Page 1


Meet Tudor Oaks’ New Executive Director Spiritual Care In the Community The History of ABHM

FALL 2017

Tudor Oaks Welcomes New Executive Director Diane Jahnke Tudor Oaks Senior Living Community would like to introduce Diane Jahnke as the new executive director. Diane began her new position in July of this year and is looking forward to getting to know the Tudor Oaks campus, residents and staff.

communities with operations, surveys and process improvement. She also organized leadership development and team building training sessions and provided education for senior living administrators, nurses and other supportive service departments on a variety of topics.

A Little History Diane started her career as an occupational therapist working with all age groups in a multitude of settings including hospitals, home health agencies, school systems and senior living communities. She started the first Medicare rehabilitation unit in Manitowoc, Wisconsin with the dream of helping seniors’ regain and maintain as much independence as possible, enabling them to return home. Early in her career Diane realized that she loved working with seniors. She relished the life lessons seniors shared with her and their perseverance to find a way to remain purposeful and independent. With the passion she had for seniors,

Diane Jahnke

Tudor Oaks Executive Director Diane decided to change the direction of her career and pursue her administrator’s license and master’s degree in management and organizational behavior so she could effectively lead people and organizations to serve seniors.

Diane is looking forward to focusing on a single campus, working with an experienced Tudor Oaks team and developing relationships with the residents and families.

Prior to coming to Tudor Oaks, Diane worked as a consultant and interim administrator assisting various

Tudor Oaks Receives “Excellence In Action” Award for Independent Living

Tudor Oaks received the award from My InnerView/ NRC Health. This honor recognizes organizations that achieve the highest overall resident or employee satisfaction scores in the NRC Health database–the largest source of longterm care and senior-living satisfaction metrics in the nation. My InnerView / NRC is one of the largest nationally recognized customer satisfaction survey companies for the healthcare industry. They provide independent analysis & tools for improving customer satisfaction.

FALL :: 2017

Before working as a consultant Diane served as executive director in several Wisconsin senior living communities which offered independent living, assisted living, skilled nursing, rehabilitation, hospice and HUD apartments. Each setting presented its own set of challenges and rewards and provided Diane with the ideal experience to lead Tudor Oaks.


Welcome Diane!



The Excellence in Action Award recognizes the highest levels of excellence in assisted living and independent living organizations. This is demonstr ated by overall resident and/or employee satisfactio n scores that fall within the top 10 percent of the NRC Health database—the largest satisfaction measurement and quality improvement database in the country. NRC Health congratulates you on your success and is proud to be your quality improvement partner!



Stay Active with Tudor Oaks Assisted Living

Everyone wants to be independent, make their own decisions and determine the course of their life now and in the future. As the aging process continues that goal can still be attained with some tweaking. At Tudor Oaks, Assisted Living is an excellent option for seniors seeking an independent and vibrant lifestyle, while also receiving the help they want and need with daily activities. Assisted Living is the senior living option that combines housing, support services, and health care, as needed in a residential setting. Seniors who choose assisted living enjoy an independent lifestyle with assistance customized to meet their needs, benefits that enrich their lives, and an environment that promotes well-being and family connectedness. Staff is available to meet both scheduled and unscheduled requests. Dining, as well as social and wellness activities are designed to support a well-rounded lifestyle. Amenities in assisted living include: • Three meals a day plus snacks • Housekeeping services • Transportation • 24-hour security • Exercise and wellness programs • Social and recreational activities Personal care in assisted living includes: • Staff available to respond to both scheduled and unscheduled needs • Assistance with daily activities • Access to health and medical services • Emergency call systems for each resident’s apartment

• A personal pendent to request help when required • Medication management

Assisted living apartments at Tudor Oaks feature all the details, finishes and unique touches that provide the perfect space for independence and assistances. Each apartment offers spacious, fully tiled bath with a walk-in shower, built-in shower seat and adjustable showerhead for comfort and safety. The kitchen includes a microwave, refrigerator, and ample kitchen cabinets. In the living room you will find space for your favorite furniture pieces and a separate bedroom with closet. The open floorplan accommodates any adaptive equipment you may need now or in the future. Plus you can enjoy community spaces that encourage independence and fun activities. A senior living community, like Tudor Oaks, provides a simple transition from independent living to assisted living for seniors who may need additional help. They can enjoy an improved quality of life with independence and care combined, while still being part of the vibrant community they are accustomed to. Tudor Oaks assisted living residents are still involved with the many social, educational and spiritual opportunities available on the campus. Friendships that are made while living in an independent apartment continue after a move to assisted living because all are invited


to enjoy the wonderfully inspirational programing that are scheduled throughout the campus. Plus new relationships are created when residents welcome new people to the community.

Families enjoy “Peace of Mind” knowing that their loved one is in capable hands 24/7 for any needs that may arise. Should healthcare requirements change over time, residents have easy access to the full range of services available in the Tudor Oaks Frances Henry Health Center for long term or short term rehab therapy. To learn more or schedule a tour, call 414-529-0100 and ask for Lorri or Judy.

Assisted Living floorplan


merican Baptist Homes of the Midwest, parent company of Tudor Oaks, was founded in a Baptist tradition. Today, our mission has broadened to “Creating healthy Christian communities that empower older adults by providing choices for housing, services, and technology that enrich body, mind, and spirit” for seniors of all faiths and backgrounds. ABHM’s spiritual care programs are inspired by a philosophy of care shared across all our communities. Our spiritual leaders seek to uplift, encourage, and offer compassion to everyone involved with the community. Spiritual services at ABHM are interfaith and open to all residents, families, and staff members.

Each community employs a full-time chaplain who serves as the spiritual leader of the community. The chaplains work with residents, families, and staff to meet the unique spiritual needs of the community through worship services, bible

Spiritual Care Pro A Mission of E studies, devotionals, hymn singing, personal visitation, and prayer support.

The Importance of a Spiritual Community Michelle Peterson, chaplain at Tudor Oaks, says spirituality is an essential element of Tudor Oaks life. She is kept busy offering spiritual support and guidance to over 600 residents, family members, Tudor Oaks Chaplain Michelle Peterson and Tudor Oaks staff. An ordained Baptist minister, Michelle started her career as a hospital chaplain before coming to ABHM and Tudor Oaks. She has served as the Director of Spiritual Services at Tudor Oaks since November 2010. “Spiritual services are important to help residents maintain their connection with their faith,” she said, “especially for those who are no longer able to attend services outside the community. Our programs give residents a way to continue expressing themselves spiritually. Even residents with late-stage dementia are able to connect through music and hymns.”

ograms at ABHM: Empowerment As the spiritual leader, the chaplain has an important role to play. “You form really special relationships with residents,” said Michelle. “There was a memory care resident who took a liking to me, and when his personality started to change, I was one of the few people who could still get him to smile. He might not have been able to say so himself, but I know in my heart he appreciated that.”

Ministry Beyond Community Walls Spiritual services are available to all members of our ABHM communities. The chaplains work closely with families, staff members, and residents during difficult and emotional periods. To accompany funeral or memorial services, Michelle also offers bereavement counseling for Tudor Oaks residents and families, and is always willing to talk through a tough time or decision. “I help families bridge the gap between what they’re hearing clinically and what they’re feeling emotionally,” she said. “It’s difficult to watch a loved one slip away and go through the changes of aging. I’m there to provide compassion and let them know that however they’re feeling, it’s okay. I can see the weight and heaviness just start to lift when they hear that.” Michelle’s ministry with staff is also an important part of her role at Tudor Oaks. “The staff members are like everybody else,” she said. “We have so many things pulling at us, sometimes it’s hard not to bring it to work. Whatever they’re going through, the staff know I’m available to pray for them and with them.” Whether she’s working with a resident, family, or

staff member, Michelle says her role comes down to one thing: “It’s about being that presence of God in people’s lives. No matter where they are in their life’s journey, whether they have no faith, little faith, or great faith, I’m here to show them God’s love.”

A Strong Spiritual Community Uplifts Everyone “I’ve gotten more out of being a pastor at Tudor Oaks than most people will ever know,” said Michelle. “The most wonderful thing is seeing how the community comes together in times of need. When one of the residents loses someone, it amazes me how they come together and share their compassion. Each and every time it happens, I’m just floored. Seeing them deal with the issues of life, how humble they are, is so inspiring.” To learn more about spiritual care at Tudor Oaks, call Chaplain Michelle Peterson at 414-529-0100.

ABHM The Early Origins of


hen the Great Depression hit the Midwest in 1929, it had a drastic impact on not only working and economic conditions, but family life as well. The origins of Tudor Oaks’ parent company, American Baptist Homes of the Midwest, emerged from the hardships of this period.

Seniors in Crisis During the Depression The elderly population was hit particularly hard by the challenges of the Great Depression. Those who were close to retirement or had already retired watched a lifetime of savings disappear before their eyes. Many weren’t capable of returning to work, or were unable to find jobs that would allow them to rebuild their lost savings. As a result, many elderly people became dependent on their families for shelter and care. Unfortunately, young families were facing their own struggles. There were seldom enough resources

for them to adequately provide for their own children, let alone their parents.

Finding Hope in a New Beginning

In 1930, a small group of Baptist gentlemen living in Minnesota and Iowa recognized the serious need to provide shelter and care for the elderly population of the Midwest. These five gentlemen decided to take action and formed a not-for-profit organization they called the Northwest Baptist Home Society. The original mission of the Northwest Baptist Home Society was “to provide Christian homes for aged and dependent men and women, and to provide for their physical and spiritual comfort.” The five founders did not wait long to involve others in their efforts to relieve the suffering they saw in their communities. To expand their initiative, they joined with the Northern Baptist Convention of Minnesota, Iowa, Nebraska, North Dakota, and South Dakota. Baptist congregations in these states helped to support the Society’s early efforts.

From the Founders to Today The first ABHM community opened its doors on



ABHM’s first location in Winnebago, MN, the Winnebago Old People’s Home, was originally a dormitory at now-defunct Parker College. The community was later renamed Parker Oaks Retirement Community.

August 29, 1931. It was housed in a former men’s dormitory belonging to Parker College (a nowdefunct Baptist school) in Winnebago, MN, that had sat vacant for many years before being given to the Society and converted into a residence for seniors. The community was originally named the “Winnebago Old People’s Home” and later renamed Parker Oaks Retirement Community.

The ABHM mission has evolved over time, but remains true to the original values of our founders. Dave Zwickey, ABHM President and CEO states, “Our mission today is to create healthy Christian communities that empower older adults, families, and people with disabilities. We provide choices for housing, services, and technology that enrich body, mind, and spirit.”

In the following 18 years, the Society’s mission and footprint grew as they opened seven additional “Old People’s Homes” in Minnesota, Iowa, and Nebraska. Meanwhile, another Baptist association for the elderly was growing in Colorado, called the Baptist Home Association of the Rocky Mountains, (BHA).

In the past several years, ABHM has expanded the services offered at a number of locations across the Midwest. Our communities provide a full continuum of senior living and healthcare services that include skilled nursing, rehab care, assisted living, independent living, and memory care, along with housing and programs for the developmentally disabled and subsidized housing for seniors and families. Our communities are located in Colorado, Iowa, Minnesota, Nebraska, South Dakota, and Wisconsin.

BHA was chartered in Denver in 1949 with the mission to provide “facilities for care, comfort, health, recreation, and general welfare of aged people.” In 1994, the two organizations joined forces to continue a joint mission to serve those in need under the ABHM banner.

1972 1973



Owned and operated by AMERICAN BAPTIST HOMES OF THE MIDWEST, a not-for-profit provider of senior health care since 1930. 14850 SCENIC HEIGHTS RD, STE 125, EDEN PRAIRIE MN 55344

Tudor Oaks Senior Living Community S77 W12929 McShane Drive Muskego, WI 53150


FALL 2017

Tudor Oaks is a faith-based, not-for-profit senior living community. Our mission is to create healthy Christian communities that empower older adults. We provide choices for housing, services, and technology that enrich body, mind and spirit.

There’s still time to support the Kleinpaste Nursing Scholarship Program at Tudor Oaks. Ask for details at the front desk or visit

Take a fly-thru VIDEO TOUR of the community at!

Tudor Oaks Fall 2017 Newsletter  

Tudor Oaks Fall 2017 Newsletter