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Facilities & Facilitiesonline: Essential News, Information & Venues


BEDROCK COMMUNICATIONS, INC. 152 Madison Ave., Ste. 802, New York, NY 10016

Destinations Planner Guide


For Association & Corporate Meeting Planners

How Meeting Planners Are Surviving the Great Recession Hot Midwest Convention Centers Page 41 F&D Directory: Sites & Cities Pages 16-43

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Facilities & 2010-2011 Directory




Planner Guide

Awards of Excellence Ballot............... 5 Columns Caffin’s Corner.................................... 2 Viewpoint............................................ 6 Planner Perspectives.......................... 8 Destination Spotlight Oklahoma City, Oklahoma............... 14 Spotlight Interview Management & Marketing: How Event Planners Are Surviving the Great Recession, a Q&A with Stephen Hacker, President of the International Association of Exhibitions and Events................. 12 F&D Hot List Midwest Convention Centers: Affordable, Accessible & Versatile ........................................ 41 Facility Focus Boston Convention & Exhibition Center................................................ 45 Resources Facilities & Destinations Buyer’s Guide: Your Products & Services Directory............................. 46 Directory Index A-Z.......................... 16 Ad Index............................................ 48

F&D Directory: Sites & Cities Northeast Atlantic City Convention & Visitors Authority........................... 16 Boston Convention & Exhibition Center ........................ 17 Connecticut Convention Center..... 20 David L. Lawrence Convention Center........................... 22 Providence Warwick Convention & Visitors Bureau.......... 34 Rhode Island Convention Center........................... 36 Rochester Riverside Convention Center........................... 36

Mid-Atlantic Hilton Garden Inn Fairfax................. 27 Walter E. Washington Convention Center........................... 40 Visit Norfolk....................................... 30 Southeast Baton Rouge Convention & Visitors Authority . ........................ 17 The Georgia Center ....................... 22 Hilton Atlanta .................................. 27 Knoxville Convention Center........... 30 Mississippi Gulf Coast Convention & Visitors Bureau.......... 30 Prime F. Osborn Convention Center .......................... 31


Midwest JW Marriott Indianapolis.................. 26 Rapid City Convention & Visitors Bureau.............................. 34


West Albuquerque Convention Center........................... 16 Austin Convention Center............... 17 Cox Convention Center ................. 20 George R. Brown Convention Center........................... 22 Hawaii Convention Center . ............ 26 Oklahoma City Convention & Visitors Bureau ............................. 30 Palm Springs Convention Center .......................... 31 Salt Palace Convention Center ...... 36 Washington State Convention & Trade Center............. 40 The Caribbean Puerto Rico Convention Center ..... 34 Sheraton Puerto Rico ...................... 36



Canada Calgary TELUS Convention Centre .......................... 20 Direct Energy Centre . .................... 22 Vancouver Convention & Exhibition Centre ......................... 40


Caffin’s o r n e r

Optimizing the Exhibition Floor


Volume 19 No. 3

Editorial Director Timothy Herrick


ven though the economic recovery may be more sluggish than we like, the meetings industry should fall back on our generally optimistic outlook and shed and channel our energies into creating new possibilities. One place to start is a core component of most conventions and trade shows, the exhibition floor. All meetings, especially larger events, feature several critical parts—including but not limited to: seminars, educational sessions as well as receptions, banquets and other networking opportunities. But the exhibition floor brings in a sizeable and usually the majority of an event’s revenue while also being a main attraction for meeting attendees—members of an industry or an association need to find out what is the latest and greatest in order to further their own professional goals. Optimizing the effectiveness of an exhibition floor starts with site selection. Accessibility, affordability and enticing attractions are aspects of a meetings destination that will attract exhibitor and attendee alike, but the venue hosting the convention must have the load in/load out capabilities to accommodate the type of exhibitions for the event, the necessary internal infrastructure to handle the technological vendor requirements and an interior design that enhances the flow of attendees between the trade show component to the educational, networking and other segments of the convention. A meeting is not an isolated event and exhibitors can’t just show up and expect to get great results. Advance work must be done to maximize the face-to-face interactions exhibitors and attendees need, then post-event follow-up must be carried through in order that their goals can be fully achieved. Helping exhibitors and attendees connect is an expanding part of the planner’s job. Social networking tools like Facebook, Twitter and LinkedIn are now critical in facilitating pre and post-show connections. Again, I’m biased. In this issue of Facilities & Destinations Planner Guide is a special column (page 8), Targeting Attendees & Promoting Meetings with Social Media by Jennifer Beam Johnson, an independent meeting planner. But connecting exhibitors and your attendees so you optimize the exhibition floor of your event is also very much about site selection. A site is not just about a city and its hotels and convention center; it’s about the planner and his or her colleagues partnering with the personnel at the destination. Meeting Planners are increasingly asking their destination and venue partners about how they can aid in promoting the event. Turns out, from regional marketing to customized promotions, CVB and meeting venue staff can be as committed as you are when it comes to optimizing your exhibition floor.

Associate Publisher Michael Caffin Creative Direction & Design Scott-Goodman Associates Circulation Manager Joshua Krajnak Account Executive Andrew Reeves Research Manager Amber Tavarez Business Operations Nadia Derelieva © Copyright 2011 by Bedrock Communications, Inc. All rights reserved. Opinions expressed in by-lined articles and advertising copy are not necessarily those of the publisher. Advertisers are responsible for all costs, damages and claims regarding advertising insertions. Facilities & Destinations is published three times a year by Bedrock Communications, Inc., 152 Madison Avenue, Suite 802, New York, NY 10016. Telephone: (212) 532-4150. Fax: (212) 213-6382. POSTMASTER: Please send address changes to Bedrock Communications, Inc., 152 Madison Avenue, Suite 802, New York, NY 10016. Printed in U.S.A. Cover ad space is available by contacting a Facilities & Destinations advertising account executive at 212-532-4150 x103.


Michael Caffin, Associate Publisher Mcaffin@facilitiesonline.com


(clockwise) A) Puerto Rico Convention Center, B) Alliant Energy Center, C) Boston Convention & Exhibition Center, and D) Kansas Expocentre.


Facilities & Destinations 2010-2011 Planner Guide

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his is continued validation that SMG Convention Centers provide their users with the greatest value and highest level of service in the industry,” said Bob McClintock, Senior Vice President for Convention Centers, SMG. “We are proud of the men and women of SMG for their hard work and dedication to the communities they serve.”


wards are a way to show recognition, and voting on who should win the honor is a way to have your voice heard. In the meetings industry, no voice matters more than those of the planners of meetings, conventions and trade shows. Event Success is the very basis of our industry and intrinsic to that success is the interface between the planner and destination personnel. Our Awards of Excellence have been a critical component of the Facilities Media Group, publishers of Facilities & Destinations, since the company’s inception in 1988. The awards acknowledge value, quality and excellence among venues and destinations, as well as give a voice to Meeting Planners. The Prime Site Award is given out in three categories: Convention Centers, Conference Centers, and Hotels & Resorts. The Top Destination Award is the award given to


e are particularly proud of this award because it is based on the opinions of meeting and event planners from throughout the United States and Canada,” said Craig M. Liston, SMG Regional General Manager for the Greater Columbus Convention Center, a 2010 Prime Site Award winner.


Convention & Visitor Bureaus or similar entities that sell a city and/or region as a setting for a meeting. The reason the awards remain in high esteem industry-wide is the input of meeting planners. “Whenever you are recognized by your peers in the industry it is extremely gratifying and always a compliment to our efforts and the work of our local staffs,” said Steve Peters, President of VenuWorks; eight multi-purpose venues in the VenuWorks portfolio received 2010 Prime Site Awards. Award of Excellence recipients are selected after all ballots are received and tallied. Voting can be done at our website, facilitiesonline.com, although most still


e’re honored to again be acknowledged in this way,” said Bob Coffey, General Manager, Savannah International Trade & Convention Center. “These folks are at the top of their profession, and demand the very best in facilities and service.”

prefer voting the old fashion way: mailing or faxing in a ballot. Award winners routinely point out how that the award is important because of the participation of the professionals who matter most. “We are particularly proud of this award because it is based on the opinions of meeting and event planners,” said Craig M. Liston, SMG Regional General Manager, Columbus Convention Center in Columbus, Ohio. “Planners agree that we provide an unparalleled value and experience for our guests.” At the Facilities Media Group, we take pride in the fact the our Awards of Excellence epitomize prestige. “The Oncenter is thrilled to again receive the Prime Site Award,” said Terri Toennies, CMP, CPCE, President and CEO of The Oncenter in Syracuse, N.Y. “We are delighted Facilities & Destinations 2010-2011 Planner Guide


he Oncenter is thrilled to again receive the Prime Site Award,” said Terri Toennies, CMP, CPCE, President and CEO of The Oncenter. “We are delighted to have an energetic and dedicated staff always aiming to exceed the expectations of our clients and guests.”

to have an energetic and dedicated staff always aiming to exceed the expectations of our clients and guests.” Destinations and venues promote being named to our annual list of award winners. “We’re honored to again be acknowledged in this way,” said Bob Coffey, General


henever you are recognized by your peers in the industry it is extremely gratifying and always a compliment to our efforts and the work of our local staffs,” said Steve Peters, President of VenuWorks; eight multi-purpose venues in the VenuWorks portfolio received our awards. He recently served as President of International Association of Assembly Managers.

Manager, Savannah International Trade & Convention Center, when informed this Southeast Convention complex was named a 2010 Prime Site Winner. “These folks are at the top of their profession, and demand the very best in facilities and service.”

The Meeting Industry may require state-of-the-art facilities and all the world-class services, from cuisine to technology, these venues provide, but the fact remains we’re in a people business. Or more precisely—a people-to-people business. Event Success is mainly about the personnel that enable planners to accomplish the goals of their meeting, convention or trade show. In 2010, Meeting Planners awarded 27 SMG-managed convention centers venues with Prime Site Awards. “This is continued validation that SMG Convention Centers provide their users with the greatest value and highest level of service in the industry,” said Bob McClintock, SMG Senior Vice President for Convention Centers. “We are proud of the men and women of SMG for their hard work and dedication to the communities they serve.” Meeting Planners, it’s up to you. Make your voice heard, have your opinion recognized. Participate in one of the longest ongoing programs in your profession. Vote today!


Facilities & Destinations Awards of Excellence Ballot

Please consider the following criteria when voting: Attractiveness & Functionality of Meeting Venue Size & Quality of Meeting Space Technological Capabilities Quality of Staff Food & Beverage Options Lighting, Acoustics, & Internet Access Other Meeting/Event Support Services Amenities Recreational Activities Dining & Entertainment Options Lodging Quality Accessibility to Airport Ease of Travel within Destination

Name of Nominee____________________________________________________ Check Award You want to nominate the above for: Prime Site

Top Destination

Your Name & Title_ ___________________________________________________ Organization_________________________________________________________ Phone_______________________________________________________________ Email________________________________________________________________ Additional Comments_________________________________________________ ____________________________________________________________________ ____________________________________________________________________ May We Contact You? Yes___ No___ Fill Out Form & Mail or Fax Your Vote:

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Facilities & Destinations 2010-2011 Planner Guide




F&D: A Guide to Assist You

uide is one of the few words that are both noun and verb. Someone can guide you, or something can be your guide (as in the old saying, let your conscious be your guide), and essentially it means to assist others, by leading or influencing a decision. Guides, of course, have long been part of the hospitality industry. Travelers arrive in an unfamiliar land and before exploring this new place, they employee the services of a guide. The purpose of the Facilities & Destinations Planner Guide is indeed, to live up to its name. This publication is meant as a guide for planners of meetings, conventions, trade shows and other events. As many planners can probably attest, there is nothing stranger than the current business climate and for the last two years, many have sometimes felt like strangers in a strange land. Considering the difficulties of today’s planning environment, rarely has there been a greater need for the aid only a guide can provide. The F&D Planner Guide may not have all the answers, but it certainly sheds lights and offers many sign posts that will assist planners navigating through a sluggish economy on a thread bare budget. Industries and professions need to meet; in fact, these meetings enable some of the much desired spark of innovation that can revitalize our economy. But let’s face it, just because industries, professions and organizations need to hold meetings does not make planning that meeting any easier. The skill set of meeting planners has rarely been as tasked as it is today. All organizations are demanding a better Return on Investment on the meetings they host while slashing the budget on which those meetings rely. At the same time, attendees for an event are more apprehensive about the expense of attending an event, thus more skeptical about the value of attending. Even in good times, site selection is the most crucial


variable in the event planning equation. Without the right destination and meeting venue, a planner will have a tougher time convincing a board that an event will have a tangible ROI or working within a reduced budget. If the destination isn’t appealing and affording, planners will find it impossible to alleviate attendee doubt concerning the value of the event. The stakes are high. Planners must find the right site for the right price. The F&D Planner Guide is a tool for finding that site. Planners receive a comprehensive view and forecast of the Meetings Industry with an in-depth interview (page 10) with Stephen Hacker, CAE, President of the International Association of Exhibitions and Events, who gives a candid assessment on the industry, where it is now and where it will soon be headed. While it is important to understand the big picture, as Planners know, event success is culmination of making sure all the details have been effectively executed. Since Site Selection is key, the F&D Planner Guide Directory (pages 16-43) showcases more Venues and Cities than any directory in the industry. For additional Site information, this issue’s F&D Hot List (page 41) examines the centralized meeting values in the United States: “Midwest Convention Centers: Affordable, Accessible & Versatile,” while our Facility Focus (page 45) heads east for an in-depth look at the Boston Convention & Exhibition Center. The F&D Planner Guide may not have all the answers, but when it comes to Meeting Planning and Site Selection, it provides much needed information, insight and perspective. Like most “guides,” we want to assist.

Timothy Herrick, Editorial Director therrick@facilitiesonline.com Find Me on Facebook. Facilities & Destinations 2010-2011 Planner Guide


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Ta rg e t i n g A t t e nd ee s & Pr o m o ti n g M ee t i n g s w i t h So c ia l M ed ia By Jennifer Beam Johnson


ack in the day, you invited several of the foremost national experts in a particular field to speak at your association meeting. You were sure that editors would recognize the experts, promote the event beforehand and send reporters to write stories about their appearances. That was the just about the only route to generating publicity. Unfortunately, your hopes of “standing room only” were squelched because the editors ignored your announcements and instead sent reporters to cover the opening of a new fertilizer store. As Meeting Planners, this kind of situation illustrates the challenge of delivering information about our meetings to people who might decide to attend those meetings if only they knew about them—or knew more about them. But now, there are many alternatives to relying solely on press coverage for event promotion. In fact, “there’s an app for that.” Social Media like FaceBook (FB), LinkedIn (LI) and Twitter offer Meeting Planners and incredible opportunity to create that muchsought-after buzz about an event. With Social Media, planners post messages about the event and the speakers, which in turn are “posted” by attendees. Not only will you be publicizing the event, but the speakers, other members of your organization and even the venue will also promote the event, creating an ever widening network of event publicity. But the key to using Social Media is the same as any other type of communication—from a news release to a Super Bowl commercial— make sure you’re targeting the right audience. I have a client in the pharmaceutical field that has quite a following on Twitter. They were at “THE” trade show for their specialty and really needed to generate more traffic to their booth. When one of the key opinion leaders in their industry stopped by to check out their latest product updates, they let their followers know on Twitter. Almost immediately more people were around their booth, checking out their display, chatting, reading the information and trying to be seen by that key opinion leader. This “tweet” worked partially because it was timely and got right to the point. 8

It also reached the right people because the client had established the right following for their Twitter feeds. FB and LI offer potentially instant connections to all your friends’ friends and colleagues’ colleagues. You just need to select the right connections ahead of time. Because Social Networking Media has permeated nearly every household, it is important to differentiate between your business and your personal and business FB Friends or LI Links. Many now have two separate FB or LI pages. Once you determine how to separate your personal and professional on-line lives, identify the content that potential attendees are interested in, then make it accessible from your page. he key to Set up a specific, public meeting page Social Media is the and make it valuable to your connections same as any other by turning it into an online portal to both helpful information and a network communication... of contacts. make sure you’re Unlike sending the press release to targeting the the newspaper, promoting through Social right audience.” Media is an ongoing process. You can post information about who will attend your event to persuade others to attend as well. Association Executives of North Carolina posts their events on FB ahead of regular meetings to showcase who is attending. It’s a great way for members to see if their clients or vendors will be there and no doubt encourages many more people to register, and attend, the event. Social Media provides terrific ways to reach people and generate excitement about an event. But you can’t just start a FB page and wait for the throng to beat down your door. “If you build it, they will come” doesn’t work in Social Media. In fact, it’s not all that important which social media outlet you choose. The real key is making sure the right people get connected and follow you.


Jennifer Beam Johnson, CMP, is president of the Johnson Meetings Group in Raleigh, N.C. A boutique, third-party planning firm, the Johnson Meetings Group specializes in leadership programs, advisory boards, and association programs. Visit them on-line at www.JohnsonMeetings.com. Facilities & Destinations 2010-2011 Planner Guide


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tate-of-the-Industry•State-of-the-Industry•State-of-the-Industry•State-of-the-Industry• State-of-the-Industry

Spotlight Interview:

Stephen Hacker, cae President of the International Association of Exhibitions and Events (IAEE)

Man age m en t & Ma r k e t i n g : Ho w Mee t i n g P la n n e r s A r e S u r v i v i n g t h e G re at R e c e s s i o n By Timothy Herrick

Facilities & Destinations: What has been affected most by the sluggish economy, consumer shows or business to business events?

Editorial Director


ssessing the impact of the Great Recession on the meetings industry has been much on the mind of Stephen Hacker, CAE, President of the International Association of Exhibitions and Events (IAEE). The organization, which has been in existence since 1928, represents planners and organizers of both Consumer Shows and Business-toBusiness events, which include Meetings, Trade Shows, Conventions and Exhibitions and as person at its helm, Hacker constantly takes its pulse. In this interview, Hacker provides a clear, honest and comprehensive appraisal of the State-of-the-Industry. Hacker’s experience in the meetings and association management industry is lengthy and vast. He began his career in 1970, earned the “Certified Association Executive” (CAE) designation in 1976, was named a “Fellow” of the American Society of Association Executives, and was inducted into the Convention Industry Council’s Hall of Leaders in 2007. The ever-optimistic Hacker brings a veteran’s perspective to the current condition of the industry, expounding on the two almost counter-intuitive aspects of the meetings industry: Conventions and similar events reflect economic wellbeing of the associations and professions that they serve while at the same time often are bellwethers of the economy as a whole. Although Hacker gives some sobering—yet always informative— insights to the meetings industry, he also mirrors the industry’s innate optimism. He may be inclined to believe in only a sluggish upturn for business in 2011, but he also emphasizes the public and business-tobusiness event business is relatively stable, and remains essential to the economy as a whole. How can planners and event organizers best survive the Great Recession? Hacker recommends adhering to the tried and true professional values of good management, creative ingenuity and “marketing, marketing, marketing.”


Stephen Hacker: The impact has not been so much about public events (consumer shows) or business-to-business events, but about which industry sectors have been most negatively affected by the Great Recession. The Center for Exhibition Industry Research measure hen it becomes the industry’s metrics in 11 more difficult to close different industrial categories. a sale as it always is Those that have been most in a difficult economy, materially affected are those that you would guess: it becomes even more important to boost your Industrial/Heavy Machinery and Finished Business Inputs; budget for marketing Building, Construction, Home and advertising.” & Repair Sector; Transportation Sector; and Sports, Travel, Entertainment, Art and Consumer Services. Within those categories, the negative impact affects both public and business-to-business events.


F&D: It sounds like the impact has been across the board? S.H.: It is probably accurate to say that very few events have not been negatively affected in some way, because this Great Recession has been so devastating to the global and national economies. Even events in Facilities & Destinations 2010-2011 Planner Guide

State-of-the-Industry•State-of-the-Industry•State-of-the-Industry•State-of-the-Industry• industry sectors that are doing relatively well, such as Information Technology, have been affected. A high performing company in the IT sector that is growing, as an example, needs expansion capital to continue to grow. It would naturally expand its exhibition marketing activity to fuel its growth, but can’t get expansion capital because most banks are not making those kinds of loans. Therefore, that successful company finds itself and its plans to participate in more exhibitions stymied.

F&D: What industries can observers watch as harbingers of the economy improving?

“Even in tough

economies, our gigantic U.S. economy continues to spin out new ideas, new businesses and the need for new exhibitions to service this kind of innovation . . . ”

S.H.: In the ‘old days,’ before the Great Recession turned so many things inside out and upside down, it was said that RV (recreational vehicle) events were a barometer of economic conditions. When RV exhibitors at public events enjoyed increasing sales one could expect a recovering economy and vice versa. We still think this may be true and indications are that RV sales are picking up. But I would caution against placing too much value on this indicator. Some people might be picking up good deals on RVs because they have been evicted from their foreclosed homes.

F&D: Besides RV sales then, what signs are you looking for? S.H.: We’re beginning to see business travel go up in the last quarter. They are still more frugal than they had been, but travel is up, and that is sort of the canary in the coal mine. Salesmen getting back on the road, companies getting more aggressive and broadening their marketing, those are good signs for our industry and the economy as a whole and that we are starting to see.

F&D: How “recession proof ” are meetings, conventions, and trade shows? S.H.: I think it is fair to say that we are not “recession proof ” but perhaps a bit more ‘recession resistant’ than other industries. That said, when you are dealing with a tsunami-like recession as we have just experienced, all bets are off.

accelerate, businesses will redeploy their sales force and increase their advertising and marketing budgets. Then, the exhibition and events industry will begin to rebound more robustly.

F&D: Has the economy affected attendance for IAEE?

S.H.: Our major events over the last two years have been remarkably stable. Fortunately, IAEE’s unique position in the economy means that, especially when times are tough, our members feel the need to come together to compare notes, do intelligence scanning, learn from each other what really works and what doesn’t, and all of the other opportunities that face-to-face engagement allows.

F&D: How much of a factor is event cancellation? S.H.: It’s not about preventing cancellation as much as it is about delivering more value. This means looking at your own operations with a vengeance, and finding places to eliminate inefficiency and waste, boost productivity, and deliver the savings in more competitive pricing to your customers. Companies that fail to do this are destined to fail these days. The biggest factor is the deferral of new launches. But, even in tough economies, our gigantic U.S. economy continues to spin out new ideas, new businesses and the need for new exhibitions to service this kind of innovation. A good example is the exhibition known as Wind Power which didn’t exist several years ago and which drew 19,000 attendees to Dallas this summer.

F&D: Which budget item should planners be the most wary about downsizing? S.H.: There are three in my opinion: marketing, marketing, marketing. When it becomes more difficult to close a sale as it always is in a difficult economy, it becomes even more important to boost your budget for marketing and advertising. I would rather be the dominant voice in the marketplace when all of my competitors have silenced themselves by slicing their marketing budgets.

F&D: How should planners respond to smaller budgets? F&D: What in 2010 makes you more positive about 2011? S.H.: According to the Federal Reserve Bank and other economic authorities who make these determinations, the recession actually ended a year ago. What hasn’t changed is that we continue to suffer very high unemployment levels, the nation’s housing economy is still largely in tatters and there are renewed concerns about both the mortgage lending and banking industries. All of this portends at least another year or two of lackluster economic performance which means not much will change from what we are now experiencing. When auto sales, consumer goods, and housing purchases begin to

S.H.: The days of exuberant and lavish spending are gone and may not return for some time. This means substituting lower priced items for much higher priced selections. This is something a planner can do almost across the board in ways that very few attendees would even notice. Is anyone going to complain today that there wasn’t any lobster at the reception? Let’s also not overlook the tremendous efficiencies that the internet and social media deliver to us today for marketing our events compared to the extraordinary costs of printing and mailing most collateral and support documents just a few short years ago. We can do more and spend much less Continued on page 44

Facilities & Destinations 2010-2011 Planner Guide


Adventure District

Oklahoma City O k lahoma

OKC’s Adventure District is home to outstanding tourist attractions, including the National Cowboy & Western Heritage Museum, a fascinating showcase of America’s frontier period: Remington Park Racing & Casino, which features 750 stateof-the-art electronic gaming machines and both Thoroughbred and Quarter Horse racing; the Oklahoma City zoo—one of the top zoological parks in the U.S.—which exhibits 2,200 animals in 110 beautifully landscaped acres, and the National Softball Hall of Fame Museum. okcadventure.com

Oklahoma City Arena

The 20,000-seat Oklahoma City Arena (formerly the Ford Center) host top name concerts and other entertainment, when it is not serving as home court for the NBA’s Oklahoma City Thunder. theokcarena.com

he national headquarters of the American Choral Director’s Association (ACDA) may be in Oklahoma City, however the organization often holds its annual National Conference in 1st tier cities, such as Chicago, New York and Los Angeles. Since 2009 was the ACDA’s 50th anniversary, members voted to return their meeting to the town where the organization was founded. Tim Sharp, Executive Director of the ACDA, points out that this decision was made well before the economy “tanked.” But, Sharp added, “in a way it was opportunistic. Oklahoma City is a very affordable and accessible destination. That’s what our members needed in 2009. Our attendance wasn’t impacted the way it would have been in a more expensive city.” Hosted by the Cox Convention Center, approximately 3,700 attended the Wednesday-to-Saturday event, Tim Sharp which featured classes, workshops Executive Director American Choral and seminars and an extensive trade Director’s Association show floor. “The facility was excellent for our needs,” said Sharp. The close proximity of Bricktown, the city’s entertainment district, to the convention center complex also enabled the fraternization so vital to the mission of the event. “Networking is such a big deal for our convention, and the facilities and the city encouraged networking,” said Sharp. “In a 1st tier city, you get absorbed and sort of lost.” When Choral Directors get together, performing Choral Music tops their agenda. The organization’s

largest annual get-together is concert driven. In addition to the Cox Convention complex, several other facilities city-wide had to be accessed in order to accommodate the event’s approximately 50 concerts. “The CVB staff really had their act together when it came to coordinating all our performances. The saving for Elizabeth Richardson us was having all these spaces Director of Convention available. The CVB already had a Sales & Services City Convention structure in place to accommodate Oklahoma & Visitors Bureau everything about our event.” “There is a sense of cooperation here between the civic, government and corporate entities that I have found unique to this destination,” said Elizabeth Richardson, Director of Convention Sales & Services, Oklahoma City Convention & Visitors Bureau, a 20+ year veteran of the meetings industries who has worked for several “MidAmerica” destinations. Richardson stresses that to be an effective liaison, knowing the destination is just one of side of the coin. “A Convention Services Manager, who is really an expert on everything Oklahoma City, is assigned to each meeting. But as a CVB, it is important to reach out to the organization and find out their needs.” Planners and their organizations have benefited from city’s investment in its meetings infrastructure and hospitality industry, which includes the 100,000-squarefoot Cox Convention Center, the 1,400+ hotel rooms within walking distance of the facility, and the adjacent Bricktown, the city’s main district for fun, dining and shopping. Even in a tough economy, hotel occupancy was up 10 percent in 2010 and Richardson says convention booking remained steady. “We’re attracting more national conventions,” said Richardson. “It still comes down to working with each planner on an individual basis.”


Facilities & Destinations 2010-2011 Planner Guide

A Meeting to Sing About


Photograph by McNeese Fitzgerald Associates Photography


Recent City-Wide Conventions Hosted by the Cox Convention Center May 2010

July 2010

National Main Street Conference

74th Annual Meeting National Association Free Will Baptists

National Trust for Historic Preservation 1,600 total attendance/ 3,039 room nights Both professionals and volunteers attend the premiere conference for the preservationbased revitalization of traditional commercial districts. June 2010

Annual Conference US Conference of Mayors

1,200 Total Attendance/ 2,730 room nights The largest meeting of the year for the official nonpartisan organization of Mayors from cities with populations of 30,000 or more.

Oklahoma City National Memorial & Museum

6,545 total attendance/ 5,240 room nights The yearly Free Will Baptist convention attracted members of the denomination from every corner of the globe. November 2010

7th Annual Creativity World Forum Districts of Creativity 2,100 total attendance/ 1,748 room nights Entrepreneurs, business leaders, educators, scientists, artists, students and policy makers flock to this forum of Districts of Creativity, an international network of individuals committed to innovation.

*Information supplied by the Oklahoma City Convention & Visitors Bureau


Cox Convention Center The SMG-managed Cox Convention Center features 100,000+ square feet of meeting/exhibit space, including a 25,000-squarefoot ballroom, 21 meeting rooms and a 15,000-seat arena. Its Exhibit Hall can be divided into eight smaller halls or combined with the Arena floor for 132,000 square feet of total exhibit space. Seven hotels, 1,400+ rooms are within walking distance of the Cox Convention Center (15,000 + rooms city wide). coxconventioncenter.com


Bricktown Entertainment & Dining District



5:28 PM

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Oklahoma City’s NEED hottest spot featuresMARKET dozens of restaurants, shops, nightlife and more! Just A11/10/08 short walk from 5:28 PM Page the Cox Convention Center & downtown hotels.


Getting There Bordering Texas and Kansas, Oklahoma is smack in the center of the United States. Oklahoma City, its largest city, is located at the crossroads of I-35, I-40 and I-44 and features 2,400+ miles of four-lane roads. Amtrak service via The Heartland Flyer makes daily runs to Oklahoma City, arriving


MEETING & EVENT PLANNERS... NEED MARKET DATA? Oklahoma City Convention & Visitors Bureau



Need to research venues for your event or meeting? Facilitiesonline has the most up-to-date news, information and listings available.


The best part is, it’s all on a user-friendly, easily accessible website. The #1for News & Information One-stop shopping all your market research needs!





Source for Planners of Meetings, Conventions, Tradeshows, & SpecialPLANNERS Events THE #1 SOURCEExhibitions FOR PROFESSIONAL OF CONVENTIONS, MEETINGS, ENTERTAINMENT Facilities & Destinations & SPECIAL EVENTS.

Need toCONFERENCE research venues for your event or meeting? Facilitiesonline has the most up-to-date news, Comprehensive Directory of Conference Centers,



F&D PLANNER GUIDE DIRECTORY INDEX Albuquerque Convention Center................. 16 Atlantic City Convention & Visitors Authority.......................................... 16 Austin Convention Center.............................. 17 Baton Rouge CVA .......................................... 17 Boston Convention & Exhibition Center . ..................................... 17 Calgary TELUS Convention Centre ............. 20 Connecticut Convention Center ................. 20 Cox Convention Center ............................... 20 David L. Lawrence Convention Center......... 22 Direct Energy Centre .................................... 22 George R. Brown Convention Center.......... 22 The Georgia Center ...................................... 22 JW Marriott Indianapolis................................ 26 Hawaii Convention Center ............................ 26 Hilton Atlanta ................................................. 27 Hilton Garden Inn Fairfax............................... 27 Knoxville Convention Center......................... 30

New Jersey

new mexico

Albuquerque Convention Center 401 2nd Street NW Albuquerque, NM 87102 (505) 768-4575; Fax: (505) 768-3239 www.albuquerquecc.com Director of Sales & Marketing: Kelly Carr

Snapshot: With the majestic Sandia Mountains as its backdrop, the Albuquerque Convention Center sets the stage as the ideal venue for any event. Whether it’s a convention, tradeshow, concert or consumer show, the Center’s dynamic and flexible space can accommodate the vision of your event. Meeting/Exhibit Space: 167,000 sq. ft., including 106,200-sq.-ft. Main Exhibit Hall; 30 Meeting Rooms; 31,164-sq.-ft. Ballroom; 2,350-seat Kiva Auditorium. Lodging: 3 hotels/900 Guest Rooms within walking distance; 15,000 guest rooms city-wide.


Mississippi Gulf Coast Convention & Visitors Bureau........................ 30 Norfolk Convention & Visitors Bureau ....... 30 Oklahoma City Convention & Visitors Bureau . ..................... 30 Palm Springs Convention Center ................ 31 Prime F. Osborn Convention Center ........... 31 Providence Warwick CVB .............................. 34 Puerto Rico Convention Center ................... 34 Rapid City Convention & Visitors Bureau..... 34 Rhode Island Convention Center ................ 36 Rochester Riverside Convention Center...... 36 Salt Palace Convention Center .................... 36 Sheraton Puerto Rico ..................................... 36 Vancouver Convention & Exhibition Centre . ...................................... 40 Walter E. Washington Convention Center.......................................... 40 Washington State Convention & Trade Center................................................ 40

Technology: WiFi in lobby areas, business center, on-site audio visual team. Food & Beverage: SAVOR by SMG. Transportation: 6 miles from Albuquerque International Airport. Destination: The true Southwest awaits you in Albuquerque, New Mexico. Come immerse yourself in a rich culture and heritage, rooted in centuries of history, soak in sun that shines 310 days a year—perfect for outdoor activities, or breathe in the high desert air scented with sage and piñon; Indulge in the unforgettable flavors of New Mexican cuisine, with traditional and unique restaurants throughout the city or go out for a night of entertainment and dancing in one of the hip clubs and exotic bars the line Central Avenue, site of historic Route 66.


One Convention Boulevard Atlantic City, NJ 08401 Phone: (609) 449-2000; Fax: (609) 449-2090 www.atlanticcitynj.com General Manager: Charlie Bierne

“Your Northeast Business Address” Snapshot: The Atlantic City Convention Center is designed to incorporate and reflect Atlantic City’s seaside location. The venue has won the prestigious “Award of Excellence in Architectural Design” from the Pennsylvania Society of Architects. The facility occupies a site of nearly 31 acres, making it one of the East Coast’s largest convention centers. It also has the largest single-roof solar system in the country and incorporates several other green building technologies. Meeting Space: nearly 597,700 total square feet of meeting space including: 500,000 contiguous square feet of exhibit space, plus 45 meeting rooms (109,100

square feet total) surrounding an expansive atrium lobby. Room dimensions range from 11,880 square feet to 672 square feet. Venue Features: Soundproof panels; assisted listening systems; and voice, video and data communication capabilities. MATV connection for audio and video playback; Plasma Information Screens throughout building. Convention/Guest Hotel Rooms: 20,000. Transportation: 20 minutes from Atlantic City International Airport, one hour from Philadelphia International Airport, train service from Philadelphia and New York City, major highways link to the Atlantic City Expressway. Attractions: Famed Atlantic City Boardwalk, beaches, several retail shopping districts, 11 casino resorts, awardwinning golf, historic attractions, upscale dining, vibrant nightlife and top entertainment, including Atlantic City Boardwalk Hall (Top-grossing venue of its size in the world). See ad on Back Cover

Facilities & Destinations 2010-2011 Planner Guide


Exhibit Space: Theater Seating: 20,333 in Exhibit Halls; 2,291 in South Ballroom; 3,940 in North Ballroom. Technology: Gigabit-rated building (voice, video and data move at over 1 billion bits per second); complimentary WiFi, running on a CISCO powLOUISIANA ered gigabit Ethernet infrastructure; Exhibition Hall, with a capacity for 335 redundant high-speed, 100 mg/sec. 10x10 booths; 1,897-seat Theater. Internet II access; plug and play capaVenue Features: bilities; on-siteState-of-the-art technical staff.grid system with conduits for all services, Austin Venue Features: Flexible and practiincluding electric, Internet, phone, and Convention Center water; cal floor plan; loading docks; 2 on-site, full18 service catering 500 East Cesar Chavez Street parkingCVB garages; pre-function spaces available; provides complete conAustin, TX 78759 offer views of downtown Austin. vention services. (512) 404-4000; Fax: (512) 404-4416 Convention/Guest Hoteldowntown Rooms: Hotel Rooms: 5,500 www.austinconventioncenter.com 9,000 the Baton Rouge Area; 4,500 Director of Austin Convention hotelin rooms. committable for citywide events. Center Department: MarkAREA Tester BATON ROUGE Transportation: 8 miles to the Director of Sales: Lisa Kidder Transportation: The Baton Rouge CONVENTION AND Austin-Bergstrom International Metropolitan Airport is within VISITORS BUREAU Airport. Snapshot: Rated one of the country’s 10 minutes of downtown and the 702 North Boulevard most Attractions: Center. State Capitol; Sixth Baton technologically Rouge, LA 70802 advanced conven- River (225) centers, 383-1825;the (800)Austin LA-ROUGE tion Convention Street Entertainment District; Attractions: Few cities offer the Fax: (225)has 382-1253 Center a convenient downtown Warehouse District; Entertainment diversity of culture and entertainment Executive Vice President Sales and location near theAreng city’s famous enter- found of Texas; Presidential University LBJ in Louisiana’s state capital; Marketing: Renee Alligator Bayou tainment districts. The facility spans State Tours; History Library; TexasSwamp www.visitbatonrouge.com Nottoway; Houma’s Shaw and six city blocks with fiveatcolumn-free Museum; dozensHouse; of museums “Authentic Louisiana Every Center for the Arts; The Bluffs onwith exhibit art galleries; Lady Bird Lake Turn” halls, seven ballrooms and Thompson Creek, designed by 54 meeting rooms. ten miles of trails. Snapshot: Located right on the legendary golfer Arnold Palmer. See ad on page 19 Meeting 374,255 includ- See legendary Space: Mississippi River,sq. theft,Baton Ad on Page 16 Rouge River Center provides ing 54 meeting rooms and aexcellent 43,300world-class meeting space. The entire sq.-ft. Ballroom. complex features more than 200,000 Exhibit Space: 5 contiguous Exhibit square feet of new and renovated space, Halls witha 246,097 sq. ft. of total including new 70,000-square-foot

exhibition hall. Meeting Space: 8 meeting rooms; 125,000-sq.-ft. ballroom arena; Massachusetts 100,000-sq.-ft. of total Exhibit Space, including a 70,000-sq.-ft. Main

40,020-sq.-ft. Ballroom; 516,000 sq. ft. of Exhibition Space, including 184,000-sq.-ft. Main Exhibit Hall. Venue Features: Free Wireless Internet, Internet II Abilene Network MASSACHUSETTS Capability, and Informational Plasma Screens located throughout the 184,000-sq.-ft. Main Exhibit Hall. building; Transportation & Visitor Venue Features: Free Wireless Information CloseNetwork proximity to Internet, InternetDesk, II Abilene public transportation. Capability, and Informational Plasma Screens located throughout the Rooms: buildConvention/Guest Hotel Transportation & Visitor 235-room W Hotel, 113-room Ames Boston Convention ing; Information Desk, Close proximity to Hotel, 72-room Holiday Inn Express & Exhibition Center public transportation. Hotel and Suites, 30-room Hotel 415 Summer Street Convention/Guest Hotel Rooms: Veritas. Boston, MA 02210 35,000. (617) 954-2000; Fax: (617) 954-2299 Transportation: two milles from Transportation: two miles from Logan www.massconvention.com BOSTON CONVENTION Logan International Executive Director: James E. Rooney International Airport. Airport. & EXHIBITION CENTER 415 Summer Street Nearby Attractions: Faneuil Nearby Attractions: Faneuil Hall Hall “Stunning Architecture. Superior Boston, MA 02210 Marketplace, Boston Harbor, Boston Harbor, Service. Unsurpassed Technology.” Marketplace, (617) 954-2000; Fax: (617) 954-2299 Downtown Boston, Fenway Downtown Boston, Fenway Park,Park, www.massconvention.com Snapshot: Designed with input from Boston Symphony Orchestra, Boston Symphony Orchestra, Executive Director: James E. Rooney association and corporate meeting Museum of Fine Arts, Museum of Fine Arts, Black “Stunning Superior planners as Architecture. well as trade show produc- Black Heritage Trail, The FreedomTrial, Heritage Trail, The Freedom Service. Unsurpassed Technology.” ers worldwide, the Boston Convention Trial, Museum of Science. Museum of Science. Snapshot: Designed input from & Exhibition Centerwith (BCEC) delivers See ad on page 19 association and corporate features, meeting greater See ad on Cover 2 more customer-focused planners asand wellmore as trade show flexibility, state-of-the-art producersthan worldwide, theconvention Boston services any other Convention & Exhibition Center center. Flexible, easily configured spaces (BCEC) delivers more customermake thefeatures, BCECgreater the perfect choice focused flexibility, and for both and small-scale morelarge state-of-the-art servicesevents. than any other convention Flexible, easily sq. Meeting Space: center. More than 300,000 configured spaces make84the BCEC rooms; the ft. of meeting space; meeting

perfect choice for both large and small-scale events. Meeting Space: More than 300,000 sq. ft. of meeting space; 84 meeting rooms; Facilities & Destinations Planner Guide 40,020-sq.-ft. Ballroom; 516,0002010-2011 sq. ft. of Exhibition Space, including



Venue Features: State-of-the-art Meeting Services: One-Stop Shop grid system with conduits for allstaff services, Location; Conference Services including electric, phone and works with you on allInternet, your conferwater; on-site, service; CVB proence needs; Everyfull summer conference complete convention services. isvides assigned a Conference Assistant to handle check-in9,000 and check-out proHotelallRooms: in the Baton LOUISIANA cedures, parking/transportation, Rouge rosters, Area; 4,500 committable for facility setups, meal guarantees, directionmeeting space; 140 meeting rooms; citywide events al signs, and an optional1.1 linen service. 36,448-sq.-ft.-ballroom; million Transportation: The Baton Rouge sq.Meeting ft of flexible exhibit space, 4,000Technology: All classrooms Metropolitan Airport is within 10 seat Conference Auditorium. and meeting space are equipped with minutes of equipment downtownand andatthe River Baton Rouge Area audio-visual least Venue Features: High speed internet, JConvention AMES MADISON UNIVERSITY Center. & one computer connected to the campus Wi-fi in public areas, videoconferencEVENTS & CONFERENCES LAN line.uplinks TheFew Internet is offer also accessiVisitors Bureau Attractions: cities the ing, satellite and downlinks, MSC 3501 359 Third Street ble in the dormitories for any overnight video streaming, webcasting, state-ofdiversity of culture and entertainHarrisonburg, VA 22807 Baton Rouge, LAFax: 70801 stay using an Ethernet cord. Additional the-art audio/visual capabilities; on-site (540) 568-6330; (540) 568-6444 ment found in Louisiana’s state (225) 383-1825; (800) LA-ROUGE www.jmu.edu/events equipment issupport. available upon request. technological Two luxurious capital; Alligator Bayou Swamp Fax: (225) 338-6134 Conference Coordinator: Joyce Bentz ballrooms, spanning 32,000 and 36,000 Tours; Houmas House; Food & Nottoway; Beverage: onsite catering www.visitbatonrouge.com NEW ORLEANS MORIAL square feetCenter respectively. available; two large dining facilities that Shaw for the Arts; the Bluffs Director of James Destination Sales: Snapshot: Madison University CONVENTION CENTER Convention/Guest Hotel Rooms: serve all three meals buffet style with on Thompson Creek, designed bya Geraldine CMP 900 Convention Centerand Boulevard ranges in Bordelon services meeting space 20,000 hotel rooms. rotating menu. legendary golfer Arnold Palmer. New LA 70130 fromOrleans, our Grand Ballroom to classrooms Snapshot: Located right on the leg- Transportation: Approximately 14 (504) 582-3023; Fax: (504) 582-3032 Activities: Tennis and sand volleyball and computer labs. Nestled between endary Mississippi River, the Baton Vice-President of Sales & Marketing: miles fromUniversity the airport. courts; Recreation Center, theHempill Blue Ridge Mountains and the Tim Rouge River Center provides excellent a nationally recognized 140,700-sq.-ft. Allegheny Ridge, this 472-acre campus Attractions: Within walking distance Director of Sales: world-class meeting space. The entire offacility, can also befine used by meeting world-renowned dining, attracblends Keith Levythe spirit of a collegiate atmocomplex features more beauty than 200,000 sq. tions, attendees. entertainment; French Quarter, www.mccno.com sphere with the natural and ft. of space, www.mccsitetour.com Garden District, resources of including the area. a 70,000-sq.-ft. Riverwalk, Nearby Attractions: Massunutten exhibition hall. Aquarium of the Americas, Children’s “Same great place, now Resort, Skyline Drive hiking and Meeting Sizesmeeting Accommodated: Museum, World War II Museum; with new look”Baton Rouge River Meeting Space: Luray Caverns. 50 toaover 1,100. Audubon Zoo. Center 200,000+ sq.with ft. of Snapshot: Recently renovated asq. ft. Transportation: The Shenandoah Overallfeatures Meeting Space: 20,000+ meeting space, including 8 meeting $60-million makeover, the Morial Valley Regional Airport: 15 miles; Number of of Meeting Rooms: 30 Center has a brand new look complete rooms; 125,000-sq.-ft.Ballroom Arena; Dulles International Airport: 120 miles. with quality9,000 flooring furnishings Ballroom: sq.and ft. 70,000-sq.-ft. Main Exhibit Hall throughout. Just liketotal anyguestrooms other (100,000 ft. of Exhibit Space) Lodging: sq. 2,300 onsite (12 makeover, only appearance & 1,897seat5our Theater.. hotels within miles radius). has changed—we’ve still got 1.1 million square feet of exhibit space and 140 meeting rooms, located in the heart of one of the most colorful cities in America. Meeting Space: 232, 827 sq. ft of




18980 U Lansdow (800) 64 Fax: (703 www.c Directo Eric Wh

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Snapsh Center powerfu macy o munity and ma just 12 Airport Center ence ce Meetin 10 to 1 Lodgin


ft. of meeting room space, a 2,400-seat renovated Music Hall, a 10,700-seat renovated arena and over 100,000 sq. ft. of unique outdoor festival and reception space. Meeting Space: 62,000 sq. ft. of meetHIL ing space, including 48 breakout rooms. FAI Ballroom: New, state-of-the-art 3950 40,500-sq.-ft. ballroom can be expandFairfa (703) ed to 46,484 sq. ft.; divisible into 3 www separate rooms; controllable digital KANSAS CITY Dire day-lighting system. CONVENTION & Thida Exhibit Hall: 388,800 sq. ft. ENTERTAINMENT “Ev Hotel Rooms: 1,500 guest rooms FACILITIES need 301 West 13th Street, Suite 100 within walking distance of convention Snap Kansas City, MO 64105 center. (816) 513-5015; Fax: (816) 513-5001 Fairf Transportation: 20 minutes from the The Hilton Garden Inn Fairfax hotel www.kcconvention.com find Kansas City International Airport. Executive Director of the Kansas City in Northern Virginia offers: welc Convention Center: Oscar McGaskey Nearby Attractions: Sprint Center, and desig Small to medium size meeting Sales & Marketing Manager: College Basketball Negro trave banquet roomsExperience, for up to 300 guests Janet O’Hagen Leagues Baseball Museum, Kansas hote Dedicated andPower friendlyand sales staff City of Fountains… Heart of the City Jazz Museum, Light mee to focus on the details Nation…Kansas City, Missouri District, City Market, Kemper Arena, 3950 Fair Ridge Drive 300 Current and up-to-date audio/visual Arrowhead Stadium, Kauffman Snapshot:Fairfax, No matter your attenstaff VA how 22033 equipment and technology Stadium, Nelson Art Gallery, Country dees define fun, they’ll find it in Kansas up-t www.fairfax.hgi.com Club Plaza, Nelson-Atkins Museum, On-site catering with high-quality City. From elegant shopping and fine tech Kansas Speedway, Argosy Casino, dining to thrilling theme parks and hisand variety of menus to compliment Mee Harrah’s toric jazz clubs, the City of Fountains any budget. Up t Casino, offers a great mix of exciting attractions Ameristar Please contact Steinberg&at 703.385.7774 or steve.steinberg@hilton.com within minutes of Steve the Convention Ove Casino. Entertainment District. The eightsquare-block convention and entertainSee Ad 12 facilities can accommodate every Mid-Atlantic on Page 60 ment 17 need with 388,800 sq. ft. of columnfree contiguous exhibit space, 62,000 s.


Austin Convention Center 500 East Cesar Chavez Street, Austin, TX 78701 (512) 404-4000 • Fax: (512) 404-4416 • www.austinconventioncenter.com


winner of the Prime Site Award every year since 1995, the Austin Convention Center has emerged as a leader in the convention and meeting market. A premier facility located in the heart of the capital city’s downtown business district, the Center spans six city blocks with 374,255 square feet of exhibit and meeting space. The five column-free exhibit halls, totaling 246,097 square feet, accommodate 1,289 10’ X 10’ exhibit booths. Seven ballrooms ranging from 3,896 to 43,300 square feet in size, and 54 meeting rooms and show offices totaling 61,440 square feet, complete the four-story convention center. Ample parking is provided in two parking garages with a total capacity of 1,700 spaces. Technological Features Rated one of the most technologically advanced convention centers in the country, this gigabit-rated facility moves voice, video, and data at over one billion bits per second. The Austin Convention Center offers a variety of in-house services including complimentary Wireless Internet access, redundant high-speed Internet II access, plug and play capabilities, and an on-site technical staff to help with networking needs. Hotels Austin offers more than 25,000 hotel rooms, with 5,500 located downtown, including the 800-room Hilton Austin adjacent to the convention center. Additional nearby hotels include: Four Seasons Hotel Austin; Courtyard by Marriott; Residence Inn by Marriott; Hilton Garden Inn Austin Downtown; Radisson Hotel & Suites; Hampton Inn & Suites Downtown; Driskill Hotel; Omni Austin Hotel Downtown; and Intercontinental Stephen F. Austin Hotel. Austin by Night After conventions and meetings wrap-up each night, attendees may choose to enjoy Austin’s entertainment districts, the Warehouse District and famous Sixth Street. The Austin Convention Center is just down the street from the city’s vibrant nightlife, where visitors can also enjoy everything from fine dining in four-star restaurants,


located in the heart of the capital city’s downtown business district, the Center spans six city blocks.

to down-home barbecue and authentic Tex-Mex. As the Live Music Capital of the World, Austin echoes with the sound of country, rock ‘n’ roll, blues, jazz and Tejano. On any given evening, one can find live music playing in nearly 200 different venues. Austin by Day During the day, visitors can enjoy the capital city’s many historical attractions, including the State Capitol, the LBJ Presidential Library, the Texas State History Museum, the Blanton Museum of Art, and many more museums and art galleries. Or, one can experience the beauty of central Texas, captured by downtown’s Lady Bird Lake, bordered by 10 miles of trails enjoyed by runners, walkers and cyclists. Surrounded by three lakes and a network of parks, Austin offers the perfect environment for enjoying the best of nature. Austin ➤ Hotels: 5,500 downtown hotel rooms; adjacent 800-room Hilton Austin ➤ Airport: Austin-Bergstrom International Airport, eight miles from facility ➤ Nearby Attractions: State Capitol, Sixth Street Entertainment District, Warehouse Entertainment District, University of Texas, LBJ Presidential Library, more than 20 museums including The Texas State History Museum, dozens of art galleries and historical attractions, Lady Bird Lake.

fa s t fact s

Location: Downtown Austin Total Area: spans six city blocks Exhibit Space: 246,097 contiguous sq. ft., column free Ballrooms: 43,300 sq. ft. level 4; 23,418 sq. ft. level 1 Meeting Space: 54 meeting rooms totaling 61,440 square feet Technology: Gigabit-rated facility, wireless Internet access, plug and play capabilities Facilities & Destinations 2010-2011 Planner Guide

F O R B R E A K - O U T S E S S I O N S. When you book your next meeting at the Austin Convention Center, we also throw in 300+ days of sunshine. Lady Bird Lake and the Hike & Bike Trail are just steps from our door, with the Highland Lakes and elite golf courses only a short drive away. Here in Austin, after the wrap-up, it’s time to wind down.

246,000 sq.ft. of column-free space

(512) 404-4000 austinconventioncenter.com

Downtown location, convenient to airport

Gigabit rated, supports up to 7000 wireless computers

ALBERTA albeta, Canada



120 Ninth Ninth Avenue Avenue SE 120 SE Calgary, Alberta, Alberta, Canada Calgary, Canada CALGARY TELUS T2G OP3 T2G OP3 (800) 822-2697; 822-2697; (403) CONVENTION CENTRE (800) (403) 261-8500 261-8500 Fax: (403) 261-8510 120 Fax: Ninth(403) Avenue SE 261-8510 www.calgary-convention.com Calgary, Alberta, Canada Sales & Events Coordinator: Krista Webb Sales T2Gwww.calgary-convention.com OP3 & Events Coordinator: Krista Webb (800) 822-2697; (403) 261-8500 Fax:Snapshot: (403) 261-8510 When you you attend attend aa Calgary Snapshot: When Sales & Events Coordinator: Kristaevent, Webb TELUS Convention Centre Calgary TELUS Convention Centre www.calgary-convention.com

you're connected to three event, you’re connected to four-star three fourhotels. The The Calgary TELUS star hotels. Calgary Snapshot: When you attendTELUS a Calgary Convention Centre is a multi-purpose, TELUS Convention Centre event, newly-expanded, fully-equipped venue venue you're connected to three four-star featuring 132,000 square feet of flexible flexible hotels. The Calgary TELUS meeting space, rapidly can be rapidly Convention Centrewhich is a multi-purpose, configured to accommodate the most newly-expanded, fully-equipped venue specialized needs. featuring 132,000 square feet of flexible Meeting Space: Newly-expanded, feameeting space, whichNewly-expanded, can be rapidly featuring 132,000 meetsq. ft. of flexible meetconfigured to accommodate the most ing spaceneeds. including a 20,000-sq.-ft. specialized ballroom, over 65,000 sq. ft. of exhibit exhibit Meeting Space: Newly-expanded, feaspace, five foyer areas and 27 breakout turing 132,000 sq. ft. of flexible meetrooms; Terrace View Room is Elegant ing space including a 20,000-sq.-ft. ballroom, over 65,000 sq. ft. of exhibit oklahoma space, five foyer areas and 27 breakout rooms; Terrace View Room is Elegant BRITISH COLUMBIA


COX CONVENTION CENTER VANCOUVER One Myriad Gardens Oklahoma City, OK 73102 & CONVENTION (405) 602-8500, Fax (405) 602-8505 EXHIBITION CENTRE www.coxconventioncenter.com Suite 200, 999 Canada Place VANCOUVER Director of Sales & Marketing: Vancouver, BC, Canada V6C 3C1 Tim Linville CONVENTION & (604) 689-8232; (866) 785-8232 Snapshot: Cox only) Convention Center is one of EXHIBITION CENTRE (North America the most SuiteFax: 200, 999centrally Canada located Place venues of its kind (604) 647-7232 in the nation. The SMG-managed facility is Vancouver, BC, Canada V6C 3C1 www.vcec.ca (604)Director 689-8232; (866) 785-8232 non-union located justMorris steps away from ofand Sales: Gayle (North Americanumber only) of downtown hotels and a growing On All Levels” Fax:“More. 647-7232 a(604) vibrant entertainment district featuring a www.vcec.ca Snapshot: Spectacular, multi-level, variety of canal-side restaurants, clubs, music Director of Sales: Gayleoriginally Morris built for waterfront venue, venues, shops and attractions.

Canada for the World’s Fair “More. OnPavilion All Levels” Meeting Space: The 105,000 -square-foot

Expo in 1986, the Vancouver Snapshot: meeting Spectacular, room complexmulti-level, features 21 meeting Convention & Exhibition Centre will waterfront venue, originally builtballroom, for rooms and a 25,000-square-foot triple its size as this beautiful Canadian Canada Pavilion for100,000 the World’s in addition to the squareFair feet of city prepares to host the 2010 Olympic Expo in 1986, Vancouver space (80,000the of which is column-free) & Paralympics Winter Games. Convention Exhibition Centre Halls, will and available in&our expansive Exhibit Meeting Flexible triple its than size Space: as this square beautiful Canadian more 32,000 feetpre-function of floor space space 133,000 sq. ft. inprepares thefunction adjacent 15,000-seat Arena. cityand to host thetotals 2010 Olympic on two levels, including a 91,000-sq.-ft. & Paralympics Winter Games. Technology: On-site communication column-free exhibit hall; divisible into Meeting Space: Flexible pre-function three halls and a 16,000-sq.-ft. column20 function and space totals 133,000 sq. ft. free ballroom; divisible into three on two levels, including a 91,000-sq.-ft. rooms; 20 meeting rooms from 500 to column-free exhibit hall; divisible into

5th floor roof-top room with private space, five Olde foyer areas 27 breakout balcony; Scotchand Room is a multirooms; Terrace View Roombar is Elegant level room with built-in and hard5th floorfloor. roof-top room with private wood 5th floor roof-top roomRoom with private balcony; Olde Scotch is a VenueOlde Features: Full-service electronic balcony; Scotch Room is a bar multimulti-level room with built-in and infrastructure supports high-speed level room with hardwood floor.built-in bar and hardInternet, telecommunications and elabwood floor. Venue Full-service orate Features: audio-visual displays, elecwith full Venue Features: Full-service electronic tronic infrastructure supports high-satellite video-conferencing capabilities, infrastructure supports high-speed speed Internet, downlink andtelecommunications fiber-optic services. Internet, telecommunications and elaband elaborate audio-visual displays, Convention/Guest Hotel Rooms: orate audio-visual displays, with full The with full video-conferencing capabiliCalgary TELUS Convention Centre is video-conferencing capabilities, satellite ties, satellite downlink and fiber-optic directlyand connected to over 1,100 fourdownlink fiber-optic services. services. star hotel rooms through indoor pathConvention/Guest Hotel Rooms: The Convention/Guest ways; 11,000 hotelHotel roomsRooms: in Calgary, Calgary TELUS Convention Centre is The Calgary TELUS Convention with over 3,600 of those rooms right in directly connected toconnected over 1,100 Centre is directlycore. to fourover the downtown star hotelfour-star rooms through indoor path1,100 hotel rooms through Transportation: Calgary International ways; 11,000 hotel rooms inhotel Calgary, indoor pathways; 11,000 rooms iswith only 20 minutes with over 3,600 ofover those rooms right inAirport Calgary, 3,600 ofaway those in therooms downtown right incore. the downtown core.dining Attractions: vibrant shopping, and entertainment inInternational downtown Transportation: Calgary Transportation: Calgary International Calgary; the Epcor Centre for Airport is isonly 2020 minutes away Airport only minutes away Performing Arts; the Glenbow Attractions: vibrant shopping, dining Vibrant Attractions: shopping, Museum; spectacular hiking and and entertainment in downtown dining entertainment in downskiingand in the blue Canadian Rockies. Calgary; the Epcor for Epcor Centre town Calgary; theCentre Performing Arts;Arts; the Glenbow for Performing the Glenbow Museum; Museum;spectacular spectacularhiking hikingand and skiing skiingininthe theblue blueCanadian CanadianRockies. Rockies.

services, wireless internet, plus complimentary multiple pre-function 6,500 Wi-Fi sq. ft.; in Expansion, due to be comareas and in Internet speedscombined of up to pleted 2009;access will triple one Gigabit. meeting/exhibition space to nearly 500,000 sq. ft. Hotel Rooms: 1,400 Convention/Guest 6,500 sq. ft.; Expansion, due to be comofVenue Oklahoma City’s 15,000 hotel rooms features: Unique “scratch pleted in 2009; will triple combined arekitchen” within walking distance. Two of the on-site caterer utilizes meeting/exhibition space to nearly fresh, adjacent hotels arewithout connecting: one is avoids local sq. products additives, 500,000 ft. joined by agoods, glass-enclosed sky bridge; canned disposable utensils and Venue features: Unique and the other offers access“scratch through the dishes. kitchen” on-site caterer concourse, utilizes fresh, renovated underground which Green Designated aavoids local products additives, opens intoFeatures: thewithout convention center’s 900Powersmart Convention Centre by BC canned goods, disposable and space underground parkingutensils garage. Hydro; Awarded “GO GREEN” cerdishes. Transportation: 10 miles/15 min. from tificate from the Building Owners and Green Features: Designated a just Will Rogers World Airport, located Managers Association. Powersmart Convention Centre City by BC off I-40 in downtown Oklahoma Convention/Hotel Rooms: 13,000 Hydro; Awarded cerbetween I-35 and “GO I-44. GREEN” quality rooms within easy walking tificate fromhotel the Building Owners Attractions: Oklahoma City Arena,and distance. Managers Association. Bricktown dining & entertainment Transportation: Vancouver Convention/Hotel Rooms: 13,000 district, Bricktown Canal & Water International Airport. quality hotel rooms withinBallpark, easy walking Taxis, AT&T Bricktown Myriad Botanical Gardens and distance. Attractions: Edgewater Casino, Tantra Crystal Bridge Lounge Tropical Conservatory; Waterfront & Grill at Transportation: Vancouver Oklahoma Museum Art, Dam LonsdaleCity Quay Hotel,ofGiggle International Airport. Civic Center Music Hall, Oklahoma Dinner Theatre, Grouse Mountain, Attractions: Edgewater Casino, Tantra City National & Museum, The Peak ofMemorial Vancouver, H.R. Waterfront Lounge &Western Grill atHeritage National Cowboy and MacMillan Space Centre, Vancouver Lonsdale Quay Hotel, Giggle Dam Museum, Oklahoma City Zoo, Science Art Gallery, Dr. Sun Yat-Sen Classical Dinner Theatre, Grouse Mountain, Museum. Chinese Garden, Vancouver Maritime The Peak of Vancouver, H.R. See & ad Events, on Museum, Harbour Cruises MacMillan Space Centre, Vancouver Cover 3 Vancouver Museum, Vancouver Art Gallery, Dr. Sun Yat-Sen Classical Aquarium, M&M Chinese Garden, Vancouver Maritime Salmon Fishing Museum, Harbour Cruises & Events, Charters, Playland @ Vancouver Museum, Vancouver the PNE, VanDusen Aquarium, M&M Botanical Garden, Salmon Fishing Prince of Whales Charters, Playland @ Whale Watching. the PNE, VanDusen


Connecticut CONNECTICUT CONNECTICUT Convention Center CONVENTION CENTER CONVENTION CENTER Columbus Boulevard 100100 Columbus Boulevard Hartford, CT 06106 Hartford, CT 06106 249-6000; 249-6161 (860)(860) 249-6000; Fax:Fax: (860)(860) 249-6161 www.ctconventions.com www.ctconventions.com Director of Sales Marketing: Director of Sales andand Marketing: Jeanne O’Grady Jeanne O’Grady

“The Spotlight’ s On NEW “The Spotlight’ s On TheThe NEW Convention Center” Connecticut Connecticut Convention Center” Snapshot: views stunning, Snapshot: TheThe views are are stunning, thethe theisspace is immense, space is immense, the ease of space immense, andand theand easethe of ease of booking an isevent is superior. booking an event is superior. booking an event superior. TheTheThe Connecticut Convention Center offers Connecticut Convention Center offers more 200,000 square of meetmore thanthan 200,000 square feetfeet of meetspace a dramatic riverfront inging space in aindramatic riverfront set-setaccessible to more million tingting accessible to more thanthan 23 23 million people within a 2-1/2 hour drive. people within a 2-1/2 hour drive. Meeting Space: 205,000 ft meetof meetMeeting Space: 205,000 sq. sq. ft of ing/exhibit space; meeting rooms; ing/exhibit space; 19 19 meeting rooms; Ballroom; 180,000 40,000-sq.-ft. 40,000-sq.-ft. Ballroom; 180,000 sq. sq. ft. ft. including a 140,000of exhibit space, of exhibit space, including a 140,000sq.-ft Main Exhibit Hall; 40,000-sq.sq.-ft Main Exhibit Hall; 40,000-sq.3,200-seat ballroom. ft., ft., 3,200-seat ballroom.


Venue Features: Wireless internet, Venue Features: Wireless internet, Venue Features: Wireless internet, Webcasting; Executive Chef Roger Webcasting; Executive Chef Roger Webcasting; Executive Chef Roger Morgan; Seattle’s Best Café Attached Morgan; Seattle’s Best Café Attached Morgan; Seattle’s Best Café Attached to409-room 409-room Marriott Hotel; 2,600toto409-room Marriott Hotel; 2,600Marriott Hotel; 2,600space attached parking garage; space attached parking garage; space attached parking garage; Convenient access tomajor major highways. Convenient access totomajor highways. Convenient access highways. Convention/Guest Hotel Rooms: Convention/Guest Convention/GuestHotel HotelRooms: Rooms: 1,700 Rooms (downtown); 6,500 1,700 Rooms (downtown); 6,500 1,700 Rooms (downtown); 6,500 Rooms (within miles). Rooms (within 303030 miles). Rooms (within miles). Transportation: miles from Bradley Transportation: 121212 miles from Bradley Transportation: miles from International Airport.Airport. International Airport. Bradley International Nearby Attractions: The Old State Nearby Attractions: The Old State Nearby Attractions: The Old State House; Wadsworth Atheneum; House; Wadsworth Atheneum; House; Wadsworth Atheneum; Bushnell Park; Bushnell Park Bushnell Park; Bushnell Park Bushnell Park; Bushnell Park Carousel; Mark Twain/Harriet Carousel; Mark Twain/Harriet Carousel; Mark Twain/Harriet Beecher Stowe Homesteads; Bushnell Beecher Stowe Homesteads; Bushnell Beecher Stowe Homesteads; Memorial Hall; State Capitol Memorial Hall; State Capitol Bushnell Memorial Hall; State Building; New England Air Museum; Building; New England Museum; Capitol Building; NewAir England Mystic Seaport & Marinelife Mystic Seaport & Marinelife Air Museum; Mystic Seaport & Aquarium; Foxwoods Resort Casino; Aquarium; Foxwoods Resort Casino; Marinelife Aquarium; Foxwoods Mohegan Resort; Essex Valley Mohegan SunSun Resort; Essex Valley Resort Casino; Mohegan Sun Railroad ; Old Sturbridge Village; Railroad ;Essex Old Sturbridge Village; Resort; Valley Railroad ; Old Basketball Hall of Basketball Fame ; USSHall Basketball Hall of Fame ; USS Sturbridge Village; ; Goodspeed Opera; Nautilus Opera; ofNautilus Fame; ;Goodspeed USS Nautilus; Goodspeed Six Flags amusement park; park; Six Flags amusement park; Opera; Six Flags amusement The Connecticut Shore Long The Connecticut Shore ononon Long The Connecticut Shore Long Island Sound’ Five ski areas. Island Sound’ Five skiski areas. Island Sound’ Five areas.



184,000-sq.-ft. Main Exhibit Hall. 184,000-sq.-ft. Main Exhibit Hall. Venue Features: Wireless Venue Features: FreeFree Wireless Internet, Internet II Abilene Network Internet, Internet II Abilene Network Capability, and Informational Plasma Capability, and Informational Plasma Entertainment/Sports/Performances/ Screens located throughout buildScreens located throughout thethe buildExhibitions/Concerts/Competition/ Transportation & Visitor ing;ing; Transportation & Visitor Information Desk, Close proximity Information Desk, Close proximity to to Shows/Special Events public transportation. public transportation. Convention/Guest Hotel Rooms: Convention/Guest Hotel Rooms: 35,000. 35,000. Transportation: milles from BOSTON CONVENTION Transportation: twotwo milles from BOSTON CONVENTION Logan International Airport. International Airport. EXHIBITION CENTER Logan && EXHIBITION CENTER Summer Street 415415 Summer Street Nearby Attractions: Faneuil Hall Nearby Attractions: Faneuil Hall Boston, 02210 Boston, MAMA 02210 Marketplace, Boston Harbor, Marketplace, Boston Harbor, 954-2000; 954-2299 (617)(617) 954-2000; Fax:Fax: (617)(617) 954-2299 Downtown Boston, Fenway Park, Downtown Boston, Fenway Park, www.massconvention.com www.massconvention.com Boston Symphony Orchestra, Boston Symphony Orchestra, Executive Director: James E. Rooney Executive Director: James E. Rooney Museum of Fine Arts, Museum of Fine Arts, “Stunning Architecture. Superior “Stunning Architecture. Superior Black Heritage Trail, Freedom Black Heritage Trail, TheThe Freedom Service. Unsurpassed Technology.” Service. Unsurpassed Technology.” Trial, Museum of Science. Trial, Museum of Science. Snapshot: Designed input from SeeSee Snapshot: Designed withwith input from on Page Ad Ad on Page 23 23 association corporate meeting association andand corporate meeting planners as well as trade show planners as well as trade show producers worldwide, Boston producers worldwide, thethe Boston Convention & Exhibition Center Convention & Exhibition Center (BCEC) delivers more customer(BCEC) delivers more customerfocused features, greater flexibility, focused features, greater flexibility, andand more state-of-the-art services more state-of-the-art services thanthan anyany other convention center. Flexible, easily other convention center. Flexible, easily configured spaces make BCEC configured spaces make thethe BCEC thethe perfect choice both large perfect choice for for both large andand THE FACILITIES MEDIA GROUP small-scale events. small-scale events. Essential Planning Tools Meeting Space: More 300,000 Meeting Space: More thanthan 300,000 sq. sq. ft. of meeting space; 84 meeting rooms; ft. of meeting space; 84 meeting rooms; 40,020-sq.-ft. Ballroom; 516,000 40,020-sq.-ft. Ballroom; 516,000 sq. sq. ft. ft. Facilities & Destinations 2010-2011 Planner Guide of Exhibition Space, including of Exhibition Space, including


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The Georgia Center, The University of Georgia’s Conference Center & Hotel


he Georgia Center, The University of Georgia’s Conference Center and Hotel, is one of the world’s largest and most comprehensive university-based conference centers. Conveniently located on the beautiful, historic campus of UGA just minutes from Downtown Athens, The Georgia Center encompasses space for meetings, conferences, exhibitions, banquets, special events, dining and lodging. With more than 50 years of experience hosting local, national and international groups, The Georgia Center offers a stimulating environment that connects lifelong learners from around the world. At The Georgia Center, you will find unparalleled conference planning and event design. Your conference or event is assigned an on-site event management team with the experience and knowledge to coordinate your conference from development to conclusion. And, whether your conference or event is for 30 or 300, the complete experience requires a truly memorable setting. Our Event Designers can create a customized look and feel for your event, from serene elegance to casual fun. The Georgia Center, the go-to Conference Center & Hotel.

Conference Center Offerings: 20 Meeting Rooms 5 Executive Boardrooms 16,000 sq. ft. of Exhibit Space 2 Auditoriums Conference Registration (on-site or at a site of your choice) Event Designers and Planners Marketing and Graphic Design In-house 24-hour Technical and Audiovisual Support Business Center with Computer/ Internet Access Free Wireless Internet Hotel Offerings: 200 Hotel Rooms, including 11 Suites Multiple Dining Options:

The Savannah Room Restaurant The Courtyard Café Georgia Java – we proudly brew Starbucks® coffee Dawg House Lounge Magnolia Ballroom and Banquet Areas Evening Room Service Free Wireless Internet 32” Flat-screen TVs In-room Microwave, Refrigerator and Coffee Maker Fitness Center and Access to Nearby UGA Athletic Facilities Complimentary Shuttle Service to and from Downtown Athens, AthensBen Epps Airport and Around the University’s Campus Open to Everyone!

1197 S. Lumpkin Street, Athens, GA 30602 • (706) 542-2654; (800) 488-7827, Fax: (706) 542-6630 • www.georgiacenter.uga.edu

find your center Find your center at The GeorGia CenTer, The University of Georgia’s Conference Center and Hotel. You can relax, recharge and be inspired while The Georgia Center’s knowledgeable and professional staff takes care of your conference and hotel needs. The Georgia Center encompasses space for meetings, conferences, exhibitions, special events, dining and lodging - all under one roof!

Facilities & Destinations 2010-2011 Planner Guide

Sales@georgiacenter.uga.edu 706-542-2654 or 800-488-7827 www.georgiacenter.uga.edu/center 21








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313¸400Space: sq.ft. 1.5 of Exhibit Meeting MillionSpace— of total 236¸900Square sq. ft.Footage, is column free; 76¸500 Building including sq. ft. of Secondary Exhibit 313,400 sq.ft. of Exhibit SpaceSpace; (236, 31¸610-sq-ft. Spiritfree); of Pittsburgh 900 sq. ft. is column 76,500 and Regional sq.Ballroom ft. of Secondary ExhibitShowcase Space; both PENNSYLVANIA presented bySpirit Dollar Bank; 51 Meeting 31,610-sq-ft. of Pittsburgh 313¸400 sq.ft. of Regional Exhibit Space— Rooms; Two 250 – seat Lecture Halls; Ballroom and Showcase 236¸900 sq. ft. is by column free; 76¸500 60,000-sq.-ft.of pre-function space both presented Dollar Bank; 51 sq.Meeting ft. of Secondary Exhibit overlooking Allegheny River. Rooms; Two 250Space; – seat 31¸610-sq-ft. Spirit of Pittsburghof preLecture Halls; 60,000-sq.-ft. Venueand Features: Ballroom Regional12¸000-sq.-ft. Showcase bothMain function space overlooking Allegheny Kitchen; 37 Highly presented by Dollar Bank;Accessible 51 MeetingLoading DAVID L. LAWRENCE River. LAWRENCE Docks; Rooms; TwoState-of-the-Art 250 – seat LectureTeleconference Halls; CONVENTION CENTER CONVENTION CENTER 60,000-sq.-ft.of and Telecommunications; Available Venue Features: 12,000-sq.pre-function space 1000 Ft. 1000 Ft. Duquesne Duquesne Blvd Blvd overlooking Allegheny River. Access;37700-car ft.Internet Main Kitchen; Highlygarage. Pittsburgh, PA Pittsburgh, PA 15222 15222 Accessible Loading Docks; StateVenue Features: 12¸000-sq.-ft. Main Transportation: Pittsburgh (412) 565-6000; (412) 565-6000; Fax: Fax: (412) (412) 565-6008 565-6008 of-the-Art Teleconference Kitchen; 37 Highly Accessible Loading www.pittsburghcc.com International Airport is and world-class www.pittsburghcc.com DAVID L. LAWRENCE Telecommunications; Available Docks; Teleconference General Manager: withState-of-the-Art about 290 non-stop flights per day General Manager: Mark Mark Leahy Leahy CONVENTION CENTER Internet Access; 700-car garage. and Telecommunications; Available to 80 destinations, and is served by 19 1000 Ft. Duquesne Blvd Internet Access; 700-car garage. Snapshot: Officially Officially opened Transportation: Pittsburgh Snapshot: opened in in air carriers. Pittsburgh is within 500 Pittsburgh, PA 15222 September 2003, the Transportation: Pittsburgh International Airport world-class September the $375-million $375-million miles of more than ishalf the U.S. (412) 565-6000;2003, Fax: (412) 565-6008 David L Lawrence Convention Center Airport is world-class www.pittsburghcc.com with about 290 non-stop David L Lawrence Convention Center International population, and the cityflights is lessper than receivedManager: “Gold” in non-stop flights daystates General Mark Leahy day90about tominutes 80290 destinations, andfrom is per served received “Gold” rating rating in Energy Energyand and with flying time 20 Environmental Design is served is bywithin 19 19destinations, air carriers.and Pittsburgh Environmental Design (L.E.E.D) (L.E.E.D) by toby80and Canada. Snapshot: Officially openedBuilding in air500 carriers. is within 500U.S. by the by the U.S. Green milesPittsburgh of more than half the the by the U.S. Green Building September 2003, thethe $375-million miles of more and thanthe halfcity the isU.S. Council, making population, less than Council, making ititConvention the first first“green” “green” David L Lawrence population, and the city is less than convention center and world’s Center largest 90 minutes flying time from 20 states convention center andinworld’s largest received “Gold” rating Energy and 90 minutes flying time from 20 states “green” building. Located in the hub andCanada. Canada. “green” building. Located in the by hub of and Environmental of Pittsburgh’s Design cultural,(L.E.E.D) business and Pittsburgh’s cultural, business and the by the U.S. Green Building entertainment district, the Center entertainment the“green” Center Council, makingdistrict, it the first effectively blends unparalleled funcconvention center and world’s largest effectively blends unparalleled functiontionality with cutting-edge technology “green” building. Located technology in the hub ofto ality with cutting-edge to offer meeting planners, exhibitors Pittsburgh’s cultural, business and and offer meeting planners, exhibitors and attendees an unforgettable meeting entertainment district, the Center attendees an unforgettable meeting experience.blends unparalleled functioneffectively experience. ality with cutting-edge technology to Meeting Space: 1.5 Million of and total offer meeting planners, exhibitors Building an Square Footage,meeting including attendees unforgettable experience. texas Meeting Space: 1.5 Million of total Building Square Footage, including

Additional space includes a ballroom measuring 31,590 sq. ft., a 3,600 tierPENNSYLVANIA seated amphitheater, an exhibit hall meetings/conventions with retractable seating for large 6,600,and 100small. The Convention Center has more than meeting rooms and four exterior PENNSYLVANIA 440,000suitable sq. ft. for of exhibit including balconies outdoorspace, receptions, meetings/conventions large and a 315,000-sq.-ft. Main Exhibit each measuring nearly 3,000 sq.small. ft. Hall; The33,000-sq.-ft. Convention Center has more thanmeeting ballroom andsingle52 Technology: GRBspace, offers 440,000 sq.offering ft. ofThe exhibit including rooms an additional 120,000 George R. Brown Convention Center mode and multi-mode fiber backbone in a 315,000-sq.-ft. Main Exhibit Hall; 6,300-sq.-ft., 600-seat alldesquare areas offeet; the building, access the1001 Avenida las Americas 33,000-sq.-ft. ballroom andwireless 52 meeting ater. Oncethe complete, the120,000 expanded throughout facility, redundant ISP rooms offering an additional Houston, TX 77010 Convention will provide networks, gigabitCenter LAN 600-seat service totheanyplanners square feet; 6,300-sq.-ft., aOnce totalroom of one square feet of (713) 853-8000; (800) 427-4697 meeting ormillion exhibit hall, webcasting George R. Brown ater. complete, the expanded saleable space (700,000 square feet of Convention Center will provide planners services, dedicated network monitoring, Convention Center Fax: (713) 853-8090 exhibit 541,000 feet of a temporary total of onespace, million square square feet of LAN/WAN/VPN construc1001 Avenida de las Americas www.HoustonConventionCtr.com PENNSYLVANIA saleable space (700,000 square of amount which is contiguous); thefeet largest Houston, TX 77010 tion, complete telephone service (single CONVENTION CENTER exhibit space, square of (713) 853-8000; (800) 427-4697 General Manager: Luther541,000 Villagomez of multi-line ballroom space of anyfeet convention line, and digital), and ISDN, PENNSYLVANIA 1101 Arch853-8090 Street Fax: (713) which is contiguous); thehigh-speed largestatamount on the East Coast 93,000 T-1center and other special data sq. ft.; CONVENTION Philadelphia, PA 19107 CENTER www.HoustonConventionCtr.com ofcircuits. ballroom spaceofof87any convention and a total meeting rooms. 1101 Arch Street (800)Luther (215) 636-3300; CALL-PHL General Manager: Villagomez Snapshot: Located theEast heart of downtown center oninthe Coast at 93,000 sq. ft.; Philadelphia, PA 19107 Venue Features: Free wireless Internet Fax: (215) 636-3327 Hotel Rooms: 5,000Convention within one mile of Houston, theand George R. Brown a total of 87 meeting rooms. Snapshot: Located in the heart of down(215) 636-3300; (800) CALL-PHL www.PhiladelphiaUSA.travel Center is within with Internet access updistance to one Gigabit; GRB; 60,000 citywide. comfortable walking of Venue Features: Free wireless Internet Fax: (215) 636-3327 town Houston, the George R. Brown Vice President/Convention Services: anInternet internal fiber backbone, several major Transportation: attractions. Across the street is theand data www.PhiladelphiaUSA.travel Bush access upoptic toIntercontinental one Gigabit; Convention Patricia Kraft Center Hilpl is within comfortable with cabling throughout the entire facility. Vice President/Convention Services: lush 12-acre Discovery Green park. Nearby are an internal fiber optic backbone, and data Airport and Hobby Airport are both walkingKraft distance of several major attracPatricia Hilpl – Be at Liberty “Philadelphia to venues the12-acre sports Toyota Center and Minute Maid cabling throughout theFlat entire facility. full-service airports. rate $6 Rooms: cab rides Convention/Guest Hotel tions. Across the street is the lush Meet” “Philadelphia Be atNearby Libertyaretothe anywhere Light-rail 10,000 downtown. rooms inHotel city; 3,682service within Convention/Guest Rooms: Discovery Green– park. Meet” from downtown to two-minutes of points Pennsylvania Snapshot: meetand in Minute 10,000 rooms in city; 3,682south. within sports venuesWhen Toyotayou Center two-minutes ofDiscovery Pennsylvania Snapshot: in than a is Convention Center. Green, Theater Philadelphia, you get more Maid Park.When New toyou themeet neighborhood Attractions: Center. Philadelphia, youa get more a hub. venue, you get good mixthan of work and Convention the Houston Pavilions entertainment District, Space Center Transportation: 20Houston, minutes to venue, you Pennsylvania getYes. a good ofbet. work and play. The Convention Convenient? Fun?mix You Transportation: 20 minutes to Airport. Downtown Aquarium, Houston Philadelphia International play. Theknown Pennsylvania Convention Center, for its beauty, flexibility Philadelphia International Airport. Livestock Show and Rodeo, Museum Meetingknown Space:for The GRB features 1.2 Attractions: More than 20 major Center, its beauty, flexibility and location inexhibition, the heart meeting of Center District, Galleria Attractions: More than 20 major million sq. ft.inof and and location the heart of Center performing arts facilities, including City, as well as five-star dining, tax-free shopping, all major performing arts facilities, including registration including 639,000 City, as wellspace, as five-star dining, tax-free venues for ballet, jazz, drama and shopping, and ease in traveling in, out sportsfor andballet, year- jazz, drama and contiguousand sq. ft. first-level shopping, easeofin travelingexhibit in, outhalls. venues musical theater; than 200 and around thecity. city. theater; moremore than 200 round golf. Twoaround exhibitthe halls on third level are acces- musical and restaurants in Center City. restaurants in Center City. sible to trucks via Currently, ramp and drive-in Meeting Spaces: Currently, Meeting Spaces: thethe doors. See ad on page 9 PennsylvaniaConvention Convention Center Pennsylvania Center stretchesover oversixsixcity cityblocks, blocks, providing stretches providing 22a total totalofof610,000 610,000sq.sq.ft.ft. of of meeting/function easily meeting/functionspace spacethat that easily accommodates accommodatesthe theneeds needsof of

Ontario, Canada

Direct Energy Centre

100 Princes’ Blvd. Toronto, Ontario M6K 3C3 (416) 263-3020; Fax: (416) 263-3029 www.directenergycentre.com Director of Sales & Marketing: Laura Purdy

Snapshot: Direct Energy Centre is Canada’s largest exhibition and convention centre with over 1 million square feet of exhibition space. We are conveniently located at Exhibition Place in downtown Toronto, with 35,000 hotel rooms citywide. Toronto’s Pearson International Airport is host to 50 global air carriers and is only 12 miles from Direct Energy Centre. Direct Energy Centre is one of the world’s most environmentally responsible exhibition and convention facilities. The venue includes a Presentation Theatre with 100 Permanent fixed seats, a


The Georgia Center, The University of Georgia’s Conference Center & Hotel 1197 S. Lumpkin Street Athens, GA 30602 (706) 542-2654; (800) 488-7827 Fax: (706) 542-6630 www.georgiacenter.uga.edu Sales Director: Kim Rogers

The Go-To Conference Center & Hotel Snapshot: The Georgia Center provides comprehensive event services for professional associations, educational organizations, businesses, government entities and the community. Lodging: 200 rooms with 11 suites. Meeting Sizes: up to 600. Overall Meeting Space: 30,000 sq. ft.; including 20 Meeting Rooms; 5 Executive Boardrooms; Ballroom and Banquet areas.

8,200-seat arena and a 20,000-seat open-air stadium on-site. Meeting Space: 1,072,000 sq. ft. of meeting/exhibit/event space, including 23 meeting rooms; Allstream Centre, Toronto’s newest Conference Center, features 20 meeting rooms and the largest divisible, column-free ballroom in the city, opened in 2009. Services: In-house catering and concessions department available. On-site parking for 7,000 vehicles. Transportation: 12 miles/20 minutes from Pearson International Airport. Attractions: Air Canada Centre; Scaramouche Restaurant; Hockey Hall of Fame; Le Montmartre Restaurant; The Distillery Historic District; Campbell House Museum; Black Creek Pioneer Village; Textile Museum of Canada; Bata Shoe Museum; Campbell House Museum; Royal Ontario Museum, Clarke Museum; Scarborough Historical Museum; Thomson Memorial Park; MZTV Museum of Television; CBC Museum; Benares Historic House and Visitor Centre.

Exhibit Space: 16,000 sq. ft. Theater/Auditorium: 375-600 seats. Technology: Wireless Internet throughout facility/hotel rooms; Smart Podiums with the latest AV Technology; 24/7 onsite technical support. Services: Onsite Event Managers, Designers & Planners; Registration Services; Customized Meeting Packages; Marketing, Promotion, Graphic Design and Website Development; Business Center with Computer/Internet Access. Food & Beverage: Banquet Menu Planning; Evening and Event Cocktail Service; Full-Service Catering. Restaurants: Savannah Room Restaurant (Gourmet Southern Cuisine); Courtyard Café (hot entrées, soups and salad bar); Georgia Java (Starbucks Coffee, specialty sandwiches & delightful desserts; Dawg House Lounge (sports-bar atmosphere & tavern menu) Magnolia Ballroom and Private Banquet Areas. Attractions: Georgia Museum of Art; State Botanical Gardens; Butts-Mehre Athletic Museum; UGA Golf Course; Double-Barrel Cannon; Lyndon House Arts Center; Athena Statue; Morton Theatre; 40 Watt Club; Unique Restaurants/Shops/Pubs/Clubs. See ad on page 21

Facilities & Destinations 2010-2011 Planner Guide

Learning — Networking — Destinations — Partnerships Spend just two days gathering the knowledge and resources you’ll need to produce successful and cost-effective meetings and events. Experience unparalleled educational opportunities and a diverse selection of exhibitors.





April 13–14, 2011

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September 7–8, 2011


Washington, DC



September 7–8, 2011


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Mississippi Coast Coliseum and Convention Center 2350 Beach Boulevard, Biloxi, Mississippi 39531 • (228) 896-6699 • www.gulfcoast.org

The Mississippi Gulf Coast


ou will find a lot to love here on the Mississippi Gulf Coast. Like 400,000 square feet of newly expanded and renovated exhibit and meeting space at the Mississippi Coast Coliseum and Convention Center (MCCCC). The centerpiece of this beachfront convention center is the 129,500-square-foot exhibit space. It has unlimited floor load capacity, huge loading docks, and all the power anyone could need. This is flexible space. With 22 breakout rooms, we can handle all the breakout sessions you can throw at us. Need a fresh gulf seafood dinner for 6,000? No problem. If you need the arena, you’ll get another 30,000 square feet of space and seating for 9,000. One distinct advantage the MCCCC has as a newly-expanded facility is the quality of our technology. You’ll find the latest in telecommunications here. 3G technology. Digital and analog lines. 94 wireless access points. Peer-to-Peer Networking. Webcasting. And after the meeting, just imagine the choices your delegates can make. Will they hit the links on one of our signature golf courses or hit blackjack at one of our casino resorts? Give themselves a day of luxurious spa treatments, or treat themselves to gulf-fresh seafood prepared by a celebrity chef? Lounge on our 26-mile long beach, or go after the big ones on a charter fishing boat? Play at one of our eleven casino resorts. The slots are hot and we offer exciting action at the blackjack tables, roulette wheels, craps tables and poker rooms. There are games for everyone from penny slots to playing baccarat in sophisticated High Limit areas. The area boasts 18,000 rooms, 5,000 committable for meetings. Accommodations range from the luxury of penthouse suites to the fun of a little mom-and-pop motor court. The RV fan will find plenty of parks available.


The centerpiece of this beachfront convention center is the 129,500-square-foot exhibit space.

You won’t believe the headliners starring on the Mississippi Gulf Coast. Performers like Jay Leno, B.B. King, and Lee Greenwood just to name a few. Go to our website at www.gulfcoast.org to see a current schedule. The Mississippi Gulf Coast features signature courses designed by the likes of Arnold Palmer, Jack Nicklaus, Tom Fazio and Jerry Pate. With 20 courses to choose from, your delegates could swing clubs for weeks and never play the same hole twice. Everyone asks about the shopping. The Mississippi Gulf Coast is dotted with unique boutiques, factory outlets, and places where you can find that special gift. Works by our talented artists and craftsmen are available throughout the area. Antiquing here is a sport in itself. If you are looking for mint collectibles or pieces that need a little loving care, you can find them on the Mississippi Gulf Coast. With all the fun and excitement going on, it’s nice to know you can take a break and take in a museum. Contemplate the works of George Ohr, the Mad Potter of Biloxi, at the Frank Gehry designed museum. Or experience Horn Island through the eyes of Walter Anderson at the museum devoted to his works. If the family is coming, there is plenty for them to do. Take the ferry out to Ship Island where historic Fort Massachusetts, crystal clear water, and a beach rated among the finest in the world awaits your footprints. Take a tour aboard a working shrimp boat, watch the skipper haul in the nets and see the catch for you. Choose from a day at the water park or a visit to a nationally rated children’s museum. Along the beach, delegates can rent jet skis, kayak, or go parasailing and Relax... It’s the Mississippi Gulf Coast. Call Crystal Johnson at (888) 467-GULF x215. Or go to www. gulfcoast.org. Book a site tour now and come see the Mississippi Gulf Coast for yourself. Facilities & Destinations 2010-2011 Planner Guide

You’re meeting on the Mississippi Gulf Coast Now Open!*

Missi Convenstsippi Coast ion Cent er

Wonderful destination. Great facility. Smooth registration. Happy delegates. Now, you can relax.

We offer a wide variety of services designed to make life easier for you. Attendance-building brochures and destination photos. Computer-generated name tags and on-site registration. Local promotional items to fill your welcome bags.

There’s plenty to do on breaks. We offer twenty-six miles of beach. World-class casino resorts. Stunning accommodations. Fine cuisine featuring gulf-fresh seafood. Signature golf courses. Shopping in exclusive boutiques and factory outlets. Email the Mississippi Gulf Coast CVB at conventions@gulfcoast.org or call us at 888-467-4853. Then, you can start to relax.

*400,000 sq. ft. of Newly Expanded and Renovated Exhibit & Meeting Space. Facilities & Destinations 2010-2011 Planner Guide


The Facilities Media Group

B u y e r ’s G u i d e


HAWAI’Ii Hawai

JW Marriott Indianapolis: 104,000 meeting space (47 rooms, 2 theaters), 10 with mountain terraces, or executive meeting valley rooms views, with mountain Yo u r sq.Pft.rofomeeting/event d u c t sspace,&includServices Resource ing; 50 meeting rooms; 40,500-sq.-ft. courtyards, 35,259-sq.-ft. ballroom, valley views, terraces, or courtyards, Grand Ballroom with theatre-style divisible intoballroom, 3 sections; 204,24935,259-sq.-ft. divisible into 3 seating for 4,500; 20,670-sq.-ft. Junior square-foot Exhibit Hall. Exhibit sections; 204,249-square-foot UrbanRide Ballroom; 20,000-sq.-ft. Exhibition 421 7th Avenue, New York, 10001 Hall. High-Tech Features: FiberNY optic Hall; 23,000 sq. ft. of breakout space. (800) 525-5750; Fax: (212) 202-9638 HAWAI’I IDAHO cabling, multi-lingual translation Features: Fiber optic High-Tech www.urbanride.net Lodging: 2,248 rooms within with mountain valley and views, terraces, orstations, stations, satellite microwave DealCenter, LLC cabling, multi-lingual translation courtyards, 35,259-sq.-ft. Marriott Place Indianapolis. ake the work out of trade show networking broadcast capability, ballroom, video conferencing; satellite and broadcast capaChief Executive Officer: Jeremy Milikow divisible intomicrowave 3 sections; 204,2490 Royal Poinciana Way-Suite 317/#345 High-speed Internet throughout square-foot Exhibit Hall. access bility, video conferencing; High-speed Technology: wireless Internet; video Senior Vice President: Mitch Bornstein, SVP lm Beach, FL 33480 entire building; Capacity to accommoHigh-Tech Features: Fiber optic Internet access throughout entire buildconferencing and webcasting capa66) 430-3023; Fax: (201) 624-7316 cabling, translation date upmulti-lingual to 400with computers simultaneous‘Leading Global Provider of Meeting & Eventing; Transportation’ Auditorium built-in projection bilities. JW Marriott ww.deal-center.com Hawai stations, satellite and microwave HAWAI’Ii lybroadcast in On-premise onecapability, meetingvideo room; Auditorium room; digital studio. conferencing; Indiana Convention Center: 120,000 UrbanRide Indianapolis Convention Center CONVENTION CENTER is a global provider of ground transportation for meetings & events, with built-in projection room;and High-speed Internet access throughout he DealCenter is product for trade show, conference or expo organizers. New Technology: Convention 10aS.turnkey West Street sq. ft. of meeting space; 83 meeting 1801top-of-the-line Kalakaua Avenue, Honolulu, HI 96815 Avenue uses the sedans, SUVs, vans, minibuses motorcoaches. We provide entireand building; Capacity studio. to accommoOn-premise digital ealCenter, LLC works with trade show, expo or conference management companies to Indianapolis, IN 46204 Television—fiber optic trunk line, built (808) 943-3500; (800) Honolulu, 96815 date upplanners to 400 computers simultaneousrooms, a 60,573-sq.-ft. ballroom; our clients withHIIMS, our 295-6603 software that enables meeting to better manage HAWAI’I BOISE CO ovide an online meeting systemFax: that enhances networking at the event (317) 822-8554; (317) 822-8464the peer-to- peer New Technology: Convention ly in one meeting room; Auditorium FAX: 943-3599 (808) (808) 943-3500; (800) 295-6603 conferences, conventions, especially fortradeshows Waikiki, transmit transportation for their meetings, & otherproprievents. 747,000+ sq. ft. of contiguous space CONVENTION CENTER VISITO r attendees and exhibitors. The DealCenter team also provides on-site management of the with built-in projection room; www.jwindy.com www.hawaiiconvention.com Television—fiber optic trunk line,best builtin & FAX:exclusively (808) 943-3599 We work with meeting and our customer service is the etary visitor and convention information 1801 Kalakaua Avenue & event planners 312 South 9th St when combined with adjacent Lucas On-premise digital studio. ysical DealCenter or meeting areaSales: as well as all technical and customer support. Executive Director of Sales Director of Group Anne Dunlavy www.hawaiiconvention.com Honolulu,is HI a 96815 Boise, ID 83702 especially for Waikiki, transmit proprithe business. UrbanRide one-stop solution for meeting & event transportation. directly to all convention hotels in the Oil Stadium. New Technology: Convention (808) (800) 295-6603 (208) 344-7777; ( Executive Director of Sales Neil943-3500; Mullanaphy, CHME city. & Marketing: etary and convention informaThisvisitor “Narrowcasting” targets mesMarriott Place Indianapolis: Television—fiber optic trunk line, built FAX: (808) 943-3599 Fax: (208) 344-62 Transportation: 15 miles to & Marketing:www.hawaiiconvention.com Neil Mullanaphy www.boise.org especially for Waikiki, transmit proprition directly to all convention hotels in sages to specific groups. 145,000 square feet of space. 2,200 “Where Business and Aloha Meet” Executive Director of Sales Director of Sale Indianapolis International Airport etary visitor and convention informathe city. This “Narrowcasting” targets “Where Business andNeil Aloha Meet” & Marketing: Mullanaphy rooms. 5 connected hotels. place. Allen TheOne C.W. tion directly to all convention hotels in Convention/Guest Rooms: 28,000 Snapshot: Loc Snapshot: The“Where Hawai‘i Convention Attractions: White River State messages to specific groups. the city. This “Narrowcasting” targets Business and Aloha Meet” Snapshot: The Hawai‘i Convention River where the hotel roomsto within a 1.5-mile radius Snapshot: The JW Marriott Group, LLC Park, Conseco Fieldhouse, “The Center openedSnapshot: in JuneThe 1998 and is conmessages specific groups. Hawai‘i Convention Mountains. It o Center opened in June 1998 and is con- ofConvention/Guest the convention center.Rooms: 30,000 Indianapolis, the crown jewel of Marriott Lawn” Outdoor Concert Venue, sistently recognized by meeting Convention/Guest Rooms: 30,000 Center opened in Juneplanners 1998 and is cono rooms within a 1.5-mile radius entertainment sistently recognized by meeting plan-plan- hotel 5130104,000 Cyrus Circle, AL 35242 Place Indianapolis, features sq. Birmingham, hotel rooms within a 1.5-mile radius sistently recognized by meeting place that feels Transportation: Nine miles from the and conventioneers as the world’ s most Circle Centre Mall (200+ stores and of the convention center. ners and conventioneers as the asworld’s of the convention center. ners and conventioneers the world’s array of meeting (205) 263-0555 263-0557 ft. of meeting space, and 1,005 elegantlyFax: (205) International Airport. desirable convention and meetings destinarestaurants), Indiana State Museum, most desirable convention and meetings Honolulu Transportation: NineNine miles from thefrom the suited to host g most desirable convention and meetings Keppler Speakers appointed guest rooms;www.cwallengroup.com access to 40,000 Indianapolis Zoo, NCAA Hall of Transportation: miles tion. Designed with a Hawaiian Sense of destination. Designed with a Hawaiian from 50 to 500, Honolulu International Airport. Attractions: Waikiki beach, the Industry Relations: Jackie Jones Designed atoHawaiian 4350 destination. N. Fairfax Dr.,Sense Suite 700,with Arlington, sq. ft. of meeting spaceDirector and 622ofrooms of come one ofVA the 22203 most Honolulu International Airport. accommodate m Place, comeFax: to one ofPlace, the most beautiful Champions, River Promenade, Attractions: Waikiki beach, the righter Ideas… Better Results ™ Honolulu Zoo, Kapiolani Park, the (703) 516-4000; (703) 516-4819 beautiful places on earth, hold events Boise also boast Sense of Place, come to one of the most at the Indianapolis Marriott Downtown, Indianapolis 500, Eiteljorg Museum Honolulu Zoo, Kapiolani Park, the the places on earth, hold events that are more Attractions: Waikiki beach, that are more productive and have will enjoy first-c www.kepplerspeakers.com Waikiki Aquarium. beautiful places on earth, hold events 297 rooms at the Courtyard by Marriott, Waikiki Aquarium. leave with the feeling they’ve andeveryone haveMarketing: everyone leave with he C.W. 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With Keppler Speakers, creating memorable CVB staff is mo See ad on See Ad on Page 81 1.1 million sq. of ft. of space to just had the experience a total lifetime. &������������������������������������������������������ Suites by Marriott. crease exhibitor Inn “retention rates”… and to Complex dramatically increase event sponsorship sales. years of experience, we provide solid, ������������������������� include: lobby, 103,610 page 3 Meeting Space: The35,000-sq.-ft. Centeryou features 1.1seasoned expertise, making speaker selection meeting a succe is the exhibition connected industry’s leading and fastest growing exhibitor education, training, and full via skybridge to 1+ million ���������������������������������������������������������������������������� stress-free by managing ofmeeting the details. Meeting Space: Center features sq. ft.The of all total space (47Keppler rooms, Speakers saves you precious time by Meeting Space million ft. of total space to are include: me/full service “consulting” solution and fully supported by the International Economic ������������������������������������������������������������������������������� 2speakers theaters), 10who executive rooms square feet of space at theisIndiana matching yousq. with right target. From proven performers to dynamic 1.1 million sq. ft. of total spacemeeting to on lobby, 103,610 sq. ft. of totalreal stories and a gift for inspiring audiences. liance – conceived at Harvard University, TSEA, BPA Worldwide and ECEF. The C.W. 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POTHOS, Inc. ����������

2260 El Cajon Blvd. #474 San Diego, CA 92104 (619) 546-0621: Fax: (413) 723-7838 ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������������������������������������������������������������� www.pothos.us President & CEO: Michael Patton, CMM



Our company ethos is Integrity, Clarity and Reliability. POTHOS works in a forthright anner that considers transparent communication as the cornerstone to a successful lationship with our guests and travel partners.”

OTHOS, Inc. is a globally recognized strategic meeting management company and corporate avel agency that specializes in using cutting-edge technology and resources to compete th much larger companies at a value, offering clients cost savings and efficient personal ent planning services. POTHOS, Inc. specializes in the following 3 core competencies: 1. Full ervice Strategic Meeting Management; 2. Full Service Corporate/VIP Travel Management; 3. gistics – Freight & People. POTHOS, Inc. is your ONE source for meeting, travel and logistics. chievement of goals and objectives, ROI and ROO are the basis of our strategic approach.

So many points of view to make your meeting a success.

See for yourself how easy and simple we can make meeting in Norfolk. In fact, you’ll find the value you receive as attractive as the many amenities you and your attendees will discover when you book a meeting in Norfolk, the heart of the Virginia Waterfront.

visitnorfolktoday.com | 1-800-368-3097

lities & Destinations 2009 SuperBook 26


LAS VEGAS CONVENTION CENTER 3150 Paradise Road Las Vegas, NV 89109 (702) 892-0711; (877) 847-4858 www.lvcva.com or www.visitlasvegas.com Vice President of Convention Center Sales: Chris Meyer

Snapshot: The Las Vegas Convention LAS VEGAS Center is one of the most modern and CONVENTION CENTER functional facilities in the world - a 3.2

3150 Paradise million-square-foot Road facility. Operated the Las Vegas Convention and Las Vegas, NV by 89109 Authority, the center is well (702) 892-0711;Visitors (877) 847-4858 known among industry professionals for www.lvcva.com or its versatility. www.visitlasvegas.com Meeting Space: 243,000 sq. ft. of Vice President of Convention Center meeting space, including 244 meeting Sales: Chris Meyer rooms; 2 million sq. ft. of Exhibit

facilities, two restaurants with seating for 1,200, 15 concession stands, and two Starbucks cafes. Event services include a master antenna system, local, cable and closed circuit television and audio recording rooms;Full convention Venue Features: service kitchen housing services; registration services; facilities, two restaurants with seating badges and badge holders available for 1,200, concession stands, upon request.15 The LVCC’s parking lots and haveStarbucks over 5,200 spaces. two cafes. Event services Convention/Guest Rooms: include a masterHotel antenna system, local, 133,000 in Las Vegas.

cable and closed circuit television and Transportation: three miles from audio recording rooms; convention McCarran International Airport. housing services; registration services; Attractions: Las Vegas Strip; badges badge holders Fremontand Street; Hoover Dam; available Red Rock Canyon. upon request. The LVCC’s parking lots have over 5,200 spaces. Convention/Guest Hotel Rooms: 133,000 in Las Vegas. Transportation: three miles from McCarran International Airport. Attractions: Las Vegas Strip; Fremont Street; Hoover Dam; Red Rock Canyon.

Space, including South Hall - 908,000 sq. ft.; Central Hall – 623,000-sq.-ft.; North Hall – 406,000 sq. ft. Snapshot: The Las Vegas Convention

Center is one of the most Stuck modern and in Don’t Get Stuck inaaFishbowl! Fishbowl! Don’t Get


One Myriad Gard Oklahoma City, O (405) 602-8500; F www.coxconve Director of Sale Tim Linville

Snapshot: The Convention Ce centrally locate the nation. The offers over 100 exhibit space, a ballroom, 21 m 15,000-seat are from a growing hotels and a vib district featurin restaurants, clu attractions.

Meeting Space Hall can be div or combined w 132,000 sq. ft.

functional facilities in the world - a 3.2 million-square-foot Operated Facilities & Destinations The West Thefacility. Facilities Media Group by the Las Vegas Convention and Facilities & Destinations Visitors Authority, the center& is well Facilities Destinations • Facilities known among industry professionals for Facilities • Conference Guide Conference • Planner Guide• •Planner Mid-Market its versatility. Facilities LIVE • Booking Guide Meeting Space: 243,000 sq. ft.LIVE of Facilities • Booking Guide meeting space, including & 244 Event meeting Facilities Management Facilties & Event Management rooms; 2 million sq. ft. of Exhibit www.Facilitiesonline.com Space, including South Hall - 908,000 www.Facilitiesonline.com sq. ft.; Central Hall – 623,000-sq.-ft.; North Hall – 406,000 sq. ft.

The Facilities Media Group

Facilities & Destinations 2010-2011 Planner Guide 93


Hilton Atlanta

255 Courtland Street, NE, Atlanta, GA 30303 (404) 659-2000; Fax: (404) 221-6368 www.atlanta.hilton.com Director of Sales and Marketing: Edd Karlan

The new beautifully remodeled Hilton Atlanta hotel is the ideal destination hotel that offers the perfect setting for business or pleasure and a gateway to Atlanta’s rejuvenated downtown scene. Snapshot: The newly-renovated Hilton Atlanta hotel offers stylish and chic guest rooms designed for a serene and inviting stay. Known for extraordinary cuisine, guests at Hilton Atlanta delight in a variety of restaurant outlets. A complete recreational menu including fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. Meeting Space: 119,000 sq. ft., including 55 meeting rooms, 18,576-sq.-ft. Ballroom; 41,000-sq.-ft. Main Exhibit Hall.


Hilton Garden Inn Fairfax 3950 Fair Ridge Drive Fairfax, VA 22033 (703) 385-7774; Fax: (703) 667-9376 www.fairfax.gardeninn.com General Manager: Steve Steinberg

“Everything. Right where you need it.” Snapshot: At the Hilton Garden Inn Fairfax hotel in Northern Virginia, you’ll find everything you need, from the welcoming pavilion to the guestrooms designed to address the needs of today’s travelers. The Hilton Garden Inn Fairfax hotel features: small to medium size meeting and banquet rooms for up to 300 guests, dedicated and friendly sales staff to focus on the details; current and up-to-date audio/visual equipment and technology. Meeting Sizes: Up to 300. Overall Meeting Space: 8,000 sq. ft.

Total Exhibit Space: 18,576 sq. ft. Theater: 2,200 seats in Grand Ballroom. Lodging: 1,242 guest rooms. Technology: High speed and wireless internet; In-house audio visual services; Electronic readerboards; Airline boarding pass kiosk; Check-in/check-out kiosks. Hotel Features: Hilton Serenity bed with signature linen; Spacious work desk with granite counter top; Ergonomic chair; 32” HD flat panel television. Dining & Entertainment: Nikolai’s Roof; Trader Vic’s; Luckie Marietta District; Atlantic Station; Castleberry Hill; Virginia Highland. Transportation: 15 minutes/9 miles to Hartsfield-Jackson Atlanta International Airport. Attractions: Covered skybridge accessibility to MARTA & convention hotel; Georgia World Congress Center; Georgia Dome; Philips Arena; Zoo Atlanta; Georgia Aquarium; CNN Center; Fox Theatre; World of CocaCola; Martin Luther King Historical Center; Centennial Park; Atlanta Civic Center.

Meeting/Event Rooms: Patriot Room (764 sq. ft.); Prosperity Ballroom (1,522 sq. ft.); Prosperity I (848 sq. ft.); Prosperity II (674 sq. ft.); Providence Ballroom (2,739 sq.ft.); Providence I (900 sq. ft.); Providence II (991 sq. ft.); Providence III (958 sq. ft.); Garden Patio (3,301 sq. ft.). Theater Seating: 70 to 280. Classroom Seating: 40 to 185. Meeting Services: Business Center; stateof-the-art audio/visual equipment; video conferencing available; Meeting Packages from comprehensive corporate packages to single meeting room rentals. Lodging: 149 guest rooms. Food & Beverage: in-house catering; Great American Grill® restaurant; The Pavilion Pantry® convenience mart. Amenities: Lounge; Fitness Center; pool; Multi-Lingual Staff. Transportation: 11 miles from Washington Dulles International Airport; 18 miles from Washington DC and Ronald Reagan National Airport. Nearby Attractions: Washington D.C.; Fair Oaks Shopping Mall; Leesburg Corner Premium Outlets; Tyson Corner Shopping Mall. See ad on page 17



Facilities & Destinations 2010-2011 Planner Guide

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PROVIDENCE WARWICK CONVENTION & VISITORS BUREAU 144 Westminster Street, Providence, RI 02903 Phone: (401) 456-0200; Fax: (401) 273-7046 • www.GoProvidence.com


rovidence, Rhode Island deftly mixes the vibrancy and amenities of a big city with the walkability and personal service of a small town. This blend helps create a VIP experience for meeting planners and attendees. The city, both hip and historic, offers a broad spectrum of dining, shopping, arts and entertainment options – all within walking distance of each other. The Rhode Island Convention & Entertainment Complex stands in the heart of the city, and includes the Rhode Island Convention Center (RICC), the Dunkin’ Donuts Center (Dunk) and the Veterans Memorial Auditorium (VMA). The Complex is conveniently located within one mile of 2,200 hotel rooms, and a total of 5,500 rooms are available in the Greater Providence area. The RICC consists of a 100,000-contiguous-square-foot exhibition hall, a 20,000-square-foot ballroom, 23 meeting rooms, and the Rotunda Room which provides spectacular views of the city. There are also two adjacent garages with 2,400 parking spaces. The recently renovated 13,000-seat Dunk is now connected to the RICC via a skywalk. The Dunk added more than 35,000 square feet and features 31,000 square feet of arena space, a ceiling height of 90 feet, a 25,000-square-foot concourse, a new 12,000-squarefoot lobby, two party suites, two loges, a new restaurant, and five renovated meeting/hospitality rooms. The 1,900-seat VMA, a historic performing arts venue, is the newest addition to the Rhode Island Convention Center’s family. Known for its unique combination of size and intimacy, superb acoustics and 28

Providence is easily accessible for event attendees, and about 25 percent of the United States’ population lives within 500 miles of the city.

great sight lines, the VMA is also available for elegant corporate events, speaking engagements and more. Recognized as one of the nation’s hottest culinary destinations, Providence is home to the renowned culinary school, Johnson & Wales University. Many of the university’s chefs remain in Providence after graduation, which is reflected in the city’s dining scene. Restaurants specialize in a variety of cuisines, but the city is perhaps most famous for its Italian food, with the Federal Hill section of Providence named “One of the Five Best Little Italys in the U.S.” by Food Network Chef Mario Batali. Located between New York City and Boston, Providence is easily accessible for event attendees, and about 25 percent of the United States’ population lives within 500 miles of the city. The Amtrak train station is located within walking distance of the Complex, and offers rail service throughout the Northeast Corridor. Nearby Warwick, Rhode Island features miles of scenic coastline and spectacular views, and offers additional hotel, dining, shopping and entertainment options. For those flying into Providence, Warwick’s T.F. Green Airport is just a short, 10-minute drive from downtown. Planners can look to the award-winning Providence Warwick Convention & Visitors Bureau to provide knowledgeable staff, a welcoming spirit, and services that can aid them with all the details that will make their convention or meeting program successful. Facilities & Destinations 2010-2011 Planner Guide

Whether you are a rock star, CEO, athlete or conventioneer, the Rhode Island Convention & Entertainment Complex has everything you need.

A Complex made simple Rhode Island Convention Center Exhibition Hall and Grand Ballroom Meeting rooms and pre-function space Accommodations up to 5,000 Two parking garages

Dunkin’ Donuts Center - Providence Seating for up to 13,000 Sky-bridge to the RICC Luxury suites Hospitality and meeting rooms

Veterans Memorial Auditorium 1,900 seats National Register of Historic Places Hospitality and meeting space

401.456.0200 meetings@GoProvidence.com GoProvidence.com


Knoxville Convention Center 701 Henley Street Mailing Address: P.O. Box 2543 Knoxville, TN 39702 (865) 522-5669; Fax: (865) 329-0422 www.knoxvilleconventioncenter.com General Manager: Mary Bogert

“Southern Hospitality All Day. Every Day” Snapshot: The Knoxville Convention Center is located in the heart of downtown Knoxville, nestled in the Great Smoky Mountains. Whatever your needs — from meeting space and inhouse catering to state-of-the-art technology — you can bet the convention center has what you are looking for. Meeting Space: 500,000 square feet of total meeting space; 19 meeting rooms; 27,300-square-foot ballroom; 120,000-square-foot Exhibit Hall; 57,000-square-foot, fixed theater style,


tiered seating Lecture Hall; additional 30,000 square feet of outdoor meeting space. Meeting Space: Internet access; Plasma Screen Directional Signage; In-House Catering Department; Inhouse A/V and Decorating contractors; More than $1 million in artwork displayed throughout the center. Convention/Guest Hotel Rooms: 1,407 rooms downtown. Transportation: Knoxville is located within a day’s drive of half the nation’s population and is centrally located between three major interstates (I75, I-40 and I-81). McGhee Tyson Airport is only 15 minutes from downtown Knoxville. Nearby Attractions: Downtown Knoxville features unique restaurants, eclectic shopping and nighttime entertainment and a wide variety of cultural, museums and historic places.


Visit Norfolk

232 East Main Street, Norfolk, VA 23510 (757) 664-6620; (800) 368-3097 Fax: (757) 622-3663 www.visitnorfolktoday.com Vice President of Sales and Marketing: Donna Allen

Snapshot: Located in the heart of the Mid-Atlantic, Norfolk is a compact meetings destination with hotels and convention facilities a short walk from a sparkling waterfront dotted with trendy restaurants, arts districts, museums, patriotic attractions and shopping. Once you arrive in Norfolk, get around town the smart way with the FREE Norfolk Electric Transit (NET) shuttle or F.R.E.D. (Free Ride Every Day) Meeting Space: The city offers a total of nearly 500,000 square feet of meeting space, complete with the latest in modern audio and visual equipment. A majority of meeting venues lie within


Mississippi Coast Coliseum and Convention Center 2350 Beach Boulevard Biloxi, Mississippi 39531 (888) 467-4853, (228) 896-6699 conventions@gulfcoast.org www.gulfcoast.org Director of Sales, MS Gulf Coast CVB: Crystal Johnson

“Relax. It’s the Mississippi Gulf Coast.” Snapshot: One of the few beachfront convention centers in North America, the Mississippi Coast Coliseum and Convention Center offers 400,000 sq. ft. of newly expanded and renovated exhibit and meeting space. After the meeting, your delegates can enjoy gaming, golf, dining and shopping. Meeting Space: 38 meeting/breakout rooms; 66,000-sq.-ft. Ballroom. Exhibit Space: 129,000 sq. ft.


walking distance of many of Norfolk’s most popular attractions. The MidAtlantic city’s famed cultural centers, historic theaters, museums, zoo, and river cruises double as alternative meeting venues. Technology: Wired and wireless highspeed Internet access in all public areas, guest rooms and meeting rooms. Hotel Rooms: Approximately 5,000 city-wide. Transportation: Norfolk International Airport. Attractions: MacArthur Center Mall, Chrysler Museum of Art, Hermitage Foundation Museum, Nauticus, Norfolk Botanical Garden, Hunter House Victorian Museum, MacArthur Memorial, Norfolk Tides AAA Baseball at Harbor Park, American Rover, The Norfolk History Museum at the Willoughby- Baylor House, Victory Rover Naval Base Cruise, Virginia Zoological Park, Norfolk Admirals AHL Hockey. See ad on page 26

Oklahoma City Convention & Visitors Bureau

189 West Sheridan, Oklahoma City, OK 73102 (405) 297-8912; (800) 225-5652 Fax: (405) 297-8888 www.visitokc.com Director of Convention Sales & Services: Elizabeth Richardson (405) 297-8952 • erichardson@okccvb.org

Snapshot: Oklahoma City has it all—from the historic Old West in Stockyards City to the vibrant energy of Bricktown, the city’s lively entertainment district. Our museums hold artistic treasures and our sports venues have something for everyone. Choices abound for an experience you’ll cherish. Main Meeting Venue: Cox Convention Center (405-602-8500; www.coxconventioncenter.com) — 100,000 sq. ft. Exhibit Hall can be divided into 8 smaller halls or combined with the Arena floor for

Theater: 9,000-seat arena. Technology: 94 Wireless Access Points; Digital and Analog Lines; 3G Technology; Peer-to-Peer Networking; Web Browsing/Internet; Webcasting; 11 Manned Switches. Lodging: 5,000 committable rooms; 18,000 total rooms. Destination: 11 Casino Resorts; 26 miles of White Sand Beach; Water sports and Beach Rentals Sports Complex; Equestrian Facilities. Transportation: Gulfport/Biloxi International Airport is 12 miles from facility. Attractions: Emeril’s Gulf Coast Fish House; Mary Mahoney’s (featured in John Grisham novels); Signature Golf Courses designed by Arnold Palmer, Jack Nicklaus, Tom Fazio, and Jerry Pate; Entertainment at Casinos and Coliseum Arena; Frank Gehry-designed OhrO’Keefe Museum; Walter Anderson Museum; Charter Fishing Fleet; Sailing on Biloxi Schooners; Water Parks; Shrimping Tour. See ad on page 25

132,000 sq. ft. of total exhibit space; 105,000 sq. ft. Meeting Room complex with 21 meeting rooms and a 25,000 sq. ft. Ballroom; 15,000-seat Arena. General Manager - Gary Dejardins. Venue Features: Wireless internet service and access speeds up to one Gigabit available; four (4) FREE prefunction wi-fi zones; meeting rooms and ballroom equipped with state-ofthe-art audio-visual equipment; SMG Video Conferencing Services available. Hotel Rooms: 1,680 rooms in Downtown Oklahoma City and 15,700 citywide. Transportation: 10 miles/15 minutes from Will Rogers World Airport. Nearby Attractions: Bricktown Dining & Entertainment District—a vibrant urban neighborhood with a variety of new canal-side restaurants, clubs, music venues and attractions; OKC National Memorial & Museum; Oklahoma City Museum of Art; Myriad Botanical Gardens; AT&T Bricktown Ballpark; Oklahoma City Arena; Civic Center Music Hall; Oklahoma City Zoo; National Cowboy and Western Heritage Museum. See ad on page 27

Facilities & Destinations 2010-2011 Planner Guide

Meeting Space: 72 meeting rooms; a 21,252-sq.-ft. Ballroom; 125,910 sq. ft. of meeting and function space on two levels; 502,848-sq.-ft Total Exhibit Space that can be configured as one CALIFORNIA california CALIFORNIA


expansion that will nearly triple its size. Meeting Space: 205,536 sq. ft., including: 37 meeting rooms; 11,715-sq.-ft Ballroom.

Technology: wireless hard-wired Technology: wireless or or hard-wired Technology: wireless orwith hard-wired internetconnectivity connectivity withVPN VPN access internet access internet connectivity with VPN access throughout building. throughout thethebuilding.


throughout the building. Venue VenueFeatures: Features:Fully FullyCarpeted Carpeted space, including 74 meeting rooms and Venue Features: Fully Carpeted Exhibit Hall into Exhibit Halldivisible divisible into4 sec4 sections; 235Exhibit breakout rooms; 62,182-sq.-ft. ballHall divisible into 4 sections; tions; 12-bay loading dock; Scenic 12-bay loading dock; Scenic 20,000 sq. room 2.1 million sq. ft of exhibit space, 12-bay loading dock; Scenic 20,000 sq. to 20,000 sq. ft. outdoor function area; ft. outdoor function area; Attached 2,643-seat Chapin Theater and 160ft.Attached outdoor function area; Attached to to the 410-room Wyndham the 410-room Wyndham Palm Springs seatthe Lecture Hall;Wyndham 3 full-service restau410-room Palm Springs Palm Springs Resort offering an30,000 addi- sq. Resort offering an additional rants/8 food courts; Resort offering an4 business additionalcenters. 30,000 sq. tional 30,000 sq.space. ft. of meeting space. ft. of meeting Venue ft. ofFeatures: meeting WIFI; space. interior plasma Convention/Guest Hotel Rooms: directional monitors; DMS directional Convention/Guest Hotel Rooms: Convention/Guest Hotel Rooms: PalmSPRINGS Springs signs on Universal Boulevard and on 1,100 within walking distance; PALM SPRINGS 1,100 within walking distance; PALM 1,100 within walking distance; Drive; DMS signs with 1,900-Citywide. ConventionCENTER Center 1,900-Citywide. CONVENTION CENTER International 1,900-Citywide. CONVENTION video feed capabilities; in-house audio 277N.N. N.Avenida Avenida Caballeros 277 AvenidaCaballeros Caballeros 277 Transportation: miles from Palm Transportation: two miles from Palm Transportation: twotwo miles from Palm ORANGE & intercom system; direct on-line show PalmSprings, Springs,COUNTY CA 92262 Palm Springs, CA92262 92262 Palm CA Springs International Airport. Springs International Airport. Springs International Airport. CONVENTION CENTER (800) 333-7535; (760) 325-6611 management & exhibitor services (800)333-7535; 333-7535;(760) (760)325-6611 325-6611 (800) West - 9800 International Drive; Fax:Concourse (760)778-4102 778-4102 ordering; internetPalm café set-ups; telecom Attractions: Palm Springs aistrue Fax: (760) Attractions: Springs is aistrue Fax: (760) 778-4102 Attractions: Palm Springs a true South Concourse - 9899 International Drive; www.palmspringscc.com & webcasting services; 3surrounded coveredby lofty www.palmspringscc.com desert paradise surrounded byby lofty www.palmspringscc.com desert paradise surrounded desert paradise lofty North Concourse - 9400 Universal Blvd. Director of Sales: Rick Leson, CMP Leson, CMP Director ofofSales: loading docks;peaks. 173 truck bays; On-site Rick Leson, CMP Director Sales:Rick mountain peaks. The downtown mountain The downtown area area mountain peaks. The downtown Orlando, FL 32819 parking isarea located 4 blocks fromfrom thefrom is 6,227. located 4 blocks “The Meeting Oasis” “The Meeting (407) 685-9800; (800)Oasis” 345-9800 is for located 4 blocks thethe “The Meeting Oasis” Fax: (407) 685-9876 Convention Center andand offers a broad Convention/Guest Hotel Rooms: Convention Center offers a a broad Convention Center and offers Snapshot: The Palm Springs Snapshot: The Palm Springs Snapshot: The Palm Springs Senior Director/Sales, Marketing, and diverse selection of restaurants, Surrounded by 113,000 hotel rooms. broad and diverse selection of restauand diverse selection of restaurants, Convention Center, reintroduced in in the Convention Center, reintroduced Event Management & Exhibitor Services: Convention Center, reintroduced in the entertainment shopping venues. rants, entertainment and shopping 12and miles toshopping Orlando entertainment and venues. fall ofof 2005 after theOsuba fall of 2005 a $32.3-million Transportation: Yulita fall 2005 afteraafter a$32.3-million $32.3-million Other attractions include: Palm venues. attractions include: Other International Airport (MCO). expansion, isisananalmost all-new stateOther attractions include: Palm www.occc.net expansion, almost all-new stateexpansion, is an almost all-new state- Springs Aerial Tramway; Indian Palm Springs Aerial Tramway; of-the-art The 261,000-sq.-ft. Springs Aerial Tramway; Indian Attractions: Universal, SeaWorld, Walt of-the-art facility. The 261,000-sq.-ft. “The Centerfacility. of Hospitality” of-the-art facility. Thecombines 261,000-sq.-ft. Canyons; Palm Springs Art Museum: Canyons; Palm Springs Art Indian Convention Center now thethe Disney Canyons; PalmWater Springs ArtDesert Museum: World; upscale shopping; Convention Center now combines Knott’s Soak City Park; Convention Center now combines the Snapshot: Orange County Convention Museum; Knott’s Soak CityPark; WaterDesert best services and staff, with a world10,000 fine dining seats. Knott’s Soak City Water best services and staff, with a worldAdventures Jeep Tours; Joshua Tree Center (OCCC)and ranks as the nation’s best setting, services and with a worldclass astaff, building that Park; Desert Adventures Jeep Tours; Adventures classlargest setting, and Park. Jeep Tours; Joshua Tree second facility, that class setting, and aa building building that sur- National surpasses all convention expectations. Joshua TreePark. National Park. National passes all expectations. featuring 7 million sq. ft. of combined surpasses all expectations. Meeting ft. of meeting andSpace: public143,000 space in sq. two Meeting Space: 143,000 sq. ft. of Meeting Space: 143,000 of meeting/exhibition space; 19sq. meeting remarkable facilities and provides aft. total meeting/exhibition space; 19 meeting meeting/exhibition space; 19 112,561 meeting 20,016-sq.ft. Ballroom; ofrooms; 2.1 million square feet of exhibition rooms; Ballroom; 112,561 sq. ft. of 20,016-sq.ft. Total Exhibit Space, rooms; 20,016-sq.ft. Ballroom; 112,561 space with adjacent covered dockincluding sq. ft. Total Exhibit Space, includ92,545-sq.-ft. Exhibit sq. ft.It of of TotalMain Exhibit including access. is located in one ofSpace, theHall; most ing 92,545-sq.-ft. Main Exhibit Hall; 9,254-seat beautiful andTheater. entertaining places in the 92,545-sq.-ft. Main Exhibit Hall; 9,254-seat Theater. world, Orlando. 9,254-seat Theater. Meeting/Exhibition space: 7 million sq. ft of combined meeting and public CALIFORNIA

Facilities & Destinations CALIFORNIA

tiguous space, 550banquet-style total; 2 Executive people or 2,500 theaterlarge expanse ofVIP exhibit space, or up subdiBoardrooms andand Suite; 19,000people banquet-style or 2,500 theaterstyle can be divided to 10 meetvided intoing separate halls, including sq.ft.and pre-function area, 11,000style canfour be divided up to 10 meet- is a fully rooms; Activity Building FLORIDA HALL Acarpeted, - 119,970 sq. ft. HALL B - with 12 ing rooms; Activity Building isfenced a fully sq.-ft.terrace; 31,500-sq.-ft.. 11,200-sq.-ft. facility 117,648 sq. ft., HALL Cconnected - Grand 132,240 carpeted, 11,200-sq.-ft. facility with 12bysq.concourse grass Pavilion; 10,000-sq.-ft. Boardrooms and VIP Suite; 19,000-sq.meeting rooms, meeting rooms, connected by concourse ft., HALL D 132,990 sq. ft.4,000-seat Lobby with 75’ ceiling. ft. pre-function 11,000-sq.-ft.toarea, the-vaulted Exhibit Hall; to the Exhibit Hall; 4,000-seat terrace; 31,500-sq.-ft.. fenced grass Memorial Auditorium; Venue Features: unlimited floor load Venue Features: Internet and wifi;2,452-seat Memorial Auditorium; 2,452-seat Pavilion; 10,000-sq.-ft. Grand LobbyTheater. Community Center capacity, and 35-foot ceilings; State-ofstate-of-the-art audio and visual sysCenter Theater. with Community 75’ vaulted ceiling. the-art telecommunications to suit Catering, tems available throughout center; Venue Services:the Classique Venue Services: Classique Catering, Venue Features: Internet and wifi; every need. fully equipped, 5,000-sq.-ft. kitchen Pucks on-site caterer; Wolfgang on-siteof caterer; state-of-the-art audioWolfgang andservice visualPucks sys-over capable gourmet for Express; Starbucks Coffeehouse; InConvention/Guest Hotel Rooms: Coffeehouse; Intems Express; available Starbucks throughout the center; 3,000 guests; the center has on-site house audio-visual vendor, Advantage 6,000. PRIME F. OSBORN III house audio-visual vendor, Advantage fully equipped, 5,000-sq.-ft. kitchen SACRAMENTO MIAMI BEACH SACRAMENTO parking forPresentations; 860service Parking spaces cars, 12 loading docks and five capable of gourmet forminutes over Presentations; 12 loading docks and five CONVENTION CENTER CONVENTION CENTER Transportation: only from CONVENTION CENTER CONVENTION CENTER with 4,000 additional spaces within truck doors; exhibit floor 3,000 guests; the center has on-site truck doors; exhibit floor offers com-offers com1000 Water Street 1030 15th Street, Suite 100 Miami International Airport. 1030 15th Street, Suite 100 1901 Convention Center Drive easy walking distance. PRIME F. FL OSBORN III electrical, water, air, telephone, parking for 860plete Parking spaces cars, Jacksonville, 32204 plete electrical, water, air, telephone, Sacramento, Sacramento, 95814CA 95814 Miami Beach, FLCA 33139 Attractions: Drive, Lincoln CONVENTION CENTER (904) 630-4000; Fax: (904) 630-4029 4,000 additional spaces within video,Ocean data-transmission and satellitevideo, data-transmission and satelliteHotel Rooms: (916) 808-5291; Fax: (916) 808-7687withConvention/Guest (916) 808-5291; Fax:(305) (916) 808-7687 (305) 673-7311; Fax: 673-7435 1000 Water www.sacramentoconventioncenter.com Street Road, South Beach Art Deco District, www.jaxevents.com easy walking distance. projection capabilities. www.sacramentoconventioncenter.com projection capabilities. Within five miles of over 1,500 www.miamibeachconvention.com Jacksonville, FL 32204 Facility Director: Jim Pritchard M.Judith Goldbar General Manager: white sandy22,425 beaches, andNortheast renowned M. Goldbar General Manager: hotel rooms; the Convention/Guest Hotelin Rooms: Director of Sales: KayJudith Hollander Convention/Guest Rooms: more than more than (904) 630-4000; Fax: (904) 630-4029 Convention/Guest Rooms: dining and entertainment. Within five Region. miles of over 1,500 hotel Florida Facility Director: Jim Pritchard 10,000 hotel rooms in the greater Snapshot: Small town friendly with big 10,000 hotel rooms in the greater Snapshot: Small town friendly with big Snapshot: When it was built in 1919, www.jaxevents.com rooms; 22,425 Sacramento in the Sacramento area,Northeast of Florida which city amenities, California’s capitol area, 2,000 Transportation: 202,000 minutes awayareof which are cityLocated amenities, California’s capitol city Snapshot: inwas the heart ofcity Jacksonville Terminal the railroad Region. within walking from the from the hostsFlorida, more than 6 million withindistance walking distance Jacksonville International hosts more than it6 visitors million visitors from each South in world-renowned gateway to Florida. Now is com-each downtowndowntown Convention Center. Snapshot: WhenLocated itinwas inof1919, year. Located the built heart downtown, Transportation: 20 minutesConvention away from Center. Airport. year. in the heart of downtown, Miami The Miami Beach pletely Beach, restored andwas renovated.Where Jacksonville TerminalConvention the railroad Jacksonville International Airport. the Sacramento Center Center Transportation: 10 miles to10 miles to the Sacramento Convention Convention Center is conveniently situ- Nearby theincludes trains once ran on boat shows, Transportation: Attractions: Jacksonville gateway to Florida. Now ittime, isExhibit complete134,000-sq.-ft. Hall, Nearby Sacramento International Airport Attractions: Jacksonville includes 134,000-sq.-ft. Exhibit Hall, conventions, trade shows, banquets, and ated only minutes from the Miami Landing; Zoo; St. Augustine; Sacramento International Airport ly restored and renovated. the which is ideal for tradeWhere and consumer Landing; Zoo; St. Augustine; Attractions: world-classBeaches. shopping, istime, ideal forprofessional trade and consumer meetings nowon run likeboat clockwork.With International Airport, downtown Beaches. trains oncewhich ran shows, shows, general sessions, Attractions: world-class shopping, restaurants, golf courses, Old shows, general sessions, professional 265,000 square feet of space, Prime Miami and the ofevents Miami. conventions, trade shows, banquets, and meetings and Port other asthe well as the restaurants, golf courses, Old Sacramento Historic District; Town meetings other events Osborn Convention Center large Spanning four city blocks of is a With sunnyas well as the meetings now run likeand clockwork. Memorial Auditorium and the Sacramento Historic District; Town & Country Village; Folsom Premium Memorial and enough and versatile enough accom265,000 square feet of Auditorium space, the to Prime south Florida Beach, the center is the Community Center Theater. & Country Village; Folsom Premium Outlets; Nimbus Winery Mall; Osborn Convention Center is large Community Center Theater. modate gatherings of virtually any size, within easy Space: walkingThe distance of the art Meeting Sacramento Outlets; Nimbus Winery Mall; Raging Waters. enough andlarge. versatile enough to accomsmall or deco district and some of The america’s Meeting Space: Sacramento Convention Center features 31 meeting Raging Sacramento Zoo; Waters. modate gatherings of virtually any size, most spectacular beaches. Convention Center features 31 meeting Meeting Space: 156,184 sq. ft. of regrooms; two separate 10,000-sq.-ft. Sacramento Zoo; over 40 art galsmall or large. istration/pre-function areas;sq. the rooms; two separate 10,000-sq.-ft. regtotal meeting space; 78,500 ft of a leries; Crocker Meeting Space: 72 meeting rooms; over 40 art galMeeting Space: 156,184 sq. ft. of total Exhibitistration/pre-function Hall, withspace; 134,000 sq.areas; ft.sq. of ft. the contiguous exhibit 100,000 sq. ft. Art Museum. 21,252-sq.-ft. Ballroom; leries; Crocker meeting space;space, 78,500 sq.can ft 125,910 ofbecontigucontigous and divided intoft. ofSee Ad Art Museum. Exhibit Hall, with 134,000 sq. can fitand 450function 10x10’ booths in two conoftotal: meeting space on ous exhibit space; 100,000 sq. ft. total: five separate areas; an elegant 25,000contigous space, and can be dividedon into Page 79See Ad levels; 502,848-sq.-ft Total Exhibit can fit 450 10x10’ booths in contiguous sq.-ft. Ballroom, accommodating 1,500 five separate areas; anaselegant Space550that can configured one 25,000space, total; 2 be Executive on Page 79 sq.-ft. Ballroom, accommodating 1,500 CALIFORNIA


provider; Meeting Services, Inc.The (MSI)Southeast COLORADO is the center’s preferred audio, visual FLORIDA provider; Meeting Services, and production services provider;Inc. and (MSI) is the center’s preferred Quantum Productions is the audio, center’svisual and production services provider; and preferred special event and production Quantum design servicesProductions provided. is the center’s preferred special event and production Venue Features: Translucent, barreldesign services provided. vaulted skylights accent the convention Venue Features: Translucent, center, offering panoramic views of barrelthe downtown and San Diego vaulted area skylights accent theBay. convention


offer over 5,300 rooms. Major venues include: The Broadmoor (700 rooms, offer over rooms. Major space, including 745,300 meeting rooms and venues 185,000 sq. ft. meeting space); Sheraton include: The Broadmoor (700 Hotel (516 rooms, 42,000 sq. ft. meet235 breakout rooms; 62,182-sq.-ft. ball-rooms, sq. ft. meeting space); ing space); Cheyenne Resort room 2.1185,000 million sq.Mountain ft of exhibit space,Sheraton Hotel (516sq. rooms, 42,000 sq. ft. meet(321 rooms, 40,000 ft. meeting 2,643-seat Chapin Theater and 160ing space); Mountain space) Antlers Hilton (299 rooms, seat Lecture Hall; 3Cheyenne full-service restau- Resort (321 rooms,4space); 40,000 sq.centers. ft. meeting 27,000 ft. meeting rants/8sq. food courts; business DoubleTree Colorado Springs, space) Antlers HiltonWorld (299 rooms, Venue (305 Features: WIFI; interior plasma Arena rooms, 21,135 sq. ft. space); 27,000 sq. ft. meeting center, offering panoramic views of the directional monitors; DMSofdirectional Convention/Hotel Guest Rooms: meeting space); and Garden theSprings, World DoubleTree Colorado andinventory San Diego Sandowntown Diego has area a hotel of Bay. SAN DIEGO EXPERIENCE signs Club on Universal Boulevard and sq. onsq. ft. (108 rooms, and 13,428 (305 rooms, 21,135 Everyone deserves their moment in Gods the Arena more than 50,000 guest rooms International Drive; DMS withof the meeting space). CONVENTION CENTER COLORADO SPRINGS AT ft. Convention/Hotel GuestthroughRooms: meeting space); andsigns Garden outSan the greater 10,000 first- of spotlight. 111 WestDIEGO Harbor Drive Take advantage offers video feed capabilities; in-house PIKES PEAK CVB of specialConvention/Guest Diego area has awith hotel inventory SAN EXPERIENCE 13,500audio in 13,428 sq. Gods ClubRooms: (108 rooms, and San Diego, CA 92101 ORANGE classmore guestthan rooms located in the down515 S. CascadeCOUNTY Avenue & intercom system; space). direct on-line show 50,000 guest rooms throughthe area. ft. meeting CONVENTION CENTER COLORADO SPRINGS AT and VIP experiences to craft a one-of-a-kind (619) 525-5000; FAX: (619) 525-5005 town area. Colorado Springs, CO 80903 CONVENTION CENTER management & Colorado exhibitorSprings services out the greater area with 10,000 first111 West Harbor Drive www.visitsandiego.com PIKES PEAK CVB Transportation: (800) 888-4748 125; Fax: (719) 635-4968 Rooms: 13,500 in that’s just right for your budget West Concourse -ext. 9800 International Drive; Transportation: San Diego ordering;Convention/Guest internet café set-ups; telecom San Diego, CA 92101 class guest rooms located in the down- meeting Brad Gessner General Manager: 515 S. Cascade Avenue Airport. www.ExperienceColoradoSprings.com the area. South Concourse - 9899 International Drive; International Airport 5 minutes away. (619) 525-5000; FAX: (619) 525-5005 & webcasting services; 3 covered andDirector yourColorado attendees. town area. Springs,Sales: CO 80903 Kathy Reak of Convention North Concourse - 9400 Universal Blvd. Destination Features: Mild, pleasant Snapshot: San Diego is quickly becomwww.visitsandiego.com Transportation: Colorado Springs loading docks; 173 truck bays; On-site (800) 888-4748 ext. 125; Fax: (719) 635-4968 Attractions: San Diego’s Light Transportation: San Diego “We Bring The World To Colorado Orlando, FL 32819 climate with 300 days of annual suning one of the nation’s most exciting General Manager: Brad Gessner Airport. www.ExperienceColoradoSprings.com To create a Rhode Island VIP Meeting, parking for 6,227. Rail/Trolley stops at such exciting (407) 685-9800; (800) 345-9800 Springs” International Airport 5 minutes away. shine; spectacular scenery; a variety of and sought-after destinations with the Director of Convention Sales: Kathy Reak destinations as Tijuana, Mexico; Destination Features: Mild, pleasant Snapshot: San Diego Center, is quickly Fax: (407) 685-9876 visit www.GoProvidence.com/VIP Convention/Guest Hotel Rooms: exciting outdoor activities. San Diego Convention an becomSnapshot: Colorado Springs is a secAttractions: San Light Gaslamp Quarter, SanDiego’s Diego Zoo, “We Bring The World To Colorado Senior Director/Sales, Marketing, climate with 300hotel daysrooms. of annual suning one of the nation’s most exciting Surrounded by 113,000 award-winning, downtown venue that ond-tier city with first-class facilities Attractions: Pikes Peak, Garden of the Rail/Trolley stops at such exciting Event Management & Exhibitor Services: Springs”Meeting shine; spectacular scenery; a variety of and sought-after witha the Old Town, Harbor Island, Sea Village; overlooks sparklingdestinations San Diego Bay, and amenities. planners & Gods. Seven Falls, of to the Winds, Transportation: 12Cave miles Orlando destinations as Tijuana, Mexico; San Diego Civic Theatre; San Diego Yulita Osuba exciting outdoor activities. San Diego Convention an near-perfect climate, milesCenter, of pristine Snapshot: Springs attendees will love Colorado the weather, the is a secOld Colorado City, Manitou & Cog International Airport (MCO). AirGaslamp & Space Museum; Reuben H. Zoo, Quarter, San Diego www.occc.net beaches, and world-class attractions. award-winning, downtown venue that after-hour activities ease withfacilitiesRailway, U.S. ond-tier city and withthe first-class Air ForcePikes Academy, Attractions: Peak, Garden of the Fleet Science Old Globe; Old Town,Center; HarborThe Island, Sea Village; “The Attractions: Universal, SeaWorld, Walt Center of Hospitality” overlooksSpace: sparkling Sansq. Diego which they amenities. travel in and out of planners &Cheyenne Mountain Cheyenne and Meeting Meeting 525,701 ft. ofBay, con-a Gods. SevenZoo, Falls, Cave of the Winds, House BluesCivic San Diego; TheSan Diego SanofDiego Theatre; Disney World; upscale shopping; near-perfect of pristine Casbah; The San Diego Natural Colorado Springswill Airport. Mountain State Park. tiguous exhibitclimate, space onmiles the Ground attendees love the weather, the Snapshot: Orange County Convention Old Colorado City, Manitou & Cog Air & Space Museum; Reuben H. 10,000 finePage dining seats. beaches, and sq. world-class attractions. Level; 90,000 ft. of column-free after-hour activities the ease with See Ad onRailway, 85 U.S. Air Force Academy, History MysteryThe CafeOld Globe; Meeting Space:ranks Approximately Center (OCCC) as theand nation’s FleetMuseum; Science Center; space in theSpace: Sails Pavilion which they in andspace out of Theatre; Museum of The 600,000 square feettravel of meeting Cheyenne Mountain Zoo, Cheyenne second largest convention facility, Meeting 525,701on sq.the ft. Upper of con- Dinner House of Blues San Diego; Level; 72exhibit meetingspace rooms THE Contemporary Art SanDiego Diego; throughout area, CREATIVE including conference Colorado Springs Mountain State Park. tiguous ontotaling the Ground featuring 7 million sq. ft. ofAirport. combined CAPITAL Casbah; The San Natural 204,114 sq. ft. ofsq.flexible space; 2 ballMuseum of Photographic Arts. Cafe centers,and exposition halls, in meeting Level; 90,000 ft. of column-free meeting publicSpace: space two hotels See Ad on Page 85 History Museum; Mystery Meeting Approximately rooms; and 284,494 sq. ft. of pre-funcand unique venues and withprovides a westernaflair. space in the Sails Pavilion on the Upper remarkable facilities total space Dinner Theatre; Museum of 600,000 square feet of meeting tion space. Colorado Springs offers 21 full-service 401-456-0200 Level; 72 meeting rooms totaling of 2.1 million square area, feetVIPMeetings@GoProvidence.com of exhibition Contemporary Art San Diego; throughout including properties with 4,500 rooms as well conference as Technology: Smart City Networks 204,114 sq. ft. of flexible space; 2 isballspace withcenters, adjacent covered dock Museum of Photographic Arts. exposition halls, meeting hotels numerous limited-service properties the exclusive telecommunications rooms; and 284,494 sq. ft. of pre-funcaccess. It is located in one of the most



tion space. Facilities & Destinations 2010-2011 Planner Guide 96 Technology: Smart City Networks is the exclusive telecommunications

and unique venues with a western flair. beautiful Colorado and entertaining Springsplaces offers in 21the full-service world, Orlando. properties with 4,500 rooms as well as Facilities & Destinations The West 31 numerous limited-service properties Meeting/Exhibition space: 7 million sq. ft of combined meeting and public

Puerto Rico

Puerto Rico Convention Center 100 Convention Blvd., San Juan, PR 00907 Phone: (800) 214-0420 Fax: (773) 753-1634 www.prconvention.com


elebrating six years of operation, the Puerto Rico Convention Center creates a singular destination for conventions, trade shows, consumer shows and congresses, and places Puerto Rico at the forefront of meeting and exhibition destinations. With its signature wave-like roof line and a 13-story glass curtain offering spectacular views of the San Juan harbor and area beaches, this magnificent and welcoming facility is not only the newest convention center in the Caribbean, but the most technologically advanced facility in the Caribbean and Latin America. The Puerto Rico Convention Center incorporates the quality and standards expected from a full-service world-class convention facility. Its size compares favorably with the largest facilities in the hemisphere. There are almost 580,000 square feet/53,882 square meters of overall gross space, including 152,700 square feet/14,186 square meters of exhibition space; 39,000 square feet/3,670 square meters of ballroom, the largest in the Caribbean; an additional 36,200 square feet/3,363 square meters of meeting rooms; and some 200,000 square feet/18,580 square meters of pre-function areas and support space. Two-phase expansions are planned for the Convention Center, enabling an increase of up to 450,000 gross square feet/41,805 square meters of contiguous exhibition halls, with a total of 180,000 square feet/16,722 square meters of meeting and ballroom space. Cutting-edge technology at the Center includes video-conferencing, simultaneous language translation, full fiber optic broadband and wireless Internet access. Controllable lighting, electrical and utility connections are readily accessible through state-of-the-art floor boxes in the Exhibition Hall; a production control balcony with sound and lighting controls in the Ballroom, as well as an integrated audio system with the capability for remote recording of programs and programmable lighting controls in the Ballroom and meeting rooms make the Center the most technologicallyadvanced meeting place in the Caribbean and Latin America. In addition, 32

the Center offers an array of on-site services, including an award-winning food and beverage team, a full-service business center, dedicated event staff, on-site production rigging and sound and light staff, as well as closed-circuit television and security systems to monitor all installations. The Puerto Rico Convention Center is the core component of the 113acre “lifestyle” urban development project strategically located between the Condado hotel district and the historic city of Old San Juan known as the Puerto Rico Convention Center District. Considered one of the largest and most ambitious waterfront development projects in the history of the U.S. and its territories, it was conceived as a vibrant urban gathering place. Once complete, visitors to the District will experience the distinctiveness of Puerto Rico in what will become one of the Island’s most sought-after spots for business, shopping and recreation. Elements of the District include hotels, restaurants, movie theaters and other entertainment venues. The latest development within the District was the recent opening of the Sheraton Puerto Rico Convention Center Hotel. Serving as the headquarter hotel to the Puerto Rico Convention Center, the Starwood property is the first building ever built in the Caribbean under the guidelines of the U.S Green Building Council. The property features 35,000 square feet of state-of-the-art flexible meeting space in a conference center setting, including a 16,300-square foot ballroom, divisible into eight rooms; and a smaller, 7,700-square ballroom distinctively remarked by the natural lighting and views plus seven other meeting rooms, some that can be divided. Additional hotels that will begin construction this year include a 300-room Marriott Courtyard Convention District Hotel and another Starwood property, the 252-room Aloft Puerto Rico Convention Center Hotel. The Puerto Rico Convention Center is located just thirteen minutes from the Luis Muñoz Marín International Airport, Condado tourist area and Old San Juan. Facilities & Destinations 2010-2011 Planner Guide

the most impressive part of this building isn’t the building.

range of hotels & venues

Smooth service convenient access

state-of-the-art technology

PRCB at your service

no passport required for U.S. citizens

It’s the people. Professionals who know how to get things done. They’ll show you how to take advantage of the top-shelf technology, accessibility, affordability and charm of the Puerto Rico Convention Center so that your event goes smoothly. The building is extraordinary. The people? Even better. Call 787-725-2110 or 800-214-0420. budget friendly


Managed by SMG Facilities & Destinations 2010-2011 Planner Guide


Rhode Island

PROVIDENCE WARWICK CONVENTION & VISITORS BUREAU 144 Westminster Street Providence, RI 02903 Phone: (401) 456-0200; Fax: (401) 273-7046 www.GoProvidence.com Senior Vice President: Neil R. Schriever

Providence: The Creative Capital Snapshot: The Providence Warwick Convention & Visitors Bureau (PWCVB) books meetings, conventions, trade shows and events of any size in Providence, Warwick, and surrounding areas. Our knowledgeable staff is ready to assist in ensuring a successful event. Largest Meeting Venue: Rhode Island Convention & Entertainment Complex, which includes the RI Convention Center with 137,000 sq. ft. of total exhibit space, the 13,000-seat Dunkin’ Donuts Center, and the 1,900seat Veterans Memorial Auditorium.

Puerto Rico

Marketing Services: The PWCVB works closely with meeting planners to help boost attendance through targeted e-mail blasts, postcard mailings, reciprocal Web links, prepromotion at prior year’s meeting, customized interactive maps, access to a stock photo library, attendee Web site/microsite, collateral materials, welcome banners throughout the city, and welcome signage in member establishments. Hotel Rooms: 2,200 rooms within one mile of RICC, 5,500 in Greater Providence area. Destination: Providence, Rhode Island is brimming with rich history, natural beauty, and stunning architecture. The city’s compact downtown area—where the Rhode Island Convention Center is located—makes it an extremely convenient and walkable city, with hotels, great restaurants, and stellar shopping all within blocks of each other. Providence is easily accessible by air, rail or highway, and about 25 percent of the United States’ population lives within 500 miles of the city. See ad on page 31

classroom style; 152,700 sq. ft. of exhibit space, including one Exhibit Hall which subdivides into three halls: 40,900 sq. ft., 40,500 sq. ft. and 71,300 sq. ft.; 16,965-seat theater. Venue Features: Wireless (Wifi) in hot spot areas; Meeting rooms with High Speed Internet and Fluorescent Systems with Dimming Capabilities; Columnfree Ballroom; Business Center; Floor Boxes with Track Lighting, Water, Air, Voice and Data Outlets; Telephone Puerto Rico Access in the Meeting rooms, Ballroom Convention Center and Exhibit Hall. 100 Convention Blvd., San Juan, PR 00907 Convention/Guest Rooms: Over (800) 214-0420 Fax: (773) 753-1634 www.prconvention.com 7,000 at a short distance. Associate Vice President Sales: Transportation: seven miles from Luis SPOTLIGHT Rosa M. Luke, rluke@prcb.org Muñoz Marin International Airport. “Smooth” Everyone deserves their moment in the Attractions: Centrally located in San spotlight. Take advantage of special offers Snapshot: At 580,000 sq. ft., the Juan, the gateway to all that Puerto Rico and VIP experiences to craft a one-of-a-kind award-winning Puerto Rico Convention has to offer. Directly adjacent to Old San meeting that’s just right for your budget Center is the Caribbean’s largest and Juan, business and resorts hotels, resand your attendees. most technologically-advanced meeting taurants and night life. The centerpiece create a Rhode Island VIP Meeting, facility. ItTooffers budget friendly ameni- to a 113-acre waterfront development visit www.GoProvidence.com/VIP ties, beautiful surroundings, stunning featuring hotels, walkways, fountains views, and world renowned service to and restaurants among others. make your experience a smooth one. See ad on page 33 Meeting Space: 36,200 sq. ft. of meeting space, including 15 meeting PROVIDENCE rooms on two levels, into 28CAPITAL THEdivisible CREATIVE sections; 4 on level one and 11 on level two; 39,500-sq.-ft. Ballroom, which 401-456-0200 VIPMeetings@GoProvidence.com subdivides into two sections and can seat 3,934 theater style; 1,900 banquet style, 4,158 reception style and 2,616



444444 Mt.Mt.Rushmore RushmoreRoad Road North North Rapid City, Rapid City,SDSD57701 57701 (605) 718-8488;(800) (800)487-3223 487-3223 x8487 (605) 718-8487; (605)348-9217 348-9217 Fax:Fax: (605) www.visitrapidcity.com www.visitrapidcity.com Senior of Convention Sales Manager: Director Convention Sales: Lisa Storms Lisa Storms

Real. Real.America. America.Up Upclose. close.

THE FACILITIES MEDIA GROUP Essential Planning Tools 34

Snapshot: Located close Snapshot: Located closetotoMt. Mt.Rushmore in Rushmore the scenic Black Hills of South Dakota, in scenic South Dakota, Rapid City offers anan array ofofmeeting Rapid City offers array meetingfacilfacilities, affordable accommodations, ities, affordable accommodations, a variety dining and and variety of outdoor of fine dining options unlimited outdoor recreational opportunities. With more recreational opportunities. With more than thansleeping 5,000 sleeping rooms, City Rapidcan City 5,300 rooms, Rapid host can host conventions large and small. conventions large and small. Meeting Space: Located downtown, Meeting Space: Located downtown, the Rushmore Plaza Civic Center has a the10,000-seat Rushmore indoor Plaza Civic has a arena,Center a 1,752-seat 10,000-seat arena, aand 1,746-seat performingindoor arts theatre, a 175,000performing artsspace theatre, andcan a 203,000-sq.sq-ft facility which be set up ft. for facility spaceofwhich can be set up forora a variety meetings, exhibitions indoor A new multi-purpose variety of sports. meetings, exhibitions or indoor


sports. A new multi-purpose arena

arena opened in 2008 and boasts a opened in 2008 and boasts a 5,200-seat 5,200 seatskyboxes, capacity, and skyboxes, and a percapacity, a permanent ice manent ice sub-floor. sub-floor. Rushmore Plaza Civic Center: 23 Rushmore Plaza Civic Center: 23 meeting rooms; 15,000-sq-ft. Ballroom; meeting rooms; 15,000-sq-ft. 30,000-sq-ft Main Exhibit HallBallroom; 30,000-sq-ft Main Exhibit Hall (175,000 sq. ft. of total exhibit space) & (203,000 sq. ft. of total exhibit space) & 1,752-seat Theater. 1,746-seat Theater. Hotel Rooms: Over 5,000 sleeping rooms and around Rapid City Hotel in Rooms: Over the 5,300 sleeping area. rooms in and around the Rapid City Transportation: Rapid City Regional area. Airport is located approximately 9 miles Transportation: Located at the center from downtown Rapid City.

of the United States, Rapid City is easier

Attractions: the most to reach thanOne you of might think.comWith its monly heard phrases to own regional airport, from Rapidvisitors City offers Rapid City is: “If we had known there direct flights from Chicago, Dallas/Fort was so much to do and see in and Worth, Rapid Denver, Laswe’ Vegas, Minneapolis, around City, d have planned Mesa/Phoenix Salt Lake City.in to stay longer!” and Centrally located the United States, Rapid City offers Attractions: Outside of meetings, accessibility toexplore many beautiful and acres attendees can two million interesting attractions in America of Ponderosa Pine forest, including including nearly a million acres of Badlands National Park, Crazy Horse breathtaking Black Hills Scenery, Memorialwildlife and Mount Rushmore abundant and unforgettable National Memorial. Guests can also adventures. See Mt. Rushmore enjoy oneMemorial, of several Crazy golf courses, National Horse wildlife parks or hundreds of miles of Memorial, Black Hills National hiking Custer trails. State Park. Forest, See Seead adon onpage page6735

Facilities & Destinations 2010-2011 Planner Guide

south dakota

RAPID CITY CONVENTION & VISITORS BUREAU 444 Mt. Rushmore Road North Rapid City, SD 57701 (605) 718-8487; (800) 487-3223 x8487 Fax: (605) 348-9217 www.visitrapidcity.com


oth budget-friendly and camera-friendly, Rapid City, South Dakota is a central meeting destination with all the amenities you expect, plus unique adventures you may not. Rapid City is home to more than 5,300 hotel rooms and meeting space for up to 10,000 attendees. Expanded in 2008, the 175,000square-foot Rushmore Plaza Civic Center offers multiple configurations for banquets, meetings, exhibitions and conventions. Nearby, guests can stroll through a seven-acre park, relax next to a quiet lake or take a short walk to historic downtown where they’ll enjoy a variety of restaurants, shops and museums surrounded by The City of Presidents, a Rapid City must-see honoring our nation’s presidents. For groups looking for a unique meeting place, Rapid City also offers The Journey Museum and the Dahl Arts Center, which feature local art and Black Hills history. Located at the center of the United States, Rapid City is easier to reach than you might think. With its own regional airport, Rapid City offers direct flights from Chicago, Dallas/Fort Worth, Denver, Las

Vegas, Minneapolis, Mesa/Phoenix and Salt Lake City. In addition to having every amenity your group needs, Rapid City is central to one-of-a-kind adventures in South Dakota’s beautiful Black Hills. Outside of meetings, attendees can explore two million acres of Ponderosa Pine forest, including the unique landscapes of Badlands National Park, the stunning scenery of the Black Hills, Crazy Horse Memorial and awe-inspiring Mount Rushmore National Memorial. Rapid City lies a short distance from all of these attractions, not to mention wildlife parks and some of the world’s longest underground caves. Sheltered by the Black Hills, Rapid City experiences comfortably mild weather year-round with more sunny days than Miami and Honolulu, so guests can hit one of several golf courses or hundreds of miles of hiking trails almost any time of year. Outstanding meetings start with outstanding destinations. Start planning your next meeting at www.RapidCityMeetings.com. We welcome nearly three million visitors each year and know how to make your guests feel right at home.

Meet Face to Face With over 5,300 hotel rooms and meeting space for up to 10,000, Rapid City offers amenities you expect, plus adventures you might not, like the unique landscapes of Badlands National Park and Mount Rushmore National Memorial. Getting here is easier than you think with direct flights from seven hubs. Chicago Dallas/Fort Worth • Denver • Las Vegas

Mesa/Phoenix Minneapolis • Salt Lake City

Host a memorable meeting at an affordable cost. You’ll find savings on hotels, transportation and attractions at www.RapidCityMeetings.com.


Contact Lisa Storm

ity.com Storms@VisitRapidC 87 605-718-84 t. 8487 1-800-487-3223 ex

Download a Free Meeting Professionals Guide at


Facilities & Destinations 2010-2011 Planner Guide




Exhibit Space: 182,613 sq. ft., includfunction space; 20,000exhibit sq. ft Ballroom; ing 56,508-sq.-ft. hall. accommodations for groups of 10-5,000; Theater Seating: 10,418 Permanent; two parking garages. 2,596 Temporary; 44 Wheelchair DDC Features: renovated and Accessible; 44Recently Companion. located adjacent to RICC; sky-bridge Hotel Rooms: 1,200 near center (Will connected to the RICC; assembly seatbefor 2,000+ by 1/1/09); 11,300 rooms ing up to 13,000; luxury suites for TEXAS city-wide. groups up to 40; five hospitality and Exhibit Space: 182,613 sq. ft., includmeeting rooms. Transportation: Dallas/Fort Worth ing 56,508-sq.-ft. exhibit hall. International Airport is 17.5 miles Features: More than 1,900 seats;from VMA Theater Seating: 10,418 Permanent; Fort Worth. FORT WORTH elegant hospitality and meeting space 2,596 Temporary; 44 Wheelchair CONVENTION available; listed on the National Register Attractions: Three main entertainment Accessible; 44 Companion. RHODE ISLANDCENTER 1201 Houston Street ofHotel Historic Places. districts—all within 3 miles of(Will each Rooms: 1,200 near center CONVENTION & Fort Worth, TX 76102 other—Sundance (35 square be 2,000+ by 1/1/09); 11,300 rooms Hotel 5,500Square in the Greater Rooms: ENTERTAINMENT (817) 392-MEET (6338); (866) 630-2588 blocks of area, shopping, morewithin than aone dozen city-wide. Providence with 2,200 Fax: (817) 392-2756 COMPLEX restaurants, theater, art galleries); Transportation: Dallas/Fort Worth mile of Complex. www.fortworth.com One Sabin Street, Providence, RI 02903 Stockyards National Historic International Airport is 17.5 miles District from Vice President of Meeting Sales: Phone: (401) 458-6000; Fax: (401) 458-6500 T.F. Green Airport is and Transportation: Fort (OldWorth. West/Texas-themed shopping FORT WORTH John Cychol www.riconvention.com 8.5 miles from RICC cuisine, rodeos, Western saloons, the CONVENTION CENTER Attractions: Three main entertainment Senior Director of Sales and Marketing: Snapshot: Revitalized. 1201 Houston Street The $75-million Attractions: of3America Skating Bank Texas Cowboy Hall of Fame, and the districts—all within miles of each John J. McGinn, CEM expansion of the Fort Worth, TX Fort 76102Worth Convention Center; other—Sundance Square (35 square Culinary Arts Museum at Fort Worth Herd daily cattle drive; (817) 392-MEET (6338); (866) 630-2588 Snapshot: The Rhode Island Center has created an incredible facility blocks of shopping, than a dozen JWU; Festival Providence; Balletmore Livestock Exchange Building; Fax: (817) 392-2756 for a wide variety of events, from conven- restaurants, theater, art galleries); Convention & Entertainment Complex, Providence (AHL Affiliate NumerousBruins Western shops, including www.fortworth.com tions Vice toincludes trade shows corporate National Historic District which the Rhode Island President of to Meeting Sales:meetBoston Bruins); ofStockyards Providence Maverick, Fincher’s and Leddy’s; hisings. This high-tech center features more (Old West/Texas-themed shopping and Convention Center (RICC), the Dunkin’ John Cychol Basketball; College Friars Providence toric Exchange Avenue); Fortthe Worth cuisine, rodeos, Western saloons, than 250,000 square feet of exhibit space, Donuts Center Revitalized. (Dunk), and the Veterans Snapshot: The Arts Center; Providence Cultural District (five world-class Texas Cowboy Hall of Fame, and the the largest ballroom in(VMA), the city$75-million 28,160 Performing Memorial Auditorium isatconveexpansion of the Fort Worth Convention RI setPlace mall, RI museums in aPhilharmonic; relaxing, park-like Fort Worth Herd daily cattle drive; squareCenter feet, andincreated athe 55,000-square-foot has an incredible facility niently located heart of downtown Livestock Exchange Building; Trinity “the School of Design Museum; ting—Fort Worth is considered events plaza linked to the beautiful Water for a wide variety of events, from convenProvidence. With ample meeting and Numerous Westernofshops, including Repertory WaterFire museum Company; capital the Southwest.”) Gardens. From breathtaking architions toincluding tradethe shows corporate meetevent space, theto elegant Rotunda Maverick, Fincher’s and Leddy’s; hisings. This high-tech center features more Providence. tecture outside to the state-of-the-art See Ad on Page 89 Roomthan offering spectacular city views, the toric Exchange Avenue); Fort Worth 250,000 square of exhibit space, facilities inside, the Fortfeet Worth ad onDistrict page 29 Cultural (five world-class RICC committed to providing excep- See theis largest ballroom in the atnation’s 28,160 Convention Center is one of city thean museums in a relaxing, park-like setsquare feet, a 55,000-square-foot tional event experience. premier sites forand events of all sizes. ting—Fort Worth is considered “the events plaza linked to the beautiful Water RICC Features: 100,000 contiguous sq. museum capital of the Southwest.”) Meeting Space: 253,226 sq. ft., including Gardens. From the breathtaking archift. Exhibit Hall; 137,000 sq. ft. Total tecture outside to 28,160-sq.-ft. the state-of-the-art 41Main Breakout Rooms, See Ad on Page 89 facilities the Fortrooms Worthand preExhibit Space;inside, 23 meeting Ballroom.

rhode island

Convention Center is one of the nation’s premier sites for events of all sizes. Meeting Space: 253,226 sq. ft., including UTAH41 Breakout Rooms, 28,160-sq.-ft. Ballroom. UTAH


100 South West Temple SALT PALACE Salt Lake City, UT 84101 CONVENTION CENTER (801) 534-4777; Fax: Temple (801) 534-6383 100 South West www.saltpalace.com Salt Lake City, UT 84101 Dan Hayes Director Sales & Marketing: (801)of 534-4777; Fax: (801) 534-6383 www.saltpalace.com Cliff Donner

“in the middle of it&all” Director of Sales Marketing: Dan Hayes Snapshot: “In the of itofinall” “in middle theNestled middle itthe all”heart of dowtown Salt Lake, the Saltheart Palace Snapshot: Nestled in the of of Snapshot: Nestled in heart the Convention is the place dowtown Salt Lake, the perfect Salt Palace dowtown SaltCenter Lake, the Salt Palace for meetings, conventions, shows, Convention Center thetrade perfect place Convention Center is theis perfect place for for meetings, conventions, trade shows, exhibitons and events of any size.exhibiThis meetings, conventions, trade shows, exhibitons and eventsrecently of any size. This state-of-the-art comtons and events ofvenue any size. recently This statevenue completedstate-of-the-art an venue ambitious $52-million expanof-the-art recently completed an an ambitious $52-million expansion, pleted growing the facility by 40 growing percent. ambitious expansion, sion, $52-million growing the facility by 40 percent. The expansion includes an additional the facility by 40 percent. Theanexpansion The expansion includes additional 145,000 sq.additional ft. space, 145,000 sq.of ft. exhibit of exhibit space, includes an 145,000 sq. and ft.and of 64,000 of new meeting room new64,000 meeting space. exhibit64,000 space,ofand of room newspace. meetSaltroom Palace Convention Salt Palace Convention Centerisisinin aa ing space. Salt PalaceCenter Convention of conventionfacilities facilities selectselect category of convention Center is incategory a select category of convention that offer can offer to its clientsover overaahalf half that can tooffer its clients facilities that can to its clients over million-square-feet contiguous of of contiguous amillion-square-feet halfexhibit million-square-feet of contiguous space! exhibitspace! space! exhibit Meeting Space: The original Salt Meeting Space: The original Salt


Meeting Space: The original Salt Palace Palace Convention Center featured Convention Center featured 35,000 sq. 35,000 sq. ft. of exhibit space, and ft. of exhibit space, and 100,000 square 100,000 square feet of meeting space feet of meeting space including a 45,000including a 45,000-square-foot grand square-foot grand ballroom. The recent Palace Convention Centerexpansion featured ballroom. The recent project expansion project added another exhibit 35,000 ft. of exhibit added sq. another exhibitspace, hall and 145,000 sq. hall 145,000 sq. feet ft. and three new levels 100,000 square of meeting space ft. and three new levels of meeting 45,000-square-foot grand ofincluding meetingarooms (64,000 sq. ft). Today, rooms (64,000 sq. expansion ft). Today,project the comballroom. The venue recent the completed offers 515,000 sq. ft pletedanother venue exhibit offers hall 515,000 sq.sq. ft of added 145,000 of contiguous exhibit space and 164,000 contiguous exhibit and 164,000 ft. and three new levelsspace of meeting sq. ft. of meetingsq.space, including 66 rooms Today,including the com- 66 sq. ft.(64,000 of meetingft).space, meeting rooms. pleted venue offers 515,000 sq. ft of meeting rooms. contiguous exhibit space and 7,125 164,000 Convention/Hotel Rooms: Convention/Hotel 7,125 sq. ft. of meeting space,Rooms: including 66 downtown hotel rooms within walking downtown hotel rooms within walking meeting distance ofrooms. Salt Palace. distance of Salt Palace. Convention/Hotel Rooms: 7,125 Transportation: minutes Salt Lake downtown hotel 10 rooms withintowalking Transportation: 10 minutes to Salt City International Airport. distance of Salt Palace. Lake City International Airport. Attractions: Clark Transportation: 10Planetarium; minutes to SaltBallet Attractions: Clark Planetarium; Lake Beehive City International Airport. West; House; Chase Home Ballet West; Beehive House; Chase Museum of Utah Folk Arts; Classic Attractions: Clark Planetarium; Home Museum of Utah Folk Arts; Ballet West; BeehiveDaughters House; Chase Cars International; of Utah Classic Cars International; Daughters Home Museum Utah Folk Museum; Arts; Pioneers, PioneerofMemorial of UtahCars Pioneers, Pioneer Memorial Classic International; Daughters Fort Douglas Museum Association; Museum; Fort Douglas Museum of UtahAmerica Pioneers, Pioneer Memorial Grand Spa; Museum of Museum; Fort Douglas Museum Spa; Association; Grand America Church History & Art; Museum Association; America Spa;&ofArt; Museum ofGrand Church History Utah Art & History; Palmers&Gallery Museum Church Art; Museumofof Utah History Art & History; Fine Art; Salt Lake Art Salt Museum of Utah Art & Center; History; Palmers Gallery Fine Art; Salt Lake Lake County Center Arts; Palmers Gallery Finefor Art;the Salt Lake Art Center; Salt Lake County Center Art Center; Salt Lake County EnergySolutions Arena; MoreCenter than 90 forthe theArts; Arts; EnergySolutions Arena; for EnergySolutions restaurants and entertianmentArena; venues Morethan than9090 restaurants and enterMore restaurants and are within walking distance ofenterthe Salttianmentvenues venues within walking tianment areare within walking Palace Convention Center. distance Salt-Palace distanceofofthethe Salt-Palace Convention Center. Convention Center.


of Lake Grapevine, the world-class Venue Features: Dedicated internet Relache Spa, and unique shopping. connection over Fiber Optics; wireless access throughout facility. Meeting Space: 400,000 Convention/Hotel Rooms: More sq. ft. of overallrooms space, connect 69 meeting than 1,100 withrooms, the 50,000ballroom, 180,000-sq.-ft. exhibit Rochestersq.-ft. Riverside Convention hall plus 17Plaza, dedicated loading docks, Center—Rochester 336-room TEXAS 29,000-seat Hyatt Regency, whichtheater. recently comof Lake Grapevine, world-class pleted a $16-million renovation of its cable, catVenuetheFeatures: Fiber-optic Relache Spa,and andRadisson unique shopping.Rochester facility egory 5E andHotel Cat 3 cable, with a flexiRiverside,ble which a bandwith DS3just pipecompleted for backbone GAYLORD TEXAN $6-million renovation. Meeting Space: 400,000 sq. ft. ofrequests over- for ISDN, that will support RESORT & Rochester Riverside all space, 69 meeting 50,000T1 androoms, T3 communications. Transportation: 10-minute drive CONVENTION CENTER sq.-ft. ballroom, 180,000-sq.-ft. exhibit Convention Center toplus Greater Rochester International 1501 Gaylord Trail Guest Rooms: 1,511 luxury units, hall 17 dedicated loading docks, 123 East Main Street Grapevine, TX 76051 Airport.theater. including 127 suites. 29,000-seat Rochester, NY 14564 (817) 778-1000; Fax: (817) 778-1149 (585) 232-7200; Fax: (585) 232-1510 Attractions: Several entertainment dis- from Venue Features: Fiber-optic cable, Transportation: Sixcatminutes www.gaylordtexan.com www.rrcc.com egory 5E surround and DFW Cat 3 the cable, with a flexitricts Rochester Riverside International Airport. Public Relations Manager: Executive Director: ble with DS3 restaurants pipe for backbone bandwith GAYLORD TEXAN and cafés, coffee Martha Neibling Joseph A. Floreano, thathouses will support requests for clubs ISDN,and music RESORT & CFE and pubs, dance T1 and T3 communications. CONVENTION CENTER “Do it better at the Rochester halls, theatres and more; Frontier Field; “Everything Under One Roof!” 1501 Gaylord Trail you and Guest Rooms: 1,511 luxury units, Riverside where your event Marina Auto Stadium; restored hisGrapevine, TX 76051 including 127 suites. Snapshot: TheofGaylord Texan Resort are theFax:center our attention!” toricisArmory; George Eastman House (817)always 778-1000; (817) 778-1149 a total destination offering world-class Transportation: minutes of from www.gaylordtexan.com InternationalSixMuseum Photography Snapshot: Conveniently located in the DFW meetingManager: facilities, impeccable customer Public Relations andInternational Film; SusanAirport. B. Anthony House; heart of Rochester, N.Y., the Rochester Martha Neibling service, exciting entertainment and National Museum of Play; National Riverside Convention Center enjoys a recreation-all onsite. Sitting high on a scenic setting on the Genesee River with Toy Hall of Fame; Boardwalk at Lake “Everything Under One the Roof!” bluff overlooking sparkling waters Ontario; more than 100 vineyards and outdoor patios and balconies providing Snapshot: The Gaylord Texanthis Resort is of Lake Grapevine, awe-inspiring wonderful views. Itoffering also offers the conve- numerous “wine trails”; New York a total destination world-class resort welcomes guests to an authentic nience offacilities, enclosedimpeccable walkway customer connections Wine and Culinary Center. meeting Texas experience. Gaylord Texan Resort See ad on page 39 toservice, large hotels parking garages. excitingand entertainment and & Convention Center features 1,511 recreation-all onsite. Sitting high on a Meeting Space: 100,000 sq. ft of meetluxury rooms, sophisticated meeting bluff overlooking the sparkling waters ing/exhibition space; meeting convention space, fiverooms; signature of Lakeand Grapevine, this22 awe-inspiring 10,028-sq.-ft. Ballroom; 49,275-sq.-ft. restaurants, entertainment nightly resort welcomes guestslive to an authentic Main Hall; 5,000-seat Theater. Texas Exhibit experience. Gaylord Texan Resort at Glass Cactus nightclub on the shores

& Convention Center features 1,511 luxury rooms, sophisticated meeting and convention space, five signature restaurants, live entertainment nightly at GlassWASHINGTON Cactus Puerto Riconightclub on the shores

easily accessible as well. (may be combined with ballroom room Meeting for Space: 35,000 sq.offt.,meeting includ-space); 25,000 sq. ft. ing 9 breakout 42,436rooms; square16,290-sq.-ft. feet of prefunction & WASHINGTON Ballroom;additional (150,000 event sq. ft. space. available (may combined with ballroom room at be adjacent Puerto Rico Convention Venue Features: Glass-enclosed lobby for Center); 25,000 sq.1,480 ft. of meeting space); Theater Seating. with views of 42,436 squareand feet pre-function of prefunction spaces & Technology: Audiovisual additional event Mt.space. Rainier and equipment; Commencement Bay; High-speed Internetbays, access; 24-hour 5 loading including drive-on ramp Venue Features: Glass-enclosed lobby Center. to exhibit hall;views Power, andBusiness pre-function spaces with of water, phone, Mt.Venue RainierFeatures: and Commencement Bay; data easily atFitness points in floor Spa;accessed Casino; 5 loading including drive-on rampon-site boxes throughout exhibit hall. center;bays, Professional event staff; to exhibit hall; Power, water, phone, THE GREATER Sheraton PuertoTACOMA catering team; (580,000 squareRooms: feet of Adjacent Convention/Guest data easily accessed at points in floor RicoCONVENTION Convention& function space in thehall. adjacent to 319-room SheratonPuerto Tacoma and boxes throughout exhibit TRADE CENTER Rico Convention Center). Center Hotel & THE GREATER TACOMA 160-room Courtyard Convention/Guest Rooms: Adjacent by Marriott; 1500 Broadway CONVENTION & Casino Tacoma offers 1,500 Lodging:Sheraton 503 Guest Rooms. to 319-room Tacoma and committable guest Tacoma, WA 98402 200 Convention Boulevard TRADE CENTER rooms for city-wide 160-room Courtyard by Marriott; (253) 830-6601; Fax: (253) 573-2363 Distance to nearest airport: 7conventions. miles 1500Juan, Broadway San PR 00907 Tacoma offers 1,500 committable guest General Manager: David Bobo Transportation: 18 miles south of Tacoma, WA 98402 from (SJU). (787) 993-3500; (800) 325-3535 rooms for city-wide conventions. (253)(787) 830-6601; Fax: (253) 573-2363 www.tacomaconventioncenter.com SeaTac (Seattle-Tacoma) International Fax: 993-3525 Transportation: 7 miles General Manager: David Bobo Transportation: 18 miles south from of Luis www.sheraton.com/ Airport. www.tacomaconventioncenter.com Muñoz Marin International Airport. SeaTac (Seattle-Tacoma) International puertoricoconventioncenter Snapshot: Just a short drive south of Attractions: Tacoma Art Museum; Airport. Destination Features: The new Puerto Seattle, and water Museum ofMuseum; Glass; Washington State Snapshot: Just a mountain short drive peaks south of Attractions: Tacoma Art Rico Convention Center District feaYou don’t justwelcome stay here. belong views theYou newest meeting Seattle, mountain peaks and water History Museum; Union Station; Museum of Glass; Washington State tures dozens of night spots, restaurants location innewest the Pacific Northwest. views welcome meeting History Museum; UnionBridge Station;of Glass; Within walkChihuly Snapshot: Planthe your event in parasomeGlass; of theWithin Caribbean’ s prelocation in theGreater Northwest. The Tacoma &and shops Chihuly Bridge walkingofdistance of many dise. Opened inPacific November 2009Convention and mier entertainment options. Thedining hotel establishThe Greater Tacoma Convention & ing distance ofments many dining establishTrade Center (GTCTC) isRico one of (casual to fine dining). superbly situated amidst the Puerto has a new to casino featuring non-stop Trade Center (GTCTC) is onelargest of ments fine dining). Washington State’s and(casual Convention District facingand themeetingaction, WashingtonCenter State’s largest meeting including 500 slot machines and convention facilities, featuring tradeBay of San Juan, the featuring SheratontradePuerto convention facilities, 16 table games. mark glass walls,Hotel breathtaking mountain Rico Center and markConvention glass walls, breathtaking mountain Attractions: Old San water views, impressive architecand water impressive architecCasino isand aviews, truly remarkable landmark in Juan; San Juan Bay turalOur details high tural details and high quality interiors the district. hoteland is just 10 quality minutesinteriors Marina; El Yunque anchor in the us heart of a heart vibrant anchor in the a vibrant city. from theus international airport andofcity. five Rain forest. MeetingMeeting Space: 277,000 ft.,total sq. ft., minutes from historic Oldtotal Sansq.Juan. Space: 277,000 including 50,000-sq.-ft., column-free, See ad on page 43 The Convention Center is immediately including 50,000-sq.-ft., column-free, Main Exhibit Hall; 14,000- sq.-ft. balladjacent and the San Juan Bay14,000Marinasq.-ft. is Main Exhibit Hall; ballroom, and 11,000-sq.-ft. meeting room room, and 11,000-sq.-ft. meeting room

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Convention Center Lists: 5 Hot Green Venues 5 Hot F&B Departments Pages 4-5

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Bringing Venues to the Meeting & Events Market Since 1988

New York

New York state’s only one-stop convention facility

Rochester Riverside Convention Center 123 East Main Street, Rochester, NY 14564 • (585) 232-7200 • Fax: (585) 232-1510 • www.rrcc.com


onveniently located in the heart of Rochester, N.Y., the Rochester Riverside Convention Center enjoys a scenic setting on the Genesee River with outdoor patios and balconies providing wonderful views. It also offers the convenience of enclosed walkway connections to large hotels and parking garages.

center of the city. There is a 362-room Rochester Plaza, 465-room Radisson, which just completed a $6-million renovation of its facility, and 336-room Hyatt Regency. Delegates also enjoy the convenience of walking between hotels and the Convention Center in minutes using the enclosed skywalk system or scenic riverside walkway.

Technological Features Located in a community known around the world for its high-tech expertise, the Rochester Riverside gets high marks for handling all types of technology needs. The Riverside Convention Center has upgraded to a dedicated internet connection over Fiber Optics to meet all of the growing number of technical requirements our customers have. This service is available wireless throughout the facility and is Scalable from 5MB o 1 GB.

Pier 45 Experience the eclectic atmosphere of Pier 45! Rochester Riverside’s newest dining experience, located on the city’s spectacular waterfront along the shores of Lake Ontario.You’ll find everything from a light tapas style menu to a full dinner service, large-scale gourmet desserts, a fully stocked custom bar and an inviting veranda that accommodates both planned events and impromptu get-togethers.

Other Features “We routinely offer services not found at most other convention centers,” says Executive Director Joseph A. Floreano, CFE. “One example is our in-house food and beverage operation, including two pastry chefs. In addition, our Riverside Productions and Riverside Catering divisions can even assist groups utilizing space in other places throughout the region. Basically, we are New York state’s only one-stop convention facility.” With Rochester’s 12 colleges and universities, world-famous corporations, and growing number of hightech firms, there are also plenty of local speakers and other resources available from this combination of educational, business and research expertise. Personalized service and a can-do attitude are additional features that meeting planners really appreciate. According to Dr. Steven E. Schopp, Executive Administrator of the New York State School Music Association, “What I most enjoy about working with the Rochester Riverside Convention Center—aside from a general professionalism that is the rule rather than the exception—is the friendly, positive attitude of staff at every level. These are people I like to work with and that, combined with a first-class facility, makes the Riverside an outstanding convention venue.”

Nearby Attractions Several entertainment districts surround the Rochester Riverside with restaurants, cafés, coffee houses, pubs, dance clubs, music halls, theatres and more. Rochester also boasts numerous museums, including the George Eastman House International Museum of Photography & Film, the Susan B. Anthony House and the acclaimed Strong National Museum of Play, which also houses the National Toy Hall of Fame. Waterway attractions include the historic Erie Canal, Corn Hill Landing and the beaches of Lake Ontario.

Hotel Rooms More than 1,100 rooms in a trio of major hotels connect with the Rochester Riverside Convention Center to create a compact convention district in the 38

Destination Features Rochester is the northern gateway to the magnificent Finger Lakes region with its rolling hills, lush valleys and 11 namesake lakes. It is also a region becoming famous for its more than 100 vineyards, excellent wines and numerous “wine trails.” With the recent addition of the New York Wine and Culinary Center in nearby Canandaigua, the wineries and farmer’s markets of the Finger Lakes region offer delegates meeting in Rochester wonderful day trip options for pre- or post-conference enjoyment. Distance to Airport The Greater Rochester International Airport—150 flights daily—is an easy, stress-free, 10-minute drive from the Rochester Riverside Convention Center’s front door. Facilities & Destinations 2010-2011 Planner Guide

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Meeting Space: 1,072,000 sq. ft. of Meeting Space: 1,072,000 sq. ft.kitchen” of Venue features: Unique “scratch Venue features: Unique “scratch Venue features: Unique “scratch meeting/exhibit/event space, including meeting/exhibit/event space, including on-site caterer utilizes fresh, local fresh, prodkitchen” on-site caterer utilizes fresh, kitchen” on-site caterer utilizes 23 rooms; Conference Centre 23meeting meetingadditives, rooms; Conference Centre ucts without avoids canned local products without additives, avoids local products without additives, avoids expansion scheduled forfor 2009. expansion scheduled 2009. goods, disposable utensils and dishes.andand canned goods, utensils canned goods,disposable disposable utensils Services: In-house catering and concesServices: In-house catering dishes. dishes. Green Features: Designated a and concessions available. On-site sionsdepartment department available. Green Features: Designated aOn-site Powersmart Convention Centre bya BC Green for Features: Designated parking vehicles. parking for7,000 7,000 vehicles. Powersmart Convention Centre by Hydro; Awarded “GO GREEN” cer-BC Powersmart Convention Centre by BC Transportation: miles/20 minutes Hydro; Awarded “GO GREEN” cer-cerVANCOUVER tificate from the 12 Building Owners and Transportation: 12 miles/20 minutes DIRECT ENERGY Vancouver Hydro; Awarded “GO GREEN” VANCOUVER DIRECT ENERGY from Pearson International Airport. tificate from theInternational Building Owners and CONVENTION& & Managers Association. from Airport. CENTRE Convention tificatePearson from the Building Owners and CONVENTION & CENTRE Managers Association. Attractions: Air Canada Centre; 100 Princes’ Blvd. EXHIBITION CENTRE Managers Association. Convention/Hotel Rooms: 13,000 Exhibition Centre Attractions: Air Canada Centre; 100 Princes’ Blvd. EXHIBITION CENTRE Toronto, Ontario M6K 3C3 Suite 200, 999 Canada Place Scaramouche Restaurant; Hockey Convention/Hotel Rooms: Suite 200, 200, 999 Canada Canada3C3 Place quality hotel rooms within easy13,000 walking Toronto, Ontario Suite 999 Place Scaramouche Hockey Convention/Hotel Rooms: (416) 263-3020; Fax: (416) 263-3029 Vancouver, BC, M6K Canada V6C 3C1 Hall of hotel Fame;rooms LeRestaurant; Montmartre quality within easy 13,000 walking Vancouver, BC, Canada Canada V6C 3C1 (416) 263-3020; Fax: (416) 263-3029 Vancouver, BC, V6C 3C1 distance. Hall of Fame; Le Montmartre www.directenergycentre.com (604) 689-8232; (866) 785-8232 quality hotel rooms within easy walking Restaurant; distance. The Distillery Historic (604) 689-8232; (866) www.directenergycentre.com (604) 689-8232; (866) 785-8232 Director of Sales Marketing: (North America only)&785-8232 Restaurant; The Distillery Historic distance. District; Campbell HouseInternational Museum; Transportation: Vancouver (North America only) Director of647-7232 Sales (North America only)& Marketing: Laura Purdy Transportation: Vancouver Fax: (604) District; Campbell House Museum; Black Creek Pioneer Village; Textile Airport. Fax: (604) 647-7232 Laura Purdy647-7232 Transportation: Vancouver Fax: (604) www.vcec.ca International Airport. Black Creek Pioneer Village; Museum of Canada; Bata Shoe Textile Snapshot: Direct Energy Centre is www.vcec.ca Director of Sales: Gayle Morris www.vcec.ca Attractions: Edgewater Casino, International Airport. Attractions: Casino, Tantra MuseumCampbell ofEdgewater Canada; Bata Shoe Museum; House Museum; Director of largest Sales: exhibition Gayle Morris Snapshot: Direct Energy Centre is Canada’s and convenDirector of Sales: Gayle Morris Tantra Waterfront Lounge & Grill atTantra “More. On Allexhibition Levels” Waterfront Lounge & House Grill at Attractions: Edgewater Casino, Royal Ontario Museum, Clarke Museum; Campbell Museum; tion centre with over 1 million Canada’s largest and square conven- Lonsdale “More. On All Levels” Quay Hotel, Giggle Dam “More. All Levels” Lonsdale Quay Hotel, Giggle Dam Snapshot: Spectacular, multi-level, Waterfront Lounge & Grill at Museum; Scarborough Historical feet of On exhibition space. We aresquare conveRoyal Ontario Museum, Clarke tion centre with over 1 million Dinner Theatre, Grouse Mountain, Dinner Theatre, Grouse Mountain, Snapshot: Spectacular, multi-level, waterwaterfront venue, originally forin Museum; Thomson Memorial Park; Lonsdale Quay Hotel, Giggle Dam niently located atspace. Exhibition Place Snapshot: Spectacular, multi-level, Museum; Scarborough Historical feet of exhibition We built are conveThe Vancouver, Peak of H.R. The Peak ofThomson Vancouver, H.R. front venue, originally built for Canada Canada Pavilion for the World’s Fair MZTV Museum ofGrouse Television; CBC downtown Toronto, with 35,000 hotel Dinner Theatre, Mountain, waterfront venue, originally built forin Museum; Memorial Park; niently located at Exhibition Place Vancouver MacMillan Space Centre, MacMillan Space Centre, Vancouver Pavilion for the World’ s Fair Expo inFair 1986, Museum; Expo in 1986, the Vancouver Benares Historic House CBC and rooms citywide. Toronto’s Pearson The Peak of Vancouver, H.R. Canada Pavilion for the World’s MZTV Museum of Television; downtown Toronto, with 35,000 hotel Art Gallery, Dr. Sun Yat-Sen Classical Art Gallery, Dr. SunCentre, Yat-Sen Vancouver Classical Convention Exhibition Centre Visitor Centre. theInternational Vancouver Convention &Pearson Exhibition Airport is host to 50will MacMillan Space Expo incitywide. 1986,& the Vancouver Museum; Benares Historic House and rooms Toronto’s Chinese Maritime ChineseGarden, Garden,Vancouver Maritime triple tripled its this beautiful Canadian global airsize carriers and is only 12 miles Centre itsasExhibition size when this Art Gallery, Dr.Vancouver Sun Yat-Sen Classical Convention &Airport Centre Visitor Centre. International is host tobeautiful 50will Museum, HarbourCruises Cruises&&Events, Events, Museum, Harbour city prepares to hostthe the 2010Direct Olympic from Direct Energy Centre. Canadian city hosted 2010 Olympic & Chinese Garden, Vancouver Maritime triple its as this Canadian global airsize carriers andbeautiful is only 12 miles VancouverMuseum, Museum,Vancouver Vancouver Vancouver & Paralympics Winter Energy Centre is one ofGames. the world’s Paralympics Winter Museum, M&M Harbour Cruises & Events, city prepares to hostGames. the 2010Direct Olympic Aquarium, from Direct Energy Centre. Aquarium, M&M most environmentally responsible Meeting Space: Flexible pre-function Vancouver Museum, Vancouver Meeting Space: pre-function & Paralympics Winter Energy Centre isFlexible one ofGames. the world’s Salmon Fishing Salmon Fishing Charters, exhibition andspace convention facilities. andfunction function totals 133,000 Aquarium, M&M and space totals 133,000 sq.sq. ft. ft. Playland most environmentally responsible Charters, The venue includes a Presentation Meeting Space: Flexible pre-function @Playland the PNE,@ on two levels, including a 91,000-sq.-ft. Salmon Fishing on two levels, including a 91,000-sq.-ft. the PNE, VanDusen exhibition andspace convention facilities. Theatre with 100 Permanent fixedinto and function totals sq. ft. VanDusen Botanical column-free exhibit hall; 133,000 divisible Charters,Garden, Playland @ column-free exhibit hall; divisible Botanical The venue includes a Presentation seats, alevels, 8,200-seat arena a into on two including aand 91,000-sq.-ft. three halls and a 16,000-sq.-ft. column- Garden, Prince of Whales three hallswith andopen-air a 16,000-sq.-ft. columnthe PNE, VanDusen Prince of Whales Theatre 100 Permanent fixed 20,000-seat stadium on-site. Whale Watching. column-free exhibit hall;into divisible free ballroom; divisible three into Whale Watching. free ballroom; divisible intoand three Botanical Garden, seats, a 8,200-seat arena a rooms; rooms; 20and meeting rooms from 500 to three halls a 16,000-sq.-ft. columnPrince of Whales 20,000-seat open-air on-site. free ballroom; divisiblestadium into three Whale Watching. rooms; 20 meeting rooms from 500 to QUEBEC, CANADA BRITISH COLUMBIA, ONTARIO, CANADA CANADA

tion of2sq. up to 3,500 attendees 6,500 ft.; Expansion, due with to bean comspace; multi-purpose ballrooms Facilities & Destinations exhibition and78,000 a will single-event capacity pleted in 2009; triple combined encompassing sq. ft.; 1,330-seat



ofmeeting/exhibition upBassett to 7,500Theatre. attendees. space to nearly John tion of2sq. up to 3,500 attendees 6,500 ft.; Expansion, due with to bean comspace; multi-purpose ballrooms 500,000 sq. ft. Technological Features: AVW Technology: High-speed Internet access exhibition and a single-event capacity pleted in 2009; will triple combined encompassing 78,000 sq. ft.; 1,330-seat TELAV for audiovisual needs Venue features: Unique “scratch using T3 connection; Wireless Internet ofmeeting/exhibition upaBassett to 7,500 attendees. space toand nearly John Theatre. services; AXION forwired sound lightkitchen” on-site caterer utilizes fresh, access; Customized andand wireless 500,000 sq. ft. Technological Features: AVW Comprehensive Directory of Conference Technology: High-speed Internet access ing for shows, banquets andvoice exhibitions; local products without additives, avoids data networks; Customized netTELAV forconnection; audiovisual needs and Venue features: Unique “scratch and VIDEOTRON for high-speed using a goods, T3 Wireless Internet canned disposable utensils and Centers/College & University Conference works; Digital PBX; Virtual internal services; AXION forwired sound lightInternet services. kitchen” on-sitetechnical caterer utilizes fresh, access; Customized andand wireless dishes. networks; On-site support. Facilities/Meeting & Boutique Hotels/ ing for shows, Customized banquets andvoice exhibitions; local products without additives, avoids data networks; netVenue Features: Onsite Catering by Green Features: Designated a Venue Features: in-house Small-to-Mid-Size Meeting &Digital Event Venues and VIDEOTRON for services high-speed canned goods, disposable utensils and works; PBX; Virtual internal Capital. Powersmart Convention Centre by BC include: Audio-visual; Simultaneous 20 Internet services. 09 dishes. Awarded networks; On-site technical support. DI Hydro; GREEN” cerVANCOUVER translation; on-site catering; THE METRO TORONTO RE “GO Convention/Guest Hotel Rooms: CT OR Y Banking/ATM tificate from the Building Venue Features: Onsite Catering Telecommunication; CONVENTION & Green Features: Designated a andby CONVENTION CENTRE 2,000 hotel rooms within aOwners short Venue Features: in-house services Facilities Destinations Managers Association. and exchange services; Guest Services 255 Front Street West CENTRE Capital. distance from the centre; 12,000 gue-by BC EXHIBITION Powersmart Convention Centre include: Audio-visual; Simultaneous QUEBEC CITY Toronto, Ontario, CanadaPlace M5V 2W6 desk in the main entrance of each Suite 200, 999 Canada strooms located throughout the area. cerHydro; Awarded “GO GREEN” VANCOUVER Convention/Hotel Rooms: 13,000 translation; on-site catering; THE METRO TORONTO Convention/Guest Hotel Rooms: CONVENTION CENTRE (416) 585-8000; (416)V6C 585-8198 Vancouver, BC, Fax: Canada 3C1 building. For Corporate & Association Meetingrooms Planners quality hotel within easy walking tificate from the Building Owners and Telecommunication; Banking/ATM CONVENTION & Transportation: Jean-Lisage Airport CONVENTION CENTRE 2,000 hotel rooms within a short 1000, René-Lévesque Est www.mtccc.com (604) boul. 689-8232; (866) 785-8232 SuperBook distance. Convention/Guest Hotel Rooms: Managers Association. exchange services; Guest 255 Front Street West isand approximately 25 minutes fromServices (418) 644-4000; (888) 679-4000 V.P. Sales & Marketing: John Houghton distance from the centre; 12,000 gueEXHIBITION CENTRE (North America only) QUEBEC CITY 12,000 roomsofwithin Fax: 644-6455 Toronto, Ontario, CanadaPlace 2W6 downtown. desk infirst-class the mainhotel entrance each Suite 200, 999 Canada Transportation: Vancouver Fax:(418) (604) 647-7232 strooms located throughout area. Convention/Hotel Rooms:the 13,000 “Our PEOPLE areM5V the centre” www.convention.qc.ca CONVENTION CENTRE walking distance of the Centre. (416) 585-8000; (416)V6C 585-8198 www.vcec.ca Vancouver, BC, Fax: Canada 3C1 building. International Airport. Attractions: Dynamic downtown with quality hotel rooms within easy walking Transportation: Jean-Lisage Airport President/CEO: P. Michel Bouchard 1000, boul. René-Lévesque Est Snapshot: The Metro Toronto www.mtccc.com Director of Sales: Morris (604) 689-8232; (866) Gayle 785-8232 Transportation: 20-minute drive from restaurants, night club and shopping; Attractions: Edgewater Casino, Tantra Convention/Guest Hotel Rooms: isdistance. approximately 25 minutes from (418) 644-4000; (888) 679-4000 Convention Centre is Canada’s #1 trade V.P. Sales & Marketing: John Houghton (North America only) Pearson International Airport. Snapshot: “More.644-6455 OnThe AllQuebec Levels”City Old Quebec historic district; Waterfront Lounge & Grill at within 12,000 first-class hotel rooms Fax: downtown. and(418) convention facility and one of the Transportation: Vancouver Fax: (604) 647-7232 Convention Centre located right in “Our PEOPLE areis the centre” Montmorency Falls Park; world Lonsdaledistance Quay Hotel, Attractions: Theatre is aDam Snapshot: Spectacular, www.convention.qc.ca walking ofdistrict theGiggle Centre. finest in North America. multi-level, With more www.vcec.ca International Airport. Attractions: Dynamic the heart The of venue, downtown Quebec, a for famous Ice Hotel; Winter Carnival; Dinner Theatre, Grouse Mountain, five-minute walk from thedowntown doors of with President/CEO: P.square Michel Bouchard waterfront originally built Snapshot: Metro Toronto than 2 million feet of state-ofDirector ofinternational Sales: Gayle Morris Transportation: 20-minute drive Tantra from dynamic metropolis. restaurants, night club and shopping; L’Astral revolving rooftop restaurant; Attractions: Edgewater Casino, The Peak Vancouver, H.R. MTCC; AirofCanada Centre; Rogers Canadaspace, Pavilion for the World’s Convention Centre is Canada’s #1 Fair trade the-art it is considered a worldPearson International Airport. Snapshot: The Quebec City link the Unique underground walkways “More. On Allfacility. Levels” Old Quebec historic district; Albert Gilles Art Museum & MacMillan Space Centre, Vancouver Waterfront Lounge & Grill at Centre; Medieval Times Dinner & Expo in 1986, the Vancouver class, tier-one Since its opening and convention facility and one of the center to lodging, shopping, parking, Convention Centre is located right will in Boutique; Parc des Champs-deMontmorency Falls Park; world Art Gallery, Dr. Sun Yat-Sen Classical Tournament; StageWest All-Suite Lonsdale Quay Hotel, Giggle &America. Exhibition Centre Attractions: Theatre district is aDam Snapshot: inConvention 1984, theSpectacular, MTCC has multi-level, hosted approxifinest in North With more restaurants, nightlife and other Canadian cultural Bataille; Shrine ofRestaurant; Sainte-Anne-dethe heartits ofsize downtown Quebec, a for famous Ice Hotel; Winter Carnival; Chinese Garden, Vancouver Maritime Hotel & Theatre triple as this beautiful Dinner Theatre, Grouse five-minute walk from theMountain, doors of waterfront venue, originally built mately 12,000 events and has enterthan 2 million square feet of state-ofattractions. Beaupré; Notre-Dame de Museum; Québec dynamic international metropolis. Museum, Harbour Cruises &restaurant; Events, L’Astral revolving rooftop Guinness World Records city prepares to host theguests. 2010 Olympic The Peak ofCanada Vancouver, H.R. tained nearly From MTCC; Air Centre; Rogers Canada Pavilion for the World’s Fair10 the-art space, it40 ismillion considered a worldBasilica-Cathedral; Musée Edison Vancouver Museum, Vancouver Unique walkways linkcomthe Jackson-Triggs Niagara Estate Meeting Space: The eco-friendly & Paralympics Winter Games. Albert Gilles Art Museum & people to1986, 10,000. From board meetings MacMillan Space Centre, Vancouver Centre; Medieval Times Dinner & Expo inunderground the Vancouver class, tier-one facility. Since its opening du Phonographe. Aquarium, M&M Winery. plex contains a Exhibition 75,000-sq.-ft. exhibit center toballs lodging, shopping, parking, Boutique; Parc des Champs-deto gala and everything in between, Art Gallery, Dr. Sun Yat-Sen Classical Tournament; StageWest All-Suite Meeting Space: Flexible pre-function Convention & Centre will in hall, 1984,a 34,500-sq.-ft. the MTCC has hosted approxiSalmon Fishing convention hall, restaurants, nightlife cultural Bataille; Shrine ofRestaurant; Sainte-Anne-deMTCC is theasanswer forother the right room, Chinese Garden, Vancouver Maritime and its function space totals 133,000 sq.aft. Hotel & Theatre triple size thisand beautiful Canadian mately 12,000 events and has enterCharters, Playland @ de Québec 25,000-sq.-ft. multipurpose room and attractions. the right catering andthe the 2010 people. Beaupré; onprepares two levels, including aright 91,000-sq.-ft. Museum,Notre-Dame Harbour Cruises & Events, Guinness World Records Museum; city to host Olympic tained nearly 40 million guests. From 10 the PNE, VanDusen Musée Edison 30 meeting rooms with a total of into Basilica-Cathedral; column-free exhibit hall; divisible Vancouver Museum, Vancouver Space: 460,000 sq. ft.meetings of flexiJackson-Triggs Niagara Estate Meeting Space: The eco-friendly com&Meeting Paralympics Winter Games. people to sq. 10,000. From board Botanical Garden, 35,000 Ample public space three hallsft. and a 64 16,000-sq.-ft. column-MEDIA du Phonographe. THE FACILITIES GROUP ble exhibit space; furnished meeting Aquarium, M&M Winery. plex contains a 75,000-sq.-ft. exhibit toMeeting gala ballsSpace: and everything in between, Prince of Whales (232,000 sq. ft.) can welcome a convenFlexible pre-function free ballroom; divisible into three rooms that cover 104,000 sq.right ft. of SalmonTools Fishing hall, afunction 34,500-sq.-ft. convention hall, Essential Planning MTCC is themeeting answer for the room, and space totals 133,000 sq.aft. Whale Watching. rooms; 20 rooms from Charters, Playland @ 25,000-sq.-ft. multipurpose room500 andto




Ogden Eccles Conference Center Spotlight: Page 4

the catering and the aright people. on right two levels, including 91,000-sq.-ft. the PNE, VanDusen 30 meeting rooms with a total of into column-free exhibit hall; divisible Meeting Space: 460,000 sq. ft. of flexi- & Destinations Facilities 2009 SuperBook Botanical Garden, 35,000 sq. ft.and Ample public space 40ble three halls a 16,000-sq.-ft. columnQUEBEC, CANADA exhibit space; 64 furnished meeting 59 PrinceGuide of Whales (232,000 sq. ft.) can welcome a convenFacilities & Destinations Planner free ballroom; tion of up to 3,500 attendees with an rooms that coverdivisible 104,000into sq.three ft. of Whale Watching. exhibition and a single-event capacity rooms; 20 meeting rooms from 500 to


sq. ft.; Expansion, sq.6,500 ft.; Expansion, dueintothe be due com-to be comOne6,500 of four Marriott Marquis pleted inwill2009; will triple combined pleted in 2009; triple combined country, thismeeting/exhibition 4-star property will space boast space to nearly to nearly overmeeting/exhibition 1,170 sleeping rooms and add an 500,000 sq. ft. 500,000 sq. ft. addition 100,000 square feet of meetVenue features: Unique “scratch Unique “scratch ing Venue space. features: on-siteutilizes catererfresh, utilizes fresh, kitchen”kitchen” on-site caterer Meeting Space: 198,000 sq. ft. of additives, local products without additives, avoids avoids local products without meeting /function space, canned goods, disposable utensils and canned goods,including disposable utensils and 77 meeting rooms; a 52,000-sq.-ft. dishes. dishes. Ballroom, and a 194,000-sq.-ft. Green Features:Features: Designated a Designated a Exhibition Green Hall. Powersmart Convention Centre byCentre BC by BC Powersmart Convention Exhibition Space: Hydro; Awarded “GO703,000 GREEN” cerVANCOUVER Walter E. Washington Total Hydro; Awarded “GO GREEN” cerVANCOUVER sq. ft. tificate from the Building Owners and CONVENTION & & Convention Center tificate from the Building Owners and CONVENTION Managers Association. 801 Mt. Vernon Place NW, Washington DC EXHIBITION CENTRE Technology: State –of-the-art Oculus Managers Association. 2000 SuiteEXHIBITION 200, 999 Canada Place CENTRE Convention/Hotel Rooms: 13,000 Digital Signage Network that features Suite 200, 999 Canada Place Convention/Hotel Rooms: (202) Vancouver, 249-3000 BC, Canada V6C 3C1 hotel rooms within walking13,000 143quality LCD high definition flateasy panels. BC, 785-8232 Canada V6C 3C1 (604) Vancouver, 689-8232; (866) www.wcsa.com distance.quality hotel rooms within easy walking (604) 689-8232; (866) 785-8232 (North America only) Vice President of Marketing and Lodging: 13distance. hotels within walking (North America only) Transportation: Vancouver Fax: (604) 647-7232 Communications: Chinyere Hubbard distance – Renaissance, Embassy Suites, www.vcec.ca Transportation: Vancouver Fax: (604) 647-7232 International Airport. Harrington Hotel, Grand Hyatt, Henley Snapshot: The WalterGayle E. Washington Director of Sales: Morris www.vcec.ca International Airport. Attractions: Edgewater Casino, Tantra Park Hotel, Hampton Inn, Courtyard Convention Center is a 2.3-million-sq.-ft. Director of Sales: Gayle Morris “More. On All Levels” Waterfront Lounge & GrillatatMetro Attractions: Edgewater Casino, Tantra Marriott, Washington Marriott venue located between downtown’ s histor“More.Spectacular, On All Levels” Lonsdale Quay Hotel, Giggle Dam Snapshot: multi-level, Waterfront Lounge & Grill at Center, Eldon Luxury Suites, Morrison ic Shaw and Chinatown neighborhoods. Dinner Theatre, Mountain, waterfront venue,Spectacular, originally built for Quay Hotel, Clark, HotelLonsdale Monaco,Grouse Red Roof Inn,Giggle Dam multi-level, Inside, theSnapshot: architectural design comes to Peak of Vancouver, Canada Pavilion venue, for the originally World’s Fair Dinner Theatre,H.R. Grouse Mountain, FourThe Points Sheraton built for life with awaterfront $4 million art collection of 120 MacMillan Centre, Vancouver ExpoCanada in 1986,Pavilion the Vancouver TheSpace Peak of Vancouver, H.R. for the World’s Fair pieces, the largest public art display in Transportation: 8 miles from Ronald Art Gallery, Dr. SunSpace Yat-Sen Classical Convention &1986, Exhibition Centre will MacMillan Vancouver Expo in the Vancouver the District. which hasCanadian won Reagan International Airport. Centre, Chinese Garden, Vancouver Maritime triple itsThe size Center, as this beautiful Art Gallery, Dr. Sun Yat-Sen Classical Convention & Exhibition Centre willMuseum, numerous awards for both its architectural Harbour Cruises & Events, city prepares to host the 2010 Olympic Attractions: The White U.S. Maritime House, Chinese Garden, Vancouver triple its size this beautiful design its impact onasWashington’ s Canadian Vancouver Museum, Vancouver & and Paralympics Winter Games. National Mall, theaters, Capitol, Museum, Harbour Cruises & Events, city prepares host 1the 2010 Olympic urban renaissance, hoststonearly million Aquarium, M&M restaurants, museums. Meeting Space: Flexible pre-function & Paralympics visitors each year and has Winter generatedGames. more SalmonVancouver Fishing Museum, Vancouver and function space totals 133,000 sq. ft. Aquarium, M&M than on $2.5 billion direct spending since Meeting Space: Flexible pre-functionCharters, Playland @ two levels,inincluding a 91,000-sq.-ft. Salmon Fishing the PNE, VanDusen opening its doors in 2003. Additionally, and function totals 133,000 column-free exhibitspace hall; divisible into sq. ft. Charters, Botanical Garden,Playland @ the Washington Convention and Sports twoand levels, including acolumn91,000-sq.-ft. threeon halls a 16,000-sq.-ft. the PNE, VanDusen Authority recently broke ground on divisible the free ballroom; divisible intohall; three column-free exhibit intoPrince of Whales Whale Watching. Botanical Garden, new rooms; Washington Marriott 20 meeting from hotel. 500 to columnthree halls androoms a Marquis 16,000-sq.-ft. Prince of Whales free ballroom; divisible into three Whale Watching. rooms; 20 meeting rooms from 500 to



Washington State Convention Center

tion of up to 3,500 attendees with an

connect to 205,700 feet of heavy exhibition and asquare single-event capacity up to space. 7,500 attendees. loadofexhibit Washington tion ofThe up to 3,500 attendees with an StateTechnological Convention Center only Features: exhibition andis the a AVW single-event capacity convention center and to have earned TELAVof forupaudiovisual needs and to 7,500 attendees. the services; National AXION Association Catering for of sound and lightTechnological Features: AVW Executives: Best onbanquets Premise Catered ing for shows, and exhibitions; TELAV for for audiovisual needs and Event. and VIDEOTRON high-speed for sound and lightInternetservices; services. AXION Meeting/Exhibition Space: 205,700ing for shows, banquets and Venue Onsite Catering by exhibitions; sq-ft. MainFeatures: Exhibit Hall divisible into and VIDEOTRON for high-speed Capital. six halls; 45,000 sq. ft. of carpeted Internet services. Ballroom space, including 30,000-sq.ft. Convention/Guest Hotel Rooms: Venue Features: Ballroom; 57,000 sq. ft. of carpeted 2,000 hotel rooms within aOnsite short Catering by Capital. distance from the centre; guemeeting space, divisible into 12,000 61 meetlocated every throughout area.Rooms: ing strooms rooms support format,the etc.) Convention/Guest Hotel Transportation: Jean-Lisage Airport 2,0008,000+ hotel roomsrooms within a short Hotel Rooms: hotel is approximately 25 minutes from 12,000 guedistance from the centre; downtown; 21,000 in area. downtown. strooms located throughout Technology: State-of-the-art light- the area.

800 Convention PlaceCITY QUEBEC Seattle, WA 98101 CONVENTION CENTRE (206) 1000, 694-5000; (206) 694-5399 boul. Fax: René-Lévesque Est www.wscc.com (418) 644-4000; (888) 679-4000 QUEBEC CITY Director of Sales & Marketing: Fax: (418) 644-6455 Michael McQuade www.convention.qc.ca CONVENTION CENTREAttractions: Dynamic downtown with Transportation: Jean-Lisage Airport ing, presentation and communicaPresident/CEO: Michel Bouchard 1000, boul. P.René-Lévesque Est Snapshot:(418) The644-4000; Washington State restaurants, night club and shopping; tions; dual isredundant OC-3 circuits; approximately 25 minutes from (888) 679-4000 Snapshot: The Quebec City Convention Center, conveniently located Old Quebec historic district; Fax: (418) 644-6455 one-gigabyte fiber optic backbone downtown. Centre is located right in Montmorency Falls Park; world in theConvention heart of downtown Seattle, offers www.convention.qc.ca plus enhanced CAT-6; Internal netDynamic downtown with the heart offeet downtown Quebec, a famous Attractions: Ice Hotel; Winter Carnival; 414,722 square of meeting, ballroom President/CEO: P. Michel Bouchard working 10/100 connectivity to any

dynamic international night restaurant; club and shopping; L’Astralrestaurants, revolving rooftop and exhibit space all withinmetropolis. easy walking Unique underground link the location. The walkways Quebec Albert Gilles Art Museum & district; Old Quebec historic distance ofSnapshot: 8,000+ first-class hotels. City In July to lodging, shopping, Centre is parking, located rightFood in Boutique; & Beverage: Culinary Institute Parc des Champs-deMontmorency Falls Park; world 2010,center theConvention Center introduced distinctive nightlife andevents otherQuebec, cultural a of America-trained/Pro-Chef Bataille;famous Shrine of of downtown IceSainte-Anne-deHotel;certified Winter Carnival; new restaurants, spacethe forheart meetings and -The attractions. Beaupré; Notre-Dame de Québec culinary staff. dynamic metropolis. L’Astral revolving rooftop restaurant; Conference Center.international With four levels of Basilica-Cathedral; Musée Edison & Unique underground walkways linkAttractions: the Meeting Space: The eco-friendly comAlbert Gilles Art Museum elegance and exclusivity, The Conference Downtown Seattle— du Phonographe. plexoffers contains 75,000-sq.-ft. exhibit center toalodging, shopping, parking, Boutique; Parc des Champs-deCenter exceptional convenience, the city’s best restaurants, shops, hall, restaurants, a 34,500-sq.-ft. convention hall, cultural a entertainment nightlife and other Bataille; Shrine of Sainte-Anne-deconnectivity and culinary excellence, and nightlife. 25,000-sq.-ft. multipurpose and attractions. Beaupré; Notre-Dame de Québec Designed and furnished to exceedroom LEED meeting rooms with a total Center of Basilica-Cathedral; Musée Edison Silver30certification, The Conference Meeting Space:public The eco-friendly com35,000 sq. ft. Ample space du Phonographe. features 71,000 square feet of meeting andexhibit plex contains a 75,000-sq.-ft. (232,000 sq. ft.) can welcome a convenevent space with up to 17 flexible,convention fully hall, a 34,500-sq.-ft. hall, a carpeted meeting rooms and the ability to 25,000-sq.-ft. multipurpose room and 30 meeting rooms with a total of Facilities & Destinations 2010-2011 Planner Guide 35,000 sq. ft. Ample public space 59 (232,000 sq. ft.) can welcome a conven-



St. Louis, Missouri

Hot Lists


Omaha, Nebraska

3 5

Status: Hot Category: Convention Centers FYI: The affordability and accessibility of the cities within the 12 states that make up the Midwest appeal to Meeting Planners. Not only are the lodging and dining costs lower being in the middle of the USA, attendee travel is often cheaper. What clinches the deal is the high caliber of Midwest Convention Centers—located in unique and memorable cities and with meeting spaces that are versatile and world-class

Hall @ 1] Exhibition Alliant Energy Center

alliantenergycenter.com The 150,000-sq.-ft. Exhibition Hall @ Alliant Energy Center features a 100,000sq.-ft Main Exhibit Hall, 20 meeting rooms and a 25,000-sq.-ft. Ballroom. It is part of a 64-acre complex that includes Veterans Memorial Coliseum, Willow Island and the Arena. Only minutes from downtown Madison—the Hip Midwest—diverse dining & shopping, fun nightlife and a vibrant music scene.


Topeka, Kansas

Madison, Wisconsin

2] Qwest Center Omaha

qwestcenteromaha.com Within walking distance of the Old Market entertainment & shopping district and connected via skywalk to the Hilton Omaha, the Qwest Center has redefined the city of Omaha as a unique and affordable destination. The venue features 194,000 sq. ft. of square feet of contiguous exhibition space; 16 meeting rooms; 30,996-sq.-ft. Grand Ballroom and 42,500 square feet of pre-function space.


Cobo Center

cobocenter.com Cobo Center has 600,000 sq. ft. of Exhibition Space, 180,000 sq. ft. of meeting space, and an attached Arena seating 11,000. This versatile meetings facility has a prime location on the Detroit River, near both the beautiful RiverWalk and downtown Detroit’s sizzling nightlife and world-class restaurants. The Cobo Center enables meeting attendees to experience first-hand the remarkable rebirth of Motown.

Facilities & Destinations 2010-2011 Planner Guide

Detroit, Michigan

4] America’s Center

explorestlouis.com Downtown St. Louis has stores, nightlife and 130 new Restaurants making the city a Midwest destination for fun-loving foodies. At the heart of downtown is the newly renovated 2.7 million-sq.-ft. America’s Center— 502,000 sq. ft of contiguous exhibit space in six halls, 80 meeting rooms, 1,400-seat Ferrara Theatre and 67,000-seat Edward Jones Dome— making St. Louis a mandatory Midwest Meetings destination.

5] Kansas Expocentre

KsExpo.com In the heart of the heartland, 75 percent of the U.S. can reach the Kansas Expocentre within a one-day drive. This affordable, multi-purpose facility features 27,000 sq. ft. of meeting space, including 15 Meeting Rooms and a total of 210,000 sq. ft. of Exhibition Space, including a 44,500-sq.-ft. Main Exhibit Hall. The state capital offers a wide variety of family-oriented entertainment, attractions and outdoor activities. 41

Puerto Rico

Sheraton Puerto Rico Convention Center Hotel & Casino

For unforgettable fun and excitement, you only need to take a short stroll from your room.

200 Convention Boulevard, San Juan, PR 00907 (787) 993-3500; (800) 325-3535 • Fax: (787) 993-3525 www.sheraton.com/puertoricoconventioncenter


ocated in the Puerto Rico Convention District between the airport and historic Old San Juan, the new Sheraton Puerto Rico Convention Center Hotel and Casino offers the perfect retreat for your next association gathering. The hotel is ideally situated to offer both convenience and an atmosphere of inspiration. There’s no passport required to land in San Juan, and the hotel is just a short drive from the airport. You and your guests will be just moments from the renowned shopping, dining and entertainment of Old San Juan. However, for unforgettable fun and excitement, you only need to take a short stroll from your room. The onsite casino features 16 gaming tables, 500 of the latest slot machines and exceptional entertainment options. Within the convention center area is also home to numerous dining, shopping and nightlife venues. The state-of-the-art facility can easily accommodate every event, from the largest gatherings to most intimate meetings. Within the hotel, you’ll find 35,000 square feet of flexible function spaces throughout nine distinctive meeting spaces. The expansive 17,000square-foot San Juan Grand Ballroom can easily accommodate as many as 1,800 guests. And for a more casual atmosphere, a 57,000square-foot outdoor sundeck is available to take advantage of the beautiful tropical weather. The adjacent Puerto Rico Convention Center offers an additional 580,000 square feet of exhibit and meeting space. The center is one of the largest and most technologically advanced in the Caribbean and welcomes groups of as many as 10,000. Getting down to business is a pleasure at the Sheraton Puerto Rico Convention Center Hotel and Casino. The hotel is the first in the Caribbean to offer The Link @ Sheraton, featuring highspeed Internet access in a comfortable setting—so it’s easy and rewarding to stay in touch with the office, family or friends. A fullservice Business Center is also equipped with a wide range of office machines and services for any last minute or unexpected needs. When your event adjourns, your guests will relax and enjoy the


tropical locale with a wide range of great amenities and services. You’ll find an expansive four-story-high sun deck with amazing views across the Bay of San Juan. An infinity pool, whirlpool and adults-only wading pool offer great outdoor fun. To help you stay in shape when you’re on the road, the hotel offers a fully equipped fitness center, as well as a rejuvenating, full-service spa with six treatment rooms. For your dining pleasure, you’ll find exceptional catering options from our experienced culinary team. Several additional restaurants are also available onsite, including a poolside bar & grill to help everyone make the most of their relaxation time. As the day draws to a close, you’ll retire to 503 spacious and revitalizing guest rooms in Puerto Rico. Our contemporary rooms and suites offer high-speed Internet access, large flat screen televisions, single-cup coffee brewers, well-lit work areas and the signature Sheraton Sweet Sleeper® Bed. For an added level of convenience, guests can upgrade to the exclusive Club Level rooms, each featuring a private outdoor terrace and upgraded in-room amenities, as well as access to a private lounge. The Sheraton Puerto Rico Convention Center Hotel and Casino invites you to come experience a new approach to Caribbean events. Complete an RFP online at sheraton.com/puertoricoconventioncent er or call (787) 993-3500. Facilities & Destinations 2010-2011 Planner Guide

Big Moments are Better when Shared Exceeding expectations is what sets a Sheraton apart — now more than ever. Join us as we celebrate our all-new hotel in Puerto Rico, featuring more than 35,000 square feet of event space, eclectic guest rooms and dining options from intimate to grand — all in one inspiring tropical setting.

Book at Sheraton.com/puertoricoconventioncenter or call 787 993 3500.

©2010 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. Sheraton and its logo are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates.

Spotlight Interview:

Stephen Hacker, cae

F&D: How can meeting planners minimize any decrease in attendance?

Continued from page 13

today using all of the technologies that are available to us. For many it may be time to examine the adequacy of their marketing and advertising spending.

S.H.: Many events recognize the need to balance the number of buyers and sellers. We, IAEE, for example are committed to maintaining a positive balance at Expo! Expo! IAEE’s Annual Meeting & Exhibition, where there are more planners than exhibitors. We carefully control the growth of our trade show floor rather than trying to sell all of the available space. I think this is a major reason why we have enjoyed long-term success with our events. The trade show at IAEE’s annual meeting is the centerpiece of all activity. It is not an adjunct to something else. All planning arises from the core of the trade show, the exhibition floor, not from any other event functions.

F&D: What has IAEE done to help planners given the current economic climate? S.H.: We have always been a “hands on” association restrained very little by conformity and tradition. We recognized the vast potential of social media as a new way for our members to market and sell their events, we decided to learn everything we could about how to engage those networks and we’ve pumped out a steady torrent of new resources that help our members learn those new skills. The response from our members, no surprise, has been overwhelming. Likewise, we have raised the volume of our messaging to the industry about such sensitive issues as exclusive in-house services and how those business models do not generally work very well to retain customers in tough times.


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Wherever You Are

IndustryView: Show of Shows

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Opens Tulsa’s Newest Masterpiece See Page 24


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F&D: Given the amount of uncertainty about how long the “Great Recession” will last, is it difficult for planners to book as far in advance than had been the norm? S.H.: Many of our members’ events are so large and/or important that they must book their future dates well out ahead. That makes it a bit more difficult because of the rapidity with which circumstances can change, but for the most part our members are optimistic about the future. We know that our face-to-face events are an embedded piece of the human experience. The real challenge for the event planner is a logistics issue, such as trying to anticipate the correct amount of space required or room nights in the room block. These kinds of issues can be managed well if the planner and host facilities salute the potential need to make adjustments as the event draws nearer. But, it isn’t a matter of yes we will do the event or no we won’t.


Award-Winning Venue Transforms Mid-Atlantic Destination

Facilities & Destinations 2010 Planner Guide facilitiesonline.com

Page 8

Facility Focus Spotlight: Massachussets

Boston Convention & Exhibition Center “Stunning Architecture. Superior Service. Unsurpassed Technology.” For More Info turn to page 17

Convention, meeting, and conference planners had input in the design of the Boston Convention & Exhibition Center. This 2.1-million-squarefoot facility is considered one of the attendee & exhibitor “friendly” in America.

The, 40,020-square-foot Grand Ballroom features a vaulted, woodpaneled ceiling and floor-to-ceiling windows boasting a 270-degree view of Boston’s skyline and harbor. The richly carpeted space can be divided into two separate ballrooms of 20,010 square feet each.

Boston boasts 35,000+ hotel rooms, including 6,000 new ones. The Boston Convention & Exhibition Center is only two miles from Logan International Airport. The city’s new multi-billion dollar transportation infrastructure, which includes bus, subway and commuter rail, makes it easier and faster to get in, out, and around the city than ever before.

Facilities & Destinations 2010-2011 Planner Guide

Situated directly above the exhibit halls and offering a full panoramic view of the excitement and activity on the exhibition floor, the 350-person capacity Food Court can feed approximately 1,300 people per hour and features a full bar service and a variety of dining options.

Optimal flexibility in customizing facility to event needs: 160,000 square feet of Flexible Meeting Space—84 separate Single, Double, and Triple meeting rooms with smooth access to each other and to the Exhibit Halls of the Exhibition Hall level, which is comprised of 516,000 square feet in one contiguous exhibit space virtually column-free, that can be acoustically subdivided into up to 10 different configurations.


The Facilities & Destinations

B u y er ’ s G u i d e pc/nametag®

Smart City

Conventions: Information: (888) 446-6911 or (702) 943-6000 Email: csr@SmartCity.com Hospitality: General, (407) 828-6938 Video Conferencing: General, (407) 828-6900 Making the world smarter. One city at a time. ® Smart City is a full-service communications provider across the nation and one of the world’s largest communications providers to convention centers and hospitality venues. Smart City provides technologies that make their cities smarter places to work, live, and play.


124 Horizon Dr., Verona, WI 53593 (877) 626-3824; Fax: (800) 233-9787 www.pcnametag.com President: Nick Topitzes; ntopitzes@pcnametag.com; sales@pcnametag.com Founder Nick Topitzes first developed PC/Nametag®, the first software package to print nametags for meetings and conferences, with his computer and printer. Over the years, it’s been updated and improved. The business has expanded to include hundreds of products and incentive items that make the job of planning meetings easier while enhancing the attendee experience. Product lines include Nametag Holders, Inserts, Pouches & Organizers, Necklaces & Lanyards, Awards & Gifts, Bags, Totes, Envelopes & Cases, Banners, Signs & Table Covers, Binders & Portfolios, Buttons & Appliques, Drinkware, Pens & Highlighters, Ribbons and Customized Products.

Plasticard Locktech International

Hargrove, Inc.

The World’s Largest Hotel Key Card Manufacturer

One Hargrove Drive Lanham, MD 20706 (301) 306-9000 Fax: (301) 306-9318 www.hargroveinc.com Hargrove: Not your average trade show contractor From regional conventions to major industry trade shows to marquis events on the national and international stage, Hargrove has been a trusted contractor and partner for more than half a century. With Hargrove, it’s on time and on budget. We retain so many of our trade show clients because we exceed their expectations, we know the venues, we have customer-friendly technology, and we have a tradition of excellence in serving the meetings industry.

605 Sweeten Creek Industrial Park Asheville, NC 28803 (800) 752-1017; Fax: (828) 210-4755 www.plicards.com Sales Manager: Linda Russell PLI produces key cards & other products for hotels, meetings, conventions, events, and advertising. We also manufacture a full line of gift cards, membership cards and loyalty cards. PLI key cards put your message directly in the hands of hotel guests & meeting attendees.

Have Your Product or Service Reach Key Decision Makers

Continental Airlines

Buyer’s Guide – “Your Product & Services Resource” is a special section in key Facilities Media Group print publications. Reach all of your market with this essential tool for Meeting & Event Planners.

“Work Hard. Fly Right.” For travel reservations to cities in the U.S., Canada, Mexico: (800) 523-FARE www.continental.com Continental Airlines features a special program for event & meeting planners— MeetingWorks. With Continental MeetingWorks, planners can receive discounted airfaire, and earn credits redeemable for an array of Travel Rewards, including round trip travel and upgrades. Booking and participation in the program can be done entirely online. MeetingWorks is for 10 or more guests traveling to an event from two or more originating cities. The benefits of this program include: Discounts off applicable published fares; Global zone fares; Customized flyers to promote the discounts; Your organization can earn productivity credits towards upgrades; Presidents Club passes, Presidents Club membership; domestic travel certificates and Continental currency coupons.


THE SOURCE FOR INTEGRATED MEETING AND EVENT SOLUTIONS For more information on Experient Contact: Amy Munn (866) 516-1461 • amy.munn@experient-inc.com • www.experient-inc.com Experient is the source for integrated meeting and event services. Formed in August 2006 (by joining industry leaders Conferon, ExpoExchange and ITS), Experient is the single contact for all Meeting Management, Trade Show Production and Registration and Housing needs. As your partner, Experient will become a member of your team, understanding all the goals of your event, and use proven techniques, creative methods and powerful industry connections to provide a distinct and memorable event experience and drive your business. The Top seven reasons why Experient is the best choice to be your integrated meeting and event partner: (1) Integrated resources; (2) Economies of scale; (3) Single source efficiency; (4) Best practice sharing; (5) Experienced people; (6) Leadership role; (7) Consultative approach.


Facilities & Destination SuperBook: 51,000 Association and Corporate Meeting & Event Planners Facilities & Destinations CONFERENCE: 30,000 Association and Corporate Meeting & Event Planners. Facilities & Destinations Planner Guide: 51,000 Association and Corporate Meeting & Event Planners. Facilities SuperBook: 8,000 Event Bookers, including Booking Agents, Promoters, Talent Buyers, Business/Personal Managers, College Concert Buyers & Owners/Managers of Entertainment Management Firms. Facilities Booking Guide: 8,000 Event Bookers, including Booking Agents, Promoters, Talent Buyers, Business/Personal Managers, College Concert Buyers & Owners/Managers of Entertainment Management Firms.

Discount Pricing • Multiple-Issue & Multi-Media Packages Value-Added Programs • Target Marketing Real Time Results

The Facilities Media Group Michael Caffin Associate Publisher (212) 532-4150 ext 103 • mcaffin@facilitiesonline.com

Facilities & Destinations 2010-2011 Planner Guide

ChOICE TICkETING SYSTEMS Choice Ticketing Systems is a powerful, easy-to-use, fully integrated, real-time ticketing software solution (both inhouse and online) that efficiently manages ticket sales, marketing, fundraising, print@hometechnology, and database management operations. Turn to Choice for a proven, user-friendly, affordable software system that delivers intelligent technology to the global entertainment industry! The Power of Intelligence

19-50 Final

1200 28th Street Boulder, CO 80303 (303) 402-0400; Fax: (303) 402-9483 www.choiceticketing.com VP/Sales & Marketing: Robert Friend 9/5/08 8:35 AM Page 37


Show your VIP patrons that you invest in their experience as much as they invest in your tickets with Clarin’s Premium Portable Seating line. The VIP, Club and Contour models are made for comfort, durability and most of all, style. They’re sure to impress even your most distinguished of guests. The VIP and Club models provide the ultimate seating experience with their contoured plush seats and “tucked” backrests, while the Contour chair takes on a more modest approach without sacrificing comfort. Revive and refresh your premium seating sections and watch your high-priced tickets move faster than ever. Options: ganging, armrests with or without cupholders, fabric or vinyl, screen printed or embroidered logos, identification plates and more Clarin is the leading manufacturer of premium portable seating for venues and professional sports franchises across North America. They earned their reputation with time-tested innovations and trusted seating products and service since 1925. See Ad page 5 927 North Shore Drive, Lake Bluff, IL 60044 (800) 323-9062 Fax: (847) 234-9001 www.clarinseating.com Vice President of Sales, Sports and Entertainment: Steve Luttazi, (508) 528-9708

Facilities & Destinations SuperBook Advertiser Index Adventure Aquarium .........................15 Akron/Summit CVB............................53 Albuquerque Convention Center.....69 Alliant Energy Center of Dane County ......................................54 Austin Convention Center ................71 Baton Rouge CVB ..............................37 Birmingham-Jefferson Convention Complex ........................39 THE Boston Convention & Exhibition Center ...............................19 Branson Convention Center .............55 Charleston Civic Center ....................35 Cox Business Services Convention Center ............................75 Colorado Springs CVB ......................73 Daytona Beach Area CVB .................40 Fairplex ...............................................77

Oklahoma City CVB ...........................83 George R. Brown Oncenter ............................................24 Convention Center ........................... C2 Orange County Greater Boston CVB ..........................17 Convention Center ............................47 Greater Columbus Oregon Convention Center ..............85 Convention Center ............................59 Positively Cleveland...........................57 Greater Ft. Lauderdale/Broward Providence Warwick CVB ..................25 County Convention Center .............. C3 Puerto Rico Convention Center .......91 Hawaii Convention Center ................81 Rapid City CVB...................................65 Jacob Javits Convention Center ......21 LKansas ATEST FOOD & BEVERAGE UPDATES Rhode Island Convention Center .......9 City Convention Center........60 Lake George NY’sServed Adirondacks ........27 Now Being in Hot News: Rochester Riverside Convention Center ............................29 Meadowlands Exposition Center .....23 www.facilitiesonline.com Sacramento Convention Center .......87 Miami Beach Convention Center .....43 Salina Bicentennial Center ................62 Midwest Airlines Center ................... C4 Savannah Area CVB ...........................49 Mobile Convention Center .................3 Sheraton Puerto Rico Monona Terrace Community Convention Center ..............................7 and Convention Center.....................63 SMG ......................................................5 Morial Convention Center ................45 Valley Forge Convention Center ......31 Norfolk CVB .......................................33

Facilities & Destinations 2010-2011 Planner Guide 100

Facilities & Destinations 2009 SuperBook 47

Buyer’s Guide

Yo u r P r o d u c t s & S e rv i c e s R e s o u r c e

Offering corporate meeting and

Keppler Speakers

event planning, management,

4350 N. Fairfax Dr., Suite 700, Arlington, VA 22203 (703) 516-4000; Fax: (703) 516-4819 www.kepplerspeakers.com Senior VP for Sales and Marketing: John Truran

consulting and meeting services, the Johnson Meetings Group can

With Keppler Speakers, creating memorable meetings never felt so easy. With over 25 years of experience, we provide you solid, seasoned expertise, making speaker selection stress-free by managing all of the details. Keppler Speakers saves you precious time by matching you with speakers who are right on target. From proven performers to dynamic rising stars, our speakers bring fascinating, real stories and a gift for inspiring audiences.

provide the meeting solution you need. From on-site support to overall project and event management, we take care of the

Do you want your product or service to reach 50,000+ Association & Corporate Meeting Planners? If your answer is yes, then the F&D Buyer’s Guide is how. Michael Caffin Associate Publisher (212) 532 4150 ext 103 mcaffin@facilitiesonline.com

details, so you focus on business.


The Facilities Media919.523.6001 Group

B u y e r’s G u i de

discount pricing • multiple-Issue & multi-media packages value-added programs • target marketing • Real Time results

Yo u r P r o d u c t s & S e r v i c e s R e s o u r c e Cvent, Inc.

DealCenter, LLC

(866) 318-4358 Fax: (703) 226-3502 www.cvent.com Founder and Chief Executive Officer: Reggie Aggarwal

Take the work out of trade show networking 340 Royal Poinciana Way-Suite 317/#345 Palm Beach, FL 33480 Cvent, Inc. is the Fax: largest online event registration company in U.S., offering online registration, (866) 430-3023; (201) 624-7316 eMarketing, and data analysis for meeting and marketing professionals. Cvent’s tools vastly www.deal-center.com improve attendance, efficiency, and cost effectiveness for your meetings and events. The company is used by is 5,000+ Event/Marketing Professionals, used to plan overorganizers. 50,000 events per The DealCenter a turnkey product for trade show, conference or expo year; has sent LLC more than with 125 million emailexpo invitations, has increased the average attendance DealCenter, works trade show, or conference management companies to forprovide its clients by 21% and decreased costs by an average of 47%. an online meeting system that enhances the peer-topeer networking at the event for attendees and exhibitors. The DealCenter team also provides on-site management of the physical DealCenter or meeting area as well as all technical and customer support.

UrbanRide Advertiser Index Atlantic City Convention &

421 7th Avenue, New York, NY 10001 (800) 525-5750; Fax: (212) 202-9638 Visitors Authority.............................C4 www.urbanride.net

Austin Convention Center.............................................................19 Chief Executive Officer: Jeremy Milikow Senior Vice President: Mitch Bornstein, SVP

Boston Convention & Exhibition Center.....................................C2

‘Leading Global Provider of Meeting & Event Transportation’

Cox Convention Center................................................................C3

UrbanRide is a global provider of ground transportation for meetings & events, and George R. Brown Convention Center.and ............................................9 uses the top-of-the-line sedans, SUVs, vans, minibuses motorcoaches. We provide our clients with IMS, our software that enables meeting planners to better manage The Georgia Center, University of tradeshows & other events. transportation for their meetings,the conferences, conventions, Georgia’s Conference & Hotel. ........................................21 We work exclusively with meetingCenter & event planners and .our customer service is the best in the business. UrbanRide is a one-stop solution for meeting & event transportation.

JW Marriott Indianapolis..................................................................3

The C.W. Allen Group, LLC

Brighter Ideas… Better Results ™

5130 Cyrus Circle, Birmingham, AL 35242 (205) 263-0555 Fax: (205) 263-0557 www.cwallengroup.com Director of Industry Relations: Jackie Jones

The C.W. Allen Group is North America’s leading event marketing consultancy delivering the industry’s leading exhibitor education and training program, Exhibiting ROI-Q Academy™, which has consistently proven to greatly increase exhibitor success/ROI, to significantly increase exhibitor “retention rates”… and to dramatically increase event sponsorship sales. It is the exhibition industry’s leading and fastest growing exhibitor education, training, and full time/full service “consulting” solution and is fully supported by the International Economic Alliance – conceived at Harvard University, TSEA, BPA Worldwide and ECEF. The C.W. Allen Group delivers the exhibition industry’s leading network quality, global television productions on a risk-free and revenue-generating basis.


POTHOS, Inc. 2260 El Cajon Blvd. #474 San Diego, CA 92104

Mississippi Gulf Coast Convention & Visitors Bureau.................25 Norfolk Convention & Visitors Bureau..........................................26 Oklahoma City Convention & Visitors Bureau.............................27 ProvidenceSpeakers Warwick Convention & Visitors Bureau.....................31 Keppler 4350 N. Fairfax Dr., Suite 700, Arlington, VA 22203 Puerto Rico Convention Center ...................................................33 (703) 516-4000; Fax: (703) 516-4819 www.kepplerspeakers.com Rapid City Convention & Visitors Bureau.....................................35 Senior VP for Sales and Marketing: John Truran

Rhode Island Convention Center . ...............................................29

With Keppler Speakers, creating memorable meetings never felt so easy. With over 25 years of experience, we provide you solid, seasoned expertise, making speaker selection Rochester Riverside Convention Center.......................................39 stress-free by managing all of the details. Keppler Speakers saves you precious time by matching you with speakers who are right on target. From proven performers to dynamic Sheraton Puerto Rico.....................................................................43 rising stars, our speakers bring fascinating, real stories and a gift for inspiring audiences.

SMG........................................................................................... 10-11 Facilities & Destinations 2010-2011 Planner Guide



We ’ r e A l w a y s M e e t i n g E x p e c t a t i o n s

• 500,000 square foot Convention Center with largest rooftop solar panel array in North America • 20,000 first class guest rooms with 8,000 committable on peak night • Expanded air service into Atlantic City International Airport • Expanded rail service from New York City

• Number six on Forbes Top 10 Golf Destinations

Contact our sales team at 1.888.222.3683 or visit us at atlanticcitynj.com.

Profile for Facilities Media Group

2010-11 Facilities & Destinations Planner Guide  

For Association and Meeting Planners

2010-11 Facilities & Destinations Planner Guide  

For Association and Meeting Planners

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