Keep up with what’s going on in Oldham
Raising concerns –Community Safety Officers
Our Community Safety Team are specialists in this area. They will listen to you, and make sure your concerns are heard – working together with you to make sure you are satisfied with the service you receive and that you feel safe in your home and community.
Community Safety Officers can help with:
• Investigating any issues or concerns you may have about anti-social behaviour
• Signposting and making referrals if you need extra help from partners such as the police and specialist domestic abuse or hate crime services
• Where appropriate, providing ring doorbells, outdoor sensor lights, letter box covers and other items that may help you to feel safe
To find out more about how our Community Safety Team can support you, visit www.forhousing.co.uk/community-safety-officers
Would you like to work with us?
You could be the difference on our journey to positively improving lives.
At ForHousing, we’re proud to offer an inclusive culture and a great place to work, where every colleague matters.
BOILER PROBLEMS?
DON’T WAIT, REPORT IT NOW
We welcome applications from everyone, take a look at our current opportunities at www.forhousing.co.uk/jobs
If you live in a ForHousing home, your lived experience can bring valuable insight to our work. By joining our team, you can help shape the services we deliver and make a real difference from within.
Winter is a busy time for boiler repairs, and cold weather can cause common issues like frozen condensate pipes or low pressure. If you’re heating or hot water isn’t working, please report it as soon as possible - we’re here to help.
• Try testing your boiler before the cold really sets in
• Watch our quick videos for simple fixes at home
• If you still need help, report the issue online or give us a call
The sooner you report it, the quicker we can get things sorted, keeping you warm and safe this winter.
For more information visit www.forhousing.co.uk/repairs
DAMP AND MOULD
It is important that you report a damp and mould problem in your home as soon as possible. The sooner we know about it, the sooner we can treat the issue.
It is easy to report a case of damp and mould through our website: www.forhousing.co.uk/repairs/ or call us on 0300 123 55 22
You can also find useful tips and tricks about how to spot the signs, and tips and tricks to prevent damp and mould in your home. www.forhousing.co.uk/damp-and-mould
WE’RE LISTENING AND YOUR FEEDBACK MATTERS
A big thank you to everyone who took part in our Tenant Satisfaction Measures (TSM) perception surveys. Your views help us understand what’s working well and where we need to do better.
WHAT ARE PERCEPTION SURVEYS?
They’re a way for you to tell us how you feel about the services we provide, from repairs and maintenance to how we communicate and treat you. By understanding how satisfied you are we can focus on what matters most to you.
WHAT YOU TOLD US
You’ve told us you want homes that are well maintained and services that are easy to access and responsive. We’re taking action based on your feedback, making changes now and planning for the future to keep your homes safe, comfortable and well looked after.
WANT TO KNOW MORE?
Take a look at our latest annual Tenant Satisfaction Measures Summary Report to see how we performed.
www.forhousing.co.uk/wp-content/ uploads/2025/11/FH_TSM_Report_ Summary_A5_Nov_FINAL.pdf
KEEPING YOU SAFE
We want you to feel safe and secure in your home. As your landlord, we have a focus on 8 main areas that we know help to keep your safety our top priority. From fire safety, to Anti-social behaviour, check out our website to learn more about how we are keeping you safe, and how to view compliance information about your home through the portal: www.forhousing.co.uk/keeping-you-safe
CONGRATULATIONS TO OUR BE PROUD AWARD WINNERS
Well done to all the winners and thank you for all your hard work this past year.
Congratulations to your winner, Christine Hawksworth from Wildbrook Growing Hub! The leadership shown by Christine in driving the project has truly helped the local community, she goes above and beyond to share her passion for the nature and the local environment. Visit www.forhousing.co.uk/ 2025-be-proud-winners/#oldham to find out more about your winner.
