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BUSINESS & INDUSTRY www.fvtc.edu/bis

See page 8 for seminars!

Customized. Innovative. Solutions.

Fox Valley Technical College is a world-class business and employer partner. Big or small, next door or around the globe, our expert staff and dynamic programs will arm your business to grow, improve and develop talent. We invite you to explore our . . .

Customized.

Innovative..

Solu

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TABLE OF CONTENTS Message From the President............... 2 Employee Assessments....................... 4 Customized Training & Services.......... 6 Seminars & Continuing Education....... 8 Specialized Equipment & Facilities..... 10 Strategic Alliances & Partnerships..... 11 Contact Us....................................... 12

utions. www.fvtc.edu/bis

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Our Business is Education

and our customers say we're good at it!

A MESSAGE FROM OUR PRESIDENT Dr. Susan May

Fox Valley Technical College meets businesses and people where they are, and we help them excel, expand, and grow their talents. With over 30 years of experience helping businesses like yours thrive, FVTC has earned a solid reputation as a trusted training partner for thousands of high-performing companies and their employees.

In fact, over 1,700 employers choose FVTC annually to develop the skills of their employees–that's more than 20,000 employees each year! I share these facts with you so you can talk with our Business & Industry Services advisors with confidence. I know they will live up to our promise of customized, innovative business training solutions. Introductory meetings are complimentary, so let’s see how we can assist your organization.

“ The trainers understood

our needs and developed a program that was exactly what we sought.” Mark Rohloff City Manager City of Oshkosh

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Customized. Innovative.

Learn more about our services and

WORK READY SKILLS

for businesses and employers.

Targeted Employee Assessments can save thousands in onboarding costs and assist with talent acquisition and development.

Customized Training & Services can strengthen the critical talent of your managers and technical workforce.

Cost-effective Seminars & Continuing Education workshops maximize the potential of your people and processes.

Leading-edge Specialized Equipment & Facilities provide access to hands-on training, testing and research capabilities.

Solutions.

www.fvtc.edu/bis 3

Employee Assessments Maximize the potential in your organization with effective employee assessments. Most companies have long recognized that during the hiring process, assessments offer accuracy, fairness and operational value.

Assessments provide key solutions for employee selection, training needs analysis, and can even be applied to succession planning. Look to Fox Valley Technical College for thousands of standardized assessments to help you select and evaluate your employees.

“ Whether the goal is improving cost of hire or quality of hire, or boosting leadership bench strength, assessments have become an indispensable piece of the decision-making puzzle.” Society for Human Resource Management (2011)

“ Lifelong learning is very important to our future, and FVTC is a key resource for us.”

Margie Harvey VP of Human Resources Miles Kimball Co.

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Customized. Innovative.

Recruiting, staffing and workforce development decisions start with needs analysis and targeted employee assessment.

Assessment Options :: :: :: :: :: :: :: ::

360-Degree Evaluations Accounting, Financial & Banking Aptitudes Basic Skills Business, Office & Communication Call Center Career & Job Search Inventories Computer Software & Simulations

Solutions.

:: :: :: :: :: :: :: ::

Health & Dental Human Resources Information Technology Leadership & Management Legal Personality Sales, Marketing & Customer Service Trades

1000+ assessments available in 16 categories

www.fvtc.edu/assess www.fvtc.edu/assess

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Customized Training & Services There is logic to approaching a business challenge. First, you analyze the situation and assess what needs to be done. Then, you choose the right-sized solution to fit the problem.

This is when the Business & Industry Services Advisors at Fox Valley Tech can be a great resource for you! Our advisors will listen to your needs, evaluate available options and recommend solutions to your business challenge. Customized training services from Fox Valley Technical College are accessed locally, requested nationally and utilized globally. Specialty services fit your goals and objectives in a way that is both cost-effective and relevant. Technical experts and trainers bring extensive expertise and years of practical workplace experience to your team. We combine our experiences with the knowledge of your team to provide working solutions.

“ I have received nothing but positive feedback on yesterday's class. Staff feels much more comfortable in what their role will be and now have a toolbox to get their job done.� Timothy Franz Oshkosh Fire Chief

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Customized. Innovative.

Business Growth Accelerate your growth with business and strategic planning services; expand into global markets or provide best-of-class sales and service. :: Business, Management & Finance :: Global Education & Services

:: Customer Service, Sales & Marketing :: Small Business & Entrepreneurship

Talent Development Inspire high performance and personal development in your employees; create workforce development plans that improve new hire, individual and team contributions. :: Business, Management & Finance :: Employee Assessments :: Human Resources & Workplace Skills

:: Communication Skills :: Healthcare & Human Services :: Learning & Training Technologies

Process & Operations Generate results through applied workplace skills, performance support and industry-recognized credentials; deliver immediate benefits and measurable outcomes. :: APICS & Supply Chain :: Engineering Technologies

:: Computer Technologies :: Lean Six Sigma

Building a workforce with the right knowledge & skills is central to every organization's talent management and growth strategy. We offer hundreds of in-demand and on-demand topics to upskill workers, continuously improve and accelerate growth. :: Advanced Manufacturing & Robotics :: Communication Skills :: Computer Applications :: Global Education :: Leadership Development :: Lean Six Sigma :: Learning Technologies :: Printing Research & Technologies :: Safety & Sustainability :: Small Business Ventures :: Supply Chain :: Transportation

Safety & Sustainability Optimize safe operational practices, working conditions and environmental impact; access the latest training and expertise to protect workers, our environment and communities. :: Environmental Health & Safety :: Horticulture, Agriculture & Natural Resources

Technology & Trades Harness the potential of your technical worker and innovation pipeline; develop a skilled workforce with the applied technologies and industrial skills to design, create and deliver products. :: Computer Technologies :: Engineering Technologies :: Printing Technologies

:: Construction :: Manufacturing :: Transportation

Solutions.

www.fvtc.edu/training

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Seminars & Continuing Education Choose from a multitude of cost-effective seminars for frontline workers, first-level leaders and technically skilled professionals to maximize their potential and provide the greatest return on your employee investment. Scheduled seminars are available in many formats, including classroom, online and blended options to fit busy schedules. And if these options don’t meet your needs, challenge us to create a seminar that is in demand by employers like you.

APICS & Supply Chain

Communication Skills

APICS CPIM-Basics of Supply Chain Management APICS CPIM-Detailed Scheduling & Planning APICS CPIM-Execution & Control of Operations APICS CPIM-Master Planning of Resources APICS CPIM-Strategic Management of Resources APICS CSCP-Certified Supply Chain Professional APICS Global Sourcing Workshop

Creating High-Impact Workplace Documents Delivering “WOW!” Presentations Effective Communication: Active Listening & Assertive Speaking Grant/Proposal Writing Impromptu Speaking Improve Interpersonal Communication Skills Nonverbal Cues that Convey Your Meaning Nuts & Bolts of Grammar Proofreading Skills Social Media & Internet Marketing

www.fvtc.edu/bis/supplychain

Business, Management & Finance www.fvtc.edu/bis/business

Build Your Leadership through Trust Coaching Job Skills Communication Skills for Leaders Dealing with Difficult Behaviors Developing Performance Goals & Standards Developing Your Personal Leadership Style Essential Communication Skills for Leaders Essential Skills of Leadership Financial Skills for Non-Financial Managers Improving Work Habits Managing Generational Differences Managing Team Members’ Complaints Moving Into Management Personal and Workplace Leadership Series Providing Performance Feedback Resolving Conflicts Shop Managers’ Supervision Series Supporting & Leading Change Time Management

www.fvtc.edu/bis/communication

Computer Technologies www.fvtc.edu/bis/computer

Adobe Creative Suite Adobe Acrobat Adobe Dreamweaver Adobe Illustrator Adobe InDesign Adobe Photoshop Getting Started with Workplace Computers HTML Web Authoring Microsoft Access Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Visio Microsoft Word QuickBooks 2011

Construction

Customer Service, Sales & Marketing www.fvtc.edu/bis/customerservice Customer Service Fundamentals Sales Fundamentals Social Media & Internet Marketing Telephone Communication Techniques Time Management Walking the Customer Service Talk

Engineering Technologies www.fvtc.edu/bis/engineering Inventors Workshop Series

Environmental Health & Safety www.fvtc.edu/bis/safety

Forklift Safety – Training-the-Trainer Hazardous Waste Site Worker OSHA Forklift & Lift Truck

Global Education & Services www.fvtc.edu/bis/global

Certified Global Business Professional Series Chinese for Business & Travel Global Operations Management Global Sales, Sourcing & Product Promotion Global Supply Chain & Logistics Management Global Trade Finance & Banking International Transportation Managing Cross-Cultural Relations Spanish 1 Correction Officers

www.fvtc.edu/bis/construction Lead-Safe Renovator Training

www.fvtc.edu/seminarsearch

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Customized. Innovative.

Boost workforce skills with scheduled & on-demand seminars critical to employee development. Every year, over 20,000 employees receive workplace training at FVTC... and 95% indicated they would return to us for future training.

Healthcare & Human Services www.fvtc.edu/bis/health&humanservices Spanish 1 Healthcare

Horticulture, Agriculture & Natural Resources www.fvtc.edu/bis/agriculture Spanish 1 Agriculture

Human Resources & Workplace Skills

www.fvtc.edu/bis/humanresources Hiring Winning Talent Meeting Management Performance Appraisals Done Right Promoting a Respectful Workplace Strengthen Your Problem-Solving Skills Thinking Critically & Creatively

Lean Six Sigma

www.fvtc.edu/bis/leansixsigma Lean Culture & Value Stream Mapping Lean Enterprise Project Certificate Series Lean Overview Lean Project & Instructor Support Problem Solving & Planning with the A3 Rapid Improvement Event Preparation & Facilitation Six Sigma Green Belt Certificate Standard Work & Visual Management

Solutions.

Learning & Training Technologies

Small Business & Entrepreneurship

Assessing Training to Assure Success Building Skills to Train Team Members on the Job Delivery Strategies to Engage Learners Designing Training to Achieve Results Facilitation Skills Train-the-Trainer Advanced Train-the-Trainer Certificate Using Captivate to Create Tutorials

Creative Social Media Business Boosting E-Seed™: Innovative Business Plan Training Explore Starting a Business Pro-Seed™: Planning & Coaching for Small Business Owners Shatter the Myths about Starting Your Own Business

www.fvtc.edu/bis/learningtechnologies

Manufacturing

www.fvtc.edu/bis/manufacturing Advanced Manufacturing Technologies Internal Auditing of Quality Systems Project Management

Printing Technologies www.fvtc.edu/bis/printing

Achieving Consistency in Process Printing Basic Flexo Printing Flexo Printing & Rotary Die Cutting Fundamentals of Narrow Web Flexo Printing Fundamentals of Wide Web Press Operation

www.fvtc.edu/bis/entrepreneurship

Transportation

www.fvtc.edu/bis/transportation Advanced Vehicle Systems Estimating Analyzing & Estimating Structural Damage Collision Damage Assessment Communication Skills for Dispatchers DOT A to Z: DOT Rules & Regulations Hazardous Material Certification Heavy Truck Estimating New Vehicle Technologies for the Damage Appraiser Nuts & Bolts of International Transportation Non-Structural Repair Decision

www.fvtc.edu/seminars

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Campuses: :: Appleton

Specialized Equipment & Facilities Fox Valley Technical College's world-class training facilities and equipment provide critical technology, manufacturing and business support. Training rooms are conducive to learning, and ongoing updates offer new opportunities and technologies to meet technical training and assistance needs.

Access the latest technical resources at FVTC's campuses and regional training centers, or train at your worksite.

:: Oshkosh

Regional Centers: :: Chilton :: Clintonville :: Waupaca :: Wautoma

Training Centers: :: Advanced Manufacturing Technology Center :: Criminal Justice Centers :: D. J. Bordini Center :: FABTECH Education Center :: J. J. Keller Transportation Center

Event and meeting rooms ideal for off-site training Let our experts take care of the details while you focus on what’s important—the content and outcome of your event. Complimentary meeting rooms are available when using our trainers.

Specialized equipment serving a multitude of industries and professions

:: Printing Technologies Education Center :: Regional Fire Training Center :: S. J. Spanbauer Aviation & Industrial Center :: Wildland Fire Training Center

Whether you are searching for specialized equipment or meeting space for a training session, we offer an exceptional learning or research environment. Industry-specific equipment makes hands-on training available and affordable. :: :: :: :: :: ::

Robotic Technologies Collision & Property Damage Assessment Construction & Woodworking Technologies Flight Simulator Law Enforcement, Safety & Security Printing & Flexographic Presses

:: :: :: :: :: ::

Advanced Driving & Road Course Computer & e-Learning Digital Fabrication & Prototyping Human Patient Simulator Meeting & Event Services Welding & Advanced Manufacturing

Host your next meeting, event or training session at FVTC. Submit your rental request today: www.fvtc.edu/FVTCrental

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www.fvtc.edu/facilities

Strategic Alliances & Partnerships

“ We work with business customers around the country and we don't see partnerships like this anywhere else.�

Our partnership network allows us to provide leading-edge workplace technologies to organizations like yours. Partnerships, alliances and strategic investments help Fox Valley Technical College maintain its unique position as the premier resource for training and technical assistance.

Mike Weller President Miller Electric Mfg. Co.

We monitor the pulse of regional economic and workforce development opportunities. This makes Fox Valley Technical College uniquely responsive to the needs of government and the local business community–including organizations like yours. The cornerstone of our success is based on our relationships and collaboration with: :: Associations

:: Businesses

:: Government

:: National & International Training Organizations

:: Valued Community Partners

Here are just a few of our many valued partners:

Interested in exploring partnership opportunities? We'd love to discuss the possibilities. Contact us today and let's talk about the options.

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Contact our Business & Industry Advisors

Dale Walker Director (920) 735-2571 l walkerd@fvtc.edu

Mary Frozena Associate Director (920) 735-2487 l frozena@fvtc.edu

Steve Dreger Key Account Manager (920) 831-4374 l dregers@fvtc.edu

Dave Wuestenberg Key Account Manager (920) 831-5416 l wuestenb@fvtc.edu

Additional Contacts: Employee Assessment (920) 735-5718 | assess@fvtc.edu Customized Training & Services (920) 996-2949 | bi.services@fvtc.edu

www.fvtc.edu/BISadvisors

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Connect with us on LinkedIn or join our LinkedIn group: Fox Valley Technical College Business & Industry Services

Seminars & Continuing Education (920) 735-4798 | seminars@fvtc.edu Specialized Equipment & Facilities (920) 735-2576 | bi.services@fvtc.edu

Customized.

Innovative..

Solutions.

Address Service Requested

Business & Industry Services 1825 N. Bluemound Drive P.O. Box 2277 Appleton, WI 54912-2277

NON-PROFIT ORGANIZATION U.S. POSTAGE PAID FVTC

Business & Industry Services Fox Valley Technical College - D. J. Bordini Center 5 Systems Drive P.O. Box 2277 Appleton, WI 54912-2277 Call us: Appleton :: (920) 735-2525 Oshkosh :: (920) 236-6156 Toll-free :: (888) 458-0449 Fax us: (920) 735-4771 Email us: bi.services@fvtc.edu

Business & Industry Services: www.fvtc.edu/bis Employee Assessment: www.fvtc.edu/assess Seminars: www.fvtc.edu/seminars Locations: www.fvtc.edu/locations


FVTC Business & Industry Services Resource Guide - 2012