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New Forest

GUIDE TO SERVICES

REGISTERED CHARITY NO: 1076585 REGISTERED IN ENGLAND AS A COMPANY LIMITED BY GUARANTEE COMPANY NO: 03705361


C O M M U N I T Y

A L A R M

S E R V I C E

APPLETREE

ALWAYS HERE Help at hand with the press of a button 24 hours a day For further details T: 023 8028 5523 E: appletree.careline@nfdc.gov.uk W: newforest.gov.uk/ appletreecareline

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New Forest

WELCOME AGE CONCERN NEW FOREST is a local charity based in Dibden Purlieu. We provide vital services for local older people including: • • • • • • • •

Information and Advice Footcare Befriending Telephone Buddying Computer Clubs Lunch Clubs Waterside Goodneighbours Computers at Home

OUR AIMS: • • • • • •

To help all older people living in the New Forest To encourage suitable activities for the many fit and active older people in the area – to help them remain independent for as long as possible To provide and encourage social contact and friendship for all older people To help plan the services older people want and need To ensure that the local Council and Health Authority know what older people require To involve older people in supporting local projects

YOU CAN HELP US: We receive no funding for the work we do and we are very reliant upon voluntary contributions and fundraising activities. We are always in need of contributions and donations to maintain and expand our services. We have 4 local charity shops (Dibden Purlieu, Totton, Holbury and Blackfield) which provide us with an income that is used to provide our services to the local community. All money raised in our shops stays local. We employ 8 part time staff and have over 200 Volunteers who help run all our services. New Volunteers are always welcome and we can offer a wide range of opportunities for you to help us. If you think you could spare some time, no matter how little, come and see us and find out how you might help us. Come and join our happy team!

Age Concern New Forest and Excell Media Ltd does not wish any of the advertisments to be regarded as an endorsement or recommendation of the companies or products.


New Forest

AGE CONCERN NEW FOREST - helping local older people to know that they are cared for and valued; supporting them to receive the benefits they are entitled to; offering companionship; helping them to make informed decisions about their lives. OUR SERVICES INCLUDE: INFORMATION AND ADVICE The office is open 10am – 1pm every weekday. Our free services help older people make informed decisions and choices based on accurate and up to date information including: • • • • • • • •

Pensions Benefits Housing Utility bills Mobility aids and adaptions Residential care Health Leisure and social activities

We have a monthly dementia drop in where you can make an appointment to see an adviser from the Alzheimers’ Society. We also hold monthly I&A drop-in sessions at the Three Score Club in Totton. Please contact our office on 023 8084 1199 for full details. FOOTCARE: We offer affordable foot care through clinics at 5 venues. Our footcare specialists are fully qualified and the service is very popular. BEFRIENDING: We can arrange for a Volunteer to visit an older person in their own home. This service is aimed at those who do not receive regular visitors.

Age Concern New Forest and Excell Media Ltd does not wish any of the advertisments to be regarded as an endorsement or recommendation of the companies or products.


New Forest

SERVICES CONTINUED: TELEPHONE BUDDYING: Some older people prefer a regular chat over the telephone, to make them feel that they are not forgotten. A Volunteer can arrange to phone on a regular basis. COMPUTER CLUBS: More and more older people are become adept at using IT. Our informal clubs enable older people to get together, share skills and ask questions. We encourage digital inclusion, ensuring older people get the most out of using the internet. LUNCH CLUBS: We hold two clubs a week in Totton and Bartley. Clients are served a two course hot lunch amongst friends and transport is provided. We also hold a monthly Sunday Lunch Club in Dibden. A three course lunch is cooked on the premises and served in a friendly atmosphere. Transport is provided. WATERSIDE GOODNEIGHBOURS: A database of Volunteers is used to provide neighbourly care to those who need that little helping hand. Tasks include shopping, collecting prescriptions and dog walking. This service provides a safety net for those who do not need regular care and support but occasionally finding themselves needing help. You can telephone the Co-ordinator direct on 023 8084 3676. COMPUTERS AT HOME: One to one help for older people in their own homes to help gain confidence and new skills.

Age Concern New Forest and Excell Media Ltd does not wish any of the advertisments to be regarded as an endorsement or recommendation of the companies or products.


New Forest

STAFF AND VOLUNTEERS We employ 9 part time members of staff. CHIEF EXECUTIVE OFFICER DEPUTY CHIEF EXECUTIVE OFFICER INFORMATION AND ADVICE MANAGER FINANCE OFFICER ADMINSTRATION ASSISTANT WATERSIDE GOODNEIGHBOURS CO-ORDINATOR 3 SHOP MANAGERS We have over 200 Volunteers who work in all aspects of the organisation and we always welcome new applications to join our team. Regardless of how much or how little time you have to spare we have a variety of opportunities for you to help us including: Footcare Receptionist; Lunch Club Hostesses; Minibus drivers; Office assistants; Shop Assistants; Minibus Escorts; Cooks/kitchen help; Befrienders; Goodneighbours; Telephone Buddies; Ebayers; Computer Assistance. Please contact us if you would like to know more about how you might help us. Training will be given and out of pocket expenses are paid. We have 9 Trustees on our Board, each giving their expertise to ensure that the organisation continues to thrive. If you are interested in becoming a Trustee with Age Concern New Forest please contact the CEO who will be pleased to give you more details.

Age Concern New Forest and Excell Media Ltd does not wish any of the advertisments to be regarded as an endorsement or recommendation of the companies or products.


New Forest

ABOUT US We work in partnership with other providers in the area to ensure that older people, their families and carers can get the support they need, when they need it. We are a member of the NEW FOREST ADVICE NETWORK which is a group of 5 organisations working in partnership to ensure that all people in the New Forest can have easy access to good quality Information and Advice. Although we are a stand-alone Age Concern we are an associate of Age UK Southampton which ensures we have the wealth of knowledge and expertise of Age UK nationally supporting us and we have good working relationships with other Age UK/Age Concern branches. Across the UK 3 million older people have no one to turn to for help and support Here’s how you can help our work: • Volunteer -

We can offer a wide range of Volunteering opportunities from Shop Assistant to Minibus Driver, from Cook to Office Assistant

• Make a donation -

If you do not want to commit to regular support we are delighted to receive one-off donations. Our shops will always welcome donations of good quality goods to sell

• Leave a legacy -

This can be a very tax-efficient way to ensure your estate benefits older people well into the future

• Spread the word -

If you come across an older person or someone caring for an older person who needs support or guidance, please pass on our contact details so that we can be of help

Age Concern New Forest and Excell Media Ltd does not wish any of the advertisments to be regarded as an endorsement or recommendation of the companies or products.


NEW FOREST

The local charity providing services for older people in the community

Reg. Charity No. 1076585

INFORMATION & ADVICE Offices open 10am – 1pm weekdays Southward House, Beaulieu Road Dibden Purlieu DEMENTIA DROP-IN Alzheimer’s’ Society available 1st Tuesday of each month by appointment only I&A drop-in 1st Friday of each month at Three Score Club, Totton 10am – 12 noon Freephone: 0800 085 6625 www.ageconcernnewforest.org.uk Volunteering opportunities available across ALL our services including Information & Advice, Befriending, Telephone Buddying, Lunch Clubs, Footcare, Computer Clubs, and Waterside Goodneighbours. Charity shops in DP, Totton, Holbury and Blackfield.


HOME VISITS & DOMICILIARY VISITS A beautiful, healthy smile can take years off your age and boost your confidence… To ensure you can receive the best dental care whatever your stage of life, we are uniquely able to offer home visits for all your routine check-ups and denture needs. Call us now to find out more. For residential care homes interested in providing this service to your residents please contact us for more information and ask for the Practice Manager.

023 8084 2106

16-20 South Street Centre, South Street, Hythe, Southampton SO45 6EB

www.dentalsuite.co.uk

• Fixed Dentures • Implants • Cosmetic treatments Experience the difference from a caring dental team! We are committed to providing you advanced treatment in a relaxed, comfortable environment giving you the smile you deserve. - Dental care plans to take care of your every need - Free parking and a lift for easy accessibility - Home / Domiciliary visits available on request Call us now to book a consultation:

023 8084 2106

16-20 South Street Centre, South Street, Hythe, Southampton SO45 6EB

www.dentalsuite.co.uk


DON’ T MISS OUT ON T H IS E XCEP T IONA L OPPORT U N I T Y 1 , 2 & 3 B ED ROO M APARTM ENTS


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Grove Place is a 16th Century Grade 1 Listed Manor House near Romsey in the heart of Hampshire. Our exceptional facilities and support include 24-hour domiciliary care and emergency assistance, chef-led restaurant and bar, concierge service, gymnasium, hairdressing salon, lounges and swimming pool. To view our beautiful village please call Sue on 023 8124 4989 for an appointment. www.groveplace.co.uk GROV E PLACE , UPTON LA NE , NEA R ROMSEY, H A M PSH I R E , SO16 0X Y


Dementia & Residential Care Home • Best Standards of Care & Comfort • Good Home Cooking • Stimulation Therapy • Close to Marchwood and Hythe with local shops, churches and public transport only minutes away Additional Services on offer include: Local GP’s, Dentist, Optician, Daily Newspapers, Weekly Hairdressing Visits, Library Visits and Chiropodist

Oaklands Rest Home,Veals Lane, Marchwood, Southampton SO40 4WW T: 023 8084 5759 • E: info@oaklandsresthome.co.uk www.oaklandsresthome.co.uk


St. George’s Nursing Home and Home Care Join our team Due to expansion we are now recruiting for RGNs & Care Assistants Excellent rates of pay + benefits For more information or to apply please contact Mariette Hadfield on recruitment@stgeorgescare.co.uk or call 01590 648000

Badgers Holt

residential care for the elderly, located near the New Forest badgersadmin@btconnect.com 023 8084 9310

Badgers Holt is family run and provides residential care for the elderly. We are located in Hampshire on the edge of the New Forest, close to the villages of Hythe and Dibden Purlieu. Our philosophy is to ensure that our residents have everything they need to enjoy a comfortable and fulfilling life. We make sure that those in our care are treated with dignity, have their needs met and their choices respected at all times. All parts of our home are brightly furnished and decorated to a high standard. We are able to accommodate 25 residents in 21 private rooms, and two twin bedded rooms. Badgers Holt is personally supervised by the proprietor Mrs Theresa Rayner, and with more than 25 years experience she knows how important it is to provide a caring and happy environment for our guests. We are very proud of our team, and with many of our staff having been with us for over 15 years - we really are like a family. That is why we believe we are ideally placed to make you or your loved one part of our family too. Badgers Holt is a happy place, where family and friends are always made to feel at home. We very much look forward to welcoming you.

Badgers Holt Residential Care Home, Butts Ash Lane, Hythe, Southampton, Hampshire SO45 3QY Email: badgersadmin@btconnect.com Phone: 023 8084 9310 www.badgersholtresidential.co.uk “I would like to thank you and your staff for taking care of my mother.” Visit our website for more information and further testimonials


www.oaktreelodgecare.co.uk

02380 292 311

info@oaktreelodgecare.co.uk

luxury residential care home for the elderly        

www.oaktreelodgecare.co.uk

Full activities programme Comfortable lounges Beautiful bedrooms Landscaped garden Excellent facilities Modern building Gourmet meals Respite care

02380 292 311

info@oaktreelodgecare.co.uk

Founded by Rotary Club of Hythe & District in 1971

Retire in comfort

with independence and security

Sheltered Flats for the over 60’s in Dibden Purlieu and Blackfi eld.

•Own front door •24 hour alarm call system • Close to local shops and amenities •Affordable rents •Scheme Managers •Sociable atmosphere

Muir Croft Housing Association Ltd Muir House, Beaulieu Road Dibden Purlieu, Southampton SO45 4NY T: 023 8084 9481 F: 023 8084 9122 E: info@muircroft.co.uk W: www.muircroft.co.uk

Welcome to Forest Edge and Meesons Solicitors We provide specialist, cost effective advice tailored for your needs in the Ringwood, Fordingbridge and the New Forest area. We have offices in Ringwood and Fordingbridge and can visit you in your own home. Cohabitee disputes

Powers of Attorney

Court of Protection

Professional negligence

Deputyships

Property and Boundary disputes

Divorce and Children issues

Purchase and Sale of Property

Elderly Client matters

Wills, Probate and Taxation

Landlord and Tenant matters

Will disputes and claims

Personal Injury claims

01425 484420

enquiries@fe-legal.co.uk - www.fe-legal.co.uk


01425 837080


Looking for a new

dental experience?

New Patient Package £30

Examination & x-rays plus a FREE scale & polish • • • • • •

Affordable monthly dental plans from as little as £11.33 per month. Daily spaces available for dental emergencies. Special care for nervous & anxious patients Caring and friendly Staff Ground floor premises with full disability access. Smile makeovers, teeth whitening & implants

New Forest Dental Practice 1 Ashley Road, New Milton, BH25 6BA

Tel: 01425 619616


LITTLE HAVEN

FOREST OAKS

Brockenhurst 01590 622424

Dibden Purlieu 023 8084 7222

www.newforestcarehomes.org.uk “If I want to be social I can relax in the sun lounge, but sometimes I enjoy wandering through the wonderful gardens”

1964 - PRESENT

ASSOCIATION UALITY CARE HOMES

The Wilverley Association is a local charity comprised of two residential care homes situated in the beautiful New Forest. Both homes provide nursing care and support for people aged 65 years and over. Our holistic approach ensures we meet the needs of our residents in all aspects of their lives. We have excellent nursing and care teams available at both homes and a full range of activities, facilities and services available. Our regular outings and events are popular with residents and their families. Our relaxed, friendly atmosphere ensures you will feel welcome and at home. Resident rooms are fully equipped and we have substantial gardens for you to enjoy. If you are interested to find out more please give us a call and we will be happy to arrange a time for you to visit.

HASSAN-HICKS

Opticians & Contact Lens Specialists

Family run since 1988

From the moment you enter the practice at Hassan-Hicks you will be greeted with a warm welcome from our team of qualified opticians and optometrists. We provide a full range of professional services to meet all your visual requirements, these include: • NHS and private eye tests and examinations. • Comprehensive eye examinations to investigate ocular health, glaucoma, macular degeneration and many other conditions. • Visual field testing including DVLA screening and Fundus photography used diagnostically. • Contact lenses and solutions. • We are able to provide a wide range of designer and non-designer spectacles for every taste and budget. • We are always happy to undertake spectacle repairs and adjustments. Early eye care is vital especially when a child needs to wear spectacles or presents with any kind of visual condition. We treat all ages with sensitivity and are conversant with the needs of the very young and adults alike.

18 St. Thomas Street, Lymington SO41 9NB Tel: 01590 675576 www.hassanhicks.com

OPENING HOURS: Monday/Tuesday - 9:00am to 5:30pm Wednesday - 9:00am to 5:00pm Thursday/Friday - 9:00am to 5:30pm Saturday - 9:00am to 4:00pm Sunday & Bank holidays - closed


HOME VISITS & DOMICILIARY VISITS A beautiful, healthy smile can take years off your age and boost your confidence… To ensure you can receive the best dental care whatever your stage of life, we are uniquely able to offer home visits for all your routine check-ups and denture needs. Call us now to find out more. For residential care homes interested in providing this service to your residents please contact us for more information and ask for the Practice Manager.

023 8084 2106

16-20 South Street Centre, South Street, Hythe, Southampton SO45 6EB

www.dentalsuite.co.uk

• Fixed Dentures • Implants • Cosmetic treatments Experience the difference from a caring dental team! We are committed to providing you advanced treatment in a relaxed, comfortable environment giving you the smile you deserve. - Dental care plans to take care of your every need - Free parking and a lift for easy accessibility - Home / Domiciliary visits available on request Call us now to book a consultation:

023 8084 2106

16-20 South Street Centre, South Street, Hythe, Southampton SO45 6EB

www.dentalsuite.co.uk


Do you want to make a real, practical difference to the lives of people affected by dementia? For the last 3 years the Dementia Friendly Hampshire Project has been driving the development of dementia friendly communities across the county. We want Hampshire to be a county where people affected by dementia can live a good life, with opportunities to participate in and contribute to their communities and be valued for who they are. This year we became a new independent charity to help to ensure the good work done by so many people over the last few years is continued and built upon.

Our work includes: Helping to set up and supporting local Dementia Action Groups Encouraging organisations join the Hampshire Dementia Action Alliance Working on exciting and innovative Projects Signposting people to advice and information on dementia Promoting Dementia Awareness

We don’t do this on our own. There are many people throughout the community that work with us, including: Volunteers who run the Dementia Action Groups in their community Organisations which commit to actions to make their business more dementia friendly Partners which work with us on community projects Sponsors and supporters that help to raise funds

Can you help too? Come and join us! Contact: jane.ward@dementiafriendlyhampshire.org.uk

Phone: 07557 653229

Domestic Cleaning Services for your Home Whatever your idea is of time well spent, we’re pretty sure it doesn’t include cleaning. That’s our job. Merry Maids give you back the time you want to concentrate on the things that you enjoy.

• Customised to meet your needs • Trained & uniformed teams • Satisfaction guaranteed • Insured for your protection • Locally owned & operated • Equipment & supplies provided

Contact Merry Maids Southampton on 023 8086 4422 or 01794 899177

www.dementiafriendlyhampshire.org.uk

Live in Care Providing care and support in your own home

NEW FOREST

The local charity providing services for older people in the community

Reg. Charity No. 1076585

INFORMATION & ADVICE Offices open 10am – 1pm weekdays Southward House, Beaulieu Road Dibden Purlieu

• Round the clock companionship when you need it the most • We match the carer to meet our clients daily needs • 24 hour back up support • Additional care if needed • Emergency care • Day or night care visits available

Tel: 01202 737456 or 01202 579624 Or Visit our website:

www.horizonhomecare.co.uk

DEMENTIA DROP-IN Alzheimer’s’ Society available 1st Tuesday of each month by appointment only I&A drop-in 1st Friday of each month at Three Score Club, Totton 10am – 12 noon Freephone: 0800 085 6625 www.ageconcernnewforest.org.uk Volunteering opportunities available across ALL our services including Information & Advice, Befriending, Telephone Buddying, Lunch Clubs, Footcare, Computer Clubs, and Waterside Goodneighbours. Charity shops in DP, Totton, Holbury and Blackfield.


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Nursing Home St. George’s Nursing Home has been providing health care services to the local community for over 80 years, specialising in nursing care for the elderly and disabled. We have a relaxed homely environment with a team of experienced nurses, well-trained carers and friendly support staff. In addition to general nursing care, we also offer convalescence and post operative care, respite for families who care for relatives at home. Rooms can be booked in advance and the care Required discussed to ensure a comfortable and happy stay. We have a range of other services including: Activities and Day Care Complimentary Therapy Chiropody Hairdresser General Practitioners For more information, or to arrange a visit to the Nursing Home please get in touch with Matron Emma Delahay on 01590 648000

Home Care St. George’s has it’s own team of fully trained mobile care staff who can be available at short notice to help you maintain maximum independence in your own home. Visits can be arranged from half an hour to all day with night cover and sleep-ins available. Our care team can help you with a number of different tasks, such as: Meal preparation Bathing and dressing Shopping and domestic help Medication Prompting Night Care Companionship Gardening and Home maintenance Live-in Respite and Holiday cover Key Safe fitting Priority admission to our Nursing Home For more information or to discuss a care package please call the Home Care team on 01590 644258

Transport Private Ambulance and Disabled Car service offered. We provide safe transport for our Clients, with or without an escort, which includes wheelchair facilities. Ideal for transfers to hospital, dental or hairdressing appointments. to Embers

For more information or arrange a booking, speak to Faye Grainger or Juliet on 01590 648000


Ocean Breeze Residential Care Home

Ocean Breeze Limited 22 Barton Wood Road, New Milton Hampshire BH25 7NN Tel: 01425 621 863 Email: admin@oceanbreezecarehome.co.uk www.oceanbreezecarehome.co.uk


Ocean Breeze Care Home

has been open since January 2015 primarily supporting Residents with Dementia. Situated close to the beach, residents enjoy being taken to see the outstanding views. Featuring 22 tastefully decorated en suite rooms. Capacity for 23 residents with a Double room either on the ground or first floor with most downstairs rooms having patio doors leading to their own private patio area. There are two communal lounge /diners and a large Activities room and Hairdressing salon. A variety of activities are also held in in the morning and afternoon on both floors including word games and puzzles, arts and crafts and floor games. An exercise class is held on a Monday morning and regular entertainers also come to the home. We also have a knit and natter group which also includes embroidery and crochet. Residents are also encouraged to continue with any activities they like to do. All our fresh food is locally sourced and Menus designed with the residents choices reflected, we also have scrumptious home-made cakes available on a daily basis. We have a lovely sunny garden with a number of suntraps where seating is available and the residents are often outside having drinks or just soaking up the sunshine. We have many raised flower boxes that they tend to on a regular basis planting and weeding and having a good chinwag. With a change in management and a number of new additions to their team including Debi Phelan-Bainbridge, Manager, Ocean Breeze is looking to be not only an excellent caring and homely care home, but a Dementia resource centre. Debi has a wealth of experience gained from many years in the Care Sector and has a passion for Dementia having worked with both the Alzheimers Society and the NHS on a Department of Health project identifying people undiagnosed with Dementia in the local community. Debi recognises that there is a huge gap between being given a diagnosis of Dementia and moving into care and is hoping to bridge that gap by starting memory cafes, singing for the Brain and Carers groups utilising their large Activities room, where people with Dementia their families and Carers can come for an Informative session, advice or just a chat when the going gets tough. She will also be providing up to date information on local services available and where to get further assistance forging links with Bournemouth University Dementia Institute, the Alzheimers Society and local Health Authorities, Dementia Action Alliance and Dementia friends. We are also offering a number of other services including emergency respite and weekly bathing sessions – for previous respite residents to name but a few. Our staff are passionate about caring and have a very good understanding empathy and compassion for Dementia. Our motto is “We care because you matter� Please feel free to visit or call to speak to Debi or Toni to see how we can help YOU !


NOTES & INFORMATION ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................ ................................................................................................................................................................

HOW TO CONTACT US By letter to:

Age Concern New Forest Southward House Beaulieu Road Dibden Purlieu SO45 4PT

By telephone: Free phone: By email: Website: Facebook:

02380 841199 0800 085 6625 office@ageconcernnewforest.org.uk ageconcernnewforest.org.uk Follow us on Facebook

Another quality publication by by Excell Media

A: The Barn at West Winds, Bank Lane, Warton, Preston, PR4 1AT E: admin@excell-media.co.uk T: 08450 707040 F: 08450 707039

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Although we would like to thank all of the sponsors within this folder for their support, neither Age Concern New Forest or Excell Media Ltd can recommend or endorse any services or products that they may supply.

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