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NEWS EDITION 13 - SUMMER 2012

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BEHIND THE WHEEL A WORD FROM THE CEO Welcome to the Summer edition of McColl’s News. As I look back on the past 12 months, I realise what a special year this has been for all of us at McColl’s. It has been a year of milestones and has seen substantial developments. In 1952, Stuart and June McColl commenced a transport business with one truck collecting farm milk. In 2012 we have had the opportunity to reflect on what this business has become over the last 60 years. We have celebrated the 60th anniversary, many people in the business got involved in community service challenges, we have held BBQs and opened the new Geelong headquarters with the McColl’s family. The celebrations have culminated in nine dinners across the country attended by more than 500 employees and guests. What I have observed is the pride our people have in belonging to McColl’s, contributing to its success and being together at the various events. McColl’s is Australia’s largest independent milk, chemical and dangerous goods transport carrier. Whilst we celebrate our farm milk collection roots, I noted that 2012 is also the Australian Year of the Farmer. Our Farm Pick Up Division continues to be a key part of our business. It has focussed on servicing its existing contracts as well as continuing to look at future opportunities. During the year, the team in Bulk Food Grade Division has performed very well in challenging and changing times in the linehaul business with the new alliance with Murray Goulburn as well as continuing to service our other clients. Bulk Chemical Division’s strong client service ethic has flowed through to its financial performance which is better than budget and the previous year. Today, there are more than 420 people on the McColl’s payroll. The talented and experienced team of operational and administrative staff, trainers, drivers and mechanics who drive the company today have helped make 2012 one of our most profitable years on record. I would like to acknowledge the leadership and support the senior management team has given to us this year. There has been only one addition to the management team in the past 12 months and this stability and continuity provides a solid base for our future. “Systematically better” are two words that we ‘own’. This year, McColl’s has seen the continued development of technology through Ortec scheduling, Co-Pilot and our Driver Training Simulator to ensure we are consistent and systematically better. During the previous financial year, as part of our fleet replacement program, 38 prime movers were acquired. In the current financial year there will be an additional 48 new prime movers as part of the program. McColl’s is delighted to welcome Allegro and KKR (Kohlberg Kravis Roberts & Co) as new financial sponsors. KKR is one of the largest investment houses in the world, and this new partnership is a great step forward as we go about building McColl’s for the future.

Three years ago the management team considered and formally introduced our Core Values. Looking over the list today, I believe each item is still important and I encourage you to keep engaging with the 5 Core Values each day. In this edition of McColl’s News, we have reports from each depot on events and developments through the year. I trust you find it interesting and entertaining to learn about what is happening around the business. In addition, there are profiles of CFO Kath Hutson and long-time employee Bill Neich and this edition shines a light on our training team and the activities at Altona and Pakenham depots. Wishing you and your families a very safe and Happy Christmas and all the best for the New Year ahead. Drive safely, Simon Thornton

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12/19/2012 2:03:34 PM


NEWS McCOLL’S CELEBRATES 60 YEARS WITH NEW HEADQUARTERS

Left-Right: June McColl, Stuart McColl, Mayor John Mitchell, David Stevens, Simon Thornton

The new Head Office was officially opened on 5 October by the original founders of McColl’s, Stuart and June McColl. Speeches were made by Director David Stevens, CEO Simon Thornton and Geelong Mayor John Mitchell and included acknowledging the Wathaurong people, the traditional owners of the land. David commented on the ’wow’ factor the new office had as you walked through the front door. Simon said the opening of the new building was the perfect way to mark the company’s 60th anniversary. “From humble beginnings with just one milk truck to a fleet of more than 500 vehicles, McColl’s remains firmly

committed to the company’s Geelong roots,” he said. Personnel had the opportunity to inspect the new facilities and plant a small shrub in the front garden. The occasion concluded with a cake cutting and BBQ on the new outdoor eating area. The new office is home to more than 60 staff and is McColl’s national headquarters. “We’re extremely proud to be cementing our future in Geelong with the opening of this purpose-built office,” Simon said. ”The company’s growth over the past 60 years has been remarkable and the future is looking equally promising.”

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12/19/2012 2:03:40 PM


McCOLL’S CELEBRATES 60 YEARS Celebrations for McColl’s 60th anniversary have culminated in a series of nine formal dinners held across four states during October and November. The dinners were attended by 530 employees, subcontractors, clients, suppliers and partners. There was a buzz among personnel in the lead up to each of the dinners and afterwards, with many saying the events had provided a great opportunity for everyone to better get to know their colleagues, clients and suppliers. Many enjoyed the nights out with their partners and catching up with friends they had not seen for some time. Others appreciated the speeches and hearing where their depots fitted in the history and current business of McColl’s. The recognition again of long serving employees was a highlight for many who joined in the festivities. Thanks to the organisers who made the depot dinners such an enjoyable event for everyone who attended. Thanks also to HR Manager Sharon West who compiled the photos and DVDs for each dinner which were so warmly received by all who watched them. They were a fantastic way of putting names to faces of people in other locations. Read on for a summary of what happened at each of the dinners.

ALTONA

BOMADERRY, JAMBEROO AND MITTAGONG

The celebratory dinners commenced with Altona leading off on 20 October at the Sugar Gum Hotel with 59 people attending. The dinner was organised by dynamic duo Katina Apostoleris and Christine Pritchard, who not only impressed with the delicious McColl’s branded birthday cake but also magically transformed the room with decorations and balloons. Even a technical hiccup with the audio on the DVD picture presentation didn’t deter the duo who provided an impromptu commentary for the crowd.

On 24 November, the Farm Pick Up and Bulk Food Grade divisions came together for an eventful night at the Bomaderry Bowls Club. Mick Mulraney and Peter Shearer made the journey to celebrate the night with around 60 guests at the final 60th anniversary dinner. Guests from Manildra and local workshop suppliers also joined in the party.

Altona

Justin Keast’s speech covered the challenges McColl’s has overcome, a little history and a long service recognition award for Ian Saunders.

After Mick delivered a speech Barry Daniels was given the task of cutting McColl’s 60th birthday cake. Barry has been a subcontractor at McColl’s for about 12 years and was selected for his service over that time.

Bomaderry

A great night was capped off with a performance from a two man band who entertained the crowd right up until closing time.

Everyone thoroughly enjoyed the night, relaxing, engaging in conversation, sharing a laugh and having fun. This was a great opportunity for employees to get to know others they might not have the opportunity to meet with day to day. Entertainment was provided by DJ Brendan who had those on the dance floor grooving.

Special thanks go to Neill Munro and Dave Woolley who were the catalysts for the night’s events.

After a great evening, several employees noted their appreciation that McColl’s had hosted the function and hoped to have the opportunity to enjoy similar social events together in the future. Altona Bomaderry

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12/19/2012 2:03:44 PM


NEWS

Geelong

Geelong

June And Stuart McColl At The Geelong Anniversary Dinner Clients Lion, Parmalat, Fonterra, Dow and Murray Goulburn were represented at the dinner, as well as fleet suppliers and the VTA.

Club pins soon. Entertainment was provided by local band Kingsway which had guests up and dancing late in the night.

The event was held in the Fred Flanagan Room at Kardinia Park, home to the Cats AFL team which itself has a long standing link to the McColl’s family.

Several impressed clients were heard commenting about ideas they could take away for functions within their own businesses.

Stuart and June McColl attended with other members of the family. David Stevens cut the birthday cake on behalf of the McColl’s family.

GEELONG Subcontractors, clients and suppliers joined Geelong-based employees for the Geelong anniversary dinner on 17 November.

Geelong 170 people sat down to a delicious meal and were entertained with speeches by CEO Simon Thornton and Directors David Stevens and Mark Mentha.

Employees and their partners caught up with old friends they hadn’t seen for a number of years in a relaxing environment. A special presentation Twenty Year pin was made to six members of the Twenty Year Club who attended the dinner, with several more Geelong personnel expected to receive their

Thanks to the Graduate Business Analysts for making this special event such a success. The anniversary dinner was a hot topic of conversation in the lead up to the event and was the source of much conversation around the water cooler the following week. Such a good time was had by all that it has been proposed similar events be held more regularly.

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12/19/2012 2:03:51 PM


McCOLL’S CELEBRATES 60 YEARS

Malanda MALANDA McColl’s employees from Malanda had a great night celebrating the company’s 60th anniversary with a dinner at the Malanda Lodge on 22 November. Farm Pick Up Operations Manager Gary Riedell said the presence of everyone there was what made the event so special, with it providing an excellent opportunity to get together and have a relaxed chat outside the truck yard. 11 employees and partners enjoyed a lovely meal and indulged in a delicious cake from the local

Pakenham

bakery. The local Scout group also shared in the celebrations with Neville Moseley saving some leftover cake for their meeting the following night. Gary made a brief speech and gave a DVD photo presentation that prompted much discussion. Malanda employees enjoyed having the opportunity to get a deeper insight into operations and developments taking place outside their base. Special thanks to Gary and Neville for their help in organising the event.

Pakenham

PAKENHAM Brandy Creek Winery at Drouin East was the 60th anniversary dinner destination for employees based out of the McColl’s Pakenham Depot. The dinner, held on 21 November, was well attended with 44 guests including drivers and their partners, managers from Pakenham and Geelong and clients from Parmalat and Longwarry Food Park.

Long term subcontractors Scott Barton and Robert Philip enjoyed the celebrations. Paul Sussmilch, local Operations Manager and host for the night, said the meal was delectable, the food was exquisite and the wine was pretty good too. Mick Mulraney addressed the guests with a short speech detailing the humble beginnings that started on the other side of the bay in 1952.

Murray Bridge MURRAY BRIDGE On a quiet Wednesday night, 21 November, the 60th anniversary dinner was held at the Murray Bridge Hotel with 17 attending, including all South Australian farm milk drivers. Seven company drivers and one sub-contractor attended with their partners. The nature of the transport industry means a 24/7 workload and four drivers were unable to attend due to work commitments. The night was well received by drivers and Northern Victoria Farm

Prestons

Pickup Operations Manager Tony Morgan travelled from Tongala to host the night. Tony got straight into the thick of it with a speech to all guests, before everyone enjoyed a delicious meal and lively conversation. One advantage to a smaller depot coming together was that the guests were able to select their favourite meals from the a la carte menu. A big thank you to Tony Morgan who organised the night and made sure everything ran smoothly.

Prestons

PRESTONS AND PENRITH

Geelong joined in the fun.

Rod McGuiness from Prestons and Shaun Wilson from Penrith co-hosted Sydney’s 60th dinner celebration at Rashay’s Restaurant in Liverpool on 10 November.

Justin Keast gave an informative and entertaining speech that covered the history of the business with an eye to the continued plans for fleet and future developments.

Around 50 personnel and subcontractors from the Bulk Chemical and Farm Pick Up divisions and their partners attended for a noisy and friendly night. Three managers from

The DVD slideshow entertained everyone as it played throughout the night and the room erupted in cheers when Dave Travers was welcomed as the newest of 16 members to the Twenty Year Club. A great night was had by all.

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12/19/2012 2:04:02 PM


NEWS TONGALA AND COBRAM

WACOL

More than 100 personnel from the Tongala & Cobram depots toasted the 60th anniversary at the Echuca Hotel on 16 November, enjoying each other’s company and a tasty meal.

McColl’s gathered at The Oxley Hotel for the Wacol dinner on 14 November. Nineteen employees and partners attended the evening for a social get together.

Jenny Allen organised the event, including the decoration of Echuca Hotel’s function room in McColl’s colours. The drivers and managers from Farm Pickup, Bulk Food Grade, Tongala workshop and the OH&S/ Training divisions were all well represented.

The food was delicious with everyone choosing from the a la carte menu and two scrumptious cakes for dessert.

Tongala

Wacol

Roger Robilliard spoke briefly about the history of McColl’s and how Tongala had provided a pivotal link in forming the successful company that McColl’s has become.

Justin Keast and Sharon West attended and Justin made a short speech reflecting on McColl’s past 60 years and outlining the company’s plans for the future. The organisers were pleased everyone made an effort to be there and the success of the night was a credit to the hard work of Jeanette Luker who helped organise the dinner.

Mick Mulraney and Roger presented Twenty Year Club pins to four local staff members. A big thank you to Jenny and Tania Sproul for organising the beautiful cake and making the night a huge success. Tongala

Wacol

Thanks to the organisers who made the dinners such an enjoyable event for everyone who attended.

EDWIN GOES INTERNATIONAL General Manager Fleet and Infrastructure Edwin Higginson visited the International Truck Show in Hanover, Germany in September. The show is held every two years and is the largest in Europe.There are over 1,800 exhibitors and it was attended by more than 262,300 people. Edwin said the show this year had a lot of new models on display ready to meet the next emission standards, Euro 6. “New models for the show included the Volvo FH, Mercedes Actros, a revised DAF XF105, updated MAN and Iveco plus much more,” he said.

International Truck Show, Hanover

“The Volvo FH was very interesting and had a lot of new features both inside and out that we’ll look forward to trialling at McColl’s. They should be available in Australia in late 2013.”

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12/19/2012 2:04:05 PM


SWEET CHARITY

McCOLL’S ON SHOW AT LOCH SAFETY DAY

McColl’s was invited to attend the first Loch Safety Day, an event with a focus on heavy vehicle safety, in Gippsland on 15 November. Alexia Kostantinidis The Altona depot conducted a fundraising for Breast Cancer Australia through a competition to count the number of jelly beans in a jar. The winner was Workshop Spare Parts Assistant Alexia Kostantinidis who correctly guessed the winning jelly bean tally. The funds raised will go toward breast cancer research.

READ ABOUT ROBBIE IN BIG RIGS Robbie recently made headlines in Big Rigs with the publication running a profile story on his work taking snaps of trucks. “I always enjoyed taking truck photos,” Robbie said. “Working at McColl’s, I never had to wait for a truck show to practise my photography. “I just wandered around the depot taking photos of the fleet all washed and lined-up. “I have since realised that many of the photos I took back then have become an archive of classic McColl’s photos. Bulk Food Grade Division driver Robbie Rose’s photography skills have long been renowned around McColl’s but it seems we’re not the only ones who appreciate his work behind the camera.

“The management at McColl’s are very supportive of my photography and have allowed me time to attend truck shows and the like.”

The day was hosted by the South Gippsland Community Road Safety Partnership Group and supported by the heavy transport industry. The driver training simulator was on display for all attending to experience and gain an understanding of how McColl’s is improving our drivers’ skills and road safety. As well as the simulator, local drivers were invited to use VIS Service Automation’s latest Shaker for a free check-up.

Vic Roads and the Victoria Police State Highway Patrol Heavy Vehicle Unit displayed their latest safety equipment. There to “inform not enforce”, Victoria Police were happy to listen to all drivers and answer any questions. Victoria Police even found time to test drive our simulator to develop their understanding of the truck drivers’ perspective and they performed very well. Pakenham Driver Trainer Craig Mannix test drove the simulator and showed off his driving skills for students from the Loch Primary School.

STEPPING OUT FOR SICK KIDS Thirty McColl’s employees and family members took part in Run Geelong alongside more than 11,000 other fitness and health fanatics to help raise money for the Geelong Hospital Children’s Ward. Participants in the event had the option to run a 12km or 6km route, or walk 6km around the streets of Geelong’s waterfront and CBD on 18 November. Enrique Klix and James Mangan both ran the 12km course with

Enrique finishing in 52:28 minutes. He edged out James by just two seconds. Run Geelong was thoroughly enjoyed by all McColl’s staff who participated and they are already looking forward to the opportunity to beat their race times next year. McColl’s supported the event and our participants by promoting participation and contributing to their entry costs. In its fourth year Run Geelong raised $503,092 which is a new record for the event.

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12/19/2012 2:04:10 PM


NEWS HYPNOTISM HELPS DEAN GO COLD TURKEY A smoker since his late teens, Bulk Food Grade Division Operations Manager Dean Hearn has now butted out the cigarettes for good after taking part in the McColl’s 60 Smoking Challenge. Dean visited a hypnotherapist, after discussions with other personnel, to help kick the habit. “I was very sceptical to start with, I walked in and thought it wasn’t going to work,” he said.

The McColl’s Driver Simulator At The Loch Safety Day

“The session took about an hour and during that time the hypnotherapist got me to relax, clear my mind and repeat mantras like ‘I am a non-smoker and will breathe fresh air for the rest of my life’.”

“I’ve got two young boys who didn’t want me smoking any more,” he said. “I wasn’t even enjoying it any more, I’d have a bad taste in my mouth and my throat would hurt but I was addicted and I smoked because I had to. “I would highly recommend hypnotherapy to others. “The session cost the equivalent of what I would have spent on smokes every three weeks or so, and it comes with a lifetime guarantee.” To find out how you can quit smoking for good using hypnotherapy feel free to talk with Dean and Ken Doak or contact Quitline on 13 78 48.

Dean had tried to give up smoking on several other occasions over the years but had always found himself taking up the habit again.

Dean and Ken aren’t the only McColl’s staff to have kicked their smoking habits with success. Bulk Food Grade Division Operations Controller Brett Morphett decided in 2012 he was going to improve his health and has ‘gone cold turkey’. Bulk Chemical Division’s Mick Harris is another success story. After unsuccessfully trying patches and chewing gum in the past Mick sought the help of a hypnotherapist and finally managed to crumple that cigarette pack and toss it in the bin.

Students Watch The Simulator Being Taken For A Test Drive

RED CROSS RESULTS

BRIGHT IDEAS Recent bright ideas proposed by McColl’s personnel were reviewed at the November management meeting. It was great to see ideas being put forward from various parts of the business, including a few from members of the Twenty Year Club. Two suggestions were chosen to receive a Bright Ideas $50 fuel voucher. The ideas submitted by Rolly Griffiths and Greg Wood were:

He has taken a fellow driver along to the specialist and we hope to have another success story in a future newsletter. Mick is pleased to tell anyone he has not had a cigarette in nine months.

•To run McColl’s trucks with daytime driving lights on to reduce incidents. •To place safety messages on exit gates to help keep various safety issues top of mind for drivers as they leave the yard. McColl’s would like to thank all those who have submitted an idea and encourage everyone in the business to look at ways to be Systematically Better in everything we do.

The Blood Donation Challenge is still going strong with McColl’s employees having saved 120 lives to date. Earlier in the year one of our manager’s children needed a transfusion, so the benefits of donating blood can come very close to home.

It’s a great cause and this challenge will be ongoing so jump onto www. donateblood.com.au and register your donation with the McColl’s Transport group. The challenge goes out to our staff in all states.

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12/19/2012 2:04:15 PM


ST MARY’S FC AFRICAN ADVENTURE In the Autumn edition of McColl’s News we reported that Nick Hovey, son of National Fleet and R&M Manager John Hovey, was travelling to South Africa as part of a cultural trip with St Mary’s AFL Football Club. During the September school holidays, a team of Under 16 boys competed against the best Under 18 group from South Africa. The young South African footballers participated in clinics and were starting without some of the basics that our kids take for granted.

Nick Hovey With One Of The Football Players In South Africa

Another message was the importance of nutrition and hydration. Some of the South African players did not have regular access to three meals a day or adequate fresh water. At the completion of each game, the players joined together in a huge circle to sing the Australian national anthem and then a traditional African song. The players and the club thanked all their sponsors, including McColl’s, for helping to make this football experience possible.

It was much more than a football trip, it was a life experience for the young Australian teenagers, which reminded them that a genuine love of sport knows no borders.

RIVER ROWING REGATTA SUCCESS FOR GEELONG

The Geelong Rowing Team This year, McColl’s entered an Eights rowing crew at the Geelong River Fest on 6 October. The community regatta raises funds for the local charity organisation Give Where You Live which supports over 70 service providers. One in eight people in the Geelong

region are directly assisted by the organisation. McColl’s employees teamed together with family, friends and other sponsors to earn the title of top Geelong fundraiser. The McColl’s crew took part in four

weeks of intensive rowing training in the lead up to the event, with the emphasis on participation and ‘having a bit of fun’. A competitive streak took over the team on the day, they finished third in the Division B final, following a second placing in one heat and

winning another heat. The entire crew and supporters who came down to the river to watch had a great time, enjoying the festivities and atmosphere after a morning of inclement weather. Next year, the team is looking to improve its efforts on and off the water.

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12/19/2012 2:04:18 PM


NEWS ALTONA PREPARES TO PAINT THE TOWN RED

HATCHES Congratulations to Bulk Food Grade Division driver Jeff Hosking and wife Prue who welcomed 8lbs 7oz baby Jobe Keith Hosking into the world on 7 September 2012.

Jobe Hosking Altona Depot The Altona depot team is preparing for a busy period with a spike in business volumes forecast for the warmer months. Bulk Chemicals Division Operations Manager Matt Purcell said summer was always a busy time for the depot with key clients including Momentive Chemicals, Coogee Chemicals, Nuplex, BASF and Sucrogen Bioethanol.

“We also transport food grade ethanol that is used in pre-mixed alcoholic drinks.” Additional drivers have been trained over the past couple of months

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More than 60 personnel are based at the Altona depot including bulk chemical and bulk food grade drivers, chemical division operations staff, mechanics, workshop administration and training and compliance staff.

“We’ve had some great feedback from clients to date.”

BCD/BFGD R&M Manager Jeff Chandler said sourcing parts directly from suppliers had resulted in significant savings.

“In the coming months we’ll be transporting about 30 per cent more resins and emulsions up and down the Eastern seaboard for use in products like paints.

the

the quality of the service we offer,” Jeff said.

In mid 2012, the Altona workshop took control over sourcing and managing its own parts.

“As the weather warms up we see more people involved in their DIY projects around the house like painting houses and fences,” Matt said.

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to help cater for the increased demand.

In November, following a three month accreditation period, the Altona workshop introduced automotive air conditioning servicing to its repertoire. Altona Depot Fast Facts •A  ltona is home to 40 prime movers with around 60 movements in and out of the depot each day.

Last year, Altona workshop began servicing external equipment for Visy and SCT.

•S  pecialised mechanical work at the Altona workshop includes welding tankers and replacing engines.

Jeff said since then external servicing work has increased by approximately 50 per cent because of the quality of work carried out by the mechanical staff.

• In November, Altona’s mechanics again threw away their razors in the name of prostate cancer research as part of ‘Movember’.

“We’ve been focusing on trying to increase both our productivity and

SPEAK UP AND MAKE AN ANONYMOUS CALL

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Protecting your Assets, People and Reputation

McColl’s also congratulates BFGD Operations Controller Brett Morphett and wife Julie who welcomed Lucas Trent Morphett on 25 October at 6pm. Lucas weighed in at 7 lbs.

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Lucas Morphett

The past leads to the present and the present leads to the future, therefore it is impossible to build the future without knowing the past.

Monday to Friday 8:00am to 6:00pm AEST E: mccollstransport@stopline.com.au

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12/19/2012 2:04:21 PM


CRUNCHING THE NUMBERS

DAIRY DAYS IN NSW Bill worked alongside Roger Robilliard, Noel Roberts and John ‘Pooch’ McHale and says he hopes to still be working with them when he’s 70 years old.

for McColl’s and everyone should be extremely proud of being a part of this achievement.” Finance Manager David Gunning, who works alongside Kath, describes her as a determined and driven professional, with a commitment to quality in all that she does.

“I’ve really enjoyed getting out and meeting the farmers over the years and building relationships with them,” he said. During this time Bill has seen some significant advancements in technology.

“I am always learning from Kath,” David said.

Kath Hutson Kath Hutson joined McColl’s five years ago as Finance Manager and 18 months ago she was promoted to Chief Financial Officer. “The finance team and I are responsible for management reporting, providing critical information inside the business, managing cash flow, dealing with insurances and handling all of our ATO and other government reporting and taxes,” Kath said. “Our team deals with every part of the business so the role offers a lot of variety and I enjoy the challenges it presents. “We also need to try to make sure that management reporting is both relevant and delivered in a timely way to facilitate decision making.” Over the past financial year, Kath was responsible for securing a $10 million capital expenditure facility from the National Australia Bank. “This was a great achievement for the team as these kinds of loans have become increasingly difficult to secure in the wake of the global financial crisis,” she said. “FY12 was a strong year financially

“The top two things I have learned from her are to make sure you are consistent and to know your system inside out. “She is always willing to listen, think about what’s been said and come back with a possible solution and her friendly, bubbly personality and love for life is something that filters down to the team.” Kath’s addiction to being organised has been well noted among her team. Kath is a Board Member and Treasurer of Time for Youth, a not for profit agency which works to minimise youth homelessness and create opportunities for young people and their families. Kath joined the organisation to reconnect with the Geelong community after spending 20 years living in Melbourne and four years overseas. “I’m saddened there are Geelong teenagers who need help with the basics of life such as a safe bed and regular meals, but I’m very proud of Time for Youth’s wonderful work in creating opportunities for youth,” she said. To learn more about Time for Youth talk to Kath or visit www. timeforyouth.com.au.

Bill Neich When he started a newspaper apprenticeship at Southern Highland News, thoughts of tankers and dairy farms were probably the furthest things from Bill Neich’s mind. It was when his father advised that the newspaper would demand long hours taking up precious family time that Bill looked into getting behind the wheel of a truck. Farm Milk Collection Operations Supervisor Bill Neich has been involved with McColl’s operations in NSW since it began in 2000. Bill’s first role was as a driver based at the Mittagong depot. Around 18 months later he played a pivotal role in helping Roger Robilliard arrange how the Bomaderry depot would operate. “The way the milk and dairy factories in NSW worked was a little different to how factories in Victoria operated,” Bill said.

“When we first started we used to have to measure milk in vats with dip sticks,” he said. “McColl’s came up with the idea to put computers in the tanks. This became a key factor in us winning a major Dairy Farmers contract. “More recently we’ve seen a change from engine driven pumps to hydraulic pumps which require less maintenance, are quicker and easier to operate and eliminate many issues that can occur in the pumping process.” Today Bill is back at Mittagong looking after Farm Pick Up. He helps with the runs, working out loads and still enjoys driving. He says one of his career highlights has been attending the 2006 National Foods Milk Study Tour to California. “It was such a great opportunity to meet dairy farmers from across Australia and learn how they do things, while taking in the huge modern American dairy farms and picking up a few tricks of the trade from them,” Bill said.

“Roger had the McColl’s operational knowledge and I had the knowledge about the clients’ factories.”

“I’m really grateful to McColl’s for that experience.”

our efficiencies include our program of prime mover fleet replacement, higher productivity tankers, the driver training simulator, wheel alignment equipment, recycling and applying better energy efficiency in our office buildings”.

Increased driver safety and fuel consumption are key outcomes from ongoing use of the simulator.

Bill is a proud Dad to two daughters, Amanda and Tatum.

ENERGY UPDATE Each year McColl’s is required to compile a public report under the Energy Efficiency Opportunities legislation.

One of the objectives of the legislation is to ensure businesses look at ways to reduce their energy use and to decrease emissions. National Quality Manager Chris Fleming said “The tools that McColl’s has available to improve

McColl’s will continue to implement initiatives and investigate new opportunities in future years.

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12/19/2012 2:04:24 PM


NEWS LONG SERVICE LEAVE IN THE LAND OF THE LONG WHITE CLOUD

WISE OLD OWL JEFF The event hosted all of Australia’s leading heavy vehicle maintenance managers and suppliers. For the main breakfast event the TMC held an industry panel of experts called the “Wise Old Owls” to answer questions affecting the leading transport industry and heavy vehicle workshops.

Peter Dawson And His Wife In New Zealand After chalking up 15 years with McColl’s, Tongala’s Peter Dawson selected a travel gift card as his long service recognition reward. Peter used his gift card to travel to New Zealand to enjoy some well deserved down time. He and wife Anne embarked on a trip to Wakieke Island and Sea World, did a Mawson Base Interpretive tour, took high tea at the Sky Tower and set off on a Rotarua and Moairi Day Tour.

Peter says it was a most adventurous and enjoyable break. “Thanks to the McColl’s executives for their consideration in rewarding employees for commitment to the company and dedication to their tasks,” he said. Have you recently earned a long service recognition reward? We’d love to hear how you’ve enjoyed your award. Please contact National HR Adviser Dee Stojic on 03 5226 1411.

SEPARATED AT BIRTH

Bcd/Bfgd R & M Manager Jeff Chandler

On 16-17 October, the Australian Trucking Association held its annual Technical and Maintenance Conference (TMC) in Melbourne.

The panel was made up of McColl’s BCD/BFGD R&M Manager Jeff Chandler and representatives from Maxitrans Trailers, Volvo, Paccar, K&S, Directhaul Transport and Cummins. It was great to see McColl’s participating with these other companies in an industryrecognised expert forum.

TECHNOLOGY UPDATE The IT team welcomed its newest recruit, Paul Reidy, in October. Paul has more than 15 years IT experience and brings to McColl’s a wealth of skills in reporting, software development and business analysis. He is currently working on a new internal dashboard for our McColl’sbranded GPS trailer tracking devices, as well as our DashMate tablet app. National IT & Business Improvement Manager Adam Aleksandrowicz said the IT team would be rolling out a revamped ‘new look’ intranet in December.

“To make us more connected as a company we are opening up a ‘discussion board’ where people can submit ideas, publish photos, provide updates on what they are working on and share information across the business,” Adam said. “The aim is to reach as many of our 400+ employees as possible. “Employees who don’t use a computer every day may have a smart phone (Apple, Android, etc) and you will be able to tap into these updates from anywhere. “We will be encouraging contributions from all personnel.”

McColl’s Core Values Safety First Honesty and Integrity Consistency Mutual Respect Commercial Responsibility

Who was the Bulk Chemical Division driver at the 60th anniversary dinner who thought it was Edwin Higginson standing beside him when it was Ollie Van Steeg?

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LEARNING AND DEVELOPMENT NEWS Pakenham Skills up with Piper

Training Team

In September, Pakenham Farm Manager, HR Manager and Leading Hand participated in a practical training session with McColl’s driver trainers.

The main objective of the training department is to provide effective training to all McColl’s employees to ensure we are operating with the best-trained team possible.

The training was organised by National Farm Milk collection R&M Manager Ged Guiney and presented by Piper representatives.

Training encompasses personal development for employees wishing to further develop their skill sets and may be conducted within McColl’s or by outside training providers.

Participants did several full run throughs on a tanker as part of the training session to develop a thorough understanding of the Piper system from a driver’s perspective.

Members of the training team are: Ron Lewis

National Training Manager

Emma Cameron

Team Administrator

Steve Duffy

Trainer, NSW

Craig Mannix

Trainer, Pakenham

Certificate III courses in Transport Logistics

Graham Norman

Trainer, Altona

Fourteen McColl’s drivers completed a Certificate III course in Transport Logistics.

Kelvin Pitts

Trainer, Tongala

Colin West

Trainer, Geelong

This was followed by hands on use of the computer system which demonstrated how the technology will assist them to better service our clients and assist drivers on the job.

DECA DAY On 20 June, two members of the training team, two managers from the workshop and two drivers with their trucks attended a presentation of the Electronic Braking System (EBS) at Deca in Shepparton. National Training Manager Ron Lewis said it was important to gain an understanding of how the system helps prevent possible vehicle rollovers. “We were able to observe and later be passengers in the trucks as the instructors tried to force a rollover situation on the skid pan using

the purpose-built trailer, fitted with outriggers,” Ron said. EBS is fitted to all new Kenworth trucks that we purchase. The instructors were able to turn the EBS off for one run and then turn the system on for the second run. The safety of the EBS with the ability to detect the impending vehicle rollover, and apply the brakes accordingly, was impressive. The EBS interacts with the driver and adds another tool to the driver’s kit to help manage safety on the road.

The training was conducted over 12 months by our own trainers who have been approved by a registered training organisation to deliver the nationally approved certificate course. This year we have another 13 current personnel doing the same Certificate III.

Two Of The New Kenworth Trucks Fitted With EBS

Ron Lewis

Drivers that completed Certificate 3 - Transport Logistics - 2012

Personnel enrolled in Certificate 3 - Transport Logistics - 2012

Name

Division

Name

Division

Nathan Anderson

BFGD

Garry Boje

FPUD

Cameron Bendall

BFGD

BCD

Kevin Daws

BCD

Matthew Morris

FPUD

David Duncan

FPUD

Dwayne Perkins

FPUD

Garry Glasson

FPUD

Michael Peters

FPUD

Jamie Luke

BFGD

Talbot Rapley

FPUD

Neill Munro

BFGD

Terrence Reed

FPUD

Darren Oke

BFGD

Jason Russo

BCD

Anthony Perkins

FPUD

Peter Sterland

BCD

Martin Robson

FPUD

Brett Sunderland

FPUD

Paul Smith

BCD

Mark Whitby

FPUD

Lee Stokes

FPUD

Mark Wolfe

BFGD

David Travers

BCD

FPUD

Scott Maxwell

BCD

David Coupe

David Woolley

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NEWS GET ACTIVE, GET INVOLVED McColl’s focus on health and longevity during the anniversary year is set to continue into 2013 and beyond.

Below is a list of some events that are happening near your local depot in 2013. We would love the help of leaders at each depot to get workmates and families involved.

You will read in this newsletter how Geelong teams recently competed in a rowing competition and a community run / walk. McColl’s supported these events and would look to support similar events near our depots.

If you have any events you’d like to organise a McColl’s team for please contact Mandie Van Schalkwyk or Adam Nolan.

Depot

Event

When

Some information

Tongala

Shepparton Back on Track Fun Run

Labour Day Long Weekend 2013

One of the exciting events as part of the 2013 SheppARTon festival.

Tongala

Echuca Moama Sprint Triathlon

19 Jan 2013

Courses include a 700m swim, 20km bike & 5km run or a 300m swim, 10km bike and 2km run.

Sydney

The Colour Run

10 Feb 2013

A 5 km fun run at Sydney Olympic Park.

Sydney

Sydney Marathon Clinic

20 Jan,- 17 Feb 2013

Road races of 5km, 10km and half marathon. First event at Smithfield.

Orange

Orange Running Festival

22-24 Feb 2013

5 course options (2km, 5km, 10km, 21.1km, 42.2km).

Bomaderry

Relay for Life

6 Apr 2013

Charity relay event that runs overnight to raise funds for the Cancer Council at Nowra Showgrounds.

Bomaderry

Trinowra Triathlon Festival

13 Jan 2013

Along the Shoalhaven River, the race course has been described as fast and flat.

Brisbane

Ramsay Health Care Triathlon Pink Brisbane

7 Apr 2013

Sleeman Sports Centre Cleveland, Courses include a long course – 300m swim/ 9km ride/ 3km run or a short course – 100m swim/3km ride/ 1km run.

Melbourne

Brazilian Butterfly Queen of the Lake

10 Feb 2013

Palms Lawn, Albert Park Lake with both a 5km & 10km walks / runs.

PLAYING IT SAFE Safety Representative (HSR) or your manager / supervisor. Fred will publish all suggestions and comments in the January ‘Toolbox Topics’ so we can work together to find appropriate solutions. This is a terrific opportunity for everyone to get involved. Let someone know your concerns and help us all to work safe. Fred Hill We’ve all heard the saying that “prevention is better than cure”. National Safety and Compliance Manager Fred Hill said it was every staff member’s responsibility to keep an eye out for possible incidents waiting to happen in the workplace. If you identify a possible safety issue please let us know so we can look at the situation, identify common issues and begin preventative action. You can raise your thoughts directly with Fred, your Health and

Your HSR has been elected to represent the interests of your work group, in relation to health and safety matters. Among other responsibilities, a HSR may: •M  onitor the compliance of the person conducting a business or undertaking. • Investigate complaints from work group members about work health and safety matters. •Enquire into anything arising from the conduct of the business or undertaking that appears to be a risk to the health or safety of work group members.

List of Health & Safety Representatives (HSR) or contacts for OH&S issues Altona Chemical

Emma Cameron (HSR) / Jason Heathfield (HSR)

Altona Workshop

Emma Cameron (HSR) / Jason Heathfield (HSR)

Bomaderry

Steve Duffy (Contact)

Cobram

Trevor Davey (Contact)

Geelong Administration

Claudia Castellan (HSR) / Bernie Tyquin (Contact)

Geelong Bulk Food

Claudia Castellan (HSR) / Bernie Tyquin (Contact)

Geelong Chemical

Claudia Castellan (HSR) / Bernie Tyquin (Contact)

Geelong Workshop

Claudia Castellan (HSR) / Bernie Tyquin (Contact)

Malanda

Gary Riedell (Contact)

Murray Bridge

Tony Morgan (Contact)

Orange

Shaun Wilson (Contact)

Pakenham

Paul Sussmilch (Contact)

Penrith

Shaun Wilson (Contact)

Prestons

Paul Smith (HSR) / Rod McGuiness (Contact)

Taree

Shaun Wilson (Contact)

Tongala Workshop

Trevor Davey (HSR)

Tongala BFGD

Trevor Davey (HSR)

Tongala Drivers

Trevor Davey (HSR)

Wacol (Combined)

Jeanette Luker (Contact)

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PORTABLE WASH

PAKENHAM LEADS THE WAY

The Pakenham depot commenced business in 2007 when it moved from an existing McColl’s depot at Seaford. The depot has a fleet of 11 tankers that service a range of farm milk collection clients including Parmalat, Lion and Longwarry Food Park, and has its own CIP (cleaning in place) wash facility which is responsible for washing and sterilising the fleet every day. Its 42 staff comprise line haul and farm pick up drivers, mechanics, office staff, a driver trainer, a manager and leading hand. Driver Glen Hyland celebrated 10 years with McColl’s this year.

Pakenham

Portable Wash On The Move Pakenham Depot Fast Facts •C  ongratulations to Farm Pick Up tanker driver Tony Minichello and his partner who welcomed a baby boy into their family in August. •F  arm Pick Up tanker driver Aaron Potter and his wife are looking forward to hearing the patter of little feet. They are expecting their second child next year.

We reported in the previous edition of McColl’s News that we were exiting the Nuriootpa depot. This photo shows the portable wash loaded for its trip back to Tongala. McColl’s currently has three refurbished portable washes at Tongala depot and is investigating effective placements for:

•The old Gippsland wash. •The revamped cold wash, previously from Sydney. •This hot wash which in previous lives has been at Cobram and Nuriootpa.

Pakenham Operations Manager Paul Sussmilch said the Pakenham depot had been taking part in trials with the Ortec scheduling tool and providing feedback to help ensure the scheduling software is operating at the optimal level before it is rolled out across the company. “We are helping the IT team with the implementation of Ortec which will be a great piece of technology for McColl’s,” Paul said. “We have around 40 movements a day in and out of the depot.” In November, the Pakenham depot took delivery of three new Piper tankers with specialised GPS computer tracking.

Paul Sussmilch

Twenty Year Club Members Troy Kiddle, Bernie Tyquin And Mick Harris

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NEWS MANAGEMENT RETREAT SHINES LIGHT ON HEALTH AND LONGEVITY

MILESTONES McColl’s employees have a wealth of expertise and experience that contributes to our operations. During 2011 McColl’s introduced a program to recognise the long serving employees within the business. We have awarded more than 70 people who have been with the company for more than ten years. Those people have over 1,000 years of accumulated experience in all aspects of the business. Congratulations to the following employees on their long service achievements. 20 Years

10 Years Robert Alexander

FPUD

Darryl Atkinson

Workshop

Peter Barrette

FPUD

Murray Boswell

Workshop

Brian Bourke

FPUD

Murray Cox

Washbay

Len Dalton

BCD

Phillip Dehne

FPUD

Gerald Doidge

FPUD

Peter Downey

Commercial

Richard Ball

BCD

David Duncan

FPUD

Trevor Davey

FPUD

Ian Ferris

FPUD

Ken Doak

BFGD

Richard Graves

Workshop

Roland Griffiths

FPUD

Peter Greenway

FPUD

Michael Harris

BCD

Glen Hyland

FPUD

Geoff Kennedy

BCD

Terrence Jones

BFGD

Troy Kiddle

BCD

Neil Lauder

BCD

Garry Lennie

Workshop

Mark Leigh

Workshop

Anthony Leocata

FPUD

Neil Mousley

Fleet

Shayne Lindsell

BCD

Gary Riedell

FPUD

Alan Marshall

BCD

Robert Rose

BFGD

Libero Tenace

FPUD

Brian Mcgrath

FPUD

David Travers

BCD

Anthony Morgan

FPUD

Bernard Tyquin

Yard Foreman

William Neich

FPUD

Brian Nicholson

FPUD

Vicki Nocevski

BCD

Kelvin Pitts

Training

Mick Wray

BFGD

15 Years Colin Biemans

BCD

Peter Dawson

FPUD

Richard Pryde

FPUD

Robert Evans

BCD

Gino Rabar

BCD

Christopher Fleming

Quality, Compliance

Daryl Reid

FPUD

John Hovey

Fleet

Ian Saunders

BCD

Barry Long

FPUD

Brian Sidebottom

FPUD

Raymond Mapleson

FPUD

Victor Simpson

FPUD

Maxwell Morgan

FPUD

Paul Taylor

FPUD

Cornelia Smith

Finance

FPUD

Peter Sterland

BCD

Laurence Tupper

James Verryt

FPUD

Ian Wemyss

FPUD

Sharon West

HR

Colin West

Training

Robert Whitford

Workshop

Jeffrey Wright

BCD

The theme behind the 60th birthday celebrations has been the health and longevity of the company and all its employees. As part of the 60th anniversary challenges, McColl’s has been encouraging all employees to live healthier lifestyles. This extended to the McColl’s management team who set a ‘health and wellbeing’ theme for the second quarter business strategy retreat in October. It covered setting good habits individually and an overview of the role good health plays in good leadership. These habits help make McColl’s more successful as a company. The team exercised their brains through sessions on executive wellness (exploring physical and mental executive health) and active

health (the role exercise or some simple stretching routines can have.) An idea that was explored was that employee health is a key component in injury/incident prevention, safety and performance. Getting out for as little as 15 minutes invigorates both mind and body – it can reduce stress, activate hormones associated with positive thinking and stimulate creativity, not to mention helping keep you fitter. The management team also exercised their bodies with an outdoor personal training session led by a qualified trainer, and walking and gym sessions. We will develop this theme further across the business in 2013. A healthier lifestyle should be on the agenda for everyone at McColl’s.

ALSO AT THE MANAGEMENT RETREAT McColl’s GBA Matt Ough led a discussion on a book “Out Think the Competition” by Kaihan Krippendorff , challenging the management team to think outside the accepted pattern when considering McColl’s longer term strategy.

Twenty Year Club Members Rolly Griffiths, Trevor Davey, Gary Riedell And Lib Tenace

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FLEET UPDATE

END OF YEAR WRAP 2012 has been a big year for McColl’s. Here’s what’s been happening at each of our depots over the past 12 months. BOMADERRY Dave Favelle-Toovey was promoted to leading hand in September. Bill Neich and Paul Taylor received their 10 year long service recognition awards. In the second half of the year, all farm milk collection equipment was updated to new Volvo FM 450 and Volvo 500 prime movers. A Kenworth T359 is also being trialled.

Man Tgx 26.540 Xlx Cab

The fleet upgrade is in line with renewed contracts for Lion and Parmalat work in NSW. Our farm pick up tankers have been upgraded with the Piper system. The landlord has installed an 80,000 litre diesel fuel tank, and a 5,000 litre Ad Blue tank was installed by the supplier in October. MALANDA Malanda has come into its own over the past 12 months, following the McColl’s take over of the depot from a subcontractor in July 2011. Farm Pick Up Division Operations Manager Gary Riedell said the smooth running of the depot was a testament to the drivers who were all very self sufficient.

Fpud Kenworth McColl’s ongoing prime mover fleet replacement program will see the company move to maintain a modern two brand fleet. We have also decided to replace all of our DAFs. In the current financial year we will see 30 new Volvos and 18 new Kenworths join our fleet, making it one of the most modern and presentable on the road. Two new Tieman tankers, one for Chemicals and one for Kraft Foods bulk chocolate, will join the tanker fleet. GM Fleet and Infrastructure Edwin Higginson said McColl’s had recently taken on a six month demo of a MAN TGX 26.540 XLX cab

which will be running in linehaul next to our existing Volvo FH Globetrotters and Kenworth 609s. “It is always interesting to compare our existing fleet with new vehicles as they come onto the market so we can make sure we continue to make the best choices for the business and our drivers every year,” Edwin said. Above is a photo of McColl’s first FPUD Kenworth in a few years. Three more will join this one, all of them Kenworth T359s with sleepers. We have bought two with Eaton autos and two with manuals and will compare these to the Volvo FMs in our FPUD operations around the country.

“All the drivers have stepped up to the plate and are doing a fantastic job,” he said. MURRAY BRIDGE Murray Bridge has maintained its number of drivers, albeit with a few changes in personnel to ensure it was able to continue its farm milk collection effectively. The depot received three replacement prime movers into its fleet in 2012. ORANGE AND COWRA The Central West operation is run from both Orange and Cowra. 2012 was a year that brought many operational changes, with the relocation of some farm milk collection work to the Penrith depot which had opened in 2011.

The Central West region had to deal with some extreme weather conditions. Credit to the personnel who managed to maintain milk collection through some of the worst flooding the area has seen and even snow during early Spring. The team has done an exceptional job maintaining exemplary service to our clients. PENRITH It has been an eventful year for the Penrith depot with the Farm Pick Up division renewing contracts with Parmalat and Lion, and the number of drivers increasing from 7 to 10. The new drivers have proved valuable additions to the operation. The appointment of Troy McPhee to the leading hand position at Penrith has enabled the site to safely manage additional workload and enhance customer service. A new Volvo FM12 prime mover and two fully refurbished Piper equipped trailers also joined the fleet to assist with milk collection. PRESTONS The Prestons depot established in 2011 has been put to good use with a particularly busy year. NSW Bulk Chemical Division Operations Manager Rod McGuiness said he was pleased how personnel around the depot had worked so well to meet the increased workload at such high levels of service standards. New client Huntsman has played a key role in keeping Prestons busy, with the increased number of chemical loads between Sydney and Victoria each week. TAREE It was a year of growth for Taree with the addition of a fourth 25 metre B-Double and a fifth driver joining the depot’s ranks. The Taree team saw the departure of a few old hands, with our remaining drivers excelling throughout the year. A critical part of the Taree operation has been Jo and Mick Barlin and the team from Barlin Milk Haulage. This subcontractor to McColl’s has

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NEWS

worked tirelessly to collect milk from the farms in the region and enabled McColl’s to continue to provide a professional and efficient service to our clients. TONGALA AND COBRAM From July 2011, McColl’s secured a five year Farm Pick Up contract with Lion. From February we commenced a three year Parmalat contract. From July 2012, a three year Coliban Water contract commenced. Tongala personnel have been instrumental in each of these projects. The workshop had a facelift in late 2012 and now features a B-Double pit. The depot has also been actively involved with trialling the new Ortec scheduling system. WACOL It was a year of change at Wacol with the departure of Steve James and the Farm Pick Up Division from the depot. We would like to give a special mention to Operations Controller Jeanette Luker who has

been wearing many hats during the year.

outputs include yeast for Vegemite (Kraft Foods).

Wacol has remained busy servicing bulk food grade and chemical clients, including Sugar Australia, Dalby BioRefinery, Sucrogen, Meadow Lea, Grace Industries and Hexim.

Cider will be strongly marketed by CUB this Summer which will keep us busy out of Campbelltown to Yatala and Abbotsford. We are expecting inter-factory dairy volumes to remain high (Fonterra, MG, Parmalat, Lion) over the summer months.

BULK FOOD GRADE DIVISION Bulk Food Grade Division has had a couple of recent personnel changes and we are currently recruiting for a new Operations Controller following Glenn Rochester’s departure. Michelle Zuccala has transferred to the HR Department on her return from annual leave and Maureen Alldis has joined the team. Congratulations also to Peter Shearer, Dean Hearn, Maddie Flouch, Lisa Taitapanui and Michelle Zuccala who have all completed substantial training courses this year. With Summer now here we will be busy with the seasonal flow of food grade liquids in and out of the breweries. Inputs into the breweries include glucose and sugar, while

BULK CHEMICAL DIVISION During the past 12 months we have seen many improvements in the Bulk Chemical Division with advances in training and compliance, a further diversification of our client base and consistency on a regular basis in achieving budget. We are very excited to see our client base growing with Huntsman Chemicals who appointed McColl’s as its prime carrier of interstate bulk liquid freight. The growth in NSW clients will complement our existing freight movements.

the consistent approach we have taken to handling all aspects of our operation, especially in the area of safety, staff morale and discipline. Consistency, being one of McColl’s Core Values, is a very important part of the future success for the company and in particular for the Bulk Chemical Division. FARM PICK UP DIVISION National Operations Manager James Wynne commenced his role in the Farm Pick Up Division in February. Spring was a busy time of year for the Farm Pick Up Division. As the sun reappears, the pastures thrive and milk production was at its peak. McColl’s success during this period was dependent on the hard work and dedication of every member of the Farm Pick Up team, in every region across the country, and we congratulate the team on another successful Spring season.

One area where we feel we have made the biggest improvement is

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McColl’s Transport Pty Ltd 92-96 Barwon Terrace South Geelong VIC 3220 Phone: 03 5226 1400 Email: info@mccolls.com.au Web: www.mccolls.com.au McColl’s Injury Hotline: 03 5226 1450 Incident Hotline: 1800 192 184 StopLine Hotline: 1300 304 550 These lines operate 24 hours/7 days a week. IT Help Desk: 1300 622 770 Operates office hours and on weekends.

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McColl's Summer Newsletter