For every $100 of your rates, Council delivers a range of services...
Direct debit Have you considered direct debit?
Roads & Drainage
Direct debit is a way to pay your rates automatically from your nominated bank account, so you don’t have to worry.
How do I set it up?
Library & Cultural Facilities
Log on to Council’s website www.frasercoast.qld.gov.au and click on the ‘Rates Direct Debit’ button on the home page.
Economic Development & Major Projects
Customer Service & Communications
Health & Compliance
Will the payments always be on the same date?
You will have four options - payments taken out of your bank account - weekly, fortnightly, monthly or full payment.
What if I need to change my Direct Debit arrangements?
Design & Infrastructure Planning
If you need to change the amount, payment options or your bank details, please call or complete another form and send it to us.
Alternatively, the option to change your details can be found at the bottom of rates notices.
DID YOU KNOW?
Council has 9,000 street lights which costs $2.43m or $6.04 per $100 of your rates. Our total electricity bill is $4.2m. There are 43 mowers to maintain the 598ha of parks and gardens. It costs between $500,000 and $1m to replace 1km of road; depending on the level of associated services such as kerb and channelling and footpaths.
Alternatively, you can visit one of our Customer Services Centres.
Will I still receive a discount? Ratepayers are only eligible for rates discounts if full payment is received by the designed due date, even if you pay by direct debit. You can contact Council to top up your payments to ensure the full amount is paid.
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1300 79 49 29
LET’S COMPARE APPLES WITH APPLES
828 people per km2
Fraser Coast 7,117km2
Rates & charges
The region has 817kms of unsealed roads – which is equivalent to driving from Hervey Bay to Taree in NSW.
The region has a 3,060km road network – that is equivalent to driving along the coast from Hervey Bay through Sydney, Melbourne and Adelaide to Port Augusta.
DID YOU KNOW?
13 people per km2
Compared to other Council’s our services are similar, our costs are similar but we have less people to pay for them.
162 people per km2
The larger and more dispersed the area the more demand for infrastructure and services with less people to pay for them.
Fraser Coast 49,687
The smaller the rate base the more you pay for services and infrastructure.