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BUS 310 Week 1 Quiz 1

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BUS 310 Week 1 Quiz 1 1. One of the first factors that increased the importance of human resource management was 2.

The human resource function in organizations today

3. A large computer chip manufacturer has just hired another firm to perform its applicant background checks. Which of the following is likely part of this process? 4. A small restaurant is concerned about increasing worker productivity and tries to better structure its jobs to maximize output and service delivery. The restaurant is likely using some of the principles discussed in 5. Early research determining that individual and group behavior was important to organizations involved the 6.

The basic notion of the human relations movement was that

7. In the 1930s and 1940s, units within a company that dealt with employees' behavioral challenges and issues were called


8. During the 1950s and 1960s, all of the following developed within the field of human resource management EXCEPT 9. The 1964 Civil Rights Act made it illegal for corporate managers to make decisions based on all of the following EXCEPT 10. ____ include all individuals who gain knowledge and utilize the information effectively to enhance the organization. 11. A human resource management system integrates which of the following functions? 12. All of the following researchers contributed to the early growth of the human resource function EXCEPT: 13. Which of the following is NOT one of the four basic goals of the human resource management function as discussed in the text? 14. Which of the following activities MOST directly relates to the basic HRM goal of facilitating organizational competitiveness? 15. Genevieve, a human resource staff member, has the task of investigating employee complaints about civil rights violations at work. Which of the goals of HR management is Genevieve working on? 16. Adam is a project manager in the human resources department of Intel, the U.S. semiconductor manufacturer. Adam says, "I work on issues ranging from dependent care to work/life benefits. I work with employees to better understand their needs and to help design programs for them." Which of the fundamental goals of HR management is Adam working on?


17. Which of the following would typically be considered a staff, rather than a line, manager? 18.

HR activities are typically carried out by

19. The goals of human resource management typically include all of the following activities EXCEPT 20. The managers who are directly involved in creating goods and service are known as 21. Who would typically have responsibility for carrying out human resource activities in a small, independent business? 22. Which of the following is NOT a specific requirement for being a successful human resource manager? 23. A ____ involves the set of expectations about the exchanges that occur between employees and employers. 24. A sporting goods retail company hires another firm to manage all of its payroll functions. This process is known as: 25. As the human resource field becomes more professional, more HR managers are acquiring the Human Resource Certification Institute (HRCI) credential. Which organization was instrumental in establishing that credential? 26. is

The modern term used to describe the management of people

27. Both the military and its suppliers became more interested person-job matching during


28. The HRCI offers several certifications, including all of the following EXCEPT the 29. The widespread use of ____ has affected how HR systems are delivered. 30. Following the requirements of the American Disabilities Act falls under which particular goals of HR? 31. Refer to Scenario 1.1. Mr. See appears to be influenced by which era of management? 32. Refer to Scenario 1.1. In recognizing that training, selection, and compensation procedures are all interrelated, Mr. See recognizes human resource management as a 33. Refer to Scenario 1.1. The career planning and fitness programs provided to A-OK employees help fulfill which fundamental goal of human resource management? 34. Refer to Scenario 1.1. Who is likely to be responsible for the human resource management function in an organization of this size? 35. Refer to Scenario 1.1. Should Mr. See be worried about the ability of his human resource staff to effectively cope with the changes that are needed in that function?

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BUS 310 Week 1-11 All DQs


FOR MORE CLASSES VISIT www.bus310study.com Week 1 Please respond to the following: The goal of HRM is to maximize the productivity of an organization by optimizing the effectiveness of employees while simultaneously improving the work life of employees and treating them as valuable resources. What do you believe the HR department at your company, or company you’ve worked for in the past, has done to achieve those goals? Week 2 Based on your experience and Chapter 2 in your textbook, select the compliance issue that you believe is the most challenging for an average HR department. Provide a rationale for your response. Then, respond to at least one (1) of your classmates who chose a different challenge and try and persuade them to your way of thinking. Week 3 Watch the video titled “Fruit Guys ─ Strategy,” located in Week 3 of your Blackboard course. Identify two or three (2-3) businesses that could use the five (5) questions the Fruit Guys used to determine effectiveness. Provide a rationale for your answer. Pick an organization with which you have familiarity. Then do a competitive environmental scan for that organization. Assess how the competitive environment for the company


you researched affects the HR function for the organization. Determine which strategy would be best suited to address the effects discussed. Week 4 Top of Form Why is it important to look at both the manager and the employee point of view when engaging in human resource planning, and how can this information be used as a source of strategy? Bottom of Form Week 5 Watch the video titled “Scripps,” located in Week 5 of your Blackboard course. From the video, isolate one (1) of the many aspects of the Scripps recruitment and interview process that could be most attributable to Scripps’ ample supply of registered nurses when there is a nursing shortage across the country. State how you could apply this aspect at your current (or former) place of work. Week 6 Discussion Please respond to the following: Choose whether you believe a company should hire for diversity or the best qualified individual. Explain your rationale. Determine how your current (or future) place of work could benefit from a diverse workforce. Week 7 Take a position on the following: A lousy performance appraisal system or process is better than not giving employees any type of performance appraisal. Support your position with evidence or examples. Week 8


With the increasing use of technology in the workplace, determine if workplace security is getting easier or more difficult for organizations to manage. Support your response with evidence or examples. Week 9 Determine whether ability or motivation is more important in selecting the right person for the right job. Explain your rationale. Week 10 Assess the challenges of managers providing accurate, timely, and effective feedback to employees. Recommend how managers can overcome any two (2) of the challenges you identified. Of the concepts covered in the textbook chapter, determine which, if implemented well, would have the greatest impact on an organization. Provide a rationale with your response. Week 11 Imagine you are at a party where you have to describe what human resource management is all about. Provide a brief summary to your fellow partygoers.

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BUS 310 Week 2 Assignment 1 HR Management (Sexual Harassment) (2 Papers)

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Imagine you are the HR manager at a company, and an employee came to you upset because she felt a male co-worker had sexually harassed her by repeatedly asking her out on dates even after she said “no.” What would you do? Write a one (1) page paper in which you: 1. Formulate the conversation you would have with the employee, based the concepts found in Chapter 2 in your textbook. 2. Summarize the conversation you would have with the employee’s male co-worker, based on the concepts found in Chapter 2 of your textbook. 3. Format your assignment according to the following formatting requirements: a. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. b. Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page is not included in the required page length. The specific course learning outcomes associated with this assignment are:


路 Explain the human resource management process, its role in supporting the overall organizational strategies, and the various functions involved in human resource management. 路 Explain the key provisions of major government legislation affecting human resource management, including equal employment opportunity, affirmative action, health and safety, and labor relations. 路 Use technology and information resources to research issues in human resource management. 路 Write clearly and concisely about human resource management using proper writing mechanics.

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BUS 310 Week 2 Quiz 2

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BUS 310 Week 2 Quiz 2 1 ) The Fair Labor Standards Act legislates such issues as:


2) The Occupational Safety and Health Act 3 ) Titleist makes most of the golf clubs it sells to U.S. buyers in China, where the average hourly wage is the equivalent of less than $1 per hour. Under the provisions of the Fair Labor Standards Act, Titleist 4 ) The Drug-Free Workplace Act of 1988 was passed to 5 ) Which of the following would probably NOT be covered by the Americans with Disabilities Act? 6 ) Executive Order 11478 requires that federal contractors receiving more than ____ must have affirmative action plans. 7 )The basic premise of OSHA is that each employer must provide a workplace that is safe for employees, which is known as the 8 ) Which labor law was passed to regulate union actions and internal affairs related to employee representation, shifting some power away from unions? 9 ) The Privacy Act of 1974 ensures that 10 ) ____ was passed to protect employee safety. 11 ) The Family Medical Leave Act requires employers to provide which of the following for employees under certain emergency circumstances? 12 ) The ____ established the workweek in the United States as 40 hours per week.


13 )Quid pro quo sexual harassment typically involves 14 ) Alpha-Beta Company closed a plant and laid off 100 workers, who each made $100 per day in pay and benefits. The closing was announced by company managers on April 1 and took place 30 days later. Under the provisions of the Worker Adjustment and Retraining Act of 1988 (WARN), Alpha-Beta must pay a penalty of 15 ) Title VII of the 1964 Civil Rights Act makes illegal discrimination based on 16 )Which international staffing model is typified by an organization using many host-country nationals to staff a variety of positions at many levels? 17 ) John prefers to work by himself on projects and avoids group work that requires him to monitor the actions of others. He would score highly on the ____ dimension of Hofstede's model of culture. 18 ) Locating a facility in a relatively underdeveloped area will impact all of the following human resource activities EXCEPT 19 ) What aspect of international business do NAFTA and the EU represent? 20 ) When a company hires host-country nationals to staff foreign locations in underdeveloped countries, it must often 21 ) Under which international strategy will several companies agree to cooperate for mutual benefit?


22 ) What is the term used when a company lets a foreign firm make and/or distribute its products in a local market? 23 ) Which of the following trends is NOT true of developed nations today (such as the United States, Japan, the United Kingdom, and so on)? 24 )What is an advantage of direct investment in another country? 25 ) Under which two approaches to international business will the human resource function be LEAST affected? 26 ) No outplacement firms exist in several Middle Eastern countries because the religion of Islam specifies that individuals should not benefit financially from other people's misfortunes. This cultural factor pertains to what type of difference? 27 ) Which of the following is an accurate statement about labor unions outside the United States? 28 ) Which industrialized nation emerged as the only intact major power after World War II? 29 ) Repatriation occurs when a(n) 30 )Prakash is a human resource manager for an Indian company that is building a manufacturing plant in Singapore. The plant will be staffed with Indian managers and local workers. Which advice would NOT be appropriate for Prakash?

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BUS 310 Week 3 Quiz 3

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BUS 310 Week 3 Quiz 3

1 ) Which of the following was NOT identified as an organizational component affecting the formulation and implementation of human resource strategy? 2 ) What is a psychological contract? 3 ) When Hershey family interests considered selling their Hershey Foods stock in 2001, employees were outraged. They felt betrayed and were angry and pessimistic. Which individual or interpersonal process was interfering with implementation of Hershey's strategy? 4 ) When a company decides to own and operate several separate companies, which strategy is being employed? 5 When organizations are downsizing the number of employees in the hierarchy, this usually involves a ____ strategy.


6 Which adaptation model of business strategy is characterized by ignoring the environment? 7 The Home Depot is following an overall strategy of growth. It's the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy? 8 An organization made up of various businesses similar in the products or services they provide is pursuing which type of strategy? 9 The process of handling union issues and challenges is called 10 An individual's reactions to environmental factors that present excessive demands is called 11 Companies that view their human resource function as a strategic asset should NOT evaluate HR effectiveness by investigating 12 Yum Brands began with three businesses: Pizza Hut, Taco Bell, and Kentucky Fried Chicken. Since its founding, the company has acquired other fast-food firms, including Long John Silver's and A&W. Which type of organization design would be most appropriate for Yum's strategy? 13 The set of factors that prompt people to perform work at high levels is called 14 The organization's ____ is the basic reason for existence.


15 The principles and beliefs that shape what employees think about a company is called

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BUS 310 Week 4 Assignment 1 Organizational Analysis (2 Papers)

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Assignment 1: Organizational Analysis Due Week 4 and worth 250 points Select an organization (be sure to have your instructor’s approval by Week 3 before starting this assignment) in which you are familiar, if only as a regular patron. Write a six to eight (6-8) page paper in which you: Describe the organization, what it does, the customers it serves, and its size.


Research the organization’s mission statement. Discuss the role HR will play (or does play) in fostering the organization’s mission statement. Assess the common HR challenges facing this organization (e.g., high turn-over, low wages, lack of skilled workers, etc.). Recommend an HR strategy you would implement to overcome the challenges assessed. Determine how effective your recommendation above will be to making the organization more competitive. Use at least three (3) quality resources in this assignment.Note: Wikipedia and similar Websites do not qualify as quality resources. Your assignment must follow these formatting requirements: Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: Explain the human resource management process, its role in supporting the overall organizational strategies, and the various functions involved in human resource management. Analyze business strategy to identify human resource requirements and formulate supporting HRM plans that can improve productivity and contribute to the firm’s competitiveness.


Use technology and information resources to research issues in human resource management. Write clearly and concisely about human resource management using proper writing mechanics ==============================================

BUS 310 Week 4 Quiz 4

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BUS 310 Week 4 Quiz 4

1 When an individual seeks additional training and education to improve her or his ability to find work, this is called: 2

The third step in job analysis involves

3 When an organization attempts to forecast the supply of and demand for human resources, this is called 4 Anuj looks at a job analysis that reports scores on various items, organized into areas called "Information inputs," "Mental processes,"


"Relationships with other people," and so on. The scales tell how frequently those areas are used in the job, how important they are to the job, and other measures. Anuj is looking at a job analysis that was based on 5 Which of the following would be a competency, as described in the text? 6

The first step in job analysis involves

7 When Hank needed to write a job analysis for a court reporter, he used the O*NET online database. One section of the information stated, "Court reporters ask speakers to clarify statements, file a legible transcript of records, verify accurate transcripts, and record depositions." This information is part of the job's 8 A national hotel chain established a plan that describes how top managers will be promoted throughout the organization over time. This is called 9 The percentage of individuals looking for and available for work who are not currently employed is called the: 10 What is involved in the task analysis inventory method? 11 Organization try to develop job ____ when planning for human resources, which are groups of jobs that are similar. 12 A small management-consulting firm experiences a tremendous boost in business in one year and must hire many new professional employees to provide services to its new customers. This business is likely following a ____ strategy.


13 Which of the following would be included in a job specification for an administrative assistant? 14 Which of the following is an accurate statement? 15 When being interviewed during the gathering of job analysis data, which type of individual may provide exaggerated information about a job's complexity or importance? 16 Which of the following is NOT a critical dimension of procedural justice? 17 Tom, one of Pino's employees, is failing to perform to standard. Pino wants to use progressive discipline to change Tom's behavior. What should Pino do the next time he observes Tom's failure to perform? 18 Sally's boss Kim had to choose which workers to lay off. Sally felt that Kim did not handle the situation professionally because she announced who would be laid off in front of all the employees in a meeting, which embarrassed some workers. In this situation, Sally perceives 19 Which of the following disciplinary problems is MOST likely to lead to immediate termination? 20 Which of the following strategies would likely be MOST effective in allowing a high-tech company to retain its engineers and computer scientists for an extended period of time? 21 What is the term for the ability of an employer or employee to terminate an employment relationship at any time?


22 Following a bankruptcy in 2003, Air Canada laid off thousands of employees, approximately 10 percent of its workforce. Which of the following is NOT one of the likely outcomes for Air Canada? 23 the

A shock, or profound event, can sometimes cause turnover if

24 Today, there is a severe shortage of nurses in some medical specialties, and hospitals are working hard to retain their current nursing staff. What would be MOST effective in retaining nurses? 25 Which type of justice refers to beliefs about the fairness of the processes utilized to determine consequences? 26 Guo-Ping would like to take action to stop a recent decline in profits and stock price at his firm. What strategy would you recommend to Guo-Ping? 27 Which of the following statements is MOST accurate in describing the outcomes of downsizing? 28

Voluntary turnover occurs when

29 Allison often stays at work after hours to help fellow coworkers with their training and tasks; this is known as 30 Andy tries to be fair to his employees but does not tolerate lateness. Will, one of his employees, reported to work late one day because he had a car wreck, the first tardy since he was hired over a year ago. Andy decided to give Will a written warning to make an example for the other employees. Will felt that he did NOT receive ____ justice.


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BUS 310 Week 5 Assignment 2 New Hires (2 Papers)

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Assignment 2: New Hires Due Week 5 and worth 125 points Imagine you are the HR manager at a company. You need to hire three (3) new people. One employee will work at the front desk as a customer service assistant, and the other two (2) will work on the production line. Give at least five (5) places you would recruit for each position and explain why each place would be a viable option. Write a one (1) page paper in which you: 1. Select at least five (5) places you would recruit for a customer service assistant and at least five (5) places you would recruit for production line workers.


2. Explain why each place you selected would be a viable option for recruiting employees. 3. Format your assignment according to the following formatting requirements: 1. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. 2. Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page is not included in the required page length. The specific course learning outcomes associated with this assignment are: 

Analyze effective recruiting and selection strategies that can be used to meet organizational requirements.

Use technology and information resources to research issues in human resource management.

Write clearly and concisely about human resource management using proper writing mechanics.

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BUS 310 Week 5 Quiz 5


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BUS 310 Week 5 Quiz 5

1 Which of the following would NOT be considered an advantage of internal recruiting? 2 Gathering applicant information is part of which step of the selection process? 3 If an organization wants to assess whether an applicant can actually perform a particular job, which selection technique would BEST provide this assessment? 4 At which step in the selection process is information gathered about the candidates? 5 Which of the following would be considered an important organizational goal in recruiting efforts? 6 Which of the following would be considered an advantage of external recruiting? 7 Kraft Foods, which makes and distributes grocery products, uses online recruiting for sales personnel. On its website, Kraft says, "A Sales Representative distributes, sells, and promotes Kraft products. You are the primary link with retail customers and consumers. You execute company promotions, meet inventory needs,


and monitor the competition within your region. Most of your time is spent problem solving with your customer to create a win-win solution." Which of the following goals of recruiting is Kraft trying to meet with this statement? 8 An organizational recruiter tells prospective recruits that her company is active in environmental affairs. What is the recruiter doing? 9 Which of the following statements would be MOST appropriate as part of a realistic job preview for the job of restaurant waiter? 10 Judd is a human resource manager responsible for creating a pool of qualified applicants from which his employer can choose. Judd is involved in human resource 11

The second step in the selection process is to

12 Which of the following external recruiting techniques is MOST associated with the goal of finding jobs for unemployed individuals? 13 Which of the following is a disadvantage of internal recruiting? 14 ____ enable recruiting to utilize both internal and external perspectives. 15 The number years spent working in a profession is an example of which of the following basic selection criteria?

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BUS 310 Week 6 Assignment 3 Diverse Workforce (2 PPT)

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Assignment 3: Diverse Workforce Due Week 6 and worth 125 points Imagine that you work for a company with an age diverse workforce. You have baby boomers working with millenials. Their backgrounds are different, and how they view work is different. This is causing some friction within the workforce. Before the tension escalates, you need to have a meeting to discuss the issue. Prepare a five to seven (57) slide PowerPoint presentation for your staff meeting that addresses this issue and proposes a solution. Create a five to seven (5-7) slide PowerPoint presentation in which you: 1. Propose a solution that will relieve friction in your company’s age diverse workforce. 2. Format your assignment according to the following formatting


requirements: a. Format the PowerPoint presentation with headings on each slide and at least one (1) relevant graphic (photograph, graph, clip art, etc.). Ensure that the presentation is visually appealing and readable from up to 18 feet away. Check with your professor for any additional instructions. b. Include a title slide containing the title of the assignment, your name, your professor’s name, the course title, and the date. The specific course learning outcomes associated with this assignment are: •Explain effective approaches to the broad spectrum of employee relations, including career development, fostering ethical behavior, discipline, labor relations, and dismissals. •Use technology and information resources to research issues in human resource management. •Write clearly and concisely about human resource management using proper writing mechanics. Click here to view the grading rubric for this assignment

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BUS 310 Week 6 Quiz 6

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BUS 310 Week 6 Quiz 6

1 Which law requires employers to treat people of different religions and national origins fairly in the workplace? 2 The creativity argument suggests that more diverse organizations will be more competitive because they will 3 Sung says, "My employer assigns a mentor to each new hire. Employees can discuss racial or sexual harassment issues with the mentor in confidentiality. If there is any wrongdoing, my employer's rules require a thorough investigation." Sung's employer is using which organizational strategy for dealing with diversity? 4 The problem-solving argument suggests that more diverse organizations will be more competitive because they will 5

Diversity always involves

6 Andy, a director of human resource management with a restaurant firm says, "Diversity in our organization results in higher job performance and lower turnover." Andy is using which argument to justify how diversity contributes to competitiveness? 7 The process by which a company adapts to its environment is called


8 Which of the following BEST represents a multicultural organization? 9

Which of the following is the BEST definition of empathy?

10 For which of the following characteristics must employers make reasonable accommodations? 11 John, a corporate accountant in a large computer manufacturing firm, celebrates Cinco de Mayo with his family every year because of his 12

Which of the following is NOT true about older workers?

13 The systems flexibility argument suggests that more diverse organizations will be more competitive because they will 14 Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue? 15 Which of the following kinds of treatments play a role in diversity management? 16 An aspect of a job for which an organization is willing to provide compensation is called a 17 Organizations are MOST likely to be able to pay below-market compensation rates in an area with 18 Jorge, a supervisor for a large luxury hotel, compared his salary to other supervisors in the same organization. He found that his


base pay was about 25 percent less than other individuals in similar supervisory jobs. Jorge is experiencing 19 A special program that helps employees with drug or alcohol problems is called a(n) 20 Which mandated employee benefit is designed to provide a basic subsistence payment to employees between jobs? 21 ____ refers to all of the pay and benefits provided to employees for the completion of work. 22 A special program that helps prevent employee sickness is called a(n) 23 What is the general method used to determine the relative value or worth of jobs to an organization? 24 A program that allows employees to select the benefits they want is called a(n) 25

All of the following are nonmandated benefits except:

26 The job evaluation system that results in a number of job grades is called 27 with

Information used to assess external equity is likely collected

28 When Piccadilly Cafeterias filed for bankruptcy protection in the fall of 2003, its pension fund did not have enough assets to cover expected future payments. Which law ensures that retirees will receive their pensions as promised? 29

Which of the following is NOT a mandated benefit?


30 How does the United States rank in terms of the cost of benefits relative to that of other countries around the globe?

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BUS 310 Week 7 Quiz 7

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1 The following item appears on a student evaluation form, to assess a student's preparation outside of class. What type of performance appraisal is represented by this example? 2 Andy, a regional manager for an office supply retail company, must formally evaluate each one of his immediate employees every year. This process is known as 3 Which career stage may involve individuals' viewing work as less important and nonwork activities as more important?


4 The role of the rater in the performance appraisal process includes all of the following EXCEPT 5 Which of the following is NOT considered one of the responsibilities of the organization in the performance appraisal process? 6 Which of the following factors could impact a supervisor's motivation, rather than ability, to provide a meaningful performance appraisal? 7 The type of error that involves giving low ratings to all employees by using unrealistically high standards is called: 8 Which of the following is NOT a true statement regarding the individual perspectives on careers? 9 Which method of performance appraisal involves grouping employees into frequencies of performance evaluations? 10 Which type of performance appraisal rating method focuses on particularly good or bad performance? 11 Which of the following was NOT given as a reason for the importance of performance appraisal? 12 A ____ method of performance appraisal involves directly assessing each employee next to other employees. 13 At Lorenzo's workplace, the performance appraisal process includes measurements of organizational citizenship behaviors, such as volunteering for unpleasant tasks and helping new employees socialize into the work team. Lorenzo's employer is


14 Which career stage may involves individuals' analysis of their own competences and skills. 15 When a rater compares people against one another instead of using a set standard, which type of error is the rater exhibiting? 16 The process of dealing with individuals in a company who are represented by a union is called: 17 Which of the following is NOT one of the reasons that labor unions oppose the use of prison labor? 18 In negotiating a labor agreement, the union has decided that a pay raise of $1 per hour for every employee is the minimum they will accept. If they are offered less than that, they will strike. This amount is called the 19 Which of the following types of arbitration gives the parties the MOST incentive to reach a settlement on their own? 20 Which of the following is NOT a mandatory subject of collective bargaining? 21 Which of the following acts required labor unions to bargain with management in good faith? 22 Which of the following issues are receiving more attention from unions in recent years? 23 ____ is the process by which managers and union representatives negotiate the terms and conditions of employment. 24 The American Federation of Labor focused on what types of work?


25 The first major union to have a significant impact in the United States was called the 26 Which of the following acts required management to bargain with labor unions in good faith? 27 ____ items may be included in the collective bargaining if both parties agree. 28 that

One difference between mediation and arbitration is

29 Who normally conducts the first level of dispute resolution between a union member and an employer? 30 The Landrum-Griffin Act of 1959 requires national labor unions to elect new leaders every ____ years.

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BUS 310 Week 8 Quiz 8

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1 ____ are individuals who carefully examine the safety elements of the workplace and advance solutions to safety problems. 2 The stressors associated with getting along with coworkers would likely be referred to as 3

The conditions on the job that can harm employees are called

4 A construction company has determined that some of its organizational practices can cause serious health hazards to its employees. Besides changing some of these practices, the company needs to 5 Which of the following individual traits would likely improve a person's response to stress? 6 Redesigning the workplace to be less stressful would be considered a(n) ____ program. 7 In 2002, a Cargill employee accidentally died on the job. If OSHA finds that Cargill is guilty of a major violation of safety regulations, then Cargill may 8 U.S. Marines that are deployed bring with them a medical unit that includes specialists in managing and controlling the effects of stress. This is an example of a(n) 9 ____ indicate to people when they should eat and sleep. 10 In her job as a flight attendant, Courtney must be on her feet for long periods of time, lift baggage and push food carts, and spend a


lot of time in crowded, poorly ventilated, noisy jets. Courtney experiences high levels of ____ demands on her job. 11 Which of the following is a difference between health hazards and safety hazards? 12 Which of the following is a personal action of individual employees that can be a common workplace hazard? 13 The ____ Act of 1970 is a comprehensive law that enforces safety in organizations. 14 Workers who were employed in factories that made insulation containing asbestos breathed in tiny particles of the material, causing a very serious occupational illness. Asbestos particles in the air constitute 15 The conditions on the job that can slowly harm an employee's are called

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BUS 310 Week 9 Assignment 4 Annual Review (2 Papers)

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This Tutorial contains 2 Papers

Assignment 4: Annual Review Due Week 9 and worth 125 points Imagine you work at a company and it is time for an employee named Jim’s annual review. While he was a model employee the first nine (9) months of the year, recently Jim has been coming in late. It has not been just a few minutes each day, either. It is starting to cause problems in the production line. In this assignment, write a one (1) page summary of your conversation with Jim. How will you address his recent performance issues while still praising him for his previous nine (9) months of good work? Your goal is to balance the negative and positive feedback so that Jim will leave motivated to do his best. Write a one (1) page paper in which you: 1. Explain how you will address Jim’s recent performance issues. 2. Suggest both constructive and positive feedback designed so that Jim will leave motivated to do his best. 3. Format your assignment according to the following formatting requirements: 1. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. 2. Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page is not included in the required page length.


The specific course learning outcomes associated with this assignment are: 

Explain effective approaches to the broad spectrum of employee relations, including career development, fostering ethical behavior, discipline, labor relations, and dismissals.

Analyze various techniques, considerations, and designs of performance appraisal programs.

Use technology and information resources to research issues in human resource management.

Write clearly and concisely about human resource management using proper writing mechanics.

Click here to view the grading rubric for this assignment.

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BUS 310 Week 9 Quiz 9

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1 Which of the following reinforcement schedules targets behavior on the basis of a varying number of times that conduct must occur? 2 Which of the following reinforcement schedules targets behavior on the basis of a constant amount of time that must transpire? 3 Under her employer's incentive pay system, Vicky's team sells the most real estate and wins a trip to Hawaii. Based on reinforcement theory, what is the trip? 4 Which of the following reinforcement schedules targets behavior on the basis of the passage of time? 5 Which of the following reinforcement schedules targets behavior on the basis of how many times the conduct occurs? 6 Which of the following reinforcement schedules targets behavior on the basis of a constant number of times that conduct must occur? 7 Which of the levels in Maslow's hierarchy of needs states that having a positive view of one's self is a motivational factor? 8 When an employee's input-outcome ratio is more favorable than that of a comparison other, ____ has occurred. 9 Equity theory discusses individuals' perceptions about the relationship between ____ and ____.


10 Which of the following reinforcement schedules targets behavior on the basis of a varying amount of time that must transpire? 11 When a manager applies a negative consequence to reduce an employee's undesirable behavior, what is this process called? 12 Which component of expectancy theory covers the relative value of rewards and other consequences? 13 Which of the levels in Maslow's hierarchy of needs states that a safe environment is a motivational factor? 14 According to agency theory, which of the following is NOT a fundamental difference between owners and managers? 15 Some managed health-care plans keep costs low by paying incentive compensation to doctors to limit the number of high-cost treatments they provide to patients. What is the incentive compensation called based on behavioral modification?

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BUS 310 Week 10 Assignment 5 Creating Your Dream Job (2 Paper)

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Assignment 5: Creating Your Dream Job Due Week 10 and worth 300 points In this assignment, you get the chance to create your dream job and to build its compensation plan and appraisal performance. Write a six to eight (6-8) page paper in which you: 1. Create a job description and specifications for your dream job. 2. Design a compensation and benefits package related to your dream job. 3. Rationalize your compensation and benefits package. Be sure to indicate the research and considerations that went into the design of the compensation and benefits package. 4. Imagine this is the only position of its kind in the organization. From this perspective, design a performance appraisal program to assess your job performance. 5. Rationalize your performance appraisal program. Be sure to indicate the research and considerations that went into the design of the performance appraisal program.


6. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar websites do not qualify as quality resources. 7. Format your assignment according to the following formatting requirements: 1. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. 2. Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page is not included in the required page length. 3. Include a reference page. Citations and references must follow APA format. The reference page is not included in the required page length. The specific course learning outcomes associated with this assignment are: 

Discuss job analysis, job descriptions, and specifications.

Analyze various techniques, considerations, and designs of employee compensation programs.

Analyze various techniques, considerations, and designs of performance appraisal programs.

Use technology and information resources to research issues in human resource management.


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Write clearly and concisely about human resource management using proper writing mechanics.

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BUS 310 STUDY Education Your Life--bus310study.com  

The whole purpose of education is to turn mirrors into windows

BUS 310 STUDY Education Your Life--bus310study.com  

The whole purpose of education is to turn mirrors into windows

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