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Dacorum

Guide to services ............................................................................................................................... .....

Working with and for older people in Dacorum ............................................................................................................................... .....

Dacorum’s LOCAL charity for older people and their carers Covering: Berkhamsted, Hemel Hempstead, Kings Langley, Markyate and Tring

Registration Number 4723614.


Are you worried about someone who lives alone? Dacorum’s Lifeline service offers peace of mind at an affordable price.

“Mum can call for help even when she can’t reach the phone”

Simply pressing the button on the pendant alerts the call centre. You can tell them what is wrong, but even if you are unable to speak then help will be on its way. “It gave mum so much confidence to know that there was help at the end of the line” For more information: www.dacorum.gov.uk/lifeline email SupportedHousing@dacorum.gov.uk or telephone 01442 228000 and ask for Lifeline. Please quote reference ‘AgeUK’.

This service is available to Dacorum residents only


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Introduction ............................................................................................................................... .............................................................................................................................. ....................

About Age UK Dacorum: Who we are ...............................................................................................................................

Age UK Dacorum was founded in 1984 and is an independent charity and a company limited by guarantee. Our office is situated in the High Street, Hemel Hempstead. Our services are targeted at all older people (aged 50+) and their carers living in the Dacorum Borough area. Our mission is ‘To promote the wellbeing of all older people and to help make later life a fulfilling and enjoyable experience’. We deliver that through the services we offer and through working with older people and their carers to promote the ‘voices of older people’.

Raising the Profile of Older People

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Through our extensive networks and partnership working, we work to safeguard the rights of older people, support their active involvement as citizens and seek the fulfilment of their aspirations. We deliver this through our schemes and by actively involving older people in forums, debates and consultations, enabling them to have their voices heard. We also represent older people and their carers at a range of events to raise the profile of older people/carers and ensure that the services offered reflect the needs of our clientele.

Age UK Dacorum

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Half Moon Yard, High Street, Hemel Hempstead, Herts, HP1 3AE

t. 01442 259049 f. 01442 218383 e. admin@ageukdacorum.org.uk www.ageuk.org.uk/dacorum


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Age UK Dacorum provides the following services: ............................................................................................................................... .............................................................................................................................. ....................

Active Living Clubs

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Weekly social clubs in Hemel Hempstead and Berkhamsted from 10.00 am to 2.30 pm, providing a hot mid-day meal and activities, e.g. bingo, quizzes, board games, plus monthly outings to a pub for lunch or to a garden centre. There is an annual trip to the seaside and a Christmas party. Door-to-door transport provided.

Befriending ............................................................................................................................... .....

We provide friendship and support for older people who are lonely, bereaved, isolated or housebound to encourage social interaction and companionship. This makes a huge impact on their quality of life. A volunteer with similar interests is matched who then visits weekly to chat and socialise. Many volunteers take their befriendee shopping or on other excursions. As the relationship builds between them, a friendship grows.

Carers’ Support ............................................................................................................................... .....

We provide home visits and regular telephone support for older people caring for others. Through information and emotional support we help carers take control of their lives. We help them access the appropriate services including their financial entitlements, a carer’s assessment, sitting services and respite breaks. We have fortnightly support group meetings in Hemel Hempstead and monthly in Tring where carers can have a break, some fun and pick up tips and advice from other carers.


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Services ............................................................................................................................... .............................................................................................................................. ....................

Cogs Clubs (for people with memory loss)

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These clubs are modelled on Cognitive Stimulation Therapy and are for small groups of people with mild to moderate memory loss. Cognitive Stimulation Therapy is a programme of activity sessions recommended by the National Institute for Health and Care Excellence. Research has shown it works as well as medication. A Cogs Club is approximately five hours of structured activities with lots of fun and laughter. They are held in Berkhamsted, Hemel Hempstead and Aldbury, and we hope to open further clubs in 2017. The carer benefits by getting a much needed break from caring responsibilities.

Counselling

DIY in Sheds

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Getting older can bring issues and challenges that may not have been encountered before – giving up work, experiencing illness, caring for a loved one, being bereaved or feeling isolated and lonely.

Bringing people together to learn basic DIY, e.g. changing plugs, making flower and bird boxes.

Handyperson Service ............................................................................................................................... .....

Our counselling volunteers provide counselling in the clients own home, helping them to move forward in their lives and help clients gain confidence to join new social groups, discover new interests and opportunities, build new relationships and strengthen existing ones.

Small DIY jobs to assist people to maintain their home. The scheme covers Dacorum and Watford/ Three Rivers Boroughs. We are supported by a team of volunteers who enable us to complete hundreds of jobs every year. Jobs include: • Minor electrical and plumbing repairs. • Fitting spyholes, door chains and bolts. • Fitting door/window locks. • Installing hand rails and grab handles. • Small tiling jobs. • Fitting net curtains/venetian blinds. • Smoke alarms. • Assembling flat pack furniture. • Replacing light bulbs. • Telephone extensions to enable lifelines to be fitted.


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Services ............................................................................................................................... .............................................................................................................................. ....................

Information and Signposting

Telephone Club

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Providing information on a range of subjects concerning older people, including free fact sheets and telephone numbers for tradesmen.

Lonely, older people who do not want a volunteer to visit them in their home are telephoned regularly by the same member of staff, giving an opportunity to chat and to assist with any concerns they may have.

Living Well Project

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This service supports people having difficulties coping with everyday issues such as reading/ writing letters, accessing a club, GP surgery or hospital. Assistance for people not able to do their own shopping or who are just feeling lonely isolated and need someone to talk to. Our Living Well Co-ordinator will provide the necessary support to help people overcome shortterm issues, set up longer term support and redirect people to appropriate services to help them remain independent and take control of their own care.

Memory Support Project ............................................................................................................................... .....

One-to-one telephone support and home visiting for people with memory loss and their carers. We support people with or without a diagnosis. We provide information and guidance on how best to live with memory loss and support someone with memory loss. We have the experience and flexibility to respond to changing situations and requirements.

Tea and Chat Clubs/Tech Clubs

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Monthly clubs held in Bovingdon, Hemel Hempstead, Kings Langley, Markyate, Northchurch, and Tring from either 10 a.m. to 11.30 a.m. or 2 p.m. to 3.30 p.m., giving people a chance to meet and chat. The Tea & Tech take place after the Tea & Chat clubs and offer the chance to learn how to send an email, text, Skype, use social media or shop online.

After a stay in hospital or a deterioration in their health, telephone calls are made more frequently.

Long-Term Conditions Project ............................................................................................................................... .....

Our Long-Term Conditions Support Group aims to help people who are struggling to live with a long term physical or health condition, and are unable to find the help and information they need. The group meets every two weeks and offers the chance for members to understand and access information, advice and support for their situation. It may be where to find advice, exercise & nutrition, benefits, coping strategies or simply the chance to meet others with similar conditions.


Providers of quality residential and dementia care homes for older people

St Josephs St Andrews

Tremona Care Home, Watford NOW OPEN

Willowthorpe Clare Lodge

Purpose built private care homes for older people Exclusive locations 24hr person centred care and support from experienced staff Specialist dementia care in safe, purpose designed environments Short stay, respite and holiday breaks available Fully inclusive dining and laundry services Affordable fully inclusive weekly rates B&M Care have an industry envied staff training programme

Tara’s Retreat

Montrose Tara’s Retreat Greenhill St Josephs St Matthews Clare Lodge Milford Lodge

Watford Sandridge Barnet Tring Redbourn St Albans Hitchin

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Ashlyns Hillview The Lodge Willowthorpe St Andrews St Catharines Tremona

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B&M CARE ARE A TRUSTED FAMILY RUN CARE HOMES PROVIDER WITH 40 YEARS’ EXPERIENCE OF CARING FOR OLDER PEOPLE.

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Interested in a worthwhile career in care? Then visit www.bmcare.co.uk for further details

For more information call 01442 236020 www.bmcare.co.uk


Reassurance in and around your home

No ont upfr fees

Saga SOS Personal Alarm The Saga SOS Personal Alarm service can be very reassuring for you and give peace of mind for your family. With a 24-hour response team at your ngertips, it gives you the freedom and independence to enjoy your home and garden.

I’m very satisfied with the service. It gives

me the confidence to live on my own. Mrs Parmenter, Lancashire

Here’s how Saga SOS works Step 1 Press the button on the pendant or wristband. Step 2 Within seconds our operator will speak to you through the two-way loudspeaker on the alarm system. Step 3 We will call one of your keyholders or call for medical assistance if you need it.

For more information visit:

saga.co.uk/sos

To speak to one of our friendly advisors and to order Saga SOS call:

0800 068 5059 Lines are open - 8am-6pm Mon to Fri.

SOS Advert 190x134 050516.indd 1

06/05/2016 10:01

Don’t worry. How reassuring to hear those words from someone you trust. If you are considering residential care or require care and support in the home, have you thought about arranging Lasting Powers of Attorney? An LPA ensures that someone you trust can take decisions on your behalf, should you become incapable of dealing with your finances, property or personal welfare. It is very simple and straightforward to set up and brings peace of mind for you and your family.

    

Wills and Estate Planning Lasting Powers of Attorney Court of Protection applications (Deputyship) Advice for Attorneys and Deputies Probate

Trusted by families in Herts, Beds and Bucks since 2004

What is the alternative? If you lose capacity to make decisions without an LPA in place, it’s a big expensive headache for the family to sort out. The legal process to appoint someone to look after your affairs can be complicated and very stressful. In the meantime bills cannot be paid; financial and practical matters cannot be looked after. Protecting your interests At Rowlington Tilley & Associates we specialise in protecting the interests of both elderly and incapacitated clients. We provide friendly, professional and jargon-free advice to individuals, their families and carers. Our expertise includes LPAs, deputyship order applications and welfare benefit entitlement checks.

Call us on 01582 469613 www.rowlingtontilley.co.uk 30 Piggottshill Lane | Harpenden | Herts | AL5 1LH Get in touch with us today about putting an LPA in place – and let us take the worry from your shoulders.


Qualit y of life What makes an ideal care home? A friendly, stimulating atmosphere Providing the human warmth to help you enjoy life in a comfortable, homely environment

Well trained, caring staff

LETCHWORTH GARDEN CITY DUNSTABLE LUTON

Hertfordshire

We choose dedicated staff for whom caring is not just a job, but a vocation

A1(M)

A convenient, central location Mountbatten Lodge is located in the heart of the local community

M1

HODDESDON

Find it, at

Mountbatten Lodge, Hemel Hempstead

M25

Old Crabtree Lane, Hemel Hempstead HP2 4EX

01442 244188 Mountbatten@quantumcare.co.uk • Residential and Respite Care • Accredited providers of Specialist Dementia Care • Competitive fee rates, not for profit

For information on any of our 26 homes in the Hertfordshire area or our care services: www.quantumcare.co.uk

Call us: 01727 839162

Are you in need of legal advise or representation? Call us today for a meeting. FREE CONSULTATION WITH THIS ADVERT. Commercial Property | Conveyancing | Employment | Family Law Immigration | Litigation | Lasting Power Of Attorney Court Of Protection Application | Wills & probate 131 Hatfield Road | St Albans | Hertfordshire | AL1 4JS T: 01727 839162 M: 07955 952 250 F: 01727 832546 E: info@abbeylaw.org www.abbeylaw.org When Truth &

Justice Calls


If someone in your family needs a little help, please call Linda Braddon on 01442 233599

www.homeinstead.co.uk/hemelhempstead Email: linda.braddon@homeinstead.co.uk

Care and Support in the Community

The Lockhouse Frogmore Road Hemel Hempstead HP3 9RJ

We are very grateful to the businesses whose advertisements appear in this publication. As a mark of our gratitude we would like to draw the attention of the readers to their details and announcements. We are required to make it clear however that neither Excellmedia nor the distributor can accept responsibility for any services or workmanship that they may undertake.

Hightown is a charitable association based in Hemel Hempstead. We believe everyone should have a home and the support they need. In Dacorum, we support people with learning disabilities or mental health problems to live independently in their own home.

01442 292354 www.hightownha.org.uk

Telephone: 08450 707040 www.excell-media.co.uk admin@excell-media.co.uk This brochure was produced by excellmedia The Barn at Westwinds, Bank Lane, Warton Preston PR4 1AT


When you most need someone to listen, to care and to give gentle guidance TRUSTED BY FAMILIES FOR 6 GENERATIONS

call us today on 01923 264296 39A High Street, Kings Langley, Hertfordshire, WD4 8AB info@actadman.co.uk www.actadman.co.uk (Our Hemel Hempstead branch will be opening early 2016)

A & C Tadman Funerals with peace of mind and style ACTadman_KingsLangley_128x190mm_advert_5mm_BLEED_v1.indd 1

28/11/2013 16:40


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Contact Us ............................................................................................................................... .............................................................................................................................. ....................

To find out more about any of our services please contact us: Age UK Dacorum Half Moon Yard, High Street, Hemel Hempstead, Herts, HP1 3AE t. 01442 259049 f. 01442 218383 e. admin@ageukdacorum.org.uk www.ageuk.org.uk/dacorum


Age uk dacorum e brochure