document to project-managing a business move. We manage backup, virus protection, Exchange Servers, databases, Mac and PC networks on an ongoing basis—and we’re available to troubleshoot them all on our tech-support line or on-site. Are there important trends that you see happening, and how do you respond to those? We’re seeing more advances with handhelds, and we’re keeping pace with that. There’s so much utility in those devices that the so-called classical systems do not provide—the mobility, ease of use, and over-all aesthetics. We’re excited by technology, so members of our team are often early adopters of these devices on a personal level. But we make sure that the innovations make sense for small business before we recommend them to our clients. You’re also going to see more and more marketing about responsible stewardship by the cloud-computing community. There’s a growing recognition in the industry of consumer concerns about data integrity and fluidity. Cyber City believes in the paradigm of the private cloud. There is no reason that every small business can’t have one. It’s going to be important to start navigating the differences between public services—like, say, Google Apps—and private business. The platform is being developed for everyone. Small business is about strong individuality. There’s no reason to give up the individuality and the accountability. You can have the advantages of the cloud and the advantages of a small business team.
The Art World and the World Wide Web. Essays, Interviews and Case Studies.