Gulf Co-operation Council (GCC) Jaguar Recall Notification J027 Name of Manufacturer Country of Origin Country of Production Category Type Model Years Date of Recall
Jaguar Cars Limited United Kingdom United Kingdom Car Jaguar XF 5.0L Petrol Engine Derivatives 2010MY only 24/10/2012 SAJAA06P7ALR47155 to SAJWA0HE0AMR73382
VIN Range Manufacturer's Recall Number
(Selected vehicles within VIN Range)
Description of Defect / Defects: Customers have reported fuel odour or liquid fuel on the ground. On investigation, dealer technicians are finding that the fuel outlet flange mounted in the fuel tank is cracked. Where a crack is present in the flange, customers are most likely to detect this condition when the vehicle is static from the outside of the vehicle. In extreme circumstances there could be a pool of fuel underneath the rear of the vehicle, which in the presence of an ignition source could lead to a fire.
Result or Symptom of the Defect: Monitoring of warranty claim data during 2012 identified the emergence of a small increase in the number of fuel tank outlet flange failures. On July 09, 2012, Jaguar's Critical Concerns Review Group (CCRG) opened an investigation to review this issue. During July and August 2012 Jaguarâ€™s Fuel System Engineering department reviewed vehicle design verification testing results of the fuel system and confirmed that the fuel system passed the vehicle level testing. During September 2012 engineering analysis of the entire fuel system revealed that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain operating conditions. The CCRG agreed that this increased system pressure could give rise to the fuel outlet mounting flange to crack in potential high stress areas. On September 24, 2012 the investigation was progressed to the Jaguarâ€™s Technical Review Group (TRG), where the TRG reviewed the full failure mode and scope of vehicle Issue 1
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population. The TRG recommended the issue be progressed to Jaguarâ€™s Field Review Committee (FRC). The Jaguar Field Review Committee (FRC) met on the October 18, 2012 and characterized this concern as a safety defect as it is possible that fuel vapour or liquid fuel may ignite if it comes into contact with an ignition source. The decision was made by the FRC to voluntarily recall all affected vehicles. Jaguar has received 3 field reports and 17 warranty claims worldwide relating to fuel tank flange cracks. Jaguar has not received any reports of accidents, fires or injuries as a result of this concern.
Number of vehicles involved in GCC countries:
Number of Vehicles involved
United Arab Emirates Kingdom of Bahrain Kingdom of Saudi Arabia Sultanate of Oman Qatar Kuwait Yemen Total
55 5 43 9 12 29 0 153
Number of Vehicles Repaired (if recalled)
The detailed action taken / to be taken in GCC members countries to rectify the defect: Owners will be notified and instructed to take their vehicles to a Jaguar authorized repairer to have the fuel outlet mounting flange replaced with a component of revised design. There will be no charge to owners for this repair.
Name of responsible person from the Manufacturer: Chris Scott
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