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FREEPLAY’S innovative systems: Improve profits Decrease costs Reduce waste Enhance customer service Optimize capital resources Sustain financial impact Strengthen leadership FREEPLAY coaches each have over 20 years of experience implementing people, product & process systems to attain bottom line results.

FREEPLAY, INC. Centerville, IN Incorporated 2003


Link people, process and product systems for sustainable improvements.

Value People Communication Leadership Commitment Culture Working Relationships People Human Systems Teams Continuous Improvement

Effective Organization

Process Lean Strategy Launch Business Basics

Product Development Task-Procedure

System Flow

Product

Maintenance System

Quality

Operating Equipment Computer/Analysis Tools

System examples: • Process efficiency improvement • On-site lean strategy implementation • Comprehensive coaching for leadership development • High performance workforce development • Strategy and problem solving facilitation • Launching a new business


Strengthen Leadership Raise your team’s effectiveness. Build & expand leadership foundation and principles across an organization with experienced coaching.

50 DOs FOR EVERYDAY LEADERSHIP DOs

How do I build trust and credibility?

1

DON’Ts

Be consisten tly 100% hon est

1

Use half truths, spin or avoid

2

Say “I don't know; I'll find out”

2

Pretend to be someone you’re not

3

Lead by e xample – h old you rself to a higher sta ndard

3

Say one thing and do another

4

Do what’s right – stick to decisions or admit mistakes

4

Cut deals with people or be a pushover

5

Commit to the extent of your knowledge and authority

5

Overcommit to things outside yo ur control

6

Make decision s when you ne ed to

6

Freeze and get overrun

7

Circle back to inte rested parties – with follow-up, fe edback, or an answer

7

Leave people wondering

8

Maintain confide nces and trust of those who are a bsent

8

Break confidences or talk behind people’s backs * from our sister company Humanergy

Refine Processes Make the most of your resources. Deliver comprehensive process improvement upon which to build ongoing success. Eliminate waste from processes and increase efficiency. On-site coaching and facilitation from experienced implementers.


Fortify Business Basics Reinforce commitment to the bottom line. market price - costs target price market price assessments freight scrap costs overhead supplies cycle loss material customer requirements available work hours base hourly rate fringe labor rate direct labor indirect labor salary labor cycle time FTT – first time through OEE – overall equipment effectiveness sales return on sales profit

The Bottom Line

Increase employee business acumen where all: understand foundational financial metrics used every day in organizations; increase knowledge of the past, present and future of business; and understand that we each impact the bottom line.

FREEPLAY, INC. believes when an organization’s greatest resource, its people, understand a business’s objective, technical, tactical and leadership requirements and options, then the organization is sure to succeed. FREEPLAY provides experienced coaching to strengthen leadership, refine processes, transform organizations, expand businesses and launch new endeavors.

info@freeplay.biz 765.541.9815 P.O. Box 151, Centerville, IN 47330 REV. 1.1


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