Risk M anagement Systems T ime and Energy Saving Tools for Businesses Risk management systems as it is reflected from the term itself are systems that manage the apparent or perceived risk of any business. If the world has expanded beyond imagination, so is the risk and that too beyond imagination. In such a scenario, it is not only necessary to put in a system that prevents the loss but also a system that comes into action even after the loss. Therefore, risk management systems are the systems that can function to sort out both pre-loss and post-loss business conditions. Insurance Institute of America has proposed that insurance is only 20% of 20% of risk management. But, those 20% are enough for the insurance service providers to have sound and robust insurance claims management not only to manage their own organizations but also to give the users seamless “insured” experience. Basically, risk management systems are electronic devices that help consolidate all the data, information, documents, policies, claims of the customers, information on workers’ compensation at one place. This consolidation of data help managers track the information faster and smoother resulting in faster and better customer response. Given, this important part played by risk management systems cannot be eliminated. Choosing the electronic devices over the traditional methods of managing the documents has its own advantages. First of all, the nature of market is cyclical and therefore volatile. In such a scenario, to have a reliable insurance claims management is nothing but a sharp edge over the competitors and a passport to better customer response. Such risk management systems also strengthen insurer’s capacity to manage stringent legal processes and store piles of documents and other information of the insured. One way to handle effective and efficient insurance claims management is to identify the potential risks and chart out a map. This type of map inevitably helps you in determining what types of alternatives need to be considered for risk management systems. Having chosen the system that suits your business needs, you can also have the mechanism that monitors and tracks its effectiveness. Therefore, being a business that has a vision and a passion to last long, you simply cannot afford to be risk averse. It is rather desirable that you be risk sensitive because being paranoid about risks does not lead you anywhere but in a deep dark valley. It is only the sensitivity towards the risk that can make you think about adopting customized risk management systems that can drive your business to incredible peaks of success. There are many benefits that your business can reap from owning such system : • • • • •
Time and energy saving Enhancing customer relationship Customer friendly Saving and reducing legal intricacies Environment friendly
However, it is not enough that you implement a specific risk management service and you can do away with other intricacies involved in insurance business. For, it is simply half the battle won with regard to consolidation of the data. The insurers have to work hard on treating their claimants. If a badly injured claimant approaches the company, and if she is not treated with proper care and attention, no risk management system can save the insurance company from the probable damage caused by that particular incident. Risk management systems are certainly tools that can help run the physical aspects
of the businesses effectively and efficiently, but beyond those physical aspects there are some things that have to be taken care of by rather more compassionate human behavior!