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Norwegian Cruise Line Eric Benedict ~ Director, Shore Excursion Operations As Director Shore Excursion Operations, Eric manages the onboard operations of the Shore Excursion department and the pre cruise marketing of the excursions. His responsibilities also include recruitment, training, managing the Dive-In program, out island development and risk management pertaining to Shore Excursions. He joined Norwegian Cruise Line in 1989 as a Dive-In Instructor, later assuming the roll of Shore Excursion Manager working onboard the NCL fleet and enjoying such itineraries as the Caribbean, Alaska & Europe. Since joining the shore side team in 2001, Eric has fulfilled the roll of Pier Supervisor, Manager of Destination Services and finally Director Shore Excursions Operations.
Stephen Bock ~ Manager, Finance and Administration Steve Bock joined NCL in July 2006. As Manager, Finance and Administration for the Port Operations group, Steve is responsible for the Port Operations financial reporting and Port agency network. Prior to joining NCL, Steve was employed by RCCL for 25 years. His first 10 years were spent at sea in the position of Chief Purser he was then transferred to the Miami office. He has held various financial/operational positions during his time in Miami that complimented his experience at sea to include all financial aspects of port operations, stevedoring, ground services and Private Destination management. Originally from Rochester, NY, Steve now resides in Fort Lauderdale with his wife and two daughters. He holds a Master’s degree in Business Administration.
Kenneth Charles ~ Director of Hotel, Newbuilding & Corporate Purchasing Kenneth Charles, Director of purchasing for hotel consumables, corporate purchasing and Newbuilding for Norwegian Cruise Line. Kenneth was born and raised in Antigua before attending both undergraduate and graduate school in Florida. Kenneth has worked for a number of major corporation over his career starting with the Royal bank of Canada in Antigua, Price Waterhouse Coopers, as a Certified Public Accountant in Miami and then with Royal Caribbean Cruises Ltd. before his current roll at Norwegian Cruise Line. Kenneth holds a Bachelors of Science degree in Accounting and an MBA in finance from the School of Business and Industry at Florida A & M University in Florida. Kenneth currently resides in Miami Florida where he works out of the corporate offices.
Alvin Dennis ~ Vice President, Purchasing & Logistics Alvin Dennis, Vice President of Purchasing and Logistics, is responsible for the Supply Chain function at Norwegian Cruise Line including the procurement of goods and services for the Food & Beverage, Hotel and Marine Departments. Born in Trelawny, Jamaica, Alvin held management positions in several of the prestigious hotels in Jamaica and joined NCL in 1978 as General Manager for Jamaica Hill Estates Resort and Villas in Port Antonio. In 1999, he was named Vice President of Purchasing and Logistics. Alvin represents Norwegian Cruise Line in the Florida-Caribbean Cruise Association as Chairman of the Purchasing Committee and is Vice President of the Marine Hotel Association. Alvin holds a Masters Degree in Management with a major in International Business from St. Thomas University in Miami and did his undergraduate studies at Barry University. He is based in Miami, Florida. 60
CRUISE INDUSTRY PROFILES • 2010