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Annual Report 2013 With Financial Report_Layout 1 29/5/2013 10:24 AM Page 1

Highlights of 2011/2012

Annual Report 2013


Annual Report 2013 With Financial Report_Layout 1 29/5/2013 10:24 AM Page 1

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Message from the President and the Executive Director

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Highlights of 2012/2013

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Who’s who at the French Chamber

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Membership Profile in 2012/2013

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Committees’ Activities Aerospace & Defence Committee Asia Committee Banking & Finance Committee Business Women Network CEO Series Energy/Infrastructure Committee Entrepreneurs Committee French Gourmet Committee Human Resources Committee ICT Committee Legal & Tax Committee Luxury & Premium Retail Committee Marketing & Communication Committee R&D Committee Sourcing & Supply Chain Committee Sustainability Committee

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FCCS Events Highlights

32

Publications & Communication

36

Business Support Activities and Services

40

HR Services

42

External Relations

44

Financial Report

FCCS Annual General Report

Contents

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FCCS Annual General Report

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Message from the President

“A bridge between Asia and Europe”: this is how French Prime Minister defined the City-State during his visit to Singapore in October 2012; he also described Singapore as a model of dynamism and openness; as a matter of fact, the final negotiations for a Free Trade Agreement between the EU and Singapore were completed on 16 December 2012. The EU and Singapore envisage initialing the draft agreement during the course of this year.

Mr Pierre Verdière, President of the French Chamber of Commerce in Singapore

For these reasons, and many others, a growing number of MNCs and SMEs choose to establish regional operations, and to invest significantly, in Singapore. For example, L’Oréal opened its brand new R&D Centre in Singapore last December. After Singapore’s economic growth slowed down to 1.3% in 2012, 2013 is looking brighter and economists from the private sector predict a growth of 2.8% this year. The French Chamber of Commerce too has grown significantly to represent a business platform of 519 members – a 12% increase compared to 2011-2012.

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- Our Business Support has significantly increased its activity, helping 29 French SMEs establishing a company in Singapore. - Our revamped offices opened in September, allowing us to accommodate more newly set up SMEs in a spacious Business Centre. - On the Business Club side, we now have 16 Committees, including an Aerospace & Defence Committee and a Sourcing & Supply Chain Committee, fully in line with the activities of our member companies, providing opportunities for our members to stay informed and to reinforce business links. - Our recruitment service has been particularly active, helping companies to recruit 64 candidates in 2012. I take this opportunity to warmly thank our members for active involvement, our board members and permanent team for their hard work and great achievements. The year ahead will certainly show the continuation of this trend and our Chamber will continue its efforts to always serve you best.


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The FCCS is currently going through a great period of growth and development, which is mirroring Singapore’s extremely vibrant business environment. At the heart of Asia Pacific growth, the globally connected and multi-cultural City-State has become for many French companies, whether large corporations or SMEs, the perfect gateway to Asia. Our membership base has reached a record level of 519 company members and is a testimony of this dynamism. The year 2012 marked an important milestone in the development of our Chamber. With a constant growth in activities and services, the FCCS team needed to expand to better serve its members. We seized the opportunity to increase our office space, and decided to renovate our premises entirely, so as to better reflect the image and dynamism of our Chamber. Perfectly located on Orchard Road, benefiting from a brand new look and a modern, bright, but cosy atmosphere, our revamped office enables us to welcome more guests at our numerous committee meetings. Our enhanced Business Centre offers a perfect temporary and flexible solution for French

FCCS Annual General Report

Message from the Director

Companies setting up in Singapore. But this was not the only achievement of the year of course! With 16 active committees and 133 successful events organised – among which a magnificent Gala Dinner “La Piste aux Etoiles” – our Business Club proved once again the growing interest of our members for our activities. Our numerous publications also played an active role in promoting and highlighting our members’ dynamism in Singapore. Our Business Support Department achieved great results too, with 30 companies incorporated and numerous business missions conducted. They worked hand in hand with our HR Services department, which support newly set up companies in recruiting the right candidates to fulfill their job offers. This service was also much appreciated by our member companies, which actively participated to our training sessions.

Mrs Carine Lespayandel, Executive Director of the French Chamber of Commerce in Singapore

You will find in this report a summary of the highlights of the year. Numerous exciting projects lie ahead of us, so stay connected and on behalf of all the team, a big thank you for your fantastic support!! 3


FCCS Annual General Report

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Highlights of 2012/2013 The French Marché Brand New FCCS Office

A week of promotion of the French Gastronomy in Singapore

Reflects the dynamism of the French business community in Singapore!

Engaging our Members in Sustainability A Successful Third Edition of the Working Together Forum 67 participating companies. More than 350 business-to-business meetings. 4

10 additional companies signed the FCCS Sustainability Charter this year. A total of 42 signatories!


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A Successful Business Centre

FCCS Annual General Report

Highlights of 2012/2013 30 companies already hosted in our Business Centre!

A prestigious Gala Dinner “La Piste aux Étoiles” More than 550 most eminent Singaporean and French guests. With Chef Jean-Louis Nomicos and Guests of Honour Mr Lee Yi Shyan, Senior Minister of State, Trade and Finance, and HE Mr Olivier Caron, Ambassador of France to Singapore.

Launch of New Committees Talks with Prestigious Speakers Mrs Gaëlle Olivier, CEO Asia General Insurance, AXA Asia; Professor Bernard Ramanantsoa, Dean of HEC Paris; Mrs Hélène Auriol, Managing Director, Microsoft Singapore...

Aerospace & Defence Sourcing & Supply Chain

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FCCS Annual General Report

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Facts & Figures The French Chamber Facts & Figures • 519 company and individual members • 17 permanent staff • 16 committees • 133 events organised with more than 4750 participants • 30 companies set ups • 53 companies exhibiting under French Pavilions • 39 days of business missions for 22 companies • 30 companies already hosted in our Business Centre • 121 job offers received in the whole year 2012 • 64 direct placements by our Recruitment Department An Annual Training Programme A comprehensive catalogue of 27 training modules suitable to all levels of your organisation and for its various departments.

New Additional Committees • Aerospace & Defence. • Sourcing & Supply Chain.

FCCS Privilege Card A Privilege Programme strictly dedicated to our members giving access to a full range of exclusive benefits.

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FCCS Annual General Report

Patron Members

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FCCS Annual General Report

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Who’s Who at the FCCS President & Executive Committee

President

Pierre VERDIÈRE Hermès SEA

8

Vice President

Vice President

Vice President

Jean-Marc DEROMEDI

Pierre FINAS

Bertrand STOLTZ

Aprim Interior Design

Crédit Agricole CIB

STMicroelectronics AP

General Secretary

Treasurer

Pierre VEYRES

Jean-Marc AGABRIEL

BNP Paribas

Vallourec & Mannesmann Tubes Asia Pacific


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Board Members

FCCS Annual General Report

Who’s Who at the FCCS Jean-Marc AGABRIEL (Vallourec & Mannesmann Tubes/ Seamless Tubes Asia Pacific) Julien BOMPARD (Gourmet Shop Online) Mathilde BROUSTAU (CVML) Philippe DALLÉE (Credit Industriel et Commercial) Christophe DELAIRE (Essilor Amera) Jean-Marc DEROMEDI (Aprim Interior Design) Christine ETCHEPARRE (Technip Singapore) Pierre FINAS (Credit Agricole CIB) Olivier GROMETTO (Open D Asia) Yves LAFORGUE (SDV Asia Pacific Corporate) Alain MAHILLON (Hilton Singapore) Chloé MARCHAND (Air France) Manuel OLIVIER (Total Oil Asia-Pacific) Catherine RIDELLER (Orbenoe) Bertrand STOLTZ (STMicroelectronics Asia Pacific) Hélène TOURY (Veolia Water Solutions & Technologies) Pierre-Franck VALENTIN (Solvay / Rhodia APAC) Pierre VERDIÈRE (Hermès SEA) Pierre VEYRES (BNP Paribas) Philippe WIND (McKinsey & Company Singapore)

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FCCS Annual General Report

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Who’s Who at the FCCS Our 16 Business Oriented Committees Aerospace & Defence Committee

ICT Committee

Co-Presidents: Mr François DANG (Safran Singapore); Mr Christophe HUMPHRY (Thales); Mr Martin ROBILLARD (Astrium)

President: Mr Jean GAREZ (Plugged-In Asia) Vice-President: Mr Tanguy FOURNIER LE RAY (Palo IT Singapore)

Asia Committee

Legal & Tax Committee

Co-Presidents: Mr Jean-Marc AGABRIEL (Vallourec & Mannesmann Tubes AP); Mr Philippe TAVERNE (CVML); Mr Pierre-Frank VALENTIN (Solvay / Rhodia APAC)

Co-Presidents: Ms Ingrid COINQUET (Commercial Intelligence SE Asia); Mrs Catherine FERRY-COTTET (Thales Asia Holding)

Banking & Finance Committee

Luxury & Premium Retail Committee

Co-Presidents: Mr Bertrand STOLTZ (STMicroelectronics); Mr Fabien CONDERANNE (Coface Services); Mr Franck PASSILLIER (Crédit Agricole CIB); Mr Ludovic SICHERE (KPMG)

President: Mr Pierre VERDIÈRE (Hermès SEA) Vice-Presidents: Mr Michel BEAUGIER (M2 Management); Mr Olivier GROMETTO (Open D Asia); Mrs Emmy TELLIER (Christofle SEA)

Business Women Network Co-Presidents: Ms Sylvie LOUISFERT (Société Générale CIB); Mrs Chloé MARCHAND (Air France KLM)

Energy/Infrastructure Committee Co-Presidents: Mr Manuel OLIVIER (Total Oil Asia-Pacific); Mr Philippe WIND (McKinsey & Company Singapore); Mr Hugo VIRAG-LAPPAS (Stormharbour Securities - Singapore)

President: Ms Emilie TISSERAND (Mediakeys Singapore) Vice-President: Ms Hélène TOURY (Veolia Water Solutions & Technologies)

R&D Committee

Entrepreneurs Committee

Co-President: Mr Laurent CLEMENT (Danone Baby Nutrition), Dr Daniel RACOCEANU (CNRS - IPAL); Mr Laurent FABRY (Digital Content Technologies)

Co-Presidents: Ms Valérie BONIN (Alpana Advisory Services); Mr Sébastien GUILLAUD (Hera Capital)

Sourcing & Supply Chain Committee

French Gourmet Committee

Co-President: Mr Cyrille DESBAZEILLE (Danone Baby Nutrition), Mrs Anne-Gaëlle GONET (Clarins)

Co-Presidents: Mr Julien BOMPARD (Gourmet Shop Online); Mr Gabriel DE BALASY (L’Angelus); Mr Philippe VO (Classic Fine Foods)

Human Resources Committee Co-Presidents: Ms Cécile DIVERSY (Danone); Mr Alexandre GENTOT (Gemalto); Ms Caroline SIRIEIX (Air France) 10

Marketing & Communication Committee

Sustainability Committee Co-Presidents: Mrs Joëlle BROHIER-MEUTER (Anakout); Ms Hélène TOURY (Veolia Water Solutions & Technologies)

CEO Series


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Permanent Staff

Executive Director Carine LESPAYANDEL

Head of Business Support

Business Support

Business Support

Business Support

Catherine VAN RAEMDONCK

Caroline RENOU

Héloïse DE MENTHIÈRE

Sylvie BERNE

Head of Business Club

FCCS Annual General Report

Who’s who at the FCCS

Business Support Administration Philomena WAUNG

Member Membership & Events Events & Committees Relationship Manager Mélodie FOURQUET Marie-Charlotte MACAUD

Marketing & Communication

Valérie GAUME

Anne-Sophie FOSTER

Head of Recruitment & HR

Recruitment & HR

Admin & Accounts

Reception & Admin

IT Support

Anaïs ROBERT

Debbie MONTEIRO

Sadhna AYOOB

Eric DESMARS

Publications & Design Florence BARET

Nicolas AVRIL

Alice LANTERI

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FCCS Annual General Report

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Membership Profile in 2012/2013 A Growing and Dynamic Business Platform • 519 company and individual members • +12% vs previous year • All nationalities: French, Singaporean, others • All sizes of companies: MNCs, SMEs & Entrepreneurs

Our platform of members has been growing constantly since 2003. With 519 members in 2013, it represents a progression of +224% in 10 years! Jun 2003

232

Jun 2004

235

Jun 2005

234

Jun 2006

255

Jun 2007

273

Jun 2008

298

Jun 2009

315

Jun 2010

360

Jun 2011

412

Jun 2012

463

Jun 2013

12

519

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

New members

46

30

32

48

53

57

63

90

102

102

114

Cancellation

40

27

33

27

35

32

46

45

50

51

58

Total members

232

235

234

255

273

298

315

360

412

463

519

Index progression

100

101

101

110

118

130

136

155

178

200

224


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Membership Categories

Sector of Activity

The structure of our membership 2013 is the following: - 32 Patron members. - 266 Corporate companies. - 109 Entrepreneur companies. - 61 Associate companies. - 51 Individual members.

The French Chamber’s members’ sectors of activity are representative of the Singapore economy leading sectors.

3% Services 4% BTP / Environment / Transportation Electronics / IT

5% 8%

6%

FCCS Annual General Report

Membership Profile in 2012/2013

38%

10%

F&B / Catering / Hospitality Corporate companies

12%

Consumer Goods

Entrepreneur companies

12% 51%

Biomedical

Associate companies Individual members Patron members

15% 15%

Energy / Chemicals / Mechanical Industries Others Sectors

21%

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FCCS Annual General Report

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Committee’s Activities Highlights Aerospace & Defence Committee - NEW! Co-Presidents Mr François DANG (Safran Singapore) Mr Christophe HUMPHRY (Thales) Mr Martin ROBILLARD (Astrium)

Overview of the Aeronautics, Space, Defence & Security Industries in Singapore 30 January 2013 With Yi-Hsen Gian, Director for the Office of Space Technology and Industry, EDB; and Kok Kiang Lim, Executive Director for Transport Engineering, EDB

Aerospace & Defence Networking Event 19 February 2013

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Asia Committee Co-Presidents Mr Jean-Marc AGABRIEL (Vallourec & Mannesmann Tubes AP) Mr Philippe TAVERNE (CVML) Mr Pierre-Frank VALENTIN (Solvay / Rhodia APAC)

FCCS Annual General Report

Committee’s Activities Highlights

Doing Business in Philippines 1 November 2012

Doing Business in Myanmar 11 December 2012 With Mr Dominique Causse, Economic Counsellor, French Embassy in Rangoon; Mr Gabriel Aw, VP of Investment Promotion and Marketing at Singbridge International; Mr Arnaud Lamagnere, General Counsel - East Asia, Schneider Electric 7 March 2013

Sharing Experience on Doing Business in Myanmar

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FCCS Annual General Report

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Committee’s Activities Highlights Banking & Finance Committee Co-Presidents Mr Bertrand STOLTZ (STMicroelectronics) Mr Fabien CONDERANNE (Coface Services) Mr Franck PASSILLIER (Crédit Agricole CIB) Mr Ludovic SICHERE (KPMG)

2013 Trends in Asia: Economic, Financial & Political Mid-Year Outlook

9 November 2012 With Mr Manu Bhaskaran, Adjunct Senior Research Fellow at the Institute of Policy Studies and Mr Hubert Testard, Minister Counsellor for economic and financial affairs, Embassy of France in Singapore.

10 July 2012

Doing Business in Indonesia 18 February 2013

Singapore Budget Briefing 2013 1 March 2013

Les non-résidents et la nouvelle fiscalité française du patrimoine 11 April 2013

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Business Women Network Co-Presidents Ms Sylvie LOUISFERT (Société Générale CIB) Mrs Chloé MARCHAND (Air France KLM)

FCCS Annual General Report

Committee’s Activities Highlights

Business Women Network Committee Meeting 18 March 2013 With Mrs Hélène Auriol, Managing Director, Microsoft Singapore

Growing Women Talents: Some Asian Speaking as a Leader Perspectives 15 January 2013

11 April 2013

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FCCS Annual General Report

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Committee’s Activities Highlights CEO Series Strategy of Orange Business Services in Asia Pacific 30 November 2012 With Mrs Yee-May Leong, Senior Vice President, Asia Pacific, Orange Business Services

Strategy of AXA Asia 5 April 2013 With Mrs Gaëlle Olivier, CEO Asia General Insurance, AXA

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Energy/Infrastructure Committee Co-Presidents Mr Manuel OLIVIER (Total Oil Asia-Pacific) Mr Philippe WIND (McKinsey & Company Singapore) Mr Hugo VIRAG-LAPPAS (Stormharbour Securities - Singapore)

Power Generation Market in Southeast Asia

FCCS Annual General Report

Committee’s Activities Highlights

Opportunities of the Unconventional Gas in Asia: Industrial & Market Challenges

16 November 2012 With Mr Wouter Van Wersch, Country President, Singapore, Alstom Power, Vice President, Asia Pacific, Alstom and Mr Mark T. Morey, Director of Fuel Intelligence and Director of Asia-Pacific Marketing, ALSTOM Power Singapore 4 June 2013 With a panel of speakers from Total E&P, Hampson-Russell CGG Software & Services, Schlumberger, Vallourec Group, Veolia Water Solutions & Technologies Asia Industrial

Presentation of the SportsHub Project 11 January 2013

The New SLNG Terminal Activities & Overview of the Energy Landscape in Singapore and in Asia 14 December 2012 With Mr Neil McGregor, Chief Executive Officer of Singapore LNG Corporation 19


FCCS Annual General Report

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Committee’s Activities Highlights Entrepreneurs Committee Co-Presidents Ms Valérie BONIN (Alpana Advisory Services) Mr Sébastien GUILLAUD (Hera Capital)

Entrepreneur Spotlights Interviews of French Entrepreneurs in Singapore

Entrepreneurs / SME Inter-Chamber Networking Night 13 September 2012 With the American Chamber of Commerce and British Chamber of Commerce

Nurturing High-Tech Startups in Singapore 7 December 2012 With Mr Leslie Loh, Managing Director, Red Dot Ventures and Mr Sébastien Guillaud, Managing Director, Hera Capital

Casual Talk: Experience Sharing on How to Promote Your Company with Social Media 30 January 2013

20


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French Gourmet Committee Co-Presidents Mr Julien BOMPARD (French Gourmet Online) Mr Gabriel DE BALASY (L’Angelus) Mr Philippe VO (Classic Fine Foods)

French Marché

La Paulée de Singapour

19-25 November 2012 A week of French “Art of Living”, Culture and Gastronomy

2 December 2012 300 guests for a delicious afternoon with a Burgundy taste

FCCS Annual General Report

Committee’s Activities Highlights

Monthly Luncheons Bistro du Vin; Au Jardin; Au Petit Salut; Il Cielo; Le Petit Navire; Omelimelo

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FCCS Annual General Report

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Committee’s Activities Highlights Human Resources Committee Co-Presidents Ms Cécile DIVERSY (Danone) Mr Alexandre GENTOT (Gemalto) Ms Caroline SIRIEIX (Air France)

Large and Complex Projects in Asia-Pacific 21 February 2013

How to Integrate Our Values, Emotions, Imagination and Intuition Into Our Decision Making 11 March 2013

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How to Motivate and Retain Your Best People 2 April 2013 With Ms Carine Rolland, Director of Talent Acquisition & Development Asia, Adecco Group, Ms Annie Lim - Director of Talent Management (Asia) at Pall Corporation and Ms Caroline Buhagiar, Regional Learning and Development Director and Campus Head, AXA


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ICT Committee President Mr Jean GAREZ (Plugged-In Asia) Vice-President Mr Tanguy FOURNIER LE RAY (Palo IT Singapore)

Breakfast Talk on Cloud Computing

FCCS Annual General Report

Committee’s Activities Highlights

ICT Inter-Chamber Networking Night

28 August 2012 31 May 2013 With the American Chamber of Commerce Speakers from Amazon Web Services; Akamai Technologies; aSpecial Media; and British Chamber of Commerce Trend Micro

Half-day Seminar on Agile Development 4 October 2012 With a panel of speakers from Inspearit, Essilor, Gemalto, Crédit Agricole CIB

Big Data: the Dawn of a New Era 3 April 2013 With André Cichowlas, Corporate VP and Technology Development & Integration practice leader, Capgemini

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FCCS Annual General Report

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Committee’s Activities Highlights Legal & Tax Committee Co-Presidents Ms Ingrid COINQUET (Commercial Intelligence SE Asia) Ms Catherine FERRY-COTTET (Thales Asia Holding)

France/Singapore Tax Treaty: Recent and Coming Changes 21 November 2012

Legal & Finance Networking Event 20 February 2013

Latest Trends in Corruption Risks in Asia 16 April 2013

Employment Laws in Singapore- Recent Changes 13 May 2013 With Ms Kala Anandarajah, Head of Competition & Antitrust at Rajah&Tann 24


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Luxury & Premium Committee President Mr Pierre VERDIÈRE (Hermès SEA)

Singapore as a Shopping Destination: Trends and Opportunities 28 September 2012 With Ms Ariel Lee, Manager, Lifestyle, SPRING Singapore: Ms Chan Jing Li, Manager, Retail, Singapore Tourism Board and Mr Manelik Sfez, Vice President, Partner & Corporate Marketing, Global Blue

FCCS Annual General Report

Committee’s Activities Highlights Vice-Presidents Mr Michel BEAUGIER (M2 Management) Mr Olivier GROMETTO (Open D Asia) Mrs Emmy TELLIER (Christofle SEA)

Travel Retail: A New Dimension for Luxury Brands 15 May 2013 With Mr Alain Maingreaud, Managing Director, TFWA; and Mr Emmanuel Bastide, CEO, JCDecaux Asia

Retail Innovation 27 March 2013

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FCCS Annual General Report

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Committee’s Activities Highlights Marketing & Communication Committee President Ms Emilie TISSERAND (Mediakeys Singapore) Vice-President Ms Hélène TOURY (Veolia Water Solutions & Technologies)

Work with Social Media & Make It Work for You! Hot Tips & Best Practices to Boost Your Digital Strategy

11 April 2013 With Mr Siddharth Surana, Digital Director, Havas Media Singapore and Mr Olivier Legrand, Senior Director Marketing Solutions, Asia Pacific and Japan, LinkedIn

28 November 2012

Asia, Real Eldorado for Fragrance Business? 24 October 2012

The Media Landscape in Singapore: an Evolving Environment 15 January 2013 With Guillaume Sachet, Head Strategic Planning at MediaCorp

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R&D Committee Vice Presidents Mr Laurent CLÉMENT (Danone Baby Nutrition) Mr Laurent FABRY (Digital Content Technologies) Dr Daniel RACOCEANU (CNRS - IPAL)

Presentation of Sanofi's Activities & Focus on the Development in Asia 26 September 2012 With Mr Jean-Philippe Lopez, Site Director of the IA Bio-Chemistry Site in Jurong, Sanofi-Aventis Group

FCCS Annual General Report

Committee’s Activities Highlights

Productivity and Innovation Credit Scheme (PIC): A Powerful Innovation Tax Incentive Scheme for Singapore-based Companies 8 June 2012

Thales R&D Activities in Singapore 19 March 2013 With Mr François Luc, VP, Research & Technology Centre & Technical Director, Thales Solutions Asia.

Clinical Research in Asia 16 January 2013

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FCCS Annual General Report

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Committee’s Activities Highlights Sourcing & Supply Chain Committee - NEW! Vice Presidents Mr Cyrille DESBAZEILLE (Danone Baby Nutrition) Ms Anne-Gaëlle GONET (Clarins)

Sourcing, Purchasing & Supply Chain Management in Asia

Danone's Sourcing & Supply Chain Strategy

13 March 2013 With Mr Cyrille Desbazeille, APAC Sourcing & Suppliers Development Director at 23 January 2013 With Dr Fernando S. Oliveira, ESSEC Busi- Danone Baby Nutrition ness School – Asia Pacific

Sourcing & Supply Chain Networking Event 28 February 2013

Clarins' Purchasing Strategy 14 May 2013 With Mrs Anne-Gaelle Gonet, Asia Pacific Procurement Manager, Clarins 28


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Sustainability Committee Co-Presidents Mrs Joëlle BROHIER-MEUTER (Anakout) Ms Hélène TOURY (Veolia Water Solutions & Technologies)

FCCS Annual General Report

Committee’s Activities Highlights

Engaging Together for Sustainability: New Trends & Cooperation with Site Visit: SDV Green Hub Suppliers 19 February, 2013 19 April, 2013 Keynote Speakers: HE Burhan Gafoor, Chief Negotiator of Singapore for Climate Change, Ministry of Foreign Affairs (Singapore) and Mr Tony Boatman, Founder of The Indela

Towards a Sustainable & Liveable Singapore 21 September, 2012 With Mr Ng Lang, the Chief Executive Officer (CEO) of the Urban Redevelopment Authority of Singapore (URA)

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FCCS Annual General Report

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FCCS Events – Highlights Business Club Facts & Figures • 16 business-oriented committees with the launch of 2 new committees • 133 events organised • More than 4,750 participants Welcome to Singapore 14 September 2012

+24% of events vs previous year

+27% of participants vs previous year

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La PaulĂŠe 2 December 2012 300 guests for a delicious afternoon with a Burgundy taste

FCCS Annual General Report

FCCS Events – Highlights

La Galette des Rois 10 January 2013

Futsal Tournament 13 October 2012 100 players, 12 teams

And many other opportunities to network! We bring you many opportunities to broaden your network.

31


FCCS Annual General Report

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Publications & Communication Our various publications aim at promoting the FCCS and the awareness of the French Business community in Singapore.

Weekly Link

FCCS Members’ Directory

The revamped FCCS e-newsletter, sent to all our members every week, includes news about upcoming events, member’s news, general news and information on French business in Singapore and the region.

The Members’ Directory represents a precious tool not only for our members but also for those passing through Singapore on business and who need an insight in the French Business Community in Singapore.

Frequency: Weekly Circulation: 2,800 receivers

Frequency: Once a year Circulation: 1,500 copies

Focus Magazine The Focus Magazine aims at: - Promoting the image of the French Business Community in Singapore. - Highlighting key sectors where French companies play or could play a role. - Providing our members with information written by professionals on regional topics. - Reflecting the FCCS Activities through event reports.

Focus

The Magazine of the French Chamber of Commerce in Singapore

The Magazine of the French Chamber of Commerce in Singapore

Trendy Singapore French Design in Singapore

The Magazine of the French Chamber of Commerce in Singapore

32

May 2013

|

www.fccsingapore.com

“France-Singapour Express” is a bimestrial electronic newsletter IN FRENCH. It provides information on what is happening in Singapore and aims at promoting the activities of the Business Support Unit.

January 2013

|

www.fccsingapore.com

A Changing Fashion Retail Scene | A Fast Growing Independent Family Business in Asia | Understanding the Expectations of Today’s Shoppers in Southeast Asia | The French Touch in Singapore

Train

Frequency: Bimestrial Circulation: 3,000 receivers

To

Retain

The Major Learning Trends and Indicators for 2013 within APAC | 25 Ways To Retain Your Most Valued Talent | Training for SMEs in Singapore: the Silent Weapon | Partnering with Local Universities

Frequency: 3 issues a year Circulation: 4,000 copies

www.fccsingapore.com

Focus

Focus

France-Singapour Express

September 2012

|

Developing Singapore into a Global City for Design | When East Meets West | A New Design Scene | Sustainable Design | The Process of Creativity | When Design Meets Tradition | So Design

SME Sustainability Guide The SME Sustainability Guide is a new initiative launched by the FCCS Sustainability Committee which aims at inspiring SMEs, inviting them to engage in Sustainability, and providing them with practical guidance to do so.

CSR Sustainability Guidebook &

Practical Guidelines for SMEs willing to engage in Sustainability practices in Singapore and in the Asian region

Circulation: 250 copies


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The FCCS Website

FCCS Annual General Report

Publications & Communication www.fccsingapore.com is a real web portal for all those involved, or just interested, in business in Singapore and in France. With an average of 12,450 visitors and 7,235 unique visitors a month (+32% vs. last year), our website gathers our news, publications, members’ news, members’ directory, upcoming events, business services and job offers. A growing platform! Pages Viewed per Month 70000 60000 50000 40000 30000 20000 10000 0

Number of Visits per Month

Origins of our Visits

10000

1%

9000 8000

2%

8%

7000

Singapore

6000 5000 4000

France

16%

United States

3000

Asia

2000 1000

64%

United Kingdom

0

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FCCS Annual General Report

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FCCS Privilege Card 2013 A wide range of benefits The FCCS Privilege Card gives access to a full range of exclusive benefits in the form of services and discount rates negotiated with our partners. To date 30 partners have joined our programme, from Business Services / Travel, Leisure, Restaurants / Hotels, to Wine / Food Shops. Additional benefits will follow and the updated list of offers / promotions will be announced on a regular basis on our website as well as on our different communication tools. Last but not least, as the FCCS belongs to a worldwide network of 107 French Chambers abroad (UCCIFE), the FCCS

Forest Adventure

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Privilege Card provides a number of advantages negotiated in France with different partners: hotels, restaurants, boutiques, car rentals, office rentals, other business services, etc…

AGS Four Winds


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French Terroirs

FCCS Annual General Report

FCCS Privilege Card 2013

HĂŠdiard

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FCCS Annual General Report

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Business Support at a Glance • Business Missions • Commercial Representation • Company Set-up • Tradeshows • V.I.E. Coaching • Domiciliation • Business Centre • Work Permits & Translation

The Business Support Unit of the French Chamber continues its efforts to support French business development in Singapore and to attract French exporters into the Singaporean market. Our team can help to: • Facilitate the access to the Singaporean market. • Prospect and approach the local market. • Set up a company in Singapore. • Optimise French companies presence on regional tradeshows in Singapore.

Assistance in setting up a company in Singapore The FCCS helps new businesses to launch in Singapore by providing relevant information: • Facilitate the access to the Singaporean market. • Prospect and approach the local market. • Set up a company in Singapore. • Optimise French companies presence on regional tradeshows in Singapore. Setting up a local legal structure in Singapore • “Representative office”. • “Private Limited Company”. • “Branch”.

30 Companies were set-up via our services in 2012. Applications for Employment Passes and Visas • Employment Pass, Dependant Pass, Long Term Social Visit Pass, Training Employment Pass… 102 work permits have been successfully submitted to the Ministry of Manpower in 2012.

Business Support Unit Facts & Figures • 30 companies set-ups • 53 companies exhibiting under French Pavilions • 39 days of business missions for 22 companies • Several listings of contacts and market studies •

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30 companies already hosted in our Business Centre


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Simplification of administrative tasks Turn key office space rental in our Business Centre Rent a fully-furnished office space.

30 companies have already benefited from our BusinessCentre facilities since its opening in 2010 Domiciliation services Registration with the official business address of the FCCS. About 30 companies are domiciliated at the FCCS. Translation of official documents from French into English, certified by the French Embassy. Administration of the company through our partners (book keeping, payroll, etc.).

Southeast Asia, with a four-stage approach: Specifications • Identification of the objectives in terms of prospection, targeting, type of contacts. • Analysis of the products, sales talk and the key points they would like us to put forward when approaching their targets.

FCCS Annual General Report

Business Support at a Glance

Identification and targeting • Sourcing of contacts in order to draw up a comprehensive list of prospects. • Fine-tuning of the list. • Final validation of the list. Target approach Presentation of the company and its products/services to identify prospects.

Help to prospect the Singaporean market efficiently

Schedule of appointments • Briefing on the local market and the potential of the French products or services in Singapore. • Management of the schedule in Singapore. • Assistance and participation to meetings. • Final feedback and associated complementary follow-up.

The Business Support Unit can help French companies to identify and meet potential partners in Singapore and in

39 days of business missions have been realised in 2012.

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Business Support at a Glance Commercial representation International trainee (V.I.E.) coaching A part- or full-time commercial representation is made available through the FCCS; this allows for limited initial investment as rental and salary are kept to a minimum. As proposed by the FCCS, this employee can: • Follow up on business mission and first market approach. • Continue prospecting and secure commercial relationship with Singaporean contacts. • Coordinate information requests. • Secure a long-term reputation of credibility. • Ensure effective and rapid communication.

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The FCCS can submit the Employment Pass application and provide a personalised coaching for an International Trainee in Singapore (Volontaire International en Entreprise, or “V.I.E.”).


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Fit-to-measure solutions when exhibiting in Singapore

FCCS Annual General Report

Business Support at a Glance

Singapore is home to key regional or international tradeshows. Every year, more than 50 French companies exhibit via the FCCS under French pavilions.

This year’s French Pavilions • IDEM 2012 (11 exhibitors) • BroadcastAsia 2012 (14 exhibitors) • CommunicAsia 2012 (17 exhibitors)

Exhibit with us means benefiting from: • Prime location of the Companies exhibited under our French Pavilions this year! French Pavilion in the exhibition hall. • Stand package with premium design (incl. stand construction, flooring, lighting, furniture, electricity, etc.). • Comprehensive administrative and logistical assistance. • Drafting and circulation of communications material targeting media, professional organisations and companies (Press releases, catalogues...). • Organisation of Networking Events with regional partners and professional organisations. • On-site dedicated contact at the FCCS during the exhibition.

• Medical Fair 2012 (12 exhibitors)

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Recruitment Service Our Recruitment Service was created in September 2004 with a convention being signed with the French Embassy. This convention allows the FCCS to operate an “Employment and Professional Training Committees” (CCPEFP) to assist French nationals looking for job opportunities in foreign countries. Recruitment Service reports once a year (January) to a Steering Committee composed by French Embassy, French Consulate, representatives from French institutions and majors business partners. Reports are then evaluated by a National Committee in France for the yearly subsidy attribution. The FCCS applied for an Employment Agency License, which was granted by Singapore Ministry of Manpower end of 2005. This License, renewable each year, allows the FCCS to continue developing its recruitment activities and services for any companies and candidates.

Activities Recruitment service has 2 core missions: • Assist companies hiring in Singapore in their search for French or local talents. We offer support and advice in the recruitment process by defining positions, referring candidates matching requirements after interview and establishing a short list of candidates. Recruitment service is also giving advises on HR issues and participate in animating the HR Directors Club. • Assist French nationals or French-speaking persons in their job search and career development on the local market. We maintain an active database, give information and advice on employment issues, labour market, and refer job seekers to companies on a prospective way.

Results 2012 • The FCCS recruitment service registered

121 job offers in the whole year 2012

64 offers were satisfied • 590 candidates were interviewed •

Employment Agency Licence No: 10C4756 40


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FCCS Annual General Report

Training Programme

This year, we have diversiďŹ ed our offer with 19 new modules and training partners, from exible half-day to extensive full-day training sessions. In addition to those new trainings and in order to help newcomers and jobseekers, we have launched two new dedicated workshops that take place every 2 months.

Forecast How to improve their Accuracy, 24 Jan 2013

CSR Foundation Course - with an Introduction to ISO 26000, 16 May 2013

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External Relations with Institutions Partners in Singapore French Institutions in Singapore

Singapore Authorities & Institutions

French Embassy Several events and meetings have been organised throughout the year with the active participation of the French Ambassador himself, the Regional Economic Service, the French Trade Commission UbiFrance, the Department for Culture, Science and Education and of course, the Consular section.

Singapore Economic Development Board (EDB) This strong organisation is very supportive of the FCCS actions and recognises our Chamber as an incubator of French SMEs willing to settle in Singapore.

We collaborate on a regular basis with the following partners and organisations: - French Trade Advisers. - Alliance Française. - Association Française de Singapour. - Lycée Français. French Alumni To reinforce our collaboration and encourage common actions, a collaboration agreement was signed in 2005 and a reciprocal membership was put in place.

Singapore Business Federation (SBF) The FCCS collaborates regularly with SBF whether on events or publications.

Others: - IE Singapore; Spring Singapore. - Singapore National Employer Federation (SNEF). - Singapore Tourism Board (STB). - A*Star, Media Development Authority of Singapore (MDA), Infocomm Development Authority of Singapore (IDA), MAS, URA, BCA, LTA, PSA, MPA, AVA… - The professional Federations and Associations: SiTF, SMA, SEAS, WMRAS. - The universities: NUS, NTU, SMU…

EuroCham and European National Business Groups in Singapore The FCCS is an active member of EuroCham.

Other Chambers of Commerce in Singapore 42


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Partners in France Union of the French Chambers of Commerce Abroad (UCCIFE) The French Chamber is a member of UCCIFE. Founded in 1907, UCCIFE brings together 107 French Chambers in 78 countries, which together represent the largest private network of French companies in the world. Its mission is to act as a network coordinator circulating information, cooperation and know-how, promoting its members to the business networks in France and providing some specific services. The FCCS participates twice a year in UCCIFE seminars, once with all the Directors of all international French Chambers and once with the Directors of the French Chambers in Asia, for experience-sharing.

ACFCI and CCIs Our Chamber has strong relations with the ACFCI (Assembly of

FCCS Annual General Report

External Relations with Institutions French Chambers of Commerce and Industry), the national public establishment responsible for the direction and amalgamation of the French Chambers of Commerce and Industry (CCIs). The FCCS collaborates on a regular basis with a number of CCIs in France and is proud to be part of this network, helping French SMEs to internationalise.

French Ministry of Foreign Affairs The FCCS continues its mission of assistance to French citizens willing to find a job in Singapore and benefits again this year from a financial support for fulfilling this mission.

Other Partners in France The FCCS collaborates on a regular basis with numerous other partners in France: the French regions of course, but also the professional associations and business confederations.

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Financial Report The financial statements for the year ended 31st December 2012 have been audited by Mazars LLP.

Statement of Comprehensive Income For the financial year ended 31 December 2012 2012

2011

S$

S$

Membership subscription

547,794

493,825

Surplus from self-financing activities

187,100

207,912

Surplus from business service activities

529,361

501,988

Total revenue

1,264,255

1,203,725

Other income

497,541

201,100

1,761,796

1,404,825

-1,602,640

-1,250,065

159,156

154,760

917

-8,650

160,073

146,110

Income

Less expenditures

Operating surplus before income tax

Taxation Net surplus for the year, representing the comprehensive income for the year

Members can request a copy of the Audited Report and Accounts by contacting: Debbie Monteiro at dmonteiro@fccsingapore.com 44


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The French Chamber of Commerce in Singapore 541 Orchard Road #09-01 Liat Towers Singapore 238881 Tel: +65 6933 1350 Fax: +65 6933 1398 info@fccsingapore.com www.fccsingapore.com


FCCS Annual Report 2013