Business Training June’s Business Training will have 3 sessions occuring simultaneously. Attendees may only register for one session. Feel free to come in a group to divide and conquer!
Workplace Conflict: Managing Awkward Moments
One of the most frustrating things about your workplace can sometimes be, well, working with each other. Awkward moments between colleagues will happen in any job setting. Passive aggression, overreacting and miscommunication are killers to a healthy organizational culture as well as team member productivity. While most of us fear conflict, developing conflict resolution skills for your workplace is an essential component of becoming a great leader. The goal of this training is to squash the drama and be better prepared to navigate and engage in those crucial conversations.
Eric Piela, VP of marketing and customer engagement at Summit Group Software, will help attendees identify awkward conversations that hold you back from achieving the results you want. Understand your motivations and the impact of your actions within the workplace and learn communication skills to navigate difficult discussions. Piela
Wednesday, June 8
11:30 a.m. to 1 p.m. Ramada Plaza & Suites and Conference Center, Fargo
Registration (includes lunch) Chamber Members: $25 in advance | $35 at the door Non-Members: $45 in advance | $55 at the door Register at fmwfchamber.com or by calling 218.233.1100.
Score Greater Insight Into Your Bottom Line with a Weekly Scorecard
Newell
A business scorecard is a weekly summary of activity within your organization, including production, revenue and expenses, cash and accounts receivable, and opportunities. This concept helps you identify any challenges ahead of time in order to catch problems and prevent fires before they start. A scorecard enables you to see how your business is performing on a weekly basis and gives you the opportunity to react more quickly. Using a weekly scorecard allows you to keep a pulse on the business, so when month-end comes you have a better understanding of why the numbers appear the way they do with no surprises. Weekly interaction with data will help you gain a clear vision and correct the course if the numbers aren’t on track.
Join Eric Newell, president of Stoneridge Software, as he covers what weekly scorecards consists of and how every business can gain greater insight by using one.
Wednesday, June 8
11:30 a.m. to 1 p.m. Ramada Plaza & Suites and Conference Center, Fargo
Registration (includes lunch) Chamber Members: $25 in advance | $35 at the door Non-Members: $45 in advance | $55 at the door Register at fmwfchamber.com or by calling 218.233.1100.
Onboarding Employees: What’s My Role as a Manager?
We all know that properly onboarding new employees is critical to their success, yet all too often managers are uncertain about exactly what they should do to provide an orientation that truly enhances the employee’s success and that helps the organization to retain that employee. This session will provide practical advice on what to include in an employee’s orientation – or onboarding – from the perspective of the manager and the team that will be working directly with the new employee.
Jane Pettinger, assistant professor of management at the Paseka School of Business at MSUM, will share what actions you can take to make a new employee feel welcome and assist in their learning job tasks and organizational expectations, and gain insight into the processes that impact employee retention. Pettinger
Wednesday, June 8
11:30 a.m. to 1 p.m. Ramada Plaza & Suites and Conference Center, Fargo 10 | June 2016
Registration (includes lunch) Chamber Members: $25 in advance | $35 at the door Non-Members: $45 in advance | $55 at the door Register at fmwfchamber.com or by calling 218.233.1100.