years we have been focused upon building daily services from Dartford to around 30 European hubs. Now that that project is nearing completion, we are planning to start developing additional lines to the continent directly from our 10 regional depots. If for example we were to acquire a regional operator, with existing direct lines, then this would help speed up this process. We see the opportunity to make multiple acquisitions of this nature in the next few years. In addition, we want to strengthen our Air and Sea activities. Therefore, again we are interested in those opportunities. Projected turnover for the business for 2017 is £140m, with strong growth trajectories established across all areas of the business. Now that things have settled down post restructuring, we have management capacity to focus upon new projects. Therefore the next logical step is to look for sensible bolt-on acquisitions. Our success is a result of the bold decisions we made three years ago. We made the biggest single investment in Europa’s history when we opened our £30m 1hub in Dartford, which is the UK’s largest European groupage hub, and we invested nearly £2m in completely overhauling our IT system by introducing our own, Leonardo TMS software. Our experience of restructuring and all of the challenges associated with it makes us well placed to deal with the subtle process of integrating new businesses into our group. Rob Ross, Finance Director, Europa Worldwide Group
Europa Worldwide Group now employs around 650 people across 11 sites in the UK plus Hong Kong and is represented in 100 countries. FORWARDER magazine
FOR SALE RAPIDLY GROWING FORWARDER OPPORTUNITY
UK PHARMA STORAGE/DISTRIBUT'N OPPORTUNITY
Ref. FM04768 | South England, UK
Ref. FM1512 | Home Counties – N. London, UK
Key business features
Key business features
•• Company growing year on year with forecast growth at 17%
•• Long-standing business with over three decades of experience
•• Networks across the globe with strong links in Europe, China, USA and Middle East
•• Specialists in providing forwarding and storage services to the pharmaceutical and healthcare sector
•• Providing 3PL, air/ocean/road freight, worldwide domestic •• Large focus on e-commerce sector
•• Office and warehouse facility (15,000ft2) providing flexible, temperature-monitored storage, in-transit storage and short term
•• Fantastic digital infrastructure online and for customers
•• Supported by the membership of a UK distribution network
•• Largest client only 11% of revenue, the majority <5% each
•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5 and 7%
•• A customer base of over 600 with 30 new clients per month •• Retirement based company sale with owners willing to undertake a hand over period in order to guarantee goodwill of the business JACK LONNEN Principal M&A Consultant
email@example.com • +44 (0)1454 275 931
•• Owners willing to undertake a hand-over period •• 24/7 365-day high-dependency drug distribution service to all UK hospitals DAVID ROBERTS Senior M&A Advisor
firstname.lastname@example.org • +44 (0)1454 275 941
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)1454 275 933
CUSTOMS CLEARANCE FOR PERSONAL EFFECTS
UK INDEPENDENT FREIGHT FORWARDER
Ref. 00191FM | South East, UK
Ref. 68321FM | North West, UK
Key business features
Key business features
•• South East-based import and export customs clearance company
•• Well established after trading for over 20 years
•• Clients primarily professional relocation specialist companies •• BIFA and Institution of Export Member
•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both Import & Export
•• Badged at all UK major ports: Felixtowe, Liverpool, Tilbury etc.
•• Experienced, loyal, very capable senior management team
•• Retirement-driven sale after 30+ years in the industry
•• Warehouse facility of 20,000sq ft. owned by the company
•• No debts/long term liabilities attached to the operation
•• 70% of their work is with other freight forwarders
•• Located close to motorway network and London Gateway
•• Sizable customer base, circa 200 trading clients
•• Fully experienced team in place to continue the business
•• 16 members of staff who will continue under new management
•• The business is primarily import biased (99%)
•• Owners willing to undertake a handover period
JAMES HUGHES Principal Consultant
DAVID ROBERTS Senior M&A Advisor
email@example.com • +44 (0)1454 275 933
firstname.lastname@example.org • +44 (0)1454 275 941 FORWARDER magazine
SELLING OR BUYING A COMPANY?
GET IN TOUCH
+44 (0)1454 275 933
INTERNATIONAL INDIAN PHARMA FORWARDER BASED EXPORT FORWARDER IN N.E. ENGLAND FOR SALE
Ref. 2254FM | North East, UK
Ref. 93472FM | India
Key business features
Headford M&A are currently facilitating the sale of an air and ocean
•• Over 30 years trading; consistent annual profits year on year
pharmaceutical forwarder situated in the world’s biggest emerging
•• Located at one of the business ports in Europe, in the Humberside area
•• Strong client spread with no single client accounting for more than 10% of revenue •• Established trade routes to Europe & Scandinavia short sea and China, India and USA deep sea
Key business features •• Operating across 6 prime locations in India •• 18 full-time employees •• Main routes: USA, Africa, Europe, Far East, Australasia
•• Multi-faceted service provider including freight forwarding, ships agency, warehousing and distribution
•• 50,000ft2 of temperature-controlled warehousing
•• Controlled exit sought by the owner due to retirement
•• Adjusted net profit: $360,000
JACK LONNEN Principal M&A Consultant
DAVID ROBERTS Senior M&A Advisor
email@example.com • +44 (0)1454 275 931
•• Turnover: $9,300,000
firstname.lastname@example.org • +44 (0)1454 275 941
EUROPEAN ROAD FREIGHT OPERATOR WITH A FOCUS ON GROUPAGE
Ref. FM49815 | South of England, UK Key business features •• An established business with a heavy focus on groupage
•• A sale is being arranged in order to allow new owners to assist with the growth of the business
•• The present owner is happy to remain in a commercial/operations capacity
•• Asset light forwarder with leased vehicles and a cross dock facility •• A team of 28 trained staff are involved in the business •• Trade routes: Italy, Spain, Switzerland, Germany, Ireland, Turkey and Greece
Export 30% (2017, anticipated) T/O: £4,500,000 NP: £150,000 GET IN TOUCH
+44 (0)1454 275 941
JAMES HUGHES Principal Consultant
email@example.com • +44 (0)1454 275 933
SELLER OF THE MONTH FORWARDER magazine
+44 (0)1454 275930 â€˘ firstname.lastname@example.org www.headfordgroup.com Headford Mergers & Acquisitions are specialists in selling owner-managed freight forwarding businesses. For most company owners, selling their freight forwarding business is the most important ďŹ nancial transaction of their life. To meet the challenge of getting a fair price for a business, we have developed a proactive approach to selling a business that connects buyers with sellers with the best synergy. We have over ten years of experience in the freight forwarding sector and, due to our niche-specialist approach, can put you in touch with the best sellers for your business.
M&A for the global freight industry 74
Are you planning to buy or sell a freight forwarding company?
Mergers&Acquisitions FORWARDER magazine
UK GENERAL FORWARDER AIMING FOR ACQUISITION
PRIVATE EQUITY ENTERING EURO FREIGHT MARKET
Ref. 3130FM | UK
Ref. 8429FM | Europe
Having made four successful acquisitions in the last six years, one
Our client is a long term investor who primarily operates in service
of the UK’s fastest growing logistics providers is aiming to continue
orientated industries, with over £1bn invested into the European
this growth with fresh acquisitions. The management are focussing
market our client is now looking to make an investment into the
on acquiring asset light air/ocean companies in addition to companies
freight and logistics sector.
offering European / UK haulage and pallet services.
•• EBITDA of £3m with no upper limit
•• Positive balance sheet and three years of steady or increasing profits
•• Multiple locations; however, headquarters required to be based in or able to be moved to Europe
•• EBIT no less than £200k
•• Strong management team wishing to grow the business with an investment teams support
•• Owned/controlled business making the majority of customer book JAMES HUGHES Principal Consultant
email@example.com • +44 (0)1454 275 933
•• Air and ocean service provider JAMES HUGHES Principal Consultant
firstname.lastname@example.org • +44 (0)1454 275 933
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)1454 275 933
UK SME AIMING TO GROW THROUGH ACQUISITION
UK BUSINESS SOUGHT FOR LARGE EURO FORWARDER
Ref. 7594FM | South East or North West, UK
Ref. 1706FM | UK
A UK SME freight forwarder with a very positive cash surplus is
A large European freight forwarder and logistics firm is looking to establish
looking to make acquisitions of air and ocean freight forwarders in
a UK footprint through acquisition. Our client carries out general freight
either the South East or North West of England. The buyer will not
forwarding including cargo and heavy movements, provides courier and
be using external funding and as such isn’t governed by rigid deal
storage solutions as well as customs clearance and brokerage.
structures set out by financiers.
•• Turnover £1.5m-£15m with a profit margin of 10%+
•• £100,000-£500,000 adjusted EBITDA
•• General forwarding with a clear focus if possible on air
•• 3-30 staff who wish to remain
•• Management/owner to remain for a 2-3-year period
•• Asset-light air & ocean service provider
•• Developing Europe, Russia, China, India and Japan
•• Based in the South East or North West UK
•• Customs, oversized, LTL lines (Europe/Russia) of interest
JAMES HUGHES Principal Consultant
JACK LONNEN Principal M&A Consultant
email@example.com • +44 (0)1454 275 933
firstname.lastname@example.org • +44 (0)1454 275 931 FORWARDER magazine
SELLING OR BUYING A COMPANY?
GET IN TOUCH
+44 (0)1454 275 933
INT'L LOGISTICS GROUP GROWING BY ACQUISITION
HUMANITARIAN AID ...US-BASED FORWARDER
Ref. 5579FM | Europe, USA or Asia
Ref. 2602FM | USA
An internationally headquartered logistics service provider is aiming
Headford Strategic Growth are instructed to identify companies based
to meet the growth targets set by its board for 2016 and 2017. With
in the United States of America who will either be interested in being
multiple high profile European and global acquisitions completed in the
acquired or establishing a joint venture. Our client offers services
past five years this group offers company owners an opportunity to
to a wide variety of end clients, including governments, charitable
continue within the group or to fully exit the industry in a timely manner.
organisations and NGO’s. Regularly arranging the movement of freight
to some of the most challenging locations around the world, including
•• Forwarders based in Europe, USA or Asia
Afghanistan, Syria, Iraq and a number of African countries. Due to the
•• Air & Ocean service providers of high interest •• Net profit of £200,000-£5,000,000 •• Owners open to remaining or retiring JAMES HUGHES Principal Consultant
email@example.com • +44 (0)1454 275 933
United States being one the largest providers of overseas aid goods to the regions in which our client is a specialist they are keen to develop their US operation. Our client requires a business with experience in arranging the movement of freight to dangerous or conflict areas. JAMES HUGHES Principal Consultant
firstname.lastname@example.org • +44 (0)1454 275 933
GROWING UK FORWARDER SEEKING ACQUISITIONS Ref. 3130FM | UK Headford are retained by a rapidly growing international
Ocean & air
freight forwarder in their search for UK-based acquisitions.
Our client is well financed with a number of positive trading
GET IN TOUCH
years completed. This allows their management to make decisions on purchases without requiring the approval of
+44 (0)1454 275 933
external financiers. Features sought •• A focus on ocean import or airfreight import •• Serving clients in fashion, retail, hanging garments, defence / aerospace, e-commerce sectors •• ERTS currently being outsourced at or over capacity •• Asset light companies •• Customers are controlled by the business •• Non reciprocal business to Asia •• Shareholders who are either looking to retire or are open to transitioning into a commercial role JAMES HUGHES Principal Consultant
email@example.com • +44 (0)1454 275 933
BUYER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
Key site stats
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1,967 Freight-specific candidates registering last month
160,124 Jobs views last month
The freight industry job board Forwardingjobs, the global jobsite for the freight industry Offering a dedicated job page with full company branding included on the recruiters directory, enabling candidates to click directly onto your job page. Various banner advertising available on home page of Forwardingjobs... ...be a featured recruiter for the industry. Options of loading jobs on directly or having an Account Manager load the jobs on for you. Easy to link with multi-loading job sites such as Broadbean.
advertise your roles in FORWARDER magazine Please email firstname.lastname@example.org
Our team will take you through the various packages on offer.
RECRUITMENT FOCUS POWERED BY
OPS MANAGER, TRANSPORT BROKERAGE
Coalville, UK | Ref: 516018-FM +44 (0) 1454 275 935
Coalville, UK | Ref: 516017-FM +44 (0) 1454 628 787
Amazon is looking for a Transportation Broker to help grow its portfolio of carrier partners.
Amazon is seeking a skilled and motivated Brokerage Leader to assist in the tactical management, procurement, and execution of Linehaul movements flowing into and out of its European fulfilment centres , sort centres and Amazon associated fulfilment network. An ideal candidate has a proven ability to grow and lead large teams and innovate new creative business solutions.
•• Lead and maintain the sales programme for brokerage initiative and contribute to Amazon’s bottom line
•• Track and report on key compliance metrics across Amazon’s Transportation network
AIR & OCEAN BDM (TOP-10 FORWARDER)
BUSINESS DEVELOPMENT MANAGER
South West, UK | Ref: DB899509FM email@example.com | +44 (0) 1454 275 935
Heathrow, UK | Ref: RP52456FM firstname.lastname@example.org | +44 (0) 1454 628 787
•• One of the world’s largest freight forwarders •• Covering Bristol, Gloucester and South Wales •• Selling air & ocean freight services •• Minimum 2 years’ experience is preferred •• Competitive salary and strong commission structure
•• Medium Sized forwarder •• Heathrow territory •• Air & Ocean Sales •• Minimum 2+ years international freight forwarding
NATIONAL AIR & OCEAN BDM
£35k–£45k | Manchester, UK | Ref: 899440FM email@example.com | +44 (0) 1454 275 935
£45k–£60k |North West, UK | Ref: 899431FM firstname.lastname@example.org | +44 (0) 1454 628 787
•• Strong lean towards air freight •• Must have experience with air, ocean & road freight •• Win new business & build relationships with
•• Must have Air & Ocean sales experience •• Developing & retaining new accounts •• Willingness to travel on a national basis •• 4+ years’ experience in Freight Forwarding sales •• Fast Growing Top 25 Global Forwarder
•• 3+ years’ experience in Freight Forwarding sales
•• Salary Negotiable
VACANCIES BRANCH MANAGER, ROAD FREIGHT
BDM, AIR & OCEAN
£45,000-£50,000 | Leeds/Bradford | Ref. RP8569FM email@example.com | +44 (0)1454 628 787
£40,000-£50,000 | Bradford, UK | Ref. AD7FM firstname.lastname@example.org | +44 (0)1454 628 787
•• Have experience within Eastern & Central Europe •• Must have commercial hands on experience •• 95% groupage & LTL 5% project •• Fluent language in any relevant areas would be preferred •• No management experience required but would
•• Must have ocean & air freight sales experience •• Managing sales activity from start to finish •• Researching / sourcing new clients •• Approaching perspective clients in order to
2 X BDM (NORTH & SOUTH), ROAD
OCEAN EXPORT OPERATOR
£35,000-£40,000 | Ref. RP8561FM Manchester & E. London, UK email@example.com | +44 (0)1454 628 787
£22,000-£25,000 | Birmingham, UK | Ref. JW9871FM firstname.lastname@example.org | +44 (0)1454 275 951
have to be ready to take the next step
•• 1-2 years freight sales experience required •• General cargo & mainly FTL services •• B2B sales experience •• Have an excellent rapport-building ability •• Fluency in written and spoken English
establish their freight forwarding requirements
•• Arranging/attending customer visits
•• MUST HAVE ocean export experience •• Be fully conversant with all aspects of ocean export, including ASM & GEMS
•• Good employment history in forwarding •• Should have good customer service and be IT literate •• Ready to hit the ground running
AIR & OCEAN BDM
ROAD FREIGHT BDM
£45k - £60k | Heathrow, UK | Ref: 899442FM email@example.com | +44 (0) 1454 628787
£35k - £45k | North West | Ref: 899453FM firstname.lastname@example.org | +44 (0) 1454 628 787
•• Slight bias towards air freight •• Must have experience with air & ocean freight •• Win new business & build relationships with current clients •• 5+ years’ experience in Freight Forwarding sales •• Fast growing freight forwarder
•• Must have experience with Road Freight •• Strong sales experience essential •• Ability to build rapport at a high level •• 2+ years’ experience in Freight Forwarding sales •• Top 25 Global forwarder
RECRUITMENT FOCUS POWERED BY
NATIONAL BUS. DEV. DIRECTOR
BUSINESS DEVELOPMENT MANAGER
London, UK | Ref. 122279FM email@example.com | +44 (0) 117 905 8904
London, UK | Ref. 122278FM firstname.lastname@example.org | +44 (0) 117 905 8904
•• 10+ years with current employer •• 28 years’ experience in the industry •• Developed market segments and contract from £20K
•• Senior level business Sales Director •• 25 years’ experience in the industry •• Proven track record of developing business
•• Surpassed 2015 Target (50,000 TEUS) by 3%
•• Accountable for more than £8m in turnover
BUSINESS DEVELOPMENT MANAGER
London, UK | Ref. 122280FM email@example.com | +44 (0) 117 905 8904
Liverpool, UK | Ref. 17823PK firstname.lastname@example.org | +44 (0) 117 905 8904
10+ years with current employer
•• Immediate pipeline worth £60k year profit •• 9+ years’ worth of experience selling road, ocean
to over £10M in revenue
(51,500 TEUS); £35m in revenues 2016 Target: +30%
•• Employed by a global freight forwarder for 8+ years •• Developed market and core clients in industrials segments UK wide
in Automotive, Defense and Engineering of business between 2015/2016
& air freight
•• Was generating £15k–£18k month profit in last freight forwarding BDM role
•• Promoted to UK Business Manager overlooking all road •• Achieved targets in region of £850K GP in 2016
•• Available immediately
AIR & OCEAN IMPORT OPERATOR
Coventry, UK | Ref. 1125547RD email@example.com | +44 (0) 117 905 8904
Liverpool, UK (will relocate) | Ref. 1125322CR firstname.lastname@example.org | +44 (0) 117 905 8904
•• Over 19 years’ experience in air/ocean imports,
•• Increased auditing accuracy from <75% to >95% •• Decreased import freight spend from >€80,000 per
working for just one company
•• Professional training in Hazard Awareness,
Movement of Dangerous Goods & Manual Handling
•• Experience in customer service, bookings, spreadsheets, buy & sell rates, HMRC correspondence and invoicing
month to <€6,000 per month
•• Experience in logistics (3PL/4PL), operations,
manufacturing, freight forwarding & supply chain
•• Available immediately
CANDIDATES ROUTE DEVELOPMENT MANAGER
ROUTE DEV. MAN./PRODUCT DEV. MAN.
National | Ref: 1126510FM email@example.com | +44 (0) 1454 628 787
Heathrow, UK | Ref: 1126495FM firstname.lastname@example.org | +44 (0) 1454 628 787
•• Target hitter - £250-270K GP •• 6 years’ experience as a US Trade Lane Manager •• Trade lane development between the UK and USA •• Verticals: automotive, retail, industrial, pharmaceutical
•• Strong sales management experience •• 50% Air 50% Ocean •• Great knowledge of air and sea contacts nationwide •• Verticals: retail (wholesale, technology, garment),
•• Great knowledge of Air and Sea contacts Nationwide
•• Trade Lanes: US, UK, Far East, M.E., Africa, Australasia
AIR & OCEAN BDM
SALES MANAGER / BDM
Heathrow, UK | Ref: 12904FM email@example.com | +44 (0) 1454 275 935
East Midlands | Ref: 1126425FM firstname.lastname@example.org | +44 (0) 1454 275 935
•• 10+ years international air & ocean freight sales •• £120K GP in Last 12 months •• Air 60% ocean 40% •• Trade lanes: Far East & US •• Verticals: retail & general cargo
•• Over £1m turnover for last of the 5 years (NB only) •• Strong in automotive, aviation, high-security
SENIOR KEY ACCOUNT MANAGER
ROUTE DEVELOPMENT MANAGER
West Midlands | Ref: 1126410FM email@example.com | +44 (0) 1454 275 935
North West | Ref: 12904FM firstname.lastname@example.org | +44 (0) 1454 275 935
•• Looks after roughly 50 accounts •• Accounts vary in size from £1m–£15m turnover •• Works on margins of 18%–25% •• No restrictive covenant in place
•• Exceed trade lane growth target by over 200% •• 10 years’ experience in logistics •• Currently manages Ocean Freight
FMCG , pharma & general cargo
•• Experience with air, ocean & road •• 3 employers since 2000
(FCL & LCL – all verticals)
•• Open to a new route, mode or vertical
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF MATT EDITOR KATIE CLIENT MARKETING CHRIS MARKETING DARREN DIGITAL MARKETING TIM DESIGNER
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THE EURO ROAD ISSUE
THE TEMPERATURE CONTROLLED ISSUE
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ANDREW MAY, DHL FREIGHT
88 SOFTWARE & TECH Į HONG KONG & JAPAN Į LEE GRIFFITHS, NNR GLOBAL LOGISTICS
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PORTUGAL & THE FAR EAST
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KEVIN BRADY, WOODLAND GROUP IRELAND
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Express vans, 7.5 /7.5 Express vans, Express vans, 7.5 // MOVEITLIKE MOVEITLIKE 1717 tonners, 13.6 17 tonners,13.6 13.6 tonners, metre artics with 222 metre artics with metre artics with SITESTATISTICS SITESTATISTICS drivers drivers drivers
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June 2017 FORW AR DIREC DER TORY
STEPHEN CARR, PEEL PORTS
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Six best practices The truth about air this pollution & trade road do we go here? Worldwide Doorbell John Good Crane Shipping give us the low down The beneﬁ tsfrom & strategy of volatile air and oceanfreight consolidation Sticking achallenge plaster on aAfrica political infection What does the hold for lane? Still aWhere infuture Transport Exchange Group
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companies are targeting different types of enquiries so we As well as complementing the efforts of the marketing Hazardous teams goods capabilities on most tailor ourcampaigns campaigns around our clients clients exact exact requirements. requirements. of larger companies, it provides an excellent cost effdepartures, ective tailor our around our in compliance with ADR tailor our campaigns around ourand clients exact requirements. marketing solution for SME freight companies that are looking IMDG rules. Documentation checking service Freight Media theDGSAs prefectstrategic strategicgrowth growth partner partner for for any any to increase their sales. Freight Media isisprefect the prefect and advice from our Freight Media is on-site the strategic growth partner for any logisticsservices company thatisis aiming aiming to to stand stand out out from the the crowd. crowd. logistics company Trailerlogistics groupage tothat /from company that is aiming to stand out fromfrom the crowd. The Freight Media marketing team has put together a range Italy,ofSpain, Portugal, Greece & France We havepackages packagesavailable available to to suit any any marketing marketing budget. budget. services that assist freight companies in increasing their marketWe We havehave packages available to suit suit any marketing budget. Freight forwarding services throughout share. As logistics specialists we also appreciate that all freight
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MUL TIMODAL THE BREXIT THE ECO THE TECH TEMPERATURE SOFTW ARE SHIPPING & EUROPEAN DOMESTIC THE NVOCC SECURITY ROAD & AIR FREIGHT TIME REEFER 2016 ISSUE ISSUE ISSUE CONTROLLED CONTAINERS ISSUE NISSUE ISSUE RAIL ISSUE EROAD ISSUE CRITICAL W &TECH ISSUE
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PROJECT CARGO CHINA & SCANDINAVIA
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We speak to another freight industry mover and shaker
More news and press releases from the world of freight
ASK THE EXPERTS
Topical knowledge from the FTA and other industry experts
Topical knowledge from the FTA and other industry experts
We explore logistics in a particular industry
More from the world of mergers & acquisitions in freight
Current jobs and candidates from Forwardingjobs.com
Please be aware, in this dynamic industry these topics and features are subject to change.
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FREIGHTMEDIA PROVIDES AN OUTSOURCED MARKETING SOLUTION FOR THE FREIGHT INDUSTRY As well as complementing the efforts of the marketing teams of larger companies, it provides an excellent cost effective marketing solution for SME freight companies that are looking to increase their sales. The Freight Media marketing team has put together a range of services that assist freight companies in increasing their market share. As logistics specialists we also appreciate that all freight
companies are targeting different types of enquiries so we tailor our campaigns around our clients exact requirements. Freight Media is the prefect strategic growth partner for any logistics company that is aiming to stand out from the crowd. We have packages available to suit any marketing budget.
KATIE ELLIOTT KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771
WWW.FREIGHT-MEDIA.COM June 2017
The 'Software & Tech' issue. Regional Focus: Hong Kong & Japan. Move it Like... Lee Griffiths, NNR.