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In association with

EXPLORE THE MIGHTY RIVERS AND COASTS OF SOUTHEAST ASIA AND INDIA


In association with

WELCOME TO THE FIRST EDITION OF OUR EXCLUSIVE PANDAW BROCHURE, BROUGHT TO YOU IN ASSOCIATION WITH FRED.\ RIVER CRUISES. The Pandaw experience is all about exploring remote and often hard-to-navigate rivers and coasts in specially-designed luxury small ships. Each ship, hand-crafted in brass and teak, is an object of beauty in itself. A Pandaw adventure is very different from that offered on an ocean cruise. The ships are small in scale, and the atmosphere is informal and very friendly. As tailor-made specialists, Fred.\ River Cruises know how to make a great holiday a memorable one. Allow us to specially put together your holiday taking care of every detail, ensuring it is a holiday you will not forget. Our River Cruise Specialists can tailor-make packages including land-based stays along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer. Fred.\ River Cruises and Pandaw look forward to welcoming you on your next river cruise.

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W W W. P A N D AW. C O M


FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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WHY PANDAW? We offer our travellers unique expeditions off the beaten tourist track.

For over twenty years Pandaw has specialised in exploring the remote and off the beaten track rivers of Asia. Places that few, if any, can navigate with our specially designed ships, offering travellers a truly exclusive and unique experience. Essentially an outdoor experience, travellers meditate on the unfolding panorama of human

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and wildlife thriving on these great rivers from the spacious promenade and observation decks. All on board enjoy an informal and friendly atmosphere - the 'Pandaw Spirit' - for which we are renowned. We also have the highest passenger-to-deck space ratio of any cruise ships afloat, offering plenty of spots to relax and take in the panorama or chat with fellow travellers.

W W W. P A N D AW. C O M


Learning about the culture and history first hand, both on board and ashore is a key part of a Pandaw journey. There are active walks and bike rides through the countryside and local villages, speedboat explorations penetrating deeper into the jungle and visits to heritage sites. Passengers have many opportunities to interact with welcoming local communities, including visits to Pandaw Charity projects along the way. Finished in brass and teak by skilled local craftsmen and in the tradition of the Irrawaddy

Flotilla Company. All seventeen of Pandaw’s unique fleet are finished to exacting first-class standards with all modern conveniences. Objects of great beauty, these vessels have an ultra shallow draft and can venture where other ships can not. We are also family friendly, our expeditions are perfectly suited to kids who gain unforgettable life experience from their interactions in the villages along the way.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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Jorhat

ad dy

tra apu hm ra

Katha

Irr aw

B

INDIA

Chind wi n

Homalin

CHINA

Mawlaik Ganges

Guwahati Mandalay

Kalewa

VIETNAM

Jinghong

Farakka Pagan

Luang Prabang

BURMA Irraw

Kolkata

Chiang Saen

Prome

Viet Tri

Red River

Halong Bay

Hoa Binh Hanoi

y add

Mekong

Varanasi

SOUTH C H I N A  S E A

L AO S Vientiane

B Ay O F BENGAL

Rangoon

Irrawaddy Delta

THAILAND CAMBODIA Siem Reap

Diglipur Andaman Islands

ANDAMAN SEA

Mergui

Phnom Penh G U L F  O F THAILAND

Port Blair

Kratie

Kampong Trolach

Myeik

M

g on ek

Saigon My Tho

Kawthaung Aladdin Islands

WHERE WE GO? Burma (Myanmar)

Vietnam and Cambodia

Pandaw are pioneers in river cruise expeditions in Burma and still to this day very few vessels are able to carry passengers. We offer a wide choice of river cruises in Burma: 1, 2 and 4-night short cruises from Mandalay to Pagan; 7-night cruises on the Irrawaddy and Chindwin Rivers; and 10 and 14-night cruises from Rangoon to Mandalay.

Take in the fascinating River Mekong and striking cultural contrast between the bustling Vietnam delta and the tranquillity of Cambodia. Our 7 to 10-night expeditions take you from Saigon to Siem Reap and one of the world’s great ancient wonders, Angkor Wat.

Laos to China Sail on the spectacular Upper Mekong River all the way from Vientiane to China or vice versa. This incredible and pioneering 14-night river expedition, only recently made possible, allows guests to discover charming villages, stunning scenery, pristine jungles, the fabled “Golden Triangle” and the natural wonder of the emerald green waters of the Mekong in China’s remote Yunnan province.

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Halong Bay and Red River We explore the key sites of Northern Vietnam traversing the Red River delta and its main tributaries, connecting the wonders of Halong Bay with the excitements of downtown Hanoi, and then on into the interior, well off the beaten track.

India In late 2018 we opened on the Lower Ganges. In late 2019 we start up on the Upper Ganges and the Brahmaputra and the Andaman Islands in 2020: three Pandaws covering all the key waterways of Northern India with their sacred sites and cultural riches.

W W W. P A N D AW. C O M


KOLKATA to VARANASI THE UPPER GANGES

14 nights Varanasi, said to be the oldest inhabited city on the planet is the most sacred city of Hinduism and a place of overwhelming beauty at the same time poignantly moving with its cremation ghats. Varanasi is surely the goal of any ‘passage to India’.

This magnificent 14-night cruise follows the mighty Upper Ganges and includes a variety of temples, palaces and incredible cultural experiences

Interact with the locals of Matiari at the brass-working village and witness the whole primitive process of beating out brass water pots and other vessels

Passing the confluence of the Kosi river that flows down from Nepal, moor at the pretty town of Bateshwarsthan to visit the 8th-century Buddhist site of Vikramshila

RV KATHA PANDAW SHIP MAY VARY

• •

14 deluxe staterooms Panoramic french windows

• •

Bistro style dining Open air lounge and bar

T

INDIA Doriganj Ghazipur

Patna Buxar

Nalanda

Bodhgaya

INDIA

Raj Mahal

Mokama Farakka Jangipur

es ng

Rajgir

Bateshwarsthan

Ga

Zamania Varanasi

Barh Sultanganj

Murshidabad

Plassey Matiari

14 nights from

£3869pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/UGR

Mayapur Kalna Chandernagore

Pandaw Journey Train Journey Land content

Kolkata

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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KOLKATA to FARAKKA THE LOWER GANGES

7 nights Explore the Lower Ganges or Hooghly River on the stately Orient Pandaw, visiting the cultural riches of Bengal with its many palaces and temples set amidst an idyllic rural landscape.

• Travel in the comfort of a Pandaw ship and explore the Lower Ganges RV ORIENT PANDAW

• •

30 deluxe staterooms Onboard bakery

• •

Fair trade shop, library

• Vibrant life along the lower Ganges including temples, palaces and incredible cultural experiences

Sundeck bar

• Includes a train ride between Kolkata and Farakka T

• Delightful villages, see rural India at its most idyllic G

an ge s

Gaur

Farakka Hoogh ly

INDIA

Baranagar Murshidabad

7 nights from

Plassey

Hooghly

Matiari

£1459pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/LGR

Mayapur Kalna Chandernagore

Pandaw Journey Train Journey Land content

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Kolkata

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


GUWAHATI to JORHAT THE BRAHMAPUTRA

7 nights The Brahmaputra river in Northern India originates high in the Himalayas before flowing through the Assam Valley where UNESCO protected national parks and remote rural communities provide the traveller with unique experiences.

7-night cruise including wildlife safaris (one-horned rhinos, elephants)

Visit the fascinating “Mishing” people, tea plantations, temples and palaces

Enjoy the stunning natural scenery and wildlife of the Brahmaputra River. Observe river dolphins and birds of prey as we pass uninhabited islands

RV INDOCHINA PANDAW SHIP MAY VARY

• •

• •

30 deluxe staterooms Onboard bakery

Fair trade shop, library Sundeck bar

INDIA Majuli Biswanath Ghat

B

h ra

ra put ma

Sibsagar Jorhat

Silghat

Kaziranga

Guwahati

7 nights from

£1999pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/MBR

INDIA Pandaw Journey

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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KAWTHAUNG - PORT BLAIR - DIGLIPUR PASSAGE ACROSS THE ANDAMAN SEA

10 nights From Burma’s Mergui Archipelago to India’s Andaman and the Nicobar Islands, there is a most extraordinary ethnographic mix, not to mention biodiversity and marine life. It is also very beautiful with many uninhabited islands ringed with dazzling white sands.

Visit Coxcombe Island to kayak or swim into the enclosed lagoon

Explore the colonial heritage of the Port Blair not missing the iconic cellular jail

Visit villages and local communities, see folk dancing and local workshops

MY ANDAMAN EXPLORER

• •

• •

10 deluxe suites 24hr hospitality bar

Mayabunder The Andaman Islands

Havelock Islands

Port Blair

from Coxcombe Island The Andaman Islands

Coastal sailing

T H AI L AN D

Diglipur

South Andaman Island

Carrara marble floors

BURMA

10 nights from

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/PAS

THE ANDAMAN SEA

Kawthaung Coxcombe Island

Pandaw Journey

10

£3699pp

T H AI L AN D

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


PORT BLAIR - DIGLIPUR - PORT BLAIR THE ANDAMANS

7 nights On the east coast there are various ethnic groups including Indians and Karens who will provide a warm welcome to our intrepid explorers. There are numerous beaches and uninhabited islands with coral reefs and rich marine life.

This spectacular 7-night cruise around the Andaman Islands includes an unspoiled forest, beautiful coral reef for snorkelling and virgin beaches

The crescent shaped Radhanger beach is great for a long walk and elephants can be encountered

Visit the market, church and a flourishing Karen cultural life

MY ANDAMAN EXPLORER

• •

• •

10 deluxe suites 24hr hospitality bar

THE ANDAMAN SEA

Carrara marble floors Coastal sailing

Diglipur

Mayabunder The Andaman Islands

7 nights from

Rangat Bay

South Andaman Island Port Blair Pandaw Journey Land content

Havelock Islands

THE ANDAMAN SEA

£3069pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/ADS

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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KAWTHAUNG - MERGUI - KAWTHAUNG THE MERGUI ARCHIPELAGO

7 nights This 1963 classic motor yacht with only ten suites is the first ship to explore the Mergui Archipelago and sails weekly out of Kawthaung.

Sail to Cockscomb island with its limestone caves and hidden lagoon accessible only on the ship’s inflatable tenders (RIB)

Journey to South Bay where you may kayak and swim off pristine white sandy beaches

Explore the Nga Man group of islands, trek inland and spend time on the beaches to snorkel and see amazing marine life

Visit the Lampi Marine National Park with its mangrove forests and diverse birdlife

Sail on to Naung Wee island to visit a Moken (sea gipsy) village and learn about their extraordinary water borne life

MY ANDAMAN EXPLORER

• •

10 deluxe suites 24hr hospitality bar

Port Maria

• •

Carrara marble floors Coastal sailing

Mergui Town (Myeik)

Tanintharyi

THE ANDAMAN SEA

BURMA

Naung Wee Island

THAILAND

Kawthaung Land Content

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£2899pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/MER

Lampi Marine National Park

Pandaw Journey

7 nights from

Sailing the Archipelago

Cockscomb Island

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


RANGOON - BASSEIN - RANGOON THE GREAT IRRAWADDY DELTA

7 nights Pandaw’s latest adventure is a voyage into the heart of the vibrant and varied delta “the rice basket of Asia” and home of the ancient Mon race.

Enjoy sailing the labyrinth of waterways with their unique habitat, flora and fauna (potentially including the famous Irrawaddy dolphin and salt water crocodiles)

Charming riverine towns and the city of Bassein with colonial ruins and riverfront teahouses, famous for its waxed cloth parasols made by the monks

Travel the Twante Canal to the Yangon River and Rangoon, the country’s former capital and main port, rich in temples, churches and mosques

RV KALAW PANDAW SHIP MAY VARY

• •

18 deluxe staterooms Outside dining

• •

Bistro style dining 24hr hospitality bar

BURMA Bassein

Ngwe Saung beach

Rangoon Maubin

7 nights from

£1469pp

Wakema Myaungmya

Pyapon

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/GID

Bogale

Pandaw Journey Land Content

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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RANGOON to MANDALAY THE IRRAWADDY

14 nights A fortnight on the 'Road to Mandalay', from Rangoon to the old capital, seeing all Burma, in the best tradition of the Irrawaddy Flotilla's mail steamers.

RV PANDAW II

• •

• •

24 deluxe staterooms Sundeck bar

Saloon bar

Ch yhi ir

Sail 1,000 miles from Rangoon to the city of Prome on the edge of the Delta to Pagan and then onto Mandalay and Mingun

Explore delta creeks and stop at Donabyu, busy with its bustling markets

Visit the 5th – 8th century archaeological site of Thiri-yakittiya, former centre of Burma’s earliest inhabitants, the Pyu civilization

Explore the historical city of Pagan, formerly the capital of the Kingdom of Pagan, with over 3,000 listed monuments

Pass through the lush teak forests around Prome, through the near desert of Middle Burma before reaching the former King’s capital Mandalay

Onboard bakery

Kyauk-Myoung rrI yw aw

Mingun Mandalay

na

BURMA

Yandabo

14 nights from Pagan

Sale

Thayetmyo

rI naawywr

Magwe

Inle Lake

BURMA

£4149pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/IRA

Prome Myanaung Danupyu

naawywrrI

Rangoon

14

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


MONYWA to HOMALIN THE CHINDWIN

7 nights The Chindwin is one of the most beautiful rivers of Southeast Asia, carving its way through mountains, monuments and forests. Visit little known towns en route to Homalin, the capital of Nagaland and close to the Indian border.

Sail along the stunning Chindwin river, taking in the stunning forests and mountainous scenery, stopping at delightful unspoilt little towns along the way

Explore Mingkin, often described as the Luang Prabang of Chindwin, with its sumptuously decorated KonBaung court style teak monasteries

End the cruise at Homalin, the capital of Nagaland, close to the Indian border

Opportunity to sail beyond Homalin and extend your stay, in the months of August and September, by adding a 7-night cruise to Nagaland, famous for its fierce and distinctive Naga warriors

RV ZAWGYI PANDAW

Panoramic french window

BURMA

Bistro style dining Open air lounge and bar

haawywrrn

• •

10 deluxe staterooms

Homalin

CIiryIi

Toungdoot Sitthaung

7 nights from

Mawlaik

£2549pp

Mingkin Monywa

Mandalay

haawywrrn

• •

BURMA

Pandaw Journey Flights Land content

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/CHD

Rangoon

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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PAGAN-KATHA-MANDALAY PAGAN & THE UPPER IRRAWADDY 10 nights

From the magnificent temples of Pagan past the treasure of Mandalay, we penetrate the real upper Burma all the way to Katha with its colonial vestiges and nearby elephant camps.

Sail the remote Upper Irrawaddy river, a truly relaxed and spectacular off-the-beaten-track journey

RV KALAY PANDAW SHIP MAY VARY

• •

Explore the magnificent temples of historical Pagan with over 3,000 listed monuments

Journey all the way to Katha, nearly 1000 miles from Rangoon. This was once the home to George Orwell and the setting for his book 'Burmese Days'.

Take in the highlights of Mandalay and the scenic and remote Upper Irrawaddy

Visit several enchanting local towns and villages on the way

5 deluxe staterooms

Bistro style dining 24hr hospitality bar

wn haa wrrI

BURMA

• •

Cyi rn yi

Outside dining

Katha Tagaung

Kyauk-Myoung

haawnwrrI

Khanyat

10 nights from

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/PUI

Mingun i ny Cyir haawnwrr I

Pagan

16

£2899pp

Mandalay

Amarapura Yandabo

BURMA

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


PAGAN to MANDALAY MANDALAY PAGAN PACKET

7 nights Discover the vastness of the Irrawaddy River between the historic royal capitals of Pagan and Mandalay and explore the small towns and villages of lost Burma on the way.

Travel along the Irrawaddy River between Pagan and Mandalay, the 2 historic royal capitals

RV PANDAW II SHIP MAY VARY

• •

Discover historical Pagan and its countless listed monuments – with 2-nights moored here

Explore Mandalay and key sites nearby including Mingun

Visit Yandabo village, famous for its production of terracotta pottery from the river bank clay

Take an excursion to Amarapura with a picturesque walk in the Sagaing Hills with its many hermitages and nunneries and see the iconic U Bein Bridge

• •

24 deluxe staterooms

Onboard bakery Saloon bar

Ch

ywrrI naaw

Sundeck bar

yhi ir

Mingun

BURMA

Sagaing

naaw y

naa

wy wr

rI

wr

Mandalay Amarapura & U Bein Bridge Yandabo

7 nights from

£1449pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/MPP

Pakokku

rI

Pagan Salay

BURMA

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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VIENTIANE to CHIANG SAEN LAOS MEKONG

10 nights Travel from Laos to Thailand through dramatic mountainous scenery, rapids and stunning gorges. Visit remote tribal villages en route with a 2-night stop at the world heritage site Luang Prabang.

• Fascinating expedition connecting Vientiane in Laos with the Chiangrai area of North Thailand RV LAOS PANDAW SHIP MAY VARY

• Explore the old French capital of Vientiane

• •

• Two-night stop at the UNESCO World Heritage Site of Luang Prabang with its wood carved monasteries. Opportunity to also visit the night market

Panoramic sliding door

• •

10 deluxe staterooms

Bistro style dining Open air lounge and bar

CHINA r

Mg vin kR

BURMA

vo

• Pass through dramatic mountainous scenery, marvel at stunning gorges and sail through rapids • Visit remote tribal villages in the jungle and see local life first hand

NORTH VIETNAM

10 nights from Pak Ou Caves

Chiang Saen

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/LMK

Luang Prabang

Pak Lai

grvo vi nk RM

THAILAND

Pak Beng

LAOS

Vientiane Pandaw Journey

P

18

vinkR Mg

£2899pp

rvo

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


LAOS to CHINA THE MEKONG FROM LAOS TO CHINA

14 nights Sail the Upper Mekong River all the way from Luang Prabang to Jinghong on a pioneering expedition through Laos and Thailand to China's Yunnan province. Note: Until April 2019 the itinerary goes from Luang Prabang to Jinghong or vv. From September 2019 the itinerary goes from Vientiane to Jinghong or vv.

Discover charming villages, stunning scenery, the pristine jungle and The Golden Triangle en route

RV SABAIDEE PANDAW SHIP MAY VARY

• •

Observe the very different emerald green Mekong in China’s Yunnan province

Overnight stops in Luang Prabang, Chiang Saen and Jinghong

Combine this itinerary with our ‘Classic Mekong’ cruise from Saigon to Siem Reap, allowing you to explore the length of the Mekong in one great adventure

• •

14 deluxe staterooms Panoramic sliding door

Bistro style dining Open air lounge and bar

CHINA

ng

Jinghong

M ek o

BURMA

Guan Lei Ban Dom Moon

Tachilek

NORTH VIETNAM

14 nights from

Luang Prabang

Mek on

g

Pak Beng

Pak Lai Ban Paklay

LAOS

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/LTC

Mek ong

Vientiane Pandaw Journey

£3359pp

Pak Ou Caves

Chian Saen

THAILAND

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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HALONG BAY to HOA BINH HALONG BAY & RED RIVER

10 nights Explore the highlights of northern Vietnam by river from Halong Bay and its dramatic limestone islands. Navigate the Song or Red River and the Da or Black River with a 2-night stop in Hanoi city centre.

See the wonders of Halong Bay, the excitement of downtown Hanoi, and then sail on into the interior, well off the beaten track

The ideal way to explore northern Vietnam is by river ship, traversing the Red River and its tributaries taking in the region’s highlights along the way

Explore and see first-hand the picturesque limestone islands around Halong Bay

Travel as far as navigable up the Song Red River and then down the little known Da or Black River a place where no other tourist craft operates

RV ANGKOR PANDAW

• •

• •

16 deluxe staterooms Fair trade shop

Re dR

Hung Lo Temple

Viet Tri

Hoa Binh

Ly Nhan village

Da River

Duong Lam Village

Red R iv

er

Pandaw Journey

Kinh Thay Rive r

Th ai Hanoi Binh Rive r low er r Rive c o Lu r ive dR Re

Thay & Tay Phuong Pagoda

NORTH VIETNAM

20

Lounge bar

NORTH VIETNAM

Tien Du

i ve r

Panorama dining room

Tuan Chau Island

10 nights from

£2249pp

Halong Bay

Gia Luan Than Hai

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/HLB

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

W W W. P A N D AW. C O M


SAIGON to SIEM REAP, via PHNOM PENH CLASSIC MEKONG

7 nights Journey through the Mekong Delta, stopping at Phnom Penh, and up the Tonle River. In high-water season visit Kratie and the Mekong river dolphins.

Take a classic expedition along the iconic Mekong River between French colonial Saigon and the monument of Angkor at Siem Reap

Journey along the Mekong Delta and take in the hive of activity of human life along this stretch of the journey, including floating markets and fishing villages

Stop at Phnom Penh where you will be provided with your own private cyclo and will visit the Royal Palace, Silver Pagoda and National Museum

Explore the Tonle River visiting a silver making village, Kampong Trolach, and Chong Koh, taking in the vibrant local life to be viewed along the river bank

RV MEKONG PANDAW SHIP MAY VARY

• •

24 deluxe staterooms Sundeck bar & Saloon bar

Siem Reap

• •

Library, gym, spa Fair trade shop, cinema

CAMBODIA Dolphin Grounds Kratie Tnklo

Silk Island

VIETNAM

Phnom Penh

Cambodia Border Tan Chau n og R

kM

Con Phuoc Gao Giong

Cho Lach Pandaw Journey Land Content

7 nights from

Kampong Cham gnkM Ro

Saigon

£1999pp

No single supplement on selected dates For full itinerary and departure dates, please view quick link - www.pandaw.com/CMK

My Tho Ben Tre

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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O C

O B M

PE EX

D

IO IT

N

MERGUI ARCHIPELAGO & IRRAWADDY DELTA

15 nights &

KAWTHAUNG to THE MERGUI ARCHIPELAGO RANGOON to BASSEIN to RANGOON This scenic expedition combines two very remote destinations. The Mergui Archipelago with its 800 islands, an area that remains almost totally unvisited by foreigners and the Irrawaddy Delta. The Delta covers an area of over 1000 square miles with Rangoon, its most famous port and capital of all Burma from 1886 to 2005. Originally a vast inhabited wetland and jungle, much of it was cleared and cultivated by the British who annexed Lower Burma in 1855. It subsequently became the rice basket of Asia, effectively feeding much of the Indian Raj. This trip includes flights from Kawthaung to Rangoon.

1 PART 2 Port Maria

Tanintharyi

THE ANDAMAN SEA

BURMA

Mergui Town (Myeik)

BURMA

Ngwe Saung beach

PART

2

Bassein Rangoon

15 nights from

£4099pp

For full itinerary and departure dates, please view quick link www.pandaw.com/MDT

Maubin Wakema

Sailing the Archipelago

Myaungmya

Lampi Marine National Park

Pyapon Naung Wee Island

Pandaw Journey Flight to Rangoon Land Content

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Bogale

THAILAND

Kawthaung

Pandaw Journey Flight from Kawthaung

Cockscomb Island

Land Content

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Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.


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HALONG BAY, RED RIVER & LAOS MEKONG

21 nights &

HALONG BAY to HOA BINH VIENTIANE to CHIANG SAEN For the first time, travellers will be able to explore the key sites of Northern Vietnam by river ship traversing the Red River delta and its main tributaries, connecting the wonders of Halong Bay with the excitements of downtown Hanoi. This is a combination of scenic beauty, lively and interesting life of the river and exploring rivers where no other tourist craft operates. Combine this with a three-country expedition as we will traverse Laos to touch Thailand and Burma at the once notorious Golden Triangle. From Vientiane, the old French capital, and so redolent of L’Indochine, beyond Luang Prabang, Pandaw is the first river expedition since pre-war days to cross all Laos. Includes flight between Hanoi and Vientiane or v.v. with a one-night hotel stay.

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Tuan Chau Island

Hanoi

Kinh Thay Rive r

Th ai Bin Stork h River

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Island

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Thay & Tay Phuong Pagoda

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River Luoc

Ninh Giang

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PART 2

NORTH VIETNAM

21 nights from

£4999pp

For full itinerary and departure dates, please view quick link www.pandaw.com/HBL

Pak Ou Caves

Chiang Saen

Halong Bay Gia Luan Thanh Ha

Luang Prabang

THAILAND

Pak Beng

Pak Lai

grvo

Red Riv

Day River

Da River

Ly Nhan village

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vi nk RM

r ive

BURMA

Hung Lo Temple

Viet Tri

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VIETNAM

Re dR

CHINA

vin kR

PART

Upstream

LAOS

Ninh Binh City

Vientiane Pandaw Journey

Pandaw Journey

Flight to Vientiane

Flight from Hanoi

vinkR Mg

rvo

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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CHINDWIN & MERGUI ARCHIPELAGO

15 nights &

CHINDWIN MONYWA to HOMALIN KAWTHAUNG to THE MERGUI ARCHIPELAGO Chindwin, the loveliest of rivers. In the past, we only offered this during the monsoon due to water levels but now our ultra-low draught Pandaws can sail through to February. The river carves its way through mountains and forests and we stop at delightful unspoiled little towns. Combining this with the Mergui Archipelago with its 800 islands, this area remains almost totally unvisited by foreigners. Includes flight to Yangon and Kawthaung and hotel stay in Rangoon.

BURMA

PART

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Homalin

Port Maria

Chiryh i

naawywrrI

Toungdoot Sitthaung

THE ANDAMAN SEA

Mingkin Phowin Taung

Mandalay

naawy wr r

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Mergui Town (Myeik)

BURMA

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Naung Wee Island

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Flight from Homalin

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£5239pp

For full itinerary and departure dates, please view quick link www.pandaw.com/CMU

Lampi Marine National Park

Pandaw Journey

Rangoon

15 nights from

Sailing the Archipelago

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Pandaw Journey

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Tanintharyi

Mawlaik

Monywa

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Flight to Rangoon Land Content

THAILAND

Kawthaung Cockscomb Island

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Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.


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GANGES & BRAHMAPUTRA

15 nights &

KOLKATA to FARAKKA JORHAT to GUWAHATI There can be no river in the world as sacred as the Ganges and an expedition on the Lower Ganges or Hooghly is one of the prettiest river journeys imaginable. The river wends its way through the lush countryside of West Bengal with its culturally significant towns crammed with temples and palaces. A rich and vibrant rural life abounds and there is never a dull moment as we sedately ply this pleasant waterway. Combine this with the mighty Brahmaputra river in Northern India which originates high in the Himalayas before flowing through the scenic Assam Valley where UNESCO protected national parks and remote rural communities provide the traveller with the most wonderful and authentic expedition. This trip includes flights from Kolkata to Jorhat. PART

Upstream

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Gaur

Farakka Hoogh ly

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Biswanath Ghat Plassey

Hooghly

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Majuli

Murshidabad

Guwahati

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Sibsagar Jorhat

Silghat

Kaziranga

Mayapur

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Kalna

Train Journey

15 nights from

For full itinerary and departure dates, please view quick link www.pandaw.com/GBR

Baranagar

Matiari

Pandaw Journey

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Chandernagore Kolkata

Land content

Pandaw Journey

Flight to Jorhat

Flight from Kolkata

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal ights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

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Quick link - www.pandaw.com/GAD

GANGES RIVER & ANDAMAN ISLANDS

14 nights &

FARAKKA to KOLKATA PORT BLAIR to DIGLIPUR to PORT BLAIR Explore all of Southern Burma with a loop round the Great Irrawaddy Delta on a Pandaw and then fly down to Kawthaung, the country's southernmost tip, to sail back up to Rangoon on the glamorous Andaman Explorer. This is a real opportunity to see these rarely visited regions that are full of cultural and scenic interest. This trip includes flights from Kolkata to Port Blair.

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THE ANDAMAN SEA

Baranagar

Hooghly

Matiari

Pandaw Journey Train Journey

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£5169pp

For full itinerary and departure dates, please view quick link www.pandaw.com/GAD

Diglipur

Rangat Bay South Andaman Island

Chandernagore Kolkata

14 nights from

The Andaman Islands

Plassey

Kalna

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Mayabunder

Murshidabad

Mayapur

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Port Blair Pandaw Journey

Land content

Land content

Flight to Port Blair

Flight from Kolkata

Havelock Islands

THE ANDAMAN SEA

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Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.


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CHINDWIN & THE UPPER IRRAWADDY

17 nights &

BURMA

Katha CIi ry Ii

MANDALAY to KATHA to PAGAN

haawywrrn

MONYWA to KALEWA

Tagaung Khanyat

Mawlaik

KyaukMyoung

Kalewa Mingkin

Mingun

Kanee

Phowin Taung Hill

Mandalay

Monywa

Ava Yandabo

Flights

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Pagan Pandaw Journey

BURMA

haawy w

Chindwin, the loveliest of rivers. Our objective, Homalin is the capital of Nagaland and close to the Indian border. The river carves its way through mountains and forests and we stop at delightful unspoiled little towns. Combine this with the scenic and remote Upper Irrawaddy. We journey off the beaten track for 10-nights all the way to Katha once home to George Orwell and the setting for Burmese Days. Other highlights will be passing through the 3rd and 2nd defiles. Includes flight between Kalewa and Mandalay.

17 nights from

£4919pp

For full itinerary and departure dates, please view quick link www.pandaw.com/CUP

Our River Cruise Specialists can tailor-make you a package which includes a land-based stay along with international and internal flights. This means you can extend your stay either before or after your cruise to explore your chosen destination a little further and for longer.

FOR RESERVATIONS CALL 0208 396732 OR SEE YOUR ABTA TRAVEL AGENT

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GOING SOLO

UNDER 18s TRAVEL FREE

The demographic of the solo traveller has changed dramatically over the past ten years. Pandaw has tailored several of its expeditions in response to this growing demand from independent explorers, offering adventure on the Irrawaddy, the Chindwin and the Mekong, within the secure environment of a small group of like-minded people. Often penalised by the travel industry with high single supplements, we prefer to look after our guests travelling alone by offering a cabin for single use at no additional cost on many of our river routes. We enjoy a loyal following of solo travellers who have the opportunity to safely discover the relatively uncharted territories of South East Asia, while appreciating the personal attention and casual ambience on board our small ships. Please check our website for current offers.

A special opportunity to share an educational family adventure on selected dates and rivers during school holidays. Explore Asia in the comfort of a Pandaw vessel including daily excursions, full board, cultural performances, movie nights and free mountain bikes to explore rural villages, temples and countryside. FIRST CABIN: Two adults pay full price SECOND CABIN: One or two children between the ages of 5 and 18 travel for free HOW TO BOOK: Select one of the dates and book at pandaw.com or with your local travel agent. Send passport scans of the children to information@pandaw.com so we can adjust the price for the 2nd free cabin.

FAMILY & FRIENDS CHARTERS

Smaller ships, like the five cabin river yacht Kalay Pandaw, designed by Paul Strachan for his own family and friends, are perfect for private charters. You can make your own itinerary and take your own time to explore the things that interest you, your family and friends. All our river ships come with mountain bikes and there is plenty for younger family members to do ashore or afloat. Consider the mega yacht Andaman Explorer that wends it way around the lagoons and atolls of the one thousand island Mergui Archipelago. Explore a unique marine world by Zodiac, kayak or snorkeling with your own family and a few close friends.

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M E M B E R S

C L U B

BECOME A MEMBER Pandaw invites you to join our Members Club and enjoy loyalty privileges as a valued previous guest. With approximately 47% of our guests returning to experience our unique service, often several times, Pandaw would like to reward your support.

Complimentary Unlimited House Wine Package on joining

USD100 discount per person on any pre or post expedition booking

Featured discounts exclusive to Pandaw Members Club on our website

USD50 credit per person for personal laundry services on board

Becoming a member is easy. If you book directly, just sign in to www.pandaw.com and click our JOIN NOW button. If you book through a Travel Agent then simply register your name and email address after clicking the JOIN NOW button and Pandaw will issue you a Member ID which your Travel Agent can enter with your passenger information. The Members Club is a complimentary programme offered to all guests who have previously sailed with Pandaw and applies to all future bookings made from the launch of this program on 12th May 2017. W W W. PA N DAW.CO M

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Terms and Conditions These Terms and Conditions should be read carefully and apply when we are the organiser of your package including travel by air and a cruise. Your contract is with Fred.\ River Cruises a trading name of Fred. Olsen Travel Ltd (“FOT”), a company registered in England and Wales (Company Registration No. 2287241) whose offices are at Olympus House, 2 Olympus Close, Ipswich, Suffolk IP1 5LN. A contract will exist when we have accepted a deposit and issued our confirmation invoice. These Booking Conditions, together with any other information brought to your attention before you booked your package, form the basis of your contract and set out our respective rights and obligations, and all bookings are accepted by us subject to these Booking Conditions. In these Booking Conditions, references to “we” and “us” mean FOT, and “you” and “your” include the leadnamed person on the confirmation invoice (who must be at least 18 years old at the time of booking) and all persons on whose behalf a booking is made. Booking and Paying For Your Arrangements To make a booking please contact Fred.\ River Cruises on 0208 396 7320, email sales@fredrivercruises.co.uk, website www.fredrivercruises.co.uk/pandaw, or contact your preferred travel agent. A booking is made with Fred.\ River Cruises when a) you tell us that you would like to accept our written or verbal quotation and b) you pay us a deposit of 20% of the total holiday cost unless advised differently at the time of booking. A further deposit amount may be required for flights and additional accommodation. When we issue you with a Confirmation Invoice, a binding contract will come into existence. Upon receipt, if you believe that any details on the Confirmation or any other documents are wrong you must advise us immediately, as changes may not be possible later. The balance of the cost of your arrangements (including any applicable surcharge) is due 98 days prior to scheduled departure date. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled and the cancellation charges set out below will become payable. Your Financial Protection We provide full financial protection for our package holidays. If you buy a single travel service then this might not apply. For flight-based holidays this is through our Air Travel Organiser’s Licence number (0944), issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren’t able to do so for the unlikely reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances, the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for the unlikely reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. When you buy a package holiday that does not include a flight, protection is provided by way of a bond held by ABTA - The Travel Association 30 Park Street London SE1 9EQ www.abta.co.uk. Pricing Unless stated otherwise, all brochure prices are per person based on double occupancy of a cabin, and includes passage, dining service, all scheduled excursions, complimentary cocktail parties, local mineral water, jugged coffee, tea and tisanes, entertainment aboard the ship, and crew gratuities. Fares do not include port charges and fees, flights, passports/visas, excess baggage fees, laundry, all beverages except local mineral water, jugged coffee, tea and tisanes, or pre/post-cruise accommodation and transportation unless advised otherwise. There are no single cabins available on the ships, but if one person chooses to occupy a double stateroom, he/she may be charged a single supplement depending on the type of stateroom occupied. Pricing is accurate at time of printing and we reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays within 7 days of the booking. The price of your holiday is subject to change after you have booked only in certain circumstances. These include changes in the price of the carriage of passengers resulting from changes to the cost of fuel or other power sources, the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports, or exchange rates, any or all of which may mean a variation in the price of your holiday after you have booked. However, there will be no change within 20 days of your departure. We will absorb, and you will not be charged for, any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges and/or additional services or travel arrangements. You will be charged for the amount over and above that. If this means that you have to pay an increase of more than 8% of the price of your travel arrangements (excluding any amendment charges and/or additional services or travel arrangements), you will have the option of accepting a change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or cancelling and receiving a full refund of all monies

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paid to us, except for any amendment charges. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice, and we will provide a refund of any insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy. Should the price of your holiday go down due to the cost changes mentioned above, then any refund due will be paid to you. We will deduct from this refund our administrative expenses incurred. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. When you buy a flight-based holiday, all monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for so long as we do not fail. If we fail, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. When you buy a holiday not including a flight, all monies you pay to the travel agent are held by him on our behalf at all times. Travel Insurance We reserve the right to refuse or cancel a booking if you do not have personal travel insurance. We will treat any cancellation for this reason as a cancellation by you and the cancellation charges will be payable as set out below. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs, and covers all travel, cancellation, medical, and repatriation liabilities for the holiday. We reserve the right to request full details of your insurance policy, however please note that we do not check insurance policies for suitability. You are responsible for indemnifying us in full in the event that we incur any losses or expenses arising out of your failure to take out adequate insurance cover. Cancellation by You If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when we receive it in writing at our offices at Fred.\ River Cruises. Please note proof of postage (whether Royal Mail or e-mail) is not proof of receipt. You will be responsible for applicable cancellation charges up to the maximum shown below, unless otherwise advised. The cancellation charge detailed is calculated as all non-refundable items plus a percentage of the remaining total cost payable by the person(s) cancelling: 98 days or more - loss of deposit and non-refundable items 97 – 61 days 60 - 00 days

50% 100%

We strongly recommend you take out suitable insurance to cover you for possible eventualities that would require you to cancel your holiday. Holiday insurance premiums not paid to us are not refundable in the event of cancellation. You can cancel your booking without paying cancellation charges if the performance of your package, or the carriage of passengers to your destination, is significantly affected by unavoidable and extraordinary circumstances. In such circumstances, we will arrange for your booking to be terminated and for you to receive a full refund. We will observe advice provided by the UK Foreign & Commonwealth Office. Changes by You If, after our confirmation invoice has been issued, you wish to change any part of your booking you must inform us in writing. Whilst we will do our utmost to assist, we cannot guarantee that we will be able to meet your requested change. All changes will be subject to an administration charge of £50 per person, any applicable rate changes, and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Please note that certain travel arrangements may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you and a cancellation fee may be payable. Please note also that it is important at the time of booking to advise the names of travellers that match the name given on their passport. Failure to do so will usually result in a name change charge by the airline. You can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us notice in writing at least 30 days before departure. Both you and the new traveller are responsible for paying all costs we incur in making the transfer. Changes or cancellation by us As we plan your holiday arrangements many months in advance we may occasionally have to make changes to or cancel your booking and we reserve the right to do so at any time. If we make a significant change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your holiday and receiving a full refund of all monies paid. Except where the significant change is due to unavoidable and extraordinary circumstances (where unavoidable and extraordinary circumstances means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken), if you choose to cancel we will also pay compensation. These options do not apply for insignificant changes. Examples of insignificant changes include alteration of your outward/return travel by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, and changes of carriers. Please note that carriers

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such as airlines used in the brochure may be subject to change. Alteration of the holiday may be made of necessity or because it appears to us or any other party acting as operator responsible for the holiday or part of the holiday desirable for the safety, comfort or enjoyment of passengers or the operational efficiency of the holiday. Where possible and appropriate, we will make reasonable efforts to ensure that any changes are as limited as practical. Such alteration will not amount to significant alteration of the holiday contract. We will not cancel your travel arrangements less than 98 days before your departure date, except for reasons of unavoidable and extraordinary circumstances or failure by you to pay the final balance. We may cancel your holiday before this date if, for example, the minimum number of clients required for a particular travel arrangement is not reached. If your holiday is cancelled, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value). In some cases, except where the cancellation is due to unavoidable and extraordinary circumstances, we will pay compensation. We reserve the right in our absolute discretion to terminate without notice the holiday arrangements of any customer whose behaviour is such that it is in our opinion likely to cause distress, damage, danger, or annoyance to our customers, our/supplier employees, or to any third party, or to property. If you are prevented from travelling because, in our or our suppliers’ opinion, you appear to be unfit to travel or likely to cause discomfort or disturbance to others, our responsibility for your holiday ceases and we shall be under no obligation to pay any refund, compensation or costs to you. Please note that we have no control over the behaviour of other persons staying at or visiting your holiday accommodation and we are not responsible for any withdrawal or impairment of facilities or other loss or damage caused by them. Under no circumstances are you entitled to share or sub-let your accommodation with anyone other than those individuals shown on your booking. Our Responsibilities We are a Member of ABTA, membership number Y0128. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes arising out of this contract, which is approved by the Chartered Trading Standards Institute. If we cannot resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved. Subject to these booking conditions, your holiday arrangements will be made or performed using reasonable skill and care. We will be responsible if our employees, servants or agents fail to make or perform your holiday arrangements using reasonable skill and care as long as they were acting within the course of their employment or carrying out work, which we had asked them to do. We will not be responsible or pay compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description, which results from: (a) the act(s) and/or omission(s) of the person(s) affected; (b) the act(s) and/or omission(s) of a third party not connected with the provision of the services contracted for and which were unforeseeable or unavoidable; (c) unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or (d) an event which either ourselves, our employees, agents or suppliers and subcontractors could not, even with all due care, have foreseen or forestalled. The services and facilities included in your holiday will be deemed to be provided with reasonable skill and care if they comply with any local regulations that apply, or, if there are no applicable local regulations, if they are reasonable when compared to the local standards in practice. We limit the amount of compensation we may have to pay you if we are found liable under this clause: (a) Loss of and/or damage to any luggage or personal possessions and money, the maximum amount we will have to pay you is £25 per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind. (b) Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking. (c) Claims in respect of international travel by air, sea and rail, or any stay in a hotel: i. The extent of our liability will in all cases be limited as if we were carriers under the appropriate Conventions, which include The Warsaw/Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel); The Paris Convention (with respect to hotel arrangements); and The Strasbourg Convention (CNLI) (with respect to travel on inland waterways). You can ask for copies of these Conventions from our offices. In addition, you agree that the operating carrier or transport company’s own ‘Terms and Conditions of Carriage’ (which can be found at www.fredrivercruises.co.uk/pandaw-terms-conditions) will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those ‘Terms and Conditions of Carriage’. You acknowledge that all of the terms and conditions contained in those ‘Terms and Conditions of Carriage’ form part of your contract with us, as well as with the transport company and that those ‘Terms and Conditions of Carriage’ shall be deemed to be included by reference into this contract. ii. When making any payment, we are entitled to deduct any money that you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary

circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. The limit does not apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday. Complaints If a problem occurs whilst you are on holiday, you must inform the relevant supplier immediately so that the matter can be put right. If the supplier cannot resolve the problem to your satisfaction at the time, you must also contact us immediately by telephoning our offices on 0800 035 0237 so that we are given the opportunity to help. In the event that a complaint cannot be resolved at the time, you must write to us within 28 days of return to the UK quoting the original booking reference and giving all relevant information. PLEASE NOTE: Failure to take these steps will hinder our ability to resolve the problem and/or investigate it fully and in consequence, your rights under the contract may be affected. We regret we cannot accept liability for any claims that are not notified to ourselves and/or our suppliers strictly in accordance with this clause. Special Requests Any special requests must be advised to us at the time of booking. You should then confirm your requests in writing. Whilst every effort will be made by us to try to arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed. Disabilities and Medical Problems We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability that may affect your stay, please provide us with full details by writing or emailing us, before we confirm your booking so that we can advise as to the suitability of your chosen arrangements if possible. Unfortunately, the ships are not able to accommodate wheelchairs. Excursions All scheduled excursions are included as part of the holiday price. However, all shore tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. For any shore tour that you do not book with us, your contract will be with the operator of that shore tour and not with us. We are not responsible for the provision of that tour or for anything that happens during the course of its provision by the operator. Passport, Visa and Immigration Requirements and Health Formalities It is your responsibility to check and fulfil the passport, visa, health and immigration requirements applicable to your itinerary. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information please contact the Passport Office on 0870 5210410 or visit www. passport.gov.uk. Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit www.fco.gov.uk. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Delays and other Travel Information We regret we are unable to offer you any assistance should a delay disrupt your itinerary. Any airline or other transport provider concerned may however provide refreshments and/or appropriate accommodation. We cannot accept liability for any delay that is due to re-scheduling times by the airline or airline authorities, or for unavoidable and extraordinary circumstances. The latest flight timings will be shown on your tickets, which will be dispatched to you approximately two weeks before departure. You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times. If flight times change after tickets have been dispatched we will contact you as soon as we can to let you know. Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. Guest Behaviour We reserve the right to terminate your booking arrangements with us immediately, should you or your party fail to conduct yourselves in an orderly manner. In the event of such termination, our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other service immediately. We will have no further obligations to you and/or your party. Jurisdiction When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we issue our Confirmation Invoice. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Data Protection Personal details will be held and processed by us to enable fulfilment of the holiday contract. You hereby agree to this information being passed to any third parties in order for the supply of the holiday. Personal details supplied to us may also be used for marketing purposes but only with your clear, active consent. We will not disclose personal details to third parties for marketing purposes without express permission. Our Privacy Notice can be viewed at www.fredrivercruises.co.uk/privacy.

FOR RESERVATIONS CALL 0208 3967320 OR SEE YOUR ABTA TRAVEL AGENT

31


Small Ships, REMOTE RIVERS AND COASTS SHIP OVERVIEW

*

K CLASS - SMALL RIVER VESSEL

P CLASS - LARGE RIVER VESSEL

RV ANGKOR • RV CHAMPA • RV KALAW • RV KALAY RV KATHA • RV KHA BYOO • RV KINDAT • RV LAOS RV SABAIDEE • RV ZAWGYI

MY CLASS - LARGE MOTOR YACHT

RV INDOCHINA • RV MEKONG RV ORIENT • RV PANDAW II • RV TONLE

MY ANDAMAN EXPLORER

2 DECK VESSEL

3 DECK VESSEL

3 DECK VESSEL

5-18 CABINS

24-30 CABINS

10 SUITES

W W W. PA N DAW.CO M

Call: 0208 3967320 Email: uk@pandaw.com OR SEE YOUR ABTA TRAVEL AGENT

Fred.\ River Cruises is a trading name of Fred Olsen Travel Limited, Olympus House, 2 Olympus Close, Ipswich, IP1 5LN

Profile for Fred. Olsen Travel

Pandaw 2019 Brochure  

Represented by Fred.\ River Cruises UK

Pandaw 2019 Brochure  

Represented by Fred.\ River Cruises UK

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