Royal Caribbean Cruises, Ltd. Doug Santoni ~ Sr. Vice President Strategic Planning and Continuous Improvement Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises Doug Santoni is the Senior Vice President of Strategic Planning and Continuous Improvement for Royal Caribbean Cruises Ltd., a global cruise vacation company that operates Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises and CDF Croisieres de France. The company has a combined total of 39 ships in service and three under construction. Doug joined Royal Caribbean in 1997 and now leads the organizations responsible for the company's strategic planning efforts, deployment and itinerary planning, and continuous improvement. In his prior role at RCL, he had overseen the company's revenue management organization, as well as air/sea. When he joined RCL, Doug served as RCL’s Director of Business Solutions, an internal consulting role focused on operational and cost efficiencies in several areas of the company. Prior to Royal Caribbean, Doug held management positions with American Airlines in Dallas and in Los Angeles, and with Electronic Data Systems (EDS). At American Airlines, he held roles in corporate Operations Research, domestic and international pricing and yield management, and Sales. At EDS, he worked in a project-oriented role supporting customers in the Travel and Transportation business. He worked with clients both in North America and in Australia. Doug holds an undergraduate degree in Operations Research and two Master's degrees from Cornell University in Ithaca, New York, and grew up in Baltimore. He resides in Miami.
Patrick Schneider ~ Director, Shore Excursions & Explorations Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises Patrick Schneider is the Director of Shore Excursions and Explorations! for Royal Caribbean Cruises Ltd. He oversees the shore excursion program in all destinations for Royal Caribbean, Celebrity, and Azamara brands, as well as the Aquatics division in RCCL's private destinations. He has worked in the industry for 19 years, including 9 years onboard ships as a shore excursion manager, covering several destinations worldwide.
John F. Tercek ~ Vice President, Commercial and New Business Development Since 1999 John Tercek has created shoreside infrastructure projects and ventures to support Royal Caribbean Cruises Ltd.’s strategic growth objectives, including the development of port and commercial facilities John Tercek was a partner in a Wall Street real estate investment firm in the 1980s before becoming a principal in several property development firms in the 1990s. His professional career includes financing and developing over US$1.5 billion of retail, residential and commercial properties, cogeneration power projects and port infrastructure projects in America, Europe and the Caribbean. Tercek holds a degree in economics from the University of Pennsylvania, and a J.D. degree from Fordham University Law School. He is a licensed attorney in New York State.
CRUISE INDUSTRY PROFILES • 2011
FCCA 2011 Cruise Industry Highlights and Profiles. The who's who of the Cruise Line Industry.