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Welcome to Jamaica's easiest and most affordable way to stay connected and entertained. Thank you for choosing Flow as your one-stop Triple Play service provider. Whether you have chosen one, two or all three of our services; Digital Cable TV, Digital Landline Services, or Ultra High Speed Broadband Internet, you've made the right choice. In fact, these services will bring you immediate benefits, not to mention substantial savings. Our Digital Cable TV Service includes a choice of over 280 All-Digital Cable TV channels, Parental Controls and Interactive on-screen Programming Guide. Our Digital Landline Service provides you with the most popular calling features including: Voice Mail, Caller ID, Call Waiting, Three Way Calling, Call Forwarding, and more. All these features are included at no additional cost. Our Broadband Network guarantees you'll enjoy these exciting new services from Flow. This kit contains all the details you need to get the most out of your service. If you require additional information or have any questions about your new Flow service, our friendly, helpful Customer Care Representatives will be happy to assist you. Sincerely, The Flow Team

CUSTOMER INFORMATION Account# (s): Telephone#(s): Voicemail Password: E-mail Username: E-mail Password: Flow Customer Care Support - Simply Diall-888-303-3000 or visit www.flowjamaica.com


WATCH - Digital Cable Television • Features and Packages • Cable Your Way

TALK - Digital Landline Service • Features and Packages

CLICK - Ultra High Speed Broadband Internet • Features and Packages

Channel Guides • Digital Cable TV Channel Guide by Package • Cable Your Way Channel Guide • Channel Guide by Alphabet

Contact Us • Bill Payment Methods • Flow Retail Locations • General Information


FEATURES & PACKAGES


FEATURES

Digital Cable Television Flow's Digital Cable TV service provides you with consistently superior digital picture quality and more channel options for your viewing pleasure.

What will I need? Getting connected to Flow’s Digital Cable TV service is easy. You will only need a TV set.

Features • Choice of over 280 channels. • Choice of individual channels or groups of 10 channels - Cable Your Way!

• First Basic (Cable) Set-Top Box included in monthly package fee • Interactive on-screen Programme Guide lets you quickly and easily see what is showing and instantly select the programme you want to watch. • Parental controls allow you to monitor what your children watch on an individual channel basis. • Stereo quality sound (where supported by the broadcaster). • Free Music & Radio channels included in packages. • Flow Bill View allows you to check your Flow bill on your TV for FREE and it’s as easy as 1, 2, 3! - Select channel #800 on your Set Top Box. • Flow OnDemand lets you control your entertainment by deciding what you want to watch and when you want to watch it. Select channel # 1000 for the latest Kids Shows, Movies, TV Shows and Music. *Flow OnDemand and Flow Bill View are only available in Triple Play areas (i.e. areas where Flow’s Residential Voice and Internet service is also offered)

• Caller I.D. on TV let’s you see who’s calling right from your TV screen! View received calls and turn Caller ID on TV off or on easily with your Flow remote. Enjoy Caller I.D. on TV exclusively with Flow. *Available only with Flow Watch & Talk service


PACKAGES

RESIDENTIAL DIGITAL CABLE (SD) PACKAGES MINIMUM # MONTHLY Standard Definition OF CHANNELS (SD) Package Watch Starter

$850

45

Watch Basic

125

$1,850

Watch Basic+

150

$2,500

Watch Premium

175

$3,700

Watch Ultimate

250

$5,300

OPTIONAL PREMIUM PACKAGES (SD) PACKAGE NAME (SD)

MONTHLY

Watch Movies

$800

Watch Sports

$750

Watch Late Night

$1,050

Watch Late Night+

$1,050

Watch Late Bundle

$1,450

HBO Basic+HD

$750

$550

HBO Premium+HD

$950

The Maxpak

$750

Watch Movies HD

$1,055

Cinemax

$450

Watch Sports HD

$1,125

Watch Spanish Pack

HBO Basic

$650

HBO Premium

$850

Dancehall

$350

Watch Music

$325

Installation cost: Standard $1,995 - Non Standard $2,995. Prices do not include GCT.

Watch Late Bundle includes Watch Late Night and Watch Late Night+ Watch Spanish Pack includes 2 TVE channels + TV Chile Optional packages are not sold by themselves. Customers opting for these packages must also purchase either Watch Starter, Watch Basic, Watch Basic+, Watch Premium, Watch Ultimate, Watch Starter HD, Watch Basic HD, Watch Basic+HD, Watch Premium HD or Watch Ultimate HD.

RESIDENTIAL DIGITAL CABLE (HD) ACCESS MINIMUM # High Definition MONTHLY OF CHANNELS ACCESS FEE (HD) Package 53

$1,155

Watch Basic HD

138

$2,245

Watch Basic+ HD

166

$2,950

Watch Premium HD

191

$4,050

Watch Ultimate HD

270

$5,625

Watch Starter HD

OPTIONAL PREMIUM PACKAGES (HD) PACKAGE NAME (HD) MONTHLY

See Digital Cable TV Channel Guide on page 11

Optional Features Our Residential Cable TV service also offers you the following options: • Additional Basic Set-Top (Cable) Box (available for purchase) • High Definition Personal Video Recorder (HD PVR) Premium Set-Top (Cable) Box (available for purchase) • Additional Cable Outlets • Additional Remote Control


Simply pick a Flow package (Watch Starter, Watch Basic, Watch Basic +, Watch Premium, Watch Ultimate, Watch Starter HD, Watch Basic HD, Watch Basic + HD, Watch Premium HD & Watch Ultimate HD). Select the additional channels you want in groups of *10 for only $900 per month (also available individually for $285).

for as little as

* +

$900

y1 An

CABLE YOUR WAY

SIGN UP

+G.C.T.

0 ls

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an

ch

with

Flow's Cable Your Way! you choose what you watch and pay for.

Select any 10 channels from the Cable Your Way guide to create your line up for only $900 + GCT per month. +

* Any group of 10 channels that includes at least one (1) HD channel will be charged at the rate of $1,050 + G.C.T./month.

PRICES DO NOT INCLUDE GCT AND ARE SUBJECT TO CHANGE.

Channel line ups offered within each category are subject to change without notice.

Prices effective June 1, 2011. * Any group of 10 channels that includes at least one (1) HD channel will attract a charge of $1,050 + G.C.T./month. Individual HD channels cost $295 + G.C.T./month

CABLE YOUR WAY (SD) PACKAGE NAME (SD)

MONTHLY

Cable Your Way

$900

per group of 10 channels

Cable Your Way A La Carte

$285

per channel

Foreign A La Carte

$285

per channel

CABLE YOUR WAY (HD) PACKAGE NAME (HD)

MONTHLY

Cable Your Way HD

$1,050

per group of 10 channels

Cable Your Way A La Carte HD

$295

per channel

See Digital Cable TV Channel Guide on page 15


FEATURES & PACKAGES


FEATURES

Digital Landline Service Flow's Digital Landline service offers you unparalleled value, feature-rich telephone service with high quality voice connections at very competitive rates.

What will I need? Getting connected to Flow’s Landline service is easy. You will only need an ordinary telephone set or a cordless phone.

Features • FREE on-net calling (Flow to Flow). You won’t have to pay to call anyone on the Flow network. • Lowest rate to LIME landline starting at 95¢ per minute. • Only $6.50 to Claro & Digicel (off peak) • All of the popular calling features i.e. Voicemail, Call Waiting, Call Forwarding, etc. included in monthly rental. • Affordable, pre-packaged bundles; Unlimited plan for calls to US, Canada (fixed & mobile) and UK (fixed lines only); Competitive rates to call other international destinations. • Flow Connect - International Numbers Service that offers Flow-Go, Flow-Go 180 and Flow Unlimited landline customers the option of having their own US, Canada or UK number in Jamaica. • Flow Control - Prepaid Landline - Customers can “pay as you go” with our no deposit, no contract pre-paid landline service.

Installation cost: Standard $1,995 - Non Standard $2,995. Only one installation fee will apply if both Talk and Click services are requested at the same time. Prices do not include GCT. In addition to the features outlined above, Flow also offers you the option of listing in our online directory.


FEATURES INCLUDE

PACKAGE NAME

MONTHLY ACCESS CHARGE

Flow-Go

J$650

Flow-Go 180

J$950

Includes one Flow-Go line along with all of the features of a Flow-Go line plus 180 minutes per month of talk time to USA and Canada (mobile and fixed lines) and UK (fixed lines only)

J$1000

Unlimited minutes of talk time per month to USA and Canada (mobile and fixed lines) and UK (fixed lines only). Requires Flow-Go line.

Flow Unlimited

+ line rental

Free On-Net (Flow phone to Flow phone) Caller ID Call Waiting Call Forward Unconditional Call Forward Busy* Call Forward No Answer* Call Barring Three Way Calling Automatic Busy Redial Calling Number Delivery Blocking (*67) Voicemail

Flow Control

J$0.00

Prepaid Landline service that does not involve any monthly billing. Includes all features of a Flow-Go line except Call Forwarding. Requires postpaid Click service.

Flow Connect**

J$750

Virtual number service that offers Flow-Go, Flow-Go 180 and Flow- Unlimited landline customers the option of having their own US, Canada or UK number. When the Flow Connect virtual number is dialed from overseas it will ring on the customer’s telephone line in Jamaica.

* Allows you to determine where incoming calls are forwarded if your phone is busy/not answered. ** Feature not available with Flow Control ** One time activation cost $495

Prices do not include G.C.T.

PACKAGES

RESIDENTIAL LANDLINE PACKAGES/FEATURES


FEATURES & PACKAGES


What will I need? Getting connected to Flow’s Internet service is easy. You will only need a computer with an Ethernet Network Card, Wireless access with Modem and Wireless Router.

Features • Our network offers true broadband Internet access with download speeds up to 100 Mbps. • The world-class design of our network ensures that you will consistently enjoy higher connection speeds. • Our Internet service is always on. You will never need to dial-up to make a connection. This means you will save time and money on dial-up charges.

FEATURES

Blazing Speed Internet Access Enter the world of lightning fast Internet access where you can browse the web, check e-mails and download files in a flash. Flow’s Broadband Internet service offers you fast and reliable connections. Now browsing the internet is just a click away.


PACKAGES

RESIDENTIAL BROADBAND INTERNET PACKAGES PACKAGE NAME

ROCK

RAVE

TURBO

ULTRA

Speed Download up to 12 Mbps up to 20 Mbps up to 50 Mbps up to 100 Mbps Upload 1,024 Kbps 1,544 Kbps 2,048 Kbps 5,120 Kbps Monthly Access Charge

J$2,500

J$3,400

J$8,995

J$10,995

Hours Allocated

Unlimited

Unlimited

Unlimited

Unlimited

N/A

N/A

Includes Wireless Router as standard with package

Includes Wireless Router as standard with package

5 emails 20 MB

8 emails 50 MB

10 emails 200 MB

15 emails 500 MB

Additional Equipment E-mail Accounts WebSpace

Installation cost: Standard $1,995 - Non Standard $2,995. Only one installation fee will apply if both Talk and Click services are requested at the same time. Prices do not include G.C.T. Actual speeds may vary and are not guaranteed.

SPECIAL BUNDLED PACKAGES PACKAGE (SD) Flow Advance

WATCH

TALK

CLICK

MONTHLY*

Flow Rock $2,550

---

Flow-Go

Watch Basic+

Flow-Go

---

$2,600

Flow Extend 180 Watch Basic+

Flow-Go 180

---

$2,850

Flow Extend Unlimited

Flow Unlimited

---

$3,425

Flow Extend

Watch Basic+

Flow Extend Rock Watch Basic+

Flow Go

Flow Rock $4,775

Flow Super

Watch Premium Flow Unlimited Flow Rock $6,100

Flow Absolute

Watch Ultimate Flow Unlimited Flow Rave

TALK

PACKAGE (HD)

WATCH

Flow Extend HD

Watch Basic+HD

Flow-Go

---

$3,050

Flow Extend 180 HD

Watch Basic+HD

Flow-Go 180

---

$3,300

Flow Extend Unlimited HD

Watch Basic+HD

Flow Unlimited

---

Flow Super HD

Watch Premium HD Flow Unlimited Flow Rock $6,550

Flow Absolute HD Watch Ultimate HD

CLICK

$7,900

MONTHLY*

$3,875

Flow Unlimited Flow Rave

$8,425

*Prices do not include G.C.T. or installation cost. Bundle Installation cost: Standard $3,490 - Non Standard $4,490.

Optional Features 4 Port Wireless Modem

-

upgrade fee

J$4,500.00


Channel Guide - by Package

CHANNEL GUIDE

Digital Cable TV


CHANNEL GUIDE BY PACKAGE WATCH STARTER 100 102 104 106 108 110 112 113 114 115 116 118 120 122 123 124 126 128 130 132 150 152 154 188 190 250 277 310 312 330 332 334 390

FlowTV NBC (WTVJ) Miami Fox (WSVN) Miami CBS (WFOR) Miami ABC (WPLG) Miami TVJ CVM PBCJ JNN Cable News & Sports (CNS) CTV CVM Plus CBC (Toronto) PBS (WPBT2) Miami WSEE (Philadelphia) WTBS (Atlanta) KTLA (Los Angeles) WPIX (New York) WWOR (New York) WGN (Chicago) CNN Headline News CNN BBC World (London) NCU TV Flow Properties USA Network Classic Arts Showcase Nickelodeon Cartoon Network Flow TV Cornwall Flow TV Middlesex Flow TV Surrey HYPE! TV

$850 + GCT 391 392 393 650 652 654 655 656 658 670 671 672 724 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 919

Negril TV RE TV MDTV Trinity Broadcasting Network New Inspirational Network EWTN (Catholic Channel) Hope TV 3ABN (Seventh Day) Gospel Music Love TV Mercy & Truth Ministries Power of Faith Ministries TVJ Sports Network FAME FM LOVE FM HITZ92 FM RJR 94FM IRIE FM KLAS SPORTS RADIO POWER 106 FM HOT 102 FM ZIP FM NEWS TALK 93 FM KOOL 97 FM MegaJamz 98 FM CRN1 CRN2 CRN3 CRN4 Nationwide Radio BBC Radio NCU FM

WATCH STARTER HD

This Package includes ALL channels in the Watch Starter package

1102 1104 1106 1108

NBC (WTVJ) Miami HD Fox (WSVN) Miami HD CBS (WFOR) Miami HD ABC (WPLG) Miami HD

1122 1152 1310 1650

WATCH BASIC

PBS HD CNN HD Nickelodeon HD Trinity Broadcasting Network HD

This Package includes ALL channels in the Watch Starter package

134 136 137 138 151 153 158

City TV NTV (St John's, NFLD) One Caribbean Weather Flow Weather Channel C-SPAN CNN International MSNBC

186 200 264 265 266 268 270

$1,155 + GCT

$1,850 + GCT

CaribVision Lifetime TNT TNT USA The Learning Channel Discovery Channel National Geographic

274 278 314 316 318 320 322 370 382 400 434 436 440 500

E! Entertainment Arts & Entertainment Boomerang HUB Sprout Treehouse YTV MTV BET DW (German) Oxygen SyFy Liv STARZ! (East)

502 504 506 508 510 512 514 562 651 661 704 728 750

STARZ! (West) STARZ! Encore Action STARZ! In Black STARZ! Edge STARZ! Cinema (East) STARZ! Kids & Family Lifetime Movie Network American Movie Classics (AMC) Smile of A Child JCTV ESPN International Speed NFL Network

WATCH BASIC HD

$2,245 + GCT

This Package includes ALL channels in Watch Starter and Watch Basic packages.

1108 1106 1152 1104 1200 1514 1370

ABC (WPLG) Miami HD CBS (WFOR) Miami HD CNN HD Fox (WSVN) Miami HD Lifetime HD Lifetime Movie Network HD MTV HD

1270 1102 1310 1122 1728 1650

WATCH BASIC+

National Geographic HD NBC (WTVJ) Miami HD Nickelodeon HD PBS HD Speed HD Trinity Broadcasting Network HD

$2,500 + GCT

This Package includes ALL channels in Watch Starter, Watch Basic and DMX Channels 940-989.

170 172 174 176 178 180 202 204 248 254 256 258 260 262 272 276 300 304 306 308 376 383 384

ABC (KOMO) Seattle Fox (KCPQ TV) Seattle CBS (KIRO TV7) Seattle NBC (KING 5) Seattle Bloomberg CNBC Lifetime Real Women SOAPnet Warner TV ABC Family BBC America History Channel Discovery Fit & Health Home & Garden Network Tru TV (Court TV) Game Show Network Disney XD Nick Jr. Disney Channel Nicktoons CMT Centric (BET Jazz) VH1 Soul

386 388 412 413 414 417 422 424 425 426 432 450 515 546 547 575 659 660 662 664 668 714 736 738

MTV Jams MTV Hits Spike The Africa Channel Comedy Central CCTV4 (Chinese) Travel Channel The Cooking Channel Wealth TV DIY FoodTV Lebanese Broadcasting Corporation Encore Drama The Movie Channel (East) The Movie Channel (West) Encore (East) BET Gospel Daystar Television Halogen Church Channel Word Network Teen Nick TSN (The Sports Network) Fuel


WATCH BASIC+ HD

$2,950 + GCT

This Package includes ALL channels in Watch Starter, Basic and Basic + packages.

1108 1106 1152 1432 1104 1262 1200 1514

ABC (WPLG) Miami HD CBS (WFOR) Miami HD CNN HD Food HD Fox (WSVN) Miami HD HGTV HD Lifetime HD Lifetime Movie Network HD

1370 1270 1102 1310 1122 1728 1650 1425

WATCH PREMIUM

MTV HD National Geographic HD NBC (WTVJ) Miami HD Nickelodeon HD PBS HD Speed HD Trinity Broadcasting Network HD Wealth TV HD

$3,700 + GCT

This Package includes ALL channels in Watch Starter, Watch Basic and Watch Basic + packages.

156 252 280 301 372 374 389 402 404 406 408 409 418 420

Fox News Network TV Land Animal Planet BabyFirst VH1 MTV2 Sound Track Channel TV5 (French) Zee TV (Indian) Univision (Spanish) CCTV9 (Chinese) Eurochannel G4 Oprah Winfrey Network (OWN)

428 430 438 442 444 446 564 566 568 570 572 574 576 578

WATCH PREMIUM HD

Discovery Science Discovery Turbo Discovery Civilization Maverick E! Style The Biography Channel Fox Movie Channel FLIX Independent Film Channel Sundance Bravo FX TCM Hallmark Channel

$4,050 + GCT

This Package includes ALL channels in Watch Starter, Watch Basic, Watch Basic + and Watch Premium packages.

1108 1106 1152 1432 1104 1262 1200 1514

ABC (WPLG) Miami HD CBS (WFOR) Miami HD CNN HD Food HD Fox (WSVN) Miami HD HGTV HD Lifetime HD Lifetime Movie Network HD

1370 1270 1102 1310 1122 1728 1650 1425

WATCH MOVIES 514 515 516 517 534 536 538 540 542 544 546

Lifetime Movie Network Encore Drama Encore Love Encore WAM Showtime (East) Showtime (West) TMC Xtra Showtime Extreme Showtime Showcase Showtime TOO The Movie Channel (East)

MTV HD National Geographic HD NBC (WTVJ) Miami HD Nickelodeon HD PBS HD Speed HD Trinity Broadcasting Network HD Wealth TV HD

$800 + GCT 547 562 564 566 568 570 574 575 576 577 579

The Movie Channel (West) American Movie Classics Fox Movie Channel FLIX Independent Film Channel Sundance FX Encore (East) TCM Encore Mystery Encore Westerns

WATCH MOVIES HD $1,055 $1,055++GCT GCT This Package includes ALL channels in Watch Starter, Watch Basic and Watch Basic+ packages. This Package includes ALL channels in Watch Movies.

1514 Lifetime Movie Network HD

CINEMAX 548 Cinemax (East) 550 Cinemax (West)

$450 + GCT 551 Max Prime (East) 552 Max Prime (West)

HBO BASIC 518 HBO 519 HBO (East)

$650 + GCT 524 HBO Plus (East) 530 HBO Family (East)

HBO BASIC+HD 360 HBO HD 518 HBO 519 HBO (East)

$750 + GCT 524 HBO Plus (East) 530 HBO Family (East)

HBO PREMIUM 518 519 520 524 526 530

HBO HBO (East) HBO (West) HBO Plus (East) HBO Plus (West) HBO Family (East)

$850 + GCT 532 548 550 551 552

HBO Family (West) Cinemax (East) Cinemax (West) Max Prime (East) Max Prime (West)

HBO PREMIUM+ HD 518 519 520 524 526 530

$950 + GCT 532 548 550 551 552 1518

HBO HBO (East) HBO (West) HBO Plus (East) HBO Plus (West) HBO Family (East)

HBO Family (West) Cinemax (East) Cinemax (West) Max Prime (East) Max Prime (West) HBO HD

WATCH SPORTS 704 706 710 715 716 717 718 719 720

$750 + GCT

ESPN International ESPN2 Fox Soccer Black Belt TV Golf Channel Tennis Channel Madison Square Garden Big Ten Sports NBA TV

WATCH SPORTS HD

722 724 725 726 728 734 736 750

This Package includes ALL channels in Watch Sports.

1710 Fox Soccer HD 1728 Speed HD

New England Sports Network TVJ Sports Network World Fishing Network (WFN) Versus (OLN) Speed College Sports TV TSN NFL Network

$1,125 + GCT

1725 World Fishing HD


WATCH MUSIC 372 374 940 941 942 943 944 945 946 947 948 949 950 951 952 953 954 955 956 957 958 959 960 961 962 963

$325 + GCT 964 965 966 967 968 969 970 971 972 973 974 975 976 977 978 979 980 981 982 983 984 985 986 987 988 989

VH1 MTV2 Symphonic Lite Classical Gospel Smooth Jazz Jazz Vocal Blends Big Band & Swing Classic Rock Golden Oldies Adult Contemporary Holidays and Happenings Modern Country Traditional Country Gospel Salsa Urban Adult Contemporary Flashback New Wave Dance Reggae Rock 'n' Roll Oldies Love Songs Great Singers Beautiful Instrumentals New Age Hottest Hits

Album Rock Groove Lounge Alternative Soft Hits Rap Traditional Blues Tango Caribbean Music Urban Beat 90's Hits Contemporary Christian 70's Oldies 80's Oldies Piano Children's Opera Club 12 Hot Hollywood Hits Euro Hits Coffeehouse Rock Classic R&B Power Hits Trends Hot Jamz Retro Disco World Beat

FOREIGN A LA CARTE 400 401 402 403 404 405 406 407 408 410

DW (German)** BVN (Dutch) TV5 (French)** RAI (Italian) Zee TV (Indian)** ZeeCinema (Indian) Univision (Spanish)** CARACOL (Spanish) CCTV9 (Chinese)** Sony Entertainment TV Asia

*This package is not included in Watch Ultimate.

580 Playboy TV 582 Fresh

586 Skin TV 588 TeN

WATCH LATE BUNDLE *This package is not included in Watch Ultimate

WATCH ULTIMATE HD

$5,625 + GCT

DANCEHALL

Lifetime Movie Network HD MTV HD National Geographic HD NBC (WTVJ) Miami HD Nickelodeon HD PBS HD RUSH HD Speed HD Trinity Broadcasting Network HD Wealth TV HD

THE MAXPAK

*This package is not included in Watch Ultimate.

711 Fox Soccer Plus

712 Sports Max

WATCH SPANISH PACK

*This package is not included in Watch Ultimate.

445 TV Chile (Spanish) 447 TVE International (Spanish)

$750 + GCT

596 Spice:Xcess

$1,050 + GCT

590 Extasy 594 Club Jenna

$5,300 + GCT

1514 1370 1270 1102 1310 1122 1730 1728 1650 1425

$1,050 + GCT

*This package is not included in Watch Ultimate.

This Package includes ALL channels in Watch Starter, Watch Basic, Watch Basic+ and Watch Premium packages.

ABC (WPLG) Miami HD CBS (WFOR) Miami HD CNN HD Concert Channel HD FoodTV HD Fox (WSVN) Miami HD Fox Soccer HD HBO HD HGTV HD Lifetime HD

Per Channel

ART (Arabic) ATV (Cantonese) PTV (Mandarin) CCTV4 (Chinese)** RTPi (Portuguese) TV Chile (Spanish) TVE International (Spanish) TVE News (Spanish) Lebanese Broadcasting Corporation (LBC)**

WATCH LATE NIGHT +

WATCH ULTIMATE

1108 1106 1152 1378 1432 1104 1710 1518 1262 1200

411 415 416 417 419 445 447 448 450

WATCH LATE NIGHT

580 582 586 588

This Package includes ALL channels in the previous packages.

$285 + GCT

**These channels are also included in Watch Premium & Watch Ultimate.

Playboy TV Fresh Skin TV TeN

$1,450 + GCT

590 Extasy 594 Club Jenna 596 Spice:Xcess

*This package is not included in Watch Ultimate

$350 + GCT

584 Dancehall Channel

A Digital Control Fee of $225/month is charged for each additional, customer owned Set Top Box. Flow rented Set-Top Boxes attract a fee of $275/month. Please see the Cable Your Way channel guide for available CYW channel selections. PRICES DO NOT INCLUDE GCT.

$550 + GCT

448 TVE News (Spanish)

All H D channels require a H igh D efinition (H D ) TV and a H D Set-Top Box


Channel Guide

CHANNEL GUIDE

Cable Your Way


Cable Your Way

*10 for $900+G.C.T. or 1 for $285+G.C.T.

MOVIES

NETWORKS

562 575 515 516 577 517 579 566 564 574 518 530 568 514 534 536

170 ABC (KOMO) Seattle

262 Home & Garden Network

254 ABC Family

316 HUB (Discovery Kids)

280 Animal Planet

661 JCTV

278 Arts & Entertainment

200 Lifetime

301 Baby First

202 Lifetime Real Women

256 BBC America

440 Liv

382 BET

442 Maverick

659 BET Gospel

158 MSNBC

178 Bloomberg

370 MTV

314 Boomerang

388 MTV Hits

572 Bravo

386 MTV Jams

186 Caribvision

374 MTV2

174 CBS (KIRO TV7) Seattle

270 National Geographic

383 Centric (BET Jazz)

176 NBC (KING 5) Seattle

664 Church Channel

308 Nicktoons

134 City TV

304 Nick Jr.

376 CMT

136 NTV (St John's, NFLD)

180 CNBC

137 One Caribbean Weather

153 CNN International

420 Oprah Winfrey Network (OWN)

414 Comedy Central

434 Oxygen

151 C-SPAN

436 SyFy

660 Daystar Television

651 Smile of A Child

268 Discovery Channel

204 SOAPnet

438 Discovery Civilization

389 Sound Track Channel

260 Discovery Fit & Health

412 Spike

428 Discovery Science

318 Sprout

430 Discovery Turbo

714 Teen Nick

306 Disney Channel

413 The Africa Channel

300 Disney XD

446 The Biography Channel

426 DIY

424 The Cooking Channel

274 E! Entertainment

266 The Learning Channel

444 E! Style

264 TNT

409 Eurochannel

422 Travel Channel

138 Flow Weather Channel

320 Treehouse

432 FoodTV

272 Tru TV (Court TV)

172 Fox (KCPQ TV) Seattle

252 TV Land

156 Fox News Network

372 VH1

418 G4

384 VH1 Soul

276 Game Show Network

425 Wealth TV

578 Hallmark Channel

668 Word Network

662 Halogen

322 YTV

258 History Channel

American Movie Classics (AMC) Encore (East) Encore Drama Encore Love Encore Mystery Encore WAM Encore Westerns FLIX Fox Movie Channel FX HBO HBO Family (East) Independent Film Channel Lifetime Movie Network SHOWTIME (East) SHOWTIME (West)

540 542 544 500 502 510 508 504 506 512 570 576 546 547 538

SHOWTIME Extreme SHOWTIME Showcase SHOWTIME TOO STARZ! (East) STARZ! (West) STARZ! Cinema (East) STARZ! Edge STARZ! Encore Action STARZ! In Black STARZ! Kids & Family Sundance TCM The Movie Channel (East) The Movie Channel (West) TMC Xtra

SPORTS 704 ESPN International 706 ESPN2 710 Fox Soccer 715 Black Belt TV 716 Golf Channel 719 Big Ten Sports 718 Madison Square Garden 720 NBA TV

722 New England Sports Network 725 World Fishing Network (WFN) 726 Versus (OLN) 728 Speed 734 College Sports TV 736 TSN 750 NFL Network

FOREIGN LANGUAGE 411 ART (Arabic) 415 ATV (Cantonese) 401 BVN (Dutch) 407 CARACOL (Spanish) 417 CCTV4 (Chinese) 408 CCTV9 (Chinese) 400 DW (German) 450 Lebanese Broad. Corp. (LBC) 416 PTV (Mandarin) 403 RAI (Italian)

419 RTPi (Portuguese) 410 Sony Entertainment TV Asia 445 TV Chile 402 TV5 (French) 447 TVE International (Spanish) 448 TVE News (Spanish) 406 Univision (Spanish) 405 Zee Cinema (Indian) 404 Zee TV (Indian)

HD CHANNELS 1378 Concert Channel HD 1710 Fox Soccer HD 1432 FoodTV HD 1262 HGTV HD 1270 National Geographic HD

1730 RUSH HD 1728 Speed HD 1425 Wealth TV HD 1725 World Fishing HD

* Any group of 10 channels that includes at least one (1) HD channel will attract a charge of $1,050 + G.C.T./month. Individual HD channels cost $295 + G.C.T./month.


By Alphabet

over Digital Channels

CHANNEL GUIDE

Channel Guide


CHANNEL GUIDE BY ALPHABET VIDEO CHANNELS - Standard Definition (SD) 656 170 108 254 562 280 411 278 415 301 256 154 382 659 719 715 178 314 572 401 151 115 407 312 186 120 174 106 417 408 383 664 548 550 134 277 594 376 180 152 150 153

3ABN 734 College Sports TV ABC (KOMO) Seattle 414 Comedy Central ABC (WPLG) Miami 116 CTV ABC Family 112 CVM American Movie Classics (AMC) 118 CVM Plus Animal Planet 584 Dancehall Channel ART (Arabic) 660 Daystar Television Arts & Entertainment 268 Discovery Channel ATV (Cantonese) 438 Discovery Civilization BabyFirst 260 Discovery Fit & Health BBC America 428 Discovery Science BBC World (London) 430 Discovery Turbo BET 306 Disney Channel BET Gospel 300 Disney XD Big Ten Sports 426 DIY Black Belt TV 400 DW (German) Bloomberg 274 E! Entertainment Boomerang 444 E! Style Bravo 575 Encore (East) BVN (Dutch) 515 Encore Drama C-SPAN 516 Encore Love Cable News & Sports 577 Encore Mystery CARACOL (Spanish) 517 Encore WAM Cartoon Network 579 Encore Westerns CaribVision 706 ESPN2 CBC (Toronto) 704 ESPN International CBS (KIRO TV7) Seattle 409 Eurochannel CBS (WFOR) Miami 654 EWTN (Catholic Channel) CCTV4 (Chinese) 590 Extasy CCTV9 (Chinese) 566 FLIX Centric (BET Jazz) 190 Flow Properties Church Channel 100 Flow TV Cinemax (East) 330 FlowTV Cornwall Cinemax (West) 332 FlowTV Middlesex City TV 334 FlowTV Surrey Classic Arts Showcase 138 Flow Weather Channel Club Jenna 432 FoodTV CMT 172 Fox (KCPQ TV) Seattle CNBC 104 Fox (WSVN) Miami CNN 564 Fox Movie Channel CNN Headline News 156 Fox News Network CNN International 710 Fox Soccer

711 582 738 574 418 276 716 658 578 662 518 519 520 530 532 524 526 258 262 655 390 316 568 661 114 126 450 200 514 202 440 670 718 442 551 552 393 671 158 370 374

Fox Soccer Plus Fresh Fuel FX G4 Game Show Network Golf Channel Gospel Music Hallmark Channel Halogen HBO HBO (East) HBO (West) HBO Family (East) HBO Family (West) HBO Plus (East) HBO Plus (West) History Channel Home & Garden Network Hope TV HYPE! TV HUB Independent Film Channel JCTV JNN KTLA (Los Angeles) Lebanese Broadcasting Corporation (LBC) Lifetime Lifetime Movie Network Lifetime Real Women Liv Love TV Madison Square Garden (MSG) Maverick Max Prime (East) Max Prime (West) MDTV Mercy & Truth Ministries MSNBC MTV MTV2

388 386 270 720 176 102 722 391 652 750 310 308 304 136 137 434 420 113 122 580 672 416 403 392 419 534 536 540 542 544 586 651 204 410 389 728 596 412 712 318 500 510

MTV Hits MTV Jams National Geographic NBA TV NBC (KING 5) Seattle NBC (WTVJ) Miami New England Sports Network Negril TV New Inspirational Network NFL Network Nickelodeon Nicktoons Nick Jr. NTV (St John's, NFLD) One Caribbean Weather (OCW) Oxygen Oprah Winfrey Network (OWN) PBCJ PBS (WPBT2) Miami Playboy TV Power of Faith Ministries PTV (Mandarin) RAI (Italian) RE TV RTPi (Portuguese) SHOWTIME (East) SHOWTIME (West) SHOWTIME Extreme SHOWTIME Showcase SHOWTIME TOO Skin TV Smile of A Child SOAPnet Sony Entertainment TV Asia Sound Track Channel Speed Spice:Xcess Spike SportsMax Sprout STARZ! (East) STARZ! Cinema (East)


RADIO CHANNELS 512 508 504 506 502 570 436 576 714 588 717 413 446 424 266 546 547 538 264 265 422 320 650 272 736

STARZ! Kids & Family STARZ! Edge STARZ! Encore Action STARZ! In Black STARZ! (West) Sundance SyFy TCM Teen Nick TeN Tennis Channel The Africa Channel The Biography Channel The Cooking Channel The Learning Channel The Movie Channel (East) The Movie Channel (West) TMC Xtra TNT TNT USA Travel Channel Treehouse Trinity Broadcasting Network Tru TV (Court TV) TSN (The Sports Network)

447 448 402 445 252 110 724 406 250 726 372 384 248 425 132 668 725 128 123 124 130 322 404 405

TVE International (Spanish) TVE News (Spanish) TV5 (French) TV Chile (Spanish) TV Land TVJ TVJ Sports Network Univision (Spanish) USA Network Versus (OLN) VH1 VH1 Soul Warner TV Wealth TV WGN (Chicago) Word Network World Fishing Network (WFN) WPIX (New York) WSEE (Philadelphia) WTBS (Atlanta) WWOR (New York) YTV Zee TV (Indian) ZeeCinema (Indian)

VIDEO CHANNELS - High Definition (HD) 1108 ABC (WPLG) Miami HD

1370 MTV HD

1106 CBS (WFOR) Miami HD

1270 National Geographic HD

1152 CNN HD

1102 NBC (WTVJ) Miami HD

1378 Concert Channel HD

1310 Nickelodeon HD

1432 FoodTV HD

1122 PBS HD

1104 Fox (WSVN) Miami HD

1730 RUSH HD

1710 Fox Soccer HD

1728 Speed HD

1518 HBO HD

1650 Trinity Broadcasting Network HD

1262 HGTV HD

1425 Wealth TV HD

1200 Lifetime HD

1725 World Fishing HD

1514 Lifetime Movie Network HD All HD channels require a High Definition (HD) TV and a HD Set-Top Box

917 912 913 914 915 900 902 907 904 905

BBC Radio CRN1 CRN2 CRN3 CRN4 FAME FM HITZ 92 FM HOT 102 FM IRIE FM KLAS SPORTS RADIO

910 901 911 916 919 909 906 903 908

KOOL 97 FM LOVE FM MegaJamz 98 FM Nationwide Radio NCU FM NEWS TALK 93 FM POWER 106 FM RJR 94FM ZIP FM

Radio Channels 900-919 are complimentary to Watch Starter, Watch Basic, Watch Basic+, Watch Premium and Watch Ultimate packages.

MUSIC CHANNELS 975 976 973 948 964 966 961 945 971 978 984 946 980 983 974 956 982 955 947 942 952 960 965 949 981

70's Oldies 80's Oldies 90's Hits Adult Contemporary Album Rock Alternative Beautiful Instrumentals Big Band & Swing Caribbean Music Children's Classic R & B Classic Rock Club 12 Coffeehouse Rock Contemporary Christian Dance Euro Hits Flashback New Wave Golden Oldies Gospel Gospel Great Singers Groove Lounge Holidays and Happenings Hot Hollywood Hits

963 987 944 941 959 950 962 979 977 985 968 957 988 958 953 943 967 940 970 969 951 986 954 972 989

Hottest Hits Hot Jamz Jazz Vocal Blends Lite Classical Love Songs Modern Country New Age Opera Piano Power Hits Rap Reggae Retro Disco Rock 'n' Roll Oldies Salsa Smooth Jazz Soft Hits Symphonic Tango Traditional Blues Traditional Country Trends Urban Adult Contemporary Urban Beat World Beat

DMX Music Channels 940-989 are complimentary to Watch Basic+, Watch Premium, Watch Ultimate, Watch Basic+ HD, Watch Premium HD and Watch Ultimate HD Packages.


Flow Retail Stores (see opposite page)

Flow My Account https://myaccount.flowja.com NCB E-Link Internet Banking https://www.ncbelink.com Scotiabank Online http://www.scotiabank.com.jm RBC Royal Bank NetBank https://jm.rbttnetbank.com CIBC FirstCaribbean Internet Banking https://internetbanking.firstcaribbeanbank.com

FirstCaribbean International Bank

Alliance Financial Services Ltd. - locations islandwide Bill Express - locations islandwide PayMaster - locations islandwide Prime Trust - locations islandwide JNBS Banking - locations islandwide JNBS Money Shop - locations islandwide JNBS Money Shop Express - locations islandwide


New Pineapple Shopping Centre Shop # 7A & 7B, 101 Main Street, Ocho Rios.

Fairview II Shopping Centre Unit 11 & 12 Block B2


GENERAL INFORMATION

How do I get connected? It is easy to become a Flow customer, all you need to do, is call our Customer Care Centre at

1-888-303-3000 for more information.

PRICES DO NOT INCLUDE GCT AND ARE SUBJECT TO CHANGE. Visit www.owjamaica.com for most recent prices. Channel line ups offered within each package are subject to change without notice. Not all channels will be available at all times as blackout restrictions may apply. For a current listing of available channels visit our website. A HD Set-top Box and HD TV are required to receive HD channels. Prices effective June 1, 2011.


www.owjamaica.com

October 2011


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