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magazine winter 2012

the next generation...

index page

fig annual conference 2013 meet the fig ‘family’... page a flavour of vienna...

page fourteen fantastic fig family members... movers & shakers


monster generation in Dubai...



new arrival at fig hq...

facts & FIGures ‘the new way to pay’

useful tips... did you know...? That you can download the fig logo to install on your website? Any of these logos can be downloaded with HTML code provided. Just login to your FIG control panel in the member’s area - click on ‘downloads’ and you can select any of these logos to show the world that your company is the EXCLUSIVE figgroup representative for your country. Need a different size / shape? Just ask Emily...

FIG toolbar - free download... You can download the FIG toolbar completely free of charge... This amazing tool offers lots of useful gadgets including TV news in 5 languages - yes... real streaming TV! If you have the FIG toolbar on your desktop - FIG Admin can send messages directly to your desktop - stay informed!

FIG Annual Conference 2013 March 13-15, Vienna, Austria Vienna, Austria will host our 9th FIG Annual Conference... Widely regarded as the ‘City of Music’, more composers have lived here than any other city including, Mozart, Beethoven, Schubert, Haydn & Johann Strauss.... The 9th largest city in the EU with a population of 2m, Vienna has, for many years, been voted one of the world’s most ‘liveable’ cities. Vienna is host to many major international organisations including the UN and OPEC and now, for a few days only figgroup.

Parkhotel Schönbrunn (above) is our conference venue in Vienna and is a former guest house of the Austrian Emperor. Situated in the Heitzing Villa district of Vienna, the hotel is alongside Schönbrunn Palace with it’s wide range of sights and attractions including, The Palm House, Gloriette, historical fountains and Schönbrunn Zoo, the oldest zoo in the world! The city centre is just a few minutes away by underground from station U4 Hietzing. Next to the hotel is a garage for car parking and coach spaces. Parking is available at the hotel (subject to availability) and is charged at EUR 24.00 per day. The majority of rooms are located in a very peaceful spot with magnificent views of the hotel’s park. All rooms have flat screen TV, high speed internet, bath with bathtub, hair dryer, air conditioning, safe and minibar. Rooms are available for occupancy from 15:00hrs on the day of arrival. Rooms should be vacated by 11:00hrs on the day of departure. page 1: fig magazine - winter2012

We look forward to welcoming old friends and new members of our FIG ‘family’ to the highlight of our FIG calender. We offer a great opportunity to meet with your FIG Partners from around the world to explore exciting business opportunities and to cement existing relationships. As always, our programme allows for pre-scheduled ‘one-on-one’ meetings, updates and presentations from FIG Partners and an opportunity to influence the direction of YOUR network. In addition, FIG Admin will provide a relaxed and enjoyable social programme where our FIG Partners can build new business relationships and life-long friendships.

Schönbrunn Palace

Booking Procedure FIG Admin has pre-booked a number of hotel rooms to ensure availability. Rooms are priced as follows... Room Type


Price per Night

Superior Room



Superior Room



Deluxe Room



Deluxe Room



li l i v a P ror’s



p The Em

Vienna State Opera House

Rates include breakfast, free wi-fi and all taxes. Room rates are in EUROS (€)

Accommodation can be booked in advance (now) and paid on departure from hotel. Please Note: Accommodation is not included in Conference Package (see next page).

Superior Room

Deluxe Room page 2: fig magazine - winter2012

Visas - IMPORTANT! For those countries requiring a visa to visit Austria, please allow AT LEAST THREE WEEKS to receive your visa after providing all documents required. Our FIG Austria member, Harald Ludwig, will provide ‘Invitation Letters’ as required. See here for visa requirements >>

One on One Meetings For those of you who have not yet attended a FIG Annual Conference, arranging your pre -scheduled ‘One-on-One Meetings could not be easier. Using our ‘very clever’ software, you can simply ‘click’ on all delegates you wish to meet and our software will organise a meeting schedule for you... amazing! Our One-on-One software will be available after 30 January 2013 when all delegates have registered.

Agenda During our short but very full ‘morning meeting’, FIG Admin will tell you about all the exciting developments we have been working on and our plans for the future... We will have guest speakers and we will hear from a few of our FIG Partners. Most importantly, we will be asking for your opinions and requirements to build a bigger and better FIG Network. FIG Admin will release details of ‘topics for discussion’ before our meeting to allow time to consider your contribution to our FIG ‘family’.

Transport Airport transfers can be arranged directly with our hotel. Cost is €38.00 (each direction). If you require airport transfers to be booked with our hotel, just tick the box on your booking form (you will need to advise the hotel of your flight details). Alternatively taxi from the airport should cost appx. €30-35 or use Vienna’s excellent public transport - bus (autobus), streetcar (strassenbahn) or subway (U-bahn). A daily bus ticket will cost just €5 or less depending on ticket purchased.


CHRIS HUMPHREY (CEO figgroup) - Cell / Mobile 07967 400049 or email via

Parkhotel Schönbrunn - Event Organiser - MAG.DANIELA KOWAR Email: Tel: +43/1/87804-608

page 3: fig magazine - winter2012

Conference Package Please see below all items included in our Conference Package. We believe this package represents amazing value when you consider the benefits of meeting so many FIG Partners all in one place. Not to mention the opportunity to influence the future direction of figgroup and the ‘famous’ FIG social experience...

13 March

Evening Reception (19:30-22:30) A great chance to meet all delegates in an informal atmosphere Includes canapés, welcome drinks, all beverages & entertainment

14 March

FIG Annual Conference (09:00-13:00) Hear the latest developments from FIG and FIG Partners. Your chance to help shape the development of YOUR freight network. Includes all conference materials, refreshment breaks, buffet lunch with beverages

14 March

One-on-One Meetings (14:30-16:30) First session of pre-scheduled meetings Includes all materials & refreshments

14 March

City Tour & Dinner (19:00-23:00) Explore the city of Vienna and get to know your FIG Partners in a social environment. Includes tour bus with guide, evening meal and all beverages

15 March

One-on-One Meetings (09:00-16:30) Second session (full day) of pre-scheduled meetings. Includes all conference materials, refreshment breaks, buffet lunch with beverages

15 March

Gala Dinner (19:00-23:00) A fantastic finale to our Annual Conference - Relax & Enjoy... Includes transport, pre-dinner drinks, three-course dinner, all beverages & entertainment

Conference Package GBP £850.00 (must be booked and paid before 30th January 2013 latest)

Early Bird Special Rate GBP £765.00 (must be booked and paid before 30 December latest)

NB: Our online booking form will be available in a few days via your FIG login page. Meanwhile you can use the pdf form sent with this magazine link. Just tick all relevant boxes and FIG Admin will invoice by return. EARLY BIRD SPECIAL PRICE CLOSES ON 30 DECEMBER! Please allow for holiday period - banks will be closed during Christmas page 4: fig magazine - winter2012

Vienna is not just ’ The City of Music’ or the birthplace of Sigmund Freud (the world’s first ‘psycho-analyst) or home of some of Europe’s finest architecture... It is also famous for it’s bakeries and fine dining. We have shared a couple of ‘classic’ recipes for our FIG ‘foodies’...

Sachertorte -

[pronounced SAH-kuhr-tohrt] is a specific type of chocolate cake or torte invented by Austrian Franz Sacherin in 1832 for Prince Wenzel von Metternich in Vienna. It is one of the most famous Viennese culinary specialties...

4 1/2 ounces high-quality bittersweet chocolate, finely chopped 9 tablespoons (1 stick plus 1 tablespoon) unsalted butter, at cool room temperature 1 cup confectioners' sugar 6 large eggs, separated, at room temperature 1 teaspoon vanilla extract 1/2 cup granulated sugar 1 cup all-purpose flour (spoon gently into cup and level top) Assembly: 1 cup Apricot Glaze Small Batch Chocolate Glaze

1. To make the torte: Position a rack in the center of the oven and heat to 400°F. Lightly butter a 9-inch springform pan and line the bottom with a round of parchment or wax paper. Dust the sides of the pan with flour and tap out the excess. 2. In the top part of a double boiler over very hot, but not simmering, water, or in a microwave at medium power, melt the chocolate. Remove from the heat or the oven, and let stand, stirring often, until cool. 3. Beat the butter in the bowl of a heavy-duty standing mixer fitted with the paddle blade on medium-high speed until smooth, about 1 minute. On low speed, beat in the confectioners' sugar. Return the speed to medium-high and beat until light in colour and texture, about 2 minutes. Beat in the egg yolks, one at a time, scraping down the sides of the bowl. Beat in the chocolate and vanilla. 4. Beat the egg whites and granulated sugar in a large bowl with a handheld electric mixer on high speed just until they form soft, shiny peaks. Do not overbeat. Stir about one fourth of the beaten whites into the chocolate mixture to lighten it, then fold in the remaining whites, leaving a few visible wisps of whites. Sift half of the flour over the chocolate mixture, and fold in with a large balloon whisk or rubber spatula. Repeat with the remaining flour. 5. Spread evenly in the pan. Bake until a toothpick inserted in the center comes out clean, about 45 minutes. (The cake will dome in the center.) Cool on a wire rack for 10 minutes. Remove the sides of the pan, and invert the cake onto the rack. Remove the paper and re-invert on another rack to turn right side up. Cool completely. 6. To assemble: Using a long serrated knife, trim the top of the cake to make it level. Cut the cake horizontally into two equal layers. Place one cake layer on an 8-inch cardboard round. Brush the top of the cake layer with the apricot glaze. Place the second cake layer on top and brush again. Brush the top and sides of the cake with the remaining glaze. Transfer the cake to a wire rack placed over a jelly-roll pan lined with waxed paper. Let cool until the glaze is set. 7. Make the chocolate glaze (it must be freshly made and warm). Pour all of the warm chocolate glaze on top of the cake. Using a metal offset spatula, gently smooth the glaze over the cake, allowing it to run down the sides, being sure that the glaze completely coats the cake (patch any bare spots with the spatula and the icing that has dripped). Cool until the glaze is barely set, then transfer the cake to a serving plate. Refrigerate until the glaze is completely set, at least 1 hour. Remove the cake from the refrigerator about 1 hour before serving. 8. To serve, slice with a sharp knife dipped into hot water. Serve with a large dollop of whipped cream on the side.

Extra! Tip Quality ingredients will really make a difference in this cake. Valhrona chocolate is perfect because of its dark, almost bitter flavour. For the most authenticity, look for the Austrian brand D'Arbo apricot preserves and Austrian Stroh rum for the glaze. For the best results, be generous with the apricot glaze — don't miss a spot, and let plenty sink into the cake before you pour on the chocolate.

page 5: fig magazine - winter2012


“Apfelstrudel is one of Austria’s national dishes and a handwritten recipe dates from 1696 - don’t leave Vienna without trying this incredible creation.....”

Viennese Apfelstrudel (serves 8) For the dough: 250 g flour 125 ml water (warm) 1 tbsp oil 1 egg pinch of salt flour for dusting butter for resting oil for resting For the filling: 1.2 kg apples, preferably slightly sour 100 g caster sugar 100 g breadcrumbs, preferably brioche 150 g butter 1 tsp ground cinnamon juice of 1 lemon icing sugar for sprinkling Put the flour in a small plastic bowl, add the salt, oil and egg and combine. Gradually add warm water and knead, using your mixer or a food processor, until you have a smooth dough which doesn't stick to the bowl. You might not need all the water, the dough shouldn't be sticky. Form a ball and brush thinly with some oil. Leave to rest for half an hour. In the meantime, prepare the filling. Brown the breadcrumbs in a pan, without using any fat. Peel and quarter the apples, then cut into thin slices (ca. 2-3 mm). Marinate them with the sugar, lemon juice and cinnamon for about an hour. Spread an old cotton sheet on the table and sprinkle with flour evenly, lay the dough on top, sprinkle it with some flour and roll it out evenly using a rolling pin. Brush thinly with melted butter and leave to rest for a few minutes, covered with a cloth. Rub your hands with flour and, passing the dough over the back of your hands and wrists, stretch the dough (you'll have to work fast) until it becomes transparent. If the dough get to big to handle lay it on a table and let it hang over the sides so gravity can do it's work. Don't worry about the occasional hole, but make sure you don't get too many of them! Lay the dough on a sheet of baking paper, sprinkle with melted butter, the breadcrumb mix and the apples. Then cut off any thick ends, and, lifting the sheet in stages to successively fold the dough and filling over, create an even roll of about 10 cm width and 8 cm height. Brush with some melted butter. You can, at this point, cover the strudel up with some cling film and reserve until you're ready to bake it. Pre-heat the oven to 220 C and bake the strudel for ca. 25 minutes, until golden brown. Serve warm sprinkled with icing sugar. It's so succulent it doesn't need anything else. page 6: fig magazine - winter2012

new fig partners... new fig partners in the last six months! have you introduced yourselves??? july




A T Freight International

Noble Global Logistics



Starmarine OU

Orient Express Logistics LLC



Starmarine SIA

Velostrans SA



Starmarine UAB

Golden International Logistics Group



Eurabia Shipping & International Transport Ltd

Jet Services Ltd



Larcargo Ltda International Freight

Silk Route Shipping




Gilco International Freight Forwarders Ltd

estonia latvia

lithuania jordan colombia czech republic

bahrain greece kuwait malta

romania new zealand

fig admin has been busy on the recruitment trail with no less than 14 new fig partners recruited over the past 6 months. Please see above our latest ‘family’ members and drop them a line to say ‘hi ’ and ‘welcome’... page 7: fig magazine - winter2012


movers shakers..

bigger better... Our fig family continues to grow in both strength and global reach and we are now represented in almost 90 countries worldwide.

April 2012 - FIG UK opens new premises Grand opening attended by Secretary of State for Defence

Our target has always been to achieve ‘global’ coverage which we consider to be 100+ countries. More than 50% of our FIG partners now join our group through recommendation from another ‘existing’ member. We need your help to fill a few ‘key’ territories... GERMANY CANADA RUSSIA ISRAEL KENYA OMAN VENEZUELA PARAGUAY JAMAICA

Pictured (from left): Colin Christie & Bernard Lavery (Directors, Clover Shipping) with Rt.Hon. Phillip Hammond - UK Secretary for Defence

On April 27th The Clover Shipping Company opened their new and purpose-designed facility in Weybridge (close to Heathrow airport). The grand opening was attended by Rt Hon Phillip Hammond - UK Minister for Defence. As well as being a first-class logistics provider and one of the first AEO’s (Authorised Economic Operator) in the UK, Clover Shipping is an approved contractor to the UK government and is licensed to transport munitions.

June 2012 - FIG Cyprus moves to new offices Our old friend and colleague, George Loutsios MD at Bomar Navigation (FIG Cyprus) has moved offices. New address >> 8 Palmyrus Street Block A - Office 104 Limmasol, Cyprus

Can you recommend an exceptional forwarder in any of these countries?


The list of fig offices linked on the home page of our website is always up to date...

Contact details remain as before.

Remember... You can access and change your contact details through your FIG dashboard. Just login using username and password provided. Also add users, post notices, add a picture, download FIG logo etc. Lost your login details? Just ask Emily >> page 8: fig magazine - winter2012

RFS Dubai ships monster hydraulic unit from JEA to Argentina... FIG UAE On June10th this year, Reliance Freight Systems Dubai (FIG UAE) was chosen to ship a giant hydraulic unit and genset from JEA to Argentina. The highly trained Reliance team, well-experienced at handling this type of complex consignment, put their heads together and came up with a ‘tailor-made’ plan to move these ‘monsters’...

Total shipment weight 52,030.00kg

Before any transporting could take place, the Reliance team dismantled and divided the cargo into standardized, transportable sizes and packed it into 2 x 40’ OT + 1 x 20’ OT + 1 x 20’ DC. These were then shipped with Maersk Line to Argentina. Once again Reliance Freight Systems has successfully shown itself to be living up to it’s claim as ‘the one stop shop’ of total logistics solutions... Delegates at our FIG Annual Conference 2012 will have met Ashish Dean - Dy General Manager - Airfreight at Reliance Freight Systems (picture below right talking with FIG Hong Kong))

For sales enquiries at Reliance Freight Systems talk to... Remona or Ashish Dean

page 9: fig magazine - winter2012

Emily-Rosa delivers latest FIG ‘family’ member... Baby ‘Dougie’ Born 18 August 2012 - 8:40am - 10pounds 2oz Some members may not know that Emily-Rosa (our FIG Admin lady) is the daughter of our CEO, Chris Humphrey. Emily has recently given birth to ‘Dougie’ who (apparently) is delighted to join the FIG ‘family’. Emily has now returned to work part-time and Dougie has his own seat in the office...

Message from our CEO... Firstly may I thank you all for your good wishes on becoming a Grandfather - I am a lucky man! As I am starting to feel officially ‘old’, my thoughts have turned to my second ‘family’ figgroup and all our FIG Partners who have helped us grow over the past nine years. At some stage in the (not too distant) future I would like to enjoy some time with my (first) family before I become too old and decrepit! This is why we will consider at our next FIG Conference how figgroup moves forward ‘under new management’. There are many options including the possibility of our FIG Partners taking full ownership of their own freight network. As many of you will know, we have rejected previous offers to sell figgroup when approached, as I have always considered figgroup to be YOUR NETWORK. I am now keen for our FIG ‘family’ to decide the best way forward to continue with general growth and improvement of figgroup. I welcome any thoughts from our members over the coming months. I am delighted with progress over the past year and will take great pleasure in updating you all in March with the latest innovations and developments from FIG Admin. Meanwhile, enjoy your Christmas’ holidays and I wish you all a prosperous New Year!


From top - Proud Grandad, Chris Humphrey has a chat with Dougie (note Blackberry in top pocket - always working...). Mother & baby (exhausted). ‘Nona’ Dawn gives Dougie a de-brief while Dougie ‘flies the flag’ page 10: fig magazine - winter2012

account the new way to pay.... A revolution is taking place! For many years fig admin has been watching the global payments market and after years of research and consultation with leading international companies, we are delighted to introduce the fig/ BHFX account. The ONLY way to send and receive funds in any currency INSTANTLY! Instant payment is just the beginning. Exchange rates, fees and commissions are significantly lower than those offered by banks or other currency traders. We are delighted to report that many users are already delighted with savings made compared to previous payment methods. Opening a fig/BHFX account is completely FREE and can usually be completed within 7 days. Additionally this world-beating product FIG/BHFX is open to everyone - not just FIG Partners. Invite your clients and suppliers to open a free account and never have to wait for payment again...

For further details simply email page 11: fig magazine - winter2012

page 12: fig magazine - winter2012

FIG Magazine  

Winter 2012

FIG Magazine  

Winter 2012