Page 1

40999_FC_Medicare News Spring_06 Feb FIN

4/11/14 10:58 AM Page 1

NON-PROFIT ORG. US POSTAGE PAID BUFFALO, NY

480 CrossPoint Parkway Getzville, N.Y. 14068

PERMIT

2826

your

A NEWSLETTER EXCLUSIVELY FOR FIDELIS MEDICARE ADVANTAGE AND FIDELIS DUAL ADVANTAGE MEMBERS ISSUE 1 • SPRING 2014

New York State Catholic Health Plan Inc.

In this issue... • • • •

Eye Exams Protect Your Vision Should You Have a Bone Density Test? Improve Bladder Control and Stay Active Tips to Prevent Falls

Your Feedback Helps Us Serve You Your Safety at Home

Prevent falls with these tips: • Keep floor clear of clutter like shoes, clothes, and electrical cords; • Use throw rugs only on high-polished, slippery floors; • Use night lights between your bedroom and bathroom; • Place a rubber mat inside the bath tub or shower; • Install handrails on stairs and in the bathroom; • Wear low-heeled shoes with good support and rubber soles; • Wear shoes around the house as it is easier to trip with socks or bare feet; • Exercise to increase your balance and strength; • If you have a medical condition, use a cane or walker recommended by your doctor;

A Reminder to Complete Your Surveys The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is under way. If you received a CAHPS survey in the mail, please participate. Your feedback is important and helps us provide you with the best service possible. The survey is also an opportunity for you to assess things like how your doctor communicates with you, your prescription plan, and your access to the care and services you need. The survey was sent by our partner, Morpace, and is now under way. We value your honest responses and hope you will take a few moments to complete and return the survey.

patients to measure health outcomes for Medicare managed care members. The survey is conducted by the Centers for Medicare & Medicaid Services. The results are used to improve quality of health care services, program administration and accountability, and the health of Medicare managed care participants.

• Get your vision checked; and

The Health Outcomes Survey (HOS) Will Arrive Soon

Fidelis Care does not receive detailed information about which members receive or complete the survey. We receive only a summary of results.

• Avoid alcohol.

If you are selected to participate in the HOS, a presurvey letter will arrive in April. This is a nationwide survey that is the first to use information reported by

If you have any questions about either the CAHPS or HOS surveys, please call Member Services at 1-800-247-1447.

• Keep your home well lit;

These simple tips can keep you safe at home.


40999_FC_Medicare News Spring_06 Feb FIN

4/11/14 10:58 AM Page 3

Eye Exams Protect Your Vision It's important to have your eyesight checked each year, even if you do not notice any problems with your vision. A regular eye exam can detect signs of glaucoma, a serious eye condition that can cause you to go blind.

Are older than 60; Have a family history of glaucoma; Are African American or Hispanic; Are farsighted or nearsighted; Do not have regular eye exams; Have had an eye injury in the past; or Have diabetes, heart disease or high blood pressure. • • • • • • •

The most common types of glaucoma either have no symptoms, or reduce vision so gradually most people do not notice.

If you have one of these risk factors, ask your doctor how often you should have an eye exam.

Glaucoma can be prevented or treated if found in the early stages.

Fidelis Care Medicare or Dual Advantage plans include coverage for a glaucoma eye exam once a year after age 65.

Risk Factors You have a higher risk for glaucoma if you:

Colorectal Cancer: Reduce Your Risk As we age, our chance of colorectal cancer (colon cancer) increases. Colon cancer screenings should begin at age 50, or earlier if you have a primary relative (parent, sibling, or child) who has had colon cancer. Take these steps to reduce your risk: Talk to your doctor about screening tests. These tests save lives by finding growths on the colon (polyps) that might turn into cancer, or by detecting cancer early, so that treatment can be more effective. Eat a variety of fruits, vegetables, and whole grains. These foods contain vitamins, minerals, fiber, and antioxidants, which may play a role in cancer prevention. Drink alcohol in moderation, or not at all. If you choose to drink alcohol, limit the amount.

Should You Have a Bone Density Test?

Diabetes and Cholesterol Control

To find out if you have osteoporosis, you need a bone density test. Osteoporosis is a common bone disease that affects older men and women, but is more common in women. It makes bones brittle, and easy to break.

If you have diabetes, you may not realize that cardiovascular disease, heart attack, and stroke are the greatest diabetes-related threats to your health.

According to the National Osteoporosis Foundation, these individuals should consider getting tested: • All postmenopausal women below age 65 who have risk factors for osteoporosis; • All women age 65 and older; • Women with medical conditions associated with osteoporosis. Your doctor can tell you if you have a medical condition or are taking a medication that can increase your risk of osteoporosis; • Men age 70 or older; and • Men ages 50-69 with risk factors for osteoporosis. What are Your Risk Factors? Risk factors of osteoporosis include your age, family history of osteoporosis, ethnicity, personal history of broken bones, alcohol use, and cigarette smoking.

Osteoporosis cannot be reversed, but it can be prevented or treated. Schedule a bone density test with your doctor and learn more about how to protect your bone health. Fidelis Care covers a bone density test for a $0 copay.

Lowering blood pressure and cholesterol levels are just as important as good blood glucose levels, as they can delay or prevent cardiovascular disease. Lower Blood Pressure Some of the same things you do to maintain healthy blood sugar levels also help lower your blood pressure. These include exercise, weight control and limiting sodium in your diet. Your doctor may also recommend you take a blood pressure medication. Control Cholesterol You can reduce your cholesterol by eating less saturated fat. Saturated fat is high in foods like red meat, dairy products, and processed food. Dietary changes may not be enough to lower your cholesterol, and your doctor may prescribe a medication to help keep bad cholesterol in check. If you have diabetes, have your blood pressure and cholesterol checked regularly, and talk to your doctor about the best ways for you to maintain a healthy blood pressure and cholesterol level.

Incontinence: Improve Control and Stay Active Warm weather is around the corner, and being active and social is an important part of staying healthy. Don’t let bladder control issues keep you from being around others, or doing things that you enjoy.

Stop smoking. Talk to your doctor about the best way for you to quit. Be active several times a week. If you've been inactive, start with brief active periods, and build gradually. Talk to your doctor before starting any exercise program. Maintain a healthy weight. If you need to lose weight, ask your doctor about healthy ways to achieve your goal. Lose weight slowly by increasing the amount of exercise you get and reducing the number of calories you eat.

2

Tell your doctor about any changes in your family history that may increase your risk of colon cancer. Be sure to schedule your next colon cancer screening.

To help increase bladder control you can: Manage fluid intake: Staying hydrated is important, but you may be drinking too much. Keep track of how much you drink in one day. The daily recommendation for adults is 8 glasses of fluids. Keep in mind that water is also in many of the foods you eat. Reduce caffeine: Coffee, tea, and soda may taste great, but the caffeine in these drinks can flush fluids out of your system, and increase trips to the bathroom. Exercises: Your doctor may recommend simple exercises that anyone can do to help strengthen pelvic muscles and improve bladder control. Check your medications: Some prescription drugs or over-the-counter medications can make an overactive bladder worse. Have your doctor or pharmacist check the medicines you take to see if they are contributing to your symptoms.

3


40999_FC_Medicare News Spring_06 Feb FIN

4/11/14 10:58 AM Page 3

Eye Exams Protect Your Vision It's important to have your eyesight checked each year, even if you do not notice any problems with your vision. A regular eye exam can detect signs of glaucoma, a serious eye condition that can cause you to go blind.

Are older than 60; Have a family history of glaucoma; Are African American or Hispanic; Are farsighted or nearsighted; Do not have regular eye exams; Have had an eye injury in the past; or Have diabetes, heart disease or high blood pressure. • • • • • • •

The most common types of glaucoma either have no symptoms, or reduce vision so gradually most people do not notice.

If you have one of these risk factors, ask your doctor how often you should have an eye exam.

Glaucoma can be prevented or treated if found in the early stages.

Fidelis Care Medicare or Dual Advantage plans include coverage for a glaucoma eye exam once a year after age 65.

Risk Factors You have a higher risk for glaucoma if you:

Colorectal Cancer: Reduce Your Risk As we age, our chance of colorectal cancer (colon cancer) increases. Colon cancer screenings should begin at age 50, or earlier if you have a primary relative (parent, sibling, or child) who has had colon cancer. Take these steps to reduce your risk: Talk to your doctor about screening tests. These tests save lives by finding growths on the colon (polyps) that might turn into cancer, or by detecting cancer early, so that treatment can be more effective. Eat a variety of fruits, vegetables, and whole grains. These foods contain vitamins, minerals, fiber, and antioxidants, which may play a role in cancer prevention. Drink alcohol in moderation, or not at all. If you choose to drink alcohol, limit the amount.

Should You Have a Bone Density Test?

Diabetes and Cholesterol Control

To find out if you have osteoporosis, you need a bone density test. Osteoporosis is a common bone disease that affects older men and women, but is more common in women. It makes bones brittle, and easy to break.

If you have diabetes, you may not realize that cardiovascular disease, heart attack, and stroke are the greatest diabetes-related threats to your health.

According to the National Osteoporosis Foundation, these individuals should consider getting tested: • All postmenopausal women below age 65 who have risk factors for osteoporosis; • All women age 65 and older; • Women with medical conditions associated with osteoporosis. Your doctor can tell you if you have a medical condition or are taking a medication that can increase your risk of osteoporosis; • Men age 70 or older; and • Men ages 50-69 with risk factors for osteoporosis. What are Your Risk Factors? Risk factors of osteoporosis include your age, family history of osteoporosis, ethnicity, personal history of broken bones, alcohol use, and cigarette smoking.

Osteoporosis cannot be reversed, but it can be prevented or treated. Schedule a bone density test with your doctor and learn more about how to protect your bone health. Fidelis Care covers a bone density test for a $0 copay.

Lowering blood pressure and cholesterol levels are just as important as good blood glucose levels, as they can delay or prevent cardiovascular disease. Lower Blood Pressure Some of the same things you do to maintain healthy blood sugar levels also help lower your blood pressure. These include exercise, weight control and limiting sodium in your diet. Your doctor may also recommend you take a blood pressure medication. Control Cholesterol You can reduce your cholesterol by eating less saturated fat. Saturated fat is high in foods like red meat, dairy products, and processed food. Dietary changes may not be enough to lower your cholesterol, and your doctor may prescribe a medication to help keep bad cholesterol in check. If you have diabetes, have your blood pressure and cholesterol checked regularly, and talk to your doctor about the best ways for you to maintain a healthy blood pressure and cholesterol level.

Incontinence: Improve Control and Stay Active Warm weather is around the corner, and being active and social is an important part of staying healthy. Don’t let bladder control issues keep you from being around others, or doing things that you enjoy.

Stop smoking. Talk to your doctor about the best way for you to quit. Be active several times a week. If you've been inactive, start with brief active periods, and build gradually. Talk to your doctor before starting any exercise program. Maintain a healthy weight. If you need to lose weight, ask your doctor about healthy ways to achieve your goal. Lose weight slowly by increasing the amount of exercise you get and reducing the number of calories you eat.

2

Tell your doctor about any changes in your family history that may increase your risk of colon cancer. Be sure to schedule your next colon cancer screening.

To help increase bladder control you can: Manage fluid intake: Staying hydrated is important, but you may be drinking too much. Keep track of how much you drink in one day. The daily recommendation for adults is 8 glasses of fluids. Keep in mind that water is also in many of the foods you eat. Reduce caffeine: Coffee, tea, and soda may taste great, but the caffeine in these drinks can flush fluids out of your system, and increase trips to the bathroom. Exercises: Your doctor may recommend simple exercises that anyone can do to help strengthen pelvic muscles and improve bladder control. Check your medications: Some prescription drugs or over-the-counter medications can make an overactive bladder worse. Have your doctor or pharmacist check the medicines you take to see if they are contributing to your symptoms.

3


40999_FC_Medicare News Spring_06 Feb FIN

4/11/14 10:58 AM Page 1

NON-PROFIT ORG. US POSTAGE PAID BUFFALO, NY

480 CrossPoint Parkway Getzville, N.Y. 14068

PERMIT

2826

your

A NEWSLETTER EXCLUSIVELY FOR FIDELIS MEDICARE ADVANTAGE AND FIDELIS DUAL ADVANTAGE MEMBERS ISSUE 1 • SPRING 2014

New York State Catholic Health Plan Inc.

In this issue... • • • •

Eye Exams Protect Your Vision Should You Have a Bone Density Test? Improve Bladder Control and Stay Active Tips to Prevent Falls

Your Feedback Helps Us Serve You Your Safety at Home

Prevent falls with these tips: • Keep floor clear of clutter like shoes, clothes, and electrical cords; • Use throw rugs only on high-polished, slippery floors; • Use night lights between your bedroom and bathroom; • Place a rubber mat inside the bath tub or shower; • Install handrails on stairs and in the bathroom; • Wear low-heeled shoes with good support and rubber soles; • Wear shoes around the house as it is easier to trip with socks or bare feet; • Exercise to increase your balance and strength; • If you have a medical condition, use a cane or walker recommended by your doctor;

A Reminder to Complete Your Surveys The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is under way. If you received a CAHPS survey in the mail, please participate. Your feedback is important and helps us provide you with the best service possible. The survey is also an opportunity for you to assess things like how your doctor communicates with you, your prescription plan, and your access to the care and services you need. The survey was sent by our partner, Morpace, and is now under way. We value your honest responses and hope you will take a few moments to complete and return the survey.

patients to measure health outcomes for Medicare managed care members. The survey is conducted by the Centers for Medicare & Medicaid Services. The results are used to improve quality of health care services, program administration and accountability, and the health of Medicare managed care participants.

• Get your vision checked; and

The Health Outcomes Survey (HOS) Will Arrive Soon

Fidelis Care does not receive detailed information about which members receive or complete the survey. We receive only a summary of results.

• Avoid alcohol.

If you are selected to participate in the HOS, a presurvey letter will arrive in April. This is a nationwide survey that is the first to use information reported by

If you have any questions about either the CAHPS or HOS surveys, please call Member Services at 1-800-247-1447.

• Keep your home well lit;

These simple tips can keep you safe at home.

Your Advantage - Spring 2014  

The Spring 2014 issue of Your Advantage, the official Fidelis Care Medicare Advantage member newsletter

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