Kent dealer celebrates three years and depot expansion t Responding to growing demand for its products and services, Kent Agco main dealer, RW Crawford Ltd has celebrated the completion of its new workshop, three years after the official opening of its Ashford depot. u Mr and Mrs Howland from Ashford recently purchased a new Isuzu Utah manual pick-up from the dealer and are delighted with the vehicle.
customers, and from suppliers, it was great seeing everyone enjoying the day and staying to socialise well into the evening.”
Essex and Kent-based Agco dealer RW Crawford Agricultural Machinery Ltd has celebrated the opening of a state-of-the-art workshop, three years after its Charing, Kent depot first opened its doors. David Williams writes. The dealer has been trading in Essex since the 1980s and took on Massey Ferguson in 2000, followed later by Challenger and Fendt and expanded its operation over the border to Kent in 2005. Kent customers were looked after initially from its South Woodham Ferrers, Essex depot but, as the company’s reputation for excellent after-sales back-up spread across the county, more farmers and contractors looked to the dealer for their machinery requirements and an impressive new depot near Ashford opened in 2013.
Sussex-based farmer and contractor Mark Hagues said the brands on offer are ideal for his business.
Additional quality franchises and increasing sales meant existing workshop facilities were becoming stretched and, in late June, customers joined the dealer and supplier representatives to celebrate the opening of the new workshop, and three years of trading from the Charing branch.
Quality brands Brands represented include Fendt, Valtra - taken on in 2015, Challenger, TopCon, Caterpillar, Amazone, Krone, Spearhead, Mzuri, HM Trailers, Can-Am and Isuzu and supplier specialists were on-hand discussing products with new and existing customers. Crawford’s Kent sales manager Carl Goff was delighted with the event. “We had a strong attendance from customers, helped by wet weather which meant most field activities couldn’t take place,” he said. “Considering the current tough times for the industry, our sales team gathered healthy leads for new business, which is very positive. A lot of time and effort is needed to organise such a large event but with the support we had from new and existing
ATVs added A brand new franchise was introduced at the open day. “Our existing customers are always on the lookout for hard-wearing All Terrain Vehicles and we are often asked if we stock the Can-Am off-road range. Responding to demand, we researched build quality and specification before signing on the dotted line. We will offer the range and provide full service and parts back-up in Essex and Kent. These vehicles complement our other quality brands, and are suitable for the variety of terrain and jobs our clients undertake regularly,” explained Crawford’s Charing depot manager James Robson. Customers attended from across Crawford’s trading area and beyond. Mark Hagues of BG, OM & MW Hagues agricultural contractors,
based in Hailsham, East Sussex farms approximately 400ha (1,000 acres) which is a mix of owned and contract-farmed land and has a herd of Continental store cattle for finishing. Mark has dealt with Crawford’s for three years, but made his first machinery purchase in 2015, the order including a Fendt 718, a Fendt 724 and a Krone F320CV mower. “We deal with Crawford’s because of the brands offered - Fendt tractors supply the key features we need and the build quality of the Krone mowers is second to none. “Crawford’s sales, maintenance and parts departments provide friendly, reliable and professional service and are always happy to help. Each product we have purchased from the dealer has come with an excellent installation session with the dealer demonstrator, Ben Marsh, who is always happy to answer any questions.” continued over...
Sussex Contractors Darren (left) and Martin Thomas are pictured with Crawford’s depot manager James Robson and a brand new Fendt 828 Vario, for which they received the keys during the evening.
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Published on Aug 4, 2016