Family Service Association | Strategic Plan
a. Maintain and/or improve internal temperature control, lighting, and energy efficiency b. Evaluate how well FSA manages its utility cost c. Evaluate service quality from vendors who provide maintenance and services to our buildings d. Evaluate how well the agency is using the Maintenance Ticket System i. Evaluate maintenance needs and considerations ii. Review turnaround times for repairs
Review the several areas impacted by our facility and maintenance program in order to formulate a Facility Plan and a policy and procedural manual a. Create an agency companywide Emergency Preparedness Plan b. Create the process for managing the agency’s vehicle fleet c. Create the process for managing light building repairs d. Create the process for managing how we handle equipment and furniture e. Create the process for managing buildings and grounds f. Determine the physical layout and resources needed to do telehealth g. Procure service vendors that provide effective and quality services for heating, maintenance, cleaning, roofing, etc.
Explore and investigate how buildings and programs can be trauma informed sensitive a. Assess if current program locations are feasible for operations b. Post and implement mandatory signs and notifications for consumers c. Explore pictures and art that support Trauma Informed Care d. Investigate office design and set up that support Trauma Informed Care e. Determine if current building designs and practices violate Trauma Informed Care standards
Explore and implement needed facility adaptations for telehealth service provision.
Year 2 (FY ’18) Objectives: By June 30, 2018, FSA will increase the utilization of the non-used portions of the English Creek building. By June 30, 2018, FSA will move towards being a more trauma informed building by implementing infrastructure and systems that support Trauma Informed Care initiatives. By June 30, 2018, FSA will have implemented a maintenance policy and procedure plan to address daily operating issues within the facilities.
This is an internal view of FSA's strategic plan for the years of 2017 - 2019