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IS&T

INFORMATION SYSTEMS AND TECHNOLOGY

Strategic and Tatical Communications Printing Instructional Design

Project

IS&T HELP Management CENTER SERVICES

Leadership Hosting The Help Center is an award-winning support facility that acts as IT a one-stop shop for a variety of technical services at GeorgiaServices State. When youInfrastructure contact the Help Center, a support specialist will work with you to ensure your questions are answered quickly and your requests are routed for resolution Researchefficiently using our state-of-the-art support request management system. Computing

Web Design

Bussiness A Few Things to Help You Once You’ve Started the Job Support Serivces

Network Accounts

Professional Services

Mulit-media

Novell network accounts connect faculty and staff to the campus network. If you do not have Novell installed on Production your workstation, contact your Local Network Administrator. A list of LAN administrators can be found here Library Services Help Technology http://www.gsu.edu/help/25699.html. If your department doesn't have one, contact the IS&T Help Center at Planning Support Engineering Center help@gsu.edu or 404-413-HELP (4357).

E-mail

Technical

GroupWise is the e-mail system centrallySupport supplied to faculty and staff. If you do not have GroupWise installed on your workstation, contact your Local Network Administrator. A list of LAN administrators can be found here Services customer http://www.gsu.edu/help/25699.html. If your area doesn't have one, contact the IS&T Help Center at service help@gsu.edu or 404-413-HELP (4357).

CampusID Account

Customer Relations

reliability

performance

Your CampusID is the account name you will use to login to many of the systems you will utilize in your daily life at Georgia State. Systems utilizing CampusID authentication include GoSolar, uLearn, eTraining, PAWS, and PeopleSoft (Spectrum).

Ensure Activation of Your CampusID Database

To ensure that your CampusID has been activated, visit Support http://campusid.gsu.edu and choose “Activate your CampusID”. If your CampusID has been activated,Application ensure that you have a Workstation current record of your CampusID security questions for periodic Engineering Support management of your CampusID password. You may view and update your CampusID security questions via http://campusid.gsu.edu. Note: you will be required to update your CampusID password every 120 days.

collaboration In addition to self help service, Georgia State University Information Systems & Technology (IS&T) offers technical support. To learn about the full scope of technical support services offered by IS&T, visit http://www.gsu.edu/help. Coordination

& IT Security To obtain technical support or to report a Planning technical problem contact the Help Center hotline at 404-413-HELP (4357) or email Let’s help@gsu.edu. make IT happen!

Division of Information Sytems and Technology


Strategic and Tactical Communications